User Guide
EN |
Please check the following website for the most up to date |
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Drobo FS User Guide. |
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www.drobo.com/support |
DE |
Bitte sehen Sie auf der unten aufgeführte webseite nach für |
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die Drobo FS Gebrauchsanweisung in Ihrer Sprache. |
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www.drobo.com/support/intl |
ES |
Por favor consulte el siguiente sitio de web para localizar el |
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Drobo FS guia de usuario en su idioma. |
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www.drobo.com/support/intl |
FR |
Veuillez voir le site Web ci-dessous pour le manuel d’utilisateur |
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de Drobo FS dans votre langue. |
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www.drobo.com/support/intl |
IT |
Si prega di consultare il sito web sotto per la Drobo FS Guida |
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utente nella vostre lingua. |
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www.drobo.com/support/intl |
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Drobo FS |
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www.drobo.com/support/intl |
I. |
Introduction........................................................................................ |
1 |
II. |
Getting started ................................................................................... |
3 |
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Three easy steps ........................................................................................ |
3 |
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Selecting hard drives.................................................................................. |
3 |
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Choosing capacity ................................................................................... |
4 |
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A note about drive capacity .................................................................... |
4 |
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Keeping your product up-to-date .............................................................. |
4 |
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Best Practices............................................................................................. |
5 |
III. Drobo FS Setup ................................................................................... |
6 |
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Install Drobo Dashboard ............................................................................ |
6 |
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Inserting drives into Drobo FS.................................................................... |
6 |
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Connect Drobo FS to your network ........................................................... |
7 |
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Ethernet .................................................................................................. |
7 |
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Connect power........................................................................................... |
7 |
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Initialize your Drobo FS.............................................................................. |
7 |
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Drobo FS Lights .......................................................................................... |
8 |
IV. Using Drobo Dashboard with your Drobo FS ..................................... |
9 |
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Drobo Dashboard basics ............................................................................ |
9 |
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The main page......................................................................................... |
9 |
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Advanced Controls: Data tab ................................................................ |
10 |
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Advanced Controls: Tools tab ............................................................... |
11 |
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Drobo FS Settings..................................................................................... |
11 |
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General Tab........................................................................................... |
12 |
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Network Tab.......................................................................................... |
13 |
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Admin Tab ............................................................................................. |
14 |
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Shares Tab............................................................................................. |
15 |
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Alerts Tab .............................................................................................. |
16 |
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Additional features .................................................................................. |
16 |
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DroboCopy ............................................................................................ |
17 |
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Keeping Drobo Dashboard up-to-date.................................................. |
17 |
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Saving power......................................................................................... |
17 |
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Accessing Files on your Drobo FS............................................................. |
18 |
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What to do when not using your Drobo FS.............................................. |
20 |
V. |
Tips and Troubleshooting................................................................. |
21 |
VI. |
Index ................................................................................................. |
26 |
Thank you for giving another Drobo® storage device a good home! We at Data Robotics, Inc.™ have been working since 2004 to make protecting, storing and managing your digital content truly effortless.
The Drobo family of products provides effortless, safe and expandable storage. There are many different ways to store and protect digital content, but Drobo is the only fully automatic storage device that performs many data management tasks without user effort. Here’s what you can expect:
Drobo automatically configures itself for data protection so you don’t have to.
When a drive fails, your data is still safe (and all drives do eventually fail).
Drobo senses any corrupted data and ensures that you only access non-corrupt data.
No downtime to add capacity. Just add a drive to an empty Data Bay, or replace a smaller drive with a larger one regardless of capacity, speed, or manufacturer.
After a drive is installed into an empty bay, the new drive capacity is immediately available and protected.
Drobo can act as one large drive, making it easier to find what you’ve stored on it.
Drobo’s Data Bay indicator lights tell you everything you need to know!
Upgrading capacity is as simple as adding ink to a printer.
Mix ’n match any 3.5” (SATA) hard drives; no worrying about matching make, model or capacity of Drobo’s existing drives.
Upgrade forever—just replace Drobo’s smallest drive with a larger capacity drive. No data migration or reconfiguration is required.
1
What does it mean to go BeyondRAID? Going beyond traditional RAID means leaving choices between striping and mirroring, limitations on expandability, drive sizing, and drive ordering behind. BeyondRAID™ technology is the next generation of storage that brings together safety, reliability, expandability, efficiency and of course ease-of-use. BeyondRAID can be adopted without any change in infrastructure, allowing you to maintain your current file system and operating system– eliminating the friction costs typically associated with moving to a new technology platform.
Standard RAID levels are full of compromises. Do you want striping or mirroring? A two-disk or four-disk RAID set? BeyondRAID is able to solve these issues because it is built on an advanced virtualization platform. If you already understand how RAID 0, 1, 5 or 6 operate(s), you understand the fundamentals of BeyondRAID since BeyondRAID relies on the same underlying algorithms.
Welcome to the world’s best storage experience.
Data Robotics, Inc. was formed in 2004 in California’s Silicon Valley with a vision to take the pain out of storage management. Data Robotics, Inc. developed the technology inside Drobo for people who “have to” protect their valuable digital assets, but “hate to” – because it’s complex and time consuming. For those people, we created Drobo, the world’s first storage robot. It is a fully automated data storage system that provides the only truly effortless, safe and expandable storage solution. Unlike outdated technologies that emerged twenty plus years ago and the frustrating products on the market today, Drobo is an industry-changing product line that combines the advanced concepts of storage virtualization and cybernetics, to take the pain out of storage management.
2
Drobo FS is designed to share data over a network. This eliminates the problems of physically moving your storage device between computers and having to take into account different file system formats in order to share your data.
To set your Drobo FS up, you will need to do the following:
1.Install Drobo Dashboard – After installation, launch Drobo Dashboard and leave it running while you complete the setup.
2.Insert drives – Use any 3.5” SATA drives. Start with at least two drives to protect your valuable data. If you plan to use Dual Disk Redundancy, start with at least three drives. All data on the drives will be erased.
3.Connect cables – Connect the Drobo FS to your network and then connect power.
Drobo Dashboard will automatically discover your Drobo FS. It will take a few minutes for your Drobo FS to finish its initial setup. After the Drobo FS is ready, you can create new shares, add users, and change other settings.
You will find more details on the setup in the “Drobo FS Setup” section on page 6.
Drobo devices are unlike typical storage devices. They make it extremely easy to increase storage capacity in the future by simply inserting additional drives or replacing smaller drives with larger ones. This means you can buy the storage you need today and then easily expand later. You can save hundreds of dollars over time.
Drobo storage devices don’t care what manufacturer, capacity or speed of hard drive you install. They accept all standard 3.5-inch internal SATA hard drives. SSD, SCSI and older IDE or ATA-type drives will not work.
Warning! Please note that when adding hard drives to your Drobo storage device, any pre-existing data on those drives will be erased.
3
The number and capacity of drives determine how much usable protected storage Drobo FS provides. Take the guesswork out by using our Capacity Calculator at www.drobo.com/calculator, a web-based tool which determines the actual usable protected capacity, based on any combination of drives. To calculate the approximate capacity yourself, omit the largest drive and then add-up the capacity of the remaining drives. If you plan to use dual disk redundancy, omit the largest two drives. For example (largest drives are crossed out):
# Drives |
Drive Capacities |
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Usable Protected Capacity |
3 |
250GB + 250GB + 250GB |
= |
500GB |
4 |
250GB + 250GB + 250GB + 500GB |
= |
750GB |
4 |
750GB + 250GB + 250GB + 500GB |
= |
1000GB |
# Drives |
Drive Capacities |
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Usable Protected Capacity |
4 |
250GB + 250GB + 250GB + 500GB |
= |
500GB |
5 |
750GB + 500GB + 500GB + 500GB + 250GB |
= |
1250GB |
5 |
750GB + 1000GB + 500GB + 500GB + 500GB |
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1500GB |
Some years ago, computer manufacturers and hard drive manufacturers started using different systems for measuring capacity. The net result is that not all of a drive’s rated capacity is available to your computer. For example, a 750GB drive will have approximately 700GB worth of capacity. This discrepancy has nothing to do with Drobo storage devices.
During your initial setup, Drobo Dashboard asks if you want to check for updates automatically. We highly recommend you select the “Yes” option to assure optimal performance of your Drobo FS. This feature enables you to keep both Drobo Dashboard and your product’s firmware current. Subsequently, you will receive a notice when a newer version is available. You can check for the most current versions at www.drobo.com/support/updates.
4
There are a number of things you can do to protect your valuable data. Using a Drobo storage product is obviously a major step. However, there are additional actions you can take to provide even greater safety for your data. To learn more about this important topic, please visit our Best Practices site at www.drobo.com/support/best_practices.
5
If you have not already installed Drobo Dashboard, insert the Drobo Resource CD that came with your Drobo FS into your computer. (Make sure it is connected to your network.) You can also download Drobo Dashboard at: www.drobo.com/support/updates. From the on-screen menu, select “Install.” After Drobo Dashboard is installed, it will start automatically. Drobo Dashboard assigns “Drobo-FS” as the default name for your Drobo FS and automatically formats the volume when it first discovers your Drobo FS. To change the name of your Drobo FS, see page 13.
Once you’ve chosen the number and capacities of drives to install, all you have to do is remove the face plate of your Drobo FS by simply pulling it off and then sliding the drives into the Data Bays. It doesn’t matter which drive goes into which Data Bay. You should note that any pre-existing data on the drives will be erased. Be sure not to touch any exposed hard drive circuit boards after unpacking.
First orient the drive connectors so that they are pointed towards the Drobo FS and are at the bottom of the drive (as shown). Open the Drive Lock by pressing it towards the left and slide the drive into the Data Bay until you feel the connector “mate” at the rear of the Drobo FS. If the connectors seat properly, the Drive Lock will snap behind the drive, securing it into place.
Tip: Insert the drive with top silver plate facing up (circuit board down).
6
Your Drobo FS connects to a network using an Ethernet port. Use the Ethernet connection on the back of the Drobo FS to connect to a router or switch. Use the Ethernet cable included with the original Drobo FS.
Note: Drobo FS supports a gigabit (1000 Mbit/s) connection. It will autonegotiate the highest connection speed available to the router or switch. You will not get optimal performance if you are using a slower connection (10/100 Mbit/s).
Once you have connected Drobo FS to your network, the next step is to connect it to an AC power source. Simply connect the power cord to the back of the Drobo FS and to your power source. Then press the toggle power button on the back of the unit to turn your Drobo FS on.
Note: As with all electronic equipment, we recommend connecting your Drobo FS to a surge protector or uninterruptible power supply (UPS), designed for electronics.
Your Drobo FS is set to automatically obtain an IP address (DHCP) on your network. When you connect Drobo FS to the network, Drobo Dashboard will automatically discover it. After Drobo Dashboard discovers your Drobo FS, you can set a static IP address if desired. If you don’t have DCHP and need to use a static IP address, you should directly connect the Drobo FS to your computer’s Ethernet connection for the initial setup. See the section, “Tips and Troubleshooting” on page 21 for further information on direct-connect and setting the IP address of your Drobo FS.
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After you do the initial setup of your Drobo FS, you can then set up shares, users, etc. Drobo Dashboard will prompt you for share names, usernames, etc. Please see page 15 for further information on managing shares.
One of the many benefits of your Drobo FS is a series of lights that tell you everything you need to know, without your having to launch any application software on your computer. Remember, Drobo FS is designed to actively monitor and protect your data at all times.
Drobo FS will automatically take any necessary actions and display them using the following lights:
Drive Lights
Power Light
Activity Light
Capacity Gauge
Green: No action is required. All drives are healthy.
Solid Yellow: Add a drive or replace the current drive with a larger drive soon. Drobo FS is running out of disk space.
Blinking Yellow and Green: Do not remove these drives or power down. Drobo FS is working to protect your data.
Solid Red: Add a drive or replace the current drive with a larger drive immediately. Drobo FS is critically low on space.
Blinking Red: Replace this drive immediately. This drive has failed and needs to be replaced.
Green: The power is on and Drobo FS is ready. Yellow: Drobo FS is in standby mode.
Red: Drobo FS has overheated. Disconnect the data cable and then the power cable. Let it cool down for at least 30 minutes and then restart.
Blinking Green: Data is actively being transferred between your computer and Drobo FS.
Blue: Displays the percentage of your Drobo FS that is full, in 10% increments.
8
Drobo Dashboard is used to set up, configure, and interact with your Drobo FS.
Drobo Dashboard is the recommended companion application that keeps you informed of the status of your Drobo FS and allows you to customize Drobo FS to best fit your storage needs.
Note: To install Drobo Dashboard, you will need to have administrative rights on your computer.
Open Drobo Dashboard and you will see the main page. This page gives you a quick overview of the status and storage usage your Drobo FS. If you have more than one Drobo device, you can switch between Drobos by clicking on the appropriate tab at the top of the window.
The pie chart shows you how much storage space is being used and how much free space remains. By placing your mouse over the pie chart, you will see a summary of the health of your Drobo FS. If you have set up an administrative username and password, this screen allows you to log into your Drobo FS in order to manage the device. (The first time Drobo Dashboard launches, you will see a message telling you that the administrative username and password have not been set up yet.)
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Though it is not necessary, for security purposes, we advise you to set up an administrative username and password in order to manage your Drobo FS.
Are you curious about how your disks are being used? Click “How is my storage being used?” The capacity breakdown bar will appear showing you how your Drobo FS is using storage.
Available for data: Total protected space on Drobo FS that is available to store data
Reserved for expansion: Unusable capacity reserved for future use when one hard drive is larger than the others. This space will become available when you add a larger capacity hard drive or replace a smaller drive with a larger one.
Used for protection: Storage capacity that is used to protect your data against a drive failure
Overhead: Capacity used by Drobo FS for management
You can explore different hard drive combinations using the Capacity Calculator web tool at www.drobo.com/calculator.
The Data tab in Advanced Controls gives you in-depth details on the status of your Drobo FS. You should go to this screen if Drobo FS is in
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the process of protecting your data (blinking green and yellow lights) and you would like to know when it will finish. The progress is shown in the “Data Protection” section.
The Tools tab gives you access to controls that allow you to customize your Drobo FS. In this window you can change settings specific to your Drobo FS and, if necessary, reset your Drobo FS (erasing all data on the drives). Additionally, this page displays useful information about your Drobo FS, including the serial number and the installed versions of firmware and Drobo Dashboard. It also provides an easy way to check for updates of Drobo Dashboard and your unit’s firmware. See page 17 for further details.
By clicking the “Settings” button on the Tools page, you can adjust a host of settings to suit your individual needs for your Drobo FS. You can manage the shares on your Drobo FS, set a login and password for the administration of your device and set up email alerts. Also, this is where you can enable dual disk redundancy, set the time period for disk drive spin down and dim the indicator lights.
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The General tab allows you to customize your Drobo FS to suit your individual needs. Here you can protect your data from two hard drives failing, set the time for the hard drives to spin down and also dim the lights of your Drobo FS.
Dual disk redundancy is a setting that will protect your stored data against two simultaneous drive failures. When this additional safeguard is enabled, the amount of usable space is reduced in order to provide this added protection. To use dual disk protection, you are required to have at least three hard disks in your Drobo FS and sufficient free disk space if there is already data on your Drobo FS.
By default, this setting is disabled. To enable it, go to Advanced Controls -> Tools -> Settings -> General. Dual disk protection can be enabled or disabled at anytime as long as you meet the minimum requirements mentioned above. Note that when you switch from single disk redundancy (default) to dual disk redundancy, your Drobo FS will perform a relayout of your data. The drive lights will blink green and yellow during this process. Depending on the amount of data on your Drobo FS, this could take quite a while to complete. Do not turn the power off any time the drive lights are blinking green and yellow. However, you can shut down your computer during this process.
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By default, Drobo FS automatically spins down the hard drives after 15 minutes of inactivity. This helps save electricity and can prolong the life of the drives. However, it will take the Drobo FS a few moments to spin the drives back up again when you try to access them. If you want to change this setting, go to Advanced Controls -> Tools -> Settings -> General. Then use the slider to set the desired time interval for spinning down the drives.
You can set the indicator lights to full intensity (default) or low intensity. When the hard drives spin down, the indicator lights automatically dim. They are visually distinguishable from even the low brightness setting.
Note that the change in the brightness takes a few seconds.
Use this screen to rename your Drobo FS, and to set a static IP address, if necessary. For advanced users, this screen also allows you to use jumbo frames. Click the box at the bottom of the screen (MTU) and set the desired size.
Note: The name of your Drobo FS must be no more than 14 characters and cannot contain any special characters or spaces.
13
This screen is used to assign a username and password for the administration of your Drobo FS. As the administrator, you can log into any share as well. After setting up a username and password, you will be required to login to your Drobo FS in order to change any settings.
Note that after you set a username and password, Drobo Dashboard will not ask you to login in again unless you previously clicked the Logout button. The Logout button is on the Drobo Dashboard main page.
This screen also allows you to Enable DroboApps if desired. For more information on DroboApps, please see: www.drobo.com/droboapps/
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The Shares screen allows you to manage your shares. Each share will show up as a unique drive letter in Windows or a volume in Mac OS X. You can create a maximum of 32 shares on your Drobo FS. In order to manage the shares on your Drobo FS, you should first set up the Administration username and password.
To create a new share:
1.In the Share Name panel, click Add.
2.Provide a unique name for the new share (32 characters maximum).
3.Click OK.
4.Highlight (click) the new share name and select the user(s) you want to have access to the new share. The Users pane will list all users already setup on the Drobo FS. Highlight the user and click Add in the “Users who can use this share” pane.
5.If you want to add a new user, in the Users panel, click Add and fill in the username and password. Note that usernames must be unique and can include letters, numbers, dots (.) and underscores (_). Also, both the username and password are case-sensitive.
15
You can edit and delete both shares and users in this screen. Note that deleting a share erases all data on that share. Drobo Dashboard will display a warning prior to deletion.
This tab allows you to enable email alerts directly from your Drobo FS. Use this screen to set the desired alert level. After that, Drobo Dashboard does not have to be running for the alerts to be emailed to your designated email address. Nor does your computer have to be turned on for this feature to work.
Drobo Dashboard can also send email alerts based on a selected alert level for all Drobo devices attached to your computer (including any DroboShares and Drobo FS units on your network). To access this option on a PC, launch Drobo Dashboard and right-click the Drobo Dashboard icon in the System Tray and select “Email Settings…” On a Mac, launch
Drobo Dashboard and go to the Drobo Dashboard menu and select
“Email Settings…”
Drobo Dashboard provides the following additional functionality on your Drobo FS, enabling you to make custom backups.
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DroboCopy provides an easy way to back up files to your Drobo FS. Select the folder you want to back up, the location you want to back it up to, the time you want it to run, and you are all set. Your selected backup folder and all the items within it will be copied the first time DroboCopy runs. Subsequently, only new and updated files will be copied to the destination folder. (Updated files will replace older files.)
To start using DroboCopy on a PC, launch Drobo Dashboard, right-click the Drobo Dashboard icon (pie chart) in the System Tray (Notification
Area) and select “DroboCopy Settings…” On a Mac, launch Drobo
Dashboard and go to the Drobo Dashboard menu and select
“DroboCopy Settings…” In the DroboCopy window click “New DroboCopy” and pick the folders you would like to use for your
DroboCopy.
Note: Drobo Dashboard must be running for the scheduled backups to work.
We recommend that during the installation of Drobo Dashboard, you choose, “Yes” when asked “Do you want to check for updates automatically?” This will keep your Drobo FS in optimal operating condition. If you chose, “No” for any reason, you can go to Advanced
Controls -> Tools and check the “Check for updates automatically” box.
You can also use this same screen to “Check for updates” to see if your
Drobo FS has the latest versions of software and firmware. For more information, see www.drobo.com/support/updates.
If you are concerned about saving power, you don’t need to worry about turning off your Drobo FS when not using it. Drobo FS
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automatically goes into a power saving mode (spins down the hard drives) when it has not been accessed for 15 minutes (default) or the time you chose earlier.
Note: Drobo FS allows you to modify the time intervals for disk drive spin down. See page 13 for details.
After you have set up shares on your Drobo FS, you can access the shares in either of the following ways:
We recommend installing Drobo Dashboard on all computers that will be accessing your Drobo FS. This is the easiest way to mount shares on those computers. The shares are listed on the main Drobo Dashboard page. By clicking in the “Mount” check box next to the share name, you can mount the network drive on your computer. Drobo Dashboard will automatically mount the selected shares every time you restart your computer so that they are always available to you when you are connected to the network. If the share is protected, you must first log in using your username and password (both case-sensitive) before you can click on the mount checkbox. You can install Drobo Dashboard from the Resource CD that came with your Drobo FS or you can download the latest version at: www.drobo.com/support/updates.
Once Drobo FS is set up, you can access the shares just as you would any normal network drive or volume:
Windows XP
1.Open My Computer.
2.Click “My Network Places.”
3.Click “Add a network place” (This opens the Add Network Places wizard.)
4.Click Next.
5.Click “Choose another network location.”
6.You can click the Browse button and locate the share you want to access; or
you can manually enter the share name: \\drobo-fs\sharename
(Note: replace “drobo-fs” and “sharename” with the names you chose for your Drobo FS.)
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7.Choose a name for your network drive and click Next.
8.The wizard will confirm your actions and give you the chance to open the network place (i.e., the Drobo FS share) when you click Finish.
Your Drobo FS share will show up in the “Network Drives” panel of My
Computer.
Windows Vista/7
1.Open Computer.
2.Click the “Map network drive” button on the tools menu.
3.You can click the Browse button and locate the share you want to access; or
you can manually enter the share name: \\drobo-fs\sharename
(Note: replace “drobo-fs” and “sharename” with the names you chose for your Drobo FS.)
4.After you either choose from the list or type the address, click Finish.
The share will now show up in Computer or Windows Explorer. If you only want to access the drive, but not mount it in Windows:
1.Open Computer
2.In the left panel, either double-click “Network” or single-click the triangle next to “Network.”
3.Locate the name of your Drobo FS in the list and open it.
4.Choose the share you want to access.
5.Click the share name and it will either prompt you for a username and password or otherwise open the share in the Explorer window.
Mac OS X
1.Open the primary Mac volume.
2.In the left panel of Finder, click the triangle just to the left of
“Shared”
3.Locate your Drobo FS from the list and open it.
4.Choose the share you want to mount by simply double-clicking the share name.
5.If necessary, enter your username and password. (Both are case-sensitive.)
6.The share will mount on your desktop.
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If you are not going to be using your Drobo FS for an extended period of time, then it is a good idea to shut it down. Make sure that no applications on your computer are using the Drobo FS by checking the activity light. If applications are using your Drobo FS, they may prevent it from properly disconnecting.
Open Drobo Dashboard and click Advanced Controls -> Tools. Then click the “Shutdown” button. Make sure the power light is off before disconnecting the data cable or power cord.
If you do not have access to Drobo Dashboard for any reason, then:
1.Check the activity indicator to assure there is no data being transferred to or from your Drobo FS.
2.Disconnect your Drobo FS from the network.
3.Toggle the power switch on the back of your Drobo FS.
4.When the power indicator goes off, it is safe to remove the power cord and data cable from the back of the Drobo FS.
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This section addresses some common questions about your Drobo storage device. We also offer free access to our knowledge base, support FAQ’s and Best Practices. Please visit www.drobo.com/support for the latest technical information on your Drobo FS.
Q.How do I download the latest versions of Drobo Dashboard and Drobo FS Firmware?
A.To download the latest versions of software, click Advanced Controls -> Tools -> Check For Updates… You can check our website for the latest versions: www.drobo.com/support/updates.
Note: You must have administrator privileges on your computer in order to install the upgrade for Drobo Dashboard.
Q.How do I add capacity to my Drobo FS?
A.You can either add a standard 3.5” SATA hard drive to an empty Data
Bay or replace the smallest capacity drive with a larger capacity drive. It’s okay to do this while Drobo FS is running; you do not need to shut it down.
Q.How can I tell how much capacity Drobo FS has left?
A.The main page of Drobo Dashboard provides the most accurate information. (See page 9.) You can get an approximate idea by simply checking the blue capacity gauge on the front of Drobo FS. Each blue light represents 10% of available capacity that contains protected data. If you observe three blue lights, you have approximately 70% still available for data.
Q.Will my computer tell me how much space is used on Drobo FS?
A.Yes, actual space used and available space are represented accurately by your operating system.
Q.Can I connect my Drobo FS directly to a computer?
A.The only reasons you should ever have to direct-connect your Drobo FS to your computer is when you do not have DHCP on your network and have to assign a static IP address during setup or if a change on the network (e.g., changing routers) requires a change to the network settings. If either of these situations applies to you, please keep the following in mind:
Drobo Dashboard is required for setup.
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