Dell 4500C, 6M515 User Manual

Dell™ Dimension™ 4500C
front door power button hard-drive light CD or DVD drive light
* On computers with integrated IEEE 1394 connectors. ** On computers with integrated PC Card connectors.
parallel connector
serial connector integrated video
connector (see the setup diagram)
breakaway hinge IEEE 1394 connector*
PC Card connectors (2)**
breakaway hinge USB 2.0 connectors (2)
headphone connector
mouse connector
diagnostic lights (4)
keyboard connector
USB 2.0 connectors (4)
microphone connector
line-out connector
line-in connector
IEEE 1394 connector
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network connector
optional video card connector (see the setup diagram)
modem connectors (2) power connector
voltage selection switch (see page 11)
Hints, Notices, and Cautions
HINT: A HINT indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
Abbreviations and Acronyms
F or a co mplete list of abbr eviations and acronyms, see the Tell Me How help file. To access help files, see page 38.
____________________
Information in this document is subject to change without notice. © 2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dimension, Inspiron, Latitude, OptiPlex, and Dell Precision are trademarks of Dell Computer Corporation; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims an y proprietary interest in trademarks and trade names other than its own.
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
June 2003 P/N 6M515 Rev. A03
Contents
CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9
General
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
When Using Your Computer
When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . 14
Finding Information for Your Computer . . . . . . . . . . . . . . 15
1 Setting Up
Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . 20
Attaching and Removing the Computer Stand
Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . 23
Printer Cable
Connecting a Parallel Printer . . . . . . . . . . . . . . . . . . 23
Connecting a USB Printer
Connecting an IEEE 1394 Device (Optional) Transferring Information to a New Computer
. . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . 12
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. . . . . . . . . . . 25
. . . . . . . . . . . 26
Setting Up a Home and Office Network
Connecting to a Network Adapter Network Setup Wizard
Connecting to the Internet
. . . . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . 28
Setting Up Your Internet Connection
. . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . 29
Contents 3
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs
. . . . . . . . . . . . . . . . . 31
. . . . . . . . 32
Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 32
How to Copy a CD
. . . . . . . . . . . . . . . . . . . . . . . 33
Hyper-Threading
. . . . . . . . . . . . . . . . . . . . . . . . . . 34
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . 34
2 Solving Problems
Finding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 36
Finding Help Information
Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 38
Drive Problems
CD drive problems Problems writing to a CD-RW drive
DVD drive problems . . . . . . . . . . . . . . . . . . . . . . 40
Hard drive problems
E-Mail, Modem, and Internet Problems
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 43
General Problems
A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system 44 A solid blue screen appears Other software problems
Other technical problems . . . . . . . . . . . . . . . . . . . . 46
General hardware problems
. . . . . . . . . . . . . . . . . . . . . . . . . . 39
. . . . . . . . . . . . . . . . . . . . . 38
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4 Contents
IEEE 1394 Problems Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . 47
. . . . . . . . . . . . . . . . . . . . . . . . 47
Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . 49
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Problems Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
. . . . . . . . . . . . . . . . . . . . . . . . . . 52
Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . 53
Sound and Speaker Problems Video and Monitor Problems
If the screen is blank
. . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . . . . . . . 55
If the screen is difficult to read
3 Advanced Troubleshooting
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using System Restore . . . . . . . . . . . . . . . . . . . . . . . 62
Creating a Restore Point
Restoring the Computer to an Earlier Operating State . . . . . . 62
Undoing the Last System Restore
. . . . . . . . . . . . . . . . . . . . 62
. . . . . . . . . . . . . . . . . . . 54
. . . . . . . . . . . . . . . . . 56
. . . . . . . . . . . . . . . . 63
Dell Diagnostics
When to Use the Dell Diagnostics Starting the Dell Diagnostics
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
What Is a Driver? Identifying Drivers Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . 64
. . . . . . . . . . . . . . . . . . 65
. . . . . . . . . . . . . . . . . . . . . . . . 67
. . . . . . . . . . . . . . . . . . . . . . . 68
. . . . . . . . . . . . . . . . . . . . . . . 68
Resolving Software and Hardware Incompatibilities
®
Reinstalling Windows
XP . . . . . . . . . . . . . . . . . . . . . 71
. . . . . . . 70
Contents 5
4 Adding Parts
Front and Back View of the Computer . . . . . . . . . . . . . . 76
Front View Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . 76
. . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Reattaching the Front Door
Opening the Computer Cover . . . . . . . . . . . . . . . . . . . 80
Looking Inside Y our Computer
System Board
Adding PC Cards (Optional)
PC Card Types Installing a PC Card Removing a PC Card
Adding Other Cards Adding or Replacing a Video Card
Removing a Video Card Installing a Video Card
Adding Memory
Closing the Computer Cover . . . . . . . . . . . . . . . . . . . 92
5 Appendix
. . . . . . . . . . . . . . . . . . . . 79
. . . . . . . . . . . . . . . . . . 82
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6 Contents
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Standard Settings
Viewing Settings System Setup Program Screens
Clearing For g ot ten Passwords
. . . . . . . . . . . . . . . . . . . . . . . . . 100
. . . . . . . . . . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . 101
. . . . . . . . . . . . . . . . . . . 102
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . 103
Dell Technical Support Policy
. . . . . . . . . . . . . . . . . . . 104
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Regulatory Information
. . . . . . . . . . . . . . . . . . . . . . 106
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Contents 7
8 Contents
CAUTION: Safety Instructions
Use the following safety guidelines to help ensur e your own personal safety and to help protect your computer and working environment from potential damage.
General
Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
To help prevent electric shock, plug the computer and device power cables into properly grounded electrical outlets. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
To help avoid the potential hazard of electric shock, do not use your computer during an electrical storm.
To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm.
If your computer includes a modem, the cable used with the modem should be manufactured with a minimum wir e si ze of 26 A merican wir e gauge (AWG) and an FCC­compliant RJ-11 modular plug.
Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
To help avoid possible damage to the system board, wait 5 seconds after turning off the computer before disconnecting a device from the computer.
CAUTION: Safety Instructions 9
CAUTION: Safety Instructions
To avoid shorting out your computer when disconnecting a network cable, first unplug the cable from the network adapter on the back of your computer, and then from the network jack. When reconnecting a network cable to your computer, first plug the cable into the network jack, and then into the network adapter.
To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
Ensure that nothing rests on your computer’s cables and that the cables are not located where they can be stepped on or tripped over.
Do not push any objects into the openings of your computer. Doing so can cause fire or
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electric shock by shorting out interior components.
Keep your computer away from radiators and heat sources. Also, do not block cooling vents. Avoid placing loose papers underneath your computer; do not place your computer in a closed-in wall unit or on a bed, sofa, or rug.
(continued)
10 CAUTION: Safety Instructions
When Using Your Computer
As you use your computer, observe the following safe-handling guidelines.
CAUTION: Do not operate your computer with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, and so on) removed.
Your computer is equipped with one of the following: – A fixed-voltage power supply — Computers with a fixed-voltage power supply do not
have a voltage selection switch on the back panel and operate at only one voltage (see the regulatory label on the outside of the computer for its operating voltage).
An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit do
not have a voltage selection switch on the back panel and automatically detect the correct operating voltage.
A manual voltage selection switch — Computers with a voltage selection switch on
the back panel must be manually set to operate at the correct operating voltage.
NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the
switch for the voltage that most closely matches the AC power available in your location. For Japan, the voltage selection switch must be set to the 115- V position even though th e AC power available in Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to operate with the AC power available in your location.
Before working inside the computer, unplug the computer to help prevent electric shock or system board damage. Certain system board components continue to receive power any time the computer is connected to AC power.
When Using Your Computer 11
When Using Your Computer
(continued)
When Working Inside Your Computer
Before you open the computer cover, perform the following steps in the sequence indicated.
CAUTION: Do not attempt to service the computer yourself, except as explained in
your online Dell™ documentation or in instructions otherwise provided to you by Dell. Always follow installation and service instructions closely.
NOTICE: To help avoid possible damage to the system board, wait 5 seconds after turning off the
computer before removing a component from the system board or disconnecting a device from the computer.
1 Perform an orderly computer shutdown using the operating system menu.
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2 Turn off your computer and any devices connected to the computer. 3 Ground yourself by touching an unpainted metal surface on the chassis, such as the metal
around the card-slot openings at the back of the computer, before touching anything inside your computer.
While you work, periodically touch an unpainted metal surface on the computer chassis to dissipate any static electricity that might harm internal components.
4 Disconnect your computer and devices, including the monitor, from their electrical
outlets. Also, disconnect any telephone or telecommunication lines from the computer. Doing so reduces the potential for personal injury or shock.
In addition, take note of these safety guidelines when appropriate:
When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
12 When Using Your Computer
When Using Your Computer
Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a microprocessor chip by its edges, not by its pins.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.
Replace the battery only with the same or equivalent type recommended by the manufacturer. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest batter y deposit site.
(continued)
Protecting Against Electrostatic Discharge
Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
As you continue to work inside the computer, periodically touch an unpainted metal surface to remove any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
Do not remove components from their antistatic packing material until you ar e ready to install the component in your computer . Just before unwrapping the antistatic packaging, discharge static electricity from your body.
When transporting an electrostatic sensitive component, first place it in an antistatic container or packaging.
Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench pads.
Ergonomic Computing Habits
CAU TION: Improper or prolonge d keyboard use may result in injur y. CAUTION: Viewing the monitor screen for extended periods of time may result in
eye strain.
F or comfo rt and efficiency, observe the er gonomic guidel ines in the Tell Me How help file when setting up and using your computer.
When Using Your Computer 13
When Using Your Computer
Your computer uses a lithium coin-cell battery. The lithium coin-cell battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, see page 103.
Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
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(continued)
Battery Disposal
14 When Using Your Computer
Finding Information for Your Computer
What Are You Looking For? Find it Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• How to set up a printer
• How to troubleshoot and solve problems
• How to add parts
• How to contact Dell
•Warranty information
Resou rceCD
You can use this CD to access documentation and reinstall drivers (see page 67).
Owner’s Manual
• Express Service Code and Service Tag Number
•Microsoft
®
Windows® License Label
Express Service Code and Product Key
Located on your computer.
Finding Information for Your Computer 15
What Are You Looking For? Find it Here
• How to reinstall my operating system Operating System CD
If you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices that came with your computer.
• Latest drivers for my computer
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• Answers to technical service and support questions
• Online discussions with other users and technical support
• Documentation for my computer
Dell Support website
The Dell Support website provides several online tools, including:
• Knowledge Base — hints, tips, and online courses
• Customer Forum — online discussion with other Dell customers
• Upgrades — upgrade information for components, such as memory, the hard drive, and the operating system
• Customer Care — contact information, order status, warranty, and repair information
• Downloads — drivers, patches, and software updates
• Reference — computer documentation, product specifications, and white papers
• How to set up my computer Setup Diagram
16 Finding Information for Your Computer
What Are You Looking For? Find it Here
• Tips on using Windows
• How to clean my computer
• How to use my mouse and keyboard
• How to use Windows® XP
• Documentation for my computer and devices
Tell Me How Help File
1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User’s guides. 3 Click Tell Me How.
Windows XP Help and Support Center
1 Click the Start button, and then click Help and Support. 2 Type a word or phrase that describes your problem, and then click
the arrow icon.
3 Click the topic that describes your problem. 4 Follow the instructions shown on the screen.
Finding Information for Your Computer 17
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18 Finding Information for Your Computer
SECTION 1
Setting Up
Connecting the AC Adapter Attaching and Removing the Computer Stand Setting Up a Printer Connecting an IEEE 1394 Device (Optional) Transferring Information to a New Computer Setting Up a Home and Office Network Connecting to the Internet
1
Copying CDs Hyper-Threading Turning Off Your Computer
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Connecting the AC Adapter
1 Connect the AC adapter to the plug on the AC power cable.
CAUTION: If you decide to connect the green ground wire to an
electrical outlet, wire and power leads because electrical shock, fire, or damage to your computer can occur (see the following figure).
2 If you decide not to connect the green ground wire to the electrical
outlet, go to step 4.
3 Connect the metal ground connector to the grounding source on the
outlet (see the following figure):
a Loosen the grounding source. b Slide the meta l ground connector behind the grounding source,
and tighten the grounding source.
do not permit
contact between the green ground
20 Setting Up
grounding source
metal ground connector
4 Connect the AC power cable to the outlet.
Attaching and Removing the Computer Stand
To attach the stand:
1 Rotate the computer to an upside-down position. 2 Insert the screw into the bottom of the stand. 3 Align the two tabs and the screw on the stand with the tab holes and
screw hole in the bottom of the computer.
screw
tabs (2)
tab holes (2)
screw hole
HINT: Place your
computer on a soft surface to prevent scratching the top cover.
4 Tighten the screw.
Setting Up 21
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5 Place the computer in the upright position.
To remove the stand:
1 Turn the computer over so that the stand is at the top. 2 Loosen the screw and lift the stand away.
22 Setting Up
3 Place the computer in a horizontal position until you reattach the
stand.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to
the computer.
See the documentation that came with the printer for setup information, including how to:
Obtain and install updated drivers
Connect the printer to the computer
Load paper and install the toner or ink cartridge
Contact the printer manufacturer for technical assistance
Printer Cable
Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.
Connecting a Parallel Printer
1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 34).
NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable.
Attach the parallel printer cable to the parallel connector on the
3
computer and tighten the two screws. Attach the cable to the connector on the printer and snap the two clips into the two notches.
Setting Up 23
parallel connector on computer
connector on printer
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HINT: You can connect
USB devices while the computer is turned on.
screws (2) parallel printer
cable
notches (2)
4 Turn on the printer and then turn on the computer. If the Add New
clips (2)
Hardware Wizard window appears, click Cancel.
5 Install the printer driver if necessary. See the docum ent at ion that
came with your printer.
Connecting a USB Printer
1 Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. See the docum ent at ion that
came with your printer.
3 Attach the USB printer cable to the USB connectors on the computer
and the printer. The USB connectors fit only one way.
24 Setting Up
USB connector on computer
USB connector
USB printer cable
on printer
Connecting an IEEE 1394 Device (Optional)
IEEE 1394 devices can move large amounts of data between computers and peripheral devices and are ideal for use with multimedia devices, such as digital video cameras.
Your computer provides a IEEE 1394 connector on both the front and back panels (see "Front and Back View of the Computer" on page76 for locations.)
Setting Up 25
HINT: The connector can
accept six-pin IEEE 1394 devices with the use of an adapter.
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IEEE 1394 connector
IEEE 1394 cable
Transferring Information to a New Computer
The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data from the source computer to the new computer. You can move data such as:
•E-mails
26 Setting Up
Toolbar settings
Window sizes
Internet bookmarks
You can transfer the data to the new computer over a network or serial connection, or you can store it on a removable medium, such as a writable CD or floppy disk.
To prepare the new computer for the file transfer:
1 Click the Start button, point to All Programs→ Accessories System
Tools, and then click Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen
appears, click Next.
3 On the Which computer is this? screen, click New Computer, and
then click Next.
4 On the Do you have a Windows XP CD? screen, click I will use the
wizard from the Windows XP CD, and then click Next.
5 When the Now go to your old computer screen appears, go to your old
or source computer.
To copy data from the old computer:
1 Insert the Windows XP Operating System CD into your CD or DVD
drive.
2 On the Welcome to Microsoft Windows XP screen, click Perform
additional tasks.
3 Under What do you want to do?, click Transfer files and settings. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer, and
then click Next.
6 On the Select a transfer method screen, click the transfer method you
prefer.
7 On the What do you want to transfer? screen, select the items you
want to transfer and then click Next. After the information has been copied, the Completing the
Collection Phase screen appears.
8 Click Finish.
To transfer data to the new computer:
1 On the Now go to your old computer screen, click Next. 2 On the Where are the files and settings? screen, select the method you
chose for transferring your settings and files, and then click Next. The wizard reads the collected files and settings and applies them to
your new computer. When all of the settings and files have been applied, the Finished
screen appears.
3 Click Finished and restart the new computer.
Setting Up 27
Setting Up a Home and Office Network
Connecting to a Network Adapter
Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.
To connect a network cable:
1 Connect the network cable to the network adapter connector on the
back of your computer.
HINT: Insert the cable
until it clicks into place, and then gently pull it to
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ensure that it is secure.
HINT: Do not use a
network cable with a telephone wall jack.
2 Connect the other end of the network cable to a network connection
device, such as a network wall jack.
network adapter connector on computer
network cable
network wall jack
Network Setup Wizard
The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
28 Setting Up
1 Click the Start button, point to All Programs Accessories
Communications, and then click Network Setup Wizard.
2 On the welcome screen, click Next.
3 Click Checklist for creating a network.
Complete the checklist and required preparations, and return to the
4
Network Setup Wizard.
5 Follow the instructions on the screen.
Connecting to the Internet
To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options:
Dial-up connections that provide Internet access through a phone line.
Dial-up connections are considerably slower than DSL and cable modem connections.
DSL connections that provide high-speed Internet access through
your existing phone line. With a DSL connection, you can access the Internet and use your phone on the same line simultaneously.
Cable modem connections that provide high-speed Internet access
through your local cable TV line.
If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.
HINT: Selecting the
connection method This
computer connects directly to the Internet
enables the integrated firewall provided with Windows XP.
HINT: ISPs and ISP
offerings vary by country.
Setting Up Your Internet Connection
To set up an AOL or MSN connection:
1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Windows
desktop.
3 Follow the instructions on the screen to complete the setup.
®
Setting Up 29
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If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP:
1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer.
The New Connection Wizard appears.
3 Click Connect to the Internet. 4 In the next window, click the appropriate option:
If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs).
If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.
If you have a CD, click Use the CD I got from an ISP.
5 Click Next.
If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup.
HINT: If you do not know
which type of connection to select, contact your ISP.
HINT: Ensure that you
follow all copyright laws when you create CDs.
30 Setting Up
6 Click the appropriate option under How do you want to connect to
the Internet?, and then click Next.
7 Use the setup information provided by your ISP to complete the setup.
If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page41. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Copying CDs
This section applies only to computers that have a CD- or DVD-recording device.
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