Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is
strictly forbidden.
Trademarks used in this text: Dell and PowerEdge are trademarks of Dell Computer Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in
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Copyright 1998-2002, F5 Networks, Inc. All rights reserved.
F5 Networks, Inc. (F5) believes the information it furnishes to be accurate and reliable. However, F5
assumes no responsibility for the use of this information, nor any infringement of patents or other rights of
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F5, F5 Networks, the F5 logo, BIG-IP, 3-DNS, iControl, GLOBAL-SITE, SEE-IT, EDGE-FX, FireGuard,
Internet Control Architecture, and IP Application Switch are registered trademarks or trademarks of F5
Networks, Inc. in the U.S. and certain other countries. All other product and company names are registered
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any product or service except as permitted in writing by F5.
Export Regulation Notice
This product may include cryptographic software. Under the Export Administration Act, the United States
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Export Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
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This equipment generates, uses, and may emit radio frequency energy. The equipment has been type
tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules,
which are designed to provide reasonable protection against such radio frequency interference.
Operation of this equipment in a residential area may cause interference, in which case the user at his own
expense will be required to take whatever measures may be required to correct the interference.
Any modifications to this device, unless expressly approved by the manufacturer, can void the user's
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Canadian Regulatory Compliance
This class A digital apparatus complies with Canadian I CES-003.
3-DNS® Administrator Guidei
Standards Compliance
The product conforms to ANSI/UL Std 1950 and Certified to CAN/CSA Std. C22.2 No. 950.
Acknowledgments
This product includes software developed by the University of California, Berkeley and its contributors.
This product includes software developed by the Computer Systems Engineering Group at the Lawrence
Berkeley Laboratory.
This product includes software developed by the NetBSD Foundation, Inc. and its contributors.
This product includes software developed by Christopher G. Demetriou for the NetBSD Project.
This product includes software developed by Adam Glass.
This product includes software developed by Christian E. Hopps.
This product includes software developed by Dean Huxley.
This product includes software developed by John Kohl.
This product includes software developed by Paul Kranenburg.
This product includes software developed by Terrence R. Lambert.
This product includes software developed by Philip A. Nelson.
This product includes software developed by Herb Peyerl.
This product includes software developed by Jochen Pohl for the NetBSD Project.
This product includes software developed by Chris Provenzano.
This product includes software developed by Theo de Raadt.
This product includes software developed by David Muir Sharnoff.
This product includes software developed by SigmaSoft, Th. Lockert.
This product includes software developed for the NetBSD Project by Jason R. Thorpe.
This product includes software developed by Jason R. Thorpe for And Communications,
http://www.and.com.
This product includes software developed for the NetBSD Project by Frank Van der Linden.
This product includes software developed for the NetBSD Project by John M. Vinopal.
This product includes software developed by Christos Zoulas.
This product includes software developed by Charles Hannum.
This product includes software developed by Charles Hannum, by the University of Vermont and Stage
Agricultural College and Garrett A. Wollman, by William F. Jolitz, and by the University of California,
Berkeley, Lawrence Berkeley Laboratory, and its contributors.
This product includes software developed by the University of Vermont and State Agricultural College and
Garrett A. Wollman.
In the following statement, "This software" refers to the Mitsumi CD-ROM driver: This software was
developed by Holger Veit and Brian Moore for use with "386BSD" and similar operating systems.
"Similar operating systems" includes mainly non-profit oriented systems for research and education,
including but not restricted to "NetBSD," "FreeBSD," "Mach" (by CMU).
In the following statement, "This software" refers to the parallel port driver: This software is a component
of "386BSD" developed by William F. Jolitz, TeleMuse.
This product includes software developed by the Apache Group for use in the Apache HTTP server project
(http://www.apache.org/).
This product includes RRDtool software developed by Tobi Oetiker (http://www.rrdtool.com/index.html)
and licensed under the GNU General Public License.
3-DNS® Administrator Guideiii
iv
Table of Contents
1
Introduction
Table of Contents
IMPORTANT HARDWARE INFORMATION ............................................................ 1-1
Getting started ................................................................................................................. 1-1
Choosing a configuration tool ................................................................................ 1-2
Browser support ...................................................................................................... 1-3
Using the Administrator Kit ........................................................................................... 1-3
Running the 3dns_add script ........................................................................................ 10-4
Verifying the configuration .......................................................................................... 10-4
x
1
Introduction
• IMPORTANT HARDWARE INFORMATION
• Getting started
• Using the Administrator Kit
• What is the 3-DNS Controller?
• What’s new in version 4.5
• Finding help and technical support resources
IMPORTANT HARDWARE INFORMATION
References to hardware and upgrades contained in this document are
specific to F5 Networks hardware products. For information concerning the
initial deployment of your system, see the Deployment Guide that was
shipped with your system. For in-depth Dell-specific hardware information,
see the server documentation that is provided on the Resource CD and that
shipped with your system if you ordered printed documentation.
References to hardware-specific features of the F5 Networks IP Application
Switch, such as the spanning tree protocol and port mirroring, are not
supported on Dell™ PowerEdge™ hardware.
Getting started
The 3-DNS Administrator Guide is designed to help you quickly install and
configure the 3-DNS
and DNS. The Administrator Guide contains the following chapters:
®
Controller to manage your wide-area network traffic
Introduction
◆ Planning the 3-DNS Configuration
This chapter describes the network and configuration planning you need
to do before you install the 3-DNS Controller in your network.
◆ Working with the Setup Utility
This chapter describes the Setup utility and its functions. The Setup
utility runs automatically the first time you turn on the 3-DNS Controller.
◆ Post-Setup Tasks
This chapter describes the base network, which includes the IP addresses,
VLANs, and network interfaces on the 3-DNS Controller.
◆ Essential Configuration Tasks
This chapter describes the software configuration tasks you must
complete, regardless of the type of wide-area traffic management you
want to configure.
◆ Configuring a Globally Distributed Network
This chapter describes the tasks you complete to set up a globally
distributed network.
◆ Configuring a Content Delivery Network
This chapter describes the tasks you complete to set up a network that
includes a CDN provider.
◆ Working with Quality of Service
This chapter describes the components of the Quality of Service load
balancing mode.
3-DNS® Administrator Guide1 - 1
Chapter 1
◆ Working with Global Availability Load Balancing
This chapter describes the components of the Global Availability load
balancing mode.
◆ Adding a 3-DNS Controller to an Existing Network
This chapter describes the tasks you complete to configure an additional
3-DNS Controller in a network that already contains one or more 3-DNS
Controllers.
Choosing a configuration tool
The 3-DNS Controller provides several web-based and command line
administrative tools that make for easy setup and configuration. Use the
following overview to help you decide when each utility is best used.
Setup utility
The Setup utility is a wizard that walks you through the initial system setup.
The utility helps you quickly define basic system settings, such as a root
password and the IP addresses for the interfaces that connect the 3-DNS
Controller to the network. The Setup utility also helps you configure access
to the 3-DNS web server, which hosts the web-based Configuration utility,
as well as the NameSurfer™ application that you can use for DNS zone file
management.
Configuration utility
The Configuration utility is a web-based application that you use to
configure and monitor the 3-DNS Controller. Using the Configuration
utility, you can define the load balancing configuration along with the
network setup, including data centers, sync groups, and servers used for load
balancing and path probing. In addition, you can configure advanced
features such as topology settings and SNMP agents. The Configuration
utility also monitors network traffic, current connections, load balancing
statistics, performance metrics, and the operating system itself. The home
screen of the Configuration utility provides convenient access to downloads
such as the SNMP MIB, and documentation for third-party applications
such as NameSurfer.
NameSurfer application
The NameSurfer application is a third-party application that automatically
configures DNS zone files associated with domains handled by the 3-DNS
Controller. You can use NameSurfer to configure and maintain additional
DNS zone files on a 3-DNS Controller that runs as a primary DNS server.
The Configuration utility provides direct access to the NameSurfer
application, as well as the corresponding documentation for the application.
1 - 2
Please note that your license allows you to manage a maximum of 100 IP
addresses in the NameSurfer application. For more information, refer to the
end-user license agreement included in your product shipment.
3-DNS Maintenance menu
The 3-DNS Maintenance menu is a command line utility that runs scripts
which assist you in configuration and administrative tasks, such as installing
the latest version of the big3d agent on all your systems, or setting up
encrypted communications in the network. You can use the 3-DNS
Maintenance menu from a console connection, from a remote shell
connection, or from the MindTerm SSH Client in the Configuration utility.
Browser support
The Configuration utility, which provides web-based access to the 3-DNS
configuration and features, supports the following browser versions:
• Netscape Navigator 4.7
• Microsoft Internet Explorer, version 5.0 or 5.5
Introduction
Using the Administrator Kit
The 3-DNS Administrator Kit provides simple steps for quick, basic
configuration, and also provides detailed information about more advanced
features and tools, such as the 3dnsmaint command line utility. The
following printed documentation is included with the 3-DNS unit.
◆ Configuration Worksheet
This worksheet provides you with a place to plan the basic configuration
for the 3-DNS Controller.
The following guides are available in PDF format from the CD-ROM
provided with the 3-DNS Controller. These guides are also available from
the home screen of the Configuration utility.
◆ Platform Guide
This guide includes information about the physical 3-DNS unit. It also
contains important environmental warnings.
◆ 3-DNS Administrator Guide
The 3-DNS Administrator Guide provides examples of common
wide-area load balancing solutions supported by the 3-DNS Controller.
For example, you can find everything from a basic DNS request load
balancing solution to a more advanced content acceleration load
balancing solution. This guide also covers general network
administration issues, such as installing the hardware and setting up the
networking configuration.
3-DNS® Administrator Guide1 - 3
Chapter 1
\
Stylistic conventions
◆ 3-DNS Reference Guide
The 3-DNS Reference Guide provides basic descriptions of individual
3-DNS objects, such as wide IPs, pools, virtual servers, load balancing
modes, the big3d agent, resource records, and production rules. It also
provides syntax information for 3dnsmaint commands, configuration
utilities, the wideip.conf file, and system utilities.
To help you easily identify and understand certain types of information, this
documentation uses the following stylistic conventions.
All examples in this documentation use only non-routable IP addresses.
When you set up the solutions we describe, you must use IP addresses
suitable to your own network in place of our sample IP addresses.
Identifying new terms
When we first define a new term, the term is shown in bold italic text. For
example, a wide IP is a mapping of a fully-qualified domain name to a set of
virtual servers that host the domain’s content.
Identifying references to products
We refer to all products in the BIG-IP product family as the BIG-IP system.
We refer to the 3-DNS Controller and the 3-DNS module as the 3-DNS
Controller. If specific configuration information relates to a specific
platform, we note the platform.
Identifying references to objects, names, and commands
We apply bold text to a variety of items to help you easily pick them out of a
block of text. These items include web addresses, IP addresses, utility
names, and portions of commands, such as variables and keywords. For
example, the nslookup command requires that you include at least one
<ip_address> variable.
Identifying references to other documents
We use italic text to denote a reference to another document. In references
where we provide the name of a book as well as a specific chapter or section
in the book, we show the book name in bold, italic text, and the
chapter/section name in italic text to help quickly differentiate the two. For
example, you can find information about topology in the 3-DNS Reference
Guide, Chapter 3, Topology.
1 - 4
Identifying command syntax
We show actual, complete commands in bold Courier text. Note that we do
not include the corresponding screen prompt, unless the command is shown
in a figure that depicts an entire command line screen. For example, the
following command sets the 3-DNS Controller load balancing mode to
Round Robin:
lb_mode rr
Table 1.1 explains additional special conventions used in command line
syntax.
Item in textDescription
Introduction
\
< >
|
[ ]
...
Continue to the next line without typing a line break.
You enter text for the enclosed item. For example, if the command
has <your name>, type in your name.
Separates parts of a command.
Syntax inside the brackets is optional.
Indicates that you can type a series of items.
Table 1.1 Command line conventions used in this manual
What is the 3-DNS Controller?
A 3-DNS Controller is a network appliance that monitors the availability
and performance of global resources, and uses that information to manage
network traffic patterns. The 3-DNS Controller uses load balancing
algorithms, topology-based routing, and production rules to control and
distribute traffic according to specific policies. The system is highly
configurable, and its web-based and command line configuration utilities
allow for easy system setup and monitoring.
The 3-DNS Controller provides a variety of features that meet special needs.
For example, with this product you can:
• Configure a content delivery network with a CDN provider
• Guarantee multiple port availability for e-commerce sites
• Ensure wide-area persistence by maintaining a mapping between an local
DNS server and a virtual server in a wide IP pool
• Direct local clients to local servers for globally-distributed sites using
Topology load balancing
• Change the load balancing configuration according to current traffic
patterns or time of day
• Customize load balancing modes
3-DNS® Administrator Guide1 - 5
Chapter 1
• Set up load balancing among BIG-IP systems, EDGE-FX Caches, and
other load-balancing hosts
• Monitor real-time network conditions
Internet protocol and network management support
The 3-DNS Controller supports both the standard DNS protocol and the
3-DNS iQuery protocol (a protocol used for collecting dynamic load
balancing information). The 3-DNS Controller also supports administrative
protocols, such as Simple Network Management Protocol (SNMP), and
Simple Mail Transfer Protocol (SMTP) (outbound only), for performance
monitoring and notification of system events. For administrative purposes,
you can use SSH, RSH, Telnet, and FTP. The Configuration utility supports
HTTPS, for secure web browser connections using SSL, as well as standard
HTTP connections.
The proprietary 3-DNS SNMP agent allows you to monitor status and
current traffic flow using popular network management tools. The 3-DNS
SNMP agent provides detailed data such as current connections being
handled by each virtual server.
Security features
The 3-DNS Controller offers a variety of security features that can help
prevent hostile attacks on your site or equipment.
◆ Secure administrative connections
The 3-DNS Controller supports Secure Shell (SSH) administrative
connections using the Mindterm SSH Client, for browser-based remote
administration, and SSH for remote administration from the command
line. The 3-DNS web server, which hosts the web-based Configuration
utility, supports SSL connections as well as user authentication.
◆ Secure iQuery communications
Crypto versions of the 3-DNS Controller also support Blowfish
encryption for iQuery communications between the 3-DNS Controller
and other systems running the big3d agent.
◆ TCP wrappers
TCP wrappers provide an extra layer of security for network connections.
Configuration scalability
The 3-DNS Controller is a highly scalable and versatile solution. You can
configure the 3-DNS Controller to manage up to several hundred domain
names, including full support of domain name aliases. The 3-DNS
1 - 6
Controller supports a variety of media options, including Fast Ethernet, and
Gigabit Ethernet; the 3-DNS Controller also supports multiple network
interface cards that can provide redundant or alternate paths to the network.
Note
If you use NameSurfer to manage your DNS zone files, you can configure
only up to 100 IP addresses and domain names.
System synchronization options
The 3-DNS Controller sync group feature allows you to automatically
synchronize configurations from one 3-DNS Controller to any other 3-DNS
Controller in the network, simplifying administrative management. The
synchronization feature offers a high degree of administrative control. For
example, you can set the 3-DNS Controller to synchronize a specific
configuration file set, and you can also set which 3-DNS Controllers in the
network receive the synchronized information and which ones do not.
Introduction
Configuring data collection for server status and network path data
The 3-DNS platform includes the big3d agent, which is an integral part of
3-DNS load balancing. The big3d agent continually monitors the
availability of the servers that the 3-DNS Controller load balances. It also
monitors the integrity of the network paths between the servers that host the
domain, and the various local DNS servers that attempt to connect to the
domain. The big3d agent runs on any of the following platforms: 3-DNS
Controller, BIG-IP systems, EDGE-FX Cache, and GLOBAL-SITE
Controller. Each big3d agent broadcasts its collected data to all of the
3-DNS Controllers in your network, ensuring that all 3-DNS Controllers
work with the latest information.
The big3d agent offers a variety of configuration options that allow you to
choose the data collection methods you want to use. For example, you can
configure the big3d agent to track the number of router hops (intermediate
system transitions) along a given network path, and you can also set the
big3d agent to collect host server performance information using the SNMP
protocol. For further details on the big3d agent, refer to the 3-DNS
Reference Guide, Chapter 5, Probing and Metrics Collection.
Redundant system configurations
A redundant system is essentially a pair of 3-DNS units, with one operating
as the active unit that responds to DNS queries, and the other one operating
as the standby unit. If the active unit fails, the standby unit takes over and
begins to respond to DNS queries while the other 3-DNS unit restarts and
becomes the standby unit.
3-DNS® Administrator Guide1 - 7
Chapter 1
The 3-DNS Controller actually supports two methods of checking the status
of the peer system in a redundant system:
◆ Hardware-based fail-over
In a redundant system that has been set up with hardware-based fail-over,
the two units in the system are connected to each other directly using a
fail-over cable attached to the serial ports. The standby unit checks on the
status of the active unit once every second using this serial link.
◆ Network-based fail-over
In a redundant system that has been set up with network-based fail-over,
the two units in the system communicate with each other across an
Ethernet network instead of going across a dedicated fail-over serial
cable. The standby unit checks on the status of the active unit once every
second using the Ethernet.
Note
In a network-based fail-over configuration, the standby 3-DNS unit
immediately takes over if the active unit fails. If a client has queried the
failed 3-DNS unit, and not received an answer, it automatically re-issues the
request (after 5 seconds) and the standby unit, functioning as the active unit,
responds.
Monitoring the 3-DNS Controller and the network
The 3-DNS Controller includes sophisticated monitoring tools to help you
monitor the 3-DNS Controller, the traffic it manages, and the Internet. The
following monitoring tools are available on the 3-DNS Controller: the
Statistics screens, the Internet Weather Map, and the Network Map. All of
these tools are in the Configuration utility.
Comparing a 3-DNS Controller to a BIG-IP system
A 3-DNS Controller load balances traffic for a globally-distributed network,
and a BIG-IP system load balances traffic for a local area network. While
both systems provide load balancing, one of the significant differences
between the BIG-IP system and the 3-DNS Controller is that the 3-DNS
Controller responds to DNS requests issued by an LDNS on behalf of a
client, while the BIG-IP system provides connection management between a
client and a back-end server.
1 - 8
Once the 3-DNS Controller returns a DNS answer to an LDNS, the
conversation between the LDNS and the 3-DNS Controller ends, and the
client connects to the IP address returned by the 3-DNS Controller. Unlike
the 3-DNS Controller, the BIG-IP system sits between the client and the
content servers. It manages the client’s entire conversation with the content
server.
What’s new in version 4.5
The 3-DNS Controller, version 4.5 offers the following major new features
in addition to many other enhancements.
Automatic discovery
The 3-DNS Controller can now automatically collect and add the virtual
server configuration information for any BIG-IP systems and host servers in
the 3-DNS Controller configuration. The Discovery setting has three levels:
OFF, ON, and ON/NO DELETE. For more information on
auto-configuration and the Discovery setting, see Overview of auto-configuration, on page 5-16.
Introduction
Easy system account and password creation
With this release, the 3-DNS Controller now offers one screen, in the
web-based Setup utility, where you can set the passwords for the three
system accounts: root, admin, and support. On this screen, you can also
specify whether to allow command line access, web access, or both for the
support account. You can view the User Access screen by opening the Setup
utility from the home screen. For more information on user accounts and
system accounts, see Chapter 6, Administration and Monitoring, in the
3-DNS Reference Guide.
Enhanced synchronization
The configuration synchronization process for the 3-DNS Controller has
been updated and improved. The controller no longer relies on the syncd
daemon for synchronization. Instead, synchronization occurs automatically,
based on file timestamps, whenever you make any type of change to the
configuration. The 3-DNS Controller also polls any Link Controllers that
you have in your network, and synchronizes the link information across the
sync group. Note that working with sync groups remains the same.
3-DNS® Administrator Guide1 - 9
Chapter 1
Expanded statistics
The statistics screens on the 3-DNS Controller have been enhanced and
expanded. You can now view statistics for the following objects:
• The Detailed Wide IP Statistics screen, available from the Wide IP
Statistics screen, now displays information about virtual servers in the
context of the wide IP pools of which they are members.
• The Link Statistics screen displays information about any router links
you have configured.
• The P95 Billing Estimate statistics screen displays graphs of your actual
bandwidth usage compared to your purchased bandwidth if you have
links configured, or your network has both 3-DNS Controllers and Link
Controllers in it.
• The Internet Weather Map statistics screen now displays information for
both the data centers and the links in your network.
• The Disabled Objects statistics screen now displays these additional
objects: wide IPs, pools, and virtual servers.
For details on each of these screens, refer to the online help for that screen.
Multi-homing and firewall support
The 3-DNS Controller now supports multiple links to the Internet and
network address translations for firewalls. You can designate one or more
self IP addresses and translations for the controller itself, as well as for any
BIG-IP systems, host servers, or routers that are configured as part or the
controller’s network. For information on working with the self IP addresses
and network address translations, refer to the online help for the Self IP List,
which is available from the toolbar for each server type.
Security enhancements
You can now use the Setup utility to configure a remote LDAP or RADIUS
authentication server. With this feature, you no longer need to directly edit
configuration files to set up your LDAP or RADIUS authentication server.
This release of the 3-DNS Controller also expands the number of user roles
that you can assign to user accounts for the purpose of user authorization. In
addition to the standard Full Read/Write, Partial Read/Write, and Read-Only
access levels, you can now define which user interface an administrator uses
to access the 3-DNS Controller (the Configuration utility, the command line
interface, or the iControl interface). These user authorization roles are stored
in the local LDAP database on the 3-DNS Controller, and are designed to
operate in concert with centralized LDAP and RADIUS authentication.
1 - 10
For details on user authorization and managing user accounts, see Managing
user accounts, in Chapter 6, Administration and Monitoring, in the 3-DNS
Reference Guide.
Finding help and technical support resources
You can find additional technical documentation about the 3-DNS
Controller in the following locations:
◆ Release notes
Release notes for the 3-DNS Controller are available from the home
screen of the Configuration utility. The release note contains the latest
information for the current version, including a list of new features and
enhancements, a list of fixes, and a list of known issues.
◆ Online help for 3-DNS features
You can find help online in three different locations:
• The Configuration utility home screen has PDF versions of the guides
included in the Administrator Kit. 3-DNS software upgrades may
replace the guides with updated versions as appropriate.
• The Configuration utility has online help for each screen. Click the
Help button on the toolbar.
• Individual commands have online help, including command syntax
and examples, in standard UNIX man page format. Type the
command followed by -h or -help, and the 3-DNS Controller displays
the syntax and usage associated with the command. You can also type
man <command> to display the man page for the command.
Introduction
◆ Third-party documentation for software add-ons
The Configuration utility contains online documentation for the
third-party software included with the 3-DNS Controller, including the
NameSurfer application.
◆ Technical support through the World Wide Web
The Dell Support website at support.dell.com provides the latest
technical documentation.
Note
All references to hardware platforms in this guide refer specifically to
systems supplied by F5 Networks, Inc. If your hardware was supplied by
another vendor and you have hardware-related questions, please refer to
the documentation from that vendor.
3-DNS® Administrator Guide1 - 11
Chapter 1
1 - 12
2
Planning the 3-DNS Configuration
• Managing traffic on a global network
• Planning issues for the network setup
• Choosing the 3-DNS mode
• Planning issues for the load balancing configuration
• Using advanced traffic control features
Managing traffic on a global network
Planning the 3-DNS Configuration
3-DNS® Administrator Guide2 - 1
Chapter 2
Figure 2.1 A sample network layout showing data paths
Synchronizing configurations and broadcasting performance
metrics
3-DNS Controllers typically work in sync groups, where a group of
controllers shares load balancing configuration settings. In a sync group, any
system that has new configuration changes can broadcast the changes to any
other system in the sync group, allowing for easy administrative
maintenance. To distribute metrics data among the systems in a sync group,
the principal 3-DNS Controller sends requests to the big3d agents in the
network, asking them to collect specific performance and path data. Once
2 - 2
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