Dell Area-51 ALX, Area-51 User Manual

ALIENWARE® DESKTOP MANUAL

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

e contents herein are subject to change without notice.

Reproduction of these materials in any manner whatsoever without the prior written permission of Dell Inc. is strictly prohibited.

Trademarks used in this manual: Alienware, AlienRespawn, AlienFX, and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation.

Dell is a trademark of Dell Inc. Microsoft, Windows, Windows Vista, and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft

Corporation in the United States and/or other countries. Intel and SpeedStep are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries. Blu-ray Disc is a trademark of the Blu-ray Disc Association. Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.

Other trademarks and trade names may be used in this manual see either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model: D0IX Type: D0IX001 P/N: K830R Rev:A00 August 2009

CONTENTS

INTRODUCTION ........................................................ 5

CHAPTER 1: SETTING UP YOUR DESKTOP ................................ 6

Before Setting Up Your Desktop ................................... 7

Connect the Display ...............................................8

Connect the Keyboard and Mouse..................................9

Connect the Network Cable (Optional)..............................9

Connect the Power Cable .........................................10

Press the Power Button ..........................................10

Set Up Microsoft Windows.........................................11

Connect to the Internet (Optional) .................................11

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP .........................13

Front View Features ..............................................14

Back View Features............................................... 15

Top View Features.................................................17

CHAPTER 3: CONNECTING DEVICES......................................19

Connecting Printers .............................................. 21

Connecting USB Devices..........................................22

Connecting IEEE 1394 (FireWire) Devices ..........................22

CHAPTER 4: USING YOUR DESKTOP ....................................23

Alienware Command Center ......................................24

Working With RAID ...............................................24

Optimizing Performance .........................................27

Conguring the BIOS .............................................28

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT

COMPONENTS ..................................................35

Before You Begin.................................................36

Opening and Closing the Side Panel ...............................38

Inside View of Your Computer .....................................39

Removing and Replacing Memory Module(s).......................40

Removing and Replacing Hard Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Removing and Replacing Expansion Card(s) .......................44

CHAPTER 6: TROUBLESHOOTING ......................................46

Basic Hints and Tips..............................................47

Backup and General Maintenance.................................47

Software Diagnostic Tools ........................................48

Answers to Common Problems ...................................50

CHAPTER 7: SYSTEM RECOVERY .......................................58

AlienRespawn v2.0...............................................59

Recovery Options ................................................60

Password Protection ............................................. 61

AlienRespawn v2.0 Disc ..........................................62

Dell DataSafe Local Backup .......................................62

CHAPTER 8: BASIC SPECIFICATIONS....................................64

APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS.........68

APPENDIX B: CONTACTING ALIENWARE ................................70

APPENDIX C: IMPORTANT INFORMATION ................................71

NVIDIA GeForce GTX 295 Graphics Cards............................71

INTRODUCTION

Dear Valued Alienware Customer, Welcome to the Alienware family. We are thrilled to include you among the

growing number of savvy high-performance computer users.

e Alienware technicians who have crafted your computer have made certain that your high-performance computer is properly optimized and performs to its fullest potential. We build computers with a single unwavering purpose: Build It As If It Were Your Own. e technicians will not rest until your new computer meets or exceeds our very demanding criteria!

We have tested your computer extensively in order to ensure that you enjoy the highest levels of performance. In addition to a standard burn-in period, your computer has been evaluated using real-world tools such as synthetic performance benchmarks.

We invite you to share your experience with your new high-performance computer with us, so do not hesitate to either e-mail or call Alienware with any questions or concerns. e entire sta shares your enthusiasm for new technology and we hope that you enjoy using your new computer as much as Alienware enjoyed building it for you.

Sincerely,

Alienware Sta

CHAPTER 1: SETTING UP YOUR DESKTOP

Before Setting Up Your Desktop

Congratulations on the purchase of your Alienware® Area-51!

Read all safety and setup instructions before connecting your new desktop. Begin by carefully opening the box and removing all components that were shipped to you. Before setting up your desktop or components, be sure to inspect all items for any physical damage that may have occurred during shipment.

See the included invoice to verify that all items ordered are present. Report any missing components to customer service within 5 days of receiving the shipment. Anything reported missing after the rst 5 days of receiving a shipment will not be honored. Some of the most common items to check for include:

Computer• Microsoft• Keyboard (if ordered)• Mouse (if ordered)• Multimedia speakers and sub-woofer (if ordered)• Joystick controllers (if ordered)•

You may also need a small athead and/or a Phillips head screwdriver for connecting peripheral cables to the desktop.

CD-key located at the back of the desktop

Product Documentation and Media

e documentation that ships with your Alienware® desktop is designed to provide answers to many of the questions that may arise as you explore your new desktop’s capabilities. See the documentation for technical information or general use as required to answer questions in the future, or aid you in nding answers and solutions. e media included with your desktop is referenced in some sections of the documentation and may be needed to complete certain tasks. As always, our technical support sta is available to assist you.

Placing Your Desktop

WARNING: Do not place the desktop near or over a radiator or heating vent. If all or parts of your desktop are placed in a cabinet, ensure that adequate ventilation is provided. Do not place the desktop in a humid location or in any area where the desktop may be exposed to rain or water. Be careful not to spill liquid of any kind on or into the desktop.

When placing your desktop, ensure that:

It is placed on a surface that is both level and stable. • e power and other cable connectors are not jammed between the desktop •

and a wall – or any other object. Nothing obstructs airow in front of, behind, or below the desktop.•

e desktop has enough room so that optical drives and other external • storage drives can be easily accessed.

CHAPTER 1: SETTING UP YOUR DESKTOP

Connect the Display

Connect the display using the connector available on the graphics card on your computer.

NOTE: A DVI, HDMI, or DisplayPort connector may be available on the graphics card you purchased.

You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables on the Dell website at www.dell.com.

Use the appropriate cable based on the connectors available on your computer and display.

NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors on your computer.

Connection Type Computer Cable Display

DVI-to-DVI (DVI cable)

DVI-to-VGA (DVI-to-VGA adapter + VGA cable)

HDMI-to-HDMI (HDMI cable)

HDMI-to-DVI (HDMI-to-DVI adapter + DVI cable)

DisplayPortto-DisplayPort (DisplayPort cable)

CHAPTER 1: SETTING UP YOUR DESKTOP

Connect the Network Cable (Optional)Connect the Keyboard and Mouse

CHAPTER 1: SETTING UP YOUR DESKTOP

Connect the Power Cable

WARNING: e power connectors and power strips vary among

countries. Using an incompatible cable or improperly connecting the

cable to a power strip or electrical outlet may cause re or equipment

damage.

Press the Power Button

Press the power button on the top of the computer.

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CHAPTER 1: SETTING UP YOUR DESKTOP

Set Up Microsoft Windows

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your desktop unusable.

Your computer is precongured with the operating system settings that you selected while ordering your computer. To congure the remaining settings, follow the instructions on the screen.

Connect to the Internet (Optional)

Setting Up a Wired Connection

If you are using a dial-up connection, connect the telephone line to the • optional external USB modem and to the telephone wall jack before you set up your Internet connection.

If you are using a DSL or cable/satellite modem connection, contact your ISP • or cellular telephone service for setup instructions.

To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 12.

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see the documentation that shipped with your router.

Before you can use your wireless Internet connection, you need to connect to your wireless router.

To set up your connection to a wireless router:

Windows Vista

Ensure that wireless is enabled on your computer.1. Save and close any open les, and exit any open programs.2. Click 3. Start → Connect To. Follow the instructions on the screen to complete the setup.4.

Windows® 7

Ensure that wireless is enabled on your computer.1. Save and close any open les, and exit any open programs.2. Click 3. Start → Control Panel→ Network and Internet→ Network and

Sharing Center→ Connect to a network. Follow the instructions on the screen to complete the setup.4.

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CHAPTER 1: SETTING UP YOUR DESKTOP

Setting Up Your Internet Connection

ISPs and ISP oerings vary by country. Contact your ISP for oerings available in your country.

If you cannot connect to the Internet but have successfully connected in the past, the Internet Service Provider (ISP) might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

Windows Vista

NOTE: e following instructions are applicable to the Windows default view, so they may not apply if you set your computer to the Windows classic view.

Save and close any open les, and exit any open programs.1. Click 2. Start → Control Panel. Click 3. Network and Internet→ Network and Sharing Center→ Set up a

connection or Network→ Connect to the Internet.

e Connect to the Internet window appears.

NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

Windows® 7

Click 1. Start → Control Panel. Click 2. Network and Internet→ Network and Sharing Center→ Set up a

connection or Network→ Connect to the Internet.

e Connect to the Internet window appears.

NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.

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CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

CHAPTER 2: GETTING TO KNOW

YOUR DESKTOP

is chapter provides information about your new desktop to familiarize you with its various features, and to get you up and running quickly.

013

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Front View Features

Power button — Turns the computer on or o when pressed. is

button illuminates indicating that the computer is turned on. e color of the button rim indicates the power status.

O • — the computer is either turned o, in hibernate mode, or is not receiving power.

Solid white • — the computer is on. Blinking white • — the computer is in standby mode.

2 Optical drive — Plays or records CDs, DVDs, and Blu-ray discs.

3 Optical drive bays (2) — Supports additional optical drive(s) (optional).

4 Alienhead

Area-51 Standard• — Press the Alienhead and then manually lower or close the drive panel.

Area-51 ALX• — Press the Alienhead to lower or close the drive panel using the motorized door. When the computer is turned o, push the drive panel down to lower it.

5 Drive panel — Covers the optical drive(s) or optical drive bays.

6 Optical drive eject button — Ejects the optical drive tray.

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CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Back View Features

1 Security lock slot — Attaches a commercially available security cable to

the computer. NOTE: Before you buy a security cable, ensure that it works with the

security lock slot on your computer.

2 Back panel connectors — Connects USB, audio, and other devices into the

appropriate connectors. For more information, see “Back Panel Connectors” on page 16.

3 Expansion card slots — Access connectors for any installed PCI and

PCI express cards.

4 Power connector — Connects to the power cable.

5 Latch — Closes or opens the security lock slot and locks or unlocks the

release panel. Slide the latch to the left to access the security lock slot and to lock the release panel.

For information on the side panel, see “Opening and Closing the Side Panel” on page 38.

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CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Back Panel Connectors

1 PS/2 Keyboard connector — Connects to a standard PS/2 keyboard.

Optical S/PDIF connector — Connects to ampliers, speakers, or TVs

for digital audio output through optical digital cables. is format carries an audio signal without going through an analog audio conversion process.

USB 2.0 connectors (6) — Connects to USB devices, such as a mouse,

keyboard, printer, external drive, or MP3 player.

eSATA connector — Connects to eSATA compatible storage devices

such as external hard drives or optical drives.

5 Audio connectors — Connects to speakers, microphone, and headphones.

NOTE: For information on audio connectors, see “Connecting External

Speakers” on page 20.

Network connectors (2) — Connects your computer to a network or

broadband device.

IEEE 1394 connector — Connects to high-speed serial multimedia

devices such as digital video cameras.

Coaxial S/PDIF connector — Connects to ampliers, speakers, or TVs

for digital audio output through coaxial digital cables. is format carries an audio signal without going through an analog audio conversion process.

9 PS/2 Mouse connector — Connects to a standard PS/2 mouse.

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CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Back Light Button

Press the back light button to turn on the light to view the back panel connectors. is light automatically turns o after a few seconds.

Top View Features

Accessing the Top Panel Connectors

Press the top panel downwards to access the top panel connectors.

1 Top panel

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CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Top Panel Connectors

USB 2.0 connectors (3) — Connects to USB devices, such as a mouse,

keyboard, printer, external drive, or MP3 player.

eSATA connector — Connects to eSATA compatible storage devices

such as external hard drives or optical drives.

IEEE 1394 — Connects to high speed serial multimedia devices such as

digital video cameras.

Headphone connector — Connects to headphones.

NOTE: To connect to a powered speaker or sound system, use the audio out connector or one of the S/PDIF connectors on the back of your computer.

Microphone connector — Connects to a microphone for voice or audio

input into a sound or telephony program.

018

CHAPTER 3: CONNECTING DEVICES

is chapter provides information about connecting optional devices to your desktop to enhance your audio, video, and digital experience.

019

CHAPTER 3: CONNECTING DEVICES

Connecting External Speakers

Your Alienware desktop has ve integrated audio out connectors and one audio in connector. e audio out connectors deliver quality sound and support 7.1 surround audio. You can connect the audio input connector from a home stereo or speaker system for a heightened gaming and media experience.

NOTE: On computers with a sound card, use the connector on the card.

Side L/R surround connector — Connects to side L/R surround

speakers.

Rear L/R surround connector — Connects to rear L/R surround

speakers.

Center/subwoofer connector — Connects to a center speaker or

subwoofer.

Line-in connector — Connects to recording or playback devices such

as a microphone, cassette player, CD player, or VCR.

Front L/R line-out connector — Connects to front L/R speakers.

Microphone connector — Connects to a microphone for voice or audio

input into a sound or telephony program.

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CHAPTER 3: CONNECTING DEVICES

Two types of audio connectors:

1 2

1 Stereo jack — Your headphone jack should have this type of connector.

2 Mono jack — Your microphone jack should have this type of connector.

Connecting Printers

Connecting a Plug and Play Printer

If your printer supports plug and play, your operating system will detect it and attempt to install the printer automatically. In some cases, Windows may require a driver for the printer. is driver is located on the software CD that is included with the printer.

Connect the printer’s USB cable to an available USB connector, on your 1. desktop.

Connect the printer’s power cable to a grounded, three-prong power-strip, 2. uninterruptible power supply, or electrical outlet.

Turn on the printer and Microsoft Windows automatically detects and 3. installs the appropriate driver.

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CHAPTER 3: CONNECTING DEVICES

Connecting a Non Plug and Play Printer

Windows Vista

Click 1. Start → Control Panel. Click 2. Hardware and Sound→ Add a printer. Follow the instructions on the screen. 3.

Windows® 7

Click 1. Start → Control Panel. Click 2. Hardware and Sound→ Devices and Printers→ Add a printer. Follow the instructions on the screen. 3.

For further information, see the documentation that shipped with your printer.

Connecting USB Devices

Connect USB devices into an available USB connector on your desktop. Microsoft Windows will detect the device and attempt to install the appropriate driver automatically. In some cases, Windows may require a driver. is driver is located on the software CD that is included with the device.

If your keyboard or mouse has a USB connector, connect it to an available USB connector on the desktop.

Connecting IEEE 1394 (FireWire) Devices

Connect the IEEE 1394 device into the IEEE 1394 connector on your desktop. Your operating system will detect the device and attempt to install the appropriate driver automatically. In some cases, Windows may require a driver. is driver is located on the software CD that is included with the device.

For further information, see the documentation that shipped with your device.

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CHAPTER 4: USING YOUR DESKTOP

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CHAPTER 4: USING YOUR DESKTOP

Alienware Command Center

e Alienware® Command Center gives you access to Alienware’s exclusive software and is a continuously upgradable control panel. As Alienware releases new programs, they download directly into the Command Center allowing you to build a library of system management, optimization, and customization tools.

To access the Command Center, click Start → All Programs→ Alienware→ Command Center→ Command Center.

AlienFX

AlienFX lets you customize the lighting behavior on your computer. You can assign lighting behaviors to events like receiving new e-mail, computer going into standby mode, and opening a new application.

AlienFusion

AlienFusion gives you access to your Alienware computer’s power management controls to help increase energy efciency.

ermal Controls

ermal Controls lets you control the thermal and venting capabilities of your computer by changing the fan speed and behavior of the vents present on the top of your computer.

Working With RAID

A redundant array of independent disks (RAID) is a disk storage conguration that increases performance or data redundancy. ere are four basic RAID levels discussed in this section.

RAID level 0 is recommended for higher performance (faster throughput). • RAID level 1 is recommended for users who need a high level of data •

integrity. RAID level 5 is recommended for higher performance and fault tolerance.•

RAID level 10 is recommended for higher performance and data integrity.•

NOTE: RAID requires multiple hard drives. e number of hard drives required varies depending on the RAID conguration.

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CHAPTER 4: USING YOUR DESKTOP

RAID 0

Disk 0 Disk 1

RAID 1

Disk 0 Disk 1

RAID Level 0

CAUTION: RAID level 0 provides no redundancy. erefore, a failure

of one drive results in the loss of all data. Perform regular backups to protect your data.

RAID level 0 uses data striping to provide a high data access rate. Data striping writes consecutive segments, or stripes, of data sequentially across the physical drive(s) to create a large virtual drive. is allows one of the drives to read data while the other drive is searching for and reading the next block.

RAID 0 uses the full storage capacities of both drives. For example, two 2 GB hard drives combine to provide 4 GB of hard drive space on which to store data.

NOTE: In a RAID 0 conguration, the size of the conguration is equal to the size of the smallest drive multiplied by the number of drives in the conguration.

RAID Level 1

RAID level 1 uses data mirroring to enhance data integrity. When data is written to the primary drive, the data is also duplicated, or mirrored, on the secondary drive in the conguration. RAID 1 sacrices high data-access rates for data redundancy.

If a drive failure occurs, read and write operations are directed to the remaining drive. A replacement drive can then be rebuilt using the data from the remaining drive.

NOTE: In a RAID 1 conguration, the size of the conguration is equal to the size of the smallest drive in the conguration.

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CHAPTER 4: USING YOUR DESKTOP

RAID Level 5

RAID level 5 uses data parity. RAID level 5 stripes both data and parity information across three or more drives. It provides data striping at the byte level and also stripe error correction information (rotating parity array). is results in excellent performance and good fault tolerance.

If a drive failure occurs, subsequent read and write operations are directed to the other surviving drives. A replacement drive can then be rebuilt using the data from the surviving drives. Since data is duplicated on the primary and additional drives, four 120-GB drives collectively have a maximum of 360-GB on which to store data.

RAID Level 10

RAID 10, a combination of RAID 1 and RAID 0, uses disk striping across mirrored disks. It provides high data throughput and complete data redundancy. RAID 10 can support up to eight spans, and up to 32 physical disks per span.

026

Optimizing Performance

CHAPTER 4: USING YOUR DESKTOP

Your computer has been congured to operate optimally across a wide range of applications. Depending on the conguration you purchased, the computer may have been overclocked at the factory to achieve maximum performance in resource intensive applications including gaming and multimedia development.

CAUTION: Technical support veries the full functionality of the computer at the factory congured settings. Alienware does not

provide technical support for any hardware or software issues arising

from operating the computer beyond the factory congured settings.

System Setup Based Performance Tuning

CAUTION: It is not recommended to operate the processor or other system components beyond the preset settings in the BIOS. Doing so may cause system instability, reduced component operating life, or permanent component damage.

For computers with the Intel® Core™i7 Extreme Edition processor, the BIOS has preset overclocking levels that allow you to easily overclock your computer. e following options are available in the Frequency/Voltage Control page of the System Setup:

Level 1 OC Setting• Level 2 OC Setting• Level 3 OC Setting•

For more information, see “Conguring the BIOS” on page 28.

Software Based Performance Tuning

Your computer may be preinstalled with utilities like the Intel Extreme Tuning Utility, that allow you to optimize your computer’s performance.

For more information on the options available, see the help le of the utility.

027

Conguring the BIOS

CHAPTER 4: USING YOUR DESKTOP

System Setup

e System Setup options allow you to:

Change the system conguration information after you add, change, or • remove any hardware in your desktop.

Set or change a user-selectable option.• View the installed amount of memory or set the type of hard drive installed.•

Before you use System Setup, it is recommended that you write down the current System Setup information for future reference.

CAUTION: Do not change the settings in System Setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly.

Entering System Setup

Turn on (or restart) your desktop.1. While the desktop is booting, press <F2> immediately before the operating 2.

system logo appears to access the BIOS Setup Utility.

NOTE: If an error occurs during POST (Power On Self Test), press <F2> when the prompt appears to enter the BIOS Setup Utility.

NOTE If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your desktop and try again.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F2> in even intervals until the System Setup screen appears.

System Setup Screens

e BIOS Setup Utility window displays current or changeable conguration information for your desktop.

Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their functions within the active eld.

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CHAPTER 4: USING YOUR DESKTOP

System Setup Options

NOTE: e items listed in this section may or may not appear exactly as listed depending on your computer model and installed devices.

NOTE: For the updated system setup information, see the Service Manual at support.dell.com/manuals.

System Information

Product Name

BIOS Version

Input Service Tag

Service Tag

Asset Tag

Displays the product name.

Displays the BIOS version, number, and date information.

Allows you to input the service tag.

Displays the service tag of the computer.

Displays the asset tag of the computer.

System Information

Memory Installed

Memory Available

Memory Technology

Memory Speed

CPU ID/uCode ID

CPU Speed

Current QPI Speed

Cache L2

Cache L3

Displays the amount of memory installed in your computer.

Displays the amount of memory available in your computer.

Displays the type of memory technology used.

Displays the memory speed.

Displays the processor ID.

Displays the processor speed.

Displays the QPI speed.

Displays the processor L2 cache size.

Displays the processor L3 cache size.

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CHAPTER 4: USING YOUR DESKTOP

Standard CMOS Features

System Time

Displays the current time.

(hh:mm:ss)

System Date

Displays the current date.

(mm:dd:yy)

SATA 1

SATA 2

SATA 3

SATA 4

SATA 5

SATA 6

SATA 7

SATA 8

IDE Master

Displays the SATA 1 drive integrated in your computer.

Displays the SATA 2 drive integrated in your computer.

Displays the SATA 3 drive integrated in your computer.

Displays the SATA 4 drive integrated in your computer.

Displays the SATA 5 drive integrated in your computer.

Displays the SATA 6 drive integrated in your computer.

Displays the SATA 7 drive integrated in your computer.

Displays the SATA 8 drive integrated in your computer.

Displays the IDE master drive integrated in your computer.

IDE Slave

Displays the IDE slave drive integrated in your computer.

Wait For ‘F1’ If Error

If enabled, the computer displays errors detected during POST. Press <F1> to continue.

Advanced BIOS Features

Bootup Num-Lock

ACPI APIC support

OptionRom Display Screen

CD/DVD Drives

Boot Conguration Features

1st Boot Device

2nd Boot Device

Hard Disk Drives

CD/DVD Drives

Select power-on state for num-lock.

Include ACPI APIC table pointer to RSDT pointer list.

Set display mode for Raid Option Rom screen. (Hide; Display)

Sets the CD/DVD drive boot priority.

Displays the rst boot device.

Displays the second boot device.

Sets the hard drive boot priority. e items displayed are dynamically updated according to the hard drives detected.

Sets the CD/DVD drive boot priority.

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CHAPTER 4: USING YOUR DESKTOP

CPU Conguration

XD Bit Capability

Intel® Speedstep™ tech

Intel® C State Tech

Integrated Devices

USB Functions

HD Audio Controller

Onboard IEEE1394 Controller

Enable XD Bit Capability to allow the processor to distinguish between the bits of code that can be executed and the ones that cannot be executed.

If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load.

If enabled, C State: Processor idle is set to C2/C3/C4.

Allows you to enable or disable the integrated USB controller.

Allows you to enable or disable the integrated audio controller.

Allows you to enable or disable the onboard IEEE1394 controller.

Integrated Devices

LAN1 BCM5784 Device

LAN1 Option ROM

LAN2 BCM5784 Device

LAN2 Option ROM

JMicron 363 ATA Controller

SiL3132 E-Sata Device

Congure SATA#1-6 as

AHCI CD/DVD Boot Time out

Allows you to enable or disable the onboard LAN1 controller.

Allows you to enable or disable the network controller’s boot option.

Allows you to enable or disable the onboard LAN2 controller.

Allows you to enable or disable the network controller’s boot option.

Allows you to enable or disable the onboard ATA controller.

Allows you to enable and disable the e-SATA controller.

Allows you to congure the integrated hard drive controller to AHCI or RAID.

Allows you to set the wait time for SATA or CD/DVD in AHCI mode.

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CHAPTER 4: USING YOUR DESKTOP

Power Management Setup

Suspend Mode

AC Recovery

Remote Wakeup

Auto Power On

Frequency/Voltage Control

CPU Speed

Memory Speed

Current QPI Speed

QPI Frequency

Memory Ratio

Sets the energy-saving mode of the ACPI function.

Sets what action the computer takes when power is restored.

Sets the system to wake up from an onboard LAN, PCIE-X1 LAN card, or a PCI LAN card.

Allows the computer to start up at a certain time.

Displays the current processor speed.

Displays the current memory speed.

Displays current QPI Speed.

Allows you to change the QPI frequency.

Allows you to change the memory ratio.

Frequency/Voltage Control

CPU Core (Non-Turbo) Ratio

Advance DRAM Conguration

Overclock Conguration

Overvoltage Conguration

Load Level 1 OC Setting

Load Level 2 OC Setting

Load Level 3 OC Setting

Displays the ratio between the processor core clock and the FSB frequency.

Allows you to access the Advance DRAM Conguration submenu

Allows you to access the Overclock Conguration submenu

Allows you to access the Overvoltage Conguration submenu

Allows you to restore the Level 1 overclocking settings that were shipped from the factory. Only displayed with an XE processor.

Allows you to restore the Level 2 overclocking settings that were shipped from the factory. Only displayed with an XE processor.

Allows you to restore the Level 3 overclocking settings that were shipped from the factory. Only displayed with an XE processor.

032

CHAPTER 4: USING YOUR DESKTOP

Advance DRAM Conguration Submenu

Memory-Z

Advanced Memory Settings

tCL

tRCD

tRP

tRAS

tRFC

tWR

tWTR

tRRD

Opens submenu to display the SPD conguration for each memory module.

Allows you to toggle to Manual mode and set all of the timing parameters.

Displays the Column Address Strobe Latency (editable in Manual Mode).

Displays timing of RAS to CAS delay (editable in Manual Mode).

Displays timing of RAS Precharge (editable in Manual Mode).

Displays timing of Row Address Strobe (editable in Manual Mode).

Displays timing of Refresh to Archive/ Refresh cycle time (editable in Manual Mode).

Displays timing of Write Recover (editable in Manual Mode).

Displays Write to Read Delay (editable in Manual Mode).

Displays RAS to RAS delay (editable in Manual Mode).

Advance DRAM Conguration Submenu

tRTP

1T/2T Timing

Overclock Conguration Submenu

Adjust CPU BClk (MHz)

Spread Spectrum

Adjust PCI Frequency (MHz)

Adjust PCI-E Frequency (MHz)

Intel® Turbo Mode tech

[1-4] Core CPU Turbo Ratio Limit

Turbo Mode TDC Limit Override

Turbo Mode TDP Limit Override

Displays Read to Precharge Command Delay (editable in Manual Mode).

Displays the Command Rate (editable in Manual Mode).

Allows you to adjust BClk of processor.

Enable/Disable Spread Spectrum Modulation.

Allows you to adjust PCI Frequency.

Allows you to adjust PCI-E Frequency.

If enabled, allows processor to run at faster frequencies than marked.

Limit ratio for cores 1-4.

Allows you to program the current thresholds for the processor while in turbo mode.

Allows you to program the power thresholds for the processor while in turbo mode.

033

Overvoltage Conguration Submenu

CPU Temperature Sensor

VCore

Dynamic CPU VCore Offset

DDR3 Memory Voltage

IOH Voltage

QPI and Uncore Voltage

BIOS Security Features

Change Supervisor Password

Change User Password

Exit

Exit Options

Displays the processor temperature in Celsius and Fahrenheit.

Displays processor Core voltage.

Processor Core Voltage Oset.

Adjust the DDR3 Memory Voltage.

Adjust the IOH Voltage.

Adjust QPI and Uncore Voltage.

Allows you to set or change the supervisor password.

Allows you to set or change the user password. You cannot use the user password to make change to the BIOS settings.

Provides options to Save Changes and Exit, Discard Changes and Exit, and Load Optimal Defaults.

CHAPTER 4: USING YOUR DESKTOP

034

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

CHAPTER 5: INSTALLING ADDITIONAL

OR REPLACEMENT COMPONENTS

is chapter provides guidelines and instructions for increasing the processing power and storage space by upgrading equipment. You can purchase components for your desktop at www.dell.com or www.alienware.com.

NOTE: See the Service Manual at support.dell.com/manuals for installation instructions of all serviceable components. Parts purchased from Dell and Alienware ship with specic replacement instructions.

035

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Before You Begin

is section provides procedures for removing and installing the components in your desktop. Unless otherwise noted, each procedure assumes that the following conditions exist:

You have performed the steps in “Turning O Your Desktop” and “Before • Working Inside Your Desktop” in this section.

You have read the safety information that shipped with your desktop.• A component can be replaced or—if purchased separately—installed by •

performing the removal procedure in reverse order.

Turning O Your Desktop

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your desktop.

Save and close all open les and exit all open programs. 1. Click 2. Start → Shut Down.

e desktop turns o after the operating system shutdown process nishes. Ensure that the desktop and any attached devices are turned o. If your 3.

desktop and attached devices do not automatically turn o when you shut down your operating system, press and hold the power button for at least 8 to 10 seconds until the desktop turns o.

036

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Before Working Inside Your Desktop

Use the following safety guidelines to help protect your desktop from potential damage and to help to ensure your own personal safety.

WARNING: Before working inside your desktop, read the safety information in the “SAFETY, ENVIRONMENTAL, AND REGULATORY INFORMATION“ that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges. Hold a component such as a processor by its edges, not by its pins.

CAUTION: Only a certied service technician should perform repairs on

your desktop. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

To avoid damaging the desktop, perform the following steps before you begin working inside the desktop.

Ensure that the work surface is at and clean to prevent the desktop cover 1. from being scratched.

Turn o your desktop (for more information, see “Turning O Your Desktop” 2. on page 36).

CAUTION: To disconnect a network cable, rst unplug the cable from

your desktop and then unplug the cable from the network device.

Disconnect all telephone or network cables from the desktop. 3. Disconnect your desktop and all attached devices from their electrical 4.

outlets. Press the power button to ground the system board.5.

037

Opening and Closing the Side Panel

CAUTION: Before opening the side panel, disconnect the power cable from your desktop.

Follow the instructions in “Before You Begin” on page 1. 36.

NOTE: Ensure that any attached security cable is removed before attempting to lift the release panel.

Lift the release panel to open the side panel.2.

NOTE: eater lighting turns on automatically when the side panel is removed. eater lighting is powered by internal batteries.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

NOTE: To open the side panel on the right side, lift the release panel on the right side.

To close the side panel, push the side panel against the side of the computer until it locks into place.

1 release panel 2 side panel

038

Inside View of Your Computer

1 memory module connectors (3) 2 expansion card slots (6)

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

039

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Removing and Replacing Memory Module(s)

Follow the instructions in “Before You Begin” on page 1. 36. Open the side panel (see “Opening and Closing the Side Panel“ on page 2. 38). Locate the memory module connectors on the system board (see “Inside 3.

View of Your Computer“ on page 39).

CAUTION: e memory module(s) may become very hot during normal

operation. Allow the memory module(s) to cool before touching them.

NOTE: For better access to memory module(s), remove the graphics card

if the card is full length.

Spread apart the securing clips at both ends of the memory module 4. connector.

Lift the memory module o the memory module connector. If the memory 5. module is difcult to remove, gently ease the memory module back and forth to remove it from the memory module connector.

To replace memory module(s):

Align the notch on the bottom of the memory module with the tab on the 1. memory module connector.

1 memory module connector 4 securing clips (2)

2 tab 5 memory module

3 notch

040

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

CAUTION: To avoid damage to the memory module, press the memory module straight down into the memory module connector while you apply equal force to each end of the memory module.

Insert the memory module into the memory module connector until the 2. memory module snaps into position.

NOTE: If the memory module is not installed properly, the computer may not boot.

If you insert the memory module correctly, the securing clips snap into the 3. cutouts at each end of the memory module.

Close the side panel (see “Opening and Closing the Side Panel“ on page 4. 38). Connect the power cable, and all the external peripherals to the computer.5. Turn on the computer.6.

As the computer boots, it detects the additional memory and automatically updates the system conguration information. To conrm the amount of memory installed in the computer:

Windows Vista

Click Start → Control Panel→ System and Maintenance.

Windows® 7

Click Start → Control Panel→ System and Security→ System.

041

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Removing and Replacing Hard Drive(s)

Press the two release tabs together and slide the hard drive towards the top 3. and out of the computer.

Follow the instructions in “Before You Begin” on page 1. 36. Lift the release panel to open the side panel on the right side. 2.

1 release tabs (2) 2 hard drive

1 side panel 2 release panel

042

To replace a hard drive:

See the documentation that shipped with your new hard drive to verify that 1. it is congured for your computer.

Slide the new hard drive into the hard drive bay and press it down until the 2. hard drive snaps into place.

Close the side panel on the right side.3. Reconnect the power cable, and all the external peripherals to the computer.4. Turn on the computer.5.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

043

Removing and Replacing Expansion Card(s)

Follow the instructions in “Before You Begin” on page 1. 36. Open the side panel (see “Opening and Closing the Side Panel“ on page 2. 38). Press the shroud button to release the shroud and then rotate the shroud 3.

away from the computer. Locate the expansion card on the system board (see “Inside View of Your 4.

Computer“ on page 39). Disconnect any cables connected to the card (if applicable).5.

Remove the card. 6. For a PCI or PCI Express x1 card, grasp the card by its top corners, and ease it out of its connector. For a PCI Express x16 card, push the retention mechanism on the card connector as you grasp the card by its top corners, and then ease the card out of the connector.

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

1 expansion card 3 shroud

2 shroud button

044

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Align the card with the connector on the system board.3. Place the card in the connector and press down rmly. Ensure that the card 4.

is rmly seated in the connector. If you are installing the PCI Express card into the x16 card connector, gently push the retention mechanism and place the card in the connector.

1 PCI Express x16 card 3 PCI Express x16 connector

2 retention mechanism

NOTE: If you are not replacing a card, install a ller bracket

in the empty card-slot opening.

Connect any cables that should be attached to the card (if applicable).5.

To replace a card:

Remove the ller bracket to create a card-slot opening (if applicable). 1. For information on conguring, customizing, and making internal 2.

connections on the card, see the documentation that shipped with the card.

Push the shroud to snap it into place.6. Close the side panel (see “Opening and Closing the Side Panel“ on page 7. 38). Connect the computer and devices to electrical outlets, and then turn 8.

them on.

045

CHAPTER 6: TROUBLESHOOTING

046

CHAPTER 6: TROUBLESHOOTING

Basic Hints and Tips

Computer does not turn on: Is your computer securely connected to a • working electrical outlet? If connected to a power strip, ensure that the strip is actually working.

Connections: Check all the cables to make sure that there are no loose • connections anywhere.

Power Savings: Make sure that your computer is not in hibernate or standby • mode by pressing the power button for less than 4 seconds. e power status light will fade from blue to black while in standby mode; in hibernate mode it will be o.

Backup and General Maintenance

Always backup your important data on a regular basis and keep copies of • your operating system and software safe. Do not forget to note the serial numbers if you are storing them outside of their original cases - for example in a CD wallet.

Run maintenance programs as often as you can. You may schedule these • programs to run at times when you are not using your computer. You can use those provided with your operating system, or buy more powerful, dedicated programs to do so.

Write down your passwords and keep them safe (away from your computer). • is is especially important if you choose to password-protect your computer’s BIOS and operating system.

Document vital settings such as network, dialup, mail and Internet settings.•

When troubleshooting your computer, remember the following safety guidelines:

Before touching any of the computer’s internal components, touch an • unpainted portion of the chassis. Doing so will safely discharge any static electricity, which could damage your computer.

Turn o your computer and any connected peripherals. • Disconnect any peripherals from your computer. •

ings to check before troubleshooting

Ensure that the power cable is properly connected to your computer and a • power outlet. Make sure that the power outlet is working.

Make sure the UPS or power strip is turned on (if applicable). • If your peripheral devices (such as keyboard, mouse, printer, and so on) are •

not working, ensure that all connections are secure. If any computer components were added or removed before the problem •

began, check to see if you performed the removal and installation procedure properly.

If an error message appears on the screen, write down the exact error • message prior to calling Alienware Technical Support to aid in diagnosing and resolving your issue.

If an error occurs in a specic program, see the program’s documentation. •

047

CHAPTER 6: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

e computer runs the Pre-boot System Assessment (PSA), a series of initial tests for the system board, keyboard, display, memory, hard drive, and so on.

To invoke PSA:

Restart the computer.1. Press <F12> to access the 2. Boot Menu. Select 3. Diagnostics and press <Enter>. During the assessment, answer any questions that appear on the screen.4.

If a component fails the test, the computer stops and beeps. To stop the • assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If you receive error code(s) during the Pre-boot System Assessment, • write down the error code(s) and contact Alienware (for details, see “CONTACTING ALIENWARE“ on page 70).

If the Pre-boot System Assessment completes successfully, the following message will appear on your screen.

“Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

Press <y> to continue if you are experiencing memory issue, otherwise 5. press <n> to nish PSA testing. e following message will appear on the screen.

“Pre-boot System Assessment complete.” No Diagnostic Utility

Partition identied. Select OK to reboot your computer.”

Press <o> to reboot your computer.6.

048

CHAPTER 6: TROUBLESHOOTING

Alienware® Diagnostics

If you experience a problem with your Alienware desktop, run the Alienware Diagnostics. It is recommended that you print these procedures before you begin.

NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn™ v2.0, but as a precaution it would be better to backup critical les onto an external media before initiating recovery.

NOTE: e Support CD/DVD contains drivers for your computer. You can also download the latest drivers and software for your computer from support.dell.com.

Review your desktop’s conguration information, and ensure that the device that you want to test appears in the system setup program and is active. Start the Alienware Diagnostics from the Support CD/DVD.

Starting Alienware Diagnostics From the Support CD/DVD

Insert the 1. Support CD/DVD. Shut down and restart the desktop. 2.

When the Alienware logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: e next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specied in the system setup program.

When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.

Select 4. Boot from CD-ROM from the menu that appears and press <Enter>. Select 5. Alienware Diagnostics from the numbered list. If multiple versions

are listed, select the version appropriate for your computer. When the Alienware Diagnostics 6. Main Menu appears, select the test you

want to run.

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

After all tests have completed, close the test window to return to the 7. Alienware Diagnostics Main Menu.

Remove your 8. Support CD/DVD, then close the Main Menu window to exit the Alienware Diagnostics and restart the computer.

049

CHAPTER 6: TROUBLESHOOTING

Answers to Common Problems

CD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc™ Drive

e computer does not recognize the disc or drive

Check to see if the disc is properly inserted into the drive with the label • facing up.

Try another disc. • Shut down and restart the computer. • Clean the disc. • Restart the computer and enter the BIOS setup utility by pressing <F2> as •

the computer restarts. Check the BIOS to ensure that the SATA controllers are enabled. Check the •

drive conguration to make sure it is properly congured; see any documentation that may be included with your drive.

Shut down your computer, disconnect the power cable, and open your • computer. Make sure that the cables are properly connected to the drive and the SATA connector on your system board or controller card (see the Service Manual).

An audio CD does not produce sound

Check to see if the audio CD is properly placed on the drive with the label • facing up.

Check the volume controls to ensure they are turned up. • Make sure that the mute control is not enabled. • Check the speaker cables to ensure they are properly connected to the audio •

connectors. Clean the CD.•

If the computer has two CD drives, try the audio CD in the other drive. • Shut down and restart your computer. • Reinstall the audio device drivers. •

A DVD or Blu-ray Disc does not play

Shut down and restart your computer. • Clean the disc. • Reinstall the provided DVD or Blu-ray Disc playback software. • Try another disc. Some discs may have conict with the drive if the encoding •

on the DVD or Blu-ray disc does not match the encoding recognized by the drive.

050

CHAPTER 6: TROUBLESHOOTING

Computer

e computer fails the POST:

e computer POST (Power On Self Test) ensures that all hardware is working properly before starting the remainder of the boot process. If the computer passes the POST, the computer will continue to start normally. However, if the computer fails the POST, the computer will emit a series of beeps during startup if the monitor cannot display errors or problems. e following repetitive beep codes help you troubleshoot problems with your computer. For assistance, contact Alienware (for details, see “CONTACTING ALIENWARE“ on page 70).

NOTE: To replace parts, see the support.dell.com/manuals.

Beep code Possible problem

One Possible motherboard failure - BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.

ree Possible motherboard failure - chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card failure

Service Manual

e computer stops responding or a solid blue screen appears

WARNING: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 6 seconds until the computer turns o, then restart your computer.

A program stops responding or crashes repeatedly

End the program:

Press <Ctrl><Shift><Esc> simultaneously. 1. Click the 2. Applications tab and select the program that is no longer

responding. Click 3. End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

051

CHAPTER 6: TROUBLESHOOTING

A program is designed for an earlier version of Microsoft® Windows®

Run the Program Compatibility Wizard:

e Program Compatibility Wizard congures a program so that it runs in an environment similar to non-Windows operating system environment.

Windows Vista

Click 1. Start → Control Panel→ Programs→ Use an older program with this version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.

Windows® 7

Click 1. Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.

CHAPTER 7: SYSTEM RECOVERY

Your computer ships with the following media:

Recovery CD or DVD• — Contains operating system installation media. Support CD or DVD• — Contains drivers for your computer. You can also

download the latest drivers and software for your computer from support. dell.com.

Optional • AlienRespawn v2.0 disc (if ordered) — Contains the AlienRespawn recovery image.

NOTE: Your computer ships with either AlienRespawn v2.0 or Dell DataSafe Local.

058

CHAPTER 7: SYSTEM RECOVERY

AlienRespawn v2.0

NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn™ v2.0, but as a precaution it is recommended to backup critical les onto an external media before initiating recovery.

AlienRespawn™ v2.0 is a recovery solution which is capable of resolving many software-related problems, including operating system conguration errors, driver installation errors, system le corruption, spyware or virus infection (when used in conjunction with antivirus software), and more.

Unlike other restoration methods, AlienRespawn v2.0 oers the ability to return your computer to its factory default settings without permanently losing your saved data.

If AlienRespawn v2.0 is unable to resolve your problem, contact Alienware Technical Support (for more information, see “CONTACTING ALIENWARE“ on page 70).

Using AlienRespawn v2.0

Remove any CD or DVD media from your optical drive. 1. Turn on or restart your computer. 2.

NOTE: When your computer boots, it displays a prompt on the screen for ve seconds prior to loading Windows. Press <F10>when the prompt appears.

Your computer now boots into the AlienRespawn v2.0 environment. If this 3. is the rst time you are running AlienRespawn v2.0, you must accept the license agreement before proceeding.

059

CHAPTER 7: SYSTEM RECOVERY

Recovery Options

NOTE: Back up all data before initiating a system recovery. Backup functionality is included in AlienRespawn v2.0, but as a precaution it is recommended to backup critical les onto an external media before initiating recovery.

AlienRespawn v2.0 oers three methods for system recovery. Each option oers a unique combination of restoration and data-backup features. e details of each method are described below.

Microsoft System Restore

is option provides access to Microsoft System Restore points stored on your computer without having to enter Windows itself. For more information on System Restore, see “Help and Support” within Windows.

is option is best for driver or operating system le corruption. It allows recovery through System Restore even if Windows cannot be accessed and resolves many operating system-related problems without altering user-created les.

System Restore points stored on your hard drive must be intact. If these les or the hard drive itself have been damaged, System Restore may not be accessible. Although System Restore resolves many operating system problems, it is possible for signicant problems, such as certain types of virus or spyware infections, to persist after recovery.

Advanced Recovery

is method completely reformats your hard drive and return your computer to its original factory conguration resolving all software or conguration issues. is option is best for most software related issues.

A backup of your entire current hard drive will be created in C:\BACKUP, from which data les may be copied to permanent locations. Once you have retrieved all desired les, this directory may be safely deleted.

In cases of virus or spyware infection, it is advisable to thoroughly scan and clean C:\BACKUP prior to copying les out of it; for this reason, it is recommended that you install and run your preferred third-party antivirus or antispyware utilities prior to retrieving your data.

If viruses or spyware were present prior to running AlienRespawn v2.0, there is a chance of re-infection from backup les if these are not successfully cleaned.

Factory System Recovery

is option is for last-resort system recovery.

is method completely reformats your hard drive and returns your computer to its conguration as shipped. is is a complete system recovery – the entire conguration is restored to its factory default state, resolving all software and conguration issues. Viruses or spyware will be eliminated. However, it is advised that you scan all external storage media to prevent re-infection.

No data backup will be performed. All saved data will be lost.

060

CHAPTER 7: SYSTEM RECOVERY

Password Protection

Since AlienRespawn v2.0 has the ability to reformat your hard drive and can be accessed without entering Windows, the password-protection functionality has been included for your security.

is feature is disabled by default, but can be enabled through the Respawn Settings application, described below.

CAUTION: If you forget your password, you will not be able to access AlienRespawn v2.0, except by booting to the optional AlienRespawn v2.0 disc as described in “To Use the AlienRespawn v2.0 Disc” on page 62. Alienware Technical Support will not be able to recover your password. If you choose to enable password protection, you do so at your own risk.

To Enable or Change Password Settings

Start1. → All Programs→ AlienRespawn v2.0. Click on the icon labeled 2. Respawn Settings. e 3. Respawn Settings application will launch.

If you are enabling password protection for the rst time, enter the • default password, “alienware” (case-sensitive), in the appropriate eld, then click Submit.

If you have already dened a password, enter your current password in • the appropriate eld, then click Submit.

To change your password, enter the new password in both elds in the 4. Change Password section, then click Apply.

To enable or disable password protection, select the check box labeled 5. Enable Respawn Password Protection, then click Apply.

When password protection is enabled, you will be prompted to enter 6. the password after pressing <F10> to run AlienRespawn v2.0. For more information, see “Using AlienRespawn v2.0” on page 59.

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CHAPTER 7: SYSTEM RECOVERY

AlienRespawn v2.0 Disc

If you ordered the optional AlienRespawn v2.0 disc, you will receive it along with your computer. is disc will allow you to re-deploy AlienRespawn v2.0 to a new hard drive in the event of a hard drive failure.

To Use the AlienRespawn v2.0 Disc

NOTE: e Alienware recovery system is set up to boot from your CDROM drive, verify (see “Boot Conguration Features” on page 30) that your computer is set to boot from the optical drive.

Insert the AlienRespawn v2.0 disc into your optical drive (main drive). 1. Turn on or restart your computer.2. Your computer will automatically boot into AlienRespawn v2.0 environment.3.

If no recovery partition is detected on your computer, AlienRespawn • v2.0 will proceed directly to the Complete Recovery option, restoring your system to its factory-shipped state.

If an existing AlienRespawn v2.0 recovery partition is detected, you will • be prompted to choose to run the recovery process from either the hard drive or from the disc. Running from the hard drive is recommended; however, if this fails, running from the disc may resolve the problem.

Dell DataSafe Local Backup

Dell DataSafe Local Backup is a backup and recovery application that can restore your computer if you lose data due to a virus attack, accidentally delete critical les or folders, or if the hard drive crashes.

is application allows you to:

Restore les and folders• Restore your hard drive to the operating state it was in when you purchased •

your computer, without erasing the existing personal les and data

To schedule backups:

Double-click the Dell DataSafe Local Backup icon 1. on the taskbar. Choose 2. Full System Backup to create and schedule automatic backup of all

the data in your computer.

062

To restore data:

Turn o your computer.1. Disconnect all the devices connected to the computer (such as USB drive, 2.

printer, etc.) and remove any recently added internal hardware.

NOTE: Do not disconnect the monitor, keyboard, mouse, and the power cable.

Turn on your computer.3. When the Alienware logo appears, press <F8> several times to access the 4.

Advanced Boot Options window.

NOTE: If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

Select 5. Repair Your Computer. Select 6. Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen.

NOTE: e restoration process might take an hour or more depending on the size of the data to be restored.

NOTE: For more information on Dell DataSafe Local Backup, see knowledge base article 353560 at support.dell.com.

CHAPTER 7: SYSTEM RECOVERY

063

CHAPTER 8: BASIC SPECIFICATIONS

is chapter provides the basic specications of your desktop. For more detailed specications, see the Comprehensive Specications at

support.dell.com/manuals.

064

CHAPTER 8: BASIC SPECIFICATIONS

Computer Model

Alienware Area-51

Dimensions

Width 249 mm (9.8 inches)

Depth 635 mm (25 inches)

Height 557.6 mm (22 inches) (with top vents closed)

595.5 mm (23.4 inches) (with top vents open)

15.4 mm (0.6 inches) (added height with the rear foot deployed)

Weight (starting at) 31.7 kg (70 lb)

NOTE: e weight of your desktop will vary depending on the conguration and the manufacturing variability.

Processor and System Chipset

Processor Intel® Core™ i7

System chipset Intel X58 Express

Memory

Connectors three internally-accessible DDR3 DIMM sockets

Capacities 2 GB and 4 GB

Memory types DDR3 and DDR3-XMP

Minimum 6 GB

Maximum 12 GB

Back Panel Connectors

IEEE 1394 one 6-pin serial connector

Network adapter two 10/100/1000 Mbps RJ45 connectors

USB six 4-pin USB 2.0-compliant connectors

eSATA one 4-pin eSATA connector

S/PDIF one optical and one coaxial output connector

PS/2 two 6-pin PS/2 connectors

Audio 7.1 channel line output, stereo microphone and

stereo line input connectors

Expansion slots eight full-height expansion slot openings to six

physical expansion slot connectors on the system board

065

CHAPTER 8: BASIC SPECIFICATIONS

Top Panel Connectors

IEEE 1394 one 6-pin serial connector

USB three 4-pin USB 2.0-compliant connectors

Audio stereo headphone and microphone connectors

eSATA one 4-pin eSATA connector

Communications

Network adapter 10/100/1000 Mbps Ethernet LAN on system

board

Wireless (optional) WiFi/Bluetooth wireless technology

Drives

Externally accessible three 5.25-inch drive bays for Blu-ray Disc™

combo, Blu-ray Disc writer, DVD+/-RW, or DVD combo one 3.5-inch drive bay for media card reader

Internally accessible six 3.5-inch drive bays for SATA-II hard drives

Expansion Bus

PCI:

Connector one

Connector size 124-pin connector

PCI Express x1:

Connectors two

Connector size 36-pin connectors

PCI Express x16:

Connectors two

Connector size 164 pins connectors

Lanes 16

PCI Express x16:

Connector one

Connector size 164 pins connector

Lanes 4

066

CHAPTER 8: BASIC SPECIFICATIONS

Power

Voltage 100-240 V AC, 50-60 Hz

NOTE: For information on voltage settings, see the safety information that shipped with your computer.

Computer Environment

Temperature ranges:

Operating 10°C to 35°C (50°F to 95°F)

Storage –10°C to 45°C (14°F to 113°F)

Relative humidity (maximum) 20% to 80% (noncondensing)

Maximum vibration (using a random-vibration spectrum that simulates user environment):

Operating 0.25 GRMS

Non-Operating 2.2 GRMS

Computer Environment

Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse):

Operating 40G for 2 ms with a change in velocity of

20 in/s (51 cm/s)

Non- Operating 50G for 26 ms with a change in velocity of

320 in/s (813 cm/s)

Altitude (maximum):

Operating –15.2 to 3048 m

(–50 to 10,000 ft)

Storage –15.2 to 10,668 m

(–50 to 35,000 ft)

Airborne contaminant level G2 or lower as dened by

ISA-S71.04-1985

067

APPENDIX A: GENERAL AND ELECTRICAL

SAFETY PRECAUTIONS

APPENDIX A: G ENERAL AND ELECTRICAL SAFETY PRECAUTIONS

Computer Setup

Read all instructions marked on the product and in the documentation • before operating your computer.

Retain all safety and operating instructions.• Never use this product near water or a heat source.• Only set-up the computer on a stable work surface.• Only operate the computer using the power source type indicated on the •

rating label. Never block or cover any openings or fans in the computer case. ese are •

required for ventilation. Never insert objects of any kind into the ventilation openings.•

Make sure that your computer is properly grounded when in use.• Do not attempt to connect your computer into an outlet that is not properly •

grounded. If an extension cable is used with your computer, ensure that the total •

ampere rating on the computer does not exceed the maximum rating on the extension cable.

Computer Use

Route the power cable and all cables away from where people might walk or • trip over them. Do not allow anything to rest on the power cable.

Do not spill anything on or into your computer. • To avoid electrical shock, always disconnect all power, modem and any other •

cables from the electrical outlets before handling the computer.

Electrostatic Discharge (ESD) Warning

Electrostatic Discharge (ESD) can cause damage to internal system components if precautions are not taken. ESD is caused by static electricity and the damage caused is usually permanent.

068

APPENDIX A: G ENERAL AND ELECTRICAL SAFETY PRECAUTIONS

Computer technicians wear a special wrist-strap that grounds them to the computer’s case to prevent ESD damage. You can reduce the chances of ESD damage by doing the following:

Turn o your computer’s power and wait several minutes before starting to • work.

Ground yourself by touching the case of the computer. • Touch only those items which must be replaced. • Avoid walking around while replacing items inside the case, especially if you •

are on a carpet or during low temperature and low humidity. If you have to remove peripheral cards for any reason, place them on the •

portion of the computer’s case that was removed. Do not touch the edge connectors at the bottom of the card that mate to the system board.

General Safety Precautions

Mechanical Shock: Your computer should never be subjected to severe • mechanical shocks. Careless handling of your desktop may cause damage. Mechanical Shock is not covered by the warranty.

Electrical Shock: If you do not open up your system unit, there is nothing to • worry about. Your computer protects itself against most irregularities in the power source.

When Should You Contact Alienware?

e, power cable or connector is damaged. • Your computer has had liquid spilled into it. • Your computer was dropped or the case was damaged. • Normal operation of the computer does not occur when the operating •

instructions are followed.

Replacement Components or Accessories

It is only advised to use replacement parts or accessories recommended by • Alienware.

Retain all boxes that were originally shipped to you in case you need to • return any merchandise.

069

APPENDIX B: CONTACTING ALIENWARE

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

Visit 1. www.dell.com/contactdell. Select your country or region.2. Select the appropriate service or support link based on your need.3. Choose the method of contacting Dell that is convenient for you.4.

Websites

You can learn about Alienware products and services on the following websites:

www.dell.com• www.dell.com/ap• (Asian/Pacic countries only) www.dell.com/jp• (Japan only) www.euro.dell.com• (Europe only) www.dell.com/la• (Latin American and Caribbean countries) www.dell.ca• (Canada only)

You can access Alienware Support through the following websites:

support.dell.com• support.jp.dell.com• (Japan only) support.euro.dell.com• (Europe only) support.la.dell.com• (Argentina, Brazil, Chile, Mexico)

070

APPENDIX C: IMPORTANT INFORMATION

NVIDIA GeForce GTX 295 Graphics Cards

When you utilize dual NVIDIA GeForce GTX 295 graphics cards in a Quad SLI • conguration, HDMI output is not supported.

NOTE: NVIDIA GeForce GTX 295 graphics card’s HDMI output is limited to single-card congurations only.

When Quad SLI is enabled on a GeForce GTX 295 graphics card, the video • quality can be optimized using the Dual Link DVI.

When you utilize a single GeForce GTX 295 graphics card with HDMI output • and not DVI or VGA, no image is displayed for about 30 seconds until Windows loads the display driver.

For more information about the functionality of the NVIDIA GeForce GTX295 graphics card, see the NVIDIA website at http://nvidia.custhelp.com/cgi-bin/ nvidia.cfg/php/enduser/std_adp.php?p_faqid=2354.

APPENDIX C: IMPORTANT INFORMATION

071

0K830RA00

Printed in China.

Printed on recycled paper.

Dell Area-51 ALX, Area-51 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

INTRODUCTION

CHAPTER 1: SETTING UP YOUR DESKTOP

Before Setting Up Your Desktop

Connect the Display

Connect the Network Cable (Optional)Connect the Keyboard and Mouse

Connect the Power Cable

Press the Power Button

Set Up Microsoft Windows

Connect to the Internet (Optional)

CHAPTER 2: GETTING TO KNOW YOUR DESKTOP

Front View Features

Back View Features

Top View Features

CHAPTER 3: CONNECTING DEVICES

Connecting Printers

Connecting USB Devices

Connecting IEEE 1394 (FireWire) Devices

CHAPTER 4: USING YOUR DESKTOP

Alienware Command Center

Working With RAID

Optimizing Performance

CHAPTER 5: INSTALLING ADDITIONAL OR REPLACEMENT COMPONENTS

Before You Begin

Opening and Closing the Side Panel

Inside View of Your Computer

Removing and Replacing Memory Module(s)

Removing and Replacing Hard Drive(s)

Removing and Replacing Expansion Card(s)

CHAPTER 6: TROUBLESHOOTING

Basic Hints and Tips

Backup and General Maintenance

Software Diagnostic Tools

Answers to Common Problems

CHAPTER 7: SYSTEM RECOVERY

AlienRespawn v2.0

Recovery Options

Password Protection

AlienRespawn v2.0 Disc

Dell DataSafe Local Backup

CHAPTER 8: BASIC SPECIFICATIONS

APPENDIX A: G ENERAL AND ELECTRICAL SAFETY PRECAUTIONS

APPENDIX B: CONTACTING ALIENWARE

APPENDIX C: IMPORTANT INFORMATION

NVIDIA GeForce GTX 295 Graphics Cards