Dell 5160 User Manual

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Page 1

Dell™ Inspiron™ 5160

Owner’s Manual

Model PP08L

www.dell.com | support.dell.com

Page 2

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

Dell Inspiron Help

file. To access the help file, see

page 10.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows®

operating systems are not applicable.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, AccessDirect, Dell Precision, Dell TravelLite, Dimension, OptiPlex, Latitude,

TrueMobile, DellNet, PowerApp, PowerEdge, PowerConnect, PowerVault, and Axim are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, MS-DOS, and Outlook are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP08L

January 2005 P/N G7482 Rev. A02

Page 3

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1 A Tour of Your Computer

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Left Side View

Right Side View

Back View

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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2 Setting Up Your Computer

Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Setting Up Your Internet Connection

Setting Up a Printer

Printer Cable

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting a USB Printer

Power Protection Devices

Surge Protectors Line Conditioners

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Uninterruptible Power Supplies

. . . . . . . . . . . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . . . 26

3 Using a Battery

Battery Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Checking the Battery Charge

Microsoft Windows Power Meter Low-Battery Warning

Charging the Battery

Removing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Contents 3

Page 4

Installing a Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Using CDs, DVDs, and other Multimedia

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Copying CDs and DVDs

How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips

Connecting Your Computer to a TV or Audio Device

S-Video Connection Composite Video Connection Enabling the Display Settings for a TV

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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5 Using the Keyboard and Touch Pad

Dell™ AccessDirect™ Buttons . . . . . . . . . . . . . . . . . . . . . . . . . 37

Button Functions Reprogramming the Buttons

Numeric Keypad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6 Using PC Cards

4 Contents

Key Combinations

System Functions Display Functions Power Management Speaker Functions Microsoft

Touch Pad

Customizing the Touch Pad

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

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Windows® Logo Key Functions . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . . 40

PC Card Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

PC Card Blanks

Extended PC Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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Page 5

Removing a PC Card or Blank . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing a PC Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

7 Setting Up a Home and Office Network

Connecting to a Network Adapter . . . . . . . . . . . . . . . . . . . . . . . . 45

Network Setup Wizard

Connecting to a Wireless Local Area Network

Determining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Configuring Security Settings (Optional)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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8 Solving Problems

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

When to Use the Dell Diagnostics Starting the Dell Diagnostics

Drive Problems

Optical drive problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

. . . . . . . . . . . . . . . . . . . . . . . . . . . 58

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . 55

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. . . . . 58

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E-mail, Modem, and Internet Problems

Error Messages

IEEE 1394 Device Problems

Keyboard Problems

External Keyboard Problems Unexpected Characters

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

. . . . . . . . . . . . . . . . . . . . . . . . . . . 61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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. . . . . . . . . . . . . . . . . . . . . . . . . . 63

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The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly

. . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . . . . . . . . . 63

Contents 5

Page 6

A program is designed for an earlier Windows operating system . . . . . 64

A solid blue screen appears Other software problems

. . . . . . . . . . . . . . . . . . . . . . . . 64

. . . . . . . . . . . . . . . . . . . . . . . . . . 65

Memory Problems

Network Problems

PC Card Problems

Power Problems

Ensuring Sufficient Power for Your Computer

Printer Problems

Scanner Problems

Sound and Speaker Problems

No sound from integrated speakers No sound from external speakers No sound from headphones

Touch Pad or Mouse Problems

Video and Display Problems

If the display is blank If the display is difficult to read If only part of the display is readable

Drivers

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

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. . . . . . . . . . . . . . . . . . . . . . 74

9 Adding and Replacing Parts

6 Contents

Resolving Software and Hardware Incompatibilities

Restoring Your Operating System

Using Microsoft

Windows XP System Restore . . . . . . . . . . . . . . . 76

Using Dell PC Restore by Symantec

. . . . . . . . . . . . . . . . . . . . . . . . 75

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. . . . . . . . . . . . . 75

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Recommended Tools Turning Off Your Computer Before Working Inside Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

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Page 7

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Returning a Hard Drive to Dell

. . . . . . . . . . . . . . . . . . . . . . . 83

Memory

Modem

Mini PCI Card

Optical Drive

Keyboard

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

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10 Appendix

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using the System Setup Program

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Viewing the System Setup Screens System Setup Screens Commonly Used Options

Dell Technical Support Policy (U.S. Only)

Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

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Macrovision Product Notice

. . . . . . . . . . . . . .

Contents 7

Page 8

8 Contents

Page 9

Finding Information

What Are You Looking For? Find It Here

• How to set up a printer

• Additional information about setting up my computer

• How to troubleshoot and solve problems

• How to remove and install parts

• Technical specifications

• How to contact Dell

• Warranty information

• Terms and conditions

• Safety instructions

• Regulatory information

• Ergonomics information

• End-user license agreement

Inspiron Owner’s Manual

NOTE: This document is available as a PDF at

support.dell.com.

Dell™ Product Information Guide

NOTE: This document is available as a PDF at

support.dell.com.

Finding Information 9

Page 10

What Are You Looking For? Find It Here

• How to set up my computer

www.dell.com | support.dell.com

Setup Diagram

• Tips on using Microsoft® Windows

• How to play CDs and DVDs

• How to use standby mode and hibernate mode

• How to change my display resolution

• How to clean my computer

• Service Tag and Express Service Code

• Microsoft Windows License Label

The Dell Inspiron Help File

Click the

Click

Start

button and click

User and system guides Dell Inspiron Help

Help and Support

and click

User’s guides

Service Tag and Microsoft Windows License

These labels are located on the bottom of your computer.

• Use the Service Tag to identify your computer when you

support.dell.com

use or contact technical support.

• Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries.

10 Finding Information

Page 11

What Are You Looking For? Find It Here

• Latest drivers for my computer

• Answers to technical service and support questions

• Online discussions with other users and technical support

• Documentation for my computer

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support

site.

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from technicians, and online courses

• Community — Online discussion with other Dell customers

• Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty, and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications, and white papers

• How to use Windows XP

• Documentation for my computer

• Documentation for devices (such as a modem)

Windows Help and Support Center

Click the

Type a word or phrase that describes your problem and click the arrow icon.

Click the topic that describes your problem.

Follow the instructions on the screen.

Start

button and click

Help and Support

Finding Information 11

Page 12

www.dell.com | support.dell.com

12 Finding Information

Page 13

A Tour of Your Computer

Front View

display latch

Dell™ AccessDirect™ button

power button

touch pad

touch pad buttons

speaker

display

keyboard status lights

keyboard

speaker

device status lights

DISPLAY LATCH — Keeps the display closed.

ISPLAY — For more information about your display, see "Using the Display" in the Dell Inspiron Help

file. To access the help file, see page 10.

A Tour of Your Computer 13

Page 14

KEYBOARD STATUS LIGHTS

www.dell.com | support.dell.com

The green lights located above the keyboard indicate the following:

Turns on when the numeric keypad is enabled.

Turns on when Caps Lock is enabled.

Turns on when the scroll lock function is enabled.

EYBOARD —

The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo key. For

information on supported key combinations, see page 38.

SPEAKERS — To adjust the volume of the integrated speakers, use the key combinations (see volume control.

14 A Tour of Your Computer

page 38)

for

Page 15

DEVICE STATUS LIGHTS

Turns on when you turn on the computer. Blinks or turns off in power management mode.

Turns on when the computer reads or writes data.

NOTICE: To avoid loss of data, never turn off the computer while the

light is flashing.

Blinks to indicate battery charge status.

If the computer is connected to an electrical outlet, the light operates as follows:

– Solid green: The battery is charging.

If the computer is running on a battery, the light operates as follows:

– Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low. – Solid orange: The battery charge is critically low.

TOUCH PAD BUTTONS — Touch pad buttons provide the functionality of a mouse. See page 40 for more information.

OUCH PAD — The touch pad and touch pad buttons provide the functionality of a mouse. See page 40

for more information.

OWER BUTTON — Press the power button to turn on the computer or to enter or exit a power

management mode. For more information, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 10.

NOTICE: To avoid losing data, turn off your computer by performing a Windows shutdown rather than by

pressing the power button (see "Turning Off Your Computer" on page 79).

A Tour of Your Computer 15

Page 16

If the computer stops responding, press and hold the power button until the computer turns off completely (which may take several seconds).

ELL™ ACCESSDIRECT™ BUTTON — Press this button to launch a frequently used program, such as

support and educational tools. You can reprogram the button to launch a program of your choice. For more information, see page 37.

Left Side View

www.dell.com | support.dell.com

PC CARD SLOT — Supports one PC Card, such as a modem or network adapter. For more information, see "Using PC Cards" in the Dell Inspiron Help file. To access the help file, see page 10.

UDIO CONNECTORS

PC Card slot

audio connectors (2) optical drive

Attach headphones or speakers to the connector.

Attach a microphone to the connector.

OPTICAL DRIVE — Accommodates a DVD drive, a DVD/RW+R drive, or DVD/CD-RW combo drive.

16 A Tour of Your Computer

Page 17

Right Side View

security cable slot

battery/battery bay

BATTERY/BATTERY BAY — When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 27.

IR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the

computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is normal and

does not indicate a problem with the fan or the computer.

air vents

A Tour of Your Computer 17

Page 18

SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device.

NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.

www.dell.com | support.dell.com

Back View

NOTE: The connector for your AC adapter on your computer may look different than the connector in the

following graphic.

AC adapter connector

air vents

IR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the

computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

18 A Tour of Your Computer

S-video TV-out connector

modem connector

video connector

USB connectors (2)

network connector

IEEE 1394 connector

Page 19

NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is normal and

does not indicate a problem with the fan or the computer.

AC A

DAPTER CONNECTOR — Attach an AC adapter to the computer.

NOTE: The AC adapter in the following graphic may not look exactly like the AC adapter that shipped

with your computer.

AC adapter connector

AC adapter

NOTICE: Use only the AC adapter that came with your computer.

The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.

CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and

power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.

CAUTION: Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use

it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter inside a carrying case.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the

cable itself, and pull firmly but gently to avoid damaging the cable.

S-V

IDEO TV-OUT CONNECTOR

Connects your computer to a TV. For more information, see page 33.

A Tour of Your Computer 19

Page 20

USB CONNECTORS

VIDEO CONNECTOR

www.dell.com | support.dell.com

IEEE 1394 CONNECTOR — Use to attach devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras.

ODEM CONNECTOR

Connects USB devices, such as a mouse, keyboard, or printer.

Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help file. To access the help file, see page 10.

Connect the telephone line to the modem connector.

For information on using the modem, see the online modem documentation supplied with your computer.

NETWORK CONNECTOR

NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the

computer, do not plug a telephone line into the network connector.

20 A Tour of Your Computer

Connects the computer to a network. The lights next to the connector indicate activity for both wired and wireless network communications.

For information on using the network adapter, see the online network adapter documentation supplied with your computer.

Page 21

Bottom View

modem/Mini PCI card cover battery/battery bay

hard drive air vent

memory module cover battery latch release

MODEM/MINI PCI CARD COVER — Covers the compartment that contains the modem and Mini PCI card. See page 87.

ATTERY/BATTERY BAY — When a battery is installed, you can use the computer without connecting

the computer to an electrical outlet. See page 27.

IR VENTS — The computer uses an internal fan to create airflow through the vents, which prevents the

computer from overheating.

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.

NOTE: The fan runs constantly, and fan speed may vary depending on usage. Fan noise is normal and

does not indicate a problem with the fan or the computer.

ATTERY LATCH RELEASE — Releases the battery. See page 27 for instructions.

EMORY MODULE COVER — Covers the compartment that contains the memory module(s) and the

optical drive release lever. See page 83 and page 89.

ARD DRIVE — Stores software and data.

A Tour of Your Computer 21

Page 22

www.dell.com | support.dell.com

22 A Tour of Your Computer

Page 23

Setting Up Your Computer

Connecting to the Internet

NOTE: ISPs and ISP offerings vary by country.

To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options:

• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections.

• DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.

• Cable modem connections that provide high-speed Internet access through your local cable TV line.

If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.

Setting Up Your Internet Connection

To set up an AOL or MSN connection:

Save and close any open files, and exit any open programs.

Double-click the

Follow the instructions on the screen to complete the setup.

If you do not have an Internet connection with a different ISP:

Save and close any open files, and exit any open programs.

Click the

The

Start

New Connection Wizard

MSN Explorer

button and click

appears.

AOL

icon on the Microsoft® Windows® desktop.

AOL

icon on your desktop or if you want to set up an

Internet Explorer

Click

Connect to the Internet

Setting Up Your Computer 23

Page 24

In the next window, click the appropriate option:

• If you do not have an ISP and want to select one, click

service providers (ISPs)

• If you have already obtained setup information from your ISP but you did not receive a setup CD, click

• If you have a CD, click

Click

If you selected instructions on the screen to complete the setup.

Set up my connection manually

Use the CD I got from an ISP

, continue to step 6. Otherwise, follow the

Choose from a list of Internet

www.dell.com | support.dell.com

NOTE: If you do not know which type of connection to select, contact your ISP.

Click the appropriate option under click

Use the setup information provided by your ISP to complete the setup.

If you are having problems connecting to the Internet, see "E-mail, Modem, and Internet Problems" on page 59. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Setting Up a Printer

NOTICE: Complete the operating system setup before you connect a printer to the computer.

See the documentation that came with the printer for setup information, including how to:

• Obtain and install updated drivers.

• Connect the printer to the computer.

• Load paper and install the toner or ink cartridge.

• Contact the printer manufacturer for technical assistance.

Printer Cable

Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.

How do you want to connect to the Internet?

, and then

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on.

Complete the operating system setup if you have not already done so.

Install the printer driver if necessary. See the documentation that came with your printer.

24 Setting Up Your Computer

Page 25

Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.

Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions

caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.

Setting Up Your Computer 25

Page 26

Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions.

NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from

the network wall jack during electrical storms.

Line Conditioners

NOTICE: Line conditioners do not protect against power interruptions.

Line conditioners are designed to maintain AC voltage at a fairly constant level.

Uninterruptible Power Supplies

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NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage.

NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other

devices, such as a printer, to a separate power strip that provides surge protection.

A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

26 Setting Up Your Computer

Page 27

Using a Battery

Battery Performance

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

NOTE: Batteries for portable computers are covered only during the initial 1-year period of the limited

warranty for your computer. For more information about the Dell warranty for your computer, see the

Product Information Guide or separate paper warranty document that shipped with your computer.

For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

Battery operating time varies depending on operating conditions.

NOTE: Battery operating time (the time the battery can hold anty documerating tiy

Using a Battery 27

Page 28

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a

charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide.

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,

incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.

Checking the Battery Charge

The Microsoft® Windows® power meter window and icon, the battery charge gauge, and the low-battery warning provide information on the battery charge.

www.dell.com | support.dell.com

Microsoft Windows Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon on the taskbar. For more information about the "Power Management" in the

If the computer is connected to an electrical outlet, a icon appears.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.

Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.

A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the To access the help file, see page 10.

Power Meter

Dell Inspiron Help file. To access help, see page 10.

Dell Inspiron Help

tab, see

file.

Charging the Battery

NOTE: The AC adapter charges a completely discharged battery in approximately 3 hours with the

computer turned off. Charge time is significantly longer if the computer is on and running at high processor speeds and system activity levels. Running the computer at high system activity levels for extended periods of time may prevent the battery from charging.

When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.

28 Using a Battery

Page 29

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For more information about resolving problems with a battery, see "Power Problems" on page 67.

Removing a Battery

CAUTION: Before performing these procedures, disconnect the modem from the telephone wall jack.

Ensure that the computer is turned off or connected to an electrical outlet.

Slide and hold the battery latch.

battery

Remove the battery.

Installing a Battery

Slide the battery into the bay until the latch clicks.

battery latch

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.

Using a Battery 29

Page 30

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30 Using a Battery

Page 31

Using CDs, DVDs, and other Multimedia

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Dell™ Inspiron™ Help file. To access the help file, see

page 10

Copying CDs and DVDs

NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs.

This section applies only to computers that have a DVD+RW\DVD+R or DVD/CD-RW combo drive.

The following instructions show how to make an exact copy of a optical drive. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner of the window, and then click

How to Copy a CD or DVD

NOTE: If you have a DVD/CD-RW combo drive or DVD+RW/+R drive and you experience recording

problems, check for available software patches at the Sonic support website at support.sonic.com.

Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats.

RecordNow Help

RecordNow Tutorial

NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic

RecordNow.

Click the

RecordNow!

Click either the audio tab or the data tab, depending on the kind of CD or DVD you want to copy.

Click

Start

button, point to

Exact Copy

All Programs→

Sonic→ RecordNow!

Using CDs, DVDs, and other Multimedia 31

, and then click

Page 32

To copy the CD or DVD:

• Ensure that the settings are correct and click or DVD and copies it to a temporary folder on your computer hard drive.

When prompted, insert a blank CD or DVD into the CD or DVD drive and click

• The computer copies the data on the CD or DVD to the blank CD or DVD.

Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

Using Blank CD-Rs and CD-RWs

Your CD-RW drive can write to two different types of recording media—CD-Rs and CD-RWs

www.dell.com | support.dell.com

(including high-speed CD-RWs). Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again without changing your method of recording (see the Sonic documentation for more information). Use blank CD-RWs to write to CDs or to erase, rewrite, or update data on CDs.

Your DVD-writable drive can write to four different types of recording media—CD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Blank DVD+Rs can be used to permanently store large amounts of information. After you create a DVD+R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+RWs if you plan to erase, rewrite, or update information on that disc later.

Helpful Tips

• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project.

• You must use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

• You cannot create audio DVDs with Sonic RecordNow.

• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.

• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the recording.

• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.

• See the Sonic support website at

Copy

support.sonic.com

. The computer reads your source CD

for additional information.

32 Using CDs, DVDs, and other Multimedia

Page 33

Connecting Your Computer to a TV or Audio Device

NOTE: Video and audio cables for connecting your computer to a TV or other audio device are not

included with your computer. Cables may be purchased at most consumer electronics stores. The composite TV-out adapter cable is available for purchase from Dell.

Your TV has either an S-video input connector or a composite video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable or composite video cable to connect your computer to your TV. For a TV with only a composite video-input connector, you must also use a composite TV-out adapter cable, which is available from Dell.

The audio connector on the side of the computer enables you to connect the computer to your TV or audio device, using a commercially available audio cable.

NOTE: See the diagrams at the beginning of each subsection to help you determine which method of

connection you should use.

When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 36 to ensure that the computer recognizes and works properly with the TV.

S-Video Connection

Turn off the computer and the TV and/or audio device that you want to connect.

Plug one end of the S-video cable in to the S-video TV-out connector on the computer.

Plug the other end of the S-video cable in to the S-video input connector on your TV.

Using CDs, DVDs, and other Multimedia 33

Page 34

Plug the single-connector end of the audio cable in to the headphone connector on your computer.

Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

www.dell.com | support.dell.com

Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 36 to ensure that the computer recognizes and works properly with the TV.

Composite Video Connection

34 Using CDs, DVDs, and other Multimedia

Page 35

composite TV-out adapter cable

composite video cable

audio cable

Turn off the computer and the TV and/or audio device that you want to connect.

Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer.

composite TV-out adapter cable

S-video TV-out connector

composite

S-video connector

Plug one end of the composite video cable in to the composite video-input connector on the

video-input connector

composite TV-out adapter cable.

Plug the other end of the composite video cable in to the composite video-input connector on the TV.

Using CDs, DVDs, and other Multimedia 35

Page 36

Plug the single-connector end of the audio cable in to the headphone connector on the computer.

Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.

www.dell.com | support.dell.com

Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.

See "Enabling the Display Settings for a TV" on page 36 to ensure that the computer recognizes and works properly with the TV.

Enabling the Display Settings for a TV

NVIDIA Video-Controller Card

NOTE: Ensure that you properly connect the TV before you enable the display settings.

Click the

Under

or pick a Control Panel icon

Click the

On the left side of the menu, click

Click

Clone

Click

Apply

Click OK to confirm the settings change.

Click

Yes

Click OK.

Start

button and click

Settings

tab and click

Nvidia GeForce

Control Panel

Advanced

tab.

to enable the television.

to keep the new settings.

, click

Display

nView Display Mode

36 Using CDs, DVDs, and other Multimedia

Page 37

Using the Keyboard and Touch Pad

Dell™ AccessDirect™ Buttons

Press this button to launch a frequently used program, such as support and educational tools or your default Internet browser.

Button Functions

Provides access to support and educational tools that Dell installed on your computer.

Launches your default Internet browser.

Launches

Opens your default e-mail program; is reprogrammable to launch a program of your choice.

Reprogramming the Buttons

To change the reprogrammable button settings, to find information on using the buttons, or to change the button scheme to control CD or DVD player functions:

Open the Control Panel and double-click the

Click the

www.dell.com

AccessDirect

Help

button and follow the instructions on the screen.

; is reprogrammable to launch a program of your choice.

Keyboard

tab.

icon.

Using the Keyboard and Touch Pad 37

Page 38

Numeric Keypad

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The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down <Fn> and press the desired key.

• To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.

• To disable the keypad, press <Num Lk> again.

numeric keypad

Key Combinations

System Functions

<Ctrl><Shift><Esc> Opens the Task Manage r window

<Fn><F11> Enables and disables the numeric keypad

<Fn><F12> Enables and disables the scroll lock

Display Functions

<Fn><F8> Switches the video image to the next display option. The

options include the integrated display, an external monitor, and both displays simultaneously.

<Fn> and up-arrow key Increases brightness on the integrated display only (not

on an external monitor).

38 Using the Keyboard and Touch Pad

Page 39

<Fn> and down-arrow key

Decreases brightness on the integrated display only (not on an external monitor).

Power Management

<Fn><Esc> Activates a power management mode. You can

reprogram this keyboard shortcut to activate a different

power management mode using the Advanced tab in the

Power Options Properties window in the Dell Inspiron

Help file for more information. To access the help file,

see

page 10

Speaker Functions

<Fn><Page Up> Increases the volume of the integrated speakers and

external speakers, if attached

<Fn><Page Dn> Decreases the volume of the integrated speakers and

external speakers, if attached

<Fn><End> Enables and disables the integrated speakers and external

speakers, if attached

Microsoft

Windows® Logo Key Functions

Windows logo key and <m>

Windows logo key and <Shift><m>

Windows logo key and <e> Runs Windows Explorer

Windows logo key and <r> Opens the Run dialog box

Windows logo key and <f> Opens the Search Results dialog box

Windows logo key and <Ctrl><f>

Windows logo key and <Pause>

Minimizes all open windows

Maximizes all windows

Opens the Search Results-Computer dialog box (if

the computer is connected to a network)

Opens the System Properties dialog box

To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click

Printers and Other Hardware

, and then click

Keyboard

Using the Keyboard and Touch Pad 39

Page 40

Touch Pad

The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.

www.dell.com | support.dell.com

• To move the cursor, lightly slide your finger over the touch pad.

• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button.

• To select and move (or drag) an object, position the cursor on the object and tap down-updown on the touch pad. On the second down motion, leave your finger on the touch pad and move the selected object by sliding your finger over the surface.

• To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch-pad button twice.

touch pad

touch pad buttons

Customizing the Touch Pad

You can use the

1Open the Control Panel, click

In the

•Click the

Click OK to save the settings and close the window.

40 Using the Keyboard and Touch Pad

Mouse Properties

Device Select

Pointer

window to disable the touch pad or adjust its settings.

Printers and Other Hardware

window:

tab to disable the touch pad.

tab to adjust touch pad settings.

, and then click

Mouse

Page 41

Using PC Cards

PC Card Types

See "PC Card" on page 93 for information on supported PC Cards.

NOTE: A PC Card is not a bootable device.

The PC Card slot has one connector that supports a single Type I or Type II card.

The PC Card slot supports CardBus technology and extended PC Cards. "Type" of card refers to its thickness, not its functionality.

PC Card Blanks

Your computer shipped with a plastic blank installed in the PC Card slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no PC Card is installed in the slot; blanks from other computers may not fit your computer.

To remove the blank, see "Removing a PC Card or Blank" on page 41.

Extended PC Cards

An extended PC Card (for example, a wireless network adapter) is longer than a standard PC Card and extends outside the computer. Follow these precautions when using extended PC Cards:

• Protect the exposed end of an installed card. Striking the end of the card can damage the system board.

• Always remove an extended PC Card before you pack the computer in its carrying case.

Removing a PC Card or Blank

NOTICE: Use the PC Card configuration utility (click the icon in the taskbar) to select a card and

stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached.

Using PC Cards 41

Page 42

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Press in on the latch.

For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

www.dell.com | support.dell.com

Remove the card or blank.

Save a blank to use when no PC Card is installed in a slot. Blanks protect unused slots from dust and other particles.

42 Using PC Cards

Page 43

Installing a PC Card

You can install a PC Card in the computer while the computer is running. The computer automatically detects the card.

PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

To install a PC Card:

Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.

Slide the card into the slot until the card is completely seated in its connector.

If you encounter too much resistance, do not force the card. Check the card orientation and try again.

The computer recognizes most PC Cards and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card.

Using PC Cards 43

Page 44

www.dell.com | support.dell.com

44 Using PC Cards

Page 45

Setting Up a Home and Office Network

Connecting to a Network Adapter

Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.

To connect a network cable:

Connect the network cable to the network adapter connector on the back of your computer.

NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure.

Connect the other end of the network cable to a network connection device, such as a network wall jack.

NOTE: Do not use a network cable with a telephone wall jack.

Setting Up a Home and Office Network 45

Page 46

Network Setup Wizard

The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.

Click the click

Network Setup Wizard

On the welcome screen, click

Click

Checklist for creating a network

NOTE: Selecting the connection method labeled "This computer connects directly to the Internet"

www.dell.com | support.dell.com

enables the integrated firewall provided with Windows XP.

Complete the checklist and required preparations.

Return to the Network Setup Wizard and follow the instructions on the screen.

Connecting to a Wireless Local Area Network

NOTE: These networking instructions do not apply to cards with Bluetooth® wireless technology or

cellular products.

Determining Your Network Type

NOTE: Most wireless networks are of the infrastructure type.

Wireless networks fall into three categories—infrastructure networks, ad-hoc networks, and home networks. An infrastructure network uses routers or access points to connect several computers. An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. A home network typically employs high-speed Internet access such as DSL or cable, and an access point or router. For more information on the type of network you have, go to

support.dell.com

Start

button, point to

and search for Knowledge Base articles on wireless networking.

All Programs→ Accessories→ Communications

, and then

46 Setting Up a Home and Office Network

Page 47

Connecting to a Wireless Network in Microsoft Windows XP

Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The Support website at

Click the

Double-click

Click

Wireless Network Connection

The

Wireless Network Connection

Under

The

Wireless Network Connection Properties

support.dell.com

Start

button, click

Network Connections

Network Tasks

in the left-hand pane, click

Control Panel

icon is highlighted.

, and then click

Change settings of this connection

window appears.

user’s guide is located on the Dell

Switch to Classic View

Setting Up a Home and Office Network 47

Page 48

Click the

NOTE: The names of wireless networks that your computer can detect are listed under Available

Networks.

www.dell.com | support.dell.com

Wireless Networks

tab.

48 Setting Up a Home and Office Network

Page 49

Click

Add

The

Wireless network properties

window appears.

NOTE: If you are using a WPA-protected network, and the Association tab does not give you the option

to select WPA, download the WPA wireless security update from the Microsoft support site.

Enter the name of your network in the

If you do not need to configure security settings

If you choose to configure security settings (optional)

Network name (SSID)

, go to step 9.

, go to "Configuring Security Settings

field.

(Optional)" on page 50.

Setting Up a Home and Office Network 49

Page 50

Click OK.

Your new network name appears in the complete.

www.dell.com | support.dell.com

Preferred networks

field, and your network setup is

Configuring Security Settings (Optional)

Choose one of the following connection options based on the security settings for your network:

• Connecting to a Network with Wired Equivalent Protocol (WEP) Security Requirements

• Connecting to a Network with Wi-Fi Protected Access (WPA) Security Requirements

NOTE: Network security settings are unique to your network. Dell cannot provide this information.

Connecting to a Network With Wired Equivalent Protocol (WEP) Security Requirements

In the

Preferred networks

Click

Properties

50 Setting Up a Home and Office Network

field, click the name of your wireless network.

Page 51

From the

Network Authentication

drop-down menu, select

Open

Earlier versions of Dell wireless network software may not contain the drop-down menu. If you are using an earlier version, click to check the

Data encryption (WEP enabled)

check box

and go to step 5.

From the

If the wireless network does not require a network key, such as a password, go to step 9.

Click to uncheck the

Enter the WEP network key in the

Enter the WEP network key again in the

NOTE: Your computer can take up to 1 minute to connect to the network.

Click OK.

Data encryption

The key is provided for me automatically

drop-down menu, select

Network key

field.

Confirm network key

WEP

check box.

field.

Your network setup is complete.

Setting Up a Home and Office Network 51

Page 52

Connecting to a Network With Wi-Fi Protected Access (WPA) Security Requirements

The following instructions are basic steps for connecting to a WPA network. If your network requires a user name, password, or domain settings, consult the setup instructions in the user’s guide for your wireless network card.

NOTE: WPA protocols require that you know the network authentication and data encryption settings

for your wireless network. In addition, your WPA-protected network may require special settings such as a network key, user name, password, and domain name.

In the

Preferred networks

Click

Properties

From the

www.dell.com | support.dell.com

type.

If you are using a WPA-protected network, and the option to select WPA, download the WPA wireless security update from the Microsoft support site.

field, click the name of your wireless network.

Network Authentication

drop-down menu, select your network authentication

Association

tab does not give you the

52 Setting Up a Home and Office Network

Page 53

From the

If your wireless network requires a key, enter it in the

NOTE: Your computer can take up to 1 minute to connect to the network.

Click OK.

Data encryption

drop-down menu, select your data encryption type.

Network key

Your network setup is complete.

field.

Setting Up a Home and Office Network 53

Page 54

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54 Setting Up a Home and Office Network

Page 55

Solving Problems

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this chapter and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Starting the Dell Diagnostics

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see page 101).

Shut down the computer (see page 79).

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s

power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

Windows® desktop. Then shut down your computer (see page 79) and try again.

When the boot device list appears, highlight

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

• During the assessment, answer any questions that appear.

• If a failure is detected, the computer stops and beeps. To stop the assessment and restart

the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

Diagnostics

and press <Enter>.

Solving Problems 55

Page 56

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see page 101) before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message

Dell Diagnostic Utility Partition. Press any key to continue

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard

drive.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the

Main Menu

screen appears, click the button for the

option you want.

Booting

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Option Function

Express Test Performs a quick test of devices. This test typically takes

Extended Test Performs a thorough check of devices. This test typically

Custom Test Tests a specific device. You can customize the tests you

Symptom Tree Lists the most common symptoms encountered and

If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 101).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

If you run a test from the described in the following table for more information.

10 to 20 minutes and requires no interaction on your

part. Run Express Test first to increase the possibility of

tracing the problem quickly.

takes an hour or more and requires you to answer questions periodically.

want to run.

allows you to select a test based on the symptom of the problem you are having.

Custom Test

Symptom Tree

option, click the applicable tab

Tab Function

Results Displays the results of the test and any error conditions

Errors Displays error conditions encountered, error codes, and

56 Solving Problems

encountered.

the problem description.

Page 57

Ta b Function

Help Describes the test and may indicate requirements for

running the test.

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test

settings.

When the tests are complete, close the test screen to return to the the Dell Diagnostics and restart the computer, close the

Main Menu

screen.

screen. To exit

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE — Click the Start button and click

My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus

software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE —

• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

• Insert a bootable floppy disk and restart the computer.

CLEAN THE DRIVE OR DISK —

ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE

CHECK THE CABLE CONNECTIONS

See

the Dell Inspiron Help file (see page 10).

Solving Problems 57

Page 58

CHECK FOR HARDWARE INCOMPATIBILITIES

RUN THE DELL DIAGNOSTICS (SEE PAGE 55)

Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a

defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all

DVD drives.

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Problems writing to a CD/DVD-RW drive

CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.

TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See the Dell Inspiron Help file (see page 10) or search for the keyword standby in the Windows Help and Support Center for information on power management modes (see page 11).

CHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD or DVD creation software.

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

Ensure that the computer is shut down.

Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.

• Ensure that the disk or disc is inserted properly.

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Page 59

Hard drive problems

ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

RUN CHECK DISK —

Click the

Right-click

Click

Click the

Under

Click

Start

button and click

Local Disk C:

Properties

Tools

tab.

Error-checking

, click

My Computer

Check Now

Scan for and attempt recovery of bad sectors Start

E-mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is

connected to a digital telephone network.

CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS — If you cannot open your e-mail attachments:

In Outlook Express, click

Click

Do not allow attachments

To ol s

, click

Options

to remove the checkmark.

, and then click

Security

CHECK THE TELEPHONE LINE CONNECTION —

HECK THE TELEPHONE JACK —

C C

ONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK — SE A DIFFERENT TELEPHONE LINE —

• Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.)

• Ensure that you hear a click when you insert the telephone line connector into the modem.

• Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone.

• If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

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RUN THE MODEM HELPER DIAGNOSTICS — Click the Start button, point to All Programs, and then

click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems.

(Modem Helper is not available on all computers.)

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —

Click the

Click

Printers and Other Hardware

Click

Phone and Modem Options

Click the

Click the COM port for your modem.

Click

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ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have subscribed to an

Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a

checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an antivirus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more

information, go to support.dell.com and search for the keyword spyware.

Properties

communicating with Windows. If all commands receive responses, the modem is operating properly.

Start

button and click

Modems

tab.

, click the

Control Panel

Diagnostics

tab, and then click

Query Modem

to verify that the modem is

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

BAD COMMAND OR FILE NAME — Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to commands from the computer. See "Drive Problems" on page 57.

60 Solving Problems

Page 61

DATA ERROR — The hard drive cannot read the data. See "Drive Problems" on page 57.

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying

to copy is too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.

INSERT BOOTABLE MEDIA — The operating system is trying to boot to a nonbootable CD. Insert a CD.

NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many programs open. Close all windows and open the program that you want to use.

OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see page 81). If the problem persists, contact Dell (see page 101).

A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

Click the Start button and click

Click

Add or Remove Programs

Select the program you want to remove.

Click

Remove

Change/Remove

See the program documentation for installation instructions.

Control Panel

and follow the prompts on the screen.

X :\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR

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ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

Click the

Click

Start

button and click

Control Panel

Printers and Other Hardware

If your IEEE 1394 device is listed, Windows recognizes the device.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —

F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —

Contact Dell (see page 101) or the IEEE 1394 device manufacturer.

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Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: Use the integrated keyboard when working in MS-DOS

Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard Problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

CHECK THE KEYBOARD CABLE — Shut down the computer. Disconnect the keyboard cable and check

it for damage, and firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.

CHECK THE EXTERNAL KEYBOARD —

Shut down the computer, wait 1 minute, and turn it on again.

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

From the Windows desktop, click the

Notepad

Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

Start

button, point to

mode or when running the Dell

Programs

, point to

Accessories

, and click

62 Solving Problems

Page 63

TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED

KEYBOARD —

Shut down the computer.

Disconnect the external keyboard.

Turn on the computer.

From the Windows desktop, click the

Notepad

Type some characters on the external keyboard and verify that they appear on the display.

If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 101).

Start

button, point to

Programs

, point to

Accessories

, and click

Unexpected Characters

DISABLE THE NUMERIC KEYPAD — Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE

LECTRICAL OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

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A program stops responding

END THE PROGRAM —

Press <Ctrl><Shift><Esc> simultaneously.

Click

Applications

Click the program that is no longer responding.

Click

End Task

A program crashes repeatedly

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NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD —

The Program Compatibility Wizard configures a program so it runs in an environment similar to nonWindows XP operating system environments.

Click the

Wizard

In the welcome screen, click

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.

Start

button, point to

All Programs→ Accessories

, and then click

Program Compatibility

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Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —

• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

• See the software documentation for minimum memory requirements. If necessary, install additional memory (see page 83).

• Reseat the memory modules (see page 83) to ensure that your computer is successfully communicating

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with the memory.

• Run the Dell Diagnostics (see page 55).

IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —

• Reseat the memory modules (see page 83) to ensure that your computer is successfully communicating with the memory.

• Ensure that you are following the memory installation guidelines (see page 83).

• Run the Dell Diagnostics (see page 55).

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into

both the network connector on the back of the computer and the network jack.

CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR — No light indicates that no network communication exists. Replace the network cable.

RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN

CHECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up

your network to verify that your network settings are correct and that the network is functioning.

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PC Card Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CHECK THE PC CARD — Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS — Double-click the Safely Remove

Hardware icon in the Windows taskbar. Ensure that the card is listed.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD — Contact Dell (see page 101).

IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL — Contact the PC Card

manufacturer.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: See the Dell Inspiron Help file for information on standby mode. To access the help file, see

page 10.

CHECK THE POWER LIGHT — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

CHARGE THE BATTERY — The battery charge may be depleted.

Reinstall the battery.

Use the AC adapter to connect the computer to an electrical outlet.

Turn on the computer.

CHECK THE BATTERY STATUS LIGHT — If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 101).

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CHECK THE BATTERY TEMPERATURE — If the battery temperature is below 0° C (32° F), the computer will not start up.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices,

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power strips, and the extension cable to verify that the computer turns on.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

ADJUST THE POWER PROPERTIES — See the Dell Inspiron Help file or search for the keyword standby in the Help and Support Center. To access help, see page 10.

RESEAT THE MEMORY MODULES — If the computer power light turns on but the display remains blank, reinstall the memory modules (see page 83).

Ensuring Sufficient Power for Your Computer

Your computer is designed to use the 130-W AC adapter; for optimum system performance, you should always use a 130-W AC adapter.

The 90-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using a 90-W AC adapter will cause you to receive a

WARNING

message.

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.

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ENSURE THAT THE PRINTER IS TURNED ON

CHECK THE PRINTER CABLE CONNECTIONS —

• See the printer documentation for cable connection information.

• Ensure that the printer cables (see page 24) are securely connected to the printer and the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —

Click the

Click If the printer is listed, right-click the printer icon.

Click

port(s):

REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions

Start

button, click

View installed printers or fax printers

Properties

setting is

and click the

USB

Control Panel

Ports

tab. For a USB printer, ensure that the

, and then click

Printers and Other Hardware

Print to the following

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

CHECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup and troubleshooting information.

UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a locking tab or button.

RESTART THE COMPUTER AND TRY THE SCANNER AGAIN

CHECK THE CABLE CONNECTIONS —

• See the scanner documentation for cable connection information.

• Ensure that the scanner cables are securely connected to the scanner and the computer.

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VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —

Click the

Click If your scanner is listed, Windows recognizes the scanner.

REINSTALL THE SCANNER DRIVER — See the scanner documentation for instructions.

Start

button, click

Scanners and Cameras

Control Panel

, and then click

Printers and Other Hardware

Sound and Speaker Problems

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CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

ADJUST THE VOLUME USING KEYBOARD SHORTCUTS — Press <Fn><End> to disable (mute) or reenable the integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers and Utilities" on page 74.

No sound from external speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been

listening to MP3 songs, ensure that you did not turn the player volume down or off.

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lowerright corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector.

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TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

REINSTALL THE AUDIO DRIVER (SEE PAGE 74)

RUN THE DELL DIAGNOSTICS (SEE PAGE 55)

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted into the headphone connector (see page 16).

ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lowerright corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —

Click the

Click

Try adjusting the settings.

CHECK THE MOUSE CABLE — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

Start

Mouse

button, click

Control Panel

, and then click

Printers and Other Hardware

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TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —

Shut down the computer.

Disconnect the mouse.

Turn on the computer.

At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

REINSTALL THE TOUCH PAD DRIVER — See "Reinstalling Drivers and Utilities" on page 74.

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Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is

recommended that you attach an external monitor to your computer.

CHECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

CHECK THE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

ADJUST THE POWER PROPERTIES — Search for the keyword standby in the Windows Help and Support Center. To access help, see "Windows Help and Support Center" on page 11.

SWITCH THE VIDEO IMAGE — If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

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If the display is difficult to read

ADJUST THE BRIGHTNESS — Press <Fn> and the up- or down-arrow.

MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR — If your external

speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.

ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION — Eliminate sunlight glare, which can cause poor picture quality.

ADJUST THE WINDOWS DISPLAY SETTINGS —

Click the

Click the area you want to change or click the

Try different settings for

SEE "ERROR MESSAGES"—If an error message appears, see page 60.

Start

button and then click

Color quality

Control Panel

Display

and

Screen resolution

icon.

If only part of the display is readable

CONNECT AN EXTERNAL MONITOR —

Shut down your computer and connect an external monitor to the computer.

Turn on the computer and the monitor and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 101).

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

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Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you:

• Upgrade your operating system.

• Reinstall your operating system.

• Connect or install a new device.

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your

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problem and, if necessary, update the driver.

Windows XP

Click the

Under

Pick a Category

Click

System

In the

System Properties

Click

Device Manager

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 74).

Start

button and click

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers.

If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

Click the

Under

Click

In the

Click

Right-click the device for which the new driver was installed and click

74 Solving Problems

Start

button and click

Pick a Category

System

System Properties

Device Manager

Control Panel

, click

Performance and Maintenance

window, click the

Hardware

tab.

Properties

Page 75

Click the

Click

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.

Manually Reinstalling Drivers

After copying the required driver files to your hard drive, click the

My Computer

Click

Click the

Double-click the type of device for which you are installing the driver (for example, or

Double-click the name of the device for which you are installing the driver.

Click the

Click

When the name of the appropriate driver appears, click

Click

Drivers

tab.

Roll Back Driver

Properties

Hardware

Infrared devices

Driver

Install from a list or specific location (Advanced)

Browse

and browse to the location to which you previously extracted the driver files.

Finish

and restart your computer.

tab and click

Device Manager

Update Driver

and click

Start

button and right-click

Modems

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

Click the

Ty p e

Click

In the

computer

Start

button and click

hardware troubleshooter

Hardware Troubleshooter

, and click

Help and Support

in the

list, click

in the

field and click the arrow to start the search.

Search Results

I need to resolve a hardware conflict on my

list.

Restoring Your Operating System

You can restore your operating system in the following ways:

• Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files.

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• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.

Using Microsoft Windows XP System Restore

The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 10.

NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or

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recover them.

NOTE: The procedures in this document were written for the Windows default view, so they may not

work if you set your Dell™ computer to the Windows Classic view.

Creating a Restore Point

Click the

Click

System Restore

Follow the instructions on the screen.

Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback (see page 76) to resolve the problem. If that is unsuccessful, then use System Restore.

Start

button and click

Help and Support

NOTICE: Before you restore the computer to an earlier operating state, save and close any open files

and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Ensure that

Click a calendar date to which you want to restore your computer.

Select a Restore Point

The points. All calendar dates with available restore points appear in boldface type.

Select a restore point and click

If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.

76 Solving Problems

Start

button, point to

All Programs→

Restore my computer to an earlier time

screen provides a calendar that allows you to see and select restore

Accessories→

System Tools

is selected and click

, and then click

Page 77

Click

The

Restoration Complete

screen appears after System Restore finishes collecting data and

then the computer restarts.

After the computer restarts, click OK.

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.

Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and exit any open

programs. Do not alter, open, or delete any files or programs until the system restoration is complete.

Click the

System Restore

Click

Start

button, point to

Undo my last restoration

All Programs→ Accessories→ System Tools

and click

, and then click

Using Dell PC Restore by Symantec

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications

or drivers installed after you received your computer. If possible, back up the data before using PC Restore.

To use PC Restore:

Turn on the computer.

During the boot process, a blue bar with

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—

including data files—are

appears at the top of the screen.

Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

On the next screen that appears, click

On the next screen, click

Confirm

Restore

The restore process takes approximately 6–10 minutes to complete.

When prompted, click

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

Finish

to reboot the computer.

Solving Problems 77

Page 78

When prompted, click

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

Click

System Restore

The

After the computer restarts, click OK.

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System

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Restore is automatically disabled. To see if System Restore is enabled:

Click the

Click

Performance and Maintenance

Click

System

Click the

Ensure that

Yes

screen appears and the computer restarts.

Start

button and click

System Restore

tab.

Turn off System Restore

Control Panel

is unchecked.

78 Solving Problems

Page 79

Adding and Replacing Parts

Before You Begin

This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:

• You have performed the steps in "Turning Off Your Computer" on page 79 and "Before Working Inside Your Computer" on page 79.

• You have read the safety information in your Dell™

• A component can be replaced by performing the removal procedure in reverse order.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Flash BIOS update program CD

Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn

off your computer.

Shut down the operating system:

Save and close any open files, exit any open programs, click the click

Turn Off Computer

In the

Turn off computer

The computer turns off after the operating system shutdown process finishes.

window, click

Turn o f f

Product Information Guide.

Start

button, and then

Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for 4 seconds.

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.

Adding and Replacing Parts 79

Page 80

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a

card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to

servicing that is not authorized by Dell is not covered by your warranty.

NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable

itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both

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connectors are correctly oriented and aligned.

NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside

the computer.

Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

Turn off your computer (see page 79).

NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it

from the network wall jack.

Disconnect any telephone or telecommunication lines from the computer.

Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board.

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into

the computer.

Remove any installed PC Cards from the PC Card slot.

Close the display and turn the computer upside down on a flat work surface.

NOTICE: To avoid damaging the system board, you must remove the main battery before you service the

computer.

Slide and hold the battery latch on the bottom of the computer, and then remove the battery.

80 Adding and Replacing Parts

Page 81

battery

battery latch

Hard Drive

CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal

housing of the hard drive.

CAUTION: Before working inside your computer, follow the safety instructions located in the Product

Information Guide.

NOTICE: To prevent data loss, turn off your computer (see page 79) before removing the hard drive. Do

not remove the hard drive while the computer is on, in standby mode, or in hibernate mode.

NOTICE: Hard drives are extremely fragile; even a slight bump can damage the drive.

NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other

than Dell.

Adding and Replacing Parts 81

Page 82

To replace the hard drive in the hard drive bay:

Follow the procedures in "Before You Begin" on page 79.

Turn the computer over, and remove the hard drive screws.

screws (2)

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NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See

"Protecting Against Electrostatic Discharge" in the Product Information Guide.

Slide the hard drive out of the computer.

Remove the new drive from its packaging.

Save the original packaging for storing or shipping the hard drive.

NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may

damage the connector.

Slide the hard drive into the bay until it is fully seated.

Replace and tighten the screws.

Reinstall the operating system, drivers, and utilities.

hard drive

82 Adding and Replacing Parts

Page 83

Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.

hard drive

foam packaging

Memory

You can increase your computer memory by installing memory modules on the system board. See page 93 for information on the memory supported by your computer. Install only memory modules that are intended for your computer.

NOTE: Memory modules purchased from Dell are covered under your computer warranty.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Follow the procedures in "Before You Begin" on page 79.

Turn the computer over, loosen the captive screw on the memory module cover, and lift the cover away from the computer.

Adding and Replacing Parts 83

Page 84

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NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-

module securing clips.

If you are replacing a memory module, remove the existing module:

Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

Remove the module from the connector.

memory module cover

captive screw

Ground yourself and install the new memory module.

NOTE: If the memory module is not installed properly, the computer may not boot properly. No error

message indicates this failure.

84 Adding and Replacing Parts

memory module

securing clips (2 per connector)

Page 85

Align the notch in the module edge connector with the tab in the connector slot.

Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.

Replace the cover.

NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close

may damage your computer.

Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

Turn on the computer.

As the computer boots, it detects the additional memory and automatically updates the system configuration information.

To confirm the amount of memory installed in the computer: click the

Support

, and then click

Computer Information

Start

button, click

Help and

Modem

If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Follow the procedures in "Before You Begin" on page 79.

Turn the computer over and loosen the captive screw on the modem/Mini PCI card cover.

Adding and Replacing Parts 85

Page 86

Place your finger under the cover at the indentation and lift the cover open.

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If a modem is not already installed, go to step 5. If you are replacing a modem, remove the existing modem:

Remove the screws securing the modem to the system board, and set them aside.

Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

captive screw

modem/Mini PCI card cover

screws (2)

modem cable

Connect the modem cable to the modem.

86 Adding and Replacing Parts

modem cable connector

pull-tab

Page 87

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Align the modem with the screw holes and press the modem into the connector on the system board.

Install the screws to secure the modem to the system board.

Replace the cover.

Mini PCI Card

CAUTION: FCC rules strictly prohibit users from installing 5-GHz (802.11a, 802.11a/b, 802.11a/b/g)

Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5-GHz Wireless LAN Mini PCI card.

If you are removing and/or installing a 2.4-GHz (802.11b, 802.11b/g) Mini PCI Card, follow the instructions noted below. Only products approved for use in your portable computer may be installed. Approved Mini PCI Cards may be purchased only from Dell.

NOTE: 2.4-GHz Wireless LAN PC Cards may be removed and installed by the user. If you ordered a Mini

PCI card with your computer, the card is already installed.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions

located in the Product Information Guide.

Follow the procedures in "Before You Begin" on page 79.

Turn the computer over.

Loosen the captive screw on the modem/Mini PCI card cover and lift the cover away from the computer.

captive screw

modem/Mini PCI card cover

Adding and Replacing Parts 87

Page 88

If a Mini PCI card is not already installed, go to step 5. If you are replacing a Mini PCI card, remove the existing card:

Disconnect the Mini PCI card from any attached cables.

Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

Lift the Mini PCI card out of its connector.

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NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.

NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the

connectors and realign the card.

Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until you hear a click.

NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.

Connect the antenna cables to the Mini PCI card.

Mini PCI card

antenna cables

metal securing tabs (2)

Mini PCI card connector

88 Adding and Replacing Parts

Page 89

Mini PCI card

Replace the cover and tighten the screw.

Mini PCI card connector

antenna cables

Optical Drive

Complete the instructions in "Before You Begin" on page 79.

Turn the computer over, loosen the captive screw on the memory module cover, and lift the cover away from the computer.

memory module cover

captive screw

Adding and Replacing Parts 89

Page 90

Remove the screw labeled "O" next to the memory module cover.

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Press the lever next to the memory module connectors in the direction of the arrow on the lever (towards the drive) to release the drive.

Pull the drive out of the bay.

Slide the new drive into the bay until the drive is fully seated.

Replace the screw that you removed in step 3.

Replace the memory module cover and tighten the captive screw.

lever

optical drive

screw

Keyboard

Complete the instructions in "Before You Begin" on page 79.

Use a small flat-blade screwdriver to lift the notched right-side edge of the hinge cover, and pry the cover loose from the hinges and bottom case.

90 Adding and Replacing Parts

Page 91

Lift the hinge cover up and away from the hinges and bottom case.

Remove the four keyboard screws.

screws (4)

hinge cover

keyboard

Adding and Replacing Parts 91

Page 92

NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be

careful when removing and handling the keyboard.

Lift the keyboard out of the bottom case, and rest it on the display hinges so that the keyboard connector is exposed.

Pull up on the keyboard connector to disconnect it from the interface connector on the system board.

Remove the keyboard from the bottom case.

NOTICE: To avoid damage to the connector pins, press the keyboard connector evenly into the interface

connector on the system board, and do not reverse the keyboard connector.

Connect the keyboard connector of the replacement keyboard to the interface connector on

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the system board.

screws (4)

Insert the four securing tabs on the keyboard into their respective slots in the palm rest, and lower the keyboard into the bottom case.

Ensure that all four securing tabs are engaged before trying to completely seat the keyboard.

Replace the four keyboard screws.

Replace the hinge cover.

92 Adding and Replacing Parts

securing tabs (4)

keyboard connector

interface connector

Page 93

Appendix

Specifications

Processor

Microprocessor Mobile Intel

L1 cache 8 KB (internal)

L2 cache 512 KB or 1 MB

External bus frequency 533 MHz

System Information

System chip set Intel 852PM

Data bus width 64 bits

DRAM bus width 64 bits

Microprocessor address bus width 32 bits

PC Card

CardBus controller TI PCI4510

PC Card connector supports one Type I or Type II card

Cards supported 3.3 V and 5 V

PC Card connector size 68 pins

Data width (maximum) PCMCIA 16 bits

CardBus 32 bits

Pentium® 4 processor

Memory

Memory module connector two user-accessible SODIMM sockets

Memory module capacities 128 MB, 256 MB, and 512 MB

Memory type 2.5-V DDR SODIMM

Appendix 93

Page 94

Memory (continued)

Standard memory 256 MB

Maximum memory 2 GB

Memory access time: clock speed 333 MHz

Ports and Connectors

Video 15-hole connector

Audio microphone connector, stereo

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USB two 4-pin USB 2.0-compliant connectors

Modem RJ-11 connector

Ethernet LAN RJ-45 connector (optional in some

S-video TV-out 7-pin mini-DIN connector

IEEE 1394 4-pin serial connector

Communications

Modem:

Type

Controller

Interface

Network adapter 10/100 Ethernet LAN on system board

Wireless internal Mini PCI Wi-Fi and PC Card

headphone/speakers connector

countries)

v.92 56K MDC

softmodem

internal AC 97 bus

Bluetooth™ wireless support

Video

Video memory 32 MB or 64 MB

LCD interface SPWG-B

Audio

Audio type AC97 (Soft Audio)

Audio controller Sigmatel 9750

Stereo conversion 18-bit (analog-to-digital and digital-to-

94 Appendix

analog)

Page 95

Audio (continued)

Interfaces:

Internal

External

Speaker two 4-ohm speakers

Internal speaker amplifier 1.0-W channel into 4 ohms

Volume controls key combinations, program menus

Display

Type (active-matrix TFT) XGA (14.1 inch or 15 inch) or

Dimensions: 14.1 inch or 15 inch

Height:

14.1 inch 15 inch

Width:

14.1 inch 15 inch

Diagonal:

14.1 inch) 15 inch

Maximum resolutions 1024 x 768 at 16.8 million colors (XGA);

Operating angle 0° (closed) to 180°

Viewing angles:

Horizontal (XGA and SXGA+)

Vertical (XGA and SXGA+)

Horizontal (UltraSharp UXGA)

Vertical (UltraSharp UXGA)

Pixel pitch 0.28 x 0.28 mm (XGA)

Power consumption:

Panel with backlight (typical)

PCI bus /AC 97

microphone-in connector, stereo headphones/speakers connector

SXGA+ (15 inch)

215.8 mm (8.5 inches)

229.7 mm (9 inches)

287.1 mm (11.3 inches)

305.7 mm (12 inches)

359.16 mm (14.1 inches)

380.1 mm (15.0 inches)

1400 x 1050 at 16.8 million colors (SXGA+)

±40°

+10°/–30°

±70°

+50°/–60°

0.20 x 0.20 mm (SXGA+)

6.5 W (XGA)

7.0 W (SXGA+)

Appendix 95

Page 96

Display (continued)

Controls brightness can be controlled through key

Keyboard

Number of keys 85 (U.S. and Canada); 86 (Europe);

Key travel 2.7 mm ± 0.3 (0.11 inch ± 0.016 inch) Key spacing 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch)

Layout QWERTY/AZERTY/Kanji

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Touch Pad

X/Y position resolution (graphics table mode) 240 cpi

Size:

Width

Height

Battery

Type 8 cell, "smart" lithium ion (65 WHr)

Dimensions:

Depth

Height

Width

Weight 486 kg (1.07 lb) (8 cell)

Voltage 14.8 VDC

Operating life Can be significantly reduced under certain

Life span (approximate) 300 discharge/charge cycles

combinations

90 (Japan)

64.88-mm (2.55-inch) sensor-active area

48.88-mm (1.92-inch) rectangle

12 cell, "smart" lithium ion (96 WHr)

122.5 mm (4.8 inches)

19.2 mm (0.76 inch)

147.5 mm (5.8 inches)

0.615 kg (1.35 lb) (12 cell)

power-intensive conditions.

See page 27 for more information on battery life.

96 Appendix

Page 97

Battery (continued)

Temperature range:

Operating

Storage

AC Adapter

Input voltage 100 to 240 VAC

Input current (maximum) 2.5 A

Input frequency 50 to 60 Hz

Output current 7.7 A (maximum at 4-second pulse),

Output power 130 W

Rated output voltage 19.5 VDC

Dimensions:

Height

Width

Length

Weight (with cables) 0.75 kg (1.65 lb) (1 lb and 10.6 oz)

Temperature range:

Operating

Storage

0° to 60°C(32° to 140°F) (8 cell) 0° to 35°C(32° to 95°F) (12 cell)

–20° to 60°C (–4° to 140°F) (8 cell) –40° to 65°C (–40° to 149°F) (12 cell)

6.7 A (continuous)

36 mm (1.42 inches)

65 mm (2.56 inches)

169.5 mm (6.67 inches)

0° to 35°C (32° to 95°F) –40° to 65°C (–40° to 149°F)

Physical

Height

14.1-inch display

15-inch display

Width 274 mm (10.8 inches)

Depth 328 mm (12.9 inches)

43.7 mm (1.72 inches)

46.5 mm (1.83 inches)

Appendix 97

Page 98

Physical (continued)

Weight:

With optical drive, 12-cell battery, and 14.1-inch display

With optical drive, 12-cell battery, and 15-inch display

Environmental

Temperature range:

Operating

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Storage

Relative humidity (maximum):

Operating

Storage

Maximum vibration (measured with Dell's Random Vibration Profile):

Operating

Storage

Maximum shock (measured with the hard drive in head-parked position and 2-ms half-sine pulse):

Operating

Storage

Altitude (maximum):

Operating

Storage

3.48 kg (7.68 lb)

3.70 kg (8.15 lb)

0° to 35°C (32° to 95°F) –40° to 65°C (–40° to 149°F)

10% to 90% (noncondensing)

5% to 95% (noncondensing)

0.66 GRMS

1.3 GRMS

122 G

163 G

–15.2 to 3048 m (–50 to 10,000 ft)

–15.2 to 10,668 m (–50 to 35,000 ft)

Using the System Setup Program

Overview

98 Appendix

NOTE: Your operating system may automatically configure most of the options available in system setup,

thus overriding options that you set through system setup. (An exception is the External Hot Key option, which you can disable or enable only through system setup.) For more information on configuring features for your operating system, see the Help and Support Center. To access help, see page 11.

Page 99

The system setup screens display the current setup information and settings for your computer, such as:

• System configuration

• Boot order

• Boot (start-up) configuration and docking-device configuration settings

• Basic device-configuration settings

• System security and hard-drive password settings

NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do

not change the system setup settings. Certain changes might make your computer work incorrectly.

Viewing the System Setup Screens

Turn on (or restart) your computer.

When the DELL™ logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

System Setup Screens

NOTE: For information about a specific item on a system setup screen, highlight the item and see the

Help area on the screen.

On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.

The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System-setup key functions are listed across the bottom of the screen.

Commonly Used Options

Certain options require that you reboot the computer for new settings to take effect.

Changing the Boot Sequence

The

boot sequence, or boot order,

start the operating system. You can control the boot sequence and enable/disable devices using the

Boot Order

NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on

page of system setup.

page 100.

tells the computer where to look to find the software needed to

Appendix 99

Page 100

The

Boot Order

computer, including but not limited to the following:

• Diskette Drive

• Modular bay HDD

• Internal HDD

• CD/DVD/CD-RW drive

During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system.

To control the boot devices, select (highlight) a device by pressing the down-arrow or up-arrow key,

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and then enable or disable the device or change its order in the list.

• To enable or disable a device, highlight the item and press the space bar. Enabled items appear as white and display a small triangle to the left; disabled items appear blue or dimmed without a triangle.

• To reorder a device in the list, highlight the device and then press <u> or <d> (not casesensitive) to move the highlighted device up or down.

Boot sequence changes take effect as soon as you save the changes and exit system setup.

Performing a One-Time Boot

You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)

Shut down the computer through the

If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

When the boot device list appears, highlight the device from which you want to boot and press <Enter>.

The computer boots to the selected device.

page displays a general list of the bootable devices that may be installed in your

Start

menu.

The next time you reboot the computer, the previous boot order is restored.

100 Appendix

Dell 5160 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Owner’s Manual

Contents

Finding Information

A Tour of Your Computer

Front View

Left Side View

Right Side View

Back View

Bottom View

Setting Up Your Computer

Connecting to the Internet

Setting Up Your Internet Connection

Setting Up a Printer

Printer Cable

Connecting a USB Printer

Power Protection Devices

Surge Protectors

Line Conditioners

Uninterruptible Power Supplies

Using a Battery

Battery Performance

Checking the Battery Charge

Microsoft Windows Power Meter

Low-Battery Warning

Charging the Battery

Removing a Battery

Installing a Battery

Storing a Battery

Using CDs, DVDs, and other Multimedia

Using CDs and DVDs

Copying CDs and DVDs

How to Copy a CD or DVD

Using Blank CD-Rs and CD-RWs

Helpful Tips

Connecting Your Computer to a TV or Audio Device

S-Video Connection

Composite Video Connection

Enabling the Display Settings for a TV

Using the Keyboard and Touch Pad

Dell™ AccessDirect™ Buttons

Button Functions

Reprogramming the Buttons

Numeric Keypad

Key Combinations

System Functions

Display Functions

Power Management

Speaker Functions

Touch Pad

Customizing the Touch Pad

Using PC Cards

PC Card Types

PC Card Blanks

Extended PC Cards

Removing a PC Card or Blank

Installing a PC Card

Setting Up a Home and Office Network

Connecting to a Network Adapter

Network Setup Wizard

Connecting to a Wireless Local Area Network

Determining Your Network Type

Connecting to a Wireless Network in Microsoft Windows XP

Configuring Security Settings (Optional)

Solving Problems

Dell Diagnostics

When to Use the Dell Diagnostics

Starting the Dell Diagnostics

Drive Problems

Optical drive problems

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

If you hear an unfamiliar scraping or grinding sound

Hard drive problems

E-mail, Modem, and Internet Problems

Error Messages

IEEE 1394 Device Problems

Keyboard Problems