ESD field service kit ..................................................................................................................................................... 8
Before working inside your computer.............................................................................................................................9
After working inside your computer................................................................................................................................9
Chapter 2: Removing and installing components...........................................................................11
Installing the Subscriber Identification Module card............................................................................................12
Removing the Subscriber Identification Module card......................................................................................... 13
Base cover........................................................................................................................................................................... 13
Removing the base cover...........................................................................................................................................13
Installing the base cover.............................................................................................................................................14
Removing the battery................................................................................................................................................. 15
Installing the battery....................................................................................................................................................16
Solid State Drive ............................................................................................................................................................... 16
Removing the M.2 Solid State Drive - SSD........................................................................................................... 16
Installing the M.2 Solid State Drive - SSD............................................................................................................. 18
Hard drive............................................................................................................................................................................ 18
Removing hard drive....................................................................................................................................................18
Installing hard drive .................................................................................................................................................... 19
Removing the WLAN card..........................................................................................................................................19
Installing the WLAN card........................................................................................................................................... 20
Installing the WWAN card.......................................................................................................................................... 21
Removing the coin cell battery................................................................................................................................ 22
Installing the coin cell battery...................................................................................................................................22
Removing the memory module.................................................................................................................................23
Installing the memory module...................................................................................................................................23
Keyboard lattice and Keyboard...................................................................................................................................... 24
Removing the keyboard............................................................................................................................................. 24
Installing the keyboard................................................................................................................................................27
Installing the keyboard shroud..................................................................................................................................27
Removing the heat sink ............................................................................................................................................ 27
Installing the heat sink .............................................................................................................................................. 28
System fan.......................................................................................................................................................................... 28
Removing the system fan .........................................................................................................................................28
Installing the system fan ...........................................................................................................................................29
Power connector port...................................................................................................................................................... 29
Removing the power connector port..................................................................................................................... 29
Installing the power connector port....................................................................................................................... 30
Removing the chassis frame.....................................................................................................................................30
Installing the chassis frame.......................................................................................................................................32
Removing the SmartCard reader............................................................................................................................. 34
Installing the SmartCard reader...............................................................................................................................36
LED board............................................................................................................................................................................36
Removing the LED board...........................................................................................................................................36
Installing the LED board............................................................................................................................................. 37
Removing the speaker................................................................................................................................................ 37
Installing the speaker..................................................................................................................................................39
Display hinge cover........................................................................................................................................................... 39
Removing the display hinge cover...........................................................................................................................39
Installing the hinge cover...........................................................................................................................................40
Removing the display assembly............................................................................................................................... 40
Removing the display hinge...................................................................................................................................... 45
Installing the display hinge........................................................................................................................................ 46
Removing the display panel.......................................................................................................................................47
Installing the display panel.........................................................................................................................................48
Removing the eDP cable........................................................................................................................................... 48
Installing the eDP cable..............................................................................................................................................49
Display back cover assembly........................................................................................................................................... 51
Removing the display back cover assembly.......................................................................................................... 51
Installing the display back cover assembly.............................................................................................................51
System board..................................................................................................................................................................... 52
Removing the system board..................................................................................................................................... 52
4
Contents
Installing the system board....................................................................................................................................... 54
Replacing the palm rest............................................................................................................................................. 54
Chapter 3: Technology and Components..................................................................................... 56
Power adapter................................................................................................................................................................... 56
Kaby Lake — 7th Generation Intel Core processors................................................................................................ 56
Kaby Lake Refresh — 8th Generation Intel Core processors................................................................................ 57
USB features......................................................................................................................................................................60
Advantages of Displayport over USB Type-C....................................................................................................... 61
USB Type-C........................................................................................................................................................................62
Chapter 4: System specifications................................................................................................ 63
System specifications.................................................................................................................................................63
Video specifications.................................................................................................................................................... 64
Camera specifications................................................................................................................................................ 64
Communication specifications..................................................................................................................................65
Port and connector specifications.......................................................................................................................... 65
AC Adapter specifications.........................................................................................................................................69
One time boot menu......................................................................................................................................................... 72
System Setup overview................................................................................................................................................... 72
Accessing System Setup................................................................................................................................................. 73
General screen options.................................................................................................................................................... 73
System Configuration screen options.......................................................................................................................... 74
Video screen options........................................................................................................................................................ 75
Power Management screen options............................................................................................................................. 78
POST Behavior screen options......................................................................................................................................80
Virtualization support screen options...........................................................................................................................80
System Log screen options.............................................................................................................................................82
Updating the BIOS............................................................................................................................................................ 82
Updating the BIOS in Windows................................................................................................................................82
Updating the BIOS in Linux and Ubuntu................................................................................................................ 82
Updating the BIOS using the USB drive in Windows..........................................................................................82
Updating the BIOS from the F12 One-Time boot menu.....................................................................................83
System and setup password...........................................................................................................................................83
Assigning a system setup password....................................................................................................................... 84
Deleting or changing an existing system setup password................................................................................. 84
Downloading the chipset driver..................................................................................................................................... 86
Intel HD Graphics drivers.................................................................................................................................................87
Enhanced Pre-Boot System Assessment — ePSA diagnostics............................................................................ 89
Running the ePSA Diagnostics.................................................................................................................................89
LCD Power rail test (L-BIST)...................................................................................................................................90
LCD Built-in Self Test (BIST)................................................................................................................................... 90
System diagnostic lights...................................................................................................................................................91
Recovering the operating system................................................................................................................................. 92
Real Time Clock reset...................................................................................................................................................... 92
Backup media and recovery options............................................................................................................................. 92
WiFi power cycle............................................................................................................................................................... 92
Drain residual flea power (perform hard reset)......................................................................................................... 93
The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.
Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or
reassembly:
● Turn off the system and all attached peripherals.
● Disconnect the system and all attached peripherals from AC power.
● Disconnect all network cables, telephone, and telecommunications lines from the system.
● Use an ESD field service kit when working inside any notebook to avoid electrostatic discharge (ESD) damage.
● After removing any system component, carefully place the removed component on an anti-static mat.
● Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.
1
Standby power
Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are
essentially powered while turned off. The internal power enables the system to be remotely turned on (wake on LAN) and
suspended into a sleep mode and has other advanced power management features.
Unplugging, pressing and holding the power button for 20 seconds should discharge residual power in the system board.
Remove the battery from notebooks.
Bonding
Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through
the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare
metal and never to a painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and
ensure that you remove all jewelry such as watches, bracelets, or rings prior to bonding yourself and the equipment.
Electrostatic discharge—ESD protection
ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards,
processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such
as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased
density, ESD protection is an increasing concern.
Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than
in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
Two recognized types of ESD damage are catastrophic and intermittent failures.
● Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes
an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has
received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or
nonfunctional memory.
Working on your computer7
● Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of
intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM
receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to
the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory
integrity, intermittent memory errors, etc.
The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded")
failure.
Perform the following steps to prevent ESD damage:
● Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not
provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts
with increased sensitivity to ESD damage.
● Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads.
● When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static
packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you
discharge static electricity from your body.
● Before transporting a static-sensitive component, place it in an anti-static container or packaging.
ESD field service kit
The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components:
anti-static mat, wrist strap, and bonding wire.
Components of an ESD field service kit
The components of an ESD field service kit are:
● Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an
anti-static mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal
on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly
on the mat. ESD-sensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.
● Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist
and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that
is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD
mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never
use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear
and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is
recommended to test the wrist strap and bonding wire at least once per week.
● ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored
kit, it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A
wrist strap tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your
regional office to find out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is
strapped to your wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm
sounds if the test fails.
●
Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts
that are insulators and often highly charged.
● Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For
example, deploying the kit for a server environment is different than for a desktop or portable environment. Servers are
typically installed in a rack within a data center; desktops or portables are typically placed on office desks or cubicles. Always
look for a large open flat work area that is free of clutter and large enough to deploy the ESD kit with additional space to
accommodate the type of system that is being repaired. The workspace should also be free of insulators that can cause an
ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12 inches or
30 centimeters away from sensitive parts before physically handling any hardware components
● ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded
bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the
new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be
used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an
ESD-protected work surface, and parts should never be placed on top of the ESD bag because only the inside of the bag is
shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag.
● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts
to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
8
Working on your computer
ESD protection summary
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static
mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all
insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place
these parts in anti-static bags for safe transport.
Lifting equipment
Adhere to the following guidelines when lifting heavy weight equipment:
CAUTION: Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting
device.
1. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out.
2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load.
3. Lift with your legs, not your back.
4. Keep the load close. The closer it is to your spine, the less force it exerts on your back.
5. Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid
twisting your body and back.
6. Follow the same techniques in reverse to set the load down.
Before working inside your computer
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer.
3. If the computer is connected to a docking device (docked), undock it.
4. Disconnect all network cables from the computer (if available).
CAUTION:
from your computer.
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Open the display.
7. Press and hold the power button for few seconds, to ground the system board.
CAUTION:
performing Step # 8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by
periodically touching an unpainted metal surface at the same time as touching a connector on the back
of the computer.
8. Remove any installed ExpressCards or Smart Cards from the appropriate slots.
If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable
To guard against electrical shock unplug your computer from the electrical outlet before
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning
on your computer.
CAUTION:
not use batteries designed for other Dell computers.
1. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do
Working on your computer
9
2. Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
10Working on your computer
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Topics:
•Recommended tools
•Screw size list
•Subscriber Identity Module(SIM) board
•Base cover
•Battery
•Solid State Drive
•Hard drive
•WLAN card
•WWAN card
•Coin-cell battery
•Memory modules
•Keyboard lattice and Keyboard
•Heat sink
•System fan
•Power connector port
•Chasis Frame
•Touchpad
•SmartCard module
•LED board
•Speaker
•Display hinge cover
•Display assembly
•Display bezel
•Display hinges
•Display panel
•Display (eDP) cable
•Camera
•Display back cover assembly
•System board
•Palm rest
2
Recommended tools
The procedures in this document may require the following tools:
● Phillips #0 screwdriver
● Phillips #1 screwdriver
● Plastic scribe-Recommended for field technician
Removing and installing components11
Screw size list
Table 1.
M2x
ComponentM2.0x3.0M2.5x3.5M2.5x5.0M2.0x2.5
Base cover8
Battery1
Soild State Drive1
SSD frame1
WLAN card1
Keyboard6
Heat sink4
System board3
System Fan2
Power connector1
USB-C port bracket2
Chassis frame2
3.0
(OD
4.5)
M2x5
Smart card reader2
Touchpad button board2
LED board1
Hinge cap2
Display assembly6
Hinge6
Display panel4
Hard drive4
WWAN1
Subscriber Identity Module(SIM) board
Installing the Subscriber Identification Module card
1. Insert Subscriber Identification Module (SIM) card removal tool or a paperclip into the pinhole [1].
2. Pull the SIM card tray to remove it [2].
3. Place the SIM on the SIM card tray.
12
Removing and installing components
4. Push the SIM card tray into the slot until it clicks into place.
Removing the Subscriber Identification Module card
CAUTION: Removing the Subscriber Identification Module (SIM) card when the computer is on may cause data
loss or damage the card. Ensure your computer is turned off or the network connections are disabled.
1. Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2. Pull the SIM card tray to remove it.
3. Remove the SIM card from the SIM card tray.
4. Push the SIM card tray into the slot until it clicks into place.
Base cover
Removing the base cover
1. Follow the procedure in Before working inside your computer.
2. To remove the base cover:
a. Loosen the M2.5x5 (8) captive screws that secure the base cover to the laptop [1].
b. Pry the base cover from the edge near the air vent [2].
Removing and installing components
13
3. Lift the base cover away from the laptop.
Installing the base cover
1. Align the base cover with the screw holders on the laptop .
14
Removing and installing components
2. Press the edges of the cover until it clicks into place.
3. Tighten the M2x5 screws to secure the base cover to the laptop.
4. Follow the procedure in After working inside your computer.
Battery
Lithium-ion battery precautions
CAUTION:
● Exercise caution when handling Lithium-ion batteries.
● Discharge the battery completely before removing it. Disconnect the AC power adapter from the system and
operate the computer solely on battery power—the battery is fully discharged when the computer no longer
turns on when the power button is pressed.
● Do not crush, drop, mutilate, or penetrate the battery with foreign objects.
● Do not expose the battery to high temperatures, or disassemble battery packs and cells.
● Do not apply pressure to the surface of the battery.
● Do not bend the battery.
● Do not use tools of any kind to pry on or against the battery.
● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental
puncture or damage to the battery and other system components.
● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing,
bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical
support for assistance. See www.dell.com/contactdell.
● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers.
● Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to
handle and replace swollen Lithium-ion batteries, see Handling swollen Lithium-ion batteries.
Removing the battery
NOTE: A 4-cell 68Whr battery has only 1 screw.
NOTE: A 3-cell 68Whr battery has only 1 screw
1. Follow the procedure in Before working inside your computer.
2. Remove the base cover.
3. To remove the battery:
a. Disconnect the battery cable from the connector on the system board [1].
b. Loosen the M2.5x5 captive screw (1) that secure the battery to the laptop [2].
c. Lift the battery away from the laptop chassis [3].
Removing and installing components
15
Installing the battery
NOTE: 68Whr battery can be used with either a M.2 or 7mm SATA drive.
1. Insert the battery into the slot on the laptop.
NOTE: Route the battery cable below the battery routing channels to enable proper connection to the connector.
2. Connect the battery cable to the connector on the system board.
3. Tighten the M2.5x5 screw to secure the battery to the laptop.
4. Install the base cover.
5. Follow the procedure in After working inside your computer.
Solid State Drive
Removing the M.2 Solid State Drive - SSD
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the SSD:
a. Remove the two M2x3 screw [1] that secures the SSD bracket to the laptop and lift the SSD bracket [2] that secures
the SSD card to the system board. .
NOTE: System shipped with NVMe SSDs, the SSD does not require removal of mylar shield.
16Removing and installing components
b. Lift and pull the SSD card from the laptop [3].
NOTE: For models shipped with NVMe SSDs, remove the thermal plate placed over the SSD.
NOTE: For models shipped with 2230 SSDs, the SSD requires installation of a specific holder over the SSD for securing
the SSD in place.
NOTE: SSD frame is installed onto the chassis frame to secure the SSD to the system. The SSD frame is a separate
service part that needs to be removed and re-installed whenever the chassis frame is removed.
4. To remove the SSD clip:
a. Remove the M2x3 screw that secures the SSD frame to the laptop [1].
b. Lift the SSD frame away from the laptop [2].
Removing and installing components
17
Installing the M.2 Solid State Drive - SSD
1. Place the SSD clip on the laptop.
NOTE: Ensure to place the SSD clip head in the placeholder in the system chassis.
2. Tighten the M2x3 screw that secures SSD clip to the laptop.
3. Insert the SSD into the socket on the laptop.
4. Place the SSD bracket and tighten the M2x3 screw (2) to secure the SSD to the laptop.
5. Install the:
a. battery
b. base cover
6. Follow the procedure in After working inside your computer.
Hard drive
Removing hard drive
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the hard drive:
a. Disconnect the hard drive cable from the connector on the system board [1].
18
Removing and installing components
NOTE: The system default configuration is HDD. The laptop is either shipped with HDD or SDD.
b. Remove the M2x5 screws (4) that secure the hard drive to the system [2].
c. Lift the hard drive away from the system [3].
Installing hard drive
1. Insert the hard drive into the slot on the system.
2. Replace the screws to secure the hard drive to the system.
3. Replace the hard drive cable.
4. Replace the screws to secure the hard drive assembly to the system.
5. Connect the hard drive cable to the connector on the system board.
6. Install the :
a. base cover
b. battery
7. Follow the procedures in After working inside your system.
WLAN card
Removing the WLAN card
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the WLAN card:
a. Remove the M2x3 screw (1) that secures the WLAN card to the laptop [1].
b. Lift the metal bracket that secures the WLAN cables to the WLAN card [2].
Removing and installing components
19
c. Disconnect the WLAN cables from the connectors on the WLAN card [3].
NOTE: The WLAN card is held in place with an adhesive foam spacer. When removing the wireless card from the
system, make sure the adhesive pad stays on the system board/chassis frame during the prying process. If the
adhesive pad is removed from the system along with the wireless card, adhere it back to the system.
d. Pull the WLAN card to release it from the connector on the system board[4].
NOTE: Ensure NOT to pull the WLAN card more than 35°, to avoid pin damage.
Installing the WLAN card
1. Insert the WLAN card into the slot on the laptop.
2. Route the WLAN cables through the routing channel.
NOTE:
When installing the display assembly or chassis frame onto the system, the wireless and WLAN antennas must
be routed correctly into the routing channels on the chassis frame.
3. Connect the WLAN cables to the connectors on the WLAN Card.
4. Place the metal bracket and tighten the M2x3 screw to secures the WLAN card to the system board.
5. Install the:
a. battery
b. base cover
6. Follow the procedure in After working inside your system.
20
Removing and installing components
WWAN card
Removing WWAN card
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the WWAN card:
a. Remove the M2.0 x 3.0 screw (1) that secures the metal bracket to the WWAN card [2].
NOTE: Do not pull the WWAN card more than 35°, to avoid pin damage.
b. Disconnect the WWAN cables from the connectors on the WWAN card with a plastic scribe.[1].
NOTE: Do press the WWAN card, and then release the cables from the connectors.
c. Pull the WWAN card to release it from the connector on the system board [3].
NOTE: Do not lift the WWAN card by an angle more than 35°.
Installing the WWAN card
1. Insert the WWAN card into the slot on the laptop.
2. Connect the WWAN cables to the connectors on the WWAN card.
Removing and installing components
21
NOTE: When installing the display assembly or chassis frame onto the system, the wireless and WWAN antennas must
be routed correctly into the routing channels on the chassis frame.
3. Place the metal bracket and tighten the M2.0 x 3.0 screw to secure it to the laptop.
4. Install the:
a. battery
b. base cover
5. Follow the procedure in After working inside your system.
Coin-cell battery
Removing the coin cell battery
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
c. chassis frame
3. To remove the coin cell battery:
a. Disconnect the coin cell battery cable from the connector on the system board [1].
b. Pry the coin cell battery to release from the adhesive and lift it away from the system board [2].
Installing the coin cell battery
1. Place the coin cell battery on the system board.
22
Removing and installing components
2. Connect the coin cell battery cable to the connector on the system board.
NOTE: Route the coin cell battery cable carefully to avoid damaging the cable.
3. Install the:
a. chassis frame
b. battery
c. base cover
4. Follow the procedure in After working inside your computer.
Memory modules
Removing the memory module
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the memory module:
a. Press the clips securing the memory module until the memory pops-up [1].
b. Pull the memory module from the connector on the system board [2].
Installing the memory module
1. Insert the memory module into the memory module socket then press downward until the clips secure the memory module.
Removing and installing components
23
NOTE: Ensure to insert the memory module at an angle NOT more than 30°. Press the memory module down to engage
the retaining clips.
2. Install the:
a. battery
b. base cover
3. Follow the procedures in After working inside your computer.
Keyboard lattice and Keyboard
Removing keyboard shroud
1. Follow the procedure in Before working inside your computer.
2. Pry the keyboard shroud from one of the recess points [1] and lift the shroud from the system [2].
NOTE: Gently pull or lift keyboard shroud in clockwise or anticlockwise direction to avoid breakage.
NOTE: Use a plastic scribe to pry the keyboard shroud from the pry points and move around the shroud for removal.
Removing the keyboard
1. Follow the procedure in Before working inside your computer.
2. Remove the:
24
Removing and installing components
a. base cover
b. battery
c. keyboard lattice
3. To remove the keyboard:
a. Lift the latch and disconnect the keyboard cable from the connector on the system [1].
b. Lift the latch and disconnect the keyboard backlight cable from the connector on the system [2].
NOTE: Number of cables to disconnect is based on the keyboard type.
c. Lift the latch and disconnect the cable from the connector on the system board [3].
d. Lift the latch and disconnect the cable from the connector on the system board [4].
e. Turn over the system and open the laptop in front view mode.
f. Remove the M2 x 2.5 (6) screws that secure the keyboard to the system [1].
g. Flip the keyboard from the bottom and lift it from the system along with the keyboard cable and the keyboard back light
cable [2].
WARNING:
frame to avoid damaging the cables.
Gently pull the keyboard cable and the keyboard back light cable routed beneath the chassis
Removing and installing components25
26Removing and installing components
Installing the keyboard
1. Hold the keyboard and route the keyboard cable and the keyboard backlight cables through the palmrest in the system.
2. Align the keyboard with the screw holders on the system.
3. Replace the M2*2 screws (6) to secure the keyboard to the system.
4. Turn the system over and connect the keyboard cable and the keyboard backlight cable to the connector in the system.
NOTE: When reinstalling the chassis frame ensure the keyboard cables are NOT under the lattice , but run through the
opening in the frame before connecting them to system board.
5. Install the:
a. keyboard lattice
b. battery
c. base cover
6. Follow the procedure in After working inside your computer.
Installing the keyboard shroud
1. Align the keyboard shroud with the tabs on the computer and press the keyboard until the keyboard clicks into place.
2. Follow the procedure in After working inside your system.
Heat sink
Removing the heat sink
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the heat sink - UMA:
a. Remove the M2x3 screws (4) that secures the heat sink to the system board [1].
NOTE: Remove the screws that secure the heat sink .
b. Lift the heat sink away from the system board [2].
NOTE:
On systems with one piece heat sink and fan assembly there may also be screws on the fan that has to be
removed before the entire assembly is removed.
Removing and installing components27
Installing the heat sink
1. Place the heat sink on the system board and align the heat sink with the screw holders.
2. Tighten the M2x3 screws (2) to secure the heat sink to the system board.
3. Connect the heat sink assembly to the connector on the system board.
4. Install the:
a. battery
b. base cover
5. Follow the procedure in After working inside your computer.
System fan
Removing the system fan
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the system fan:
a. Disconnect the system fan cable from the connector on the system board [1].
b. Remove the M2x3 screws (2) that secures the system fan to the system board [2]
NOTE: Some system may have a integrated heat sink and system fan.
c. Lift the system fan away from the system board [3].
28
Removing and installing components
Installing the system fan
1. Place the system fan on the system board and align the system fan on the screw holders.
2. Tighten the M2x3 screws to secure the heat sink to the system board.
3. Connect the fan cable to the connector on the system board.
4. Install the:
a. battery
b. base cover
5. Follow the procedure in After working inside your computer.
Power connector port
Removing the power connector port
1. Follow the procedure in Before working inside your computer.
2. Remove the:
a. base cover
b. battery
3. To remove the power connector port:
a. Disconnect the power connector port cable from the connector on the system board [1].
Use a plastic scribe to release the cable from the connector. Do not pull the cable as it may result in
NOTE:
breakage.
b. Remove the M2x3 screw to release the metal bracket that secures the power connector port [2].
c. Remove the metal bracket that secures the power connector port [3].
d. Lift the power connector port away from the laptop [4].
Removing and installing components
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