Congratulations! You are now the proud owner of one of the most advanced and effective
room air cleaners available. Your new Defender® helps reduce the many problem-causing
pollutants and allergens that can linger in indoor air.
The Defender
®
room air cleaner, working along with the Majestic® surface cleaner,
provides you and your family with the cleanest possible indoor air.
Health-Mor is dedicated to our customers and we pride ourselves on the quality and
performance of our products. If you ever have any questions, comments, or need service
or parts, please call your local Authorized FilterQueen
®
Distributor, or call 1-440-846-
7800 for the Distributor nearest you.
Please take a few moments to read all of the sections in this manual and familiarize
yourself with your new Defender
®
. We hope you enjoy all the benets that years of fresh,
clean air can provide.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.
Note: All export Defender
®
models are manufactured from materials equivalent to the
U.S. model which is recognized as a Class II Medical Device by the FDA. The export
unit’s performance is similar to the U.S. model.
TABLE OF CONTENTS
Important Safety Instructions ......................................................................................2
Technical Specications ..............................................................................................2
Parts Description .........................................................................................................3
Operating Instructions .................................................................................................4
Programming Instructions ..................................................................................... 4 - 5
Filter Replacement and Replacement Schedule..................................................... 5 - 7
Troubleshooting Guide ................................................................................................8
War ra nt y ......................................................................................................................9
WELCOME
1
Defender® – English
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE USING YOUR FILTERQUEEN®
DEFENDER
®
WARNING – To reduce the risk of re, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Do not use with damaged cord or plug. If the supply cord is damaged, it must be replaced
by the manufacturer or an Authorized FilterQueen® Dist r ibut or.
• Service should be performed by an Authorized FilterQueen
®
Distributor only.
• Defender
®
is not to be used by children under the age of 8 or individuals with reduced
physical, sensory, or mental capabilities or lack of experience and knowledge without
the supervision or instruction concerning use of the device in a safe way and understand
the hazards involved.
• Children should not play with the Defender
®
.
• Cleaning and user maintenance shall not be made by children without supervision.
RATINGS
Models D11G/GS/GE/UK/I/AU/HK 220-240V • 50Hz • 85W
Models D11K/PH 220V • 60Hz • 85W
72.3 dB MAX HIGH SPEED
READ AND SAVE THESE INSTRUCTIONS
TECHNICAL SPECIFICATIONS:
Medi-Filter® Cartridge
• Single-layer, non-woven, wet-laid berglass media
• 250 1.6 in (4.13 cm) pleats, combine to provide 43.9 sq. ft. (4.08 m2) of surface area
Enviropure
®
Charcoal Filter (optional item)
• Activated charcoal lter, designed to help reduce gases and odors
• High efciency gas adsorption media (HEGA)
Construction
• Body: High impact ABS plastic
• Screen: High impact ABS plastic
Warrant y
• See warranty for details
2
Defender® – English
The Defender® is an air cleaner intended to lter indoor air to reduce micro-particles as small
as 0.1 micron in size, including dust, pollen, smoke, dust mites, dust mite allergens, cockroach
allergens, bacteria, mold and pet allergens that may lead to allergic reactions. The Defender®
is also intended to reduce tobacco smoke and other household odors. Recommended usage is
in a room with a maximum size of 4.6 m by 6.1 m with 2.5 m ceilings. Opening doors and
windows may affect this device’s performance.
❶ Carrying Handle – Conveniently move
the Defender
®
to any room in your home
❷ On/Off Power Switch – Contains the
international symbols “O” for off, and
“I” for on
❸ Control Panel – Allows the user to
tailor the unit’s functions to his or her
environment
❹ Clean Air Exhaust – The exhaust is
raised up off the carpet to minimize
recontamination of your indoor air
❺Motor – Brushless motor designed for
long life
❻Medi-Filter
®
Cartridge – Reduces
particulates like pollen and mold spores
from the air in your home
❼ Enviropure
®
Charcoal Filter – Made of
activated charcoal to help reduce odors
❽ Air Intake – Air enters the unit from
360 degrees for optimal air circulation
❾ Retaining Nut – Remove for quick and
easy filter replacement
Control Panel
Power On Indicator (green)
Up Arrow Button
High-Speed Indicator
Filter Replacement
Indicator
(red)
Down Arrow Button
Low-Speed Indicator
Medium-Speed Indicator
❶
❷
❸
❹
❺
❻
❼
❽
❾
PARTS DESCRIPTION
3
Defender® – English
Operating Instructions:
❶ Plug unit into outlet. (Green indicator located on the power On/Off switch will
illuminate, indicating that the unit has power and not that the unit is turned On.)
❷ Press power On/Off switch to the On (“I”) position. When the unit is turned on initially,
all indicators located on the front panel will illuminate for two seconds. The green
Power On Indicator (leaf) will illuminate and remain lit as long as the unit’s power
switch is in the On (“I”) position.
❸ The unit will start running at low speed. ( Low-Speed Indicator will illuminate.)
➍ The Up and Down Arrow Buttons located on the front panel can now be utilized for
speed control as follows:
Down Arrow Button: Press to decrease motor speed selection. (Motor speed will
not change if unit is already operating at low speed.)
Up Arrow Button: Press to increase motor speed selection. (Motor speed will not
change if unit is already operating at high speed.)
CAUTION:
• Liquid or spray scents, aroma therapy oils or other aromatic hydrocarbons with the
Defender
®
could cause damage to the plastic housing. Damage to the plastic housing
could expose moving parts.
• To reduce the risk of injury from moving parts, do not use with liquid or spray scents,
aroma therapy oils or other aromatic hydrocarbons.
• Use of these substances will void your warranty.
Programming Instructions:
Program mode allows you to set and activate a 24-hour continuous operation program loop.
To Initiate Program Mode:
❶ Turn off unit.
❷ Press and hold the Down Arrow Button while turning on unit.
❸ After the green High-Speed Indicator (leaf) starts ashing, release the Down Arrow
Button. The unit is now in program mode. Follow the instructions below to set your
desired program sequence.
To Set a Program Sequence:
The motor speed must be set in twelve consecutive two-hour increments totaling
24 hours of operation.
Program Sequence Start Time: The sequence will begin its cycle with the rst two-hour
increment immediately after the twelfth two-hour increment is programmed. Please be
sure to consider the program sequence start time when planning your desired program
sequence. (If it is now 2PM, the rst increment will start here.)
❶ Plan your desired program sequence using the table on page 5.
❷ Select the desired motor speed for the rst two hours of operation by pressing the Down
Arrow Button. (High speed is currently selected. Press the Down Arrow Button once
to select medium speed, twice to select low speed, and three times to select motor off.)
❸ Once you have selected the motor speed for the rst two-hour time increment, press the
Up Arrow Button to lock in the speed. (After each two-hour speed selection has been
locked in, the red Filter Replacement Indicator will ash.)
➍ Continue to set each consecutive two-hour increment by selecting the speed with the
Down Arrow Button and then locking in each selection with the Up Arrow Button.
OPERATION
4
Defender® – English
OPERATION
2-hour Increment
1 2 3 4 5 6 7 8 9 10 11 12
Selected Motor
Speed
(circle your setting)
H H H H H H H H H H H H
M M M M M M M M M M M M
L L L L L L L L L L L L
O O O O O O O O O O O O
Time
Program Sequence Table: H = high M = medium L = low O = off
To complete setting the 24-hour program, the Up Arrow Button must be pressed 12
times. When the last two-hour increment is entered, the unit will automatically begin the
programmed sequence. Whenever the unit is running in program mode, the selected speed
indicator for the current two-hour period will ash. If the unit is programmed to be off, all
speed indicators will ash.
To Run the Program:
• The program will automatically begin to run after the twelfth two-hour time increment
is locked in.
• The 24-hour program sequence will run continually until terminated.
To Override the Program:
• You may temporarily interrupt the programmed operation of your unit by pressing the
Up or Down Arrow Buttons while the unit is operating in program mode.
• The unit will operate at the newly selected speed for the time remaining in the current
two-hour time increment plus for the following two-hour time increment (a maximum
of four hours before returning to the program mode).
To Terminate the Program:
• Turn off the unit. The program will be permanently terminated.
Note: The Defender
®
design allows for 360 degrees of air circulation, therefore, placement
of at least three feet away from walls or furniture is recommended.
Filter Replacement Schedule
Remember, to receive the full benet from your Defender®, replace your lters regularly.
• Every 6 months, replace your Enviropure
®
Charcoal Filter (optional item).
• Replace your Medi-Filter
®
Cartridge once a year (see Filter Replacement Indicator
section on page 6).
CAUTION: Disconnect from power supply before servicing. Do not wash or try to clean
lters in any way. Regular replacement is recommended.
5
Defender® – English
Filter Replacement Indicator:
Your Defender
®
is equipped with a Filter Replacement Indicator located on the front
panel. Anytime this red indicator ashes, it is recommended that you call your Authorized
FilterQueen® Distributor to order a replacement lter. Anytime this red indicator stops
ashing and remains solidly illuminated, it is recommended that you change your lter.
To receive full benet from your Defender® and to extend your warranty, it is strongly
recommended that you follow the lter replacement schedule suggested above. Under
higher pollution levels, your lters will need to be replaced more frequently.
The Filter Replacement Indicator is operated by lter time in use and is controlled by an
on-board timer. After 11 months of time in use of your Medi-Filter
®
Cartridge, the Filter
Replacement Indicator will begin to ash. It will continue to ash until you reach 12
months of time in use, at which time the Filter Replacement Indicator will stop ashing
and remain solidly illuminated.
After replacement of your Medi-Filter
®
Cartridge, you must reset the Filter Replacement
Indicator’s timer. When the timer has been properly reset, the Filter Replacement
Indicator will turn off.
Resetting the Filter Replacement Indicator Timer:
After replacement of your Medi-Filter
®
Cartridge per the instructions found on page 7, the
Filter Replacement Indicator timer can be reset by performing the following sequence
of steps:
❶ Plug unit into outlet.
❷ Press power On/Off switch to the On (“I”) position.
➌ Allow unit to start running at low speed.
➍ PRESS and HOLD both the Up and Down arrow buttons until the Filter
Replacement Indicator starts to blink.
➎ Release both the Up and Down arrow buttons.
➏ Within 5 seconds, PRESS and HOLD both Up and Down arrow buttons again.
➐ Release both buttons when red indicator changes from low to high ash rate.
If the steps above have been performed properly, the Filter Replacement Indicator will
turn off and not ash again for 11 months. If the Filter Replacement Indicator remains
on, repeat the steps again.
Note that in step 6 above, the Filter Replacem ent Indicator MUST still be ashing when
the buttons are pressed the second time.
Note: Under higher pollution levels, your lters will need to be replaced more frequently
Note: To order replacement lters, call your Authorized FilterQueen
®
Distributor, or
call 1-440-846-7800 for the Distributor nearest you.
FILTER REPLACEMENT
6
Defender® – English
FILTER REPLACEMENT
Prompt lter replacement will prevent any potential damage to your Defender® that
may result from its continued operation with a clogged lter condition.
To Replace your Filter(s):
❶ After unplugging the Defender
®
, place the unit on its
side and remove the retaining nut on the bottom of
the unit by turning counterclockwise.
❷ Return the unit to its upright position and lift off the
top motor assembly.
➌ Remove the Medi-Filter
®
Cartridge and Enviropure®
Charcoal Filter. If only replacing the Enviropure®
Charcoal Filter, remove the old charcoal lter from
the Medi-Filter® Cartridge and discard it.
Note: The charcoal lter is fastened with velcro.
➍ Place the new Enviropure
®
Charcoal Filter around
the outside of the Medi-Filter® Cartridge and fasten
with the velcro provided. If also replacing the
Medi-Filter® Cartridge, fasten the new Enviropure®
Charcoal Filter to the new Medi-Filter® Cartridge.
Return the lters to the unit.
➎ Replace the top motor assembly.
➏ Place the unit on its side to secure the retaining nut on
the bottom of the unit. Return the unit to its upright
position to resume use.
7
Defender® – English
TROUBLESHOOTING GUIDE
Condition Possible Cause Corrective Action
Green indicator on ON/
OFF power switch will not
illuminate.
Unit is not supplied with
power.
• Make sure unit is plugged
into outlet.
• Check outlet for power.
• Check unit for damaged
power cord.
• Unit requires service.
Green Power On Indicator
(leaf) on front panel will not
illuminate.
Control panel is not supplied
with power, or control panel is
defective.
• Make sure power switch is
in the ON position.
• Make sure green indicator
on power switch is
illuminated.
• Unit requires service.
Red Filter Replacement
Indicator is ashing.
Time to order replacement
lter.
• See lter replacement
instructions on page 6.
Red Filter Replacement
Indicator is illuminated.
Time to replace lter and
reset timer.
• This is a normal operating
condition, see lter
replacement instructions
on pages 5-7.
All motor speed indicators
ashing, unit will not run.
Unit is operating in program
mode and is currently
programmed to be off.
• This is a normal
operating condition, see
programming instructions
on page 4.
No motor speed indicators are
ashing, unit will not run.
Unit is operating in program
setup mode.
• This is a normal
operating condition, see
programming instructions
on page 4.
• Press the Down Arrow
Button once to select high
speed.
One motor speed indicator is
ashing, unit is running.
Unit is operating in program
mode and is currently
programmed to operate at the
speed shown by the indicator.
• This is a normal
operating condition, see
programming instructions
on page 4.
One motor speed indicator is
ashing, unit will not run.
Unit is operating in program
setup mode.
• This is a normal
operating condition, see
programming instructions
on page 4.
8
Defender® – English
WARRANTY
Health-Mor warrants the Defender® room air cleaner to be free of defects in materials
and workmanship for two years from the date of purchase. The original purchaser of the
Defender® room air cleaner may extend this warranty for successive one year periods by
purchasing the Medi-Filter® Cartridge annually. In order to extend the Defender® warranty
for an additional year, the purchaser must complete and return the warranty extension card
enclosed in the Medi-Filter® Cartridge.
This warranty does not cover: (1) use of the Defender
®
for commercial, institutional,
professional, rental or other non-household purposes; (2) damage occurring through misuse
or negligence; (3) damage caused by the use of a current or voltage other than stamped
on the name plate; (4) damage resulting from service work performed by parties other
than Health-Mor or its Authorized Distributors; (5) cost of transportation, pick-up, delivery,
house or service calls; and (6) lters.
Health-Mor will repair or replace any defect or defective part under this warranty provided
the Defender
®
or the defective part is returned, transportation prepaid, with proof of
purchase date, to the Authorized Distributor from whom it was purchased or the Quality
Assurance Department, Health-Mor, 1 American Road, Suite 1250, Brooklyn, Ohio 44144
USA, or, with written authorization from Health-Mor, to any person authorized to perform
warranty service. Information regarding other persons authorized to perform warranty
service can be obtained by writing to the Consumer Relations Department, Health-Mor,
at the address listed above or by calling 1-440-846-7800. If the Defender® or part is
found on inspection to be defective in material or workmanship, it will be repaired or
replaced at the option of Health-Mor and returned to the sender, freight or postage collect.
No reimbursement will be made for replacement of defective parts or service performed
during the warranty period if done by anyone other than the Authorized Distributor from
whom the Defender® was purchased or by Health-Mor, without having obtained written
authorization from Health-Mor.
This warranty is null and void and of no effect unless the following conditions are met:
(1) the Defender
®
was purchased from an Authorized Distributor or Health-Mor; (2) the
Manufacturer’s serial number for the Defender® has not been changed, defaced or removed;
(3) the Defender® has been used at all times in accordance with the instruction manual and
has not been subject to abuse; (4) only genuine FilterQueen® lters and/or parts have been
used with the Defender®.
Any repair or replacement of a defect or a defective part under this warranty will be
warranted for one year or until the end of the original warranty period, whichever is longer.
There is no other express warranty applicable to the Defender
®
.
Health-Mor does not assume or authorize anyone to assume any additional liability. The
invalidation of any limitation of this warranty shall not effect the validity of the remaining
portions.
9
Defender® – English
WEEE TAKE-BACK & RECYCLING
The EU directive on Waste Electrical and Electronic Equipment (WEEE) requires
that producers of vacuum cleaners and air cleaners sold into EU countries:
❶ Label new vacuum and air cleaners to notify customers that it needs
to be recycled
❷ Take back vacuum cleaners and air cleaners from customers at end of life
➌ Finance its recycling and reuse
The WEEE Directive took effect on August 13, 2012, and manufacturers must
have met target objectives for recycling by February, 2014.
WEEE Compliance Statement
Through our Authorized Distributor, Health-Mor will take back vacuum cleaners
and air cleaners for recycling according to the individual EU country recycling
requirements at end of product life.
10
Defender® – English
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