Dell 3400MP User Manual

Dell™ 3400MP Projector

Owner’s Manual

Model XXX

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use

of your projector.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal

injury, or death.

____________________

Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.

Trademarks used in this text: Dell , the DELL logo, Dimension, OptiPlex, Dell Precision, Lati-
tude, Inspiron, DellNet, PowerApp, PowerEdge, PowerConnect, and PowerVault are trade­marks of Dell Inc.; DLP and Texas Instruments are trademarks of Texas Instruments
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation;
Macintosh is a registered trademark of Apple Computer, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.

Restrictions and Disclaimers

The information contained in this document, including all instructions, cautions, and regulatory
approvals and certifications, is based upon statements provided to Dell by the manufacturer and
has not been independently verified or tested by Dell. Dell disclaims all liability in connection
with any deficiencies in such information.

All statements or claims regarding the properties, capabilities, speeds, or qualifications of the
part referenced in this document are made by the manufacturer and not by Dell. Dell specifi­cally disclaims any knowledge of the accuracy, completeness, or substantiation for any such
statements.

____________________

May 2005 Rev. A00

Contents

1 Your Dell Projector

2 Connecting Your Projector

Connecting to a Computer . . . . . . . . . . . . . . 8

About Your Projector . . . . . . . . . . . . . . . 6

Connecting to a DVD Player

Connecting a DVD Player with an S-video Cable

Connecting a DVD Player with a Composite Cable

Connecting a DVD Player with a Component Cable

3 Using Your Projector

Turning Your Projector On . . . . . . . . . . . . . . . 11

Turning Your Projector Off

Adjusting the Projected Image . . . . . . . . . . . . 12

Raising the Projector Height

Lowering the Projector Height . . . . . . . . . . 12

Adjusting the Projector Zoom and Focus . . . . . . . . 13

Adjusting Projection Image Size

Using the Control Panel

. . . . . . . . . . . . . . 8

. . 8

. 9

9

. . . . . . . . . . . . . . 11

. . . . . . . . . . . 12

. . . . . . . . . . . 14

. . . . . . . . . . . . . . . . 15

Contents 3

Using the Remote Control . . . . . . . . . . . . . . 16

Using the On-Screen Display

Image Settings

Audio Menu

Management Menu

Language Menu . . . . . . . . . . . . . . . . 21

Factory Reset Menu

Computer Source Menu

Video Source Menu . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . 18

. . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . 21

. . . . . . . . . . . . . 22

4 Troubleshooting Your Projector

Self-diagnostic for Video . . . . . . . . . . . . . . 26

Changing the Lamp

. . . . . . . . . . . . . . . . . 26

5 Specifications

6 Contacting Dell

7 Appendix: Regulatory Notices

FCC Notices (U.S. Only) . . . . . . . . . . . . . 61

NOM Information (Mexico Only) . . . . . . . . . 62

8 Glossary

9 Index

4 Contents

1

Your Dell Projector

Your projector comes with all the items shown below. Ensure that you have all the
items, and contact Dell if anything is missing.

Package Contents

1.8m power cord (3.0m in Americas) 1.8m M1 to D-sub/USB cable

2.0m S-video cable 1.8m Composite Video cable

1.8m RCA to Audio cable 1.8m mini pin to mini pin cable

Batteries (2) Remote control

Your Dell Projector 5

Package Contents

Documentation Carrying case

(continued)

About Your Projector

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1 Control panel

2 Elevator button

3 Remote control receiver

4 Lens

5 Focus ring

6 Zoom tab

6 Your Dell Projector

Connecting Your Projector

1 Audio output connector

2 Audio input connector

3 M1-DA connector

4 Composite video connector

5 S-video connector

6 Power cord connector

7 IR receiver

2

Connecting Your Projector 7

Connecting to a Computer

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1 Power cord

2 M1A to D-sub/USB cable

Connecting to a DVD Player

Connecting a DVD Player with an S-video Cable

1 Power cord

2 S-video cable

8 Connecting Your Projector

Connecting a DVD Player with a Composite Cable

1 Power cord

2 Composite video cable

Connecting a DVD Player with a Component Cable

1Power cord

2 M1-A to HDTV cable

NOTE: The M1-A to HDTV cable is not provided by Dell. Consult a professional

installer for the cable.

Connecting Your Projector 9

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10 Connecting Your Projector

3

Using Your Projector

Turning Your Projector On

NOTE: Turn on the projector before you turn on the source. The power button

light blinks green until pressed.

1

Remove the lens cap.

2

Connect the power cord and appropriate signal cables. For information about
connecting the projector, see "Connecting Your Projector" on page 7.

3

Press the power button (see "Using the Control Panel" on page 15" to locate the
power button). The Dell logo displays for 30 seconds.

4

Turn on your source (computer, DVD player, etc.). The projector automatically
detects your source.

If the "Searching for signal..." message appears on the screen, ensure
that the appropriate cable(s) are securely connected.

If you have multiple sources connected to the projector, press the Source button
on the remote control or control panel to select the desired source.

Turning Your Projector Off

NOTICE: Do not unplug the projector before properly shutting down as

explained in the following procedure.

1

Press the power button.

2

Press the power button again. The cooling fans continue to operate for 90 seconds.

3

Disconnect the power cord from the electrical outlet and the projector.

NOTE: If you press the power button while the projector is running, the "Power

Off the Lamp?" message appears on the screen. To clear the message, press any
button on the control panel or ignore the message; the message disappears after 5
seconds.

Using Your Projector 11

Adjusting the Projected Image

Raising the Projector Height

1

Press the elevator button.

2

Raise the projector to the desired display angle, and then release the button to
lock the elevator foot into position.

3

Use the tilt adjustment wheel to fine-tune the display angle.

Lowering the Projector Height

1

Press the elevator button.

2

Lower the projector, and then release the button to lock the elevator foot into

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position.

1 Elevator button

2 Elevator foot

3 Tilt adjustment wheel

12 Using Your Projector

Adjusting the Projector Zoom and Focus

CAUTION: To avoid damaging the projector, ensure that the zoom lens and

elevator foot are fully retracted before moving the projector or placing the
projector in its carrying case.

1

Rotate the zoom tab to zoom in and out.

2

Rotate the focus ring until the image is clear. The projector focuses at distances
from 4.9 ft to 39.4 ft (1.5 m to 12 m).

1 Zoom tab

2 Focus ring

Using Your Projector 13

Adjusting Projection Image Size

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Screen
(Diagonal)

Screen
Size

Distance 4.9' (1.5m) 11.2' (3.4m) 18.0' (5.5m) 25.3' (7.7m) 32.2' (9.8m) 39.4'

* This graph is for user reference only.

Max. 36.9"

Min. 31.7"

Max.

(WxH)

Min.

(WxH)

(93.8cm)

(80.5cm)

29.5"X22.1" 67.2" X50.4" 108.0" X

(75.0cm X

56.3cm)

25.3" X 19.0" 57.7" X

(64.4cm X

48.3cm)

84.0"

(213.4cm)

72.1"

(183.1cm)

(170.7cm X

128.0cm)

43.3"

(146.5cm X

109.9cm)

135.0"

(342.9cm)

115.9"

(294.3cm)

81.0"

(274.3cm X

205.7cm)

92.7" X 69.5" 130.3" X 97.7" 165.8" X

(235.5cm X

176.6cm)

189.8"

(482.0cm)

162.9"

(413.7cm)

151.8" X113.9" 193.2" X

(385.6cm X

289.2cm)

(331.0cm X

248.2cm)

241.5"

(613.4cm)

207.3"

(526.5cm)

144.9"

(490.7cm X

368.0cm)

124.4"

(421.2cm X

315.9cm)

295.5"

(750.6cm)

253.6"

(644.3cm)

236.4" X

177.3"

(600.5cmX

450.3cm)

202.9" X

152.2"

(515.4cm X

386.6cm)

(12.0m)

14 Using Your Projector

Using the Control Panel

1 Power Turn the projector on and off. For more

information, see "Turning Your Projector On" on
page 11 and "Turning Your Projector Off" on
page 11.

2 Source Press to toggle through Analog RGB, Composite,

Component-i, S-video, and Analog YPbPr sources
when multiple sources are connected to the
projector.

3 Keystone adjustment Press to adjust image distortion caused by tilting

the projector. (±16 degrees)

4 Resync Press to synchronize the projector to the input

source. Resync does not operate if the on-screen
display (OSD) is displayed.

5 Menu Press to activate the OSD. Use the directional

keys and Menu button to navigate through the
OSD.

Using Your Projector 15

6 TEMP warning light

7 LAMP warning light If the LAMP light is solid orange, replace the

8 Enter Press to confirm the selection item.

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9 Keystone adjustment Press to adjust image distortion caused by tilting

10 Up and Down Press to select the OSD items.

11 and buttons Press to adjust the OSD setting.

• If the TEMP light is solid orange, the projector
has overheated. The display automatically shuts
down. Turn the display on again after the
projector cools down. If the problem persists,
contact Dell.

• If the TEMP light is blinking orange, a projector
fan has failed and the projector automatically
shuts down. If the problem persists, contact
Dell.

lamp.

the projector. (±16 degrees)

Using the Remote Control

16 Using Your Projector

1 Power Turn the projector on and off. For more

information, see "Turning Your Projector On" on
page 11 and "Turning Your Projector Off" on
page 11.

2 Press to adjust the OSD setting.

3 Laser Aim the remote control at the screen, press and

hold the laser button to activate the laser light.

4 Volume Press to increase the volume.

5 Mute Press to mute or un-mute the projector speaker.

6 Volume Press to decrease the volume.

7 Right click Mouse right click.

8 Video mode The Dell 3400MP Micro-projector has preset

configurations that are optimized for displaying
data (PC Graphics) or video (movies, games,
etc.). Press Video Mode button to toggle between

PC mode, Movie mode, Game Mode, sRGB, or
User mode (for user to setup and save preferred

settings). Pressing the Video Mode button once
will show the current display mode. Pressing the
Video Mode button again will switch between
modes.

9 Blank screen Press to hide the image, press again to resume

display of the image.

10 LED light LED indicator.

11 Up button Press to select OSD items.

12 Enter button Press to confirm the selection.

13 Press to adjust the OSD setting.

14 Menu Press to activate the OSD.

15 Down button Press to select OSD items.

16 Page Press to move to previous page.

17 Page Press to move to next page.

18 Directional pad The directional pad can be used to control mouse

movement. The mouse function is enabled using
the M1 cable to connect your computer and the
projector.

Using Your Projector 17

19 Left click Mouse left click

20 Auto keystone Press to enable the auto correction for image

distortion due to tilting the projector.

21 Source Press to switch between Analog RGB, Digital

RGB, Composite, Component-i, S-video, and
Analog YPbPr sources.

22 Auto adjust Press to synchronize the projector to the input

source. Auto adjust does not operate if the OSD
(On-Screen Display) is displayed.

Using the On-Screen Display

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The projector has a multi-language On-Screen Display (OSD) that can be
displayed with or without an input source present.

In the Main Menu, press or to navigate through the tabs. Press Enter
button on the control panel or the remote control to select a submenu.

In the submenu, press or to make a selection. When an item is selected, the
color changes to dark gray. Use or on the control panel or the remote
control to make adjustments to a setting.

To exit the OSD, go to Exit tab and press Enter button on the control panel or the
remote control.

Image Settings

18 Using Your Projector

BRIGHTNESS—Use

and to

adjust the

brightness of the image.

ONTRAST—Use

C

and

to control the
degree of difference between the brightest
and darkest parts of the picture. Adjusting
the contrast changes the amount of black and
white in the image.

OLOR TEMP.—Adjust the color temperature.

C

The higher the temperature, the screen
appears more blue; the lower the
temperature, the screen appears redder. User
mode activates the values in the "color
setting" menu.

OLOR SETTING—Manually adjust red, green, and blue color.

C

EYSTONE—Adjust image distortion caused by tilting the projector (

K

±16 degrees).

AUTO KEYSTONE—Auto adjust the image distortion by tilting the projector.

SPECT RATIO—Select an aspect ratio to adjust how the image appears.

A

• 1:1 — The input source displays without scaling.
Use 1:1 aspect ratio if you are using one of the following:
– VGA cable and the computer has a resolution less than XGA (1024 x 768)
– Component cable (576p/480i/480p)
–S-Video cable
– Composite cable

• 16:9 — The input source scales to fit the width of the screen.

• 4:3 — The input source scales to fit the screen.
Use 16:9 or 4:3 if you are using one of the following:
– Computer resolution greater than XGA
– Component cable (1080i or 720p)

VIDEO MODE—Select a mode to optimize the display image based on how the
projector is being used: Movie, Game, PC, sRGB (provides more accurate color
representation), and User (set your preferred settings). If you adjust the settings
for White Intensity or Degamma, the projector automatically switches to User.

HITE INTENSITY—Setting 0 to maximize the color reproduction and 10 to

W

maximize the brightness.

EGAMMA—Adjust between 1 and 4 to change the color performance of the display.

D

Using Your Projector 19

Audio Menu

Management Menu

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VOLUME—Press

to decrease the volume

and to increase the volume.

MUTE—Allow to mute the volume.

MENU LOCATION—Select the location of the

OSD on the screen.

ROJECTION MODE—Select how the image

P

appears:

• Front Projection-Desktop (the default).

• Rear Projection-Desktop — The
projector reverses the image so you can project
from behind a translucent screen.

SIGNAL TYPE—Manually select signal type RGB,
YCbCr, YPbPr.

AMP HOUR—Display the operating hours since

L

the lamp timer reset.

AMP RESET—After you install a new lamp,

L

select Yes to reset the lamp timer.

OWER SAVING—Select Yes to set the power saving delay period. The delay period is

P

the amount of time you want the projector to wait without signal input. After that
set time, the projector enters power saving mode and turns off the lamp. The
projector turns back on when it detects an input signal or you press the power
button. After two hours, the projector turns off and you need to press the power
button to turn the projector on.

UTO SOURCE—

A

signals. When the projector is on and you press
finds the next available input signal. Select
signal. When

Select On (the default) to autodetect the available input

Off

is selected and you press

SOURCE

Off

to lock the current input

SOURCE

, it automatically

, you select which

input signal you want to use.

20 Using Your Projector

ECO MODE—Select On to use the projector at a lower power level (136 Watts),
which may provide longer lamp life, quieter operating and dimmer luminance
output on the screen. Select Off to operate at normal power level (156 Watts).

ASSWORD ENABLE—Select On to set one password for individual. Select Off to

P

disable the password function.

HANGE PASSWORD—Press to change the password as your preference.

C

Language Menu

Press or to select the preferred
language for the OSD.

Factory Reset Menu

Factory Reset

--Select

Yes

to reset the
projector to its factory default settings.
Reset items include both computer sources
and video source settings.

Using Your Projector 21

Computer Source Menu

NOTE: This menu is only available connected to a computer.

FREQUENCY—Change the display data clock

frequency to match the frequency of your
computer graphics card. If you see a vertical
flickering bar, use Frequency control to
minimize the bars. This is a coarse adjustment.

RACKING—Synchronize the phase of the

T

display signal with the graphic card. If you
experience an unstable or flickering image, use

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NOTE: Adjust the Frequency first and then the Tracking.

OR. POSITION—Press

H

to adjust the horizontal position of the image to the

the Tra ck in g to correct it. This is a fine
adjustment.

left and to adjust the horizontal position of the image to the right.

VER. POSITION—Press

to adjust the vertical position of the image down and

to adjust the vertical position of the image up.

Video Source Menu

NOTE: This menu is only available with S-video, Video (composite) signal

connected.

22 Using Your Projector

ATURATION—Adjust a video source from black

S

and white to fully saturated color. Press to
decrease the amount of color in the image and

to increase the amount of color in the

image.

HARPNESS—Press

S

to decrease the

sharpness and to increase the sharpness.

TINT—Press

to increase the amount of
green in the image and to increase the
amount of red in the image.

4

Troubleshooting Your Projector

If you experience problems with your projector, see the following troubleshooting
tips. If the problem persists, contact Dell.

Problem Possible Solution

No image appears on the
screen

• Ensure that the lens cap is removed and the
projector turned on.

• Ensure the external graphics port is enabled.
If you are using a Dell portable computer,
press . For other computers, see your
documentation.

• Ensure that all the cables are securely
connected. See "Connecting Your Projector"
on page 7."

• Ensure that the pins of the connectors are
not bent or broken.

• Ensure that the lamp is securely installed
(see "Changing the Lamp" on page 26").

• Run Self-diagnostic test. See "Self-diagnostic
for Video" on page 26. Ensure that the colors
of the test pattern are correct.

Troubleshooting Your Projector 23

Problem

Partial, scrolling, or
incorrectly displayed image

(continued)

Possible Solution

1

Press the

(continued)

Resync

button on the remote

control or the control panel.

2

If you are using a Dell portable computer, set
the resolution of the computer to XGA
(1024 x 768):

a

Right-lick the unused portion of your
Windows desktop, click
then select

b

Verify the setting is 1024 x 768 pixels for

Settings

Properties

tab.

the external monitor port.

c

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Press .

If you experience difficulty in changing
resolutions or your monitor freezes, restart all
the equipment and the projector.

If you are not using a Dell portable computer,
see your documentation.

The screen does not display
your presentation

If you are using a portable computer, press

.

Image is unstable or flickering Adjust the tracking in the OSD Computer

Source tab.

Image has vertical flickering
bar

Image color is not correct

Adjust the frequency in the OSD Computer
Source tab.

• If your graphic card output signal is sync on
Green, and you would like to display VGA at
60Hz signal, please go into OSD select
Management, select Signal Type and then

RGB

select

.

• Run the Self-diagnostic test (see "
diagnostic for video

") for preliminary
diagnostic on image color problem. Ensure
that the colors of the test pattern are correct.

Image is out of focus 1

Adjust the focus ring on the projector lens.

2

Ensure that the projection screen is within
the required distance from the projector
(4.9 ft [1.5 m] to 39.4 ft [12 m]).

and

Self-

24 Troubleshooting Your Projector

Problem

The image is stretched when
displaying a 16:9 DVD

Image is reversed Select Management from the OSD and adjust

Lamp is burned out or makes
a popping sound

LAMP light is solid orange If LAMP light is solid orange, replace the

LAMP light is blinking

orange

TEMP light is solid orange The projector has overheated. The display

TEMP light is blinking

orange

The remote control is not
operating smoothly or in very
limited range

(continued)

Possible Solution

The projector automatically detects a 16:9
DVD and adjusts the aspect ratio to full
screen with a 4:3 (letter-box) default setting.

If the image is still stretched, adjust the aspect
ratio as follows:

• If you are playing a 16:9 DVD, select 4:3
aspect ratio type on your DVD player (if
capable).

• If you cannot select 4:3 aspect ratio type on
your DVD player, select 4:3 aspect ratio in

Image Settings

the

the projection mode.

When the lamp reaches its end of life, it may
burn out and may make a loud popping sound.
If this occurs, the projector does not turn back
on. To replace the lamp, see "Changing the
Lamp" on page 26.

lamp.

If the LAMP light is blinking orange, the lamp
cover is not closed properly. Close the lamp
cover properly. If the problem persists, contact
Dell.

automatically shuts down. Turn the display on
again after the projector cools down. If the
problem persists, contact Dell.

A projector fan has failed and the projector
will automatically shut down. If the problem
persists, contact Dell.

The battery may be low. Check if the laser
beam transmitted from the remote is too dim.
If so, replace with 2 new AA batteries.

(continued)

menu in the OSD.

Troubleshooting Your Projector 25

Self-diagnostic for Video

Dell 3400MP Projector provides self-diagnostic test of the projector video display
(for Video, S-video, Component-i). Use this advanced feature for preliminary self­diagnostic on your projector when encountering a display problem for video.

1

After turning on the projector, press "+" and "-" buttons on the control panel
simultaneously for 3 seconds and release the buttons when screen goes blank.

2

Press "+" and "-" buttons again to exit the diagnostic mode.

3

While in Self-diagnostic mode, the screen will run a seven-color-cycle test as
following:

Red--> Green--> Blue--> White--> Watchet Blue--> Dark Green--> Yellow.
Ensure that the colors of the test pattern are correct. Contact Dell if the colors are
not displayed correctly.

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Changing the Lamp

Replace the lamp when you see "Lamp is approaching the end of its useful life in
full power operation. Replacement suggested! www.dell.com/lamps" appears on
the screen. If this problem persists after replacing the lamp, contact Dell.

CAUTION: The lamp becomes very hot when in use. Do not attempt to replace

the lamp until the projector has been allowed to cool down for at least 30
minutes.

CAUTION: Do not touch the bulb or the lamp glass at any time. The bulb may

explode due to improper handling, including the touching of the bulb or the
lamp glass.

1

Turn off the projector and disconnect the power cord.

2

Let the projector cool for at least 30 minutes.

3

Loosen the 2 screws that secure the lamp cover, and remove the cover.

4

Loosen the 2 screws that secure the lamp.

26 Troubleshooting Your Projector

5

Pull up the lamp by its metal handle.

6

Reverse steps 1 through 5 to install the
new lamp.

7

Reset the lamp by usage time selecting
the left

Lamp Reset

Management

icon in the OSD

tab.

NOTE: Dell may require that lamps

replaced under warranty be returned to
Dell. Otherwise, contact your local
waste disposal agency for the address
of the nearest deposit site.

CAUTION: Lamp Disposal (for the US

only)

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS. FOR MORE INFORMATION, GO TO WWW.DELL.COM/HG OR CONTACT
THE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG. FOR LAMP
SPECIFIC DISPOSAL INFORMATION CHECK WWW.LAMPRECYCLE.ORG.

Troubleshooting Your Projector 27

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28 Troubleshooting Your Projector

Specifications

5

Light Valve Single-chip DLP™ DDR (double data

rate) technology

Brightness 1500 ANSI Lumens (Max.)

Contrast Ratio 2100:1 Typical (Full On/Full Off)

Uniformity 85% Typical (Japan Standard - JBMA)

Lamp 156-watt user-replaceable 3000-hour

lamp (up to 4000 hours in eco mode)

Number of Pixels 1024 x 768 (XGA)

Displayable Color 16.7M colors

Color Wheel Speed 100~127.5Hz (2X)

Projection Lens F/2.7~2.88, f=28.43~32.73 mm with

1.15x manual zoom lens

Projection Screen Size 31.7-246 inches (diagonal)

Projection Distance 4.9~39.4 ft (1.5 m~12 m)

Video Compatibility NTSC, NTSC 4.43, PAL, PAL-M, PAL-

N, SECAM, and HDTV (1080i, 720p,
576i/p, 480i/p) compatibility

Composite video, Component video
and S-video capability

H. Frequency 15kHz-80kHz (Analog/ Digital)

V. Frequency 50Hz-85Hz (Analog/ Digital)

Power Supply Universal 100-240V AC 50-60Hz with

PFC input

Power Consumption 195 watts typical, 165 watts in eco

mode

Audio 1 speaker, 1 watt RMS

5

Specifications 29

Noise Level 38 dB(A) Full-on mode, 36 dB(A) Eco-

mode

Weight 2.4 lbs (1.09 kg)

Dimensions (W x H x D) External 8.0 x 6.0 x 2.9 ± 0.04 inches

(204 x 154 x 73.7 ± 1 mm)

o

Environmental Operating temperature: 5

(41

o

F- 95oF)

C - 35oC

Humidity: 80% maximum

o

Storage temperature: -20

C to 60oC

(-4oF to 140oF)

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Humidity: 80% maximum

Regulatory FCC, CE, VCCI, UL, cUL, TüV- GS,

ICES-003, MIC, C-Tick, GOST,
PCBC, CCC, PSB, EZU, NOM, S­Tu V / A r g e n t i n a

I/O Connectors Power: AC power input socket

Computer input: one M1-DA for
analog/digital/component, HDTV
input signals

Video input: one composite video RCA
and one S-video

Audio input: one phone jack (diameter

3.5 mm)

Audio output: one phone jack
(diameter 3.5 mm)

30 Specifications

Compatibility Modes

Mode Resolution (ANALOG) (DIGITAL)

V. Frequency

(Hz)

VGA 640X350 70 31.5 70 31.5

VGA 640X350 85 37.9 85 37.9

VGA 640X400 85 37.9 85 37.9

VGA 640X480 60 31.5 60 31.5

VGA 640X480 72 37.9 72 37.9

VGA 640X480 75 37.5 75 37.5

VGA 640X480 85 43.3 85 43.3

VGA 720X400 70 31.5 70 31.5

VGA 720X400 85 37.9 85 37.9

SVGA 800X600 56 35.2 56 35.2

SVGA 800X600 60 37.9 60 37.9

SVGA 800X600 72 48.1 72 48.1

SVGA 800X600 75 46.9 75 46.9

SVGA 800X600 85 53.7 85 53.7

XGA 1024X768 60 48.4 60 48. 4

XGA 1024X768 70 56.5 70 56. 5

XGA 1024X768 75 60 75 60

XGA 1024X768 85 68.7 - -

*SXGA 1280X1024 60 63.98 60 63.98

*SXGA 1280X1024 75 79.98 - -

*SXGA+ 1400X1050 60 63.98 - -

*UXGA 1600x1200 60 75 - -

MAC LC13* 640X480 66.66 34.98 - -

MAC II 13* 640X480 66.68 35 - -

MAC 16* 832X624 74.55 49.725 - -

MAC 19* 1024X768 75 60.24 - -

*MAC 1152X870 75.06 68.68 - -

MAC G4 640X480 60 31.35 - -

IMAC DV 1024X768 75 60 - -

* Compressed computer image.

H. Frequency

(KHz)

V. Frequency

(Hz)

H. Frequency

(KHz)

Specifications 31

www.dell.com | support.dell.com

32 Specifications

Contacting Dell

To contact Dell electronically, you can access the following websites:

• www.dell.com

•

support.dell.com

•

premiersupport.dell.com

government, healthcare, and medium/large business customers,
including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country
section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, technical support specific to Dell Inspiron™ XPS

computers is available at a separate telephone number listed for participating
countries. If you do not see a telephone number listed that is specific for Inspiron XPS
computers, you may contact Dell through the technical support number listed and
your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone
numbers, and codes provided in the following table. If you need assistance in
determining which codes to use, contact a local or an international operator.

(technical support)

(technical support for educational,

Country (City)
International
Access Code
Country Code
City Code

Anguilla General Support

Antigua and
Barbuda

Department Name or Service Area,

Website and E-Mail Address

General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 800-335-0031

1-800-805-5924

Contacting Dell 33

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Argentina
(Buenos Aires)

International
Access Code: 00

Country Code: 54

City Code: 11

www.dell.com | support.dell.com

We bs it e : www.dell.com.ar

E-mail:
[e-mail]

E-mail for desktop and portable
computers:
[e-mail]

E-mail for servers and EMC
storage products:
[e-mail]

Customer Care

Tech S u pp o rt

Tech Support Services

Sales

Aruba General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

®

toll-free: 0-800-444-0730

toll-free: 0-800-444-0733

toll-free: 0-800-444-0724

0-810-444-3355

toll-free: 800-1578

34 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Australia
(Sydney)

International
Access Code:

0011

Country Code: 61

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

E-mail (Australia):
[e-mail]

E-mail (New Zealand):
[e-mail]

Home and Small Business

Government and Business

Preferred Accounts Division
(PAD)

Customer Care

Technical Support (portables and
desktops)

Technical Support (servers and
workstations)

Corporate Sales

Tra n sa ct io n Sa le s

Fax

Area Codes,

Local Numbers, and

Toll-Free Numbers

1-300-655-533

toll-free: 1-800-633-559

toll-free: 1-800-060-889

toll-free: 1-800-819-339

toll-free: 1-300-655-533

toll-free: 1-800-733-314

toll-free: 1-800-808-385

toll-free: 1-800-808-312

toll-free: 1-800-818-341

Contacting Dell 35

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Austria (Vienna)

International
Access Code: 900

Country Code: 43

City Code: 1

We bs it e : support.euro.dell.com

E-mail:
tech_support_central_europe@
dell.com

Home/Small Business Sales

Home/Small Business Fax

www.dell.com | support.dell.com

Home/Small Business Customer
Care

Preferred Accounts/Corporate
Customer Care

Home/Small Business Technical
Support

Preferred Accounts/Corporate
Technical Support

Switchboard

Bahamas General Support

Barbados General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

0820 240 530 00

0820 240 530 49

0820 240 530 14

0820 240 530 16

0820 240 530 14

0660 8779

0820 240 530 00

toll-free: 1-866-278-6818

1-800-534-3066

36 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Belgium
(Brussels)

International
Access Code: 00

Country Code: 32

City Code: 2

Bermuda General Support

Bolivia General Support

Brazil

International
Access Code: 00

Country Code: 55

City Code: 51

British Virgin
Islands

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail for French-speaking
Customers:

support.euro.dell.com/be/fr/
emaildell/

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

Technical Support Fax

Customer Care

Corporate Sales

Fax

Switchboard

We bs it e : www.dell.com/br

Customer Support, Technical
Support

Technical Support Fax

Customer Care Fax

Sales

General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

02 481 92 96

02 481 92 88

02 481 92 95

0271315.65

02 481 91 00

02 481 92 99

02 481 91 00

1-800-342-0671

toll-free: 800-10-0238

0800 90 3355

51 481 5470

51 481 5480

0800 90 3390

toll-free: 1-866-278-6820

Contacting Dell 37

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Brunei

Country Code:

673

Customer Technical Support
(Penang, Malaysia)

Customer Service (Penang,
Malaysia)

Transaction Sales (Penang,
Malaysia)

Canada (North

www.dell.com | support.dell.com

York, Ontario)

International
Access Code: 011

Online Order Status:

www.dell.ca/ostatus

AutoTech (automated technical
support)

Customer Care (Home
Sales/Small Business)

Customer Care (med./large
business, government)

Technical Support (Home
Sales/Small Business)

Technical Support (med./large
bus., government)

Technical Support (printers,
projectors, televisions, handhelds,
digital jukebox, and wireless)

Sales (Home Sales/Small Business)

Sales (med./large bus.,
government)

Spare Parts Sales & Extended
Service Sales

Cayman Islands General Support

Chile (Santiago)

Country Code: 56

Sales, Customer Support, and
Technical Support

City Code: 2

Area Codes,

Local Numbers, and

Toll-Free Numbers

604 633 4966

604 633 4949

604 633 4955

toll-free: 1-800-247-9362

toll-free: 1-800-847-4096

toll-free: 1-800-326-9463

toll-free: 1-800-847-4096

toll-free: 1-800-387-5757

1-877-335-5767

toll-free: 1-800-387-5752

toll-free: 1-800-387-5755

1 866 440 3355

1-800-805-7541

toll-free: 1230-020-4823

38 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

China (Xiamen)

Country Code: 86

City Code: 592

Department Name or Service Area,

Website and E-Mail Address

Technical Support website:

support.dell.com.cn

Technical Support E-mail:
[e-mail]

Customer Care E-mail:
[e-mail]

Technical Support Fax

Technical Support (Dell™
Dimension™ and Inspiron)

Technical Support (OptiPlex™,
Latitude™, and Dell Precision™)

Technical Support (servers and
storage)

Technical Support (projectors,
PDAs, switches, routers, and so
on)

Technical Support (printers)

Customer Care

Customer Care Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key
Accounts

Large Corporate Accounts North

Large Corporate Accounts North
Government and Education

Large Corporate Accounts East

Large Corporate Accounts East
Government and Education

Area Codes,

Local Numbers, and

Toll-Free Numbers

592 818 1350

toll-free: 800 858 2969

toll-free: 800 858 0950

toll-free: 800 858 0960

toll-free: 800 858 2920

toll-free: 800 858 2311

toll-free: 800 858 2060

592 818 1308

toll-free: 800 858 2222

toll-free: 800 858 2557

toll-free: 800 858 2055

toll-free: 800 858 2628

toll-free: 800 858 2999

toll-free: 800 858 2955

toll-free: 800 858 2020

toll-free: 800 858 2669

Contacting Dell 39

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Large Corporate Accounts Queue
Te am

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare
Par ts

www.dell.com | support.dell.com

Colombia General Support

Costa Rica General Support

Czech Republic
(Prague)

International
Access Code: 00

Country Code:

420

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support

Customer Care

Fax

Tech Fax

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 800 858 2572

toll-free: 800 858 2355

toll-free: 800 858 2811

toll-free: 800 858 2621

980-9-15-3978

0800-012-0435

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

40 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Denmark
(Copenhagen)

International
Access Code: 00

Country Code: 45

Dominica General Support

Dominican
Republic

Ecuador General Support

El Salvador General Support

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/dk/da/emai
ldell/

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

Customer Care (Relational)

Home/Small Business Customer
Care

Switchboard (Relational)

Switchboard Fax (Relational)

Switchboard (Home/Small
Business)

Switchboard Fax (Home/Small
Business)

General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

7010 0074

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

toll-free: 1-866-278-6821

1-800-148-0530

toll-free: 999-119

01-899-753-0777

Contacting Dell 41

Country (City)
International
Access Code
Country Code
City Code

Finland
(Helsinki)

International
Access Code: 990

Country Code:

358

City Code: 9

www.dell.com | support.dell.com

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/fi/fi/
emaildell/

Technical Support

Customer Care

Fax

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

09 253 313 60

09 253 313 38

09 253 313 99

09 253 313 00

42 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

France (Paris)
(Montpellier)

International
Access Code: 00

Country Code: 33

City Codes: (1)

(4)

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/fr/fr/
emaildell/

Home and Small Business

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

Customer Care

Switchboard

Switchboard (calls from outside of
France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Care

Switchboard

Sales

Fax

Area Codes,

Local Numbers, and

Toll-Free Numbers

0825 387 129

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 00

01 55 94 71 01

Contacting Dell 43

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Germany
(Langen)

International
Access Code: 00

Country Code: 49

City Code: 6103

www.dell.com | support.dell.com

We bs it e : support.euro.dell.com

E-mail:
tech_support_central_europe@
dell.com

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

Home/Small Business Customer
Care

Global Segment Customer Care

Preferred Accounts Customer
Care

Large Accounts Customer Care

Public Accounts Customer Care

Switchboard

Greece

International
Access Code: 00

Country Code: 30

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/gr/en/
emaildell/

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales

Fax

Grenada General Support

Guatemala General Support

Guyana General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

06103 766-7222

06103 766-7200

0180-5-224400

06103 766-9570

06103 766-9420

06103 766-9560

06103 766-9555

06103 766-7000

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

2108129812

toll-free: 1-866-540-3355

1-800-999-0136

toll-free: 1-877-270-4609

44 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Hong Kong

International
Access Code: 001

Country Code:

852

India Technical Support

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.ap.dell.com

Technical Support E-mail:
[e-mail]

Technical Support (Dimension
and Inspiron)

Technical Support (OptiPlex,
Latitude, and Dell Precision)

Technical Support (PowerApp™,
PowerEdge™, PowerConnect™,
and PowerVault™)

Customer Care

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business
Division

Sales (Large Corporate Accounts)

Sales (Home and Small Business)

Area Codes,

Local Numbers, and

Toll-Free Numbers

2969 3188

2969 3191

2969 3196

3416 0910

3416 0907

3416 0908

3416 0912

2969 3105

1600 33 8045

1600 33 8044

1600 33 8046

Contacting Dell 45

Country (City)
International
Access Code
Country Code
City Code

Ireland
(Cherrywood)

International
Access Code: 16

Country Code:

353

City Code: 1

www.dell.com | support.dell.com

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:
[e-mail]

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

U.K. Technical Support (dial
within U.K. only)

Home User Customer Care

Small Business Customer Care

U.K. Customer Care (dial within
U.K. only)

Corporate Customer Care

Corporate Customer Care (dial
within U.K. only)

Ireland Sales

U.K. Sales (dial within U.K. only)

Fax/Sales Fax

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

1850 200 722

1850 543 543

0870 908 0800

01 204 4014

01 204 4014

0870 906 0010

1850 200 982

0870 907 4499

01 204 4444

0870 907 4000

01 204 0103

01 204 4444

46 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Italy (Milan)

International
Access Code: 00

Country Code: 39

City Code: 02

Jamaica General Support (dial from within

Japan (Kawasaki)

International
Access Code: 001

Country Code: 81

City Code: 44

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/it/it/
emaildell/

Home and Small Business

Technical Support

Customer Care

Fax

Switchboard

Corporate

Technical Support

Customer Care

Fax

Switchboard

Jamaica only)

We bs it e : support.jp.dell.com

Technical Support (servers)

Technical Support outside of
Japan (servers)

Technical Support (Dimension
and Inspiron)

Technical Support outside of
Japan (Dimension and Inspiron)

Technical Support (Dell Precision,
OptiPlex, and Latitude)

Technical Support outside of
Japan (Dell Precision, OptiPlex,
and Latitude)

Area Codes,

Local Numbers, and

Toll-Free Numbers

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821

1-800-682-3639

toll-free: 0120-198-498

81-44-556-4162

toll-free: 0120-198-226

81-44-520-1435

toll-free:0120-198-433

81-44-556-3894

Contacting Dell 47

Country (City)
International
Access Code
Country Code
City Code

www.dell.com | support.dell.com

Korea (Seoul)

International
Access Code: 001

Country Code: 82

City Code: 2

Department Name or Service Area,

Website and E-Mail Address

Technical Support (PDAs,
projectors, printers, routers)

Technical Support outside of
Japan (PDAs, projectors, printers,
routers)

Faxbox Service

24-Hour Automated Order Service

Customer Care

Business Sales Division (up to 400
employees)

Preferred Accounts Division Sales
(over 400 employees)

Large Corporate Accounts Sales
(over 3500 employees)

Public Sales (government
agencies, educational institutions,
and medical institutions)

Global Segment Japan

Individual User

Switchboard

Technical Support

Sales

Customer Service (Penang,
Malaysia)

Fax

Switchboard

Technical Support (Electronics
and Accessories)

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 0120-981-690

81-44-556-3468

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-3430

044-556-1469

044-556-3469

044-556-1760

044-556-4300

toll-free: 080-200-3800

toll-free: 080-200-3600

604 633 4949

2194-6202

2194-6000

toll-free: 080-200-3801

48 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Latin America Customer Technical Support

Luxembourg

International
Access Code: 00

Country Code:

352

Macao

Country Code:

853

Department Name or Service Area,

Website and E-Mail Address

(Austin, Texas, U.S.A.)

Customer Service (Austin, Texas,
U.S.A.)

Fax (Technical Support and
Customer Service) (Austin, Texas,
U.S.A.)

Sales (Austin, Texas, U.S.A.)

SalesFax (Austin, Texas, U.S.A.)

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support (Brussels,
Belgium)

Home/Small Business Sales
(Brussels, Belgium)

Corporate Sales (Brussels,
Belgium)

Customer Care (Brussels,
Belgium)

Fax (Brussels, Belgium)

Switchboard (Brussels, Belgium)

Technical Support

Customer Service (Xiamen,
China)

Transaction Sales (Xiamen,
China)

Area Codes,

Local Numbers, and

Toll-Free Numbers

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600

or 512 728-3772

3420808075

toll-free: 080016884

02 481 91 00

02 481 91 19

02 481 92 99

02 481 91 00

toll-free: 0800 105

34 160 910

29 693 115

Contacting Dell 49

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Malaysia
(Penang)

International
Access Code: 00

Country Code: 60

City Code: 4

www.dell.com | support.dell.com

We bs it e : support.ap.dell.com

Technical Support (Dell Precision,
OptiPlex, and Latitude)

Technical Support (Dimension,
Inspiron, and Electronics and
Accessories)

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

Customer Service (Penang,
Malaysia)

Tra n sa ct io n Sa le s

Corporate Sales

Mexico

Customer Technical Support

International
Access Code: 00

Sales

Country Code: 52

Customer Service

Main

Montserrat General Support

Netherlands

General Support

Antilles

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 1 800 88 0193

toll-free: 1 800 88 1306

toll-free: 1800 88 1386

04 633 4949

toll-free: 1 800 888 202

toll-free: 1 800 888 213

001-877-384-8979

or 001-877-269-3383

50-81-8800

or 01-800-888-3355

001-877-384-8979

or 001-877-269-3383

50-81-8800

or 01-800-888-3355

toll-free: 1-866-278-6822

001-800-882-1519

50 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Netherlands
(Amsterdam)

International
Access Code: 00

Country Code: 31

City Code: 20

New Zealand

International
Access Code: 00

Country Code: 64

Nicaragua General Support

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

Technical Support for Inspiron
XPS computers only

Technical Support for all other
Dell computers

Technical Support Fax

Home/Small Business Customer
Care

Relational Customer Care

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

E-mail (New Zealand):
[e-mail]

E-mail (Australia):
[e-mail]

Technical Support (for desktop
and portable computers)

Technical Support (for servers and
workstations)

Home and Small Business

Government and Business

Sales

Fax

Area Codes,

Local Numbers, and

Toll-Free Numbers

020 674 45 94

020 674 45 00

020 674 47 66

020 674 42 00

020 674 4325

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

toll-free:

toll-free: 0800 443 563

0800 446 255

0800 446 255

0800 444 617

0800 441 567

0800 441 566

001-800-220-1006

Contacting Dell 51

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

Norway (Lysaker)

International
Access Code: 00

Country Code: 47

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/no/no/emai
ldell/

Technical Support

Relational Customer Care

www.dell.com | support.dell.com

Home/Small Business Customer
Care

Switchboard

Fax Switchboard

Pan ama General Support

Peru General Support

Poland (Warsaw)

International
Access Code: 011

Country Code: 48

City Code: 22

We bs it e : support.euro.dell.com

E-mail:
[e-mail]

Customer Service Phone

Customer Care

Sales

Customer Service Fax

Reception Desk Fax

Switchboard

Area Codes,

Local Numbers, and

Toll-Free Numbers

671 16882

671 17575

23162298

671 16800

671 16865

001-800-507-0962

0800-50-669

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

52 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Portug al

International
Access Code: 00

Country Code:

351

Puerto Rico General Support

St. Kitts and
Nevis

St. Lucia General Support

St. Vincent and
the Grenadines

Singapore
(Singapore)

International
Access Code: 005

Country Code: 65

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/pt/en/emai
ldell/

Technical Support

Customer Care

Sales

Fax

General Support

General Support

We bs it e : support.ap.dell.com

Technical Support (Dimension,
Inspiron, and Electronics and
Accessories)

Technical Support (OptiPlex,
Latitude, and Dell Precision)

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

Customer Service (Penang,
Malaysia)

Tra n sa ct io n Sa le s

Corporate Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

707200149

800 300 413

800 300 410 or
800 300 411 or
800 300 412 or

21 422 07 10

21 424 01 12

1-800-805-7545

toll-free: 1-877-441-4731

1-800-882-1521

toll-free: 1-877-270-4609

toll-free: 1800 394 7430

toll-free: 1800 394 7488

toll-free: 1800 394 7478

604 633 4949

toll-free: 1 800 394 7412

toll-free: 1 800 394 7419

Contacting Dell 53

Country (City)
International
Access Code
Country Code
City Code

Slovakia (Prague)

International
Access Code: 00

Country Code:

421

www.dell.com | support.dell.com

South Africa
(Johannesburg)

International
Access Code:

09/091

Country Code: 27

City Code: 11

Southeast Asian
and Pacific
Countries

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail: [e-mail]

Technical Support

Customer Care

Fax

Tech Fax

Switchboard (Sales)

We bs it e : support.euro.dell.com

E-mail:
[e-mail]

Gold Queue

Technical Support

Customer Care

Sales

Fax

Switchboard

Customer Technical Support,
Customer Service, and Sales
(Penang, Malaysia)

Area Codes,

Local Numbers, and

Toll-Free Numbers

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 7585

011 709 7713

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011 709 7700

604 633 4810

54 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Spain (Madrid)

International
Access Code: 00

Country Code: 34

City Code: 91

Sweden
(Upplands Vasby)

International
Access Code: 00

Country Code: 46

City Code: 8

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/es/es/email
dell/

Home and Small Business

Technical Support

Customer Care

Sales

Switchboard

Fax

Corporate

Technical Support

Customer Care

Switchboard

Fax

We bs it e : support.euro.dell.com

E-mail:

support.euro.dell.com/se/sv/
emaildell/

Technical Support

Relational Customer Care

Home/Small Business Customer
Care

Employee Purchase Program
(EPP) Support

Technical Support Fax

Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

902 100 130

902 118 540

902 118 541

902 118 541

902 118 539

902 100 130

902 115 236

91 722 92 00

91 722 95 83

08 590 05 199

08 590 05 642

08 587 70 527

20 140 14 44

08 590 05 594

08 590 05 185

Contacting Dell 55

Country (City)
International
Access Code
Country Code
City Code

Switzerland
(Geneva)

International
Access Code: 00

Country Code: 41

City Code: 22

www.dell.com | support.dell.com

Ta i wa n

International
Access Code: 002

Country Code:

886

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.euro.dell.com

E-mail:
Tech_support_central_Europe@
dell.com

E-mail for French-speaking HSB
and Corporate Customers:

support.euro.dell.com/ch/fr/
emaildell/

Technical Support (Home and
Small Business)

Technical Support (Corporate)

Customer Care (Home and Small
Business)

Customer Care (Corporate)

Fax

Switchboard

We bs it e : support.ap.dell.com

E-mail: [e-mail]

Technical Support (OptiPlex,
Latitude, Inspiron, Dimension,
and Electronics and Accessories)

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

Tra n sa ct io n Sa le s

Corporate Sales

Area Codes,

Local Numbers, and

Toll-Free Numbers

0844 811 411

0844 822 844

0848 802 202

0848 821 721

022 799 01 90

022 799 01 01

toll-free: 00801 86 1011

toll-free: 00801 60 1256

toll-free: 00801 65 1228

toll-free: 00801 651 227

56 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

Thailand

International
Access Code: 001

Country Code: 66

Trinidad/Tobago General Support

Turks and Caicos
Islands

Department Name or Service Area,

Website and E-Mail Address

We bs it e : support.ap.dell.com

Technical Support (OptiPlex,
Latitude, and Dell Precision)

Technical Support (PowerApp,
PowerEdge, PowerConnect, and
PowerVault)

Customer Service (Penang,
Malaysia)

Corporate Sales

Tra n sa ct io n Sa le s

General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

toll-free: 1800 0060 07

toll-free: 1800 0600 09

604 633 4949

toll-free: 1800 006 009

toll-free: 1800 006 006

1-800-805-8035

toll-free: 1-866-540-3355

Contacting Dell 57

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

U.K. (Bracknell)

International
Access Code: 00

We bs it e : support.euro.dell.com

Customer Care website:

support.euro.dell.com/uk/en/ECare/Form/Home.asp

Country Code: 44

City Code: 1344

E-mail:
[e-mail]

www.dell.com | support.dell.com

Technical Support
(Corporate/Preferred
Accounts/PAD [1000+
employees])

Technical Support (direct and
general)

Global Accounts Customer Care

Home and Small Business
Customer Care

Corporate Customer Care

Preferred Accounts (500–5000
employees) Customer Care

Central Government Customer
Care

Local Government & Education
Customer Care

Health Customer Care

Home and Small Business Sales

Corporate/Public Sector Sales

Home and Small Business Fax

Uruguay General Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

0870 908 0500

0870 908 0800

01344 373 186

0870 906 0010

01344 373 185

0870 906 0010

01344 373 193

01344 373 199

01344 373 194

0870 907 4000

01344 860 456

0870 907 4006

toll-free: 000-413-598-

2521

58 Contacting Dell

Country (City)
International
Access Code
Country Code
City Code

U.S.A. (Austin,
Te xa s )

International
Access Code: 011

Country Code: 1

Department Name or Service Area,

Website and E-Mail Address

Automated Order-Status Service

AutoTech (portable and desktop
computers)

Consumer (Home and Home Office)

Technical Support

Customer Service

DellNet™ Service and Support

Employee Purchase Program
(EPP) Customers

Financial Services website:

www.dellfinancialservices.com

Financial Services (lease/loans)

Financial Services (Dell Preferred
Accounts [DPA])

Business

Customer Service and Technical
Support

Employee Purchase Program
(EPP) Customers

Printers and Projectors Technical
Support

Public (government, education, and healthcare)

Customer Service and Technical
Support

Employee Purchase Program
(EPP) Customers

Dell Sales

Local Numbers, and

Toll-Free Numbers

toll-free: 1-800-433-9014

toll-free: 1-800-247-9362

toll-free: 1-800-624-9896

toll-free: 1-800-624-9897

toll-free: 1-877-Dellnet

(1-877-335-5638)

toll-free: 1-800-695-8133

toll-free: 1-877-577-3355

toll-free: 1-800-283-2210

toll-free: 1-800-822-8965

toll-free: 1-800-695-8133

toll-free: 1-877-459-7298

toll-free: 1-800-456-3355

toll-free: 1-800-234-1490

toll-free: 1-800-289-3355

or toll-free: 1-800-879-

Area Codes,

3355

Contacting Dell 59

Country (City)
International

Department Name or Service Area,

Website and E-Mail Address
Access Code
Country Code
City Code

U.S. Virgin

General Support

Islands

Vene zu el a General Support

www.dell.com | support.dell.com

Area Codes,

Local Numbers, and

Toll-Free Numbers

1-877-673-3355

8001-3605

60 Contacting Dell

Appendix: Regulatory Notices

FCC Notices (U.S. Only)

Most Dell computer systems are classified by the Federal Communications Commission
(FCC) as Class B digital devices. To determine which classification applies to your computer
system, examine all FCC registration labels located on the bottom, side, or back panel of
your computer, on card-mounting brackets, and on the cards themselves. If any one of the
labels carries a Class A rating, your entire system is considered to be a Class A digital device.
If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the
FCC logo, ( ), your system is considered to be a Class B digital device.

Once you have determined your system’s FCC classification, read the appropriate FCC
notice. Note that FCC regulations provide that changes or modifications not expressly
approved by Dell could void your authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may
cause undesired operation.

Class A

This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the manufacturer’s instruction manual, may cause
harmful interference with radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case you will be required to
correct the interference at your own expense.

Class B

This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause interference with radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:

Appendix: Regulatory Notices 61

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

FCC Identification Information

The following information is provided on the device or devices covered in this document in
compliance with FCC regulations:

• Product name: DLP Projector

• Model number: 3400MP/DELL

• Company name:

www.dell.com | support.dell.com

Dell Inc.
One Dell Way
Round Rock, Texas 78682 USA
512-338-4400

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in
compliance with the requirements of the official Mexican standards (NOM):

Exporter: Dell Inc.

Importer: Dell Computer de México, S.A. de C.V.

Ship to: Dell Computer de México, S.A. de C.V.

Model Supply Voltage Frequency Current Consumption

3400MP AC 100-240 V 50-60 Hz 2.3 A

One Dell Way
Round Rock, TX 78682

Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.

al Cuidado de Kuehne & Nagel de México S. de R.L.
Avenida Soles No. 55
Col. Peñon de los Baños
15520 México, D.F.

62 Appendix: Regulatory Notices

Glossary

ANSI Lumens— A standard for measuring light output, used for comparing
projectors.

Aspect Ratio—The most popular aspect ratio is 4:3 (4 by 3). Early television and
computer video formats are in a 4:3 aspect ratio, which means that the width of
the image is 4/3 times the height.

Backlit (Backlight)—Refers to a remote control, or a projector control panel, that
has buttons and controls that are illuminated.

Bandwidth— The number of cycles per second (Hertz) expressing the difference
between the lower and upper limiting frequencies of a frequency band; also, the
width of a band of frequencies.

Brightness— The amount of light emitting from a display or projection display or
projection device. The brightness of projector is measured by ANSI lumens.

Color Temperature— A method of measuring the whiteness of a light source.
Metal halide lamps have a higher temperature compared to halogen or
incandescent lights.

Component Video—A method of delivering quality video in a format that
contains all the components of the original image. These components are referred
to as luma and chroma and are defined as Y'Pb'Pr' for analog component and
Y'Cb'Cr' for digital component. Component video is available on DVD players and
projectors.

Composite Video — The combined picture signal, including vertical and
horizontal blanking and synchronizing signals.

Compression— A function that deletes resolution lines from the image to fit in
the display area.

Compressed SVGA— To project an 800x600 image to a VGA projector, the
original 800x600 signal must be compressed down. The data displays all the
information with only two thirds of the pixels (307,000 vs 480,000). The resulting
image is SVGA page size but sacrifices some of the image quality. If you are using
an SVGA computers, connecting VGA to a VGA projector. provide better results.

Compressed SXGA— Found on XGA projectors, compressed SXGA handling
allows these projectors to handle up to 1280x1024 SXGA resolution.

Compressed XGA— Found on SVGA projectors, compressed XGA handling
allows these projectors to handle 1024x768 XGA resolution.

Glossary 63

Contrast Ratio— Range of light and dark values in a picture, or the ratio between

their maximum and minimum values. There are two methods used by the
projection industry to measure the ratio:

1

Full On/Off

— measures the ratio of the light output of an all white image (full

on) and the light output of an all black (full off) image.

2

ANSI

— measures a pattern of 16 alternating black and white rectangles. The

average light output from the white rectangles is divided by the average light

ANSI

output of the black rectangles to determine the

contrast ratio.

Full On/Off contrast is always a larger number than ANSI contrast for the same
projector.

dB— decibel—A unit used to express relative difference in power or intensity,
usually between two acoustic or electric signals, equal to ten times the common

www.dell.com | support.dell.com

logarithm of the ratio of the two levels.

Diagonal Screen— A method of measuring the size of a screen or a projected
image. It measures from one corner to the opposite corner. A 9FT high, 12FT
wide, screen has a diagonal of 15FT. This document assumes that the diagonal
dimensions are for the traditional 4:3 ratio of a computer image as per the example
above.

DLP— Digital Light Processing—Reflective display technology developed by
Texas Instruments, using small manipulated mirrors. Light passes through a color
filter is sent to the DLP mirrors which arrange the RGB colors into a picture
projected onto screen, also known as DMD.

DMD— digital Micro- Mirror Device— Each DMD consists of thousands of
tilting, microscopic aluminum alloy mirrors mounted on a hidden yoke.

DVI— Digital Visual Interface— Defines the digital interface between digital
devices such as projectors and personal computers. For devices that support DVI, a
digital to digital connection can be made that eliminates the conversion to analog
and thereby delivers an unblemished image.

Focal Length— The distance from the surface of a lens to its focal point.

Frequency— It is the rate of repetition in cycles per seconds of electrical signals.

Measured in Hz.

Hz — Frequency of an alternating signal. See Frequency.

Keystone Correction— Device that will correct an image of the distortion

(usually a wide-top narrow-bottom effect) of a projected image caused by
improper projector to screen angle.

Laser Pointer— A small pen or cigar sized pointer that contains a small battery
powered laser, which can project a small, red (typically), high intensity beam of
light that is immediately very visible on the screen.

64 Glossary

Maximum Distance— The distance from a screen the projector can be to cast an

image that is useable (bright enough) in a fully darkened room.

Maximum Image Size— The largest image a projector can throw in a darkened
room. This is usually limited by focal range of the optics.

Metal Halide Lamp— The type of lamp used in many medium and all high end
portable projectors. These lamps typically have a "half-life" of 1000-2000 hours.
That is they slowly lose intensity (brightness) as they are used, and at the "half-life"
point, they are half as bright as when new. These lamps output a very "hot"
temperature light, similar to mercury vapor lamps used in streetlights.. Their
whites are "extremely" white (with slight bluish cast.) and make Halogen lamp's
whites look very yellowish by comparison.

Minimum Distance— The closest position that a projector can focus an image
onto a screen.

NTSC— The United States broadcast standard for video and broadcasting.

PAL— A European and international broadcast standard for video and

broadcasting. Higher resolution than NTSC.

Power Zoom— A zoom lens with the zoom in and out controlled by a motor,
usually adjusted from the projector's control panel and also the remote control.

Reverse Image— Feature that allows you to flip the image horizontally. When
used in a normal forward projection environment text, graphics, etc, are
backwards. Reverse image is used for rear projection.

RGB— Red, Green, Blue— typically used to describe a monitor that requires
separate signals for each of the three colors.

S-Video—A video transmission standard that uses a 4-pin mini-DIN connector to
send video information on two signal wires called luminance (brightness, Y) and
chrominance (color, C). S-Video is also referred to as Y/C.

SECAM— A French and international broadcast standard for video and
broadcasting. Higher resolution than NTSC.

SVGA— Super Video Graphics Array— 800 x 600 pixels count.

SXGA— Super Ultra Graphics Array,—1280 x 1024 pixels count.

UXGA— Ultra Extended Graphics Array—1600 x 1200 pixels count.

VGA— Video Graphics Array—640 x 480 pixels count.

XGA— Extra Video Graphics Array— 1024 x 768 pixels count.

Glossary 65

Zoom Lens— Lens with a variable focal length that allows operator to move the

view in or out making the image smaller or larger.

Zoom Lens Ratio— Is the ratio between the smallest and largest image a lens can
projector from a fixed distance. For example, a 1.4:1 zoom lens ratio means that a
10 foot image without zoom would be a 14 foot image with full zoom.

www.dell.com | support.dell.com

66 Glossary

Index

A

Adjusting Projection Image
Size 26
Adjusting the Projected Im­age 12

Adjusting the Projector

Height 12

lower the projector

Elevator button 12
Elevator foot 12
Tilt adjustment

wheel 12
Adjusting the Projector
Zoom and Focus 13

Focus ring 13
Zoom tab 13

C

Changing the Lamp 26
Connecting the Projector

Composite video cable 9
Connecting with a Com-

ponent Cable 9

Connecting with a Com-

posite Cable 9

Connecting with an S-

video Cable 8

M1A to D-sub/SUB cable

8
M1-A to HDTV cable 9
Power cord 8, 9
Professional Installation

Options 9
S-video cable 8
To Computer 8

Connection Ports

Audio input connector 7
Audio output connector

7
Composite video connec-

tor 7
IR receiver 7
M1-DA connector 7
Power cord connector 7
S-video connector 7

Control Panel 15

D

Dell

contacting 33

M

Main Unit 6

Control panel 6
Elevator button 6
Focus ring 6

Index 67

Lens 6
Remote control receiver

6

Zoom tab 6

O

On-Screen Display 18

Audio Menu 20
Computer Source Menu

22
Factory Reset Menu 21
Image Settings Menu 18
Language Menu 21
Management Menu 20
Video Source Menu 22

P

Powering On/Off the Projec­tor

Powering Off the Projec-

tor 11
Powering On the Projec-

tor 11

R

Remote Control 6, 16

S

Specifications

Audio 29

Brightness 29
Color Wheel Speed 29
Compatibility Modes 31
Contrast Ratio 29
Dimensions 30
Displayable Color 29
Environmental 30
H. Frequency 29
I/O Connectors 30
Lamp 29
Light Valve 29
Noise Level 30
Number of Pixels 29
Power Consumption 29
Power Supply 29
Projection Distance 29
Projection Lens 29
Projection Screen Size 29
Regulatory 30
Uniformity 29
V. Frequency 29
Video Compatibility 29
Weight 30

support

contacting Dell 33

T

Troubleshooting 23

contact Dell 23
Self-diagnostic 26

68 Index