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YOU CAN RELY ON DEFY
DTD314
DTD315
TUMBLE DRYER
CONDENSER TECHNOLOGY
The manufacturer strives for continuous improvement. For this reason, the text and
illustrations in this manual are subject to change without notice.
Record in the space below the listed information for future reference.
The serial number is found on the serial label located on the inside of the door on the dryer.
SERIAL NUMBER..
DATE OF PURCHASE...
PURCHASED FROM..
.
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Subject
Time delay.
Child lock.
Maintenance and cleaning
Cleaning the lint filter.
Cleaning the door and door
gasket.
Cleaning the moisture sensors.
Draining the water tank.
Draining the water tank.
(Continued)
Cleaning the filter drawer.
Cleaning the evaporator.
Trouble shooting.
Technical specifications.
Service centres.
Warranty.
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13
14
15
16
17
18
Please register your product at
www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA
Subject
Introduction.
The user manual.
Explanation of symbols used.
Unpacking.
Removal of transport assembly.
Important safety information.
Installation.
Location.
Levelling.
Draining accumulated water.
Electrical connection.
Advice column.
What not to load in the dryer.
Loading.
Loading the laundry.
The control panel.
Using the dryer.
Changing a programme during drying.
Adding or removing laundry while dryer is
in pause mode.
Cancelling a programme during drying.
End of programme.
Programmes.
Main programmes.
Additional programmes.
Programme selection and consumption
table.
Auxiliary functions.
Buzzer cancel.
Dryness levels.
Anti-creasing.
Changing the display contrast.
Lint filter cleaning symbol.
Water tank emptying symbol.
Filter drawer cleaning symbol.
Door open symbol.
Page
3
4
5
6
7
8
9
10
11
12
Index
Page 3
Page 3
Introduction
Dear customer,
Your new Defy tumble dryer was manufactured in a state of the art facility and has passed the
strictest quality control procedures.
Please read this manual carefully before using your product for the first time and then store it
within easy reach for future reference.
We trust you will enjoy years of trouble free use.
The user manual:
• This manual will provide you with information on how to safely operate and care for your
dryer in order that you gain the maximum benefit from it.
• Pay particular attention to any safety instructions.
• Please read all additional documents supplied with your dryer.
• Please note that this manual is used for several similar but different models. Pease check
for relevance regarding your particular model.
Explanation of symbols used in this manual
Important safety information. Warning for hazardous situations with regard to life and
property.
Caution; Warning for supply voltage.
Caution; Warning for fire hazard.
Caution; Warning for hot surfaces.
Read the instructions.
Useful information. Important information or useful hints about usage.
1
Remove the transport safety assembly before using the
dryer for the first time.
You will find a nylon bag inside the drum containing a piece of
Polystyrene. Grasp the section marked XXXX and pull the
bag out to remove the transport safety assembly. Ensure that
no part of the assembly remains inside the drum.
Unpacking
Remove all packaging. Ensure that packing material is disposed of in a responsible manner
and that any plastic bags are cut up to prevent children playing with them and accidentally
suffocating. If the dryer is damaged in any way do not use it. Report the damage to your
dealer who will take the necessary corrective action.
1. Unplug the dryer before transporting it.
2. Remove the water drain (if any) and chimney connections.
3. Drain the water (if any) in the dryer.
Carry the dryer in the upright position. If it is not possible to carry the dryer in the upright
position, carry it by tilting it towards the right side when looked on from the front. After
the dryer has been positioned, you should wait for 12 hours before starting it.
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• Do not dry unwashed fabrics. Fabrics
must be damp before drying them.
• Garments bolstered with rubber foam
(latex foam), shower caps, water resistant
textiles, materials with rubber
reinforcement and rubber foam pads
should not be dried in the dryer.
• Do not connect the air outlet of the dryer
to chimneys used to exhaust the fumes
from gas or fuel burning products.
• Do not locate the dryer on a carpeted
floor, as this may inhibit free air circulation
under the dryer.
Warning against personal injury.
• Do not touch the laundry drum until the
dryer stops operating.
• Check the drum before closing the door.
Pets and children have been known to
climb inside.
General safety instructions.
• The dryer is designed for domestic use
only and it should be used for no other
purpose other than that for which it was
designed.
• Follow the drying instructions on garment
care labels.
• Remove any coins, pins, screws, stones
or sharp objects from clothing before
placing them in the dryer.
• Underwear that contains metal
reinforcements should not be placed in a
dryer. Damage to the dryer can result if
the metal reinforcements come loose
during drying.
• Do not sit or stand on the dryer nor place
heavy objects on top as deformation of
the control panel and plastic components
could occur.
• Do not overload the dryer.
• Always clean the lint filter before or after
each drying cycle. Never operate your
dryer without the lint filter installed.
• Do not allow fibres, dust and dirt to
accumulation around the exhaust outlet
and adjacent areas.
• Unplug the machine and keep the door
closed when it is not in use.
• The final part of the drying cycle includes
a cool down period to minimise creasing
and to ensure that fabrics are de-stressed.
Important safety information
• Read and understand the safety
instructions before using the dryer. Any
failure of the dryer or losses caused by
ignoring these instructions are not
covered by warranties or liabilities.
• This dryer is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or
lack of experience and knowledge unless
they have been given supervision or
instruction concerning the use of the dryer
by a person responsible for their safety.
Children should be supervised to ensure
that they do not play with the dryer.
Warning against electric shock
• The dryer is equipped with a 3 pronged
earthed plug which must be plugged into
an appropriate and easy to reach earthed
wall socket.
• Do not attempt to modify the plug.
• Do not use a double adaptor, multi-plug or
extension cord.
• If the supply cord is damaged it should be
replaced by an authorised service agent
to avoid an electrical hazard.
• Do not attempt to repair the dryer yourself.
Repairs should only be undertaken by
authorised service agents.
• Never touch the plug with wet hands nor
pull on the cable to unplug the dryer.
• Never wash the dryer with water.
Warning against possible explosions.
• Do not place combustible materials such
as petrol, alcohol or thinners near or in the
dryer. Neither attempt to dry fabrics which
have been soaked with or exposed to
these materials.
• Do not operate the dryer if a gas leak or
spillage of combustible liquids has
occurred nearby.
Warning against fire
• Empty pockets of cigarette lighters and
matches.
• Do not attempt to dry cushions or quilts as
these will accumulate excessive heat.
2
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• The other end of the hose should be
attached to a dedicated drain or basin the
maximum height of which should not
exceed 80 cm.
• Secure all hose ends as a loose end could
flood your home.
• Do not bend, twist or kink the drain hose.
Electrical connection.
• The dryer must be plugged into a
dedicated 230V. 10A. earthed wall
socket.
• Do not use a double adaptor.
• The manufacturer and seller do not accept
responsibility for any damage due to
incorrect electrical connection.
• If the power cord needs replacing, use
only a genuine type ‘X’ cord available from
the nearest Defy Service Centre. The
power cord must only be replaced by an
authorised service agent to avoid an
electrical hazard.
Installation
Ensuring the correct installation is the
customer’s responsibility.
Location.
• The dryer should be located in a well
ventilated room, away from heat sources
such as gas, oil or coal fired appliances.
• Position the dryer on a flat, even,
uncarpeted floor.
• Ensure that the rear wall of the dryer
does not touch any protrusions such as
taps, sockets and pipes.
• Ensure that an electrical supply point is
within easy reach of the power cord.
Levelling.
• The dryer must be levelled to ensure
vibration-free operation
• Level the dryer by turning the adjustable
feet either in or out.
• Never remove the adjustable feet.
Draining accumulated water
The dryer is equipped with a condenser
unit. Water accumulates in the water tank
during the drying process. This water
should be drained after each drying cycle.
This may be done manually by removing
and emptying the water tank or water may
be drained automatically through the drain
hose supplied.
Connecting the water drain hose
• Remove one end of the hose attached to
the dryer as shown
• Connect the drain hose supplied with the
dryer to the vacated pipe fitting as
shown.
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Advice column
4
The following items must NOT be placed
in the Dryer as they pose a fire risk:
• Chemically impregnated fabrics such as
mops or cleaning cloths saturated with
wax or inflammable solvents.
• Rubber backed articles, rubber boots, and
tennis shoes.
• Clothes fitted with foam rubber pads.
• Garments treated with dry-cleaning fluid
or a combustible solution.
• Durable pleated items other than
permanent press.
• Fibre-glass or leather items.
• Cushions, quilts and similar stuffed items
as these accumulate heat.
• Gas lighters that have accidentally been
left in pockets.
Loading
• Do not overload the machine. We
recommend loading the drum to the
halfway mark.
• Do not place dripping wet articles in the
dryer. As much water as possible should
be extracted before placing them in the
drum.
• Clothes should not be loaded in a tangled
condition as this will prolong the drying
time.
• Mix small and large articles for faster
drying time. Shake out each article for
more even drying.
• It is recommended that synthetic whites
and coloured articles are not mixed until
their colour fastness has been
established.
• Add a few hand towels to act as buffers
when drying a very small load.
• Large items tend to retain a certain
position in the drum. To ensure thorough
drying it may be necessary to remove
these articles midway during the drying
cycle and reposition them before
continuing.
• Bulky duvets and eiderdowns may not be
suitable even if the dry weight of the item
is within the prescribed limits. Their size
may prevent them from tumbling.
Cotton T-shirts and Knit underwear.
• Dry only to a slightly damp stage. If these
articles are allowed to tumble too long, the
knitted cotton may shrink. This may be
corrected by re-dampening or by wearing
the article.
Curtains and slip covers.
• Remove from the dryer while slightly
damp.
• Iron and hang immediately.
Chenille and candlewick bedspreads.
• Dry only one bedspread at a time.
• Remove as much moisture as possible
before placing the bedspread in the dryer.
• Dry completely.
Lingerie.
• Use the Delicate programme.
• Remove soon after drying to minimize
creasing.
• To avoid tangling, it is recommended that
nylon stockings are enclosed in a nylon
mesh bag during drying.
Knitted synthetics.
• Use a dry towel as a buffer, rubbing
surfaces may cause small beads to form,
(Turn these articles inside out).
Corduroy.
• Turn inside out.
• Remove while still damp and re-shape.
Silks, Dacrons and nylons.
• Place in the dryer separately.
• Do not over-dry.
Recommended loading level
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Loading the laundry
1. Open the loading door.
2. Place the laundry in the machine without compressing.
3. Push the loading door to close.
Ensure that no items are caught in the door.
Ensure that the loading guidelines on the previous page are followed.
Figures represented in this instruction manual are schematic and may not correspond
exactly with your dryer. If certain features are not included in the dryer you have
purchased, they may be model specific and therefore only valid for some models.
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Control panel
5
1 Spin speed, Timer & Programme button
2 Display
3 Start / Pause / Cancel button
4 Programme selection Knob
5 On / Off button
6 Anti creasing button
7 Dryness level button
8 Buzzer cancel (Cancel audio warning)
9 Time delay buttons
Programme time display
Operation symbol
Pause symbol
Water tank warning symbol
Filter cleaning warning symbol
Filter drawer cleaning symbol
Remaining time indictor
Child lock symbol
Time delay mode symbol
Door open warning symbol
Anti crease mode warning symbol
Buzzer cancel symbol
Dryness level symbol
Anti creasing is activated
Note: The remaining time indicator
shows the remaining time left to the
end of the programme and changes
according to the dampness of the
load.
1 Drying
2 Iron dry
3 Cupboard dry
4 Ventilate
5 Anti-crease
Progress indicators
1 2 3 4 5
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Using the dryer
• Switch on at the wall socket
• Sort the laundry according to fabric
type.
• Place the laundry in the drum.
• Close the door.
• Press the ON / Off button. This does not
mean the programme has started.
• Select the appropriate drying
programme using the programme
selection knob.
Please see the Programme selection and
consumption table on page 11 for more
details.
• Press the Start / Pause / Cancel button
to start the programme. The dryer will
commence with the selected drying
cycle and the relevant indicators will
light up commencing with “Drying”.
Changing a programme during drying
• Press and hold the Start / Pause / Cancel
button for 3 seconds to cancel the current
programme.
• Select the new programme.
• Press and hold the Start / Pause / Cancel
button to start the new programme.
You can also select a new programme by
turning the programme selector knob to
the desired programme while the dryer is
operating.
Adding or removing laundry while dryer is
in pause mode.
• Press the Start / Pause / Cancel button to
pause the machine.
• The drying process will stop.
• Open the door and add or remove laundry
as desired.
Caution
• The inside of the drum is hot. Avoid contact
to prevent burns.
• Press the Start / Pause / Cancel button to
resume drying.
• Note: Damp laundry added will transfer
moisture to articles all ready in the dryer
and these may not be dry when the
programme ends.
Cancelling a programme during drying
• Press and hold the Start / Pause / Cancel
button for 3 seconds.
• The lint filter cleaning and water tank
symbols will switch on and “End” will be
displayed.
As the inside of the machine will be very
hot when you cancel a programme while
the machine is running, activate the
ventilation program to cool it down.
6
Extra dry Cotton laundry is dried
at normal temperature.
Thick , multi-layered
laundry, towels, linen,
jeans etc. are dried so
that no ironing is
required before
cupboard storage.
Cupboard dry Normal laundry, table
cloths, underwear etc
is dried so that no
ironing is required
before cupboard
storage.
Iron dry Normal laundry, shirts,
dresses etc. are dried
ready to be ironed.
Cupboard dry
plus
Normal laundry, table
cloths, underwear etc
is dried over and above
the normal cupboard
dry so that no ironing is
required before
cupboard storage.
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End of programme
• The lint filter cleaning and water tank
symbols will switch on and “End” will be
displayed.
• Open the door and remove the dried
laundry.
• Press the ON / OFF button to switch the
dryer off.
• Clean the lint filter and empty the water
tank after each drying cycle.
• If the Anti-crease function was
selected and the laundry was not
removed, the 2 hour anti creasing
programme will be activated
Programmes
Main programmes
Depending on the fabric type the following
main drying programmes are featured.
Cottons
• Recommended for cotton items. Bed
sheets, towels, bath robes etc.
Synthetics
• Recommended for synthetic fabrics.
Jeans
• Dries jeans which have been spin-dried
at high speed in your washing machine.
Additional programmes
These may vary for different dryer models.
Xpress
For cottons which have been spin-dried at high
speed in your washing machine.
This programme dries 1Kg cotton (3 shirts or T
-shirts in 45 minutes.
Shirts
A programme specifically designed for drying
shirts, leaving them slightly moist and ready
for ironing. To minimise creasing, we
recommend you do not leave the shirts in the
dryer at the end of the programme.
Mixed
Used for drying a mixed load of non pigmented
synthetic and cotton laundry.
Sport
Used for drying a mixed load of cotton and
synthetic laundry.
Wool refresh
Used to aerate and soften machine washable
woollen fabrics. Do not dry completely
Remove items immediately after the
programme ends.
Daily
Used for cottons and synthetics used daily.
Duration of programme is 1.5 hours.
Child Care
Used for very delicate laundry that has been
hand washed. We recommend you place
these articles in a cloth bag to prevent any
accidental entanglement.
Ventilation
A 10 minute programme without heat.
Used for aerating stuffy clothes that have been
stored for some time.
Timed programmes
10, 20, 30, 40, 50,60,70,80.100.120.140.and
160 minute programmes may be selected.
The machine will dry for the selected time
regardless of the dryness level.
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Programmes Capacity (Kg) Spin speed in
washing
machine
(rpm)
Approximate
remaining
humidity (%)
Drying time in
minutes
Cottons and Coloured fabrics
Xtra dry
8 1000 60 190
Cupboard dry
8 1000 60 175
Iron dry
8 1000 60 150
Child Care 3 1000 60 80
Shirt 1,5 1200 50 50
Jeans 4 1200 50 120
Daily 4 1200 50 90
Mixed 4 1000 60 115
Sport 4 1000 60 105
Express 1 1200 50 45
Delicates 2 600 40 55
Wool refresh 1.5 600 50 8
Synthetics
Cupboard dry
4 800 40 70
Iron dry
4 800 40 55
Energy Consumption Values
Programmes Capacity (Kg) Spin speed in
washing
Machine
(rpm)
Approximate
remaining
humidity (%)
Energy
Consumption
kWh
Cupboard dry for
cottons*
8 1000 60 2.68
Iron dry for
cottons
8 1000 60 2.1
Cupboard dry for
synthetics
4 800 40 0.95
• Energy label standard programme (EN 61121:2005)
• All values given in the above table are fixed according to EN 61121: 2005 Standard
• Values may deviate depending on laundry type Spin speed , environmental conditions and
voltage fluctuations.
Programme selection and consumption table
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Auxiliary functions
Buzzer Cancel
• At the end of a drying programme an
audible chime (buzzer) will sound.
• The picture illustrates different volume
levels that may be selected by pressing
the Buzzer cancel button repeatedly until
the desired volume level symbol appears
in the display.
• If you find this annoying, you may undo
this function by pressing the button
repeatedly until X appears in the display.
• This may be done either before or after
the programme starts.
Dryness level
• The default drying level may be adjusted
before the selected programme starts by
pressing the dryness level button
repeatedly until the desired symbol
appears in the display.
• ( + ) = more drying
• ( - ) = less drying
Anti-creasing
• Press the anti-creasing button if the
laundry will not be removed immediately
after the end of the drying programme.
• Selecting this function minimises creasing
by rotating the drum every 4 minutes for 2
hours.
The pictures below show
• 1 the function has been activated but the
drying cycle is still operating.
• 2 The function is operating after the drying
cycle has ended.
Changing the display contrast
• The contrast of the display may be
adjusted to improve clarity.
• Press and hold the Spin speed, Timer
Programme button for 3 seconds.
• All the symbols on the display will appear
for 3 seconds to indicate that the contrast
has been altered.
• Perform the same process to revert to the
original setting.
Note: Symbols may vary from those shown
depending on your model dryer.
Lint filter (cleaning)
At the end of a programme the lint filter
cleaning symbol will appear as a reminder to
clean the filter.
Water tank (cleaning)
• At the end of a programme a symbol will
appear as a reminder to empty the water
tank.
• Should the tank become full during the
drying cycle the symbol will flash and the
dryer will pause.
• Drain the tank and press the Start /
Pause / cancel button.
• The symbol switches off and the drying
programme resumes.
Filter drawer (cleaning)
The symbol will appear whenever the drawer
requires cleaning and switch off after the
drawer has been cleaned.
Door open warning
The warning symbol shows when the dryer
door is open
1
2
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Time delay
• A programme start time may be delayed
by up to 24 hours.
• Load the laundry and close the dryer door.
• Select the drying programme and any
desired auxiliary functions.
• Press the time delay buttons + and - to set
the desired time delay.
• The time delay symbol will flash.
• Press the Start / Pause / Cancel button.
• The time delay will commence a
countdown.
• The colon “:” in the centre of the display
will start flashing.
• Additional laundry may be added at any
time during the countdown period.
• At the end of the countdown the selected
drying programme will commence and the
time delay symbol will switch off.
Note the display shows a total of delay and
drying time.
Changing the time delay
Press and hold the Start / Hold / Cancel
button for 3 seconds.
Repeat the steps above to set a new time
delay.
Cancelling the time delay
Press and hold the Start / Hold / Cancel
button for 3 seconds.
Press the Start / Hold / Cancel button to
resume the programme previously selected.
Child lock
• The dryer is equipped with a child lock to
prevent accidental activation of the dryer
controls while operating.
• When the lock is activated only the Start /
Pause / Cancel button remains
operational.
• To activate the lock, press and hold the
Buzzer cancel button and the Anticreasing buttons simultaneously for 3
seconds.
• The lock symbol will appear on the
display..
• To deactivate the lock, press and hold the
Buzzer cancel button and the Anticreasing buttons simultaneously for 3
seconds.
• It is also deactivated when the On / Off
button is pressed..
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Maintenance and cleaning
Unplug the dryer from the mains
before attempting any cleaning or
maintenance work.
Cleaning the lint filter
• The lint filter collects lint and loose fibres
during drying and must be cleaned before
or after each drying cycle.
• To clean the filter, open the door and
remove the filter by pulling it up and out.
• Open the filter as shown.
• Clean the accumulated lint by hand or
using a soft cloth.
• Rinse under running water if necessary to
open the pores in the mesh.
• Dry and close the filter
• Reinsert it in it’s housing.
Cleaning the door and door gasket
Clean the entire inner surface of the door
and the door gasket with a moist cloth.
Cleaning the moisture sensors
• Humidity sensors are on the inside of the
dryer and detect when the laundry is dry.
• The sensors should be cleaned every
three months.
• Wait until the dryer has cooled down and
wipe the metal surfaces of the sensors
with a soft cloth dipped in vinegar, then
wipe dry.
Draining the water tank
• Dampness from the laundry is removed
during drying and condenses in the water
tank
• Drain the tank after each drying cycle.
• Should you forget to drain the tank, a
warning symbol in the display will display
when the tank is full.
• Open the drawer and carefully remove
the tank.
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Cleaning the filter drawer
• Any lint and fibres not collected by the lint
filter are captured in the filter drawer
located behind the kick panel.
• The filters in the drawer, one foam and
one cloth, should be cleaned after every
5 drying cycles.
• Should you forget, a warning symbol will
appear on the display.
1. Press the kick panel tab to open the kick
plate.
2. Remove the filter drawer cover by turning
it in an anti clockwise direction.
3. Pull the filter drawer out.
4. Open the drawer by pressing on the red
button.
5. Remove the sponge filter. Hand wash the
sponge and dry
6. Remove any lint, and fibres by hand or
using a soft cloth. If necessary open the
pores in the mesh by rinsing under
running water.
7. Dry the filter, replace the sponge
8. Close the filter, ensuring the red button
locks, and place it back in it’s housing.
9. Turn the filter cover clockwise to secure it
in place
10.Close the kick panel cover.
Draining the water tank. (Continued)
• Drain the tank & clean lint from funnel.
• Slide the empty tank back in it’s housing.
Never remove the water tank whilst the
dryer is operating.
Condensed water is not fit for drinking.
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Cleaning the evaporator
• Clean any lint accumulated on the
evaporator fins behind the filter drawer
using a vacuum cleaner with a brush
attachment.
Be careful as the fins are sharp and
could cut bare hands.
Trouble shooting
Since the following are not factory faults,
they are the owner’s responsibility.
• Damage to exterior finish.
• Breakage of components.
• Damage through improper use or
installation of the dryer.
• Damage caused by moving the dryer.
Drying takes too long.
• Clean the lint filter.
• Clean the filter drawer.
• Improve room ventilation.
• Check ventilation grids are not blocked.
• Clean moisture sensors.
• Do not overload dryer.
• Spin laundry at a higher speed in your
washing machine.
Laundry is till wet after drying
• Select a more appropriate programme.
• Use a timed programme.
• Clean the lint filter.
• Clean the filter drawer.
• Do not overload the dryer.
• Spin laundry at a higher speed in your
washing machine.
Dryer does not switch on
• Ensure dryer is plugged into mains.
• Close the door.
• Press the Start / Pause / Cancel button.
• De activate the child lock.
• Ensure the dryer is not in pause mode.
Programme is interrupted without cause.
• Close door.
• Press the Start / Pause /Cancel button.
• Drain the water tank.
Laundry has shrunk, become felted or
has deteriorated.
• Select a programme suitable for the type
of fabric.
• Follow the instructions on the garment
care label.
Drum light does not turn on (Some
models).
• Make sure the dryer is switched on.
The End anti-creasing symbol is on
• Switch the dryer off and remove laundry.
End symbol is on
• Switch the dryer off and remove laundry.
Lint filter cleaning symbol is on
• Clean lint filter.
Lint filter symbol is flashing
• Clean lint filter.
• Clean filter drawer.
Water leaks from door
• Clean inner door and gasket.
• Close door until you hear an audible
click.
Door opens spontaneously
• Close door until you hear an audible
click.
Water tank symbol flashes
• Empty water tank.
Filter drawer symbol flashes
• Clean filter drawer.
Dryer makes noises
• Noises from the compressor, water pump
and expanding metals are normal.
11
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Technical specifications
12
Drying method Condenser technology
Height (adjustable) 846mm
Width 595mm
Depth 598mm
Height adjustment of feet 5mm
Weight, unpacked 49kg approx.
Capacity (max) 8kg
Rated power output See type label (located behind loading door)
Model code See type label (located behind loading door)
Service Centres
If you have followed the instructions and still have a problem, contact the nearest
Defy Service Centre. They will be able to advise you on any aspect of the product
or send a qualified technician to repair it.
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.
PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS
JOHANNESBURG
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive. Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
PRETORIA.
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
EAST LONDON
16 Bowls Rd. Arcadia, East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
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This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from
date of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be
defective, shall be at the election of the Company. The Company reserves the right to
effect such service through any of its Service Divisions or Authorised Service Dealers.
The cost of such service shall be borne by the Company in full, provided that the
appliance is located no further than 50km from a Company Service Centre or an
Authorised Service Dealer. Where the appliance is located beyond the 50km radius, the
purchaser shall be liable for the standard travelling charges, as determined by the
Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It
is an express condition of these warranties that the purchaser takes due care and
attention in the use and maintenance of the appliance. Abuse, misuse in conflict with
operating instructions, connection to incorrect voltages and subjection to commercial use
shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by,
or any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance,
or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the
borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose
of warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
Warranty
14
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