959 Terry Street
Eugene, Oregon 97402
Telephone: (541) 683-5700
Fax: (541) 345-7140
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic Scanning, Inc. or its subsidiaries or affiliates
("Datalogic" or “Datalogic Scanning”). Owners of Datalogic products are hereby granted a non-exclusive, revocable license to reproduce and
transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices,
including copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic representative. Electronic
versions may either be downloadable from the Datalogic website (www.scanning.datalogic.com) or provided on appropriate media. If you visit
our website and would like to make comments or suggestions about this or other Datalogic publications, please let us know via the "Contact Datalogic" page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate, however, Datalogic reserves the
right to change any specification at any time without prior notice.
Datalogic is a registered trademark of Datalogic S.p.A. and the Datalogic logo is a trademark of Datalogic S.p.A. all licensed to Datalogic Scanning, Inc. All other trademarks and trade names referred to herein are property of their respective owners.
Magellan, FirstStrike and SurroundScan are registered trademarks of Datalogic Scanning, Inc. All-Weighs, OmegaTek, Produce
Rail, Productivity Index Reporting, SmartSentry and Any-Weighs are all trademarks of Datalogic Scanning, Inc.
This product may be covered by one or more of the following patents: 4603262 • 4639606 • 4652750 • 4672215 • 4699447 • 4709369 • 4749879
This Product Reference Guide contains comprehensive instructions on
how to install the scanner or scanning-scale (either model may be termed
“scanner” for the purpose of simplicity in this manual), how to program it
using special programming feature bar code labels, and advanced user
information as described in the following overview.
Product Reference Guide1-1
Manual Overview
Section 1, Introduction, presents the manual’s contents, describes features
and specifications, provides regulatory and safety information, and lists
the bar code symbologies the scanner will read.
Section 2, Site Preparation and Installation, supplies physical dimensions
for the scanner or scanning-scale and its most common accessories, and
details counter preparation and installation. Cable routing, connection
and testing are also explained in this section.
Section 3, Operation and Maintenance, describes use and maintenance;
providing details about operator controls, programming and diagnostic
modes, scale “zeroing” and calibration. Scanner and scale routine maintenance are outlined in this section as well.
Section 4, Problem Isolation, provides an outline of three scanning-scale
test modes: Selftest, Operational Tests and Diagnostic Tests. Descriptions
of the error indications if the scanner detects a system problem and troubleshooting flowcharts to aid in problem resolution are also presented.
Section 5, Calibration, explains scale calibration and verification procedures, including procedures for calibrating the scale in pounds as well as
kilograms.
Section 6, Programming, details procedures and provides custom barcodes
for setting programmable scanner and scanning-scale features. This section is organized by the categories: General Features, Interface Related
Features and Symbology Related Features.
Appendix A, LED/Beeper Indications & Controls, lists the various functions
and indications of the scanning-scale control panel features.
Appendix B, Cable Information, outlines wire requirements, connector
specifications and pinout details for associated product cabling.
Appendix C, Keypad, furnishes bar codes representing the digits and characters required to enter extended programming data needed during certain
programming sessions.
Appendix D, Host Commands, contains a partial listing of available host
commands that can be used with a compatible host interface.
1-2Magellan
®
8500 Scanner
How to Use This Manual
LEGAL NOTE
You’ll find it helpful to familiarize yourself with the first section of this
manual, since it provides both a general description of the product’s features and an overview of the manual’s contents and organization. Reference the other sections as required for information about scanner or
scanning-scale installation, operation, maintenance, calibration and bar
code programming.
Manual Conventions
‘NOTE’ blocks contain information that is helpful
and recommended. They provide information that
is critical to operations and/or procedures
described in this manual.
‘LEGAL NOTE’ blocks indicate procedures or
activities which may be regulated under law by
governmental agencies. It is your responsibility to
ensure compliance with the regulations that govern installation of weighing devices.
‘CAUTION’ blocks inform you that proper handling
(adherence to the procedures described) is
required to avoid damage to equipment and/or
property.
‘WARNING’ blocks alert you to potential physical
harm or injury. These statements do not include
potentially fatal hazards, which would be designated as ‘DANGER’ blocks. Use of this product
does not warrant the need for a DANGER block.
Product Reference Guide1-3
Scanner and Scanning-Scale Nomenclature
g
O
e
a
w
/
n
Controls, indicators and other nomenclature are shown in Figure 1-1.
The appearance of the connector panel will vary depending upon the factory options purchased with your model. Reference Figure 1-2.
Figure 1-2. Connector Panel
Figure 1-3. Optional EAS Cable Connection
Product Reference Guide1-5
Physical Parameters
This section provides specifications for performance, environmental and
electrical parameters. Reference the second section of this manual, Site Preparation and Installation, for physical measurements of all models and
some accessories.
Scanning
The scanner has a scan zone between the two windows where the scanner
projects laser light in order to scan items. Two separate projections, one
from the horizontal window and one from the vertical window, combine
to form a zone where bar code labels are read. Refer to the Operation and
Maintenance section of this manual for more details about the topic: Scanning Items.
Weighing
Specifications for scale capacity, settling time, minimum and maximum
static weight, zeroing, and warm-up time are given below. For more information regarding the topic: Proper Weighing Technique, refer to the Opera-tion and Maintenance section of this manual.
Rated Weight Capacity
The scale’s operational weight capacity is:
•30.00 pounds, displayed in 0.01 increments
OR
•15.000 kilograms
1
, displayed in 0.005 increments.
Minimum Increment
The minimum weight that can be accurately measured by the scale is 0.02
lb. (0.005 kg).
Maximum Static Weight (Overload)
A maximum static weight of 150 pounds (68 kg) can be sustained by the
scale without incurring damage or degrading performance.
1. The scale can also be set for 9.99 kg max.
1-6Magellan
®
8500 Scanner
Automatic Zero Maintenance
The scale’s software constantly monitors and adjusts the Zero point as
long as the deviation is within acceptable limits
any debris accumulation or removal. During power-up, the scale automatically re-zeros after verifying that all subsystems are functional. Additionally, the scale may be manually “zeroed” by pushing the Scale Zero Push
Button located on the top of the vertical enclosure.
Warm-Up Time
There are two pertinent warm-up times that apply to the scanner or scanning-scale:
The two warm-up periods can be performed concurrently, thereby reducing
the total required warm-up time to 60 minutes.
NOTE
Thermal Equilibrium
When the unit is moved from a cooler temperature (such as a storage area)
to a warmer environment (such as a checkstand location), 60 minutes
must be allowed to acclimate the unit to ambient conditions prior to calibration or operation.
1
, while compensating for
Power-up
Once installed and powered up, a warm-up time of 15 minutes must be
allowed before calibrating or performing weighing operations.
User Configurable Warm-up
The user may configure the unit for a pre-programmed warm-up time
that is activated every time the scanner is powered up. During this time,
the scale is viewed by the POS terminal as off-line.
1. Acceptable limitis of deviation are set at -0.2 to +0.6 pounds (-0.078kg to 0.23kg), which is -0.67 to
+2.0% of total capacity.
Contact technical support to learn more about this advanced programmable
feature.
Figure 1-4. Environmental Specifications
1-8Magellan
®
8500 Scanner
Electrical Specifications
Before installation, always verify that the site’s electrical service meets the
scanning-scale’s requirements. The scanner has been engineered for compatibility with most international electrical systems operating in ranges
from 100 to 240VAC at 50-60 Hz. Verify that the power source will supply “clean” electrical power to the equipment; that is, it must be free of
excess electrical noise.
Check the IEC power cord shipped with the scanning-scale. If the cord
will not plug into your AC power receptacle, the power cord shipped is
not compatible with your electrical system. Please contact your distributor
immediately to receive the necessary information and components to
ensure electrical compatibility.
Power Supply
The scanner utilizes a single power supply for all models. Unique installation and international connections are accomplished through selection of
the proper IEC power cord
VOLTAGEFREQUENCYCURRENT (RMS)PART NUMBER
100-240VAC ±10%50-60 Hz0.5 Amps @ 100V8-0559
Safe operation of your scanner or scanning-scale requires properly grounded
electrical outlets. Be sure to have a qualified electrician certify the earth-
CAUTION
NOTE
ground connection on circuits which will be used to power the unit.
The scanner is powered on/off by connecting/disconnecting its AC power
supply.
Product Reference Guide1-9
Laser and Product Safety
Laser safety requirements are based on IEC Standard Publication 60825-1
(2001) and CDRH 21CFR, Chapter 1, Subchapter J and (CDRH) Laser
Product Performance Standard, User information [1040.10(h)1]:
•User Maintenance. No user maintenance of the system other than
cleaning of the scan windows is required.
•Radiant Energy. The scanner is an IEC Class 1 and CDRH IIa
laser product. The system uses two embedded Class 3B Visible
Laser Diodes (VLDs) operating at 650.0 or 670.0 nm, in an
opto-mechanical scanner, resulting in less than 3.9µW radiated
power as observed through a 7mm aperture and averaged over 10
seconds. Maximum emitted peak output power at the lower window is 850µW. No attempt should be made by the user to remove
the protective housing of the scanning-scale.
•Laser Light Viewing. The horizontal and vertical scan windows
are the only apertures through which laser light may be observed
in this product.
Exposure to the light emitted from the scan windows has been shown not
to be harmful. The safety record of bar code scanning is perfect after millions of hours of use worldwide. This safe and efficient use of laser technology has gained wide acceptance in industries throughout the world.
Operators and installers of the unit should observe the following cautions
and warnings:
Use of controls, adjustments or performance of procedures other than those
specified herein may result in hazardous laser light exposure.
The use of optical instruments with the scanner will increase eye hazard. (Optical instruments include binoculars, microscopes, telescopes and magnifying
glasses. This does not include eyeglasses worn by the user).
CAUTION
To prevent exposure to laser light, do not remove the protective housing of the
scanner. There are no user-serviceable parts inside your scanner or scanningscale.
1-10Magellan
®
8500 Scanner
CAUTION
WARNING
Safety precautions to be taken:
No adjustments or alteration of the scanner or scanning-scale housing are to be
attempted by the user.
The failure of the facet wheel motor while the unit is continuing to emit a laser
beam causes the emission levels to exceed those for inherently safe operation.
The unit has safeguards to prevent this occurrence. If, however, a stationary
laser beam is ever emitted, the failing unit should be disconnected from its
power supply until repaired by a qualified technician.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be
required to correct the interference at his or her own expense.
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toute les exigences du
Reglement sur le material broilleur du Canada.
Product Reference Guide1-11
Labeling
Regulatory, reference and safety labeling is shown in Figure 1-5.
Figure 1-5. Labeling
This illustration shows label placement
ONLY. For actual regulatory, patent and
other applicable information, view the
labels on the product itself, or call your
nearest sales or service office.
N=
max
Max
Min
e =
Max
Min
e =
III
Or...
n =
e =
min
CAPACITE
max
IEC
LASER
III
PRODUCT
U.S., CANADA, MEXICO AND JAPAN
CAPACITY
M
SCANNER/SCALE MODEL XXXCLASS:XXXXXX-XXXXX-XXManufacture Date: April 200xS/N: XXXXXXXX
• CAUTION-LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM
• PRECAUCION-RADIACION LASER SI SE ABRE. ¡NO MIRE HACIA EL RAYO!
• CUIDADO - RADIA=C7=C3O LASER QUANDO ABERTO. N=C3O OLHE PARA O RAIO.
• VARO-LASERSÄTEILY, JOS AVOINNA. ALA TUIJOTA SATEESEEN.
• FARLIGTI-LASERSTRÅLNING OM ÖPPET. STIRRA EJ IN I STRÅLEN.
• ADVARSELI LAERSTRALING VED ABNING. SE IKKE IND I STRALEN.
• AVVERTENZA-PERICOLO DI EXPOSIZIONE ALLE RADIAZIONI LASER.NON FISSARE IL FASCIO.
• VORSICHT-NACH ÖFFNEN BESTEHT LASERSTRAHLUNGSGEFAHR.NICHT IN DEN STRAHL BLICKEN
• ATTENTION! RAYONNEMENT LASER SI CARTER OUVERT. NES PAS REGARDER DANS LE FAISEAU
NRTL
Production
monito
red
Product of USA
• FARE! - LASERSTRÅLING NÅR ÅPEN. STIRR IKKE IN I STRÅLEN.
• WAARSHUWING LASERTRALING WANNEER OPEN. KIJK NIET IN DE STRAAL.
THIS LASER PRODUCT COMPLIES WITH 21CFR 1040AS APPLICABLE AS A CLASS IIA PRODUCT
This Class A digital apparatus complies with Canadian ECES-003.Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du Canada.
This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
COVERED BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 4,709,195 4,709,369 4,712,853 4,749,879 4,786,798 4,792,666 4,798,943 4,799,1644,816,660 4,861,972 4,861,973 4,866,257 4,868,836 4,879,456 4,963,719 4,991,692 5,144,118 5,179,270 5,198,649 5,247,162 5,229,588 5,410,1085,459,308 5,440,110 5,475,207 5,493,108 5,705,802 5,723,852 5,834,708 5,929,421 6,059,189 6,237,852 RE37,166 OTHER PATENTS PENDING
tye
f
d
a
te
S
s
te
PRODUCT SERVICE
N263
MAGELLAN 8500
CLASS 1 LASER PRODUCTLASER KLASSE 1CATAGORIA 1 PRODUCTO LASERAPPAREIL Á LASER DE CLASSE 1based on 10 sec; IEC 60825-1:2001
6-0825
Use ONLY INC. AC/DC Power Supply
Output:
Input: 50 - 60 Hz (0.5 - 0.25A)
+5V at 2.0A
90 - 265VAC (P/N 8-0559)
+12V at 1.5A
Power: 18 Watts (max)
SERIAL NUMBER BARCODE
1-12Magellan
®
8500 Scanner
Agency Compliances
The scanner and scanning-scale meets or exceeds the requirements for its
device type as set forth by the following agencies and regulations:
COUNTRYCOMPLIANCECOMMENTS
Electrical
United StatesUL 1950TÜV NRTL
CanadaCAN/CSA C22.2 No. 1950TÜV NRTL
WorldIEC60950 / IEC 825-1:2001TÜV CB
AustraliaAS 3260AS (power adapter)
Emmisions
United States47CFR Part 15JFCC
CanadaICES-0003Class B
EuropeEN 55022Class B
Australia/N ZealandAS/NZ 3548Class B
JapanVCCIClass B
TaiwanCNS 13438Class B
Safety & EmissionsEMC Directive 89/336/EECCE Mark
LV Directive 73/23/EECCE Mark
Laser Safety
United StatesCDRH, 21CFR Part 1040CDRH Class IIa laser device
Canadasame as CDRHSGM-1 specification
AustraliaAS 2211
Weights & Measures
United States
CanadaMeasures Canada
AustraliaNSC
New Zealand1987 Part 1Reg. 4, Reg. 4A
MexicoNOMNOM-019-SCF1-1994
New YorkNew York Certificate
NIST Handbook 44
(Dept. of Commerce)
®
Contact Datalogic
Marketing at (541) 683-5700, or your Datalogic rep-
resentative for a complete listing of approvals for other countries.
Product Reference Guide1-13
Bar Codes Supported
The scanner can read/decode the following bar code types (symbologies):
•UPC Versions A & E
•UPC Supplementals and Add-ons (2 & 5 digit supplimentals,
Coupon code and Code 128)
•Plural Stage Dual UPC Bar Codes for Japan ( 2 label read)
•Reduced Space Symbology (RSS) RSS-14, RSS expanded, RSS
Stacked
•EAN-8 & 13
•JAN-8 & 13
•UCC/EAN 128
•Code 39
•Code 39 full ASCII
•Code 128 (including conversion to Code 39)
•Code 93
•Interleaved 2 of 5 (I 2 of 5)
•Italian Pharmacode (Code 39)
•Codabar
•MSI/Plessey
1-14Magellan
®
8500 Scanner
Section 2
Site Preparation and Installation
This section provides a reference for preparing most checkstands to receive
the scanner or scanning-scale. Included are physical parameters and
instructions for checkstand preparation, power and ventilation considerations, cable routing information and unit installation.
Site Preparation lists all procedures necessary to prepare the checkstand.
The instructions that follow, titled Checkstand Preparation, detail steps for
the three models that are available (shown in Figure 2-1 below) to facilitate easy installation into almost any checkstand application around the
world:
Model 8500 — Short ScannerModel 8501 — Long Scanner
Model 8502 — Long Scanning-Scale
Some models are designed to fit with little or no modification into openings cut for previously installed scanners such as other Magellan
ners, or NCR
designed for applications with smaller footprint requirements.
Once the procedures in this section are complete, the scanner is ready for
operation; with the exception that if a scanning-scale was installed, calibration will be required before placing the unit into operation. You must
consult the local weights and measures authority to ensure that all legal
requirements are met concerning calibration and certification. Section 5,
Calibration, contains detailed procedures for calibrating the scale in either
pounds or kilograms.
®
scanner models 7820/24 and 7870. Other models are
®
scan-
Product Reference Guide2-1
Figure 2-1. The Scanner/Scale Family
Model 8500Model 8501
Model 8502
Pre-Installation Considerations
It should be noted that the scope of this manual does not encompass all
factors related to worker safety and checkstand design. It does, however,
offer a list of considerations that may be helpful in ensuring greater safety
and productivity. Careful planning using these general guidelines should
result in a more efficient, comfortable work environment.
The U.S. Bureau of Labor Statistics reports that the incidence of repetitive
motion injuries has increased dramatically in recent years. Checkstand
design and scanner installation and operation procedures can reduce the
risk of repetitive motion injuries, but not eliminate it.
Although there are currently no formal guidelines for checkstand ergonomics, the Food Marketing Institute (FMI) and the National Institute of
Occupational Safety (NIOSH) of the Department of Health and Human
Services have released the reports listed at the end of these recommendations. These reports contain useful suggestions for ergonomic improvement of checkstand designs and scanner installation, maintenance and
2-2Magellan
usage. Portions of the reports are summarized below. For copies of the
complete reports, or to inquire about any modifications to the recommendations, contact FMI and NIOSH at the addresses listed at the end of
these recommendations.
®
8500 Scanner
Checkstand Design
1. Select a design which allows load-sharing by several muscle
groups (for example designs which allow the cashier to use both
hands for scanning and bagging).
2. Select checkstands which deliver products to the cashier on an
input belt and do not require the unloading of items from a cart.
These designs put less stress on the cashiers’ shoulders and back.
3. Minimize the distance between the input and take-away convey-
ors (i.e., the distance the cashier has to reach to move the products).
4. Minimize the width of the input conveyor to reduce the cashier’s
reach to items on the far side of the belt; use a diverter to direct
products closer to the cashier.
5. Select a design which encourages the cashier to slide products
across the scanner rather than gripping and lifting. Make sure the
horizontal surface of the scanner is flush with all surrounding surfaces.
6. Choose a design which integrates the scanner and scale to elimi-
nate extended reaches and lifts during weighing tasks.
7. Provide an easily accessible bag stand at a height 13 - 17 inches
(33 - 43.2 cm) lower than the top surface of the checkstand to
reduce stresses to the shoulders, elbows, and risks associated with
lifting products into bags.
8. Do not position the bag stand between the cashier and the scan-
ner, due to the increased reach involved.
9. Position the scanner’s horizontal scanning surface 34 - 36 inches
(86.4 - 91.4 cm) above the floor. Maintain a minimum of five
inches (12.7 cm) clearance between elbows and work surfaces.
10. Provide adjustable keyboard mounting (height, tilt, and horizon-
tal reach).
11. Position the printer, cash drawer, and other checkstand devices
the cashier uses within easy reach (less than 18 inches/45.7 cm).
12. Provide adequate toe space, foot rests or rails, antifatigue mats,
and where feasible, an adjustable seat or stand against which the
cashiers can lean.
Product Reference Guide2-3
Scanner Installation
1. Mount the horizontal surface of the scanner flush with the countertop to encourage slide scanning rather than lifting.
2. Position the centerline of the scanner read area 8 - 10 inches (20.3
- 25.4 cm) from the edge of the checkstand (cashier side).
Scanner Maintenance
1. Keep scanner windows clean. This will improve productivity and
reduce rescans.
2. Replace scanner glass when excessive scratches are evident.
References
Anonymous, 1992, “Ergonomic Improvement of Scanning Checkstand
Designs”,
Food Marketing Institute
800 Connecticut Ave. N.W.
Washington, D.C. 20006
Grant, Katharyn A. et al., 1992, “Ergonomic Evaluation of Checkstand
Designs in the Retail Food Industry”,
National Institute of Occupational Safety and Health
4676 Columbia Parkway
Cincinnati, Ohio 45226
Scanner Usage
1. Minimize handling of heavy/bulky products. Leave these items in
the cart and use an alternative entry method such as key entry of
short PLUs, or handheld scanning.
2. Regularly train cashiers in proper scanning methods and ergonomics principles, such as:
Develop a smooth fluid motion during scanning, sharing
work equally between hands.
Use the entire hand for grasping and lifting items.
2-4Magellan
®
8500 Scanner
Since the scanner reads labels on all four sides plus the top
and bottom, there is no need to turn a bar code toward either
of the scanner windows.
Develop efficient scanning motions, not necessarily faster
hand movements. Simply slide the item across the scanner’s
horizontal window with as little orientation motion as necessary.
Leave items in an upright position; do not lift and tilt.
Learn how the scanner functions and where the scanning area
is located.
Do not favor either the vertical or horizontal window; slide
items across the scanner in their natural orientations on the
checkstand as much as possible.
Site Preparation Overview
Consider the following factors before installing the scanner/scanning-scale
and its optional Remote Scale Display.
Ventilation Requirements. The scanner operates without the use of a
ventilation fan. As long as there is adequate convective air flow and no
major heat producing equipment in close proximity, the unit’s housing
provides adequate heat dissipation. The air temperature in the checkstand
around the scanner must not exceed 104°F (40°C).
Service Access Requirements. Routine operations such as ‘zeroing’
and calibration do not require removal of the scanner from the checkstand
or disassembly of the product. The installer should plan service access for
the AC/DC Power Supply and cables.
Recommended Power Installation. Since the typical grocery environ-
ment includes conveyor belts and electric motors, care should be taken to
ensure that the scanner has a supply of “clean” power (power without
excessive electrical noise). A wiring diagram shows the recommended wiring that will provide the scanner with a “clean” source of power. Refer to
Figure 2-4.
Product Reference Guide2-5
Counter Preparation. Since the majority of grocery checkout lanes are
designed as “left-hand take away,” the counter drawings in this section
focus on this counter design. Simply reverse the layout for a “right-hand
take away” requirement. The unit scans equally well in either of these two
configurations.
Liquid Drainage. Should a liquid spill occur, ensure that moisture can
flow through the checkstand without pooling.
Leveling. Plan ahead and provide screws/bolts in the checkstand mounts
and a leveling guide (board) to allow leveling of the scanner or scanningscale within the counter. Use a 0.375” thick board to replicate the mounting flange on the long scanner or scanning-scale, and adjust screws or bolts
until the board is flush within the counter. Use a 4.0” wide board stood on
its end to adjust leveling screws/bolts in rail support applications.
Cable Routing. Placement of the scanning-scale should be planned to
allow easy access to other components as well as optimize communication
between the scanner, the POS terminal and the optional Remote Scale
Display. Note that cables may drop straight down from the scanner’s connector panel, or may be conveniently routed along the unit’s side using the
hardware provided. Do not route interface cables near any electrical
motors or other sources of electromagnetic interference.
Remote Scale Display Placement. The customer, and checker in some
instances, must be able to easily view and read the Remote Scale Display.
Ambient light and mounting height considerations are discussed later in
this section.
Vertical Clearance. Provision must be made to allow adequate space
above the scanner bonnet for removal and replacement of the All
Weighs™ Platter (the L-shaped platter). Optimal clearance permits the
platter to be grasped at its top vertical edge and lifted for removal without
obstruction (such as a fixed keyboard mount or any type of enclosure).
Should such an enclosure be unavoidable, an alternate method of platter
removal using two coins may be employed, however a minimum vertical
clearance of 1.5” (3.8 cm) MUST be provided (reference Figure 2-2).
Another consideration is that the scan zone must be kept free of obstructions such as enclosures, keyboard mounts, etc.
2-6Magellan
®
8500 Scanner
Figure 2-2. Vertical Clearance
DO NOT
Obstruct
Scan Zone
DO NOT
Obstruct
L-Platter
Removal
Allow a minimum
clearance of
1.5" (3.8cm)
(Enclosure)
(Keyboard Mount)
Ventilation and Spacing
The scanning-scale’s perimeter housing has been designed to provide adequate space for convective cooling and unrestricted movement of the
weighing apparatus. Figure 2-3 shows the debris chutes and ventilation
slots. The checkstand design must allow:
Product Reference Guide2-7
NOTE
•The ambient air temperature inside the checkstand adjacent to
the scanner must not exceed 104°F (40°C).
•A source of air that provides adequate cooling by convective air
flow.
DO NOT place the scanner in a close-fitting, fully enclosed checkstand. Provide a MINIMUM of 16 square inches (103.2 square centimeters) of air intake
from below the installation for sufficient convective cooling.
If motors, conveyor belts, or other heat producing equipment are located
near the scanner, forced air ventilation may be required. In most installations, a 30 cfm (.84 cmm) axial fan should provide sufficient air movement. If a ventilation fan is installed, one with a removable filter that may
be washed or replaced is recommended.
Figure 2-3. Debris Chutes & Ventilation Slots
Debris Chutes/Ventilation Slots
Service Access
The scanner and scanning-scale have been engineered to allow performance of all routine service and maintenance (such as “zeroing” and calibration) without removing the scanner from the checkstand. Additionally
all cable connections made at the scanner can be connected and removed
while the unit is sitting on the countertop. The installer should provide
service access to all remaining cable connectors as well as the AC/DC
Power Supply (if installed).
2-8Magellan
®
8500 Scanner
Power Installation
AC/DC Power
Supply
Power
Mains
Neutral
Line
Ground
Earth
Ground
Panel
Ground
Panel
Ground
Main
Breaker
Panel
Checkstand
Breaker Panel
Neutral
Line
Ground
Neutral
Line
Ground
Lighting
Inductive Loads
(e.g. Conveyor Belts, Motors, etc)
Scanner or
Scanner/Scale
POS Terminal
On/Off
Switch
On/Off
Switch
Reference the wiring diagram in Figure 2-4 for the recommended fusing
arrangement.
Grounding
The AC/DC Power Supply should have an AC outlet with a clean earth
ground. If you are not sure how to verify the amount of electrical noise
(interference) on the power line, ask a qualified electrician to measure the
input line voltage.
Figure 2-4. Input Power Wiring
Product Reference Guide2-9
Checkstand Preparation
Item
Diverter
Routed
Support
Lip
Counter Cutout
Support Rails
Cabling
AC/DC
Power
Supply
Reference Figure 2-5. When performing a first time installation into a
new checkstand, verify before cutting that room will be allowed for
cabling and the AC/DC Power Supply. When making the opening, take
extra care to accurately cut to the correct dimensions. Mounting may
require installation of support(s), countertop routing, or other such
devices. Depending upon checkstand design, you may wish to install an
item diverter to direct items toward the scan window. See the instructions
in this manual titled “Counter Cutout” for more details concerning the
location and preparation of the opening.
Figure 2-5. Installation Overview
2-10Magellan
®
8500 Scanner
Liquid Spills and Moisture
Select a checkstand design which allows fluids to flow through, and directs
liquids away from any electronic equipment or storage areas.
Counter Cutout
The most important consideration when planning the counter opening
for the scanner is the operator’s comfortable reaching distance. The ideal,
ergonomically sound installation allows items to be directed within easy
reach, and a scanning area requiring no lifting or special orientation of
items. If you haven’t already read the information at the beginning of this
section titled, Pre-Installation Considerations, please do so before continu-
ing these instructions.
The symmetrical design of the scanner permits the operator to easily pass
items from one hand to the other while scanning (either from right-to-left
or left-to-right). With the unique 360- scan zone, scanning is accomplished in one fluid motion. The operator simply slides the item from the
conveyor belt or diverter area through the scanning area and passes the
item to the other hand, which in turn bags it or places it on a take-away
conveyor belt. Movement should flow naturally over the surface of the
scanner.
Note that the following guidelines for preparing an existing checkstand to
accept a scanner, or incorporating the unit into a new checkstand design
will not be accurate for all installations. Although these guidelines will suffice for most standard installations, the installer may need to make adjustments for varying counter heights and thicknesses, support design, or
other checkstand limitations.
Figure 2-6 shows a typical “left-hand-take-away” checkstand design.
Follow these basic steps to install the unit:
1. Select a position for the scanner that offers a smooth product flow
which best accommodates the reaching distance of the average
operator.
2. Cut the opening in the countertop. Select the appropriate draw-
ing from Figure 2-7, or Figure 2-8 for your model.
3. Install the AC/DC Power Supply, the Remote Scale Display cable
and the interface cable(s) observing the following:
Product Reference Guide2-11
Interface cables (and display cable, if applicable) should be
routed away from all highly inductive electrical devices, like
motors and conveyor belts, and even away from the unit’s
power cable if possible.
Cables should be easy to remove in the event that replacement is required. A little planning now will save a lot of frustration later.
4. Connect and verify all system operations.
The scanner should be installed so that leading and trailing edges of the
All Weighs™ Platter are flush with the countertop to enhance smooth,
slide-through scanning (reference the insert in Figure 2-6). Keep in mind
that the debris chutes on both sides of the platter provide the necessary
clearance for proper scale operation if you are installing a scanning-scale
(you won’t need to provide an additional gap for that).
Refer to the appropriate drawing (Figure 2-7, Model 8500; Figure 2-8,
Models 8501 and 8502) for dimensional information on the model you’ll
be installing.
Figure 2-7. Model 8500 (Short Scanner) Cutout Dimensions
Model 8500
Dimensions
(29.21cm)
SCANNER
Model 8500
Cutout
11.5"
7.0" (17.78cm)
5.0" (12.7cm)
11.1"
(28.19cm)
PLATTER
Max. Radius = 0.25"
(0.635cm) 4x
6.2"
(15.75cm)
(19.69cm)
Window
7.75"
16.5"
41.91cm)
6.95"
(17.65cm)
16.625" ± .060"
(42.23cm)
22 lb.
(10kg)
Scanner Weight
11.625"
(29.53cm)
12.0"
(30.5cm)
Model 8500
Supports
Support Rails
5" ±.062 (12.7cm)
Liquid
Drainage
2-14Magellan
Liquid
Drainage
®
8500 Scanner
Figure 2-8. Models 8501 and 8502 Long Scanner or Scanning-Scale Cutout Dimensions
Model 8501
& Model 8502
Dimensions
Model 8501
& Model 8502
Cutout
Model 8501
& Model 8502
Supports
26 lb.
(11.7kg)
Scanner/Scale
Weight
22 lb.
(10kg)
Scanner
Weight (w/o scale)
11.5"
(29.21cm)
SCANNER
11.1"
(28.19cm)
PLATTER
11.25"
(28.58cm)
20.0"
(50.8cm)
5.0" (12.7cm)
7.0" (17.78cm)
12.0"
(30.5cm)
8.9"
(22.60cm)
Window
6.95"
(17.65cm)
20.125"
(51.12cm)
0.75"
(1.905cm)
18.625"
(47.308cm)
Rail
Rail
(Center Line)
11.625"
(29.53cm)
0.75"
(1.905cm)
Max. Radius = 0.25"
(0.635cm) 4x
20.125" ±0.06"
(51.2 ±0.15 cm)
18.625" ± .060"
(47.3 ±0.15 cm)
0.375" ± .030"
(0.952 ±0.07 cm)
0.375" ± .030"
(0.952 ±0.07 cm)
If leveling feet are needed
for models 8501 and 8502,
use the placement shown here,
represented with plus signs (+).
3.06" ± .006"
(7.77 ±0.15 cm)
3.06" ± .006"
(7.77 ±0.15 cm)
0.75"
(1.9 cm)
1.5"
(3.8 cm)
0.75"± .060"
(1.9 ±0.15 cm)
0.75"± .060"
(1.9 ±0.15 cm)
4.0"
(10.2 cm)
0.375" ± 0.03" (.95 ±.08 cm)
Liquid
Drainage
Liquid
Drainage
Product Reference Guide2-15
Checkstand Mounting
There are a number of things to take into account when installing the unit
into a checkstand. Key factors are ergonomic/worker safety, loading capacity and stability. Consider the scanner or scanning-scale’s weight when calculating the robustness of construction needed to support it as well as
maximum capacity of weighed and scanned items.
If you choose to rout a countertop with a thickness of 0.75” (1.9 cm) plywood,
you’ll need to add a backing strip that supports the area routed out for the
support flanges (see Figure 2-5). This support strip should minimally be
made of 0.75” (1.9 cm) thick plywood and be approximately 4.0” (10.2 cm)
NOTE
wide and 14.0” (35.6 cm) long. This strip should be glued as well as screwed
to the underside of the countertop.
Installation Overview
The preceding Site Preparation Overview dealt with installed location and
counter preparations to accommodate the scanner or scanning-scale. Having completed those steps, physical installation of the scanner or scanningscale can begin. The following instructions apply to all models.
This section describes:
1. Unpacking the unit.
2. Verifying operation before connecting to a POS system.
3. Routing and connecting cables.
4. Validating that your scanner communication parameters match
the POS terminal’s system requirements.
5. Functional testing to verify operation when connected to the
POS system.
The following text describes each of these steps.
Unpacking
To unpack the unit:
•Inspect the package for signs of damage that may have occurred
during shipping. If damage is found, report it to your carrier
immediately.
2-16Magellan
®
8500 Scanner
NOTE
•Lift out the accessory box containing the AC/DC Power Supply,
optional Remote Scale Display and cable (if present), and the
Quick Reference Guide.
•Remove the Quick Reference Guide and familiarize yourself with
the unit’s controls and features. Leave the guide at the checkstand
when the installation is complete.
•Remove the protective packing and carefully lift the unit from the
carton. Be sure to save the box and all packing material. In the
event of failure, the unit must be returned to the factory in its
original packaging
.
•Carefully lift off the All Weighs™ Platter as shown in
Figure 2-18 and remove the protective foam pieces securing the
weigh mechanism. Set the platter back in place.
For added protection during shipment, the All Weighs™ Platter is covered
with a tight-fitting layer of vinyl as shown in Figure 2-9. This vinyl layer MUST
BE REMOVED before placing the unit into service.
Figure 2-9. Remove Protective Vinyl
Protective vinyl
MUST be removed
from the
platter
before use.
•Proceed to the Operational Verification instructions below.
Product Reference Guide2-17
Operational Verification
Follow these steps to ensure that your unit has arrived undamaged and is
fully functional before installing it in the counter and connecting it to
your POS system.
1. If the unit is a scanning-scale, connect the Remote Scale Display
to the proper connector on the unit’s connector panel (refer to
Figure 2-13). Note that if the Remote Scale Display is not connected, a scanner power-up Selftest will sound a long, low beep,
and the number “8” will appear on the 7-segment display indicating a remote display error. Power-down, connect a known-good
Remote Display to the appropriate port, and restart to correct this
problem. Alternatively, you can disable the Remote Display using
programming bar codes (see Section 6, Programming for more
information).
2. Connect the power cable at the scanner then at the AC outlet.
When power is applied to the unit, the normal indicator sequence is:
•The green light will be lit (dim) steadily.
•If the Selftest detects a problem, the 7-segment display will display a number code. Refer to Section 4, Problem Isolation, for a
description of failure codes and problem isolation procedures.
Scale calibration may be necessary to obtain a zero reading on the display
on rare occasions.
NOTE
3. The unit should be permitted to reach thermal equilibrium
before proceeding to the next steps. (Reference the topic War m-Up Time in Section 1.) When the unit is moved from a cooler
temperature (such as a storage area) to a warmer environment
(such as a checkstand location), a period of 60 minutes must be
allowed to acclimate the unit to ambient conditions. Once
installed and powered up, a “power-up” warm-up period of 15
minutes must be allowed before calibrating or performing weighing operations. These two warm-up periods may run concurrently.
2-18Magellan
®
8500 Scanner
NOTE
4. Verify that the scanner or scanning-scale passes an operational test
by observing the following:
Scanner. Pass UPC/EAN bar code labels in front of the scanner’s win-
dows. Since the interface cable is not yet connected to the POS
terminal, the scanner may be limited to reading only one or two
labels (see the note that follows). The scanner indicates when each
label has been successfully read by flashing the green scanner light
and emitting a good read tone (beep).
When not connected to the host, the scanner may be limited to reading only
one or two labels. (This limitation is dependent upon the interface type.) To
scan multiple labels without connecting to the host, place the unit in Scanner
Diagnostic Mode by pressing the Volume/Tone Push Button for four seconds.
Scale. If the Yellow LED is not lit, press the Scale Zero Push Button
momentarily. If the scale is operating correctly, the yellow LED
will illuminate and remain on steady, and the display will show a
reading of 0.00 lb (0.000 kg for metric). If the display is blank or
a is displayed, it may be necessary to calibrate the scale
before continuing. Refer to Section 5, Calibration, for calibration
procedures.
Remote Scale Display. Check to verify that 0.00 lb (0.000 kg for met-
ric) is displayed, then place an item on the weighing platter. Verify that the display shows a weight and that the yellow LED goes
out. Remove the item and observe that Remote Scale Display
shows 0.00 lb (0.000 kg for metric) and that the yellow LED is
On.
5. Unplug the AC power cord from the outlet and disconnect the
power cord and Remote Scale Display cable from the scanner’s
connector panel.
After you have verified that the scanner and scale (if present) are completely functional, continue with the following procedures to complete the
installation.
Product Reference Guide2-19
Diagnostic Modes
Two diagnostic modes are available which allow you to initiate scanner or
scale diagnostic tests, as well as verify the scanner’s ability to read bar
codes.
Scanner Diagnostic Mode
While in Scanner Diagnostic Mode, continuous scanning of labels is
allowed, permitting the user to scan an unlimited number of bar codes
while troubleshooting problems. Under normal operation, the scanner
stores label data, awaiting the signal which transmits it to the host. When
the scanner is not connected to a host, it may read and store only up to
two labels, then quit reading until power is cycled (clearing the memory).
This mode of operation removes this limitation.
To place the scanner in Scanner Diagnostic Mode, press the Volume/Tone
Push Button for approximately four seconds. While pressing the button,
the scanner will first sound three tones, wait a few seconds, then sound six
rapid tones; after which you should immediately release the button.
While in Scanner Diagnostic Mode, identification numbers for interface
type, firmware and configuration will scroll continually across the scanner’s 7-segment FRU (Field Replaceable Unit) display. This is useful information for field diagnostics. See Figure 4-1 for the location of the display.
For example, if the dual cable RS-232 interface (type 05) were enabled,
the firmware designation was R96-1234, and the configuration was R965593, the following would be shown (slowly, with blanking between each
of the items):
1
IF-05 r96-1234 r96-5593.
To exit Scanner Diagnostic Mode, cycle power to the unit or press and
hold the Volume/Tone Push Button for eight seconds to reset the scanner.
See the topic, Scanner and Scale Reset in Section 3 for more information
about unit resets.
1. A listing of scanner interface identification numbers is available in Section 6, under the topic,
Interface Type.
2-20Magellan
®
8500 Scanner
Scale Diagnostic Mode
PASS
cXXX
Zero
XXXX
cXXX
-18.8.88
To enter Scale Diagnostic Mode, press the Scale Zero Push Button for
approximately four seconds. Six rapid tones will be sounded, indicating
the unit is leaving normal operation and entering Scale Diagnostic Mode.
The Remote Display will flash a ‘1’ across the display while the dignostic
routine is being run. When diagnostics are completed successfully, the display will indicate that the unit has passed the diagnostic test by displaying
. Next, the display shows a listing of how many times the unit
has been calibrated and zeroed in the form of: where x equals
the number of times the scale has been calibrated. Next, the unit will display where x is the number of times the scale has been zeroed.
Finally, all segments will be displayed in the form of: to allow
visual verification of display function.
If the diagnostics routine is not completed successfully, the scanner will
sound a series of tones and the Remote Display will show an error code.
Turn to Section 4, Problem Isolation for a description of error codes.
Press the Scale Zero Push Button once more to reset the unit and exit
Scale Diagnostic Mode. See the topic, Scanner and Scale Reset in Section 3
for more information about unit resets.
Cables & Connections
Considerations when routing the power and interface cables for the scanner and scanning-scale are:
•Ensure that cables are not pinched, kinked or pierced.
•Do not route interface cables in close proximity to electrical
motors or other sources of electromagnetic interference.
•Cables can drop directly from their connectors on the scanner, or,
alternatively, can be routed along the scanner’s side to the back
(see Figure 2-10).
Do not plug the AC power cord into the outlet at this time. It is a good
practice to always connect the power cable to the scanner first before plugging it into the AC receptacle. The procedures titled, Set-Up, provided
later in this section will instruct you to connect the power cord at that
time. Figure 2-10 illustrates the basic cable routing scheme.
Product Reference Guide2-21
Figure 2-10. Cable Routing
Scanner
AC Power
Switch
(recommended)
AC/DC
Power
Supply
Scanner
Interface
Cable
Scale
Interface
Cable
(Scanner/Scale)
Remote Scale
Display Cable
(optional
Scanner/Scale)
POS Terminal, Printer &
Cash Drawer
Remote
Display
Keyboard
Alternate
Cable
Routing
2-22Magellan
®
8500 Scanner
Figure 2-11 provides physical dimensions for the AC/DC Adapter (part
5.51"
(14 cm)
3.1"
(7.8 cm)
2.3"
(5.8 cm)
number 8-0599).
Figure 2-11. Physical Measurements: AC/DC Adapter
Remote Scale Display Placement/Installation
When installing the optional Remote Scale Display, consider both the customer’s viewing angle and the amount of daily ambient light conditions
anticipated at this installation site. Figure 2-12 shows available adjustment
for the display head.
Lighting Considerations
The display will be easily readable unless placed in direct sunlight or other
very strong light sources. Light interference will not be a factor in most
installations.
Product Reference Guide2-23
Viewing Angle
The optimum viewing angle is directly facing the customer. To ensure that
the display is easily readable for the majority of your customers, the display should be approximately 48 to 60” (122 to 152 cm) from the floor.
Check with local Weights and Measures authorities regarding proper positioning of scale displays used in retail trade.
NOTE
Figure 2-12. Remote Scale Display
0.00 lb
CAPACITY / CAPACITE - 30 X .01 lb / 15 x .005 kg
40˚
40˚
25˚
25˚
2-24Magellan
®
8500 Scanner
The connector at the Remote Scale Display end is secured with a rubber
band during shipping to prevent damage to the “locking tabs” (see
Figure 2-14). After routing the cable, remove this rubber band before the
cable end connecting to the Remote Scale Display head. Failure to remove
NOTE
the band will keep the connector from latching properly when it is connected
to Remote Scale Display port.
Placing and Installing the Remote Scale Display
(Short Pedestal Base ONLY)
1. Determine where you want to install the Remote Scale Display
based on your counter design, the viewing angle and lighting considerations discussed previously. Reference Figure 2-13 for the
display’s physical dimensions.
2. Use the short pedestal base template provided in Figure 2-15 to
mark locations of the mounting screw and cable routing holes.
3
The mounting screw holes are on 3
Before drilling, ensure the holes in your base match with the holes indicated
on the template.
NOTE
/8” (8.57 cm) centers.
3
3. The cable can either be routed through a
/4” (19 mm) diameter
hole directly under the mounting base or through the cutout in
the back of the base (see Figure 2-14).
4. Drill the mounting screw holes using a drill bit of the appropriate
diameter for your mounting screws or bolts.
3
5. Drill the cable routing hole using a
/4” (19 mm) drill bit
(optional).
It may be necessary to shorten the stalk that supports the display head so
that the display is installed at eye level.
6. Cut the stalk to fit your installation (if required).
7. Route the cable through the base/stalk so that you can plug the
connector into the display head.
8. Remove the rubber band from the connector and attach the connector to the display head.
9. Slip the display head onto the stalk/base.
10. Feed the entire remaining length of the Remote Scale Display
interface cable through the cable routing hole so that the assembled Remote Scale Display can be positioned over the mounting
screw holes.
11. Install mounting screws or bolts to complete the installation of
the Remote Scale Display. Take care not to pinch or pierce the
interface cable while securing the Remote Scale Display to the
checkstand.
2-26Magellan
®
8500 Scanner
Figure 2-14. Remote Scale Display Components.
F
RONT
3 3/8" (8.57 cm)
3/4"
(1.9 cm)
4 1/2" (11.4 cm)
1 1/2"
(3.8 cm)
Display Stalk
Display Base
11.5"
(29cm)
Mounting
(optional
cable
routing)
Display Head
Cable end
rubberband
is removed.
Cable
Connector
Interface
Cable
after
24"
(61cm)
48 - 60"
(122 - 152cm)
36"
(91cm)
Figure 2-15. Remote Scale Short Base Display Mounting Template
Example
Product Reference Guide2-27
Changing Weighing Modes
LEGAL NOTE
Your scanning-scale has been programmed for weighing in either pounds
or kilograms depending upon the initial operating environment that was
specified when you ordered your scanning-scale. If you need to change
from pounds to kilograms or vice-versa, call technical support.
You can verify that the scale is set correctly for your country’s requirements
by observing that the Remote Scale Display shows the appropriate measurement symbol (lb or kg) when the power-up Selftest is completed.
Any time the scale weighing mode is changed, the scale must be
re-calibrated before commercial use.
Set-Up & Installation
These setup and installation procedures assume that you have already prepared your checkstand to receive the scanner or scanning-scale. If you have
not already made the counter cutout and routed power and interface
cables, do so now as described in the previous instructions. If your checkstand has been prepared, proceed as follows:
Set-up
1. Place the unit on the checkstand next to the counter cutout.
2. Route the cables up through the cutout and connect the scanner
and scale interface cable(s), and Remote Scale Display cable
(optional) to the scanner. Some POS terminals require two interface cables; one for the scanner interface and one for the scale
interface. Refer to Figure 2-16 for cable connection locations.
If you have a scanner with no scale, there will be only one interface cable
to the POS terminal.
3. Connect the power cord to the scanner and route the other end
down through the checkstand to the AC power outlet. DO NOT
plug the power cord in at this time.
4. OPTIONAL — Route your EAS antenna cable down through
the checkstand cutout. (Reference your EAS controller’s set-up
instructions for proper EAS antenna installation.)
2-28Magellan
®
8500 Scanner
Figure 2-16. Connecting Cables to the Scanner/Scale
Figure 2-17. Connecting the Optional EAS Interlock Cable
Product Reference Guide2-29
To EAS
System
Installation
a
1. Make sure that all cables are firmly attached (except that the AC/
DC power supply should not be connected to the AC outlet yet).
2. Remove the All Weighs™ Platter to gain access to the lift handles. Grasp the platter as shown in Figure 2-18 and gently lift it
from the scanner. If the top edge of the platter is blocked, you
may find it easier to grasp the platter vertical bezel as shown in
Figure 2-18b.
Figure 2-18. Removing the All Weighs™ Platter
OR
Obstruction
b
Vertical Bezel
2-30Magellan
®
8500 Scanner
NOTE
3. Hook the fingers of both hands into the lift handles located along
the insides of the scanner walls, just above the debris chutes as
shown in Figure 2-19. DO NOT attempt to lift the unit using
the plastic edges, scale frame, or any features other than the lift
handles.
4. Lower the unit into the counter opening, ensuring that none of
the cables are pinched, pierced or crimped.
5. Re-install the All Weighs™ Platter and verify that it is flush or
just below flush with the countertop. This is necessary to provide
smooth scanning from either direction. Make adjustments as
needed to align the platter with the counter by moving support
rails up or down, or consider installing screws in positions that
will allow their use in adjusting the unit’s position.
Failure to install a scanning-scale in a stable and level position will inhibit
weighing, calibration and zeroing operations. The platter MUST make unobstructed contact with all of its supports for proper weighing operation.
6. Once installation is complete, proceed with the Operational Veri-
fication procedures that follow.
Product Reference Guide2-31
Figure 2-19. Using the Lift Handles
Lift Handles
2-32Magellan
®
8500 Scanner
System Power-Up Recap
The System Power-Up procedure may vary depending upon the requirements of your POS system. It is generally a good practice to power-down
(switch off) all equipment prior to connecting cables. Check with your
System Supervisor and/or refer to your POS terminal manual for proper
power-down and power-up procedures and interface requirements when
connecting any peripheral device.
If you have not identified any specific requirements for your POS system,
follow these steps.
1. Power-down the POS terminal.
2. Ensure that power is disconnected from the scanner.
3. Connect the scanner and scale interface cables to your POS ter-
minal. This connection may use one or two cables depending
upon your POS terminal interface.
4. Connect the Remote Display cable if your model is a scanning-
scale and make any connections to optional equipment, such as
EAS or a handheld scanner.
5. Power-up the scanner or scanning-scale by connecting the power
cord to an AC power outlet. Wait for the unit to complete the
Selftest routine (10 seconds maximum).
6. Power-up the POS terminal.
7. Verify that both scanning and weighing data are properly com-
municated between the scanner and your POS system. (Weigh
and scan a few items.) If problems are encountered, refer to
Section 4, Problem Isolation.
8. You have now completed installation and system integration of
the scanner or scanning-scale. At this point, the scale must be calibrated and certified in accordance with the requirements of your
state and/or local requirements. Refer to Section 5, Calibration,
for calibration procedures.
Product Reference Guide2-33
NOTES
2-34Magellan
®
8500 Scanner
Section 3
Vertical Window
Scan Zone
Horizontal Window
Scan Zone
Checker Side
Scan Zone
Top D o w n
Scan Zone
...indicate what the
scanner "sees."
Note that
eyes...
Operation and Maintenance
The information contained in this section describes how to operate and
maintain the scanner and scale. Topics include “how to’s” on scanning,
weighing, re-zeroing the scale, removing the top cover and cleaning the
upper and lower windows.
Scanning Items
To scan items using the scanner, slide or push them through the scan zone
as shown in Figure 3-1. The scanner will work equally well with either a
left-to-right or right-to-left motion through the scan zone. There is no
need to reorient an item’s bar code since the scanner can “see” the left,
right, front and back side, as well as the top and bottom of an item.
“Limited Scanning Mode” is entered by default by interfaces such as USB and
IBM until a Point Of Sale (POS) terminal enables scanning. Labels are “chirped”
NOTE
while in this mode.
Figure 3-1. Scan Zone
Product Reference Guide3-1
Proper Scanning Technique
The scanner was designed to provide the ultimate in ergonomic enhancements for Point-Of-Sale (POS) scanning. To take advantage of these
advancements:
Practice the techniques below to improve scanning efficiency:
•Move the product across the horizontal window (See Figure 3-1).
•Since the scanner reads labels on all four sides plus the top and
bottom, don’t favor either the horizontal or vertical scan windows. Keep items in their natural orientation.
•Remember to slide or push items rather than picking them up. By
avoiding any gripping, twisting and rotation of your hands and
wrists, you can prevent repetitive motion injuries. This technique
also relieves you from lifting possibly thousands of pounds per
day.
•Develop a smooth fluid motion during scanning, sharing work
equally between hands.
•Use the entire hand for grasping and lifting items.
•Develop efficient scanning motions, not necessarily faster hand
movements.
•Learn typical locations for bar codes on packages; avoid “flipping”
or rotating the items during scanning.
•Learn how the scanner functions and where the scanning area is
located.
3-2Magellan
®
8500 Scanner
Proper Weighing Technique
Produce Rail
1. The L-shaped All-Weighs™ platter allows you to place items
anywhere on its surface, including leaning against its vertical section, to be weighed accurately. The raised “Produce Rail” also
provides a convenient way to ensure items do not rest on the
counter or other non-weighing surfaces. (Reference Figure 3-2.)
It is important that items rest entirely on the platter for their full weight to be
accurately recorded.
NOTE
Figure 3-2. L-Shaped Platter & Item Placement
2. Once weighed items are in place, enter PLU (price Look-Up) data
as described in your POS system instructions. Item weight is displayed on the Remote Display and/or the host display.
3. Remove the item from the weigh platter.
Product Reference Guide3-3
Operational Controls
The function of scanner and scale controls and indicators is listed in
Appendix A, LED/Beeper Indications & Controls. Turn to that appendix for
full details.
Operational Modes
The scanner or scanner/scale features a number of modes that are important to both the user and the system support personnel. These modes can
be combined into three groups: pre-operational, operational; and additional functions. The following text describes these modes, what they
mean, and how and when they are seen.
Power-Up/Selftest & Pre-Operation
Pre-Operation describes those steps that must be successfully completed
before the scanner sounds the initial good read tone and illuminates the
lamps indicating the scanner and/or scale are ready for operation. These
steps include Power-Up Selftest, Error Reporting, and Operational Configuration.
Power-Up/Selftest
Power-Up Selftest begins when power is applied. The scanner’s software
immediately begins the testing sequence to verify that all systems are functioning properly. This routine, which only takes a few seconds, checks all
the functions of the scanner, scale, remote scale display and interface prior
to indicating that it is ready for operation.
A tone indicating Selftest is complete is a configurable feature. See the topic
Power-up Beep Control in the Programming section of this manual.
NOTE
3-4Magellan
®
8500 Scanner
Error Reporting
. lb
. kg
If a fatal error is detected during Selftest or operation, the unit will not
advance to Normal Operation Mode. Selftest diagnostics will cause the
unit to sound a long, low tone and/or display an error message on the 7segment display indicating where the failure occurred. These messages are
coded to assist the repair technician in identifying the failed component.
If an error is indicated, make note of it and contact your supervisor or
technical support representative. A table containing descriptions of these
error codes is included in Section 4, Problem Isolation.
1
If a non-fatal
error is detected (such as the loss of one of the two lasers),
the unit will sound a long, low tone and display a number on the 7-segment display. The unit will advance to Normal Operating Mode, but performance may be affected until a correction or repair is made.
Operational Configuration
Once Selftest diagnostics have been successfully run, a tone is emitted (if
configured to do so, and the unit enters an operational configuration state.
The scanner or scanner/scale will automatically load your specific interface
settings which are required to communicate with the host system. There
are two conditions that must be met before the unit can enter Operating
Mode:
•No bar code label can be in the scan volume while the unit is in
this state. Progress is halted until the label has been removed,
thereby ensuring that no extraneous bar code data is send to the
host.
•If your scanner has a scale, the scale cannot be in motion (usually
caused by excessive vibration in the checkstand) for this test to
succeed. A “Scale in Motion” status will be indicated by displaying a period and the applicable weight unit (lb or
kg) that is selected.
•The scale must be able to “capture” zero weight. The
display will be seen if there is a weight on the platter
at power-up. Removing the weight or pressing the Scale Zero
Push Button should allow the scale to find zero.
1. Scanner behavior under non-fatal error conditions is configurable. See Section 6, Programming
for more details.
Product Reference Guide3-5
Operating Mode
Operating Mode includes Normal Operation (scanning and weighing)
and Sleep Mode. These two modes are most commonly observed by the
user/operator.
Normal Operation
This condition is indicated by the green light being on dim and steady.
For scanner/scale models, the yellow light indicates that the scale senses a
weight of zero on the platter. If you have a scanner without scale model,
the yellow lamp will not be lit when the scanner is ready for scanning.
Yellow and Green LED indications are configurable. Your scanner may not be programmed to operate in the standard manner described above.
NOTE
Once the scanner enters Normal Operation, it begins a countdown
sequence. If there is no activity during a preset period of time (also called
time-out
long the life of the electrical and mechanical components. Once the scanner has timed out, it enters Sleep Mode.
•When the scanner or scanner/scale completes its Selftest successfully, it emits a tone (when configured to do so) and enters Operating Mode.
1
), the unit will shut off the laser and/or motor in order to pro-
Sleep Mode
After the scanner has been left idle for a preset period of time, the laser
and/or motor automatically turns off (goes to sleep). This state is called
Sleep Mode, and is indicated by a “slow” blink of the green light (blinking
at a 2-second rate). To wake up the unit, press anywhere on the weigh
platter (scanner/scale models only), press the Volume Selection switch or
wave your hand in front of the vertical window. The unit will recognize
any of these signals as a wake-up call and instantly return to Normal
Operation.
1. “Timeout” and “Sleep Mode” time delays are programmable features that can be selected through
use of the programming labels included in Section 6, Programming.
3-6Magellan
®
8500 Scanner
Additional Functions
Additional scanner and scale functions include programming, running
scanner or scale diagnostics, initiating a reset, zeroing the scale, and calibrating the scale.
Programming
When your scanner or scanner/scale is shipped from the factory it is configured to work with the POS system interface at your store and read the
bar code symbologies you designated. If you need to change this configuration information for any reason, Section 6, Programming, contains spe-
cial bar code labels for changing the unit’s settings.
Diagnostic Mode
Refer to Section 2, Diagnostic Modes for details about running scanner and
scale diagnostics. Turn to Section 4, Problem Isolation, for a description of
error codes resulting from diagnostics.
Scanner and Scale Reset
The reset procedures and indicators are identical for scanner and scanner/
scale models. As with any electronic equipment, it is sometimes necessary
to reset the electronics. The reset procedure allows you to initiate a reset
command to the scanner. This may be necessary if the POS terminal has
been switched off or the store system has been reset while the unit is on.
Reset can also be used to initiate and run the unit’s internal Selftest routine.
Pressing and holding the Volume/Tone Push Button for approximately
eight seconds initiates a reset, which is sounded by a rapid number of
beeps. If the motor had been spinning, the lamps will blink while the
motor spins down. At that point, the motor will spin back up and the
scanner will continue to run the Selftest diagnostics. For more information, see the topic, Power-Up/Selftest & Pre-Operation earlier in this sec-
tion.
Product Reference Guide3-7
Scale Adjustments
The scale allows two user adjustments: zeroing and calibration. The first,
and most frequently performed, is ‘zeroing’ the scale. This operation resets
the scale’s “at rest” reading to zero which must be within the range of - 0.2
pounds (- 1.25 grams) to +0.6 pounds (0.27kg) since the last calibration.
While the ‘at rest’ reading remains within the zero range, the scale will
automatically adjust itself to true zero. The scale also automatically zeros
itself on power-up if the weight present on the scale is within these defined
limits.
Zeroing the Scale
The zeroing operation may be performed by checkers and other store personnel. Pressing and releasing the Scale Zero Push Button should return
the scale to Normal Operation. If the zero point moves out of the zero
range due to debris accumulation or other causes, pressing the Scale Zero
Push Button will not reset the zero point. In this case the weigh platter
must be cleaned, debris chutes cleared of debris or the scale must be recalibrated.
With the scanner/scale powered-up and at operating temperature:
1. Remove everything from the weighing surface of the scanner/
scale.
2. Press the Scale Zero Push Button. (See Figure 1-1).
1
3. The Zero
light will turn on and the display will show 0.00 lb
(0.000 kg). If it does not, see Section 4, Problem Isolation.
4. You have completed the scale zeroing function.
Calibrating the Scale
The second adjustment, calibration, defines and sets a standard reference
weight range against which all product weights are compared. If your scale
is set for weighing in pounds, this range is 0 - 30 pounds, and, if your scale
is set for weighing in kilograms, the range is 0 - 15 kilograms. The scale
must be calibrated upon initial installation, whenever the scale cannot be
zeroed, when the scale diagnostics indicate a calibration error, when the
weighing measure (pounds or kilograms) is changed, or when the scale
module has been replaced.
1. Zero light operation is configurable.
3-8Magellan
®
8500 Scanner
Normally, once the scale has been calibrated, the calibration must be verified and/or approved by a local regulatory body. In many areas of the
United States, the scale calibration switch must be sealed before being
placed into service. Consult the agency responsible for regulating weighing devices in your area to ensure that you are meeting all legal and regulatory requirements. Section 5, Calibration, describes the calibration
sequence and verification process.
Calibration can only be performed if the tamper seal that secures access to
the Calibration Switch is broken and the switch cover is removed. Breaking the seal may legally render the scale inoperable until it has been recertified and a new seal attached. Consult your local regulations before
removing the calibration seal if you are unsure of the legal requirements.
Although the scale will physically continue to weigh products, a broken
seal may require recertification by a proper authority as designated by your
local laws.
Product Reference Guide3-9
Operational Maintenance
The scanner or scanner/scale will provide dependable service for many
years. The following maintenance procedures will keep your scanner or
scanner/scale operating at peak performance.
Cleaning the Weigh Platter and Scan Windows
faces of the horizontal and vertical scan windows at least twice daily with a
nonabrasive, mild, water-based glass cleaner and paper towels or lint-free
cleaning tissues. The textured plastic surfaces and stainless steel can also be
cleaned using the same cleaning agents.
Cleaning the Air Gap/Debris Chutes & Drip Rail. Daily, clear the debris
chutes between the platter and the outer housing. Most items can be
cleared from the debris chutes by carefully running a thin stiff object like a
credit card along all sides of the weighing surface. If necessary, remove the
top cover to clear the debris chutes and drip rail.
.Clean the exterior sur-
3-10Magellan
®
8500 Scanner
Vertical Bezel
Obstruction
a
b
OR
Vertical Scan Window Replacement
The Vertical Scan Window enclosed in the All Weighs™ Platter is a
replaceable part. Follow these instructions to remove and replace the window:
To remove the Vertical Scan Window:
1. Grasp the platter as shown in Figure 3-3 and gently lift it from
the scanner.
Figure 3-3. Platter Removal
Product Reference Guide3-11
NOTE
2. If the top edge of the platter is blocked, you may find it easier to
grasp the platter vertical bezel as shown in Figure 3-3b.
Use caution to avoid damage to the now exposed horizontal and vertical
scan windows. If cleaning of these windows is necessary, use a nonabrasive,
mild, water-based glass cleaner and paper towels or lint-free cleaning tissues and take care to avoid scratching these windows (damage to the windows can degrade scanning performance).
3. The vertical scan window is held in place by two tabs each on its
top and bottom edges. To remove it, carefully push out on the top
as shown in Figure 3-4 and lift it out. Carefully dispose of any
damaged glass.
4. Fully seat the new vertical scan window into the window channel
within its bottom retention tabs. Tilt the window in to engage the
two tabs at the top of the retainer and carefully snap the window
to secure it in place.
5. Clean both sides of the new vertical scan window using a paper
towel or lint free cleaning tissues dampened with a mild, waterbased glass cleaner. DO NOT use abrasive cleaners or pads.
6. Re-install the platter. Vertical scan window replacement is now
complete.
Horizontal Scan Window Replacement (WRG)
Wear Resistant Glass (WRG) horizontal scan windows are replaceable and
can be removed and replaced following the instructions below.
Sapphire glass does not require replacement, so it is permanently fastened
in place. Do not attempt to remove Sapphire glass from the platter.
NOTE
1. Remove the All Weighs™ Platter from the scanner as shown in
Figure 3-3.
2. Turn the platter upside down on a clean, dry surface and remove
the four screws shown in Figure 3-5. Retain all screws for later reinstallation.
3. Once the vertical bezel is freed from the platter, the WRG win-
dow can be slid from its channel as shown. Carefully dispose of
any damaged glass.
4. Slide a new WRG window fully into the channel.
5. Re-install the vertical bezel using the original four screws.
6. Clean both sides of the new WRG window using a paper towel or
lint free cleaning tissues dampened with a mild, water-based glass
cleaner. DO NOT use abrasive cleaners or pads.
7. Re-install the platter. WRG window replacement is now com-
plete.
Product Reference Guide3-13
Figure 3-5. Removing/Replacing the WRG Window
Slide WRG
Window Out
Remove
Vertical Bezel
3-14Magellan
®
8500 Scanner
Section 4
Problem Isolation
In the event of a suspected functional problem, use the troubleshooting
references provided in this section. This useful information will help you
to identify and resolve the cause of the problem.
The scanner/scale has a number of features that indicate when a scanner or
scale problem occurs. The unit may:
•emit a series of tones
•light the 7-segment (FRU status) display
•flash the Green and/or Yellow LEDs
•display error codes on the Remote Display (if installed)
Three error reporting modes are used: Power-Up Selftest, Operational
tests and Diagnostic tests. These test sequences are explained on the following pages.
Power-Up Selftest
The Power-up Selftest is a pre-operational series of tests that must be successfully completed before the scanner indicates readiness for operation.
This pre-operational period is the time between power-up and normal
operation during which the motor comes up-to-speed and software, firmware and hardware are being tested. These tests ensure that all subsystems
are fully functional before turning on the Visible Laser Diode (VLD).
Refer to the Section 3 subsection titled, Operational Modes for a more
detailed description of this and other scanner and scale modes.
Operational Tests
These are the tests that run continually during Normal Operation and
Sleep Mode. Firmware checks all subsystems, accessory connections and
the POS interface to verify everything is operating normally. If a problem
is detected at any time, a long, low tone is sounded, an error code is shown
on the 7-segment display, and operation may be halted. If you press the
Volume/Tone Push Button at that time, a series of tones will be sounded
that matches the error code displayed.
Product Reference Guide4-1
Diagnostic Tests
See Section 2, Diagnostic Modes, for details about running diagnostic tests
for the scanner and/or scale. If a problem is discovered during diagnostics,
the scanner will provide feedback about the source of the problem. The
remainder of this section describes these failure indications and includes
troubleshooting flowcharts to help isolate the problem.
Diagnostic Procedures
Your Point-Of-Sale (POS) system may contain many components that
operate as a system. Since almost all scanner or scale problems are caused
by either the scanner, scale, POS terminal or communication links
between them, these troubleshooting flowcharts focus on these components. Additionally, the optional Remote Scale Display, AC/DC Power
Supply and their cables are potential problems addressed in this section.
The flowcharts provided in this section walk you through a diagnostic
process that will isolate the failed component and instruct as to the corrective action required. Since internal scanner and scale components cannot
be replaced by an operator or installer, most functional errors will require
the assistance of a trained technical support person. However, if the problem is caused by faulty cable, power supply or remote display, you can fix
the problem by replacing the defective component and complete the
installation.
4-2Magellan
®
8500 Scanner
Error Codes
When troubleshooting, always remember to check all cable connections
first before proceeding with other problem isolation steps.
If an error is detected, the scanner will sound a long low tone (for three
seconds) and alternately flash its LEDs, indicating a failure. When this
occurs, press the Volume/Tone Push button to display the error code on
the 7-segment display (refer to Figure 4-1). If it is configured to do so, the
scanner will also sound a series of beeps corresponding to the error code.
The table below describes what these codes mean and what action should
be taken for each.
Product Reference Guide4-3
Table 4-1. Error Codes and Corrective Action
Error
Code
0
Blinking
1Configuration Error
Probable CauseCorrective Action
No POS interface has been selected (Null interface). See the topic,
Configuration
Interface Type, in Section 6 to select the required interface using
programming bar codes.
See Section 6, Programming, for details about configuring the scanner using programming bar codes.
2Interface BoardUnplug unit and call technical support personnel.
3MotorUnplug unit and call technical support personnel.
4
5
Horizontal Laser
Vertical Laser
a
a
Call technical support personnel.
Call technical support personnel.
6Digital BoardUnplug unit and call technical support personnel.
7Scale
See the topic Scale Error Reporting in this section for problem
identification and corrective actions.
Connect the Remote Display. If necessary, replace display or cable.
8Remote Display
Alternatively, you can disable the Remote Display using the programming procedures described in Section 6.
AButton ModuleCall technical support personnel.
CScale CalibrationProceed to scale calibration procedure.
Decimal
Point
a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature);
4-4Magellan
3.3 V PresentIf not lit, call technical support personnel.
however, the 7-segment display will show the error code indicating the failed laser. If both lasers have
failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until
serviced. No alternate blinking of lamps will occur if only one laser has failed.
®
8500 Scanner
Figure 4-1. 7-Segment LED Display
7-Segment Display
Product Reference Guide4-5
Scale Error Reporting
Scale diagnostics uses the Remote Scale Display and the Zero Status lamp
to communicate specific scale failures. The following chart shows the
Remote Display messages, the Scale Status lamp indication, the problem
that the scale is experiencing and what action should be taken. When
troubleshooting, always remember to check all cable connections first
before proceeding with other problem isolation steps.
Table 4-2. Scale Error Reporting
Remote
Display
E _1
E__2
E__3
E__4
E__5
- 0 -Off
Scale Status
Lamp
Flash, pause, 1 blink,
long pause, repeat
sequence.
Flash, pause, 2
blinks, long pause,
repeat sequence.
Flash, pause, 3
blinks, long pause,
repeat sequence.
Flash, pause, 4
blinks, long pause,
repeat sequence.
Flash, pause, 5
blinks, long pause,
repeat sequence.
Problem
Description
Too much motion at powerup.
Calibration lost.
Scale communication lost.
Internal scanner/scale problem.
Scale module failure.
Internal software fault.
Other Scale Reporting
Cannot zero at power- up or
weight remains on scale for
more than 4 minutes or
weight has not returned to
zero between POS weight
requests
a
.
Action Required
Check for stable installation. Change
scale motion filter using the labels
found in Section 6; restart. If problem
persists, scale may require calibration.
Call technical support personnel. Recalibrate; restart; recertify (if required).
Call technical support personnel;
report error.
Call technical support personnel;
report error.
Call technical support personnel;
report error.
- Check debris chutes.
- Verify that the weigh platter moves
freely.
- Remove item(s) from scale
- Press Scale Zero Push Button
- for more information.
- If the scale still fails to zero, recalibrate the scale.
a. This is a configurable feature.
4-6Magellan
®
8500 Scanner
Flowcharts
START
YES
NO
Does
the scanner
power-up
?
YES
NO
Does
the scanner
pass Selftest
?
YES
NO
Is the
Green LED
Lit
?
YES
NO
Is the
Green LED
Lit
?
YES
NONO
Will the
scanner read
bar codes
reliably
?
YES
NO
Have you
checked the
power
connections
?
Check these
potential problems:
- AC power cord
- AC/DC adaptor
- AC outlet
Power-up
Scanner power-up is signified by any or
all of the following:
- Facet wheel shows movement
- Lasers turn on
- Status LED(s) turn on
- Speaker sounds tone(s)
- Remote display shows message
- A single red dot is visible on the 7 segment display
Selftest Failure
If the scanner fails its Selftest, the
following takes place:
- Speaker sounds a tone at the lowest
value for approx. 3 seconds.
- Green and Yellow LEDs flash on and
off alternately.
- 7-segment display shows a code (1 to
C) to indicate the failure.
Consult the Selftest flowchart if you're
unsure the unit has passed Selftest.
Flashing Green LED
If the Green LED is flashing slowly, the
scanner is most likely in Sleep Mode.
Press and release the Volume/Tone
Push Button or wave your hand in front
of the vertical window to "wake-up" the
scanner.
A flashing Green LED can also mean
the scanner has been disabled by the
POS terminal. To exit this mode, cycle
power or have the terminal re-enable
the scanner.
For units using an AC/DC adapter, verify that...
1. AC power cord is connected to a functional AC outlet.
2. IEC connectors are firmly connected.
3. DC power cord is firmly connected to scanner.
If your unit is a model which receives Power Off the
Terminal POT), verify that the I/F cable is securely
connected at both ends.
Magellan
Power
Supply
Go to Selftest
flowchart
Go to Poor/No
Reading flowchart
YES
Does the
scale weigh
correctly
?
Go to Scale
flowchart
Ensure the Green LED is
enabled via programming bar codes.
Call Tech Support
Other Problems?
Call Tech Support
The problem isolation flowcharts on the following pages allow you to
identify and troubleshoot problems with your system.
Figure 4-2. Problem Isolation: Start
Product Reference Guide4-7
Call Tech Support
Call Tech Support
Error code 4. indicates a failed
horizontal VLDM (laser) assembly,
while 5. indicates a failed vertical
VLDM. If configured to do so1, the
scanner will remain operational
with only one of these lasers until
the unit can be serviced. If both
lasers have failed, the unit will no
longer function.
1
Refer to the feature Laser Failure
Mode in Section 6.
NO
YES
Does the
7-segment
display show
2. or 3.
?
NO
YES
Does the
7-segment
display show
4. or 5.
?
NO
YES
Does the
7-segment
display show
7 or A.
?
NO
YES
Does the
7-segment
display show
8.
?
Go to Remote Display
flowchart
Go to Scale flowchart
Unit passes Selftest
YES
YES
NO
Does the
7-segment
display show
0
?
YESYES
NO
NO
Does the
7-segment
display show
1.
?
Does the
7-segment
display show
1.
?
SELFTEST
START
No interface selected
(Null Interface).
Select an interface.
Scan the Factory
Defaults bar code in
Section 6 to enable the
default configuration
file. Restart the unit.
Does the
7-segment
display show
C.
?
For this error, the Remote Display
may also show -0- or an error (E__#).
Figure 4-3. Problem Isolation: Selftest
4-8Magellan
®
8500 Scanner
DONE
DONE
POOR/NO READING
START
Have you verified that
all scan windows are clean
and scratch-free?
YES
NO
Does the
scanner read
the bar code
satisfactorily
?
Verify programmable
parameters using the
information and programming
bar codes provided in Section
6. Check bar code symbology
options and other configurable
features.
Reset the scanner by
holding down the
Volume/Tone Push Button
for 8 seconds.
Troubleshoot
the host or call
Tech Support.
YES
NO
Does the
scanner pass
the data to
the POS
?
YES
NO
Does the
scanner read
satisfactorily
?
YES
NO
Does the
scanner read
satisfactorily
?
Enter Scanner Diagnostic Mode by
holding the Volume/Tone Push
Button for 4 seconds (until first 3,
and then 6 rapid tones are sounded)
then release. Scan a known-good
bar code.
A good read is
signified by one
flash of the Green
LED and a single
beep
1
.
If unexpected data
is being sent from
the host to the
scanner, consider
enabling the
programmable
feature Ignore HostCommands to
debug the system.
Before proceeding, verify that
bar code samples presented
to scanner are of good quality
and a symbology the scanner
can read.
Green and Yellow LEDs and beeper indications are configurable
features. Behavior may vary from that described here.
1
Call Tech Support
Go to No Transmit to
POS flowchart
Figure 4-4. Problem Isolation: Poor/No Reading
Product Reference Guide4-9
Figure 4-5. Problem Isolation: No Transmit to POS
DONE
DONE
NO TRANSMIT TO POS
START
Verify programmable
parameters using the
information and programming
bar codes provided in Section
6. Check interface and I/F
options, inactive symbologies
and other configurable
features.
Troubleshoot
the host or call
Tech Support.
YES
NO
Does the
scanner read
satisfactorily
?
Check the interface (I/F)
cable connections. If
possible, retest the
system using a knowngood I/F cable.
YES
NO
Does the
scanner pass
the data to
the POS
?
4-10Magellan
®
8500 Scanner
Figure 4-6. Problem Isolation: Scale
SCALE START
View the Remote
Display and/or the
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
Section 4 for more
information.
-0-
shown on
RemoteDisplay/
Yellow
LED off
NO
E__1
shown on
Remote Display/
Yellow LED
Flash once
NO
E__2
shown on
Remote Display/
Yellow LED
Flash twice
NO
E__3
shown on
RemoteDisplay/
Yellow LED Flash
3 times
NO
YES
?
YES
?
YES
?
?
For this error, the 7-segment
display may also show a 'C'.
YES
If this is a new installation,
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
to verify, then set the platter
back into position.
DONE
- Check for debris under platter.
- Verify that the weigh platter
moves freely.
- Remove item(s) from scale.
- Press Scale Zero Button
- If the scale still fails to zero,
recalibrate the scale.
Problem is too much
motion at power-up.
Correct excess vibration
in counter if possible.
Problem is calibration
lost. Recalibrate the scale
using the procedures in
Section 5.
Problem is scale
communication lost.
Verify cable connections
to/from the scale.
YES
Is
problem
fixed
?
Increase the scale
motion filter setting by
1. Reference Section 6
for more information.
NO
Is
problem
fixed
?
NO
Will the
scale
calibrate
?
Is
problem
fixed
?
NO
Call Tech Support
YES
NO
YES
Is the
motion filter
at its maximum
setting
?
NO
DONE
YES
DONE
YES
DONE
E__4 shown on Remote
Display/Yellow LED Flash
4 times. Problem is Scale
Load Cell failure.
Call Tech Support
Product Reference Guide4-11
Figure 4-7. Problem Isolation: Remote Display
REMOTE DISPLAY
START
Is the
unit configured
for a Remote
Display
?
YES
Verify that the Remote
Display cable is securely
attached to the external
Remote Display port and
reset the scanner.
Is the
problem
fixed
?
YES
Scanner-scale models that include
a Remote Display when shipped
from the factory, are configured
for use with the display. If you're
unsure of the settings for your
unit, contact Tech Support.
Use the programming bar
NO
codes in Section 6 to
enable operation using a
Remote Display.
NO
Re-connect using a
NO
known-good Remote
Display. Reset the
scanner and retest.
Is the
problem
fixed
?
YES
DONE
Is the
problem
fixed
?
NO
YES
Replace the
Remote Display
DONE
Call Tech Support
4-12Magellan
®
8500 Scanner
Section 5
LEGAL NOTE
Calibration
A number of situations require the scale to be calibrated. They are:
Follow the procedures on the following pages to ensure that the scanner/
scale will meet Weights and Measurement requirements.
Certification of the scanner/scale’s weighing apparatus is subject to
Federal, State and Local Weights and Measures statutes and is
restricted to authorized government agencies and/or duly registered
agents thereof. Anytime a scale is calibrated, it should be properly
sealed with a lead and wire or paper seal before being placed into service.
It is your responsibility to check with the appropriate authorities in your
area to ensure compliance with pertinent regulations before removing
any official seals or placing a newly calibrated scanner/scale into service.
•at initial installation of the scanner/scale
•if the scale cannot be re-zeroed
•if you change the weight measure from pounds to kilograms or
vice-versa
•if diagnostics indicate a calibration error
•the weigh module has been replaced
Product Reference Guide5-1
Description of Calibration Sequence
The Calibration Sequence sets the scale to an accurate reference point for
weighing. This process involves the use of a Field Standard Weight Set
(31.5-pounds) for calibration in pounds, (18.5-kilograms) for Metric.
Once calibration has been successfully completed, the scanner/scale uses
the certified weight as a reference for subsequent weighing activities.
These verification procedures follow the U.S. National Institute of Stan-dards and Technology 44 Handbook guidelines for bench/counter scale
installations.
If any of these tests fail to meet the required weight indications, you must
calibrate the scanner/scale. Refer to the calibration procedures in this section for the proper procedures.
You may be required by state and/or local regulations to have procedures
other than these performed by a certified technician or verification official.
Access to the calibration switch should be restricted with a paper or a wire
and lead seal after the calibration has been performed if required by your
local regulatory agency.
The Calibration Sequence must be performed without removing the scanner/
scale from its installed position.
NOTE
The following tools and supplies will be required to perform the calibration process:
1
•31.5 pound Field Standard Weight Set
.
(English calibration only).
•18.5 kilogram Field Standard Weight Set
(Metric calibration only).
•Lead/Wire or Paper Seal (as required by law).
1. NOTE: Throughout the calibration procedures, specified weights may be achieved by using a com-
bination of weights from this set. eg. 20 lbs may be made up of one 10.00 lb. weight and two 5.00
lb. weights.
2. NOTE: Throughout the calibration procedures, specific weights may be achieved by using a com-
bination of weights from this set. eg. 10 kgs. may be made up of one 5.00 kg. and five 1.00 kg.
weights.
5-2Magellan
2
.
®
8500 Scanner
Motion Test
.
lb
This test verifies that the scale will not ‘zero’ when the weighing surface of
the scanner/scale is in motion.
1. Verify that the Yellow LED
0.00 pounds or 0.000 kilograms.
2. Press lightly on the weigh platter of the scanner/scale with one
hand and at the same time press and release the Zero Push Button
on the operator’s panel. The Yellow LED should turn Off and the
Remote Display should not display 0.00 pounds or 0.000 kilograms.
3. Remove your hand from the weighing platform and verify that
the Yellow LED is On and the Remote Display reads 0.00 pounds
or 0.000 kilograms.
Automatic Zero Setting Test
This test verifies that the scanner/scale automatic zero setting mechanism
is operating correctly.
1. Place 0.007 pounds (4 grams for metric) on the center of the
weighing platform. The entire weight must be placed on the
weighing platform at once for this test to be valid. The Yellow
LED should go Off and the Remote Display should read 0.01
pounds (0.005 kilograms).
1
is on and the Remote Display reads
The scanner/scale has an adaptive zero capture mechanism that re-zeros the
scale over time if there is a slow change in the zero level; thus if all the
weight is not placed on the weighing surface at one time, the Yellow LED will
remain On and the Remote Display will read 0.00 pounds (0.000 kilograms).
When the weight is removed, the Yellow LED will turn off and the display will
NOTE
show a minus sign . Press the Zero Push Button to re-zero the
scale.
1. Yellow LED indications can be configured via feature programming and may not be enabled for
certain functions.
Product Reference Guide5-3
Automatic Zeroing if Scale is Under Zero
0.00lb
0.00kg
lb
0.00lb
The scanner/scale is equipped with a feature that automatically zeros the
scale if it has been under zero for five seconds. (See “Scale Automatic
Zeroing” on page 37.) Local requirements may require temporarily disabling this feature during certification. For the most accurate weighing
function, it is recommended that the automatic zeroing feature be
enabled.
Verification of Automatic Zeroing if Scale is
Under Zero
1. Place 0.1 lb (0.05kg) on the scale and press the Zero Push Button.
The Remote Display should read (or ).
2. Remove weight. The Remote Display should read ,
then, after five seconds, the display should read (or
kg).
Preparing the Scanner/Scale for Calibration
1. Assure that the scanner/scale is stable, secure and properly
installed. (Refer to Section 2, Site Preparation and Installation for
instructions on the proper installation of the scanner/scale).
2. Power-up the scanner/scale.
3. Allow the unit to reach temperature equilibrium for at least one
hour. If the scanner/scale is already at room temperature, allow at
least 15 minutes for acclimatization.
4. Before performing the calibration, the scanner/scale must be prestressed with a weight of more than 30 pounds (15kg). With
power turned on, place the entire weight set (including the case)
on the weighing surface of the scale. The display should show an
underscore and three hyphens , which is the overweight indication.
5. Remove all weight from the weighing surface and ensure that
there are no obstructions in the debris chutes of the scanner/scale.
See Figure 2-3.
5-4Magellan
®
8500 Scanner
Calibrating the Scale (Pounds & Kilograms)
1. Before proceeding, ensure that the scanner/scale has been pre-
pared for this process by performing the preceding steps titled,
Preparing the Scanner/Scale for Calibration.
2. Remove the weigh platter and make sure that there are no
obstructions in the debris chutes.
3. Cut and remove the seal that secures the calibration switch access
cover and remove the cover. This seal may not be present if this is
the initial installation of the scanner/scale.
To protect static sensitive circuitry, follow Electro-Static Discharge (ESD) procedures when exposing internal scanner-scale components.
ESD ALERT
4. Locate the calibration switch access cover and remove the screw
that holds the cover in place. (See Figure 5-1).
5. Press and release the Calibration Switch to place the scanner/scale
in Calibration Mode (See Figure 5-2). The scanner/scale will
sound a tone indicating that it is in Calibration Mode. If the
motor was spinning when you initiated Calibration Mode, the
motor will stop and the Yellow LED will begin flashing indicating
the scale is in Calibration Mode. The display will show the message “ESCL” (empty scale).
6. Reinstall the weigh platter.
7. Press the Zero Push Button. The Yellow LED will go out for
approximately 10 seconds (or less) and the Remote Display will
alternately display and until the scale is
ready to proceed.
8. When the scale is ready, the Yellow LED will begin blinking again
and the display will show the message “Ad20 (add twenty
pounds)” or “Ad10 (add ten kilograms).” The scanner/scale will
also sound one tone if the scale is weighing in kilograms or two
tones for pounds. Place the correct weight (twenty pounds for calibration in pounds, or ten kilograms for metric calibration) from
Product Reference Guide5-5
the Field Standard Weight set on the center of the weighing area
and press the Zero Push Button again.
9. The Yellow LED will extinguish for approximately 10 seconds
and the Remote Display will alternately display and
until the scale is ready to proceed.
10. If the calibration was successful, the speaker sounds a single tone,
the Scale Status LED begins blinking again, and “End-” appears
in the Remote Display.
11. If the calibration was not successful, the speaker will sound five
tones indicating a scale failure, and the Scale Status LED will
blink twice, strobe (fast blinks) and then continually repeat this
sequence until reset. Remove all weight from the Weigh Platter,
and repeat the procedure starting with step 8.
12. Press the Zero Push Button again to permanently store the calibration data and exit Calibration Mode. You have completed the
calibration of the scanner/scale. The unit’s calibration must now
be verified as required by state and/or local weights and measures
regulations. The verification procedure must be performed to
assure that a scale will pass Weights and Measures requirements
before it is placed into commercial/retail service.
You have completed the scale calibration procedure. You must now continue with the calibration verification tests to complete the scale’s calibration. If you are weighing in pounds, continue with the following
procedures to verify that the scale was successfully calibrated and that it
weighs properly. If you are weighing in kilograms, turn to the instructions
titled, Calibration Verification (Kilograms), later in this section.
5-6Magellan
®
8500 Scanner
Figure 5-1. Calibration Access Cover
Calibration Cover
Figure 5-2. Calibration Switch
Calibration Switch
Product Reference Guide5-7
Calibration Verification (U.S. Pounds)
Once you have completed the calibration sequence, you may be required
to perform these step-by-step verification procedures. These procedures
follow the National Institute of Standards and Technology Handbook-44
guidelines for grocery scale installations. You may be required by state or
local law to have these procedures performed by a certified technician or
verified by a proper official.
These calibration verification procedures cover five different tests:
•Increasing-Load Test
•Shift Test
•Blanking Test
•Decreasing-Load Test
•Return to Zero Test
5-8Magellan
®
8500 Scanner
Increasing-Load Test (Phase 1)
This test checks Scale operation with five, ten and fifteen pound weights.
1. Check that the display reads 0.00 lb. when at rest with nothing
on the weighing surface. (The Yellow LED is steadily lit).
2. Place a five-pound weight on the center of the weighing surface
and check that the display reads 5.00 lb.
3. Place an additional five pounds on the center of the weighing sur-
face and check that the display reads between 9.99 and 10.01 lb.
4. Place an additional five pounds on the center of the weighing sur-
face and check that the display reads between 14.99 and 15.01.
Remove the weights and verify that the display reads 0.00.
5. You have completed the Increasing-Load Test (Phase 1).
Shift Test
The Shift Test checks to ensure that items placed anywhere on the weighing surface of the scanner/scale are weighed properly. Refer to Figure 5-3
when performing this test.
1. Place and remove in succession, a fifteen-pound load on the cen-
ter of each of the four quadrants (A, B, C, and D in Figure 5-2) of
the scanner/scale’s weigh platter. Verify that a reading of between
14.99 and 15.01 lb registers under load and that the display
returns to 0.00 between each load.
2. After verifying the accuracy of each quadrant of the weighing sur-
face, remove all weight from the scale. You have completed the
Shift Test.
Product Reference Guide5-9
Figure 5-3. Shift Test
AC
B
D
A
C
B
D
5-10Magellan
®
8500 Scanner
Increasing- Load Test (Phase 2)
After completing the Shift Test, you must complete the Increasing Load
Test using 20.0, 25.0 and 30.0 pounds of weight.
The upper limit of the scale is configurable according to POS interface type
and may not necessarily be set at 30 pounds, which is the standard setting.
For this test, continue to place weights in five pound increments only up to
NOTE
the upper weight limit set for your scale.
1. With the scale starting at zero, place 20.0 pounds in the center of
the weighing surface and check that the display reads between
19.99 and 20.01 lb.
2. Place an additional five pounds in the center of the weighing sur-
face, increasing the load to 25.0 pounds and check that the display reads between 24.99 and 25.01 lb.
3. Place an additional five pounds in the center of the weighing sur-
face increasing the load to 30.0 pounds and check that the display
reads between 29.99 and 30.01 lb.
4. Remove the weights and verify that the display reads 0.00.
Blanking Test
This test ensures that the scanner/scale will indicate its weighing capability
has been exceeded if a weight greater than 0.05 pounds over its maximum
upper weight limit is placed upon the unit.
1. Place weights that total the upper weight limit plus 0.51 pounds
on the scale. For example: If the upper limit is set at 30 pounds,
place weights equaling 30.051 pounds.
2. Verify that the display shows a dash and three hyphens (_ - - -).
This is the overweight indication.
The scanner/scale may blank (show an underscore and three hyphens) at
any weight greater than its upper limit, but must blank when the upper limit
NOTE
plus 0.051 pounds are set upon the weighing surface.
Product Reference Guide5-11
Decreasing-Load Test
This test ensures that the scanner/scale responds properly when a heavy
object is followed by a significantly smaller object.
1. Place a 30.0-pound load on the scale and verify that the display
shows between 29.99 and 30.01 pounds.
If the upper weight limit for your scale is not set at 30 pounds, begin by placing weight equaling your upper limit setting.
NOTE
2. Remove weights to leave 20 pounds on the scale. Check that the
display shows between 19.99 and 20.01.
3. Remove another 15.0 pounds from the scale and check that the
scale reads 5.00 lb.
4. You have completed the Decreasing Load Test.
Return to Zero Test
This test ensures that, after all other tests have been completed successfully, the scanner/scale returns to zero. Remove all weights from the scale
and verify that the scale reads 0.00 lb.
After completing this test, close the calibration access cover and seal per
local Weights and Measures requirements. This final step must agree with
the legal requirements of your state or local government.
You have completed the calibration and verification process for weighing
in pounds.
If the scanner/scale passes all these tests,
1. Remove the weigh platter, install the calibration switch cover and
install a seal (if required).
2. Reinstall the weigh platter.
If the scanner/scale fails any of these tests, it should be serviced by a qualified technician.
5-12Magellan
®
8500 Scanner
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