Datamax A-Class A-4212, A-Class A-6212, A-Class A-4310, A-Class A-4606, A-Class A-6310 Operator's Manual

...
Operator’s Manual
CG Times (based upon Times New Roman) and CG Triumvirate are trademarks of the AGFA
Monotype Corporation. Windows and Windows NT are trademarks of the Microsoft Corporation. NetWare and Novell are registered trademarks of Novell, Inc. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks,
or registered service marks of their respective companies.
Firmware (Software) Agreement:
The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is licensed for used only on a single printer in the user’s Trade or Business.
The User agrees not to, and not to authorize or permit any other person or party to duplicate, or copy the Firmware or the information contained in the non-volatile or programmable memory. The firmware (Software) is protected by applicable copyright
laws and Licensor retains all rights not expressly granted. In no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or consequential damages arising out of the use or inability to use the Firmware (Software).
Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax Barcode Products Corporation. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser's personal use, without the expressed written permission of Datamax Corporation.
All rights reserved.
© Copyright 2008 by Datamax Corporation
Part Number: 88-2305-01
Revision N
Agency Compliance and Approvals:
UL60950 Information Technology Equipment
C US
Listed
C22.2 No. 950-M93
EN60950
For 230 Volt Operation (Europe): of a min H05VV-F cord which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a male plug for the
Use a cord set, marked “HAR,” consisting
country of installation rated 6A, 250V Für 230 Volt (Europa):
Benützen Sie ein Kabel, das mit “HAR” markiert ist, bestehend mindestens aus einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.
As an Energy Star Partner, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.
The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents:
EMC: EN 55022 (1993) Class B EN 50024 (1998)
Safety: This product complies with the requirements of EN 60950-1 First Edition
FCC: This device complies with FCC CFR 47 Part 15 Class A.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions in this manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Important Safety Instructions:
Throughout the literature accompanying this unit, the exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions.
This unit has been carefully designed to provide years of safe, reliable performance. However, as with all electrical equipment, there are some basic precautions that you should follow to avoid personal injury or damage to the printer:
Before using the print engine, carefully read all the installation and operating
instructions.
Moving parts are present during operation – keep body parts, loose clothing, etc. away
from the mechanism.
Observe all warning instruction labels on the print engine.
Mount the print engine securely in the applicator system.
Do not place the print engine on or near a heat source.
To protect from overheating, make sure no openings on the print engine are blocked.
Never insert anything into the ventilation slots and openings of the print engine.
Do not use the print engine near water or spill liquid into it.
Ensure that the AC power source complies with the ratings listed for the print engine.
Do not place the AC power cord where it can be stepped on. If the AC power cord
becomes damaged, replace it immediately.
Consult only qualified, trained personnel to perform service on this print engine. There
are no user-serviceable parts are inside; do not remove the cover.
Special Instructions
The green check box is intended to alert the user to conventions used within this
;
text or to notable operating details and suggestions.
Contents
1 Overview.................................................................................................1
1.1 About the Printer............................................................................... 1
1.1.1 Standard Features.................................................................... 2
1.1.2 Optional Features .....................................................................3
1.2 Index to Features and Controls............................................................ 5
1.2.1 Right Hand Models.................................................................... 6
1.2.2 Left Hand Models...................................................................... 7
2 Getting Started .......................................................................................9
2.1 Unpacking ........................................................................................ 9
2.1.1 Contents ............................................................................... 10
2.1.2 Additional Requirements.......................................................... 10
2.2 Installation..................................................................................... 10
2.2.1 Mounting Requirements........................................................... 10
2.2.2 Interfacing a Host................................................................... 14
2.2.2.1 Parallel Port Connections............................................ 15
2.2.2.2 Serial Port Connections.............................................. 15
2.2.2.3 USB Port Connections................................................ 18
2.2.3 Connecting an Applicator......................................................... 19
2.2.4 Connecting Power................................................................... 19
3 Setting up the Printer............................................................................21
3.1 Loading Media................................................................................. 21
3.2 Adjusting the Media Sensor............................................................... 25
i
3.3 Loading Ribbon ............................................................................... 26
3.3.1 Right Hand Models.................................................................. 26
3.3.2 Left Hand Models.................................................................... 28
3.3.3 Removing Ribbon ................................................................... 29
3.4 Quick Calibration............................................................................. 30
3.5 Print Quality Controls....................................................................... 30
4 Using the Control Panel.........................................................................31
4.1 Layout ........................................................................................... 31
4.1.1 Ready Mode........................................................................... 32
4.2 The System Menu............................................................................ 33
4.2.1 Media Settings ....................................................................... 35
4.2.2 Print Control .......................................................................... 37
4.2.3 Printer Options....................................................................... 39
4.2.4 System Settings..................................................................... 45
4.2.5 Communications..................................................................... 54
4.2.6 Diagnostics............................................................................ 63
4.2.7 MCL Options .......................................................................... 65
4.3 The Test Menu ................................................................................ 66
4.3.1 Print Quality Label .................................................................. 68
4.3.2 Print Configuration.................................................................. 68
4.3.3 Ribbon Test Label................................................................... 69
4.3.4 Validation Label...................................................................... 69
4.3.5 Print Last Label ...................................................................... 69
4.3.6 User-Defined Label ................................................................. 69
ii
5 Operating, Adjusting and Maintaining the Printer .................................71
5.1 Displayed Messages......................................................................... 71
5.1.1 Prompts and Condition Messages.............................................. 71
5.2 Calibration...................................................................................... 74
5.2.1 Standard Method.................................................................... 74
5.2.2 Advanced Entry...................................................................... 76
5.3 Printhead Adjustments ..................................................................... 83
5.3.1 Leveling Cam Adjustment ........................................................ 83
5.3.2 Burn Line Adjustment.............................................................. 85
5.4 Printhead Replacement..................................................................... 86
5.5 Maintenance Schedule...................................................................... 90
5.5.1 Cleaning the Printhead ............................................................ 91
5.5.2 Cleaning the Rollers................................................................ 93
5.5.3 Cleaning the Peel Assembly...................................................... 94
5.5.4 Cleaning the Media Sensor, Media Path, and Peel Bar .................. 96
5.5.5 Cleaning Exterior Surfaces....................................................... 97
5.6 Reset Methods ................................................................................ 97
5.6.1 Soft Reset ............................................................................. 97
5.6.2 Level One Reset ..................................................................... 97
5.6.3 Level Two Reset ..................................................................... 97
5.7 Updating the Firmware..................................................................... 98
5.8 Updating the Boot Loader ................................................................100
5.9 Downloading Fonts .........................................................................101
iii
6 Troubleshooting..................................................................................103
6.1 Problem Resolution.........................................................................103
6.1.1 General Resolutions...............................................................103
6.1.2 Warning and Fault Messages...................................................106
6.2 Hex Dump Mode.............................................................................112
7 Specifications......................................................................................115
7.1 Printer Specifications ......................................................................115
7.2 Approved Media and Ribbon.............................................................120
Appendix A.............................................................................................. 123
Module Assignments..............................................................................123
File Handling Messages ..........................................................................123
Cut Behind Setup ..................................................................................125
Appendix B.............................................................................................. 127
Print Resolutions and Widths...................................................................127
Speed Ranges.......................................................................................127
Column & Row Emulation Ranges ............................................................128
Custom Adjustments: Column, Present, & Row Adjust Ranges .....................128
Appendix C.............................................................................................. 129
PE Peel Bar Location ..............................................................................129
PE to A-Class GPIO Adapter Cable ...........................................................129
Appendix D .............................................................................................131
Applicator Interface Overview .................................................................131
Appendix E..............................................................................................139
iv
Multi-Language Menu.............................................................................139
Appendix F..............................................................................................143
Saving a Configuration File .....................................................................143
Appendix G..............................................................................................145
Ribbon Saver Overview ..........................................................................145
Warranty Information.............................................................................147
Glossary..................................................................................................149
v
vi
1
Overview
1.1 About the Printer
Congratulations on your purchase of an A-Class printer. This print engine (hereafter referred to as “the printer” and, when necessary, by model) is designed for professional integration into an industrial applicator system.
This manual provides all the information necessary for installat ion , setup and operation of the printer. To begin printing, refer to the instructions provided with your label-creation software; or, to write custom label programs, reference the Class Series 2 Programmer’s Manual on the Accessories CD-ROM, also available at http://www.datamaxcorp.com
The printer’s model number, located on the Serial Tag affixed to the inside of the front cover, should be used when referencing specific information within this manual.
A-Class 1
1.1.1 Standard Features
This printer offers the following standard features:
Right-handed or left-handed configurations
Electronics card cage
4 MB Flash downloadable program memory
16 MB DRAM memory
Host computer accessible memory for object temporary storage
Two RS-232 serial interfaces (one of which is also RS-422/RS-485 capable)
One IEEE 1284 compliant parallel interface
One USB v1.1 interface
A programmable GPIO Port
Backlit ¼ VGA graphics display
EFIGS (English, French, Italian, German, and Spanish) display languages
Industry standard bar code symbologies
Time stamp at print capability with time and date battery back-up
Static brushes
Printhead resistance verification
Configurable fault-handling capability with reprint and void selections
Parse error-tolerant command language interpretation
Internal test labels for verification, validation, an d configuration
Multiple setup restore capability
Paper retract control after print
Ribbon low detection and warning
Power-up, mode, and resident option hardware diagnostics
Option hardware auto-detection
Media peel bar
Media inch counters
Input line mode (ASCII text input) capability
Firmware upgrades downloadable
AGFA Scaleable Font Engine featuring dynamic font attributes
2 A-Class
1.1.2 Optional Features (available except as noted)
The following optional features are available:
DMXNetII and DMXrfNetII
An internal wired or wireless Network Interface Controller for Ethernet multiple operating system and protocol support, including trap functions.
Expanded Flash Main Logic CCA
An alternate circuit card assembly with 8MB of Flash memory for storing additional fonts, graphics, and label templates.
International Language Printing Capability (ILPC)
An alternate font set, available for standard or expanded memory:
CG-Times (European) Scaleable font (and Enhanced Language Code Pages) Kanji Gothic B Scaleable font
connectivity with
Simplified Chinese GB Scaleable font Korean Hangul Scaleable font
Linerless Cutter
A mechanism specifically designed to cut linerless media after printing.
MCL
A software tool suite for information collection applications , allowing input data from peripheral devices (scanners, weigh scales, keyboards, etc.) without the need of a host computer.
Remote Control Panel
A hardwired assembly allowing remote operation (six feet [1.8 m] maximum distance).
RFID
A Radio Frequency Identification method that encodes data onto smart labels and tags; available completely installed and ready for use (RFID-Built ), or partially configured for the later addition of certain operational hardware (RFID-Ready).
Thermal Transfer
A printing method that uses ribbon to produce exceptional image clarity (as compared to most direct thermal media types).
Twinax/Coax Interface
A slide-in CCA that provides connectivity to AS/400 and System/3X Twinax host systems, or to 3270-type host systems. Cable included
A-Class 3
Installing Printer Options
The table below lists competency level recommendations for the installation of the various options. For detailed information regarding an option, contact a dealer or Datamax Technical Support.
Experience Level
Option Installer
DMXNetII DMX Certified Technician
DMXrfNetII DMX Certified Technician
Expanded Flash Main Logic CCA DMX Certified Technician
Linerless Cutter DMX Certified Technician
MCL DMX Certified Technician
Remote Display DMX Certified Technician
RFID - Built Factory Only RFID - Ready DMX Certified Technician Ribbon Saver Factory Only
Thermal Transfer DMX Certified Technician
Twinax/Coax Interface DMX Certified Technician
4 A-Class
1.2 Index to Features and Controls
Important printer parts are highlighted in the table and drawings below:
Item Number Description
1 Control Panel 2 Power Switch 3 Access Cover 4 Power Receptacle 5 GPI/O Port A 6 Serial Port 7 USB Port 8 Parallel Port
9 GPI/O Port B 10 Ribbon Take-Up Hub* 11 Ribbon Supply Hub* 12 Upper Media Post 13 Lower Media Post 14 Cover Sensor 15 Upper Ribbon Idler 16 Leveling Cam 17 Printhead Assembly 18 Peel Bar 19 Platen Roller 20 Head Lift Lever 21 Media Sensor 22 Media Sensor Adjustment Knob 23 Media Guide 24 Peel Assembly Release Lever 25 Locking Post 26 Peel Assembly 27 COM D
* Optional equipment
28 COM C
A-Class 5
6 A-Class
1.2.1 Right Hand Models
1
2
3
4
6
7
8
9
5
27
28
15
16
17 18
19
14
20
21
10
11
12
13
3
22
23
24
25
26
A-Class 7
1.2.2 Left Hand Models
1 2
3
6
7
8
9
5
4
27 28
15
16
17 18
19
14
20
21
10
11
12
13
22
23
24
25
26
8 A-Class
Getting Started
2
2.1 Unpacking
The printer is carefully packaged for transit. Upon arrival, inspect the shipping carton(s) for damage; if evident, immediately report the damage to the freight company.
In order to operate the printer, remove all packaging material:
1. With the Shipping Carton arrows pointing upward, open the Shipping Carton and remove the Accessories Box and the Top Foams.
2. Carefully lift the wrapped Printer from the carton and place it on a solid level surface.
Accessories Box
Top Foam
Bottom Foam
Printer
Bottom Foam
Shipping Carton
3. Remove the Printer from the plastic bag and then remove all remaining packing materials.
Top Foam
Save the carton and packing material for future use.
;
A-Class 9
2.1.1 Contents
Check the contents of the carton for the following items:
Printer
Power cord
Accessories CD-ROM
Any additionally purchased items or options.
2.1.2 Additional Requirements
Other items can also be needed for operation:
Media (and ribbon, if necessary); see Section 7.2.
Interface cables; see Section 2.2.2 (Host) and Appendix D
(Applicator).
Software; see the Accessories CD-ROM for Windows
Drivers and basic labeling software.
2.2 Installation
Before installing the printer, ensure that the environmental conditions of the sit e fa ll within the range specified in Section 7, and always avoid the following environments:
Do not place the printer in direct sunlight or near a heat source; and,
Do not place the printer where it will be exposed to liquids, or excessive dust or dirt.
2.2.1 Mounting Requirements
Consider the dimensions of the printer before attaching it to the applicator station. The template below details the opening size and hole locations required for the support structure:
10 A-Class
Attach the printer to the support structure using a #10 screw inserted at each Mounting Hole position (see note below).
Mounting Holes
The following drawings detail additional mounting considerations:
;
A-Class 11
A-4xxx models
9.67”
(246mm)
Front View, Peel Assembly lowered:
Side View:
10.45”
(266mm)
11.81”
(300mm)
15.35”
(390mm)
2.25”
(57mm)
7.68”
(195mm)
12 A-Class
Side View, Cover raised:
7.66”
(195mm)
20.17”
(512mm)
12.51”
(318mm)
A-6xxx models
9.67”
(246mm)
Front View, Peel Assembly lowered:
Side View:
10.45”
(266mm)
11.81”
(300mm)
17.35”
(441mm)
2.25”
(57mm)
9.68”
(246mm)
7.66”
(195mm)
14.51”
(369mm)
Side View, Cover raised:
22.17”
(563mm)
A-Class 13
Peel Point Dimension
Peel Bar
See Appendix C for the PE printer’s dimension.
;
2.2.2 Interfacing a Host
Ensure that the Power Switch is OFF when making printer connections.
The printer can be interfaced to a host via the parallel, serial, and USB ports. (Ethernet users, consult the documentation that accompanied the option.) Following power-up (or after a period of inactivity), interface port selection occurs automatically upon detection of valid data. If the incoming data flow stops and the Host Timeout period (see Section 4.2.5) is achieved, partially received formats will be ignored and the port detection process repeated.
The location of the following connections can vary by printer model and host
hardware configuration.
;
To change an active port immediately, cycle the power OFF and ON.
For alternate data processing options, see INPUT MODE, Section 4.2.4.
14 A-Class
2.2.2.1 Parallel Port Connections
The parallel interface requires a Centronics Bi-directional mode is IEEE 1284 compliant, allowing data to be returned to the host.
IEEE 1284 cable with a 36 pin male connector.
2.2.2.2 Serial Port Connections
Serial Port A supports RS-232C and RS-422/RS-485 communications; COM C and COM D support RS-232 (see Appendix D for exceptions). Pin-outs are given below. The port baud rate, word length, parity, stop bits, and protocol must be configured to match the host’s settings; see Section 4.2.5.
Pin
Number
1 +5V (@ .5 amps) --­2 RX RXD + 3 TX TXD – 4 DTR RXD – 5 Ground Ground 6 --- --­7 RTS RTS 8 CTS CTS 9 --- TXD + ---
Port A, and COM C (J4) Port A, only COM D (J3)
RS-232 Function RS-422 & RS-485 Function RS-232 Function
+5V (@ .5 amps)
RTS
Ground
TX
RX
Ground
CTS DTR
Port A and COM C Connections
A-Class 15
10101010
For proper data exchange, the serial interface requires specific cable pin-outs. Serial cable part numbers and wiring diagrams are shown below.
RS-232 Cables*
Part # 32-2300-01
*Printer serial ports A & C require a DB9 male connector (e.g., Startech C9PSM).
Part # 32-2301-01
RS-422/485 Communications
To use RS-422/485 communications (Port A, only), the main logic card must be reconfigured:
Always wear a wrist strap and follow standard ESD prevention measures when handling the Main Logic Card.
1. Turn OFF the power switch, unplug the AC Power Cord from the printer, and remove
any interface cable(s) already attached to the Main Logic Card.
2. Remove the two Screws securing the Main Logic Card to the printer. Slide the card
out of the printer and place it on a static free work area.
16 A-Class
Main Logic Card
Screws
The Main Logic Card location varies depending upon the model of printer.
;
3. On the Main Logic Card, move the jumpers JMP1, JMP2, JMP3, JMP4, JMP5, and JMP6
from their positions across pins 1 & 2, and place them across pins 2 & 3, respectively.
JMP 1 JMP 2 JMP 3 JMP 4 JMP 5
JMP 6
4. Replace the Main Logic Card and secure it using the previously removed screws.
5. Connect an RS-422/485 interface cable to Serial Port A (see the pin-out table,
above).
6. Plug in and turn ON the printer. Configure the port communication settings to match
that of the host.
COM D Port Connections
10101010
A-Class 17
COM D RS-232 Cable
Host DB-9S Printer RJ45P
+5 VDC
GROUND
RXD TXD
DTR
DSR
CTS
1 2 3 5 4 6
8 9 7
Part # 32-2603-00
NC NC
NC
1 4 5 3
2 7 8
6
+5 VDC TXD RXD GROUND
RTS CTS DTR
2.2.2.3 USB Port Connections
The Universal Serial Bus port requires a standard USB cable.
This USB Port is a device-end only connection. Never attach a keyboard, mouse, modem, etc. to this port; damage can result.
18 A-Class
2.2.3 Connecting an Applicator
Setup the GPIO Port using the information in Appendix D and then connect the applicator cable to port(s) on the Applicator Interface Card.
Failure to properly configure the GPIO Port(s) may result in damage to the printer and / or the applicator.
If upgrading, a PE to A-Class GPIO conversion cable is available; see Appendix C.
;
2.2.4 Connecting Power
The power cord connects to the AC receptacle on back of the printer. Make the connection and power-up the printer as follows:
1. Ensure that AC power to the host computer and applicator system are OFF.
2. Ensure that the printer’s Power Switch is OFF.
A-Class 19
Power Switch
3. Connect the AC Power Cord to the printer and then to a properly grounded outlet.
4. Turn ON (in the following order) the host computer, the applicator system, and then the printer.
20 A-Class
Setting up the Printer
3
3.1 Loading Media
Load media according to its type and desired output:
1. Open the Access Cover and raise the Head Lift Lever.
2. Route the Media between the Media Posts, through the Media Sensor, over the Peel Bar, and out of the printer, as shown below.
Access Cover
Head Lift Lever
Media
Media Posts
3. To peel die-cut labels after printing, press down on the Peel Assembly Release Lever to lower the Peel Assembly; otherwise, proceed directly to Step 6.
Media Sensor
A-Class 21
Peel Assembly
Release Lever
Media
Peel Assembly
4. Remove the labels from 12 inches (30 cm) of the Media Liner. Route the Media Liner down to the Peel Assembly, over the Latch Roller, and through the Slot as shown below.
Media
22 A-Class
Media Liner
Peel Assembly
Slot
Latch Roller
Peel Assembly
5. Pull the Media Liner through the Slot in the Peel Assembly until all slack is removed. Lifting from the center, raise the Peel Assembly until it locks into place.
Media Guide
A-Class 23
Head Lift Lever
Peel Assembly
6. Position the Media Guide lightly against the side of the media.
Media Guide
Head Lift Lever
Locking Post
7. Adjust the Media Sensor over t he labels (see Section 3.2).
8. If printing on thermal transfer media, load ribbon (see Section 3.3); otherwise go to Step 9.
9. Lower the Head Lif t Lever until it is completely and securely engaged onto the L ocking Post.
10. If loading media for the first time or if changing to a different media type or size, press and hold the FEED Key until at least two labels have been output (see Section 3.4).
11. Adjust the Leveling Cam (see Section 5.3.1).
24 A-Class
3.2 Adjusting the Media Sensor
Position the Media Sensor to detect labels as follows:
Ensure that media is routed through the Media Sensor; see Section 3.1.
1.
Media
Media Sensor
Eye Mark
Media
Media Sensor
Adjustment Knob
2. Depending on the type of media being used, rotate the Media Sensor Adjustment Knob until the Eye Mark on the Media Sensor is positioned according to the table below.
Media Sensor Adjustment and Type Required
Media Type Eye Mark Position Sensor Type Required
Die-cut Centered over the label
Notched Centered over the notch
Reflective Centered over the black mark Reflective
Continuous Near the middle of the media Continuous
* Default setting; see Section 4.2.1.
Gap*
A-Class 25
26 A-Class
3.3 Loading Ribbon
Load ribbon (for thermal transfer media) according to its coated side and the printer model.
;
Using a ribbon slightly wider than the media (and liner) is recommended for added protection against abrasive wear.
3.3.1 Right Hand Models
Load ribbon as follows:
1. Orient the unwind position of the Ribbon according to the coated side (CSI or CSO) and then slide the Ribbon Roll completely onto the Ribbon Supply Hub, as shown below:
CSO Ribbon
Roll
Ribbon
Ribbon
Supply Hub
Ribbon
Ribbon
Supply Hub
CSI Ribbon
Roll
CSO Ribbon CSI Ribbon
A-Class 27
2. With the Head Lift Lever raised, route the Ribbon under the Lower Idler, over the Ribbon Shield and Upper Idler, and then clockwise around to the Ribbon Take-Up Hub.
3. Rotate the Ribbon Take-Up Hub clockwise several times to secure the Ribbon.
4. Lower and lock the Head Lift Lever then close the access cover.
CSO Ribbon
Roll
Ribbon
Ribbon
Take-Up Hub
Upper Idler
Ribbon Shield
Lower Idler
Head
Lift Lever
Ribbon
CSI Ribbon
Roll
Ribbon
Take-Up Hub
Upper Idler
Ribbon Shield
Head
Lift Lever
Lower Idler
CSO Ribbon CSI Ribbon
28 A-Class
3.3.2 Left Hand Models
Load ribbon as follows:
1. Orient the unwind position of the Ribbon according to the coated side (CSI or CSO) and then slide the Ribbon Roll completely onto the Ribbon Supply Hub, as shown below:
CSO Ribbon
Roll
Ribbon
Supply Hub
Ribbon
CSI Ribbon
Roll
Ribbon
Supply Hub
Ribbon
CSO Ribbon CSI Ribbon
2. With the Head Lift Lever raised, route the Ribbon under the Lower Idler, over the Ribbon Shield and Upper Idler, and then counterclockwise around to the Ribbon Take-Up Hub.
3. Rotate the Ribbon Take-Up Hub counterclockwise several times to secure the Ribbon.
A-Class 29
4. Lower and lock the Head Lift Lever then close the access cover.
Ribbon
Take-Up Hub
Upper Idler
Ribbon Shield
CSO Ribbon
Roll
Ribbon
Head
Lift Lever
Lower Idler
CSI Ribbon
Roll
Ribbon
Lower Idler
Ribbon
Take-Up Hub
Upper Idler
Ribbon Shield
Head
Lift Lever
CSO Ribbon CSI Ribbon
3.3.3 Removing Ribbon
After the ribbon supply has been exhausted, grasp the used ribbon and, while squeezing, pull to collapse the Ribbon Take-Up Hub then slip off the ribbon. Next, slip off the empty core from the Ribbon Supply Hub.
;
If using a narrow width ribbon, it may be necessary to use one hand to pull and collapse the Ribbon Take-Up Hub, while using your other hand to slide off the ribbon.
3.4 Quick Calibration
Perform Quick Calibration during initial printer set-up or after changing the media, but not if using continuous media.
Media with long gaps between labels may require a PAPER OUT DISTANCE change;
;
With media loaded and the Media Sensor adjusted, press and hold the FEED Key until at
Calibration Hints
With some media, the sensor may have trouble differentiating between the label and liner. If CANNOT CALIBRATE is displayed, try calibrating over a longer distance:
Press and hold the FEED Key until the printer has output three (or more) labels.
see Section 4.2.1. Also, if UNCALIBRATED is displayed, see Section 5.2.1.
least two complete labels advance before releasing the key. Upon successful completion, CALIBRATION COMPLETED will appear th en the printer will
feed to the next TOF and READY will be displayed. (A ‘Warnin g Low Backing’ message may appear if using notched media or media on a transparent liner; however, the calibration was successful).
If this method also fails (that is, if UNCALIBRATED is displayed), perform the Standard Calibration; see Section 5.2.1.
3.5 Print Quality Controls
Flexible printing controls are provided. Of these, the amount of heat applied and the rate of media movement will have the most effect. Four settings are available via PRINT CONTROL; see Section 4.2.2:
HEAT – adjust this setting to lighten or darken the print contrast;
PRINT SPEED – adjust this setting to regulate throughput, where slow speeds allow
more time for energy transfer and fast speeds may require more HEAT to achieve the desired contrast;
CONTRAST – adjust this setting to fine-tune the gray (shaded) areas of the image; and,
DARKNESS – adjust this setting to fine-tune the solid areas of the image.
Heat and Speed commands from the host software may override the printer’s menu
;
30 A-Class
setting; see HOST SETTINGS, Section 4.2.5.
Using the Control Panel
4
4.1 Layout
The Control Panel, an event-driven user interface composed of a graphics display and keypad, provides the following printer functions and information:
Current State Indicators
Time & Date
Printer Status
Display Window
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PAUSED
DATAMAX
MENU PAUSE FEED CANCEL TEST
Display Item Function
Current State
Indicators
Time & Date
Printer Status
Display Window
COMM indicates data is being received and processed; and,
PAUSE indicates the printer is in a paused condition.
Provides the current Time and Date setting.
Provides the READY message, a label counter when batch printing, and any prompt, condition, warning or fault message.
Provides several types of function information:
A start-up graphic;
The Menu Window when in Menu Mode;
The Test Window when in Test Mode; and,
The FAULT message during a fault condition.
COMM
PAUSED
A-Class 31
4.1.1 Ready Mode
In Ready Mode, when the printer is idle waiting to accept data, the Keys have the following functions:
TUE 11:55 A 04 FEB 2003 READY
DATAMAX
Key Labels
MENU PAUSE FEED CANCEL TEST
Keys
Key Function
The MENU Key takes the printer offline and into Menu Mode; see Section
4.2. (When shaded, this denotes that security is enabled and password
MENU
entry is required; see Section 4.2.4.)
;
While in Ready Mode, pressing and holding this key will adjust the display contrast.
PAUSE
The PAUSE Key temporarily suspends printing, as noted by the Current State Indicators. Pressing the key again will return normal operation.
FEED
The FEED Key advances one label and clears any corrected faults. Also, pressing and holding this key causes calibration; see Section 3.4.
CANCEL
If yes, the current job is cancelled and the printer remains paused. Also, pressing and holding this key resets the printer; see Section 5.6.1.
The TEST Key takes the printer offline and into Test Mode; see Section
4.3. (When shaded, this denotes that security is enabled and that a
The CANCEL Key pauses operation and then prompts you for confirmation.
TEST
password must be entered to proceed; see Section 4.2.4.) Also, pressing and holding this key evokes the printhead cleaning routine for use with Cleaning Cards or Cleaning Film; see Section 5.5.1.
32 A-Class
4.2 The System Menu
After the MENU Key has been pressed (Menu Mode), the Selected Menu Branch appears on a reverse field in the Menu Window and the Keys have the following functions:
TUE 11:55 A 04 FEB 2003 OFFLINE
MENU WINDOW
Selected Menu Branch
Menu Branches
Key Labels
Keys
MEDIA SETTNGS
PR INT CONTROL PRINT ER OPTION S
ESC ENTER
TEST
Key Function
ESC
The ESC (escape) Key exits the Selected Menu Branch. Repeatedly pressing the key exits Menu Mode and returns the printer to Ready Mode.
The TEST Key takes the printer offline and into Test Mode; see Section
4.3. (When shaded, this denotes that security is enabled and that a
TEST
password must be entered to proceed; see Section 4.2.4.) Also, pressing and holding this key evokes the printhead cleaning routine for use with Cleaning Cards or Cleaning Film; see Section 5.5.1.
The DOWN ARROW Key selects the next Menu Branch. Also, in some submenus this scrolls alphanumeric characters for filenames. (Not all branches appear in the Menu Window at any one time.)
The UP ARROW Key selects the previous Menu Branch. Also, in some submenus this scrolls alphanumeric characters for filenames. (Not all branches appear in the Menu Window at any one time.)
ENTER
The ENTER Key enters the Selected Menu Branch. Also, in some submenus this advances the cursor when entering filename characters.
A-Class 33
The System Menu is multilayered, controlling most printer functions:
MEDIA SETTINGS PRINT CONTROL PRINTER OPTIONS SYSTEM SETTINGS COMMUNICATIONS DIAGNOSTICS MCL OPTIONS
Entering the menu takes the printer offline and halts the processing of new data.
;
Security prompts may appear before menu access is granted; see Section 4.2.4.
Prompts may require confirmation before menu or printing changes are
accepted; see Section 5.1.1.
Host computer commands may, in some cases, override menu settings; see
Section 4.2.5.
Depending upon the firmware and options, some of the menu selections
represented below may not appear in your printer and may indicate NOT INSTALLED when accessed.
Symbols are used in the following menu listing to define these database settings:
Symbol Definition
Setting can only be changed via the menu.
Setting is a factory default.
34 A-Class
4.2.1 Media Settings
The Media Settings menu contains label and ribbon settings, and printhead maintenance selections.
Menu Item Details
MEDIA TYPE
DIRECT THERMAL
THERMAL TRANSFER
SENSOR TYPE
GAP
CONTINUOUS
REFLECTIVE
LABEL LENGTH
04.00in (0-99.99)
MAXIMUM LABEL LENGTH
16.00in (0-99.99)
PAPER OUT DISTANCE
00.25in (0-99.99)
LABEL WIDTH
X.XXin (XX – X.XX)
Selects the printing method, where:
Sets printing for heat reactive media.
Sets printing for media that requires ribbon to produce an image.
Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where:
Senses the gaps or notches in the media.
Uses the LABEL LENGTH (see below) to determine the TOF.
Senses the reflective (black) marks on the underside of the media.
Determines the length of the label when the SENSOR TYPE is set to CONTINUOUS, where:
Is the desired length of the format.
Sets the distance that the printer will feed GAP or REFLECTIVE media before declaring a TOF fault, where:
Is the length of travel to detect a TOF gap or mark.
;
This distance should be 2.5 to 3 times the length
of the label.
Sets the distance the printer will attempt to feed media before declaring an Out Of Stock fault, where:
Is the length of travel to detect the presence of media.
;
If using transparent or translucent media, this
setting should be longer than the label’s physical length.
Sets the maximum printable width. Objects extending beyond this limit will NOT print, where:
Is the maximum width; see Appendix B for the model dependant default and range.
A-Class 35
Media Settings (continued)
Menu Item Details
RIBBON LOW OPTIONS
RIBBON LOW DIAMETER
1.40in (1.00 – 2.00)
PAUSE ON RIBBON LOW
ENABLED
DISABLED
SENSOR CALIBRATION
PERFORM CALIBRATION
ADVANCED ENTRY
SENSOR LEVELS 170 (0 – 255) SENSOR GAIN 13 (0 – 31)
PRINTHEAD CLEANING
CLEAN HEAD SCHEDULE 000 in. (* 1000)
CLEAN HEAD COUNTER
RESET COUNTER?
YES
NO
Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where:
Sets the threshold that will trigger a Low Ribbon Warning prompt, where:
Is the outer diameter size of the ribbon roll.
Sets the printer to pause when the Ribbon Low Diameter setting is met, where:
Forces the user to press the PAUSE Key to proceed with the print job.
Allows printing to continue until rib bon empty is declared.
Selects the method that is used to calibrate the media sensor, where:
Enters the calibration process, establishing sensor values based on sampled readings (see Section 5.2.1).
Sets the sensor values based on an extended manual sampling process (see Section 5.2.2), where:
Establishes the threshold.
Establishes the sensitivity.
Controls printhead cleaning alerts and functions, where:
Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur.
;
Zero (000) disables this function.
Indicates the number of inches (or centimeters) since a cleaning was last initiated.
Allows the Clean Head Schedule to restart the count, where:
Resets the CLEAN HEAD COUNTER.
Exits the menu item without changing the current setting.
36 A-Class
Media Settings (continued)
Menu Item Details
CLEAN HEAD NOW?
YES
Allows cleaning to begin, where:
Initiates the cleaning process when using Cleaning Cards or Cleaning Film (see Section 5.5.1) and resets the Clean Head Counter.
NO
Exits the menu item without cleaning.
4.2.2 Print Control
The Print Control menu contains print quality, throughput, formatting, and custom setup functions:
Menu Item Details
HEAT
10 (0 – 30)
PRINT SPEED
XX.Xin/sec (X – XX) Is the speed setting; see Appendix B for the model
FEED SPEED
XX.Xin/sec (X – XX)
REVERSE SPEED
X.Xin/sec (X – X)
SLEW SPEED
XX.Xin/sec (X – XX)
Controls the burn-time of the printhead (selectable as “Heat” in most labeling programs), where:
Is the number based on duration, corresponding to print darkness.
Controls the rate of label movement during printing, where:
dependant default and range.
;
Slower speeds may be required to print detailed
images, while faster printing may require an increased HEAT setting for sufficient energy transfer.
Controls the rate of label movement between printing areas, where:
Is the speed setting; see Appendix B for the model dependant default and range.
Controls the rate of label movement during backup positioning, where:
Is the speed setting; see Appendix B for the default and range.
Controls the rate of label movement between printing areas when using the GPIO function, where:
Is the speed setting; see Appendix B for the default and range.
A-Class 37
Print Control (continued)
Menu Item Details
ROW OFFSET
00.00in (0 – 99.99)
COLUMN OFFSET
00.00in (0 – 99.99)
PRESENT DISTANCE Sets the label stop position, where:
0.00in (0 - 4.00)
TOF PRECEDENCE
DISABLED
ENABLED
CUSTOM ADJUSTMENTS
Shifts the vertical SOP position on the label, where:
Is the offset distance; see Section 7.1 for media details.
Shifts the horizontal, left-justified SOP position to the right without shifting the Label Width termination point to the right, where:
Is the offset distance; see Section 7.1 for media details.
Is the label travel distance at output.
Allows an override of label format data when the form length is exceeded, where:
Prints labels formats without TOF truncating.
Ends the label at the next TOF, truncating any print data that extends past this mark.
These selections independently change the listed parameters, allowing slight mechanical compensations sometimes evident when multiple printers share label formats or for special printer-specific formatting adjustments, where:
DARKNESS 32 (1 – 64) CONTRAST 32 (1 – 64) ROW ADJUST
XXXX (
XXX Æ XXXX)
Controls the printhead strobe time (see HEAT, above) to fine-tune the solid areas of an image.
Fine-tunes the gray areas of an image.
Shifts the vertical SOP position to fine-tune ROW OFFSET; see Appendix B.
;
If shifting in the negative direction, modify
PRESENT ADJUST (see below) by the same amount.
COLUMN ADJUST
000 (
XXX Æ XXX)
Shifts both the horizontal SOP position and the LABEL WIDTH termination point to the right to fine-tune COLUMN OFFSET; see Appendix B.
PRESENT ADJUST
000 (
38 A-Class
XXX Æ XXX)
Adjusts the label stopping position to fine-tune PRESENT DISTANCE; see Appendix B.
4.2.3 Printer Options
The Printer Options menu contains module, file handling, and option functions:
Menu Item Details
MODULES
PRINT DIRECTORY Prints files present and available memory in a module.
PRINT FILE Displays a list of stored files then prints the selected
FORMAT MODULE
Controls module functions (see Appendix A), where:
(Selecting ALL will print the results from every module.)
file image or name. Selects from a list of modules available for formatting.
All data in the selected module will be erased.
DELETE FILE
PACK MODULE
CUTTER
MODE
AUTO
ENABLED
DISABLED
CUT BEHIND
0 (0 – 2)
Deletes a file name, preventing further access. (Protected modules will not appear.)
Reclaims all storage space associated with the deleted files on the specified module.
Controls the Cutter and queuing functions, where:
Sets the detection method and printer response, where:
The presence of the cutter is automatically sensed. If detected, the cutter is enabled; otherwise, it will be ignored.
Enables the cutter. If the cutter is not detected, a fault will be generated.
Disables the cutter.
Allows a number of small labels to queue before a cut is performed, increasing throughput, where:
;
(1) Can be used without a cutter to allow the
presentation of an extra label, as retraction will not be performed until the next job or feed.
(2) After a fault, the leading edge will be cut to
ensure material length.
Is the number of labels queued before cutting; see Appendix A for details.
A-Class 39
Printer Options (continued)
Menu Item Details
RIBBON SAVER
Controls the Ribbon Saver function (see Appendix G), where:
AUTO
ENABLED
DISABLED
SCANNER
MODE
DISABLED
AUTO
ENABLED
BARCODES
CODE 39 IATA CODABAR INTERLEAVED 2 OF 5 INDUSTRIAL 2 OF 5 CODE 93 CODE 128 MSI/PLESSEY EAN(13/8) EAN(13/8)+2 EAN(13/8)+5 UPC(A/E) UPC(A/E)+2 UPC(A/E)+5
The presence of the ribbon saver is automatically sensed. If detected, the ribbon saver is enabled; otherwise, it will be ignored.
Enables the ribbon saver. If the ribbon saver is not detected, a fault will be generated.
Disables the ribbon saver.
Controls the Linear Scanner option, where:
Sets the detection method and response of the printer, where:
Disables the option.
Detects and enables the scanner; if not detected, the option will be ignored.
Enables the scanner; if not detected, a fault will be generated.
Specifies the bar code type(s) for scanning, where:
;
Enabling only the types to be checked helps
maximize throughput.
Is / are the bar code type(s) checked; see the Class Series 2 Programmer’s Manual for symbology details.
40 A-Class
Printer Options (continued)
Menu Item Details
BARCODE COUNT
00 (0 - 99)
MIN READABLE HEIGHT
DISABLED Uses REDUNDANCY LEVEL to ensure bar code
1/16 – ½ in. (1.5 – 12.5 mm)
REDUNDANCY LEVEL
READ BARCODE 2X (1X – 6X)
AUTO
IGNORE NO DATA
DISABLED
ENABLED
SET DEFAULTS
YES
NO
Specifies a number of bar codes per label then generates a fault if the number present is incorrect, where:
Sets the number of bar codes to count, where 00 (Auto Mode) allows a variable number.
;
If bar codes are sent as bitmaps, enter the
minimum number to be read on each label. (Check your software application for questions regarding the bar code generation method.)
Ensures bar code integrity by setting a minimum distance for identical decodes, where:
integrity. Sets the read height (e.g., a setting of ¼ requires .25
inches of the bar code height be 100% readable).
;
The specified distance should not exceed 50% of
the measured bar code height.
Ensures bar code integrity by specifying a consecutive number of identical decodes, where:
Sets the read count (e.g., a 3X setting requires three identical decodes to pass).
;
High redundancy rates and fast print speeds may
cause erroneous read failures when scanning small or multiple bar codes.
Uses MIN READABLE HEIGHT to ensure bar code integrity.
Allows an override of data verification, where:
Checks for correct data in the bar code(s).
Ignores the data present in the bar code(s).
Allows the scanner default values to be restored, where:
Restores the scanner default settings.
Exits the menu item without changing the current settings.
A-Class 41
Printer Options (continued)
Menu Item Details
GPIO PORT
GPIO DEVICE
DISABLED
APPLICATOR
Controls the optional Applicator Interface GPIO function, where:
Sets the option to work with a specific device type, where:
Disables the option.
Enables parameters for related label applicator functions:
Completion upon last SOP, de-asserts Data Ready
(DRDY);
FEED allowed at any time; and,
DRDY upon PAUSE.
APPLICATOR 2
BARCODE VERIFIER
START OF PRINT
LOW PULSE
HIGH PULSE
ACTIVE LOW
ACTIVE HIGH
EDGE
END OF PRINT
LOW PULSE
HIGH PULSE
Enables parameters for alternate label applicator functions:
Completion upon 1 msec. overlap of Data Ready
(DRDY) and End of Print (EOP);
DRDY signal end inhibits FEED; and,
De-asserts DRDY upon PAUSE or FAULT.
Enables the parameters for bar code verifier functions.
Selects the type of input signal required to initiate printing, where:
Triggers printing with a low pulse.
Triggers printing with a high pulse.
Triggers printing with a low signal.
Triggers printing with a high signal.
Triggers printing with a signal edge transition.
Sets the type of output signal generated to indicate EOP, where:
Outputs a low pulse upon completion.
Outputs a high pulse upon completion.
42 A-Class
Printer Options (continued)
Menu Item Details
ACTIVE LOW
ACTIVE HIGH
RIBBON LOW
ACTIVE LOW
ACTIVE HIGH
SLEW ENABLE
STANDARD
LOW PULSE
HIGH PULSE
ACTIVE LOW
ACTIVE HIGH
ERR ON PAUSE (APP2)
ENABLE
DISABLE
RFID
RFID POSITION
1.10 in. (1.10 - 4.00) Is the inlay location, as referenced from the leading
Outputs a logic low upon completion.
Outputs a logic high upon completion.
Sets the low ribbon signal (as determined by
RIBBON LOW OPTIONS; see Section 4.2.1), where: Outputs a logic low when the roll reaches the setting.
Outputs a logic high when the roll reaches the setting.
Selects the type of input signal required to initiate label slew, where:
Triggers slew with a low signal.
Triggers slew with a low pulse.
Triggers slew with a high pulse.
Triggers slew with a low signal.
Triggers slew with a high signal.
Sets the output (Applicator Interface Card Type 2 equipped only) when a service required fault occurs, where:
Enables the output signal.
Disables the output signal.
Controls the RFID operation, where:
;
If not installed (or detected), this selection will
result in a DISABLED message.
Specifies the RFID inlay position, where:
edge of the label or tag in the FEED direction.
A-Class 43
Printer Options (continued)
Menu Item Details
TAG TYPE Selects the UHF tag type, where:
EPC 0 EPC 0+ MATRICS EPC 0+ IMPINJ EPC 1 EM 4022/1222 GEN 2
TAG DATA SIZE
96-BIT Sets a 96-bit data size.
64-BIT Sets a 64-bit data size.
POWER ADJUST (dBm)
000 (-04 Æ 04)
KILL CODE
00 00 00 00
ACCESS CODE
00 00 00 00
GEN 2 LOCK ACTION
NONE
PERMALOCK
PWD-READ/WRITE
BOTH
PAD/TRUNC. EPC DATA
Is the selected type.
Selects the tag data size, where:
Adjusts the applied power, where:
Is the power level, in 1.0 dBm increments.
Sets the code to permanently deactivate the tag, where:
Is the code, in the form B3, B2, B1, B0.
Sets the code to protect tag memory contents, where:
Is the code, in the form B3, B2, B1, B0.
Sets the lock for Gen 2 tags, where:
Does not lock the tag.
Locks data permanently.
Locks data with password-protection for writing data.
Allows both Permalock and PWD-Lock to be used.
Allows padding or truncating of data with nulls (represented as “00”) in order to fit the selected EPC Tag Data Size, where:
DISABLED
44 A-Class
Does not pad or truncate data.
Printer Options (continued)
Menu Item Details
LEADING
TRAILING
LOCK AFTER WRITE
ENABLED
DISABLED
RETRY ATTEMPTS Determines the number of function attempts that will
3 (0 - 9)
PERFORM CALIBRATION Allows the printer to establish the tag to transducer
YES
NO
SET DEFAULTS
YES Returns the RFID settings to default values.
NO
Adds nulls to the front (left) of the data if less than the size, or cuts the data if greater.
Adds nulls to the end (right) of the data if less than the size, or cuts the data if greater.
Allows the tag to be locked after programming, where:
Locks the tag.
Does not lock the tag.
be made, where: Is the number of retry attempts.
distance and nominal power setting, where: Initiates the process; CALIBRATING RFID will be
displayed as media is scanned for the tag location and power, followed by TOF positioning and the results where, if successful, the database parameters will be updated.
No calibration occurs.
Allows the RFID settings to be restored to the factory values, where:
Retains the current settings.
4.2.4 System Settings
The System Settings menu contains operating, control, and formatting functions:
Menu Item Details
CONFIGURATION FILE
RESTORE AS CURRENT
SAVE SETTING AS
Controls the creation, storage, and recall of printer configuration files (see Appendix F), where:
Lists the files available and then, after selection, reconfigures the printer according to that file.
Saves the effective printer configuration to a named file of up to nineteen characters.
A-Class 45
System Settings (continued)
Menu Item Details
DELETE FILE
Lists the files available and then after selection, removes that file from memory.
;
An active file can not be deleted.
FACTORY SETTING FILE
INTERNAL MODULE D
1024 KB (XXX – XXXX KB)
DEFAULT MODULE
D
SCALEABLE FONT CACHE
Lists the files available, and then after selection that file will be restored whenever a Level One reset (see Section 5.6.2) is performed.
Allocates a number of 1KB memory blocks for internal Memory Module D; where:
Is the memory allocation; see Appendix A.
Designates the storage module when no memory location is specified; where:
Is the module; see Appendix A for availability.
Configures the number of 1KB memory blocks for the scaleable font engine; where:
0312 (XXX – XXXX KB) Is the memory allocation; see Appendix A for
SINGLE BYTE SYMBOLS
availability. Sets the code page used for single byte fonts, where:
PC_850 MULTILINGUAL
DOUBLE BYTE SYMBOLS
Is the selected code page. (See the Class Series 2 Programmer’s Manual for details.)
Selects the code page (see the Class Series 2 Programmer’s Manual) used for the ILPC option
(unless otherwise specified), where:
JIS
SHIFT JIS
EUC
UNICODE
GB
BIG 5
Is Japanese Industry Standard.
Is Shift Japanese Industry Standard.
Is Extended UNIX Code.
Is Unicode (including Korean).
Is Government Bureau Industry Standard, Chinese (PRC).
Is Taiwan encoded.
46 A-Class
System Settings (continued)
Menu Item Details
TIME AND DATE
SET HOUR 06:30AM 01JAN2008
MEDIA COUNTERS
ABSOLUTE COUNTER
RESETTABLE COUNTER
RESET COUNTER
PRINT CONFIGURATION Prin ts the current database information; see Section
CONFIGURATION LEVEL
PRINTER KEY
Sets the time and date, where:
Enters the time and date information.
Displays and controls various internal counters, where:
Are the total inches printed and the set date. (Non­resettable)
Are the inches printed and the last reset date.
Returns the RESETTABLE COUNTER to zero.
4.3.2. Displays the hardware and software levels of the
printer, where:
;
This data is also provided on the Configuration
Label.
Identifies the unique key number of the printer, in the form:
vvvv-cwxx-yyyyyy-zzz
Where:
vvvv cwxx
Represents the printer model number. Represents the hardware and software
levels, where:
A-Class 47
yyyyyy
zzz
c – Is the printer class. w – Is the hardware level of the Main CCA.
xx – Is the software feature level:
10 = Standard DPL 20 = Internal CG Times Font
;
Increases beyond the feature level
require authorization.
Is a manufacturing date code.
Is a unique time stamp.
System Settings (continued)
Menu Item Details
APPLICATION VERSION
BOOT LOADER
UPGRADE PRINTER CODE 0 0 0 0 0 0
UNLOCK FEATURE 0 0 0 0 0 0
SET FACTORY DEFAULTS
YES
NO
FORMAT ATTRIBUTES
TRANSPARENT
XOR
Displays the firmware program number, version, and date.
Displays the boot loader version and date.
Upgrades the printer to the corresponding features level with the correct code entry (where authorization may be required).
Unlocks a feature with the correct code entry.
Returns the factory-programmed values or the Factory Setting File values, where:
Restores the default settings, or if selected the Factory Setting File.
;
A reset will occur and, if no Factory Setting File is
used, all settings returned except CUSTOM ADJUSTMENTS and calibrations.
Exits the menu item without changing the current settings.
Defines the way overlapping text, bar codes, and graphics are printed, where:
Prints intersecting areas, for example:
Obliterates intersecting areas, for example:
OPAQUE
BUZZER
ENABLED
DISABLED
HEAD BIAS
48 A-Class
Overwrites intersecting areas with those last formatted, for example:
A signaling device that sounds Control Panel keystrokes and, where:
Signals to indicate warning and fault conditions.
Does not signal to indicate warning and fault conditions.
Allows the dot zero orientation to flip, as viewed from the label exit, where:
Switching this setting will reverse all media movement directions.
System Settings (continued)
Menu Item Details
STANDARD Sets the dot zero origin for left justified printing.
RIGHT HAND Sets the dot zero origin for right justified printing.
LABEL ROTATION
ENABLED Prints after rotating the formats 180 degrees.
DISABLED Prints the formats without rotation.
IMAGING MODE
MULTIPLE LABEL Formats multiple images, as memory permits, for the
SINGLE LABEL
PAUSE MODE
ENABLED
DISABLED
PEEL MODE
ENABLED
DISABLED
SECURITY
SELECT SECURITY
DISABLED
SECURE MENU
Allows label formats to be rotated for printing, where:
Determines the process used to format labels, where:
fastest throughput.
;
Time stamps will indicate the moment of imaging
rather than printing.
Formats an image only after a previous format has been printed (for the most accurate time stamps).
Allows interactive print control, where:
Prints only as the PAUSE Key is pressed.
Prints normally, without user intervention.
Allows the SOP signal to initiate the feeding of labels, where:
Feeds labels only after SOP is received.
Feeds labels regardless of SOP.
Allows menu password protection, where:
Enables or disables the security feature, where:
;
The default password must be changed to activate.
Allows open access.
Sets a password requirement for menu access.
A-Class 49
System Settings (continued)
Menu Item Details
MENU AND TEST
MODIFY PASSWORD
YES
NO
UNITS OF MEASURE
IMPERIAL
METRIC
INPUT MODE
DPL
LINE
PL-Z
AUTO
COLUMN EMULATION
Sets a password requirement for menu and test access.
Modifies the security password, where:
Allows entry of a four-digit password (after confirmation).
;
The default password is 0000.
Exits the menu item without changing the current settings.
Sets the measurement standard of the printer, where:
Uses inches.
Uses millimeters and centimeters.
Defines the type of processing that occurs when data is received, where:
;
See the Class Series 2 Programmer’s Manual for
detailed information.
Processes data for standard DPL printing.
Processes data for Line Mode (template) printing.
Processes data for PL-Z printing.
Identifies then activates the appropriate emulation parser for the data.
;
Correct identification can be dependant upon the
HOST SETTINGS / HOST TIMEOUT value (see Section 4.2.5).
Also, extraneous characters may, in some cases, render the data unrecognizable, thus requiring manual selection of the mode.
Allows the column dot count to be adjusted, where:
50 A-Class
System Settings (continued)
Menu Item Details
XXX (XXX – XXX DOTS)
Is the printed number of dots per inch (or mm) thereby reducing the width of the produced format; see Appendix B.
;
No adjustment occurs at the default setting.
ROW EMULATION
Allows the row dot count to be adjusted, where:
XXX (XXX – XXX DOTS) Is the printed number of dots per inch (or mm)
thereby reducing or enlarging the length of the produced format; see Appendix B.
;
No adjustment occurs at the default setting.
SOP EMULATION
DISABLED
110 (PRODPLUS)
220 (ALLEGRO)
250 (PRODIGY)
BACK AFTER PRINT
MODE
Allows SOP functions with backward compatibility when printing legacy model label formats, where:
;
Two labels will automatically feed to establish the
selected position.
Uses the A-Class print position.
Emulates the Prodigy Plus® print position.
Emulates the Allegro® print position.
Emulates the Prodigy™ print position.
Determines media repositioning, where:
Determines initiation, where:
DISABLED
ENABLED
Moves media only when the next label is ready to print, minimizing edge curling.
Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor, or SOP to allow fastest throughput.
BACKUP DELAY (1/50s)
000 (0 – 255)
FONT EMULATION
Determines timing, where:
Is the specified lapse (in fiftieths of a second) between new format processing and label retraction.
Allows font substitution, where:
A-Class 51
System Settings (continued)
Menu Item Details
STANDARD FONTS
CG TIMES
USER ID S50
LABEL STORE
STATE & FIELDS
FIELDS ONLY
MENU LANGUAGE
ENGLISH
FRANCIAIS Enables French.
ITALIANO Enables Italian.
DEUTSCH Enables German.
ESPANOL Enables Spanish.
FAULT HANDLING
LEVEL
STANDARD
Prints using standard (internal) fonts.
Prints using CG Times font.
Prints using a downloaded font.
Determines the data content when retrieving stored label formats, where:
Recalls the printer state (i.e., heat, speeds, etc.) and the formatting commands for a stored label.
Recalls the formatting commands for a stored label.
Selects the language used for the menus and Configuration Label, where:
;
Only resident languages will be selectable; see
Appendix E.
Enables English.
Determines the label disposition and user action if a fault occurs, where:
Sets the printer response upon declaration of a fault, where:
Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process.
52 A-Class
System Settings (continued)
Menu Item Details
VOID AND RETRY
VOID RETRY & CONT.
DELAYED SCAN FAULT
NO REPRINT
VOID DISTANCE
Actions depend upon the RETRY COUNT:
If the count has not been exceeded, VOID is printed
on the failed label and reprinting automatically occurs;
If the count has been exceeded, printing stops and
a fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault and reprint the label in process; or,
If the CANCEL Key is pressed, reprinting is optional:
press NO to reprint; or, press YES to cancel the reprint (and press YES again to cancel the batch.)
VOID is printed on a faulted label, with reprint attempts occurring automatically, until the RETRY COUNT has been exceeded and then that label will be skipped (discarded) and printing will continue to the next label in queue.
;
Linear Scanner or RFID required.
Increases throughput when bar codes reside near the trailing edge of the label (in the direction of FEED).
;
Linear Scanner or RFID required.
If unreadable, the fault will occur after the next
label prints;
The label immediately following a faulted label is
not scanned for errors; and,
VOID AND RETRY and REPRINT are automatically
disabled; the job can only be cancelled.
Printing stops and a fault message is displayed. Then, following correction of the problem, the FEED Key must be pressed to clear the fault.
;
Linear Scanner or RFID required.
Sets the distance to print VOID on a faulted label, where:
A-Class 53
System Settings (continued)
Menu Item Details
0.50in (.10 to 2.00)
Is the distance, measured from the trailing edge, which indirectly establishes the text size.
;
VOID will not be printed if insufficient label space
exists or if the fault occurred after printing completed. Also, the text can be customized; see the Class Series 2 Programmer’s Manual.
RETRY COUNT
1 (0 – 3)
Sets the number of printing attempts before declaring a fault, where:
Is the count.
;
Greater than 1 (one) counts are valid only when
Linear Scanner or RFID equipped.
BACKFEED ON CLEAR
Determines positioning after a fault is cleared, where:
ENABLED
Automatically positions the label.
DISABLED
No label positioning occurs, as the location is assumed correct.
;
If reloading, the user must place media at the
SOP position.
SCL FONT BOLD FACTOR
Sets a scalable font boldfacing amount, where:
(1 – 36) 08
Is the setting, based on an incrementing scale where eight (08) is nominal.
4.2.5 Communications
The Communications menu contains interface port and host control functions:
Menu Item Details
SERIAL PORT A
BAUD RATE
54 A-Class
Controls the RS-232 communications settings for Serial Port A, where:
Sets the serial communication rate, where:
Communications (continued)
Menu Item Details
9600 BPS 115000 BPS 57600 BPS 38400 BPS 28800 BPS 19200 BPS 4800 BPS 2400 BPS 1200 BPS
PROTOCOL
BOTH
SOFTWARE
HARDWARE
NONE
PARITY
NONE
ODD
EVEN
DATA BITS
8 (7 – 8)
STOP BITS
1 (1 – 2)
SERIAL PORT B
Is the serial speed in Bits Per Second.
Sets the data flow control method (handshaking), where:
Uses XON/XOFF and CTS/DTR.
Uses XON/XOFF.
Uses CTS/DTR.
Disables flow control.
Sets word parity, where:
Uses parity.
Uses Odd parity.
Uses Even parity.
Sets Word length, where:
Is the number of bits in the word.
Sets the stop bit count, where:
Is number of stop bits.
Controls the settings for the SERIAL PORT B when installed, where the setting selections are the same as those given for the SERIAL PORT A.
;
The maximum baud is 38.4K BPS.
A-Class 55
Communications (continued)
Menu Item Details
SERIAL PORT C
SERIAL PORT D
PARALLEL PORT A
PORT DIRECTION Allows printer data to be returned to the host, where:
UNI-DIRECTIONAL Returns no data (one-way communication).
BI-DIRECTIONAL Returns data (compliant back-channel operation); see
PARALLEL PORT B
NIC ADAPTER
QUICK SETUP
Controls the settings for the Applicator Interface COM C (J4) port, where the setting selections are the same as those given for the SERIAL PORT A.
;
The maximum baud is 38.4K BPS.
Controls the settings for the Applicator Interface COM D (J3) port, where the setting selections are the same as those given for the SERIAL PORT A.
;
The maximum baud is 38.4K BPS.
Controls the communications settings for Parallel Port A, where:
Section 2.2.2.1 for cable requirements. Controls the settings for the PARALLEL PORT B when
installed, where the setting selections are the same as those given for the PARALLEL PORT A.
Controls the communications settings for the network interface, where:
;
Only when equipped with DMXNetII or DMXrfNetII.
Selects settings to configure basic Wired or WiFi operations, where:
WIRED DHCP
NO
YES
WLAN UNSECURED
NO
YES
56 A-Class
Selects Wired operation, where:
Exits the menu item without changing the current settings.
Returns the NIC Adapter to defaults then sets Wired Discovery to “Enable” and Wireless to “Disable.”
Selects WiFi operation, where:
Exits the menu item without changing the current settings.
Returns the NIC Adapter default values then sets Discovery to “Enable,” SSID to “Any,” and WLAN network type to “Infrastructure.”
Communications (continued)
Menu Item Details
WLAN ADHOC
SET FACTORY DEFAULTS
WLAN
MODE
BSS ADDRESS
SIGNAL READINGS
IP ADDRESS
192.168.010.026
SUBNET MASK
255.255.255.000
NO
YES
NO
YES
ENABLED
DISABLED
000.000.000.000
Selects the DMXrfNETII default parameters, where:
Exits the menu item without changing the current settings.
Restores WiFi defaults and initiates infrastructure mode with an SSID of “Any.” All existing access point associations will be deleted then established with the closest available. (Useful when moving the printer to a geographically distant location.)
Returns the factory-programmed values, where:
Exits the menu item without changing the current settings.
Restores the default settings.
Controls the communications settings for the DMXfNetII Card, where:
Selects between Wired or WiFi operation, where:
Enables the WiFi interface.
Enables the wired interface.
Specifies the static IP address of the WiFi bridge module.
;
If DHCP is Enabled, this parameter will be ignored.
Is the address in standard octet format.
Displays the signal and noise ratios for the WLAN.
Specifies the static IP Address; where:
Is the address in standard octet format.
Specifies the static Subnet Mask Address, where:
Is the address in standard octet format.
A-Class 57
Communications (continued)
Menu Item Details
GATEWAY
192.168.010.026 Is the address in standard octet format.
SNMPTRAP DESTINATION
000.000.000.000
IP DISCOVERY
ENABLED
DISABLED
SNMP
ENABLED
DISABLED
ADVANCED
TELNET
ENABLED
DISABLED
FTP
ENABLED
DISABLED
Specifies the network Gateway Address, where:
Specifies the SNMP Trap Address, where:
Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.
;
When zeroed, no traps are sent.
Controls IP Address discovery, where:
Broadcasts over the network at startup to receive addresses from the responsible server. Manual modifications to IP Address, Subnet Mask, or Gateway are not allowed; and, if no server is found, the specified static value will be used.
A server assigned IP address takes precedence over any static address stored in the interface.
Uses the stored static IP, Subnet Mask, and / or Gateway Address.
Allows management protocols, where:
Sends messages to SNMP-compliant devices.
Sends no messages.
Sets advanced networking functions and parameters, where:
Sets Telnet protocol to transfer data, where:
Allows Telnet.
Disables Telnet.
Sets File Transfer Protocol to transfer data, where:
Allows FTP.
Disables FTP.
58 A-Class
Communications (continued)
Menu Item Details
MTU
01500 (512 - 65515)
GRATUITOUS ARP
0000 (0 - 2048) Is the time, in minutes.
Sets the Maximum Transmission Unit packet size, where:
Is the packet size, in bytes.
Sets the Address Resolution Protocol notification rate, where:
PORT NUMBER
Sets the network communications port, where:
09100 (1 - 65535)
Is the Port Number.
DUPLEX CAPABILITY
AUTO-NEGOTIATE
100BASET HALF
100BASET FULL
10BASET HALF
10BASET FULL
Sets the communication capability for the Wired network, where:
Automatically selects the best type.
Selects 100 Mbit/s half duplex (in both directions, one way at a time) operation.
Selects 100 Mbit/s full duplex (in both directions, simultaneously) operation.
Selects 10 Mbit/s half duplex (in both directions, one way at a time) operation.
Selects 10 Mbit/s full duplex (in both directions, simultaneously) operation.
ADVERTISE CAPABILITY Transmits the printer’s communication capability for
the Wired network, where:
AUTOMATIC Advertises the DUPLEX CAPABILITY set value.
ALL CAPABILITIES Advertises all possible values for DUPLEX CAPABILITY.
NETWORK REPORT
Prints a network status report (example below):
NETWORK REPORT
WED 03:15PM 23JUL2008
CURRENT PRINTER INFO
MACO: 00:0D:70:0B:8B:B9 IP ADDRESS: 192.168.10.26 SUBNET MASK: 255.255.255.0 GATEWAY: 192.168.10.26 DHCP: ENABLED SNMP: ENABLED
PORT NUMBER: 9100 NETBIOS NAME: DMX_038BB9
WLAN MODULE
MODULE FW VERSION: 4.3.0.24 RADIO FW VERSION: 1.1.1.111.8.4.0.145 PORT STATUS: CONNECTED: ESS SSID: 000B2802D55E MACR: 00:0B:28:02:D5:5E BSS ADDRESS: PROVIDED BY DHCP
A-Class 59
Communications (continued)
Menu Item Details
SET FACTORY DEFAULTS
YES
NO
HOST SETTINGS
HOST TIMEOUT
10 SEC (1 – 60) Is the time (in seconds) when downloads timeout, and
CONTROL CODES
STANDARD CODES
ALTERNATE CODES
ALTERNATE CODES 2
CUSTOM CODES
SOH STX CR CNTBY 01 02 0D 5E
FEEDBACK CHARACTERS
ENABLED
DISABLED
Returns the factory-programmed values, where:
Restores the default settings.
;
The reset will be automatic; all settings will be
restored except CUSTOM ADJUSTMENTS and calibrations.
Exits the menu item without changing the current settings.
Sets host communication parameters, where:
Sets the idle period before interface port timeout occurs, where:
that must elapse before alternate port or alternate parser processing can occur.
Allows changes to the software command interpretation controls, where:
Sets these interpretation codes: Hex 01 = SOH command; Hex 02 = STX command; count-by = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return
Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return
Sets these interpretation codes: Hex 5E = SOH command; Hex 7E = STX command; count-by = @; Hex 1B = ESC; Hex 0x7C = Carriage Return
Sets interpretation codes, where:
Are the codes according to your definitions.
;
Standard codes serve as default placeholders.
Allows the return of printer codes, where:
Sends the host a Hex 1E (RS) after each label and a Hex 1F (US) after each batch successfully prints.
Sends no feedback characters.
60 A-Class
Communications (continued)
Menu Item Details
ESC SEQUENCES
ENABLED
DISABLED
HEAT COMMAND
ENABLED
DISABLED
SPEED COMMANDS
ENABLED
DISABLED
TOF SENSING COMMANDS
ENABLED
DISABLED
SYMBOL SET COMMAND
ENABLED
DISABLED
CNTRL-CODES (DATA)
ENABLED
DISABLED
Sets handling for data containing invalid ESC sequences, where:
Processes commands normally.
Ignores ESC control codes during processing (as some systems send “banners” to the printer).
;
Bitmapped font downloads will be disabled.
Determines how host Heat commands are handled, where:
Processes software commands normally.
Controls Heat via the menu setting; see Section 4.2.2.
Determines how host Print, Feed, Reverse, and Slew commands are handled, where:
Processes software commands normally.
Controls speeds via the menu setting; see Section
4.2.2. Determines how host Gap, Continuous, and Reflective
commands are handled, where: Processes software commands normally.
Controls the Sensor Type via the menu setting; see Section 4.2.2.
Determines how host Single and Double Symbol Set commands are handled, where:
Processes software commands normally.
Controls Symbol Set selection via the menu setting; see Section 4.2.4.
Determines how host Control Codes are handled, where:
Processes software commands normally.
Controls the setting via the menu; see CONTROL CODES, above.
A-Class 61
Communications (continued)
Menu Item Details
STX-V SW SETTINGS
ENABLED
DISABLED
MAX LENGTH COMMAND
ENABLED
DISABLED
OPTION FEEDBACK
DISABLED
SCANNER
RFID HEX
RFID ASCII
PROCESS SOH (DATA)
ENABLED
DISABLED
Determines how a host option enable command is handled, where:
Processes the command normally.
Controls the settings via the menu; see Section 4.2.3.
Determines how a host Maximum Label Length (<STX>M) command is handled, where:
Processes the command normally.
Controls the setting via the menu; see Section 4.2.1.
Allows feedback characters from an optional device to be returned to the host device, in the format of <A;B;C;D;E;F>[CR], where:
A - Is the device type: R = RFID; and, S = Linear Scanner B - Is the status: C = entire label complete; F = faulted
(failed) label; and, U = unknown
C - Is the number of expected reads, given in two
characters. D - Is the number of good reads, given in two characters. E - Is the internal Job and Sub Job Identifier, given in four
characters each. F - Is the data read, delimited with semicolons (;) if
multiple reads.
Reports no data.
Reports Linear Scanner data.
Reports RFID data in hexadecimal format.
Reports RFID data in an ASCII format.
Determines the response to an Immediate Command (e.g., Get Status, Module Storage, etc.), where:
Interrupts operations upon SOH receipt to process the command.
Processes commands normally.
62 A-Class
4.2.6 Diagnostics
The Diagnostics menu contains testing functions:
Menu Item Details
HEX DUMP MODE
DISABLED
ENABLED
OPTIONS TESTING
TEST CUTTER
PERFORM TEST 1 TIME
TEST RIBBON SAVER
PERFORM TEST 1 TIME
TEST GPIO
MONITOR GPIO INPUT
SOP FEED PAUSE REPRT
1 1 1 1
i1 i2 i3 i4 i5 i6
1 1 1 1 1 1
TEST GPIO OUTPUT
EP RL SR MO RO DR OF 1 1 1 1 1 1 1
o1 o2 o3 o4 o5 o6 1 1 1 1 1 1
PRINT SIGNAL INFO
Determines how the printer handles host data, where:
Processes data normally.
Prints received ASCII data without interpretation or processing; see Section 6.2.
Performs option diagnostics, where:
Tests the Cutter, where:
Selects the number of cuts (1, 10, & 100) to perform then displays the PASS / FAIL results.
Tests the Ribbon Saver, where:
Selects the number of cycles (1, 10, & 100) to perform then displays the PASS / FAIL results.
Tests the Applicator Interface CCA’s GPIO function, where:
Displays input signal logic values for Start of Print (SOP), Feed, Pause, Reprint (REPRT), and six unassigned input lines. (The values given here are examples only.)
;
Unconnected lines may display a zero or one.
Displays output signal logic values for End of Print (EP), Ribbon Low (RL), Service Required (SR), Media Out (MO), Ribbon Out (RO), Data Ready (DR), Option Fault (OF), and six unassigned output lines. (The values given here are examples only.)
;
To change an output signal, cursor over the
displayed state to select and then toggle it using
the keypad, except Data Ready which cannot be
toggled.
Prints a reference label (see Appendix D) containing GPIO signal names, pin and port assignments, programmed settings, and current signal states.
A-Class 63
Diagnostics (continued)
Menu Item Details
TEST SCANNER
ALIGNMENT TEST
SCAN TEST
TEST RFID
TAG DATA
DEVICE VERSION
TAG ID – HF ONLY
PRINT TEST RATE (min)
000 (0 – 120)
SENSOR READINGS
THR TRAN RIBM 24V
127 159 093 175
PS HD RANK
00 254 125
RIBBON SENSOR LIMITS
RIBBON ADC LOW
039
RIBBON ADC HIGH
250
Tests the Linear Scanner, where:
Reads a bar code then displays the decoded data, the code type and scan count, repeating.
Reads a bar code then displays the decoded data, the code type and scan count, non-repeating.
Tests RFID, where:
Reads the data encoded on an RFID tag.
Displays the type and version of the encoding device.
Reads then displays the High Frequency Tag ID number.
Allows a label-to-label delay when batch printing Test Labels, where:
Is the selected interval, in minutes.
Displays various sensor values (0 – 255), where:
Are readings for the printhead thermistor sensor (THR), media “gap” (TRAN) or “reflective” (REFL) sensor, ribbon sensor (RIBM), 24VDC power supply sensor (24V), present sensor (PS), printhead assembly sensor (HD), and printhead ranking resistor (RANK). (The values given here are examples only.)
Displays ribbon sensor values for thermal transfer equipped printers, where:
Are the sensor readings. (The values given here are examples only.)
64 A-Class
4.2.7 MCL Options
The MCL Options menu contains alternate operating selections:
Menu Item Details
MCL OPTIONS
Allows the printer to use the optional MCL (Macro Command Language) tool suite to accept peripheral device input data, where:
MCL AT POWER-UP
DISABLED
MCL LINK MODE
MCL PROGRAM MODE
START MCL
Allows MCL operation to begin when the printer is turned ON, where:
MCL operation does not occur; the printer uses standard DPL functions.
Starts MCL in Link Mode.
Starts MCL in Program Mode.
Starts MCL after exiting the menu.
When MCL is enabled, the Keys have the following functions:
TUE 11:55 A 04 FEB 2003 OFFLINE
MCL
MCL Operating Menu
System Menu
1. Run Program
Key Labels
Key Function
ESC
The ESC (Escape) Key, program dependent, typically returns to the previous menu level.
The DOWN ARROW Key, program dependent, typically selects the next menu item.
(continued)
A-Class 65
ESC ENTER
Keys
Key Function
The UP ARROW Key, program dependent, typically selects the previous menu item.
ENTER
The ENTER Key, program dependent, typically selects the current menu item or function.
;
Consult your MCL provider for details regarding operation and support.
4.3 The Test Menu
After the TEST Key has been pressed (Test Mode), the resident Selected Test Label appears on a reverse field in the Test Window and the Keys have the following functions:
Received data processing is disabled when testing.
If SECURITY is enabled, the password must be entered.
;
A printing delay can be set; see Print Test Rate, Section 4.2.6.
Pressing CANCEL stops printing.
TUE 11:55 A 04 FEB 2003 OFFLINE
TEST WINDOW
Selected Te st Label
Selected Test Quantity
Key La be l s
66 A-Class
Keys
PRINT QUALITY LABEL QUANTITY 00 02
ESC SYSTEM ENTER
COUNT
Key Function
ESC
The ESC (escape) Key exits Test Mode and returns Ready Mode.
SYSTEM
The SYSTEM Key opens a System Window (see below).
The RIGHT ARROW Key changes the Selected Test Label.
COUNT
The COUNT Key changes the Selected Test Quantity in the following amounts: 1, 10, 100, 1000, & 9999 (except the Configuration Label).
The ENTER Key will print the Selected Test Label at the Selected Test
ENTER
Quantity using current database settings. Load full width media to capture the entire format, or if using narrow media adjust the printer and set the LABEL WIDTH.
Pressing the SYSTEM Key while in Test Mode provides a System Window with the following functions:
TUE 11:55 A 04 FEB 2003 OFFLINE
SYSTEM WINDOW
DATAMAX
PAUSE
Key Labels
ESC
Keys
A-Class 67
FEED
CANCEL
Key Function
ESC
PAUSE
The ESC (escape) Key returns Test Mode.
The PAUSE Key suspends printing. Pressing the key again will return operation.
The FEED Key advances labels and clears any corrected faults. Also,
FEED
CANCEL
pressing and holding this key causes the printer to perform a Quick Calibration; see Section 3.4.
The CANCEL Key suspends current operations then prompts for confirmation; if yes, the current job is cancelled. Also, pressing and holding this key will reset the printer and clear temporary host settings; see Section 5.6.2.
4.3.1 Print Quality Label
The Print Quality Label serves as an overall quality indicator. Consisting of compliant fence and ladder bar codes, assorted font sizes, and fill patterns, this format can be used to ensure conformance as well as aesthetics.
4.3.2 Print Configuration
Print Configuration provides current database information.
Bulleted items indicate host changes not yet saved.
;
68 A-Class
CONFIGURATION
MON 09:09AM 28JUL2008 PRINTER KEY:
6310-AC10-040623-235
APPLICATION VERSION:
83-2284-11E 11.054 07/01/2008
MCL Version: 1.20.02-126
BOOT LOADER:
83-2405-11A 11.01 10/02/2007
UNLOCKED:
*NONE
FPGA:
*
MACO:
NOT SET
MACR:
00-90-c9-01-d0-84
SYSTEM INFORMATION
PRINT BUFFER SIZE:
100 in.
FLASH SIZE:
2 MB
RAM TEST:
PASS
OPTIONAL LANGUAGES:
FRANCIAS.DLN ITALIANO.DLN DEUTSCH.DLN ESPANOL.DLN
CONFI
COMMUNICATIONS
SERIAL PORT A:
BAUD RATE:
9600 BPS
PROTOCOL:
BOTH
PARITY:
NONE
DATA BITS:
8
STOP BITS:
1
SERIAL PORT B:
NOT INSTALLED
SERIAL PORT C:
NOT INSTALLED
SERIAL PORT D:
NOT INSTALLED
USB PORT:
NOT INSTALLED
PARALLEL PORT A:
PORT DIRECTION:
UNI-DIRECTIONAL
PARALLEL PORT A:
NOT INSTALLED:
4.3.3 Ribbon Test Label
The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option. Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment.
4.3.4 Validation Label
The Validation Label serves as an overall quality in dicator. Consisting of compliant fence and ladder bar codes, assorted font sizes, and black fill patterns, this format can be used to ensure conformance as well as aesthetics.
4.3.5 Print Last Label
Print Last Label reprints the most recent format output by the printer.
If a job was cancelled prior to completion, or if power was removed since the last
;
print job and this label request, VOID will be printed.
4.3.6 User-Defined Label
The User-Defined Label allows a template to be populated by variable data (via the Control Panel or a USB qwerty keyboard). The template is a stored label format, where fields delimited by the "&" become variable. The printer will prompt the user to enter these variable field data. (For example, the stored label format could contain the data 19131423443&ENTER NAME. Afterward, when recalled from memory, the display will indicate the variable field: ENTER NAME.)
Variable data includes font ID, rotation, positioning, etc.
;
A-Class 69
Error checking is not performed.
70 A-Class
Operating, Adjusting and
5
Maintaining the Printer
5.1 Displayed Messages
During operation (when not in Menu or Test Mode) the printer display s several types of information:
Prompts and Condition Messages (see below); and
Fault and Warning Messages (see Section 6.1.2).
5.1.1 Prompts and Condition Messages
Prompts appear when an action is required during operation, while Condition Messages indicate an operational state.
Prompts and Condition Messages
Displayed Message Description Action
ACCESS DENIED
BUSY…..
CALIBRATING
SENSOR LEVELS
CALIBRATION COMPLETE Calibration has finished.
CANCEL BATCH
ENTER KEY = YES!
The password used to access the secured menu was incorrect.
The printer is performing internal operations.
The FEED Key was pressed and held.
The CANCEL or TEST Key was pressed during a multiple label job.
Enter the correct password.
Allow the operations to complete.
Allow the calibration to complete.
Normal operation can resume.
Press ENTER to cancel all remaining labels in the job.
A-Class 71
Prompts and Condition Messages (continued)
Displayed Message Description Action
CANCEL REPRINT
ENTER KEY = YES
CLEARING FAULTS
DMXNET INITIALIZING
ENTER PASSWORD
0 - - -
INVALID ENTRY
The CANCEL or TEST Key was pressed during a fault. (See FAULT HANDLING / VOID AND RETRY, Section 4.2.4.)
The FEED Key was pressed following a fault and now the printer is attempting to clear the condition.
The network card is initializing, a normal condition following power-up or a reset.
This is the menu gateway.
An incorrect value has been entered.
Press ENTER to cancel the reprint.
No action is required.
No action is required. Depending upon the settings, it may take a few minutes.
Enter the four-digit password for access.
Enter a valid setting or selection.
NOT INSTALLED
OFFLINE
PAUSED
PRINTHEAD CLEANING
READY
The selected option or feature cannot be found.
The MENU or TEST Key was pressed.
The PAUSE Key was pressed (or Pause Mode is enabled, see Section 4.2.4) and now the printer is in a paused condition.
The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, and now printhead cleaning is in progress.
The printer is waiting to receive label formats, downloads, etc.
Verify that the option or feature is correctly installed. If so, call for service.
Press ESC to return to Ready Mode.
Press PAUSE.
No action is required.
Send a label format, download, etc.
72 A-Class
Prompts and Condition Messages (continued)
Displayed Message Description Action
REMOVE RIBBON
PRESS ANY KEY
SAVE CHANGES?
SUCCESSFUL
PRESS ANY KEY
SYSTEM INITIALIZING
SYSTEM RESET
IN PROGRESS
The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, but ribbon is installed.
Database changes were made that require confirmation.
The selected operation was successfully completed.
The power switch has been turned ON or a reset has occurred.
A reset has occurred.
Remove ribbon and press any key to proceed.
Press YES to accept the changes, or NO to discard them.
;
If required, a reset will
automatically occur.
Press any key to continue.
No action is required. Wait briefly while the process completes.
No action is required. Wait briefly while the process completes.
UNCALIBRATED
The Media Sensor is not calibrated.
SOP signal has been received,
WAITING FOR DATA
but the printer awaits label data.
WAITING FOR SIGNAL The printer awaits a SOP signal.
XXXX OF XXXX
PRINTING
A print job is in process, as indicated by the batch total and remaining label count.
Perform calibration; see Section 5.2.
Send a format from the host.
Send the SOP signal from
applicator to the GPIO
the port.
No action is required.
A-Class 73
5.2 Calibration
Calibration ensures correct media detection, and should be performed when Quick Calibration fails (see Section 3.4).
5.2.1 Standard Method
Three calibration samples are required:
Empty – with nothing over the sensor;
Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and,
Paper – with the label (and liner, if any) over the sensor.
Calibrate the printer as follows:
Ensure that the correct SENSOR TYPE is selected; see Section 4.2.1.
;
Step
A Turn ON the printer.
Press the MENU Key. Then, with MEDIA
B
SETTINGS highlighted, press the ENTER Key.
Using the DOWN ARROW Key, scroll to SENSOR CALIBRATION then press
C
the ENTER Key. Press the ENTER Key again to select PERFORM CALIBRATION.
With no media in the
D
sensor, press the ESC Key.
Action Displayed Message Comment
CANNOT CALIBRATE
-or-
UNCALIBRATED
MEDIA SETTINGS
PERFORM CALIBRATION
REMOVE LABEL STOCK
PRESS ESC KEY <yyy>
Wait briefly for the printer to initialize.
Press the ESC Key to abort this procedure.
Press the ESC Key to abort this procedure.
This sets the empty value, where ‘yyy’ represents the current sensor reading.
(continued)
74 A-Class
Step
E
Action Displayed Message Comment
Proceed according to the media type:
Die-Cut –Remove a label
or two from the liner then install the media. Position the Media Sensor under the liner area and press the ESC Key.
Notched (or Reflective) –
Install media. Position the Media Sensor under a notch (or black mark) and press the ESC Key.
Continuous – Press the
ESC Key.
For die-cut media:
SCAN BACKING
PRESS ESC KEY <yyy>
- Or, for reflective media:
SCAN MARK
PRESS ESC KEY <yyy>
- Or, for continuous media:
REMOVE LABEL STOCK
PRESS ESC KEY <yyy>
This sets the gap (or mark) value, where ‘yyy’ represents the current sensor reading.
;
(1) See Section 3.2 for
sensor adjustment instructions.
(2) Do not position a
perforation over the sensor when taking the sample.
(3) For small notches or
reflective marks, ensure that the labels exit straight from the printer.
(4) Unless otherwise
noted, do not move the Media Sensor after this step.
Proceed according to the media type:
All media except
Continuous – Position label material (and liner,
F
if any) over the sensor then press the ESC Key.
Continuous – Install
media. Position the Media Sensor under the stock and press the ESC Key.
(continued)
SCAN PAPER
PRESS ESC KEY <yyy>
This sets the paper value, where ‘yyy’ represents the current sensor reading.
;
(1) If using preprinted
media, ensure that the area placed over the sensor is free of text, graphics, or borders.
(2) See Section 3.2 for
sensor adjustment instructions.
A-Class 75
Step
G
H
Action Displayed Message Comment
Observe the calibration result.
Press the ESC Key repeatedly to exit menu mode.
CALIBRATION COMPLETE
CALIBRATION COMPLETE
Followed by...
READY
Calibration was successful.
;
If ‘Warning Low
Backing’ is displayed, calibration was successful (for possible messages see Section 5.1).
When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output.
The printer is now ready for use.
5.2.2 Advanced Entry
Advanced Entry will override all previous calibration settings and should only be used when Standard Calibration attempts fail. Ensure that the correct SENSOR
;
Advanced Entry is an alternate calibration method for special-case media ty pes, where sensor readings are taken using different sampling algorithms and from a list of these readings the best algorithm is selected for manual entry int o the database. Follow the steps below to perform an Advanced Entry Calibration:
Step
A Turn ON the printer.
TYPE is selected (see Section 4.2.1) before staring this procedure.
Action Displayed Message Comment
CANNOT CALIBRATE
-or-
UNCALIBRATED
Wait briefly for the printer
to initialize.
(continued)
76 A-Class
Step
B
C
Action Displayed Message Comment
Press the MENU Key. Then, with MEDIA SETTINGS highlighted, press the ENTER Key.
Using the DOWN ARROW Key, scroll to SENSOR CALIBRATION then press the ENTER Key. Scroll to ADVANCED ENTRY and press the ENTER Key.
MEDIA SETTINGS
ADVANCED ENTRY
Press the ESC Key to abort this procedure.
Press the ESC Key to abort this procedure.
Scroll to SENSOR GAIN
D
then press the ENTER Key.
Place the label under the Sensor Eye Mark and latch the Head Lift Lever. Using
E
the DOWN ARROW Key, scroll to GAIN TRAN 00 and press the ENTER Key.
SENSOR GAIN
GAIN TRAN
*00 (0 – 31)
<yyy>
- Or, for reflective media:
GAIN REFL
*00 (0 – 31)
<yyy>
Press the ESC Key to abort this procedure.
If using preprinted
labels, ensure that the sampling area is free of text, graphics, and perforations.
After ENTER is
pressed, an asterisk (*) appears to denote selection.
GAIN TRAN
Record the sensor reading (‘yyy’) as a Label Value in a table similar to the one
F
shown below, with 32 rows, four columns, and similar headings.)
*00 (0 – 31)
<yyy>
- Or, for reflective media:
GAIN REFL
*00 (0 – 31)
The sensor reading, where ‘yyy’ represents the numeric sample, is useful in locating the best sensor position over the media.
<yyy>
Sample Calibration Table
Gain Number Label Value TOF Value Difference Value
00 252 01 02
31
(continued)
A-Class 77
Step
Action Displayed Message Comment
G
Step
Press the UP ARROW Key, incrementing the Gain Number by one, and then press the ENTER Key. Record the sensor reading as a Label Value in the table.
Repeat this step for each of the remaining Gain Numbers.
Gain Number Label Value TOF Value Difference Value
00 252 01 250 02 248
… …
31 009
Action Displayed Message Comment
Raise the printhead assembly then proceed according to the media type:
Die-cut Media –
GAIN TRAN
*01 (0 – 31)
<yyy>
- Or, for reflective media:
GAIN REFL
*01 (0 – 31)
<yyy>
Sample Calibration Table
Where ‘yyy’ represents the current sensor reading.
Remove a label or two from the liner then position the Eye Mark over that area.
H
Notched Media –
Position the Eye Mark over the center of a notch.
<yyy>
- Or, for reflective media:
<yyy>
GAIN TRAN
*31 (0 – 31)
See Section 3.2.
GAIN REFL
*31 (0 – 31)
Reflective Media –
Position the Eye Mark over the center of a face-down black mark.
(continued)
78 A-Class
Step
I
Action Displayed Message Comment
Lower and latch the Head Lift Lever.
Using the UP or the DOWN ARROW Key, set the Gain Number to 00 and then
*00 (0 ­<yyy>
- Or, for reflective media:
press ENTER. Record this reading as a
TOF Value for Gain Number 00 in the table.
Gain Number Label Value TOF Value Difference Value
00 252 248 01 250 02 248
… …
31 09
*00 (0 – 31)
<yyy>
Sample Calibration Table
GAIN TRAN
GAIN REFL
31) Where ‘yyy’ represents
the current sensor reading.
After ENTER is pressed, an asterisk (*) appears to denote selection.
Step
Use the keys to increment the Gain Number by one and then press the ENTER
J
Key. Record the TOF Value. Repeat this step for each Gain Number.
(continued)
Action Displayed Message Comment
GAIN TRAN
*01 (0 -
31)
<yyy>
- Or, for reflective media:
Where ‘yyy’ represents the current sensor reading.
GAIN REFL
*01 (0 – 31)
<yyy>
Sample Calibration Table
Gain Number Label Value TOF Value Difference Value
00 252 248 01 250 245 02 248 234
… … …
31 09 14
A-Class 79
Step
Action Displayed Message Comment
K
Step
In the table, where both the Label Value and TOF Value are at least 20, subtract the amounts and record the result as a Difference Value (see below).
Identify the largest Difference Value and then the corresponding Gain
GAIN TRAN
*31 (0 -
31)
<yyy>
- Or, for reflective media:
GAIN REFL
*31 (0 – 31)
<yyy>
In this example, Gain
This Gain Number will
Number.
Sample Calibration Table
Gain Number Label Value TOF Value Difference Value
00 252 248 4 01 250 245 5 02 248 234 14
… … … … 15 188 63 125 16 184 51 133 17 179 38 141 18 174 25 149 19 170 19 N/A
… … … … 31 132 14 N/A
Action Displayed Message Comment
Number 18 is chosen because, where both values are at least twenty, it has the highest Difference Value.
be used to resample the media.
Scroll to the Gain Number determined in the
L
previous step and then press the ENTER Key.
(continued)
80 A-Class
GAIN TRAN
*18 (0 -
31)
<yyy>
- Or, for reflective media:
GAIN REFL
*18 (0 – 31)
<yyy>
After ENTER is pressed, an asterisk (*) appears to denote selection.
Step
M
Action Displayed Message Comment
Complete a table (see example below) using three new measurements, as follows:
(A) Raise the printhead
assembly. Place the label (attached to liner) in the Media Sensor then lower and latch the Head Lift Lever. Record the sensor reading as P.
(B) Raise the printhead
assembly. Place the liner, notch, or mark in the Media Sensor then lower and latch the Head Lift Lever. Record the sensor reading as G (or M).
(C) Raise the printhead
assembly. Remove all media from the Media Sensor then lower and latch the Head Lift Lever. Record the sensor reading as E.
GAIN TRAN
*18 (0 – 31)
<yyy>
- or, for reflective media:
GAIN REFL
*18 (0 – 31)
<yyy>
Where ‘yyy’ represents the current sensor reading.
;
The re-sampled values
may differ from those previously noted. This is normal; do not readjust the Media Sensor.
Press the ESC Key and
N
then the DOWN ARROW Key. Press the ENTER Key.
Gain Number P (Paper) G (Gap) or M (Mark) E (Empty)
18 173 42 9
(continued)
A-Class 81
SENSOR LEVELS
Selected Gain Table
The sensor readings must now be entered into the printer.
Step
O
Action Displayed Message Comment
Using the DOWN ARROW Key set the ‘Paper’ level to the value determined in the previous step and press the ENTER Key.
Repeat this step for the ‘Gap’ (or ‘Mark’) and the ‘Empty’ value.
PAPER SENSOR LEVEL
P* 198 G*000 E*000
È
GAP SENSOR LEVEL
P* 198 G*084 E*000
È
EMPTY SENSOR LEVEL
P* 198 G*084 E*014
-Or, for reflective media:
PAPER SENSOR LEVEL
P* 015 G*000 E*000
È
GAP SENSOR LEVEL
P* 015 G*181 E*000
È
EMPTY SENSOR LEVEL
P* 015 G*181 E*213
The selection will change to indicate the item for entry.
Press the ESC Key repeatedly to exit the
P
menu and, when prompted, save the changes.
SAVE CHANGES?
NO YES
Selecting YES saves the settings, while NO discards them.
(continued)
82 A-Class
Step
Q
Action Displayed Message Comment
Press and hold the FEED Key until at least one label has been output.
READY
The printer is ready for use.
;
If the calibration
attempt fails, try desensitizing the sensor as follows:
Go to MEDIA SETTINGS
/ SENSOR CALIBRATION / ADVANCED ENTRY / SENSOR GAIN and lower the corresponding GAIN SETTING by one. Exit the menu, saving the changes. Test the media at the new setting and if necessary repeat until a usable GAIN SETTING is obtained.
5.3 Printhead Adjustments
To ensure consistent print quality over the wide range of media types and sizes, the printer is equipped with a Leveling Cam and a Burn Line adjustment.
5.3.1 Leveling Cam Adjustment
When using media sizes that are less than full width of the printhead, adjust the Leveling Cam for even pressure distribution, as follows:
If changing media sizes, readjust the Leveling Cam.
;
1. With the media loaded and the Head Lift Lever locked down, send a label format (or use a Test format, see Section 4.3). Input a small quantity then begin printing.
A-Class 83
Head Lift Lever
2. While observing the printed output, rotate the Leveling Cam counterclockwise un til the image fades across the label, as shown in Example 1 (below).
3. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).
Leveling Cam
Æ
Example 1 – Over adjustment
Under-adjustment of the Leveling Cam can cause problems that include ribbon
;
84 A-Class
wrinkling, label tracking, and excessive platen and printhead wear.
Example 2 –
Correct adjustment
5.3.2 Burn Line Adjustment
Adjust the Burn Line only after trying suggestions in Sections 5.3.1 and 3.5 to achieve print conformance and aesthetic standards. If print quality remains unacceptable, adjust the Burn Line as follows:
If you have questions regarding this procedure, contact a qualified technician or
;
Load media (and ribbon, if required) , as described in Section 3.1.
1.
2. Loosen the two Locking Screws on the P r inthead Assembly approximately ¼ turn
Datamax
counterclockwise.
Technical Support before proceeding.
Printhead Assembly
Locking Screws
Adjustment Screws
3. Turn the Adjustment Screws counterclockwise to bring the printhead burn line (see illustration, Section 5.5.1) forward (in the FEED direction) of the top of the platen.
4. Print a Validat ion Label; see Section 4.3.4. (The label should have a light, uneven appearance.)
A-Class 85
5. Tighten the Locking Screws until ‘snug’ (that is, tight en ough to remove any play in the printhead assembly, yet loose enough to allow the Adjustment Screws to move the printhead).
6. Turn each adjustments). Typically, thick media requires a slight forward adjustment, while thin media requires a backward adjustment. Print another Validation Label and examine the print quality. Repeat Step 6 (see note below) until labels are produced t hat meet conformance as well as aesthetic standards.
Adjustment Screw clockwise about a ¼ turn (and 1/8 a turn for finer
When the Locking Screws are ‘snug’, turning the Adjustment Screws
;
counterclockwise will NOT move the printhead outward adjusted too far inward, restart the entire procedure beginning at Step 2.
. If the printhead is
7. Tighten th e Lock ing Screws. Print a final Validation Label to verify the adjustment.
5.4 Printhead Replacement
Use extreme care when handling the printhead; wear a wrist strap and
follow standard ESD prevention procedures.
(2) If 24V OUT OF TOLERANCE is displayed (see Section 6.1.2), contact a
qualified technician or Datamax
Replace the printhead as follows:
Turn OFF the printer. Raise the Access Cover.
1.
Touch a bare metal part of the printer’s frame to discharge any static electricity that
2. may be present on your body. Unplug the printer.
With the Printhead Assembly in the down position, loosen the Captive Screw(s). Remove
3. the Pivot Screw and Washers that secure the Printhead Assembly. The following drawings highlight the location of these components according to printer model:
Technical Support before proceeding.
86 A-Class
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