DATECS CRONE User Guide
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Card Reader One
USER GUIDE
Card Reader One User Guide
© 2016 Datecs, Ltd.
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All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the written
permission of Datecs, Ltd.
The information contained in this document is subject to change without notice. Although Datecs has attempted to ensure the
accuracy of the contents of this document, this document may include errors or omissions. The examples and sample
programs are for illustration only and may not be suited for your purpose. You should verify the applicability of any example
or sample program before placing the software into productive use. This document, including without limitation the examples
and software programs, is supplied “As-Is.”
Datecs, the Datecs logo, are registered trademarks of Datecs. Other brand names or trademarks associated with Datecs’s
products and services are trademarks of Datecs, Ltd. All other brand names and trademarks appearing in this manual are the
property of their respective holders.
Comments? Please e-mail all comments in this document to your local Datecs Support Team.
Datecs, Ltd.
4 Datecs Street
1592 Sofia, Bulgaria
www.datecs.bg
Card Reader One User Guide
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FCC ID: YRWCRONE
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
No changes shall be made to the equipment without the manufacturer’s permission as this may void
the user’s authority to operate the equipment.
This device has been designed and complies with the safety requirements for portable RF exposure in
accordance with FCC rule part 2.1093 and KDB 447498 D01.
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Contents
CONTENTS ................................................................................................................................................................... 4
PREFACE ............................................................................................................................................................................ 6
AUDIENCE ................................................................................................................................................................................ 6
ORGANIZATION .......................................................................................................................................................................... 6
RELATED DOCUMENTATION .......................................................................................................................................................... 7
CONVENTIONS ................................................................................................................................................................... 7
TABLE 1 DOCUMENT CONVENTIONS ............................................................................................................................................. 7
OVERVIEW ......................................................................................................................................................................... 8
CARD READER ONE PAYMENT TERMINAL ........................................................................................................................................ 8
FEATURES AND BENEFITS ................................................................................................................................................... 9
DEVICE SPECIFICATIONS ................................................................................................................................................... 10
DEVICE OPERATION ......................................................................................................................................................... 11
SETUP .............................................................................................................................................................................. 12
SERVICE MODE .................................................................................................................................................................... 12
INFO VERSION ..................................................................................................................................................................... 12
INFO HARDWARE................................................................................................................................................................. 13
INFO KEYS ............................................................................................................................................................................ 13
TEST DISPLAY ....................................................................................................................................................................... 13
TEST KEYBOARD .................................................................................................................................................................. 13
TEST MSR ............................................................................................................................................................................. 13
TEST SCR .............................................................................................................................................................................. 13
KEYS DOWNLOAD ................................................................................................................................................................ 14
CLEAR DEA KEYS .................................................................................................................................................................. 14
EXIT ..................................................................................................................................................................................... 14
APPLICATION DOWNLOAD MODE ....................................................................................................................................... 14
COMMUNICATION PARAMETERS ........................................................................................................................................ 15
APPLICATION SETTINGS ....................................................................................................................................................... 15
MAGNETIC CARD READER USE ......................................................................................................................................... 16
TO CONDUCT A MAGNETIC CREDIT/DEBIT CARD TRANSACTION ........................................................................................................ 16
SMART CARD READER USE ............................................................................................................................................... 17
TO CONDUCT A SMART CARD TRANSACTION ................................................................................................................................. 17
CONTACTLESS CARD READING ......................................................................................................................................... 18
DISPLAY INDICATORS ....................................................................................................................................................... 19
TROUBLESHOOTING GUIDELINES ..................................................................................................................................... 20
BLANK DISPLAY........................................................................................................................................................................ 20
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KEYPAD DOES NOT RESPOND ..................................................................................................................................................... 20
TRANSACTIONS FAIL TO PROCESS ................................................................................................................................................ 20
Check Magnetic Card Reader ......................................................................................................................................... 20
Check Smart Card Reader ............................................................................................................................................... 21
MAINTENANCE AND CLEANING ....................................................................................................................................... 21
MAIN BATTERY REPLACEMENT .................................................................................................................................................... 21
SERVICE AND SUPPORT.................................................................................................................................................... 21
SERVICE RETURNS .................................................................................................................................................................... 21
INDIVIDUAL PACKAGING .................................................................................................................................................. 22
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PREFACE
This guide is the primary source of information for setting up and installing Card Reader One.
Audience
This guide provides simple descriptions of Card Reader One features, as well as
basic information for anyone installing and configuring Card Reader One.
Organization
This guide is organized as follows:
Chapter 1, Overview. Provides an overview of the Card Reader One.
Chapter 2, Specifications. Discusses power requirements and dimensions of
Card Reader One, etc.
Chapter 3, Setup. Explains setup and installation of Card Reader One.
This chapter tells how to establish connections with other devices.
Chapter 4, Maintenance and Cleaning. Explains maintenance of Card Reader
One.
Chapter 5, Service and Support. Provides information on contacting your
Datecs representative or service provider and information on how to order
accessories or documentation from Datecs.
Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines
should you encounter a problem in terminal installation and configuration.
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Related Documentation
To learn more Card Reader One, refer to the following set of documents:
• Card Reader One Physical Security Features
• Card Reader One Firmware API Specifications
• Card Reader One Software Design Specifications
CONVENTIONS
Various conventions are used to help you quickly identify special formatting.
Table 1 describes these conventions and provides examples of their use.
Table 1 Document Conventions
Convention
Meaning
Example
Blue
Text in blue indicates terms thatare cross
references.
See Guide Conventions
Italics
Italic typeface indicates book titles or
emphasis.
You must not use this unit
underwater.
The Information icon is used to highlight
important information.
USB-type devices work
on the Card Reader One
USB communication port.
The caution symbol indicates hardware
or Software failure, or loss of data.
The unit is not waterproof
or dustproof, and is
intended for indoor use
only.
The warning symbol is used as a warning
when bodily injury might occur.
Due to risk of shock do
not use
the terminal near water.
Convention Meaning Example
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