DELL 3250 User Manual
DellTM PowerEdgeTM 3250 (SR870BH2)
Systems Product Guide
Model Code: SVS
Disclaimer
Information in this document is provided in connection with Intel® products. No license, express or implied, by estoppel or
otherwise, to any intellectual property rights is granted by this document. Except as provided in Intel’s Terms and Conditions
of Sale for such products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating
to sale and/or use of Intel products including liability or warranties relating to fitness for a particular purpose, merchantability,
or infringement of any patent, copyright or other intellectual property right. Intel products are not intended for use in medical,
life saving, or life sustaining applications. Intel may make changes to specifications and product descriptions at any time,
without notice.
Server System SR870BH2 may contain design defects or errors known as errata which may cause the product to deviate
from published specifications. Current characterized errata are available on request.
Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product
order.
Copies of documents which have an ordering number and are referenced in this document, or other Intel literature, may be
obtained from Intel Corporation by going to the World Wide Web site at: http://www.intel.com/ or by calling
1-800-548-4725.
Intel, Pentium and Itanium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other
countries. Dell and PowerEdge are trademarks of Dell Computer Corporation.
* Other names and brands may be claimed as the property of others.
Copyright © 2003, Intel Corporation. All rights reserved.
2
Important Safety Information
Important Safety Instructions
Read all caution and safety statements in this document before performing any of the instructions.
See Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at
http://support.intel.com/support/motherboards/server/safecert.htm
Wichtige Sicherheitshinweise
Lesen Sie zunächst sämtliche Warn- und Sicherheitshinweise in diesem Dokument, bevor Sie eine
der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu IntelServerplatinen und -Servergehäusen auf der Ressourcen-CD oder unter
http://support.intel.com/support/motherboards/server/safecert.htm
重要安全指导
在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。参见 Resource
CD（资源光盘） 和/或 http://support.intel.com/support/motherboards/server/safecert.htm
Intel Server Boards and Server Chassis Safety Information（《Intel
服务器主板与服务器机箱安全信息》）。
.
.
上的
Important Safety InstructionsConsignes de sécurité
Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document
avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety
Information sur le CD Resource CD ou bien rendez-vous sur le site
http://support.intel.com/support/motherboards/server/safecert.htm
.
Instrucciones de seguridad importantes
Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar
cualquiera de las instrucciones. Vea Intel Server Boards and Server Chassis Safety Information en
el CD Resource y/o en http://support.intel.com/support/motherboards/server/safecert.htm
.
3
WARNING
Overcurrent protection: The server is designed for an AC line voltage
source with up to 20 amperes of overcurrent protection. If the power
system for the equipment rack is installed on a branch circuit with more
than 20 amperes of protection, you must provide supplemental
protection for the server.
CAUTION
Temperature: The range of temperatures in which the server operates when
installed in an equipment rack, must not go below 10 °C (50 °F) or rise above
35 °C (95 °F). Extreme fluctuations in temperature can cause a variety of
problems in your server.
Ventilation: The equipment rack must provide sufficient airflow to the front
of the server to maintain proper cooling. The rack must also include
ventilation sufficient to exhaust a maximum of 700 W (2500 BTU/hr) for
each server. The rack selected and the ventilation provided must be suitable
to the environment in which the server will be used.
4
Regulatory and Cer tification Information
Product Regulatory Compliance
The Server System SR870BH2 complies with the following safety and electromagnetic
compatibility (EMC) regulations.
Product Safety Compliance
• UL60950 - CSA 950 (US/Canada)
• GB4943 – CNCA (China)
• EN 60 950 (European Union)
• IEC60 950 (International)
• CE – Low Voltage Directive (73/23/EEC) (European Union)
• EMKO-TSE (74-SEC) 207/94 (Nordics)
• GOST R 50377-92 (Russia)
• IRAM (Argentina)
Product EMC Compliance
• FCC /ICES-003 - Class A Emissions (USA/Canada) Verification
• GB9254 – Class A Emissions (CNCA China)
• GB17625 – Harmonics (CNCA China)
• CISPR 22 - Class A Emissions (International)
• EN55022 - Class A Emissions (CENELEC Europe)
• EN55024 - Immunity (CENELEC Europe)
• EN61000-3-2 - Harmonics (CENELEC Europe)
• EN61000-3-3 - Voltage Flicker (CENELEC Europe)
• CE – EMC Directive 89/336/EEC (CENELEC Europe)
• VCCI - Class A Emissions (Japan)
• AS/NZS 3548 - Class A Emissions (Australia / New Zealand)
• BSMI CNS13438 - Class A Emissions (Taiwan)
• GOST R 29216-91 - Class A Emissions (Russia)
• GOST R 50628-95 - Immunity (Russia)
• RRL, MIC Notice No. 1997-41 (EMC) & 1997-42 (EMI) (Korea)
Regulatory and Certification Information
5
Product Regulatory Compliance Markings
The Server System SR870BH2 may be marked with the following regulatory compliance markings.
Regulatory Compliance Country Marking
cULus Listing Marks USA/Canada
CCC Mark China
GS Mark Germany
CE Mark Europe
FCC Marking (Class A) USA
EMC Marking (Class A) Canada
VCCI Marking (Class A) Japan
BSMI Registration
Number / Marking & EMC
Warning
GOST R Marking Russia
RRL MIC Mark Korea
Taiwan
6
Electromagnetic Compatibility Notices
FCC Verification Statement (USA)
Intel® Server System SR870BH2
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Intel Corporation
5200 N.E. Elam Young Parkway
Hillsboro, OR 97124-6497
Phone: 1-800-628-8686
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, you are encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the grantee of this device could void your
authority to operate the equipment. The customer is responsible for ensuring compliance of the
modified product.
Only peripherals (computer input/output devices, terminals, printers, etc.) that comply with FCC
Class A or B limits may be attached to this computer product. Operation with noncompliant
peripherals is likely to result in interference to radio and TV reception.
All cables used to connect to peripherals must be shielded and grounded. Operation with cables,
connected to peripherals that are not shielded and grounded may result in interference to radio and
TV reception.
Regulatory and Certification Information
7
ICES-003 (Canada)
Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils
numériques de Classe Aprescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques”, NMB-003 édictée par le Ministre Canadian des Communications.
English translation of the notice above:
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus,”
ICES-003 of the Canadian Department of Communications.
Europe (CE Declaration of Conformity)
This product has been tested in accordance too, and complies with the Low Voltage Directive
(73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark
to illustrate its compliance.
VCCI (Japan)
English translation of the notice above:
This is a Class A product based on the standard of the Voluntary Control Council for Interference
(VCCI) from Information Technology Equipment. If this is used near a radio or television receiver
in a domestic environment, it may cause radio interference. Install and use the equipment
according to the instruction manual.
BSMI (Taiwan)
The BSMI Registration Marking and Class A EMC warning is located on top cover of the product.
8
RRL (Korea)
Following is the RRL certification information for Korea.
English translation of the notice above:
1. Type of Equipment (Model Name): SR870BH2
2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative
3. Name of Certification Recipient: Intel Corporation
4. Date of Manufacturer: Refer to date code on product
5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product
Regulatory and Certification Information
9
Conventions
The following conventions are used in this manual:
WARNING
Warnings indicate conditions that, if not observed, can cause personal
injury.
CAUTION
Cautions warn you about how to prevent damage to hardware or loss of data.
NOTE
Notes call attention to important information.
10
Contents
Important Safety Information............................................................................. 3
Regulatory and Certification Information ......................................................... 5
Product Regulatory Compliance .............................................................................................5
Product Safety Compliance............................................................................................5
Product EMC Compliance..............................................................................................5
Product Regulatory Compliance Markings.....................................................................6
Electromagnetic Compatibility Notices....................................................................................7
FCC Verification Statement (USA).................................................................................7
ICES-003 (Canada)........................................................................................................8
Europe (CE Declaration of Conformity)..........................................................................8
VCCI (Japan)..................................................................................................................8
BSMI (Taiwan)................................................................................................................8
RRL (Korea)...................................................................................................................9
Conventions....................................................................................................... 10
Part 1: System Description and Configuration ............................................. 23
1 System Description...................................................................................... 23
External Chassis Features....................................................................................................25
Chassis Front...............................................................................................................25
Front Panel....................................................................................................26
Peripheral Bay...............................................................................................27
Power Bay 30
Chassis Rear................................................................................................................32
Internal Chassis Features.....................................................................................................33
Electronics Bay.............................................................................................................33
Cooling Subsystem ......................................................................................................34
Power Subsystem ........................................................................................................38
Power Supply Modules..................................................................................38
Redundant AC Power Source Operation.......................................................38
Processor Power Pods..................................................................................38
2 Board Set Description.................................................................................. 39
Main Board ............................................................................................................................41
Processor Sockets .......................................................................................................42
Memory Subsystem......................................................................................................42
SCSI Controller ............................................................................................................43
Network Interface Controller.........................................................................................43
Video Controller............................................................................................................44
IDE Controller...............................................................................................................44
Baseboard Management Controller (BMC)..................................................................44
PCI Riser Board....................................................................................................................46
SCSI Backplane Board .........................................................................................................46
11
QLogic* GEM359* SCSI Hot-swap Controller..............................................................47
Peripheral Board...................................................................................................................48
Peripheral Board Functional Blocks.............................................................................48
Peripheral Interface......................................................................................................48
Server Management..............................................................................................................49
3 Configuration Software and Utilities.......................................................... 50
Utilities / Drivers on Resource CD.........................................................................................50
Running Software Utilities Directly from the Resource CD ..........................................50
Power-on Sequence and Power-on Self-Test (POST)..........................................................50
Extensible Firmware Interface Boot Manager.......................................................................51
The Extensible Firmware Interface (EFI) Shell .....................................................................54
Firmware Upgrades...............................................................................................................56
Running the Firmware Update Utility............................................................................57
BIOS Upgrades.....................................................................................................................59
BIOS Upgrade Procedure ............................................................................................60
CMOS Clear.................................................................................................................61
BIOS Recovery Mode...................................................................................................62
FRUSDR Load Utility ............................................................................................................63
Running the FRUSDR Load Utility...............................................................................64
FRUSDR Load Utility Command-line Options..............................................................64
Command-line Precedence...........................................................................66
Displaying Usage Information........................................................................66
Displaying the FRU Area ..............................................................................................67
Displaying the SDR Area..............................................................................................68
Checking the FRU Data Integrity..................................................................................69
Updating the SDR Non-Volatile Storage Area..............................................................69
Updating the FRU Non-Volatile Storage Area..............................................................69
Configuration File.........................................................................................................70
Compare Command......................................................................................70
BIOS Setup...........................................................................................................................71
Starting Setup ..............................................................................................................71
Recording Your Setup Settings....................................................................................71
Navigating Setup Utility Screens..................................................................................72
Setup Screens..............................................................................................................73
Main 73
Advanced 74
Security 75
System Management.....................................................................................75
Exit 76
LSI Logic* SCSI Utility...........................................................................................................77
System Maintenance Utility...................................................................................................82
Remote Keyboard Navigation ......................................................................................83
Local Keyboard Navigation ..........................................................................................83
About Box Information..................................................................................................84
Server Discovery..........................................................................................................85
Remote SMU Application.............................................................................................85
Local SMU Application.................................................................................................88
Running from CD...........................................................................................88
12
Running from the System Partition................................................................88
Shut Down SMU Application........................................................................................89
Server Management Configuration Task......................................................................89
LAN Channel Configuration Sub-task............................................................90
User Configuration Sub-task .........................................................................99
Platform Event Filtering (PEF) Sub-task......................................................102
Serial/Modem Channel Configuration Sub-task ..........................................110
Power Configuration Sub-task.....................................................................121
SEL Viewer ................................................................................................................122
Viewing Events in the SEL ..........................................................................123
Sorting the SEL ...........................................................................................125
SDR Viewer................................................................................................................127
Viewing SDRs..............................................................................................128
FRU Viewer................................................................................................................130
Viewing FRUs..............................................................................................131
Task Error Handling ...................................................................................................133
Data Entry Errors.........................................................................................133
Internal Errors For Which a View Can Be Generated..................................133
Data Corruption Errors that the SMU Application Can Handle....................133
Internal Errors For Which a View Cannot Be Generated.............................133
Help 134
Help for the Remote SMU Application.........................................................134
Help for the Local SMU Application.............................................................135
EFI Platform Diagnostic Tests.............................................................................................136
Starting the Application ..............................................................................................136
Understanding the General User Interface.................................................................137
Understanding Basic Testing .....................................................................................137
Enabling Tests For Execution ....................................................................................137
Setting Test Options...................................................................................................138
Interpreting Results....................................................................................................138
Help On Individual Tests............................................................................................138
Viewing System Information.......................................................................................138
Viewing the Test Log..................................................................................................139
EFI Service Partition ...........................................................................................................139
Service Partition Requirements..................................................................................139
Installing Service Partition Files .................................................................................139
Installation Requirements...........................................................................................140
Installing the Files.......................................................................................................140
Booting from the Service Partition..............................................................................140
Locally 141
Console Redirection............................................................................................................141
Operation ...................................................................................................................141
Keystroke Mappings...................................................................................................142
Limitations..................................................................................................................144
Server Management Interface....................................................................................144
Sample Setup for Console Redirection .......................................................144
Terminal Mode....................................................................................................................145
Setup and Configuration.............................................................................................146
Connection Mechanism...............................................................................146
13
Hardware Setup...........................................................................................146
Configuration Using System Maintenance Utility (SMU).............................146
Serial Channel Configuration.......................................................................146
Sample Setup for Terminal Mode................................................................147
User Configuration.......................................................................................148
Security Information ...................................................................................................149
Terminal Mode Commands........................................................................................149
Input Restrictions.........................................................................................149
Hex-ASCII Command Format ....................................................................................150
Text Command Format ..............................................................................................151
Terminal Mode IPMI Message Bridging.....................................................................151
Shutting Down the Server...................................................................................................161
Part 2: Servicing the System......................................................................... 162
Warnings and Cautions.......................................................................................................162
Before Top Cover or Module Removal.......................................................................163
4 Working Inside the System ....................................................................... 163
Tools and Supplies Needed................................................................................................163
Torque Settings...................................................................................................................165
Identifying Chassis Modules ...............................................................................................165
Removing and Installing the Top Cover..............................................................................166
Removing the Top Cover ...........................................................................................166
Installing the Top Cover .............................................................................................167
5 Hot-swapping System Components......................................................... 168
Hot-swap Hard Drives.........................................................................................................168
Determining Drive Status ...........................................................................................168
Removing a Hard Drive..............................................................................................168
Mounting a Hard Drive into a Carrier..........................................................................169
Installing a Hard Drive................................................................................................170
Hot-swap System Fans.......................................................................................................170
Determining Fan Failure.............................................................................................171
Replacing a System Fan............................................................................................171
Hot-swap Power Supplies...................................................................................................172
Determining Power Supply Status..............................................................................172
Power Module Removal and Replacement................................................................173
6 Servicing the Electronics Bay................................................................... 174
Adding or Replacing PCI Cards..........................................................................................174
Removing the PCI Riser Assembly............................................................................174
Installing PCI Cards....................................................................................................176
Installing the PCI Riser Assembly..............................................................................176
Replacing the Battery..........................................................................................................177
7 Servicing the Main Board.......................................................................... 178
Working with Intel® Itanium® 2 Processors ..........................................................................178
Replacing a Thermal Blank.................................................................................................178
Removing a Thermal Blank........................................................................................179
Installing a Thermal Blank..........................................................................................180
14
Replacing a Processor........................................................................................................181
Removing a Power Pod..............................................................................................181
Removing a Processor...............................................................................................182
Installing a Processor.................................................................................................183
Installing a Power Pod................................................................................................183
Adding or Replacing Memory DIMMs .................................................................................184
Removing DIMMs.......................................................................................................185
Installing DIMMs.........................................................................................................186
Replacing the Main Board...................................................................................................187
Removing the Main Board..........................................................................................187
Installing the Main Board ............................................................................................188
8 Servicing the Peripheral Bay..................................................................... 189
Removing and Installing the Peripheral Bay.......................................................................189
Removing the Peripheral Bay.....................................................................................189
Installing the Peripheral Bay.......................................................................................190
Replacing the Peripheral Board..........................................................................................191
Removing the Peripheral Board.................................................................................191
Installing the Peripheral Board...................................................................................191
Servicing the DVD-ROM/CD-ROM Drive............................................................................192
Removing the DVD/CD-ROM Drive from the Peripheral Bay.....................................192
Removing the DVD-ROM/CD-ROM Drive from the Drive Carrier..............................193
Installing the DVD-ROM/CD-ROM Drive....................................................................194
Replacing the SCSI Backplane Board ................................................................................195
Removing the SCSI Backplane Board .......................................................................195
Installing the SCSI Backplane Board .........................................................................196
9 Servicing the Power Bay ........................................................................... 197
Removing the Power Supply Bay...............................................................................197
Installing the Power Supply Bay.................................................................................198
10 Technical Reference .................................................................................. 199
System Interconnection.......................................................................................................200
User-Accessible Interconnects............................................................................................201
Serial Port ..................................................................................................................201
Video Port ..................................................................................................................202
Universal Serial Bus (USB) Interface.........................................................................203
Ethernet Connector....................................................................................................204
Ultra320 SCA-2 HDD Connector................................................................................206
External Ultra320 SCSI Connector.............................................................................207
AC Power Input..........................................................................................................208
Jumper Information.............................................................................................................209
Changing Jumper Settings.........................................................................................209
Configuring Main Board Jumpers...............................................................................209
POST Error Codes and Messages................................................................. 211
North and South Port 80/81 Cards......................................................................................211
POST Codes.......................................................................................................................211
POST Codes Module Map
Specific POST Code Modules....................................................................................214
......................................................................................211
15
SAL-A Module .............................................................................................214
SAL-B Module .............................................................................................216
SAL-F Module..............................................................................................219
IA-32 Module...............................................................................................220
Recovery Port 80 Codes
POST Error Codes and Messages
POST Beep Codes.....................................................................................................227
Memory Test Failure...........................................................................................................228
Recovery Beep Codes ...............................................................................................228
..........................................................................224
.........................................................225
Safety Warnings.............................................................................................. 229
WARNING: English (US)....................................................................................................230
AVERTISSEMENT: Français.............................................................................................232
WARNUNG: Deutsch.........................................................................................................234
AVVERTENZA: Italiano......................................................................................................236
ADVERTENCIAS: Español................................................................................................238
16
Figures
Figure 1. Server System Front...................................................................................................23
Figure 2. Server System Front with Bezel Installed...................................................................25
Figure 3. Server System Front with Bezel Removed.................................................................25
Figure 4. Front Panel Controls, Indicators, and Connectors......................................................27
Figure 5. Peripheral Bay............................................................................................................27
Figure 6. Hard Drive Carrier.......................................................................................................28
Figure 7. DVD-ROM / CD-ROM Drive Installation .....................................................................29
Figure 8. Power Bay ..................................................................................................................30
Figure 9. AC Power Status LEDs...............................................................................................31
Figure 10. Chassis Rear Features.............................................................................................32
Figure 11. Electronics Bay.........................................................................................................33
Figure 12. Electronics Bay (subassembly removed)..................................................................34
Figure 13. Power Bay (removed from chassis)..........................................................................35
Figure 14. Cooling Subsystem Layout.......................................................................................36
Figure 15. System Fan Status LED ...........................................................................................37
Figure 16. Main Board Layout....................................................................................................40
Figure 17. Location of Memory DIMMS.....................................................................................42
Figure 18. LSI SCSI Utility Main Menu ......................................................................................78
Figure 19. Adapter Properties....................................................................................................79
Figure 20. Device Properties .....................................................................................................80
Figure 21. Adapter and / or Device Properties Exit Menu..........................................................81
Figure 22. SMU Application About Box......................................................................................84
Figure 23. SMU Application About Box (Advanced button selected).........................................85
Figure 24. Service Partition Utilities...........................................................................................86
Figure 25. SMU Home...............................................................................................................87
Figure 26. LAN Channel Configuration......................................................................................90
Figure 27. LAN Alert Configuration............................................................................................93
Figure 28. New / Edit LAN Alert.................................................................................................95
Figure 29. Serial Over LAN Configuration .................................................................................97
17
Figure 30. User Configuration....................................................................................................99
Figure 31. Edit User Configuration...........................................................................................100
Figure 32. Platform Event Filter Configuration.........................................................................102
Figure 33. Event Filter Settings................................................................................................104
Figure 34. Edit Event Filter Settings ........................................................................................105
Figure 35. Alert Policy Configuration .......................................................................................107
Figure 36. Edit Alert Policy Entry.............................................................................................108
Figure 37. Serial / Modem Channel Configuration...................................................................110
Figure 38. Modem Mode Configuration ...................................................................................112
Figure 39. Destination Dial Settings.........................................................................................114
Figure 40. New / Edit Dial String..............................................................................................115
Figure 41. Page Destination Configuration..............................................................................116
Figure 42. Edit Page Destination.............................................................................................117
Figure 43. Terminal Mode Configuration .................................................................................119
Figure 44. Power Configuration...............................................................................................121
Figure 45. SEL Viewer, Hex Display Mode..............................................................................123
Figure 46. SDR Viewer............................................................................................................128
Figure 47. FRU Viewer ............................................................................................................131
Figure 48. Remote SMU Help Window (browser based).........................................................134
Figure 49. SMU Local Help Window........................................................................................135
Figure 50. Tools and Supplies Needed....................................................................................163
Figure 51. Locating System Modules.......................................................................................165
Figure 52. Removing the Top Cover........................................................................................166
Figure 53. Installing the Top Cover..........................................................................................167
Figure 54. Removing a Hard Drive ..........................................................................................168
Figure 55. Removing Air Baffle from Hard Drive Carrier..........................................................169
Figure 56. Attaching the Hard Drive to the Carrier...................................................................170
Figure 57. System Fan Location and Removal........................................................................171
Figure 58. Removing and Replacing Power Module................................................................173
Figure 59. Removing PCI Riser Assembly...............................................................................175
18
Figure 60. Removing the Thermal Blank .................................................................................179
Figure 61. Installing a Thermal Blank ......................................................................................180
Figure 62. Removing Power Pod and Processor.....................................................................182
Figure 63. Installing a Processor and Power Pod....................................................................183
Figure 64. Location of Memory DIMMS...................................................................................184
Figure 65. Removing DIMMs...................................................................................................185
Figure 66. Installing DIMMs.....................................................................................................186
Figure 67. Removing the Main Board......................................................................................187
Figure 68. Installing the Main Board........................................................................................188
Figure 69. Removing the Peripheral Bay.................................................................................190
Figure 70. Removing the Peripheral Board..............................................................................191
Figure 71. Removing the DVD-ROM/CD-ROM Drive Carrier from the Peripheral Bay............192
Figure 72. Removing the DVD/CD-ROM Drive from the Carrier..............................................193
Figure 73. Assembling the DVD/CD-ROM Drive and Carrier...................................................194
Figure 74. Removing the SCSI Backplane Board....................................................................195
Figure 75. Removing the Power Supply Bay...........................................................................197
Figure 76. Interconnect Block Diagram....................................................................................199
Figure 77. AC Power Input Connector.....................................................................................208
Figure 78. Main Board Layout..................................................................................................210
19
Tables
Table 1. Physical Specifications..................................................................................23
Table 2. Feature Summary..........................................................................................24
Table 3. SCSI Hard Drive LED Details........................................................................28
Table 4. Boot Maintenance Menu Options..................................................................51
Table 5. EFI Shell Commands.....................................................................................54
Table 6. Firmware Update Utility Command-line Options and Parameters.................57
Table 7. IFlash64 Utility Command-line Options and Parameters...............................60
Table 8. Setup Screen Navigation...............................................................................72
Table 9. BIOS Setup Main Screen Menu Items...........................................................73
Table 10. Processor Settings Submenu Items..............................................................73
Table 11. BIOS Setup Advanced Screen Menu Items ..................................................74
Table 12. BIOS Setup Security Screen Menu Items .....................................................75
Table 13. BIOS Setup System Management Screen Menu Items ................................75
Table 14. Setup Console Redirection Sub Menu Items.................................................76
Table 15. BIOS Setup Exit Screen Menu Items ............................................................76
Table 16. Keyboard Support for Remote SMU Client....................................................83
Table 17. Keyboard Support for Local SMU Client........................................................83
Table 18. Common Buttons for Configuration Management Sub-tasks........................89
Table 19. SEL Sort Order Definitions..........................................................................125
Table 20. SDR Type Name Format.............................................................................129
Table 21. Non-ASCII Key Mappings............................................................................142
Table 22. ASCII Key Mappings ...................................................................................143
Table 23. Terminal Mode Request to BMC.................................................................150
Table 24. Terminal Mode Request from BMC.............................................................150
Table 25. Supported BMC Combinations for IPMI Message Bridging.........................151
Table 26. Terminal Mode Text Commands.................................................................152
Table 27. Boot Option Parameters..............................................................................156
Table 28. Terminal Mode Configuration......................................................................160
20
Table 29. Torque Settings...........................................................................................165
Table 30. SCSI Drive Status LED Descriptions...........................................................168
Table 31. Power Supply LEDs.....................................................................................172
Table 32. PCI Slot Information ....................................................................................176
Table 33. Cable and Connector Descriptions..............................................................200
Table 34. Com Connector Pinout................................................................................201
Table 35. Video Connector Pinout...............................................................................202
Table 36. USB Connector Pinout ................................................................................203
Table 37. Ethernet Connector Pinout..........................................................................204
Table 38. Ultra320 SCA-2 Connector Pinout...............................................................206
Table 39. External Ultra320 SCSI Connector Pinout...................................................207
Table 40. Main Board Jumpers ...................................................................................209
Table 41. General POST Code Module Numbers for Itanium®-based Platforms.......212
Table 42. SAL-A POST Codes (BSP Only).................................................................214
Table 43. SAL-B POST Codes....................................................................................216
Table 44. SAL-F POST Codes....................................................................................219
Table 45. IA-32 POST Codes......................................................................................220
Table 46. ACPI POST Codes......................................................................................223
Table 47. SAL Runtime POST Codes.........................................................................223
Table 48. Recovery POST Codes...............................................................................224
Table 49. POST Error Messages and Codes..............................................................225
Table 50. Error Beep Codes........................................................................................227
Table 51. POST Memory Beep Error Codes – Debug Port Encoding List ..................227
Table 52. Recovery Mode Beep Codes.......................................................................228
21
22
Part 1: System Description and Configuration
1 System Description
The system is a compact, high-density, rack mount server system with support for one to two Intel®
Itanium
®
2 processors and 16-GB DDR SDRAM memory. The scaleable architecture of the system
supports Symmetric Multiprocessing (SMP) and a variety of operating systems.
The server system supports several high availability features, such as hot-swap and redundant
power supply modules, hot-swap and redundant fans for cooling, and hot-swap hard drives.
Serviceability features include LED indicators for system, reset, hard drive and LAN status and
system identification. Additional features include video connector and dual USB ports accessible
from the front panel. Color-coded parts differentiate hot-swap and non-hot-swap serviceable
components.
Figure 1 provides a diagram of the front and top of the server system, with the chassis cover in place.
Figure 1. Server System Front
Table 2 provides the system dimensions and weight.
Table 1. Physical Specifications
Specification Value
Height 3.4 inches (87 mm)
Width 17.7 inches (449 mm)
Depth 29.4 inches (747 mm)
Front clearance 3 inches (76 mm)
Side clearance 1 inch (25 mm)
Rear clearance 6 inches (152 mm)
Weight (note 1) 65 lbs (30 kg)
Note 1. The system weight listed above is an estimate for a fully configured system and will vary depending on the number
of peripheral devices and add-in cards as well as the number of processors and DIMMs installed in the system.
Table 2 provides a list and brief description of the features of the server system.
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Table 2. Feature Summary
Feature Description
Compact, high-density
system
Configuration flexibility
Serviceability
Availability
Manageability
Upgradeability and
investment protection
System-level scalability
Front panel
Rack-mount server with a height of 2U (3 1/2 inches) and a depth of 28 inches
• 1-2 way capability in low profile and cost effective packaging
• Stand-alone system including external I/O slots/disk expansion as needs
grow
• Intel Itanium 2 processor support
• 16-GB Double Data Rate (DDR) Synchronous Dynamic Random Access
Memory (SDRAM) memory support
• Front access to hot-swap hard drives
• Hot-swap fans
• Front access to hot-swap power supplies
• Dockable power to main board
• System power and reset status LEDs
• System ID switch on front panel and LEDs on front and back
• Color-coded parts to identify hot-swap and non-hot-swap serviceable
components
• Three PCI-X slots
• Three hot-swap 350-W power supplies in a redundant (2+1) configuration
• Dual redundant power cords (1+1) when three power supplies are present
• Six hot-swap system fans in a redundant (5+1) configuration
• Two hot-swap 1-inch Ultra320 SCSI hard drives
• Remote management
• Emergency Management Port (EMP)
• Intelligent Platform Management Interface (IPMI) 1.5 compliant
• Wired For Management (WfM) 2.0 compliant
• Remote diagnostics support
• Supports Intel Itanium 2 processors
• Field upgradeable to next generation (Montecito) processor family
• Multi-generational chassis
• Up to 16-GB DDR SDRAM (using 2-GB DIMMs)
• One to two Intel Itanium 2 processors
• External I/O (3 slots) / disk expansion
• External SCSI connector
• System Power switch and LED
• System Reset switch
• System Diagnostic Interrupt (SDINT)
switch
• System ID switch and LED
• System Status LED
• Hard Drive Fault LED
• LAN1 & LAN2 Status LEDs
• Video Connector
• Dual USB 1.1 Ports
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External Chassis Features
System controls and indicators are located in several places on the chassis as follows:
• Chassis front:
Front panel: Front panel switches and LEDs
Peripheral bay: Hard drive LEDs
Power bay: Power Module LEDs and Power Supply LEDs
• Chassis rear panel: System ID LEDs and LAN port LEDs
Each of these areas is discussed below.
Chassis Front
The following figure shows the front of the chassis with the snap-on bezel in place. The bezel must
be removed to access the front panel switches, power supplies, SCSI drives and DVD-CDRW
devices.
Figure 2. Server System Front with Bezel Installed
Figure 3. Server System Front with Bezel Removed
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Front Panel
The front panel (Figure 4) is located at the right side of the server system, at the front of the chassis.
The front control panel displays status lights for system status, hard drives, and power supplies.
Callout Control, Connector, Indicator Description
A System Power switch & LED
B System Reset switch Resets the system.
C SDINT (System Diagnostic
Interrupt) switch
D System ID switch and LED (Blue) System identification switch and light
E System Status/Fault LED
(Green/Amber)
Toggles system power
LED State ACPI
Off Power off No
On Power on No
Off S5 Yes
On S0 Yes
Asserts SDINT
Indicates system status.
LED State Description
Off Not ready Post err/NMI Ev/CPU missing
Green,
solid
Green,
blinking
Amber,
solid
Amber,
blinking
Ready No Alarms
Ready – Degraded CPU Fault, DIMM killed
Critical Alarm Critical of Pwr Flt, Fan, Voltage,
and Temperature failures.
Non-Critical Alarm Non-Critical of redundant Pwr
Flt, redundant Fan, Voltage,
and Temperature failures.
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F Hard Drive Fault LED (Amber)
G, H LAN1, LAN2 Status LEDs
(Green)
I Video connector Video port, standard VGA compatible, 15-pin connector
J USB3 connector USB port 3, 4-pin connector
K USB4 connector USB port 2, 4-pin connector
Indicates hard drive subsystem fault status.
LED State Description
Off Drive Missing Slot Empty, Online, Prepare for
removal.
On Inactive Drive Failed
Blinking Drive Identity, Rebuild,
Predictive Fail, Rebuild
Interrupt or Rebuild on empty
slot.
Indicates LAN activity status.
LED State Description
Off Idle
On Inactive No Access
Blinking Active Access
Figure 4. Front Panel Controls, Indicators, and Connectors
Peripheral Bay
The peripheral bay (Figure 5) supports up to two 1-inch hot-swap Ultra320 SCSI hard drives and
one ½-inch IDE DVD/CD-ROM drive.
The peripheral bay supports Low Voltage Differential (LVD) SCSI disk drives only. Single-Ended
(SE) SCSI devices are not supported in the peripheral bay, however SE device support is available
via the secondary external SCSI channel located at the rear of the chassis.
Hard Drives DVD/CD Drive
TP00296
Figure 5. Peripheral Bay
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Hot-swap Hard Drive Carrier
The hot-swap hard drive carrier accepts 15,000-RPM and slower Ultra320 SCSI technology SCAtype hard drives. The peripheral bay supports Low Voltage Differential (LVD) SCSI disk drives
only. Single-Ended (SE) SCSI devices are not supported in the peripheral bay. SE drives are only
supported on the external SCSI connector. Refer to the Intel
®
Server System SR870BH2 Hardware
and Operating System Validation List for details on tested devices. Contact your Intel
representative to obtain this list.
Hard drive carriers that accommodate 3.5-inch by 1.0-inch SCSI disk drives are required as part of
the hot-swap implementation. The disk drive is attached to the carrier with four fasteners, and is
retained in the chassis by a locking handle. Figure 6 shows a hard drive carrier that has been
removed from the peripheral bay. The drive is accessed by pressing the latch to release the drive
carrier door, then pulling out on the door.
The SCSI backplane board contains a dual-color LED for each hard drive. The LED can be seen at
the right edge of the carrier, as shown in the figure. The LED displays the drive status, as described
in Table 3.
Table 3. SCSI Hard Drive LED Details
Feature Description
Green, flashing Indicates the hard drive is active
Yellow/Green flashing Indicates a hard drive fault and hard drive is powered
Yellow/Blank flashing Indicates a hard drive fault and hard drive is not powered
Not illuminated Indicates no hard drive is installed in the bay
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Figure 6. Hard Drive Carrier
Removable Media Drive Bay
CAUTION
The DVD/CD-ROM drive cannot be hot-swapped. In order to add, remove
or replace a DVD/CD-ROM drive, the system must be powered down, power
sources unplugged and the top cover of the chassis must be removed to
access the DVD/CD-ROM drive area.
The slim-line DVD/CD-ROM drive is installed in a drive carrier that is inserted form the rear of the
peripheral bay. This device is not hot-swappable; you must switch off system power, remove all
power cords, open the chassis and then remove the peripheral bay to remove or install a CD-ROM
or DVD-ROM drive.
The CD-ROM/DVD-ROM drive snaps into the carrier as shown in Figure 7 and is secured by four
raised points. The raised points line up with the mounting holes on the sides of the drive. Two of
these mounting points are spring loaded and two are stationary.
Figure 7. DVD-ROM / CD-ROM Drive Installation
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Power Bay
The power bay (Figure 8) is located in the lower front of the system. Redundant power status LED
indicators are in the left portion of the power bay and three hot-swap power supply modules dock
into the three bays on the right.
Power Status LEDs Power Supply Modules
TP00295
Figure 8. Power Bay
The power subsystem can be configured as follows:
• Three power supply modules installed, (2+1) redundancy
• Two power supply modules installed, non-redundant
NOTE
The power supply modules must be populated from right to left. The left
power supply module is optional in a non-redundant configuration. If no
module is installed in the left slot, a filler panel is required for proper system
cooling.
Two power supply modules are capable of handling the worst-case power requirements for a fully
configured server system. This includes two Intel Itanium 2 processors, 16 GB of memory, three
PCI add-in cards, two hard drives, and a DVD-ROM / CD-ROM drive.
When the system is configured with three power supply modules, the hot-swap feature allows you
to replace a failed power supply module while the system is running.
The power subsystem receives AC power through two power cords. When three power supply
modules and two power cords are installed, the system supports (1+1) power cord redundancy.
This feature allows the system to be powered by two separate AC sources. In this configuration,
the system will continue to function without interruption if one of the AC sources fails.
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