Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, PowerEdge, and the DELL logo are trademarks of Dell Inc.; Red Hat is a registered trademark of Red Hat, Inc.;
Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel is a registered trademark of Intel Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
July 2005P/N N1840Rev. A03
This document provides updated information for your system on the following topics:
•System Specifications
•Enabling Video Hardware Acceleration in the Microsoft
Operating System
•Correcting Flat-Panel Display Video Problems During Microsoft Windows
Operating System Installations
•Maintaining Proper Back-Panel Ventilation
•Failure to Load usb-ohci Driver Message on Systems Running Red Hat
(version 2.1)
•Single Memory Module Installation
•NIC Teaming Limitations
•Redundant Power-Supply Indicator Code Update
•Changing the LCD Display of the System ID and Name
•LCD Status Messages Update
•Troubleshooting System Memory
®
Windows® Server 2003
Server 2003
®
Enterprise Linux
System Specifications
Table 1-1 updates the power specifications listed in your
Table 1-1. Power Specifications
Power
Voltage
100–240 VAC, 50/60 Hz, 9–4.5A -(48–60) VDC, 12 A
User’s Guide
.
Enabling Video Hardware Acceleration in the Microsoft
Windows Server 2003 Operating System
By default, video hardware acceleration is set to a low setting by the Microsoft Windows
Server 2003 operating system. Your system’s video controller supports enhanced features and
requires that the video hardware acceleration be set to its highest (
system without adjusting the video hardware acceleration to its highest setting may cause the
system to become unstable under certain conditions. To adjust the video hardware acceleration,
follow these steps:
1
Click
Start
, point to
You can also right-click the desktop, and then click
2
Click the
3
Click the
4
Click OK, and then click OK.
If you reinstall or update the video drivers, or if you reinstall Windows Server 2003,
then reset the video hardware acceleration to its
Settings
Troubleshoot
Control Panel
tab in the
tab, and move the hardware acceleration slider to
, and then click
Display Properties
Full
Display
Properties
window, and then click
setting again.
Full
) setting. Operating the
.
.
Advanced
Full
.
.
Information Update3
Correcting Flat-Panel Display Video Problems During
Microsoft Windows Server 2003 Operating System
Installations
NOTE: The following information applies only to Microsoft Windows Server 2003 operating system
installations on systems that have certain flat-panel displays attached, and console redirection is
enabled in the System Setup program (console redirection is disabled by default). Systems that have a
CRT monitor attached, or systems that are having any other operating system installed, are not affected.
Under certain conditions, the image on some flat-panel displays may roll during the installation of
the Microsoft Windows Server 2003 operating system. This is caused by console redirection being
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enabled in the System Setup program (console redirection is disabled by default).
Console redirection is intended for system management from a terminal attached to the system’s
serial port. When Windows Server 2003 detects that console redirection is enabled, it optimizes its
installation screens to a low-resolution text mode for a vt100-compatible terminal. Some flat-panel
displays cannot synchronize to that mode.
To correct the problem, restart the system, enter the System Setup program, and disable console
redirection. After installing the Windows Server 2003 operating system, enter the System Setup
program, and enable console redirection, if desired.
Maintaining Proper Back-Panel Ventilation
The back panel of your system provides airflow vents to maintain proper ventilation to the inside
of your system. Never place labels or other obstacles over an airflow vent.
Failure to Load usb-ohci Driver Message on Systems Running
Red Hat Enterprise Linux (Version 2.1)
A failure message may be displayed when
appears during startup. Update versions of Red Hat Enterprise Linux (version 2.1) prior to Update
4 mistakenly attempt to load this driver for the USB 2.0 controller. Red Hat Enterprise Linux
(version 2.1) does not support USB 2.0. To avoid this erroneous message on versions prior to
Update 4, remove the line in
Red Hat Enterprise Linux (version 2.1) Update 4 to resolve the problem.
Single Memory Module Installation
If only one memory module is installed, it must be installed in socket DIMM1_A or DIMM1_B.
Two-way interleaving is not supported for this configuration. See the
Troubleshooting Guide
4Information Update
Initializing USB controller (usb-ohci)
/etc/modules.conf
for more information about memory modules.
that causes
usb-ohci
to load. Otherwise, install
Installation and
NIC Teaming Limitations
If you configure the baseboard management controller (BMC) to access the system using the first
integrated NIC (NIC1), teaming functionality and BMC functionality are affected in certain
situations, as shown in Table 1-2.
Table 1-2. Effect of BMC Use of NIC1 on Teaming Functionality
AFT, ALB/RLB, and SFT
Teaming Mode
ActionEffectEffect
NIC1 allocated to BMC
before team is created
NIC1 allocated to BMC
after team is created
NIC1 BMC access disabled
before team is created
NIC1 BMC access disabled
after team is created
Normal teaming and BMC
functionality.
BMC and NIC1 issue a warning
message about the loss of
management traffic in the event
of adaptive failover.
Normal teaming and BMC
functionality.
BMC issues a warning message
about the loss of management
traffic in the event of adaptive
failover.
NIC1 does not display a warning
message but teaming functions
normally.
Normal teaming functionalityNormal teaming functionality
Normal teaming functionalityNormal teaming functionality
IEEE 802.3ad and Ether Channel
Teaming Mode
Normal teaming functionality.
BMC functionality may be
affected because of loss of
management traffic.
BMC and NIC1 issue a warning
message about loss of
management traffic in the event
of adaptive failover.
Normal teaming functionality.
BMC functionality may be
affected because of loss of
management traffic.
BMC issues a warning message
about loss of management traffic
in the event of adaptive failover.
NIC1 does not display a warning
message but teaming functions
normally.
NOTE: To avoid false error messages, use only the Intel® NIC drivers provided by Dell.
Information Update5
Redundant Power-Supply Indicator Code Update
Table 1-3 correctly identifies the redundant power-supply indicator codes. See your
and Troubleshooting Guide
Table 1-3. Power-Supply Indicator Codes
IndicatorIndicator Code
Power-onGreen indicates that the power supply is operational.
FaultAmber indicates a problem with the power supply (fan failure, voltage error,
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Power presentGreen indicates that power is present at the power supply and that the system
Changing the LCD Display of the System ID and Name
To change the LCD display of the system ID and name, enter the System Setup program as
described in the
screen. Then, in the screen that opens, select
enter the desired system ID for
LCD Status Messages Update
Table 1-4 lists updates to the LCD status messages that can occur and the probable cause for
each message. The LCD messages refer to events recorded in the system event log (SEL).
For information on the SEL and configuring system management settings, see the systems
management software documentation.
for more information about the redundant power supply.
etc.).
is connected to a power source.
User’s Guide
and select
Line 1
and system name for
Embedded Server Management
User-Defined
, and under
Line 2
.
User Defined LCD String:
Installation
from the main setup
Table 1-4. LCD Status Messages
Line 1
Message
SYSTEM IDSYSTEM NAMESYSTEM ID is a unique name,
Line 2
Message
6Information Update
CausesCorrective Actions
This message is for information
five characters or less, defined by
the user.
SYSTEM NAME is a unique
name, 16 characters or less,
defined by the user.
The system ID and name display
under the following conditions:
• The system is powered on.
• The power is off and active
POST errors are displayed.
only.
You can change the system ID
and name in the System Setup
program. See your User's Guide
for instructions.
Table 1-4. LCD Status Messages (continued)
Line 1
Message
E0000OVRFLW CHECK LOG LCD overflow message.
E0119TEMP AMBIENT
E0119TEMP RISERRiser card is out of acceptable
E0212VOLT PG nSystem power supply is out of
E0212VOLT BATT ROMBFaulty RAID battery.Replace the RAID battery.
E0212VOLT BATT CMOSFaulty system battery.Replace the system battery.
E0212VOLT RISER 5V
E0412RPM FAN n
Line 2
Message
TEMP BMC
VOLT RISER
FAN REDUNDANCY
LOST
CausesCorrective Actions
Check the SEL for details
A maximum of three error
messages can display sequentially
on the LCD. The fourth message
displays as the standard overflow
message.
Ambient system temperature is
out of acceptable range.
temperature range.
acceptable voltage range; faulty
or improperly installed power
supply.
Riser card voltage is out of
acceptable range; faulty or
improperly installed power
supply; faulty system board.
Specified cooling fan is faulty,
improperly installed, or missing.
on the events.
See "Troubleshooting System
Cooling Problems" in your
Installation and Troubleshooting
Guide.
See "Troubleshooting System
Cooling Problems" in your
Installation and Troubleshooting
Guide.
See "Troubleshooting Redundant
Power Supplies" in your
Installation and Troubleshooting
Guide.
See "Activating the Optional
Integrated RAID Controller"
in your Installation and Troubleshooting Guide.
See "System Battery" in your
Installation and Troubleshooting
Guide.
Reinstall the expansion-card cage.
See "Installing the ExpansionCard Cage" in your Installation and Troubleshooting Guide. If the
problem persists, see "Getting
Help" in your Installation and Troubleshooting Guide.
See "Troubleshooting System
Cooling Problems" in your
Installation and Troubleshooting
Guide.
Information Update7
Table 1-4. LCD Status Messages (continued)
Line 1
Message
E0780PROC n PRESENCEMicroprocessor is not installed
E07F0PROC n IERRFaulty or improperly installed
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E07FAPROC n THERMTRIP Specified microprocessor is out
E0876PS n MISSING
E0876PS n PREDICTIVEPower supply voltage is out of
E0876PS n AC LOST
Line 2
Message
PS n STATUS
PS n AC RANGE
CausesCorrective Actions
Install a microprocessor in
in socket n.
microprocessor.
of acceptable temperature range
and has halted operation.
socket n. See "Replacing a
Processor" in your Installation and Troubleshooting Guide.
See "Troubleshooting the
Microprocessors" in your
Installation and Troubleshooting
Guide.
See "Troubleshooting System
Cooling Problems" in your
Installation and Troubleshooting
Guide. If the problem persists,
ensure that the microprocessor
heat sinks are properly installed.
See "Replacing a Processor"
in your Installation and Troubleshooting Guide.
NOTE: The LCD continues to
display this message until the
system’s power cord is
disconnected and reconnected to
the AC power source, or the SEL
is cleared using either Server
Assistant or the BMC Management
Utility. See the Dell OpenManage
Baseboard Management
Controller User’s Guide for
information about these utilities.
No power available from the
specified power supply; specified
power supply is improperly
installed or faulty.
acceptable range; specified power
supply is improperly installed or
faulty.
Power source for specified power
supply is unavailable, or out of
acceptable range.
See "Troubleshooting Redundant
Power Supplies" in your
Installation and Troubleshooting
Guide.
See "Troubleshooting Redundant
Power Supplies" in your
Installation and Troubleshooting
Guide.
Check the AC power source
for the specified power supply.
EB107MEMORY SPAREDMemory spare bank enabled.Information only.
EFFF2ROMB PRESENCEIntegrated RAID controller is
IB110SBE LOG DISABLED
IS000INTRUSIONSystem cover has been removed. Information only
Line 2
Message
1x2 DRIVE FAIL n
SCSI CONNECTOR
PROC INIT ERR
PROC PROTOCOL
ERR
CHIPSET ERR
LOGGING DISABLED
CausesCorrective Actions
Faulty or improperly installed
hard drive or RAID controller.
Faulty or improperly installed
microprocessor or system board.
Faulty or improperly installed
PCI-e card.
Faulty or improperly installed
riser card.
Faulty system board.
activated.
See "Troubleshooting SCSI Hard
Drives" "Troubleshooting a RAID
Controller Card, " and
"Troubleshooting the Integrated
RAID Controller" in your
Installation and Troubleshooting
Guide.
See "Troubleshooting the
Microprocessors" in your
Installation and Troubleshooting
Guide. If the problem persists, see
"Getting Help" in your
Installation and Troubleshooting
Guide.
Remove and reseat the PCI-e
expansion cards. If the problem
persists, see "Troubleshooting
Expansion Cards" in your
Installation and Troubleshooting
Guide.
Reinstall the expansion-card cage.
See "Installing the ExpansionCard Cage" in your Installation and Troubleshooting Guide.
If the problem persists, the riser
card or system board is faulty.
See "Getting Help" in your
Installation and Troubleshooting
Guide.
Information only.
Information only.
NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"
in your User’s Guide.
Information Update9
Troubleshooting System Memory
The following procedure provides improved system memory troubleshooting techniques.
Problem
•Faulty memory module.
•Faulty system board.
•System status indicator is amber.
•LCD error code or system beep code indicates a memory problem.
•Systems management software issues a memory-related message through the LCD display
www.dell.com | support.dell.com
or systems management software.
Action
Memory-related beep code during system startup.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any
of the components inside the system. See your Product Information Guide for complete information
about safety precautions, working inside the computer, and protecting against electrostatic discharge.
1
Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
2
Open the system. See "Opening the System" in "Troubleshooting Your System"
in the
Installation and Troubleshooting Guide
3
Reseat the memory modules in their sockets. See "Installing Memory Modules"
in "Installing System Components" in the
4
Close the system. See "Closing the System" in "Troubleshooting Your System"
in the
Installation and Troubleshooting Guide
5
Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
If there is no memory-related beep code, the problem is resolved.
.
Installation and Troubleshooting Guide
.
.
6
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
a
Open the system. See "Opening the System" in "Troubleshooting Your System"
in the
b
Remove all memory modules from the system. See "Removing Memory Modules"
in "Installing System Components" in the
c
Replace one of the memory modules in socket DIMM1_B.
10Information Update
Installation and Troubleshooting Guide
Installation and Troubleshooting Guide
.
.
d
Close the system. See "Closing the System" in "Troubleshooting Your System"
Installation and Troubleshooting Guide
in the
e
Reconnect the system to the electrical outlet, and turn on the system and attached
.
peripherals.
f
If there is no memory-related beep code, the memory module is not faulty.
If the beep code reoccurs, the memory module is faulty and should be replaced.
7
Perform the following steps:
a
Turn off the system and attached peripherals, and disconnect the system from
its electrical outlet.
b
Open the system. See "Opening the System" in "Troubleshooting Your System"
Installation and Troubleshooting Guide
in the
c
Repeat step c through step f in step 6 for each memory module installed.
8
If you have tested all the memory modules and the problem persists, or none of the memory
modules passes, the system board is faulty. See "Getting Help" in the
Troubleshooting Guide
The system starts up successfully but there are memory-related error messages.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any
of the components inside the system. See your Product Information Guide for complete information
about safety precautions, working inside the computer, and protecting against electrostatic discharge.
1
Turn off the system and attached peripherals, and disconnect the system from the electrical
.
.
Installation and
outlet.
2
Open the system. See "Opening the System" in "Troubleshooting Your System" in the
Installation and Troubleshooting Guide
3
Ensure that the memory modules are populated correctly. See "General Memory Module
.
Installation Guidelines" in "Installing System Components."
If the memory modules are populated correctly, continue to the next step.
4
Reseat the memory modules in their sockets. See "Installing Memory Modules"
in "Installing System Components" in the
5
Close the system. See "Closing the System" in "Troubleshooting Your System"
Installation and Troubleshooting Guide
in the
6
Reconnect the system to the electrical outlet, and turn on the system and attached
Installation and Troubleshooting Guide
.
peripherals.
If there is no memory-related error message, the problem is resolved.
If the problem persists, see "Getting Help" in the
Installation and Troubleshooting Guide
.
.
Information Update11
There are memory-related error messages on the system LCD, or in the SEL.
1
Enter the System Setup program and disable the
See "Using the System Setup Program" in your
2
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics"
in "Running System Diagnostics" in the
3
Replace the memory module(s) identified by the diagnostics. See "Installing Memory
Modules" in "Installing System Components" in the
4
Enter the System Setup program and enable the
in step 1.
5
Restart the system. If there are still memory-related errors on the system LCD, or in the
La reproduction de ce document de quelque manière que ce soit sans l'autorisation écrite de Dell Inc. est strictement interdite.
Marques utilisées dans ce document : Dell, PowerEdge et le logo DELL sont des marques de Dell Inc. ; Red Hat est une marque déposée
de Red Hat, Inc. ; Microsoft et Windows sont des marques déposées de Microsoft Corporation ; Intel est une marque déposée de Intel
Corporation.
Tous les autres noms de marques et marques commerciales utilisés dans ce document se rapportent aux sociétés propriétaires des marques et
des noms de ces produits. Dell Inc. décline tout intérêt dans l'utilisation des marques déposées et des noms de marques ne lui appartenant pas.
Juillet 2005P/N N1840Rev. A03
Ce document contient des informations mises à jour portant sur les sujets suivants :
•Spécifications du système
®
•Activation de l'accélération matérielle vidéo sous Microsoft
•Correction des problèmes d'affichage sur écran plat lors de l'installation du système
d'exploitation Microsoft Windows
•Ventilation du panneau arrière
•Message indiquant l'échec du chargement du pilote usb-ohci sous Red Hat
(version 2.1)
•Installation d'un seul module de mémoire
•Contraintes liées à la mise en équipe (“teaming”) de plusieurs NIC
•Mise à jour concernant les codes des voyants des blocs d'alimentation redondants
•Modification de l'ID et du nom du système affichés sur l'écran LCD
•Mise à jour concernant les messages d'état de l'écran LCD
•Dépannage de la mémoire système
Server 2003
Windows® Server 2003
®
Enterprise Linux
Spécifications du système
Le tableau 1-1 met à jour les spécifications d'alimentation répertoriées dans le
Table 1-1. Spécifications de l'alimentation
Alimentation
Te n s i o n
100-240 VCA, 50/60 Hz, 9-4,5 A -(48-60) VCC, 12 A
Guide d'utilisation
Activation de l'accélération matérielle vidéo
sous Microsoft Windows Server 2003
Sous Microsoft Windows Server 2003, l'accélération matérielle vidéo est définie par défaut
sur une valeur faible. Or, le contrôleur vidéo du système prend en charge des fonctionnalités
avancées et requiert l'activation totale de l'accélération matérielle (option
Sans cette modification, le système risque de devenir instable. Pour régler l'accélération
matérielle vidéo, procédez comme suit :
1
Cliquez sur
Vous pouvez également effectuer un clic droit sur le bureau et sélectionner
2
Cliquez sur l'onglet
sur
Avancé
Démarrer
.
, puis sur
Paramètres
Panneau de configuration
dans la fenêtre
Propriétés de Affichage
et
Affichage
Complète
.
Propriétés
, puis cliquez
).
.
.
Mise à jour des informations 27
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