Dell 0PGP0 Specification Sheet

Dell Latitude 5500

Setup and specications guide

Regulatory Model: P80F
Regulatory Type: P80F001

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks

may be trademarks of their respective owners.

2019 - 04

Rev. A00

Contents

1 Set up your computer.....................................................................................................................................5

2 Create a USB recovery drive for Windows..................................................................................................... 7

3 Chassis overview........................................................................................................................................... 8

Display view........................................................................................................................................................................ 8

Left view..............................................................................................................................................................................9

Right view........................................................................................................................................................................... 9

Palmrest view....................................................................................................................................................................10

Bottom view.......................................................................................................................................................................11

Keyboard shortcuts........................................................................................................................................................... 11

4 Technical specications................................................................................................................................13

System information...........................................................................................................................................................13

Processor...........................................................................................................................................................................13

Memory..............................................................................................................................................................................14

Storage...............................................................................................................................................................................14

System board connectors................................................................................................................................................14

Media card-reader............................................................................................................................................................15

Audio.................................................................................................................................................................................. 15

Video card..........................................................................................................................................................................16

Camera...............................................................................................................................................................................16

Communication.................................................................................................................................................................16

Mobile Broadband.............................................................................................................................................................17

Wireless..............................................................................................................................................................................17

Ports and connectors....................................................................................................................................................... 17

Display................................................................................................................................................................................ 17

Keyboard............................................................................................................................................................................ 18

Touchpad........................................................................................................................................................................... 19

Fingerprint reader—optional........................................................................................................................................... 19

Operating system..............................................................................................................................................................19

Battery...............................................................................................................................................................................20

Power adapter...................................................................................................................................................................21

Sensor and control specications...................................................................................................................................21

Dimensions and weight.................................................................................................................................................... 21

Computer environment................................................................................................................................................... 22

Security............................................................................................................................................................................. 22

Security options—Contacted smartcard reader..........................................................................................................23

Security options—Contactless smartcard reader....................................................................................................... 23

Security Software............................................................................................................................................................25

5 Software......................................................................................................................................................26

Downloading drivers........................................................................................................................................................ 26

Contents

3

6 System setup...............................................................................................................................................27

Boot menu.........................................................................................................................................................................27

Navigation keys................................................................................................................................................................ 27

Boot Sequence.................................................................................................................................................................28

System setup options......................................................................................................................................................28

General options.......................................................................................................................................................... 28

System information....................................................................................................................................................29

Video.............................................................................................................................................................................31

Security........................................................................................................................................................................31

Secure boot................................................................................................................................................................ 32

Intel Software Guard Extensions..............................................................................................................................33

Performance...............................................................................................................................................................34

Power management...................................................................................................................................................34

POST behavior...........................................................................................................................................................36

Manageability............................................................................................................................................................. 36

Virtualization support.................................................................................................................................................37

Wireless....................................................................................................................................................................... 37

Maintenance screen...................................................................................................................................................37

System logs................................................................................................................................................................ 38

Updating the BIOS in Windows .....................................................................................................................................38

Updating BIOS on systems with BitLocker enabled.............................................................................................. 39

Updating your system BIOS using a USB ash drive............................................................................................ 39

System and setup password...........................................................................................................................................40

Assigning a system setup password........................................................................................................................ 40

Deleting or changing an existing system setup password.................................................................................... 40

7 Getting help.................................................................................................................................................42

Contacting Dell.................................................................................................................................................................42

4

Contents

1 Connect the power adapter and press the power button.

NOTE: To conserve battery power, the battery might enter power saving mode.

1

Set up your computer

2 Finish Windows system setup.

Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:

• Connect to a network for Windows updates.

NOTE

: If connecting to a secured wireless network, enter the password for the wireless network access when

prompted.

• If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an oine account.

• On the Support and Protection screen, enter your contact details.

3 Locate and use Dell apps from the Windows Start menu—Recommended

Table 1. Locate Dell apps

Dell apps Details

Dell Product Registration

Register your computer with Dell.

Dell Help & Support

Set up your computer 5

Dell apps Details

Access help and support for your computer.

SupportAssist

Proactively checks the health of your computer’s hardware and
software.

Dell Update

Updates your computer with critical xes and important device
drivers as they become available.

Dell Digital Delivery

Download software applications including software that is
purchased but not preinstalled on your computer.

NOTE: Renew or upgrade your warranty by clicking the

warranty expiry date in SupportAssist.

4 Create recovery drive for Windows.

NOTE

: It is recommended to create a recovery drive to troubleshoot and x problems that may occur with Windows.

For more information, see Create a USB recovery drive for Windows.

6

Set up your computer

2

Create a USB recovery drive for Windows

Create a recovery drive to troubleshoot and x problems that may occur with Windows. An empty USB ash drive with a minimum capacity
of 16 GB is required to create the recovery drive.

NOTE: This process may take up to an hour to complete.

NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for

latest instructions.

1 Connect the USB ash drive to your computer.

2 In Windows search, type Recovery.

3 In the search results, click Create a recovery drive.

The User Account Control window is displayed.

4 Click Yes to continue.

The Recovery Drive window is displayed.

5 Select Back up system les to the recovery drive and click Next.

6 Select the USB ash drive and click Next.

A message appears, indicating that all data in the USB ash drive will be deleted.

7 Click Create.

8 Click Finish.

For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's
Service Manual at www.dell.com/support/manuals.

Create a USB recovery drive for Windows 7

Topics:

• Display view

• Left view

• Right view

• Palmrest view

• Bottom view

• Keyboard shortcuts

Display view

3

Chassis overview

1 Array microphone 2 SafeView shutter

3 Camera 4 Camera status light

5 Array microphone 6 LCD panel

8 Chassis overview

7 LED activity light

Left view

1 Power connector port 2 USB 3.1 Gen 2 (USB Type-C) port with DisplayPort/

Thunderbolt (optional)

3 USB 3.1 Gen 1 4 Smart card reader (optional)

Right view

1

microSD card reader 2 Headset/ Microphone port

3 USB 3.1 Gen 1 port 4 USB 3.1 Gen 1 port with PowerShare

5 HDMI port 6 Network port

7 Wedge-shaped lock slot

Chassis overview 9

Palmrest view

1 Power button with optional ngerprint 2 Keyboard

3 Fingerprint reader (optional) 4 Touchpad

5 Trackstick (optional)

10 Chassis overview

Bottom view

1 Thermal vent 2 Service tag label

3 Speakers

Keyboard shortcuts

NOTE

: Keyboard characters may dier depending on the keyboard language conguration. Keys that are used for shortcuts

remain the same across all language congurations.

Table 2. List of keyboard shortcuts

Keys Description

Fn + Esc

Fn + F1

Fn + F2

Fn + F3

Fn + F4

Toggle Fn-key lock

Mute audio

Decrease volume

Increase volume

Mute microphone

Chassis overview 11

Keys Description

Fn + F5

Turn on/o keyboard backlight

Fn + F6

Fn + F7

Fn + F8

Fn + F10

Fn + F11

Fn + 12

Fn + Ctrl

Decrease brightness

Increase brightness

Switch to external display

Print screen

Home

End

Open application menu

12 Chassis overview

Technical specications

NOTE: Oerings may vary by region. The following specications are only those required by law to ship with your computer. For

more information about the conguration of your computer, go to Help and Support in your Windows operating system and
select the option to view information about your computer.

System information

Table 3. System information

Feature Specications

Chipset

Integrated in the processor

4

DRAM bus width

FLASH EPROM

PCIe bus

External bus frequency

64-bit

16/32 MB

Up to Gen3

Up to 8 GT/s

Processor

NOTE

: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by region/

country.

Table 4. Processor specications

Type UMA Graphics Discrete Graphics

8th Gen Intel Core i7-8665U
processor (8 MB cache, 4 core
count/8 threads, 1.9 GHz to

4.8 GHz, 15 W TDP, vPro)

8th Gen Intel Core i5-8365U
processor (6 MB cache, 4 core
count/8 threads, 1.6 GHz to 4.1
GHz, 15 W TDP, vPro)

8th Gen Intel Core i5-8265U
processor (6 MB cache, 4 core
count/8 threads, 1.6 GHz to

3.9 GHz, 15 W TDP)

8th Gen Intel Core i3-8145U
processor (4 MB cache, 2 core
count/4 threads, 2.1 GHz to

3.9 GHz, 15 W TDP)

Intel UHD Graphics 620 AMD Radeon 540X

Intel UHD Graphics 620 AMD Radeon 540X

Intel UHD Graphics 620 AMD Radeon 540X

Intel UHD Graphics 620 NA

Technical specications 13

Memory

Table 5. Memory specications

Feature Specications

Minimum memory conguration

4 GB

Maximum memory conguration

Number of slots

Maximum memory supported per slot

Memory options

Type

Speed 2666 MHz Non-ECC SDRAM operates at 2400 MHz with Intel 8

32 GB

2 x SoDIMM slots

16 GB

• 4 GB (1 x 4 GB)

• 8 GB (2 x 4 GB)

• 8 GB (1 x 8 GB)

• 16 GB (2 x 8 GB)

• 16 GB (1 x 16 GB)

• 32 GB (2 x 16 GB)

Dual-channel DDR4

Gen processors

Storage

Table 6. Storage

Type Form factor Interface Capacity

specications

th

PCIe Solid-State Drive M.2 2230 SSD PCIe Gen 3x2 NVMe, up to 32

Gbps

PCIe Solid-State Drive M.2 2280 SSD PCIe Gen 3x4 NVMe, up to 32

Gbps

SATA Solid-State Drive M.2 2280 SSD SATA Class 20 Upto 512 GB

SED PCIe Solid-State Drive M.2 2280 SSD SED PCIe Upto 512 GB

HDD 2.5 in.

SATA

Upto 512 GB

Upto 1 TB

• Upto 1 TB; 5400 RPM

• Upto 1 TB; 7200 RPM

System board connectors

Table 7. System board connectors

Feature Specications

M.2 Connectors

• One M.2 2230 Key-E connector

• One M.2 2280 Key-E connector

14 Technical specications

Feature Specications

• One M.2 3042 Key-B connector

Media card-reader

Table 8. Media-card reader specications

Feature Specications

Type MicroSD-card slot

Smart card reader slot (optional)

Supported cards

• Smart card reader (optional)

• MicroSD

Audio

Table 9. Audio specications

Feature Specications

Controller Realtek ALC3204 with Waves MaxxAudio Pro

Stereo conversion 24-bit DAC (Digital-to-Analog) and ADC (Analog-to-Digital)

Type HD Audio

Speakers Two

Interface Internal:

• Intel HDA (high-denition audio)

External:

• 7.1 channel output via HDMI

• Digital microphone input on camera module

• Headset combo jack (stereo headphones/microphone-in)

Internal speaker amplier Integrated in ALC3204 (Class-D 2 W)

External volume controls Media-control shortcut keys

Speaker output: Average: 2 W

Peak: 2.5 W

Microphone Digital-array microphones

Technical specications 15

Video card

Table 10. Video card specications

Controller Type CPU

Intel UHD
Graphics 620

AMD Radeon
540X

UMA

Discrete NA GDDR5 2 GB N/A N/A

Dependency

• Intel Core

• Intel Core

• Intel Core

• Intel Core

i7-8665U
CPU (vPro)

i5-8365U
CPU

i5-8265U
CPU

i3-8145U
CPU

Graphics
memory type

Integrated Shared system

Capacity External display

memory

Camera

Table 11. Camera

Feature Specications

Camera Type RGB, HD xed focus

specications

support

HDMI 1.4b port 4096 x 2304 @24

Maximum
resolution

Hz

IR Camera 6 mm IR camera (optional)

Resolution Still image: HD resolution (1280 x 720)

Video: HD resolution (1280 x 720) at 30 fps

Diagonal viewing angle IR: 87 degree

RGB: 78.6 degree

Sensor type CMOS sensor technology

NOTE: The RBG + IR camera is for Windows Hello application only and other applications cannot use it.

Communication

Table 12. Communication

Feature Specications

Network adapter Integrated Connection I219-LM/I219-V 10/100/1000 Mb/s Ethernet

specications

(RJ-45)

16 Technical specications

Mobile Broadband

Table 13. Mobile Broadband

Specications

Intel XMM 7360 Global LTE-Advanced

Wireless

Table 14. Wireless specications

Specications

Intel Dual Band Wireless AC 9560 (802.11ac) 2x2 + Bluetooth 5.0

Qualcomm QCA61x4A 802.11ac Dual Band (2x2) Wireless Adapter + Bluetooth 4.2

Intel Wi-Fi 6 AX200 2x2 .11ax 160 MHz + Bluetooth 5.0 (Optional)

Ports and connectors

Table 15. Ports and connectors

Feature Specications

Memory card reader

SIM card reader One micro SIM card slot

USB

Security

Audio One headset (headphone and microphone combo) port

Video One HDMI 1.4b port (supports up to 4k @30 Hz)

Network adapter RJ-45, 10/100/1000, with LED indicator

• One MicroSD card reader

• Three USB 3.1 Gen 1 (Type-A) ports

• One USB Type-C 3.1 Gen 2 port with DisplayPort/Thunderbolt
3(optional)

Noble wedge lock slot

Display

Table 16. Display

specications

Feature Specications

Type

• 15.6 in. HD (1366 x 768), antiglare (16:9), WLED, non-touch,
220nits

• 15.6 in. FHD Wide viewing angle (1920 x 1080), antiglare (16:9)
WLED, non-touch, 220nits

Technical specications 17

Feature Specications

• 15.6 in. FHD Wide viewing angle (1920 x 1080), Embedded
touch display, 220nits (optional)

Height (Active area) 193.6 mm (7.622 in.)

Width (Active area) 344.2 mm (13.551 in.)

Diagonal 394.91 mm (15.55 in.)

Pixels Per Inch (PPI) 100

141 (optional)

Contrast ratio 500:1 (Typ.)

700:1 (Typ.) (optional)

Luminance/Brightness (typical) 220 Nits

Refresh rate 60 Hz

Horizontal viewing angle (min) +/- 40 degrees (HD)

+/- 80 degrees (FHD) (optional)

Vertical viewing angle (min) top/bottom = 10/30 degrees (HD)

+/- 80 degrees (FHD)(optional)

Power consumption (max) 4.2 W

6.2 W (optional)

Keyboard

Table 17. Keyboard

Feature Specications

Number of keys

Size Full sized

Backlit keyboard Optional (backlit and Non-backlit)

specications

• 102 (U.S. and Canada)

• 103 (UK)

• 106 (Japan)

• X= 18.6 mm (0.73 in.) key pitch

• Y= 19.05 mm (0.75 in.) key pitch

Layout QWERTY

18 Technical specications

Touchpad

Table 18. Touchpad specications

Feature Specications

Resolution 1221 x 661

Dimensions

Multi-touch Supports 5-nger multi-touch

• Width: 101.7 mm (4.00 in.)

• Height: 55.2 mm (2.17 in.)

NOTE: For more information about touchpad gestures for

Windows 10, see the Microsoft knowledge base article
4027871 at support.microsoft.com.

Fingerprint reader—optional

Table 19. Fingerprint reader specications

Feature Specications

Type FPR in power button

FPR on palmrest

Sensor technology Capacitive

Sensor resolution 363 PPI

508 DPI

Sensor area Diameter: 10 mm

12.8 mm x 18 mm

Operating system

Table 20. Operating system

Feature Specications

Operating systems supported

• Windows 10 Home (64 bit)

• Windows 10 Professional (64bit)

• Ubuntu 18.04 LTS (64 bit)

Technical specications 19

Battery

Table 21. Battery

Feature Specications

Type 3-cell lithium-ion (42 WHr)

ExpressCharge

3-cell lithium-ion (51 WHr)
ExpressCharge

4-cell lithium-ion (68 WHr)
ExpressCharge

Dimension Width

Depth

Height

Weight
(maximum)

Voltage 11.40 VDC 11.40 VDC 7.6 VDC

Life span 300 discharge/charge cycles 300 discharge/charge cycles 300 discharge/charge cycles

Charging time
when the
computer is o
(approximate)

200 g (0.44 lb) 250 g (0.55 lb) 340 g (0.75 lb)

Standard charge 0°C to 50°C: 4

Express Charge

95.9 mm (3.78 in.)

181 mm (7.13 in.)

7.05 mm (0.28 in.)

hours

0°C to 15°C: 4
hours

16°C to 45°C: 2
hours

46°C to 50°C: 3
hours

Width

Depth

Height

Standard charge 0°C to 50°C: 4

Express Charge

95.9 mm (3.78 in.)

181 mm (7.13 in.)

7.05 mm (0.28 in.)

hours

0°C to 15°C: 4
hours

16°C to 45°C: 2
hours

46°C to 50°C: 3
hours

Width

Depth

Height

(standard pack)

1000 discharge/charge cycles (LCL
pack)

Standard charge 0°C to 50°C: 4

Express Charge

95.9 mm (3.78 in.)

233 mm (9.17 in.)

7.05 mm (0.28 in.)

hours

0°C to 15°C: 4
hours

16°C to 45°C: 2
hours

46°C to 50°C: 3
hours

Operating time

Temperature
range: Operating

Temperature
range: Storage

Coin-cell battery

20 Technical specications

Varies depending on operating
conditions and can signicantly
reduce under certain power-intensive
conditions.

Charge: 0°C to 50°C, 32°F to 122°F

Discharge: 0°C to 60°C, 32°F to
139°F

-20°C to 60°C (-4°F to 140°F) -20°C to 60°C (-40°F to 140°F) -20°C to 60°C (-4°F to 140°F)

CR-2032 CR-2032 CR-2032

Varies depending on operating
conditions and can signicantly
reduce under certain power-intensive
conditions.

Charge: 0°C to 50°C (32°F to
122°F)

Discharge: -20°C to 60°C (-40°F to
139°F)

Varies depending on operating
conditions and can signicantly
reduce under certain power-intensive
conditions.

Charge: 0°C to 50°C, 32°F to 122°F

Discharge: 0°C to 60°C, 32°F to
139°F

Power adapter

Table 22. Power adapter specications

Feature Specications

Type E5 65 W E5 90 W

Input Voltage

Input current (maximum) 1.5 A 1.6 A

Adapter size Dimensions

Barrel 7.4 mm 7.4 mm

Weight 0.23 kg (0.51 lb) 0.32 kg (0.70 lb)

Input frequency

Output current

Rated output voltage

Temperature range (Operating)

Temperature range (Non­Operating)

100 VAC - 240 VAC 100 VAC - 240 VAC

Dimensions

In Inches: 0.87 x 2.60 x 4.17

In mm: 22 x 66 x 106

50 Hz to 60 Hz 50 Hz to 60 Hz

3.34 A (continuous) 4.62 A (continuous)

19.5 VDC 19.5 VDC

0°C to 40°C (32°F to 104°F) 0°C to 40°C (32°F to 104°F)

-40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F)

In Inches: 0.87 x 2.60 x 5.12

In mm: 22 x 66 x 130

Sensor and control specications

Table 23. Sensor and control

Specications

1. Free fall sensor on motherboard

2. Hall Eect Sensor

specications

Dimensions and weight

Table 24. Dimensions and weight

Feature Specications

Height Front: 20.06 mm (0.79 in.)

Rear: 22 mm (0.86 in.)

Width 359.1 mm (14.1 in.)

Technical specications 21

Feature Specications

Depth 236.25 mm (9.3 in.)

Weight 1.82 kg (4.03 lb)

Computer environment

Airborne contaminant level: G1 as dened by ISA-S71.04-1985

Table 25. Computer environment

Operating Storage

Temperature range

0°C to 35°C (32°F to 95°F) -40°C to 65°C (-40°F to 149°F)

Relative humidity (maximum)

Vibration (maximum)

Shock (maximum)

Altitude (maximum)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.

10% to 80% (non-condensing)

NOTE: Maximum dew point

temperature = 26°C

0.26 GRMS 1.37 GRMS

†

105 G

-15.2 m to 3048 m (-50 ft to 10,000 ft) -15.2 m to 10,668 m (-50 ft to 35,000 ft)

0% to 95% (non-condensing)

40 G

Security

Table 26. Security

Feature Specications

Trusted Platform Module (TPM) 2.0 Integrated on the system board

NOTE: Maximum dew point

temperature = 33°C

‡

Firmware TPM Optional

Windows Hello Support Yes, optional ngerprint on power button

Optional IR camera

Cable lock Noble lock

Dell Smartcard Keyboard Optional

FIPS 140-2 certication for TPM Yes

ControlVault 3 Advanced Authentication with FIPS 140-2 Level 3

Certication

Fingerprint Reader Only Touch Fingerprint reader in power button tied to ControlVault 3

22 Technical specications

Yes, for FPR, SC and CSC/NFC

Feature Specications

Contacted Smart Card and ControlVault 3 FIPS 201 Smart card reader certication/SIPR

Security options—Contacted smartcard reader

Table 27. Contacted smartcard reader

Title Description Dell ControlVault 3 Smartcard reader

ISO 7816 -3 Class A Card Support Reader capable of reading 5V powered

smartcard

ISO 7816 -3 Class B Card Support Reader capable of reading 3V powered

smartcard

ISO 7816 -3 Class C Card support Reader capable of reading 1.8V powered

smartcard

ISO 7816-1 Compliant Specication for the reader Yes

ISO 7816 -2 Compliant Specication for smartcard device physical

characteristics (size, location of connection
points, etc.)

T=0 support Cards support character level transmission Yes

T=1 support Cards support block level transmission Yes

EMVCo Compliant Compliant with EMVCo (for electronic

payment standards) smartcard standards as
posted to www.emvco.com

EMVCo Certied Formally certied based on EMVCO

smartcard standards

PC/SC OS interface Personal Computer/Smart Card

specication for integration of hardware
readers into personal computer
environments

Yes

Yes

Yes

Yes

Yes

Yes

Yes

CCID driver compliance Common driver support for Integrated

Circuit Card Interface Device for OS level
drivers.

Windows Certied Device certied by Micrsoft WHCK Yes

FIPS 201 (PIV/HSPD-12) Compliant via GSA Device compliant with FIPS 201/PIV/

HSPD-12 requirements

Yes

Yes

Security options—Contactless smartcard reader

Table 28. Contactless smartcard reader

Title Description Dell ControlVault 3 Contactless Smartcard

Felica Card Support Reader and software capable of supporting

Felica contactless cards

Prox (Proximity) (125kHz) Card support Reader and software capable of supporting

Prox/Proximity/125kHz contactless cards

reader with NFC

Yes

No

Technical specications 23

Title Description Dell ControlVault 3 Contactless Smartcard

reader with NFC

ISO 14443 Type A Card Support Reader and software capable of supporting

ISO 14443 Type A contactless cards

ISO 14443 Type B Card Support Reader and software capable of supporting

ISO 14443 Type B contactless cards

ISO/IEC 21481 Reader and software capable of supporting

ISO/IEC 21481 compliant contactless cards
and tokens

ISO/IEC 18092 Reader and software capable of supporting

ISO/IEC 21481 compliant contactless cards
and tokens

ISO 15693 Card Support Reader and software capable of supporting

ISO15693 contactless cards

NFC Tag Support Supports reading and processing of NFC

compliant tag information

NFC Reader Mode Support for NFC Forum Dened Reader

mode

NFC Writer Mode Support for NFC Forum Dened Writer

mode

NFC Peer-to-Peer Mode Support for NFC Forum Dened Peer to

Peer mode

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

EMVCo Compliant Compliant with EMVCO smartcard

standards as posted to www.emvco.com

EMVCo Certied Formally certied based on EMVCO

smartcard standards

NFC Proximity OS Interface Enumerates NFP (Near Field Proximity)

device for OS to utilize

PC/SC OS interface Personal Computer/Smart Card

specication for integration of hardware
readers into personal computer
environments

CCID driver compliance Common driver support for Integrated

Circuit Card Interface Device for OS level
drivers

Windows Certied Device certied by Microsoft WHCK Yes

Dell ControlVault support Device connects to Dell ControlVault for

usage and processing

NOTE: 125 Khz proximity cards are not supported.

Table 29. Supported cards

Yes

Yes

Yes

Yes

Yes

Yes

Manufacturer Card Supported

HID jCOP readertest3 A card (14443a) Yes

1430 1L

DESFire D8H

24 Technical specications

Manufacturer Card Supported

iClass (Legacy)

iClass SEOS

NXP/Mifare Mifare DESFire 8K White PVC Cards Yes

Mifare Classic 1K White PVC Cards

NXP Mifare Classic S50 ISO Card

G&D idOnDemand - SCE3.2 144K Yes

SCE6.0 FIPS 80K Dual+ 1 K Mifare

SCE6.0 nonFIPS 80K Dual+ 1 K Mifare

SCE6.0 FIPS 144K Dual + 1K Mifare

SCE6.0 nonFIPS 144K Dual + 1 K Mifare

SCE7.0 FIPS 144K

Oberthur idOnDemand - OCS5.2 80K Yes

ID-One Cosmo 64 RSA D V5.4 T=0 card

Security Software

Table 30. Security Software

Specications

Dell Client Command Suite

Optional Dell Data Security and Management Software

• Dell Endpoint Security Suite Enterprise

• Dell Data Guardian

• Dell Encryption Enterprise

• Dell Encryption Personal

• Dell Threat Defense

• MozyPro or MozyEnterprise

• RSA NetWitness Endpoint

• RSA SecurID Access

• VMware Workspace ONE

• Absolute Endpoint Visibility and Control

specications

Technical specications 25

This chapter details the supported operating systems along with instructions on how to install the drivers.

Downloading drivers

1 Turn on the notebook.

2 Go to Dell.com/support.

3 Click Product Support, enter the Service Tag of your notebook, and then click Submit.

NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

4 Click Drivers and Downloads.

5 Select the operating system installed on your notebook.

6 Scroll down the page and select the driver to install.

7 Click Download File to download the driver for your notebook.

8 After the download is complete, navigate to the folder where you saved the driver le.

9 Double-click the driver le icon and follow the instructions on the screen.

5

Software

26 Software

6

System setup

CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can

make your computer work incorrectly.

NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen

information for future reference.

Use the BIOS Setup program for the following purposes:

• Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.

• Change the system conguration information.

• Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices.

Topics:

• Boot menu

• Navigation keys

• Boot Sequence

• System setup options

• Updating the BIOS in Windows

• System and setup password

Boot menu

Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.

The options are:

• UEFI Boot:

– Windows Boot Manager

•

• Other Options:

– BIOS Setup

– BIOS Flash Update

– Diagnostics

– Change Boot Mode Settings

Navigation keys

: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the

NOTE

system.

Keys Navigation

Up arrow Moves to the previous eld.

System setup 27

Keys Navigation

Down arrow Moves to the next eld.

Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.

Spacebar Expands or collapses a drop-down list, if applicable.

Tab Moves to the next focus area.

Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message

that prompts you to save any unsaved changes and restarts the system.

Boot Sequence

Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example:
optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:

• Access System Setup by pressing F2 key

• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)

• STXXXX Drive

NOTE

: XXX denotes the SATA drive number.

• Optical Drive (if available)

• SATA Hard Drive (if available)

• Diagnostics

NOTE

: Choosing Diagnostics, will display the ePSA diagnostics screen.

The boot sequence screen also displays the option to access the System Setup screen.

System setup options

: Depending on the laptop and its installed devices, the items listed in this section may or may not appear.

NOTE

General options

Table 31. General

Option Description

System Information Displays the following information:

• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag,
Manufacture Date, Ownership Date, and the Express Service Code.

• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory

Channel Mode, Memory Technology, DIMM A size, and DIMM B size

• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock
Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3
Cache, HT Capable, and 64-Bit Technology.

• Device Information: Displays Primary HDD, M.2 PCIe SSD-0, LOM MAC Address, Video
Controller, Video BIOS Version, Video Memory, Panel type, Native Resolution, Audio
Controller, Wi-Fi Device, and Bluetooth Device.

Battery Information Displays the battery status health and whether the AC adapter is installed.

28 System setup

Option Description

Boot Sequence Allows you to specify the order in which the computer attempts to nd an operating system from the

devices specied in this list.

UEFI Boot Path Security This option controls whether or not the system will prompt the user to enter the Admin password

when booting a UEFI boot path from the F12 Boot Menu.

• Always, Except Internal HDD—Default

• Always, Except Internal HDD&PXE

• Always

• Never

Date/Time Allows you to set the date and time settings. Changes to the system date and time take eect

immediately.

.

System information

Table 32. System Conguration

Option Description

Integrated NIC Allows you to congure the on-board LAN controller.

• Disabled = The internal LAN is o and not visible to the operating system.

• Enabled = The internal LAN is enabled.

• Enabled w/PXE = The internal LAN is enabled (with PXE boot) (selected by default)

SATA Operation Allows you to congure the operating mode of the integrated hard drive controller.

• Disabled = The SATA controllers are hidden

• AHCI = SATA is congured for AHCI mode

• RAID ON = SATA is congured to support RAID mode (selected by default)

Drives Allows you to enable or disable the various drives on-board:

• SATA-2 (enabled by default)

• M.2 PCIe SSD-0 (enabled by default)

Smart Reporting This eld controls whether hard drive errors for integrated drives are reported during system startup.

The Enable Smart Reporting option is disabled by default.

USB Conguration Allows you to enable or disable the integrated USB controller for:

• Enable USB Boot Support

• Enable External USB Port

All the options are enabled by default.

Thunderbolt Adapter

Conguration

This section allows Thunderbolt Adapter Conguration.

• Thunderbolt-is enabled by default

• Enable Thunderbolt Boot Support-is disabled

• No security-is disabled

• User conguration-enabled by default

• Secure connect-is disabled

System setup 29

Option Description

• Display port and USB Only-is disabled

USB PowerShare

Audio Allows you to enable or disable the integrated audio controller. The option Enable Audio is selected by

Keyboard Illumination

Keyboard Backlight Timeout on
AC

This option congures the USB PowerShare feature behavior.

• Enable USB PowerShare - disabled by default

This feature is intended to allow users to power or charge external devices, such as phones and
portable music players, using the stored system battery power through the USN PowerShare port on
the notebook, while the notebook is in a sleep state.

default.

• Enable Microphone

• Enable Internal Speaker

Both the options are selected by default.

This eld lets you choose the operating mode of the keyboard illumination feature. The keyboard
brightness level can be set from 0% to 100%. The options are:

• Disabled

• Dim

• Bright-enabled by default

The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is
not aected. Keyboard Illumination will continue to support the various illumination levels. This eld
has an eect when the backlight is enabled. The options are:

• 5 sec

• 10 sec-enabled by default

• 15 sec

• 30 sec

• 1 min

• 5 min

• 15 min

• Never

Keyboard Backlight Timeout on
Battery

Unobtrusive Mode

30 System setup

The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination
feature is not aected. Keyboard Illumination will continue to support the various illumination levels.
This eld has an eect when the backlight is enabled. The options are:

• 5 sec

• 10 sec-enabled by default

• 15 sec

• 30 sec

• 1 min

• 5 min

• 15 min

• Never

• Enable Unobtrusive Mode (disabled by default)

When enabled pressing Fn+Shift+B will turn o all light and sound emissions in the system.

Press Fn+Shift+B to resume normal operation.

Option Description

Miscellaneous Devices

Allows you to enable or disable the following devices:

• Enable Camera (enabled by default)

• Enable Hard Drive Free Fall Protection(enabled by default)

• Enable Secure Digital (SD) Card (enabled by default)

• Secure Digital (SD) Card Boot

• Secure Digital (SD) Card Read-Only Mode

MAC Address Pass-Through

• System Unique MAC Address (disabled by default)

• Integrated NIC 1 MAC Address

• Disabled

The feature replaces the external NIC MAC address (in a supported dock or dongle) with the
selected MAC address from the system. The default option is to use the Passthrough MAC address.

Video

Option Description

LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD

brightness is independent for battery and AC adapter. It can be set using the slider.

NOTE: The video setting is visible only when a video card is installed into the system.

Security

Table 33. Security

Option Description

Admin Password Allows you to set, change, and delete the admin password.

System Password Allows you to set, change, and delete the system password.

Internal HDD-2 Password This option lets you set, change, or delete the password on the system's internal hard disk drive

(HDD).

Strong Password This option lets you enable or disable strong passwords for the system.

Password Conguration Allows you to control the minimum and maximum number of characters allowed for a administrative

password and the system password. The range of characters is between 4 and 32.

Password Bypass This option lets you bypass the System (Boot) Password and the internal HDD password prompts

during a system restart.

• Disabled — Always prompt for the system and internal HDD password when they are set. This
option is enabled by default.

• Reboot Bypass — Bypass the password prompts on Restarts (warm boots).

NOTE: The system will always prompt for the system and internal HDD passwords when

powered on from the o state (a cold boot). Also, the system will always prompt for
passwords on any module bay HDDs that may be present.

Password Change This option lets you determine whether changes to the System and Hard Disk passwords are

permitted when an administrator password is set.

Allow Non-Admin Password Changes - This option is enabled by default.

System setup 31

Option Description

UEFI Capsule Firmware Updates This option controls whether this system allows BIOS updates via UEFI capsule update packages.

This option is selected by default. Disabling this option will block BIOS updates from services such as
Microsoft Windows Update and Linux Vendor Firmware Service (LVFS)

TPM 2.0 Security Allows you to control whether the Trusted Platform Module (TPM) is visible to the operating system.

• TPM On (default)

• Clear

• PPI Bypass for Enable Commands

• PPI Bypass for Disable Commands

• PPI Bypass for Clear Commands

• Attestation Enable (default)

• Key Storage Enable (default)

• SHA-256 (default)

Choose any one option:

• Disabled

• Enabled (default)

Absolute This eld lets you Enable, Disable or Permanently Disable the BIOS module interface of the optional

Absolute Persistence Module service from Absolute Software.

• Enabled - This option is selected by default.

• Disabled

• Permanently Disabled

OROM Keyboard Access This option determines whether users are able to enter Option ROM conguration screen via hotkeys

during boot.

• Enabled (default)

• Disabled

• One Time Enable

Admin Setup Lockout Allows you to prevent users from entering Setup when Admin password is set. This option is not set

by default.

Master Password Lockout Allows you to disable master password support Hard Disk passwords need to be cleared before the

settings can be changed. This option is not set by default.

SMM Security Mitigation Allows you to enable or disable additional UEFI SMM Security Mitigation protections. This option is

not set by default.

Secure boot

Table 34. Secure Boot

Option Description

Secure Boot Enable Allows you to enable or disable Secure Boot feature

• Secure Boot Enable

Option is not selected.

Secure Boot Mode Allows you to modify the behavior of Secure Boot to allow evaluation or enforcement of UEFI driver

signatures.

• Deployed Mode (default)

32 System setup

Option Description

• Audit Mode

Expert key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The

Enable Custom Mode option is disabled by default. The options are:

• PK (default)

• KEK

• db

• dbx

If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The
options are:

• Save to File- Saves the key to a user-selected le

• Replace from File- Replaces the current key with a key from a user-selected le

• Append from File- Adds a key to the current database from a user-selected le

• Delete- Deletes the selected key

• Reset All Keys- Resets to default setting

• Delete All Keys- Deletes all the keys

NOTE: If you disable the Custom Mode, all the changes made will be erased and the

keys will restore to default settings.

Intel Software Guard Extensions

Table 35. Intel Software Guard Extensions

Option Description

Intel SGX Enable

Enclave Memory Size

This eld species you to provide a secured environment for
running code/storing sensitive information in the context of the
main OS.

Click one of the following options:

• Disabled

• Enabled

• Software controlled—Default

This option sets SGX Enclave Reserve Memory Size

Click one of the following options:

• 32 MB

• 64 MB

• 128 MB—Default

System setup 33

Performance

Table 36. Performance

Option Description

Multi Core Support

This eld species whether the process has one or all cores
enabled. The performance of some applications improves with the
additional cores.

• All—Default

• 1

• 2

• 3

Intel SpeedStep

C-States Control

Intel TurboBoost

Hyper-Thread Control

Allows you to enable or disable the Intel SpeedStep mode of
processor.

• Enable Intel SpeedStep

This option is set by default.

Allows you to enable or disable the additional processor sleep
states.

• C states

This option is set by default.

Allows you to enable or disable the Intel TurboBoost mode of the
processor.

• Enable Intel TurboBoost

This option is set by default.

Allows you to enable or disable the HyperThreading in the
processor.

• Disabled

• Enabled—Default

Power management

Option

AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.

Enable Intel Speed
Shift Technology

Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:

34 System setup

Description

Default setting: Wake on AC is not selected.

• Enable Intel Speed Shift Technology

Default setting: Enabled

• Disabled

Option Description

• Every Day

• Weekdays

• Select Days

Default setting: Disabled

USB Wake Support Allows you to enable USB devices to wake the system from Standby.

NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter

is removed during Standby, the system setup removes power from all the USB ports to conserve battery
power.

• Enable USB Wake Support

Wireless Radio
Control

Wake on LAN Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a

Block Sleep This option lets you to block entering to sleep in OS environment. When enabled system won't go to sleep.

Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you

Advanced Battery
Charge

Conguration

If Enabled, this feature will sense the connection of the system to a wired network and subsequently disable the
selected wireless radios (WLAN and/ or WWAN).

• Control WLAN radio - is disabled

LAN signal.

• Disabled

• LAN Only

• LAN with PXE Boot

Default setting: Disabled

Block Sleep - is disabled

enable this option, your system runs only in battery even if the AC is attached.

• Enable peak shift—is disabled

• Set battery threshold (15% to 100%) - 15 % (enabled by default)

This option enables you to maximize the battery health. By enabling this option, your system uses the standard
charging algorithm and other techniques, during the non work hours to improve the battery health.

Enable Advanced Battery Charge Mode- is disabled

Primary Battery
Charge

Conguration

Allows you to select the charging mode for the battery. The options are:

• Adaptive—enabled by default

• Standard—Fully charges your battery at a standard rate.

• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology.

• Primarily AC use

• Custom

If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.

NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the

Advanced Battery Charge Conguration option.

System setup 35

POST behavior

Option Description

Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.

Default setting: Enable Adapter Warnings

Numlock Enable Allows you to enable the Numlock option when the computer boots.

Enable Network. This option is enabled by default.

Fn Lock Options

Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:

Extended BIOS
POST Time

Full Screen Log

Warnings and errors

Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:

• Fn Lock—enabled by default

• Lock Mode Disable/Standard—enabled by default

• Lock Mode Enable/Secondary

• Minimal

• Thorough—enabled by default

• Auto

Allows you to create an extra preboot delay. The options are:

• 0 seconds—enabled by default.

• 5 seconds

• 10 seconds

• Enable Full Screen Logo—not enabled

• Prompt on warnings and errors—enabled by default

• Continue on warnings

• Continue on warnings and errors

Manageability

Option

Intel AMT
Capability

MEBX Hotkey When enabled Intel AMT can be provisioned using the local provisioning le via a USB storage device.

36 System setup

Description

Allows you to provision AMT and MEBx Hotkey function is enabled, during the system boot.

• Disabled

• Enabled - by default

• Restrict MEBx Access

Option Description

• Enable USB Provision - disabled by default

MEBX Hotkey Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.

• Enable MEBx hotkey—enabled by default

Virtualization support

Option Description

Virtualization This eld species whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities

provided by Intel Virtualization Technology.

Enable Intel Virtualization Technology—enabled by default.

VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided

by Intel® Virtualization technology for direct I/O.

Enable VT for Direct I/O - enabled by default.

Trusted Execution This option species whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware

capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.

Trusted Execution - disabled by default.

Wireless

Option
Description

Wireless Device
Enable

Allows you to enable or disable the internal wireless devices.

• WLAN

• Bluetooth

All the options are enabled by default.

Maintenance screen

Option

Service Tag Displays the Service Tag of your computer.

Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.

BIOS Downgrade This controls ashing of the system rmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by

Data Wipe This eld allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not

Description

default.

enabled by default. The following is list of devices aected:

System setup 37

Option Description

• Internal SATA HDD/SSD

• Internal M.2 SATA SDD

• Internal M.2 PCIe SSD

• Internal eMMC

BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard

drive or an external USB key.

• BIOS Recovery from Hard Drive—enabled by default

• Always perform integrity check—disabled by default

First Power On
Date

This option lets you set Ownership date.

• Set Ownership Date—disabled by default

System logs

Option Description

BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.

Thermal Events Allows you to view and clear the System Setup (Thermal) events.

Power Events Allows you to view and clear the System Setup (Power) events.

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure
that your computer battery is fully charged and connected to a power outlet.

: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS

NOTE

update is completed.

1 Restart the computer.

2 Go to Dell.com/support.

• Enter the Service Tag or Express Service Code and click Submit.

• Click Detect Product and follow the instructions on screen.

3 If you are unable to detect or nd the Service Tag, click Choose from all products.

4 Choose the Products category from the list.

NOTE

: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.

6 Click Get drivers and click Drivers and Downloads.

The Drivers and Downloads section opens.

7 Click Find it myself.

8 Click BIOS to view the BIOS versions.

9 Identify the latest BIOS le and click Download.

10 Select your preferred download method in the Please select your download method below window, click Download File.

The File Download window appears.

11 Click Save to save the le on your computer.

12 Click Run to install the updated BIOS settings on your computer.

Follow the instructions on the screen.

System setup

38

Updating BIOS on systems with BitLocker enabled

CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the

BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If
the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on
this subject, see Knowledge Article: https://www.dell.com/support/article/sln153694

Updating your system BIOS using a USB ash drive

If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS le using another system and save
it to a bootable USB Flash Drive.

NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: https://

www.dell.com/support/article/us/en/19/sln143196/

1 Download the BIOS update .EXE le to another system.

2 Copy the le e.g. O9010A12.EXE onto the bootable USB Flash drive.

3 Insert the USB Flash drive into the system that requires the BIOS update.

4 Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.

5 Using arrow keys, select USB Storage Device and click Return.

6 The system will boot to a Diag C:\> prompt.

7 Run the le by typing the full lename e.g. O9010A12.exe and press Return.

8 The BIOS Update Utility will load, follow the instructions on screen.

Figure 1. DOS BIOS Update Screen

System setup

39

System and setup password

Table 37. System and setup password

Password type Description

System password Password that you must enter to log on to your system.

Setup password Password that you must enter to access and make changes to the

BIOS settings of your computer.

You can create a system password and a setup password to secure your computer.

CAUTION: The password features provide a basic level of security for the data on your computer.

CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.

NOTE: System and setup password feature is disabled.

Assigning a system setup password

You can assign a new System or Admin Password only when the status is in Not Set.

To enter the system setup, press F2 immediately after a power-on or re-boot.

1 In the System BIOS or System Setup screen, select Security and press Enter.

The Security screen is displayed.

2 Select System/Admin Password and create a password in the Enter the new password eld.

Use the following guidelines to assign the system password:

• A password can have up to 32 characters.

• The password can contain the numbers 0 through 9.

• Only lower case letters are valid, upper case letters are not allowed.

• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

3 Type the system password that you entered earlier in the Conrm new password eld and click OK.

4 Press Esc and a message prompts you to save the changes.

5 Press Y to save the changes.

The computer reboots.

Deleting or changing an existing system setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.

1 In the System BIOS or System Setup screen, select System Security and press Enter.

The System Security screen is displayed.

2 In the System Security screen, verify that Password Status is Unlocked.

3 Select System Password, alter or delete the existing system password and press Enter or Tab.

4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.

: If you change the System and/or Setup password, re-enter the new password when prompted. If you delete the

NOTE

System and/or Setup password, conrm the deletion when prompted.

40 System setup

5 Press Esc and a message prompts you to save the changes.

6 Press Y to save the changes and exit from System Setup.

The computer reboot.

System setup 41

7

Getting help

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,

bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1 Go to Dell.com/support.

2 Select your support category.

3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.

4 Select the appropriate service or support link based on your need.

42 Getting help