Dell 3410, P129G Service Manual

Latitude 3410

Service Manual

Regulatory Model: P129G Regulatory Type: P129G001/P129G002

May 2020 Rev. A00

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

subsidiaries. Other trademarks may be trademarks of their respective owners.

Contents

1 Working on your computer............................................................................................................ 6

Safety instructions.................................................................................................................................................................6

Before working inside your computer........................................................................................................................... 6

Safety precautions...........................................................................................................................................................7

Electrostatic discharge—ESD protection.................................................................................................................... 7

ESD field service kit ........................................................................................................................................................8

After working inside your computer.............................................................................................................................. 8

2 Technology and components........................................................................................................10

USB features........................................................................................................................................................................ 10

USB Type-C...........................................................................................................................................................................11

HDMI 1.4................................................................................................................................................................................ 13

Power button LED behavior............................................................................................................................................... 14

3 Major components of your system................................................................................................16

4 Disassembly and reassembly........................................................................................................ 18

MicroSD card........................................................................................................................................................................18

Removing the microSD card......................................................................................................................................... 18

Installing the microSD card........................................................................................................................................... 19

Base cover............................................................................................................................................................................ 19

Removing the base cover..............................................................................................................................................19

Installing the base cover................................................................................................................................................ 21

Battery.................................................................................................................................................................................. 23

Lithium-ion battery precautions...................................................................................................................................23

Removing the battery................................................................................................................................................... 23

Installing the battery......................................................................................................................................................24

Memory modules................................................................................................................................................................. 25

Removing the memory module....................................................................................................................................25

Installing the memory modules.....................................................................................................................................26

WLAN card........................................................................................................................................................................... 27

Removing the WLAN card............................................................................................................................................27

Installing the WLAN card.............................................................................................................................................. 28

Coin-cell battery.................................................................................................................................................................. 29

Removing the coin-cell battery....................................................................................................................................29

Installing the coin-cell battery...................................................................................................................................... 30

DC-in port..............................................................................................................................................................................31

Removing the DC-in.......................................................................................................................................................31

Installing the DC-in........................................................................................................................................................ 32

Solid state drive................................................................................................................................................................... 33

Solid state drive bracket............................................................................................................................................... 33

Hard Drive.............................................................................................................................................................................38

Removing the Hard Drive............................................................................................................................................. 38

Installing the Hard Drive................................................................................................................................................38

4 Contents

Touchpad..............................................................................................................................................................................39

Removing the touchpad button board........................................................................................................................39

Installing the touchpad..................................................................................................................................................40

Speakers............................................................................................................................................................................... 42

Removing the speakers.................................................................................................................................................42

Installing the speakers...................................................................................................................................................43

Fan Assembly....................................................................................................................................................................... 44

Removing the Fan Assembly........................................................................................................................................44

Installing the Fan Assembly.......................................................................................................................................... 45

Heatsink assembly...............................................................................................................................................................46

Removing the Heatsink Assembly - UMA.................................................................................................................. 46

Installing the Heatsink Assembly - Discrete............................................................................................................... 46

Removing the Heatsink Assembly - UMA...................................................................................................................47

Installing the Heatsink Assembly - UMA.....................................................................................................................48

System board.......................................................................................................................................................................49

Removing the system board - Discrete...................................................................................................................... 49

Installing the system board - Discrete......................................................................................................................... 51

Removing the system board - UMA........................................................................................................................... 53

Installing the system board - UMA..............................................................................................................................55

IO Board................................................................................................................................................................................58

Removing the IO Board................................................................................................................................................ 58

Installing the IO Board...................................................................................................................................................59

Power button.......................................................................................................................................................................60

Removing the Power Button....................................................................................................................................... 60

Installing the Power Button...........................................................................................................................................61

Display assembly...................................................................................................................................................................61

Removing the LCD Assembly....................................................................................................................................... 61

Installing the LCD Assembly......................................................................................................................................... 64

Palmrest assembly...............................................................................................................................................................66

Removing the Palmrest Assembly...............................................................................................................................66

5 Troubleshooting.........................................................................................................................68

Enhanced Pre-Boot System Assessment (ePSA) diagnostics......................................................................................68

Running SupportAssist diagnostics.............................................................................................................................68

System diagnostic lights.....................................................................................................................................................68

WiFi power cycle................................................................................................................................................................. 69

6 Getting help............................................................................................................................... 71

Contacting Dell..................................................................................................................................................................... 71

Contents

Working on your computer

Safety instructions

Prerequisites

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.

About this task

NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For

additional safety best practices information, see the Regulatory Compliance Homepage

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and

simple repairs as authorized in your product documentation, or as directed by the online or telephone service and

support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow

the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by

its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables

have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you

disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,

before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

Before working inside your computer

About this task

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

Steps

1. Ensure that you follow the Safety Instructions.

2. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

3. Turn off your computer.

4. Disconnect all network cables from the computer.

CAUTION:

the network device.

To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from

5. Disconnect your computer and all attached devices from their electrical outlets.

6 Working on your computer

6. Press and hold the power button while the computer is unplugged to ground the system board.

NOTE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

Safety precautions

The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions.

Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly:

• Turn off the system and all attached peripherals.

• Disconnect the system and all attached peripherals from AC power.

• Disconnect all network cables, telephone, and telecommunications lines from the system.

• Use an ESD field service kit when working inside any to avoid electrostatic discharge (ESD) damage.

• After removing any system component, carefully place the removed component on an anti-static mat.

• Wear shoes with non-conductive rubber soles to reduce the chance of getting electrocuted.

Standby power

Dell products with standby power must be unplugged before you open the case. Systems that incorporate standby power are essentially powered while turned off. The internal power enables the system to be remotely turned on (wake on LAN) and suspended into a sleep mode and has other advanced power management features.

Unplugging, pressing and holding the power button for 15 seconds should discharge residual power in the system board.

Bonding

Bonding is a method for connecting two or more grounding conductors to the same electrical potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire, ensure that it is connected to bare metal and never to a painted or non-metal surface. The wrist strap should be secure and in full contact with your skin, and ensure that you remove all jewelry such as watches, bracelets, or rings prior to bonding yourself and the equipment.

Electrostatic discharge—ESD protection

ESD is a major concern when you handle electronic components, especially sensitive components such as expansion cards, processors, memory DIMMs, and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent problems or a shortened product life span. As the industry pushes for lower power requirements and increased density, ESD protection is an increasing concern.

Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

Two recognized types of ESD damage are catastrophic and intermittent failures.

• Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory.

• Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.

The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure.

Perform the following steps to prevent ESD damage:

• Use a wired ESD wrist strap that is properly grounded. The use of wireless anti-static straps is no longer allowed; they do not provide adequate protection. Touching the chassis before handling parts does not ensure adequate ESD protection on parts with increased sensitivity to ESD damage.

• Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads.

• When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, ensure that you discharge static electricity from your body.

• Before transporting a static-sensitive component, place it in an anti-static container or packaging.

Working on your computer

ESD field service kit

The unmonitored Field Service kit is the most commonly used service kit. Each Field Service kit includes three main components: antistatic mat, wrist strap, and bonding wire.

Components of an ESD field service kit

The components of an ESD field service kit are:

• Anti-Static Mat – The anti-static mat is dissipative and parts can be placed on it during service procedures. When using an antistatic mat, your wrist strap should be snug and the bonding wire should be connected to the mat and to any bare metal on the system being worked on. Once deployed properly, service parts can be removed from the ESD bag and placed directly on the mat. ESDsensitive items are safe in your hand, on the ESD mat, in the system, or inside a bag.

• Wrist Strap and Bonding Wire – The wrist strap and bonding wire can be either directly connected between your wrist and bare metal on the hardware if the ESD mat is not required, or connected to the anti-static mat to protect hardware that is temporarily placed on the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage. It is recommended to test the wrist strap and bonding wire at least once per week.

• ESD Wrist Strap Tester – The wires inside of an ESD strap are prone to damage over time. When using an unmonitored kit, it is a best practice to regularly test the strap prior to each service call, and at a minimum, test once per week. A wrist strap tester is the best method for doing this test. If you do not have your own wrist strap tester, check with your regional office to find out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while it is strapped to your wrist and push the button to test. A green LED is lit if the test is successful; a red LED is lit and an alarm sounds if the test fails.

• Insulator Elements – It is critical to keep ESD sensitive devices, such as plastic heat sink casings, away from internal parts that are insulators and often highly charged.

• Working Environment – Before deploying the ESD Field Service kit, assess the situation at the customer location. For example, deploying the kit for a server environment is different than for a desktop or portable environment. Servers are typically installed in a rack within a data center; desktops or portables are typically placed on office desks or cubicles. Always look for a large open flat work area that is free of clutter and large enough to deploy the ESD kit with additional space to accommodate the type of system that is being repaired. The workspace should also be free of insulators that can cause an ESD event. On the work area, insulators such as Styrofoam and other plastics should always be moved at least 12 inches or 30 centimeters away from sensitive parts before physically handling any hardware components

• ESD Packaging – All ESD-sensitive devices must be shipped and received in static-safe packaging. Metal, static-shielded bags are preferred. However, you should always return the damaged part using the same ESD bag and packaging that the new part arrived in. The ESD bag should be folded over and taped shut and all the same foam packing material should be used in the original box that the new part arrived in. ESD-sensitive devices should be removed from packaging only at an ESD-protected work surface, and parts should never be placed on top of the ESD bag because only the inside of the bag is shielded. Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag.

• Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

ESD protection summary

It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.

After working inside your computer

About this task

After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your computer.

Steps

1. Connect any telephone or network cables to your computer.

CAUTION:

computer.

8 Working on your computer

To connect a network cable, first plug the cable into the network device and then plug it into the

2. Connect your computer and all attached devices to their electrical outlets.

3. Turn on your computer.

4. If required, verify that the computer works correctly by running the diagnostic tool.

Working on your computer 9

Technology and components

This chapter details the technology and components available in the system.

Topics:

• USB features

• USB Type-C

• HDMI 1.4

• Power button LED behavior

USB features

Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mouses, keyboards, external drivers, and printers.

Table 1. USB evolution

Type Data Transfer Rate Category Introduction Year

USB 2.0 480 Mbps High Speed 2000

USB 3.2 Gen 1 5 Gbps Super-Speed 2010

USB 3.2 Gen 2 10 Gbps Super-Speed 2013

USB 3.2 Gen 1 (Super-Speed USB)

For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.2 Gen 1 finally has the answer to the consumer's demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.2 Gen 1 features are as follows:

• Higher transfer rates (up to 5 Gbps)

• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices

• New power management features

• Full-duplex data transfers and support for new transfer types

• Backward USB 2.0 compatibility

• New connectors and cable

The topics below cover some of the most commonly asked questions regarding USB 3.2 Gen 1.

Speed

Currently, there are 3 speed modes that are defined by the latest USB 3.2 Gen 1 specification. They are Super-Speed, Hi-Speed, and FullSpeed. The new Super-Speed mode has a transfer rate of 4.8 Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode, commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480 Mbps and 12 Mbps respectively and are kept to maintain backward compatibility.

USB 3.2 Gen 1 achieves the much higher performance by the technical changes below:

• An additional physical bus that is added in parallel with the existing USB 2.0 bus (see the figure below).

10 Technology and components

• USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.2 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

• USB 3.2 Gen 1 utilizes the bi-directional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold increase in theoretical bandwidth.

With today's ever increasing demands that are placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320 Mbps (40 MB/s) — the actual real-world maximum. Similarly, USB 3.2 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400 MB/s with overheads. At this speed, USB 3.2 Gen 1 is a 10x improvement over USB 2.0.

Applications

USB 3.2 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way into some products that previously weren't USB territory, like external RAID storage systems.

Listed below are some of the available Super-Speed USB 3.2 Gen 1 products:

• External Desktop USB 3.2 Gen 1 Hard Drives

• Portable USB 3.2 Gen 1 Hard Drives

• USB 3.2 Gen 1 Drive Docks & Adapters

• USB 3.2 Gen 1 Flash Drives & Readers

• USB 3.2 Gen 1 Solid-state Drives

• USB 3.2 Gen 1 RAIDs

• Optical Media Drives

• Multimedia Devices

• Networking

• USB 3.2 Gen 1 Adapter Cards & Hubs

Compatibility

The good news is that USB 3.2 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB

3.2 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol,

the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before. Five new connections to carry receive and transmitted data independently are present on USB 3.2 Gen 1 cables and only come into contact when connected to a proper Super-Speed USB connection.

USB Type-C

USB Type-C is a new, tiny physical connector. The connector itself can support various exciting new USB standards like USB 3.1 and USB power delivery (USB PD).

Technology and components

Alternate Mode

USB Type-C is a new connector standard that is very small. It is about a third the size of an old USB Type-A plug. This is a single connector standard that every device should be able to use. USB Type-C ports can support a variety of different protocols using “alternate modes,” which allows you to have adapters that can output HDMI, VGA, DisplayPort, or other types of connections from that single USB port

USB Power Delivery

The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. The USB Power Delivery specification ups this power delivery to 100 watts. It's bidirectional, so a device can either send or receive power. And this power can be transferred at the same time the device is transmitting data across the connection.

This could spell the end of all those proprietary laptop charging cables, with everything charging via a standard USB connection. You could charge your laptop from one of those portable battery packs you charge your smartphones and other portable devices from today. You could plug your laptop into an external display connected to a power cable, and that external display would charge your laptop as you used it as an external display — all via the one little USB Type-C connection. To use this, the device and the cable have to support USB Power Delivery. Just having a USB Type-C connection doesn't necessarily mean they do.

USB Type-C and USB 3.1

USB 3.1 is a new USB standard. USB 3's theoretical bandwidth is 5 Gbps, while USB 3.1's is 10 Gbps. That's double the bandwidth, as fast as a first-generation Thunderbolt connector. USB Type-C isn't the same thing as USB 3.1. USB Type-C is just a connector shape, and the underlying technology could just be USB 2 or USB 3.0. In fact, Nokia's N1 Android tablet uses a USB Type-C connector, but underneath it's all USB 2.0 — not even USB 3.0. However, these technologies are closely related.

Thunderbolt over USB Type-C

Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use the same connector as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector.

Figure 1. Thunderbolt 1 and Thunderbolt 3

1. Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector)

2. Thunderbolt 3 (using a USB Type-C connector)

Thunderbolt 3 over USB Type-C

Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive. Thunderbolt 3 uses a USB Type-C connector/port to connect to supported peripherals.

1. Thunderbolt 3 uses USB Type-C connector and cables - It is compact and reversible

2. Thunderbolt 3 supports speed up to 40 Gbps

Technology and components

3. DisplayPort 1.4 – compatible with existing DisplayPort monitors, devices and cables

4. USB Power Delivery - Up to 130W on supported computers

Key Features of Thunderbolt 3 over USB Type-C

1. Thunderbolt, USB, DisplayPort and power on USB Type-C on a single cable (features vary between different products)

2. USB Type-C connector and cables which are compact and reversible

3. Supports Thunderbolt Networking (*varies between different products)

4. Supports up to 4K displays

5. Up to 40 Gbps

NOTE: Data transfer speed may vary between different devices.

Thunderbolt Icons

Figure 2. Thunderbolt Iconography Variations

HDMI 1.4

This topic explains the HDMI 1.4 and its features along with the advantages.

HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). The primary advantage is cable reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on a single cable.

HDMI 1.4 Features

• HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable.

• Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable.

• 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications.

• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings based on content type.

• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics.

• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters.

• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p.

• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality.

Advantages of HDMI

• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.

• Low-cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a simple, cost-effective manner.

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound.

• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables currently used in A/V systems.

Technology and components

• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality.

Power button LED behavior

On certain Dell Latitude systems, the power button LED is used to provide an indication of the system status, and as a result the power button illuminates when pressed. The systems with the optional power button/fingerprint reader will have no LED under the power button and hence will apply the available LED's in the system to provide an indication of the system status.

Power button LED behavior without Fingerprint reader

• System is ON (S0) = LED illuminates solid white.

• System in Sleep/Standby (S3, SOix) = LED is off

• System is Off/Hibernating (S4/S5) = LED is off

Power On and LED behavior with Fingerprint reader

• Pressing the power button for a duration between 50 msec to 2 sec turns on the device.

• Power button does not register additional presses until the SOL (Sign-Of-Life) has been provided to the user.

• System LED's illuminates upon pressing the power button.

• All the available LED's (Keyboard backlit/ Keyboard caps lock LED/ Battery Charge LED) illuminates and displays specified behavior.

• The auditory tone is Off by default. It can be enabled in the BIOS setup.

• Safeguards do not time out if the device gets hung during the logon process.

• Dell logo: Turns on within 2 secs after pressing the power button.

• Full boot: Within 22 secs after pressing the power button.

• Below is the example timelines:

Technology and components

Power button with fingerprint reader will have no LED and will leverage the available LED's in the system to provide indication of the system status

• Power Adapter LED:

○ The LED on Power adapter connector illuminates white when power is supplied from electrical outlet.

• Battery Indicator LED:

○ If the computer is connected to an electrical outlet, the battery light operates as follows:

1. Solid white -the battery is charging. When the charge is complete the LED turns off.

○ If the computer is running on a battery, the battery light operates as follows:

1. Off -the battery is adequately charged (or the computer is turned off).

2. Solid amber -the battery charge is critically low. A low battery state is approximately 30 minutes or less of battery life remaining.

• Camera LED

○ White LED activates when camera is on.

• Mic Mute LED:

○ When activated (muted), the mic mute LED on the F4 Key should illuminate WHITE.

• RJ45 LEDs:

○

Table 2. LED on either side of RJ45 port

Link speed indicator (LHS) Activity indicator (RHS)

Green Amber

Technology and components 15

Major components of your system

1. Base cover

2. Battery

3. DC-in Port

4. Heatsink

5. Memory Modules

6. Speakers

7. System Board

8. Touchpad

9. Palmrest Assembly

10. Display Assembly

11. Power Button Module

12. Coin-cell Battery

13. IO Board

14. Fan Assembly

15. WLAN Card

16. Solid-state Drive

17. Hard Drive Assembly

16 Major components of your system

NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These

parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative

for purchase options.

Major components of your system 17

Disassembly and reassembly

MicroSD card

Removing the microSD card

Prerequisites

1. Follow the procedure in Before working inside your computer.

About this task

Steps

1. Push the microSD card to release it from the computer.

2. Slide the microSD card out of the computer.

18 Disassembly and reassembly

Installing the microSD card

About this task

Steps

1. Align the microSD card to its slot on the computer.

2. Slide the microSD card into the slot until it clicks into place.

Next steps

Follow the procedures in After working inside your computer.

Base cover

Removing the base cover

Prerequisites

1. Follow the procedure in before working inside your computer.

2. Remove the SD Card.

Disassembly and reassembly

About this task

20 Disassembly and reassembly

Steps

1. Loosen the six (M2.5x6) and two (M2.5x7) screws that secure the base cover to the computer.

2. Using a plastic scribe, pry the base cover from the top-right corner and lift the base cover away from the computer.

Installing the base cover

Prerequisites

If you are replacing a component, remove the existing component before performing the installation procedure.

Disassembly and reassembly 21

About this task

The figure indicates the location of the base cover and provides a visual representation of the installation procedure.

22 Disassembly and reassembly

+ 49 hidden pages