Dell 4J1412 User Manual

Download

Page 1

Dell™ Photo Printer 540

Owner’s Manual

Look Inside For:

• Ordering Photo Print Packs

• Getting Started

• Using Your Printer

• Printing With a Computer

• Care and Maintenance

• Troubleshooting

www.dell.com | support.dell.com

Page 2

Ordering Photo Print Packs

You can order Dell™ Photo Print Packs, which contain the photo cartridge and photo paper for your printer, and other supplies online at

www.dell.com/supplies

or by phone.

USA

Austria

Belgium

Canada

Caribbean Islands

Columbia

Denmark

Finland

France

Germany

Ireland

Italy

Luxembourg

Mexico

Netherlands

Norway

Paraguay

Peru

Portugal

Puerto Rico

Spain

Sweden

Uruguay

Venezuela

877-465-2968 (877-Ink2You)

08 20 - 24 05 30 35

02.713 1590

877-501-4803

Please contact your local distributor.

800-9-155676

3287 5215

09 2533 1411

0825387247

0800 2873355

1850 707 407

800602705

02.713 1590

001-866-851-1754

020 - 674 4881

231622 64

Please contact your local distributor.

866-851-1760

902120385

08 587 705 81

0870 907 4574

Please contact your local distributor.

Your printer has been designed to print using:

Item: Part number:

Dell Photo Print Pack

0D6605

Page 3

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model 540

October 2004 P/N 4J1412 Rev. A01

Page 4

Page 5

Ordering Photo Print Packs . . . . . . . . . . . . . . . . . . . . . . . . 2

Notes, Notices, and Cautions

CAUTION: SAFETY INSTRUCTIONS

1 Getting Started

Accessing Your

Understanding the Printer Parts

Setting Up Your Printer

Loading the Photo Cartridge

Loading the Photo Paper

Changing Settings—Press Menu

Select Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Print Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Photo Quality Menu Photo Display Menu

Photo Management Menu . . . . . . . . . . . . . . . . . . . . . . . 19

Printer Settings Menu Maintenance Menu

User’s Guide

. . . . . . . . . . . . . . . . . . . . . . . . 3

. . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . 11

. . . . . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . 14

. . . . . . . . . . . . . . . . . . . . . . . . . . 15

. . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . . . . . . . . . . 20

2 Using Your Printer

Printing Without a Computer . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing From a Memory Card . . . . . . . . . . . . . . . . . . . . . 21

Selecting Photos to Print Printing From Your Pictbridge-enabled or Other Compatible Camera

Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing Perforated Tabs From Prints

Printing With a Computer

Printing Tips

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . 24

. . . . . . . . . . . . . . . . . . . . . . . . . 25

. . . 24

Contents 5

Page 6

Windows-Based Operating System Requirements . . . . . . . . . . . 25

Printing From a Computer

. . . . . . . . . . . . . . . . . . . . . . . 26

Choosing a Color Mode . . . . . . . . . . . . . . . . . . . . . . . . 27

Canceling printing Saving and Copying Photos to Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . 28

3 Care and Maintenance

General Care of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cleaning the Paper Feed Roller

Handling and Storing the Photo Paper and Photo Cartridge

. . . . . . . . . . . . . . . . . . . . . . . 30

. . . . . . . . . 30

4 Troubleshooting

Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

General Problems

Error Messages

Printing Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

More Troubleshooting Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . . . . . . . 37

5 Contacting Dell

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Automated Order-Status Service

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . 39

6 Contents

Page 7

6 Appendix

U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . . . . . . 57

Limited Warranties and Return Policy

. . . . . . . . . . . . . . . . . . . 60

Limited Warranty for Dell-Branded Hardware Products (U.S. Only). . . . 60

Total Satisfaction Return Policy (U.S. Only) . . . . . . . . . . . . . . . 63

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Total Satisfaction Return Policy (Canada Only)

. . . . . . . . . . . . . 67

Dell Software and Peripherals (Canada Only) . . . . . . . . . . . . . . 67

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) 68

Dell™ Photo Print Pack Limited Warranties

Dell™ Photo Print Pack Limited Warranty (U.S. and Canada Only) Dell™ Photo Print Pack Limited Warranty (Latin America Only)

Regulatory Notices

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

NOM Information (Mexico Only)

Dell™ Software License Agreement

Limited Warranty

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

U.S. Government Restricted Rights

General

Printer Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

. . . . . . . . . . . . . . . . . . . . . . . . . . . 73

. . . . . . . . . . . . . . . . . 69

. . . . 69

. . . . . 69

. . . . . . . . . . . . . . . . . . . . 71

. . . . . . . . . . . . . . . . . . . . . 72

Contents 7

Page 8

8 Contents

Page 9

CAUTION: SAFETY INSTRUCTIONS

Use the following safety guidelines to help ensure your own personal safety and to help protect your Dell™ Photo Printer 540 and working environment from potential damage.

CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power

supply cord, during a lightning storm.

CAUTION: Do not expose this product to liquid, moisture, or extreme temperatures. Power supplies and

battery chargers are intended for indoor use only. The use of controls, adjustments, or procedures other than those specified herein may result in exposure to shock and/or electrical or mechanical hazards.

NOTICE: Do not disassemble this product; there are no user-serviceable parts inside. Refer servicing to

qualified service personnel.

• Use only the power supply provided with this product or the manufacturer’s authorized replacement power supply.

• Connect the power cable to an electrical outlet that is near the product and easily accessible.

• Refer service or repairs, other than those described in the user documentation, to a professional service person.

• Read and follow these instructions before using Dell products. Always follow basic safety procedures.

• The use of an accessory attachment that is not recommended by Dell, such as an AC adapter, may cause fire, electric shock, or injury.

• Do not allow chemicals, such as suntan lotion, to come into contact with the painted surface of the printer.

• If the printer has been subjected to inclement weather or you suspect water has gotten inside the printer, turn off the printer and remove the paper tray and photo cartridge. Allow all components to air-dry for at least 24 hours before using the printer again. If this does not resolve the problem, contact customer support (see page 39).

• The printer and the power supply contain a small amount of lead in the circuit board. Disposal of this material may be regulated due to environmental considerations.

• Disposal of the photo cartridge is not regulated and should not be subject to state or local landfill, incineration, or recycling requirements.

• For more disposal or recycling information, contact your local authorities. In the US, visit the Electronics Industry Alliance Web site at www.eaie.org.

Page 10

www.dell.com | support.dell.com

Page 11

Getting Started

Accessing Your

Click Start → All Program(s) → Dell Printers → Dell Photo Printer 540 → View Dell User’s Guide.

User’s Guide

Understanding the Printer Parts

Lights and Buttons Description

1 Error indicator light Glows amber when an error condition exists.

2 Power button Turn your printer on or off; button is lit when power is on.

3Save to PC Establishes a connection with your computer that allows you

to save photos from your memory card, USB storage device, or camera directly to the computer.

4Rotate Rotates a photo 90 degrees each time button is pressed. (For

display purposes only. Does not change orientation of a printed photo.)

5Menu Change settings and customize printing options. (See page

17.)

6 Memory card light Light blinks while checking card, then glows steady green.

7 Navigation (Arrow) buttons Navigate through photos and menus.

11 10 9 8 7

Getting Started 11

Page 12

Lights and Buttons Description

8 Select Choose the photo or option that appears on the Liquid

Crystal Display (LCD).

9Cancel Cancel the current print job or back out of the menus.

10 Print Color Print color copy of the selected photo(s).

11 Print Black & White Print black and white copy of the selected photo(s).

www.dell.com | support.dell.com

Part Description

1 LCD Display photos, printer status, messages, menu options, or

settings.

2 Power connector Supply power to the printer.

3 USB connector to PC Connect your printer to a computer.

4 Camera or USB storage device

connector

Connect a PictBridge-enabled or other compatible camera or USB storage device.

5 Memory card slot Memory card slot for Secure Digital (SD), Memory Stick

(MS), MMC (MultiMedia Card), and Smart Media (SM) cards.

6 Memory card slot Memory card slot for CompactFlash (CF).

7 Paper tray door Provides access to insert the paper tray

12 Getting Started

Page 13

Part Description

1 Paper stop Maintains orderly stack of finished prints.

2 Top paper tray cover Finished prints are stacked here.

3 Bottom paper tray cover Keeps dust off photo paper.

4 Photo cartridge door Provides access to load photo cartridge.

5 in. (12.7 cm)

Part Description

1 Slot for photo paper path Photo paper exits here during printing passes. Do not

block the slot. 5 in. (12.7 cm) clearance is required.

2 Air vents Provide ventilation and cooling to the printer. Do not

block the vents.

3 Express Service Code Located on the bottom of the printer. This is used to

identify your printer when you use support.dell.com or contact technical support.

Getting Started 13

Page 14

Setting Up Your Printer

NOTE: The Dell Photo Printer 540 supports Microsoft® Windows® 2000 and Windows XP.

Follow the instructions on your software, if using your printer with a computer). For setup troubleshooting, see

Setting Up Your Printer

poster to install the hardware (and

page 31.

Loading the Photo Cartridge

NOTE: Use only the photo cartridge from a Dell Photo Print Pack. Do not use any other type of photo

cartridge in your printer. Do not expose your photo cartridge to extreme temperatures. (See information on photo print pack packaging.)

If there is slack in the print ribbon, remove it by pushing in on the spool, then rotating the

www.dell.com | support.dell.com

spool clockwise a maximum of one half turn.

NOTE: Be careful not to rotate the spool more than necessary. Doing so could reduce the number of

prints you are able to make.

Open the photo cartridge door.

14 Getting Started

Page 15

Slide the photo cartridge in, label side up, with the arrow pointing toward the printer. Push the photo cartridge until it clicks into place.

Close the photo cartridge door.

To remove the photo cartridge, push up on the green lever and slide the photo cartridge out.

NOTE: The photo cartridge may lock in place if there is a paper jam. Do not attempt to remove the photo

cartridge without first clearing the paper jam.

NOTE: Warning messages and reorder instructions are displayed on the LCD when the photo cartridge

is low. When there are 5 or fewer prints remaining, the error light blinks

Loading the Photo Paper

NOTE: Use only the perforated photo paper from a Dell Photo Print Pack. Do not use inkjet paper or any

other photo paper. Do not remove perforated tabs from the photo paper until a photo is printed.

If the paper tray is in the printer, pull it out.

Open the top paper tray cover.

Open the bottom paper tray cover by grasping the sides as indicated by the arrows. Do not insert your fingers under the cover to open it.

Arrows

Getting Started 15

Page 16

Fan the photo paper to keep the sheets from sticking together.

Load the photo paper into the paper tray, with the glossy side up and the Dell logo side down.

NOTE: Do not load more than 20 sheets of photo paper in the paper tray. Do not load photo paper that is

missing perforated tabs. To avoid fingerprints, hold the photo paper by the edges and do not touch the glossy side of the paper.

www.dell.com | support.dell.com

Close the bottom paper tray cover. The top paper tray cover must remain open; it catches

finished prints.

Open the paper tray door.

With the top paper tray cover open, insert the paper tray into the printer.

16 Getting Started

Page 17

Changing Settings—Press Menu

Press the

button to customize your photo and printer settings.

Select Menu Items

Press the

Press until the menu heading you want appears on the display, then press

Continue scrolling until the option you want is highlighted.

Press

NOTE: The option currently selected is noted with a checkmark.

button.

Select

( ) and follow the directions on the LCD.

Print Options Menu

From the Print Options sub-menu: You can:

LAYOUT

PRINT INDEX

PRINT ALL

Specify a print mode:

•

Color

Black and White

•

Specify a print layout for an entire print job:

•

1 4x6 (10 x 15 cm) photo/sheet

1 3.5x5 (9 x 13 cm) photo/sheet

•

2 photos/sheet (54 x 85 mm)

•

4 photos/sheet (wallet setting, 51 x 76 mm)

•

9 photos/sheet (34 x 50.7 mm)

Prints an index (thumbnail) of all photos on your card (maximum 25 thumbnails per sheet).

Print all photos on your memory card.

(default)

Select

(default)

().

Photo Quality Menu

From the Photo Quality sub-menu: You can:

AUTO BRIGHTNESS

Specify automatic brightness control for all your photos:

•

Off

(default)

Getting Started 17

Page 18

From the Photo Quality sub-menu: You can:

PHOTO BRIGHTNESS

COLOR MODE

www.dell.com | support.dell.com

Change the brightness level (for the current photo only).

Press :

Specify natural or vivid colors:

•

Brightest

•

Brighter

•

Normal

Darker

•

Darkest

•

Natural

Vivid

•

(default)

Photo Display Menu

From the Photo Display sub-menu: You can:

SLIDE SHOW

Sequentially display all photos on the installed card. Specify how long each photo is displayed. The slide show begins with the photo most recently displayed

•

3 seconds

5 seconds

•

10 seconds

Press Cancel to stop the slide show.

(default)

ROTATE

18 Getting Started

NOTE: To print any photo while it is displayed, press Print

Color or Print Black and White. Follow the directions on the display to cancel or resume the slide show.

Press to rotate the current photo counterclockwise. Press to rotate the current photo clockwise.

NOTE: The Rotate feature changes the orientation of the

photo on the screen, not in print.

Page 19

Photo Management Menu

From the Photo Management sub-menu: You can:

PHOTO NAVIGATION

ERASE ALL PHOTOS

SAVE TO PC

Specify what is displayed on the LCD when you install a card or camera: the main photo view or your card/camera folder structure.

•

from your card.

•

Establishes a connection with your computer that allows you to save photos from your memory card, USB storage device, or camera directly to the computer. Same functionality as pressing the Save to PC button. For details, see page 28.

Photo View

the installed card or camera, starting with the current or most recent photo.

Folder View

installed card, if present. Navigate as you would on a computer. If there are no folders, navigation defaults to Photo View.

NOTE: This function permanently erases all photos

Erase All Photos from Memory

Cancel

(default)—display individual photos on

—displays the folder structure on the

Printer Settings Menu

From the Printer Settings sub-menu: You can:

RESTORE DEFAULTS

LANGUAGE

COUNTRY

POWER SAVE

Reset all photo and printer settings to the defaults.

•

Yes

•

Select a language for the display.

Select your country; this provides a number to order Dell photo print packs.

Specify how long the printer remains inactive before entering auto sleep mode.

•1 Minute

•5 Minutes

• 10 Minutes

• 15 Minutes

(default)

Getting Started 19

Page 20

Maintenance Menu

From the sub-menu: You can:

PRINTS REMAINING

Check if the photo cartridge is low; if so, directions are displayed.

•

6-15 prints remaining

•

www.dell.com | support.dell.com

CHANGE CARTRIDGE

ADD PHOTO PAPER

PRINTER DIAGNOSTICS

Display directions for changing the photo cartridge.

Display directions for adding photo paper.

Help diagnose print quality problems and provide printer identification information.

•

1-5 prints remaining

0 prints remaining

Test Print

Service Tag

identification information.

—display your printer’s service tag

20 Getting Started

Page 21

Using Your Printer

Printing Without a Computer

This section describes how to print directly from a memory card, USB storage device, or PictBridgeenabled or other compatible camera.

Printing Tips

• Before you print, make sure the power is connected, and the photo cartridge and photo paper are loaded. For help, see your

• Printing starts when you press process. The first 3 passes apply layers of yellow, magenta, and cyan color. The fourth pass applies the Dell Clear Life Coating that protects and preserves the photo.

NOTE: If you remove the card or disconnect the camera during printing, then printing will stop when the

current photo is printed.

• For advanced print options (color and auto brightness, layouts, index prints, etc.), press the

button. For help, see page 17.

NOTICE: Wait until a print is finished before removing it from the paper tray. Failure to do so can cause

paper misfeeds or jams and can damage the printer.

NOTICE: Do not load more than 20 sheets into the paper tray.

Setting Up Your Printer

. The photo paper cycles 4 times during the printing

poster.

Printing From a Memory Card

You can print directly from a CF (CompactFlash), SD (Secure Digital), MS (Memory Stick), MMC (MultiMedia Card), or SM (Smart Media), or a USB memory key.

NOTE: Your printer reads only one memory source at a time. Printing is disabled if multiple sources

(cards or camera) are loaded or connected.

Using Your Printer 21

Page 22

Inserting Memory Cards

NOTICE: Insert memory cards with the memory card label facing up.

NOTE: When you insert a memory card, a drive will appear on your computer. The photos on the memory

card will not appear in this drive until you press Save to PC.

NOTE: Only photos within the first five levels of folders are displayed in Photo View mode. Use Folder

View mode to navigate photos at deeper levels.

www.dell.com | support.dell.com

SM, MS, MMC, SD cards

CF card

Selecting Photos to Print

Press to scroll through photos. Press to select a photo for printing. (Press a second time to deselect that photo.)

For more than one copy of any photo, press to increase or decrease the number of copies. Selecting zero (0) deselects the photo for printing.

To select more photos to print, repeat Steps 1 and 2. To deselect all photos, press

Press After the print job is complete, all photos are deselected.

Cancel

for 2 seconds.

Print Color or Print Black and White

Photo number

to begin printing all selected photos.

Prints remaining on photo cartridge

View previous photo

Photo is selected

22 Using Your Printer

View next photo

Increase or decrease number of copies of current photo

Page 23

Choosing a Layout Option

1 Press the Menu button, then select Print Options → Layout.

Press to scroll through photo layouts. Press to select a layout.

Press The selected layout applies to this print job only. The layout then reverts to the default 1-up 4x6 photo.

Print Color or Print Black and White

to begin printing all selected photos.

View previous layout

View next layout

Current layout

Examples:

1-up 2-up 4-up 9-up

2 copies of Photo 1

2 copies of Photo 1; 5 copies of Photo 2

6 copies of Photo 1; 9 copies of Photo 2; 2 copies of Photo 3

Printing a Print Order (Pre-Selected Photos)

When you pre-select, or tag, photos for printing on your camera, you create a print order (DPOF: Digital Print Order File). Your printer detects the print order and automatically displays the set of photos, allowing one-touch printing.

Insert your memory card.

If your card contains a print order, this message is displayed:

A print order was found. View camera photo selections? View Selected View All

(Displays selected photos only.)

(Displays all photos on the card.)

Highlight a choice, then press

View Selected

selected. Press the print order or use the button to make changes to the print order. If selected choice, select photos to print as described in "Selecting Photos to Print" on page 22.

was the selected choice, all photos in the print order are displayed as already

Print Color

Select

().

Print Black and White

to print the photo selections defined by

View All

Using Your Printer 23

was the

Page 24

Printing From Your Pictbridge-enabled or Other Compatible Camera

You can print photos from any PictBridge-enabled camera or other compatible device. Make sure the card slots are empty before you plug in the camera cable.

Plug the USB cable from the camera into the camera port connector on the side of the printer.

www.dell.com | support.dell.com

If a photo is printing when you plug the camera cable in, the camera is detected when printing is completed.

If your camera is PictBridge enabled, then use your camera display to review photos, choose printing options, and print. (If your camera is not PictBridge enabled, then use your printer LCD.)

Canceling Printing

To stop printing, press

Printing is canceled upon completion of the current printing pass. The unfinished print is ejected into the paper tray.

Cancel

and follow the directions on the LCD.

Removing Perforated Tabs From Prints

NOTE: Remove perforated tabs from prints only after printing. Photo paper missing perforated tabs will

not feed properly.

Fold the tabs up, then down.

Remove and discard each tab.

24 Using Your Printer

Page 25

Printing With a Computer

Printing Tips

See page 21 for helpful printing tips.

Windows-Based Operating System Requirements

Minimum Recommended

Windows 2000 Professional, Service Pack 2 and 3

Pentium II processor Pentium IV processor

200 MHz 2.0 GHz

48 MB RAM 256 MB RAM

100 MB available free space 500 MB available free space

USB port USB port

CD-ROM CD-ROM

800 x 600 display [16 bit] 1024 x 768 (32 bit)

Windows XP Home Edition and Home Edition, Service Pack 1.

Windows XP Professional and Professional, Service Pac k 1

Using Your Printer 25

Page 26

Installing Printer Drivers and Software

Make sure the power cable is connected to the printer and the printer is on.

Insert the

Plug the USB cable (sold separately) into the USB connector on your computer.

Plug the other end of the USB cable into the square USB connector on the printer.

Follow the on-screen instructions to install the printer drivers and printer documentation. Select

Insert the remaining two CDs, one at a time, to install your photo editing software programs.

Drivers and Utilities

Ty p i c a l

to install all components. Select

CD into your computer.

Custom

to install specific components.

Follow the on-screen instructions on the printer.

www.dell.com | support.dell.com

USB connector to PC

Printing From a Computer

To Print

Turn on your computer and printer, and make sure they are connected with a USB cable.

Using your preferred application, open the photos you want to print.

Access printer settings by selecting your application and operating system).

Make sure the printer is selected as the current printer and that the paper size is set to 4 x 6 in. (102 x 152 mm).

Change any other settings as needed, then click OK or and operating system, you may first need to return to the main menu and select the

File

NOTE: Print selections made from the printer in standalone mode (use of printer without a computer) are

not used when you send a print job from the computer.

26 Using Your Printer

menu.)

Page Setup

from the

File

menu (depending on

. (Depending on your application

from

Page 27

Choosing a Color Mode

Color mode is an automatic color correction feature that helps you easily create high-quality prints in no time. The Dell Photo Printer 540 features three color mode options:

Natural—

Vivid—

None—

Change the color mode:

high-quality, natural color for everyday photo-making (default).

richer, more vivid colors.

to disable automatic color correction.

From the

Right-click the

Click the

Under Document Options, select

Start

menu, select

Photo Printer

Advanced

button.

Settings

, then select

icon, then select

Printer Features

Printers

Printing Preferences

, then select

Select a color mode option, then click OK.

Click OK when complete.

Color Mode

Canceling printing

You can cancel printing from the printer or from the computer.

Canceling Printing From the Printer

Press the

Cancel

button on the printer.

Canceling Printing From a Computer:

Double-click the

Click the print job you want to cancel.

Select

Document

Printer

icon in the system tray.

, then select Cancel

Using Your Printer 27

Page 28

Saving and Copying Photos to Your Computer

With the printer turned on, insert a memory card in the appropriate slot or connect a camera (not PictBridge enabled) via the camera port connector .

Press the If you have loaded Photo Manager software, the Photo Manager Wizard launches. Follow the prompts to transfer photos to your computer using the Photo Manager software.

If Using Windows Explorer

Double-click the select

www.dell.com | support.dell.com

Double-click the

Navigate to the appropriate directory for your photos. (If the card came from a digital camera, the photos are stored in /DCIM/<camera name>/.)

Double-click a photo to open it in your default application.

Save to PC

Explore

button on the printer.

My Computer

Removable Disk

icon on your desktop (or right-click the

Start

button and

icon. (The exact drive letter depends on your system.)

28 Using Your Printer

Page 29

Care and Maintenance

CAUTION: Before performing any of the procedures listed in this section, read and follow the Safety

Instructions on page 9.

General Care of the Printer

NOTICE: Always disconnect the power before cleaning. Do not use harsh or abrasive cleaners or organic

solvents on the printer or any of its parts.

• To clean the printer, wipe the outside of the printer with a clean, dry cloth.

• Support the printer and tray by placing it on a flat, level surface. Do not block the air vents.

• Avoid blocking the back of the printer and paper tray exit.

• Keep power cables and USB cables away from the paper path.

• Keep the surrounding area vacuumed and litter-free.

• Protect the printer from tobacco smoke, dust, sand, and liquid spills.

• Avoid placing objects on the printer.

• Keep the printer, accessories, and supplies away from direct sunlight and out of hightemperature environments such as a vehicle parked in the sun.

• When storing, remove the paper tray, then close the paper tray cover (see page 15) and paper tray door to keep out dust and debris. Store photo paper flat.

Care and Maintenance 29

Page 30

Cleaning the Paper Feed Roller

To prevent misfeeds and to make sure your photos are the best quality, keep the feed roller clean. Inspect the roller weekly for debris particles, and clean if necessary.

Unplug the AC power adapter.

Remove the paper tray from the printer, and leave the paper tray door open.

Lightly moisten a lint-free cloth with water.

NOTICE: Do not use cotton or cotton swabs to clean the feed roller.

Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.

www.dell.com | support.dell.com

Allow the feed roller to fully dry before plugging the AC power adapter back in.

Handling and Storing the Photo Paper and Photo Cartridge

• For best quality prints, store the photo paper and photo cartridge in a location where the temperature does not exceed 85

• To avoid getting fingerprints on the ribbon, handle the photo cartridge by the spool ends.

• To avoid fingerprints on your prints, handle the photo paper by the edges or by the perforated tabs. Do not touch the glossy side of the paper.

• When storing the printer, remove the paper tray, then close the paper tray cover and paper tray door to keep out dust and debris. Store paper flat.

• Keep the photo paper and photo cartridge away from direct sunlight and out of high-temperature environments such as a vehicle parked in the sun.

30 Care and Maintenance

F (30 °C).

Page 31

Troubleshooting

Setup Problems

If you experience problems while setting up your printer, make sure:

• You select your language and default country, and then press you skipped selecting your language or default country during the setup process, see: "Default Country Was Not Set" on page 32.

• Your operating system is compatible with your printer. The Dell Photo Printer 540 supports Windows XP and 2000.

PRINTER DOES NOT PRINT

• Make sure the photo cartridge is properly installed and there is photo paper in the tray.

• Use an undamaged USB cable.

• Check your printer status to make sure your photo is not being held in the print queue or paused. To check printer status:

Start→Control Panel→Printers and Other Hardware→Printers and Faxes

•Click

lick

Start →Settings →Printers

•Double-click the

•Click

Printer

• A camera is properly connected.

• A memory card is properly inserted (label side up, fully inserted into the proper slot).

•Print a test page:

Start→All Programs

•Click

Preferences

•Click the

• From the Maintenance tab, click

Dell Photo Printer 540

, and make sure no check mark appears next to

Maintenance

tab.

(Windows 2000).

(or

Programs)→

Print Test Page

icon, and then click

Dell Printers→Dell Photo Printer 540 →Printing

Select

Printer

Pau s e Printing

on the operator panel. If

(Windows XP).

DISPLAY LANGUAGE IS INCORRECT —

prefer, change the language:

Click

Menu →

Use the navigation arrow buttons until

Use the navigation arrows and buttons to set your language as the default.

Printer Settings →Language

If the language on the printer display is not the language you

Language

appears on the display, then press .

Troubleshooting 31

Page 32

DEFAULT COUNTRY WAS NOT SET—

Click

Menu →

Use the navigation arrow buttons until the desired country appears on the display, then press .

Use the navigation arrows and buttons to set your country as the default.

CAMERA AND PRINTER DO NOT COMMUNICATE.

Make sure camera is in the correct file transfer mode. See you camera Owner's Manual.

Printer Settings →Country

If you did not select the default country during the setup process:

www.dell.com | support.dell.com

ANYTIME YOUR PRINTER HAS A PROBLEM, MAKE SURE:

• Your printer is on.

• The photo paper is loaded correctly. For help, see "Loading the Photo Paper" on page 15.

• Unplug the power supply from the electrical outlet. Reconnect the power supply (see your

Diagram

IF YOUR PRINTER IS

• You read and follow any messages on the LCD.

• The power supply is plugged into your printer and an electrical outlet.

IF YOUR PRINTER

• The USB cable is securely attached to your computer and to your printer. For help, see the

Yo u r P r in te r

• Both your computer and your printer are on.

• The Dell Photo Printer 540 is the selected printer. (It should not be set as the default if there is another printer connected.)

• Restart your computer. If problems persist, see “Uninstalling and reinstalling the software” in your

User’s Guide

). Turn the power on.

NOT

ATTACHED TO A COMPUTER, MAKE SURE:

poster.

. For help accessing your

User’s Guide

, see page 11.

Setup

Setting Up

Error Messages

General Problems

If an error occurs, the Error light glows amber and an error message is displayed on the printer LCD. Follow the directions on the LCD to resolve the problem.

32 Troubleshooting

Page 33

Printing Problems

PHOTO PAPER DOES NOT FEED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other paper.

The paper tray may be empty. Load photo paper (page15) and re-install the paper tray. Check the photo paper:

Remove the paper tray (page 15).

Inspect the paper supply: make sure photo paper is not damaged in any way, or removable tabs have not been detached. Replace with new photo paper if necessary.

Carefully “fan” the photo paper to keep the sheets from sticking together.

Reload the paper tray

Re-install the paper tray, then press to resume printing.

Clean the paper feed roller (page 30).

using no more than 20 sheets

MULTIPLE SHEETS OF PHOTO PAPER ARE PULLED THROUGH PRINTER—

Remove the paper supply from the paper tray.

Carefully “fan” the photo paper to keep the sheets from sticking together.

Reload the paper tray using

Re-install the paper tray, then press

no more than 20 sheets

to resume printing.

Remove the paper tray (page 15).

PRINTER IS JAMMED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other photo paper.

• If the Error indicator light is lit:

Remove the paper tray (page 15).

Disconnect the AC power adapter, wait 5 seconds, then plug it back in. If the paper does not automatically eject, carefully remove the paper manually.

NOTE: Always check the paper slot on the back of the printer for jammed paper:

Remove the paper supply from the paper tray. Carefully “fan” the paper to keep the sheets from sticking together.

Reload the paper tray using

Re-install the paper tray, then press to resume printing.

no more than 20 sheets

• If the Error light is still lit, check the photo cartridge:

NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the

photo cartridge without first clearing the paper jam.

Remove the photo cartridge, remove any slack from the ribbon, then re-install the photo cartridge

(page 14). Press

to resume printing.

Troubleshooting 33

Page 34

PRINTING STOPS DURING MID-PRINT (PAPER STOPS FEEDING, AND ERROR INDICATOR LIGHT IS ON)

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other photo paper.

• Check the photo paper:

Remove the paper tray.

Check the paper slot on the back of the printer.

Remove loose paper from the printer.

Inspect the paper supply: make sure removable tabs have not been detached from the photo paper. Reload with new photo paper if necessary.

Carefully “fan” the photo paper to keep the sheets from sticking together.

www.dell.com | support.dell.com

Reload the paper tray using

Re-install the paper tray, then press to resume printing.

no more than 20 sheets

• Clean the paper feed roller (page 30).

PRINT IS SMUDGED

Fingerprints may be on glossy side of paper. Handle paper by the edges or by the removable tabs.

PRINT IS SPOTTED

Check to see if the photo paper is dirty, and use a dry, lint-free cloth to wipe clean. For excessive dirt or debris, thoroughly clean the paper tray, and load new photo paper (page 15).

NOTE: When storing photo paper, remove and close the paper tray and close the paper tray door on

the printer. These steps keep dust and debris from collecting on the photo paper or inside the printer.

PRINT IS TOO LIGHT

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other photo paper.

• Photo brightness can be changed by selecting Photo Quality--> Photo Brightness (page 17) or --> Automatic photo brightness.

• Make sure the photo paper is loaded with the Dell logo facing down. Reload if necessary (page 15).

• Try re-taking the photo with the flash off. See your camera user’s guide for details.

• Adjust the exposure compensation on your camera (if available), and try re-taking the photo. See your camera user’s guide for details.

• Edit the photo using Dell Photo Imaging software on your computer. See the Photo Imaging software Help for details.

34 Troubleshooting

Page 35

PRINT IS TOO DARK OR IS DISCOLORED

• Photo brightness can be changed by selecting Photo Quality--> Photo Brightness (page 17) or --> Automatic photo brightness.

• Try re-taking the photo with the flash on, or move within the flash range of the camera. See your camera user’s guide for details.

• Adjust the exposure compensation on your camera (if available), and try re-taking the photo. See your camera user’s guide for details.

• Edit the photo using Dell Photo Imaging software on your computer. See the Photo Imaging software Help for details.

• Make sure the printer is not placed in direct sunlight or is not operating in a high-temperature environment.

• Make sure the cooling vents are not blocked or dirty (page 13).

PHOTOS ARE CROPPED

• Set your camera to Best (3:2) photo quality, if available. See your camera user’s guide for details.

• Adjust cropped photos using Dell Photo Imaging software on your computer.

• If you are printing from an application on your computer, select the proper paper size in print options.

A SELECTED PHOTO DOES NOT PRINT

The image file may be corrupt. Review the photo on the camera, LCD, or computer and delete if necessary.

NOTHING HAPPENS WHEN YOU TRY TO PRINT FROM A MEMORY CARD

• Check the power connections. See the

• Remove the paper tray, check that photo paper is properly loaded, and re-install (page 15).

• Make sure the photo cartridge is properly installed (page 14).

• Make sure a memory card is inserted and that there is at least one photo on the memory card (page 21).

Setting Up Your Printer

poster.

NOTHING HAPPENS WHEN YOU TRY TO PRINT FROM PICTBRIDGE OR OTHER COMPATIBLE CAMERA

• Check the USB connections from the camera to the printer (page 24).

• Re-establish the connection: disconnect, then reconnect the USB cable from the camera to the printer.

• Make sure there is at least one photo in the camera’s internal memory or memory card.

Troubleshooting 35

Page 36

NOTHING HAPPENS WHEN YOU TRY TO PRINT (FROM COMPUTER)

• Check the USB connections from the printer to the computer (page 26).

• The computer may be transferring images. Wait a few seconds, then try again.

• Access the printer menu for your system. Remove check marks next to Pause Printing and Offline, if checked.

• Close unnecessary software applications. Disconnect then reconnect the USB cable from the printer to the computer (page 26).

• Make sure Drivers and Utilities software is installed (page 25). Install if necessary.

• Uninstall, then reinstall Drivers and Utilities software (page 25).

• Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if

www.dell.com | support.dell.com

necessary.

PRINTING IS SLOW—

NOTE: When printing a large number of prints, printing may slow down to prevent the print head from

overheating.

• Make sure the printer is not placed in direct sunlight or is not operating in a high-temperature environment.

• Make sure the cooling vents are not blocked or dirty (page 13).

• Close unnecessary software applications.

• Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if necessary.

UNABLE TO REMOVE PHOTO CARTRIDGE (ERROR LIGHT GLOWS STEADY.)

NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the

photo cartridge without first clearing the paper error.

• Check to see if the paper tray is empty or if paper is missing perforated tabs. Reload photo paper if necessary (page 15), then try again.

• Make sure photo paper is not jammed. Clear the jam if necessary, then try again.

PHOTO PAPER RUNS OUT BEFORE THE PHOTO CARTRIDGE (OR VICE VERSA)

• Supply mismatch can result from several different situations, including:

• Scrapping of photo paper as a result of jams or other errors

• Gradual advancement of the print ribbon as a result of removing ribbon slack or clearing jams

Supply mismatch is likely to occur as you continue to use your printer. If you wish to keep your photo cartridge and photo paper supply synchronized, discard unused photo cartridge or photo paper when one or the other is fully depleted.

36 Troubleshooting

Page 37

Transfer/communication problems

NOTHING HAPPENS WHEN YOU TRY TO TRANSFER PHOTOS TO THE COMPUTER

•Press the

• Check the power and USB connections from the printer to computer (page 26).

• If you are trying to transfer photos from a PictBridge-enabled camera (page 24), check the USB connections between the printer and the camera.

• Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows.

• Disconnect then reconnect the USB cable from the printer to the computer (page 26).

• Make sure Drivers and Utilities software is installed (page 26). Install if necessary.

• Uninstall, then reinstall Drivers and Utilities software (page 26).

• Make sure your computer meets the minimum system requirements (page 25). Upgrade your system if necessary.

•

Save to PC

button on the printer.

More Troubleshooting Options

Go to

support.dell.com

for help.

Troubleshooting 37

Page 38

www.dell.com | support.dell.com

38 Troubleshooting

Page 39

Contacting Dell

Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel.

The Express Service Code is located on data plate on the bottom of the printer.

NOTE: Dell's Express Service Code system may not be available in all countries.

In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896.

If you are calling from a different country or are in a different Service area, see "Contacting Dell" for your local telephone number.

Follow the menu prompts in the automated telephone system to speak with a technical support representative.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to

support.dell.com,

the information needed to locate and report on your order. See "Contacting Dell" for the telephone number to call for your region.

or you can call the automated order-status service. A recording prompts you for

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

•

support.dell.com

•

premiersupport.dell.com

medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

(technical support)

(technical support for educational, government, healthcare, and

Contacting Dell 39

Page 40

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City) International Access Code Country Code City Code

Anguilla General Support

Antigua and Barbuda General Support

Argentina (Buenos Aires)

www.dell.com | support.dell.com

International Access Code: 00

Country Code: 54

City Code: 11

Aruba General Support

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

We bs it e : www.dell.com.ar

E-mail: us_latin_services@dell.com

E-mail for desktop and portable computers: la-techsupport@dell.com

E-mail for servers and EMC: la_enterprise@dell.com

Customer Care

Tech Support

Tech Support Services

Sales

E-mail (Australia): au_tech_support@dell.com

E-mail (New Zealand): nz_tech_support@dell.com

Home and Small Business

Government and Business

Preferred Accounts Division (PAD)

For servers and storage

For desktop and portable computers

Customer Care

Corporate Sales

Tra n sa ct io n Sa le s

Fax

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 800-335-0031

1-800-805-5924

toll-free: 0-800-444-0730

toll-free: 0-800-444-0733

toll-free: 0-800-444-0724

0-810-444-3355

toll-free: 800-1578

1-300-65-55-33

toll-free: 1-800-633-559

toll-free: 1-800-060-889

toll-free: 1-800-505-095

toll-free: 1-800-733-314

toll-free: 1-800-819-339

toll-free: 1-800-808-385

toll-free: 1-800-808-312

toll-free: 1-800-818-341

40 Contacting Dell

Page 41

Country (City) International Access Code Country Code City Code

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Bahamas General Support

Barbados General Support

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Bermuda General Support

Bolivia General Support

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

British Virgin Islands General Support

Brunei

Country Code: 673

We bs it e : support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Care

Preferred Accounts/Corporate Customer Care

Home/Small Business Technical Support

Preferred Accounts/Corporate Technical Support

Switchboard

We bs it e : support.euro.dell.com

E-mail for French Speaking Customers:

support.euro.dell.com/be/fr/emaildell/

Technical Support

Technical Support Fax

Customer Care

Corporate Sales

Fax

Switchboard

We bs it e : www.dell.com/br

Customer Support, Technical Support

Technical Support Fax

Customer Care Fax

Sales

Customer Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 16

0820 240 530 14

0660 8779

0820 240 530 00

toll-free: 1-866-278-6818

1-800-534-3066

024819288

024819295

0271315.65

024819100

024819299

024819100

1-800-342-0671

toll-free: 800-10-0238

0800 90 3355

51 481 5470

51 481 5480

0800 90 3390

toll-free: 1-866-278-6820

604 633 4966

604 633 4949

604 633 4955

Contacting Dell 41

Page 42

Country (City) International Access Code Country Code City Code

Canada (North York, Ontario)

International Access Code: 011

Online Order Status: www.dell.ca/ostatus

AutoTech (automated technical support)

Customer Care (Home Sales/Small Business)

Customer Care (med./large business, government)

Technical Support (Home Sales/Small Business)

Technical Support (med./large bus., government)

www.dell.com | support.dell.com

Sales (Home Sales/Small Business)

Sales (med./large bus., government)

Spare Parts Sales & Extended Service Sales

Cayman Islands General Support

Chile (Santiago)

Sales, Customer Support, and Technical Support

Country Code: 56

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 1-800-247-9362

toll-free: 1-800-847-4096

toll-free: 1-800-326-9463

toll-free: 1-800-847-4096

toll-free: 1-800-387-5757

toll-free: 1-800-387-5752

toll-free: 1-800-387-5755

18664403355

1-800-805-7541

toll-free: 1230-020-4823

42 Contacting Dell

Page 43

Country (City) International Access Code Country Code City Code

China (Xiamen)

Country Code: 86

City Code: 592

Department Name or Service Area,

Website and E-Mail Address

Technical Support website: support.dell.com.cn

Technical Support E-mail: cn_support@dell.com

Technical Support Fax

Technical Support (Dimension™ and Inspiron™)

Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

Technical Support (servers and storage)

Technical Support (projectors, PDAs, printers, switches, routers, and so on)

Area Codes,

Local Numbers, and

Toll-Free Numbers

818 1350

toll-free: 800 858 2969

toll-free: 800 858 0950

toll-free: 800 858 0960

toll-free: 800 858 2920

Customer Advocacy

Customer Advocacy Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and Education

Large Corporate Accounts East

Large Corporate Accounts East Government and Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Colombia General Support

Costa Rica General Support

toll-free: 800 858 2060

592 818 1308

toll-free: 800 858 2222

toll-free: 800 858 2557

toll-free: 800 858 2055

toll-free: 800 858 2628

toll-free: 800 858 2999

toll-free: 800 858 2955

toll-free: 800 858 2020

toll-free: 800 858 2669

toll-free: 800 858 2572

toll-free: 800 858 2355

toll-free: 800 858 2811

toll-free: 800 858 2621

980-9-15-3978

0800-012-0435

Contacting Dell 43

Page 44

Country (City) International Access Code Country Code City Code

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

City Code: 2

We bs it e : support.euro.dell.com

E-mail: czech_dell@dell.com

Technical Support

Technical Support Fax

Customer Care

Customer Care Fax

www.dell.com | support.dell.com

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Switchboard

We bs it e : support.euro.dell.com

E-mail Support (portable computers): den_nbk_support@dell.com

E-mail Support (desktop computers): den_support@dell.com

E-mail Support (servers): Nordic_server_support@dell.com

Technical Support

Customer Care (Relational)

Home/Small Business Customer Care

Switchboard (Relational)

Switchboard Fax (Relational)

Switchboard (Home/Small Business)

Switchboard Fax (Home/Small Business)

Dominica General Support

Dominican Republic General Support

Ecuador General Support

El Salvador General Support

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

02 2186 27 27

02 2186 27 28

02 2186 27 11

02 2186 27 14

02 2186 27 11

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

toll-free: 1-866-278-6821

1-800-148-0530

toll-free: 999-119

01-899-753-0777

44 Contacting Dell

Page 45

Country (City) International Access Code Country Code City Code

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: fin_support@dell.com

E-mail Support (servers): Nordic_support@dell.com

Technical Support

Technical Support Fax

Relational Customer Care

Home/Small Business Customer Care

Fax

Switchboard

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/emaildell/

Home and Small Business

Technical Support

Customer Care

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Care

Switchboard

Sales

Fax

Area Codes,

Local Numbers, and

Toll-Free Numbers

09 253 313 60

09 253 313 81

09 253 313 38

09 693 791 94

09 253 313 99

09 253 313 00

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 01

Contacting Dell 45

Page 46

Country (City) International Access Code Country Code City Code

Germany (Langen)

International Access Code: 00

Country Code: 49

City Code: 6103

We bs it e : support.euro.dell.com

E-mail: tech_support_central_europe@dell.com

Technical Support

Home/Small Business Customer Care

Global Segment Customer Care

Preferred Accounts Customer Care

www.dell.com | support.dell.com

Large Accounts Customer Care

Public Accounts Customer Care

Switchboard

Greece

International Access Code: 00

Country Code: 30

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/gr/en/emaildell/

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Grenada General Support

Guatemala General Support

Guyana General Support

Hong Kong

International Access Code: 001

Country Code: 852

We bs it e : support.ap.dell.com

E-mail: apsupport@dell.com

Technical Support (Dimension™ and Inspiron™)

Technical Support (OptiPlex™, Latitude™, and Dell Precision™)

Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™)

Gold Queue EEC Hotline

Customer Advocacy

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

06103 766-7200

0180-5-224400

06103 766-9570

06103 766-9420

06103 766-9560

06103 766-9555

06103 766-7000

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812

toll-free: 1-866-540-3355

1-800-999-0136

toll-free: 1-877-270-4609

2969 3188

2969 3191

2969 3196

2969 3187

3416 0910

3416 0907

3416 0908

3416 0912

46 Contacting Dell

Page 47

Country (City) International Access Code Country Code City Code

Home and Small Business Division

India Technical Support

Sales

Ireland (Cherrywood)

International Access Code: 16

Country Code: 353

City Code: 1

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Jamaica General Support (dial from within Jamaica only)

We bs it e : support.euro.dell.com

E-mail: dell_direct_support@dell.com

Technical Support

U.K. Technical Support (dial within U.K. only)

Home User Customer Care

Small Business Customer Care

U.K. Customer Care (dial within U.K. only)

Corporate Customer Care

Corporate Customer Care (dial within U.K. only)

Ireland Sales

U.K. Sales (dial within U.K. only)

Fax/Sales Fax

Switchboard

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/it/it/emaildell/

Home and Small Business

Technical Support

Customer Care

Fax

Switchboard

Corporate

Technical Support

Customer Care

Fax

Switchboard

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

2969 3155

1600 33 8045

1600 33 8044

1850 543 543

0870 908 0800

01 204 4014

0870 906 0010

1850 200 982

0870 907 4499

01 204 4444

0870 907 4000

01 204 0103

01 204 4444

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821

1-800-682-3639

Contacting Dell 47

Page 48

Country (City) International Access Code Country Code City Code

Japan (Kawasaki)

International Access Code: 001

Country Code: 81

City Code: 44

www.dell.com | support.dell.com

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.jp.dell.com

Technical Support (servers)

Technical Support outside of Japan (servers)

Technical Support (Dimension™ and Inspiron™)

Technical Support outside of Japan (Dimension and Inspiron)

Technical Support (Dell Precision™, OptiPlex™, and Latitude™)

Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude)

Technical Support (PDAs, projectors, printers, routers)

Technical Support outside of Japan (PDAs, projectors, printers, routers)

Faxbox Service

24-Hour Automated Order Service

Customer Care

Business Sales Division (up to 400 employees)

Preferred Accounts Division Sales (over 400 employees)

Large Corporate Accounts Sales (over 3500 employees)

Public Sales (government agencies, educational institutions, and medical institutions)

Global Segment Japan

Individual User

Switchboard

Technical Support

Sales

Customer Service (Seoul, Korea)

Customer Service (Penang, Malaysia)

Fax

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 0120-198-498

81-44-556-4162

toll-free: 0120-198-226

81-44-520-1435

toll-free:0120-198-433

81-44-556-3894

toll-free: 0120-981-690

81-44-556-3468

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-3430

044-556-1469

044-556-3469

044-556-1760

044-556-4300

toll-free: 080-200-3800

toll-free: 080-200-3600

toll-free: 080-200-3800

604 633 4949

2194-6202

2194-6000

48 Contacting Dell

Page 49

Country (City) International Access Code Country Code City Code

Latin America Customer Technical Support (Austin, Texas,

U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)

Luxembourg

International Access Code: 00

Country Code: 352

Macao

Country Code: 853

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

We bs it e : support.euro.dell.com

E-mail: tech_be@dell.com

Technical Support (Brussels, Belgium)

Home/Small Business Sales (Brussels, Belgium)

Corporate Sales (Brussels, Belgium)

Customer Care (Brussels, Belgium)

Fax (Brussels, Belgium)

Switchboard (Brussels, Belgium)

Technical Support

Customer Service (Penang, Malaysia)

Tra n sa ct io n Sa le s

Technical Support (Dell Precision, OptiPlex, and Latitude)

Technical Support (Dimension and Inspiron)

Technical Support (PowerEdge and PowerVault)

Customer Service

Tra n sa ct io n Sa le s

Corporate Sales

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600

or 512 728-3772

3420808075

toll-free: 080016884

024819100

024819119

024819299

024819100

toll-free: 0800 582

604 633 4949

toll-free: 0800 581

toll-free: 1 800 88 0193

toll-free: 1 800 88 1306

toll-free: 1800 88 1386

04 633 4949

toll-free: 1 800 888 202

toll-free: 1 800 888 213

Contacting Dell 49

Page 50

Country (City) International Access Code Country Code City Code

Mexico

Customer Technical Support

International Access Code: 00

Country Code: 52

Sales

Customer Service

www.dell.com | support.dell.com

Main

Montserrat General Support

Netherlands Antilles General Support

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

We bs it e : support.euro.dell.com

Technical Support

Technical Support Fax

Home/Small Business Customer Care

Relational Customer Care

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

New Zealand

International Access Code: 00

Country Code: 64

E-mail (New Zealand): nz_tech_support@dell.com

E-mail (Australia): au_tech_support@dell.com

Technical Support (for desktop and portable computers)

Technical Support (for servers and storage)

Home and Small Business

Government and Business

Sales

Fax

Nicaragua General Support

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

001-877-384-8979

or 001-877-269-3383

50-81-8800

or 01-800-888-3355

001-877-384-8979

or 001-877-269-3383

50-81-8800

or 01-800-888-3355

toll-free: 1-866-278-6822

001-800-882-1519

0206744500

0206744766

0206744200

020 674 4325

0206745500

0206745000

0206744775

0206744750

0206745000

0206744750

0800 443 563

0800 505 098

0800 446 255

0800 444 617

0800 441 567

0800 441 566

001-800-220-1006

50 Contacting Dell

Page 51

Country (City) International Access Code Country Code City Code

Norway (Lysaker)

International Access Code: 00

Country Code: 47

Pan ama General Support

Peru General Support

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Portugal

International Access Code: 00

Country Code: 351

Puerto Rico General Support

St. Kitts and Nevis General Support

We bs it e : support.euro.dell.com

E-mail Support (portable computers):

nor_nbk_support@dell.com

E-mail Support (desktop computers):

nor_support@dell.com

E-mail Support (servers):

nordic_server_support@dell.com

Technical Support

Relational Customer Care

Home/Small Business Customer Care

Switchboard

Fax Switchboard

We bs it e : support.euro.dell.com

E-mail: pl_support_tech@dell.com

Customer Service Phone

Customer Care

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/pt/en/emaildell/

Technical Support

Customer Care

Sales

Fax

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

671 16882

671 17514

23162298

671 16800

671 16865

001-800-507-0962

0800-50-669

57 95 700

57 95 999

57 95 806

57 95 998

57 95 999

707200149

800 300 413

800 300 410 or 800 300 411 or

800 300 412 or 21 422 07 10

214240112

1-800-805-7545

toll-free: 1-877-441-4731

Contacting Dell 51

Page 52

Country (City) International Access Code Country Code City Code

St. Lucia General Support

St. Vincent and the Grenadines General Support

Singapore (Singapore)

International Access Code: 005

Country Code: 65

Technical Support (Dimension and Inspiron)

Technical Support (Optiplex, Latitude, and Precision)

Technical Support (PowerEdge and PowerVault)

www.dell.com | support.dell.com

Customer Service (Penang, Malaysia)

Tra n sa ct io n Sa le s

Corporate Sales

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

We bs it e : support.euro.dell.com

E-mail: dell_za_support@dell.com

Gold Queue

Technical Support

Customer Care

Sales

Fax

Switchboard

Southeast Asian and Pacific Countries

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

We bs it e : support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support

Customer Care

Sales

Switchboard

Fax

Corporate

Technical Support

Customer Care

Switchboard

Fax

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

1-800-882-1521

toll-free: 1-877-270-4609

toll-free: 1800 394 7430

toll-free: 1800 394 7488

toll-free: 1800 394 7478

604 633 4949

toll-free: 800 6011 054

toll-free: 800 6011 053

011 709 7713

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011 709 7700

604 633 4810

902 100 130

902 118 540

902 118 541

902 118 539

902 100 130

902 115 236

917229200

917229583

52 Contacting Dell

Page 53

Country (City) International Access Code Country Code City Code

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Ta i wa n

International Access Code: 002

Country Code: 886

Thailand

International Access Code: 001

Country Code: 66

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: swe_support@dell.com

E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com

E-mail Support for OptiPlex: Swe_kats@dell.com

E-mail Support for Servers: Nordic_server_support@dell.com

Technical Support

Relational Customer Care

Home/Small Business Customer Care

Employee Purchase Program (EPP) Support

Technical Support Fax

Sales

We bs it e : support.euro.dell.com

E-mail: Tech_support_central_Europe@dell.com

E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/

Technical Support (Home and Small Business)

Technical Support (Corporate)

Customer Care (Home and Small Business)

Customer Care (Corporate)

Fax

Switchboard

Technical Support (portable and desktop computers)

Technical Support (servers and storage)

Corporate Sales

Technical Support (Optiplex, Latitude, and Precision)

Technical Support (PowerEdge and PowerVault)

Customer Service (Penang, Malaysia)

Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

08 590 05 199

08 590 05 642

08 587 70 527

201401444

08 590 05 594

08 590 05 185

0844 811 411

0844 822 844

0848 802 202

0848 821 721

022 799 01 90

022 799 01 01

toll-free: 00801 86 1011

toll-free: 00801 60 1256

toll-free: 00801 651 227

toll-free: 1800 0060 07

toll-free: 1800 0600 09

604 633 4949

toll-free: 0880 060 09

Contacting Dell 53

Page 54

Country (City) International Access Code Country Code City Code

Trinidad/Tobago General Support

Turks and Caicos Islands General Support

U.K. (Bracknell)

International Access Code: 00

We bs it e : support.euro.dell.com

Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp

Country Code: 44

City Code: 1344

www.dell.com | support.dell.com

E-mail: dell_direct_support@dell.com

Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees])

Technical Support (direct/PAD and general)

Global Accounts Customer Care

Home and Small Business Customer Care

Corporate Customer Care

Preferred Accounts (500–5000 employees) Customer Care

Central Government Customer Care

Local Government & Education Customer Care

Health Customer Care

Home and Small Business Sales

Corporate/Public Sector Sales

Home and Small Business Fax

Uruguay General Support

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

1-800-805-8035

toll-free: 1-866-540-3355

0870 908 0500

0870 908 0800

01344 373 186

0870 906 0010

01344 373 185

0870 906 0010

01344 373 193

01344 373 199

01344 373 194

0870 907 4000

01344 860 456

0870 907 4006

toll-free: 000-413-598-2521

54 Contacting Dell

Page 55

Country (City) International Access Code Country Code City Code

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

U.S. Virgin Islands General Support

Ven ez ue la General Support

Automated Order-Status Service

AutoTech (portable and desktop computers)

Consumer (Home and Home Office)

Technical Support

Customer Service

DellNet™ Service and Support

Employee Purchase Program (EPP) Customers

Financial Services website: www.dellfinancialservices.com

Financial Services (lease/loans)

Financial Services (Dell Preferred Accounts [DPA])

Business

Customer Service and Technical Support

Employee Purchase Program (EPP) Customers

Printers and Projectors Technical Support

Public (government, education, and healthcare)

Customer Service and Technical Support

Employee Purchase Program (EPP) Customers

Dell Sales

Dell Outlet Store (Dell refurbished computers)

Software and Peripherals Sales

Spare Parts Sales

Extended Service and Warranty Sales

Fax

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 1-800-433-9014

toll-free: 1-800-247-9362

toll-free: 1-800-624-9896

toll-free: 1-800-624-9897

toll-free: 1-877-Dellnet

(1-877-335-5638)

toll-free: 1-800-695-8133

toll-free: 1-877-577-3355

toll-free: 1-800-283-2210

toll-free: 1-800-822-8965

toll-free: 1-800-695-8133

toll-free: 1-877-459-7298

toll-free: 1-800-456-3355

toll-free: 1-800-234-1490

toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

toll-free: 1-888-798-7561

toll-free: 1-800-671-3355

toll-free: 1-800-357-3355

toll-free: 1-800-247-4618

toll-free: 1-800-727-8320

toll-free: 1-877-DELLTTY

(1-877-335-5889)

1-877-673-3355

8001-3605

Contacting Dell 55

Page 56

www.dell.com | support.dell.com

56 Contacting Dell

Page 57

Appendix

U.S. Terms and Conditions of Sale

These terms and conditions (“Agreement”) apply to your purchase of computer systems and/or related products and/or services and support sold in the United States (“Product”) by the Dell entity named on the invoice or acknowledgement (“Dell”) provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties for the U.S., the limited warranties for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel

Pen tium

and Celeron® warranty for the U.S. and Canada.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded

www.dell.com | support.dell.com

hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

• Non-Dell-branded and Solution Provider Direct products and accessories

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by Dell

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

60 Appendix

Page 61

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dellbranded hardware:

• Portable computer batteries carry a 1-year limited warranty.

• Projector lamps carry a 90-day limited warranty.

• Memory carries a lifetime limited warranty.

• Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected.

• PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty.

• Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support

Individual Home Consumers: U.S. Only

Technical Support 1-800-624-9896

Customer Service 1-800-624-9897

Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support and Customer Service 1-800-822-8965

Home and Small Business Commercial Customers:

Technical Support and Customer Service 1-800-456-3355

Medium, Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs):

Technical Support and Customer Service 1-877-459-7278

Government and Education Customers:

Technical Support and Customer Service 1-877-459-7278

Dell-Branded Memory

support.dell.com/ContactUs/ContactUsHome .aspx?c=us&l=en&s=gen

1-888-363-5150

Appendix 61

Page 62

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

www.dell.com | support.dell.com

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the

product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

• If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm

62 Appendix

Page 63

• If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm

• If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

All requests to transfer ownership are at Dell's sole discretion. All such transfers will be subject to the terms and conditions of the original service or limited warranty agreement and Dell's terms and conditions of sale located at www.dell.com. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of products you purchase from a third party.

Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you are satisfied with your purchases. That is why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts, and unopened software still in its sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice. New Dell PowerEdge™, PowerConnect™, and PowerVault™ products may be returned within thirty (30) days from the date on the packing slip or invoice except that new PowerEdge Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions. Those products may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee will be deducted from any refund or credit. The Total Satisfaction Return Policy and Software and Peripherals division return policy are not available for Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™, 160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses purchased under any type of volume purchase agreement or any non-Dell customized hardware and/or software product(s).

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished PowerEdge, PowerConnect, and PowerVault products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoice.

How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See “Contacting Dell” or “Getting Help” in your customer documentation (or go to www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

servers and n series products purchased from the Small and Medium Business

Appendix 63

Page 64

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

• Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software

• Non-Dell branded and Solution Provider Direct products and accessories

www.dell.com | support.dell.com

• Problems that result from:

– External causes such as accident, abuse, misuse, or problems with electrical power

– Servicing not authorized by Dell

– Usage that is not in accordance with product instructions

– Failure to follow the product instructions or failure to perform preventive maintenance

– Problems caused by using accessories, parts, or components not supplied by Dell

• Products with missing or altered Service Tags or serial numbers

• Products for which Dell has not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if

64 Appendix

Page 65

we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support

Individual Home Consumers; Home Office and Small Business Customers:

Technical Support and Customer Service 1-800-847-4096

Medium, Large, and Global Commercial Customers; Government, Education, and Healthcare Customers; and ValueAdded Resellers (VARs):

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463

Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program:

Technical Support 1-800-387-5757

Customer Service 1-800-326-9463 (Extension 8221 for Individual

Dell-Branded Memory

support.dell.com/ContactUs/ContactUsHome .aspx?c=us&l=en&s=gen

Canada Only

Consumers)

1-888-363-5150

What will Dell do?

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage

Appendix 65

Page 66

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the

product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

www.dell.com | support.dell.com

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your packing slip or invoice) for details on how to obtain service.

How will you fix my product?

May I transfer the limited warranty?

• For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to

www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm

• For out-of-country transfers (outside of the original country of purchase), go to

www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm

If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463 (Corporate Commercial or Government customers).

66 Appendix

Page 67

Total Satisfaction Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your packing slip or invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within 5 days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the diskette(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, diskette(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The “Total Satisfaction” Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, “Dell Software and Peripherals [Canada Only]”).

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Thirdparty manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine which limited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Appendix 67

Page 68

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Inc. (“Dell”) warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;

www.dell.com | support.dell.com

actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP

One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)

Avenida Industrial Belgraf, 400 92990-000 - Eldorado do Sul – RS - Brasil

Dell Computer de Chile Ltda

Coyancura 2283, Piso 3- Of.302, Providencia, Santiago - Chile

Dell Computer de Colombia Corporation

Carrera 7 #115-33 Oficina 603 Bogota, Colombia

68 Appendix

Page 69

Dell Computer de Mexico SA de CV

Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.

Dell™ Photo Print Pack Limited Warranties

Dell™ Photo Print Pack Limited Warranty (U.S. and Canada Only)

Dell Inc. warrants to the original purchaser of genuine Dell Photo Print Pack(s) that the Dell Photo Print Pack(s) will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, the defective portion will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822- 8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the product purchase cost, at Dell’s sole option. This limited warranty does not apply to any portion of Dell Photo Print Pack(s) that have been improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY. DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. DELL’S LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL IS RESPONSIBLE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Dell™ Photo Print Pack Limited Warranty (Latin America Only)

Dell Inc. warrants to the original purchaser of genuine Dell Photo Print Pack(s) that the Dell Photo Print Pack(s) will be free from defects resulting from material or manufacturing process for two years beginning on the date of invoice.

If this product presents defects resulting from either material or manufacturing process, the defective portion will be replaced without charge during the limited warranty period if returned to Dell.

Appendix 69

Page 70

In order to obtain the necessary information to enable the replacement, call the appropriate toll-free number. In Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the product has been discontinued or is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost. This limited warranty does not apply to any portion of Dell Photo Print Pack(s) that have been improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.

Dell’s liability for the malfunction or defect of hardware after the period of the legal warranty (and specifically the period of the legal warranty of defective products stated in the consumer protections rules), is limited to either the substitution of the product or the reimbursement as stated above. This warranty coverage terminates if you sell or otherwise transfer this product to a third party.

Dell does not accept any additional liability for patrimonial, emotional or any other kind of damage caused to the consumer and/or to a third party, which exceeds the established liability either in this limited warranty or in legal rules that may apply.

www.dell.com | support.dell.com

Regulatory Notices

Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads, that endangers the functioning of a radio navigation or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computers, contribute to the electromagnetic environment.

Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the computer with respect to the receiver.

• Move the computer away from the receiver.

• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits.

If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions.

For additional regulatory information, see the

User’s Guide

that accompanied your computer.

70 Appendix

Page 71

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):

Exporter: Dell Inc.

Importer: Dell Computer de México, S.A. de C.V.

Ship to: Dell Computer de México, S.A. de C.V.

Model No.: 540

Supply voltage:

Frequency:

Current consumption:

Output voltage: 24 V DC

Output current: 2.5 A

One Dell Way Round Rock, TX 78682

Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.

al Cuidado de Kuehne & Nagel de México S. de R.L. Avenida Soles No. 55 Co. Peñon de los Baños 15520 México, D.F.

90V to 260V AC

50/60 Hz

50 watts maximum

Dell™ Software License Agreement

This is a legal agreement between you, the user, and Dell Products, L.P (“Dell”). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the “Software”). By opening or breaking the seal on the Software packet(s), installing or downloading the Software, or using the Software that has been preloaded or is embedded in your computer, you agree to be bound by the terms of this agreement. If you do not agree to these terms, promptly return all Software items (disks, written materials, and packaging) and delete any preloaded or embedded Software.

You may use one copy of the Software on only one computer at a time. If you have multiple licenses for the Software, you may use as many copies at any time as you have licenses. “Use” means loading the Software in temporary memory or permanent storage on the computer. Installation on a network server solely for distribution to other computers is not “use” if (but only if) you have a separate license for each computer to which the Software is distributed. You must ensure that the number of persons using the Software installed on a network server does not exceed the number of licenses that you have. If the number of users of Software installed on a network server will exceed the number of licenses, you must purchase additional licenses until the number of licenses equals the number of users before allowing additional users to use the Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software. The audit will be limited to verification of your compliance with the terms of this agreement.

The Software is protected by United States copyright laws and international treaties. You may make one copy of the Software solely for backup or archival purposes or transfer it to a single hard disk provided you keep the original solely for backup or archival purposes. You may not rent or lease the Software or copy the written materials accompanying the Software, but you may transfer the Software and all accompanying materials on a permanent basis if you retain no copies

Appendix 71

Page 72

and the recipient agrees to the terms hereof. Any transfer must include the most recent update and all prior versions. You may not reverse engineer, decompile or disassemble the Software. If the package accompanying your computer contains compact discs, 3.5" and/or 5.25" disks, you may use only the disks appropriate for your computer. You may not use the disks on another computer or network, or loan, rent, lease, or transfer them to another user except as permitted by this agreement.

Limited Warranty

Dell warrants that the Software disks will be free from defects in materials and workmanship under normal use for ninety (90) days from the date you receive them. This warranty is limited to you and is not transferable. Any implied warranties are limited to ninety (90) days from the date you receive the Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk

www.dell.com | support.dell.com

not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer.

Dell does NOT warrant that the functions of the Software will meet your requirements or that operation of the Software will be uninterrupted or error free. You assume responsibility for selecting the Software to achieve your intended results and for the use and results obtained from the Software.

DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may have others, which vary from jurisdiction to jurisdiction.

IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

U.S. Government Restricted Rights

The software and documentation are “commercial items” as that term is defined at 48 C.F.R. 2.101, consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products, L.P., One Dell Way, Round Rock, Texas 78682.

General

This license is effective until terminated. It will terminate upon the conditions set forth above or if you fail to comply with any of its terms. Upon termination, you agree that the Software and accompanying materials, and all copies thereof, will be destroyed. This agreement is governed by the laws of the State of Texas. Each provision of this agreement is severable. If a provision is found to be unenforceable, this finding does not affect the enforceability of the remaining provisions, terms, or conditions of this agreement. This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement. Because this waiver may not be effective in some jurisdictions, this waiver may not apply to

72 Appendix

Page 73

you. You acknowledge that you have read this agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software.

Printer Specifications

Printing process Thermal dye transfer

Operating environment (for optimum photo quality)

Power Output: 24V DC

Print speed Standalone: 75 sec. for first print (< 60 sec. for prints 2-5)

Size (Depth, width, height) Without paper tray: 5.4 x 7.4 x 3.2 in. (137 x 189 x 81 mm)

Weight Without paper tray: 2.69 lbs (1.22 Kg)

Print size 4 x 6 in. (102 x 152 mm)

Photo paper size 4 x 7.25 in. (102 x 184 mm) with perforated tabs

Photo resolution 300 ppi, continuous tone

Temperature: 50 to 95 ° F (10 to 35 ° C)

Humidity: 10% to 86% RH

Input:

90V to 132V AC @ 50/60 Hz, connection via in-line AC power adapter (US and Canada only)

90V to 260V AC @ 50/60 Hz, connection via AC power adapter (all other countries)

Consumption while printing: 50 watts maximum

Via computer: 60 sec. (< 60 sec. for prints 2-5)

NOTE: Print speed is dependent on photo size, number of continuous

prints, and environmental conditions.

With paper tray: 13.2 x 7.4 x 3.2 in. (336 x 189 x 81 mm)

With paper tray: 3.2 lbs (1.45 Kg)

Appendix 73

Page 74

www.dell.com | support.dell.com

74 Appendix

Page 75

Index

buttons, operator panel

Arrows, 11 Cancel, 11 Menu, 11 Power, 1 1 Print B&W, 12

Cancel button, 11

canceling printing, 27

changing settings, 17

color, automatic

correction, 27

computer

printing from, 26

cooling vents, 35-36

Copy (Select mode)

button, 11

Dell

contacting, 39

maintenance, 29

photo cartridge

loading, 14

photo paper

loading, 15

photos

automatic color correction, 27

printing

canceling, 27 from a computer, 26 problems, 33 without a computer, 21

safety information, 9

settings, changing, 17

setup, 14

support

contacting Dell, 39

vents, cooling, 35-36

warranty, 60

photo cartridge, 14 photo paper, 15

troubleshooting

printing, 33 transfer/communication, 36

Index 75

Page 76

Index 76

Dell 4J1412 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Ordering Photo Print Packs

Notes, Notices, and Cautions

Contents

CAUTION: SAFETY INSTRUCTIONS

Getting Started

Understanding the Printer Parts

Setting Up Your Printer

Loading the Photo Cartridge

Loading the Photo Paper

Select Menu Items

Print Options Menu

Photo Quality Menu

Photo Display Menu

Photo Management Menu

Printer Settings Menu

Maintenance Menu

Using Your Printer

Printing Without a Computer

Printing Tips

Printing From a Memory Card

Selecting Photos to Print

Printing From Your Pictbridge-enabled or Other Compatible Camera

Canceling Printing

Removing Perforated Tabs From Prints

Printing With a Computer

Printing Tips

Windows-Based Operating System Requirements

Printing From a Computer

Choosing a Color Mode

Canceling printing

Saving and Copying Photos to Your Computer

Care and Maintenance

General Care of the Printer

Cleaning the Paper Feed Roller

Handling and Storing the Photo Paper and Photo Cartridge

Troubleshooting

Setup Problems

Error Messages

General Problems

Printing Problems

More Troubleshooting Options

Contacting Dell

Technical Assistance

Automated Order-Status Service

Contacting Dell

Appendix

U.S. Terms and Conditions of Sale

Limited Warranties and Return Policy

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

Total Satisfaction Return Policy (U.S. Only)

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only)

Total Satisfaction Return Policy (Canada Only)

Dell Software and Peripherals (Canada Only)

1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Dell™ Photo Print Pack Limited Warranties

Dell™ Photo Print Pack Limited Warranty (U.S. and Canada Only)

Dell™ Photo Print Pack Limited Warranty (Latin America Only)

Regulatory Notices

NOM Information (Mexico Only)

Dell™ Software License Agreement

Limited Warranty

U.S. Government Restricted Rights

General

Printer Specifications

Index