Dell™ 2150cn/2150cdn Color Printer
User's Guide
www.dell.com | support.dell.com
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Contents
Dell™ 2150cn/2150cdn Color Printer 1
User's Guide 1
Before Beginning 17
A Notes, Notices, and Cautions . . . . . . . . 19
1 Dell™ 2150cn/2150cdn Color Printer User's
Guide 21
2 Finding Information . . . . . . . . . . . . . . . 23
3 Product Features . . . . . . . . . . . . . . . . . 27
4 About the Printer . . . . . . . . . . . . . . . . . 29
Front and Rear View . . . . . . . . . . . . . . . . . 29
Front View
Rear View . . . . . . . . . . . . . . . . . . . . 30
Space Requirements . . . . . . . . . . . . . . . . . 30
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Securing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
. . . . . . . . . . . . . . . . . . . 29
Setting up the Printer (Printer Setup) 35
Contents 1
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
5 Preparing Printer Hardware . . . . . . . . . 37
Removing Tape . . . . . . . . . . . . . . . . . . . . 37
Removing the Print Head Device (PHD) Ribbons . . . . . 38
Installing the Toner Cartridges. . . . . . . . . . . . . . . . . . . . . 38
6 Installing Optional Accessories . . . . . . 41
Installing the Optional Memory Module . . . . . . . 41
Printing Printer Settings Report
Updating Your Driver to Detect Memory Module
Installing the Optional 250-Sheet Feeder . . . . . . . . . . . . 46
Printing Printer Settings Report
Updating Your Driver to Detect 250-Sheet Feeder
. . . . . . . . . 44
45
. . . . . . . . . 49
50
7 Connecting Your Printer . . . . . . . . . . . . 79
2 Contents
Installing the Optional Wireless Adapter
Verifying the Contents of the Box
. . . . . . . 51
. . . . . . . . 52
Installing the Wireless Adapter Using Video Instructions
(Recommended) . . . . . . . . . . . . . . . . . 52
Installing the Optional Wireless Adapter
. . . . . 53
Printing Printer Settings Report . . . . . . . . . 54
Determining the Wireless Network Settings
Configuring the Optional Wireless Adapter
. . . 55
. . . . . . 56
Using Wizard Setup to Configure a Wireless Adapter
Using Advanced Setup to Configure a Wireless Adapter
Constructing a New Wireless Network Environment for Your
Computer . . . . . . . . . . . . . . . . . . . . 66
Connecting Printer to Computer or Network . . . . . 80
57
59
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Direct Connection . . . . . . . . . . . . . . . . 80
Network Connection . . . . . . . . . . . . . . . 81
Turning on the Printer . . . . . . . . . . . . . . . . 82
8 Setting the IP Address . . . . . . . . . . . . . 83
Assigning an IP Address . . . . . . . . . . . . . . . 83
When Using the Easy Setup Navigator
When Using the Operator Panel
. . . . . 83
. . . . . . . . . 84
When Using the Tool Box . . . . . . . . . . . . 85
Verifying the IP Settings . . . . . . . . . . . . . . . 86
Verifying the Settings Using Printer Settings Report
86
Verifying the Settings Using Ping Command . . 87
9 Loading Paper . . . . . . . . . . . . . . . . . . . 89
10 Installing Printer Drivers on the Windows
Computers 93
Identifying Printer Driver Pre-install Status . . . . . . 93
When Using the Operator Panel
When Using the Tool Box
Disabling Firewall Before Installing Printer Software 94
Inserting the Drivers and Utility CD . . . . . . . . . 94
Direct Connection Setup
Network Connection Setup
. . . . . . . . . . . . . . . 95
. . . . . . . . . . . . . . 98
Network Printer Setup on a Local Network
Network Printer Setup on a Remote Network
. . . . . . . . . 93
. . . . . . . . . . . . 93
. . . 98
. . 104
Contents 3
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Setting Up for Shared Printing . . . . . . . . . . . . 111
Point and Print
. . . . . . . . . . . . . . . . . . 113
Peer-to-Peer . . . . . . . . . . . . . . . . . . . 115
11 Installing Printer Drivers on the Macintosh
Computers 121
Installing the Drivers and Software . . . . . . . . . . 121
Adding a Printer on Mac OS X 10.5 or 10.6
Adding a Printer on Mac OS X 10.4.11
Adding a Printer on Mac OS X 10.3.9
. . . 121
. . . . . 123
. . . . . . 124
Configuring Settings . . . . . . . . . . . . . . . 126
12 Installing Printer Drivers on the Linux Computers
(CUPS) 127
Operation on Red Hat Enterprise Linux 4 WS/5 Client 127
Setup Overview
Installing the Printer Driver . . . . . . . . . . . . . . . . . .127
Setting Up the Queue . . . . . . . . . . . . . . . . . . . . . . .128
Setting the Default Queue . . . . . . . . . . . . . . . . . . . .129
Specifying the Printing Options . . . . . . . . . . . . . . .129
Uninstalling the Printer Driver . . . . . . . . . . . . . . . .129
. . . . . . . . . . . . . . . . . 127
4 Contents
Operation on SUSE Linux Enterprise Desktop 10
Setup Overview
. . . . . . . . . . . . . . . . . 130
. . 130
Installing the Printer Driver . . . . . . . . . . . 130
Setting Up the Queue
Setting the Default Queue
Specifying the Printing Options
. . . . . . . . . . . . . . 131
. . . . . . . . . . . . 132
. . . . . . . . . 132
Setting the Password for Authority as the Printer Administrator
133
Uninstalling the Printer Driver
. . . . . . . . . . 133
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Operation on SUSE Linux Enterprise Desktop 11 . . 134
Setup Overview
. . . . . . . . . . . . . . . . . 134
Installing the Printer Driver . . . . . . . . . . . 134
Setting Up the Queue
Setting the Default Queue
. . . . . . . . . . . . . . 134
. . . . . . . . . . . . 136
Specifying the Printing Options . . . . . . . . . 136
Setting the Password for Authority as the Printer Administrator
137
Uninstalling the Printer Driver . . . . . . . . . . 137
Using Your Printer 139
13 Dell Printer Configuration Web Tool . 141
Overview . . . . . . . . . . . . . . . . . . . . . . . 141
When Using the Operator Panel
When Using the Tool Box
Using the Dell Printer Configuration Web Tool . . . . . . 143
Printer Status
Printer Jobs
. . . . . . . . . . . . . . . . . . 143
. . . . . . . . . . . . . . . . . . . 143
Printer Settings . . . . . . . . . . . . . . . . . 143
Print Server Settings
Copy Printer Settings
Print Volume
Printer Information
Tray Settings
. . . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . . . . 144
E-Mail Alert . . . . . . . . . . . . . . . . . . . 144
Set Password
Online Help
Order Supplies at:
. . . . . . . . . . . . . . . . . . 144
. . . . . . . . . . . . . . . . . . . 145
. . . . . . . . . . . . . . . . 145
Contact Dell Support at:
. . . . . . . . . 142
. . . . . . . . . . . . 142
. . . . . . . . . . . . . 145
Setting Up the Dell Printer Configuration Web Tool
Contents 5
. 145
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Setting Up From Web Browser . . . . . . . . . 145
Setting Up From Operator Panel . . . . . . . . . . . . . . .148
Page Display Format . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Top Frame
. . . . . . . . . . . . . . . . . . . . 148
Left Frame . . . . . . . . . . . . . . . . . . . . 150
Right Frame
. . . . . . . . . . . . . . . . . . . 151
Changing the Settings of the Menu Items . . . . . . . . . . . 152
Details of the Menu Items . . . . . . . . . . . . . . . . . . . .152
Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Printer Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Print Server Settings
. . . . . . . . . . . . . . . 175
Copy Printer Settings . . . . . . . . . . . . . . . . . . . . . . .204
Print Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Tray Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
14 Print Media Guidelines . . . . . . . . . . . . 209
6 Contents
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Paper Characteristics
Recommended Paper
Unacceptable Paper
. . . . . . . . . . . . . . 209
. . . . . . . . . . . . . . 210
. . . . . . . . . . . . . . . 211
Selecting Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Selecting Pre-Printed Media and Letterheads
. . 212
Selecting Pre-Punched Paper . . . . . . . . . . 212
Printing on a Letterhead (Pre-Printed and Pre-Punched Paper)
213
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Identifying Print Media and Specifications . . . . . . . . . . 218
Supported Paper Sizes
. . . . . . . . . . . . . . 218
Supported Paper Types . . . . . . . . . . . . . 219
Paper Type Specifications
. . . . . . . . . . . . 219
15 Loading Print Media . . . . . . . . . . . . . . 221
Capacity . . . . . . . . . . . . . . . . . . . . . . . 221
Print Media Dimensions . . . . . . . . . . . . . . . 221
Loading Print Media in the Standard 250-Sheet Tray and the Optional
250-Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Loading Envelopes in the Standard 250-Sheet Tray and Optional
250-Sheet Feeder
Loading Letterhead (Pre-Printed and Pre-Punched Paper)
Loading Print Media in the SSF . . . . . . . . . . . . . . . . . . 228
Loading an Envelope in the SSF
Using the SSF
. . . . . . . . . . . . . . . . 224
226
. . . . . . . . . 229
. . . . . . . . . . . . . . . . . . 231
16 Operator Panel . . . . . . . . . . . . . . . . . . 233
Printing 237
Linking Trays
. . . . . . . . . . . . . . . . . . . . . 232
Using the Operator Panel Buttons . . . . . . . . . . . 233
Printing a Panel Settings Page . . . . . . . . . . . . 234
When Using the Operator Panel
. . . . . . . . . 234
When Using the Tool Box . . . . . . . . . . . . 234
Contents 7
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
17 Printing . . . . . . . . . . . . . . . . . . . . . . . 239
Tips for Successful Printing . . . . . . . . . . . . . . 239
Tips on Storing Print Media
Avoiding Paper Jams
Sending a Job to Print . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Canceling a Job From the Operator Panel
Canceling a Job From a Computer Running Windows
. . . . . . . . . . . 239
. . . . . . . . . . . . . . 239
. . . . 240
241
Duplex Printing
. . . . . . . . . . . . . . . . . . . . 241
Duplex Printing With Duplexer (Dell 2150cdn Color Printer
. . . . . . . . . . . . . . . . . . . . . . 241
Only)
Duplex Printing Without Duplexer (Dell 2150cn Color Printer
Only) . . . . . . . . . . . . . . . . . . . . . . 242
Using Booklet Print (Dell 2150cn and 2150cdn Models)
Using the Stored Print Function
Secure Print
. . . . . . . . . . . . . . . . . . . 246
Private MailBox Print
. . . . . . . . . . . . 245
. . . . . . . . . . . . . . 246
Public MailBox Print . . . . . . . . . . . . . . 246
Proof Print
Storing Print Jobs
Printing the Stored Jobs
. . . . . . . . . . . . . . . . . . . . 246
. . . . . . . . . . . . . . . . 247
. . . . . . . . . . . . . 247
Specifying Your Password on the Operator Panel (Secure
Print/Private MailBox Print)
. . . . . . . . . . . 247
Deleting Stored Jobs . . . . . . . . . . . . . . . 248
Printing a Report Page . . . . . . . . . . . . . . . . 248
Printing Printer Settings Report
Printing Font Sample List
Printer Settings
. . . . . . . . . . . . . . . . . . . . 250
Printing Printer Settings Report
. . . . . . . . . 248
. . . . . . . . . . . . 249
. . . . . . . . . 250
244
8 Contents
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Using the Operator Panel to Change the Printer Settings 251
Using the Dell Printer Configuration Web Tool to Change the
Printer Settings . . . . . . . . . . . . . . . . . 252
Resetting Defaults
. . . . . . . . . . . . . . . . 254
Adjusting the Language . . . . . . . . . . . . . 255
Know Your Printer 257
18 Understanding the Tool Box Menus . . 259
Printer Settings Report. . . . . . . . . . . . . . . . . . . . . . . . . . 259
Printer Information
Menu Settings
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
TCP/IP Settings
Printer Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
System Settings
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Paper Density
Color Registration Adjustment . . . . . . . . . 270
Adjust Altitude
Reset Defaults
Non-Dell Toner . . . . . . . . . . . . . . . . . 272
Initialize Print Meter
Tray Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
TCP/IP Settings
Network Settings
. . . . . . . . . . . . . . . 259
. . . . . . . . . . . . . . . . . . 260
. . . . . . . . . . . . . . . . . 264
. . . . . . . . . . . . . . . . . 265
. . . . . . . . . . . . . . . . . . 270
. . . . . . . . . . . . . . . . . 272
. . . . . . . . . . . . . . . . . . 272
. . . . . . . . . . . . . . 273
. . . . . . . . . . . . . . . . . 276
. . . . . . . . . . . . . . . . 277
Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Chart Print
Machine Check
. . . . . . . . . . . . . . . . . . . . 278
. . . . . . . . . . . . . . . . . 278
Paper Wrinkle Check Mode . . . . . . . . . . . . . . . . . .279
Environment Sensor Info
Clean Developer
. . . . . . . . . . . . . . . . . 281
. . . . . . . . . . . . 280
Contents 9
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Refresh Mode . . . . . . . . . . . . . . . . . . 281
Resetting Defaults
When Using the Tool Box
. . . . . . . . . . . . . . . . . . 281
. . . . . . . . . . . . 281
19 Understanding the Printer Menus . . . . 283
Report / List . . . . . . . . . . . . . . . . . . . . . 283
Printer Setting
Panel Settings
PCL Fonts List
PCL Macro List . . . . . . . . . . . . . . . . . 283
Job History
Error History
Print Meter . . . . . . . . . . . . . . . . . . . 284
Color Test Page
Stored Documents
Admin Menu
Print Language . . . . . . . . . . . . . . . . . . . . . . . . . . . .284
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293
USB Settings . . . . . . . . . . . . . . . . . . 301
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .301
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
Secure Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .317
. . . . . . . . . . . . . . . . . . 283
. . . . . . . . . . . . . . . . . . 283
. . . . . . . . . . . . . . . . . 283
. . . . . . . . . . . . . . . . . . . 284
. . . . . . . . . . . . . . . . . . 284
. . . . . . . . . . . . . . . . . 284
. . . . . . . . . . . . . . . . 284
. . . . . . . . . . . . . . . . . . . . . 284
10 Contents
Tray Settings
. . . . . . . . . . . . . . . . . . . . . 318
Panel Language . . . . . . . . . . . . . . . . . . . . 322
Print Menu
. . . . . . . . . . . . . . . . . . . . . . 322
Secure Print
Private Mail Box
Public Mail Box
Proof Print
. . . . . . . . . . . . . . . . . . . 322
. . . . . . . . . . . . . . . . 323
. . . . . . . . . . . . . . . . . 324
. . . . . . . . . . . . . . . . . . . . 325
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Enabling the Panel Lock . . . . . . . . . . . . . . . . . . . . . 326
Disabling the Panel Lock . . . . . . . . . . . . . . . . . . . . 327
Resetting Defaults
When Using the Operator Panel
. . . . . . . . . . . . . . . . . . 327
. . . . . . . . . 327
20 Understanding Your Printer Software . 329
Printer Settings Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Status Window
Tool Box
Updater . . . . . . . . . . . . . . . . . . . . . 332
Troubleshooting
Status Monitor Widget for Macintosh
Status Monitor Widget Feature
Before Installing the Status Monitor Widget
Installing the Status Monitor Widget
Opening and Closing the Status Monitor Widget 333
Printer Status Window
Order Window . . . . . . . . . . . . . . . . . . 336
Preferences
Status Monitor Console for Linux
Status Monitor Console Feature
Before Installing the Status Monitor Console
Installing the Status Monitor Console
Starting the Status Monitor Console . . . . . . . 339
Printer Selection Window
Printer Status Window
Dell Supplies Management System Window
Service Tag Window
Settings Window
. . . . . . . . . . . . . . . . . 331
. . . . . . . . . . . . . . . . . . . . 331
. . . . . . . . . . . . . . . . . 332
. . . . . . . . . 332
. . . . . . . . . 332
. . . 332
. . . . . . . 333
. . . . . . . . . . . . . . 334
. . . . . . . . . . . . . . . . . . . 337
. . . . . . . . . . 338
. . . . . . . . . 338
. . 338
. . . . . . 339
. . . . . . . . . . . . 340
. . . . . . . . . . . . . . 341
. . 342
. . . . . . . . . . . . . . 344
. . . . . . . . . . . . . . . . 344
Contents 11
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
21 Understanding Fonts . . . . . . . . . . . . . 347
Typefaces and Fonts . . . . . . . . . . . . . . . . . 347
Weight and Style
Pitch and Point Size
. . . . . . . . . . . . . . . . . 347
. . . . . . . . . . . . . . . 348
Bitmapped and Scalable Fonts. . . . . . . . . . . . . . . . . . . . 349
Resident Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Symbol Sets for PCL 5/PCL 6
. . . . . . . . . . 352
22 Understanding Printer Messages . . . . . 355
23 Printing With Web Services on Devices (WSD)
361
24 Specifications . . . . . . . . . . . . . . . . . . . 365
12 Contents
Adding Roles of Printer Services . . . . . . . . . . . 361
Printer Setup
Installing a Printer Driver Using the Add Printer Wizard
. . . . . . . . . . . . . . . . . . . . . 362
362
Operating System Compatibility . . . . . . . . . . . 365
Power Supply
Dimensions
Memory
. . . . . . . . . . . . . . . . . . . . . 365
. . . . . . . . . . . . . . . . . . . . . . 365
. . . . . . . . . . . . . . . . . . . . . . . 365
Page Description Language (PDL)/Emulation, Operating System, and
Interface
. . . . . . . . . . . . . . . . . . . . . . . 366
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
MIB Compatibility . . . . . . . . . . . . . . . 366
Environment
Operation
. . . . . . . . . . . . . . . . . . . . . 366
. . . . . . . . . . . . . . . . . . . . 366
Print Quality Guarantee
Storage . . . . . . . . . . . . . . . . . . . . . 367
Altitude
Cables
. . . . . . . . . . . . . . . . . . . . . 367
. . . . . . . . . . . . . . . . . . . . . . . . 367
Maintaining Your Printer 369
25 Maintaining Your Printer . . . . . . . . . . 371
Determining the Status of Supplies . . . . . . . . . . . . . . . . 371
Conserving Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Storing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Replacing the Toner Cartridges . . . . . . . . . . . . . . . . . . . 373
Removing the Toner Cartridge
Installing a Toner Cartridge
. . . . . . . . . . . . . 366
. . . . . . . . . . 374
. . . . . . . . . . . 375
Replacing the Print Head Device (PHD) Unit. . . . . . . . 377
Removing the PHD Unit
Installing a PHD Unit
. . . . . . . . . . . . . 377
. . . . . . . . . . . . . . 379
Replacing the Retard Roller . . . . . . . . . . . . . . . . . . . . . 384
Removing the Retard Roller in the Standard 250-Sheet Tray
385
Installing a Retard Roller in the Standard 250-Sheet Tray
Cleaning Inside the Printer . . . . . . . . . . . . . . . . . . . . . . 387
Contents 13
386
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Cleaning the Feed Roller . . . . . . . . . . . . 387
Cleaning the CTD Sensor . . . . . . . . . . . . 392
Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . 396
Printing the Color Registration Chart
Determining Values . . . . . . . . . . . . . . . . . . . . . . . . .397
Entering Values . . . . . . . . . . . . . . . . . . . . . . . . . . . .399
. . . . . . 396
26 Removing Options . . . . . . . . . . . . . . . 403
Removing the Optional Memory Module . . . . . . . 403
Removing the Optional 250-Sheet Feeder. . . . . . . . . . . 406
Removing the Optional Wireless Adapter . . . . . . . . . . . 408
27 Clearing Jams . . . . . . . . . . . . . . . . . . . 411
Avoiding Jams . . . . . . . . . . . . . . . . . . . . 411
Identifying the Location of Paper Jams . . . . . . . . . . . . . 412
Clearing Paper Jams From the SSF . . . . . . . . . . . . . . . . 413
Clearing Paper Jams From the Standard 250-Sheet Tray 416
Clearing Paper Jams From the Fuser . . . . . . . . . . . . . . . 420
Clearing Paper Jams From the Duplexer . . . . . . . . . . . . 423
Clearing Paper Jams From the Optional 250-Sheet Feeder 425
Troubleshooting 429
28 Troubleshooting Guide . . . . . . . . . . . . 431
Basic Printer Problems . . . . . . . . . . . . . . . . 431
14 Contents
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\Mioga-
SFP-UGTOC.fm
Display Problems . . . . . . . . . . . . . . . . . . . 431
Printing Problems
Print Quality Problems
The output is too light
Toner smears or print comes off
Random spots/Blurred images
. . . . . . . . . . . . . . . . . . . 432
. . . . . . . . . . . . . . . . 434
. . . . . . . . . . . . . . 435
. . . . . . . . . 438
. . . . . . . . . . 439
The entire output is blank . . . . . . . . . . . . 440
Streaks appear on the output
Part or the entire output is black
. . . . . . . . . . . 442
. . . . . . . . . 443
Pitched color dots . . . . . . . . . . . . . . . . 444
Vertical blanks
Ghosting
. . . . . . . . . . . . . . . . . . 445
. . . . . . . . . . . . . . . . . . . . . 446
Light-induced fatigue . . . . . . . . . . . . . . 448
Fog
. . . . . . . . . . . . . . . . . . . . . . . 449
Bead-Carry-Out (BCO)
. . . . . . . . . . . . . 449
Jagged characters . . . . . . . . . . . . . . . . 450
Banding
. . . . . . . . . . . . . . . . . . . . . 451
Auger mark . . . . . . . . . . . . . . . . . . . 452
Wrinkled/Stained paper
Damage on the leading edge of paper
. . . . . . . . . . . . . 453
. . . . . . 455
Jam/Alignment Problems . . . . . . . . . . . . . . . . . . . . . . . 455
The top and side margins are incorrect
Color registration is out of alignment
. . . . . . 456
. . . . . . 456
Images are skewed . . . . . . . . . . . . . . . . 458
Standard 250-Sheet Tray Misfeed Jam
SSF Misfeed Jam
. . . . . . . . . . . . . . . . 460
. . . . . . 458
Optional 250-Sheet Feeder Misfeed Jam . . . . . 462
Regi Jam (Exit Sensor On JAM)
Exit Jam (Exit Sensor Off JAM)
. . . . . . . . . 463
. . . . . . . . . 463
Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed
. . . . . . . . . . . . . . . . . . . . . . . 464
Jam
SSF Multi-feed Jam
. . . . . . . . . . . . . . . 464
Contents 15
FILE LOCATION: C:\Users\fxstdpc-
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SFP-UGTOC.fm
Noise . . . . . . . . . . . . . . . . . . . . . . . . . 465
Appendix 475
B Appendix . . . . . . . . . . . . . . . . . . . . . . 477
Problems With Installed Optional Accessories
Other Problems
. . . . . . . . . . . . . . . . . . . . 467
. . . . 467
Contacting Service . . . . . . . . . . . . . . . . . . 470
Dell™ Technical Support Policy . . . . . . . . . . . 477
Online Services
. . . . . . . . . . . . . . . . . 477
Warranty and Return Policy. . . . . . . . . . . . . . . . . . . . . . 478
Recycling Information
. . . . . . . . . . . . . . 478
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478
16 Contents
Before Beginning
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
17
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionnote.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
18
FILE LOCATION: C:\Users\fxstdpc-
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use
of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal
injury, or death.
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell
Inc. is strictly forbidden.
Trademarks used in this text: Dell , the DELL logo are trademarks of Dell Inc.; Microsoft, Windows,
Windows Server , Windows Vista, and Active Directory are either trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other countries; Adobe and Photoshop are
either registered trademarks or trademarks of Adobe Systems Incorporated in the United States
and/or other countries; Wi-F i is a registered trademarks of the Wi-Fi Alliance; Red Hat and Red Hat
Enterprise Linux are registered trademarks of Red Hat. Inc. in the U.S. and other countries; SUSE is
a registered trademark of Novell, Inc., in the United States and other countries.
XML Paper Specification (XPS) : This product may incorporate intellectual property owned by
Microsoft Corporation. The terms and conditions upon which Microsoft is licensing such intellectual
property may be found at http://go.microsoft.com/fwlink/?LinkId=52369; DES : This product
includes software developed by Eric Young (eay@mincom.oz.au); AES : Copyright (c) 2003, Dr
Brian Gladman, Worcester, UK. All rights reserved. This product uses published AES software
provided by Dr Brian Gladman under BSD licensing terms; TIFF (libtiff) : Copyright (c) 1988-1997
Sam Leffler and Copyright (c) 1991-1997 Silicon Graphics, Inc.; ICC Profile (Little cms): Copyright
(c) 1998-2004 Marti Maria.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Our printer software uses some of the codes defined by the Independent JPEG Group.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Notes, Notices, and Cautions 19
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\sectionnote.fm
As for RSA BSAFE
RSA BSAFE software, produced by RSA Security Inc., has been installed on this
printer.
____________________
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or
disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the
Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable
FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
September 2010 Rev. A01
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
20 Notes, Notices, and Cautions
1
Dell™ 2150cn/2150cdn Color Printer
User's Guide
Click the links to the left for information on the features, options, and operation
of your printer. For information on other documentation included with your
printer, see "Finding Information."
To order replacement toner cartridges or supplies from Dell:
NOTE: For Macintosh, start the Status Monitor Widget, and then select Order
Supplies button to open Order window.
1
Double-click the icon on your desktop.
If you cannot find the icon on your desktop, follow the procedure below.
a
Click
DLRMM.EXE
Printers\Additional Color Laser
Software\Reorder
printer software is installed.
b
Click
File
on the toolbar, and click
menu.
c
Right-click the shortcut icon.
d
Choose
(create shortcut)
The
Dell Supplies Management System
Send To
under
x:\abc\Dell
, where
from the drop-down menu, and then click
on the submenu.
x:\abc
is the location where the
Create Shortcut
window appears.
on the drop-down
Desktop
You can also launch the Dell Supplies Management System by clicking
All Programs Dell Printers Additional Color Laser Software
Dell Supplies Management System
2
Click the
(
www.dell.com/supplies
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Visit Dell printer supplies ordering web site
), or order Dell printer supplies by phone.
Dell™ 2150cn/2150cdn Color Printer User's Guide 21
.
link
Start
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section01.fm
To ensure that you get the best service, have your Dell printer Service Tag
ready.
For information regarding locating your Service Tag number, see
Service Code and Service Tag.
"
"
Express
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
22 Dell™ 2150cn/2150cdn Color Printer User's Guide
Finding Information
NOTE: The following are the optional accessories that you can buy separately.
• Additional memory (512 MB)
• 250-sheet feeder
• Wireless adapter
• USB cable
• Ethernet cable
What are you looking for? Find it here
• Drivers for my printer
User's Guide
•My
Drivers and Utilities CD
2
The Drivers and Utilities CD contains setup video,
documentation, and drivers for your printer. You can
use the CD to install drivers or access your setup video
and documentation.
Readme files may be included on your CD to provide
last-minute updates about technical changes to your
printer or advanced technical reference material for
experienced users or technicians.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Finding Information 23
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section02.fm
What are you looking for? Find it here
• How to use my printer
Quick Reference Guide
• Safety information
Product Information Guide
• Warranty information
CAUTION: Read and follow all safety instructions in
your Product Information Guide prior to setting up and
operating your printer.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
24 Finding Information
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section02.fm
What are you looking for? Find it here
• How to set up my printer
Setup diagram
• Express Service Code and
Service Tag
The Express Service Code and Service Tag are located
inside the toner access cover of your printer.
• Latest drivers for my printer
Go to support.dell.com.
• Documentation for my
printer
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Finding Information 25
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section02.fm
What are you looking for? Find it here
• Answers to technical service
and support questions
support.dell.com provides several online tools,
including:
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses
• Upgrades — Upgrade information for components,
such as the printer drivers
• Customer Care — Contact information, order status,
warranty, and repair information
• Downloads — Drivers
• Manuals— Printer documentation and product
specifications
Go to support.dell.com . Select your region, and fill in
the requested details to access help tools and
information.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
26 Finding Information
Product Features
This chapter describes the product features and indicates their links.
3
Duplex Printing (Duplex Print)
You can print two or more pages on
both sides of a sheet of paper. For
models with the duplexer (2150cdn
Color Printer), automatic duplex
printing is available. Manual duplex
printing is available for models
without the duplexer (2150cn Color
Printer).
Using the Stored Print Function
(Stored Print)
The Stored Print feature allows you to
temporarily store your print data in the
printer memory and output it later.
You can effectively manage your time
when you print confidential data or
large-volume data at off-peak hours.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Product Features 27
FILE LOCATION: C:\Users\fxstdpc-
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Multiple Up in the Layout tab (N-up
Print)
The Multiple Up feature enables you
to print documents as reduced-size
documents containing 2, 4, 8, 16, or
32 pages on a single sheet of paper by
setting from the printer driver. This
feature helps save paper.
Installing the Optional Wireless
Adapter (Wireless Print)
With wireless LAN in the printer, you
can install the printer wherever you
like, and print without connecting the
printer to your computer directly.
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
28 Product Features