Dell 7R3VH, P07T, 1120 User Manual

Page 1
INSPIRON
SETUP GUIDE
Page 2
Page 3
INSPIRON
Regulatory model: P07T series Regulatory type: P07T002
SETUP GUIDE
Page 4
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
__________________
Information in this document is subject to change without notice.
©
2010
Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: trademarks of Dell Inc.; and the
Windows
States and/or other countries; trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United
May 2010 P/N 7R3VH Rev. A00
AMD
Dell
, the
and
AMD Athlon
Blu‑ray Disc
DELL
logo,
YOURS IS HERE, Inspiron, Solution Station
are trademarks of Advanced Micro Devices, Inc.;
is a trademark of the Blu‑ray Disc Association;
, and
DellConnect Microsoft, Windows,
Bluetooth
is a registered
are
Page 5
Contents
Setting Up Your Inspiron Laptop. . . . . . . . . .5
Before Setting Up Your Computer . . . . . . . . . 5
Connect the AC Adapter . . . . . . . . . . . . . . . .6
Connect the Network Cable (Optional) . . . . . 7
Press the Power Button . . . . . . . . . . . . . . . . . 8
Set Up Microsoft Windows. . . . . . . . . . . . . . . 9
Create System Recovery Media
(Recommended). . . . . . . . . . . . . . . . . . . . . . . 10
Install the SIM Card (Optional). . . . . . . . . . . 12
Enable or Disable Wireless (Optional). . . . . 14
Connect to the Internet (Optional) . . . . . . . . 16
Using Your Inspiron Laptop. . . . . . . . . . . . .18
Right View Features. . . . . . . . . . . . . . . . . . . . 18
Left View Features. . . . . . . . . . . . . . . . . . . . . 20
Back View Features . . . . . . . . . . . . . . . . . . . 22
Computer Base and Keyboard Features . . . 24
Status Lights and Indicators. . . . . . . . . . . . . 26
Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 28
Multimedia Control Keys. . . . . . . . . . . . . . . . 30
Display Features . . . . . . . . . . . . . . . . . . . . . .32
Removing and Replacing the Battery . . . . . 34
Software Features . . . . . . . . . . . . . . . . . . . . . 36
Dell Dock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dell DataSafe Online Backup . . . . . . . . . . . .38
Solving Problems . . . . . . . . . . . . . . . . . . . . .39
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .39
Network Problems . . . . . . . . . . . . . . . . . . . . . 40
Power Problems. . . . . . . . . . . . . . . . . . . . . . . 41
Memory Problems . . . . . . . . . . . . . . . . . . . . . 42
Lockups and Software Problems . . . . . . . . . 43
3
Page 6
Contents
Using Support Tools. . . . . . . . . . . . . . . . . . .45
Dell Support Center . . . . . . . . . . . . . . . . . . . . 45
My Dell Downloads . . . . . . . . . . . . . . . . . . . . 46
System Messages . . . . . . . . . . . . . . . . . . . . . 46
Hardware Troubleshooter . . . . . . . . . . . . . . . 48
Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 49
Restoring Your Operating System . . . . . . .53
System Restore . . . . . . . . . . . . . . . . . . . . . . . 54
Dell DataSafe Local Backup. . . . . . . . . . . . . 55
System Recovery Media . . . . . . . . . . . . . . . .57
Dell Factory Image Restore . . . . . . . . . . . . .58
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .60
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Online Services . . . . . . . . . . . . . . . . . . . . . . . 62
Automated Order‑Status Service. . . . . . . . . 63
Product Information. . . . . . . . . . . . . . . . . . . . 63
4
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 64
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .65
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 67
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Specifications . . . . . . . . . . . . . . . . . . . . . . .70
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Macrovision Product Notice. . . . . . . . . . . . . 77
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . . . . 78
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Page 7

Setting Up Your Inspiron Laptop

INSPIRON
This section provides information about setting up your Dell™ Inspiron™ laptop.

Before Setting Up Your Computer

When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer.
Restricting airflow around your Inspiron laptop may cause it to overheat. To prevent overheating ensure that you leave at least
10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides. You should never place your computer in an enclosed space, such as a cabinet or drawer when it is powered on.
WARNING: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not place your Dell™ computer in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as carpets or rugs, while it is powered on. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.
CAUTION: Placing or stacking heavy or sharp objects on the computer may result in permanent damage to the computer.
5
Page 8
Setting Up Your Inspiron Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector.
WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.
6
Page 9

Connect the Network Cable (Optional)

To use a wired network connection, connect the network cable.
Setting Up Your Inspiron Laptop
7
Page 10
Setting Up Your Inspiron Laptop

Press the Power Button

8
Page 11
Setting Up Your Inspiron Laptop

Set Up Microsoft Windows

Your Dell computer is preconfigured with Microsoft® Windows® 7 operating system. To set up Windows 7 for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows 7 setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.
CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable and you will need to reinstall the operating system.
NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com.
NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell.
9
Page 12
Setting Up Your Inspiron Laptop

Create System Recovery Media (Recommended)

NOTE: It is recommended that you create a system recovery media as soon as you set up
Microsoft Windows.
NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs.
The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer, while preserving data files (without the need of the
System
disc). You can use the system recovery media if changes to the hardware, software, drivers,
or other system settings have left the computer in an undesirable operating state.
You will require the following to create the system recovery media:
Dell DataSafe Local Backup•
USB key with a minimum capacity of 8 GB or DVD‑R/DVD+R/Blu‑ray Disc•
NOTE: Dell DataSafe Local Backup does not support rewritable discs.
10
Operating
Page 13
Setting Up Your Inspiron Laptop
To create a system recovery media:
Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 1. 6).
Insert the disc or USB key in the computer.2.
Click 3. Start ProgramsDell DataSafe Local Backup.
Click 4. Create Recovery Media.
Follow the instructions on the screen.5.
NOTE: For information on using the system recovery media, see “System Recovery Media” on page 57.
11
Page 14
Setting Up Your Inspiron Laptop

Install the SIM Card (Optional)

NOTE: Installing a SIM card is not required if you are using an EVDO card to access the
Internet.
Installing a Subscriber Identity Module (SIM) card on your computer allows you to connect to the Internet. To access the Internet, you must be within the network of your cellular service provider.
To install the SIM card:
Turn off your computer.1.
Remove the battery (see “Removing and Replacing the Battery” on page 2. 34).
In the battery bay, slide the SIM card into the SIM card slot.3.
Replace the battery (see “Removing and Replacing the Battery” on page 4. 34).
Turn on your computer.5.
To remove the SIM card, press and eject the SIM card.
12
Page 15
Setting Up Your Inspiron Laptop
321
1
SIM card slot
2
SIM card
3
battery bay
13
Page 16
Setting Up Your Inspiron Laptop

Enable or Disable Wireless (Optional)

14
Page 17
Setting Up Your Inspiron Laptop
NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer, see “Specifications” on page 70.
To enable or disable wireless:
Ensure that your computer is turned on.1.
Press the wireless key 2. on the keyboard. The current wireless status is displayed on the screen.
Wireless enabled
Wireless disabled
Press the wireless key 3. again to toggle between wireless enable or disable modes.
NOTE: The wireless key allows you to quickly turn off wireless radios (Wi‑Fi and Bluetooth®), such as when you are asked to disable all wireless radios on an airplane flight.
15
Page 18
Setting Up Your Inspiron Laptop

Connect to the Internet (Optional)

To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP).
If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com.
Setting Up a Wired Connection
If you are using a dial‑up connection, connect • the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection.
If you are using a DSL or cable/satellite • modem connection, contact your ISP or cellular telephone service for setup
instructions. To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 17.
16
Setting Up a Wireless Connection
NOTE: To set up your wireless router, see
the documentation that shipped with your router.
Before you can use your wireless Internet connection, you need to connect to your wireless router.
To set up your connection to a wireless router:
Ensure that wireless is enabled on your 1. computer (see “Enable or Disable Wireless” on page 14).
Save and close any open files, and exit any 2. open programs.
Click 3. Start Control Panel.
In the search box, type 4. network, and then click Network and Sharing Center Connect to a network.
Follow the instructions on the screen to 5. complete the setup.
Page 19
Setting Up Your Inspiron Laptop
Setting Up Your Internet Connection
ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country.
If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.
To set up your Internet connection:
Save and close any open files, and exit any 1. open programs.
Click 2. Start Control Panel.
In the search box, type 3. network, and then click Network and Sharing CenterSet up
a new connection or network Connect to the Internet. The Connect to the Internet window appears.
NOTE: If you do not know which type of
connection to select, click Help me choose or contact your ISP.
Follow the instructions on the screen and 4. use the setup information provided by your ISP to complete the setup.
17
Page 20

Using Your Inspiron Laptop

1
5
6
4
2 3
This section provides information about the features available on your Inspiron laptop.
INSPIRON

Right View Features

18
Page 21
Using Your Inspiron Laptop
1
Antenna-in connector (on supported models) — Connects to an external antenna to view
programs using the TV tuner card (optional).
2
Audio out/Headphone connector — Connects to a pair of headphones or to a powered
speaker or sound system.
3
Audio in/Microphone connector — Connects to a microphone or inputs signal for use
with audio programs.
4
USB connector with USB PowerShare — Connects to USB devices, such as a mouse,
keyboard, printer, external drive, or MP3 player.
The USB Powershare feature allows you to charge USB devices when the computer is powered on/off or in sleep state.
NOTE: Certain USB devices may not charge when the computer is powered off or in sleep state. In such cases, turn on the computer to charge the device.
NOTE: If you turn off your computer while charging an USB device, the device will stop charging. To continue charging, disconnect the USB device and connect it again.
5
USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer,
external drive, or MP3 player.
6
AC adapter connector — Connects to the AC adapter to power the computer and charge
the battery.
19
Page 22
Using Your Inspiron Laptop
1
2 3
4

Left View Features

20
Page 23
Using Your Inspiron Laptop
1
Network connector — Connects your computer to a network or a broadband device if
you are using a wired network.
2
HDMI connector — Connects to a TV for both multi‑channel digital audio and video
signals.
NOTE: For a monitor without built‑in speakers, only the video signal will be read.
3
USB 2.0 connector — Connects to USB devices, such as a mouse, keyboard, printer,
external drive, or MP3 player.
4
share digital photos, music, videos, and documents stored on memory cards.
NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot; blanks from other computers may not fit your computer.
7-in-1 Media Card Reader — Provides a fast and convenient way to view and
21
Page 24
Using Your Inspiron Laptop
1 2

Back View Features

22
Page 25
Using Your Inspiron Laptop
1
Security cable slot — Attaches a commercially available security cable to the computer.
NOTE: Before you buy an security cable, ensure that it fits into the security cable slot on your
computer.
2
VGA connector — Connects to a monitor or projector.
23
Page 26
Using Your Inspiron Laptop
5 6
1 2
3
4

Computer Base and Keyboard Features

24
Page 27
Using Your Inspiron Laptop
1
Power button — Turns the computer on or off when pressed.
2
Function key row — The wireless enable or disable key, brightness increase and decrease
keys, multimedia keys, and the touch pad enable or disable key are located in this row. For more information on the multimedia keys, see “Multimedia Control Keys” on page 30.
3
Power/battery indicator light — Indicates the power state and battery charge status. For more information on the power/battery indicator light, see “Status Lights and Indicators” on page 26.
4
Hard drive activity light — Turns on when the computer reads or writes data. A blinking
white light indicates hard drive activity.
CAUTION: To avoid loss of data, never turn off the computer while the hard drive activity light is blinking.
5
Touch pad buttons (2) — Provide left‑click and right‑click functions like those on a mouse.
6
Touch pad — Provides the functionality of a mouse to move the cursor, drag or move selected
items, and left‑click by tapping the surface.
NOTE: To enable or disable the touch pad, press the key on the function key row on the keyboard.
25
Page 28
Using Your Inspiron Laptop

Status Lights and Indicators

Power/Battery Indicator Light
Indicator light status Computer state(s) Battery charge level
AC adapter
Battery
NOTE: The battery is charging when the computer is powered using the AC adapter.
26
solid white on
off/hibernate
breathing white standby charging
off off/hibernate >90%
solid white on >=10%
breathing white standby >=10%
solid amber on/standby <10%
off off/hibernate n/a
charging <=90%
Page 29
Using Your Inspiron Laptop
27
Page 30
Using Your Inspiron Laptop

Touch Pad Gestures

Scroll
Allows you to scroll through content. The scroll feature includes:
Auto Scroll Vertical Allows you to scroll up or down on the active window.
Move two fingers up or down at a fast pace to activate vertical auto scrolling.
Tap on the touch pad to stop auto scrolling.
28
Auto Scroll Horizontal Allows you to scroll left or right on the active window.
Move two fingers to your left or right at a fast pace to activate horizontal auto scrolling.
Tap on the touch pad to stop auto scrolling.
Flick
Allows you to flip content forward or backward based on the direction of the flick.
Move three fingers quickly in the desired direction to flip content in the active window.
Page 31
Using Your Inspiron Laptop
Zoom
Allows you to increase or decrease the magnification of the screen content. The zoom feature includes:
Pinch Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the touch pad.
To zoom in:
Move two fingers apart to enlarge the view of the active window.
To zoom out:
Move two fingers close together to reduce the view of the active window.
Rotate
Allows you to rotate the active content on the screen. The rotate feature includes:
Twist Allows you to rotate active content using two fingers where one finger is anchored and the other rotates.
Keeping the thumb in place, move the index finger in an arced direction right or left to rotate the selected item clockwise or counterclockwise.
29
Page 32
Using Your Inspiron Laptop

Multimedia Control Keys

The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the
System Setup (BIOS) Utility or the Windows Mobility Center.
System Setup (BIOS) Utility
Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.1.
In the 2. Function Key Behavior, select
Multimedia or Function (Inspiron 1120)
Multimedia/Multimedia Key First — This is the default option. Press any multimedia key to perform
the associated action. For function key, press <Fn> + the required function key.
Function/Function Key First — Press any function key to perform the associated action. For multimedia key, press <Fn> + the required multimedia key.
NOTE: The Multimedia/Multimedia Key First option is active only in the operating system.
Windows Mobility Center
Press < 1. > <X> keys to launch the Windows Mobility Center.
In the 2. Function Key Row, select Function Key or Multimedia Key.
30
Page 33
Using Your Inspiron Laptop
Mute the sound
Decrease the volume level Play or pause
Increase the volume level Play the next track or chapter
Play the previous track or chapter
31
Page 34
Using Your Inspiron Laptop
1
2 3
4

Display Features

32
Page 35
Using Your Inspiron Laptop
1
Digital microphone — Provides high quality sound for video conferencing and voice
recording.
2
Camera — Built‑in camera for video capture, conferencing, and chat.
3
Camera activity indicator — Indicates if the camera is on or off.
4
Display — For more information about displays, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals.
33
Page 36
Using Your Inspiron Laptop

Removing and Replacing the Battery

WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery purchased from Dell. Do not use batteries from other computers.
WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter).
To remove the battery:
Turn off the computer and turn it over. 1.
Slide the battery lock latch and the battery release latch to the unlock positions. 2.
Slide the battery out of the battery bay.3.
To replace the battery:
Slide the battery into the battery bay, until it clicks into place. 1.
Slide the battery lock latch to the lock position.2.
34
Page 37
Using Your Inspiron Laptop
3
2
1
1
battery release latch
2
battery
3
battery lock latch
35
Page 38
Using Your Inspiron Laptop

Software Features

NOTE: For more information about the
features described in this section, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals.
Productivity and Communication
You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
After connecting to the Internet, you can access websites, setup an e‑mail account, and upload or download files.
36
Entertainment and Multimedia
NOTE: Your computer does not have an
internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs.
You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to music and Internet radio stations.
You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to organize and create music and video files that can be recorded to disc, saved on portable products such as MP3 players and handheld entertainment devices, or played and viewed directly on connected TVs, projectors, and home theater equipment.
Page 39
Using Your Inspiron Laptop

Dell Dock

The Dell Dock is a group of icons that provides easy access to frequently‑used applications, files, and folders. You can personalize the Dock by:
Adding or removing icons•
Grouping related icons into categories•
Changing the color and location of the Dock•
Changing the behavior of the icons•
Add a Category
Right‑click the Dock, click 1. AddCategory. The Add/Edit Category window is displayed.
Enter a title for the category in the 2. Title field.
Select an icon for the category from the 3. Select an image: box.
Click 4. Save.
Add an Icon
Drag and drop the icon to the Dock or a category.
Remove a Category or Icon
Right‑click the category or icon on the Dock 1. and click Delete shortcut or Delete category.
Follow the instructions on the screen.2.
Personalize the Dock
Right‑click the Dock and click 1. Advanced
Setting....
Choose the desired option to personalize the 2. Dock.
37
Page 40
Using Your Inspiron Laptop

Dell DataSafe Online Backup

NOTE: Dell DataSafe Online may not be
available in all regions.
NOTE: A broadband connection is recommended for fast upload/download speeds.
Dell DataSafe Online is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft, fire, or natural disasters. You can access the service on your computer using a password‑protected account.
For more information, go to delldatasafe.com.
To schedule backups:
Double‑click the Dell DataSafe Online 1. icon on the taskbar.
Follow the instructions that appear on the 2. screen.
38
Page 41

Solving Problems

INSPIRON
This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 45 or “Contacting Dell” on page 67.
WARNING: Only trained service personnel should remove the computer cover. See the support.dell.com/manuals for advanced service instructions.
Service Manual
at

Beep Codes

Your computer might emit a series of beeps during start‑up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 67).
NOTE: To replace parts, see the
Manual
at support.dell.com/manuals.
Service
Beep Code Possible Problem
One Possible system board failure —
BIOS ROM checksum failure
Two No RAM detected
NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly.
Three Possible system board failure —
Chipset error
Four RAM read/write failure
Five Real Time Clock failure
Six Video card or chip failure
Seven Processor failure
Eight Display failure
39
Page 42
Solving Problems

Network Problems

Wireless Connections
If the wireless network connection is lost
The wireless router is offline or wireless has been disabled on the computer.
Check your wireless router to ensure it is • powered on and connected to your data source (cable modem or network hub).
Ensure that wireless is enabled on your • computer (see “Enable or Disable Wireless” on page 14).
Re‑establish your connection to the • wireless router (see “Setting Up a Wireless Connection” on page 16).
Interference may be blocking or interrupting • your wireless connection. Try moving the computer closer to your wireless router.
40
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
Check the cable to ensure it is plugged in • and not damaged. The link integrity light on the integrated • network connector lets you verify that your connection is working and provides information on the status:
Green — A good connection exists – between a 10‑Mbps network and the computer. Amber — A good connection exists – between a 100‑Mbps network and the computer. Off — The computer is not detecting – a physical connection to the network. For assistance, contact your network administrator or ISP.
NOTE: The link integrity light on the network connector is only for the wired cable connection. The link integrity light does not provide status for wireless connections.
Page 43
Solving Problems

Power Problems

If the power/battery indicator light is off — The
computer is either turned off, in hibernate mode, or is not receiving power.
Press the power button. The computer • resumes normal operation if it is off or in hibernate mode.
Reseat the AC adapter into both the power • connector on the computer and the electrical outlet.
If the AC adapter is plugged into a power • strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.
Temporarily bypass power protection • devices, power strips, and power extension cables to verify that the computer turns on properly.
Ensure that the electrical outlet is working • by testing it with another device, such as a lamp.
Check the AC adapter connections. If the AC • adapter has a light, ensure that the light on the AC adapter is on.
If the power/battery indicator light is solid white or breathing white and the computer is not responding — The computer is either turned
off, in standby mode, in hibernate mode, or the display may not be responding.
Press a key on the keyboard, move the • connected mouse or a finger on the touch pad, or press the power button to resume normal operation.
If the display is not responding, press the • power button until the computer turns off and then turn it back on.
If the problem persists, contact Dell (see • “Contacting Dell” on page 67).
41
Page 44
Solving Problems
If you encounter interference that hinders reception on your computer — An unwanted
signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are:
Power, keyboard, and mouse extension cables.•
Too many devices connected to a power strip.•
Multiple power strips connected to the same • electrical outlet.
42

Memory Problems

If you receive an insufficient memory message
Save and close any open files and exit any • open programs you are not using to see if that resolves the problem.
See the software documentation for • minimum memory requirements. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals).
Reseat the memory module(s) into the • connector(s) (see the support.dell.com/manuals).
If the problem persists, contact Dell (see • “Contacting Dell” on page 67).
If you experience other memory problems
Run the Dell Diagnostics (see “Dell • Diagnostics” on page 49).
If the problem persists, contact Dell (see • “Contacting Dell” on page 67).
Service Manual
at
Page 45
Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure
that the AC adapter is firmly connected to the computer and to the electrical outlet.
If a program stops responding
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Select the program that is no longer 3. responding
Click 4. End Task.
If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
NOTE: Software usually includes installation instructions in its documentation or on the CD.
If the computer stops responding or a solid blue screen appears
CAUTION: You might lose data if you are unable to perform an operating system shutdown.
If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer.
43
Page 46
Solving Problems
If a program is designed for an earlier Microsoft® Windows® operating system
Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.
To run the Program Compatibility Wizard:
Click 1. Start Control Panel
Programs Run programs made for previous versions of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.
If you have other software problems
Back up your files immediately.•
Use a virus‑scanning program to check the • hard drive or CDs.
Save and close any open files or programs • and shut down your computer through the Start menu.
44
Check the software documentation or • contact the software manufacturer for troubleshooting information:
Ensure that the program is compatible – with the operating system installed on your computer.
Ensure that your computer meets the – minimum hardware requirements needed to run the software. See the software documentation for information.
Ensure that the program is installed and – configured properly.
Verify that the device drivers do not – conflict with the program.
If necessary, uninstall and then reinstall – the program.
Page 47

Using Support Tools

INSPIRON

Dell Support Center

The Dell Support Center helps you find the service, support, and system‑specific information you need.
To launch the application, click the icon in the taskbar.
The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.
The home page also provides links to access:
Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)
Alerts (technical support alerts relevant to your computer)
Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How‑To Help with Solution Station™, and Online Scan with PC CheckUp)
About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)
For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
45
Page 48
Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be
available in all regions.
Some of the software pre‑installed on your new computer do not include a backup CD or DVD. This software is available at My Dell Downloads. From this website you can download available software for reinstallation or create your own backup media.
To register and use My Dell Downloads:
Go to 1. downloadstore.dell.com/media.
Follow the instructions on the screen to 2. register and download the software.
Reinstall or create backup media of the 3. software for future use.
46

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or at support.dell.com/manuals or see “Contacting Dell” on page 67 for assistance.
Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete
the boot routine three consecutive times for the same error. Contact Dell (see “Contacting Dell” on page 67) for assistance.
Page 49
Using Support Tools
CMOS checksum error — Possible system board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals). Contact Dell (see “Contacting Dell” on page 67) for assistance.
Hard-disk drive failure — Possible hard‑disk drive failure during POST. Contact Dell (see “Contacting Dell” on page 67) for assistance.
Hard-disk drive read failure — Possible hard‑disk drive failure during HDD boot test. Contact Dell (see “Contacting Dell” on page 67) for assistance.
CPU fan failure — CPU fan has failed. Replace the CPU fan (see the
support.dell.com/manuals).
Keyboard failure — Keyboard failure or
loose cable.
To replace the keyboard, see the Service Manual at support.dell.com/manuals.
Service Manual
at
No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.
If the hard drive is your boot device, ensure • that the cables are connected and that the drive is installed properly and partitioned as a boot device.
Enter system setup and ensure that the boot • sequence information is correct (see the Dell Technology Guide on your hard drive or at
support.dell.com/manuals).
No timer tick interrupt — A chip on the system
board might be malfunctioning or there might be a system board failure. Contact Dell (see “Contacting Dell” on page 67) for assistance.
USB over current error — Disconnect the USB device. Your USB device needs more power for it to function properly. Use an external power source to connect the USB device, or if your device has two USB cables, connect both of them.
47
Page 50
Using Support Tools
CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem — S.M.A.R.T error, possible hard drive
failure. Contact Dell (see “Contacting Dell” on page 67) for assistance.
48

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
Click 1. Start Help and Support.
Type 2. hardware troubleshooter in the search box and press <Enter> to start the search.
In the search results, select the option that 3. best describes the problem and follow the remaining troubleshooting steps.
Page 51
Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 43 and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTE: Dell Diagnostics works only on Dell computers.
NOTE: The not ship with your computer.
Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.
Start the Dell Diagnostics from your hard drive or from the
Drivers and Utilities
Drivers and Utilities
disc may
disc.
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 67).
Ensure that the computer is connected to an 1. electrical outlet that is known to be working properly.
Turn on (or restart) your computer.2.
When the DELL3. immediately. Select Diagnostics from the boot menu and press <Enter>. This may invoke the Pre‑Boot System Assessment (PSA) on your computer.
logo appears, press <F12>
49
Page 52
Using Support Tools
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the
and Utilities
disc.
If PSA is invoked:
The PSA will start running tests.a.
If the PSA completes successfully, the b. following message is displayed: “No
problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”
50
Drivers
If you are experiencing memory issues, c. press <y>, otherwise press <n>. The following message is displayed:
“Booting Dell Diagnostic Utility Partition. Press any key to continue.”
Press any key to go to the d. Choose An Option window.
If PSA is not invoked:
Press any key to start the Dell Diagnostics from the diagnostic utility partition on your hard drive and to go to the Choose An Option window.
Select the test you want to run.4.
If you encounter a problem during a test, 5. a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 67).
Page 53
Using Support Tools
NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.
When the tests complete, close the test 6. screen to return to the Choose An Option window.
To exit the Dell Diagnostics and to restart the 7. computer, click Exit.
Starting Dell Diagnostics From the Drivers and Utilities Disc
NOTE: The
not ship with your computer.
NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device for the procedures that involve discs.
Insert the1.
Shut down and restart the computer. 2. When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
Drivers and Utilities
Drivers and Utilities
disc may
disc.
51
Page 54
Using Support Tools
NOTE: The next steps change the boot sequence for one time only. On the next start‑up, the computer boots according to the devices specified in the system setup program.
When the boot device list appears, highlight 3. CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press <Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
Select the test you want to run.7.
52
If you encounter a problem during a test, 8. a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 67).
NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.
When the tests complete, close the test 9. screen to return to the Choose An Option window.
To exit the Dell Diagnostics and restart the 10. computer, click Exit.
Remove the11.
Drivers and Utilities
disc.
Page 55

Restoring Your Operating System

You can restore the operating system on your computer using any of the following options:
CAUTION: Using Dell Factory Image Restore or the all data files on your computer. If possible, backup your data files before using these options.
Option Use
System Restore as the first solution
Dell DataSafe Local Backup when System Restore does not resolve your problem
System recovery media when operating system failure prevents the use of System
Restore and DataSafe Local Backup
when installing the factory image on a newly installed hard drive
Dell Factory Image Restore to restore your computer to the operating state it was in
when you received your computer
Operating System
disc to reinstall only the operating system on your computer
Operating System
disc permanently deletes
INSPIRON
NOTE: The
Operating System
disc may not ship with your computer.
53
Page 56
Restoring Your Operating System

System Restore

The Windows operating systems provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible.
CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them.
Starting System Restore
Click 1. Start .
In the search box, type 2. System Restore and press <Enter>.
54
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
Click 3. Next and follow the instructions on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTE: Before you undo the last system
restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
Click 1. Start .
In the search box, type 2. System Restore and press <Enter>.
Click 3. Undo my last restoration and click Next and follow the instructions on the screen.
Page 57
Restoring Your Operating System

Dell DataSafe Local Backup

CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem.
CAUTION: Although Dell Datasafe Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the Dell DataSafe Local Backup.
NOTE: Dell DataSafe Local Backup may not
be available in all regions.
NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see “Dell Factory Image Restore” on page 58) to restore your operating system.
You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.
Dell DataSafe Local Backup allows you to:
Backup and restore your computer to an • earlier operating state
Create system recovery media•
Dell DataSafe Local Backup Basic
To restore the factory image while preserving the data files:
Turn off your computer.1.
Disconnect all the devices (USB drive, 2. printer, etc.) connected to the computer and remove any newly added internal hardware.
Turn on your computer.3.
NOTE: Do not disconnect the AC adapter.
When the DELL4. several times to access the Advanced Boot Options window.
logo appears, press <F8>
55
Page 58
Restoring Your Operating System
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
Select 5. Repair Your Computer.
Select 6. Dell Factory Image Recovery and DataSafe Options and follow the instructions on the screen.
NOTE: The restoration process may take an hour or more depending on the size of the data to be restored.
NOTE: For more information, see the knowledge base article 353560 at support.dell.com.
56
Upgrading to Dell DataSafe Local Backup Professional
NOTE: Dell DataSafe Local Backup
Professional may be installed on your computer, if you ordered it at the time of purchase.
Dell DataSafe Local Backup Professional provides additional features that allow you to:
Backup and restore your computer based on • file types
Backup files to a local storage device•
Schedule automated backups•
To upgrade to Dell DataSafe Local Backup Professional:
Double‑click the Dell DataSafe Local Backup 1. icon on the taskbar.
Click 2. UPGRADE NOW!
Follow the instructions on the screen to 3. complete the upgrade.
Page 59
Restoring Your Operating System

System Recovery Media

CAUTION: Although the system recovery media is designed to preserve the data files on your computer, it is recommended that you backup your data files before using the system recovery media.
You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.
Use the system recovery media in case of:
Operating system failure that prevents the • use of recovery options that are installed on your computer.
Hard drive failure that prevents data from • being recovered.
To restore the factory image of your computer using the system recovery media:
Insert the system recovery disc or USB key 1. and restart the computer.
When the DELL2. immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
Select the appropriate boot device from the 3. list and press <Enter>.
Follow the instructions on the screen to 4. complete the recovery process.
logo appears, press <F12>
57
Page 60
Restoring Your Operating System

Dell Factory Image Restore

CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on certain computers.
NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see “Dell DataSafe Local Backup” on page 55) to restore your operating system.
Use Dell Factory Image Restore only as the last method to restore your operating system. This option restores your hard drive to the operating state it was in when you purchased
58
the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e‑mail messages, digital photos, music files, and so on. If possible, back up all data before using Dell Factory Image Restore.
Starting Dell Factory Image Restore
Turn on the computer. 1.
When the DELL2. several times to access the Advanced Boot
Options window.
NOTE: If you wait too long and the
operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
Select 3. Repair Your Computer. The System Recovery Options window appears.
Select a keyboard layout and click 4. Next.
logo appears, press <F8>
Page 61
Restoring Your Operating System
To access the recovery options, log on as 5. a local user. To access the command prompt, type administrator in the User name field, then click OK.
Click 6. Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears.
NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.
Click 7. Next. The Confirm Data Deletion screen appears.
NOTE: If you do not want to proceed with Dell Factory Image Restore, click Cancel.
Select the check box to confirm that you 8. want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory‑installed applications have been restored to factory condition.
Click 9. Finish to restart the computer.
59
Page 62

Getting Help

If you experience a problem with your computer,
INSPIRON
you can complete the following steps to diagnose and troubleshoot the problem:
See “Solving Problems” on page 1. 39 for information and procedures that pertain to the problem your computer is experiencing.
See the 2.
Dell Technology Guide
drive or at support.dell.com/manuals for more troubleshooting information.
See “Dell Diagnostics” on page 3. 49 for procedures on how to run Dell Diagnostics.
Fill out the “Diagnostic Checklist” on 4. page 66.
Use Dell’s extensive suite of online services 5. available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See “Online Services” on page 62 for a more extensive list of Dell Support online.
on your hard
60
If the preceding steps have not resolved the 6. problem, see “Before You Call” on page 65.
NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures.
NOTE: Dell’s Express Service Code system may not be available in all countries.
When prompted by Dell’s automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double‑click the Express Service Code icon, and follow the directions.
NOTE: Some of the services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
Page 63
Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer‑based diagnostics to provide fast, accurate answers.
To contact Dell’s support service, see “Before You Call” on page 65 and then see the contact information for your region or go to
support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.
61
Page 64
Getting Help

Online Services

You can learn about Dell products and services on the following websites:
www.dell.com•
www.dell.com/ap• (Asian/Pacific countries
only)
www.dell.com/jp• (Japan only)
www.euro.dell.com• (Europe only)
www.dell.com/la• (Latin American and
Caribbean countries)
www.dell.ca• (Canada only)
You can access Dell Support through the following websites and e‑mail addresses:
Dell Support websites
support.dell.com•
support.jp.dell.com• (Japan only)
support.euro.dell.com• (Europe only)
supportapj.dell.com• (Asia Pacific only)
62
Dell Support e-mail addresses
mobile_support@us.dell.com•
support@us.dell.com•
la-techsupport@dell.com• (Latin America and
Caribbean countries only)
apsupport@dell.com• (Asian/Pacific countries only)
Dell Marketing and Sales e-mail addresses
apmarketing@dell.com• (Asian/Pacific
countries only)
sales_canada@dell.com• (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com•
Log in as user: anonymous, and use your e‑mail address as your password.
Page 65
Getting Help

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order‑status service. A recording prompts you for the information needed to locate and report on your order.
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call.
For the telephone number to call for your region, see “Contacting Dell” on page 67.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 67.
63
Page 66
Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for repair or credit, as follows:
NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and media cards. Dell is not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media that may be included with your return.
Call Dell to obtain a Return Material 1. Authorization Number, and write it clearly and prominently on the outside of the box. For the telephone number to call your region, see “Contacting Dell” on page 67.
64
Include a copy of the invoice and a letter 2. describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 3. “Diagnostic Checklist” on page 66), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 49).
Include any accessories that belong with the 4. item(s) being returned (power cables, software, guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 5. original (or equivalent) packing materials.
NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.
Page 67
Getting Help
1

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s
automated‑support telephone system direct your call more efficiently. You may also be asked for your Service Tag.
Locating Your Service Tag
The Service Tag for your computer can be found on a label at the bottom of your computer.
1
Service Tag
65
Page 68
Getting Help
Remember to fill out the following Diagnostic Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.
66
Diagnostic Checklist
Name:•
Date:•
Address:•
Phone number:•
Service Tag (bar code on the back or bottom • of the computer):
Express Service Code:•
Return Material Authorization Number (if • provided by Dell support technician):
Operating system and version:•
Devices:•
Expansion cards:•
Are you connected to a network? Yes /No•
Network, version, and network adapter:•
Programs and versions:•
Page 69
Getting Help
See your operating system documentation to determine the contents of the computer’s start‑up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic • code:
Description of problem and troubleshooting • procedures you performed:

Contacting Dell

For customers in the United States, call 800‑WWW‑DELL (800‑999‑3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone‑based support and service options. Availability varies by country and product, and some services may not be available in your area.
To contact Dell for sales, technical support, or customer service issues:
Visit 1. www.dell.com/contactdell.
Select your country or region.2.
Select the appropriate service or support link 3. based on your requirement.
Choose the method of contacting Dell that is 4. convenient for you.
67
Page 70

Finding More Information and Resources

If you need to: See:
INSPIRON
reinstall your operating system “System Recovery Media” on page 57
run a diagnostic program for your computer “Dell Diagnostics” on page 49
reinstall system software “My Dell Downloads” on page 46
find more information about the Microsoft® Windows® operating system and features
upgrade your computer with new or additional components like a new hard drive
reinstall or replace a worn or defective part
68
support.dell.com
the Service Manual at
support.dell.com/manuals
NOTE: In some countries, opening and
replacing parts of your computer may void your warranty. Check your warranty and return policies before working inside your computer.
Page 71
If you need to: See:
find safety best practices information for your computer
review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement
find your Service tag/Express Service Code — You must use the service tag to identify your computer on support.dell.com or to contact technical support
find drivers and downloads; readme files
access technical support and product help
check on your order status for new purchases
find solutions and answers to common questions
locate information for last‑minute updates about technical changes to your computer or advanced technical‑reference material for technicians or experienced users
the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance
the bottom of your computer
the Dell Support Center. To launch the Dell Support Center, click the icon in the taskbar.
support.dell.com
Finding More Information and Resources
69
Page 72

Specifications

This section provides information that you may need when setting up, updating drivers for, and
INSPIRON
upgrading your computer.
NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start Help and Support and select the option to view information about your computer.
Computer Model
Dell™ Inspiron™ 1120
System Chipset
Inspiron 1120 RS880M + SB820M
Processor Type
Inspiron 1120 AMD™ Athlon™ II Neo
70
Memory
Memory module connector
Memory module capacities
Memory type 1333 MHz (operates at
two user‑accessible SODIMM connectors
1 GB, 2 GB, and 4 GB
800 MHz) DDR3
Page 73
Specications
Memory
Minimum memory 2 GB
Maximum memory 8 GB
NOTE: For instructions on upgrading the memory, see the support.dell.com/manuals.
Service Manual
at
Connectors
Audio one microphone‑in
connector, one stereo headphones/speakers connector, one digital microphone
Mini‑Card one half‑size Mini‑Card
slot one full‑size Mini‑Card slot
Network adapter one RJ45 connector
Connectors
USB three four‑pin USB
2.0‑compliant connectors
HDMI one 19‑pin connector
VGA one 15‑pin connector
Antenna‑in one MCX connector
(on supported models)
SIM card one SIM/USIM slot
(optional)
Media Card Reader one 7‑in‑1 slot
71
Page 74
Specications
Media Card Reader
Cards supported Secure Digital (SD)
Memory card
Secure Digital High Capacity (SDHC)
Memory Stick
Memory Stick PRO
MultiMedia Card (MMC)
MMC+
xD‑Picture Card
Communications
Network adapter 10/100 Ethernet LAN on
system board
Wireless WLAN Wi‑Fi a/b/g/n;
WWAN/GPS (optional); Bluetooth® 3.0 (optional)
72
Audio
Audio controller ALC259‑GR
Speaker 2 x 1.5 watt speakers
Volume controls software program
menus and media controls
Video
Video controller
Inspiron 1120 ATI integrated RS880M
Video memory
Inspiron 1120 up to 3067 MB + 128 MB
(side port memory) of shared memory
Page 75
Specications
Camera
Type 1.3 megapixel
Video resolution 1280 x 1024 (maximum)
Display
Type 11.6” HD WLED TrueLife
Dimensions
Height 144 mm (5.7 inches)
Width 256.12 mm (10.1 inches)
Diagonal 293.83 mm (11.6 inches)
Maximum resolution
Refresh rate 60 Hz
Operating angle 0° (closed) to 130°
Horizontal viewing angle
1366 x 768 at 262 K colors
±40° min
Display
Vertical viewing angle
Pixel pitch 0.1875 x 0.1875 mm
Controls brightness can be
+15°/–30° min
controlled through keyboard shortcuts (see the
Dell Technology
Guide
for more
information)
Keyboard
Number of keys 86 (U.S. and Canada);
87 (Europe and Brazil); 90 (Japan)
73
Page 76
Specications
Touch Pad
X/Y position resolution (graphics table mode)
Size
Width 74 mm (2.91 inches)
Height 34 mm (1.34 inches)
240 cpi
sensor‑active area
rectangle
Battery
6‑cell “smart” lithium ion
Height 21.71 mm (0.85 inches)
Width 207 mm (8.15 inches)
Depth 51.83 mm (2.04 inches)
Weight 0.32 kg (0.71 lb)
74
Battery
9‑cell “smart” lithium ion (optional)
Height 22.03 mm (0.87 inches)
Width 210 mm (8.27 inches)
Depth 74.83 mm (2.95 inches)
Weight 0.51 kg (1.13 lb)
Voltage 11.1 VDC
Charge time (approximate):
Operating time battery operating time
Coin‑cell battery CR‑2032
4 hours (when the computer is turned off)
varies depending on operating conditions.
Page 77
Specications
AC Adapter
NOTE: Use only AC adapters specified
for use with your computer. See the safety information that shipped with your computer.
Input voltage 100–240 VAC
Input current 1.5 A
Input frequency 50–60 Hz
Output power 65 W
Output current 3.34 A
Rated output voltage 19.5 VDC
Temperature range:
Operating 0° to 40°C
(32° to 104°F)
Storage –40° to 70°C
(–40° to 158°F)
Physical
Height (Front to back)
Width 292 mm (11.49 inches)
Depth 205 mm (8.07 inches)
Weight (with 6‑cell battery)
24.2 mm to 35 mm (0.95 inches to 1.38 inches)
configurable to less than 1.55 kg (3.42 lb)
75
Page 78
Specications
Computer Environment
Temperature range:
Operating 0° to 35°C
(32° to 95°F)
Storage –40° to 65°C
(–40° to 149°F)
Relative humidity (maximum):
Operating 10% to 90%
(non‑condensing)
Storage 5% to 95%
(non‑condensing)
Maximum vibration (using a random vibration spectrum that simulates user environment):
Operating 0.66 GRMS
Non‑Operating 1.30 GRMS
76
Computer Environment
Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2‑ms half‑sine pulse; for non‑operating — measured with hard drive in head‑parked position and a 2‑ms half‑sine pulse):
Operating 110 G
Non‑Operating 160 G
Altitude (maximum):
Operating –15.2 to 3048 m
(–50 to 10,000 ft)
Storage –15.2 to 10,668 m
(–50 to 35,000 ft)
Airborne contaminant level
G2 or lower as defined by ISA‑S71.04‑1985
Page 79

Appendix

Macrovision Product Notice

This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
77
INSPIRON
Page 80
Appendix

Information for NOM, or Official Mexican Standard (Only for Mexico)

The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM):
Importer:
Dell México S.A. de C.V.
Paseo de la Reforma 2620 – Flat 11°
Col. Lomas Altas
11950 México, D.F.
Regulatory model number Voltage Frequency
P07T 100‑240 VAC 50‑60 Hz 1.50 A 19.50 VDC 3.34 A
For details, read the safety information that shipped with your computer.
For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
78
Electricity consumption Output voltage
Output intensity
Page 81

Index

INSPIRON
A
airflow, allowing 5
B
backup and recovery 55
C
calling Dell 65
CDs, playing and creating 36
computer capabilities 36
computer, setting up 5
Contacting Dell online 67
customer service 61
D
damage, avoiding 5
DataSafe Local Backup 55
DellConnect 61
Dell Factory Image Restore 58
Dell Support Center 45
Diagnostic Checklist 66
drivers and downloads 69
DVDs, playing and creating 36
E
e‑mail addresses
for technical support 62
F
finding more information 68
FTP login, anonymous 62
H
hard drive activity light 25
79
Page 82
Index
hardware problems
diagnosing 48
Hardware Troubleshooter 48
help
getting assistance and support 60
I
Internet connection 16
ISP
Internet Service Provider 16
M
memory problems
solving 42
N
network connection
fixing 40
80
P
Power/battery indicator light 25
power problems, solving 41
power strips, using 6
problems, solving 39
products
information and purchasing 63
R
resources, finding more 68
S
setup, before you begin 5
shipping products
for return or repair 64
software features 36
software problems 43
solving problems 39
Page 83
specifications 70
support e‑mail addresses 62
support sites
worldwide 62
System Messages 46
System Restore 53
V
ventilation, ensuring 5
W
warranty returns 64
Windows
Program Compatibility Wizard 44
setup 9
Windows, reinstalling 53
wired network
network cable, connecting 7
wireless network connection 40
Index
81
Page 84
Page 85
Page 86
07R3VHA00
Printed in the U.S.A.
www.dell.com | support.dell.com
Loading...