SERVICE & SUPPORT ........................................................................................ 12
Disclaimer of Product & Services
The information offered in this instruction manual is intended as a guide only. At all times, Datavideo Technologies
will try to give correct, complete and suitable information. However, Datavideo Technologies cannot exclude that
some information in this manual, from time to time, may not be correct or may be incomplete. This manual may
contain typing errors, omissions or incorrect information. Datavideo Technologies always recommend that you
double check the information in this document for accuracy before making any purchase decision or using the
product. Datavideo Technologies is not responsible for any omissions or errors, or for any subsequent loss or
damage caused by using the information contained within this manual. Further advice on the content of this
manual or on the product can be obtained by contacting your local Datavideo Office or dealer.
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FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
Warnings and Precautions
1. Read all of these warnings and save them for later reference.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.
4. Do not use this unit in or near water.
5. Do not place this unit on an unstable cart, stand, or table. The unit may fall, causing serious
damage.
6. Slots and openings on the cabinet top, back, and bottom are provided for ventilation. To
ensure safe and reliable operation of this unit, and to protect it from overheating, do not
block or cover these openings. Do not place this unit on a bed, sofa, rug, or similar surface,
as the ventilation openings on the bottom of the cabinet will be blocked. This unit should
never be placed near or over a heat register or radiator. This unit should not be placed in a
built-in installation unless proper ventilation is provided.
7. This product should only be operated from the type of power source indicated on the
marking label of the AC adapter. If you are not sure of the type of power available, consult
your Datavideo dealer or your local power company.
8. Do not allow anything to rest on the power cord. Do not locate this unit where the power
cord will be walked on, rolled over, or otherwise stressed.
9. If an extension cord must be used with this unit, make sure that the total of the ampere
ratings on the products plugged into the extension cord do not exceed the extension cord
rating.
10. Make sure that the total amperes of all the units that are plugged into a single wall outlet
do not exceed 15 amperes.
11. Never push objects of any kind into this unit through the cabinet ventilation slots, as they
may touch dangerous voltage points or short out parts that could result in risk of fire or
electric shock. Never spill liquid of any kind onto or into this unit.
12. Except as specifically explained elsewhere in this manual, do not attempt to service this
product yourself. Opening or removing covers that are marked “Do Not Remove” may
expose you to dangerous voltage points or other risks, and will void your warranty. Refer all
service issues to qualified service personnel.
13. Unplug this product from the wall outlet and refer to qualified service personnel under the
following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal operating conditions.
Adjust only those controls that are covered by the operating instructions in this manual;
improper adjustment of other controls may result in damage to the unit and may often
require extensive work by a qualified technician to restore the unit to normal operation;
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e. When the product has been dropped or the cabinet has been damaged;
f. When the product exhibits a distinct change in performance, indicating a need for
service.
Warranty
Standard Warranty
• Datavideo equipment are guaranteed against any manufacturing defects for one year from
the date of purchase.
• The original purchase invoice or other documentary evidence should be supplied at the
time of any request for repair under warranty.
• The product warranty period begins on the purchase date. If the purchase date is unknown,
the product warranty period begins on the thirtieth day after shipment from a Datavideo
office.
• Damage caused by accident, misuse, unauthorized repairs, sand, grit or water is not
covered under warranty.
• Viruses and malware infections on the computer systems are not covered under warranty.
• Any errors that are caused by unauthorized third-party software installations, which are not
required by our computer systems, are not covered under warranty.
• All mail or transportation costs including insurance are at the expense of the owner.
• All other claims of any nature are not covered.
• Cables and batteries are not covered under warranty.
• Warranty only valid in the country or region of purchase.
• Your statutory rights are not affected.
Three Year Warranty
• All Datavideo products purchased after July 1st, 2017 are qualified for a
free two years extension to the standard warranty, providing the product
is registered with Datavideo within 30 days of purchase.
• Certain parts with limited lifetime expectancy such as LCD panels, DVD
drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting, Camera module,
PCIe Card are covered for 1 year.
• The three-year warranty must be registered on Datavideo's official website or with your
local Datavideo office or one of its authorized distributors within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling, please
contact your local city office, your household waste disposal service or the shop where you
purchased the product.
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