Dell 5230dn, 5230n User Manual
Dell 5230n/dn and 5350dn Laser
Printers
User's Guide
November 2009 www.dell.com | support.dell.com
Trademarks
Information in this document is subject to change without notice.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the
DELL logo are trademarks of Dell Inc.; Microsof t and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used
in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.
Contents
Safety information...........................................................................11
Learning about the printer.............................................................13
Finding information about the printer........................................................................................................................13
Printer configurations........................................................................................................................................................14
Selecting a location for the printer...............................................................................................................................16
Understanding the printer control panel...................................................................................................................17
Additional printer setup..................................................................19
Installing internal options................................................................................................................................................19
Available internal options............................................................................................................................................................ 19
Accessing the system board to install internal options .................................................................................................... 19
Installing a memory card ............................................................................................................................................................. 21
Installing a flash memory or firmware card........................................................................................................................... 22
Installing an Internal Solutions Port......................................................................................................................................... 25
Installing a printer hard disk ....................................................................................................................................................... 31
Installing hardware options.............................................................................................................................................35
Order of installation ....................................................................................................................................................................... 35
Installing paper drawers............................................................................................................................................................... 35
Attaching cables..................................................................................................................................................................36
Verifying printer setup.......................................................................................................................................................37
Printing a menu settings page................................................................................................................................................... 37
Printing a network setup page .................................................................................................................................................. 38
Setting up the printer software......................................................................................................................................38
Installing printer software ........................................................................................................................................................... 38
Updating available options in the printer driver................................................................................................................. 39
Setting up wireless printing.............................................................................................................................................40
Information you will need to set up the printer on a wireless network...................................................................... 40
Installing the printer on a wireless network (Windows) ................................................................................................... 40
Installing the printer on a wireless network (Macintosh)................................................................................................. 42
Installing the printer on a wired network...................................................................................................................45
Changing port settings after installing a new network Internal Solutions Port...........................................48
Setting up serial printing..................................................................................................................................................50
Loading paper and specialty media.............................................52
Setting the paper size and type.....................................................................................................................................52
Setting the printer to detect the paper size loaded in a tray...............................................................................52
Contents
2
Configuring Universal paper settings..........................................................................................................................53
Loading the standard or optional 250-sheet or 550-sheet tray..........................................................................54
Loading the 2000-sheet tray...........................................................................................................................................57
Loading the multipurpose feeder.................................................................................................................................60
Loading the envelope feeder..........................................................................................................................................63
Linking and unlinking trays.............................................................................................................................................64
Linking trays...................................................................................................................................................................................... 64
Unlinking trays ................................................................................................................................................................................. 64
Linking exit bins .............................................................................................................................................................................. 65
Assigning a Custom Type <x> name....................................................................................................................................... 65
Changing a Custom Type <x> name ....................................................................................................................................... 66
Paper and specialty media guidelines.........................................67
Paper guidelines..................................................................................................................................................................67
Paper characteristics...................................................................................................................................................................... 67
Unacceptable paper ...................................................................................................................................................................... 68
Selecting paper................................................................................................................................................................................ 68
Selecting preprinted forms and letterhead........................................................................................................................... 68
Using recycled paper and other office papers ..................................................................................................................... 69
Storing paper.................................................................................................................................................................................... 69
Supported paper sizes, types, and weights...............................................................................................................70
Paper sizes supported by the printer ...................................................................................................................................... 70
Paper types and weights supported by the printer ........................................................................................................... 72
Software overview..........................................................................73
Status Monitor Center........................................................................................................................................................73
Driver Profiler........................................................................................................................................................................73
Dell Printer Alert Utility......................................................................................................................................................73
Dell Toner Management System...................................................................................................................................74
Printing Status Window................................................................................................................................................................ 74
Dell Printer Supplies Reorder Application ............................................................................................................................. 74
Printing...............................................................................................76
Printing a document..........................................................................................................................................................76
Printing on specialty media.............................................................................................................................................76
Tips on using letterhead............................................................................................................................................................... 76
Tips on using transparencies ...................................................................................................................................................... 77
Tips on using envelopes............................................................................................................................................................... 77
Tips on using labels........................................................................................................................................................................ 78
Tips on using card stock ............................................................................................................................................................... 78
Printing confidential and other held jobs...................................................................................................................78
Contents
3
Holding jobs in the printer .......................................................................................................................................................... 78
Printing confidential and other held jobs.............................................................................................................................. 79
Printing from a flash drive................................................................................................................................................81
Printing information pages..............................................................................................................................................82
Printing a font sample list ............................................................................................................................................................ 82
Printing a directory list.................................................................................................................................................................. 82
Printing the print quality test pages ........................................................................................................................................ 82
Canceling a print job..........................................................................................................................................................83
Canceling a print job from the printer control panel ........................................................................................................ 83
Canceling a print job from the computer .............................................................................................................................. 83
Understanding printer menus.......................................................85
Menus list................................................................................................................................................................................85
Paper menu...........................................................................................................................................................................86
Default Source menu..................................................................................................................................................................... 86
Paper Size/Type menu .................................................................................................................................................................. 86
Configure MP menu....................................................................................................................................................................... 89
Envelope Enhance .......................................................................................................................................................................... 90
Substitute Size menu..................................................................................................................................................................... 90
Paper Texture menu ...................................................................................................................................................................... 90
Paper Weight menu....................................................................................................................................................................... 92
Paper Loading menu ..................................................................................................................................................................... 94
Custom Types menu...................................................................................................................................................................... 95
Universal Setup menu................................................................................................................................................................... 95
Bin Setup menu ............................................................................................................................................................................... 96
Reports menu........................................................................................................................................................................97
Network/Ports menu..........................................................................................................................................................98
Active NIC menu.............................................................................................................................................................................. 98
Standard Network or Network <x> menus ........................................................................................................................... 99
Reports menu (under the Network/Ports menu) ..............................................................................................................100
Network Card menu.....................................................................................................................................................................100
TCP/IP menu ...................................................................................................................................................................................101
IPv6 menu........................................................................................................................................................................................102
Wireless menu................................................................................................................................................................................103
AppleTalk menu ............................................................................................................................................................................103
NetWare menu...............................................................................................................................................................................104
USB menu ........................................................................................................................................................................................104
Parallel menu..................................................................................................................................................................................106
Serial <x> menu ............................................................................................................................................................................107
SMTP Setup menu ........................................................................................................................................................................110
Security menu....................................................................................................................................................................111
Miscellaneous menu....................................................................................................................................................................111
Confidential Print menu .............................................................................................................................................................111
Contents
4
Security Audit Log menu ...........................................................................................................................................................112
Set Date/Time menu....................................................................................................................................................................112
Settings menu....................................................................................................................................................................113
General Settings menu ...............................................................................................................................................................113
Setup menu ....................................................................................................................................................................................117
Finishing menu..............................................................................................................................................................................118
Quality menu..................................................................................................................................................................................120
Utilities menu .................................................................................................................................................................................121
XPS menu.........................................................................................................................................................................................122
PDF menu ........................................................................................................................................................................................122
PostScript menu ............................................................................................................................................................................122
PCL Emul menu .............................................................................................................................................................................123
PPDS menu......................................................................................................................................................................................125
HTML menu.....................................................................................................................................................................................127
Image menu....................................................................................................................................................................................128
Help menu...........................................................................................................................................................................128
Maintaining the printer.................................................................129
Cleaning the exterior of the printer............................................................................................................................129
Storing supplies.................................................................................................................................................................129
Conserving supplies.........................................................................................................................................................129
Checking the status of supplies...................................................................................................................................130
Checking the status of supplies from the printer control panel..................................................................................130
Checking the status of supplies from a network computer ..........................................................................................130
Ordering supplies..............................................................................................................................................................130
Printer attached to a network ..................................................................................................................................................130
Printer attached locally to a computer .................................................................................................................................130
Replacing supplies............................................................................................................................................................131
Replacing the toner cartridge ..................................................................................................................................................131
Replacing the photoconductor kit .........................................................................................................................................132
Recycling Dell products..................................................................................................................................................135
Moving the printer............................................................................................................................................................135
Before moving the printer .........................................................................................................................................................135
Moving the printer to another location................................................................................................................................135
Shipping the printer ....................................................................................................................................................................136
Administrative support.................................................................137
Using the Embedded Web Server...............................................................................................................................137
Checking the device status............................................................................................................................................137
Setting up e-mail alerts...................................................................................................................................................137
Viewing reports..................................................................................................................................................................138
Contents
5
Adjusting Power Saver....................................................................................................................................................138
Restoring the factory default settings.......................................................................................................................139
Clearing jams...................................................................................140
Avoiding jams.....................................................................................................................................................................140
Understanding jam numbers and locations...........................................................................................................141
200 paper jam.....................................................................................................................................................................141
201 paper jam.....................................................................................................................................................................142
202 and 203 paper jams.................................................................................................................................................143
230 paper jam.....................................................................................................................................................................144
231–239 paper jams (optional external duplex unit)...........................................................................................146
241–245 paper jams.........................................................................................................................................................148
250 paper jam.....................................................................................................................................................................148
260 paper jam.....................................................................................................................................................................149
271–279 paper jams.........................................................................................................................................................150
280 paper jams...................................................................................................................................................................150
281 paper jam.....................................................................................................................................................................151
282 paper jam.....................................................................................................................................................................151
283 staple jam....................................................................................................................................................................152
Troubleshooting.............................................................................154
Solving basic problems...................................................................................................................................................154
Solving basic printer problems................................................................................................................................................154
Embedded Web Server does not open.................................................................................................................................154
Understanding printer messages................................................................................................................................155
Change <input src> to <Custom Type Name>..................................................................................................................155
Change <input src> to <Custom String> ............................................................................................................................155
Change <input src> to <size>..................................................................................................................................................155
Change <input src> to <type> <size>..................................................................................................................................156
Check duplex connection ..........................................................................................................................................................156
Check tray <x> connection .......................................................................................................................................................157
Close door <x>...............................................................................................................................................................................157
Close door or insert cartridge...................................................................................................................................................157
Close finisher side door ..............................................................................................................................................................157
Close finisher top cover ..............................................................................................................................................................157
Disk Corrupted ...............................................................................................................................................................................157
Insert tray <x> ................................................................................................................................................................................157
Install output bin <x> or cancel print job............................................................................................................................158
Install duplex unit or cancel print job....................................................................................................................................158
Install envelope feeder or cancel print job..........................................................................................................................158
Contents
6
Install Tray <x> or Cancel Print Job........................................................................................................................................158
Install MICR Cartridge..................................................................................................................................................................159
Load <input src> with <Custom Type Name>...................................................................................................................159
Load <input src> with <Custom String> .............................................................................................................................159
Load <input src> with <size>...................................................................................................................................................159
Load <input src> with <type> <size>...................................................................................................................................159
Load Manual Feeder with <Custom Type Name>............................................................................................................159
Load Manual Feeder with <Custom String>.......................................................................................................................159
Load Manual Feeder with <size>............................................................................................................................................160
Load Manual Feeder with <type> <size> ............................................................................................................................160
Load staples ....................................................................................................................................................................................160
Reattach bin <x>...........................................................................................................................................................................160
Reattach bin <x> – <y> ..............................................................................................................................................................161
Reattach envelope feeder..........................................................................................................................................................161
Remove paper from standard output bin............................................................................................................................162
Remove paper from bin <x>.....................................................................................................................................................162
Remove paper from all bins......................................................................................................................................................162
Remove paper from <linked set bin name> .......................................................................................................................162
Unsupported disk .........................................................................................................................................................................162
30.yy Invalid refill, change cartridge ......................................................................................................................................162
31.yy Replace defective or missing cartridge .....................................................................................................................162
32.yy Cartridge part number unsupported by device.....................................................................................................163
34 Short paper ...............................................................................................................................................................................163
35 Insufficient memory to support Resource Save feature ...........................................................................................163
37 Insufficient memory to collate job ...................................................................................................................................163
37 Insufficient memory for Flash Memory Defragment operation.............................................................................163
37 Insufficient memory, some held jobs were deleted...................................................................................................164
38 Memory full...............................................................................................................................................................................164
39 Complex page, some data may not have printed.......................................................................................................164
50 PPDS font error ........................................................................................................................................................................164
52 Not enough free space in flash memory for resources .............................................................................................164
53 Unformatted flash detected ...............................................................................................................................................165
54 Standard network software error......................................................................................................................................165
55 Unsupported option in slot <x>........................................................................................................................................165
56 Standard USB port disabled................................................................................................................................................165
56 Standard parallel port disabled .........................................................................................................................................165
58 Too many disks installed ......................................................................................................................................................165
58 Too many flash options installed ......................................................................................................................................166
58 Too Many Trays Attached ....................................................................................................................................................166
59 Incompatible Duplex.............................................................................................................................................................166
59 Incompatible envelope feeder...........................................................................................................................................166
59 Incompatible output bin <x>.............................................................................................................................................166
59 Incompatible tray <x> ..........................................................................................................................................................167
61 Defective disk...........................................................................................................................................................................167
80 Routine maintenance needed ...........................................................................................................................................167
Contents
7
84 PC Kit life warning...................................................................................................................................................................167
84 Replace PC Kit...........................................................................................................................................................................167
88 Cartridge low............................................................................................................................................................................167
88.yy Replace cartridge ..............................................................................................................................................................167
1565 Emulation error, load emulation option....................................................................................................................168
Solving printing problems.............................................................................................................................................168
Multiple-language PDFs do not print....................................................................................................................................168
Printer control panel display is blank or displays only diamonds...............................................................................168
Jobs do not print...........................................................................................................................................................................168
Confidential and other held jobs do not print ...................................................................................................................169
Job takes longer than expected to print ..............................................................................................................................169
Job prints from the wrong tray or on the wrong paper .................................................................................................170
Incorrect characters print...........................................................................................................................................................170
Tray linking does not work........................................................................................................................................................170
Large jobs do not collate ...........................................................................................................................................................170
Unexpected page breaks occur...............................................................................................................................................171
Solving option problems................................................................................................................................................171
Option does not operate correctly or quits after it is installed ....................................................................................171
Paper trays.......................................................................................................................................................................................172
Solving 2,000-sheet drawer problems ..................................................................................................................................172
Envelope feeder ............................................................................................................................................................................173
Memory card ..................................................................................................................................................................................173
Flash memory card.......................................................................................................................................................................173
Hard disk with adapter................................................................................................................................................................173
Internal Solutions Port ................................................................................................................................................................173
Solving paper feed problems.......................................................................................................................................174
Paper frequently jams .................................................................................................................................................................174
Paper jam message remains after jam is cleared ..............................................................................................................174
Page that jammed does not reprint after you clear the jam.........................................................................................174
Solving print quality problems....................................................................................................................................175
Isolating print quality problems..............................................................................................................................................175
Blank pages .....................................................................................................................................................................................175
Clipped images ..............................................................................................................................................................................176
Ghost images..................................................................................................................................................................................176
Gray background ..........................................................................................................................................................................176
Incorrect margins ..........................................................................................................................................................................177
Paper curl.........................................................................................................................................................................................177
Print irregularities .........................................................................................................................................................................178
Repeating defects.........................................................................................................................................................................178
Skewed print...................................................................................................................................................................................179
Solid black or white streaks appear on transparencies or paper.................................................................................179
Print is too dark..............................................................................................................................................................................180
Print is too light .............................................................................................................................................................................181
Solid color pages...........................................................................................................................................................................182
Contents
8
Streaked vertical lines .................................................................................................................................................................182
Streaked horizontal lines............................................................................................................................................................183
Toner fog or background shading appears on the page ...............................................................................................183
Toner rubs off.................................................................................................................................................................................184
Toner specks...................................................................................................................................................................................184
Transparency print quality is poor..........................................................................................................................................185
Uneven print density ...................................................................................................................................................................185
Contacting Technical Support......................................................................................................................................185
Appendix..........................................................................................186
Index.................................................................................................188
Contents
9 10
Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This produ ct uses a printing pr ocess that heats th e print media, and th e heat may cause the med ia to release emissions .
You must understand the section in your operating instru ctions that discusses t he guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.
Safety information
11
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK H AZARD: To avoid the risk of el ectric shock when cleani ng the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Safety information
12
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
• Connecting the printer
Setup documentation—The setup documentation
came with the printer.
• Installing the printer software
Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
• Performing printing depending on your printer model
• Configuring printer settings
User's Guide—The User's Guide is available on the
Software and Documentation CD.
Quick Reference—The Quick Reference i s a vailab le on th e
Soft ware an d Docum entat ion CD under “View Additional
Documentation.”
For updates, check our Web site at support.dell.com.
• Viewing and printing documents and photos
• Setting up and using printer software
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
• Convenient reference sheet to keep near the printer
Help using the printer software Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click to view context-sensitive information.
Notes:
The latest supplemental information, updates, and technical
support:
• Documentation
• Driver downloads
• Product upgrades
• Service call and repair information
• Order status
• Live chat support
• E-mail support
• Telephone support
Learning about the printer
13
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
Dell Support Web site—support.dell.com
Support telephone numbers and hours of operation for
your region or country can be found on the Support Web
site.
Have the f ollowing information ready when you contact
support so that they may serve you faster:
• Service Tag
• Express Service Code
Note: The Service Tag and Express Service Code appear
on labels located on your printer.
What are you looking for? Find it here
• Software and Drivers—Certified drivers for my printer and
installers for Dell printer software
• Readme files—Last-minute technical changes, or advanced
technical reference material for experienced users or
technicians
• Supplies and accessories for my printer
• Replacement cartridges
• Safety information for preparing to operate my printer
• Regulatory information
• Warranty information
Software and Documentation CD
Dell Printer Supplies Web site–dell.com/supplies
You can purchase printer supplies online, by telephone,
or in select retail stores.
Product Information Guide
Product Information Guide
Note: The Product Information Guide may not be
available in your country or region.
Printer configurations
Basic model
Feature
Standard exit bin 350 sheets
1
Printer control panel Not applicable
2
Multipurpose feeder 100 sheets
3
Paper Capacity
1
1
2
3
4
Standard tray (Tray 1) 250 or 550 sheets
4
1
Based on 75 g/m2 (20 lb.) paper.
Learning about the printer
14
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option.
1
2
3
4
6
5
7
8
9
Feature/Option
1
5-bin mailbox
2
Paper Capacity
500 sheets
1
2 5-bin mailbox 500 sheets
3
4
5
Envelope feeder 85 envelopes
Standard tray (Tray 1) 250 or 550 sheets
Duplex unit
3
Not applicable
6 Optional tray (Tray 2) 550 sheets
7
8
9
1
Based on 75 g/m2 (20 lb.) paper.
2
The printer supports up to three output expander units, two 5-bin mailboxes, one high capacity output expander (not
Optional tray (Tray 3) 550 sheets
Optional 2000-sheet tray (Tray 4) 2000 sheets
Caster base Not applicable
depicted), or one stapler unit (not depicted).
3
Optional duplex unit available for basic model with a 250-sheet standard tray. Models with a 550-sheet standard tray
may have an internal duplex unit.
Learning about the printer
15
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
• Allow the following recommended amount of space around the printer for proper ventilation:
5
4
1 Right Side 31 cm (12 in.)
2 Left Side 31 cm (12 in.)
3 Front 51 cm (20 in.)
4 Rear 31 cm (12 in.)
5 Top
1
Allows for addition of all output options.
1
137 cm (54 in.)
1
3
2
Learning about the printer
16
Understanding the printer control panel
123
89
7
Item Description
1 Display Shows messages and pictures that communicate the status of the printer
Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items, or to increase
2
or decrease a value when entering numbers.
Press the left or right arrow buttons to scroll through menu settings (also called values or
options), or to scroll through text that rolls to another screen.
56
4
3 Select
• Opens a menu item and displays the available values or settings. The current setting is
indicated by an asterisk (*).
• Saves a displayed menu item as the new user default setting.
Notes:
• When a new setting is saved as the user default setting, it remains in effect until a new
setting is saved or until factory defaults are restored.
• Settings chosen from a software program can also change or override the user default
settings selected from the printer control panel.
Keypad Enter numbers or symbols on the display.
4
Back Returns the display to the previous screen
5
Indicator light Indicates the printer status:
6
• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Solid red—Operator intervention is needed.
Learning about the printer
17
Item Description
Stop Stops all printer activity
7
A list of options is offered once Stopped appears on the display.
8 Menu Opens the menu index
Note: The menus are available only when the printer is in the Ready state.
USB port Insert a flash drive into the front of the printer to print saved files.
9
Note: Only the front USB port supports flash drives.
Learning about the printer
18
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Available internal options
• Memory cards
• Firmware cards
• Printer hard disk
• Internal Solutions Ports (ISP)
All of these options may not be available. For more information, contact the place where you purchased the printer.
Accessing the system board to install internal options
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1 Open the system board door.
Additional printer setup
19
2 Loosen the screws on the system board cover.
3 Remove the system board cover.
4 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup
20
1
2
3
1 Firmware and flash memory card connectors
2 Memory card connector
3 Printer hard disk connector
Installing a memory card
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1 Access the system board.
3
2
1
Additional printer setup
21
2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3 Open the memory card connector latches.
4 Align the notches on the memory card with the ridges on the connector.
2
1 Notches
2 Ridges
5 Push the memory card straight into the connector until it snaps into place.
6 Replace the system board cover and close the system board door.
1
3
1
2
Installing a flash memory or firmware card
Note: This task requires a flathead screwdriver.
Additional printer setup
22
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
3
2
1
2 Unpack the card.
Note: Avoid touching any electrical components on the card.
3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1
2
1 Plastic pins
2 Metal pins
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4 Push the card firmly into place.
Notes:
• The entire length of the connector on the card must touch and be flush against the system board.
• Be careful not to damage the connectors.
5 Replace the system board cover and close the system board door.
1
2
3
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Installing an Internal Solutions Port
The system bo ard supports one optional Internal Solutions Port (ISP). Insta ll an ISP for additional connectivit y options.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
3
2
1
2 Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3 Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
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a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
b Remove the screws holding the printer hard disk in place.
c Remove the printer hard disk by pulling it upward to unseat the standoffs.
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d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and
then remove the bracket. Set the printer hard disk aside.
4 Remove the metal cover from the ISP opening.
2
1
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5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.
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7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the
thumbscrew at this time.
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9 Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Note: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,
see “Installing a printer hard disk” on page 31.
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