Dell 2007FP, 2007FPB Setting Up

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About Your Monitor

Dell™ 2007FP Flat Panel Monitor

Front View

Back View

Side View

Bottom View

Monitor Spe cifications

Universal Serial Bus (USB) Interface

Plug and play capability

Caring for Your Monitor

Front View

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1 Input indicato rs

2 Input Source Select

3 OSD Menu / Select

4 Dow n (-)

5 Up (+)

6 Po wer button (with pow er light indicato r)

Back View

1

VESA mounting holes (100mm)
(Behind atta ched base plate)

Use to mount the monitor.

2 Conne ctors labe l Indicate the po sitions a nd types of connecto rs.

3 Barcode serial nu mber label

Refer to this labe l if you nee d to contact Dell for
technical sup port.

4 Security lock slot

Use a s ecurity lock w ith the slot to he lp secure your
monitor.

5 Monito r Lock/Release Button Pre ss to release the sta nd from the monitor.

6 Regulato ry rating la bel List th e regulatory appro vals.

7 Dell Sound ba r mounting bracke ts Attach the o ptional Dell Soundbar.

8

Lock do wn/release bu tton

Pus h the monito r dow n, press the button to unlock
the monitor, an d the n lift the monitor to the des ired
height.

9 Cable management hole

Help o rganize cable s by placing them through the
hole .

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Side View

Right side

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Left side

1 USB dow ns tream ports

Bottom View

1 AC powe r cord conne ctor

2 DVI connector

3 VGA con nector

4 Composite video connecto r

5 S-Video connector

6 USB upstrea m port

7 USB dow ns tream ports

8 DC powe r conn ecto r for Dell™ Soundba r

Monitor Specifications

General

Mode l numbe r 2007 FP

Flat Panel

Screen type Active matrix - TFT LCD

Screen dimensions 20.1 inche s (20.1-inch view a ble imag e s ize)

Pre se t display area:

Horizo nta l 408 mm (16.1 inches)

Vertical 306 mm (12.1 inches)

Pixel pitch 0.255 mm

View ing angle +/- 89° (vertical) typ, +/- 89° (horizo nta l) typ

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Luminance output 300 cd/m ²(typ)

Contrast ratio 800:1 (typ)

Face plate coa ting Antiglare with hard-coating 3H

Backlight CCFL (6) edge light system

Respon se Time 16ms typical

Resolution

Horizo nta l scan range 30 kHz to 81 kHz (automatic)

Vertical scan range 56 Hz to 76 Hz , exception 16 00 x 1200 at 60 Hz only

Optimal preset resolution 1600 x 1200 a t 60 Hz

Highe st preset re so lution 1600 x 1200 a t 60 Hz

Video Supported Modes

Video display capabilities (DVI playback) 480p /576p/720p

Video display capabilities (Compo site playb ack) NTSC/PAL

Video display capabilities (S-Vide o pla yback) NTSC/PAL

Preset Display Modes

Dell™ gua rantee s imag e s ize and cente ring for all preset modes listed in the follow ing ta ble.

Display Mode Horizontal Frequency

(kHz)

Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity

(Horizontal/Vertical)

VGA, 720 x 400 31.5 70.1 28.3 -/+

VGA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+

Electrical

Video input signa ls Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance

Digital DVI-D TMDS, 600mV for e ach differential line, 50 ohm
input impe da nce
S-video, Y input 1 volt(p-p), C input 0.286 volt(p-p), 75 ohm input
impeda nce
Composite, 1 volt(p-p), 75 oh m input impedance

Synchronization inpu t sign als se pa rate horizontal an d vertical,

3.3V CMOS or 5V TTL leve l, positive or ne ga tive s ync.
SOG (Sync on gree n)

AC input voltage / frequen cy / current 100 to 240 VAC / 50 or 60 Hz + 3 Hz / 2.0A (Max.)

Inrush current 120V: 40A (Max.)

240V: 80A (Max.)

Physical Characteristics

Signal cable type D-sub: Detacha ble, Ana log, 15pin, shipped attache d to the

monitor
DVI-D: Detachable, Digital, 24pin, shippe d deta ched from the
monitor
S-video: Not included with display

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Composite: Not included w ith display

Dimensions (w ith stand ):

Heigh t (fully extended in portrait mode ) 547.6 mm (21.6 inches)

Heigh t (compresse d/locked in landscap e mode) 367 mm (14.5 inches)

Width 445.3 mm (17.5 inches)

Depth 193.50 mm ( 7.6 inches)

We ight

Monito r (Stand and Head) 6.9 Kg (15.2 lb)

Monito r Flat pa ne l only (VESA Mode) 5.2 Kg (11.5 lb)

We ight with packaging 9.6 Kg (21.2 lb)

Environmental

Tempera ture :

Ope rating 5° to 35°C (41° to 95°F)

Non-operating Stora ge: 0° to 60°C (32° to 14 0°F)

Shipping : -20° to 60°C(-4° to 140°F)

Humidity:

Ope rating 10% to 80% (non-conde ns ing)

Non-operating Stora ge: 5% to 90% (no n-cond ensing)

Shipping : 5% to 90%(non-condensing )

Altitude :

Ope rating 3,657.6 m (12,000 ft) max

Non-operating 12,192 m (40,000 ft) max

Thermal dissipa tion 256.0 BTU/hou r (maximum)

187.66 BTU/hour (typical)

Power Management Modes

If you ha ve VESA's DPMS compliance dis play card or softw are installed in your PC , the monitor can auto matically reduce its pow e r consumption when not
in use . This is refe rred to as 'Po wer Save Mode'*. If activity from keyboard, mous e o r othe r input devices is dete cted by the compute r, the monitor w ill
automatically "wa ke up ". The following tab le show s the pow er consumption a nd signa ling of this automatic pow er saving feature:

VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption

Normal
operation

Active Active Active Green 75W (maximum)*

55W (normal)**

Active-off mode Inactive Inactive Blanked Amber Les s than 2 W

Switch o ff - - - Off Les s th an 1 W (at 230 V)

* With Audio + USB

** W itho ut Audio + USB

This monitor is ENERGY STAR®-compliant as well as TCO '99/ TCO '03 pow e r manag ement compatible.

* Zero pow e r consumption in OFF mode can only be a chieve d by disconn ecting the main cable from the monito r.

Pin Assignments

VGA Connector

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Pin Number 15-pin Side of the Connected Signal Cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 GND

5 Self-test

6 GND-R

7 GND-G

8 GND-B

9 Computer 5V/3.3V

10 GND-s ync

11 GND

12 DDC data

13 H-s ync

14 V-sync

15 DDC clock

DVI Connector

Pin Number 24-pin Side of the Connected Signal Cable

1 TMDS RX2-

2 TMDS RX2+

3 TMDS Ground

4 Floating

5 Floating

6 D DC Clock

7 D DC Data

8 Floating

9 TMDS RX1-

10 TMDS RX1+

11 TMDS Ground

12 Floating

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12 Floating

13 Floating

14 +5V / +3.3V pow er

15 Self test

16 Hot Plug Detect

17 TMDS RX0-

18 TMDS RX0+

19 TMDS Ground

20 Floating

21 Floating

22 TMDS Ground

23 TMDS Clock+

24 TMDS Clock-

S-video Connector

Pin Number 5-pin Side of the Connected Signal Cable (Cable not included)

1 GND

2 GND

3 LUMA

4 CHROMA

5 GND

Composite Video Connector

Pin Number 1-pin Side of the Connected Signal Cable (cable not included)

1 LUMA COMPOSITE CHROMA

Universal Serial Bus (USB) Interface

This monitor supports High-Spe ed Certified USB 2.0 interface.

Data Rate Pow e r Con sumption

High sp ee d 480 Mbps 2.5W (Max., each port)

Full spe ed 12 Mbps 2.5W (Max., each po rt)

Low speed 1.5 Mbps 2.5W (Max., each port)

USB Upstream Connector

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Pin Number 4-pin Side of the connector

1 DMU

2 VCC

3 DPU

4 GND

USB Downstream Connector

Pin Number 4-Pin Side of the Signal Cable

1 VCC

2 DMD

3 DPD

4 GND

USB Ports

1 ups tream - rear
4 down stre am - 2 on re ar; 2 on left side

NOTE: USB 2.0 capa bility requires 2.0 capa ble compute r

NOTE: The monitor's USB inte rface w orks only whe n the monito r is on o r in pow e r save mode , If you sw itch the monito r off and then on,

attache d pe riphe rals may take a few secon ds to resume normal function ality.

Plug and Play Capability

You can insta ll the monitor in any Plug a nd P lay-compatible syste m. The monitor automatically provide s the computer syste m with its Extende d Displa y
Identification Data (EDID) using Display Data Channe l (DDC) protocols so the system can configure itself and optimize the monito r se ttings. If des ired,
the use r can s ele ct different se tting s, but in most cas es monito r insta llation is automatic.

Caring for Your Monitor

CAUTION: Rea d and follow the s afety ins tructions be fore clean ing the monito r.

CAUTION: Before clea ning th e monitor, unplug the monitor pow er cable from the ele ctrical outle t.

To clean your antistatic scre en, lightly dampen a s oft, clean cloth w ith w ater. If pos sible , use a special scree n-cleaning tissue or solutio n suitable
for the antista tic coating. Do not use be nze ne , thinne r, ammonia, ab ras ive cleaners , or compressed a ir.
Use a lightly-dampen ed, warm cloth to clea n the plastics. Avoid using d ete rge nt o f any kind a s s ome dete rge nts leave a milky film on the plas tics.
If you notice a w hite po wder w he n you unpack your monito r, wipe it off with a cloth. This white po wder occurs du ring the shipping of the monitor.
Handle your monitor w ith care as darker-colore d pla stics may scratch a nd s how w hite scuff marks more than lighte r-colored monitor.
To help maintain the bes t image qua lity on your monitor, use a dynamically chang ing screen sa ver and po w er off your monitor w he n no t in use.

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Using Your Adjustable Monitor Stand

Dell™ 2007FP Flat Panel Monitor

Attaching the Stand

Organizing Your Cables

Using the Tilt, Swivel and Vertical Extens ion

Removing the Stand

Attaching the Stand

1. Place the stand on a flat surface.

2. Fit the groove on the back of the monito r onto the 2 tabs o f upper stand .

3. Low er the monito r so that the monitor moun ting a rea sna ps on or locks to sta nd.

Organizing Your Cables

After attaching all necessary cables to your monitor and compute r, (See Connecting Your Monitor for cable
attachment,) use the C able mana ge ment ho le to neatly organize a ll cables as sho w n ab ove .

Using the Tilt, Swivel and Vertical Extension

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Tilt/Swivel

With the built-in ped es ta l, you can tilt and/or swive l the monitor for the most comfortab le view ing angle.

NOTE: Stan d is de ta ched and exte nded when th e monitor is sh ippe d from the factory.

Vertical Extension

Stand exte nd s vertically up to 130mm via the Lo ck dow n / releas e button.

NOTE: If locked in th e dow n po sition, pres s th e Lo ck dow n / rele as e butto n on the bottom rear of sta nd. Lift

the front pane l up and e xten d the stand to the de sire d he ight.

NOTICE: Before relocating or moving the monito r to a different location, make s ure that the s tand is

LOC KED DOWN. To lock it do wn, lower the height of the pane l until it clicks and is locked into place.

Removing the Stand

After placing the monitor pa ne l on a soft cloth or cus hion, press and ho ld the Monito r Lock / Relea se Butto n, and
the n remove the sta nd.

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NOTE: To pre vent scratches on th e LC D scree n w hile re moving the stand , ens ure that the monitor is pla ced

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Des ktops & Workstations

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All Support Options

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Getting Started

Product Support

Parts & Upgrades

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Join the Discuss ion

Share Your Ideas

Read our Blog

Ratings & Reviews

Com munity Home

Company Information

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Corporate Res pons ibility

Careers

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News room

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Setting Up Your Monitor

Dell™ 2007FP Flat Panel Monitor

Connecting Your Monitor

Using the Front Panel Buttons

Using the OSD

Setting the Optimal Re solution

Using the Dell ™ Sound bar (Optional)

Connecting Your Monitor

CAUTION: Before you be gin any o f the proce dure s in this s ection, follow the Safety Ins tructions .

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1 AC powe r cord conn ector

2 DVI conn ector

3 VGA conne ctor

4 Composite video connecto r

5 S-Video conne ctor

6 USB upstrea m port

7 USB downs trea m ports

8 DC powe r conne ctor for Dell™ Soun dbar

To connect your monitor to the computer perform the following steps/instructions.

Turn off your comput er and disconn ect the pow er cable .
Con nect eith er the white (digital DVI-D) or the blue (an alog VGA) displa y conne ctor cable to the co rrespo nding video po rt on the back of yo ur computer. Do no t use both cables on the same compu ter. The
only cas e in wh ich both cab les can be us ed is if the y are con necte d to tw o differe nt compute rs with appro priate video s ystems . (Grap hics are fo r illustration only. System app eara nce may vary).
Con nect the upst ream USB port (cable supp lied) to a n appro priate USB port on yo ur compute r .
Con nect USB perip herals to the dow nstre am USB ports (rea r or side ) on the monitor. (See rear o r bottom view for deta ils.)
Plug th e pow er cables fo r your compute r and monito r into a ne arby o utlet.
Turn on the monitor a nd compute r.

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If your monitor dis plays a n image, inst allation is complete . If it does no t displa y an image , see Sol ving Proble ms.
Use the cab le holde r on the monitor st and to nea tly organ ize the cables .

NOTE: If your compute r doe s not suppo rt the DVI connector, you can leave the ca ble unco nnecte d or remo ve it.

NOTE: For USB pe ripherals alrea dy conne cted to your compute r, changing the USB conn ection to your monitor is not ne cess ary.

Using the Front Panel Buttons

Use the cont rol butto ns on the fron t of the mon itor to ad just th e chara cteristics o f the image being d isplaye d. As you us e the se b utton s to a djust th e cont rols, an OSD s how s the ir numeric values a s the y change .

A

Input Source Select

Use Input Sou rce Select bu tton to sele ct betw een four differe nt video signa ls that may be conn ected to your monito r.

1. VGA input

2. DVI-D input

3. S- Vide o input

4. Compos ite video input

As you cycle thro ugh th e inputs you w ill see th e follow ing mess age s to ind icate curre ntly sele cted inpu t sou rce. It may take 1 o r 2 secon ds for th e image to app ear.

or

or

If either VGA or DVI-D input is se lected and b oth VGA and DVI-D cables are n ot conne cted , a floating dialog b ox as s how n be low w ill appe ar.

or

If either S-Video or Compo site inp ut is se lected and b oth cab les are not con necte d or the video s ource is turned off, the scre en w ill not have an image. If an y button is
pres sed (except po we r butto n), the monito r displays the follow ing mes sag e:

B The MENU bu tton is u sed to launch the on -screen display(OSD) and sele ct the OSD Men u. See Access ing the Menu System .

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OSD Menu / Select

C

,D

Down (-) and Up (+)

Use thes e butt ons fo r navigat ing and adjus ting the slider-ba r(decrea se/increa se range s) controls in the OSD.

E

Power button

(with power light indicator)

The gre en LED ind icates the monito r is on an d fully functional. An ambe r LED indicate s DPMS pow er save mode .

The Po we r butto n turns th e monitor o n and off.

Using the OSD

Accessing the Menu System

NOTE: If you chan ge th e se ttings a nd the n eithe r proce ed to anot her menu , or exit the O SD menu, the monito r automa tically saves thos e chan ges . The chang es a re also save d if you chan ge the set tings

and t hen w ait for the OSD menu to disapp ea r.

1. Push the MENU butto n to lau nch the OSD menu and display th e main menu.

Main Menu for Analog (VGA) Input

Or

Main Menu for non Analog (non VGA) Input

NOTE: AUTO ADJUST is only availab le whe n you a re usin g the a nalog (VGA) conne ctor.

2. Push the and butt ons to move be twe en th e se tting op tions . As you move from one icon to a nothe r, the op tion na me is highlight ed. See the ta ble for a complete list o f all the op tions availab le for
the mon itor.

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3. Push the MENU butto n once to activa te the highlighte d opt ion.

4. Push and button t o se lect the d esire d para meter.

5. Push MENU to ente r the slide bar a nd the n use the and button s, according to the indicators on the menu, to make your chang es.

6. Select the "b ack" opt ion to re turn to th e main menu o r "exit" to exit the OSD menu.

Icon Menu and Submenus Description

EXIT

Select to exit the main men u.

BRIGHTNESS
& CONTRAST

Back

Brightness

Contrast

Exit Menu

This menu is to activate Brightne ss/Co ntras t adjus tment.

Pus h to se lect Back to go back to th e main menu.

Brightne ss a djusts the luminan ce of the backlight.

Pus h the but ton to increase bright ness and push th e butto n to de crea se brig htnes s (min 0 ~ max 100).

Adjust Bright nes s first, and then a djust C ontra st on ly if furthe r adjus tment is ne ces sary.

Pus h the bu tton to increas e contra st a nd pus h the bu tton to decre ase contras t (min 0 ~ max 100).
The Co ntras t function a djusts the d egre e of differe nce be twe en d arknes s an d lightne ss o n the monito r scree n.

Pus h to exit the OSD main menu.

NOTE: Wh en us ing DVI source , the contra st ad justmen t is not a vailable .

AUTO ADJUST

Even th ough your compute r recogn izes your monitor on startu p, the Auto Adjustme nt function o ptimizes the dis play se ttings for use w ith you r particular s etup.

NOTE: In most ca ses , Auto Adjust produce s the bes t image for you r configurat ion.

NOTE: AUTO ADJUST option is o nly available whe n you a re using the a nalog (VGA) conne ctor.

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INPUT

SOURCE

Back

VGA

DVI-D

S-Video

Composite

Scan for Sources

Exit Menu

The INPUT SOURC E menu is to sele ct betw ee n different video s ignals th at may be conne cted to your monitor.

Pus h to se lect Back to go back to th e main menu.

Select VGA input w hen you are using th e ana log (VGA) connecto r. Push to sele ct the VGA input s ource.

Select DVI-D input w hen yo u are us ing the Digital (DVI) conn ector. Pu sh to s elect th e DVI input so urce.

Select S-Video input w hen yo u are us ing S-Video co nnecto r. Push to sele ct the S-Video input so urce.

Select Co mposite input w hen you are using compo site vide o conn ector. Pu sh to s elect th e compos ite inpu t source .

Pus h butto n to sca n for availa ble input signals .

Pus h to exit the OSD main menu.

COLOR

SETT INGS

Colo r Settings adjus ts the color se tting mode and co lor tempera ture.

There a re differe nt color se tting s ub-menus for VGA/DVI-D and Vide o input .

Color setting submenu for VGA/DVI-D input Color setting submenu for Video input

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Back

Color Settings Mode

(VGA/DVI-D)

Color Adjustment

Color Reset

Exit Menu

or

Pus h to se lect Back to go back to th e main menu.

To achieve the d ifferent colo r mode for PC and Ma c.

PC Blue : PC Blue is s electe d to ob tain a bluish tint. This colo r settin g is typically use d for te xt base d ap plications (Spread shee ts, Programming, Text Edito rs etc.).

PC Red : Red Pre set is s electe d to o btain a redde r tint. This color s etting is typically use d for color inte nsive a pplication s (Pho togra ph Image Editing, Multimedia ,
Movies etc.).

PC C usto m: Use the p lus and minus butto ns to increas e or de creas e ea ch of the three colors (R, G, B) indep ende ntly, in single digit increment s, from '0' to '100'.

NOTE: Colo r tempera ture is a measu re of the 'warmth' o f the image colors (red/gre en/blue ). The tw o availa ble pre sets ('Blue' and 'Red ') favor blue a nd red

according ly. Select each one to see how each range suits yo ur eye....or utilize th e 'Cus tom Colo r' option to custo mize the co lor set tings to your exa ct choice.

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Return yo ur monitor color s etting s to tho se that w ere set a t the time o f manufacture .

Pus h to exit the OSD main menu.

IMAGE
MODES

Back

VGA/DVI-D input

Desktop Mode

Multimedia Mode

Gaming Mode

Video input

Theater Mode

Sports Mode

Nature Mode

Exit Menu

There a re 3 image modes for different u sag e.

Image mode submenu for VGA/DVI-D input Image mode submenu for Video input

or

NOTE: Image modes a re differe nt bet we en the VGA/DVI-D and Vide o input s

Pus h to se lect Back to go back to th e main menu.

Mode suitab le for de sktop applicatio ns.

Mode for multimedia app lications , eg video playba ck.

Mode suitab le for ga ming applicatio ns.

Mode suitab le for movie pla yback.

Mode suitab le for sp orts s cenes .

Mode suitab le for nat ure sce nes .

Pus h to exit the OSD main menu.

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DISPLAY
SETT INGS

Back

Wide Mode

H Position
V Position

Sharpness

Zoom

Horizontal Pan

Vertical Pan

Pixel Clock

Phase

Audio Option

Pus h to se lect Back to go back to th e main menu.

Adjust th e image ratio as 1:1, aspe ct or full scree n.

NOTE: Wide Mode adjus tment is n ot req uired at optimal pres et re solutio n 1600 x 12 00.

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Display Info

Display Reset

Exit Menu

Whe n making cha nges to eith er the 'Horizonta l' or 'Vertical' se ttings , no chang es w ill occur to the s ize o f the view ing are a: the imag e will simply be s hifted in
resp ons e to you r sele ction/chang e.

Use the an d button s to a djust image to le ft/right and u p/dow n. Minimum is '0' (-). Maximum is '100' (+).

This feat ure can make the image look s harpe r or so fter. Use o r to adjus t the s harpn ess from '0' to '100' .

Use the Zoo m function to zo om in to sp ecific area o f interes t.

Using th e and keys to z oom in and out.

Whe n usin g the z oom function .

Use the and button s to a djust image to le ft/right and u p/dow n. Minimum is '0' (-). Maximum is '100' (+).

The Ph ase and P ixel Clock adju stments allow you to a djust your monitor to your prefe rence . These setting s are access ed t hrough the main OSD menu , by selecting
'Image Set tings'.

Use the an d buttons to adjust for be st image qua lity.

If satis factory res ults are not o btaine d usin g the P has e ad justment , use the Pixel Clo ck (coarse) ad justmen t and th en us e Ph ase (fine), again.

NOTE: Pixel Clo ck and Ph ase Adjustme nts are only ava ilable for "VGA" inp ut.

To turn on or off Audio P owe r during P ow er Save mod e.

All the se ttings re late d to this monitor.

Rese t the image to th e origina l factory se tting.

Pus h to exit the OSD main menu.

MENU

SETT INGS

Back

Language

Menu Horizontal Position

Pus h to se lect Back to go back to th e main menu.

Lang uage opt ion to s et the OSD displa y to one of five langu age s (English , Espan ol, Francais , Deutsch, Jap anes e).

and bu ttons move OSD to th e left an d right.

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Menu Vertical Position

Menu Timer

Transparency

Menu Rotation

Menu Lock

Factory Reset

DCC/CI

Exit Menu

and bu ttons move OSD up a nd do wn.

OSD Hold Time: Sets the lengt h of time the O SD will remain active a fter the last time you press ed a butto n.

Use the an d button s to a djust the slide r in 5 seco nd incremen ts, from 5 to 60 s econd s.

This function is used to ad just the OSD backgro und from op aque to tran spa rent.

Rotate s the OSD by 90 de gree s coun ter-clockwis e. Your can a djust a ccording to your Dis play Rotation.

Con trols us er acces s to a djust ments. W hen 'Yes ' (+) is se lected , no use r adjus tments a re allow ed. All buttons a re locked except the menu button .

NOTE: Wh en the OSD is locked, pre ssin g the men u butto n will take the us er directly to the OSD se ttings menu, with 'OSD Lock' pre-se lected o n ent ry. Select

No(-) to unlock an d allow use r access to all app licable se ttings.

Rese t all OSD set tings to the facto ry pres et value s.

DDC/CI (Display Data Chan nel/Co mmand Interfa ce) allows your monito r paramet ers (bright nes s, color bala nce e tc) to be ad justa ble via s oftwa re o n your PC . You
can disa ble this feat ure by se lecting " Disable" .
Enab le this fe ature for bes t use r experie nce an d optimum perfo rmance of you r monitor.

Pus h to exit the OSD main menu.

PIP

SETT INGS

This function b rings up a wind ow d isplaying image from ano ther inpu t sou rce.

PIP submenu when PIP OFF ( main source is VGA/DVI-D input) PIP submenu when PIP OFF ( main source is Video input)

or

PIP submenu when PIP ON (main source is VGA/DVI-D input) PIP submenu when PIP ON (main source is Video input)

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Back

Mode

When selected PIP

PIP Source

PIP Position

PIP Size

PIP Contrast

PIP Hue/Tint

PIP Saturation

Exit Menu

or

NOTE: Wh en us ing DVI source , the contra st a djustmen t is not a vailable .

Pus h to se lect Back to go back to th e main menu.

There is one mod e: PIP (Picture in Picture)

Use and to bro ws e and to sele ct "Off" or "P IP".

Whe n PIP on, choo se "SW AP" to sw itch the main-scre en an d sub -screen in PIP mode .

Select a n input sig nal for PIP . (VGA/DVI/S-Vide o/Compo site)

Use and to bro ws e and to sele ct.

Select P IP wind ow positio n.

Use and to bro ws e and to sele ct.

Select P IP wind ow size.

Use and to bro ws e and to sele ct.

Adjust th e cont rast leve l of the p icture in PIP Mode.

reduce the con trast

increas es th e cont rast

This function s hifts the color of PIP image to gree n or purple . This is use d to ad just for d esire d flesh to ne colo r.

shifts imag e color to ward s gre en

shifts imag e color to ward s purp le

Adjust th e color s atura tion of P IP image.

makes th e image look more mono chrome

makes th e image look more colo rful

Pus h to exit the OSD main menu.

OSD Warning M essages

When the monitor does not support a part icular resolution mode you w ill see the f ollowing message:

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If either VGA or DVI-D input is se lected and b oth VGA and DVI-D cables are n ot conne cted , a floating dialog b ox as s how n be low w ill appe ar.

or

This means that the monito r cannot synchroniz e w ith the s ignal tha t it is receiving fro m the compute r. Either the signa l is too
high or to o low for the mon itor to us e. See Monitor Speci fication s for the Horizo nta l and Vertical freq uen cy ranges add ress able
by this monito r. Recommended mode is 16 00 X 1200 @ 60 Hz.

You will se e the follow ing messa ge before the DDC/CI functio n is disa bled.

Whe n monitor g et into P ow er Save mode, one of the following messa ges will appe ar de pen ding upo n the sele cted inpu t.

Activate th e compute r and w ake up the monitor to ga in acces s to th e OSD

Whe n the monitor doe s not sen se th e se lected video inp ut, one o f the follow ing mes sag es w ill appe ar de pen ding upo n the selecte d input as lon g as yo u pres s any b utton othe r than po we r
butto n.

VGA / DVI-D input Video Input

or

Occasio nally, no w arning mes sag e ap pea rs, but the scree n is bla nk: this could a lso indica te tha t the mon itor is not synchroniz ing with the comput er or the monitor is in a p owe r
save mode.

In PIP mod e, whe n the monitor do es no t se nse t he se lected seco nd sign al input, on e of the followin g messa ge s will app ear d epe nding up on the sele cted inp ut as long as the OSD
scree n is close d.

1. VGA 2. DVI-D 3. S-Video 4 . Composite

or

or

or

NOTE: Wh en the cable is connecte d back to the inp ut of the monitor, any a ctive PIP w indo w w ill disapp ear. Ple ase ente r PIP s ubmenu to bring ba ck the PIP wind ow.

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See Sol ving Proble ms for more informat ion.

Setting the Optimal Resolution

1. Right-click on the de sktop and s elect Properties.

2. Select the Settings tab .

3. Set the screen reso lution to 1 600 x 1200 .

4. Click OK.

If you do n ot se e 1600 x 1200 as an op tion, you may ne ed to upda te you r graph ics driver. Depe nding o n your compute r, complete o ne of th e follow ing proce dure s.

If you have a Dell™ de sktop or porta ble comput er:

Go to support.dell.com, enter your s ervice tag , and do wnlo ad the late st driver fo r your graph ics card.

If you are using a non-Dell™ compute r (porta ble or d eskto p):

Go to the sup port site for your comput er and dow nload the lat est graphic drivers .
Go to you r graphics card we bsite and d ow nload the late st gra phic drivers .

Using the Dell™ Soundbar (Optional)

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Support Home Page

1. Atta ch mechanis m

2. Hea dph one co nnecto rs

3. Po we r indicator

4. Po we r/Volume contro l

Soundbar Attachment to the Monitor

NOTE: Sound bar Po we r Conn ector - 12V DC ou tput is fo r optiona l Dell™ Sound bar on ly.

NOTICE: DO NOT USE WITH ANY DEVICE OTHER THAN DELL Soun dbar.

1. Working from the rear of th e monitor, at tach Soun dba r by aligning th e two slots with th e tw o tab s alon g the b otto m rear of the monitor.

2. Slide the Sou ndba r to the le ft until it sna ps into place.

3. C onne ct the So undba r with th e DC po we r connecto r.

4. Insert the mini stereo plug from the rear of the Soun dbar into the compu ter's a udio ou tput ja ck.

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Rotating Your Monitor

Dell™ 2007FP Flat Panel Monitor

Changing the Rotation of Your Monitor

Rotating Your Operating System

Changing the Rotation of Your Monitor

Before you rotate the monito r, your monito r sho uld be fully vertically exte nded (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the
bottom ed ge of the monitor.

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NOTE: To take advan tage o f the "Display Rotation" function (La nds cap e versus Po rtrait view) an update d graph ics driver is re quire d for

your Dell™ Computer not included w ith this monitor. Ple as e dow nload the graphics driver from suppo rt.dell.com and refe r to the
"do w nloa d" section for "Video Drivers" for lates t driver upda te s.

NOTE: When in "Po rtrait View Mo de ", you may experience perfo rmance degrada tion in grap hic-intensive a pplications (3D Gaming etc.)

Rotating Your Operating System

After you have rota ted your monitor, you nee d to complete the procedure be low to rotate yo ur opera ting s yste m.

NOTE: If you are us ing the monito r with a no n-Dell compute r, you need to go to the graph ics driver w ebsite or your compute r

manufa cturer we bsite for information o n rotating your operating system.

1. Right-click on the desktop and click Properties.

2. Select the Settings tab and click Advanced.

3. If you have ATI, select the Rotation tab and set the preferred rota tion.

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If you ha ve nVidia , click the nVidia tab, in the left-ha nd column select NVRotate, and then se lect the pre ferred rotation.
If you ha ve Intel, select the Intel graphics ta b, click Graphic Properties, sele ct the Rotation tab, and the n se t the pre ferre d rotation.

NOTE: If you do not se e th e rotation option or it is not wo rking corre ctly, go to support.dell.com and dow nlo ad the latest driver for your

graphics card.

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Why Buy Dell?

Laptops & Netbooks

Des ktops & Workstations

Servers, Storage & Networking

Printers & Ink

Electronics & Access ories

Support

All Support Options

Drivers and Downloads

Order Status

Getting Started

Product Support

Parts & Upgrades

Community

Join the Discuss ion

Share Your Ideas

Read our Blog

Ratings & Reviews

Com munity Home

Company Information

About Dell

Corporate Res pons ibility

Careers

Investors

News room

My Account

Sign-in / Regis ter

Order Status

Care Service Reques t (SR)
Status

Make a Payment

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Solving Problems

Dell™ 2007FP Flat Panel Monitor

Monitor Spe cific Troubleshooting

Common Problem s

Video Problem s

Product Specific Problem s

Universal Serial Bus (USB) Specific Problem s

Dell™ Soundbar (Option al) Troubleshooting

CAUTION: Before you begin any of the proce dure s in this se ction, follow the Safety Instructions.

Monitor Specific Troubleshooting

Self-Test Feature Check

Your monito r provide s a se lf-test feature that allow s you to check whether your monito r is functioning pro pe rly. If your monitor and computer are
prop erly connecte d but the monitor scree n remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer a nd th e monitor.

2. Unplug the video cable from the ba ck of the compute r. To ens ure prop er Self-Tes t op era tion, remove both Digital (white conn ecto r) and the
Analog (blue conne ctor) cab les from the back of computer.

3. Turn on the monito r.

The floa ting dialog box s hould ap pe ar on-scree n (ag ains t a black backgroun d) if the monito r cannot sense a video signal and is wo rking
correctly. While in se lf-test mode, the pow er LE D remains gree n. Also, depe nd ing upon the s ele cted input, one of the dialogs s hown below will
continuously scroll through the scree n.

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continuously scroll through the scree n.

or

4. This box a lso app ea rs during no rmal system operation if the video cable becomes disconnected or da mage d.

5. Turn off your monito r and recon nect the video cable; then turn on both your computer and the monitor.

If your monitor scree n remains bla nk afte r you use the previous procedure , check your vide o controller and compute r system, beca use you r monitor is
functioning pro pe rly.

NOTE: Self test feature check is not a vailable for S-Video and Co mposite vide o modes.

Common Problems

The following tab le contains ge ne ral information about common monitor proble ms you might encounte r.

COMMON

SY MPTOMS

WHAT YO U

EXPERIENCE

POS SIBLE SOLUTIONS

No Video/ Po wer
LED off

No picture Che ck connection integ rity at bo th e nds of the vide o cab le

Electric outlet verification
Ens ure pow e r button depresse d fully

No Video/ Po wer
LED on

No picture or
no
brightness

Increa se brightness & contra st controls via OSD
Pe rform monitor se lf-tes t fea ture check
Che ck for bent or broken pins

Po or Focus Picture is

fuzz y, blurry
or ghosting

Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Eliminate video exte nsion cab les
Pe rform monitor res et
Low e r video resolutio n or increase font size

Shaky/Jittery
Video

Wa vy picture
or fine
movement

Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Pe rform monitor res et
Che ck environmental factors
Reloca te and tes t in another roo m

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Missing Pixels LCD scree n

has sp ots

Cycle po w er on-off
Thes e a re pixels that are pe rmane ntly off and is a natural de fect that occurs in LC D technolog y

Stuck-on Pixels LCD screen

has bright
spots

Cycle po w er on-off
Thes e a re pixels that are pe rmane ntly on and is a natural defect tha t occurs in LCD te chno logy

Brightne ss
Problems

Picture too
dim or too
bright

Pe rform monitor res et on "Facto ry Rese t"
Auto Adjust via OSD
Adjust brightnes s & contra st controls via OSD

NOTE: When using '2: DVI-D', the contras t ad justment is not a vailab le.

Geometric
Distortion

Screen not
centered
correctly

Pe rform monitor res et on "Display Rese t"
Auto Adjust via OSD
Adjust brightnes s & contra st controls via OSD
Ens ure monitor is in pro pe r video mode

NOTE: When using '2: DVI-D', the po sitio ning a djus tments are no t ava ilable .

Horizo nta l/Vertical
Lines

Screen has
one or more
lines

Pe rform monitor res et on "Display Rese t"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Pe rform monitor se lf-tes t fea ture check an d de te rmine if thes e line s are also in s elf-tes t mode
Che ck for bent or broken pins

NOTE: When using '2: DVI-D', the Pixel Clock an d Ph as e a djus tments are no t ava ilable .

Sync Prob lems Screen is

scrambled or
appears torn

Pe rform monitor res et on "Display Rese t"
Auto Adjust via OSD
Adjust Phase and Pixel Clock controls via OSD
Pe rform monitor se lf-tes t fea ture check to determine if scrambled screen appears in self-test mode
Che ck for bent or broken pins
Boot up in the "s afe mode"

LCD Scratche d Screen has

scratches or
smudg es

Turn monitor off and clean the s cree n
For clea ning instruction, see Caring for Your Monitor.

Safety Relate d

Issues

Visible s igns

of smoke or
sparks

Do not perform any trou blesho oting steps

Monito r needs to be re placed

Inte rmittent
Problems

Monito r
malfunctions
on & off

Ens ure monitor is in pro pe r video mode
Ens ure video cable conne ction to computer and to the flat pa nel is secure
Pe rform monitor res et on "Facto ry Rese t"
Pe rform monitor se lf-tes t fea ture check to determine if the intermitte nt proble m occurs in se lf-test mode

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Missing Color Picture

missing color

Pe rform monitor se lf-tes t fea ture check
Che ck connection integ rity at bo th e nd of the video cable
Che ck for bent or broken pins

Wro ng Color Picture colo r

not goo d

Cha nge the color to "P C Custom Color" or "MAC Cus tom Co lor"
Adjust R/G/B value of "PC Cus to m Color" or "MAC Custom Color"

Image Retention
from a sta tic
image left on th e
monitor for a
long period of
time

Faint
Shad ow from
the sta tic
image
displayed
appears on
the scree n

Use the Po wer Man agemen t fea ture to turn off the monitor a t all times w he n no t in us e
Alterna tively, use a dynamically changing s cree nsave r

Video Problems

COMMON SYMPTO MS WHAT YOU EXPERIENCE POS SIBLE SOLUTIONS

No Video No signal indicator is displayed Check Video Input Sele ction

Composite: Yellow colore d RCA jack
S-Video: Typically a round 4 pin jack

Low Qu ality DVD
playback

Picture not crisp and so me color
distortion

Che ck DVD connection

Composite gives go od picture
S-Video gives better picture

NOTE: W hen choo sing S-Video, Co mpos ite vide o, Auto Adjus t function is not available.

Product Specific Problems

SPECIFIC SY MPTOMS WHAT YOU EXPERIENCE POS SIBLE SOLUTIONS

Screen image is too small Image is centere d on screen, but does not fill entire

view ing area

Pe rform monitor res et on "Facto ry Rese t"

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Canno t ad just the monitor w ith
the buttons on the front pa ne l

OSD doe s not a ppea r on the screen Turn the monitor off and unp lug the po w er

cord and then plug ba ck and powe r on

The monito r will not go into
powe r sa ving mode .

No picture, the LED light is green. When pres s "+",
"-" or "Menu" key, the mess age " No S-Video input
signal " or " No Co mpos ite input signal " will
appear.

Move mouse or hit a ny key on the
keyboard on the computer or activate
video playe r, then acces s th e OSD to se t
Audio to " off " state.

No Input Signa l when use r
contro ls pre ssed

No picture, the LED light is green. When pres s "+",
"-" or "Menu" key, the mess age " No S-Video input
signal " or " No Co mpos ite input signal " will
appear.

Che ck the signal so urce Make sure th e
Computer is not in pow er saving by moving
mouse or pressing any key on the
keyboard.
Che ck to make sure Video Source to S­Video , Compo site or Co mponent is
powe red and playing video media.
Che ck wh ether the signal cable is plugged
in and se ated properly. Re-plug the signal
cable if neces sary.
Re-boot the computer or video playe r.

The monito r will not fill the entire
screen.

The picture can't fill the height or width of the
screen.

Due to the non-sta nda rd formats of DVDs,
the monitor may no t show the full scree n
pictures.

NOTE: When choo sing DVI-D mode , Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

SPECIFIC SY MPTOMS WHAT YOU EXPERIENCE POS SIBLE SOLUTIONS

USB interface is no t working USB peripherals a re no t w orking Che ck that your monito r is po were d ON.

Reconnect the upstrea m cable to your computer.
Reconnect the USB pe riphe rals (dow ns tream conne ctor).
Switch o ff and then turn on the monitor aga in.
Rebo ot the computer.

High Spe ed USB 2.0 interface
is slow.

High Spe ed USB 2.0 periph era ls w orking
slowly or no t at all.

Che ck that your computer is USB 2.0 capable.
Verify USB 2.0 source on your computer.
Reconnect the upstrea m cable to your computer.
Reconnect the USB pe riphe rals (dow ns tream conne ctor).

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Rebo ot the computer.

Dell™ Soundbar (Optional) Troubleshooting

COMMON

SY MPTOMS

WHAT YO U EXPERIENCE POSS IBLE SOLUTIONS

No Sound No pow er to Soundbar - the

powe r indicator is off.
(built-in DC pow e r sup ply. i.e.
2007 FP )

Turn the Po wer/Volume kno b on the Soundba r clockwise to the middle po sition; check if the
powe r indicator (gree n LED) on the front of the Soundbar is illuminated.
Confirm tha t the po wer cab le from the Soundba r is plugged into the monitor.
Confirm tha t the monito r has powe r.
If the monitor has no powe r, see Monitor Specific Troubles hooting for monito r common prob lem.

No Sound Soundbar ha s pow er - po wer

indicator is on .

Plug the audio line-in cable into the compute r's au dio o ut jack.
Set a ll Windo w s volume contro ls to their maximum.
Play some audio content on the computer (i.e. aud io CD, or MP3 ).
Turn the Po wer/Volume kno b on the Soundba r clockwise to a higher volume se tting.
Clean a nd re se at the audio line-in plug .
Test the Sound ba r using ano the r audio s ource (i.e. portable CD player).

Distorted
Sound

Computer's so und card is
used a s th e a udio source.

Clear any obs tructions betw e en the Sound ba r and the use r.
Confirm tha t the audio line -in plug is completely inserted into the jack of the soun d card.
Set a ll Windo w s volume contro ls to their midpo ints.
Decrea se the volume of the aud io ap plication.
Turn the Po wer/Volume kno b on the Soundba r counter-clockwise to a lower volume setting.

Clean a nd re se at the audio line-in plug .
Trouble shoot the compute r's soun d card.
Test the Sound ba r using ano the r audio s ource (i.e. portable CD player).

Distorted
Sound

Other au dio s ource is us ed . Clear any obstructions be tw ee n the Sou ndb ar and the us er.

Confirm tha t the audio line -in plug is completely inserted into the jack of the audio source.
Decrea se the volume of the aud io so urce.
Turn the Po wer/Volume kno b on the Soundba r counter-clockwise to a lower volume setting.
Clean a nd re se at the audio line-in plug .

Unba lanced
Sound Output

Sound from only one side o f
Soundba r

Clear any obs tructions betw e en the Sound ba r and the use r.
Confirm tha t the audio line -in plug is completely inserted into the jack of the soun d card or
audio source.
Set a ll Windo w s audio bala nce controls (L-R) to th eir midpoints.
Clean a nd re se at the audio line-in plug .
Trouble shoot the compute r's soun d card.
Test the Sound ba r using ano the r audio s ource (i.e. portable CD player).

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Support Home Page

Large Text

Low Volume Volume is to o low. Clear any obstructions be tw ee n the Soundb ar and the us er.

Turn the Po wer/Volume kno b on the Soundba r clockwise to the maximum volume s etting.
Set a ll Windo w s volume contro ls to their maximum.
Increa se the volume o f the audio application .
Test the Sound ba r using ano the r audio s ource (i.e. portable CD player).

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Appendix

Dell™ 2007FP Flat Panel Monitor

FCC Identification Inform ation

Safety Instruction s

Contacting De ll

FCC Identification Information

FCC Class B

This eq uipment gen era tes , use s, an d can ra diate rad io frequ ency energy and , if no t insta lled a nd used in accordance with the manufacture r's ins truction manual, may
caus e inte rfere nce w ith radio and te levision reception. This equipment ha s be en tes ted and found to comply with the limits for a Class B digital de vice pursuan t to P art 15
of the FCC Rules.

This de vice complies with P art 15 of the FCC Rule s. Ope rat ion is s ubje ct to the follow ing tw o conditio ns:

1. This device may not cau se harmful interfe rence .

2. This device must accept an y interference receive d, including inte rfere nce th at may cau se unde sire d op era tion.

NOTICE: The FC C reg ulatio ns p rovide that chang es or modification s no t expressly app rove d by Dell™ Inc. could vo id your a utho rity to op era te th is eq uipment.

Thes e limits are des igne d to provide rea sonab le protection against harmful interfe rence in a reside ntial ins tallation. How ever, there is no gua rantee that interfe rence will
not occur in a pa rticular installatio n. If this eq uipment doe s cause harmful interference with radio or television recep tion, w hich can be de termined by turn ing the eq uipment
off and on, you are encou rage d to try to corre ct the interfe rence by one or more of the following meas ure s:

Reorie nt the rece iving antenn a.
Reloca te th e syste m with res pe ct to the rece iver.
Move the s yste m away from the re ceiver.
Plug the s yste m into a different outle t so that the s yste m and th e receiver are on different bran ch circuits.

If necessary, consult a rep res entative of Dell™ Inc. or an e xpe rience d radio/tele vision te chnician for add itiona l sugg es tions.

The follow ing information is provide d on the device or devices cove red in this do cument in compliance w ith the FCC regulations:

Drivers and Dow nloads Product Suppor t Suppo rt by To pic Orde r Suppor t War ranty Inf orm ation V iew More

Sign In Cart

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Product na me: Dell™ 2007FP
Mode l number: Dell™ 2007FP b
Company na me:
Dell Inc.
Wo rldw ide Regulat ory Co mpliance & Environmental Affairs
One Dell Wa y
Round Rock, Texas 78682 USA
512-338-4400

NOTE: For Further regulatory informatio n, see you r Product Information Guide.

CAUTION: Safety Instructions

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards,
and/or mechanical hazards.

Read and follow the se instructio ns w he n connecting and using your comput er monito r:

To help avoid damag ing you r computer, be su re tha t the volta ge sele ction s witch o n the powe r sup ply for the compute r is se t to match the a lterna ting current (AC)
pow e r available a t your loca tion:

115 vo lts (V)/60 hertz (Hz) in mos t of North and South America and some Fa r Eas te rn count ries s uch as Japa n, South Korea (also 220 volts (V)/60 hertz (Hz)),
and Taiwa n.

230 vo lts (V)/50 hertz (Hz) in mos t of Europe , the Midd le Ea st, an d the Far Ea st.

Alwa ys be sure tha t your monito r is ele ctrically rated to op era te w ith th e AC pow er available in your loca tion.

NOTE: This monito r doe s no t ne ed or have a voltage se lection sw itch for se tting the AC voltag e inpu t. It will automatically accept an y AC input vo ltage according to the
rang es define d in the "Ele ctrical Specification s" sectio n in the Use r's Guide.

Do not sto re or use the monitor in locatio ns that a re e xpos ed to he at , direct sun light, or extreme cold.

Avoid moving th e monito r betwe en locations w ith larg e te mpera ture differences.

Do not sub ject the monitor to se vere vibratio n or high impact conditio ns. Fo r example , do no t place the monitor insid e a car trunk.

Do not sto re or use the monitor in locatio ns e xpo se d to high humidity or du sty e nvironmen t.

Do not allow wate r or oth er liquids to s pill on or into the monitor.

Keep flat pa ne l mon itor in roo m tempera ture conditio ns. Excessive cold or ho t conditions can ha ve a n ad vers e effect on th e liquid crystal of the display.

Neve r insert anyth ing meta llic into the monitor op enings. Doing so may create the danger o f electric sho ck.

To avo id electric shock, neve r touch the ins ide of the monitor. Only a q ualified technician sho uld open the monitor cas e.

Neve r use your monito r if the po wer cable has be en damag ed. Ensure tha t nothing rests on your compute r's cables a nd th at the cab les are no t located where they
can be stepp ed on or tripped over.

Be su re to gras p the plug, not the cable , whe n dis connecting th e monito r from an electric socket.

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Ope nings in the monitor cabinet are provide d for ven tilation . To preve nt ove rhe ating , thes e o penings sho uld no t be blocked or cove red. Avoid u sing the monito r on a
bed, sofa , rug, or oth er soft su rface, as doing so may block the ventilation o penings in the botto m of the ca binet. If you place the mon itor in a bo okca se or an
enclose d sp ace, be sure to provide ade quate ventilation a nd a ir flow.

Place your monito r in a location w ith low humidity an d minimum dus t. Avoid places s imilar to a da mp bas ement or du sty ha llwa y.

Do not expo se the monitor to rain or us e it ne ar w ater (in kitchens , next to sw imming poo ls, etc.). If the monitor accidentally gets w et, unplug it an d cont act an
aut horized dea ler immed iate ly. You can clea n the monitor w ith a d amp cloth w he n ne ces sa ry, being s ure to unp lug the monitor first.

Place the monitor on a solid surface and tre at it care fully. The scree n is made of gla ss and can be da maged if dropp ed or hit sharply.

Loca te yo ur monitor ne ar an ea sily accessible ele ctric outlet.

If your monitor doe s no t operate no rmally - in pa rticular, if there are a ny unusua l sou nds or smells coming from it - unplug it immed iate ly and contact an au tho rized
dealer o r service cente r.

Do not atte mpt to remove th e ba ck cover, as you w ill be expos ed to an electrical shock haza rd. The ba ck cover s hou ld only be remove d by qualified s ervice
person nel.

High te mperatures can cause prob lems. Don't use your monitor in direct sun light, and kee p it aw ay from heaters, stove s, fireplaces, and ot her s ource s of heat.

Unplug the monitor w hen it is going to be left unuse d for an extend ed period of time.

Unplug your monito r from the e lectric outle t be fore a ny se rvice is pe rformed.

LAMP(S) INSIDE T HIS PRODUCT CONTAIN(S) MERCURY AND MUST BE RECYCLED OR DISPOSED OFF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.

FOR MORE INFORMATION, GO TO W WW .DELL.COM/HG OR CONTACT T HE ELECTRONIC INDUSTRIES ALLIANCE AT WWW.EIAE.ORG.

Contacting Dell

To conta ct Dell ele ctronically, you can acces s the follow ing we bsites:

www.dell.com
support.dell.com (technical sup port)

For sp ecific we b ad dresse s fo r your coun try, find the a ppro priat e country se ction in the table be low .

NOTE: Toll-free nu mbers a re for use within the cou ntry for w hich the y are listed.

NOTE: In certain countries, support specific to DellTM XPST computers is available at a separate telephone number listed for participating countries. If you do
not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed
appropriately.

Wh en yo u ne ed to contact Dell, use the electronic addres se s, te lephone numbe rs, and code s pro vided in the follow ing table. If you ne ed assistance in determining w hich
code s to use , conta ct a loca l or an inte rna tiona l ope rator.

NOTE: The contact info rmation p rovide d was dee med corre ct at th e time tha t this document w ent to print a nd is subject to cha nge.

Country (City)
International Access Code Country Code
City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

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Anguilla

We bs ite: w ww .de ll.com.ai

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 800 -335-0031

Antigua and Barbuda

We bs ite: w ww .de ll.com.ag

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port 1-800-805-5924

Aomen

Technical Sup port (Dell™ Dimens ionT, Dell InsprionT, Dell
OptiplexT, Dell Latitud eT, and Dell PrecisionT)

0800 -105

Technical Sup port (servers and sto rage) 0800 -105

Argentina ( Buenos Aires )

Inte rnatio nal Acces s Code : 00

Country Co de : 54

City Co de: 11

We bs ite: www.dell.com.ar

E-mail: la-te chsu ppo rt@de ll.com

E-mail: us_latin_ se [email protected]

E-mail for des ktop and porta ble co mputers:
la-techsupport@d ell.com

E-mail for serve rs and EMC storage prod ucts:
la_e nte rprise @de ll.com

Cus tomer Care toll-free: 0-800-44 4-0730

Tech Supp ort toll-free : 800-222-0154

Tech Supp ort Services toll-free: 0-800-444-0724

Sales 0-810-444-3355

Aruba

We bs ite: w ww .de ll.com.aw

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 800-1578

Australia ( Sydney )

Inte rnatio nal Acces s Code : 0011

Country Co de : 61

City Co de: 2

We bs ite: suppo rt.ap.dell.com

E-mail:suppo rt.ap .dell.com/contactus

Gene ral Supp ort 1 3DELL-133355

Austria

Inte rnatio nal Acces s Code : 900

Country Co de : 43

We bs ite: support.euro.dell.com

E-mail: tech_su ppo rt_central_e uro [email protected]

Home/Small Business Sales 0820 240 530 00

Home/Small Business Fax [phone]

Home/Small Business Customer Ca re 0820 240 530 14

Pre ferred Accounts /Corp orate Cu sto mer Ca re 0820 240 530 16

Suppo rt for XPS 0820 240 530 81

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City Co de: 1

Home/Small Business Suppo rt for all other Dell compute rs 0820 240 530

Pre ferred Accounts /Corp orate Support 0820 240 530 17

Switchb oa rd 0820 240 530 00

Bahamas

We bs ite: w ww .de ll.com.bs

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 1-866-874-3038

Barbados

We bs ite: w ww .de ll.com/bb

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port 1-800-534-3142

Belgium ( Brussels )

Inte rnatio nal Acces s Code : 00

Country Co de : 32

City Co de: 2

We bs ite: support.euro.dell.com

Technical Sup port for XPS 02 481 92 96

Technical Sup port for all othe r Dell compute rs 02 481 92 88

Technical Sup port Fax [phone]

Cus tomer Care 02 713 15

Corpora te Sa les 02 481 91 00

Fax [phone]

Switchb oa rd 02 481 91 00

Bermuda

We bs ite: w ww .de ll.com/bm

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free 1-877-890-07 754

Bolivia

We bs ite: w ww .de ll.com/bo

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort toll-free: 800-10-0238

Brazil

Inte rnatio nal Acces s Code : 00

Country Co de : 55

City Co de: 51

We bs ite: www.dell.com/br

E-mail: BRmailto:la-techsup [email protected]

Cus tomer Support and Tech Support 0800 90 3355

Technical Sup port Fax [phone]

Cus tomer Care Fax [phone]

Sales 0800 722 3498

British Virgin Islands Genera l Suppo rt toll-free: 1-866-27 8-6820

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Brunei

Country Co de : 673

Technical Sup port ( Pena ng , Malaysia ) 604 63 3 4966

Cus tomer Care ( Pena ng , Malaysia ) 604 633

Transaction Sales ( Pena ng , Malaysia ) 604 633 495 5

Canada ( North York , Ontario )

Inte rnatio nal Acces s Code : 011

Online Orde r Status: www.dell.ca/ostatus

AutoTe ch (auto mated Hardwa re a nd W arra nty) toll-free : 1-800-247-9362

Cus tomer Service (Home Sales/Small Busines s) to ll-free: 1-800-847 -4096

Cus tomer Service (med./large b usine ss , gove rnment) toll-free: 1-800-326-9463

Cus tomer Service (printer, pro jecto rs, tele visions ,
han dhe lds, digital jukeb ox, and wire less)

toll-free: 1-800-847-4096

Hardw a re W arranty Supp ort (Home Sales/Small
Busine ss )

toll-free:1-800-906-3355

Hardw a re W arranty Supp ort (med./large bus .,
gove rnment)

toll-free: 1-800-387-5757

Hardw a re W arrantu Sup port (printers,projecto rs,
tele visions, han dhe lds,digital jukeb ox, and wireles s)

1-877-335-5767

Sales (Home Sale s/Small Busines s) toll-free: 1-800-387-5752

Sales (med./large bus., go vernmen t) toll-free: 1-800-387-5755

Spare Pa rts Sales & Extend ed Service Sales 1 866 440 335 5

Cayman Islands E-mail: la-te chsu ppo rt@de ll.com

Technical Support 1-877-26 1-0242

Chile ( Santiago )

Country Co de : 56

City Co de: 2

We bs ite: w ww .de ll.com/cl

E-mail: la-te chsu ppo rt@de ll.com

Sales and Cus tomer Suppo rt toll-free: 1230-020-48 23

Technical Sup port (CTC) toll-free: 800730222

Technical Sup port (ENTEL) toll-free: 1230-020-37 62

Technical Sup port we bsite : support.dell.com.cn

Technical Sup port E-mail: cn_suppo rt@de ll.com

Cus tomer Care E-mail: [email protected]

Technical Sup port Fax [phone]

Technical Sup port (Dimens ion and Ins piron) toll-free: 800 858 29 69

Technical Sup port (OptiPlexT, Latitude T, and De ll
Pre cisionT)

toll-free: 800 858 09 50

Technical Sup port (servers and sto rage) toll-free: 800 858 09 60

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China ( Xiamen )

Country Co de : 86

City Co de: 592

Technical Sup port (projecto rs, PDAs, switche s, rou ters ,
and so on)

toll-free: 800 858 29 20

Technical Sup port (printers) toll-free: 800 858 23 11

Cus tomer Care toll-free: 800 858 20 60

Cus tomer Care Fax [phone]

Home and Small Busine ss toll-free: 800 858 22 22

Pre ferred Accounts Division to ll-free: 800 85 8 2557

Larg e Co rpo rate Accounts GCP to ll-free: 800 85 8 2055

Larg e Co rpo rate Accounts Key Accounts toll-free: 800 858 26 28

Larg e Co rpo rate Accounts North toll-free: 800 858 299 9

Larg e Co rpo rate Accounts North Go vernmen t and
Education

toll-free: 800 858 29 55

Larg e Co rpo rate Accounts Eas t toll-free: 800 858 20 20

Larg e Co rpo rate Accounts Eas t Gove rnment a nd
Education

toll-free: 800 858 26 69

Larg e Co rpo rate Accounts Que ue Team to ll-free : 800 85 8 2572

Larg e Co rpo rate Accounts South toll-free: 800 858 2355

Larg e Co rpo rate Accounts We st toll-free: 800 858 28 11

Larg e Co rpo rate Accounts Spare Pa rts toll-free: 800 858 26 21

Colombia

We bs ite: w ww .de ll.com/cl

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port 1-800-915 -570 4

Costa Rica

We bs ite: w ww .de ll.com/cr

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll free: 800-012-0232

Czech Republic ( Prague )

Inte rnatio nal Acces s Code : 00

Country Co de : 420

We bs ite: support.euro.dell.com

E-mail: cze [email protected]

Technical Sup port 22537 2727

Cus tomer Care 22537 2707

Fax [phone]

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Technical Fa x 2253 7 2728

Switchb oa rd 2253 7 2711

Denmark ( Copenhagen )

Inte rnatio nal Acces s Code : 00

Country Co de : 45

We bs ite: support.euro.dell.com

Technical Sup port for XPS 70 10 007 4

Technical Sup port for all othe r Dell compute rs 7023 0182

Cus tomer Care (Relation al) 702 3 0184

Home/Small Business Customer Ca re 3287 5505

Switchb oa rd (Relational) 3287 1200

Switchb oa rd Fax (Relationa l) 3287 1201

Switchb oa rd (Home/Small Busines s) 3287 5000

Switchb oa rd Fax (Home/Small Busine ss ) 3287 5001

Dominica

We bs ite: w ww .de ll.com/dm

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort toll-free : 1-866-278-6821

Dominican Republic

We bs ite: w ww .de ll.com/do

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port

toll free : 1-888-156-1834 or

toll free : 1-888-156-1584

Ecuador

We bs ite: w ww .de ll.com/ec

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort (calling from Quito ) toll-free: 999-119 - 877-655-3355

Gene ral Supp ort (calling from Guaya quil) toll-free : 1800-999-119 -877-65 5-3355

El Salvador

We bs ite: w ww .de ll.com/ec

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port (Tele pho nica) t oll free: 8006170

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Finland ( Helsinki )

Inte rnatio nal Acces s Code : 990

Country Co de : 358

City Co de: 9

We bs ite: support.euro.dell.com

E-mail: fi_su ppo rt@de ll.com

Technical Sup port 0207 533 555

Cus tomer Care 0 207 53 3 538

Switchb oa rd 0207 533 533

Sales under 500 employe es 0207 533 540

Fax [phone]

Sales ove r 500 employee s 02 07 533 533

Fax [phone]

France ( Paris ) ( Montpellier )

Inte rnatio nal Acces s Code : 00

Country Co de : 33

City Co des: (1) (4)

We bs ite: support.euro.dell.com

Home and Small Business

Technical Sup port for XPS 0825 387 129

Technical Sup port for all othe r Dell compute rs 0825 387 270

Cus tomer Care 0 825 82 3 833

Switchb oa rd 0825 004 700

Switchb oa rd (calls from outs ide of France ) 04 99 75 40 00

Sales 0825 004 700

Fax [phone]

Fax (calls from out side of France ) 04 99 75 40 01

Corporate

Technical Sup port 0825 004 719

Cus tomer Care 0 825 33 8 339

Switchb oa rd 01 55 94 71 00

Sales 01 55 94 71 00

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Fax [phone]

Germany (Frankfurt)

Inte rnatio nal Acces s Code : 00

Country Co de : 49

City Co de: 69

We bs ite: support.euro.dell.com

E-mail: tech_su ppo rt_central_e uro [email protected]

Technical Sup port for XPS 069 97 92 7222

Technical Sup port for all othe r Dell compute rs 069 9792-7200

Home/Small Business Customer Ca re 0180 -5-224400

Global Segment Customer Ca re 069 9792 -7320

Pre ferred Accounts Cus tomer Care 069 9792-7320

Larg e Accounts Cu sto mer Ca re 069 97 92-732 0

Pub lic Accoun ts C ustomer Ca re 069 9792-7320

Switchb oa rd 069 97 92-700 0

Greece

Inte rnatio nal Acces s Code : 00

Country Co de : 30

We bs ite: support.euro.dell.com

Technical Sup port 00800-44 14 95 18

Gold Service Technical Support 0080 0-44 14 00 83

Switchb oa rd 210812981 0

Gold Service Sw itchbo ard 2108129811

Sales 2108 129800

Fax [phone]

Grenada

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort toll-free : 1-866-540-3355

Guatemala

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort 1 -800-999-01 36

Guyana

E-mail: la-te chsu ppo rt@de ll.com

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Gene ral Supp ort toll-free : 1-877-270-4609

Hong Kong

Inte rnatio nal Acces s Code : 001

Country Co de : 852

We bs ite: support.ap.dell.com

Technical Sup port E-mail: HK_suppo [email protected]

Technical Sup port (Dimens ion and Ins piron) 00852-2969 318 8

Technical Sup port (OptiPlex, Latitud e, and Dell Precision) 0085 2-2969 3191

Technical Sup port (servers and sto rage) 00852-2969 3196

Technical Sup port (projecto rs, PDAs, switche s, rou ters ,
and so on)

0085 2-3416 0906

Cus tomer Care 00852 -3416 09 10

Larg e Co rpo rate Accounts 0085 2-3416 0907

Global Customer Pro grams 00852-34 16 090 8

Medium Bus ines s Division 00852-341 6 0912

Home and Small Busine ss Division 0085 2-2969 3105

India

E-mail: india_s uppo rt_des ktop@dell .com

india_support_n [email protected]

india_ sup port_Serve [email protected]

Technical Sup port 1600 33 8045 and 1600 44 8046

Sales (Large Co rpora te Accounts) 1600 33 804 4

Sales (Home an d Small Busines s) 1600 33 8046

We bs ite: support.euro.dell.com

E-mail: dell_direct_support@d ell.com

Sales

Irelan d Sale s 01 204 4444

Dell Outle t 1850 200 778

Online Orde ring HelpDesk 1 850 20 0 778

Customer Care

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Ireland (Cherrywood)

Inte rnatio nal Acces s Code : 00

Country Co de : 353

City Co de: 1

Home Us er Cu sto mer Care 01 20 4 4014

Small Busines s Custo mer Ca re 01 204 40 14

Corpora te C ustomer Ca re 1850 200 982

Technical Support

Technical Sup port for XPS 1850 200 722

Technical Sup port for all othe r Dell compute rs 1850 543 543

Gene ral

Fax/Sale s Fax [phone]

Switchb oa rd 01 204 4444

U.K. Custo mer Care (dial w ithin U.K. only) 0870 906 0010

Corpora te C ustomer Ca re (da il within U.K. only) 087 0 907 4499

U.K. Sales (dial w ithin U.K. only) 0870 907 4000

Italy ( Milan )

Inte rnatio nal Acces s Code : 00

Country Co de : 39

City Co de: 02

We bs ite: support.euro.dell.com

Home and Small Business

Technical Sup port 02 577 826 90

Cus tomer Care 02 69 6 821 14

Fax [phone]

Switchb oa rd 02 696 821 12

Corporate

Technical Sup port 02 577 826 90

Cus tomer Care 02 57 7 825 55

Fax [phone]

Switchb oa rd 02 577 821

E-mail: la-te chsu ppo rt@de ll.com

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Jamaica

Technical Sup port (dial from within Jamaica o nly)

toll free : 1-800-326-6061 or

toll free : 1-800-975-1646

Japan ( Kawasaki )

Inte rnatio nal Acces s Code : 001

Country Co de : 81

City Co de: 44

We bs ite: support.jp.dell.com

Technical Sup port (servers) to ll-free : 0120-19 8-498

Technical Sup port outs ide o f Japan (serve rs) 81-44-556-4162

Technical Sup port (Dimens ion and Ins piron) toll-free: 0120-198-22 6

Technical Sup port outs ide o f Japan (Dimension and
Insp iron)

81-44-520-1435

Technical Sup port (Dell Precision, OptiPle x, and La titud e) toll-free:0120-198-433

Technical Sup port outs ide o f Japan (Dell Precision,
OptiPlex, and Latitude )

81-44-556-3894

Technical Sup port (PDAs, projectors, printers, routers ) toll-free: 0120-981-69 0

Technical Sup port outs ide o f Japan (PDAs, proje ctors ,
printe rs, routers)

81-44-556-3468

Faxbox Service 044-556-34 90

24-Hour Automate d Ord er Status Service 044-556-38 01

Cus tomer Care 044-556-424 0

Busine ss Sales Division (up to 400 e mployee s) 044 -556-1465

Pre ferred Accounts Division Sale s (ove r 400 employee s) 044-556-3433

Pub lic Sales (go vernmen t agencies, educational
institu tions , and medical institu tions )

044-556-5963

Global Segment Japan 044 -556-3469

Individua l Use r 044-556-1760

Switchb oa rd 044-556 -4300

Korea ( Seoul )

Inte rnatio nal Acces s Code : 001

Country Co de : 82

E-mail: Krsuppo [email protected]

Suppo rt toll-free : 080-200-3800

Suppo rt (Dimen sion , PDA, Electronics and Accesso ries ) toll-free: 080-200-380 1

Sales toll-free: 080-200-360 0

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City Co de: 2

Fax [phone]

Switchb oa rd 2194 -6000

Latin America

Cus tomer Technical Supp ort ( Austin , Texa s , U.S.A. ) 51 2 728-4093

Cus tomer Service ( Austin , Texas , U.S.A. ) 512 72 8-3619

Fax (Technical Support and Customer Service) ( Austin ,
Texas , U.S.A. )

512 72 8-3883

Sales ( Austin , Texas , U.S.A. ) 512 728-4397

Sales Fax ( Aust in , Texas , U.S.A. )

512 72 8-4600

or 512 728-377 2

Luxembourg

Inte rnatio nal Acces s Code : 00
Country Co de : 352

We bs ite: support.euro.dell.com

Suppo rt 342 08 08 075

Home/Small Business Sales

[phone]

Corpora te Sa les 26 25 77 81

Cus tomer Care [phone]

Fax [phone]

Macao

Country Co de : 853

Technical Sup port toll-free: 0800 105

Cus tomer Service ( Xiamen , China ) 34 160 910

Transaction Sales ( Xiamen , China ) 2 9 693 115

Malaysia ( Penang )

Inte rnatio nal Acces s Code : 00

Country Co de : 60

City Co de: 4

We bs ite: support.ap.dell.com

Technical Sup port (Dell Precision, OptiPle x, and La titud e) toll-free: 1 800 880 193

Technical Sup port (Dimens ion, Inspiron, an d Electronics
and Access ories )

toll-free: 1 800 881 306

Technical Sup port (Pow erApp , Pow e rEdge,
Po we rCo nne ct, and Pow erVault)

toll-free: 1800 881 386

Cus tomer C are toll-free: 1 800 881 306 (opt ion 6)

Transaction Sales toll-free: 1 800 888 202

Corpora te Sa les toll-free: 1 800 888 213

E-mail: la-te chsu ppo rt@de ll.com

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Mexico

Inte rnatio nal Acces s Code : 00

Country Co de : 52

Technical Sup port (TelMe x) toll-free : 1-866-563-4425

Sales

50-81-8800

or 01-800-888-335 5

Cus tomer Service

001-877-384-897 9

or 001 -877-269-33 83

Main

50-81-8800

or 01-800-888-335 5

Montserrat

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort toll-free : 1-866-278-6822

Netherlands Antilles

E-mail: la-te chsu ppo rt@de ll.com

Gene ral Supp ort 001-800-882 -1519

Netherlands ( Amsterdam )

Inte rnatio nal Acces s Code : 00

Country Co de : 31

City Co de: 20

We bs ite: support.euro.dell.com

Technical Sup port for Inspiron XPS computers o nly 020 67 4 45 94

Technical Sup port for all othe r Dell compute rs 020 674 45 00

Technical Sup port Fax [phone]

Home/Small Business Customer Ca re 020 67 4 42 00

Relatio nal Customer Ca re 020 674 4325

Home/Small Business Sales 02 0 674 55 00

Relatio nal Sales 020 67 4 50 00

Home/Small Business Sales Fax [phone]

Relatio nal Sales Fa x 0 20 674 47 50

Switchb oa rd 020 674 50 00

Switchb oa rd Fax [phone]

New Zealand

Inte rnatio nal Acces s Code : 00

Country Co de : 64

We bs ite: suppo rt.ap.dell.com

E-mail: suppo rt.ap.dell.com/contactu s

Gene ral Supp ort 0800 44 1 567

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Nicaragua

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll-free: 001-800-220-1378

Norway (Lysaker)

Inte rnatio nal Acces s Code : 00

Country Co de : 47

We bs ite: support.euro.dell.com

Technical Sup port for XPS

815 35 043

Technical Sup port for all othe r Dell products 671 16882

Relatio nal Customer Ca re 671 1757 5

Home/Small Business Customer Ca re 2 3162 298

Switchb oa rd 671 168 00

Fax Sw itchboard 67 1 1686 5

Panama

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 1-800-507-1385

Technical Sup port (CLARACOM)

toll-free: 1-800-633-4097

Peru

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free : 0800-50-869

Poland ( Warsaw )

Inte rnatio nal Acces s Code : 011

Country Co de : 48

City Co de: 22

We bs ite: support.euro.dell.com

E-mail: pl_supp ort_tech@d ell.com

Cus tomer Service Pho ne 57 95 700

Cus tomer Care 57 95 99 9

Sales 57 95 999

Cus tomer Service Fax [phone]

Recep tion De sk Fax [phone]

Switchb oa rd 57 95 999

Portugal

We bs ite: support.euro.dell.com

Technical Sup port 70 7200 149

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Inte rnatio nal Acces s Code : 00

Country Co de : 351

Cus tomer Care 8 00 300 413

Sales

800 30 0 410 or 800 300 411 o r 800 300 412 or

21 422 07 10

Fax [phone]

Puerto Rico

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll-free: 1-866-390-4695

St. Kitts and Nevis

We bs ite: w ww .de ll.com/kn

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll-free: 1-866-540-3355

St. Lucia

We bs ite: w ww .de ll.com/lc

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll-free: 1-866-464-4352

St. Vincent and the Grenadines

We bs ite: w ww .de ll.com/vc

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 1-866-464-4353

Singapore ( Singapore )

Inte rnatio nal Acces s Code : 005

Country Co de : 65

NOTE: The phone numbe rs in this se ction should be
called from within Singa pore or Malaysia only.

We bs ite: support.ap.dell.com

Technical Sup port (Dimens ion, Inspiron, an d Electronics
and Access ories )

toll-free: 1800 394 7430

Technical Sup port (OptiPlex, Latitud e, and Dell Precision) to ll-free : 1800 394 748 8

Technical Sup port (Pow erApp , Pow e rEdge,
Po we rCo nne ct, and Pow erVault)

toll-free: 1800 394 7478

Cus tomer Care

toll-free: 1800 394 7430

(optio n 6)

Transaction Sales toll-free: 1 800 39 4 7412

Corpora te Sa les

toll-free: 1 800 394 7419

Slovakia ( Prague )

Inte rnatio nal Acces s Code : 00

Country Co de : 421

We bs ite: support.euro.dell.com

E-mail: cze [email protected]

Technical Sup port 02 5441 5727

Cus tomer Care 420 22537 2707

Fax [phone]

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Tech Fax [phone]

Switchb oa rd (Sales ) 02 5441 7585

South Africa ( Johannesburg )

Inte rnatio nal Acces s Code :

09/09 1

Country Co de : 27

City Co de: 11

We bs ite: support.euro.dell.com

E-mail: dell_za _suppo rt@de ll.com

Gold Queue 011 709 77 13

Technical Sup port 011 70 9 7710

Cus tomer Care 0 11 709 7707

Sales 011 70 9 7700

Fax [phone]

Switchb oa rd 011 70 9 7700

Southeast Asian and Pacific Countries

Technical Sup port, Custo mer Service, an d Sales ( Penang
, Malaysia )

604 63 3 4810

Spain ( Madrid )

Inte rnatio nal Acces s Code : 00

Country Co de : 34

City Co de: 91

We bs ite: support.euro.dell.com

Home and Small Business

Technical Sup port 9 02 100 130

Cus tomer Care 9 02 118 540

Sales 902 11 8 541

Switchb oa rd 902 118 541

Fax [phone]

Corporate

Technical Sup port 9 02 100 130

Cus tomer Care 9 02 115 236

Switchb oa rd 91 722 92 00

Fax [phone]

Sweden (Upplands Vasby)

Inte rnatio nal Acces s Code : 00

Country Co de : 46

City Co de: 8

We bs ite: support.euro.dell.com

Technical Sup port for XPS 0771 340 340

Technical Sup port for all othe r Dell products 08 590 05 199

Relatio nal Customer Ca re 08 590 05 642

Home/Small Business Customer Ca re 08 587 70 527

Employee Pu rchas e P rogra m (EPP) Support 0 20 140 14 44

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Technical Sup port Fax [phone]

Sales 08 590 05 185

Switzerland ( Geneva )

Inte rnatio nal Acces s Code : 00

Country Co de : 41

City Co de: 22

We bs ite: support.euro.dell.com

E-mail: Tech_ sup port_central_Eu rope @de ll.com

Technical Sup port for XPS 0848 33 88 57

Technical Sup port (Home and Small Busines s) for all oth er
Dell products

0844 811 411

Technical Sup port (Corpo rate ) 0 844 822 844

Cus tomer Care (Home and Small Busines s) 0848 802 202

Cus tomer Care (Corpo rate ) 0848 821 72 1

Fax [phone]

Switchb oa rd 022 799 01 01

Taiwan

Inte rnatio nal Acces s Code : 002

Country Co de : 886

We bs ite: support.ap.dell.com

E-mail: ap_su ppo rt@de ll.com

Technical Sup port (OptiPlex, Latitud e, Inspiron,
Dimension , and Electronics and Accessories )

toll-free: 00801 86 1011

Technical Sup port (servers and sto rage) toll-free: 00801 60 1256

Cus tomer Care

toll-free: 00801 60 1250

(optio n 5)

Transaction Sales toll-free: 00801 65 1228

Corpora te Sa les t oll-free: 00801 651 227

Thailand

Inte rnatio nal Acces s Code : 001

Country Co de : 66

We bs ite: support.ap.dell.com

Technical Sup port (OptiPlex, Latitud e, and Dell Precision) toll-free: 1800 0060 07

Technical Sup port (Pow erApp , Pow e rEdge,
Po we rCo nne ct, and Pow erVault)

toll-free: 1800 060 0 09

Cus tomer Care

toll-free: 1800 006 007

(optio n 7)

Corpora te Sa les to ll-free: 1800 006 009

Transaction Sales to ll-free : 1800 006 006

Trinidad/Tobago

We bs ite: w ww .de ll.com/tt

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port to ll-free: 1-888-799-5908

We bs ite: w ww .de ll.com/tc

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Turks and Caicos Islands E-mail: la-techsup [email protected]

Gene ral Supp ort toll-free : 1-877-441-4735

U.K. ( Bracknell )

Inte rnatio nal Acces s Code : 00

Country Co de : 44

City Co de: 1344

We bs ite: support.euro.dell.com

E-mail: dell_direct_support@d ell.com

Cus tomer Care we bs ite: support.euro.dell.com/uk/en/ECare/Form/Home.asp

Sales

Home and Small Busine ss Sales 0870 907 4000

Corpora te/Public Sector Sales 0134 4 860 456

Customer Care

Home and Small Busine ss Cus tomer Care 0870 906 0010

Corpora te C ustomer Ca re 01344 373 185

Pre ferred Accounts (500-5000 employe es ) Customer
Care

0870 906 0010

Global Accou nts Customer Ca re 01344 373 186

Ce ntral Gove rnment Cus tomer Care 01344 373 19 3

Loca l Governmen t & Education Cus tomer Care 0134 4 373 199

Hea lth Cus tomer Care 0134 4 373 194

Technical Support

Technical Sup port for XPS (Sasi: do w e nee d to cha nge to
XPSTM)

0870 366 4180

Technical Sup port (Corpo rate /Prefe rred Accounts /PAD
[1000+ employe es ])

0870 908 0500

General

Technical Sup port for all othe r prod ucts 0870 90 8 0800

Home and Small Busine ss Fax [phone]

Uruguay

We bs ite: w ww .de ll.com/tt

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 413 -598-2522

Automated Order-Status Service toll-free: 1-800-433-901 4

AutoTe ch (porta ble a nd d es ktop computers) t oll-free: 1-800-247-9362

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U.S.A. ( Austin , Texas )

Inte rnatio nal Acces s Code : 011

Country Co de : 1

AutoTe ch (porta ble a nd d es ktop computers) t oll-free: 1-800-247-9362

Hardw a re and W arranty Support (Dell TV, Printers, and
Projectors ) for Relatio nsh ip custo mers

toll-free: 1-800-459-7298

Americas Co ns umer XPS su ppo rt toll-free : 1-800-232-8544

Consumer (Home and Home office) Supp ort for a ll othe r
Dell products

toll-free: 1-800-624-9896

Cus tomer Service toll-free: 1-800 -624-9897

Employee Pu rchas e P rogra m (EPP) Cus tomers toll-free: 1-800-695-8133

Financial Services w ebsite : www.dellfinancialservices.com

Financial Services (lea se /loans) to ll-free: 1-877-577-3355

Financial Services (Dell Pre ferred Accounts [DPA]) toll-free: 1-800-283-2210

Business

Cus tomer Service and Suppo rt toll-free: 1-800-456-3355

Employee Pu rchas e P rogra m (EPP) Cus tomers toll-free: 1-800-695-8133

Suppo rt for printe rs, pro jectors, PDAs, an d MPS pla yers toll-free: 1-877-459-7298

Public (government, educa tion, and he alth care)

Cus tomer Service and Technical Support toll-free: 1-800-456-3355

Employee Pu rchas e P rogra m (EPP) Cus tomers toll-free: 1-800-695-8133

Dell Sales

toll-free: 1-800-289-3355

or toll-free : 1-800-879-3355

Dell Outle t Store (Dell refurbished computers ) to ll-free : 1-888-798 -7561

Softw are and Pe riphera ls Sale s to ll-free: 1-800-671 -3355

Spare Pa rts Sales toll-free : 1-800-357-33 55

Extende d Service a nd W arra nty Sale s to ll-free : 1-800-247 -4618

Fax toll-free : 1-800-727-8320

Dell Services for the De af, Hard-of-Hearing, or Spee ch­Impaired

toll-free: 1-877-Dell™TY

(1-877-335-58 89)

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Support Home Page

Large Text

U.S. Virgin Islands

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port

toll-free: 1-877-702-4360

Venezuela

We bs ite: w ww .de ll.com/ve

E-mail: la-te chsu ppo rt@de ll.com

Technical Sup port toll-free: 0800-100-2513

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