Dell 7XM1F, M11xR2, P06T001, M11x, P06T002 User Manual

ALIENWARE® M11x MOBILE MANUAL

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

The contents herein are subject to change without notice.

Reproduction of these materials in any manner whatsoever without the prior written permission of Dell Inc. is strictly prohibited.

Trademarks used in this manual: Alienware, AlienFX, and the AlienHead logo are trademarks or registered trademarks of Alienware Corporation; Dell is a trademark of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Intel and SpeedStep are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc; Absolute is a registered trademark of Absolute Software Corporation.

Other trademarks and trade names may be used in this manual to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Regulatory model: P06T Regulatory type: P06T001/P06T002

P/N: 7XM1F Rev. A00 April 2010

CONTENTS

CHAPTER 1:SETTING UP YOUR LAPTOP .................................................9

Before Setting Up Your Laptop ....................................................10

Connect the AC Adapter...........................................................12

Press the Power Button ...........................................................13

Connect the Network Cable (Optional) .............................................14

Set Up Microsoft Windows ........................................................15

Connect to the Internet (Optional).................................................16

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP ........................................19

Left View Features ............................................................... 20

Right View Features ..............................................................24

Back View Features ...............................................................25

Display Features..................................................................26

Computer Base and Keyboard Features ........................................... 28

Power Button ...................................................................30

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CONTENTS

CHAPTER 3: USING YOUR LAPTOP.....................................................35

Alienware Command Center...................................................... 36

Using Removable Media and Cards ............................................... 39

Using the Wireless Control ....................................................... 40

Battery Pack ....................................................................40

Power Management ..............................................................41

nVidia Optimus Technology ...................................................... 43

Conguring the BIOS ............................................................ 45

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS...............................55

Before You Begin ................................................................ 56

Replacing the Battery Pack....................................................... 60

Upgrading or Replacing Memory.................................................. 63

Upgrading or Replacing the Hard Drive Assembly.................................. 66

CHAPTER 5: TROUBLESHOOTING .....................................................71

Basic Hints and Tips ..............................................................72

Backup and General Maintenance .................................................73

Software Diagnostic Tools ........................................................75

Answers to Common Problems ....................................................78

CONTENTS

CHAPTER 6: SYSTEM RECOVERY ..................................................... 85

Recovery Options................................................................ 86

Dell DataSafe Local Backup .......................................................87

CHAPTER 7: SPECIFICATIONS .........................................................91

APPENDIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

GENERAL AND ELECTRICAL SAFETY PRECAUTIONS ................................106

CONTACTING ALIENWARE ........................................................109

Dear Valued Alienware Customer,

Welcome to the Alienware family. We are thrilled to include you among the growing number of savvy high-performance mobile users.

e Alienware technicians who have crafted your machine have made certain that your high-

performance mobile is properly optimized and performs to its fullest potential. We build

machines with one single unwavering purpose: Build It As If It Were Your Own. e technicians

will not rest until your new machine meets or exceeds our very demanding criteria!

We have tested your machine extensively in order to ensure that you enjoy the highest levels of performance. In addition to a standard burn-in period, your system has been evaluated using real-world tools such as synthetic performance benchmarks.

We invite you to share your experience with your new high-performance mobile with us, so

please do not hesitate to either e-mail or call Alienware with any questions or concerns. e entire sta shares your enthusiasm for new technology and we hope that you enjoy using

your new mobile as much as Alienware enjoyed building it for you.

Sincerely,

Alienware Sta

CHAPTER 1: SETTING UP YOUR LAPTOP

Before Setting Up Your Laptop

Congratulations on the purchase of your Alienware® M11x!

Read all safety and setup instructions before connecting your new laptop. Begin by carefully opening the box and removing all components that were shipped to you.

Before setting up your laptop or components, see the included invoice to verify that all items ordered are present and be sure to inspect all items for any physical damage that may have occurred during shipment. Report any missing components or damaged items to customer service within 5 days of receiving the shipment. Anything reported missing or damaged after

the rst 5 days of receiving a shipment will not be honored. Some of the most common items

to check for include:

Laptop and AC adapter with power cable• Microsoft CD-key located at the bottom of the laptop• Monitor with power cable and video cable (if ordered)• Keyboard (if ordered)• Mouse (if ordered)• Multimedia speakers and sub-woofer (if ordered)• Joystick controllers (if ordered)•

You may also need a small athead and/or a Phillips head screwdriver for connecting peripheral

cables to the laptop.

CHAPTER 1: SETTING UP YOUR LAPTOP

Product Documentation and Media

e documentation that ships with your Alienware® laptop is designed to provide answers

to many of the questions that may arise as you explore your new laptop’s capabilities. You may see the documentation for technical information or general use as needed to answer

questions in the future, or aid you in nding answers and solutions. e media included

with your laptop is referenced in some sections of the documentation and may be needed to

complete certain tasks. As always, our technical support sta is available to assist you.

Placing Your Laptop

WARNING: Do not place the laptop near or over a radiator or heating vent. If your laptop is placed in a cabinet, ensure that adequate ventilation is provided. Do not place the laptop in a humid location or in any area where the laptop may be exposed to rain or water. Be careful not to spill liquid of any kind on or into the laptop.

When placing your laptop, ensure that:

It is placed on a surface that is both level and stable. •

e power and other cable connectors are not jammed between the laptop and a wall – •

or any other object.

Nothing obstructs airow in front of, behind, or below the laptop.• e laptop has enough room so that optical drives and other external storage drives can •

be easily accessed.

CHAPTER 1: SETTING UP YOUR LAPTOP

Connect the AC Adapter

WARNING: e AC adapter works with electrical outlets worldwide. However, power

connectors and power strips vary among countries. Using an incompatible cable or

improperly connecting the cable to a power strip or electrical outlet may cause re or

equipment damage.

Press the Power Button

CHAPTER 1: SETTING UP YOUR LAPTOP

Connect the Network Cable (Optional)

CHAPTER 1: SETTING UP YOUR LAPTOP

Set Up Microsoft Windows

Your computer is precongured with the Microsoft® Windows® operating system. To set up Windows for the rst time, follow the instructions on the screen. ese steps are mandatory and may take some time to complete. e Windows setup screens will take you through

several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.

CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you

download and install the latest BIOS and drivers for your computer available at

support.dell.com.

NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell.

NOTE: It is recommended that you create a full system backup as soon as you set up

Microsoft Windows. To create a full system backup, see “Dell DataSafe Local Backup” on page 87.

CHAPTER 1: SETTING UP YOUR LAPTOP

Connect to the Internet (Optional)

Setting Up a Wired Connection

If you are using a dial-up connection, connect the telephone line to the optional external • USB modem and to the telephone wall jack before you set up your Internet connection.

If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular •

telephone service for setup instructions.

To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 18.

CHAPTER 1: SETTING UP YOUR LAPTOP

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see the documentation that shipped with your router.

Before you can use your wireless Internet connection, you need to connect to your wireless router.

To set up your connection to a wireless router:

Ensure that wireless is enabled on your computer.1. Save and close any open les, and exit any open programs.2.

Click 3. Start → Control Panel.

In the search box, type 4. network, and then click Network and Sharing Center→ Connect to a network.

Follow the instructions on the screen to complete the setup.5.

CHAPTER 1: SETTING UP YOUR LAPTOP

Setting Up Your Internet Connection

ISPs and ISP oerings vary by country. Contact your ISP for oerings available in your

country.

If you cannot connect to the Internet but have successfully connected in the past, the Internet

Service Provider (ISP) might have a service outage. Contact your ISP to check the service

status, or try connecting again later.

Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.

Save and close any open les, and exit any open programs.1.

Click 2. Start → Control Panel.

In the search box, type 3. network, and then click Network and Sharing Center→ Set up a new connection or Network→ Connect to the Internet.

e Connect to the Internet window appears.

NOTE: If you do not know which type of connection to select, click Help me choose or

contact your ISP.

Follow the instructions on the screen and use the setup information provided by your ISP 4.

to complete the setup.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

2 3 4

6 7

is chapter provides information about your new laptop to familiarize you with its various

features, and get you up and running quickly.

Left View Features

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

Security cable slot — Attaches a commercially available security cable to the

computer.

NOTE: Before you buy a security cable, ensure that it ts into the security cable slot on

your computer.

DisplayPort connector — Connects your computer to external monitors and

projectors with DisplayPort.

HDMI connector — Connects to a TV for both multi-channel digital audio and

video signals.

NOTE: For a monitor without built-in speakers, only the video signal will be read.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

USB connector with USB PowerShare — Connects to USB devices, such as a

mouse, keyboard, printer, external drive, or MP3 player. e USB Powershare feature allows you to charge USB devices when the computer is

powered on/o or in sleep state.

NOTE: Certain USB devices may not charge when the computer is powered o or in sleep

state. In such cases, turn on the computer to charge the device.

NOTE: e USB PowerShare is automatically shut o when only 10% of the total battery

life remains.

Network connector — Connects your computer to a network or broadband

device.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

share digital photos, music, videos, and documents.

such as digital video cameras.

SIM card slot — Allows you to install a Subscriber Identity Module (SIM) to browse the

Internet, check e-mail, and connect to a Virtual Private Network. To access the Internet,

you must be within the network of your cellular service provider.

3-in-1 Media Card Reader — Provides a fast and convenient way to view and

IEEE 1394 A connector — Connects to high-speed serial multimedia devices

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

1 2

Right View Features

Audio out/Headphone connectors (2) — Connect to a pair of headphones or to a

powered speaker or sound system.

Audio in/Microphone connector — Connects to a microphone or inputs signal for

use with audio programs.

USB connectors (2) — Connect to USB devices, such as a mouse, keyboard,

printer, external drive, or MP3 player.

Back View Features

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

AC adapter connector — Connects to an AC adapter to power the computer and

charge the battery.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

Display Features

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

1 Microphone — Provides high quality sound for video conferencing and voice recording.

2 Camera — Built-in camera for video capture, conferencing, and chat.

3 Camera activity indicator — Indicates if the camera is on or o.

4 Display — Your display can vary based on selections you made when purchasing

your computer. For more information about displays, see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

2 3 4

Computer Base and Keyboard Features

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

1 Power button — Turns the computer on or o when pressed. For more information, see

“Power Button” on page 30.

2 Keyboard — e backlit keyboard provides visibility in dark environments by

illuminating all symbols on the keys.

3 Touch pad buttons (2) — Provide left- and right-click functions like those on a mouse.

4 Touch pad — Provides the functionality of a mouse to move the cursor, drag or move

selected items, and left-click by tapping the surface.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

Power Button

You can program this button to perform actions like shutting down the operating system or entering the standby mode. For details on how to program this button, see Power Options in the control panel of Microsoft® Windows® operating system.

e power button is located in the center of the hinge cover. For the exact location, see

“Computer Base and Keyboard Features” on page 28.

e color of the AlienHead rim indicates the power status. e color indicating the power

status can be changed through the AlienFX® software.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

On AC adapter:

Blue or custom AC-color e battery is fully charged.

Blue or custom AC-color fading into white or custom battery-color

e computer is turned o or on and

the battery is charging.

Blue or custom AC-color fading into black

On battery:

Amber or custom battery-color e battery is fully charged.

Amber or custom battery-color fading into black

Blinking Amber or custom batterycolor

For more details on standby and hibernate mode, see Power Options in the control panel of your Microsoft Windows operating system.

e computer is in standby mode.

e battery charge is low.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

Function Keys

NOTE: Depending on the conguration of the laptop you purchased, some of the function

keys may have no associated tasks.

e <Fn> key is located near the bottom-left corner of the keyboard, and is used together with other keys to activate certain functions. Hold down the <Fn> key along with the key described

below:

F1 — Extend Desktop

Press <Fn><F1> to switch between the various external display options available

either simultaneously or separately.

F2 — Check Battery Status

Press <Fn><F2> to display the Battery Status Meter.

F3 — Wireless Control - Switch wireless communications on/o

Press <Fn><F3> to enable or disable the wireless function.

F4 — Increase Display Brightness

Press <Fn><F4> to increase the brightness of the display.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

F5 — Decrease Display Brightness

Press <Fn><F5> to decrease the brightness of the display.

F7 — Mute on/o

Press <Fn><F7> to enable or disable the mute function.

F8 — Decrease volume

Press <Fn><F8> to decrease the volume level.

F9 — Increase volume

Press <Fn><F9> to increase the volume level.

F10 — Rewind or Play previous track

Press <Fn><F10> to rewind or play previous track.

F11 — Play or Pause

Press <Fn><F11> to play or pause a track.

F12 — Fast Forward or Play next track

Press <Fn><F12> to fast forward or play the next track.

CHAPTER 2: GETTING TO KNOW YOUR LAPTOP

PAUSE — Alienware Command Center

Press <Fn><PAUSE> to access Alienware Command Center (for more information,

see “Alienware Command Center” on page 36).

PRT SCRN — AlienFX

Press <Fn><PRT SCRN> to enable or disable the AlienFX illumination.

AlienFX facilitates control of your computer’s lighting by creating a theme that contains all of your lighting choices.

CHAPTER 3: USING YOUR LAPTOP

Alienware Command Center

e Alienware® Command Center gives you access to Alienware’s exclusive software and is a

continuously upgradable control panel. As Alienware releases new programs, they download directly into the Command Center allowing you to build a library of system management, optimization, and customization tools. You can access Alienware Command Center by

pressing <Fn><PAUSE>.

Connecting External Displays

If you want to enjoy your computing environment on a bigger scale visually, or extend your desktop area, you can connect an external display such as a standalone monitor, an LCD TV, or a projector.

Connecting a Display

Use the appropriate cable based on the connectors available on your computer and display. Refer to the following table to identify the connectors on your computer and display.

NOTE: When connecting to a single display, connect the display to ONLY ONE of the connectors on your computer.

CHAPTER 3: USING YOUR LAPTOP

Connection Type Computer Cable Display

HDMI-to-HDMI (HDMI cable)

DisplayPortto-DisplayPort (DisplayPort cable)

DisplayPort-to-DVI (DisplayPort-to-

DVI adapter + DVI cable)

NOTE:

You can purchase the DisplayPort-to-DVI adapter and additional HDMI cables at

www.dell.com.

CHAPTER 3: USING YOUR LAPTOP

Turn o your laptop.1. Turn o the display and disconnect it from the power supply. 2. Connect one end of the display cable to the DisplayPort, or HDMI connector on your 3.

Alienware laptop. Connect the other end of the cable to the same connector on your display. 4. If necessary, connect one end of the power cable to the display’s power connector.5. Connect the other end of the power cable to a grounded three-prong power strip or 6.

wall outlet. Turn on your laptop, and then turn on your display.7.

CHAPTER 3: USING YOUR LAPTOP

Extending the Desktop

With the external display connected, right-click on the desktop and select 1. Personalize. Select 2. Connect to a projector or other external display in the upper left portion of the

screen. Click 3. Connect Display. Select from the below options that appear on the screen:4.

Duplicate my display on all displays (mirrored)•

Show dierent parts of my desktop on each display (extended)•

Show my desktop on the external display only•

Click 5. Apply to apply your changes and then click OK to exit the Display Settings control panel.

Using Removable Media and Cards

Observe the safety measures below:

When no media card (SD/MMC/MS cards) is inserted into the media card slot, ensure that the

blank cards that shipped with your laptop is inserted in the unused slot(s). e blank cards

protect the unused slots from dust and other particles. When inserting a blank card, ensure that the correct side is on the top (indicated by an arrow mark on some blank cards). Inserting a blank card upside down may damage your laptop.

CHAPTER 3: USING YOUR LAPTOP

Using the Wireless Control

e wireless control allows you to quickly turn all of your wireless radios (Bluetooth® and WLAN) o, such as when you are asked to disable all wireless radios on an airplane ight. Press <Fn><F3>to turn on all radios. Pressing <Fn><F3> again returns your wireless radios to their respective states they were in before you pressed <Fn><F3> the rst time.

Battery Pack

Your laptop is equipped with a high-energy rechargeable lithium ion prismatic (Li-ion) battery

pack. Battery life will vary depending on your laptop conguration, model, applications

installed, power management settings, and features used. As with all batteries, the maximum capacity of this battery will decrease with time and usage.

e battery meter lights on the battery pack indicate the charge level of the battery. When you press the battery meter once, the charge level lights illuminate. Each of the ve lights represent approximately 20% of the total battery charge. For example, if four lights turn on, there is 80% of battery charge remaining and if no lights turn on, there is no charge remaining

in the battery.

CHAPTER 3: USING YOUR LAPTOP

Power Management

Understanding Power Consumption

In order to fully utilize the power of your battery, it would be a good idea for you to spend some time acquiring a basic understanding of the power management concept from your operating system.

You can use the power options in your operating system to congure the power settings on your computer. e Microsoft® Windows® operating system installed on your computer

provides three default options:

Balanced — Oers full performance when you need it and saves power during periods of •

inactivity.

Power Saver — Saves power on your computer by reducing system performance to •

maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime.

High Performance — Provides the highest level of system performance on your computer •

by adapting processor speed to your activity and by maximizing system performance.

CHAPTER 3: USING YOUR LAPTOP

Customizing Your Power Settings

Click 1. Start → Control Panel. Click 2. All Control Panel Items. Double-click the 3. Power Options icon.

Select a power plan from the options shown. To customize specic settings, click 4. Change plan settings next to the selected power plan.

Reducing Power Consumption

Although your laptop (together with the operating system) is capable of power conservation, there are measures you can take to reduce the power consumption:

Use the AC power whenever possible.• Lower the intensity of the display backlight. A very bright screen translates to higher •

power usage. Use the • Go Dark mode in the Alienware command centre.

CHAPTER 3: USING YOUR LAPTOP

nVidia Optimus Technology

Your Alienware M11x laptop is equipped with nVidia’s Optimus technology. e Optimus

technology is designed to maximize performance and user experience on your computer, while minimizing the impact on battery life. It enables you to combine the graphic processing capability of the integrated Intel® graphic processing unit (GPU) with the discrete nVidia GPU

while running graphic-intensive applications such as 3-D games. e nVidia GPU is turned on

only for preset applications and thus extends the battery life.

e Optimus solution is enabled through an application prole. When an application is launched, the video drivers check to see if the application has an application prole associated

with it.

If an application prole exists, the nVidia GPU is turned on and the application runs in • performance mode. e nVidia GPU is turned o automatically when the application is

closed.

If an application prole does not exist, the integrated Intel GPU is used.•

e default list of application proles is updated frequently by nVidia and is automatically

downloaded to your computer when you are connected to the internet.

You can also create application proles for any application on your computer. is may be

required for newly released games or applications that do not have a default application

prole.

CHAPTER 3: USING YOUR LAPTOP

Changing the Application Profile Settings

Right-click on the desktop and select 1. NVIDIA Control Panel.

In the 2. NVIDIA Control Panel window, click 3D Settings to expand the selection (if not already expanded) and then click Manage 3D Settings.

In the 3. Program Settings tab, click Add and browse to select the application’s executable

le (.exe). Once added, you can change the settings for that application.

To change the settings for a specic application, locate the application in the Select a

program to customize: list and make the desired changes.

NOTE: For more information on the nVidia control panel’s options and settings, click Help.

CHAPTER 3: USING YOUR LAPTOP

Conguring the BIOS

System Setup

e System Setup options allow you to:

Change the system conguration information after you add, change, or remove any •

hardware in your laptop. Set or change a user-selectable option.• View the installed amount of memory or set the type of hard drive installed.•

Before you use System Setup, it is recommended that you write down the current System Setup information for future reference.

CAUTION: Do not change the settings in System Setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly.

CHAPTER 3: USING YOUR LAPTOP

Entering System Setup

Turn on (or restart) your laptop.1.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended

periods of time. To avoid possible keyboard failure, press and release <F2> in even

intervals until the System Setup screen appears.

While the laptop is booting, press <F2> immediately before the operating system logo 2. appears to access the BIOS Setup Utility.

If an error occurs during POST (Power On Self Test), you may also enter the BIOS Setup Utility by pressing <F2> when prompted.

NOTE: If you wait too long and the operating system logo appears, continue to wait until

you see the Microsoft® Windows® desktop, then shut down your laptop and try again.

System Setup Screens

e BIOS Setup Utility window displays current or changeable conguration information for your laptop. Information is divided into ve menus: Main, Advanced, Security, Boot, and Exit.

Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their

functions within the active eld.

CHAPTER 3: USING YOUR LAPTOP

System Setup Options

NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed.

NOTE: For the updated system setup information, see the Service Manual at support. dell.com/manuals.

Main Menu

System Time

System Date

Alienware

Service Tag

BIOS Version

EC Version

ME version

CPU

CPU Frequency

CPU L3 Cache

Displays the system time.

Displays the system date.

Displays the model number of your computer.

Displays the service tag of your computer.

Displays the BIOS version.

Displays the EC rmware version.

Displays the Intel® ME rmware version.

Displays the type of processor installed.

Displays the speed of the processor.

Displays the processor cache size.

CHAPTER 3: USING YOUR LAPTOP

Main Menu

CPU ID

Total Memory

Memory Bank 0

Memory Bank 1

Advanced Menu

Intel SpeedStep

Use XD Capability

USB Emulation

Displays the ID of the processor.

Displays the total memory available in your computer.

Displays the memory size installed in DIMM 0.

Displays the memory size installed in DIMM 1.

Allows you to enable or disable the Intel SpeedStep technology. Disabling this feature may improve performance, but will greatly reduce battery life.

Allows you to enable or disable the Intel eXecute Disable bit.

Allows you to enable or disable the USB emulation feature. is feature denes how the BIOS, in the absence of a USB-aware

operating system, handles USB devices. USB emulation is

always enabled during POST (Power On Self Test).

NOTE: You cannot boot any type of USB device (oppy, hard drive, or memory key) when this option is o.

Advanced Menu

USB Wake Support

IEEE 1394

Integrated Network

High Denition

Audio

CHAPTER 3: USING YOUR LAPTOP

Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature.

NOTE: If USB Powershare is enabled, a device connected to the USB Powershare connector may not wake the computer.

Allows you to enable or disable the IEEE 1394 A connector.

Disabled: e IEEE 1394 A connector is disabled and is not •

visible to the operating system.

Enabled: e IEEE 1394 A connector is enabled.•

Allows you to enable or disable the on-board LAN controller.

Disabled: Internal LAN is disabled and is not visible to the • operating system.

Enabled: Internal LAN is enabled. •

Allows you to enable or disable the internal high denition

audio device.

Disabled: e internal audio device is disabled and is not •

visible to the operating system.

Enabled: e internal audio device is enabled.•

CHAPTER 3: USING YOUR LAPTOP

Advanced Menu

SD Card Reader

CPU Turbo Mode

CPU Over-Clocking

SATA Operation

SATA HARD DRIVE

Allows you to enable or disable the internal SD card reader.

Allows you to enable or disable the Intel CPU turbo mode

performance option.

Allows you to enable or disable CPU bus clock Over-Clocking

Disabled: CPU bus clock is 133 MHz.• Enabled: CPU bus clock is between 134 MHz and 166 MHz.•

Allows you to congure the operating mode of the integrated

SATA hard drive controller.

ATA: SATA is congured for ATA mode.• AHCI: SATA is congured for AHCI mode.•

Displays the installed SATA hard drive model.

Advanced Menu

Adapter Warnings

Charger Behavior

USB Powershare

CHAPTER 3: USING YOUR LAPTOP

Allows you to choose if the computer should display warning

messages when you use certain power adapters. e computer

displays these messages if you attempt to use a power adapter

that has too little capacity for your conguration.

Disabled: BIOS will not detect unsupported A/C adapters • and will not display any message to screen.

Enabled : BIOS will detect unsupported A/C adapters and • display an error to screen.

Allows you to enable or disable battery charging.

Allows you to enable or disable charging of devices plugged into

the USB Powershare connector while in Battery Mode.

CHAPTER 3: USING YOUR LAPTOP

Wireless Menu

Bluetooth

Wireless Network

WWAN

Security Menu

Supervisor Password

User Password

Set Supervisor Password

Allows you to enable or disable the internal Bluetooth device.

Disabled: e internal Bluetooth device is disabled and is •

not visible to the operating system.

Enabled: e internal Bluetooth device is enabled.•

Allows you to enable or disable the internal wireless device.

Disabled: e internal wireless device is disabled and is not •

visible to the operating system.

Enabled: e internal wireless device is enabled.•

Allows you to enable or disable the internal WWAN device.

Displays if the supervisor password is clear or set.

Displays if the user password is clear or set.

Allows you to set the supervisor password. e supervisor

password controls access to the system setup utility.

CHAPTER 3: USING YOUR LAPTOP

Security Menu

Set User Password

Fail Safe

Boot Menu

Use the <F5> or <F6> keys to change the boot device priority. You can choose from:

Hard Drive• USB Storage • CD/DVD/BD• Removal Devices• Network•

Allows you to set the user password. e user password

controls access to the computer at boot.

Allows you see if the Phoenix FailSafe™ security software is enabled or disabled. e Phoenix FailSafe software allows you to protect, track, and manage your laptop and your digital les if

your laptop is lost or stolen.

CHAPTER 3: USING YOUR LAPTOP

Exit Menu

Exit Saving Changes

Save Change Without Exit

Exit Discarding Changes

Load Optimal Defaults

Discard Changes

Allows you to exit System Setup and save your changes to CMOS.

Allows you remain in System Setup and save your changes to CMOS.

Allows you to exit System Setup and load previous values from CMOS for all Setup items.

Allows you to load default values for all Setup items.

Allows you to load previous values from CMOS for all Setup items.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

is chapter provides guidelines and instructions for increasing the processing power and

storage space, by upgrading equipment. You can purchase components for your computer at

www.dell.com or www.alienware.com.

NOTE: See the Service Manual at support.dell.com/manuals for installation instructions

of all serviceable components. Parts purchased from Dell and Alienware will ship with specic replacement instructions.

Before You Begin

is section provides procedures for removing and installing the components in your laptop.

Unless otherwise noted, each procedure assumes that the following conditions exist:

You have performed the steps in “Turning O Your Computer” and “Before Working Inside •

Your Computer” in this section. You have read the safety information that shipped with your computer.• A component can be replaced or—if purchased separately—installed by performing the •

removal procedure in reverse order.

e procedures in this section may require the following tools:

Small at-blade screwdriver• Phillips screwdriver•

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open les and exit all open programs before you turn o your laptop.

Save and close all open les and exit all open programs. 1.

Click 2. Start → Shut Down.

e laptop turns o after the operating system shutdown process nishes. Ensure that the computer and any attached devices are turned o. If your computer 3.

and attached devices did not automatically turn o when you shut down your operating system, press and hold the power button for at least 8 to 10 seconds until the computer turns o.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your own personal safety.

WARNING: Before working inside your laptop, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges. Hold a component such as a processor by its edges, not by its pins.

CAUTION: Only a certied service technician should perform repairs on your computer.

Damage due to servicing that is not authorized by Dell is not covered by your warranty.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

CAUTION: To avoid damaging the computer, perform the following steps before you begin working inside the computer.

Ensure that the work surface is at and clean to prevent the computer cover from being 1. scratched.

Turn o your computer (for more information, see “Turning O Your Computer” on 2. page 57).

CAUTION: To disconnect a network cable, rst unplug the cable from your computer

and then unplug the cable from the network device.

Disconnect all telephone or network cables from the laptop. 3. Press and eject any installed cards from the Media Card Reader. 4. Disconnect your computer and all attached devices from their electrical outlets.5.

CAUTION: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the laptop.

Remove the battery from the battery bay (for more information, see “Replacing the 6.

Battery Pack” on page 60). Press the power button to ground the system board.7.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Replacing the Battery Pack

is battery pack can easily be removed and replaced. Ensure that the laptop is properly shut

down before changing the battery pack.

CAUTION: To avoid damage to the laptop, use only the battery designed for this particular Alienware laptop. Do not use batteries designed for other Alienware or Dell laptops.

To remove the battery pack:

Follow the instructions in “Before You Begin” on page 1. 56. Shut down the laptop.2. Turn the laptop over.3. Loosen the eight captive screws and remove the base cover.4.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

1 captive screws (8) 2 base cover

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Remove the two screws that secure the battery pack to the computer base.5. Disconnect the battery pack cable from the connector on the system board.6. Lift and slide the battery pack out of the computer.7.

1 battery pack 3 battery pack cable

2 screws (2)

To replace the battery pack, perform the removal steps in reverse order.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Upgrading or Replacing Memory

Your laptop is equipped with a congurable memory unit. e industry standard JEDEC PC3-8500/PC3-10600 (DDR3) SODIMM memory module connectors are available for memory upgrade. e table below illustrates all the possible ways system memory can be congured.

Memory connector #1 Memory connector #2 Total memory

1 GB 1 GB 2 GB

1 GB 2 GB 3 GB

2 GB 2 GB 4 GB

4 GB 4 GB 8 GB

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Removing the Memory Module(s)

Follow the instructions in “Before You Begin” on page 1. 56.

Remove the battery (see “Replacing the Battery Pack” on page 2. 60). Use your ngertips to carefully spread apart the memory module connector’s spring-locks 3.

until the module pops up. Remove the memory module.4.

1 memory module 4 notch

2 spring locks (2) 5 memory module connector

3 tab

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

To replace the memory modules, perform the removal steps in reverse order. While inserting the memory module into the connector align the notch on the memory module with the tab on the memory module connector.

NOTE: If you need to install memory modules in two connectors, install a memory module in the lower connector before you install a memory module in the upper connector.

NOTE: If the memory module is not installed properly, the computer may not boot.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Upgrading or Replacing the Hard Drive Assembly

Your laptop is equipped with one hard drive socket.

Removing the Hard Drive

Follow the instructions in “Before You Begin” on page 1. 56. Remove the battery (see “Replacing the Battery Pack” on page 2. 60). Loosen the three captive screws on the hard drive assembly.3. Using the pull-tab, slide and lift the hard drive assembly to disconnect it from the system 4.

board connector. Lift the hard-drive assembly out of the computer base.5.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

1 hard drive 2 pull-tab

Remove the four screws that secure the hard drive to the hard drive bracket.6. Lift the hard drive bracket of the hard drive according to the illustration.7.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

1 hard drive bracket 3 hard drive

2 screws (4)

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

Remove the interposer from the hard drive.8.

1 hard drive 2 interposer

To replace the hard drive, perform the removal steps in reverse order.

CHAPTER 4: INSTALLING AND REPLACING COMPONENTS

CHAPTER 5: TROUBLESHOOTING

Basic Hints and Tips

Computer does not power on: Is your AC adapter cable securely connected to a working • electrical outlet? If connected to a power strip, ensure that the strip is actually working.

Connections: Check all the cables to ensure that there are no loose connections • anywhere.

Power Savings: Ensure that your computer is not in hibernate or standby mode by • pressing the power button for less than 4 seconds. e power status light will fade from blue to black while in standby mode; in hibernate mode it will be o.

Brightness: Check and adjust the brightness of the display by pressing the key • combinations <Fn><F4> or <Fn><F5>.

Display Choice: Press the key combination <Fn><F1> to ensure that the computer is not •

set to “External Only” display. Use only the AC adapter that shipped with your laptop.•

CHAPTER 5: TROUBLESHOOTING

Backup and General Maintenance

Always backup your important data on a regular basis and keep copies of your operating • system and software safe. Do not forget to note the serial numbers if you are storing them outside of their original cases - e.g., in a CD wallet.

Run maintenance programs as often as you can. You may schedule these programs to • run at times when you are not using your computer. You can use those provided with your operating system, or buy more powerful, dedicated programs to do so.

Write down your passwords and keep them safe (away from your computer). is is •

especially important if you choose to password-protect your computer’s BIOS and operating system.

Document vital settings such as network, dialup, mail and Internet settings.•

CHAPTER 5: TROUBLESHOOTING

When troubleshooting your computer, remember the following safety guidelines:

Before touching any of the computer’s internal components, touch an unpainted portion • of the chassis. Doing so will safely discharge any static electricity, which could damage your computer.

Turn o your computer and any connected peripherals. • Disconnect any peripherals from your computer. •

ings to check:

Ensure that the AC adapter cable is properly connected between your computer and a • grounded, three-prong power outlet. Ensure that the power outlet is working.

Ensure the UPS or power strip is turned on (if applicable). •

If your peripheral devices (e.g. keyboard, mouse, printer, etc.) are not working, ensure that • all connections are secure.

If any computer components were added or removed before the problem began, check to • see if you performed the installation or removal procedures properly.

If an error message appears on the screen, write down the exact error message prior to • calling Alienware Technical Support to aid in diagnosing and resolving your issue.

If an error occurs in a specic program, see the program’s documentation. •

CHAPTER 5: TROUBLESHOOTING

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)

e computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your

system board, keyboard, display, memory, hard drive, etc.

To invoke PSA:

Turn on (or restart) your computer.1. Shut down and restart the laptop. When the Alienware logo appears, press <F12> 2.

immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

Select 3. Diagnostics from the menu and press <Enter>.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and •

restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error •

code(s) and contact Alienware (for more information, see “CONTACTING ALIENWARE“ on page 109).

CHAPTER 5: TROUBLESHOOTING

If the Pre-boot System Assessment completes successfully, the following message appears

“Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

If you are experiencing memory issues, press <y>, otherwise press <n>. e following message

is displayed: “Pre-boot System Assessment complete.”

Press <o> to reboot your computer.

Alienware® Diagnostics

NOTE: Download Dell Drivers and Utilities from My DELL Downloads (downloadstore.dell.com/media) and create your own backup media.

If you experience a problem with your Alienware laptop, run the Alienware Diagnostics before you contact Alienware for technical assistance. It is recommended that you print these procedures before you begin.

NOTE: Back up all data before initiating a system recovery.

Review your laptop’s conguration information, and ensure that the device that you want to

test displays in the system setup program and is active. Start the Alienware Diagnostics from the backup disc.

CHAPTER 5: TROUBLESHOOTING

Starting Alienware Diagnostics

NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs.

Insert the drivers and utilities backup disc that you created. 1. Shut down and restart the laptop. 2.

When the Alienware logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: e next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specied in the system setup program.

When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>. Select 4. Boot from CD-ROM from the menu that appears and press <Enter>. Select 5. Alienware Diagnostics from the numbered list. If multiple versions are listed,

select the version appropriate for your computer. When the Alienware Diagnostics 6. Main Menu appears, select the test you want to run.

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

CHAPTER 5: TROUBLESHOOTING

After all tests have completed, close the test window to return to the Alienware 7. Diagnostics Main Menu.

Remove the backup disc, then close the 8. Main Menu window to exit the Alienware Diagnostics and restart the computer.

Answers to Common Problems

System

e computer fails the POST

e POST (Power On Self Test) tests the computer, ensuring that it meets the necessary

system requirements and that all hardware is working properly before starting the remainder

of the boot process. If the computer passes the POST, the computer will continue to start normally. However, if the computer fails the POST, the computer will generate a single beep

to indicate a general failure and an error message will be displayed. For assistance, contact Alienware Technical Support (see “CONTACTING ALIENWARE“ on page 109).

CHAPTER 5: TROUBLESHOOTING

e computer stops responding or a solid blue screen appears

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse,

press and hold the power button for at least 6 seconds until the computer turns o, then

restart your computer.

NOTE: e chkdsk program may run when you restart the computer. Follow the

instructions on the screen.

A program stops responding or crashes repeatedly

End the program:

Press <Ctrl><Shift><Esc> simultaneously. 1. Click the 2. Applications tab and select the program that is no longer responding. Click 3. End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

CHAPTER 5: TROUBLESHOOTING

A program is designed for an earlier version of Microsoft® Windows®

Run the Program Compatibility Wizard:

e Program Compatibility Wizard congures a program so that it runs in an environment

similar to an earlier version of Microsoft Windows operating system environments.

Click 1. Start → Control Panel→ Programs→ Programs and Features→ Use an older program with this version of Windows.

In the welcome screen, click 2. Next. Follow the instructions on the screen.

Dell 7XM1F, M11xR2, P06T001, M11x, P06T002 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual