Datalogic Scanning 9504, 9500 User Manual

Magellan® 9500/9500Ω

9504/9504Ω

with SmartSentry

®

Product Reference Guide

Datalogic Scanning, Inc.

959 Terry Street
Eugene, Oregon 97402
Telephone: [phone]
Fax: [phone]

An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures
described therein may be reproduced or transmitted in any form or by any means without prior written permission of
Datalogic Scanning, Inc. or its subsidiaries or affiliates ("Datalogic" or “Datalogic Scanning”). Owners of Datalogic
products are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for
the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices,
including copyright notices, contained in this documentation and shall ensure that all notices appear on any repro­ductions of the documentation.

Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic
representative. Electronic versions may either be downloadable from the Datalogic website (www.scanning.data­logic.com) or provided on appropriate media. If you visit our website and would like to make comments or sugges­tions about this or other Datalogic publications, please let us know via the "Contact Datalogic" page.

Disclaimer

Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate,
however, Datalogic reserves the right to change any specification at any time without prior notice.

Datalogic is a registered trademark of Datalogic S.p.A. in many countries and the Datalogic logo is a trademark of
Datalogic S.p.A. All other brand and product names referred to herein may be trademarks of their respective own­ers.

This product may be covered by one or more of the following patents: 4603262 • 4639606 • 4652750 • 4672215 • 4699447 • 4709369 • 4749879

• 4786798 • 4792666 • 4794240 • 4798943 • 4799164 • 4820911 • 4845349 • 4861972 • 4861973 • 4866257 • 4868836 • 4879456 • 4939355 •
4939356 • 4943127 • 4963719 • 4971176 • 4971177 • 4991692 • 5001406 • 5015831 • 5019697 • 5019698 • 5086879 • 5115120 • 5144118 •
5146463 • 5179270 • 5198649 • 5200597 • 5202784 • 5208449 • 5210397 • 5212371 • 5212372 • 5214270 • 5229590 • 5231293 • 5232185 •
5233169 • 5235168 • 5237161 • 5237162 • 5239165 • 5247161 • 5256864 • 5258604 • 5258699 • 5260554 • 5274219 • 5296689 • 5298728 •
5311000 • 5327451 • 5329103 • 5330370 • 5347113 • 5347121 • 5371361 • 5382783 • 5386105 • 5389917 • 5410108 • 5420410 • 5422472 •
5426507 • 5438187 • 5440110 • 5440111 • 5446271 • 5446749 • 5448050 • 5463211 • 5475206 • 5475207 • 5479011 • 5481098 • 5491328 •
5493108 • 5504350 • 5508505 • 5512740 • 5541397 • 5552593 • 5557095 • 5563402 • 5565668 • 5576531 • 5581707 • 5594231 • 5594441 •
5598070 • 5602376 • 5608201 • 5608399 • 5612529 • 5629510 • 5635699 • 5641958 • 5646391 • 5661435 • 5664231 • 5666045 • 5671374 •
5675138 • 5682028 • 5686716 • 5696370 • 5703347 • 5705802 • 5714750 • 5717194 • 5723852 • 5750976 • 5767502 • 5770847 • 5786581 •
5786585 • 5787103 • 5789732 • 5796222 • 5804809 • 5814803 • 5814804 • 5821721 • 5822343 • 5825009 • 5834708 • 5834750 • 5837983 •
5837988 • 5852286 • 5864129 • 5869827 • 5874722 • 5883370 • 5905249 • 5907147 • 5923023 • 5925868 • 5929421 • 5945670 • 5959284 •
5962838 • 5979769 • 6000619 • 6006991 • 6012639 • 6016135 • 6024284 • 6041374 • 6042012 • 6045044 • 6047889 • 6047894 • 6056198 •
6065676 • 6069696 • 6073849 • 6073851 • 6094288 • 6112993 • 6129279 • 6129282 • 6134039 • 6142376 • 6152368 • 6152372 • 6155488 •
6166375 • 6169614 • 6173894 • 6176429 • 6188500 • 6189784 • 6213397 • 6223986 • 6230975 • 6230976 • 6244510 • 6259545 • 6260763 •
6266175 • 6273336 • 6276605 • 6279829 • 6290134 • 6290135 • 6293467 • 6303927 • 6311895 • 6318634 • 6328216 • 6332576 • 6332577 •
6343741 • 6454168 • 6478224 • 6568598 • 6578765 • 6705527 • 6974084 • 6991169 • 7051940 • 7170414 • 7172123 • 7201322 • 7204422 •
7215493 • 7224540 • 7234641 • 7243850• 601 26 118.6 • AU703547 • D312631 • D313590 • D320011 • D320012 • D323492 • D330707 •
D330708 • D349109 • D350127 • D350735 • D351149 • D351150 • D352936 • D352937 • D352938 • D352939 • D358588 • D361565 • D372234

• D374630 • D374869 • D375493 • D376357 • D377345 • D377346 • D377347 • D377348 • D388075 • D446524 • EP0256296 • EP0260155 •
EP0260156 • EP0295936 • EP0325469 • EP0349770 • EP0368254 • EP0442215 • EP0498366 • EP0531645 • EP0663643 • EP0698251 •
EP01330772 • GB2252333 • GB2284086 • GB2301691 • GB2304954 • GB2307093 • GB2308267 • GB2308678 • GB2319103 • GB2333163 •
GB2343079 • GB2344486 • GB2345568 • GB2354340 • ISR107546 • ISR118507 • ISR118508 • JP1962823 • JP1971216 • JP2513442 •
JP2732459 • JP2829331 • JP2953593 • JP2964278 • MEX185552 • MEX187245 • RE37166 • RE40.071 • Other Patents Pending

Table of Contents

Chapter 1. Introduction .................................................................................... 1-1

Manual Overview ........................................................................................................1-1

How to Use This Manual ......................................................................................... 1-2

Scanner and Scanner/Scale Nomenclature ......................................................................1-4

Connectors ..........................................................................................................1-5

Physical Parameters ....................................................................................................1-6

Scanning .............................................................................................................1-6

Deactivating EAS Tags ...........................................................................................1-6

Weighing .............................................................................................................1-7

Warm-Up Time .....................................................................................................1-8

Electrical Specifications .............................................................................................. 1-10

Power Supply ..................................................................................................... 1-10

Laser and Product Safety ........................................................................................... 1-11

Labeling ................................................................................................................... 1-13

Agency Compliances .................................................................................................. 1-14

Bar Codes Supported ................................................................................................. 1-15

Chapter 2. Site Preparation and Installation..................................................... 2-1

Pre-Installation Considerations ......................................................................................2-2

Checkstand Design ......................................................................................................2-3

Scanner Installation ....................................................................................................2-4

Scanner Maintenance ..................................................................................................2-4

References .................................................................................................................2-4

Scanner Usage ...........................................................................................................2-4

Site Preparation Overview ............................................................................................2-5

Ventilation and Spacing ...............................................................................................2-7

Service Access ............................................................................................................2-9

Power Installation ..................................................................................................... 2-10

Grounding .......................................................................................................... 2-10

Checkstand Preparation ............................................................................................. 2-11

Liquid Spills and Moisture ..................................................................................... 2-12

Counter Cutout ......................................................................................................... 2-12

Checkstand Mounting .......................................................................................... 2-18

Checkstand Vibration ........................................................................................... 2-18

Installation Overview ................................................................................................. 2-18

Unpacking .......................................................................................................... 2-19

Operational Verification ........................................................................................ 2-20

Diagnostic Modes ................................................................................................ 2-24

Cables & Connections .......................................................................................... 2-25

Remote Scale Display Placement/Installation ................................................................ 2-27

Lighting Considerations ........................................................................................ 2-27

Product Reference Guide 1

Viewing Angle ..................................................................................................... 2-28

Placing and Installing the Remote Scale Display ...................................................... 2-29

Changing Weighing Modes .................................................................................... 2-32

Set-Up & Installation ................................................................................................. 2-33

EAS Considerations ............................................................................................. 2-33

Set-up ............................................................................................................... 2-36

Installation ......................................................................................................... 2-38

System Power-Up Recap ............................................................................................ 2-41

Chapter 3. Operation and Maintenance ............................................................ 3-1

Scanning Items ....................................................................................................3-1

Deactivating Security Labels ...................................................................................3-3

Proper Weighing Technique ....................................................................................3-5

Operational Controls ....................................................................................................3-6

Operational Modes ......................................................................................................3-6

Power-Up/Selftest & Pre-Operation ..........................................................................3-6

Operating Mode ....................................................................................................3-8

Additional Functions ....................................................................................................3-9

Programming .......................................................................................................3-9

Diagnostic Mode ...................................................................................................3-9

Scanner and Scale Reset ........................................................................................3-9

Scale Adjustments ..............................................................................................3-10

Operational Maintenance ............................................................................................ 3-12

Vertical Scan Window Replacement ....................................................................... 3-13

Horizontal Scan Window Replacement (WRG) .......................................................... 3-15

Chapter 4. Problem Isolation ........................................................................... 4-1

Diagnostic Procedures ..................................................................................................4-2

Error Codes ................................................................................................................4-3

Scale Error Reporting ...................................................................................................4-5

Flowcharts .................................................................................................................4-6

Chapter 5. Calibration ...................................................................................... 5-1

Description of Calibration Sequence ...............................................................................5-2

Motion Test ................................................................................................................5-3

Automatic Zero Setting Test .........................................................................................5-3

Preparing the Scanner/Scale for Calibration ....................................................................5-4

Calibrating the Scale (Pounds & Kilograms) ....................................................................5-4

Calibration Verification (U.S. Pounds) .............................................................................5-7

Increasing-Load Test (Phase 1) ...............................................................................5-7

Shift Test .............................................................................................................5-8

Increasing- Load Test (Phase 2) ..............................................................................5-9

Blanking Test .......................................................................................................5-9

Decreasing-Load Test .......................................................................................... 5-10

Return to Zero Test ............................................................................................. 5-10

Calibration Verification (Kilograms) .............................................................................. 5-11

Increasing-Load Test (Phase 1) ............................................................................. 5-11

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Shift Test (Metric) ............................................................................................... 5-12

Increasing- Load Test (Phase 2) ............................................................................ 5-13

Blanking Test ..................................................................................................... 5-14

Decreasing-Load Test .......................................................................................... 5-15

Return to Zero Test ............................................................................................. 5-15

Chapter 6. Programming................................................................................... 6-1

Introduction to Label Programming ................................................................................6-1

Understanding the Basics .............................................................................................6-1

Integrating the Scanner With Your Host System ..............................................................6-2

Customizing Your Scanner’s Operation .....................................................................6-2

Programming Overview ................................................................................................ 6-4

Programming via Handheld Device ..........................................................................6-4

What Is Programming Mode? .................................................................................. 6-5

Entering and Exiting Programming Mode. ................................................................. 6-5

Programming Session ............................................................................................ 6-6

LED and Beeper Indicators ......................................................................................... 6-10

If You Make a Mistake... ............................................................................................. 6-10

Return to Factory Settings .................................................................................... 6-10

Test Mode .......................................................................................................... 6-11

General Scanner and Scale Features ............................................................................ 6-12

Double Read Timeout .......................................................................................... 6-12

Laser Timeout ....................................................................................................6-14

Motor Timeout .................................................................................................... 6-16

Green LED Idle State ........................................................................................... 6-19

Scanner Button Options ....................................................................................... 6-20

Power-up Beep Control ........................................................................................ 6-22

Good Read Beep Control ...................................................................................... 6-24

Good Read Beep Frequency .................................................................................. 6-25

Good Read Beep Length ....................................................................................... 6-27

Good Read Beep Volume ...................................................................................... 6-28

Good Read When to Indicate ................................................................................ 6-31

Scale Enable ...................................................................................................... 6-33

Scale Country Mode ............................................................................................ 6-34

Scale Enforced Zero Return .................................................................................. 6-36

Scale Interface Type ............................................................................................ 6-38

Scale Motion Level Filter ......................................................................................6-40

Scale LED Enable ................................................................................................ 6-42

Remote Display — Enable/Disable ......................................................................... 6-43

Aux Port Mode .................................................................................................... 6-44

Laser Failure Mode .............................................................................................. 6-46

Productivity Index Reporting (PIR)/Cashier Training (CT) ......................................... 6-47

EAS Features ............................................................................................................ 6-48

EAS Mode .......................................................................................................... 6-48

EAS Beep Duration .............................................................................................. 6-51

EAS Retry Count ................................................................................................. 6-52

Manual EAS Deactivation Push Button .................................................................... 6-53

EAS Deactivation Duration — Coupled .................................................................... 6-56

Product Reference Guide 3

EAS Deactivation Duration — Retry ....................................................................... 6-57

EAS Deactivation Duration — Manual ..................................................................... 6-58

Interface Related Features ......................................................................................... 6-59

Interface Type .................................................................................................... 6-59

Maximum Host-Transmitted Message Length ..........................................................6-66

Number of Host Transmission Buffers .................................................................... 6-67

Global Prefix ....................................................................................................... 6-68

Global Suffix ....................................................................................................... 6-70

IBM Features ............................................................................................................ 6-72

IBM Interface Options .......................................................................................... 6-72

IBM Scale Address .............................................................................................. 6-73

IBM Transmit Labels in Code 39 Format ................................................................. 6-75

IBM USB Interface Options ................................................................................... 6-76

IBM USB Scanner Device Type .............................................................................. 6-78

RS-232 Features ....................................................................................................... 6-79

RS-232 Baud Rate ............................................................................................... 6-79

RS-232 Number of Data Bits ................................................................................. 6-83

RS-232 Number of Stop Bits ................................................................................. 6-84

RS-232 Parity ..................................................................................................... 6-85

RS-232 Hardware Control ..................................................................................... 6-87

RS-232 Intercharacter Delay ................................................................................ 6-89

RS-232 Software Flow Control .............................................................................. 6-90

RS-232 Host Echo ............................................................................................... 6-91

RS-232 Host Echo Quiet Interval ........................................................................... 6-92

RS-232 Ignore Host Commands ............................................................................ 6-93

RS-232 TTL ........................................................................................................ 6-94

RS-232 TTL Invert ............................................................................................... 6-95

RS-232 Beep on ASCII BEL ................................................................................... 6-96

RS-232 Beep After Weigh ..................................................................................... 6-97

RS-232 Beep on Not on File .................................................................................. 6-98

RS-232 ACK NAK Enable ...................................................................................... 6-99

RS-232 ACK Character ....................................................................................... 6-101

RS-232 NAK Character ....................................................................................... 6-102

RS-232 Retry on ACK NAK Timeout ..................................................................... 6-103

RS-232 ACK NAK Timeout Value ......................................................................... 6-104

RS-232 ACK NAK Retry Count ............................................................................. 6-105

RS-232 ACK NAK Error Handling ......................................................................... 6-106

RS-232 Label ID Control .................................................................................... 6-108

Single Cable RS-232 Options .................................................................................... 6-110

Single Cable RS-232 Scanner Only Protocol .......................................................... 6-111

Single Cable RS-232 RTS CTS Selection ............................................................... 6-112

Single Cable RS-232 Use BCC ............................................................................. 6-115

Single Cable RS-232 Use ACK/NAK ...................................................................... 6-116

Single Cable RS-232 Use STX ............................................................................. 6-117

Set Single Cable RS-232 STX Character ............................................................... 6-118

Single Cable RS-232 Use ETX ............................................................................. 6-119

Set Single Cable RS-232 ETX Character ............................................................... 6-120

Symbology Programming ......................................................................................... 6-121

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UPC-A Enable ......................................................................................................... 6-121

UPC-A Number System Character Transmission .................................................... 6-122

UPC-A Check Character Transmission .................................................................. 6-123

Expand UPC-A to EAN-13 ................................................................................... 6-124

UPC/EAN AIM ID ............................................................................................... 6-125

UPC-A Label ID ................................................................................................. 6-126

UPC-A 2-Digit Supplemental Label ID .................................................................. 6-127

UPC-A 5-Digit Supplemental Label ID .................................................................. 6-128

UPC-A 128 Supplemental Label ID ....................................................................... 6-129

UPC-E Enable ......................................................................................................... 6-130

UPC-E Number System Character Transmission ..................................................... 6-131

UPC-E Check Character Transmission ................................................................... 6-132

Expand UPC-E to UPC-A ..................................................................................... 6-133

Expand UPC-E to EAN-13 ................................................................................... 6-134

UPC-E Label ID ................................................................................................. 6-135

UPC-E 2-Digit Supplemental Label ID ................................................................... 6-136

UPC-E 5-Digit Supplemental Label ID ................................................................... 6-137

UPC-E 128 Supplemental Label ID ....................................................................... 6-138

EAN-13 Enable ....................................................................................................... 6-139

EAN-13 First Character Transmission ................................................................... 6-140

EAN-13 Check Character Transmission ................................................................. 6-141

EAN-13 ISBN Conversion Enable ......................................................................... 6-142

EAN 13 Label ID ............................................................................................... 6-143

EAN-13 2-Digit Supplemental Label ID ................................................................. 6-144

EAN-13 5-Digit Supplemental Label ID ................................................................. 6-145

EAN-13 128 Supplemental Label ID ..................................................................... 6-146

Bookland AIM ID ............................................................................................... 6-147

Bookland Label ID ............................................................................................. 6-148

EAN-8 Enable ......................................................................................................... 6-149

EAN-8 Check Character Transmission .................................................................. 6-150

Expand EAN-8 to EAN-13 ................................................................................... 6-151

EAN 8 Label ID ................................................................................................. 6-152

EAN-8 2-Digit Supplemental Label ID .................................................................. 6-153

EAN-8 5-Digit Supplemental Label ID .................................................................. 6-154

EAN-8 128 Supplemental Label ID ....................................................................... 6-155

EAN-8 Decoding Levels ...................................................................................... 6-156

Other UPC/EAN Options ........................................................................................... 6-159

UPC/EAN Reconstruction .................................................................................... 6-160

Price Weight Check ........................................................................................... 6-161

Enable EAN Two Label ....................................................................................... 6-164

Addons ............................................................................................................ 6-165

UPC-A and EAN-13 Decoding Levels .................................................................... 6-167

GTIN Enable ........................................................................................................... 6-170

GTIN Label ID .................................................................................................. 6-171

GTIN 2-Digit Supplemental Label ID .................................................................... 6-172

GTIN 5-Digit Supplemental Label ID .................................................................... 6-173

GTIN Code 128 Supplemental Label ID ................................................................ 6-174

RSS-14 Enable ....................................................................................................... 6-175

Product Reference Guide 5

RSS-14 Check Character Transmission ................................................................. 6-176

RSS-14/EAN-128 Emulation ............................................................................... 6-177

RSS-14 2D Component Enable ............................................................................ 6-178

RSS-14 AIM ID ................................................................................................. 6-179

RSS-14 Label ID ............................................................................................... 6-180

RSS Expanded Enable .............................................................................................. 6-181

RSS Expanded EAN-128 Emulation ...................................................................... 6-182

RSS Expanded 2D Component Enable .................................................................. 6-183

RSS Expanded AIM ID ....................................................................................... 6-184

RSS Expanded Label ID ..................................................................................... 6-185

RSS Expanded Length Control ............................................................................. 6-186

RSS Expanded Maximum Label Length ................................................................. 6-187

RSS Expanded Minimum Label Length .................................................................. 6-188

RSS Expanded Fixed Length 1 ............................................................................. 6-189

RSS Expanded Fixed Length 2 ............................................................................. 6-190

Code 39 Enable ....................................................................................................... 6-191

Code 39 Start Stop Character Transmission .......................................................... 6-192

Code 39 Check Character Calculation ................................................................... 6-193

Code 39 Check Character Transmission ................................................................ 6-194

Code 39 Full ASCII ............................................................................................ 6-195

Code 39 AIM ID ................................................................................................ 6-196

Code 39 Label ID .............................................................................................. 6-197

Code 39 Length Control ..................................................................................... 6-198

Code 39 Maximum Label Length .......................................................................... 6-199

Code 39 Minimum Label Length .......................................................................... 6-200

Code 39 Fixed Length 1 ..................................................................................... 6-201

Code 39 Fixed Length 2 ..................................................................................... 6-202

Code 39 Stitching .............................................................................................. 6-203

Pharmacode 39 Enable ............................................................................................. 6-204

Pharmacode 39 Start Stop Character Transmission ................................................ 6-205

Pharmacode 39 Check Character Transmission ...................................................... 6-206

Pharmacode 39 Label ID .................................................................................... 6-207

Code 128 Enable ..................................................................................................... 6-208

Code 128 Transmit Function Characters ............................................................... 6-209

Convert Code 128 to Code 39 ............................................................................. 6-210

Code 128 AIM ID .............................................................................................. 6-211

Code 128 Label ID ............................................................................................ 6-212

Code 128 Length Control .................................................................................... 6-213

Code 128 Maximum Label Length ........................................................................ 6-214

Code 128 Minimum Label Length ......................................................................... 6-215

Code 128 Fixed Length 1 .................................................................................... 6-216

Code 128 Fixed Length 2 .................................................................................... 6-217

Code 128 Stitching ............................................................................................ 6-218

EAN-128 Enable ...................................................................................................... 6-219

EAN-128 AIM ID ............................................................................................... 6-220

EAN-128 Label ID ............................................................................................. 6-221

Interleaved 2 of 5 (I 2 of 5) Enable ............................................................................ 6-222

I 2 of 5 Check Character Calculation .................................................................... 6-223

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I 2 of 5 Check Character Transmission ................................................................. 6-224

I 2 of 5 AIM ID ................................................................................................. 6-225

I 2 of 5 Label ID ............................................................................................... 6-226

I 2 of 5 Length Control ...................................................................................... 6-227

I 2 of 5 Maximum Label Length ........................................................................... 6-228

I 2 of 5 Minimum Label Length ............................................................................ 6-229

I 2 of 5 Fixed Length 1 ...................................................................................... 6-230

I 2 of 5 Fixed Length 2 ...................................................................................... 6-231

I 2 of 5 Stitching ............................................................................................... 6-232

Codabar Enable ...................................................................................................... 6-233

Codabar Start Stop Character Transmission .......................................................... 6-234

Codabar Start Stop Character Set ....................................................................... 6-235

Codabar Start Stop Character Match .................................................................... 6-237

Codabar Check Character Calculation ................................................................... 6-238

Codabar Check Character Transmission ................................................................ 6-239

Codabar AIM ID ................................................................................................ 6-240

Codabar Label ID .............................................................................................. 6-241

Codabar Length Control ..................................................................................... 6-242

Codabar Maximum Label Length ......................................................................... 6-243

Codabar Minimum Label Length .......................................................................... 6-244

Codabar Fixed Length 1 ..................................................................................... 6-245

Codabar Fixed Length 2 ..................................................................................... 6-246

Codabar Stitching ............................................................................................. 6-247

Code 93 Enable ...................................................................................................... 6-248

Code 93 AIM ID ................................................................................................ 6-249

Code 93 Label ID .............................................................................................. 6-250

Code 93 Length Control ..................................................................................... 6-251

Code 93 Maximum Label Length .......................................................................... 6-252

Code 93 Minimum Label Length .......................................................................... 6-253

Code 93 Fixed Length 1 ..................................................................................... 6-254

Code 93 Fixed Length 2 ..................................................................................... 6-255

Code 93 Stitching ............................................................................................. 6-256

MSI/Plessey Enable ................................................................................................. 6-257

MSI/Plessey Check Character Calculation ............................................................. 6-258

MSI/Plessey Number of Check Characters ............................................................ 6-259

MSI/Plessey Check Character Transmission .......................................................... 6-260

MSI/Plessey AIM ID ........................................................................................... 6-261

MSI/Plessey Label ID ......................................................................................... 6-262

MSI/Plessey Length Control ................................................................................ 6-263

MSI/Plessey Maximum Label Length .................................................................... 6-264

MSI/Plessey Minimum Label Length ..................................................................... 6-265

MSI/Plessey Fixed Length 1 ................................................................................ 6-266

MSI/Plessey Fixed Length 2 ................................................................................ 6-267

MSI/Plessey Stitching ........................................................................................ 6-268

Standard 2 of 5 Enable ............................................................................................ 6-269

Standard 2 of 5 Check Character Calculation ........................................................ 6-270

Standard 2 of 5 Check Character Transmission ..................................................... 6-271

Standard 2 of 5 AIM ID ...................................................................................... 6-272

Product Reference Guide 7

Standard 2 of 5 Label ID .................................................................................... 6-273

Standard 2 of 5 Length Control ........................................................................... 6-274

Standard 2 of 5 Maximum Label Length ............................................................... 6-275

Standard 2 of 5 Minimum Label Length ................................................................ 6-276

Standard 2 of 5 Fixed Length 1 ........................................................................... 6-277

Standard 2 of 5 Fixed Length 2 ........................................................................... 6-278

Standard 2 of 5 Stitching ................................................................................... 6-279

Appendix A. LED/Beeper Indications & Controls ................................. A-1

Controls and Indicators ............................................................................................... A-2

LED and Beeper Indications ................................................................................... A-2

Volume/Tone Push Button ..................................................................................... A-6

Manual EAS Deactivation Push Button ..................................................................... A-8

Scale Zero Push Button ......................................................................................... A-9

Calibration Switch ............................................................................................... A-10

Appendix B. Cable Information............................................................ B-1

Introduction .............................................................................................................. B-1

General Specifications .......................................................................................... B-1

RS-232 Cable Pinout ................................................................................................... B-2

Scanner .............................................................................................................. B-2

RS-232 Cable Pinout — continued ................................................................................ B-3

Scale .................................................................................................................. B-3

IBM Cable Pinout ........................................................................................................ B-4

Scanner and Scale ............................................................................................... B-4

IBM USB Cable Pinout ................................................................................................. B-5

Scanner and Scale ............................................................................................... B-5

Auxilliary Port ............................................................................................................ B-6

External Handheld Input ....................................................................................... B-6

Power Cable .............................................................................................................. B-7

Connector Hardware ............................................................................................. B-7

Remote Display .......................................................................................................... B-8

Connector Hardware ............................................................................................. B-8

EAS Comm Port ......................................................................................................... B-9

EAS Deactivator Control Box Connection ................................................................. B-9

Appendix C. Keypad............................................................................. C-1

Appendix D. Host Commands............................................................... D-1

Accepting Commands from an RS-232 Scanner Host ....................................................... D-1

Appendix E. Factory Defaults............................................................... E-1

Appendix F. Handheld Data Format Requirements............................... F-1

Handheld Data Format Requirements General ........................................................... F-1

Datalogic Handheld Data Format Requirements .........................................................F-2

AIM Formats ...................................................................................................... F-10

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DATALOGIC SCANNING, INC. MAGELLAN® END USER LICENSE

AGREEMENT

Notice to End User: The Datalogic Product you have acquired contains embedded Software, which is integral to the product's operation. This
Software is being provided to you under license, subject to the terms and conditions of this Agreement. If you use the Datalogic Product, you will
be deemed to have accepted the terms and conditions of this Agreement. If you do not intend to be bound to the terms of this Agreement, Data­logic is not willing to license the Software to you, you may not use the Datalogic Product or the Software, and you must contact the party from
whom you acquired the Datalogic Product for instructions.

This End User Software License Agreement ("Agreement") is a legally binding agreement governing the licensing of the Software and Documentation by Dat­alogic,Scanning Holdings, Inc. and its subsidiaries and affiliates ("Datalogic") to the entity or person who has purchased or otherwise acquired a Datalogic
Product ("End User"). For purposes of this Agreement, any software that is associated with a separate end-user license agreement is licensed to you under
the terms of that license agreement. Datalogic and End User hereby agree as follows:

1. Definitions.

1.1 "Documentation" means materials such as user's guides, program reference guides, quick reference guides, manuals, or similar materials associated
with or related to the Datalogic Product, whether in printed, "online", or other form.

1.2 "Proprietary Information" means: (a) source code, object code, software, documentation, and any related internal design, system design, data base
design, algorithms, technology, technical data or information, implementation techniques, and trade secrets related to the Software, (b) any other trade
secrets marked appropriately or identified as proprietary or confidential, and (c) any information that End User, under the circumstances, should recog­nize as confidential. Proprietary Information does not include any information that the receiving party can establish was (1) in the public domain, (2)
already in the receiving party's possession or rightfully known prior to receipt, (3) rightfully lear ned from a third party not in violation of any other's pro­prietary rights, or (4) independently developed without access to Proprietary Information.

1.3 "Datalogic Product" means the Datalogic Magellan® 1000i series, Magellan® 1400i series, Magellan® 8100 series, Magellan® 8200 series, Magel­lan® 8300 series, Magellan® 8400 series, Magellan® 8500 series, Magellan® 9500 series, and/or Magellan SL® series scanner and/or scanner/scale
product, including all embedded Software in and all Documentation related to such product, which has been purchased or otherwise acquired by End
User, whether obtained directly or indirectly from Datalogic.

1.4 "Software" means any software or computer programs of Datalogic or its third party licensors in machine readable form which is embedded in the Dat­alogic Product, whether obtained directly or indirectly from Datalogic, including any replacement, update, upgrade, enhancement or modification.

2. Scope Of License Granted.

2.1 Datalogic grants to End User a non-exclusive, non-transferable, perpetual license to use the Software, solely on the Datalogic Product in which it is
embedded ("designated Datalogic Product"), in machine-readable form only, solely for End User's internal business purposes. This Agreement does
not convey ownership of the Software to End User. Title to the Software shall be and remain with Datalogic or the third party from whom Datalogic has
obtained a licensed right. As used in this Agreement, the term "purchase" or its equivalents when applied to the Software shall mean "acquire under
license." End User is not entitled to receipt or use of the source code to any Software.

2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or otherwise reproduce or remanufacture the Software, whether modified
or unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer the Software to any other person or organization, for pur­poses other than as expressly provided in this Agreement, without Datalogic's prior written consent.

3. Transfers, Support.

3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than the desig­nated Datalogic Product will be a material breach of this Agreement. However, Datalogic may elect not to terminate this Agreement or the granted
licenses, but instead may elect to notify End User that End User is deemed to have ordered and accepted a license for each breaching use. End User
shall pay Datalogic the applicable list price for such licenses as of the date of such breach.

3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer the Datalogic Product to any third party unless such third
party agrees with Datalogic in writing to be bound by the terms and conditions of this Agreement. Any such transfer of the Datalogic Product absent
such agreement shall be null and void.

3.3 End User may obtain support for Software from Datalogic at Datalogic's standard support fees and under Datalogic's standard support terms and con­ditions in effect at the time the support is requested.

4. Intellectual Property.

End User acknowledges that the Software constitutes valuable trade secrets of Datalogic or Datalogic's third party licensors and that the Software is pro­tected by intellectual property laws and treaties. The license set forth in this Agreement does not transfer to End User any ownership of Datalogic's or its third
party licensors' copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property rights and End User shall have no right to com­mence any legal actions to obtain such rights. End User shall not remove, modify, or take any other action that would obscure any copyright, trademark,
patent marking, or other intellectual property notices contained in or on the Datalogic Product.

5. Proprietary Information.

5.1 End User acknowledges that Proprietary Information is the confidential, proprietary, and trade secret property of Datalogic and Datalogic's third party
licensors and End User acquires no right or interest in any Proprietary Information.

5.2 End User shall not disclose, provide, or otherwise make available the Proprietary Information of Datalogic or its third party licensors to any person
other than End User's authorized employees or agents who are under confidentiality agreement, and End User shall not use the Proprietary Informa­tion other than in conjunction with use of the Datalogic Product exclusively for End User's internal business purposes. End User shall take steps to
protect the Proprietary Information no less securely than if it were End User's own intellectual property.

5.3 The provisions of this Proprietary Information Section shall survive and continue for five (5) years after the termination of this Agreement.

6. Limited Warranty.

6.1 Datalogic warrants that, under normal use and operation, the Datalogic Product will conform substantially to the applicable Documentation for the
period specified in the Documentation. During this period, for all reproducible nonconformities for which Datalogic has been given written notice, Data­logic will use commercially reasonable efforts to remedy nonconformities verified by Datalogic. End User agrees to supply Datalogic with all reasonably
requested information and assistance necessary to help Datalogic in remedying such nonconformities. For all defects reported to Datalogic within the
warranty period, Datalogic's liability is limited to providing End User with one copy of corrections or responding to End User's problem reports accord-

Product Reference Guide 9

ing to Datalogic's standard assistance practices. Datalogic does not warrant that the product will meet End User's requirements or that use of the prod­uct will be uninterrupted or error free, or that Datalogic's remedial efforts will correct any nonconformance. This limited warranty does not cover any
product that has been subjected to damage or abuse, whether intentionally, accidentally, or by neglect, or to unauthorized repair or unauthorized instal­lation, and shall be void if End User modifies the product, uses the product in any manner other than as established in the Documentation, or if End
User breaches any of the provisions of this Agreement.

6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS PROVIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES
OF ANY KIND, EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT, AND SPECIFICALLY DISCLAIMS THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7. Infringement.

7.1 Datalogic will defend End User against any claim in a lawsuit that the Datalogic Product furnished hereunder infringe a United States patent or copy­right of a third party and Datalogic will pay any damages finally awarded against End User by a court of competent jurisdiction that are attributable to
such claim or will pay End User's part of any settlement that is attributable to such claim, provided, that 1) End User notifies Datalogic promptly in writ­ing of the claim, 2) Datalogic controls the defense or settlement of the claim, and 3) End User cooperates fully with Datalogic in such defense or settle­ment. All notices of a claim should be sent to Datalogic Scanning Holdings, Inc., Legal Department, 959 Terry Street, Eugene, OR 97402.

7.2 In the defense or settlement of any such claim, Datalogic may, at its option, 1) procure for End User the right to continue using the Datalogic Product,

2) modify the Datalogic Product so that it becomes non-infringing, 3) replace the Datalogic Product with an equivalent product not subject to such
claim, or 4) provide End User an opportunity to return the Datalogic Product and receive a refund of the purchase price paid, less a reasonable allow­ance for use.

7.3 Datalogic shall have no liability to End User for claims of infringement based upon 1) the use of any Datalogic Product in combination with any product
which Datalogic has not either furnished or authorized for use with such Datalogic Product 2) the use of any Datalogic Product designed, manufac­tured, or modified to the specifications of End User, or 3) End User's modification of the Datalogic Product without written authorization from Datalogic.

7.4 THE FOREGOING STATES DATALOGIC'S COMPLETE AND ENTIRE OBLIGATION CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER
INTELLECTUAL PROPERTY INFRINGEMENT, CANCELS AND SUPERSEDES ANY PRIOR AGREEMENTS, WHETHER ORAL OR WRITTEN,
BETWEEN THE PARTIES CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS,
OR FUTURE AGREEMENTS OR DEALINGS BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE
WRITING SIGNED BY BOTH PARTIES.

8. Limitation Of Liability.

EXCEPT AS PROVIDED IN SECTION 7, DATALOGIC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO
EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PROD­UCT LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE DATALOGIC
PRODUCT. UNDER NO CIRCUMSTANCES SHALL DATALOGIC BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA,
INTERRUPTION OF BUSINESS OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE,
EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF DATALOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Government Restricted Rights; International Use.

9.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private
expense as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.

9.2 If End User is using the Datalogic Product outside of the United States, End User must comply with the applicable local laws of the country in which the
Datalogic Product is used, with U.S. export control laws, and with the English language version of this Agreement. The provisions of the "United
Nations Convention on International Sale of Goods" shall not apply to this Agreement.

10. Termination.

10.1 Either party may terminate this Agreement or any license granted under this Agreement at any time upon written notice if the other party breaches any
provision of this Agreement.

10.2 Upon termination of this Agreement, End User immediately shall cease using any non-embedded software and shall return to Datalogic or destroy all
non-embedded software covered by this Agreement, and shall furnish Datalogic with a certificate of compliance with this provision signed by an officer
or authorized representative of End User. For embedded software, End User agrees to sign a waiver prepared by Datalogic concerning further use of
the embedded Software. End User's resumed or continued use of the embedded Software after termination shall constitute End User's agreement to
be bound by the terms and conditions of this Agreement for such use.

11. General Provisions.

11.1 Entire Agreement; Amendment
sedes all prior or contemporaneous agreements, written or oral, between the parties concerning the licensing of the Software. This Agreement may not
be changed, amended, or modified except by written document signed by Datalogic.

11.2 Notice. All notices required or authorized under this Agreement shall be given in writing, and shall be effective when received, with evidence of receipt.
Notices to Datalogic shall be sent to the attention of Contract Administration, Datalogic Scanning Holdings, Inc., 959 Terry Street, Eugene, OR 97402,
or such other address as may be specified by Datalogic in writing.

11.3 Waiver

11.4 Governing Law; Venue: This Agreement and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the

. A party's failure to enforce any of the terms and conditions of this Agreement shall not prevent the party's later enforcement of such terms and

conditions.

State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Oregon located in either Mult­nomah or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that Datalogic shall have the right, at its
absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's
assets are located.

. This document contains the entire agreement between the parties relating to the licensing of the Software and super-

11.5 Attorneys’ Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.

- END -

10 Magellan

®

9500

This Product Reference Guide contains comprehensive instructions on
how to install the scanner or scanner/scale (either model may be termed
“scanner” for the purpose of simplicity in this manual), how to program it
using special programming feature bar code labels, and advanced user
information as described in the following overview.

Manual Overview

Chapter 1, Introduction, presents the manual’s contents, describes features

and specifications, provides regulatory and safety information, and lists
the bar code symbologies the scanner will read.

Chapter 2, Site Preparation and Installation, supplies physical dimensions

for the scanner or scanner/scale and its most common accessories, and
details counter preparation and installation. Cable routing, connection
and testing are also explained in this chapter.

Chapter 1

Introduction

Chapter 3, Operation and Maintenance, describes use and maintenance;

providing details about operator controls, programming and diagnostic
modes, scale “zeroing” and calibration. Scanner and scale routine mainte­nance are outlined in this chapter as well.

Chapter 4, Problem Isolation, provides an outline of three scanner/scale

test modes: Selftest, Operational Tests and Diagnostic Tests. Descriptions
of the error indications if the scanner detects a system problem and trou­bleshooting flowcharts to aid in problem resolution are also presented.

Chapter 5, Calibration, explains scale calibration and verification proce-

dures, including procedures for calibrating the scale in pounds as well as
kilograms.

Product Reference Guide 1-1

Chapter 6, Programming, details procedures and provides custom bar-

codes for setting programmable scanner and scanner/scale features. This
chapter is organized by the categories: General Features, Interface Related
Features and Symbology Related Features.

Appendix A, LED/Beeper Indications & Controls, lists the various functions

and indications of the scanner/scale control panel features.

Appendix B, Cable Information, outlines wire requirements, connector

specifications and pinout details for associated product cabling.

Appendix C, Keypad, furnishes bar codes representing the digits and char-

acters required to enter extended programming data needed during certain
programming sessions.

Appendix D, Host Commands, contains a partial listing of available host

commands that can be used with a compatible host interface.

Appendix E, Factory Defaults, is a table providing factory default pro-

grammable settings for common interfaces.

Appendix F, Handheld Data Format Requirements, provides application

notes describing the general format of data accepted by the scanner
through the auxilliary port as transmitted from a handheld scanner.

How to Use This Manual

You’ll find it helpful to familiarize yourself with the first chapter of this
manual, since it provides both a general description of the product’s fea­tures and an overview of the manual’s contents and organization. Refer­ence the other chapters as required for information about scanner or
scanner/scale installation, operation, maintenance, calibration and bar
code programming.

1-2 Magellan

®

9500

Manual Conventions

LEGAL NOTE

‘NOTE’ blocks contain information that is helpful and rec­ommended. They provide information that is critical to
operations and/or procedures described in this manual.

‘LEGAL NOTE’ blocks indicate procedures or activities
which may be regulated under law by governmental
agencies. It is your responsibility to ensure compliance
with the regulations that govern installation of weighing
devices.

‘CAUTION’ blocks inform you that proper handling
(adherence to the procedures described) is required to
avoid damage to equipment and/or property.

‘WARNING’ blocks alert you to potential physical harm or
injury. These statements do not include potentially fatal
hazards, which would be designated as ‘DANGER’
blocks. Use of this product does not warrant the need for
a DANGER block.

Manual Overview

Product Reference Guide 1-3

Scanner and Scanner/Scale Nomenclature

g

O

e

w

w

/

n

Controls, indicators and other nomenclature are shown in Figure 1-1.

Figure 1-1. Scanner/Scale Nomenclature

Scanner LED (Green)

Volume

Bonnet

Scale Zero
Push Button

Tone Push Butto

hing Surface — Lean

Wei

versize Produce Her

Scale LED (Yellow)

EAS LED
(Tri-Color)

Vertical Windo

Horizontal Windo

Manual EAS
Deactivation Push
Button

Produce Rail

All Weighs™ Platter

1-4 Magellan

®

9500

Connectors

POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER

Connection to

this port is

Optional

AC Brick Input

OR

Power off Terminal

(POT) Brick Input

Scale Data (dual

cable scanner/scale)

Drives Remote Display· Label Data

· Scale Data (for
single cable interfaces)

· Application Download
(where appropriate)

· Test Port

· On Screen
Programming (OSP)

· Application Download

· RS-232 Handheld
Scanner Input

· Auxilliary RS-232
Label Data Output

Models with scale

only

Connection to
external Sensor­matic

®

ScanMax Pro

TM

controller box.
Controls EAS
deactivation system.

Dual cable units only.

(Scale connection may

be handled through

POS Terminal port)

POS Terminal Remote Display Aux. Port EAS PortPowerScale Host

0.00

Scanner and Scanner/Scale Nomenclature

The appearance of the connector panel will vary depending upon the fac­tory options purchased with your model. Reference

Figure 1-2. Connector Panel

Figure 1-2.

Product Reference Guide 1-5

Physical Parameters

This chapter provides specifications for performance, environmental and
electrical parameters. Reference the second chapter of this manual,

Preparation and Installation, for physical measurements of all models and

some accessories.

Scanning

The scanner has a scan zone between the two windows where the scanner
projects laser light in order to scan items. Two separate projections, one
from the horizontal window and one from the vertical window, combine
to form a zone where bar code labels are read. Refer to
ning Items" for more information.

Deactivating EAS Tags

Deactivation of Sensormatic® ScanMax ProTM EAS (Electronic Article
Surveillance) anti-theft labels is an additional function that can be per­formed by the scanner. More information about this feature can be refer­enced under the following topics:

Chapter 2, "EAS Considerations"

•

Site

Chapter 3, "Scan-

•

Chapter 3, "Deactivating Security Labels"

•

Chapter 6, "EAS Features"

1-6 Magellan

®

9500

Weighing

Physical Parameters

Specifications for scale capacity, settling time, minimum and maximum
static weight, zeroing, and warm-up time are given below. For more infor­mation regarding the topic:

tion and Maintenance

Proper Weighing Technique, refer to the Opera-

chapter of this manual.

Rated Weight Capacity

The scale’s operational weight capacity is:

• 30.00 pounds, displayed in 0.01 increments
OR

• 15.000 kilograms

1

, displayed in 0.005 increments.

Minimum Increment

The minimum weight that can be accurately measured by the scale is 0.02
lb. (0.005 kg).

Maximum Static Weight (Overload)

A maximum static weight of 150 pounds (68 kg) can be sustained by the
scale without incurring damage or degrading performance.

Automatic Zero Maintenance

The scale’s software constantly monitors and adjusts the Zero point as
long as the deviation is within acceptable limits
any debris accumulation or removal. During power-up, the scale automat­ically re-zeros after verifying that all subsystems are functional. Addition­ally, the scale may be manually “zeroed” by pushing the Scale Zero Push
Button located on the top of the vertical enclosure.

1. The scale can also be set for 9.99 kg max.

2. Acceptable limitis of deviation are set at -0.2 to +0.6 pounds (-0.078kg to 0.23kg), which is -0.67 to
+2.0% of total capacity.

Product Reference Guide 1-7

2

, while compensating for

Warm-Up Time

There are two pertinent warm-up times that apply to the scanner or scan­ner/scale:

The two warm-up periods can be performed concurrently, thereby reducing
the total required warm-up time to 60 minutes.

NOTE

Thermal Equilibrium

When the unit is moved from a cooler temperature (such as a storage area)
to a warmer environment (such as a checkstand location), 60 minutes
must be allowed to acclimate the unit to ambient conditions prior to cali­bration or operation.

Power-up

Once installed and powered up, a warm-up time of 15 minutes must be
allowed before calibrating or performing weighing operations.

User Configurable Warm-up

The user may configure the unit for a pre-programmed warm-up time
that is activated every time the scanner is powered up. During this time,
the scale is viewed by the POS terminal as off-line.

Contact technical support to learn more about this advanced program­mable feature.

NOTE

1-8 Magellan

®

9500

Figure 1-3. Environmental Specifications

Physical Parameters

Operation

Illumination
Artificial Light:
0-450 Foot-candles
(4,842 LUX)

Storage

POS Scanner

+40 C +104 F

10 C 50 F

Temperature
10 to +40 C

50 to +104 F

Sunlight:
0-8,000 Foot-candles
(86,080 LUX)

(Datalogic MS-0006-13-0004)

+70 C +158 F

-40 C -40 F

Temperature

-40 to +70 C

-40 to +158 F

Spill Proof

Dust Resistant Optics Cavity, IP5X

Humidity

Hot / Wet 40°C / 95% RH

Hot / Dry 40°C / 5% RH

Cold / Dry 10°C / 5% RH

Warm / Wet 25%C / 50% RH

Product Reference Guide 1-9

Electrical Specifications

Before installation, always verify that the site’s electrical service meets the
scanner/scale’s requirements. The scanner has been engineered for com­patibility with most international electrical systems operating in ranges
from 100 to 240VAC at 50-60 Hz. Verify that the power source will sup­ply “clean” electrical power to the equipment; that is, it must be free of
excess electrical noise.

Check the IEC power cord shipped with the scanner/scale. If the cord will
not plug into your AC power receptacle, the power cord shipped is not
compatible with your electrical system. Please contact your distributor
immediately to receive the necessary information and components to
ensure electrical compatibility.

Power Supply

The scanner utilizes a single power supply for all models. Unique installa­tion and international connections are accomplished through selection of
the proper IEC power cord

VOLTAGE FREQUENCY PART NUMBER

100-240VAC ±10%

CAUTION

NOTE

50-60 Hz

Safe operation of your scanner or scanner/scale requires properly grounded
electrical outlets. Be sure to have a qualified electrician certify the earth­ground connection on circuits which will be used to power the unit.

The scanner is powered on/off by connecting/disconnecting its AC power
supply.

8-0582

1-10 Magellan

®

9500

Laser and Product Safety

Laser safety requirements are based on IEC Standard Publication 60825-1
(2001) and CDRH 21CFR, Chapter 1, Subchapter J and (CDRH) Laser
Product Performance Standard, User information [1040.10(h)1]:

• User Maintenance. No user maintenance of the system other than
cleaning of the scan windows is required.

• Radiant Energy. The scanner is an IEC Class 1 and CDRH IIa laser
product. The system uses two embedded Class 3B Visible Laser
Diodes (VLDs). No attempt should be made by the user to remove
the protective housing of the scanner/scale.

• Laser Light Viewing. The horizontal and vertical scan windows are
the only apertures through which laser light may be observed in this
product.

Exposure to the light emitted from the scan windows has been shown not
to be harmful. The safety record of bar code scanning is perfect after mil­lions of hours of use worldwide. This safe and efficient use of laser tech­nology has gained wide acceptance in industries throughout the world.

Operators and installers of the unit should observe the following cautions
and warnings:

Laser and Product Safety

Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous laser light exposure.

The use of optical instruments with the scanner will increase eye hazard.

CAUTION

Product Reference Guide 1-11

(Optical instruments include binoculars, microscopes, telescopes and mag­nifying glasses. This does not include eyeglasses worn by the user).

To prevent exposure to laser light, do not remove the protective housing of
the scanner. There are no user-serviceable parts inside your scanner or
scanner/scale.

CAUTION

WARNING

Safety precautions to be taken:

No adjustments or alteration of the scanner or scanner/scale housing are to
be attempted by the user.

The failure of the facet wheel motor while the unit is continuing to emit a
laser beam causes the emission levels to exceed those for inherently safe
operation. The unit has safeguards to prevent this occurrence. If, however, a
stationary laser beam is ever emitted, the failing unit should be disconnected
from its power supply until repaired by a qualified technician.

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equip­ment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his or her own expense.

This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe A respecte toute les exigences du
Reglement sur le material broilleur du Canada.

1-12 Magellan

®

9500

Labeling

Labeling

Regulatory, reference and safety labeling is shown in Figure 1-4.

Figure 1-4. Labeling

III

N= 3000

max

Max 15 kg
Min 0.1 kg

e = 0.005 kg

Max 30 lbs

Min 0.2 lb

e = 0.01 lb

+10°C/+40°C

90/384/EEC

Or...

n = 3000

max

III

e = .01 lb

min

NTEP: 02 - 043
AM - 5454

CAPACITE

15.000 x .005 kg
CAPACITY

30.00 x .01 lb
+10°c to +40°c

M

Located on Spider
Assembly (Scale
Models ONLY)

Two labels located on

EAS Dual-Antenna models

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not caus
(2) this device must accept any interference received,
including interference that may cause undesired operation.

COVERED BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 4,709,195 4,709,369 4,712,853 4,749,879 4,786,798 4,792,666 4,798,943 4,799,164
4,816,660 4,861,972 4,861,973 4,866,257 4,868,836 4,879,456 4,963,719 4,991,692 5,144,118 5,179,270 5,198,649 5,247,162 5,229,588 5,410,108
5,459,308 5,440,110 5,475,207 5,493,108 5,705,802 5,723,852 5,834,708 5,929,421 6,059,189 6,237,852 RE37,166 OTHER PATENTS PENDING

e harmful interference, and

N263

Located on EAS Single-Antenna models

IEC CLASS 1 LASER PRODUCT

U.S., CANADA, MEXICO AND JAPAN

Class IIa Laser Product. Avoid long term viewing of direct laser light.
Appareil à laser de classe IIa. Éviter toute exposition prolongée de la vue à lumière laser directe.
Producto Laser Clase lla. Evite mirar, de manera continua, directamente a la luz del laser.

Located inside Optics Chassis

• CAUTION - CLASS 3R LASER RADIATION WHEN OPEN. AVOID DIRECT EYE EXPOSURE.

• ATTENTION - RAYONNEMENT LASER DE CLASSE 3R CARTER OUVERT. EVITEZ L'EXPOSITION
DIRECTE DE L'OEIL.

• ACHTUNG - NACH ÖFFNUNG LASERSTRAHLUNG NACH KLASSE 3R AUGENKONTAKT MIT
LASERSTRAHL VERMEIDEN.

• PRECAUCIÓN - CUANDO ABIERTO, EMITE RAYO LASER DE LA CLASE 3R.

• ADVERTÊNCIA - QUANDO ABERTO, EMITE RAIO DE LASER DA CLASSE 3R.

• ATTENZIONE - RADIAZIONI LASER CLASSE 3R SE APERTO. EVITARE L'ESPOSIZIONE DIRETTA
AGLI OCCHI.

• VARNING - KLASS 3R LASERSTRÅLNING UTAN FÖRSLUTNING. UNDVIK DIREKT ÖGONKONTAKT.

•

•

•

Product of USA

d
u
c

ti
o
n

U S

THIS LASER PRODUCT COMPLIES WITH 21CFR 1040
AS APPLICABLE AS A CLASS IIA PRODUCT

This Class A digital apparatus complies with Canadian ECES-003.
Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du Canada.

P
r
o

m

ty

onitored

fe

d

a

te

S

s

te

PRODUCT SERVICE

NRTL

CLASS 1 LASER PRODUCT
LASER KLASSE 1
CATAGORIA 1 PRODUCTO LASER
APPAREIL Á LASER DE CLASSE 1
based on 10 sec; IEC 60825-1:2001

Input: 50 - 60 Hz (0.5 - 0.25A)

90 - 265VAC (P/N 8-0559)
Power: 18 Watts (max)

Output:
+5V at 2.0A
+12V at 0.7A

6-0928

0.00

POS Term in al Remote DisplayAux. Port EAS PortPowerScale Host

MAGELLAN 9500

This illustration shows general label placement ONLY. Actual label
appearance and location may vary. View the labels on the product, or

contact your nearest sales or service office for regulatory, patent and other
information.

Product Reference Guide 1-13

Agency Compliances

The scanner and scanner/scale meets or exceeds the requirements for its
device type as set forth by the following agencies and regulations:

COUNTRY COMPLIANCE COMMENTS

Electrical

United States UL 60950 TÜV NRTL/UL

Canada CAN/CSA C22.2 No. 60950 TÜV NRTL/UL

World IEC60950 / IEC 825-1:2001 TÜV CB

Emmisions

United States 47CFR Part 15J FCC

Canada ICES-0003 Class B

Europe EN 55022 Class B

Safety & Emissions EMC Directive 89/336/EEC CE Mark

LV Directive 73/23/EEC CE Mark

Laser Safety

United States CDRH, 21CFR Part 1040 CDRH Class IIa laser device

Canada same as CDRH SGM-1 specification

Weights & Measures

United States

Canada Measures Canada

New York New York Certificate

NIST Handbook 44 (Dept. of Com­merce)

EU 90/384/EEC Directive NWML

OImL R76-1 and R76-2 NSC

Contact Datalogic® Product Marketing at [phone], or your Datalogic representative for a complete listing
of approvals for other countries.

1-14 Magellan

®

9500

Bar Codes Supported

The scanner can read/decode the following bar code types (symbologies):

• UPC Versions A & E

• UPC Supplementals and Add-ons (2 & 5 digit supplimentals, Cou­pon code and Code 128)

• Plural Stage Dual UPC Bar Codes for Japan ( 2 label read)

• Reduced Space Symbology (RSS) RSS-14, RSS expanded, RSS
Stacked

• EAN-8 & 13

•JAN-8 & 13

• UCC/EAN-128

•Code 39

• Code 39 full ASCII

• Code 128 (including conversion to Code 39)

•Code 93

Bar Codes Supported

• Interleaved 2 of 5 (I 2 of 5)

• Italian Pharmacode (Code 39)

• Codabar

•MSI/Plessey

Product Reference Guide 1-15

NOTES

1-16 Magellan

®

9500

Chapter 2

Site Preparation and

Installation

This chapter provides a reference for preparing most checkstands to
receive the scanner or scanner/scale. Included are physical parameters and
instructions for checkstand preparation, power and ventilation consider­ations, cable routing information and unit installation.

Site Preparation lists all procedures necessary to prepare the checkstand.
The instructions that follow, titled
the three models that are available (shown in
tate easy installation into almost any checkstand application around the
world:

Model 9501 — Scanner only Model 9502 — Scanner/Scale

Checkstand Preparation, detail steps for

Figure 2-1 below) to facili-

Some models are designed to fit with little or no modification into open­ings cut for previously installed scanners such as Magellan

®

NCR
applications with smaller footprint requirements.

Once the procedures in this chapter are complete, the scanner is ready for
scanning operation
installed, calibration will be required before placing the unit into opera­tion. You must consult the local weights and measures authority to ensure
that all legal requirements are met concerning calibration and certifica­tion.
the scale in either pounds or kilograms.

Product Reference Guide 2-1

scanner models 7820/24 and 7870. Other models are designed for

1

; with the exception that if a scanner/scale was

Chapter 5, Calibration, contains detailed procedures for calibrating

1. Electronic Article Surveillance (EAS) operation requires the installation of the Sensormatic® Scan­Max Pro

TM

antenna and controller.

®

scanners, or

Figure 2-1. 9500 Models

Model 9501 Model 9502

Pre-Installation Considerations

It should be noted that the scope of this manual does not encompass all
factors related to worker safety and checkstand design. It does, however,
offer a list of considerations that may be helpful in ensuring greater safety
and productivity. Careful planning using these general guidelines should
result in a more efficient, comfortable work environment.

The U.S. Bureau of Labor Statistics reports that the incidence of repetitive
motion injuries has increased dramatically in recent years. Checkstand
design and scanner installation and operation procedures can reduce the
risk of repetitive motion injuries, but not eliminate it.

Although there are currently no formal guidelines for checkstand ergo­nomics, the Food Marketing Institute (FMI) and the National Institute of
Occupational Safety (NIOSH) of the Department of Health and Human
Services have released the reports listed at the end of these recommenda­tions. These reports contain useful suggestions for ergonomic improve­ment of checkstand designs and scanner installation, maintenance and
usage. Portions of the reports are summarized below. For copies of the
complete reports, or to inquire about any modifications to the recommen­dations, contact FMI and NIOSH at the addresses listed at the end of
these recommendations.

2-2 Magellan

®

9500

Checkstand Design

1. Select a design which allows load-sharing by several muscle groups
(for example designs which allow the cashier to use both hands for
scanning and bagging).

2. Select checkstands which deliver products to the cashier on an input
belt and do not require the unloading of items from a cart. These
designs put less stress on the cashiers’ shoulders and back.

3. Minimize the distance between the input and take-away conveyors
(i.e., the distance the cashier has to reach to move the products).

4. Minimize the width of the input conveyor to reduce the cashier’s
reach to items on the far side of the belt; use a diverter to direct
products closer to the cashier.

5. Select a design which encourages the cashier to slide products across
the scanner rather than gripping and lifting. Make sure the horizon­tal surface of the scanner is flush with all surrounding surfaces.

6. Choose a design which integrates the scanner and scale to eliminate
extended reaches and lifts during weighing tasks.

Checkstand Design

7. Provide an easily accessible bag stand at a height 13 - 17 inches (33 -

43.2 cm) lower than the top surface of the checkstand to reduce
stresses to the shoulders, elbows, and risks associated with lifting
products into bags.

8. Do not position the bag stand between the cashier and the scanner,
due to the increased reach involved.

9. Position the scanner’s horizontal scanning surface 34 - 36 inches
(86.4 - 91.4 cm) above the floor. Maintain a minimum of five
inches (12.7 cm) clearance between elbows and work surfaces.

10. Provide adjustable keyboard mounting (height, tilt, and horizontal
reach).

11. Position the printer, cash drawer, and other checkstand devices the
cashier uses within easy reach (less than 18 inches/45.7 cm).

12. Provide adequate toe space, foot rests or rails, antifatigue mats, and
where feasible, an adjustable seat or stand against which the cashiers
can lean.

Product Reference Guide 2-3

Scanner Installation

1. Mount the horizontal surface of the scanner flush with the counter­top to encourage slide scanning rather than lifting.

2. Position the centerline of the scanner read area 8 - 10 inches (20.3 -

25.4 cm) from the edge of the checkstand (cashier side).

Scanner Maintenance

1. Keep scanner windows clean. This will improve productivity and
reduce rescans.

2. Replace scanner glass when excessive scratches are evident.

References

Anonymous, 1992, “Ergonomic Improvement of Scanning Checkstand
Designs”,
Food Marketing Institute
800 Connecticut Ave. N.W.
Washington, D.C. 20006

Grant, Katharyn A. et al., 1992, “Ergonomic Evaluation of Checkstand
Designs in the Retail Food Industry”,
National Institute of Occupational Safety and Health
4676 Columbia Parkway
Cincinnati, Ohio 45226

Scanner Usage

1. Minimize handling of heavy/bulky products. Leave these items in
the cart and use an alternative entry method such as key entry of
short PLUs, or handheld scanning.

2. Regularly train cashiers in proper scanning methods and ergonomics
principles, such as:

2-4 Magellan

®

9500

Develop a smooth fluid motion during scanning, sharing
work equally between hands.

Use the entire hand for grasping and lifting items.

Since the scanner reads labels on all four sides plus the top
and bottom, there is no need to turn a bar code toward either
of the scanner windows.

Develop efficient scanning motions, not necessarily faster
hand movements. Simply slide the item across the scanner’s
horizontal window with as little orientation motion as neces­sary.

Leave items in an upright position; do not lift and tilt.

Learn how the scanner functions and where the scanning area
is located.

Do not favor either the vertical or horizontal window; slide
items across the scanner in their natural orientations on the
checkstand as much as possible.

Site Preparation Overview

Site Preparation Overview

Consider the following factors before installing the scanner or scanner/
scale and its optional Remote Scale Display.

Ventilation Requirements:

The scanner operates without the use of a
ventilation fan. As long as there is adequate convective air flow and no
major heat producing equipment in close proximity, the unit’s housing
provides adequate heat dissipation. The air temperature in the checkstand
around the scanner must not exceed 104°F (40°C).

Service Access Requirements:

Routine operations such as ‘zeroing’
and calibration do not require removal of the scanner from the checkstand
or disassembly of the product. The installer should plan service access for
the AC/DC Power Supply and cables.

Product Reference Guide 2-5

Recommended Power Installation:

Since the typical grocery envi­ronment includes conveyor belts and electric motors, care should be taken
to ensure that the scanner has a supply of “clean” power (power without
excessive electrical noise). A wiring diagram shows the recommended wir­ing that will provide the scanner with a “clean” source of power. Refer to

Figure 2-4.

Counter Preparation:

Since the majority of grocery checkout lanes are
designed as “left-hand take away,” the counter drawings in this chapter
focus on this counter design. Simply reverse the layout for a “right-hand
take away” requirement. The unit scans equally well in either of these two
configurations.

Liquid Drainage:

Should a liquid spill occur, ensure that moisture can

flow through the checkstand without pooling.

Leveling:

Plan ahead and provide screws/bolts in the checkstand mounts
and a leveling guide (board) to allow leveling of the scanner or scanner/
scale within the counter. Use a 0.375” thick board to replicate the mount­ing flange on the long scanner or scanner/scale, and adjust screws or bolts
until the board is flush within the counter. Use a 4.0” wide board stood on
its end to adjust leveling screws/bolts in rail support applications.

Cable Routing:

Placement of the scanner/scale should be planned to
allow easy access to other components as well as optimize communication
between the scanner, the POS terminal, the optional Remote Scale Dis-

®

play and the Sensormatic

ScanMax ProTM controller. Note that cables
may drop straight down from the scanner’s connector panel, or may be
conveniently routed along the unit’s side using the hardware provided. Do
not route interface cables near any electrical motors or other sources of
electromagnetic interference.

Remote Scale Display Placement:

The customer, and checker in
some instances, must be able to easily view and read the Remote Scale Dis­play. Ambient light and mounting height considerations are discussed
later in this chapter.

2-6 Magellan

®

9500

Ventilation and Spacing

DO NOT
Obstruct
Scan Zone

DO NOT
Obstruct
L-Platter
Removal

Allow a minimum
clearance of

1.5" (3.8cm)

(Enclosure)

(Keyboard Mount)

Vertical Clearance:

above the scanner bonnet for removal and replacement of the All
Weighs™ Platter (the L-shaped platter). Optimal clearance permits the
platter to be grasped at its top vertical edge and lifted for removal without
obstruction (such as a fixed keyboard mount or any type of enclosure).
Should such an enclosure be unavoidable, an alternate method of platter
removal using two coins may be employed, however a minimum vertical
clearance of 1.5” (3.8 cm) MUST be provided (reference
Another consideration is that the scan zone must be kept free of obstruc­tions such as enclosures, keyboard mounts, etc.

Figure 2-2. Vertical Clearance

Provision must be made to allow adequate space

Figure 2-2).

Ventilation and Spacing

Product Reference Guide 2-7

The scanner/scale’s perimeter housing has been designed to provide ade­quate space for convective cooling and unrestricted movement of the
weighing apparatus.
slots. The checkstand design must allow:

• The ambient air temperature inside the checkstand adjacent to the
scanner must not exceed 104°F (40°C).

Figure 2-3 shows the debris chutes and ventilation

• A source of air that provides adequate cooling by convective air flow.

DO NOT place the scanner in a close-fitting, fully enclosed checkstand. Pro­vide a MINIMUM of 16 square inches (103.2 square centimeters) of air intake
from below the installation for sufficient convective cooling.

NOTE

If motors, conveyor belts, or other heat producing equipment are located
near the scanner, forced air ventilation may be required. In most installa­tions, a 30 cfm (.84 cmm) axial fan should provide sufficient air move­ment. If a ventilation fan is installed, one with a removable filter that may
be washed or replaced is recommended.

Figure 2-3. Debris Chutes & Ventilation Slots

Spider Assembly
(Present only
in scale models)

Illustration shows
a Single-Antenna
EAS model in­stalled in a
right-to-left
position. Your
installation may
vary.

Debris Chutes/Ventilation Slots

2-8 Magellan

®

9500

Service Access

The scanner and scanner/scale have been engineered to allow performance
of all routine service and maintenance (such as “zeroing” and calibration)
without removing the scanner from the checkstand. Additionally all cable
connections made at the scanner can be connected and removed while the
unit is sitting on the countertop. The installer should provide service
access to all remaining cable connectors as well as the AC/DC Power Sup­ply (if installed).

Service Access

Product Reference Guide 2-9

Power Installation

Reference the wiring diagram in Figure 2-4 for the recommended fusing
arrangement.

Grounding

The AC/DC Power Supply should have an AC outlet with a clean earth
ground. If you are not sure how to verify the amount of electrical noise
(interference) on the power line, ask a qualified electrician to measure the
input line voltage.

Figure 2-4. Input Power Wiring

Checkstand

Breaker Panel

Neutral

Line

Ground

On/Off
Switch

Neutral

Line

Ground

AC/DC Power

Supply

On/Off
Switch

Scanner or

Scanner/Scale

Power
Mains

Main

Breaker

Panel

Panel

Ground

Earth

Ground

Panel

Ground

Neutral

Line

Ground

(e.g. Conveyor Belts, Motors, etc)

Lighting

POS Terminal

Inductive Loads

2-10 Magellan

®

9500

Checkstand Preparation

Reference Figure 2-5. When performing a first time installation into a
new checkstand, verify before cutting that room will be allowed for
cabling, the AC/DC Power Supply, and the Sensormatic
When making the opening, take extra care to accurately cut to the correct
dimensions. Mounting may require installation of support(s), countertop
routing, or other such devices. Depending upon checkstand design, you
may wish to install an item diverter to direct items toward the scan win­dow. See the instructions in this manual titled “Counter Cutout” for more
details concerning the location and preparation of the opening.

Figure 2-5. Installation Overview

Cable Routing

Groove

Checkstand Preparation

®

Controller Box.

Item Diverter

EAS Service

Connection

PO

S Te

rm
ina

l

Rem

ot
e

Di

sp
la

y

A
ux.

0.00

Po
r

t E

S
c
ale Host

P

o
wer

A
S Po

r
t

Connector

Bulkhead

AC/DC Power

Supply

Sensormatic
Controller Box

Product Reference Guide 2-11

®

Liquid Spills and Moisture

Select a checkstand design which allows fluids to flow through, and directs
liquids away from any electronic equipment or storage areas.

Counter Cutout

The most important consideration when planning the counter opening
for the scanner is the operator’s comfortable reaching distance. The ideal,
ergonomically sound installation allows items to be directed within easy
reach, and a scanning area requiring no lifting or special orientation of
items. If you haven’t already read the information at the beginning of this
chapter titled,
ing these instructions.

The symmetrical design of the scanner permits the operator to easily pass
items from one hand to the other while scanning (either from right-to-left
or left-to-right). With the unique 360- scan zone, scanning is accom­plished in one fluid motion. The operator simply slides the item from the
conveyor belt or diverter area through the scanning area and passes the
item to the other hand, which in turn bags it or places it on a take-away
conveyor belt. Movement should flow naturally over the surface of the
scanner.

Pre-Installation Considerations, please do so before continu-

Note that the following guidelines for preparing an existing checkstand to
accept a scanner, or incorporating the unit into a new checkstand design
will not be accurate for all installations. Although these guidelines will suf­fice for most standard installations, the installer may need to make adjust­ments for varying counter heights and thicknesses, support design, or
other checkstand limitations.

Figure 2-6 shows a typical “left-hand-take-away” checkstand design.

Follow these basic steps to install the unit:

1. Select a position for the scanner that offers a smooth product flow
which best accommodates the reaching distance of the average oper­ator.

2. Cut the opening in the countertop. Reference
out dimensions.

Figure 2-7 for cut-

2-12 Magellan

®

9500

Counter Cutout

3. Install the AC/DC Power Supply, the Remote Scale Display cable

and the interface cable(s) observing the following:

Interface cables (and display cable, if applicable) should be
routed away from all highly inductive electrical devices, like
motors and conveyor belts, and even away from the unit’s
power cable if possible.

Cables should be easy to remove in the event that replace­ment is required. A little planning now will save a lot of frus­tration later.

4. Connect and verify all system operations.

The scanner should be installed so that leading and trailing edges of the
All Weighs™ Platter are flush with the countertop to enhance smooth,
slide-through scanning (reference the insert in

Figure 2-6). Keep in mind

that the debris chutes on both sides of the platter provide the necessary
clearance for proper scale operation if you are installing a scanner/scale
(you won’t need to provide an additional gap for that).

Product Reference Guide 2-13

Figure 2-6. Typical Checkstand Design & Cutout Location

Remote Display

Conveyor

POS Terminal

Optional

Item Diverter

& Printer

Keyboard

Check

Writing

Stand

(Optional)

6.3"

(16.0cm)

Scan & Bag

Well

(Optional)

Take-Away

Belt

Bagging

Area

Deadplate

Scanner

Cash Drawer

(Below Scanner)

Flush — Correct

Above Flush — Incorrect

Below Flush — Incorrect

2-14 Magellan

®

9500

Refer to Figure 2-7 for dimensional information. Figure 2-8 and

28.9 lb.

(13.1kg)

Scanner/Scale

Weight

22.2 lb.

(10.1kg)

Scanner

Weight (w/o scale)

11.5"

(29.21cm)

SCANNER

11.1"
(28.19cm)
PLATTER

11.9"

(30.23cm)

20.0"

(50.8cm)

17.76"

(45.11cm)

6.5" (16.51cm)

7.0" (17.78cm)

13.5"

(34.29cm)

8.6"

(21.84cm)

Window

8.0"

(20.32cm)

Figure 2-9 provide counter cutout details for model 850x/950x inter-

changeability and minimum required counter cutout (for new 950x instal­lations) respectively.

Figure 2-7. Dimensions

Counter Cutout

Product Reference Guide 2-15

Figure 2-8. Cutout Dimensions: Recommended for 8500/9500 Interchangeability

20.125"

(51.12cm)

0.75"

(1.9cm)

18.625"

(47.30cm)

Rail

Rail

(Center Line)

11.625"

(29.53cm)

0.75"

(1.9cm)

Max. Radius = 0.25"

(0.64cm) 4x

20.125" ±0.06"

(51.2 ±0.15 cm)

18.625" ± .060"
(47.3 ±0.15 cm)

0.37" ± .03"

(0.94 ± 0.07 cm)

0.37" ± .030"

(0.94 ± 0.07 cm)

If leveling feet are needed,
use the placement shown here,
represented with plus signs (+).

3.0" ± .03"

(7.62 ± .76mm)

3.0" ± .03"

(7.62 ± .76mm)

0.75"

(1.9 cm)

1.5"

(3.8 cm)

0.75"± .060"

(1.9 ±0.15 cm)

0.75"± .060"

(1.9 ±0.15 cm)

4.0"

(10.2 cm)

0.375" ± 0.03"
(.95 ±.08 cm)

Liquid

Drainage

Liquid

Drainage

2-16 Magellan

®

9500

Figure 2-9. Cutout Dimensions: Minimum Required Counter Cutout

20.09 ± 0.06"

(51.03 ± 0.15cm)

1.22"

(3.1cm)

17.88 ± 0.06"

(45.26 ± 0.015cm)

Rail

Rail

(Center Line)

11.562"

(29.367cm)

1.0"

(2.54cm)

Max. Radius = 0.25"

(0.64cm) 4x

20.09" ± 0.06"

(51.03 ± 0.15cm)

17.88 ± 0.06"

(45.26 ± 0.015cm)

0.61" ± .03"

(1.55 ±0.07 cm)

.50" ± .030"

(1.27 ±0.07 cm)

If leveling feet are needed,
use the placement shown here,
represented with plus signs (+).

3.0" ± .03"

(7.62 ± .76mm)

3.0" ± .03"

(7.62 ± .76mm)

0.75"

(1.9 cm)

1.5"

(3.8 cm)

1.18"± .060"

(3.00 ± 0.15 cm)

1.00"± .060"

(2.54 ± 0.15 cm)

4.0"

(10.2 cm)

0.375" ± 0.03"
(.95 ±.08 cm)

Liquid

Drainage

Liquid

Drainage

Counter Cutout

Product Reference Guide 2-17

Checkstand Mounting

There are a number of things to take into account when installing the unit
into a checkstand. Key factors are ergonomic/worker safety, loading capac­ity and stability. Consider the scanner or scanner/scale’s weight when cal­culating the robustness of construction needed to support it as well as
maximum capacity of weighed and scanned items.

If you choose to rout a countertop with a thickness of 0.75” (1.9 cm) plywood,
you’ll need to add a backing strip that supports the area routed out for the
support flanges (see Figure 2-5). This support strip should minimally be
made of 0.75” (1.9 cm) thick plywood and be approximately 4.0” (10.2 cm)

NOTE

wide and 14.0” (35.6 cm) long. This strip should be glued as well as screwed
to the underside of the countertop.

Checkstand Vibration

Proper function of the scanner/scale is dependent upon an installation
which minimizes excess vibration from conveyor belts, fans, and other
such equipment. See
pected of causing operational problems.

Installation Overview

Chapter 4, Scale Error Reporting, if vibration is sus-

The preceding Site Preparation Overview dealt with installed location and
counter preparations to accommodate the scanner or scanner/scale. Hav­ing completed those steps, physical installation of the scanner or scanner/
scale can begin. The following instructions apply to all models.

This chapter describes:

1. Unpacking the unit.

2. Verifying operation before connecting to a POS system.

3. Routing and connecting cables.

4. Validating that your scanner communication parameters match the
POS terminal’s system requirements.

5. Confirming connection to the EAS system.

6. Functional testing to verify operation when connected to the POS
system.

2-18 Magellan

®

9500

Unpacking

Installation Overview

The following text describes each of these steps.

To unpack the unit:

• Inspect the package for signs of damage that may have occurred dur-

ing shipping. If damage is found, report it to your carrier immedi­ately.

• Lift out the accessory box containing the AC/DC Power Supply,

optional Remote Scale Display and cable (if present), and the Quick
Reference Guide.

• Remove the Quick Reference Guide and familiarize yourself with

the unit’s controls and features. Leave the guide at the checkstand
when the installation is complete.

• Remove the protective packing and carefully lift the unit from the

carton. Be sure to save the box and all packing material. In the event
of failure, the unit must be returned to the factory in its original
packaging

.

• Carefully lift off the All Weighs™ Platter as shown in Figure 2-22

and remove the protective foam pieces securing the weigh mecha­nism. Set the platter back in place.

For added protection during shipment, the All Weighs™ Platter is covered
with a tight-fitting layer of vinyl as shown in Figure 2-10. This vinyl layer
MUST BE REMOVED before placing the unit into service.

NOTE

Product Reference Guide 2-19

Figure 2-10. Remove Protective Vinyl

• Proceed to the Operational Verification instructions below.

Operational Verification

Follow these steps to ensure that your unit has arrived undamaged and is
fully functional before installing it in the counter and connecting it to
your POS system.

Protective vinyl

MUST be removed

from the

platter

before use.

1. Connect the scanner and the EAS antenna to the EAS Controller
Box (see

Figure 2-20 and Figure 2-21) and power-on the controller

box.

2. If the unit is a scanner/scale, connect the Remote Scale Display to
the proper connector on the unit’s connector panel (refer to

Figure 2-14). Note that if the Remote Scale Display is not con-

nected, a scanner power-up Selftest will sound a long, low beep, and
the number “8” will appear on the 7-segment display indicating a
remote display error. Power-down, connect a known-good Remote
Display to the appropriate port, and restart to correct this problem.
Alternatively, you can disable the Remote Display using program­ming bar codes (see

Chapter 6, Programming for more informa-

tion).

3. Connect the power cable at the scanner, then at the AC outlet.

2-20 Magellan

®

9500

NOTE

Installation Overview

When power is applied to the unit, the normal indicator sequence is:

• The scanner indicator (top-most, green LED) will be lit (dim)

steadily.

• The EAS indicator (bottom-most, tri-color LED) will flash ON/

OFF during power-up. Additionally, the 7-segment display will
flash the number ‘9’. indicating the EAS system is being initialized.

• If the Selftest detects a problem, the 7-segment display will display a

number code. Refer to

Chapter 4, Problem Isolation, for a descrip-

tion of failure codes and problem isolation procedures.

Scale calibration may be necessary to obtain a zero reading on the display on
rare occasions.

4. The unit should be permitted to reach thermal equilibrium before

proceeding to the next steps. (Reference the topic

Chapter 1.) When the unit is moved from a cooler temperature

Warm-Up Time in

(such as a storage area) to a warmer environment (such as a check­stand location), a period of 60 minutes must be allowed to acclimate
the unit to ambient conditions. Once installed and powered up, a
“power-up” warm-up period of 15 minutes must be allowed before
calibrating or performing weighing operations. These two warm­up periods may run concurrently.

5. Verify that the scanner or scanner/scale passes an operational test by

observing the following:

Product Reference Guide 2-21

NOTE

Scanner:

Pass UPC/EAN bar code labels in front of the scanner’s win­dows. Since the interface cable is not yet connected to the POS ter­minal, the scanner may be limited to reading only one or two labels
(see the note that follows). The scanner indicates when each label
has been successfully read by flashing the green scanner light and
emitting a good read tone (beep).

When not connected to the host, the scanner may be limited to reading only
one or two labels. (This limitation is dependent upon the interface type.) To
scan multiple labels without connecting to the host, place the unit in Scanner
Diagnostic Mode by pressing the Volume/Tone Push Button for four seconds.

EAS System:

The way in which EAS tags are deactivated is dependent
upon the way the scanner is currently programmed with regard to EAS
Mode. (See “EAS Mode” on page 6-48.) To test EAS system function...

• Coupled Mode — Pass an item containing both a bar code and an
active EAS tag over the scanner. Successful deactivation is indicated
by the bottom-most LED flashing first red, then orange, then
returning to green. The beeper will sound a good read beep.
If you have enabled the manual deactivation function available for
Coupled Mode (see “Manual EAS Deactivation Push Button” on
page 6-53), test the function by pressing the bottom push button. A
ticking sound will be heard which should cease upon deactivating an
EAS tag.

• Decoupled Mode — In this mode, items do not require a bar code
to be scanned to arm the deactivation function. Simply pass an
active EAS tag over the scanner in the same direction you would
scan a bar code. The bottom-most LED will flash red to indicate
deactivation. No beep is sounded to indicate deactivation in this
mode.

• Hybrid Mode — In Hybrid Mode, the scanner must be enabled,
however EAS deactivation in this mode also takes place without
needing to scan an item’s bar code. Pass an active EAS tag over the
scanner in the same direction you would scan a bar code. The bot­tom-most LED will flash red, then orange, then return to green.
The beeper may be configured to sound a high frequency beep to
announce successful deactivation.

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Installation Overview

- 0 -

Scale:

If the Yellow (middle, scale) LED is not lit, press the Scale Zero
Push Button momentarily. If the scale is operating correctly, the yel­low LED will illuminate and remain on steady, and the display will
show a reading of 0.00 lb (0.000 kg for metric). If the display is

blank or a is displayed, it may be necessary to calibrate
the scale before continuing. Refer to

Chapter 5, Calibration, for cal-

ibration procedures.

Remote Scale Display:

Check to verify that 0.00 lb (0.000 kg for met­ric) is displayed, then place an item on the weighing platter. Verify
that the display shows a weight and that the yellow LED goes out.
Remove the item and observe that Remote Scale Display shows 0.00
lb (0.000 kg for metric) and that the yellow LED is On.

6. Unplug the AC power cord from the outlet and disconnect the
power cord and Remote Scale Display cable from the scanner’s con­nector panel.

After you have verified that the scanner, EAS system and scale (if present)
are completely functional, continue with the following procedures to
complete the installation.

Product Reference Guide 2-23

Diagnostic Modes

Two diagnostic modes are available which allow you to initiate scanner or
scale diagnostic tests, as well as verify the scanner’s ability to read bar
codes.

Scanner Diagnostic Mode

While in Scanner Diagnostic Mode, continuous scanning of labels is
allowed, permitting the user to scan an unlimited number of bar codes
while troubleshooting problems. Under normal operation, the scanner
stores label data, awaiting the signal which transmits it to the host. When
the scanner is not connected to a host, it may read and store only up to
two labels, then quit reading until power is cycled (clearing the memory).
This mode of operation removes this limitation.

To place the scanner in Scanner Diagnostic Mode, press the Volume/Tone
Push Button for approximately four seconds. While pressing the button,
the scanner will first sound three tones, wait a few seconds, then sound six
rapid tones; after which you should immediately release the button.

While in Scanner Diagnostic Mode, identification numbers for interface
type, firmware and configuration will scroll continually across the scan­ner’s 7-segment FRU (Field Replaceable Unit) display. This is useful infor­mation for field diagnostics. See
For example, if the dual cable RS-232 interface (type 05) were enabled,
the firmware designation was R96-1234, and the configuration was R96­5593, the following would be shown (slowly, with blanking between each
of the items):

Figure 4-1 for the location of the display.

1

IF-05 r96-1234 r96-5593.

To exit Scanner Diagnostic Mode, cycle power to the unit or press and
hold the Volume/Tone Push Button for eight seconds to reset the scanner.
See the topic,

Scanner and Scale Reset in Chapter 3 for more information

about unit resets.

1. A listing of scanner interface identification numbers is available in Chapter 6, under the topic,

Interface Type.

2-24 Magellan

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Installation Overview

PASS

c XXX

Zero

XXXX

c XXX

-18.8.88

Scale Diagnostic Mode

To enter Scale Diagnostic Mode, press the Scale Zero Push Button for
approximately four seconds. Six rapid tones will be sounded, indicating
the unit is leaving normal operation and entering Scale Diagnostic Mode.
The Remote Display will flash a ‘1’ across the display while the dignostic
routine is being run. When diagnostics are completed successfully, the dis­play will indicate that the unit has passed the diagnostic test by displaying

. Next, the display shows a listing of how many times the unit
has been calibrated and zeroed in the form of: where x equals
the number of times the scale has been calibrated. Next, the unit will dis­play where x is the number of times the scale has been zeroed.
Finally, all segments will be displayed in the form of: to allow
visual verification of display function.
If the diagnostics routine is not completed successfully, the scanner will
sound a series of tones and the Remote Display will show an error code.
Tu r n t o

Press the Scale Zero Push Button once more to reset the unit and exit
Scale Diagnostic Mode. See the topic,
3 for more information about unit resets.

Chapter 4, Problem Isolation for a description of error codes.

Scanner and Scale Reset in Chapter

Cables & Connections

Considerations when routing the power and interface cables for the scan­ner and scanner/scale are:

• Ensure that cables are not pinched, kinked or pierced.

• Do not route interface cables in close proximity to electrical motors
or other sources of electromagnetic interference.

• Cables can drop directly from their connectors on the scanner, or,
alternatively, can be routed along the scanner’s side to the back (see

Figure 2-11).

Do not plug the AC power cord into the outlet at this time. It is a good
practice to always connect the power cable to the scanner first before plug­ging it into the AC receptacle. The procedures titled, Set-Up, provided
later in this chapter will instruct you to connect the power cord at that

Figure 2-11 illustrates the basic cable routing scheme.

time.

Product Reference Guide 2-25

Figure 2-11. Cable Routing

Scanner

AC Power

Switch

(recommended)

AC/DC
Power
Supply

EAS Controller Box

AC Power

EAS Interface Cable

Scanner

Interface

Cable

Scale

Interface

Cable

(Scanner/Scale)

Optional

Remote Scale
Display Cable

(optional

Scanner/Scale)

POS Terminal, Printer &

Cash Drawer

Remote

Display

Keyboard

Alternate

Cable

Routing

EAS Antenna Cable

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Remote Scale Display Placement/Installation

5.51"

(14 cm)

3.1"

(7.8 cm)

2.3"

(5.8 cm)

Figure 2-12 provides physical dimensions for the AC/DC Adapter (part

number 8-0582).

Figure 2-12. Physical Measurements: AC/DC Adapter

Remote Scale Display Placement/Installation

When installing the optional Remote Scale Display, consider both the cus­tomer’s viewing angle and the amount of daily ambient light conditions
anticipated at this installation site.
ment for the display head.

Lighting Considerations

The display will be easily readable unless placed in direct sunlight or other
very strong light sources. Light interference will not be a factor in most
installations.

Product Reference Guide 2-27

Figure 2-13 shows available adjust-

Viewing Angle

The optimum viewing angle is directly facing the customer. To ensure that
the display is easily readable for the majority of your customers, the dis­play should be approximately 48 to 60” (122 to 152 cm) from the floor.

Check with local Weights and Measures authorities regarding proper posi­tioning of scale displays used in retail trade.

NOTE

Figure 2-13. Remote Scale Display

0.00 lb

40˚

40˚

25˚

25˚

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Remote Scale Display Placement/Installation

The connector at the Remote Scale Display end is secured with a rubber band
during shipping to prevent damage to the “locking tabs” (see Figure 2-15).
After routing the cable, remove this rubber band before the cable end con­necting to the Remote Scale Display head. Failure to remove the band will

NOTE

keep the connector from latching properly when it is connected to Remote
Scale Display port.

Placing and Installing the Remote Scale Display

(Short Pedestal Base ONLY)

1. Determine where you want to install the Remote Scale Display
based on your counter design, the viewing angle and lighting con­siderations discussed previously. Reference
play’s physical dimensions.

Figure 2-14 for the dis-

NOTE

2. Use the short pedestal base template provided in

Figure 2-16 to

mark locations of the mounting screw and cable routing holes. The
mounting screw holes are on 3

Before drilling, ensure the holes in your base match with the holes indicated
on the template.

3. The cable can either be routed through a

3

/8” (8.57 cm) centers.

3

/4” (19 mm) diameter
hole directly under the mounting base or through the cutout in the
back of the base (see

Figure 2-15).

4. Drill the mounting screw holes using a drill bit of the appropriate
diameter for your mounting screws or bolts.

3

5. Drill the cable routing hole using a

/4” (19 mm) drill bit

(optional).

It may be necessary to shorten the stalk that supports the display head so
that the display is installed at eye level.

Product Reference Guide 2-29

Figure 2-14. Physical Measurements: Remote Display (Short Base)

Minimum

5.5"

(14.0 cm)

Maximum

11.75"

(29.8 cm)

5.8"

14.7 cm

3.0"

7.6 cm

1.5"

3.8 cm

4.5"

31.6 cm

3.375"

0.953 cm

0.95"

2.4 cm

0.00 lb

6. Cut the stalk to fit your installation (if required).

7. Route the cable through the base/stalk so that you can plug the con­nector into the display head.

8. Remove the rubber band from the connector and attach the connec­tor to the display head.

9. Slip the display head onto the stalk/base.

10. Feed the entire remaining length of the Remote Scale Display inter­face cable through the cable routing hole so that the assembled
Remote Scale Display can be positioned over the mounting screw
holes.

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Remote Scale Display Placement/Installation

11. Install mounting screws or bolts to complete the installation of the

Remote Scale Display. Take care not to pinch or pierce the interface
cable while securing the Remote Scale Display to the checkstand.

Figure 2-15. Remote Scale Display Components

Display Stalk

Display Base

(optional

cable

routing)

Display Head

Cable end

rubberband
is removed.

Cable

Connector

Interface

Cable

after

24"

(61cm)

48 - 60"

(122 - 152cm)

36"

(91cm)

11.5"
(29cm)

Mounting

Example

Product Reference Guide 2-31

Figure 2-16. Remote Scale Short Base Display Mounting Template

F

RONT

3 3/8" (8.57 cm)

3/4"

(1.9 cm)

4 1/2" (11.4 cm)

1 1/2"

(3.8 cm)

LEGAL NOTE

Changing Weighing Modes

Your scanner/scale has been programmed for weighing in either pounds or
kilograms depending upon the initial operating environment that was
specified when you ordered your scanner/scale. If you need to change
from pounds to kilograms or vice-versa, call technical support.

You can verify that the scale is set correctly for your country’s requirements
by observing that the Remote Scale Display shows the appropriate mea­surement symbol (lb or kg) when the power-up Selftest is completed.

Any time the scale weighing mode is changed, the scale must be
re-calibrated before commercial use.

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Set-Up & Installation

These setup and installation procedures assume that you have already pre­pared your checkstand to receive the scanner or scanner/scale. If you have
not already made the counter cutout and routed power and interface
cables, do so now as described in the previous instructions. If your check­stand has been prepared, proceed as follows:

EAS Considerations

When installing a system which includes EAS deactivation, issues to be
considered are:

• Placement of the EAS Controller Box. The controller must be
located near the scanner, and be within easy connection of an ade­quate power supply.

• The EAS Single-Antenna (installed under the scanner’s top platter)
must be situated so that it is “downstream” with regard to the scan­ning window. That is, when items are moved either right-to-left, or
left-to-right over the scan window, the EAS Antenna must be posi­tioned AFTER the scan window for correct operation. See

17.

Set-Up & Installation

Figure 2-

EAS Dual Antenna systems require no special positioning, since the two
antennas envelope both sides of the scanner.

NOTE

Figure 2-17. EAS Antenna Positioning

Manual EAS Deactivation Push Button

EAS LED (Tri-Color)

Bar Code Label

Item

EAS

EAS Dual-Antenna

model (no

positioning

required)

Label

EAS Single-Antenna

Product Reference Guide 2-33

Swapping Position: EAS Single-Antenna ONLY

Product Flow

The EAS Antenna must be located in the position needed for your instal­lation. Reference

Figure 2-18 and. Locate it as described below:

1. Remove the platter (see

Figure 2-22).

2. If the unit is a model containing a scale, and the scale assembly is
determined to be in the position the EAS Single-Antenna should be
with regard to product flow, proceed to the next step. Otherwise,
skip to step

7.

3. Remove the screws that fasten the Load Cell/Spider Assembly to the
scanner (see

Figure 2-18) and carefully lift the entire assembly from

the scanner cavity. Retain the screws for re-installation.

Figure 2-18. Locating the EAS Single-Antenna (Right-to-Left)

EAS Antenna

Product Flow

Load Cell/Spider
Assembly

Load Cell Harness

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4. Disconnect the Load Cell harness.

EAS Antenna

Product FlowProduct Flow

Load Cell/Spider
Assembly

Load Cell Harness
(bend for left-hand
scale installation)

LEGAL NOTE

5. Move the Load Cell/Spider Assembly into position on the opposite

side of the scanner cavity and re-install the original screws. Torque
the screws evenly to 50 in-lb.

Figure 2-19. Locating the EAS Single-Antenna (Left-to-Right)

6. Route the Load Cell harness, re-bending it as indicated on the har-

ness, and reconnect.

Set-Up & Installation

Product Reference Guide 2-35

WARNING

7. Orient the EAS Antenna in the position indicated by Figure 2-17,

then route the antenna cable down through the unit’s side. Securely
attach the antenna using the screws provided.

8. Connect the antenna cable to the EAS Controller Box.

9. Re-install the platter.

The scale must be recalibrated upon completion of this proce­dure, or upon completion of installation.

DO NOT touch EAS Antenna coils inside of housing when in operation. Coils
generate over 500 VDC when activated.

This completes the EAS Single-Antenna location swapping procedure.

Set-up

1. Place the scanner on the checkstand next to the counter cutout.

2. Make all connections to peripheral devices, such as the Remote
Scale Display (see Figure 2-15) and EAS Controller Box (see

Figure 2-20). Power on the EAS Controller Box.

Figure 2-20. EAS Controller Box Connections

To EAS
Antenna

To Power

ON/OFF

To Scanner

Switch

3. Route the cables up through the cutout and connect the scanner and
scale interface cable(s), EAS cable and Remote Scale Display cable
(optional) to the scanner. Some POS terminals require two interface
cables; one for the scanner interface and one for the scale interface.
Refer to

Figure 2-21 for cable connection locations.

If you have a scanner with no scale, there will be only one interface cable
to the POS terminal.

4. Connect the power cord to the scanner and route the other end
down through the checkstand to the AC power outlet. DO NOT
plug the power cord in at this time.

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Figure 2-21. Connecting Cables to the Scanner/Scale

POS TERMINAL REMOTE DISPLAY AUXILLIARY PORT SCALE HOST EAS PORTPOWER

Connection to

this port is

Optional

AC Brick Input

OR

Power off Terminal

(POT) Brick Input

Scale Data (dual

cable scanner/scale)

Drives Remote Display· Label Data

· Scale Data (for
single cable interfaces)

· Application Download
(where appropriate)

· Test Port

· On Screen
Programming (OSP)

· Application Download

· RS-232 Handheld
Scanner Input

· Auxilliary RS-232
Label Data Output

Models with scale

only

Connection to
external Sensor­matic

®

ScanMax Pro

TM

controller box.
Controls EAS
deactivation system.

Dual cable units only.

(Scale connection may

be handled through

POS Terminal port)

POS Terminal Remote Display Aux. Port EAS PortPowerScale Host

0.00

Set-Up & Installation

Product Reference Guide 2-37

Installation

1. Make sure that all cables are firmly attached (except that the AC/
DC power supply should not be connected to the AC outlet yet).
Reference

2. Remove the All Weighs™ Platter to gain access to the lift handles.
Grasp the platter as shown in Figure 2-22 and gently lift it from the
scanner. If the top edge of the platter is blocked, you may find it eas­ier to grasp the platter vertical bezel as shown in

Figure 2-22. Removing the All Weighs™ Platter

Figure 2-5, Figure 2-20, and Figure 2-21.

a

Figure 2-22b.

OR

Obstruction

b

Vertical Bezel

2-38 Magellan

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CAUTION

NOTE

Set-Up & Installation

3. Hook the fingers of both hands into the lift handles. The first is

located along the inside of the front scanner wall, and the second is
behind the scanner hood, as shown in

DO NOT attempt to lift the unit using the EAS Antenna, plastic edges, scale
frame, or any features other than the lift handles.

Figure 2-23.

4. Lower the unit into the counter opening, ensuring that none of the

cables are pinched, pierced or crimped.

5. Re-install the All Weighs™ Platter and verify that it is flush or just

below flush with the countertop. This is necessary to provide
smooth scanning from either direction. Make adjustments as needed
to align the platter with the counter by moving support rails up or
down, or consider installing screws in positions that will allow their
use in adjusting the unit’s position.

Failure to install a scanner/scale in a stable and level position will inhibit
weighing, calibration and zeroing operations. The platter MUST make unob­structed contact with all of its supports for proper weighing operation.

6. Once installation is complete, proceed with the

tion

procedures that follow.

Product Reference Guide 2-39

Operational Verifica-

Figure 2-23. Using the Lift Handles

Marked

"Lift Handle"

DO NOT use the
EAS Antenna to lift the unit

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System Power-Up Recap

The System Power-Up procedure may vary depending upon the require­ments of your POS system. It is generally a good practice to power-down
(switch off) all equipment prior to connecting cables. Check with your
System Supervisor and/or refer to your POS terminal manual for proper
power-down and power-up procedures and interface requirements when
connecting any peripheral device.

If you have not identified any specific requirements for your POS system,
follow these steps.

1. Power-down the POS terminal.

2. Ensure that power is disconnected from the scanner.

3. Connect the scanner and scale interface cables to your POS termi-

nal. This connection may use one or two cables depending upon
your POS terminal interface.

4. Connect the EAS interface cable.

Always Apply power to the EAS Controller box before powering on the scan­ner.

System Power-Up Recap

NOTE

5. Connect the Remote Display cable if your model is a scanner/scale

and make any connections to optional equipment, such as a hand­held scanner.

Product Reference Guide 2-41

6. Power-up the scanner or scanner/scale by connecting the power cord
to an AC power outlet. Wait for the unit to complete the Self test
routine (10 seconds maximum). Successful scanner power-up is sig­nified by any or all of the following:

- Facet wheel shows movement

- Lasers turn on

- Status LED(s) turn on

- Speaker sounds tone(s)

- Remote display shows message

- A single red dot is visible on the 7-segment display

7. Power-up the POS terminal. Verify that scanning, deactivation and
weighing functions are operational and that data is properly com­municated between the scanner and your POS system. (Scan, deac­tivate and weigh a few items.) If problems are encountered, refer to

Chapter 4, Problem Isolation.

8. You have now completed installation and system integration of the
scanner or scanner/scale. At this point, the scale must be calibrated
and certified in accordance with the requirements of your state and/
or local requirements. Refer to

Chapter 5, Calibration, for calibra-

tion procedures.

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The information contained in this chapter describes how to operate and
maintain the scanner, scale and EAS system. Topics include “how to’s” on
scanning, EAS tag deactivation, weighing, re-zeroing the scale, removing
the top cover and cleaning the upper and lower windows.

Scanning Items

To scan items using the scanner, slide or push them through the scan zone
as shown in Figure 3-1. The scanner will work equally well with either a
left-to-right or right-to-left motion through the scan zone. There is rarely
a need to reorient an item’s bar code since the scanner can “see” the left,
right, front and back side, as well as the top and bottom of an item.

Chapter 3

Operation and

Maintenance

“Limited Scanning Mode” is entered by default by interfaces such as USB
and IBM until a Point Of Sale (POS) terminal enables scanning. Labels are
“chirped” while in this mode.

NOTE

Product Reference Guide 3-1

Figure 3-1. Scan Zone

Vertical Window
Scan Zone

Note that
eyes...

...indicate what the
scanner "sees."

Horizontal Window
Scan Zone

Top Down
Scan Zone

Checker Side
Scan Zone

Proper Scanning Technique

The scanner was designed to provide the ultimate in ergonomic enhance­ments for Point-Of-Sale (POS) scanning. To take advantage of these
advancements:

Practice the techniques below to improve scanning efficiency:

• Move the product across the horizontal window (See Figure 3-1).

• Since the scanner reads labels on all four sides plus the top and bot­tom, don’t favor either the horizontal or vertical scan windows. Keep
items in their natural orientation.

• Remember to slide or push items rather than picking them up. By
avoiding any gripping, twisting and rotation of your hands and
wrists, you can prevent repetitive motion injuries. This technique
also relieves you from lifting possibly thousands of pounds per day.

• Develop a smooth fluid motion during scanning, sharing work
equally between hands.

• Use the entire hand for grasping and lifting items.

• Develop efficient scanning motions, not necessarily faster hand
movements.

• Learn typical locations for bar codes on packages; avoid “flipping”
or rotating the items during scanning.

• Learn how the scanner functions and where the scanning area is
located.

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Deactivating Security Labels

Sensormatic® Ultra-Max®, Ultra-Strip® II and III EAS (Electronic Arti­cle Surveillance) tags can be detected and deactivated by the system. This
is accomplished by means of a ScanMax deactivation antenna mounted
under the scanner platter (single-antenna models) or both behind the ver­tical window and under the scanner platter (dual-antenna models). EAS
tags should be brought within five inches of the antenna(s) to be deacti­vated.

Single-Antenna models ONLY: EAS tag deactivation is dependent upon cor­rect installation of the EAS antenna, “downstream” with regard to the direc­tion of scanning: Left-to-right (see Figure 2-18, or right-to-left (see

Figure 2-19). If deactivation is not occurring while items are presented dur-

NOTE

ing a normal scan, consult your system specialist or See “Swapping Position:
EAS Single-Antenna ONLY” on page 34. for assistance in optimizing the
installation.

EAS Deactivation Modes

Three modes of initiating deactivation are selectable via scanner program­ming (reference Chapter 6, "EAS Mode" in this manual):

• Coupled Mode — Deactivation occurs only after item bar codes are

read by the scanner.

• Decoupled Mode — Deactivation is independent of the scanning

function

• Hybrid Mode — EAS system is armed whenever the scanner is

enabled and the deactivation beep is sounded when an EAS tag is
deactivated..

The EAS system must be functional to implement any of the EAS Modes. If
the EAS system is not active, error code 9 will be displayed in the 7-segment
LED display (see Figure 4-1).

NOTE

Product Reference Guide 3-3

EAS Deactivation Indicators

The scanner can be programmed to beep in acknowledgement of deactiva­tion or upon deactivation failure. Additionally, the tri-color indicator (the
bottom-most LED) displays deactivation status. (For more information
about Beeper and LED indications, see the LED/Beeper Indications &
Controls chapter of this manual. Also reference the programming chapter
for their configurable features.) By general default, LED indications are:

• Green means the system is ready (standing by).

• Red signifies the system has detected an EAS tag.

• Orange indicates an EAS tag is being deactivated.

Manual EAS Deactivation Push Button

The bottom-most push button is reserved for use in rare instances where
EAS tagged items are not automatically deactivated when brought
through the scan zone. This button is not intended for regular use. In
instances where deactivation is not automatically triggered, hold the EAS
tag directly downstream from the horizontal window, and press and
release the Manual EAS Deactivation Push Button. This manual deactiva­tion feature is optional, and can be enabled/disabled via the bar codes
located in the programming chapter of this manual.

The item will be deactivated and a message to store management that this
has occurred will be sent.

In a case where an item’s bar code is damaged or obscured by an EAS tag or
other obstruction, the operator will need to key enter the barcode number and
use the Manual EAS Deactivation Push Button to manually deactivate the

NOTE

EAS tag.

Deactivating the EAS System when failed

In cases of EAS system failure or malfunction, a scanner can be enabled to
operate independent of the EAS deactivation function. This is accom­plished by pressing and holding the EAS Manual Deactivation Push But­ton for three seconds. The scanner will sound three high-pitched beeps
upon bypassing the EAS function in this manner. When in this state, the
scanner’s EAS LED will flash slowly red, as well as the FRU Status LED,
which will slowly flash error nine (9).

3-4 Magellan

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Proper Weighing Technique

1. The L-shaped All-Weighs™ platter allows you to place items any-

where on its surface, including leaning against its vertical section, to
be weighed accurately. The raised “Produce Rail” also provides a
convenient way to ensure items do not rest on the counter or other
non-weighing surfaces. (Reference Figure 3-2.)

It is important that items rest entirely on the platter for their full weight to be
accurately recorded.

NOTE

Figure 3-2. L-Shaped Platter & Item Placement

Produce Rail

2. Once weighed items are in place, enter PLU (price Look-Up) data as

described in your POS system instructions. Item weight is displayed
on the Remote Display and/or the host display.

3. Remove the item from the weigh platter.

Product Reference Guide 3-5

Operational Controls

The function of scanner and scale controls and indicators is listed in
Appendix A, LED/Beeper Indications & Controls. Turn to that appendix
for full details.

Operational Modes

The scanner or scanner/scale features a number of modes that are impor­tant to both the user and the system support personnel. These modes can
be combined into three groups: pre-operational, operational, and addi­tional functions. The following text describes these modes, what they
mean, and how and when they are seen.

Power-Up/Selftest & Pre-Operation

Pre-Operation describes those steps that must be successfully completed
before the scanner sounds the initial good read tone and illuminates the
lamps indicating the scanner and/or scale are ready for operation. These
steps include Power-Up Selftest, Error Reporting, and Operational Con­figuration.

Power-Up/Selftest

Power-Up Selftest begins when power is applied. The scanner’s software
immediately begins the testing sequence to verify that all systems are func­tioning properly. This routine, which only takes a few seconds, checks all
the functions of the scanner, EAS deactivation system, scale, remote scale
display and interface prior to indicating that it is ready for operation.

A tone indicating Selftest is complete is a configurable feature. See the topic
Power-up Beep Control in the Programming chapter of this manual.

NOTE

3-6 Magellan

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Operational Modes

. lb

. kg

- 0 -

Error Reporting

If a fatal error is detected during Selftest or operation, the unit will not
advance to Normal Operation Mode. Selftest diagnostics will cause the
unit to sound a long, low tone and/or display an error message on the 7­segment display indicating where the failure occurred. These messages are
coded to assist the repair technician in identifying the failed component.
If the error is with the EAS deactivation system, the bottom-most LED
will flash red. If an error is indicated, make note of it and contact your
supervisor or technical support representative. A table containing descrip­tions of these error codes is included in Chapter 4, Problem Isolation.

1

If a non-fatal

error is detected (such as the loss of one of the two lasers, or
EAS deactivation system error), the unit will sound a long, low tone and
display a number on the 7-segment display. The unit will advance to Nor­mal Operating Mode, but performance may be affected until a correction
or repair is made.

Operational Configuration

Once Selftest diagnostics have been successfully run, a tone is emitted (if
configured to do so, and the unit enters an operational configuration state.
The scanner or scanner/scale will automatically load your specific interface
settings which are required to communicate with the host system. There
are two conditions that must be met before the unit can enter Operating
Mode:

• No bar code label can be in the scan volume while the unit is in this
state. Progress is halted until the label has been removed, thereby
ensuring that no extraneous bar code data is send to the host.

• If your scanner has a scale, the scale cannot be in motion (usually
caused by excessive vibration in the checkstand) for this test to suc­ceed. A “Scale in Motion” status will be indicated by displaying a
period and the applicable weight unit (lb or
kg ) that is selected.

• The scale must be able to “capture” zero weight. The

display will be seen if there is a weight on the platter at
power-up. Removing the weight or pressing the Scale Zero Push
Button should allow the scale to find zero.

1. Scanner behavior under non-fatal error conditions is configurable. See Chapter 6, Program­ming for more details.

Product Reference Guide 3-7

• When the scanner or scanner/scale completes its Selftest successfully,

Operating Mode

Operating Mode includes Normal Operation (scanning, EAS deactivation
and weighing) and Sleep Mode. These two modes are most commonly
observed by the user/operator.

Normal Operation

This condition is indicated by the scanner green LED and the EAS deacti­vation LED both being on dim and steady. For scanner/scale models, the
scale yellow LED indicates that the scale senses a weight of zero on the
platter. If you have a scanner without scale model, the yellow lamp will
not be lit when the scanner is ready for scanning.

Yellow and Green LED indications are configurable. Your scanner may not be
programmed to operate in the standard manner described above.

NOTE

it emits a tone (when configured to do so) and enters Operating
Mode.

Once the scanner enters Normal Operation, it begins a countdown
sequence. If there is no activity during a preset period of time (also called

1

time-out

), the unit will shut off the laser and/or motor in order to pro­long the life of the electrical and mechanical components. Once the scan­ner has timed out, it enters Sleep Mode.

1. “Timeout” and “Sleep Mode” time delays are programmable features that can be selected through
use of the programming labels included in Chapter 6, Programming.

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Sleep Mode

After the scanner has been left idle for a preset period of time, the laser
and/or motor automatically turns off (goes to sleep). This state is called
Sleep Mode, and is indicated by a “slow” blink of the green light (blinking
at a 2-second rate). To wake up the unit, press anywhere on the weigh
platter (scanner/scale models only), press the Volume Selection switch or
wave your hand in front of the vertical window. The unit will recognize
any of these signals as a wake-up call and instantly return to Normal
Operation.

Additional Functions

Additional scanner and scale functions include programming, running
scanner or scale diagnostics, initiating a reset, zeroing the scale, and cali­brating the scale.

Programming

When your scanner or scanner/scale is shipped from the factory it is con­figured to work with the POS system interface at your store and read the
bar code symbologies you designated. If you need to change this configu­ration information for any reason, Chapter 6, Programming, contains
special bar code labels for changing the unit’s settings.

Additional Functions

Diagnostic Mode

Refer to Chapter 2, Diagnostic Modes for details about running scanner
and scale diagnostics. Turn to Chapter 4, Problem Isolation, for a
description of error codes resulting from diagnostics.

Scanner and Scale Reset

The reset procedures and indicators are identical for scanner and scanner/
scale models. As with any electronic equipment, it is sometimes necessary
to reset the electronics. The reset procedure allows you to initiate a reset
command to the scanner. This may be necessary if the POS terminal has
been switched off or the store system has been reset while the unit is on.
Reset can also be used to initiate and run the unit’s internal Selftest rou­tine.

Product Reference Guide 3-9

Pressing and holding the Volume/Tone Push Button for approximately
eight seconds initiates a reset, which is sounded by a rapid number of
beeps. If the motor had been spinning, the lamps will blink while the
motor spins down. At that point, the motor will spin back up and the
scanner will continue to run the Selftest diagnostics. For more informa­tion, see the topic, Power-Up/Selftest & Pre-Operation earlier in this
chapter.

Scale Adjustments

The scale allows two user adjustments: zeroing and calibration. The first,
and most frequently performed, is ‘zeroing’ the scale. This operation resets
the scale’s “at rest” reading to zero which must be within the range of - 0.2
pounds (- 1.25 grams) to +0.6 pounds (0.27kg) since the last calibration.
While the ‘at rest’ reading remains within the zero range, the scale will
automatically adjust itself to true zero. The scale also automatically zeros
itself on power-up if the weight present on the scale is within these defined
limits.

Zeroing the Scale

The zeroing operation may be performed by checkers and other store per­sonnel. Pressing and releasing the Scale Zero Push Button should return
the scale to Normal Operation. If the zero point moves out of the zero
range due to debris accumulation or other causes, pressing the Scale Zero
Push Button will not reset the zero point. In this case the weigh platter
must be cleaned, debris chutes cleared of debris or the scale must be recal­ibrated.

With the scanner/scale powered-up and at operating temperature:

1. Remove everything from the weighing surface of the scanner/scale.

2. Press the Scale Zero Push Button. (See Figure 1-1).

1

3. The Zero

light will turn on and the display will show 0.00 lb

(0.000 kg). If it does not, see Chapter 4, Problem Isolation.

4. You have completed the scale zeroing function.

1. Zero light operation is configurable.

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Additional Functions

Calibrating the Scale

The second adjustment, calibration, defines and sets a standard reference
weight range against which all product weights are compared. If your scale
is set for weighing in pounds, this range is 0 - 30 pounds, and, if your scale
is set for weighing in kilograms, the range is 0 - 15 kilograms. The scale
must be calibrated upon initial installation, whenever the scale cannot be
zeroed, when the scale diagnostics indicate a calibration error, when the
weighing measure (pounds or kilograms) is changed, or when the scale
module has been replaced.

Normally, once the scale has been calibrated, the calibration must be veri­fied and/or approved by a local regulatory body. In many areas of the
United States, the scale calibration switch must be sealed before being
placed into service. Consult the agency responsible for regulating weigh­ing devices in your area to ensure that you are meeting all legal and regula­tory requirements. Chapter 5, Calibration, describes the calibration
sequence and verification process.

Calibration can only be performed if the tamper seal that secures access to
the Calibration Switch is broken and the switch cover is removed. Break­ing the seal may legally render the scale inoperable until it has been recerti­fied and a new seal attached. Consult your local regulations before
removing the calibration seal if you are unsure of the legal requirements.
Although the scale will physically continue to weigh products, a broken
seal may require recertification by a proper authority as designated by your
local laws.

Product Reference Guide 3-11

Operational Maintenance

The scanner or scanner/scale will provide dependable service for many
years. The following maintenance procedures will keep your scanner or
scanner/scale operating at peak performance.

Cleaning the Weigh Platter and Scan Windows
faces of the horizontal and vertical scan windows at least twice daily with a
nonabrasive, mild, water-based glass cleaner and paper towels or lint-free
cleaning tissues. The textured plastic surfaces and stainless steel can also be
cleaned using the same cleaning agents.

Cleaning the Air Gap/Debris Chutes & Drip Rail. Daily, clear the debris
chutes between the platter and the outer housing. Most items can be
cleared from the debris chutes by carefully running a thin stiff object like a
credit card along all sides of the weighing surface. If necessary, remove the
top cover to clear the debris chutes and drip rail.

. Clean the exterior sur-

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Vertical Scan Window Replacement

Vertical Bezel

Obstruction

a

b

OR

The Vertical Scan Window enclosed in the All Weighs™ Platter is a
replaceable part. Follow these instructions to remove and replace the win­dow:

To remove the Vertical Scan Window:

1. Grasp the platter as shown in Figure 3-3 and gently lift it from the

scanner.

Figure 3-3. Platter Removal

Operational Maintenance

2. If the top edge of the platter is blocked, you may find it easier to

NOTE

Product Reference Guide 3-13

grasp the platter vertical bezel as shown in Figure 3-3b.

Use caution to avoid damage to the now exposed horizontal and vertical scan
windows. If cleaning of these windows is necessary, use a nonabrasive, mild,
water-based glass cleaner and paper towels or lint-free cleaning tissues and
take care to avoid scratching these windows (damage to the windows can
degrade scanning performance).

3. The vertical scan window is held in place by two tabs each on its top
and bottom edges. To remove it, carefully push out on the top as
shown in Figure 3-4 and lift it out. Carefully dispose of any dam­aged glass.

Figure 3-4. Vertical Scan Window Removal/Replacement

Vertical Scan Window

4. Fully seat the new vertical scan window into the window channel
within its bottom retention tabs. Tilt the window in to engage the
two tabs at the top of the retainer and carefully snap the window to
secure it in place.

5. Clean both sides of the new vertical scan window using a paper
towel or lint free cleaning tissues dampened with a mild, water­based glass cleaner. DO NOT use abrasive cleaners or pads.

6. Re-install the platter. Vertical scan window replacement is now com­plete.

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Operational Maintenance

Horizontal Scan Window Replacement (WRG)

Wear Resistant Glass (WRG) horizontal scan windows are replaceable and
can be removed and replaced following the instructions below.

Sapphire glass does not require replacement, so it is permanently fastened in
place. Do not attempt to remove Sapphire glass from the platter.

NOTE

1. Remove the All Weighs™ Platter from the scanner as shown in

Figure 3-3.

2. Turn the platter upside down on a clean, dry surface and remove the

four screws shown in Figure 3-5. Retain all screws for later re­installation.

3. Once the vertical bezel is freed from the platter, the WRG window

can be slid from its channel as shown. Carefully dispose of any dam­aged glass.

4. Slide a new WRG window fully into the channel.

5. Re-install the vertical bezel using the original four screws.

6. Clean both sides of the new WRG window using a paper towel or

lint free cleaning tissues dampened with a mild, water-based glass
cleaner. DO NOT use abrasive cleaners or pads.

7. Re-install the platter. WRG window replacement is now complete.

Product Reference Guide 3-15

Figure 3-5. Removing/Replacing the WRG Window

Remove

Slide WRG

Vertical Bezel

Window Out

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Chapter 4

Problem Isolation

In the event of a suspected functional problem, use the troubleshooting
references provided in this chapter. This useful information will help you
to identify and resolve the cause of the problem.

The scanner/scale has a number of features that indicate when a scanner,
EAS deactivation system, or scale problem occurs. The unit may:

•emit a series of tones

• light the 7-segment (FRU status) display

• flash one or more LEDs

• display error codes on the Remote Display (if installed)

Three error reporting modes are used: Power-Up Selftest, Operational
tests and Diagnostic tests. These test sequences are explained on the fol­lowing pages.

Power-Up Selftest

The Power-up Selftest is a pre-operational series of tests that must be suc­cessfully completed before the scanner indicates readiness for operation.
This pre-operational period is the time between power-up and normal
operation during which the motor comes up-to-speed and software, firm­ware and hardware are being tested. These tests ensure that all subsystems
are fully functional before turning on the Visible Laser Diode (VLD).
Refer to the
detailed description of this and other scanner and scale modes.

Product Reference Guide 4-1

Chapter 3 subsection titled, Operational Modes for a more

Operational Tests

These are the tests that run continually during Normal Operation and
Sleep Mode. Firmware checks all subsystems, accessory connections and
the POS interface to verify everything is operating normally. If a problem
is detected at any time, a long, low tone is sounded, an error code is shown
on the 7-segment display, and operation may be halted. If you press the
Volume/Tone Push Button at that time, a series of tones will be sounded
that matches the error code displayed.

Diagnostic Tests

See Chapter 2, Diagnostic Modes, for details about running diagnostic
tests for the scanner and/or scale. If a problem is discovered during diag­nostics, the scanner will provide feedback about the source of the prob­lem. The remainder of this chapter describes these failure indications and
includes troubleshooting flowcharts to help isolate the problem.

Diagnostic Procedures

Your Point-Of-Sale (POS) system may contain many components that
operate as a system. Since almost all scanner or scale problems are caused
by either the scanner, scale, POS terminal or communication links
between them, these troubleshooting flowcharts focus on these compo­nents. Additionally, the optional Remote Scale Display, AC/DC Power
Supply and their cables are potential problems addressed in this chapter.

The flowcharts provided in this chapter walk you through a diagnostic
process that will isolate the failed component and instruct as to the correc­tive action required. Since internal scanner and scale components cannot
be replaced by an operator or installer, most functional errors will require
the assistance of a trained technical support person. However, if the prob­lem is caused by faulty cable, power supply or remote display, you can fix
the problem by replacing the defective component and complete the
installation.

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Error Codes

NOTE

Error Codes

If an error is detected, the scanner will sound a long low tone (for one sec­ond) and alternately flash its LEDs, indicating a failure. Following the
long low tone, an error code will appear on the 7-segment display (refer to

Figure 4-1). Pressing the Volume/Tone Push button will cause the scanner

to sound a series of beeps corresponding to that error code. The table on
the following page describes what these codes mean and what action
should be taken for each.

When troubleshooting, always remember to check all cable connections
first before proceeding with other problem isolation steps.

Product Reference Guide 4-3

Error
Code

Probable Cause Corrective Action

0

Blinking

Configuration

1 Configuration Error

No POS interface has been selected (Null interface). See the topic,
Interface Type, in Chapter 6 to select the required interface using pro­gramming bar codes.

See Chapter 6, Programming, for details about configuring the
scanner using programming bar codes.

2 Interface Board Unplug unit and call technical support personnel.

3 Motor Unplug unit and call technical support personnel.

4

5

Horizontal Laser

Vertical Laser

a

a

Call technical support personnel.

Call technical support personnel.

6 Digital Board Unplug unit and call technical support personnel.

7Scale

See the topic Scale Error Reporting in this chapter for problem identi­fication and corrective actions.

Connect the Remote Display. If necessary, replace display or cable.

8 Remote Display

Alternatively, you can disable the Remote Display using the program­ming procedures described in Chapter 6.

9 EAS Error

No EAS communication. Check EAS cable connections. Call technical
support personnel.

A Button Module Call technical support personnel.

C Scale Calibration Proceed to scale calibration procedure.

Decimal
Point

a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature);

3.3 V Present If not lit, call technical support personnel

however, the 7-segment display will show the error code indicating the failed laser. If both lasers have
failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until
serviced. No alternate blinking of lamps will occur if only one laser has failed.

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Figure 4-1. 7-Segment LED Display

7-Segment Display

Scale Error Reporting

Scale Error Reporting

Scale diagnostics uses the Remote Scale Display and the Zero Status lamp
to communicate specific scale failures. The following chart shows the
Remote Display messages, the Scale Status lamp indication, the problem
that the scale is experiencing and what action should be taken. When
troubleshooting, always remember to check all cable connections first
before proceeding with other problem isolation steps.

Remote
Display

E _1

Scale Status

Lamp

Flash, pause, 1 blink,
long pause, repeat
sequence.

Problem

Description

Too much motion at power­up.

Action Required

Check for stable installation. Change
scale motion filter using the labels
found in Chapter 6; restart. If prob­lem persists, scale may require calibra­tion.

Flash, pause, 2

E__2

Product Reference Guide 4-5

blinks, long pause,
repeat sequence.

Calibration lost.

Call technical support personnel. Re­calibrate; restart; recertify (if required).

Remote
Display

Scale Status

Lamp

Problem

Description

Action Required

Flash, pause, 3

E__3

E__4

E__5

- 0 - Off

a. This is a configurable feature.

blinks, long pause,
repeat sequence.

Flash, pause, 4
blinks, long pause,
repeat sequence.

Flash, pause, 5
blinks, long pause,
repeat sequence.

Scale communication lost.
Internal scanner/scale prob­lem.

Scale module failure.

Internal software fault.

Other Scale Reporting

Cannot zero at power- up or
weight remains on scale for
more than 4 minutes or
weight has not returned to
zero between POS weight

a

requests

.

Call technical support personnel;
report error.

Call technical support personnel;
report error.

Call technical support personnel;
report error.

- Check debris chutes.

- Verify that the weigh platter moves
freely.

- Remove item(s) from scale

- Press Scale Zero Push Button

- for more information.

- If the scale still fails to zero, recali­brate the scale.

Flowcharts

The problem isolation flowcharts on the following pages allow you to
identify and troubleshoot problems with your system.

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START

YES

NO

Does

the scanner

power-up

?

YES

NO

Does

the scanner

pass Selftest

?

YES

NO

Is the

Green LED

Lit

?

YES

NO

Is the

Green LED

Lit

?

YES

NO

YES

Will the

scanner read

bar codes

reliably

?

YES

NO

Have you

checked the

power

connections

?

Check these
potential problems:

- AC power cord

- AC/DC adaptor

- AC outlet

Power-up

Scanner power-up is signified by any or
all of the following:

- Facet wheel shows movement

- Lasers turn on

- Status LED(s) turn on

- Speaker sounds tone(s)

- Remote display shows message

- A single red dot is visible on the 7­ segment display

Selftest Failure

If the scanner fails its Selftest, the
following takes place:

- Speaker sounds a tone at the lowest
value for approx. 3 seconds.

- Green and Yellow LEDs flash on and
off alternately.

- 7-segment display shows a code (1 to
C) to indicate the failure.

Consult the Selftest flowchart if you're
unsure the unit has passed Selftest.

Flashing Green LED

If the Green LED is flashing slowly, the
scanner is most likely in Sleep Mode.
Press and release the Volume/Tone
Push Button or wave your hand in front
of the vertical window to "wake-up" the
scanner.
A flashing Green LED can also mean
the scanner has been disabled by the
POS terminal. To exit this mode, cycle
power or have the terminal re-enable
the scanner.

For units using an AC/DC adapter, verify that...

1. AC power cord is connected to a functional AC outlet.

2. IEC connectors are firmly connected.

3. DC power cord is firmly connected to scanner.

If your unit is a model which receives Power Off the
Terminal POT), verify that the I/F cable is securely
connected at both ends.

Magellan

Power
Supply

Go to Selftest
flowchart

Go to Poor/No
Reading flowchart

NO

Go to EAS System
flowchart

NO

Does the

scale weigh

correctly

?

Does the

EAS Antenna

deactivate

tags

?

Go to Scale
flowchart

Ensure the Green LED is
enabled via pro­gramming bar codes.

YES

Call Tech Support

Other Problems?

Call Tech Support

Figure 4-2. Problem Isolation: Start

Flowcharts

Product Reference Guide 4-7

Call Tech Support

Call Tech Support

Error code 4. indicates a failed
horizontal VLDM (laser) assembly,
while 5. indicates a failed vertical
VLDM. If configured to do so1, the
scanner will remain operational
with only one of these lasers until
the unit can be serviced. If both
lasers have failed, the unit will no
longer function.

1

Refer to the feature Laser Failure

Mode in Section 6.

NO

YES

Does the

7-segment

display show

2. or 3.
?

NO

YES

Does the

7-segment

display show

4. or 5.
?

NO

NO

YES

Does the

7-segment

display show

7 or A.

?

NO

YES

Does the

7-segment

display show

8.
?

Does the

7-segment

display show

C.

?

Does the

7-segment

display show

9.
?

Go to Remote Display
flowchart

Go to EAS System
flowchart

Go to Scale flowchart

Unit passes Selftest

YES

YES

NO

Does the

7-segment

display show

0
?

YES YES

NO

NO

Does the

7-segment

display show

1.
?

Does the

7-segment

display show

1.
?

SELFTEST

START

No interface selected
(Null Interface).
Select an interface.

Scan the Factory
Defaults bar code in
Section 6 to enable the
default configuration
file. Restart the unit.

For this error, the Remote Display
may also show -0- or an error (E__#).

Figure 4-3. Problem Isolation: Selftest

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DONE

DONE

POOR/NO READING

START

Have you verified that

all scan windows are clean

and scratch-free?

YES

NO

Does the

scanner read

the bar code
satisfactorily

?

Verify programmable
parameters using the
information and programming
bar codes provided in Section

6. Check bar code symbology
options and other configurable
features.

Reset the scanner by
holding down the
Volume/Tone Push Button
for 8 seconds.

Troubleshoot
the host or call
Tech Support.

YES

NO

Does the

scanner pass

the data to

the POS

?

YES

NO

Does the

scanner read

satisfactorily

?

YES

NO

Does the

scanner read

satisfactorily

?

Enter Scanner Diagnostic Mode by
holding the Volume/Tone Push
Button for 4 seconds (until first 3,
and then 6 rapid tones are sounded)
then release. Scan a known-good
bar code.

A good read is
signified by one
flash of the Green
LED and a single
beep

1

.

If unexpected data
is being sent from
the host to the
scanner, consider
enabling the
programmable
feature Ignore Host
Commands to
debug the system.

Before proceeding, verify that
bar code samples presented
to scanner are of good quality
and a symbology the scanner
can read.

Green and Yellow LEDs and beeper indications are configurable
features. Behavior may vary from that described here.

1

Call Tech Support

Go to No Transmit to
POS flowchart

Figure 4-4. Problem Isolation: Poor/No Reading

Flowcharts

Product Reference Guide 4-9

Figure 4-5. Problem Isolation: No Transmit to POS

DONE

DONE

NO TRANSMIT TO POS

START

Verify programmable
parameters using the
information and programming
bar codes provided in Section

6. Check interface and I/F
options, inactive symbologies
and other configurable
features.

Troubleshoot
the host or call
Tech Support.

YES

NO

Does the

scanner read

satisfactorily

?

Check the interface (I/F)
cable connections. If
possible, retest the
system using a known­good I/F cable.

YES

NO

Does the

scanner pass

the data to

the POS

?

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Figure 4-6. Problem Isolation: Scale

Flowcharts

SCALE START

View the Remote
Display and/or the
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
Section 4 for more
information.

-0-

shown on

RemoteDisplay/

Yellow
LED off

NO

E__1

shown on

Remote Display/

Yellow LED

Flash once

NO

E__2

shown on

Remote Display/

Yellow LED
Flash twice

NO

E__3

shown on

RemoteDisplay/

Yellow LED Flash

3 times

NO

YES

?

YES

?

YES

?

?

For this error, the 7-segment
display may also show a 'C'.

YES

If this is a new installation,
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
to verify, then set the platter
back into position.

DONE

- Check for debris under platter.

- Verify that the weigh platter
moves freely.

- Remove item(s) from scale.

- Press Scale Zero Button

- If the scale still fails to zero,
recalibrate the scale.

Problem is too much
motion at power-up.
Correct excess vibration
in counter if possible.

Problem is calibration
lost. Recalibrate the scale
using the procedures in
Section 5.

Problem is scale
communication lost.
Verify cable connections
to/from the scale.

YES

Is

problem

fixed

?

Increase the scale
motion filter setting by

1. Reference Section 6
for more information.

NO

Is

problem

fixed

?

NO

Will the

scale

calibrate

?

Is

problem

fixed

?

NO

Call Tech Support

YES

NO

YES

Is the

motion filter

at its maximum

setting

?

NO

DONE

YES

DONE

YES

DONE

E__4 shown on Remote
Display/Yellow LED Flash
4 times. Problem is Scale
Load Cell failure.

Call Tech Support

Product Reference Guide 4-11

Figure 4-7. Problem Isolation: Remote Display

REMOTE DISPLAY

START

Is the

unit configured

for a Remote

Display

?

YES

Verify that the Remote
Display cable is securely
attached to the external
Remote Display port and
reset the scanner.

Is the

problem

fixed

?

YES

Scanner-scale models that include
a Remote Display when shipped
from the factory, are configured
for use with the display. If you're
unsure of the settings for your
unit, contact Tech Support.

Use the programming bar

NO

codes in Section 6 to
enable operation using a
Remote Display.

NO

Re-connect using a

NO

known-good Remote
Display. Reset the
scanner and retest.

Is the

problem

fixed

?

YES

DONE

Is the

problem

fixed

?

NO

YES

Replace the
Remote Display

DONE

Call Tech Support

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Figure 4-8. Problem Isolation: EAS System

DONE

DONE

NO EAS DEACTIVATION

START

Verify programmable
parameters using the
information and programming
bar codes provided in Section

6. Check EAS options, and
other configurable features.

Call Tech Support.

YES

YES

NO

NO

Do the

EAS Antenna(s)

deactivate

labels

?

Do the

EAS Antenna(s)

deactivate

labels

?

Check all EAS
cable connections.

If possible, retest the
system substituting known­good EAS cable and/or
controller box and/or
antenna (single-antenna
models ONLY).

YES

NO

Do the

EAS Antenna(s)

deactivate

labels

?

Before proceeding, verify the EAS
Antenna(s) and EAS Control Box
have been correctly installed (ref.
Chapter 2). Ensure operator has
been trained in proper EAS system
use (ref. Chapter 3).

Flowcharts

Product Reference Guide 4-13

NOTES

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