Defy G10750 NE Instruction Manual

Page 1

G10750 NE

4 DOOR SBS REFRIGERATORS

Refrigeration

Instruction manual

Part number: 3827220100 AB

Page 2

Read this manual before initial installation and operation of the refrigerator!

Dear Customer,
Your new Defy refrigerator was manufactured in a state of the art facility and has passed the
strictest quality control procedures.
Please read this manual carefully before using your product for the first time and then store it
within easy reach for future reference.
We trust you will enjoy years of trouble free use.

The user manual:

x This manual will provide you with information on how to safely operate and care for your

refrigerator in order that you gain the maximum benefit from it.

x Pay particular attention to any safety instructions.
x Please read all additional documents supplied with your product.
x Please note that this manual may be used for several similar but different models. Please

check for relevance regarding your particular model.

Explanation of symbols used in this manual

Unpacking: Remove all packaging.

Ensure that packing material is disposed of in a responsible manner and that any
plastic bags are cut up to prevent children playing with them and accidentally
suffocating.

If the refrigerator is damaged in any way do not use it. Report the damage to your
dealer who will take the necessary corrective action.

The manufacturer strives for continuous improvement. For this reason, the text
and illustrations in this manual are subject to change without notice.

Useful information. Important information or useful hints about usage.

Important safety information. Warning for hazardous situations with regard
to life and property.

Caution; Warning for supply voltage.

Caution; Warning for fire hazard.

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Contents

1 Important safety information

Warnings
For models with water fountain
Child safety
HCA warning

2 Your Refrigerator

3 Installation

Installation location
Attaching the plastic wedges
Adjusting the feet
Power connection
Adjusting the gap on the upper door

4 Preparation

Things to be done for energy saving
Initial use

5 Using the product

Indicator panel
Using the water dispenser
Drip tray
Cleaning the water tank
Freezing fresh food
Recommendations for storing frozen
foods
Deep freezer details
Placing food
Door open alert
Interior light
Chiller compartment
Crisper
Egg tray
Moveable middle section
Blue light
Odour filter
Ionizer

6 Maintenance and cleaning

Preventing bad odour
Protecting plastic surfaces

7 Troubleshooting

8 Branches

9 Warranty

4

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18
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27

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Important safety information

1

Please review and observe the
following information. Failure to
do so may result in injuries or
material damage and will render
any warranty and reliability
commitments void.

Warnings

x The refrigerator must only be

used for its intended purpose,
i.e. storing of edible foodstuff.

x The refrigerator is intended to

be used in household and
similar applications such as
staff kitchen areas in shops,
offices and other working
environments; farm houses and
by clients in hotels, motels and
other residential type
environments; bed and
breakfast type environments;
catering and similar non-retail
applications.

x This appliance is not intended

for use by persons (including
children) with reduced physical,
sensory or mental capabilities,
or lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning use of
the appliance by a person
responsible for their safety.

x Children should be supervised

to ensure that they do not play
with the appliance.

x In the event of a malfunction,

disconnect the refrigerator from
the power supply.

x Vapour and vaporized cleaning

materials must never be used in
the cleaning the refrigerator.
The vapour may come into
contact with the electrical parts
and cause a short circuit or
electric shock.

x Do not allow children to hang

on the refrigerator doors as the
unit could topple forward risking
personal injury. Never use the
parts on your refrigerator, such
as the door, as a means of
support or step.

x Keep ventilation openings, in

the appliance enclosure or in
the built-in structure, clear of
obstruction.

x Do not use electrical appliances

inside the food storage
compartments of the appliance,
unless they are of the type
recommended by the
manufacturer.

x Unplug the refrigerator when

cleaning, during routine
maintenance or if it will not be
used for an extended period.

x To unplug the refrigerator,

remove the plug by pulling on
the plug and not the cable!

x Never connect your refrigerator

to electricity saving systems as
they may damage the
refrigerator.

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x

When carrying the refrigerator,
do not hold on the door handle
as the handle may break.

x When placing your refrigerator

next to another refrigerator or
freezer, the distance between
the devices must be at least 8
cm. Failure to do so may cause
adjacent walls to humidify.

x Do not put bottled or canned

liquid beverages in the freezer
compartment: they may burst.

x Do not touch frozen food with

your hands; it may stick to your
hands.

x Never pour or spray water into

or on the refrigerator and do not
store liquids, pot plants or open
containers on top of the
refrigerator as these may spill
causing electrical shorting.

x Avoid any damage to the power

cable when transporting the
refrigerator.

x Bending the cable may cause a

fire.

x Never place heavy objects on

the power cable.

x Do not touch the plug with wet

hands.

x Contact a Defy service centre

for all questions and problems
relating to the refrigerator.

x The lamp(s) used in this

appliance is not suitable for
household room illumination.

x If the product has LED type

lighting, contact the Defy
service centre for replacing or in
case of any problem.

x If the supply cord is damaged, it

must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.

x Exposing the refrigerator to

rain, snow, sun and wind is an
electrical safety risk.

x Do not store medicine or

academic research samples
which require strict temperature
control in the refrigerator.

x Do not store or use flammable

gas, benzene, petrol or volatile
substances in or near the
refrigerator.

x Do not store explosive

substances such as aerosol
cans with a flammable
propellant in the refrigerator.

x Do not overload your

refrigerator with large amounts
of food. If overloaded, the food
may fall down and injure you
and damage the refrigerator
when opening the door. Never
place objects on top of the
refrigerator, they may fall and
injure you when you open or
close the refrigerator door.

x The refrigerator may move if the

adjustable legs are not properly
levelled on the floor. Levelling
the adjustable legs on the floor
helps prevent the refrigerator
from moving.

x If there is a blue light fitted on

the refrigerator, do not look at
the blue light through optics.

Page 6

Do not drill, cut or modify
the refrigerator. Injuries
may result if the
refrigerant circuit is
damaged. WARNING:
Do not damage the
refrigerant circuit.

Do not operate a
damaged refrigerator.
Contact the nearest Defy
service center.

The electrical safety of
the refrigerator is only
guaranteed if the earth
system of your home is
compliant to national
standards.

Repairs must be carried
out by authorised persons
only. Repairs carried out
by incompetent persons
create a user risk.

Never plug the
refrigerator into the wall
socket during installation.
Death or serious injury
may result.

HCA Warning

Refrigerator cooling systems
containing R600a: This
refrigerator contains non CFC/
HFC natural substances in the
cooling system (Called R600a)
and in the insulation (Called
cyclopentane). These are
potentially flammable if exposed
to fire. Take care not to damage

x Do not plug in the refrigerator if

the wall socket is loose.

x On delivery, check to make sure

that the refrigerator is not
damaged and that all the parts
and accessories are in perfect
condition.

x Ensure that the plug remains

readily accessible. Do not use
multiple adapter plugs or an
extension cable.

x Ensure that there is sufficient

spacing between the
refrigerator and surrounding
walls.

Child safety

x If the door has a lock, keep the

key out of reach from children.

x If you are discarding an old

refrigerator with a lock or latch
fitted to the door, disable the
lock/latch, and ensure that the
refrigerator is left in a safe
condition to prevent children
from being trapped inside and
suffocating.

x Children must be supervised to

prevent them from tampering
with the refrigerator.

the cooling circuit / pipes of the
refrigerator in transportation and
in use. In case of damage do not
expose the refrigerator to fire or
potential ignition sources and
immediately ventilate the room
where the refrigerator is situated.
Ignore this warning if your
refrigerators cooling system
contains R134a.

Page 7

Your Refrigerator

2

*Optional: Figures in this user guide are schematic and may not be exactly

match your product. If your product does not comprise the relevant parts, the
information pertains to other models.

1- Fridge compartment door shelves
2- Fridge compartment glass shelves
3- Diffuser cover*
4- Illumination lens
5- Movable middle section
6- Chiller compartment*
7- Crisper
8- Icebox & icebox drawer*
9- Frozen food storage compartments*

10- Minibar*
11- Bottle holder*
12- Bottle shelf
13- Food storage compartment shelves
14- Food storage compartments
15- Water Filter*
16- Dairy compartment*
17- Fridge compartment
18- Freezer compartment
19- Multi Zone*
20– Freezer shelves*

*Optional

20

20

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Installation

3

x Place the product on a flat surface to avoid

vibration.

x Place the product at least 30 cm away

from heaters, stoves and similar sources
of heat and at least 10 cm away from
electric ovens.

x Do not expose the product to direct

sunlight or keep in damp environments.

x The product requires adequate air

circulation to function efficiently. If the
product will be placed in an alcove,
remember to leave at least 10 cm distance
between the product and the ceiling and
the walls.

x Do not install the product in environments

with temperatures below 10°C.

x Please ensure that there is a 10 cm air

gap right round the fridge.

In order to prepare the product for use, refer
to the information in the user manual and
ensure that electrical installation is
appropriate. If not, call a qualified electrician
to have any necessary arrangements carried
out.

WARNING: The manufacturer
assumes no responsibility for
any damage caused by the
work carried out by
unauthorized persons.

WARNING: The product’s
power cable must be unplugged
during installation. Failure to do
so may result in death or
serious injuries!

WARNING: If the door span is
too narrow for the product to
pass through, remove the door
and turn the product sideways;
if this does not work, contact the
customer care line.

Attaching the plastic Spacers

Use the plastic spacers provided with the
product to provide sufficient space for air
circulation between the product and the wall.

1. To attach the spacers, remove the screws
on the product and use the screws provided
with the spacers.

2. Attach the 2 plastic spacers on the
ventilation cover shown as in the figure.

Installation location

Page 9

Adjusting the feet

x If the product is not in a balanced position,

adjust the front adjustable feet by rotating
right or left.

WARNING: Do not use
extension or multi sockets in the
power connection.

WARNING: Damaged pow er
cable must be replaced by
authorized service.

Installation

Power connection

x Our firm will not assume responsibility for

any damages due to usage without
earthing and power connection in
compliance with national regulations.

x The power cable plug must be easily

accessible after installation.

x Connect the refrigerator to an earthed

socket with 220-240V/50 Hz voltage. The
plug must comprise a 10-16A fuse.

x Do not use a multi-group plug with or

without an extension cable between the
wall socket and the refrigerator.

Page 10

After reattaching the wiring sockets, refit the
hinge cover and fasten with the 2 securing
screw.

Adjusting the gap on the upper door

You can adjust the gap between the fridge
compartment doors as illustrated in the
figures.

The door shelves should be empty when
adjusting the door height.

Using a screwdriver, remove the 2 screws of
the upper hinge cover of the door you want
to adjust.

Adjust the door as required by loosening the
screws. Set the door you have adjusted by
tightening the screws. Be careful not to
change the door position whilst tightening
the screws.

Page 11

x Do not leave the doors of your refrigerator

open for a long time.

x Do not put hot food or drinks in your

refrigerator.

x Do not overload the refrigerator. Cooling

capacity will fall when the air circulation in
the refrigerator is hindered.

x Do not place the refrigerator in places

subject to direct sunlight. Install the
product at least 30 cm away from heat
sources such as hobs, ovens, heater units
and stoves and at least 5 cm away from
electrical ovens.

x Pay attention to store food in the

refrigerator in closed containers.

x For storage flexibility it is OK to remove

some freezer compartment drawers.
Power consumption stated for your
refrigerator has been determined after
removing the icematic and the upper
drawers as to allow maximum loading.

x Airflow should not be blocked by placing

foods in front of the freezer and the
multizone compartment fans. Foods
should be loaded by leaving minimum 5
cm space in front of the protective fan grid.

x Thawing frozen foods in the fridge

compartment both saves energy and
preserves the quality of the foods.

Things to be done for energy saving

Connecting the product to
electronic energy-saving systems
is harmful, as it may damage the
product.

Preparation

4

Temperature of the room where
your refrigerator is located should
at least be 10ºC /50°F. Operating
your refrigerator under cooler
conditions is not recommended
with regard to its efficiency.

Inside of your refrigerator must be
cleaned thoroughly.

If two coolers are to be installed
side by side, there should be at
least 10 cm distance between
them.

Recommendations for the fresh food
compartment

x Make sure that the food does not touch the

temperature sensor in fresh food
compartment. To allow the fresh food
compartment to keep its ideal storage
temperature, the sensor must not be
hindered by food.

x Do not place hot foods or beverages inside

the product.

Page 12

A sound will be heard when the
compressor is engaged. It is
normal to hear sound even when
the compressor is inactive, due to
the compressed liquids and
gasses in the cooling system.

It is normal for the front edges of
the refrigerator to be warm.
These areas are designed to
warm up in order to prevent
condensation.

* Optional: Figures represented in this instruction manual are schematic and
may not correspond exactly with your refrigerator. If the parts are not included in
the refrigerator you have purchased, they may be model specific and therefore only
valid for some models.

Initial use

x Before using the product, make sure that

all preparations have been made in
accordance with the instructions given in
the "Important instructions regarding
safety and environment" and "Installation"
chapters.

x Clean the interior of the refrigerator as

recommended in the “Maintenance and
cleaning” section. Before you start the
refrigerator, make sure that the interior is
dry.

x Plug the refrigerator in a grounded socket.

The interior illumination is lit when the door
of the refrigerator is opened.

x Operate the refrigerator for 6 hours without

placing any food in it and do not open its
door during this time unless it is
necessary.

Page 13

Using the product

Indicator panel

Indicator panels may vary depending on the model of your product.
Audial and visual functions of the indicator panel will assist in using the refrigerator.

5

* Optional: Figures represented in this instruction manual are schematic and

may not correspond exactly with your refrigerator. If the parts are not included in
the refrigerator you have purchased, they may be model specific and therefore only
valid for some models.

Page 14

1. Quick cooling function indicator

Switches on when the quick fridge function is
activated.

2. Fridge compartment temperature
indicator

Temperature of the fridge compartment is
shown; it may be set to 8,7,6,5,4,3,2,1.

3. Fahrenheit indicator

When the Fahrenheit indication is activated,
the temperature set values are shown in
Fahrenheit and the relevant icon switches
on.

4. Key lock

Press key lock button continually for 3
seconds. The Key lock symbol will light up
and key lock mode will be activated. Buttons
will not function if the Key lock mode is
active. Press the key lock button continually
for 3 seconds again. The Key lock symbol
will switch off and the key lock mode will exit.
Press the key lock button to prevent
changing of the temperature setting of the
refrigerator.

5. Power failure/High temperature / error
warning

This indicator illuminates during power
failure, high temperature failures and error
warnings. During long-term power failures,
the highest temperature value that the
freezer compartment reaches will flash on
the digital display. After checking the food
located in the freezer compartment, press
the alarm off button to clear the warning.
Please refer to "solutions recommended for
troubleshooting" section on your manual if
you observe that this indicator is illuminated.

6. Filter reset icon

This switches on when the filter needs to be
reset.

7. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it indicates that the
relevant cabin has been selected.

8. Multizone freezer icon (Optional)

Highlight the Multizone freezer icon using the
FN button; the icon will start to flash. When
you press the OK button, Multizone cabin
freezer icon will switch on and the zone
operates as a freezer.

9. Freezer compartment temperature
indicator

Temperature of the fridge compartment is
shown; it can be set to -18, -19, -20, -21, -22,

-23, -24.

10. Quick freeze function indicator

It switches on when the quick freeze function
is activated.

11. Fahrenheit indicator

When the Fahrenheit indication is activated,
the temperature set values are shown in
Fahrenheit and the relevant icon switches
on.

12. Quick freeze function button

Press this button to activate or deactivate the
quick freeze function. When you activate the
function, the freezer compartment will be
cooled to a temperature lower than the set
value.

Using the product

Use the quick freeze function
when you want to quickly freeze
the food placed in the freezer
compartment. If you want to
freeze large amounts of fresh
food, activate this function before
putting the food into the product.

If you do not cancel it, Quick
Freeze will cancel itself
automatically after 4 hours or
when the fridge compartment
reaches the set temperature.

This function is not recalled when
power restores after a power
failure.

13. Filter reset

The filter is reset when the quick freeze
button is pressed for 3 seconds. Filter reset
icon goes off.

14. FN button

Use this button to switch between functions
that you would like to select. Upon pressing
this button, the icon indicator starts flashing
of the function that will be activated or
deactivated. The FN button will deactivate if
not pressed for 20 seconds. Press this
button again to change the functions.

Page 15

Using the product

15. Celsius indicator

When the Celsius indication is activated, the
temperature set values are shown in Celsius
and the relevant icon switches on.

16. OK button

After navigating functions using the FN
button, when a function is cancelled via the
OK button, the relevant icon and the
indicator flashes. When the function is
activated, it remains on. The indicator
continues to flash showing it is on.

17. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it is understood
that the relevant cabin has been selected.

18. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it is understood
that the relevant cabin has been selected.

19. Set increasing button

Select the relevant cabin with the select
button; the cabin icon representing the
relevant cabin will start to flash. If you press
the set increasing button during this process,
the set value increases. If you keep pressing
it in a loop, the set value returns to the
beginning.

20. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it indicates that the
relevant cabin has been selected.

21. Setting the Celsius and Fahrenheit
indicator

Highlight this button using the FN button and
select Fahrenheit and Celsius via the OK
button. When the relevant temperature type
is selected, the Fahrenheit and Celsius
indicator switches on.

22. Ice machine off icon (Optional)

Press the FN button (until it reaches the ice
icon and the lower line) to switch off the ice
machine. The ice machine off icon and the
ice machine function indicator start flashing
when you highlight them, indicating whether
the ice machine is either on or off.

When you press the OK button, the ice
machine icon lights continuously and the
Indicator continues to flash during this
process. If you do not press any button after
20 seconds, the icon and the indicator
remains on. Thus, the ice machine is
switched off. In order to switch on the ice
machine again, highlight the icon and the
indicator; both the ice machine off icon and
the indicator will start flashing. If you do not
press any button within 20 seconds, the icon
and the indicator will go off and the ice
machine will be switched on again.

Indicates whether the icematic is
on or off.

Water flow from water tank will
stop when this function is
selected. However, ice made
previously can be taken from the
icematic.

23. Eco fuzzy function icon

Press the FN button (until it reaches the
letter “e” icon and the lower line) to activate
the eco fuzzy. When you highlight the eco
fuzzy icon and the eco fuzzy function
indicator, they start flashing. Thus, you can
understand whether the eco fuzzy function
will be activated or deactivated. When you
press the OK button, the eco fuzzy function
icon lights continuously and the Indicator
continues to flash during this process. If you
do not press any button after 20 seconds,
the icon and the indicator remains on. Thus,
the eco fuzzy function is activated. In order
to cancel the eco fuzzy function, Highlight
the icon and the indicator again and press
the OK button. Thus, both the eco fuzzy
function icon and the indicator will start
flashing. If you do not press any button
within 20 seconds, the icon and the indicator
will go off and the eco fuzzy function will be
cancelled.

Page 16

Using the product

24. Vacation function icon

Press the FN button (until it reaches the
umbrella icon and the lower line) to activate
the vacation function. When you highlight the
vacation function icon and the vacation
function indicator, they start flashing. This
shows whether the vacation function is
activated or deactivated. When you press
the OK button, the vacation function icon
lights continuously indicating that the
Vacation function is activated. The Indicator
continues to flash during this process. Press
the OK button to cancel the vacation
function. Both the vacation function icon and
the indicator will start flashing and the
vacation function will be cancelled.

25. Multizone fridge icon (Optional)

When you select the Multizone fridge icon
using the FN button and press the OK
button, the Multizone cabin switches into a
fridge cabin and operates as a cooler.

26. Celsius indicator

When the Celsius indication is activated, the
temperature set values are shown in Celsius
and the relevant icon switches on.

27. Set decreasing function

Select the relevant cabin with the select
button; the cabin icon representing the
relevant cabin will start to flash. If you press
the set decreasing button during this
process, the set value decreases. If you
keep pressing it in a loop, the set value
returns to the beginning.

28. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it indicates that the
relevant cabin has been selected.

29. Temperature change cabin icon

Indicates the cabin whose temperature is to
be changed. When the temperature change
cabin icon starts flashing, it indicatesthat the
relevant cabin has been selected.

30. Key lock

Press key lock button simultaneously for 3
seconds. Key lock symbol
will light up and key lock mode will be
activated. Buttons will not function if the Key
lock mode is active. Press key lock button
simultaneously for 3 seconds again. Key lock
symbol will turn off and the key lock mode
will be exited.
Press the key lock button if you want to
prevent changing of the temperature setting
of the refrigerator.

31.Select button

Use this button to select the cabin whose
temperature you want to change. Switch
between the cabins by pressing this button.
The selected cabin can be understood from
the cabin icons (7,17,18,20,28,29).
Whichever cabin icon is flashing, the cabin,
whose temperature set value you want to
change, is selected. Then, you can change
the set value by pressing the cabin set value
decreasing button (27) and the cabin set
value increasing button (19). If you do not
press the select button for 20 seconds, the
cabin icons will go off. Press this button to
select a cabin again.

32. Alarm off warning

In case of power failure/high temperature
alarm, after checking the foods in the freezer
compartment, press the alarm off button to
clear the warning.

33. Quick cooling function button

The button has two functions. To activate or
deactivate the quick cool function, press it
briefly. The Quick Cool indicator will switch
off and the product will return to its normal
settings.

Use quick cooling function when
you want to quickly cool the food
placed in the fridge compartment.
If you want to cool large amounts
of fresh food, activate this
function before putting the food
into the product.

Page 17

Using the product

If you do not cancel it, quick
cooling will cancel itself
automatically after 8 hours at the
most or when the fridge
compartment reaches to the
required temperature.

If you press the quick cooling
button repeatedly with short
intervals, the electronic circuit
protection will be activated and
the compressor will not start up
immediately.

This function is not recalled when
power restores after a power
failure.

34. Multizone temperature indicator
(Optional)

Temperature set values of the Multizone
cabin are displayed.

Please note: Will only allow freezer
temperature on models where multizone
option is not available.

Page 18

Using the water dispenser (for certain
models)

Using the product

The first few glasses of water
taken from the dispenser will
normally be warm.

If the water dispenser is not used
for a long time, dispose of the
first few glasses of water to get
clean water.

Please wait for approximately 12 hours for
cold water after first installation.
Use the display* to select the water option
(*Using the display to select the water option
depends on the model), press the trigger for
water flow. Remove the glass shortly after
pressing the trigger.

Do not fill the water tank with fruit
juice, fizzy beverages, alcoholic
beverages or any other liquids
incompatible for use in the water
dispenser. Using such liquids will
cause malfunction and
irreparable damage to the water
dispenser. Using the dispenser
in this way is not covered by the
warranty. Certain chemicals and
additives in the beverages /
liquids may cause material
damage to the water tank.

The water tank and water
dispenser components cannot be
washed with dishwashers.

Drip tray

Any water that drips whilst using the water
dispenser accumulates in the spillage tray.
Remove the plastic strainer by pressing on
the side as shown in the figure.

With a clean
and dry cloth, remove the water that has
accumulated.

Filling the water dispenser's tank

The water tank filling reservoir is located
inside the door rack. Open the reservoir
cover and fill up with pure and clean drinking
water. Close the cover.

Page 19

Using the product

Cleaning the water tank

x Remove the water filling reservoir inside

the door rack.

Make sure that the parts and seals removed
(if any) as illustrated in the exploded diagram
below, during cleaning are properly refitted
to prevent any water leakage.

x Remove the water dispenser shelf by

holding from both sides.

x Grab the water dispenser reservoir on

both sides & remove it at an angle of 45°.

x Clean the reservoir by removing its lid.

When fastening the nozzle,
please ensure that the nozzle
tabs are horizontally aligned with
the dispenser housing.

Some condensation may form
around the nozzle and drip into
the drip tray. This is normal.

SEAL

Page 20

Freezing fresh food

x To preserve food quality, the food items

placed in the freezer compartment must
be frozen as quickly as possible, use the
rapid freezing for this.

x Freezing food items when fresh will extend

the storage time in the freezer
compartment.

x Pack the food items in air-tight packs and

seal tightly.

x Make sure the food items are packed

before putting in the freezer. Use freezer
holders, tinfoil and damp-proof paper,
plastic bag or similar packaging materials
instead of traditional packaging paper.

x Mark each food pack by writing the date

on the package before freezing. This will
allow you to determine the freshness of
each pack every time the freezer is
opened. Keep the earlier food items in the
front to ensure they are used first.

x Frozen food items must be used

immediately after defrosting and must not
be frozen again.

x Do not freeze large quantities of food all at

once.

2. Before freezing, check the “Expiry Date”

on the package to make sure it has not
expired.

3. Make sure the food’s packaging is not

damaged.

Deep freezer details

As per the IEC 62552 standards, the freezer
must have the capacity to freeze 4,5 kg of
food items at -18°C or lower temperatures in
24 hours for each 100 litres of freezer
compartment volume. Food items can only
be preserved for extended periods at or
below temperatures of -18°C . You can keep
the foods fresh for months (in deep freezer
at or below temperatures of 18°C ).

Food items to be frozen must not come into
contact with the already frozen food inside
the freezer to avoid partial defrosting of the
already frozen food.

Boil the vegetables and filter the water to
extend the frozen storage time. Place the
food in air tight packages after filtering and
place in the freezer. Bananas, tomatoes,
lettuce, celery, boiled eggs, potatoes and
similar food items should not be frozen.
Freezing these food items will simply reduce
the nutritional value and food quality, as well
as possible spoiling which is harmful to
health.

Freezer Compartment

Setting

Cooler Compartment

Setting

Descriptions

-18°C 4°C This is the default, recommended
setting.

-20,-22 or -24°C 4°C Recommended for ambient
temperatures exceeding 30°C.

Rapid Freeze 4°C Use this to freeze food items in a short

time, the product will reset to previous
settings when the process is completed.

-18°C or colder 2°C Use these settings if you believe the
cooler compartment is not cold enough
due to ambient temperature or
frequently opening the door.

Using the product

Recommendations for storing frozen
foods

The compartment must be set to at least ­18°C.

1. Place the food items in the freezer as
quickly as possible to avoid defrosting.

Page 21

Placing food

Freezer
compartment
shelves

Various frozen
goods including
meat, fish, ice
cream, vegetables
etc.

Cooler compartment
shelves

Food items inside
pots, capped plate
and capped cases,
eggs (in capped
case)

Cooler compartment
door shelves

Small and packed
food or beverages

Vegetable bin Fruits and

vegetables

Fresh food
compartment

Delicatessen
(breakfast food,
meat products to be
consumed at short
notice)

Door open alert (Optional)

An audible alert will be heard if the product's
door remains open for 1 minute. The audible
alert will stop when the door is closed or any
button on the display (if available) is
pressed.

Interior light

Interior light uses a LED type lamp. Contact
the nearest Defy call centre for any problems
with this lamp.

Chiller compartment (Optional)

Chiller compartments allow you to prepare
the food for freezing. You can also use these
compartments to store your food at a
temperature a few degrees below the fridge
compartment.
You can increase the inner volume of your
refrigerator by removing any of the chiller
compartments:

1. Pull the compartment towards yourself
until it stops.

2. Lift the compartment about 1 cm up and
pull towards yourself to remove it from its
seating.

Using the product

Crisper

Crisper of the refrigerator is designed
specially to keep the vegetables fresh
without losing their humidity. For this
purpose, cool air circulation is intensified
around the crisper in general. Remove the
door shelves that stand against the crisper
before removing the crisper.

Humidity-controlled crisper

Humidity rates of fruits and vegetables are
kept under control thanks to the humidity­controlled crisper and thus the food is
ensured to stay fresh for a longer period.
We recommend that you place leafy
vegetables such as lettuce and spinach and
vegetables sensitive to humidity loss as
horizontally as possible when putting them in
the crisper; not in a horizontal position on
their roots.
While the vegetables are being replaced,
their specific weights should be taken into
consideration. Heavy and hard vegetables
must be placed at the bottom of the crisper
and light and soft vegetables must be on the
upper part.
Never leave the vegetables in their plastic
bags in the crisper. If they are left in their
plastic bags, this will cause them to rot in a
little while. If you not prefer the vegetable to
get in contact with other vegetables for
hygienic reasons, use perforated paper or a
similar material instead of plastic bags.

Page 22

Do not place pears, apricots, peaches etc.,
especially those fruits that generate large
amounts of ethylene, in the same crisper
with other fruits and vegetables. The
ethylene gas emitted by these fruits cause
other fruits to ripen sooner and to rot in a
shorter span of time.

Egg tray

You can install the egg holder to the desired
door or body shelf.
Never keep the egg holder in the freezer
compartment.

Movable Middle Section

Movable middle section is intended to
prevent the cold air inside your refrigerator
from escaping outside.
1- Sealing is provided when the gaskets on
the door presses on the surface of the
movable middle section while the fridge
compartment doors are closed.
2- Another reason that your refrigerator is
equipped with a movable middle section is
that it increases the net volume of the fridge
compartment. Standard middle sections
occupy some non-usable volume in the
refrigerator.
3-Movable middle section is closed when the
left door of the fridge compartment is
opened.
4-It must not be opened manually. It moves
under the guidance of the plastic part on the
body while the door is closed. Some
condensation may form on middle section,
side walls and doors of fridge when all doors
are not opened for more than 24 hours. It will
disappear after any of the doors are opened.

The front surface may feel warm. This is
normal.

Cool Control Storage Compartment

The Cool Control Storage Compartment of
your refrigerator may be used in any desired
mode by adjusting it to fridge (2/4/6/8 °C) or
freezer (-18/-20/-22/-24) temperatures. You
can keep the compartment at the desired
temperature with the Cool Control Storage
Compartment's Temperature Setting Button.

Using the product

Icebox and icebox drawer (Optional)

x Fill the icebox with water and put in place.

The ice will be ready after approximately
two hours. Do not remove the icebox to
take ice.

x Turn the buttons on the ice chambers right

hand side by 90°; the ice will fall to the ice
storage box below. You may then remove
the ice storage box and serve the ice.

The ice storage box is intended
for storing ice only. Do not fill
with water. Doing so will cause it
to break.

The temperature of the Cool Control Storage
Compartment may be set to 0 and 10
degrees in addition to the fridge
compartment temperatures and to -6
degrees in addition to the freezer
compartment temperatures. 0 degree is used
to store the deli products longer, and -6
degrees is used to keep meats up to 2
weeks in an easily sliceable condition. The
feature of switching to a Fridge or Freezer
compartment is provided by a cooling
element located in the closed section
(Compressor Compartment) behind the
refrigerator. During operation of this element,
a clicking sound may be heard. This is
normal and is not a fault.

Blue light (Optional)

A crisper illuminated with a blue light help
foods stored in the crisper continue
photosynthesis by means of the wavelength
effect of blue light and help preserve
freshness and increase vitamin content.

Odour filter (Optional)

The odour filter in the air duct of the fridge
compartment prevents build-up of
unpleasant odours in the refrigerator.

Ionizer (Optional)

An ionizer system in a cooler compartment's
air duct serves to ionize the air. The negative
ion emissions will eliminate bacteria and
other odour causing molecules in the air.

Page 23

IMPORTANT: Check the
trouble shooting list on the
following page before
contacting the customer care
line. Doing so will save you
time and money. This list
includes frequent complaints
that are not related to faulty
workmanship or materials.
Certain features mentioned
herein may not apply to your
product.

Protecting plastic surfaces

Oil spilled on plastic surfaces may damage
the surface and must be cleaned
immediately with warm water.

Maintenance and Cleaning

6

WARNING: Disconnect the

power before cleaning the
refrigerator.

x Do not use sharp and abrasive tools,

soap, house cleaning materials,
detergents, gas, gasoline, varnish and
similar substances for cleaning.

x Melt a teaspoonful of carbonate in the

water. Moisten a piece of cloth in the water
and wring out. Wipe the device with this
cloth and dry off thoroughly.

x Take care to keep water away from the

lamp’s cover and other electrical parts.

x Clean the door using a wet cloth. Remove

all items inside before detaching the door
and chassis shelves. Lift the door shelves
up to detach. Clean and dry the shelves,
then attach back in place by sliding in from
above.

x Do not use chloric water or cleaning

products on the exterior surface and
chrome-coated parts of the product.
Chlorine will cause rust on such metallic
surfaces.

x Do not use sharp, abrasive tools, soap,

household cleaning agents, detergents,
kerosene, fuel oil, varnish etc. to prevent
removal and deformation of the prints on
plastic parts. Use lukewarm water and a
soft cloth for cleaning and then wipe it dry.

Preventing bad odour

The product is manufactured free of any
odorous materials. However, keeping the
food in inappropriate sections and improper
cleaning of internal surfaces may lead to
malodour.
To avoid this, clean the inside with
carbonated water every 15 days.

x Keep the foods in sealed holders.

Microorganisms may spread out of
unsealed food items and cause malodour.

x Do not keep expired and spoilt foods in the

refrigerator.

Cleaning the product regularly will
prolong its service life.

Page 24

Troubleshooting

7

The refrigerator is not working.

x The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
x The fuse connected to the socket powering the product or the main fuse is blown. >>>

Check the fuses.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL,
CONTROL and FLEXI ZONE).

x The environment is too cold. >>> Do not install the product in environments with

temperatures below -5°C.

x The door is opened too frequently >>> Take care not to open the product’s door too

frequently.

x The environment is too humid. >>> Do not install the product in humid environments.
x Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing

liquids in sealed holders.

x The product’s door is left open. >>> Do not keep the product’s door open for long periods.
x The thermostat is set to too low a temperature. >>> Set the thermostat to an appropriate

temperature.

Compressor is not working

x In case of sudden power failure or pulling the power plug off and putting back on, the gas

pressure in the product’s cooling system is not balanced, which triggers the compressor
thermic safeguard. The product will restart after approximately 6 minutes. If the product
does not restart after this period, contact service.

x Defrosting is active. >>> This is normal for a fully automatic defrosting product. The

defrosting is carried out periodically.

x The product is not plugged in. >>> Make sure the power cord is plugged in.
x The temperature setting is incorrect. >>> Select the appropriate temperature setting.
x There is a power outage. >>> The product will continue to operate normally once the

power is restored.

The refrigerator's operating noise is increasing while in use.

x The product’s operating performance may vary depending on the ambient temperature

variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

x The new product may be larger than the previous one. Larger products will run for longer

periods.

x The room temperature may be high. >>> The product will normally run for long periods in

a higher room temperature.

x The product may have been recently plugged in or a new food item is placed inside. >>>

The product will take longer to reach the set temperature when recently plugged in or a
new food item is placed inside. This is normal.

x Large quantities of hot food may have been recently placed into the product. >>> Do not

place hot food into the product.

x The doors were opened frequently or kept open for long periods. >>> The warm air

moving inside will cause the product to run longer. Do not open the doors too frequently.

x The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
x The product may be set to too low a temperature. >>> Set the temperature to a higher

degree and wait for the product to reach the adjusted temperature.

x The cooler or freezer door gasket may be dirty, worn out, broken or not properly settled.

>>> Clean or replace the gasket. A damaged / torn door gasket will cause the product to
run for longer periods in order to maintain the current temperature.

Page 25

Troubleshooting

The freezer temperature is very low, but the cooler temperature is adequate.

x The freezer compartment temperature is set to a very low degree. >>> Set the freezer

compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

x The cooler compartment temperature is set to a very low degree. >>> Set the cooler

compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen.

x The cooler compartment temperature is set to a very low degree. >>> Set the freezer

compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

x The cooler compartment temperature is set to a very high degree. >>> The cooler

compartment temperature setting influences the freezer compartment temperature.
Change the cooler or freezer compartment’s temperature and wait until the relevant
compartments reach the adjusted temperature level.

x The doors were opened frequently or kept open for long periods. >>> Do not open the

doors too frequently.

x The door may be ajar. >>> Fully close the door.
x The product may have been recently plugged in or a new food item is placed inside. >>>

This is normal. The product will take longer to reach the set temperature when recently
plugged in or a new food item is placed inside.

x Large quantities of hot food may have been recently placed into the product. >>> Do not

place hot foods into the product.

Shaking or noise.

x The ground is not level or durable. >>> If the product is shaking when moved slowly,

adjust the feet to balance the product. Also make sure the ground is sufficiently durable to
bear the product.

x Any items placed on the product may cause noise. >>> Remove any items placed on the

product.

The product is making noise of liquid flowing, spraying etc.

x The product’s operating principles involve liquid and gas flow. >>> This is normal and not

a malfunction.

There is sound of wind blowing coming from the product.

x The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product's internal walls.

x Hot or humid weather will increase icing and condensation. This is normal and not a

malfunction.

x The doors were opened frequently or kept open for long periods. >>> Do not open the

doors too frequently; if open, close the door.

x The door may be ajar. >>> Fully close the door.

There is condensation on the product's exterior or between the doors.

x The ambient weather may be humid, this is quite normal in humid weather. >>> The

condensation will dissipate when the humidity is reduced.

Page 26

Please register your product at

www.defy.co.za

DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Record in the space below the listed information
for future reference.

SERIAL NUMBER……………………………..

DATE OF PURCHASE………………………..

PURCHASED FROM…………………………..

…………………………………………………...

Warning: If you cannot eliminate the problem although you follow the
instructions in this section, contact the nearest Defy service centre. Never try to
repair a non-functional refrigerator yourself.

Troubleshooting

The interior smells bad.

x The product is not cleaned regularly. >>> Clean the interior regularly using a sponge,

warm water and carbonated water.

x Certain holders and packaging materials may cause odour. >>> Use holders and

packaging materials free of odour.

x Foods were placed in unsealed holders. >>> Keep food in sealed holders.

Microorganisms may spread out of unsealed food items and cause malodour.

x Remove any expired or spoilt foods from the product.

The door is not closing.

x Food packages may be blocking the door. >>> Relocate any items blocking the doors.
x The product is not standing in the full upright position on the ground. >>> Adjust the feet

to balance the product.

x The ground is not level or durable. >>> Make sure the ground is level and sufficiently

durable to bear the product.

The vegetable bin is jammed.

x Food items may be in contact with the upper section of the drawer. >>> Reorganize the

food items in the drawer.

If The Surface Of The Product Is Hot.

x High temperatures may be observed between the two doors, on the side panels and at

the rear grill while the product is operating. This is normal and does not require service
maintenance!Be careful when touching these areas.

Warning: Never dispose of
the Refrigerator in a fire.

Do not dispose of your
Refrigerator along with
regular household waste.

Contact your local
authority for disposal
information and facilities
available.

Page 27

Branches

If you have followed the instructions and still have a problem, contact the
customer care line on 086 100 3339. They will be able to advise you on any aspect
of the product or send a qualified technician to repair it.

8

South African Branches:

BLOEMFONTEIN

Unit Number 5
Monument Business Park
50 Monument Road
Oranjesig, Bloemfontein
[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441
[e-mail]

DURBAN

135 Teakwood Road, Jacobs,
Durban, 4052
[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,
East London, 5201
[e-mail]

JOHANNESBURG

Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699
[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth
6001
[e-mail]

PRETORIA

Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad,
0082
[e-mail]

Sub-Saharan Africa Branches:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD

10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

Rua da Resistencia No. 97B R/C
Cell: [phone]
[e-mail]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Page 28

Warranty

9

This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.

The Company warrants to the original purchaser that for a period of FIVE YEARS from date
of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective,

shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50km from a Company Service Centre or an Authorised Service Dealer.
Where the appliance is located beyond the 50km radius, the purchaser shall be liable for
the standard travelling charges, as determined by the Company.

2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It

is an express condition of these warranties that the purchaser takes due care and attention
in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall
release the Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or

any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or
if the serial number of the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil

disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance. The Company shall not be responsible for
damages caused by insect and/or animal infestation.

5. The Company shall not be responsible for transportation or other costs other than those

incurred within the provisions of Point 1 of this Certificate.

6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please

contact your nearest Defy office. Please refer to the previous page for respective
South African branches and Sub-Saharan Africa branches.

7. Where service is requested under warranty and no fault or defect can be found by the

Company, all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of

warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF

PURCHASE FOR WARRANTY PURPOSES.