Latitude 5510
Setup and specifications guide
Regulatory Model: P80F
Regulatory Type: P80F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
May 2020
Rev. A00
Contents
1 Set up your computer................................................................................................................... 5
2 Create a USB recovery drive for Windows.......................................................................................7
3 Chassis overview..........................................................................................................................8
Display view............................................................................................................................................................................ 8
Left view.................................................................................................................................................................................9
Right view...............................................................................................................................................................................9
Palmrest view....................................................................................................................................................................... 10
Bottom view.......................................................................................................................................................................... 11
Keyboard shortcuts.............................................................................................................................................................. 11
4 Technical specifications.............................................................................................................. 13
Processors.............................................................................................................................................................................13
Chipset...................................................................................................................................................................................13
Operating system................................................................................................................................................................. 13
Memory................................................................................................................................................................................. 14
Storage.................................................................................................................................................................................. 14
Ports and connectors.......................................................................................................................................................... 14
Audio...................................................................................................................................................................................... 15
Video...................................................................................................................................................................................... 15
Camera.................................................................................................................................................................................. 16
Communications...................................................................................................................................................................16
Media-card reader................................................................................................................................................................17
Keyboard................................................................................................................................................................................17
Touchpad...............................................................................................................................................................................17
Power adapter...................................................................................................................................................................... 18
Battery...................................................................................................................................................................................18
Dimensions and weight........................................................................................................................................................19
Display...................................................................................................................................................................................20
Fingerprint reader.................................................................................................................................................................21
Security..................................................................................................................................................................................21
Security Software................................................................................................................................................................ 21
Computer environment.......................................................................................................................................................22
5 Software................................................................................................................................... 23
Downloading Windows drivers...........................................................................................................................................23
6 System setup.............................................................................................................................24
Boot menu............................................................................................................................................................................ 24
Navigation keys....................................................................................................................................................................24
Boot Sequence.................................................................................................................................................................... 25
System setup options......................................................................................................................................................... 25
General options..............................................................................................................................................................25
Contents 3
System information....................................................................................................................................................... 26
Video................................................................................................................................................................................27
Security...........................................................................................................................................................................28
Secure boot....................................................................................................................................................................29
Intel Software Guard Extensions.................................................................................................................................29
Performance...................................................................................................................................................................30
Power management...................................................................................................................................................... 30
POST behavior................................................................................................................................................................31
Manageability................................................................................................................................................................. 32
Virtualization support.................................................................................................................................................... 32
Wireless...........................................................................................................................................................................33
Maintenance screen...................................................................................................................................................... 33
System logs.................................................................................................................................................................... 33
Updating the BIOS in Windows ........................................................................................................................................ 33
Updating BIOS on systems with BitLocker enabled..................................................................................................34
Updating your system BIOS using a USB flash drive................................................................................................34
System and setup password..............................................................................................................................................35
Assigning a system setup password........................................................................................................................... 35
Deleting or changing an existing system setup password........................................................................................36
7 Getting help............................................................................................................................... 37
Contacting Dell.....................................................................................................................................................................37
4
Contents
Steps
1. Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power saving mode.
1
Set up your computer
2. Finish Windows system setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
• Connect to a network for Windows updates.
NOTE:
If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
• On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell apps Details
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
Set up your computer 5
Dell apps Details
4. Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical fixes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not preinstalled on your computer.
6 Set up your computer
Create a USB recovery drive for Windows
Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum
capacity of 16 GB is required to create the recovery drive.
Prerequisites
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site
for latest instructions.
Steps
1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4. Click Yes to continue.
The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.
For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's
Service Manual at www.dell.com/support/manuals.
2
Create a USB recovery drive for Windows 7
Topics:
• Display view
• Left view
• Right view
• Palmrest view
• Bottom view
• Keyboard shortcuts
Display view
3
Chassis overview
1. Array microphone
2. Camera shutter
3. Infrared (IR) emitter (optional)
4. Camera
5. Camera status light
6. Array microphone
7. Display
8. LED activity light
8 Chassis overview
Left view
1. DC-in port 2. USB 3.2 Gen2 (USB Type-C) port with DisplayPort/Power
Delivery/Thunderbolt (optional)
3. USB 3.2 Gen1 Type-A port 4. Air vent
5. Smart card reader (optional)
Right view
1. Micro SD card slot
2. Micro SIM card slot
3. Universal audio jack
4. USB 3.2 Gen1 Type-A port
5. USB 3.2 Type-A port with PowerShare
6. HDMI 1.4b port
7. Network port
8. Wedge-shaped security slot
Chassis overview
9
Palmrest view
1.
Power button with optional fingerprint reader
2. Keyboard
3. NFC/Contactless smartcard reader (optional)
4. Touchpad
5. TrackPoint
10
Chassis overview
Bottom view
1.
Air vent
2. Service tag location
3. Speakers
Keyboard shortcuts
NOTE:
Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for
shortcuts remain the same across all language configurations.
Table 2. List of keyboard shortcuts
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + Esc Escape
Fn + F1
Fn + F2
Fn + F3
Fn + F4
Fn + F5
Mute audio
Decrease volume
Increase volume
Mute microphone
Turn on/off keyboard
backlight
Toggle Fn-key lock
F1 behavior
F2 behavior
F3 behavior
F4 behavior
F5 behavior
Chassis overview 11
Keys Primary behavior Secondary behavior (Fn + Key)
Fn + F6
Decrease brightness
F6 behavior
Fn + F7
Fn + F8
Fn + F10
Fn + F11
Fn + 12
Fn + Ctrl
Increase brightness
Switch to external
display
Print screen
Home
End
Open application menu
F7 behavior
F8 behavior
F10 behavior
F11 behavior
F12 behavior
--
12 Chassis overview
Processors
Table 3. Processors
Description Values
Processors
10th Generation
Intel Core i3-10110U
10th Generation
Intel Core i5-10210U
4
Technical specifications
10th Generation
Intel Core i5-10310U
10th Generation
Intel Core i7-10610U
10th Generation Intel
Core i7-10810U
Wattage
Core count
Thread count
Speed
Cache
Integrated graphics
15 W 15 W 15 W 15 W 15 W
2 4 4 4 6
4 8 8 8 12
2.10 GHz to 4.10
GHz (Non vPro)
4 MB 6 MB 6 MB 8 MB 12 MB
Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics
1.6 GHz to 4.20 GHz
(Non vPro)
1.7 GHz to 4.40 GHz
(vPro)
Chipset
Table 4. Chipset
Description Values
Chipset
Processor
DRAM bus width
Flash EPROM
Intel
Comet lake
Two channels, 64 bits-bit
• 32 MB for vPro configuration
• 24 MB for Non-vPro configuration
1.8 GHz to 4.90
GHz (vPro)
1.1 GHz to 4.90 GHz
(vPro)
PCIe bus
Operating system
• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)
• Ubuntu 18.04 LTS (64-bit)
• NeoKylin 7.0 SP4 (PRTS)
Up to Gen 3
Technical specifications 13
Memory
Table 5. Memory specifications
Description Values
Slots
Two SoDIMM
Type
Speed
Maximum memory
Minimum memory
Configurations supported
DDR4
3200 Mhz operates at 2667 MHz for Intel 10th Generation
32 GB
4 GB
• 4 GB DDR4 at 2667 MHz (1 x 4 GB)
• 8 GB DDR4 at 2667 MHz (2 x 4 GB)
• 8 GB DDR4 at 2667 MHz (1 x 8 GB)
• 16 GB DDR4 at 2667 MHz (2 x 8 GB)
• 16 GB DDR4 at 2667 MHz (1 x 16 GB)
• 32 GB DDR4 at 2667 MHz (2 x 16 GB)
Storage
Your computer supports one of the following configurations:
• One M.2 2230/2280 slot for solid-state drive
The primary drive of your computer varies with the storage configuration. For computers:
• with a M.2 drive, the M.2 drive is the primary drive
Table 6. Storage specifications
Form factor Interface type Capacity
One 2.5 in. hard drive SATA, 5400/7200 RPM Upto 1 TB
One M.2 2230 solid-state drive PCIe Gen 3 x4 NVMe, up to 32 Gbps Upto 512 GB
One M.2 2280 solid-state drive PCIe Gen 3 x4 NVMe, up to 32 Gbps Upto 1 TB
Ports and connectors
Table 7. External ports and connectors
Description Values
External:
Network
USB
Audio
Video
One Flip-down RJ-45 port
• Two USB 3.2 Gen1 Type-A port
• One USB 3.2 Type-A with PowerShare port
• One USB 3.2 Gen2 Type-C port with DisplayPort Alt Mode/
Thunderbolt 3
One headset (headphone and microphone combo) port
• One HDMI 1.4b port
• One DisplayPort 1.2 port over USB Type-C
14 Technical specifications
Description Values
Power adapter port
• 7.4 mm barrel-type
• One PowerDelivery 3.0 port over USB Type-C
Security
Card slot
SIM card
Table 8. Internal ports and connectors
Description Values
Internal:
One M.2 Key-M (2280 or 2230) for solid-state drive
One M.2 3042 Key-B for WWAN
One M.2 2230 Key-E for WLAN
One security-cable slot (wedge-shaped)
microSD card slot
uSIM card slot
• One M.2 2230 slot for solid-state drive 128 GB/256 GB/512
• One M.2 2280 slot for solid-state drive 256 GB/512 GB/1 TB
• One M.2 2280 slot for Self-Encrypting solid-state drive 256
Audio
Table 9. Audio specifications
GB
GB/512 GB
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
SLN301626.
Description Values
Controller
Stereo conversion
Internal interface
External interface
Speakers
Speaker Output Average
Speaker Output Peak
Realtek ALC3204 with Waves MaxxAudio Pro
24-bit DAC (Digital-to-Analog) and ADC (Analog-to-Digital)
Intel HDA (high-definition audio)
Universal Audio Jack
2
2 W
2.5 W
Video
Table 10. Discrete graphics specifications
Discrete graphics
Controller External display support Memory size Memory type
AMD Radeon RX 640 NA 2 GB GDDR5
Technical specifications 15
Table 11. Integrated graphics specifications
Integrated graphics
Controller External display support Memory size Processor
Intel UHD Graphics • One HDMI 1.4b port
• One USB 3.1 Gen2 Type-C port with
DisplayPort Alt Mode/Thunderbolt 3
Shared system memory 10th Generation Intel
Camera
Table 12. Camera specifications
Description Values
Number of cameras
Type
Location
Sensor type
Resolution:
Still image
Video
Diagonal viewing angle
One
RGB, HD fixed focus
Front Camera
CMOS sensor technology
Two megapixel
HD resolution (1280 x 720) at 30 fps
78.6 degrees
Core i3/i5/i7
Communications
Ethernet
Table 13. Ethernet specifications
Description Values
Model number
Transfer rate
Wireless module
Table 14. Wireless module specifications
Description Values
Model number
Transfer rate
Frequency bands supported
Qualcomm QCA61X4A Intel Wi-Fi AX201 Intel XMM 7360 Global LTE-
Up to 867 Mbps Up to 2.4 Gbps Up to 450 Mbps
2.4 GHz/5 GHz 2.4 GHz/5 GHz 5 GHz
Gigabit RJ-45
10/100/1000 Mbps
Advanced
Wireless standards
16 Technical specifications
• WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
• Wi-Fi 5 (WiFi 802.11ac)
• WiFi 802.11a/b/g
• Wi-Fi 4 (WiFi 802.11n)
802.11ac
Description Values
• Wi-Fi 5 (WiFi 802.11ac)
• Wi-Fi 6 (WiFi 802.11 ax)
Encryption
Bluetooth
• 64-bit and 128-bit WEP
• 128-bit AES-CCMP
• TKIP
5 5.1 No
• 64-bit and 128-bit WEP
• 128-bit AES-CCMP
• TKIP
Media-card reader
Table 15. Media-card reader specifications
Description Values
Type
Cards supported
Micro SD-card slot
• Micro Secure Digital (mSD)
• Micro Secure Digital High Capacity (mSDHC)
• Micro Secure Digital Extended Capacity (mSDXC)
Keyboard
Table 16. Keyboard specifications
Description Values
Type
• Single pointing non-backlit
• Dual pointing backlit
• 64-bit and 128-bit WEP
• 128-bit AES-CCMP
• TKIP
Layout
Number of keys
Size
Shortcut keys
QWERTY
• United States and Canada: 81 keys
• United Kingdom: 82 keys
• Japan: 85 keys
X=19.05 mm key pitch
Y=19.05 mm key pitch
Some keys on your keyboard have two symbols on them. These
keys can be used to type alternate characters or to perform
secondary functions. To type the alternate character, press Shift
and the desired key. To perform secondary functions, press Fn and
the desired key.
Touchpad
Table 17. Touchpad specifications
Description Values
Resolution:
Horizontal
Vertical
1221
661
Technical specifications 17
Description Values
Dimensions:
Horizontal
101.70 mm (4.00 in.)
Vertical
55.20 mm (2.17 in.)
Power adapter
Table 18. Power adapter specifications
Description Values
Type
Diameter (connector)
Input voltage
Input frequency
Input current (maximum)
Output current (continuous)
Rated output voltage
Temperature range:
Operating
65 W 90 W 65 W Type-C 90 W Type-C
22 x 66 x 106 mm 22 x 66 x 130 mm 48.26 x 129.54 x 215.9mm43.18 x 177.8 x 215.9 mm
100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC 100 VAC x 240 VAC
50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz 50 Hz x 60 Hz
1.50 A 1.60 A 1.70 A 1.70 A
3.34 A 4.62 A 4.62 A 4.62 A
19.50 VDC 19.50 VDC 19.50 VDC 19.50 VDC
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
0°C to 40°C (32°F to
104°F)
Storage
-40°C to 70°C (-40°F to
158°F)
-40°C to 70°C (-40°F
to 158°F)
Battery
Table 19. Battery specifications
Description Values
Type
Voltage
Weight (maximum)
Dimensions:
Height
Width
Depth
Temperature range:
Operating
42 Whr 51 Whr 68 Whr 68 Whr LCL
11.40 VDC 11.40 VDC 7.60 VDC 7.60 VDC
0.20 kg (0.44 lb) 0.25 kg (0.55 lb) 0.34 kg (0.75 lb) 0.34 kg (0.75 lb)
95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78 in.) 95.90 mm (3.78
181 mm (7.13 in.) 181 mm (7.13 in.) 181 mm (7.13 in.) 181 mm (7.13 in.)
7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28 in.) 7.05 mm (0.28
0°C to 50°C (32°F to
122°F)
0°C to 50°C (32°F to
122°F)
-40°C to 70°C (-40°F
to 158°F)
0°C to 50°C (32°F to
122°F)
-40°C to 70°C (-40°F
to 158°F)
in.)
in.)
0°C to 50°C
(32°F to 122°F)
18 Technical specifications
Description Values
Storage
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C (-4°F to
140°F)
-20°C to 60°C
(-4°F to 140°F)
Operating time Varies depending on
operating conditions and
can significantly reduce
under certain powerintensive conditions.
Charging time
(approximate)
4 hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager, see
My Dell
www.dell.com/
on
Me and
Varies depending on
operating conditions and
can significantly reduce
under certain powerintensive conditions.
4 hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager, see
My Dell
www.dell.com/
Me and
on
Varies depending on
operating conditions and
can significantly reduce
under certain powerintensive conditions.
4 hours (when the
computer is off)
NOTE: Control the
charging time,
duration, start and
end time, and so on
using the Dell Power
Manager application.
For more information
on the Dell Power
Manager, see
My Dell
www.dell.com/
Me and
on
Varies depending
on operating
conditions and
can significantly
reduce under
certain powerintensive
conditions.
4 hours (when
the computer is
off)
NOTE:
Control the
charging
time,
duration,
start and
end time,
and so on
using the
Dell Power
Manager
application.
For more
information
on the Dell
Power
Manager,
see
Me and
My Dell
www.dell.co
m/
on
Life span (approximate) 300 discharge/charge
cycles
Coin-cell battery
Operating time Varies depending on
CR2032 CR2032 CR2032 CR2032
operating conditions and
can significantly reduce
under certain powerintensive conditions.
300 discharge/charge
cycles
Varies depending on
operating conditions and
can significantly reduce
under certain powerintensive conditions.
Dimensions and weight
The following table lists the height, width, depth, and weight of your Latitude 5510.
Table 20. Dimensions and weight
Description Values
Height:
300 discharge/charge
cycles
Varies depending on
operating conditions and
can significantly reduce
under certain powerintensive conditions.
Technical specifications 19
1000 discharge/
charge cycles
Varies depending
on operating
conditions and
can significantly
reduce under
certain powerintensive
conditions.
Description Values
Front height
20.98 mm (0.83 in.)
Rear height
Width
Depth
Weight (maximum)
22.42 mm (0.88 in.)
359.10 mm (14.14 in.)
236.25 mm (9.30 in.)
1.82 kg (4.01 lb)
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
Display
Table 21. Display specifications
Description Values
Type
Panel technology
Luminance (typical)
Dimensions (Active
Area):
Height
High Definition (HD) Full High Definition (FHD) Full High Definition (FHD) Full High Definition
WLED WLED WLED WLED
220 nits 220 nits 220 nits 300 nits
193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) 193.60 mm (7.62 in.)
(FHD)
Width
Diagonal
Native Resolution
Megapixels
Pixels per Inch (PPI)
Contrast Ratio (min)
Response Time (max)
Refresh Rate
Horizontal View Angle
Vertical View Angle
Pixel Pitch
Power Consumption
(maximum)
Anti-glare vs glossy
finish
Touch options
344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) 344.20 mm (13.55 in.)
394.91 mm (15.55 in.) 394.91 mm (15.55 in.) 394.91 mm (15.55 in.) 394.91 mm (15.55 in.)
1366 x 768 1920 x 1080 1920 x 1080 1920 x 1080
1.05 2 2 2
100 141 141 141
500:1 700:1 700:1 700:1
25 ms 25 ms 35 ms 35 ms
60 Hz 60 Hz 60 Hz 60 Hz
40 degrees (Left/Right) 80 degrees (Left/Right) 80 degrees (Left/Right) 80 degrees (Left/
Right)
10 degrees (Up)/ 30
degrees (Down)
0.252 x 0.252 mm 0.179 x 0.179 mm 0.179 x 0.179 mm 0.179 x 0.179 mm
4.2 W 4.2 W 4.2 W 4.6 W
Anti-glare Anti-glare Anti-glare Anti-glare
No No Yes No
80 degrees (Up/Down) 80 degrees (Up/Down) 80 degrees (Up/
Down)
20 Technical specifications
Fingerprint reader
Table 22. Fingerprint reader in power button
Description Values
Sensor technology
Trans-capacitive sensing
Sensor resolution
Sensor area
Sensor pixel size
Table 23. Fingerprint reader on palmrest
Description Values
Sensor technology Capacitive
Sensor resolution 508 dpi
Sensor area 12.8 mm x 18 mm
Sensor pixel size 256 x 360
363 dpi
5.25 mm x 6.9 mm
76 x 100
Security
Table 24. Security specifications
Features Specifications
Trusted Platform Module (TPM) 2.0 Integrated on system board
Fingerprint reader Optional
Wedge-shaped lock slot Standard
Security Software
Table 25. Security Software specifications
Specifications
Dell Client Command Suite
Optional Dell Data Security and Management Software
Dell Client Command Suite
Dell BIOS Verification
Optional Dell Endpoint Security and Management Software
VMware Carbon Black Endpoint Standard
VMware Carbon Black Endpoint Standard + Secureworks Threat Detection and Response
Dell Encryption Enterprise
Dell Encryption Personal
Carbonite
VMware Workspace ONE
Absolute® Endpoint Visibility and Control
Netskope
Technical specifications 21
Specifications
Dell Supply Chain Defense
Computer environment
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 26. Computer environment
Description Operating Storage
Temperature range
0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)
Relative humidity (maximum)
Vibration (maximum)
Shock (maximum)
Altitude (maximum)
* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
*
10% to 80% (non-condensing) 0% to 95% (non-condensing)
0.26 GRMS 1.37 GRMS
105 G† 40 G†
-15.2 m to 3048 m (4.64 ft to 5518.4 ft) -15.2 m to 10668 m (4.64 ft to 19234.4 ft)
22
Technical specifications
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
• Downloading Windows drivers
Downloading Windows drivers
Steps
1. Turn on the notebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your notebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your notebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.
5
Software
Software 23
6
System setup
CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain
changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen
information for future reference.
Use the BIOS Setup program for the following purposes:
• Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
• Change the system configuration information.
• Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices.
Topics:
• Boot menu
• Navigation keys
• Boot Sequence
• System setup options
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• UEFI Boot:
• Windows Boot Manager
• Other Options:
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
Navigation keys
For most of the System Setup options, changes that you make are recorded but do not take effect until you
NOTE:
restart the system.
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
Tab Moves to the next focus area.
24 System setup
Keys Navigation
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
Boot Sequence
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example:
optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can:
• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key.
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
• Removable Drive (if available)
• STXXXX Drive
NOTE: XXXX denotes the SATA drive number.
• Optical Drive (if available)
• SATA Hard Drive (if available)
• Diagnostics
NOTE: Choosing Diagnostics, displays the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.
System setup options
NOTE: Depending on the laptop and its installed devices, the items listed in this section may or may not appear.
General options
Table 27. General
Option Description
System Information Displays the following information:
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag,
Manufacture Date, Ownership Date, and the Express Service Code.
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed,
Memory Channel Mode, Memory Technology, DIMM A size, and DIMM B size
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock
Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor
L3 Cache, HT Capable, and 64-Bit Technology.
• Device Information: Displays Primary HDD, M.2 PCIe SSD-0, LOM MAC Address, Video
Controller, Video BIOS Version, Video Memory, Panel type, Native Resolution, Audio
Controller, Wi-Fi Device, and Bluetooth Device.
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from
the devices specified in this list.
UEFI Boot Path Security This option controls whether or not the system will prompt the user to enter the Admin password
when booting a UEFI boot path from the F12 Boot Menu.
• Always, Except Internal HDD—Default
• Always, Except Internal HDD&PXE
• Always
• Never
System setup 25
Option Description
Date/Time Allows you to set the date and time settings. Changes to the system date and time take effect
immediately.
.
System information
Table 28. System Configuration
Option Description
Integrated NIC Allows you to configure the on-board LAN controller.
• Disabled = The internal LAN is off and not visible to the operating system.
• Enabled = The internal LAN is enabled.
• Enabled w/PXE = The internal LAN is enabled (with PXE boot) (selected by default)
SATA Operation Allows you to configure the operating mode of the integrated hard drive controller.
• Disabled = The SATA controllers are hidden
• AHCI = SATA is configured for AHCI mode
• RAID ON = SATA is configured to support RAID mode (selected by default)
Drives Allows you to enable or disable the various drives on-board:
• SATA-2 (enabled by default)
• M.2 PCIe SSD-0 (enabled by default)
Smart Reporting This field controls whether hard drive errors for integrated drives are reported during system
startup. The Enable Smart Reporting option is disabled by default.
USB Configuration Allows you to enable or disable the integrated USB controller for:
• Enable USB Boot Support
• Enable External USB Port
All the options are enabled by default.
Thunderbolt Adapter
Configuration
USB PowerShare
Audio Allows you to enable or disable the integrated audio controller. The option Enable Audio is selected
This section allows Thunderbolt Adapter Configuration.
• Thunderbolt-is enabled by default
• Enable Thunderbolt Boot Support-is disabled
• No security-is disabled
• User configuration-enabled by default
• Secure connect-is disabled
• Display port and USB Only-is disabled
This option configures the USB PowerShare feature behavior.
• Enable USB PowerShare - disabled by default
This feature is intended to allow users to power or charge external devices, such as phones and
portable music players, using the stored system battery power through the USN PowerShare port
on the notebook, while the notebook is in a sleep state.
by default.
• Enable Microphone
• Enable Internal Speaker
Both the options are selected by default.
Keyboard Illumination
26 System setup
This field lets you choose the operating mode of the keyboard illumination feature. The keyboard
brightness level can be set from 0% to 100%. The options are:
Option Description
• Disabled
• Dim
• Bright-enabled by default
Keyboard Backlight Timeout on
AC
Keyboard Backlight Timeout on
Battery
The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is
not affected. Keyboard Illumination will continue to support the various illumination levels. This field
has an effect when the backlight is enabled. The options are:
• 5 sec
• 10 sec-enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination
feature is not affected. Keyboard Illumination will continue to support the various illumination levels.
This field has an effect when the backlight is enabled. The options are:
• 5 sec
• 10 sec-enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Unobtrusive Mode
Miscellaneous Devices
MAC Address Pass-Through
• Enable Unobtrusive Mode (disabled by default)
When enabled pressing Fn+Shift+B will turn off all light and sound emissions in the system.
Press Fn+Shift+B to resume normal operation.
Allows you to enable or disable the following devices:
• Enable Camera (enabled by default)
• Enable Hard Drive Free Fall Protection(enabled by default)
• Enable Secure Digital (SD) Card (enabled by default)
• Secure Digital (SD) Card Boot
• Secure Digital (SD) Card Read-Only Mode
• System Unique MAC Address (disabled by default)
• Integrated NIC 1 MAC Address
• Disabled
The feature replaces the external NIC MAC address (in a supported dock or dongle) with the
selected MAC address from the system. The default option is to use the Passthrough MAC address.
Video
Option
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
Description
brightness is independent for battery and AC adapter. It can be set using the slider.
NOTE: The video setting is visible only when a video card is installed into the system.
System setup 27
Security
Table 29. Security
Option Description
Admin Password Allows you to set, change, and delete the admin password.
System Password Allows you to set, change, and delete the system password.
Internal HDD-2 Password This option lets you set, change, or delete the password on the system's internal hard disk drive
(HDD).
Strong Password This option lets you enable or disable strong passwords for the system.
Password Configuration Allows you to control the minimum and maximum number of characters allowed for a administrative
password and the system password. The range of characters is between 4 and 32.
Password Bypass This option lets you bypass the System (Boot) Password and the internal HDD password prompts
during a system restart.
• Disabled — Always prompt for the system and internal HDD password when they are set. This
option is enabled by default.
• Reboot Bypass — Bypass the password prompts on Restarts (warm boots).
NOTE: The system will always prompt for the system and internal HDD passwords
when powered on from the off state (a cold boot). Also, the system will always prompt
for passwords on any module bay HDDs that may be present.
Password Change This option lets you determine whether changes to the System and Hard Disk passwords are
permitted when an administrator password is set.
Allow Non-Admin Password Changes - This option is enabled by default.
UEFI Capsule Firmware Updates This option controls whether this system allows BIOS updates via UEFI capsule update packages.
This option is selected by default. Disabling this option will block BIOS updates from services such as
Microsoft Windows Update and Linux Vendor Firmware Service (LVFS)
TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating
system.
• TPM On (default)
• Clear
• PPI Bypass for Enable Commands
• PPI Bypass for Disable Commands
• PPI Bypass for Clear Commands
• Attestation Enable (default)
• Key Storage Enable (default)
• SHA-256 (default)
Choose any one option:
• Disabled
• Enabled (default)
Absolute This field lets you Enable, Disable or Permanently Disable the BIOS module interface of the optional
Absolute Persistence Module service from Absolute Software.
• Enabled - This option is selected by default.
• Disabled
• Permanently Disabled
OROM Keyboard Access This option determines whether users are able to enter Option ROM configuration screen via
hotkeys during boot.
• Enabled (default)
• Disabled
• One Time Enable
28 System setup
Option Description
Admin Setup Lockout Allows you to prevent users from entering Setup when Admin password is set. This option is not set
by default.
Master Password Lockout Allows you to disable master password support Hard Disk passwords need to be cleared before the
settings can be changed. This option is not set by default.
SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections. This option is
not set by default.
Secure boot
Table 30. Secure Boot
Option Description
Secure Boot Enable Allows you to enable or disable Secure Boot feature
• Secure Boot Enable
Option is not selected.
Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of UEFI
driver signatures.
• Deployed Mode (default)
• Audit Mode
Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The
Enable Custom Mode option is disabled by default. The options are:
• PK (default)
• KEK
• db
• dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The
options are:
• Save to File- Saves the key to a user-selected file
• Replace from File- Replaces the current key with a key from a user-selected file
• Append from File- Adds a key to the current database from a user-selected file
• Delete- Deletes the selected key
• Reset All Keys- Resets to default setting
• Delete All Keys- Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the
keys will restore to default settings.
Intel Software Guard Extensions
Table 31. Intel Software Guard Extensions
Option Description
Intel SGX Enable
This field specifies you to provide a secured environment for
running code/storing sensitive information in the context of the
main OS.
Click one of the following options:
• Disabled
• Enabled
• Software controlled—Default
System setup 29
Option Description
Enclave Memory Size
This option sets SGX Enclave Reserve Memory Size
Click one of the following options:
• 32 MB
• 64 MB
• 128 MB—Default
Performance
Table 32. Performance
Option Description
Multi Core Support
This field specifies whether the process has one or all cores
enabled. The performance of some applications improves with the
additional cores.
• All—Default
• 1
• 2
• 3
Intel SpeedStep
C-States Control
Intel TurboBoost
Hyper-Thread Control
Power management
Allows you to enable or disable the Intel SpeedStep mode of
processor.
• Enable Intel SpeedStep
This option is set by default.
Allows you to enable or disable the additional processor sleep
states.
• C states
This option is set by default.
Allows you to enable or disable the Intel TurboBoost mode of the
processor.
• Enable Intel TurboBoost
This option is set by default.
Allows you to enable or disable the HyperThreading in the
processor.
• Disabled
• Enabled—Default
Option
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Enable Intel Speed
Shift Technology
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
30 System setup
Description
Default setting: Wake on AC is not selected.
• Enable Intel Speed Shift Technology
Default setting: Enabled
• Disabled
Option Description
• Every Day
• Weekdays
• Select Days
Default setting: Disabled
USB Wake
Support
Wireless Radio
Control
Wake on LAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
Block Sleep This option lets you to block entering to sleep in OS environment. When enabled system won't go to sleep.
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
• Enable USB Wake Support
If Enabled, this feature will sense the connection of the system to a wired network and subsequently disable the
selected wireless radios (WLAN and/ or WWAN).
• Control WLAN radio - is disabled
LAN signal.
• Disabled
• LAN Only
• LAN with PXE Boot
Default setting: Disabled
Block Sleep - is disabled
enable this option, your system runs only in battery even if the AC is attached.
• Enable peak shift—is disabled
• Set battery threshold (15% to 100%) - 15 % (enabled by default)
Advanced Battery
Charge
Configuration
Primary Battery
Charge
Configuration
This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques, during the non work hours to improve the battery health.
Enable Advanced Battery Charge Mode- is disabled
Allows you to select the charging mode for the battery. The options are:
• Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable
the Advanced Battery Charge Configuration option.
POST behavior
Option
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Description
Default setting: Enable Adapter Warnings
Enable Network. This option is enabled by default.
System setup 31
Option Description
Fn Lock Options
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
Extended BIOS
POST Time
Full Screen Log
Warnings and
errors
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
• Fn Lock—enabled by default
• Lock Mode Disable/Standard—enabled by default
• Lock Mode Enable/Secondary
• Minimal
• Thorough—enabled by default
• Auto
Allows you to create an extra preboot delay. The options are:
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
• Enable Full Screen Logo—not enabled
• Prompt on warnings and errors—enabled by default
• Continue on warnings
• Continue on warnings and errors
Manageability
Option
Intel AMT
Capability
USB Provision When enabled Intel AMT can be provisioned using the local provisioning file via a USB storage device.
MEBX Hotkey Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
Description
Allows you to provision AMT and MEBx Hotkey function is enabled, during the system boot.
• Disabled
• Enabled - by default
• Restrict MEBx Access
• Enable USB Provision - disabled by default
• Enable MEBx hotkey—enabled by default
Virtualization support
Option
Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
Description
provided by Intel Virtualization Technology.
Enable Intel Virtualization Technology—enabled by default.
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.
32 System setup
Wireless
Option
Description
Wireless Device
Enable
Allows you to enable or disable the internal wireless devices.
• WLAN
• Bluetooth
All the options are enabled by default.
Maintenance screen
Option
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary
Description
default.
not enabled by default. The following is list of devices affected:
• Internal SATA HDD/SSD
• Internal M.2 SATA SDD
• Internal M.2 PCIe SSD
• Internal eMMC
hard drive or an external USB key.
• BIOS Recovery from Hard Drive—enabled by default
• Always perform integrity check—disabled by default
First Power On
Date
This option lets you set Ownership date.
• Set Ownership Date—disabled by default
System logs
Option
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
Description
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops,
ensure that your computer battery is fully charged and connected to a power before initiating a BIOS update.
About this task
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the
NOTE:
BIOS update is completed.
System setup 33
Steps
1. Restart the computer.
2. Go to Dell.com/support.
• Enter the Service Tag or Express Service Code and click Submit.
• Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
Updating BIOS on systems with BitLocker enabled
CAUTION:
recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for
this on each reboot. If the recovery key is not known, this can result in data loss or an unnecessary operating system
reinstall. For more information about this subject, see Knowledge Article: Updating the BIOS on Dell Systems With
BitLocker Enabled
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not
Updating your system BIOS using a USB flash drive
About this task
If the system cannot load into Windows, but there is still a need to update the BIOS, download the BIOS file using another system and
save it to a bootable USB Flash Drive.
NOTE:
You will need to use a bootable USB flash drive. Please refer to the following article for further details How to
Create a Bootable USB Flash Drive using Dell Diagnostic Deployment Package (DDDP)
Steps
1. Download the BIOS update .EXE file to another system.
2. Copy the file e.g. O9010A12.EXE onto the bootable USB flash drive.
3. Insert the USB flash drive into the system that requires the BIOS update.
4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu.
5. Using arrow keys, select USB Storage Device and click Enter.
6. The system will boot to a Diag C:\> prompt.
7. Run the file by typing the full filename, for example, O9010A12.exe and press Enter.
8. The BIOS Update Utility will load. Follow the instructions on screen.
34
System setup
Figure 1. DOS BIOS Update Screen
System and setup password
Table 33. System and setup password
Password type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the
BIOS settings of your computer.
You can create a system password and a setup password to secure your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.
Assigning a system setup password
Prerequisites
You can assign a new System or Admin Password only when the status is in Not Set.
About this task
To enter the system setup, press F2 immediately after a power-on or reboot.
Steps
1. In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
System setup
35
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system setup password
Prerequisites
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
About this task
To enter the System Setup, press F2 immediately after a power-on or reboot.
Steps
1. In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE:
If you change the System and/or Setup password, re enter the new password when prompted. If you delete
the System and Setup password, confirm the deletion when prompted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
The computer restarts.
36
System setup
7
Getting help
Topics:
• Contacting Dell
Contacting Dell
Prerequisites
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
About this task
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
Steps
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
Getting help 37
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