Dell 330 User Manual

Dell Precision™ WorkStation 330 Systems

USER’S GUIDE

www.dell.com
support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better

use of your computer.

NOTICE: A NOTICE ind icates either potential damage to hardware or loss of

data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potentially hazardous situation

which, if not avoided, may result in minor or moderate injury.

——————————————

Information in this do cum e nt is subj ec t to change without notice.
© 2000–2001 Dell Computer Corporation. All rights reserved.

Reproduction in any manner whatsoever without the written pe rmission of Dell Computer
Corporation is strictly forbidden.

Trademarks used in this text:

Inspiron, Latitude

Computer Corporation;
trademarks of Microsoft Corporation;
Corporation;
Partner , Dell Computer Corporation has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Computer Corporatio n discla ims any
proprietary interest in trad em arks and trade names other than its own.

Models WCP and WCM

April 2001 P/N 69TEU Rev. A01

, and the

3Com

is a registered trademark of 3Com Corporation. As an ENERGY STAR

Dell, Dell Precision, OptiPlex, Dell OpenManage, Dimension

DELL

Microsoft, Windows, MS-DOS

logo are trademarks and

Intel

and

Pentium

DellWare

, and

are registered trademarks of Intel

is a servic e mark of Dell

Windows NT

are registered

,

Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 9

Safety First—For You and Your Computer

Protecting Against Electrostatic Discharge . . . . . . . . . . . 10

Ergonomic Computing Habits

1 About Your Computer

Finding Information and Assistance . . . . . . . . . . . . . . . . 14

Front View of Your Computer . . . . . . . . . . . . . . . . . . . 16

Controls and Indicators

Back View of Your Computer . . . . . . . . . . . . . . . . . . . . 19

Connecting Devices

. . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . 10

. . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . 20

Inside Your Computer

System Board Components

2 Advanced Features

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering System Setup
System Setup Screens
System Setup Navigati on Keys

Changing the Boot Sequence . . . . . . . . . . . . . . . . . . 30

Network Operations
Integrated Devices

Manageability

Dell OpenManage IT Assistant

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . 25

. . . . . . . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . . . 33

. . . . . . . . . . . . . . . . . 34

Contents 3

Dell OpenManage Client Instrumentation. . . . . . . . . . . . 34

Downloading Systems Management Utilities . . . . . . . . . . 35

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Chassis Intrusion Detection

. . . . . . . . . . . . . . . . . . 36

Security Cable Sl ot and Padlock Ring . . . . . . . . . . . . . 37

Password Protection . . . . . . . . . . . . . . . . . . . . . . . . 39

System Password

. . . . . . . . . . . . . . . . . . . . . . . 39

Setup Password . . . . . . . . . . . . . . . . . . . . . . . . 42

Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Installing and Configuring Software . . . . . . . . . . . . . . . 46

TAPI

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Power Management . . . . . . . . . . . . . . . . . . . . . . . . 49

Dell System Utilities . . . . . . . . . . . . . . . . . . . . . . . . 51

AutoShutdown

. . . . . . . . . . . . . . . . . . . . . . . . . 51

Asset Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Auto Power On . . . . . . . . . . . . . . . . . . . . . . . . . 51

3 Installing Upgrades

Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Removing the Computer Cover

Replacing the Computer Cover . . . . . . . . . . . . . . . . . 57

Interior Service Label

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Front Panel (Mini Tower Chassis Only)
System Memory

System Memory Installation Guidelines
Upgrading System Mem o ry
Removing a Memory Module

4 Contents

. . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . . . 59

. . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . . . . . . . . . . 65

. . . . . . . . . . . . 65

. . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . . . 68

Installing a Memory Module . . . . . . . . . . . . . . . . . . 68

Disk Drives and Media . . . . . . . . . . . . . . . . . . . . . . . 69

Installing a CD, Zip, or Other Externally Accessible Drive in a Mini
Tower Chassis

. . . . . . . . . . . . . . . . . . . . . . . . . . 69

Installing a CD, Zip, or Other Externally Accessible Drive in a Desktop
Chassis

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing a Hard Drive in a Mini Tower Chassis . . . . . . . . . 79

Installing a Hard Drive in a Desktop Chassis . . . . . . . . . . 86

EIDE Device Installation Guidelines
SCSI Device Installation Guidelines

. . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . 92

AGP Card Brace (Mini Tower Chassis Only) . . . . . . . . . . . . 94

Expansion Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . 96

Installing an Expansion Card
Rem ovi n g an Expa ns io n Car d

Microprocessor

. . . . . . . . . . . . . . . . . . . . . . . . . . 101

Upgrading the Microprocessor

System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 108

4 Technical Specifications

5 Solving Problems

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . 118

Power Probl ems

Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . 120

Video Problems
Sound and Speaker Proble ms

Prin ter Probl ems . . . . . . . . . . . . . . . . . . . . . . . 126

Serial or Parallel Device Problems
Mouse Problems

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . 130

Diskette Drive Problems

. . . . . . . . . . . . . . . . . . . . . . . . 119

. . . . . . . . . . . . . . . . . . . . . . . . 122

. . . . . . . . . . . . . . . . . . . . . . . 129

. . . . . . . . . . . . . . . . . . 97

. . . . . . . . . . . . . . . . . 100

. . . . . . . . . . . . . . . . 101

. . . . . . . . . . . . . . . . . 124

. . . . . . . . . . . . . . 127

. . . . . . . . . . . . . . . . . . . . 132

Contents 5

Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . 134

Battery Problems . . . . . . . . . . . . . . . . . . . . . . . 137

Expansion-Card Problems

. . . . . . . . . . . . . . . . . . . 138

Network Problems . . . . . . . . . . . . . . . . . . . . . . . 139

Recover From a Program That Is Not Responding . . . . . . . 141

Restart a Computer That Is Not Responding

. . . . . . . . . . 141

Repairing a Wet Computer . . . . . . . . . . . . . . . . . . . 142

Repairing a Dropped or Damaged Computer . . . . . . . . . . 143

Hardware Conflicts
System Memory Problems

. . . . . . . . . . . . . . . . . . . . . . 143

. . . . . . . . . . . . . . . . . . . 144

Microprocessor Problems . . . . . . . . . . . . . . . . . . . 145

System Board Problems

. . . . . . . . . . . . . . . . . . . . 147

Reset Corrupted BIOS Settings . . . . . . . . . . . . . . . . 148

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . 149

When to Use the Dell Diagnostics

. . . . . . . . . . . . . . . 149

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Before You Start Testing . . . . . . . . . . . . . . . . . . . . 150

Running the Dell Diagnostics

. . . . . . . . . . . . . . . . . . 150

Advanced Testing . . . . . . . . . . . . . . . . . . . . . . . 153

Messages and Codes . . . . . . . . . . . . . . . . . . . . . . . . 155

System Messages

. . . . . . . . . . . . . . . . . . . . . . . 156

System Beep Codes . . . . . . . . . . . . . . . . . . . . . . 162

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . 164

Diagnostics Messages

. . . . . . . . . . . . . . . . . . . . . 164

Diagnostic Indicators . . . . . . . . . . . . . . . . . . . . . 165

6 Contents

Software Problems

Operating System Compatibility

. . . . . . . . . . . . . . . . . . . . . . . . 170

. . . . . . . . . . . . . . . . 171

Input Errors . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Error Messages
Device Drivers

. . . . . . . . . . . . . . . . . . . . . . . . 172

. . . . . . . . . . . . . . . . . . . . . . . . . 172

Memory-Resident Programs . . . . . . . . . . . . . . . . . . 172

Program Conflicts
Memory Address Conflicts

. . . . . . . . . . . . . . . . . . . . . . . 173

. . . . . . . . . . . . . . . . . . . 173

Interrupt Assignment Conflicts . . . . . . . . . . . . . . . . . 173

BIOS Recovery Utility . . . . . . . . . . . . . . . . . . . . . 174

6 Getting Help

Help Overvie w . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Technical Assistance

. . . . . . . . . . . . . . . . . . . . . 178

Help Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Problems With Your Order . . . . . . . . . . . . . . . . . . 181

Product Information

. . . . . . . . . . . . . . . . . . . . . 181

Returning Items for Warranty Repair or Credit

Before You Call . . . . . . . . . . . . . . . . . . . . . . . . 182

Dell Contact Numbers . . . . . . . . . . . . . . . . . . . . . . 184

7 Additional Information

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 198

FCC Notices (U.S. Only)

Class A . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Class B . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

IC Notice (Canada Only)

CE Notice (European Union) . . . . . . . . . . . . . . . . . 201

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . 202

EN 55022 Compliance (Czech Republic Only)

VCCI Notice (Japan Only). . . . . . . . . . . . . . . . . . . 203

Class A ITE . . . . . . . . . . . . . . . . . . . . . . . . . . 203

MIC Notice (Republic of Korea Only)

Polish Center for Te sting and Certification Notice . . . . . . . 206

Wymagania Polskiego Centrum BadaÒ i Certyfikacji
PozostaŠe instrukcje bezpiec zeÒstwa

BSMI Notice (Taiwan Only) . . . . . . . . . . . . . . . . . . 209

. . . . . . . . 181

. . . . . . . . . . . . . . . . . . . 199

. . . . . . . . . . . . . . . . . . . 201

. . . . . . . . . 203

. . . . . . . . . . . . . 205

. . . . . 206

. . . . . . . . . . . . . 208

ENERGY STAR® Compliance. . . . . . . . . . . . . . . . . . . 210

Limited Warranty and Return Policy

Three-Year Limited Warranty (U.S. Only)

. . . . . . . . . . . . . . . 211

. . . . . . . . . . . 211

Contents 7

Three-Year Limited Warranty (Canada Only) . . . . . . . . . . 214

One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)

. . . . . . . . . . . . . . . . . . . . . . . . 218

"Total Satisfaction" Return Policy (U.S. and Canada Only) . . . 220

8 Contents

Safety Instructions

Safety First—Fo r You and Your Computer

Before you remove the computer cover, perform the following steps in the
sequence indicated.

NOTICE: Do not attempt to service the co mputer yourself, except as

explained in your online Dell™ documentation or otherwise provided to you.
Always follow installation and service instructions closely.

CAUTION: There is a danger of a new battery exploding if it is

incorrectly installed. Replace the batter y only with the same or
equivalent type recomme nded by the manufacture r. Discard used
batteries according to the manufacturer’s instructio ns.

1 Turn off your computer and any peripherals.
2 Ground yourself by touching an unpainted metal surface on the

chassis, such as the metal around the card-slot openings at the ba ck of
the computer, before touching anything inside your computer.

While you work, periodically touch an unpainted metal surface on the
computer chassis to dissipate any static electricity that might harm
internal components.

3 Disconnect your computer and peripherals from their power sources.

Also, disconnect any telephone or telecommunication lines from the
computer.

Doing so reduces the potential for personal injury or shock.

In addition, take note of these safety gu idelines when appropriate:

• When you disconnect a cable, pull on its connector or on its strain-

relief loop, not on the cable itself. Some cables have a connector with
locking tabs; if you are disconnecting this type of cable, pre ss in on the
locking tabs before disconnecting the cable. As you pull connectors
apart, keep them evenly aligned to avoid bending any connector pins.
Also, before you connect a cable, make sure both connectors are
correctly oriented and aligned.

• Handle components and cards with care. Do not touch the

components or contacts on a card. Hold a card by its edges or by its
metal mounting bracket. Hold a component such as a microprocessor
chip by its edges, not by its pins.

9

Also see "Protecting Against Electrostatic D ischarge." In addition, Dell
recommends that you periodically review the safety instructions in your
System Information Guide.

Protecting Against Electrostatic Discharge

Static electricity can harm delicate components inside your computer. To
prevent static damage, discharge static electricity from your body before you
touch any of your computer’s electroni c components, such as the
microprocessor. You can do so by touching an unpainted metal surface on
the computer chassis.

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As you continue to work inside the computer, periodically touch an
unpainted metal surface to remove any static charge your body may have
accumulated.

You can also take the following ste ps to prevent damage from electrostatic
discharge (ESD):

• When unpacking a static-sensitive component from its shipping

carton, do not remove the compon ent from the antistat ic packing
material until you are ready to install the component in your
computer. Just before unwrapping the antistatic packaging, be sure to
discharge static electricity from your body.

• When transporting a sensitive component, first place it in an antistatic

container or packaging.

• Handle all sensitive components in a static-safe area. If possible, use

antistatic floor pads and workbench pads.

Ergonomic Computing Habits

CAUTION: Improper or prolonged keyboard u se may resul t in

injury.

CAUTION: Viewing the monitor screen for extended periods of

time may result in eye strain.

10

For comfort and efficiency, observe the following ergonomic guidelines
when setting up and using your computer system:

• Position your system so that the monitor and keyboard are directly in

front of you as you work. Special shelves are available (from Dell and
other sources) to help you correctly position your keyboard.

• Set the monitor at a comforta ble viewing distance (usually 510 to 610

millimeters [20 to 24 inches] from your eyes).

• Make sure the monitor screen is at eye level or slightly lower when you

are sitting in front of the monitor.

• Adjust the tilt of the monitor, its contrast and brightness settings, and

the lighting around you (such as overhead lights, desk lamps, and the
curtains or blinds on nearby windows) to minimize reflections and
glare on the monitor screen.

• Use a chair that provides good lower back support.

• Keep your forearms horizontal with your wrists in a neutral,

comfortable position while using the keyboard or mouse.

• Always leave space to rest your hands while using the keyboard or

mouse.

• Let your upper arms hang naturally at your sides.

• Sit erect, with your feet resting on the floor and your thighs level.

• When sitting, make sure the weight of your legs is on your feet and not

on the front of your chair seat. Adjust your chair’s height or use a
footrest, if necessary, to maintain proper posture.

• Vary your work activities. Try to organize your work so that you do not

have to type for extended periods of time. When you stop typing, try
to do things that use both hands.

11

Wrists rel a xed and flat

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Arms at desk level

Feet flat on the floor

Monitor screen at or
below eye level

Monitor and keyboard
positioned directly in
front of the user

12

SECTION 1

About Your Computer

Finding Information and Assistance
Front View of Your Computer
Back View of Your Computer
Inside Your Computer

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Finding Information and Assistance

The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer system.

Resources and Support Tools

Resource Contents Using the Resour ce

Setup and Quick Reference
Guide

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• System setup

• Support tools

• Frequently asked questions

• Basic troubleshooting

• Upgrade information

See the Setup and Quick Reference Guide for information
on the following:

• Setting up your compu ter

• Finding and using supp ort resources

• Diagnosing a problem

• Using tools and utilities

Registration and Service
Labels

•Product Key (also called the
Product ID or Certificate of
Authenticity [COA])

• Express Service Code and
Service Tag Number

The labels are located on the
side of your Dell™ computer.

Dell Precision ResourceCD

•Dell Diagnostics

•Drivers

• Utilities

•Computer and device
documentation

You will need the Product Key (or Product ID) number to
complete th e o p er ating system setup.

The Express Service Code and Service Tag Number are
unique identifiers for your Dell computer.

For more information, see the Setup and Quick Reference
Guide.

See the main menu on the ResourceCD that was shipped
with your computer. Use the pull-down menu to make
selections appropriate for your computer . You can perform
the following tasks:

• Diagnose a problem

• Install or reinstall drivers

• Obtain information on your computer and devices

NOTE: User documentation and drivers are already

installed on your computer when shipped from Dell. You
can use this CD to access docume ntation, reinst all drive rs,
or run diagnostic s tools.

14 About Your Computer

Resources and Support Tools

Resource Contents Using the Resour ce

Operating system CD To rei nstall your operatin g system, use the operating

(continued)

system CD that was shipped with your computer.

NOTE: The operating system CD may not include all the

latest drivers for your computer. If you reinstall your
operating system, use the ResourceCD to reinstall drivers
for the devices shipped with your computer.

For more information about reinstalling your operating
system, see the op erating system i nstallation
documentation that was shipped with your computer.

Operating system installati on
guide

User’s guides for your
computer and peripherals

Dell support website

•Ask Dudley

• Dell Knowledge Base

•Dell Documents

•DellTalk

•File downloads

•TechFax

•Vendor links

See the operating system installation guide for
information on reinstalling and configuring your
operating system.

Double-click the User’s Guides icon on your desktop to
access the electronic documentation stored on your hard
drive. Obtai n information o n th e fo llowing:

• Using your computer

• Installing upgrades in your computer

• Installing a nd configuring software on y o ur computer

• Diagnosing a system problem

• Technical specif ications

• Peripheral documentation

Go to http://support.dell.com:

• Get help with general usage, installation, and
troubleshooting questions

• Access documentation about your computer and
devices

• Get the latest versions of the drivers for your computer

• Join online discussions with other Dell customers and
Dell technical professionals

• Explore a list of online links to Dell's primary vendors

About Your Computer 15

Resources and Support Tools

Resource Contents Using the Resour ce

Dell Premier Support website

•Service call status

•Top technical issues by

• Frequently asked questions

• Customized serv ic e ta gs

• System configuration deta il

www.dell.com | support.dell.com

Interior service la bel A service label affixed to the inside of your computer

(continued)

Go to http://premiersupport.dell.com:
The Dell Premier Support website is customized for

corporate, government, and education customers.

product

by product number

cover provides information about working inside your
computer.

Operating system
documentation

16 About Your Computer

Click Start and select Help to obtain in form at io n on your
operating system.

Front View of Your Computer

The following figures show the controls and indicators located on the front
panel of the mini tower and des ktop systems.

Front View of the Mini Tower Chassis

diskette-drive
access indicator

reset button

hard-drive
access indicator

cover release
button

power button

power indicator

NOTE: Before you remove the cover from the mini tower chassis, you must

first slide the outer padlock ring to the left to unlock the cover release
mechanism. See "Cover Releas e Mechanism (Mini Tower Chassis)."

NOTE: See "Front-Panel Indicators" for a description of indicator codes and

operations.

About Your Computer 17

Front View of the Desktop Chassis

reset button

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power indicator

NOTE: See "Front-Panel Indicators" for a description of indicator codes and

operations.

power button

hard-drive
access indicator

diskette-drive
access indicator

Controls and Indicators

• Reset button — reboots (restarts) the system in a way that reduces

stress on system components. Before you push this button, save and
close all open files and application programs if possible to avoid losing
data. Then perform an orderly shutdown of the operating system.

18 About Your Computer

If your computer is not responding, you can press the reset button to
reboot the system. For more information, see "Recover From a

Program That Is Not Responding" and "Restart a Computer That Is
Not Responding."

NOTICE: If your compute r is not respo nding, t urning off power o r unplugg ing

the power cord should be done only as a last resort. Doing so can cause
problems with system settings and configuration.

• Power button — controls the system's AC input power. See the

following table for power button functions on systems running
Microsoft

®

Windo ws® or WindowsNT®.

Power Button Functions

Computer St atus Power Button Func tion

Off Press and rel ease to turn the computer on.
On Press and hold for more than 6 seconds to immediately turn

the computer of f .

NOTE: Use this method only if the computer will not shut

down normally.

On (Windows NT) Press and release to attempt an orderly shutdown.

NOTE: This works only if the Dell System Utilities are

loaded on the computer. Without the utilities, the computer
immediately turns off rather than perf orms an orderly shut
down.

On (Windows 2000) Press and release to put the computer in the sleep state.

NOTE: This works dependi ng on how Windows 2000 is

configured. For more information, see "Power

Management."

Sleep state
(Windows 2000)

Press and release to bring the computer out of the sleep
state. For more information, see "Power Management."

•Power indicator — contains an indicator that illuminates in two colors

and blinks or remains solid to indicate different states.

• Diskette-drive access indicator — lights when the drive is reading data

from, or writing data to, a diskette. Wait until this indicator turns off
before you remove a diskette from the drive.

• Hard-drive access indicator — lights when a hard drive or CD drive is

reading data from, or writing data to, the drive.

• Cover release button — releases the computer cover; located on back

of the mini tower chassis and on the sides of the desktop chassis.

Back View of Your Computer

The following figure shows the connectors and indicators on the back of
your computer for attaching external devices.

About Your Computer 19

Back-Panel Connectors and Indicators

network activity

line-in jack

line-out/speaker jack

parallel port connector

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serial port 2 connector

serial port 1 connector

microphone jack

PS/2 mouse connector
PS/2 keyboard connector

NOTE: See "Back-Panel Indicators" for a description of indicator codes and

operations.

NIC connector

network link
integrity indicator

indicator

Port 2 USB connectors (2)

Port 1 USB connectors (2)

diagnostic indicators

video connector

Connecting Devices

When you connect external devices to your computer's back panel, follow
these guidelines:

20 About Your Computer

• Check the documentation that accompanied the device for specific

installation and configuration instructions.
For example, you must connect most devices to a particular

input/output (I/O) port or connector to operate properly . Also , external
devices like a printer usually require you to load device drivers before
they will work.

• When connecting a Universal Serial Bus (USB) mouse or keyboard,

ensure that you connect to one of the Port 1 USB connectors.

• Always attach external devices while your computer is turned off. Then

turn on the computer before turning on any external devices, unless
the documentation for the device specifies otherwise.

NOTICE: When you disconnect external devices from the back of the

computer, wait 5 seconds after turning off the computer before you reconnect
any devices to avoid possible damage to the system board.

Serial Port Connectors

Default port designations: COM1 for serial port 1 and COM2 for serial port

2. You can reassign the serial port's design ation in system setup if you add an
expansion card containing a serial port using this designation.

If you set the system’s serial ports to Auto in syst em setup and add an
expansion card containing a serial port configured to a specific designation,
the computer automatically maps (assigns) the in tegrated ports to the
appropriate COM setting as necessary.

Before you add a card with a serial port, ch e ck the docume ntation that
accompanied your software to ensure that the software can be mapped to
the new COM port designation.

Parallel Port Connector

Used to connect printers. Default designation: LPT1.

NOTE: The integrated parallel port is automatically disabled if the system

detects an installed expansion card containing a parallel port configured to the
same address as specified in the Parallel Port option in system setup.

Microphone Jack

Used to attach a standard personal computer microphone. Connect the
audio cable from the microphone to the microphone jack.

Line-Out/Speaker Jack

Used to attach computer speakers. This jack is amplified, so speakers with
integrated amplifiers are not required. Connect the audio cable from the
speakers to this jack.

Line-In Jack

Used to attach record/pla yback devices such a s ca ssette play ers, CD pl ayers,
and VCRs. Connect the line-out cable from any of these devices to the line­in jack.

About Your Computer 21

PS/2 Mouse Connector

Attach the Personal System/2 (PS/2) mouse cable to the 6-p in mouse
connector on the back panel. If your system uses Microsoft Windows, Dell
installed the necessary mouse drivers on your hard drive.

NOTE: This connector is similar to the keyboard connector. Ensure that you

correctly identify the mouse connector befo re you connect the device.

NOTE: Do not attempt to operate a PS/2 mouse and a USB mouse

simultaneously.

PS/2 Keyboard Connector

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Attach the PS/2 keyboard cable to the 6-pin keyboard connector on the back
panel.

NOTE: This connector is similar to the mouse connector. Ensure that you

correctly identify the keyboard connector before you connect the device.

USB Connectors

Used to attach USB-compliant devices such as keyboards, mice, printers,
and computer speakers to your system.

NOTE: When connecting a USB mouse or keyboard, ensure that you connect

to one of the Port 1 USB connectors.

NOTE: Do not attempt to operate a PS/2 mouse and a USB mouse

simultaneously.

22 About Your Computer

NOTICE: USB devices do not operate with Microsoft Windows NT.

NIC Connector

The network interface controller (NIC), which includes a Remote W a ke Up
feature, has the following indicators:

• A yellow network activity indicator flashes when the system is

transmitting or receiving network data. (A high volume of network
traffic may make this indicator appear to be in a steady "on" state.)

• A dual-colored network link integrity and speed indicator, which is

green when a good connection exists between a 10-megabit per second
(Mbps) network and the NIC, or is orange when a good connection
exists between a 100-Mbps network and the NIC. When the orange or
green indicator is off, the computer is not detecting a physical
connection to the network.

NOTICE: Do not connect a modem cable to the network adapter. Voltage

from telephone communications can damage the network adapter.

Network Cable Requirements

The NIC connector attaches an unshielded twisted pair (UTP) Ethernet
cable to your system. Press one end of the UTP cable into the NIC
connector until the cable snaps securely into place. Connect the other end
to an RJ45 jack wall plate or to an RJ45 port on a UTP concentrator or hub,
depending on your network configuration.

Dell recommends the use of Category 5 wiring and connectors for our
customers’ networks.

Video Connector

Used to attach a video graphics array (VGA)-compatible monitor to your
system.

Inside Your Computer

The following figures show the mini tower and desktop chassis with their
covers removed.

About Your Computer 23

power supply

AC power receptacle

Inside the Mini Tower Chassis

externally accessible
drive bays

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hard-drive bracket

I/O panel
connectors

expansion-card
slots

drive interface cable

DC power cable

system board

padlock ring

security cable slot

NOTE: Before you remove the cover from the mini tower chas sis, you must

first slide the outer padlock ring to the left to unlock the cover release
mechanism. See "Cover Releas e Mechanism (Mini Tower Chassis)."

24 About Your Computer

Inside the Desktop Chassis

AC power
receptacle

security cable slot

I/O panel connectors

power supply

D

padlock ring

expansion-card slots

drive inte rface cable

DC power cable

externally accessible drive bays

hard-drive bracket

system board

System Board Components

The following figure shows the system board and the location of its
principal connectors and components.

About Your Computer 25

System Board Components

telephony connector

CD audio input connector

serial port 2 connector
parallel port connector

serial port 1 connector

microprocessor fan connector

suspend-to-RAM indicator

microphone connector

line-out/speaker connector

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line-in connector

PS/2 mouse and keyboard connectors

diagnostic indic ators

Port 1 USB connectors (2)

NIC and Port 2 USB connectors (2)

VRM connector

AGP Pro connector

PCI expansion card connectors (5)

microprocessor power connector

system power connector

3 41 2

345 12

diskette-drive connector

RIMM sockets (4)

microprocessor with
heat sink

primary EIDE connector
secondary EIDE connector

system-board screw hole

control-panel connector
real-time clock reset

(RTCRST) jumper
password jumper

auxiliary hard-drive access
indicator connector

battery socket

26 About Your Computer

standby power indicator

external speaker

I/O fan connector

SECTION 2

Advanced Features

System Settings
Manageability
Security
Password Protection
Jumper Settings
Installing and Configur ing Software
TAPI
Power Management
Dell System Utilities

www.dell.com | support.dell.com

System Settings

Each time you start your computer, it compares the installed hardware with
the system configuration information stored in nonvolatile random-access
memory (NVRAM). If the system detects a discr epa ncy, it generates an error
message for each incorrect configuration setting.

You can use system settings as follows:

• To set user-selectable options such as date and time or system

password

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• To set the current configuration information such as the amount of

memory or type of hard drive installed

You can view the current settings at any time. Dell recommends that you
record the information for future reference. If you have a line printer
connected to the parallel port on your computer, you can print the system
setup screens by pressing <Print Screen>.

Before you use system setup, you need to know the kind of diskette drive(s)
and hard drive(s) installed in your computer. If you are unsure of this
information, see the Manufacturing Test Report that came with your
system and is located in the Dell Accessories folder.

Entering System Setup

1 Turn on your system.
2 If your system is already on, restart it.
3 When F2 = Setup appears in the upper-right corner of the screen,

press <F2>.

If you wait too long and your operating system begins to load into memory,
let the system complete the load operation; then restart the system and try
again.

28 Advanced Features

NOTE: To ensure an orderly system shutdown, consult the documentation that

accompanied your operating system.

System Setup Screens

Tab

Shift

Tab

The system setup screens display the current configuration information for
your computer. Information on the screen is organized into four areas:

• Title — the box at the top of all screens that lists the computer system

name.

• Computer data — two boxes below the title box that display your

system processor, level 2 (L2) cache, service tag, and the version
number of the basic input/out put sy ste m (BIOS).

• Options — a scrollable box listing options that define the

configuration of your computer, including installed hardware, power
conservation, and security features.

Fields to the right of the option titles contain settings or values. Those
that you can change appear bright on the screen. Those that you
cannot change (because they are set by the computer) appear less
bright. Wh en
<Enter> to access a pop-up menu of additional options.

• Key functions — a line of boxes across the bottom of all screens that

lists keys and their functions within system setup.

• Help — press <F1> for information in the currently highlighted

option.

<Enter> appears to the right of an opti on title, press

System Setup Navigation Keys

The following table lists the keys you use to view or change information in
system setup and to exit setup.

System Setup Navigation Keys

Keys Actio n

Tab

Shift

or

Tab

or

Moves to the next field.

Moves to the previous field.

Advanced Features 29

System Setup Navigation Keys

Page
Up

Page
Down

Enter

+

Alt

Alt

Alt

Keys Action

or

Cycles through the op tions in a field. In many fields, you
can also type the appropriate value.

(continued)

Page
Down

Enter

Page

or

Up

Scrolls through help information.

Enters the selected field's pop-up options menu.

spacebar or In the selected field's pop-up options menu, cycles through

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_

or

+

Alt

Alt

Alt

X

B

D

the options in a field.

Exits system setup without rebooting the system and
returns the system to the boot ro utine.

Exits system setup and reboots the system, implementing
any changes you have made.

Resets the selected option to its default setting.

NOTE: F or most of the options, any changes you make are recorded but do not

take effect until the next time you boot the computer. For a few options (as
noted in the help area), the changes take effect immediately.

Changing the Boot Sequence

The boot sequence allows you to specify the order of the devices from which
the system attempts to boot.

30 Advanced Features

1 Press <Ente r> to access the Boot Sequence option's pop-up menu.

NOTE: Write down your current boot sequence in case you want to

restore it.

Press the up- and down-arrow keys to move through the list of devices.

2
3 Press the spacebar to enable or disable a device (enabled devices

appear with a check mark).

4 Press plus (+) or minus (–) to move a selected device up or down the

list.

Option settings:

• Diskette Drive A: — The system attempts to boot from the dis kette

drive. If the system finds a diskette in the drive that is not bootable, an
error message appears. If no diskette is in the drive, the system
attempts to boot from the next device in the list.

• Hard Drive — The system attempts to boot from the primary hard

drive. If the system does not find an operating system on the drive, it
attempts to boot from the next device in the list.

• CD Drive — The system attempts to boot f rom the CD drive. If the

system does not find a CD in the drive or if there is not an operating
system on the CD, the system attempts to boot from the next device
in the list.

• MBA — The system prompts you to press <Ctrl><Alt><b> at the

Dell logo screen during b oot. A me nu ap pears t hat allows you to select
a method for booting from a network server. If a boot routine is not
available from the network server, the system attempts to boot from
the next device in the list.

Network Operations

For proper network operations, several options in system setup must be
configured properly:

• Network interface controller

• Boot sequence

• Remote wake up

For information on the relationship of the various option settings, see
"Network Configurations."

Network Interface Controller

This option, under the Integrated Devices menu, enables or disables the
integrated network adapter. This field also allows you to enable managed
boot agent (MBA) support.

Option settings:

• On — The integr ated network adapter is enabled.

Advanced Features 31

• On w/ MBA — The integrated network adapter is enabled with MBA

support.

• Off — The integrated network adapter is disabled.

NOTE: You must restar t the computer before Network Interface Controller

option settings will take effect.

Boot Sequence

The Boot Sequence MBA option setting allows yo u to s pe c ify a m e tho d f o r
booting from a network server.

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Remote Wake Up

Remote Wake Up provides the ability either to remotely wake a computer
from a low-power sleep state or to remotely start up a computer that is
turned off but connected to a power source.

Option settings:

• On — The computer will start up when the appropriate signal is

received by the network adapter (Wake-on Lan [WOL]), or modem
(Wake-on Ring [WOR]).

• On w/ Boot to NIC — When the network adapter or modem receives

the appropriate signal, the computer attempts to boot from a network
server. If a boot routine is not available from the network server, the
computer attempts to boot from the devices specified in the Boot

Sequence.

• Off — The computer will not start up remotely.

Network Configurations

The system setup options for network operations work together for
particular functions. The following table describes the relationship of the
various option settings:

32 Advanced Features

Network Option Settings

Network Interface
Controller

Off MBA is not available Not available • The computer attempts to boot from the devices

On MBA is not available Available • The computer attempts to boot from the devices

On w/ MBA MBA is set as firs t

NOTE: You must restart the computer before Network Interface Controller

option settings will take effect.

Boot Sequen ce Remote Wake Up Function

specified in the Boot Sequence.

• The computer cannot be remotely started.

specified in the Boot Sequence.

• The computer can be remotely started by WOL
and/or WOR.

Available • The computer prompt s you to press

boot device

<Ctrl><Alt><b> during start-up, allowing
you to select a network boot method.

• The computer can be remotely started by WOL
and/or WOR.

Integrat ed D evices

You computer has several integrated devices. For these devices to be
accessible to the operating system, the corresponding options in system

setup must be configured properly.

To enable or disable an integrated device, enter system setup, select
Integrated Devices, and change the setting for the appropriate device to On
or Off:

• Sound

• PS/2 mouse

• Universal Serial Bus (USB)

Advanced Features 33

Manageability

The following systems management applications are optional and can be
included on your computer when you order it. You can also download the
applications from the Dell support website and install them on your
computer. See "Downloading Systems Management Utilities" for more
information.

•Dell OpenManage™ IT Assistant

• Dell OpenManage Client Instrumentation

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Dell OpenManage IT Assistant

Dell OpenManage IT Assistant is the premier Dell™ systems management
application for configuring, managing, and monitoring computers and other
devices on a corporate network. IT Assistant employs the latest remote
management technology to provide asset management, configuration
management, event (alert) management, and security management for
systems equipped with industry-standard management software. Software
of this type is called system management instrumentation.

IT Assistant supports instrumentation that conforms to the following
industry standards:

• Simple Network Management Protocol (SNMP)

• Desktop Management Interface (DMI)

• Common Information Model (CIM)

The instrumentation available for your computer is Dell OpenManage
Client Instrumentation, which is based on DMI and CIM. For more
information on IT Assistant, see the Dell OpenManage IT As sistant User’s
Guide available on the Dell support

Management Utilities" for more information.

website. See "Downloading Systems

Dell OpenManage Client Instrumentation

Dell OpenManage Client Instrumentation is software that enables remote
management application programs such as IT Assistant to do the following:

34 Advanced Features

• Access information about your computer , such as how many processors

it has and what operating system it is running

• Monitor the status of your computer, such as listening for thermal

alerts from temperature probes or hard drive failure alerts from storage
devices

• Change the state of your computer, such as updating its BIOS or

shutting it down remotely

Dell OpenManage Client Instrumentation can be installed on your
computer, which, when set up on a network with IT Assistant, is called a
managed system. For mo re information about Dell OpenManage Client
Instrumentation, see the Dell OpenManage Client Instrumentation User’s
Guide available on the Dell suppo r t website. See "Downloading Systems

Management Utilities" for more information.

Downloading S y s te m s Management Ut il ities

The systems management utilities are available for download from the Dell
support website. See "Finding Information and Assistance" for more
information.

1 Go to http://support.dell.com.

If this is your first time to use this website, complete the one-time
registration.

2 Click Downloads for Your Dell.
3 Enter the Service Tag Numb er for your computer or select the

appropriate Dell system.

4 Select the appropriate operating system and language for your

computer.

5 Select Systems Management for the download category.
6 Click Go.
7 Follow the instructions on the screen to download and install the

utilities.

Advanced Features 35

Security

The computer provides the following methods of phys i c ally securing the
chassis:

• Chassis intrusion detection

• Security cable slot and padlock ring

Chassis Intrusion Detection

The chassis intrusion monitor can detect whether the chassis is opened.
The Chassis Intrusion option in syst e m setup displays the status of the

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monitor.

1 Enter system setup.
2 Press the down-arrow key to move to the System Security option.
3 Press <Ente r> to access the System Security option's pop-up menu.
4 Press the down-arrow key to move to the Chassis Intrusion option.
5 Press the spacebar to select an option setting.

Option settings:

• Enabled (the default) — When the computer cover is removed with

this setting, a DMI event is generated, the setting changes to
Detected, and the following message appears during the boot routine
at the next system start-up:

36 Advanced Features

Alert! Cover was previously removed.

To reset the Detected setting, enter system setup during the system's
power-on self-test (POST). In the Chassis Intrusion option, press the
left- or right-arrow key to select Reset, and then choose Enabled,
Enabled-Silent, or Disabled.

• Enabled-Silent — When the computer cover is removed with this

setting, a D MI eve nt is ge nerate d and the se tting c hanges t o Detected,
but the alert message does not appear during the boo t sequence at the
next system start-up.

• Disabled — No intrusion monitoring occurs and no messages appear.

NOTE: When the setup password is enabled, you must know the setup

password before you can reset the Chas sis Intrusion option.

Security Cable Slot and Pad lock Ring

These features allow you to attach commercially available antitheft devices.
See "Security Features (Mini Tower Chassis)" and "Security Features

(Desktop Chassis)." To prevent unauthorized removal of your computer,

loop the galvanized security cable around an immovable object, insert the
attached locking device into the security cable slot on the back of your
computer, and lock the device with the key provided.

NOTE: Before you purchase an antitheft device, ensure that it works with the

cable slot on your computer.

NOTE: Before you remove the cover from the mini tower chassis, you must

first slide the outer padlock ring to the left to unlock the cover release
mechanism. See "Cover Releas e Mechanism (Mini Tower Chassis)."

Advanced Features 37

Security Features (Mini Tower Chassis)

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security cable slot

padlock ring

38 Advanced Features

Security Features (Desktop Chassis)

D

security cable slot

padlock ring

Password Protection

The computer provides the following types of password protection:

•System password

•Setup password

System Password

System passwords allow only those who know the password to have full use
of the system. Your Dell system does not have the system password feature
enabled when you receive it.

NOTICE: Although passwords provide security for the data on your system,

they are not foolproof. If your data requires more security, it is your
responsibility to ob ta in and use additional forms of protection, such as data
encryption programs.

NOTICE: If you leave your system running and unattended without having a

system password assigned, or if you leave your computer unl ocked so that
someone can disable the password by changing a jumper setting, anyone can
access the data stored on your hard drive.

System Password settings in system setup:

Advanced Features 39

NOTE: You cannot change or enter a new system password if either of these

options is displayed.

• Enabled — a system password is assigned

• Disabled — system password feature is disabled by a jumper setting on

the system board

NOTE: You can only assign a system password when System Password is set to

Not Enabled.

• Not Enabled — no system password is assigned and the password

jumper on the system board is in the enabled position (its default)

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Assigning a System Password

1 Verify that Password Status is set to Unlocked.
2 Highlight System Password and then press the left- or right-arrow key.

The option heading changes to Enter Password, followed by an empty
32-character field in square brackets.

3 Type your new system password.

You can use up to 32 characters.
As you press each character key (or the spacebar for a blank space), a

placeholder appears in the field. The password assignment operation
recognizes keys by their location on the keyboard, without
distinguishing between lowercase and uppercase characters. For
example, if you have an M in your password, the system recognizes
either M or m as correct.

Certain key combinations are not valid. If you enter one of these
combinations, the speaker emits a beep.

To erase a character when entering your password, press <Backspace>
or the left-arrow key.

NOTE: To escape from the field without assigning a system password,

press <Tab> or the <Shift><Tab> combination to move to another
field, or press <Esc> at any time before completing step 5.

40 Advanced Features

4 Press <Ente r> .

If the new system password is less than 32 characters, the whole field
fills with placeholders. Then the option heading changes to Verify
Password, followed by another empty 32-character field in s qua re
brackets.

5 To confirm your password, type it a second time and press <Enter>.

The password setting changes to Enabled. Your system password is
now set; you can exit system setup and begin using your system.
Password protection takes effect when you reboot the system by
pressing the reset button or by turning the system off and then on
again.

Using Your System Password

When you turn on your system or press the reset button, or when you
reboot the system by pressing the <Ctrl><A lt ><Del> combination, the
following prompt appears on the sc reen wh en Password Status is set to
Unlocked:

Type in the password and

- press <ENTER> to leave password security enabled.

- press <CTRL><ENTER> to disable password security.
Enter password:

If Password Status is set to Locked, the following prompt appears:

Type the password and press <Enter>.

NOTE: If you have assigned a setup password, the system accepts your setup

password as an alter nate system password.

If you enter a wrong or incomplete system password, the following message
appears on the screen:

** Incorrect password. **
Enter password:

If you again enter an incorrect or incomplete system password, the same
message appears on the screen. The third and subsequent times you enter
an incorrect or incomplete system password, the system displays the
following message:

** Incorrect password. **
Number of unsuccessful password attempts: 3
System halted! Must power down.

Even after your system is turned off and on, the previous message is
displayed each time an incorrect or incomplete system password is entered.

Advanced Features 41

NOTE: To further protect your system from unauthorized changes, you can use

the Password Status system setup option in conjunction with the System

Password and Setup Password options.

Deleting or Changing an Existing System Password

1 Enter system setup, and verify that Password Status is set to Unlocked.
2 Reboot your system to force it to prompt you for a system password.
3 When prompted, type the system password.
4 Press <Ctrl><Enter> to disable the existing system password,

instead of pressing <Enter> to continue with the normal operation of

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your system.

5 Confirm that Not Enabled is displayed for the System Password

option.
If Not Enabled appears in the System Password option, the system

password has been deleted. If you want to assign a new password,
continue to step 6. If Not Enabled is not displayed for the System
Password option, press <Alt><B> to reboot the system, and then
repeat steps 3 through 5.

6 To assign a new password, follow the p rocedure in "Assigning a System

Password."

42 Advanced Features

Setup Password

Setup passwords allow only those who know the passwor d to have full use of

system setup. Your Dell system does not have the setup password feature

enabled when you receive it.
Setup Password options in system setup:

• Enabled — does not allow assignment of setup passwords; users must

enter a setup password to make changes to system setup

• Not Enabled — allows assignment of setup passwords; password

feature is enabled but no password is assigned

Assigning a Setup Password

1 Enter system setup, and verify that Setup Password is set to Not

Enabled.

2 Highlight Setup Password and press the left- or right-arrow key.

The system prompts you to enter and verify the password. If a
character is illegal for password use, the system emits a beep.

3 Type in and then verify the password.

After you verify the password, the Setup Password setting changes to
Enabled. The next time you attempt to enter system setup, the system

prompts you for the setup password.

NOTE: The setup password can be the same as the system password.
NOTE: If the two passwords are different, the setup password can be used as

an alternate system password. However, the system password cannot be used in
place of the setup password.

A change to Setup Password becomes effective immediately (rebooting the
system is not required).

Operating Your System With a Setup Password Enabled

When you start system setup, the Setup Password option is highlighted,
prompting you to type the password.

If you do not enter the correct password, the system lets you view, but not
modify, system setup options.

NOTE: To further protect your system from unauthorized changes, you can use

the Password Status system setup option in conjunction with the System

Password and Setup Password options .

Deleting or Changing an Existing Setup Password

To change an existing setup password, you must know the setup password.

1 Enter system setup.
2 If you have already assigned a setup password, type it at the prompt.
3 Highlight Setup Password and press the left- or right-arrow key to

delete the existing setup password.
The setting changes to Not Enabled.

4 If you want to assign a new setup password, perform the steps in

"Assigning a Setup Password."

Advanced Features 43

Disabling a Forgotten Password

NOTICE: This process erases both the system and setup passwords.
CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from t hei r

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Remove the jumper plug from the PSWD jumper to disabl e the

password feature.

www.dell.com | support.dell.com

See "Jumper Settings" to locate the password jumper (labeled
"PSWD") on the system board.

3 Replace the computer cover.
4 Reconnect your computer and peripherals to an electrical outlet, and

then turn them on.
This erases the existing password(s).

Proceed to step 5 if you want to assign a new password.

NOTE: Before you assign a new system and/or setup password, you must

replace the PSWD jumper plug to reen able the password feature.

Remove the computer cover.

5
6 Replace the PSWD jumper plug.
7 Replace the computer cover and reconnect the computer and

peripherals to an electrical outlet and turn them on.
Booting your system with the PSWD jumper installed reenables the

password feature. When you enter system setup, both password
options appear as Not Enabled, meaning that the password feature is
enabled but that no password is assigned.

8 Assign a new system and/or setup password.

44 Advanced Features

Jumper Settings

The following figure shows the location of the jumpers on the system board.

System Board Jumpers

PSWD

RTCRST

NOTICE: Ensure that your system is turned off before you change a jumper

setting. Otherwise, damage to your system or unpredictable results may occur.

To change a jumper setting, pull the plug off its pin(s) and carefully fit it
down onto the pin(s) indicated.

The following table lists the system board jumpers and their settings.

System-Board Jumper Settings

Jumper Setting Description

PSWD (default) Password features are enabled.

Password features are disabled.

RTCRST Real-time clock reset. Can be used for

troubleshooting. See "Reset Corrupted BIOS

Settings."

jumpered unjumpered

Advanced Features 45

Installing and Configuring Software

See "Resources and Support Tools" for a list of software resources available
to you from Dell, including drivers, utilities, documentation, and operating
system backups. Before installing software that was not provided with your
Dell computer, check the software for viruses with virus-scanning software.
Viruses can quickly use all available system memory , damage or destroy data
stored on the hard drive, and permanently affect the performance of the
programs they infect. Several commercial virus-scanning programs are
available for purchase, and many websites distribute virus-scanning
programs that you can download.

www.dell.com | support.dell.com

Before you install a program, read its documentation to learn how the
program works, what hardware it requires, and what its defaults are. A
program usually includes installation instructions in its accompanying
documentation and a software installation routine on its program
diskette(s) or CD(s).

The software installation routine assists you in transferring the appropriate
program files to your computer's hard drive. Installation instructions may
provide details about how to configure your operating system to successfully
run the program. Always read the installation instructions before running a
program's installation routine.

When you run the installation routine, be prepared to respond to prompts
for information about how your computer's operating system is configured,
what type of computer you have, and what peripherals are connected to
your computer.

NOTE: If you experience any problems while installing or operating your

software, see "Software Problems."

TAPI

The Telephony Application Programming Interface (T API) enables
Windows-based applications to operate with a wide variety of telephony
devices, including voice, data, fax, video, and so forth. TAPI applications
require a TAPI service provider (TSP), which is a software driv er that allows
TAPI applications to communicate with different types of TAPI hardware.

46 Advanced Features

Microsoft® Windows® and Windows NT® provide a TSP called
Unimodem, which is a "universal" modem service provider that supports a
wide range of commonly used modems. For more information on
Unimodem, see your Windows documentation. When using a TAPI device
other than a modem, such as a Private Branch Exchange (PBX) or a voice
processing card, you will need a TSP provided by the manufacturer of the
device.

The TAPI system-board connector uses a 4-pin cable to interface your
internal TAPI-compliant expansion card with the audio system in your
computer. To locate the TAPI system-board connector, see "System Board

Components." Your system supports TAPI-compliant cards using the

standard TAPI connector. For example, you can connect your modem to the
TA PI connector and then use your audio speakers and microphone as a
speakerphone. The microphone carries your voice into the computer and
then through the TAPI system board connector to your modem card. The
caller’s voice enter s through the modem card to the TAPI system board
connector and then out to the speakers. You can also use this configuration
to record and play sound files over the phone.

Installing a TAPI Device

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

1

Turn off the computer and peripherals, disconnect them from their
electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Install the TAPI-compliant expansion card.

See the manufacturer’s documentation for more information.

3 Rotate the power supply away from the system board.
4 Connect the 4-pin TAPI cable to the TAPI system-board connector.

To locat e the TAPI connector on the system board, see "System Board

Components."

5 Connect the 4-pin TAPI cable to the TAPI expansion-card connector.

To locate the TAPI connector on the expansion card, see the
manufacturer’s documentation.

Advanced Features 47

6 Rotate the power supply back into position, making sure that the

securing tab snaps into place.

7 Replace the computer cover.
8 Reconnect your computer and peripherals to an electrical outlet, and

then turn them on.

9 Install the appropriate TSP for the TAPI device.

See the manufacturer’s documentation and your Windows
documentation for more information.

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Installing a TAPI Sound Card

You can install a TAPI-compliant sound card that has a standard TAPI
connector. For example, you can connect your modem to the TAPI sound
card connector and then use the audio capabilities as a speakerphone.

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from t hei r

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Install the TAPI-compliant sound card.

See the manufacturer’s documentation for more information.

3 Enter system setup, click Integrated Devices, and change the setting

for Sound to Off.

4 Connect external audio devices to the sound card’s connectors. Do not

connect external audio devices to the microphone, line-out, or line-in
connectors on the system back panel (see "Back-Panel Connectors and

Indicators").

5 Connect the 4-pin TAPI cable to the TAPI sound-card connector.

To locate the TAPI connector on the sound card, see the
manufacturer’s documentation.

6 Connect the 4-pin TAPI cable to the TAPI expansion-card connector.

48 Advanced Features

To locate the TAPI connector on the expansion card, see the
manufacturer’s documentation.

7 Replace the computer cover.
8 Reconnect your computer and peripherals to an electrical outlet, and

then turn them on.

9 Install the appropriate TSP for the TAPI devices.

See the manufacturer’s documentation and your Windows
documentation for more information.

Power Management

Your computer can be set to use less power when you are not working. You
control the power usage through the operating system (OS) installed on
your computer and certain option settings in system setup. These periods of
reduced power are called "sleep states":

• Standby. In this sleep state, power to most components is reduced or

turned off. However, system memory remains active.
This state is not supported by Windows NT 4.0.

NOTE: This state can be controlled through the Suspend Mode option in

system setup.

• Hibernate. This sleep state reduces power consumption to a minimum

by writing all data in system memory to a hard drive and then
removing system power. Waking up from this state restarts the
computer, and the memory contents are restored. Operation then
resumes where the system left off when it entered the hibernation
state.

This state is supported by Windows 2000 only.

NOTE: All components installed in the computer must support this

feature and have the appropriate drivers loaded to enter hibernation. For
more information, see th e manufacturer’s documentation for each
component.

Advanced Features 49

• Shutdown. This sleep state removes all power from the system except

a small auxiliary amount. As long as the computer remains connected
to an electrical outlet, it can be automatically or remotely started. For
example, the Auto Power On feature allows the computer to
automatically start at a time you specify in system setup. Also, your
network administrator can remotely start your computer using a power
management event (PME) such as access through a network
connection (Wakeup On LAN).

The following table lists the sleep states available for each operating system
as well as the methods you can use to "wake up" from each state.

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Power Management

Sleep State Wake-Up Methods

Windows 2000 Windows NT 4.0

Standby • Press the power button

• Auto power on

•PME

• Move or click the PS/2 mouse

• Move or click the USB mouse

• Type on the PS/2 keyboard

• Type on the USB keyboard

• USB device activity

Hibernate • Press the power button

• Auto power on

•PME

Shutdown • Press the power button

• Auto power on

•PME

NOTE: For more information on power ma nagement, see your operating

system documentation.

Not supported

Not supported

• Press the power button

• Auto power on

•PME

50 Advanced Features

Dell System Utilities

If you received your computer from Dell with the operating system
preinstalled, Dell also installed the system utilities. If you are reinstalling
the operating system, you also need to reinstall the system utilities on your
computer. The utilities are available on the Dell ResourceCD and from the
Dell support we bsite. See "Finding Information and Assistance" for more
information.

AutoShutdown

The Dell AutoShutdown utility lets you perform an orderly system
shutdown and then turn off your computer after successfully closing the
OS. All this is done wit h a single touch of the power button. Additionally,
AutoShutdown works with some application programs to prompt you to
save your files before the computer turns off (such as Microsoft Word and
Excel).

NOTICE: The AutoShutdown uti lity is intend ed only for us e in Windows NT ®.

The functions of this utility are incorporated into Windows® 2000.

To verify whether the utility is installed and running under Windows NT,
open the Control Panel and double-click Services. If the AutoShutdown
service is installed and running, it is listed with the status Started.

Asset Tag

The Dell Asset Tag utility is an MS-DOS® program for displaying and
setting the system asset tag and system owner tag.

Auto Power On

The Dell Auto Power On utility is an MS-DOS program that can be used in
a batch file to determine how the system was turned on (by the power
button or by the Auto Power On option in system setup) or to turn off the
system fro m DOS.

NOTICE: The Auto Power On utility is intended only for use in MS-DOS.

Turning off the computer by using the autopwr.com utility in Windows NT can
cause loss of data.

Advanced Features 51

www.dell.com | support.dell.com

52 Advanced Features

SECTION 3

Installing Upgrades

Computer Cover
Interior Service Label
Power Supply
Front Panel (M in i T o wer Chassis Only)
System Memory
Disk Drives and Media
AGP Card Brace (Mini Tower Chassis Only)
Expansion Cards
Microprocessor
System Battery

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Computer Cover

Removing the Computer Cover

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, and disconnect them from

1

their electrical outlets.

2 If installed, remove the padlock from the padlock ring on the back

panel.

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3 Remove the computer cover.

If your computer is a mini tower chassis, perform the following steps:

a Face the back of the computer and slide the outer padlock ring to

the left to unlock the cover release mechanism (see the following
figure).

54 Installing Upgrades

Cover Release Mechanism (Mini Tower Chassis)

b Press the cover release button located at the bottom-left cor n er of

the front panel (see the following figure).

c Rotate the bottom of the cover ou tward, away from the chassis.

Installing Upgrades 55

Removing the Cover (Mini Tower Chassis)

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56 Installing Upgrades

cover release button

d Lift the cover away from the chassis.
e Turn the computer on its right side before you begin working

inside the chassis.

If your computer is a desktop chassis, perform the following steps:

a Press the two cover release buttons located on the left and right

sides of the cover (see the following figure).

b Rotate the back of the cover upward, away from the chassis.

Removing the Cover (Desktop Chassis)

padlock ring

cover release butto ns (2)

D

c Lift the cover away from the chassis.

Replacing the Computer Cover

1 Check all cable connections and fold cables out of the way so that they

do not catch on the computer cover. Ensure that cables are not routed
over the drive cage—they will prevent the cover from closing properly.

2 Ensure that no tools or extra parts (including scre ws) ar e left inside the

computer chassis.

3 Replace the computer cover.

If your computer is a mini tower chassis, perform the following steps:

a Hold the cover at a slight angle as shown in the following figure.

While aligning the top of the cover wi th the top of the chassis,
insert the three hooks on the cover into the three recessed slots on
the computer chassis.

b Rotate the cover downward toward the bottom of the chassis.

With both hands, press against the bottom edge of the cover to

Installing Upgrades 57

ensure that the securing hooks at the bottom of the cover click
into place.

Replacing the Cover (Mini Tower Chassis)

hook

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recessed slot

58 Installing Upgrades

c Slide the two parts of the padlock ring together to lock the cover

release mechanism.

If your computer is a desktop chassis, perform the following steps:

a Hold the cover at a slight angle as shown in the following figure.
b Fit the three cover hooks into the recessed slots at the bottom of

chassis. (It might be helpful to look down into the chassis to verify
that the hooks are in place.)

c Rotate the cover downw ard and into pos iti on. Ens ur e tha t th e two

cover release buttons click into place.

Replacing the Cover (Desktop Chassis)

recessed
slots (3)

cover release buttons (2)

Interior Service Label

A service label affixed to the inside of your computer cover indicates the
location of system board components and connectors.

hooks (3)

Installing Upgrades 59

Interior Service Label (Mini Tower Chassis)

interior view of
left side cover

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service
label

Interior Service Label (Desktop Chassis)

interior view of
top cover

service
label

60 Installing Upgrades

Power Supply

To access some of the comp onents on the system board, you may need to
rotate the system pow er supply out of the way.

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from their

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Ensure that the AC power cable is disconnected from the AC power

receptacle on the bac k of the power supply. See "Rotating the Power

Supply (Mini Tower Chassis)" or "Rotating the Power Supply
(Desktop Chassis)."

3 Free the power supply from the secur ing tab by pressing the tab

labeled "RELEASE." Then rotate the power supply upward until it
locks in its extended position.

Installing Upgrades 61

Rotating the Power Supply (Mini Tower Chassis)

power supply

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AC power
cable

securing tab

62 Installing Upgrades

release latch

Rotating the Power Supply (Desktop Chassis)

securing tab

power supply

AC power
cable

release latch

When you have finished accessing components on the system board, rotate
the power supply back to its original position until the release latch snaps
into the securing tab.

Front Panel (Mini Tower Chassis Only)

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

To remove the front panel, you first must remove the computer cover . With
the cover removed, release the front panel by pressing the green front-panel
release button marked with the icon (see the following figure).

Installing Upgrades 63

Removing the Front Panel (Mini Tower Chassis)

front-panel release
button

front-panel
latches (2)

front-panel tabs (2)

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retaining hooks (2)

While pressing the front-panel release button, rotate the top of the panel
outward, away from the chassis. Lift the panel away from the chassis.

To replace the front panel, fit the two front-panel retaining hooks into the
recessed slots at the bottom of the chassis. See "Removing the Front Pane l

(Mini Tower Chassis)." Then rotate the top of the panel toward the chassis

until the front-panel latches snap i n to the tabs on the front panel.

64 Installing Upgrades

System Memory

Your computer supports Rambus dynamic random-access memory
(RDRAM) Rambus in-line memory modules (RIMMs) in 64-, 128-, 256-,
and 512-megabyte (MB) capacities (see "Sample Memory Module

Configurations"). Each socket that does not contain a RIMM must contain

a Rambus continuity RI MM (CRIMM). To locate the RIMM sock ets on the
system board, see "System Board Components."

System Memory Installation Guidelines

When installing memory modules in the system board sockets, observe the
following guidelines:

• To reach the maximum 2-gigabyte (GB) memory total, you must

install four 512-MB RIMMs that each have a maximum of 1 6 memory
devices. The system supports no more than a total of 64 memory
devices on all installed RIMMs.

• See "RIMM Label" for the location of the label on a RIMM that

identifies the number of memory devices it contains. You can also
determine the number of memory devices installed through the
System Memory option in system setup.

NOTE: The computer does not support RIMMs with six memory devices.

• Each RIMM socket must be occupied either by a RIMM or a CRIMM,

and must be upgraded in matched pairs of identical capacity in slots 1
and 2 or slots 3 and 4.

• Mixed RIMM pairs provides a capacity equal to the sum of t h e four

RIMMs; mixed pairs of RIMMs that provide error checking and
correction (ECC) and non-ECC will all function as non-ECC.

• Be sure to install a RIMM in socket 1 first (closest to the processor)

before installing modules in the other sockets.

• The system board supports PC600 and PC800 memory modules.

PC700 memory is supported, but it will operate at PC600 speeds.

Installing Upgrades 65

Sample Memory Module Configurations

Total Memory Socket 1Socket 2Socket 3Socket 4

128 MB 64 MB 64 MB CRIMM CRIMM
256 MB 64 MB 64 MB 64 MB 64 MB
256 MB 128 MB 128 MB CRIMM CRIMM
512 MB 128 MB 128 MB 128 MB 128 MB
512 MB 256 MB 256 MB CRIMM CRIMM
1024 MB 256 MB 256 MB 256 MB 256 MB

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1024 MB 512 MB 512 MB CRIMM CRIMM
2048 MB 512 MB 512 MB 512 MB 512 MB

RIMM Label

number of memory
devices in RIMM

128MB/16 ECC xxx

66 Installing Upgrades

Upgrading System Memory

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

CAUTION: RIMMs can get very hot during system operation. Be

sure that the RIMMs have had sufficient time to cool before you
touch them.

1 Turn off the computer and peripherals, disconnect them from their

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Rotate the power supply away from the system board.
3 If necessary, remove any modules (RIMMs or CRIMMs) that occupy

sockets in which you plan to install the upgrade modules.

NOTE: The system supports no more than a total of 64 memory devices

on all installed RIMMs. See " RIMM La bel" for the location of the label on
the RIMM that identifies the number of memory devices it contains. You
can also determine the number of memory devices installed through the
System Memory option in system setup.

Install the upgrade modules.

4
5 Rotate the power supply back into position, making sure that the

securing tab snaps into place.

6 Replace the computer cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displaye d at the next system start-up:

ALERT! Cover was previously removed.

The system detects that the new memory does not match the existing
system configuration information and generates the following
message:

The amount of system memory has changed.
Strike the F1 key to continue, F2 to run the setup
utility

Enter system setup, and check the value for System Memory. The

7

system should have already changed the value of System Memory to
reflect the newly installe d m emory. If the new total is correct, skip to

step 9.

8 If the memory total is incorrect, repeat step 1 and step 2. Check the

installed modules to ensure that they are seated properly in their
sockets. Then repeat step 5 through step 7.

9 When the System Memory total is correct, exit system se tup.

10 Run the Dell Diagnostics to verify that the memory modules are

operating properly.

Installing Upgrades 67

Removing a Memory Module

NOTICE: Before disconnecting a peripheral from the system or removing a

component from the system board, verify that the standby po wer indicator on
the system board has turned off. To locate this indicator, see "System Board

Components."

NOTICE: To avoid damage to the memory module, press the securing clips

with equal force applied at each end of the socket.

Press the securing clips at each end of the socket outward

1

simultaneously until the module pops out slightly from the socket (see
the following figure).

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2 Lift the module away from the socket.

NOTE: If you remove a module (RIMM or CRIMM), you must install another

module in the empty socket before turning on the computer.

Removing a Memory Module

securing clips (2)

Installing a Memory Module

1 Press the securing clips at each end of the socket outward until they

snap open (see the following figure).

68 Installing Upgrades

2 Align the slots on the bottom of the module with the two ridges inside

the socket.

NOTICE: To avoid damage to the memory module, press the module straight

down into the socket with equal force applied at each end of the module.

3 Press the module straight down into the socket until the securing clips

snap into place at the ends of the module.

Installing a Memory Module

securing clips (2)

slots (2)

Disk Drives and Media

Installing a CD, Zip, or Other Externally Accessible Drive in a Mini Tower Chassis

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from their

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Rotate the power supply away from the system board.
3 Remove the front panel.
4 Remove the drive bracket from the chassis drive bay you want to use.

Squeeze together the metal ta bs that extend from each side of the
drive bracket, and pull the bracket out of the bay (see the followi n g
figure).

Installing Upgrades 69

Removing a Drive Bracket (Mini Tower Chassis)

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bracket tabs (2)

If a drive is already installed in the bay and you are replacing it,
disconnect the DC power cable and interface cable from the back of
the drive before removing the bracket from the bay . To remove the old
drive from the bracket, turn the drive/bracket assembly upside down
and remove the four screws that secure the drive to the bracket (see
"Attaching a Drive Bracket t o the New Drive").

5 Unpack the drive and prepare it for installation.

NOTICE: Ground yourself by touching an unpainted metal surface on the

back of the computer.

See the documentatio n that accompanied the driv e to verify that the
drive is configured for your computer. Change any settings necessary
for your configuration.

6 Attach the new drive to the driv e br acket.

70 Installing Upgrades

Turn the drive upside down, and fit the bracket on the drive so that the
screw holes align. To ensure proper installation, all screw holes should

be aligned and the tabs on the front of the bracket should be flush
with the front of the drive (see the fol l owing figure).

Attaching a Drive Bracket to the New Drive

bracket tabs (2)

drive

drive bracket

screws (4)

To further ens ure proper positioning of the drive in the chassis, insert
and tighten all four screws in the order in which the holes are numbered
(the holes are marked "1" through "4").

7 Slide the new drive/bracket assembly into the drive bay unti l both

drive bracket tabs snap securely into place (see the following figure).

Installing Upgrades 71

Installing the Drive Bracket (Mini Tower Chassis)

drive/bracket assembl y

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Connect the interface cable for the drive. See "Attaching Drive Cables

8

bracket tabs (2)

(Mini Tower Chassis)."

NOTICE: To avoid possible damage, you must match the colored strip on the

interface cable with pin 1 on both the drive and system board connectors.

a If you are installing an enhanced integrated drive electronics

(EIDE) device, ensure that the interface cable is properly
connected to the EIDE connector on the system board. F or more
information, see "EIDE Device Installation Guidelines."

b If you are installing a small computer system interface (SCSI)

device, ensure that the SCSI interface cable is properly connected
to the interface connector on the SCSI controller board. For more
information, see "SCSI Device Installation Guidelines."

72 Installing Upgrades

9 Connect a DC power cable to the power input connector on the back

of the drive (see the following figure).

Attaching Drive Cables (Mini Tower Chassis)

power input
connector

DC power cable

secondary
system board
EIDE connector

Ensure that all cables are firmly connected. Fold cables out of the way

10

interface cable

interface conne c t or

to provide airflow for the fan and cooling vents.

11 If the chassis drive bay was previously empty, remove the

corresponding insert from the front panel.
Hold the front panel with the outside facing you. Press the ends of the

insert with your thumbs until the insert snaps free of the front panel.

12 Replace the front panel.

Installing Upgrades 73

13 Replace the comp uter cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displayed at the next system start-up:

ALERT! Cover was previously removed.

14

If the drive you installed is a hard drive, enter system setup, and
update the drive settings.

After you update the system settings, exit system setup and reboot the
computer.

15 If the device you installed is a hard drive, partition and logically format

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the drive before proceeding to the next step.
See the operating system’s documentation for instructions.

16 Test the drive to verify that it is operating properly.

• If the drive you installed is a hard drive, run the Dell Diagnostics
to test the drive.

• For other types of drives, see the drive’s documentation for
information on testing the drive.

17 If the drive you installed is the p rimary hard drive, install t he operati ng

system on the drive.

74 Installing Upgrades

See the operating system’s documentation for instructions.

NOTE: Tape drives sold by Dell come with their own operating software and

documentation. After you i nstall a tape drive, refe r to the documentation that
came with the drive for instructions on installing and using the tape drive
software.

Installing a CD, Zip, or Other Externally Accessible Drive in a Desktop Chassis

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

1

Turn off the computer and peripherals, disconnect them from t hei r
electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Rotate the power supply away from the system board .

3 Remove the drive bracket from the chassis drive bay you want to use.

Squeeze together the metal ta bs that extend from each side of the
drive bracket, and pull the bracket out of the bay (see the followi n g
figure).

Removing a Drive Bracket (Desktop Chassis)

bracket tabs (2)

If a drive is already installed in the bay and you are replacing it,
disconnect the DC power cable and interface cable from the back of
the drive before removing the bracket from the bay. To remove the old
drive from the bracket, turn the drive/bracket assembly upside down
and remove the four screws that secure the drive to the bracket. See
"Attaching a Drive Bracket to the New Drive."

4 Unpack the drive and prepare it for installation.

NOTICE: Ground yourself by touching an unpainted metal surface on the

back of the computer.

Installing Upgrades 75

See the documentatio n that accompanied the driv e to verify that the
drive is configured for your computer. Change any settings necessary
for your configuration.

5 Attach the new drive to the driv e br acket.

Turn the drive upside down, and fit the bracket on the drive so that the
screw holes align. To ensure proper installation, all screw holes should
be aligned and the tabs on the front of the bracket should be flush
with the front of the drive (see the following figure).

Attaching a Drive Bracket to the New Drive

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drive

76 Installing Upgrades

bracket tabs (2)

drive bracket

screws (4)

To further ens ure proper positioning of the drive in the chassis, insert
and tighten all four screws in the order in which the holes are numbered
(the holes are marked "1" through "4").

6 Slide the new drive/bracket assembly into the drive bay unti l both

drive bracket tabs snap securely into place (see the following figure).

Installing the Drive Bracket (Desktop Chassis)

drive/bracket assembly

bracket tabs (2)

7

Connect the interface cable for the drive. See "Attaching Drive Cables

(Desktop Chassis)."

NOTICE: To avoid possible damage, you must match the colored strip on the

interface cable with pin 1 on both the drive and system board connectors.

a If you are installing an EIDE device, ensure that the interface

cable is properly connected to the EIDE connector on the system

Installing Upgrades 77

board. For more information, see "EIDE Device Installation

Guidelines."

b If you are installing a SCSI device, ensure that the SCSI interface

cable is properly connected to the interface connector on the SCSI
controller board. For more information, see "SCSI Device

Installation Guidelines."

8 Connect a DC power cable to the power input connector on the back

of the drive (see the following figure).

Attaching Drive Cables (Desktop Chassis)

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DC power cable

secondary
system board
EIDE connector

power input
connector

9

Ensure that all cables are firmly connected. Fold cables out of the way

interface connector

interface cable

to provide airflow for the fan and cooling vents.

78 Installing Upgrades

10 If the chassis drive bay was previously empty, remove the

corresponding insert from the computer cover.
Hold the cover with the outside facing you. Press the ends of the insert

with your thumbs until the insert snaps free of the cover.

11 Replace the computer cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displaye d at the next system start-up:

ALERT! Cover was previously removed.

12

If the drive you installed is a hard drive, enter system setup, and
update the drive settings.

After you update the system settings , e xit syste m setup and r eboot the
computer.

13 If the device you installed is a har d drive, p artition and logicall y format

the drive before proceeding to the next step.
See the operating system’s documentation for instructions.

14 Test the drive to verify that it is operating properly.

• If the drive you installed is a hard drive, run the Dell Diagnostics
to test the drive.

• For other types of drives, see the drive’s documentation for
information on testing the drive.

15 If the drive you installed is the primar y har d dri ve, install the op eratin g

system on the drive.
See the operating system’s documentation for instructions.

NOTE: Tape drives sold by Dell come with their own operating software

and documentation. After you inst all a tape drive, refer to the
documentation that came with the drive for instructions on installing and
using the tape drive software.

Installing a Hard Drive in a Mini Tower Chassis

NOTE: If you are replacing a hard drive that contains data you want to keep,

be sure to back up your files before you begin this procedure.

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

1

Turn off the computer and peripherals, disconnect them from their
electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Rotate the power supply away from the system board.

Installing Upgrades 79

3 Remove the front panel.
4 Remove the drive bracket from the chassis.

Pull the drive door forward and down until the hard-drive bracket is
ejected halfway out of the chassis (see the following figure). Then
grasp the bracket and pull it completely out of the chassis.

Removing the Hard-Drive Bracket (Mini Tower Chassis)

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hard-drive
bracket

80 Installing Upgrades

drive door
handle

drive door

If a drive is already installed in the bracket, disconnect the DC power
cable and interface cable from the back of the drive before removing
the bracket from the chassis. T o remove the old drive from the bracket,

remove the four screws that secure the drive in the bracket (see the
following figure).

5 Unpack the drive and prepare it for installation.

NOTICE: Ground yourself by touching an unpainted metal surface on the

back of the computer.

See the documentation that accompanied the drive to verify that the
drive is configured for your computer. Change any settings necessary
for your configuration.

6 Slide the drive into one of bracket bays, oriented so that the

connectors on the back of the drive will face the interior of the chassis
when the bracket is reinstalled (see the following figure).

7 Align the screw holes of the drive and bracket, and secure the drive in

the bracket using the screws that came wit h the upgrade kit (see the
following figure).

Installing a Hard Drive in the Bracket (Mini Tower Chassis)

drive

screws (4)

drive bracket

Installing Upgrades 81

NOTE: Orient the drive in the bracket so that its bottom will fa ce the left

side of the chassis when the bracket is installed in the cha ssis.

Reinstall the hard-drive bracket in the chassis (see the following

8

figure).
Insert the drive bracket into the chassis, sliding it in until the tabs snap

into place. Rotate the dr ive door upward to the chassis until it snaps
securely into place.

NOTE: When you rotate the drive door back in to place, ensure that the

tabs on the d rive do or ar e insert ed be tween the dri ve bra cket and the d rive
cage.

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NOTE: Be sure to fold down the drive door handle so that the front panel

can be replaced on the chassis.

82 Installing Upgrades

Installing the Hard-Drive Bracket (Mini Tower Chassis)

drive cage

bracket tabs (2)

drive bracket

Connect the interface cable for the drive. See "Attaching Hard-Drive

9

Cables (Mini Tower Chassis)."

NOTICE: To avoid possible damage, you must match the colored strip on the

interface cable with pin 1 on both the drive and system board connectors.

Installing Upgrades 83

a If you are installing an EIDE device, ensure that the IDE int erface

cable is properly connected to the EIDE connector on the system
board. For more information, see "EIDE Device Installation

Guidelines."

b If you are installing a SCSI device, ensure that the SCSI interface

cable is properly connected to the interface connector on the SCSI
controller board. For more information, see "SCSI Device

Installation Guidelines."

10 Connect a DC power cable to the power input connector on the back

of the drive (see the following figure).

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84 Installing Upgrades

Attaching Hard-Drive Cables (Mini Tower Chassis)

power input
connector

DC power cable

primary
system board
EIDE connector

Ensure that all cables are firmly connected. Fold cables out of the way

11

interface cable

interface connector

to provide airflow for the fan and cooling vents.

12 Ensure that the control panel cable is firmly connected to the system

board.
The control panel contains the hard-drive activity indicator. To locate

the control panel system board connector, see "System Board

Components."

Installing Upgrades 85

13 Replace the front panel.
14 Replace the comp uter cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displayed at the next system start-up:

ALERT! Cover was previously removed.

15

Enter system setup, and update the drive settings.
After you update the system settings, exit system setup and reboot the

computer.

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16 Partition and logically format the drive before proceeding to the next

step.
See the operating system’s documentation for instructions.

17 Run the Dell Diagnostics to test the drive.
18 If the hard drive you installed is the primary drive, install the operating

system on the drive.
See the operating system’s documentation for instructions.

Installing a Hard Drive in a Desktop Chassis

NOTE: If you are replacing a hard drive that contains data you want to keep,

be sure to back up your files before you begin this procedure.

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

86 Installing Upgrades

Turn off the computer and peripherals, disconnect them from t hei r

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Rotate the power supply away from the system board .
3 Remove the drive bracket from the chassis.

Remove the screw holding the drive bracket in the chassis. Lift the
drive bracket up to disengage it from the latch on the externally
accessible drive bay and the three hooks on the front of the chassis (see
the following figure).

Removing the Hard-Drive Bracket (Desktop Chassis)

screw

If a drive is already installed in the bracket, disconnect the DC power
cable and interface cable from the back of the drive before removing
the bracket from the chassis. T o remove the old drive from the bracket,
remove the four screws that secure the drive in the bracket (see the
following figure).

4 Unpack the drive and prepare it for installation.

hooks (3)

hard-drive bracket

NOTICE: Ground yourself by touching an unpainted metal surface on the

back of the computer.

See the documentation that accompanied the drive to verify that the
drive is configured for your computer. Change any settings necessary
for your configuration.

5 Slide the drive into one of bracket bays, oriented so that the

connectors on the back of the drive will face the interior of the chassis
when the bracket is reinstalled (see the following figure).

Installing Upgrades 87

6 Align the screw holes of the drive and bracket, and secure the drive in

the bracket using the screws that came with the upgrade kit (see the
following figure).

Installing a Hard Drive in the Bracket (Desktop Chassis)

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drive bracket

drive

88 Installing Upgrades

screws (4)

NOTE: Orient the drive in the bracket so that its bottom will fa ce the left

side of the chassis when the bracket is installed in the cha ssis.

Reinstall the hard-drive bracket in the chassis (see the following

7

figure).
Insert the bracket i nto the chass is by inserting the hooks in the slot s on

the front of the chassis. Then lower the bracket to the bo ttom of the
chassis, making sure that the latch on the externally accessible drive

bay is engaged. Replace the screw holding the drive bracket to the
drive bay.

Installing the Hard-Drive Br acket (Desktop Chassis)

screw

hooks (3)

hard-drive bracket

latch

Connect the interface cable for the drive. See "Attaching Hard-Drive

8

Cables (Desktop Chassis)."

NOTICE: To avoid possible damage, you must match the colored strip on the

interface cable with pin 1 on both the drive and system board connectors.

a If you are installing an EIDE device, ensure tha t the IDE inte rface

cable is properly connected to the EIDE connector on the system
board. For more information, see "EIDE Device Installation

Guidelines."

b If you are installing a SCSI device, ensure that the SCSI interface

cable is properly connected to the interface connector on the SCSI
controller board. For more information, see "SCSI Device

Installation Guidelines."

Installing Upgrades 89

9 Connect a DC power cable to the power input connector on the back

of the drive (see the following figure).

Attaching Hard-Drive Cables (Desktop Chassis)

DC power cable

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power input connector

interface connector

interface cable

90 Installing Upgrades

primary system board EIDE connector

10 Ensure that all cables are firmly connected. Fo ld cables out of the way

to provide airflow for the fan and cooling vents.

11 Ensure that the control panel cable is firmly connected to the system

board.
The control panel contains the hard-drive activity indicator. To locate

the control panel system board connector, see "System Board

Components."

12 Replace the comp uter cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displayed at the next system start-up:

ALERT! Cover was previously removed.

13

Enter system setup, and update the drive settings.
After you update the system settings , e xit syste m setup and r eboot the

computer.

14 Partition and logically format the drive before proceeding to the next

step.
See the operating system’s documentation for instructions.

15 Run the Dell Diagnostics to test the drive.
16 If the hard drive you installed is the primary drive, install the operatin g

system on the drive.
See the operating system’s documentation for instructions.

EIDE Device Installation Guidelines

Jumper Settings

All EIDE drives should be configured for the Cable Select jumper position,
which assigns master and slave status to drives by their position on the
interface cable. When two EIDE drives are connected to a single EIDE
interface cable and are configured for the Cable Select jumper position, the
drive attached to the last connector on the interface cable is the master, or
boot device (drive 0), and the device attached to the middle connector on
the interface cable is the slave device (drive 1). Refer to the documentation
in your drive upgrade kit for information on setting devices to the Cable
Select jumper position.

General Guidelines

With the two EIDE interface connectors on the syste m board, your system
can support up to four EIDE drives:

• The primary EIDE system-board connector should be cabled to EIDE

hard drives

• The secondary EIDE connector should be cabled to EIDE CD, DVD,

tape, LS-120, and Zip drives

NOTE: An LS-120 drive is typically installed as the master device on the

secondary EID E s ystem-board connector.

Installing Upgrades 91

To locate the EI DE interface connectors on the system board, see "System

Board Components." Each EIDE interface connector on the system board

supports the follow ing:

• Two channels, master and s lave

• Logical block addressing (LBA)

• PIO Mode 3 and Mode 4

• Ultra Advanced Technology Attachment (ATA)/100 (backward-

compatible with ATA/66 and ATA/33)

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EIDE Cables

To transfer data at full speed, Ultra ATA/100 hard drives require an 80­conductor cable like that used with ATA/66 drives. The 80-conductor cable
has a 40-pin connector like the ATA/33 cable, but it has twice as many wires
within the cable. If you use an AT A/33 cable with Ultra ATA/100 hard drives,
the drives will operate properly, but data will transfer at ATA/33 speeds.

NOTICE: Dell recommends that you use only EIDE cables purchased from

Dell. Cables purchased elsewhere are not guaranteed to work with Dell™
computers.

SCSI Device Installation Guidelines

This section describes how to configure and install SCSI devices in your
system. To install a SCSI device, you must have a SCSI controller card
installed in your system.

SCSI ID Numbers

Internal SCSI devic es must hav e a unique SCSI ID numb er from 0 to 15.
When SCSI devices are shipped from Dell, the default SCSI ID numbers

for the primary and secondary controllers are assigned as follows:

• SCSI controller: SCSI ID 7

92 Installing Upgrades

• Boot SCSI hard drive: SCSI ID 0

• SCSI CD drive: SCSI ID 5

• SCSI tape or digital audio tape (DAT) drive: SCSI ID 6

NOTE: There is no requirement that SCSI ID numbers be assigned

sequentially or that devices be attached to the cable in order by ID
number.

SCSI devices installed by Dell are configured correctly during the
manufacturing process. You do not need to set the SCSI ID for these SCSI
devices.

If you attach additional optio n al SCSI devices, refer to the documentation
for each device for information about setting the appropriate SCSI ID
number.

NOTICE: Dell recommends that you use only SCSI cables purchased from

Dell. Cables purchased elsewhere are not guaranteed to work with Dell
systems.

Device Termination

SCSI logic requires that termination be enabled for the two devices at
opposite ends of the SCSI chain and disabled for all devices in between.

Dell recommends that you use terminated cables and that you disable
termination on all devices. See the documentation provided with any
optional SCSI device you purchase for information on disabling
termination on the device.

General Guidelines

Follow these general guidelines when installing SCSI devices in your
computer:

• Although you install SCSI devices essentially the same way as other

devices, their configuration requirements are different. For details on
configuring your particular SCSI subsystem, refer to the
documentation for your SCSI devices and/or your host adapter card.

• Configure the device for a SCSI ID number and disable termination, if

necessary.

• If you are installing an external SCSI device, connect one end of the

external SCSI cable to the bus connector on the back of the device.
Attach the other end of the external SCSI cable to the connector on
the controller installed in the computer.

Installing Upgrades 93

• After install ing a SCSI h ard drive, Pr ima ry D rive 0 and Primary Drive

1 should be set to None in system se tup. If you have any EIDE devices
on the second EIDE channel, such as a CD or tape drive, Secondary
Drive 0 and/or Secondary Drive 1 should be set to Auto.

• You may need to use programs other than those provided with the

operating system to partition and format SCSI hard drives. Refer to
the documentation that came with your SCSI software drivers for
information on installing the appropriate drivers and preparing your
SCSI hard drive for use.

SCSI Cables

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Ultra 160/m and Ultra2/Wide low- voltage differential (LVD) drives
(typically hard drives) both use a 68-pin cable. One end of the cable
attaches to the SCSI controller card. The remaining connectors on the cable
attach to the various drives.

Narrow SCSI drives (tape drives, CD drives, and some hard drives) use a
50-pin cable. One end of this cable attaches to the SCSI controller card.
The remaining connectors on the cable attach to the various Narrow SCSI
devices.

NOTICE: Dell recommends that you use onl y SCSI cables purchased from

Dell. Cables purchased elsewhere are not guaranteed to work with Dell
systems.

94 Installing Upgrades

AGP Card Brace (Mini Tower Chassis Only)

To access some components on the system board in the mini tower chassis,
you may need to remove the accelerated graphics port (AGP) card brace.

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from t hei r

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Remove the screw that secures the AGP card brace to the chassis (see

the following figure).

Removing the AGP Card Brace (Mini Tower Chassis)

expansion-card guide

Front of
Computer

tab

slot

Rotate the brace up until it disengages from the card guide at the front

3

of the chassis. Then lift the brace away from the chassis.

AGP card brace

screw

To replace the AGP card brace, perfor m the followi ng s teps:

1 Insert the tab on one end of the brace into the slot on the card guide at

the front of the chassis. See "Removing the AGP Card Brac e (Mini

Tower Chassis)."

2 Lower the brace, ensuri ng tha t the AG P r et entio n le ver on the bo tto m

of the brace is aligned with the top of the AGP card.

3 Replace the screw that secures the br ace to the chassis.

Installing Upgrades 95

Expansion Cards

The system provides expansion slots for the following cards:

• Up to five 32-bit, 33-megahertz (MHz) Peripheral Component

Interconnect (PCI) expansion cards.

• One 32-bit AGP car d. The e xpansion slot su pports AGP 4x o r 2x P ro50

modes operating at 1.5 volts (V).

See "Expansion Card Types" for examples of these cards.

NOTE: 3.3-volt-only AGP cards are not supported. The AGP connector on the

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system board is keyed so that these cards will not fit into your computer.

NOTE: To meet PC99 Workstation requirements, your Dell computer uses

only PCI expansion slots. Industry-Standard Architecture (ISA) expansion
cards are not supported. This is an industry standard for ease-of-use.

NOTICE: Before disconnecting a peripheral from the system or removing a

component from the system board, verify that the standby po wer indicator on
the system board has turned off. To locate this indicator, see "System Board

Components."

96 Installing Upgrades

Expansion Card Types

32-bit PCI card

AGP 4x card

AGP 4x Pro50 card

Installing an Expansion Card

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

1

Turn off the computer and peripherals, disconnect them from their
electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 Prepare the expansion card for installation.

See the documentation that came with the expansion card for
information on configuring the card, making internal connections, or
otherwise customizing it for your system.

3 If you have a mini tower chassis and you are installing an AGP card,

remove the AGP card brace.

Installing Upgrades 97

4 Remove the screw that secures the expansion-slot filler bracket to the

chassis, and remove the bracket from the chassis (see the following
figure).

Save the screw to use when installing the expansion card later in this
procedure.

Removing the Filler Bracket

screw

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filler bracket

98 Installing Upgrades

CAUTION: Some network interface controllers (NICs)

automatically start up the system when they are connected to a
network. To guard against electrical shock, be sure to unplug your
computer from its electrical outlet before installing any expansion
cards. Verify that the standby power indicator on the system
board is off. To locate this indicator, see "System Board

Components ."

Insert the expansion card into the expansion-card connector.

5

If the expansion card is full-length, insert the end of the card into the
expansion-card guide bracket a s you lower the card toward its
connector on the system board. Insert the card firmly into the
expansion-card connector on the system board (see the following
figure).

NOTE: The procedure for installing an expansion card in the desktop

chassis is the same as that for the mini tower.

Installing an Expansion Card

screw

bracket

expansion card

card edge
connector

card connector

NOTICE: An AGP Pro50 card may use multiple screws on its bracket. Install

all screws on the expansion card’s bracket.

Secure the card's bracket to the chassis wi th the screw you removed in

6

step 4.

7 Connect any cables that should be attached to the card.

See the documentation for the card for information about the card's
cable connections.

8 If you removed the AGP brace, replace it.

Installing Upgrades 99

9 Replace the computer cover, reconnect the computer and peripherals

to their electrical outlets, and turn them on.

NOTE: If enabled, the Chassis Intrusion option will cause the following

message to be displayed at the next system start-up:

ALERT! Cover was previously removed.

10

If you installed a sound card, perform the following steps:

a Enter system setup, select Integrated Devices and change the

setting for Sound to Off.

b Connect external audio devices to the sound card’s connectors.

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Do not connect external audio devices to the microphone, line­out, or line-in connectors on the system back panel (see "Back-

Panel Connectors and Indicator s").

11 If you installed an add-in NIC, perform the following steps:

a Enter system setup, select Integrated Devices and change the

setting for Network Interface Card to Off.

b Connect the network cable to the add-in NIC’s connectors. Do

not connect the network cable to the integrated NIC connector on
the system back panel (see "Back-Panel Connectors and

Indicators").

100 Installing Upgrades

Removing an Expansion Card

CAUTION: Before you perform this procedure, see "Safety First—

For You and Yo ur Com puter."

Turn off the computer and peripherals, disconnect them from t hei r

1

electrical outlets, wait at least 5 seconds, and then remove the

computer cover.

2 If you have a mini tower chassis and you are removing an AGP card,

remove the AGP card brace.

3 If necessary, disconnect any cables connected to the card.
4 Remove the screw that secures the expansion card bracket to the

chassis.
Save the screw to use when installing the expansion card or filler

bracket later in this procedure.