Defy DCH304, DCH303, DCH299 User Manual

YOU CAN RELY ON DEFY

DCH299

600T PREMIUM

EXTRACTOR HOOD

DCH303

900T PREMIUM

EXTRACTOR HOOD

DCH304

900T PREMIUM

EXTRACTOR GLASS HOOD

PREMIUM EXTRACTOR HOOD

Users Manual

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Part Number 068203

Page 1

Introduction

Dear customer,

Your new Defy Extractor Hood was manufactured in a state of the art facility and has passed
the strictest quality control procedures.

Please read this manual carefully before using your Extractor Hood for the first time and then
store it within easy reach for future reference.

This manual will provide you with information on how to operate and care for your Extractor
Hood to gain the maximum benefit from it.

We trust you will enjoy years of trouble free use.

EXPLANATION OF SYMBOLS

Important information

Warning—Hazardous situations

Warning—Electric shock

SAVE THESE INSTRUCTIONS

Index

3 Important safety instructions.
4 Description.
4 Before use.
4 Safety advice.
4 Electrical connection.
5 Preparing for installation.
5 Recirculating filtered air.
5 Venting air to the outside.
6 Installation.
7 Mounting diagram.
8 Before and after use.
8 Grease filters.
8 Optional carbon pad filters.
9 Operation.
9 Replacing the light bulbs.
10 Maintenance and cleaning.
11 Owner’s responsibility.
11 Problem check.
11 Service Centres.
12 Warranty.

The manufacturer strives for continuous improvement. For this reason, the text and
illustrations in this manual are subject to change without notice.

Page 2

Important safety instructions

This section contains safety instructions
that will help you avoid risk of injury and
damage. All warranties will be void if you
do not follow these instructions.

General safety

• This extractor hood is not intended for

use by persons (including children) with
reduced physical, sensory or mental
capabilities or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning
the use of the extractor hood by a person
responsible for their safety.

• Children must be supervised to prevent

them from tampering with the extractor
hood.

• Connect the extractor hood to an

earthed outlet/line protected by a fuse of
suitable capacity. Have the earth
installation made by a qualified
electrician. This extractor hood must be
earthed and the manufacturer and the
seller do not accept responsibility for
any damage due to incorrect installation
or electrical connection.

• If the supply cord is damaged, it must

be replaced by the manufacturer, its
service agent or similarly qualified
persons in order to avoid a hazard.

• Do not operate the extractor hood if it is

defective or has any visible damage.

• Do not carry out any repairs or

modifications on the extractor hood.

• Never wash down the extractor hood

with water! There is a risk of electric
shock!

• Never use the extractor hood when your

judgment or coordination is impaired by
the use of alcohol and/or drugs.

• The extractor hood must be

disconnected from the mains during
installation, maintenance, cleaning and
repair procedures.

• Do not place any flammable materials

close to the extractor hood.

• Make sure that the extractor hood

function knobs are switched off after
every use.

Safety for children

Electrical products are dangerous to
children. Keep children away from the
extractor hood when it is operating and
do not allow them to play with the
extractor hood. The packaging materials
will be dangerous for children. Keep the
packaging materials away from children.
Please dispose of all parts of the
packaging in a responsible manner.

Plastic bags should be cut up to prevent
children playing with them and
accidentally suffocating.

Safety when working with electricity

Defective electric equipment is one of the
major causes of house fires.

Any work on electrical equipment and
systems should only be carried out by
authorized and qualified persons.

In case of any damage, switch off the
extractor hood and disconnect it from the
mains. Report the damage to your dealer,
who will take the necessary corrective
action.

Intended use

This extractor hood is designed for
domestic use. Commercial use will void
the warrantee.

CAUTION:

The manufacturer shall not be liable for
any damage caused by improper use or
handling errors.

Page 3

Description

• The extractor hood fan extracts the

kitchen vapours and passes them
through the grease filter.

• The grease filter absorbs the solid

particles in the cooking vapours,
keeping the kitchen almost free of
grease.

Before use

Before using your new extractor hood for
the first time, please read this manual
carefully. It contains important
information concerning your personal
safety as well as on the use and care of the
extractor hood.

• Remove all packaging (except the

protective film on the two chimney
sections) and dispose of it in an
environmentally friendly manner.

• If the extractor hood is damaged in any

way, do not use it. Report the damage to
your dealer, who will take the necessary
corrective action. (Refer to Owner’s
responsibility on page 11 of this
manual).

Safety advice

• This extractor hood complies with all

relevant safety regulations.

• Never operate the extractor hood

without a grease filter.

• Never leave cooking fat or oil

unattended. Overheated fat or oil can
easily catch fire.

• Do not flambé food directly under the

extractor hood. The flames pose the risk
of the grease filter catching fire. (see
page 10 Maintenance and cleaning).

• Restrictions apply to the use of the

extractor hood over a solid fuel or gas
stove. (See Preparing for installation on
page 5).

• Switch off the power at the mains in the

event of a fault or when cleaning the
extractor hood.

Page 4

• Do not touch any part of the light

fittings or adjacent areas during or
straight after prolonged use as they get
very hot and could cause severe burns.

• In certain circumstances electrical

appliances may be a hazard.

• Do not check the status of the filters

while the extractor hood is operating.

• Avoid leaving exposed flames

unattended and always ensure that the
burners are covered as open flames are
damaging for the filters and a fire
hazard.

• Constantly check food frying to avoid

overheated oil becoming a fire hazard.

• There must be adequate ventilation of

the room when the extractor hood is
used at the same time as appliances
burning gas or other fuels.

• There is a risk of fire if cleaning is not

carried out in accordance with the
instructions.

Electrical connection

• The extractor hood uses a 220-

230V~ /50Hz power supply.

• If the mains power cord is damaged, it

must be replaced by a qualified
electrician.

• The power cord is located in the

chimney area. Should you require an
installation with no visible wiring, a 15
amp earthed plug socket should be
accessible either in the ceiling above
the extractor hood or on the wall behind
the chimney area. (A qualified
electrician should provide this facility).

• The extractor hood must be earthed.

The manufacturer and the seller do
not accept responsibility for any
damage due to incorrect electrical
connection.

• This extractor hood may not be used

with a battery inverter power supply.

Preparing for installation

The extractor hood has the ability to
either recirculate the filtered air back
into the kitchen, or the filtered air can
be circulated through a duct to the
outside of the building or into the
ceiling.

Decide on which option best suits you
before commencing with the installation.

• The extractor hood is intended to be

mounted onto a flat perpendicular
kitchen wall capable of supporting the
weight of the hood. (approx. 16 to 26
kg depending on the model).

Tools required for installation:

• An electric drill.

• A 3.5 mm diam. steel drill bit.

• 8 mm & 5 mm diam. masonry drill bits

• A star screw driver (Posi 2).

• A ratchet with a 10 mm socket and a

100 mm extension.

• A tape measure, masking tape and a

pencil.

ITEM DESCRIPTION QTY

Wall plug & screw 8 mm plug, 6 mm screw 2

Wall plug & screw 5 mm plug, 5 mm screw 2

Screw Self tapping 6

Care must be taken during installation not
to obstruct these vents.
No ducting is required for this type of
installation.

Venting air to the outside

When discharging the air into a ventilation
duct or directly through the wall into the
open, please take note of the following:

• Exhaust air from the extractor hood
must not be directed into a flue or
chimney which is used for exhausting
the fumes or smoke from other
appliances burning gas or fuels.

• Please ensure that regulations
concerning the discharge of exhaust
air have been fulfilled. (SABS IEC
60335-2-31).

For optimum extractor hood efficiency
use a short, smooth, round air exhaust
pipe with as few bends as possible. A 150
mm diameter exhaust pipe is
recommended. Long box section,
narrowed or bent pipes will hinder
performance and increase noise levels.

• Connecting a 150 mm diameter pipe:

Mount the pipe directly onto the air
outlet on the extractor hood.

Washer Slotted 2

Recirculating filtered air

The extractor hood filters out solid
particles before the air is recirculated, via
the vents on the side of the upper
chimney, into the kitchen.

ceiling

Recirculate

filtered air

not shared with another fuel burning appliance.

Exhaust air through a dedicted pipe

Page 5

• Connecting a 125 mm or 100 mm
diameter pipe: Attach a reducing

connector (available from a specialist
retailer) to the air pipe and then attach
to the exhaust-air duct.

ceilingceiling

Installation

Installation sequence;

1. Extractor unit / chimney brackets.

2. Top chimney duct.

3. Bottom chimney duct.

• Carefully remove the extractor hood and

the components from the packaging.

• Carefully remove the protective film.

• Remove the grease filters (see page 8).

• Draw a fine vertical line on the wall from

the rear-centre of the hob to the ceiling.

• Draw another line, horizontal this time,

where the bottom edge of the hood
should be.

• (A minimum clearance height of 650 mm

is required when installed above a built
in electric hob or 700 mm when installed
above a built in gas hob).

• For mounting the chimney bracket,

drill 2 holes, 5 mm diameter and 45 mm
deep into the wall.

• For mounting the extractor hood, drill

2 holes, 8 mm in diameter and 60 mm
deep as indicated on the mounting
diagram.

• Push the 5 mm wall plugs through the

holes in the chimney mounting brackets.
Insert the plugs into the drilled holes
together with the chimney mounting
bracket and fasten securely.

• Push the 8 mm wall plugs into the 8 mm

holes ensuring that they are flush with the
wall.

• Partially screw two 6 mm screws into the

two top wall plugs leaving them to
protrude about 10 mm.

• Lift and hook the extractor hood over and

onto the two protruding screws through
the key-hole slots provided at the top of
the extractor hood frame.

• Place slotted washers between the

extractor hood frame and the protruding
screw heads.

• Before fitting the chimneys, connect

up the outlet ducting (if required) and
insert the fitted plug into the wall
socket.

• Remove the protective film from the

chimney ducting taking care not to
damage the polished stainless steel
surface.

• Fit the upper chimney duct section (the

one with louvre outlets) to the ceiling
mounting bracket using the screws
supplied.

• The lower duct fits between and over

the extractor hood motor assembly and
the upper duct. Take care not to scratch
or damage the hood and upper duct
surfaces.

• Loosely attach the lower duct bottom

edge to the hood by four self tapping
screws through four holes on the inside
of the extractor hood.

• Fit the lower duct to the lower chimney

wall mounting bracket and tighten the
four self tapping screws on the inside of
the extractor hood.

Page 6

10mm

Mounting Diagram

CEILING MOUNTING BRACKET

(CHIMNEY BRACKET)

TOP CHIMNEY DUCT

Page 7

*650 mm above a
built in electric hob
or 700 mm when
installed above a
built in gas hob

650 or 700*

Before and after use

Optional Carbon pad filters

We recommend that the extractor hood

is switched on before any food is
cooked. We also recommend that the
extractor hood is left running for 15
minutes after the food is cooked, in
order to thoroughly eliminate all
contaminated air. The effective
performance of the extractor hood
depends on constant maintenance; the
anti-grease filter and the active carbon
filter both require special attention.

Grease filters

• Remove the plastic outer protective
lining on the grease filters before fitting
them to the extractor hood.

• To fit the filters, engage the two lugs at
the rear of each filter into the
rectangular slots of the extractor hood
frame, lift the filter and press the handle
catch inwards.

• Engage the filter and release the catch.

• To remove the filter, for cleaning

purposes, reverse the procedure
described above.

• Carbon pad filters assist in removing

any unwanted cooking odours from the
atmosphere.

• If your installation ducts filtered air to

the outside, the carbon pad filters are
not required.

• Should you require them, factory

approved, carbon pad filters and
installation kits may be purchased from
your nearest Defy Service Centre or
their authorised agents.

The Carbon pad filters are used to purify
the air which is released back into the
room.

The filters are not washable or re-usable
and must be replaced at least once every
four months. The active carbon filter
saturation level depends on the frequency
with which the appliance is used, the type
of cooking performed and the regularity
with which the anti-grease filters are
cleaned.

• The anti-grease filter is used to trap
any grease particles suspended in the
air, therefore is subject to saturation
(the time it takes for the filter to
become saturated depends on the way
in which the appliance is used).

To prevent potential fire hazards, the

anti-grease filters should be washed a
minimum of every 2 months (it is
possible to use the dishwasher for this
task).

After a few washes, the colour of the

filters may change. This does not mean
they have to be replaced.

If the replacement and washing

instructions are not followed, the anti­grease filters may present a fire hazard.

Page 8

Operation

• Select the fan speed you require.

• Push button ‘3’ for high extraction

level.

• Push button ‘2’ for medium.

• Push button ‘1’ for low.

• The fan indicator light will glow when

the fan is operating.

• To switch the fan off, push the motor

speed OFF button ‘0’.

• If required, you may illuminate the

cooking area by switching the hood
lights on.

• Leave the hood running for a short

period after the cooking has been
completed to clear any smoke and
odours.

Replacing the light bulbs

• Switch off the electricity supply.

• If the bulb has recently failed, it

might still be very hot. Allow the
glass cover to cool before attempting
to replace the bulb.

• Hold the glass cover and unclip the

retaining ring. Be careful not to let the
glass cover fall.

• Replace the light bulb with a

commercially available G9 220V 25W
halogen or equivalent bulb.

• Fit the glass cover and replace the

retaining ring.

• Switch on the electricity supply.

Figures in this manual are schematic and may not exactly match your product.

Page 9

Maintenance and cleaning

Important:

Before cleaning any part of the hood,
switch the power off at the mains.

Cleaning the metal grease filters.

• In normal operation (1 to 2 hours daily),

the metal grease filters must be cleaned
every 8 to 10 weeks.

• The filters may washed in a

dishwasher, however they may
discolour slightly.

• When hand cleaning the filters, soak

them in hot, soapy water to loosen the
grease.

• Brush with a stiff nylon brush.

• Rinse clean and allow to air dry before

re-fitting.

• If cleaning is not carried out in

accordance with the instructions, the
accumulated grease could, over time,
become a fire risk.

General cleaning.

Stainless steel is not adversely affected by
normal household use but because of its
reputation for durability, it is sometimes
assumed to be indestructible, and
therefore subjected to misuse or even
abuse. Care should be taken to avoid such
‘abnormal use’.

Cleaning materials.
Do use:

• A moist lint free soft cloth or synthetic

sponge.

• Soap, or mild liquid detergent.

• A mild window cleaner.

• Diluted ammonia in warm water.

• A nylon bristle brush.

• Cleaners labelled “Suitable for stainless

steel”.

Do not use:

• A steam cleaner.

• Acid, alcohol, soda, chloride or spirit

based cleaners.

• Coarse abrasive cleaning powders.

• Metallic scourers, steel wool, metal

scrapers, or plastic scouring pads.

• Wire brushes or emery paper.

• So called “silver cleaners”.

Cleaning procedure

• Frequent cleaning is recommended

rather than an occasional aggressive
clean.

• Routine cleaning will preserve the

corrosion resistance and the appearance
of the stainless steel for many years.

• Clean the stainless steel as often as

necessary (i.e. when it is noticeably dull
or dirty) and use the simplest cleaning
method that will effectively do the job.

• Use clean water, or a mild detergent

solution applied with a soft cloth or
sponge. Rinse well and wipe dry.

• Always wipe in the direction of the

brushed texture on the stainless steel.

• Periodically apply a fine film of

dedicated stainless steel cleaner or
baby oil to the canopy of the extractor
hood to add lustre and sparkle to the
steel.

Page 10

Owner’s responsibility

NOTE: Since the following are not
factory faults, they are the owner’s
responsibility.

• Damage to exterior finish.

• Breakage of glass and other

components.

• Replacement of the light bulbs.

• Damage through improper use or

installation.

Problem check

Before calling a service technician to
assist with a problem please check:

• The main distribution board. See if a

circuit breaker has tripped or a fuse has
blown.

• The wall socket.

• Have the filters been cleaned?

• Is the chimney blocked?

Remember that you may be charged for a
service call even during the warranty
period if the fault is due to or caused by
any of the above.

PLEASE REGISTER YOUR PRODUCT AT

www.defy.co.za

DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Service centres

• If you have followed the instructions

and still have a problem, contact the
nearest Defy Service Centre.

• (See list at right of page).

Other areas are serviced by over 200

authorised service agents.

Consult the nearest regional service

centre for details.

BLOEMFONTEIN

160 Long Street, Hilton,
Bloemfontein 9301.
Tel. [phone]
[e-mail]

CAPE TOWN

5A Marconi Rd.
Montague Gardens, 7441.
Tel. [phone]
[e-mail]

DURBAN

35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. [phone]
[e-mail]

EAST LONDON

16 Bowls Rd. Arcadia,
East London 5201.
Tel. [phone]
[e-mail]

JOHANNESBURG

Commercial Head Office,
Administration, Distribution, National Groups,
Tel. Sales, Contracts and Credit.
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. [phone] or 011 621 0300
[e-mail]

POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. [phone] / 7 / 8 / 9.
[e-mail]

PORT ELIZABETH

112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. [phone]
[e-mail]

PRETORIA

Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. [phone]
[e-mail]

Page 11

Warranty

This certificate is issued by DEFY APPLIANCES LIMITED manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.

CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in

our service centres and are not collected from the customers home. Faulty units should be
delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care and
attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance.

5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.

6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of
the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.

7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render
the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR

WARRANTY PURPOSES.

Page 12