Datalogic Scanning 8500 User Manual

Magellan® 8500/8500Ω
Product Reference Guide
Datalogic Scanning, Inc.
959 Terry Street Eugene, Oregon 97402 Telephone: (541) 683-5700 Fax: (541) 345-7140
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be repro­duced or transmitted in any form or by any means without prior written permission of Datalogic Scanning, Inc. or its subsidiaries or affiliates ("Datalogic" or “Datalogic Scanning”). Owners of Datalogic products are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic representative. Electronic versions may either be downloadable from the Datalogic website (www.scanning.datalogic.com) or provided on appropriate media. If you visit our website and would like to make comments or suggestions about this or other Datalogic publications, please let us know via the "Contact Dat­alogic" page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate, however, Datalogic reserves the right to change any specification at any time without prior notice.
Datalogic is a registered trademark of Datalogic S.p.A. and the Datalogic logo is a trademark of Datalogic S.p.A. all licensed to Datalogic Scan­ning, Inc. All other trademarks and trade names referred to herein are property of their respective owners.
Magellan, FirstStrike and SurroundScan are registered trademarks of Datalogic Scanning, Inc. All-Weighs, OmegaTek, Produce Rail, Productivity Index Reporting, SmartSentry and Any-Weighs are all trademarks of Datalogic Scanning, Inc.
This product may be covered by one or more of the following patents: 4603262 • 4639606 • 4652750 • 4672215 • 4699447 • 4709369 • 4749879
• 4786798 • 4792666 • 4794240 • 4798943 • 4799164 • 4820911 • 4845349 • 4861972 • 4861973 • 4866257 • 4868836 • 4879456 • 4939355 • 4939356 • 4943127 • 4963719 • 4971176 • 4971177 • 4991692 • 5001406 • 5015831 • 5019697 • 5019698 • 5086879 • 5115120 • 5144118 • 5146463 • 5179270 • 5198649 • 5200597 • 5202784 • 5208449 • 5210397 • 5212371 • 5212372 • 5214270 • 5229590 • 5231293 • 5232185 • 5233169 • 5235168 • 5237161 • 5237162 • 5239165 • 5247161 • 5256864 • 5258604 • 5258699 • 5260554 • 5274219 • 5296689 • 5298728 • 5311000 • 5327451 • 5329103 • 5330370 • 5347113 • 5347121 • 5371361 • 5382783 • 5386105 • 5389917 • 5410108 • 5420410 • 5422472 • 5426507 • 5438187 • 5440110 • 5440111 • 5446271 • 5446749 • 5448050 • 5463211 • 5475206 • 5475207 • 5479011 • 5481098 • 5491328 • 5493108 • 5504350 • 5508505 • 5512740 • 5541397 • 5552593 • 5557095 • 5563402 • 5565668 • 5576531 • 5581707 • 5594231 • 5594441 • 5598070 • 5602376 • 5608201 • 5608399 • 5612529 • 5629510 • 5635699 • 5641958 • 5646391 • 5661435 • 5664231 • 5666045 • 5671374 • 5675138 • 5682028 • 5686716 • 5696370 • 5703347 • 5705802 • 5714750 • 5717194 • 5723852 • 5750976 • 5767502 • 5770847 • 5786581 • 5786585 • 5787103 • 5789732 • 5796222 • 5804809 • 5814803 • 5814804 • 5821721 • 5822343 • 5825009 • 5834708 • 5834750 • 5837983 • 5837988 • 5852286 • 5864129 • 5869827 • 5874722 • 5883370 • 5905249 • 5907147 • 5923023 • 5925868 • 5929421 • 5945670 • 5959284 • 5962838 • 5979769 • 6000619 • 6006991 • 6012639 • 6016135 • 6024284 • 6041374 • 6042012 • 6045044 • 6047889 • 6047894 • 6056198 • 6065676 • 6069696 • 6073849 • 6073851 • 6094288 • 6112993 • 6129279 • 6129282 • 6134039 • 6142376 • 6152368 • 6152372 • 6155488 • 6166375 • 6169614 • 6173894 • 6176429 • 6188500 • 6189784 • 6213397 • 6223986 • 6230975 • 6230976 • 6237852 • 6244510 • 6259545 • 6260763 • 6266175 • 6273336 • 6276605 • 6279829 • 6290134 • 6290135 • 6293467 • 6303927 • 6311895 • 6318634 • 6328216 • 6332576 • 6332577 • 6343741 • 6454168 • 6478224 • 6568598 • 6578765 • 6705527 • 6974084 • 6991169 •7051940 • AU703547 • D312631 • D313590 • D320011 • D320012 • D323492 • D330707 • D330708 • D349109 • D350127 • D350735 • D351149 • D351150 • D352936 • D352937 • D352938
• D352939 • D358588 • D361565 • D372234 • D374630 • D374869 • D375493 • D376357 • D377345 • D377346 • D377347 • D377348 • D388075 • D446524 • EP0256296 • EP0260155 • EP0260156 • EP0295936 • EP0325469 • EP0349770 • EP0368254 • EP0442215 • EP0498366 • EP0531645 • EP0663643 • EP0698251 • GB2252333 • GB2284086 • GB2301691 • GB2304954 • GB2307093 • GB2308267 • GB2308678 • GB2319103 • GB2333163 • GB2343079 • GB2344486 • GB2345568 • GB2354340 • ISR107546 • ISR118507 • ISR118508 • JP1962823 • JP1971216 • JP2513442 • JP2732459 • JP2829331 • JP2953593 • JP2964278 • MEX185552 • MEX187245 • RE37166 • Other Patents Pending
TABLE OF CONTENTS
Section 1. Introduction..........................................................................................................1-1
Manual Overview .................................................................................................................... 1-2
How to Use This Manual ........................................................................................... 1-3
Manual Conventions ........................................................................................... 1-3
Scanner and Scanning-Scale Nomenclature .......................................................................... 1-4
Connectors ................................................................................................................ 1-5
Physical Parameters ............................................................................................................... 1-6
Scanning .................................................................................................................... 1-6
Weighing .................................................................................................................... 1-6
Rated Weight Capacity ....................................................................................... 1-6
Minimum Increment ............................................................................................ 1-6
Maximum Static Weight (Overload) .................................................................... 1-6
Automatic Zero Maintenance .............................................................................. 1-7
Warm-Up Time .......................................................................................................... 1-7
Thermal Equilibrium ............................................................................................ 1-7
Power-up ............................................................................................................. 1-7
User Configurable Warm-up ............................................................................... 1-7
Electrical Specifications .......................................................................................................... 1-9
Power Supply ............................................................................................................ 1-9
Laser and Product Safety ..................................................................................................... 1-10
Labeling ................................................................................................................................ 1-12
Agency Compliances ............................................................................................................ 1-13
Bar Codes Supported ........................................................................................................... 1-14
Section 2. Site Preparation and Installation........................................................................ 2-1
Pre-Installation Considerations ............................................................................................... 2-2
Checkstand Design ................................................................................................................. 2-3
Scanner Installation ................................................................................................................ 2-4
Scanner Maintenance ............................................................................................................. 2-4
References ............................................................................................................................. 2-4
Scanner Usage ....................................................................................................................... 2-4
Site Preparation Overview ......................................................................................................2-5
Ventilation and Spacing .......................................................................................................... 2-7
Service Access ....................................................................................................................... 2-8
Power Installation ................................................................................................................... 2-9
Product Reference Guide 1
Grounding ..................................................................................................................2-9
Checkstand Preparation ........................................................................................................2-10
Liquid Spills and Moisture ........................................................................................2-11
Counter Cutout ...................................................................................................................... 2-11
Checkstand Mounting ..............................................................................................2-16
Installation Overview .............................................................................................................2-16
Unpacking ................................................................................................................2-16
Operational Verification ............................................................................................2-18
Diagnostic Modes .....................................................................................................2-20
Scanner Diagnostic Mode .................................................................................2-20
Scale Diagnostic Mode ......................................................................................2-21
Cables & Connections ..............................................................................................2-21
Remote Scale Display Placement/Installation .......................................................................2-23
Lighting Considerations ............................................................................................2-23
Viewing Angle ..........................................................................................................2-24
Placing and Installing the Remote Scale Display .....................................................2-25
(Short Pedestal Base ONLY) .............................................................................2-25
Changing Weighing Modes ......................................................................................2-28
Set-Up & Installation ..............................................................................................................2-28
Set-up .......................................................................................................................2-28
Installation ................................................................................................................2-30
System Power-Up Recap ...................................................................................................... 2-33
Section 3. Operation and Maintenance ................................................................................3-1
Scanning Items ..........................................................................................................3-1
Proper Scanning Technique ................................................................................3-2
Proper Weighing Technique .......................................................................................3-3
Operational Controls ...............................................................................................................3-4
Operational Modes .................................................................................................................. 3-4
Power-Up/Selftest & Pre-Operation ...........................................................................3-4
Power-Up/Selftest ................................................................................................3-4
Error Reporting ....................................................................................................3-5
Operational Configuration ....................................................................................3-5
Operating Mode .........................................................................................................3-6
Normal Operation ................................................................................................3-6
Sleep Mode .........................................................................................................3-6
Additional Functions ................................................................................................................ 3-7
2 Magellan
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Programming ............................................................................................................. 3-7
Diagnostic Mode ........................................................................................................ 3-7
Scanner and Scale Reset .......................................................................................... 3-7
Scale Adjustments ..................................................................................................... 3-8
Zeroing the Scale ................................................................................................ 3-8
Calibrating the Scale ........................................................................................... 3-8
Operational Maintenance ...................................................................................................... 3-10
Vertical Scan Window Replacement ....................................................................... 3-11
Horizontal Scan Window Replacement (WRG) ....................................................... 3-13
Section 4. Problem Isolation................................................................................................. 4-1
Power-Up Selftest ............................................................................................... 4-1
Operational Tests ................................................................................................ 4-1
Diagnostic Tests ................................................................................................. 4-2
Diagnostic Procedures ............................................................................................................ 4-2
Error Codes ............................................................................................................................ 4-3
Scale Error Reporting ............................................................................................................. 4-6
Flowcharts .............................................................................................................................. 4-7
Section 5. Calibration ............................................................................................................ 5-1
Description of Calibration Sequence ...................................................................................... 5-2
Motion Test ............................................................................................................................. 5-3
Automatic Zero Setting Test ................................................................................................... 5-3
Automatic Zeroing if Scale is Under Zero .................................................................. 5-4
Verification of Automatic Zeroing if Scale is Under Zero .................................... 5-4
Preparing the Scanner/Scale for Calibration .......................................................................... 5-4
Calibrating the Scale (Pounds & Kilograms) ........................................................................... 5-5
Calibration Verification (U.S. Pounds) .................................................................................... 5-8
Increasing-Load Test (Phase 1) ................................................................................ 5-9
Shift Test ................................................................................................................... 5-9
Increasing- Load Test (Phase 2) ............................................................................. 5-11
Blanking Test ........................................................................................................... 5-11
Decreasing-Load Test ............................................................................................. 5-12
Return to Zero Test ................................................................................................. 5-12
Calibration Verification (Kilograms) ...................................................................................... 5-13
Increasing-Load Test (Phase 1) .............................................................................. 5-13
Shift Test (Metric) .................................................................................................... 5-14
Increasing- Load Test (Phase 2) ............................................................................. 5-15
Product Reference Guide 3
Blanking Test ...........................................................................................................5-16
Decreasing-Load Test ..............................................................................................5-17
Return to Zero Test .................................................................................................. 5-17
Section 6. Programming ........................................................................................................ 6-1
Introduction to Label Programming .........................................................................................6-1
Understanding the Basics .......................................................................................................6-1
Integrating the Scanner With Your Host System .....................................................................6-1
Customizing Your Scanner’s Operation .....................................................................6-2
Programming Overview ...........................................................................................................6-3
Programming via Handheld Device ............................................................................6-3
What Is Programming Mode? ....................................................................................6-4
Entering and Exiting Programming Mode. .................................................................6-4
Programming Session ................................................................................................6-5
Programming Sequence ......................................................................................6-7
LED and Beeper Indicators .....................................................................................................6-9
If You Make a Mistake... ..........................................................................................................6-9
Return to Factory Settings .........................................................................................6-9
Test Mode ................................................................................................................6-10
General Scanner and Scale Features ...................................................................................6-11
Double Read Timeout ..............................................................................................6-11
Laser Timeout ..........................................................................................................6-13
Motor Timeout .......................................................................................................... 6-15
Green LED Idle State ............................................................................................... 6-18
Scanner Button Options ........................................................................................... 6-19
Power-up Beep Control ............................................................................................6-21
Good Read Beep Control .........................................................................................6-23
Good Read Beep Frequency ...................................................................................6-24
Good Read Beep Length .........................................................................................6-26
Good Read Beep Volume ........................................................................................6-27
Good Read When to Indicate ...................................................................................6-30
Scale Enable ............................................................................................................ 6-32
Scale Country Mode .................................................................................................6-33
Scale Enforced Zero Return .....................................................................................6-35
Scale Automatic Zeroing ..........................................................................................6-37
Scale Interface Type ................................................................................................6-38
Scale Motion Level Filter ..........................................................................................6-40
4 Magellan
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Scale LED Enable ................................................................................................... 6-42
Remote Display — Enable/Disable ......................................................................... 6-43
EAS Active State ..................................................................................................... 6-44
EAS Timeout ........................................................................................................... 6-45
Aux Port Mode ......................................................................................................... 6-46
Laser Failure Mode .................................................................................................. 6-48
Productivity Index Reporting (PIR)/Cashier Training (CT) ....................................... 6-49
Interface Related Features ................................................................................................... 6-50
Interface Type .......................................................................................................... 6-50
RS-232 Interface Selection ............................................................................... 6-52
RS-232 Wincor-Nixdorf Interface Selection ...................................................... 6-53
RS-232 Single Cable Interface Selection .......................................................... 6-54
IBM Port 17 Interface Selection ........................................................................ 6-55
IBM USB Interface Selection ............................................................................ 6-56
Maximum Host-Transmitted Message Length ......................................................... 6-57
Number of Host Transmission Buffers ..................................................................... 6-58
Global Prefix ............................................................................................................ 6-59
Global Suffix ............................................................................................................ 6-61
IBM Features ........................................................................................................................ 6-63
IBM Interface Options .............................................................................................. 6-63
IBM Scale Address .................................................................................................. 6-64
IBM Transmit Labels in Code 39 Format ................................................................. 6-66
IBM USB Interface Options ..................................................................................... 6-67
IBM USB Scanner Device Type .............................................................................. 6-69
RS-232 Features .................................................................................................................. 6-70
RS-232 Baud Rate .................................................................................................. 6-70
RS-232 Number of Data Bits ................................................................................... 6-74
RS-232 Number of Stop Bits ................................................................................... 6-75
RS-232 Parity .......................................................................................................... 6-76
RS-232 Hardware Control ....................................................................................... 6-78
RS-232 Intercharacter Delay ................................................................................... 6-80
RS-232 Software Flow Control ................................................................................ 6-81
RS-232 Host Echo ................................................................................................... 6-82
RS-232 Host Echo Quiet Interval ............................................................................ 6-83
RS-232 Ignore Host Commands ............................................................................. 6-84
RS-232 TTL ............................................................................................................. 6-85
RS-232 TTL Invert ................................................................................................... 6-86
Product Reference Guide 5
RS-232 Beep on ASCII BEL ....................................................................................6-87
RS-232 Beep After Weigh ........................................................................................6-88
RS-232 Beep on Not on File ....................................................................................6-89
RS-232 ACK NAK Enable ........................................................................................ 6-90
RS-232 ACK Character ............................................................................................6-92
RS-232 NAK Character ............................................................................................6-93
RS-232 Retry on ACK NAK Timeout ........................................................................6-94
RS-232 ACK NAK Timeout Value ............................................................................ 6-95
RS-232 ACK NAK Retry Count ................................................................................ 6-96
RS-232 ACK NAK Error Handling ............................................................................6-97
RS-232 Label ID Control .......................................................................................... 6-99
Single Cable RS-232 Options .............................................................................................6-101
Single Cable RS-232 Scanner Only Protocol .........................................................6-102
Single Cable RS-232 RTS CTS Selection .............................................................6-103
Single Cable RS-232 Use BCC ..............................................................................6-106
Single Cable RS-232 Use ACK/NAK .....................................................................6-107
Single Cable RS-232 Use STX ..............................................................................6-108
Set Single Cable RS-232 STX Character ..............................................................6-109
Single Cable RS-232 Use ETX ..............................................................................6-110
Set Single Cable RS-232 ETX Character ..............................................................6-111
Single Cable RS-232 Datalogic Extensions ...........................................................6-112
Symbology Programming .................................................................................................... 6-113
UPC-A Enable ..................................................................................................................... 6-113
UPC-A Number System Character Transmission ..................................................6-114
UPC-A Check Character Transmission ..................................................................6-115
Expand UPC-A to EAN-13 .....................................................................................6-116
UPC/EAN AIM ID ...................................................................................................6-117
UPC-A Label ID ......................................................................................................6-118
UPC-A 2-Digit Supplemental Label ID ...................................................................6-119
UPC-A 5-Digit Supplemental Label ID ...................................................................6-120
UPC-A 128 Supplemental Label ID ........................................................................6-121
UPC-E Enable ..................................................................................................................... 6-122
UPC-E Number System Character Transmission ..................................................6-123
UPC-E Check Character Transmission ..................................................................6-124
Expand UPC-E to UPC-A .......................................................................................6-125
Expand UPC-E to EAN-13 .....................................................................................6-126
UPC-E Label ID ......................................................................................................6-127
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UPC-E 2-Digit Supplemental Label ID ................................................................... 6-128
UPC-E 5-Digit Supplemental Label ID ................................................................... 6-129
UPC-E 128 Supplemental Label ID ....................................................................... 6-130
EAN-13 Enable ................................................................................................................... 6-131
EAN-13 First Character Transmission ................................................................... 6-132
EAN-13 Check Character Transmission ................................................................ 6-133
EAN-13 ISBN Conversion Enable ......................................................................... 6-134
EAN 13 Label ID .................................................................................................... 6-135
EAN-13 2-Digit Supplemental Label ID ................................................................. 6-136
EAN-13 5-Digit Supplemental Label ID ................................................................. 6-137
EAN-13 128 Supplemental Label ID ...................................................................... 6-138
Bookland AIM ID .................................................................................................... 6-139
Bookland Label ID ................................................................................................. 6-140
EAN-8 Enable ..................................................................................................................... 6-141
EAN-8 Check Character Transmission .................................................................. 6-142
Expand EAN-8 to EAN-13 ..................................................................................... 6-143
EAN 8 Label ID ...................................................................................................... 6-144
EAN-8 2-Digit Supplemental Label ID ................................................................... 6-145
EAN-8 5-Digit Supplemental Label ID ................................................................... 6-146
EAN-8 128 Supplemental Label ID ........................................................................ 6-147
EAN-8 Decoding Levels ........................................................................................ 6-148
Other UPC/EAN Options .................................................................................................... 6-151
UPC/EAN Reconstruction ...................................................................................... 6-152
Price Weight Check ............................................................................................... 6-153
Enable EAN Two Label ......................................................................................... 6-156
Addons .................................................................................................................. 6-157
UPC-A and EAN-13 Decoding Levels ................................................................... 6-159
GTIN Enable ....................................................................................................................... 6-162
GTIN Label ID ........................................................................................................ 6-163
GTIN 2-Digit Supplemental Label ID ..................................................................... 6-164
GTIN 5-Digit Supplemental Label ID ..................................................................... 6-165
GTIN Code 128 Supplemental Label ID ................................................................ 6-166
RSS-14 Enable ................................................................................................................... 6-167
RSS-14 Check Character Transmission ................................................................ 6-168
RSS-14/EAN-128 Emulation ................................................................................. 6-169
RSS-14 2D Component Enable ............................................................................. 6-170
RSS-14 AIM ID ...................................................................................................... 6-171
Product Reference Guide 7
RSS-14 Label ID ....................................................................................................6-172
RSS Expanded Enable ........................................................................................................6-173
RSS Expanded EAN-128 Emulation ...................................................................... 6-174
RSS Expanded 2D Component Enable .................................................................6-175
RSS Expanded AIM ID ...........................................................................................6-176
RSS Expanded Label ID ........................................................................................6-177
RSS Expanded Length Control .............................................................................. 6-178
RSS Expanded Maximum Label Length ................................................................6-179
RSS Expanded Minimum Label Length .................................................................6-180
RSS Expanded Fixed Length 1 ..............................................................................6-181
RSS Expanded Fixed Length 2 ..............................................................................6-182
Code 39 Enable ...................................................................................................................6-183
Code 39 Start Stop Character Transmission .........................................................6-184
Code 39 Check Character Calculation ...................................................................6-185
Code 39 Check Character Transmission ...............................................................6-186
Code 39 Full ASCII ................................................................................................6-187
Code 39 AIM ID ......................................................................................................6-188
Code 39 Label ID ...................................................................................................6-189
Code 39 Length Control ......................................................................................... 6-190
Code 39 Maximum Label Length ...........................................................................6-191
Code 39 Minimum Label Length ............................................................................6-192
Code 39 Fixed Length 1 .........................................................................................6-193
Code 39 Fixed Length 2 .........................................................................................6-194
Code 39 Stitching ...................................................................................................6-195
Pharmacode 39 Enable .......................................................................................................6-196
Pharmacode 39 Start Stop Character Transmission ..............................................6-197
Pharmacode 39 Check Character Transmission ...................................................6-198
Pharmacode 39 Label ID .......................................................................................6-199
Code 128 Enable .................................................................................................................6-200
Code 128 Transmit Function Characters ...............................................................6-201
Convert Code128 to Code 39 ................................................................................6-202
Code 128 AIM ID ....................................................................................................6-203
Code 128 Label ID .................................................................................................6-204
Code 128 Length Control ....................................................................................... 6-205
Code 128 Maximum Label Length .........................................................................6-206
Code 128 Minimum Label Length ..........................................................................6-207
Code 128 Fixed Length 1 .......................................................................................6-208
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Code 128 Fixed Length 2 ...................................................................................... 6-209
Code 128 Stitching ................................................................................................ 6-210
EAN-128 Enable .................................................................................................................6-211
EAN 128 AIM ID .................................................................................................... 6-212
EAN 128 Label ID .................................................................................................. 6-213
Interleaved 2 of 5 (I 2 OF 5) Enable ................................................................................... 6-214
I 2 of 5 Check Character Calculation ..................................................................... 6-215
I 2 of 5 Check Character Transmission ................................................................. 6-216
I 2 of 5 AIM ID ........................................................................................................ 6-217
I 2 of 5 Label ID ..................................................................................................... 6-218
I 2 of 5 Length Control ........................................................................................... 6-219
I 2 of 5 Maximum Label Length ............................................................................. 6-220
I 2 of 5 Minimum Label Length .............................................................................. 6-221
I 2 of 5 Fixed Length 1 ........................................................................................... 6-222
I 2 of 5 Fixed Length 2 ........................................................................................... 6-223
I 2 of 5 Stitching ..................................................................................................... 6-224
Codabar Enable .................................................................................................................. 6-225
Codabar Start Stop Character Transmission ......................................................... 6-226
Codabar Start Stop Character Set ......................................................................... 6-227
Codabar Start Stop Character Match .................................................................... 6-229
Codabar Check Character Calculation .................................................................. 6-230
Codabar Check Character Transmission .............................................................. 6-231
Codabar AIM ID ..................................................................................................... 6-232
Codabar Label ID .................................................................................................. 6-233
Codabar Length Control ........................................................................................ 6-234
Codabar Maximum Label Length .......................................................................... 6-235
Codabar Minimum Label Length ........................................................................... 6-236
Codabar Fixed Length 1 ........................................................................................ 6-237
Codabar Fixed Length 2 ........................................................................................ 6-238
Codabar Stitching .................................................................................................. 6-239
Code 93 Enable .................................................................................................................. 6-240
Code 93 AIM ID ..................................................................................................... 6-241
Code 93 Label ID ................................................................................................... 6-242
Code 93 Length Control ........................................................................................ 6-243
Code 93 Maximum Label Length ........................................................................... 6-244
Code 93 Minimum Label Length ............................................................................ 6-245
Code 93 Fixed Length 1 ........................................................................................ 6-246
Product Reference Guide 9
Code 93 Fixed Length 2 .........................................................................................6-247
Code 93 Stitching ...................................................................................................6-248
MSI/Plessey Enable ............................................................................................................6-249
MSI/Plessey Check Character Calculation ............................................................6-250
MSI/Plessey Number of Check Characters ............................................................6-251
MSI/Plessey Check Character Transmission .........................................................6-252
MSI/Plessey AIM ID ...............................................................................................6-253
MSI/Plessey Label ID .............................................................................................6-254
MSI/Plessey Length Control ...................................................................................6-255
MSI/Plessey Maximum Label Length .....................................................................6-256
MSI/Plessey Minimum Label Length ......................................................................6-257
MSI/Plessey Fixed Length 1 ..................................................................................6-258
MSI/Plessey Fixed Length 2 ..................................................................................6-259
MSI/Plessey Stitching ............................................................................................6-260
Standard 2 of 5 Enable ........................................................................................................6-261
Standard 2 of 5 Check Character Calculation ........................................................6-262
Standard 2 of 5 Check Character Transmission ....................................................6-263
Standard 2 of 5 AIM ID ...........................................................................................6-264
Standard 2 of 5 Label ID ........................................................................................6-265
Standard 2 of 5 Length Control .............................................................................. 6-266
Standard 2 of 5 Maximum Label Length ................................................................6-267
Standard 2 of 5 Minimum Label Length .................................................................6-268
Standard 2 of 5 Fixed Length 1 ..............................................................................6-269
Standard 2 of 5 Fixed Length 2 ..............................................................................6-270
Standard 2 of 5 Stitching ........................................................................................6-271
Handheld Data Format Requirements General ..........................................................F-1
Datalogic Handheld Data Format Requirements .......................................................F-2
RSS-14 ................................................................................................................F-2
RSS Expanded ....................................................................................................F-2
UPC-A .................................................................................................................F-2
UPC-A with 2-Digit Supplemental ........................................................................F-2
UPC-A with 5-Digit Supplemental ........................................................................F-3
UPC-A with Code 128 Supplemental ..................................................................F-3
UPC-E .................................................................................................................F-3
UPC-E with 2-Digit Supplemental ........................................................................F-4
UPC-E with 5-Digit Supplemental ........................................................................F-4
UPC-E with Code 128 Supplemental ..................................................................F-4
10 Magellan
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EAN-8 ................................................................................................................. F-5
EAN-8 with 2-Digit Supplemental ........................................................................ F-5
EAN-8 with 5-Digit Supplemental ........................................................................ F-5
EAN-8 with Code 128 Supplemental .................................................................. F-5
EAN-13 ............................................................................................................... F-6
EAN-13 with 2-Digit Supplemental ...................................................................... F-6
EAN-13 with 5-Digit Supplemental ...................................................................... F-6
EAN-13 with Code 128 Supplemental ................................................................ F-6
Code 39 .............................................................................................................. F-7
Code 39-Pharmacode ......................................................................................... F-7
I 2 of 5 ................................................................................................................. F-7
Codabar .............................................................................................................. F-8
Code 128 ............................................................................................................ F-8
MSI/Plessey ........................................................................................................ F-9
Code 93 .............................................................................................................. F-9
PDF417 ............................................................................................................... F-9
AIM Formats ............................................................................................................ F-10
UPC-A ............................................................................................................... F-10
UPC-E ............................................................................................................... F-10
EAN-13 ............................................................................................................. F-10
EAN-8 ............................................................................................................... F-10
2-Digit Supplemental ......................................................................................... F-11
5-Digit Supplemental ......................................................................................... F-11
Code 128 Supplemental ................................................................................... F-12
Bookland ........................................................................................................... F-12
Code 39 ............................................................................................................ F-12
Codabar ............................................................................................................ F-13
MSI/Plessey ...................................................................................................... F-13
Code 93 ............................................................................................................ F-13
RSS-14 ............................................................................................................. F-13
RSS Expanded ................................................................................................. F-14
I 2 of 5 ............................................................................................................... F-14
Code 128 / EAN128 .......................................................................................... F-14
PDF417 ............................................................................................................. F-15
Product Reference Guide 11
12 Magellan
®
8500 Scanner
Section 1

Introduction

This Product Reference Guide contains comprehensive instructions on how to install the scanner or scanning-scale (either model may be termed “scanner” for the purpose of simplicity in this manual), how to program it using special programming feature bar code labels, and advanced user information as described in the following overview.
Product Reference Guide 1-1

Manual Overview

Section 1, Introduction, presents the manual’s contents, describes features and specifications, provides regulatory and safety information, and lists the bar code symbologies the scanner will read.
Section 2, Site Preparation and Installation, supplies physical dimensions for the scanner or scanning-scale and its most common accessories, and details counter preparation and installation. Cable routing, connection and testing are also explained in this section.
Section 3, Operation and Maintenance, describes use and maintenance; providing details about operator controls, programming and diagnostic modes, scale “zeroing” and calibration. Scanner and scale routine mainte­nance are outlined in this section as well.
Section 4, Problem Isolation, provides an outline of three scanning-scale test modes: Selftest, Operational Tests and Diagnostic Tests. Descriptions of the error indications if the scanner detects a system problem and trou­bleshooting flowcharts to aid in problem resolution are also presented.
Section 5, Calibration, explains scale calibration and verification proce­dures, including procedures for calibrating the scale in pounds as well as kilograms.
Section 6, Programming, details procedures and provides custom barcodes for setting programmable scanner and scanning-scale features. This sec­tion is organized by the categories: General Features, Interface Related Features and Symbology Related Features.
Appendix A, LED/Beeper Indications & Controls, lists the various functions and indications of the scanning-scale control panel features.
Appendix B, Cable Information, outlines wire requirements, connector specifications and pinout details for associated product cabling.
Appendix C, Keypad, furnishes bar codes representing the digits and char­acters required to enter extended programming data needed during certain programming sessions.
Appendix D, Host Commands, contains a partial listing of available host commands that can be used with a compatible host interface.
1-2 Magellan
®
8500 Scanner

How to Use This Manual

LEGAL NOTE
You’ll find it helpful to familiarize yourself with the first section of this manual, since it provides both a general description of the product’s fea­tures and an overview of the manual’s contents and organization. Refer­ence the other sections as required for information about scanner or scanning-scale installation, operation, maintenance, calibration and bar code programming.
Manual Conventions
‘NOTE’ blocks contain information that is helpful and recommended. They provide information that is critical to operations and/or procedures described in this manual.
‘LEGAL NOTE’ blocks indicate procedures or activities which may be regulated under law by governmental agencies. It is your responsibility to ensure compliance with the regulations that gov­ern installation of weighing devices.
‘CAUTION’ blocks inform you that proper handling (adherence to the procedures described) is required to avoid damage to equipment and/or property.
‘WARNING’ blocks alert you to potential physical harm or injury. These statements do not include potentially fatal hazards, which would be desig­nated as ‘DANGER’ blocks. Use of this product does not warrant the need for a DANGER block.
Product Reference Guide 1-3

Scanner and Scanning-Scale Nomenclature

g
O
e
a
w
/
n
Controls, indicators and other nomenclature are shown in Figure 1-1.
Figure 1-1. Scanning-Scale Nomenclature
Volume
Tone Push Butto
Bonnet
Scale Zero Push Button
All Weighs™ Platter
Green LED
Wei
hing Surface — Lean
versize Produce Her
Yellow LED
Vertical Window
Horizont
l Windo
Produce Rail
1-4 Magellan
®
8500 Scanner

Connectors

POS TERMINAL REMOTE DISPLAY AUXILIARY PORT SCALE HOST EAS INTERLOCK POWER
Connection to
this port is
Optional
AC Brick Input
OR
Power off Terminal
(POT) Brick Input
Scale Data (dual
cable scanner/scale)
Drives Remote Display· Label Data
· Scale Data (for
single cable interfaces)
· Application Download
(where appropriate)
· Test Port
· On Screen
Programming (OSP)
· Application Download
· RS-232 Handheld
Scanner Input
· Auxiliary RS-232
Label Data Output
Models with scale
only
Connection to
this port is
Optional
· Provides Good Read
output to enable EAS
antenna RF output
· Provides signal to
drive external speaker
Dual cable units only.
(Scale connection may
be handled through
POS Terminal port)
POS Terminal Remote Display Aux. Port EAS Interlock PowerScale Host
0.00
To EAS System
The appearance of the connector panel will vary depending upon the fac­tory options purchased with your model. Reference Figure 1-2.
Figure 1-2. Connector Panel
Figure 1-3. Optional EAS Cable Connection
Product Reference Guide 1-5

Physical Parameters

This section provides specifications for performance, environmental and electrical parameters. Reference the second section of this manual, Site Preparation and Installation, for physical measurements of all models and some accessories.

Scanning

The scanner has a scan zone between the two windows where the scanner projects laser light in order to scan items. Two separate projections, one from the horizontal window and one from the vertical window, combine to form a zone where bar code labels are read. Refer to the Operation and
Maintenance section of this manual for more details about the topic: Scan­ning Items.

Weighing

Specifications for scale capacity, settling time, minimum and maximum static weight, zeroing, and warm-up time are given below. For more infor­mation regarding the topic: Proper Weighing Technique, refer to the Opera- tion and Maintenance section of this manual.
Rated Weight Capacity
The scale’s operational weight capacity is:
30.00 pounds, displayed in 0.01 increments
OR
15.000 kilograms
1
, displayed in 0.005 increments.
Minimum Increment
The minimum weight that can be accurately measured by the scale is 0.02 lb. (0.005 kg).
Maximum Static Weight (Overload)
A maximum static weight of 150 pounds (68 kg) can be sustained by the scale without incurring damage or degrading performance.
1. The scale can also be set for 9.99 kg max.
1-6 Magellan
®
8500 Scanner
Automatic Zero Maintenance
The scale’s software constantly monitors and adjusts the Zero point as long as the deviation is within acceptable limits any debris accumulation or removal. During power-up, the scale automat­ically re-zeros after verifying that all subsystems are functional. Addition­ally, the scale may be manually “zeroed” by pushing the Scale Zero Push Button located on the top of the vertical enclosure.

Warm-Up Time

There are two pertinent warm-up times that apply to the scanner or scan­ning-scale:
The two warm-up periods can be performed concurrently, thereby reducing the total required warm-up time to 60 minutes.
NOTE
Thermal Equilibrium
When the unit is moved from a cooler temperature (such as a storage area) to a warmer environment (such as a checkstand location), 60 minutes must be allowed to acclimate the unit to ambient conditions prior to cali­bration or operation.
1
, while compensating for
Power-up
Once installed and powered up, a warm-up time of 15 minutes must be allowed before calibrating or performing weighing operations.
User Configurable Warm-up
The user may configure the unit for a pre-programmed warm-up time that is activated every time the scanner is powered up. During this time, the scale is viewed by the POS terminal as off-line.
1. Acceptable limitis of deviation are set at -0.2 to +0.6 pounds (-0.078kg to 0.23kg), which is -0.67 to +2.0% of total capacity.
Product Reference Guide 1-7
NOTE
Operation
Storage
+40 C +104 F
10 C 50 F
Temperature
10 to +40 C
50 to +104 F
Dust Resistant Optics Cavity, IP5X
+70 C +158 F
-40 C -40 F
Temperature
-40 to +70 C
-40 to +158 F
Illumination Artificial Light: 0-450 Foot-candles (4,842 LUX)
Sunlight: 0-8,000 Foot-candles (86,080 LUX)
POS Scanner
Humidity
Hot / Wet 40°C / 95% RH
Hot / Dry 40°C / 5% RH
Cold / Dry 10°C / 5% RH
Warm / Wet 25%C / 50% RH
Spill Proof
(Datalogic MS-0006-13-0004)
Contact technical support to learn more about this advanced programmable feature.
Figure 1-4. Environmental Specifications
1-8 Magellan
®
8500 Scanner

Electrical Specifications

Before installation, always verify that the site’s electrical service meets the scanning-scale’s requirements. The scanner has been engineered for com­patibility with most international electrical systems operating in ranges from 100 to 240VAC at 50-60 Hz. Verify that the power source will sup­ply “clean” electrical power to the equipment; that is, it must be free of excess electrical noise.
Check the IEC power cord shipped with the scanning-scale. If the cord will not plug into your AC power receptacle, the power cord shipped is not compatible with your electrical system. Please contact your distributor immediately to receive the necessary information and components to ensure electrical compatibility.

Power Supply

The scanner utilizes a single power supply for all models. Unique installa­tion and international connections are accomplished through selection of the proper IEC power cord
VOLTAGE FREQUENCY CURRENT (RMS) PART NUMBER
100-240VAC ±10% 50-60 Hz 0.5 Amps @ 100V 8-0559
Safe operation of your scanner or scanning-scale requires properly grounded electrical outlets. Be sure to have a qualified electrician certify the earth-
CAUTION
NOTE
ground connection on circuits which will be used to power the unit.
The scanner is powered on/off by connecting/disconnecting its AC power supply.
Product Reference Guide 1-9

Laser and Product Safety

Laser safety requirements are based on IEC Standard Publication 60825-1 (2001) and CDRH 21CFR, Chapter 1, Subchapter J and (CDRH) Laser Product Performance Standard, User information [1040.10(h)1]:
User Maintenance. No user maintenance of the system other than cleaning of the scan windows is required.
Radiant Energy. The scanner is an IEC Class 1 and CDRH IIa laser product. The system uses two embedded Class 3B Visible Laser Diodes (VLDs) operating at 650.0 or 670.0 nm, in an opto-mechanical scanner, resulting in less than 3.9µW radiated power as observed through a 7mm aperture and averaged over 10 seconds. Maximum emitted peak output power at the lower win­dow is 850µW. No attempt should be made by the user to remove the protective housing of the scanning-scale.
Laser Light Viewing. The horizontal and vertical scan windows are the only apertures through which laser light may be observed in this product.
Exposure to the light emitted from the scan windows has been shown not to be harmful. The safety record of bar code scanning is perfect after mil­lions of hours of use worldwide. This safe and efficient use of laser tech­nology has gained wide acceptance in industries throughout the world.
Operators and installers of the unit should observe the following cautions and warnings:
Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure.
The use of optical instruments with the scanner will increase eye hazard. (Opti­cal instruments include binoculars, microscopes, telescopes and magnifying glasses. This does not include eyeglasses worn by the user).
CAUTION
To prevent exposure to laser light, do not remove the protective housing of the scanner. There are no user-serviceable parts inside your scanner or scanning­scale.
1-10 Magellan
®
8500 Scanner
CAUTION
WARNING
Safety precautions to be taken:
No adjustments or alteration of the scanner or scanning-scale housing are to be attempted by the user.
The failure of the facet wheel motor while the unit is continuing to emit a laser beam causes the emission levels to exceed those for inherently safe operation. The unit has safeguards to prevent this occurrence. If, however, a stationary laser beam is ever emitted, the failing unit should be disconnected from its power supply until repaired by a qualified technician.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment gener­ates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interfer­ence to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toute les exigences du Reglement sur le material broilleur du Canada.
Product Reference Guide 1-11

Labeling

Regulatory, reference and safety labeling is shown in Figure 1-5.
Figure 1-5. Labeling
This illustration shows label placement ONLY. For actual regulatory, patent and other applicable information, view the labels on the product itself, or call your nearest sales or service office.
N=
max
Max Min
e =
Max Min e =
III
Or...
n = e =
min
CAPACITE
max
IEC LASER
III
PRODUCT
U.S., CANADA, MEXICO AND JAPAN
CAPACITY
M
SCANNER/SCALE MODEL XXX CLASS:XXXXXX-XXXXX-XX Manufacture Date: April 200x S/N: XXXXXXXX
• CAUTION-LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM
• PRECAUCION-RADIACION LASER SI SE ABRE. ¡NO MIRE HACIA EL RAYO!
• CUIDADO - RADIA=C7=C3O LASER QUANDO ABERTO. N=C3O OLHE PARA O RAIO.
VARO-LASERSÄTEILY, JOS AVOINNA. ALA TUIJOTA SATEESEEN.
• FARLIGTI-LASERSTRÅLNING OM ÖPPET. STIRRA EJ IN I STRÅLEN.
• ADVARSELI LAERSTRALING VED ABNING. SE IKKE IND I STRALEN.
• AVVERTENZA-PERICOLO DI EXPOSIZIONE ALLE RADIAZIONI LASER.NON FISSARE IL FASCIO.
VORSICHT-NACH ÖFFNEN BESTEHT LASERSTRAHLUNGSGEFAHR.NICHT IN DEN STRAHL BLICKEN
• ATTENTION! RAYONNEMENT LASER SI CARTER OUVERT. NES PAS REGARDER DANS LE FAISEAU
NRTL
Production
m o n i t o
r e d
Product of USA
• FARE! - LASERSTRÅLING NÅR ÅPEN. STIRR IKKE IN I STRÅLEN.
WAARSHUWING LASERTRALING WANNEER OPEN. KIJK NIET IN DE STRAAL.
THIS LASER PRODUCT COMPLIES WITH 21CFR 1040 AS APPLICABLE AS A CLASS IIA PRODUCT
This Class A digital apparatus complies with Canadian ECES-003. Cet appareil numérique de la Classe A est confirme à la norme NMB-003 du Canada.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
COVERED BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 4,709,195 4,709,369 4,712,853 4,749,879 4,786,798 4,792,666 4,798,943 4,799,164 4,816,660 4,861,972 4,861,973 4,866,257 4,868,836 4,879,456 4,963,719 4,991,692 5,144,118 5,179,270 5,198,649 5,247,162 5,229,588 5,410,108 5,459,308 5,440,110 5,475,207 5,493,108 5,705,802 5,723,852 5,834,708 5,929,421 6,059,189 6,237,852 RE37,166 OTHER PATENTS PENDING
ty e
f
d
a
te
S
s
te
PRODUCT SERVICE
N263
MAGELLAN 8500
CLASS 1 LASER PRODUCT LASER KLASSE 1 CATAGORIA 1 PRODUCTO LASER APPAREIL Á LASER DE CLASSE 1 based on 10 sec; IEC 60825-1:2001
6-0825
Use ONLY INC. AC/DC Power Supply
Output:
Input: 50 - 60 Hz (0.5 - 0.25A)
+5V at 2.0A
90 - 265VAC (P/N 8-0559)
+12V at 1.5A
Power: 18 Watts (max)
SERIAL NUMBER BARCODE
1-12 Magellan
®
8500 Scanner

Agency Compliances

The scanner and scanning-scale meets or exceeds the requirements for its device type as set forth by the following agencies and regulations:
COUNTRY COMPLIANCE COMMENTS
Electrical United States UL 1950 TÜV NRTL
Canada CAN/CSA C22.2 No. 1950 TÜV NRTL
World IEC60950 / IEC 825-1:2001 TÜV CB
Australia AS 3260 AS (power adapter)
Emmisions United States 47CFR Part 15J FCC
Canada ICES-0003 Class B
Europe EN 55022 Class B
Australia/N Zealand AS/NZ 3548 Class B
Japan VCCI Class B
Taiwan CNS 13438 Class B
Safety & Emissions EMC Directive 89/336/EEC CE Mark
LV Directive 73/23/EEC CE Mark
Laser Safety United States CDRH, 21CFR Part 1040 CDRH Class IIa laser device
Canada same as CDRH SGM-1 specification
Australia AS 2211
Weights & Measures United States
Canada Measures Canada
Australia NSC
New Zealand 1987 Part 1 Reg. 4, Reg. 4A
Mexico NOM NOM-019-SCF1-1994
New York New York Certificate
NIST Handbook 44 (Dept. of Commerce)
®
Contact Datalogic
Marketing at (541) 683-5700, or your Datalogic rep-
resentative for a complete listing of approvals for other countries.
Product Reference Guide 1-13

Bar Codes Supported

The scanner can read/decode the following bar code types (symbologies):
UPC Versions A & E
UPC Supplementals and Add-ons (2 & 5 digit supplimentals, Coupon code and Code 128)
Plural Stage Dual UPC Bar Codes for Japan ( 2 label read)
Reduced Space Symbology (RSS) RSS-14, RSS expanded, RSS Stacked
EAN-8 & 13
JAN-8 & 13
UCC/EAN 128
•Code 39
Code 39 full ASCII
Code 128 (including conversion to Code 39)
•Code 93
Interleaved 2 of 5 (I 2 of 5)
Italian Pharmacode (Code 39)
Codabar
•MSI/Plessey
1-14 Magellan
®
8500 Scanner
Section 2

Site Preparation and Installation

This section provides a reference for preparing most checkstands to receive the scanner or scanning-scale. Included are physical parameters and instructions for checkstand preparation, power and ventilation consider­ations, cable routing information and unit installation.
Site Preparation lists all procedures necessary to prepare the checkstand. The instructions that follow, titled Checkstand Preparation, detail steps for the three models that are available (shown in Figure 2-1 below) to facili­tate easy installation into almost any checkstand application around the world:
Model 8500 — Short Scanner Model 8501 — Long Scanner
Model 8502 — Long Scanning-Scale
Some models are designed to fit with little or no modification into open­ings cut for previously installed scanners such as other Magellan ners, or NCR designed for applications with smaller footprint requirements.
Once the procedures in this section are complete, the scanner is ready for operation; with the exception that if a scanning-scale was installed, cali­bration will be required before placing the unit into operation. You must consult the local weights and measures authority to ensure that all legal requirements are met concerning calibration and certification. Section 5, Calibration, contains detailed procedures for calibrating the scale in either pounds or kilograms.
®
scanner models 7820/24 and 7870. Other models are
®
scan-
Product Reference Guide 2-1
Figure 2-1. The Scanner/Scale Family
Model 8500 Model 8501
Model 8502

Pre-Installation Considerations

It should be noted that the scope of this manual does not encompass all factors related to worker safety and checkstand design. It does, however, offer a list of considerations that may be helpful in ensuring greater safety and productivity. Careful planning using these general guidelines should result in a more efficient, comfortable work environment.
The U.S. Bureau of Labor Statistics reports that the incidence of repetitive motion injuries has increased dramatically in recent years. Checkstand design and scanner installation and operation procedures can reduce the risk of repetitive motion injuries, but not eliminate it.
Although there are currently no formal guidelines for checkstand ergo­nomics, the Food Marketing Institute (FMI) and the National Institute of Occupational Safety (NIOSH) of the Department of Health and Human Services have released the reports listed at the end of these recommenda­tions. These reports contain useful suggestions for ergonomic improve­ment of checkstand designs and scanner installation, maintenance and
2-2 Magellan
usage. Portions of the reports are summarized below. For copies of the complete reports, or to inquire about any modifications to the recommen­dations, contact FMI and NIOSH at the addresses listed at the end of these recommendations.
®
8500 Scanner

Checkstand Design

1. Select a design which allows load-sharing by several muscle
groups (for example designs which allow the cashier to use both hands for scanning and bagging).
2. Select checkstands which deliver products to the cashier on an
input belt and do not require the unloading of items from a cart. These designs put less stress on the cashiers’ shoulders and back.
3. Minimize the distance between the input and take-away convey-
ors (i.e., the distance the cashier has to reach to move the prod­ucts).
4. Minimize the width of the input conveyor to reduce the cashier’s
reach to items on the far side of the belt; use a diverter to direct products closer to the cashier.
5. Select a design which encourages the cashier to slide products
across the scanner rather than gripping and lifting. Make sure the horizontal surface of the scanner is flush with all surrounding sur­faces.
6. Choose a design which integrates the scanner and scale to elimi-
nate extended reaches and lifts during weighing tasks.
7. Provide an easily accessible bag stand at a height 13 - 17 inches
(33 - 43.2 cm) lower than the top surface of the checkstand to reduce stresses to the shoulders, elbows, and risks associated with lifting products into bags.
8. Do not position the bag stand between the cashier and the scan-
ner, due to the increased reach involved.
9. Position the scanner’s horizontal scanning surface 34 - 36 inches
(86.4 - 91.4 cm) above the floor. Maintain a minimum of five inches (12.7 cm) clearance between elbows and work surfaces.
10. Provide adjustable keyboard mounting (height, tilt, and horizon-
tal reach).
11. Position the printer, cash drawer, and other checkstand devices
the cashier uses within easy reach (less than 18 inches/45.7 cm).
12. Provide adequate toe space, foot rests or rails, antifatigue mats,
and where feasible, an adjustable seat or stand against which the cashiers can lean.
Product Reference Guide 2-3

Scanner Installation

1. Mount the horizontal surface of the scanner flush with the coun­tertop to encourage slide scanning rather than lifting.
2. Position the centerline of the scanner read area 8 - 10 inches (20.3
- 25.4 cm) from the edge of the checkstand (cashier side).

Scanner Maintenance

1. Keep scanner windows clean. This will improve productivity and reduce rescans.
2. Replace scanner glass when excessive scratches are evident.

References

Anonymous, 1992, “Ergonomic Improvement of Scanning Checkstand Designs”, Food Marketing Institute 800 Connecticut Ave. N.W. Washington, D.C. 20006
Grant, Katharyn A. et al., 1992, “Ergonomic Evaluation of Checkstand Designs in the Retail Food Industry”, National Institute of Occupational Safety and Health 4676 Columbia Parkway Cincinnati, Ohio 45226

Scanner Usage

1. Minimize handling of heavy/bulky products. Leave these items in the cart and use an alternative entry method such as key entry of short PLUs, or handheld scanning.
2. Regularly train cashiers in proper scanning methods and ergo­nomics principles, such as:
Develop a smooth fluid motion during scanning, sharing work equally between hands.
Use the entire hand for grasping and lifting items.
2-4 Magellan
®
8500 Scanner
Since the scanner reads labels on all four sides plus the top and bottom, there is no need to turn a bar code toward either of the scanner windows.
Develop efficient scanning motions, not necessarily faster hand movements. Simply slide the item across the scanner’s horizontal window with as little orientation motion as neces­sary.
Leave items in an upright position; do not lift and tilt.
Learn how the scanner functions and where the scanning area is located.
Do not favor either the vertical or horizontal window; slide items across the scanner in their natural orientations on the checkstand as much as possible.

Site Preparation Overview

Consider the following factors before installing the scanner/scanning-scale and its optional Remote Scale Display.
Ventilation Requirements. The scanner operates without the use of a
ventilation fan. As long as there is adequate convective air flow and no major heat producing equipment in close proximity, the unit’s housing provides adequate heat dissipation. The air temperature in the checkstand around the scanner must not exceed 104°F (40°C).
Service Access Requirements. Routine operations such as ‘zeroing’
and calibration do not require removal of the scanner from the checkstand or disassembly of the product. The installer should plan service access for the AC/DC Power Supply and cables.
Recommended Power Installation. Since the typical grocery environ-
ment includes conveyor belts and electric motors, care should be taken to ensure that the scanner has a supply of “clean” power (power without excessive electrical noise). A wiring diagram shows the recommended wir­ing that will provide the scanner with a “clean” source of power. Refer to Figure 2-4.
Product Reference Guide 2-5
Counter Preparation. Since the majority of grocery checkout lanes are
designed as “left-hand take away,” the counter drawings in this section focus on this counter design. Simply reverse the layout for a “right-hand take away” requirement. The unit scans equally well in either of these two configurations.
Liquid Drainage. Should a liquid spill occur, ensure that moisture can
flow through the checkstand without pooling.
Leveling. Plan ahead and provide screws/bolts in the checkstand mounts
and a leveling guide (board) to allow leveling of the scanner or scanning­scale within the counter. Use a 0.375” thick board to replicate the mount­ing flange on the long scanner or scanning-scale, and adjust screws or bolts until the board is flush within the counter. Use a 4.0” wide board stood on its end to adjust leveling screws/bolts in rail support applications.
Cable Routing. Placement of the scanning-scale should be planned to
allow easy access to other components as well as optimize communication between the scanner, the POS terminal and the optional Remote Scale Display. Note that cables may drop straight down from the scanner’s con­nector panel, or may be conveniently routed along the unit’s side using the hardware provided. Do not route interface cables near any electrical motors or other sources of electromagnetic interference.
Remote Scale Display Placement. The customer, and checker in some
instances, must be able to easily view and read the Remote Scale Display. Ambient light and mounting height considerations are discussed later in this section.
Vertical Clearance. Provision must be made to allow adequate space
above the scanner bonnet for removal and replacement of the All Weighs™ Platter (the L-shaped platter). Optimal clearance permits the platter to be grasped at its top vertical edge and lifted for removal without obstruction (such as a fixed keyboard mount or any type of enclosure). Should such an enclosure be unavoidable, an alternate method of platter removal using two coins may be employed, however a minimum vertical clearance of 1.5” (3.8 cm) MUST be provided (reference Figure 2-2). Another consideration is that the scan zone must be kept free of obstruc­tions such as enclosures, keyboard mounts, etc.
2-6 Magellan
®
8500 Scanner
Figure 2-2. Vertical Clearance
DO NOT Obstruct Scan Zone
DO NOT Obstruct L-Platter Removal
Allow a minimum clearance of
1.5" (3.8cm)
(Enclosure)
(Keyboard Mount)

Ventilation and Spacing

The scanning-scale’s perimeter housing has been designed to provide ade­quate space for convective cooling and unrestricted movement of the weighing apparatus. Figure 2-3 shows the debris chutes and ventilation slots. The checkstand design must allow:
Product Reference Guide 2-7
NOTE
The ambient air temperature inside the checkstand adjacent to
the scanner must not exceed 104°F (40°C).
A source of air that provides adequate cooling by convective air
flow.
DO NOT place the scanner in a close-fitting, fully enclosed checkstand. Pro­vide a MINIMUM of 16 square inches (103.2 square centimeters) of air intake from below the installation for sufficient convective cooling.
If motors, conveyor belts, or other heat producing equipment are located near the scanner, forced air ventilation may be required. In most installa­tions, a 30 cfm (.84 cmm) axial fan should provide sufficient air move­ment. If a ventilation fan is installed, one with a removable filter that may be washed or replaced is recommended.
Figure 2-3. Debris Chutes & Ventilation Slots
Debris Chutes/Ventilation Slots

Service Access

The scanner and scanning-scale have been engineered to allow perfor­mance of all routine service and maintenance (such as “zeroing” and cali­bration) without removing the scanner from the checkstand. Additionally all cable connections made at the scanner can be connected and removed while the unit is sitting on the countertop. The installer should provide service access to all remaining cable connectors as well as the AC/DC Power Supply (if installed).
2-8 Magellan
®
8500 Scanner

Power Installation

AC/DC Power
Supply
Power Mains
Neutral
Line
Ground
Earth
Ground
Panel
Ground
Panel
Ground
Main
Breaker
Panel
Checkstand
Breaker Panel
Neutral
Line
Ground
Neutral
Line
Ground
Lighting
Inductive Loads
(e.g. Conveyor Belts, Motors, etc)
Scanner or
Scanner/Scale
POS Terminal
On/Off Switch
On/Off Switch
Reference the wiring diagram in Figure 2-4 for the recommended fusing arrangement.

Grounding

The AC/DC Power Supply should have an AC outlet with a clean earth ground. If you are not sure how to verify the amount of electrical noise (interference) on the power line, ask a qualified electrician to measure the input line voltage.
Figure 2-4. Input Power Wiring
Product Reference Guide 2-9

Checkstand Preparation

Item
Diverter
Routed
Support
Lip
Counter Cutout
Support Rails
Cabling
AC/DC Power Supply
Reference Figure 2-5. When performing a first time installation into a new checkstand, verify before cutting that room will be allowed for cabling and the AC/DC Power Supply. When making the opening, take extra care to accurately cut to the correct dimensions. Mounting may require installation of support(s), countertop routing, or other such devices. Depending upon checkstand design, you may wish to install an item diverter to direct items toward the scan window. See the instructions in this manual titled “Counter Cutout” for more details concerning the location and preparation of the opening.
Figure 2-5. Installation Overview
2-10 Magellan
®
8500 Scanner

Liquid Spills and Moisture

Select a checkstand design which allows fluids to flow through, and directs liquids away from any electronic equipment or storage areas.

Counter Cutout

The most important consideration when planning the counter opening for the scanner is the operator’s comfortable reaching distance. The ideal, ergonomically sound installation allows items to be directed within easy reach, and a scanning area requiring no lifting or special orientation of items. If you haven’t already read the information at the beginning of this section titled, Pre-Installation Considerations, please do so before continu- ing these instructions.
The symmetrical design of the scanner permits the operator to easily pass items from one hand to the other while scanning (either from right-to-left or left-to-right). With the unique 360- scan zone, scanning is accom­plished in one fluid motion. The operator simply slides the item from the conveyor belt or diverter area through the scanning area and passes the item to the other hand, which in turn bags it or places it on a take-away conveyor belt. Movement should flow naturally over the surface of the scanner.
Note that the following guidelines for preparing an existing checkstand to accept a scanner, or incorporating the unit into a new checkstand design will not be accurate for all installations. Although these guidelines will suf­fice for most standard installations, the installer may need to make adjust­ments for varying counter heights and thicknesses, support design, or other checkstand limitations.
Figure 2-6 shows a typical “left-hand-take-away” checkstand design.
Follow these basic steps to install the unit:
1. Select a position for the scanner that offers a smooth product flow
which best accommodates the reaching distance of the average operator.
2. Cut the opening in the countertop. Select the appropriate draw-
ing from Figure 2-7, or Figure 2-8 for your model.
3. Install the AC/DC Power Supply, the Remote Scale Display cable
and the interface cable(s) observing the following:
Product Reference Guide 2-11
Interface cables (and display cable, if applicable) should be routed away from all highly inductive electrical devices, like motors and conveyor belts, and even away from the unit’s power cable if possible.
Cables should be easy to remove in the event that replace­ment is required. A little planning now will save a lot of frus­tration later.
4. Connect and verify all system operations.
The scanner should be installed so that leading and trailing edges of the All Weighs™ Platter are flush with the countertop to enhance smooth, slide-through scanning (reference the insert in Figure 2-6). Keep in mind that the debris chutes on both sides of the platter provide the necessary clearance for proper scale operation if you are installing a scanning-scale (you won’t need to provide an additional gap for that).
2-12 Magellan
®
8500 Scanner
Optional
Item Diverter
Conveyor
Deadplate
Scanner
Bagging
Area
Take-Away
Belt
Keyboard
Remote Display
POS Terminal
& Printer
Check
Writing
Stand
(Optional)
Scan & Bag
Well
(Optional)
6.3"
(16.0cm)
Cash Drawer
(Below Scanner)
Flush — Correct
Above Flush — Incorrect
Below Flush — Incorrect
Figure 2-6. Typical Checkstand Design & Cutout Location
Product Reference Guide 2-13
Refer to the appropriate drawing (Figure 2-7, Model 8500; Figure 2-8, Models 8501 and 8502) for dimensional information on the model you’ll be installing.
Figure 2-7. Model 8500 (Short Scanner) Cutout Dimensions
Model 8500 Dimensions
(29.21cm)
SCANNER
Model 8500 Cutout
11.5"
7.0" (17.78cm)
5.0" (12.7cm)
11.1" (28.19cm) PLATTER
Max. Radius = 0.25"
(0.635cm) 4x
6.2"
(15.75cm)
(19.69cm)
Window
7.75"
16.5"
41.91cm)
6.95"
(17.65cm)
16.625" ± .060"
(42.23cm)
22 lb.
(10kg)
Scanner Weight
11.625"
(29.53cm)
12.0"
(30.5cm)
Model 8500 Supports
Support Rails
5" ±.062 (12.7cm)
Liquid
Drainage
2-14 Magellan
Liquid
Drainage
®
8500 Scanner
Figure 2-8. Models 8501 and 8502 Long Scanner or Scanning-Scale Cutout Dimensions
Model 8501 & Model 8502 Dimensions
Model 8501 & Model 8502 Cutout
Model 8501 & Model 8502 Supports
26 lb.
(11.7kg)
Scanner/Scale
Weight
22 lb.
(10kg)
Scanner
Weight (w/o scale)
11.5"
(29.21cm)
SCANNER
11.1" (28.19cm) PLATTER
11.25"
(28.58cm)
20.0"
(50.8cm)
5.0" (12.7cm)
7.0" (17.78cm)
12.0"
(30.5cm)
8.9"
(22.60cm)
Window
6.95"
(17.65cm)
20.125"
(51.12cm)
0.75"
(1.905cm)
18.625"
(47.308cm)
Rail
Rail
(Center Line)
11.625"
(29.53cm)
0.75"
(1.905cm)
Max. Radius = 0.25"
(0.635cm) 4x
20.125" ±0.06"
(51.2 ±0.15 cm)
18.625" ± .060" (47.3 ±0.15 cm)
0.375" ± .030"
(0.952 ±0.07 cm)
0.375" ± .030"
(0.952 ±0.07 cm)
If leveling feet are needed for models 8501 and 8502, use the placement shown here, represented with plus signs (+).
3.06" ± .006"
(7.77 ±0.15 cm)
3.06" ± .006"
(7.77 ±0.15 cm)
0.75"
(1.9 cm)
1.5"
(3.8 cm)
0.75"± .060"
(1.9 ±0.15 cm)
0.75"± .060"
(1.9 ±0.15 cm)
4.0"
(10.2 cm)
0.375" ± 0.03" (.95 ±.08 cm)
Liquid
Drainage
Liquid
Drainage
Product Reference Guide 2-15

Checkstand Mounting

There are a number of things to take into account when installing the unit into a checkstand. Key factors are ergonomic/worker safety, loading capac­ity and stability. Consider the scanner or scanning-scale’s weight when cal­culating the robustness of construction needed to support it as well as maximum capacity of weighed and scanned items.
If you choose to rout a countertop with a thickness of 0.75” (1.9 cm) plywood, you’ll need to add a backing strip that supports the area routed out for the support flanges (see Figure 2-5). This support strip should minimally be made of 0.75” (1.9 cm) thick plywood and be approximately 4.0” (10.2 cm)
NOTE
wide and 14.0” (35.6 cm) long. This strip should be glued as well as screwed to the underside of the countertop.

Installation Overview

The preceding Site Preparation Overview dealt with installed location and counter preparations to accommodate the scanner or scanning-scale. Hav­ing completed those steps, physical installation of the scanner or scanning­scale can begin. The following instructions apply to all models.
This section describes:
1. Unpacking the unit.
2. Verifying operation before connecting to a POS system.
3. Routing and connecting cables.
4. Validating that your scanner communication parameters match the POS terminal’s system requirements.
5. Functional testing to verify operation when connected to the POS system.
The following text describes each of these steps.

Unpacking

To unpack the unit:
Inspect the package for signs of damage that may have occurred during shipping. If damage is found, report it to your carrier immediately.
2-16 Magellan
®
8500 Scanner
NOTE
Lift out the accessory box containing the AC/DC Power Supply,
optional Remote Scale Display and cable (if present), and the Quick Reference Guide.
Remove the Quick Reference Guide and familiarize yourself with
the unit’s controls and features. Leave the guide at the checkstand when the installation is complete.
Remove the protective packing and carefully lift the unit from the
carton. Be sure to save the box and all packing material. In the event of failure, the unit must be returned to the factory in its original packaging
.
Carefully lift off the All Weighs™ Platter as shown in
Figure 2-18 and remove the protective foam pieces securing the weigh mechanism. Set the platter back in place.
For added protection during shipment, the All Weighs™ Platter is covered with a tight-fitting layer of vinyl as shown in Figure 2-9. This vinyl layer MUST BE REMOVED before placing the unit into service.
Figure 2-9. Remove Protective Vinyl
Protective vinyl
MUST be removed
from the
platter
before use.
Proceed to the Operational Verification instructions below.
Product Reference Guide 2-17

Operational Verification

Follow these steps to ensure that your unit has arrived undamaged and is fully functional before installing it in the counter and connecting it to your POS system.
1. If the unit is a scanning-scale, connect the Remote Scale Display to the proper connector on the unit’s connector panel (refer to Figure 2-13). Note that if the Remote Scale Display is not con­nected, a scanner power-up Selftest will sound a long, low beep, and the number “8” will appear on the 7-segment display indicat­ing a remote display error. Power-down, connect a known-good Remote Display to the appropriate port, and restart to correct this problem. Alternatively, you can disable the Remote Display using programming bar codes (see Section 6, Programming for more information).
2. Connect the power cable at the scanner then at the AC outlet.
When power is applied to the unit, the normal indicator sequence is:
The green light will be lit (dim) steadily.
If the Selftest detects a problem, the 7-segment display will dis­play a number code. Refer to Section 4, Problem Isolation, for a description of failure codes and problem isolation procedures.
Scale calibration may be necessary to obtain a zero reading on the display on rare occasions.
NOTE
3. The unit should be permitted to reach thermal equilibrium before proceeding to the next steps. (Reference the topic War m- Up Time in Section 1.) When the unit is moved from a cooler temperature (such as a storage area) to a warmer environment (such as a checkstand location), a period of 60 minutes must be allowed to acclimate the unit to ambient conditions. Once installed and powered up, a “power-up” warm-up period of 15 minutes must be allowed before calibrating or performing weigh­ing operations. These two warm-up periods may run concur­rently.
2-18 Magellan
®
8500 Scanner
NOTE
4. Verify that the scanner or scanning-scale passes an operational test
by observing the following:
Scanner. Pass UPC/EAN bar code labels in front of the scanner’s win-
dows. Since the interface cable is not yet connected to the POS terminal, the scanner may be limited to reading only one or two labels (see the note that follows). The scanner indicates when each label has been successfully read by flashing the green scanner light and emitting a good read tone (beep).
When not connected to the host, the scanner may be limited to reading only one or two labels. (This limitation is dependent upon the interface type.) To scan multiple labels without connecting to the host, place the unit in Scanner Diagnostic Mode by pressing the Volume/Tone Push Button for four seconds.
Scale. If the Yellow LED is not lit, press the Scale Zero Push Button
momentarily. If the scale is operating correctly, the yellow LED will illuminate and remain on steady, and the display will show a reading of 0.00 lb (0.000 kg for metric). If the display is blank or
a is displayed, it may be necessary to calibrate the scale before continuing. Refer to Section 5, Calibration, for calibration
procedures.
Remote Scale Display. Check to verify that 0.00 lb (0.000 kg for met-
ric) is displayed, then place an item on the weighing platter. Ver­ify that the display shows a weight and that the yellow LED goes out. Remove the item and observe that Remote Scale Display shows 0.00 lb (0.000 kg for metric) and that the yellow LED is On.
5. Unplug the AC power cord from the outlet and disconnect the
power cord and Remote Scale Display cable from the scanner’s connector panel.
After you have verified that the scanner and scale (if present) are com­pletely functional, continue with the following procedures to complete the installation.
Product Reference Guide 2-19

Diagnostic Modes

Two diagnostic modes are available which allow you to initiate scanner or scale diagnostic tests, as well as verify the scanner’s ability to read bar codes.
Scanner Diagnostic Mode
While in Scanner Diagnostic Mode, continuous scanning of labels is allowed, permitting the user to scan an unlimited number of bar codes while troubleshooting problems. Under normal operation, the scanner stores label data, awaiting the signal which transmits it to the host. When the scanner is not connected to a host, it may read and store only up to two labels, then quit reading until power is cycled (clearing the memory). This mode of operation removes this limitation.
To place the scanner in Scanner Diagnostic Mode, press the Volume/Tone Push Button for approximately four seconds. While pressing the button, the scanner will first sound three tones, wait a few seconds, then sound six rapid tones; after which you should immediately release the button.
While in Scanner Diagnostic Mode, identification numbers for interface type, firmware and configuration will scroll continually across the scan­ner’s 7-segment FRU (Field Replaceable Unit) display. This is useful infor­mation for field diagnostics. See Figure 4-1 for the location of the display. For example, if the dual cable RS-232 interface (type 05) were enabled, the firmware designation was R96-1234, and the configuration was R96­5593, the following would be shown (slowly, with blanking between each of the items):
1
IF-05 r96-1234 r96-5593.
To exit Scanner Diagnostic Mode, cycle power to the unit or press and hold the Volume/Tone Push Button for eight seconds to reset the scanner. See the topic, Scanner and Scale Reset in Section 3 for more information about unit resets.
1. A listing of scanner interface identification numbers is available in Section 6, under the topic,
Interface Type.
2-20 Magellan
®
8500 Scanner
Scale Diagnostic Mode
PASS
c XXX
Zero
XXXX
c XXX
-18.8.88
To enter Scale Diagnostic Mode, press the Scale Zero Push Button for approximately four seconds. Six rapid tones will be sounded, indicating the unit is leaving normal operation and entering Scale Diagnostic Mode. The Remote Display will flash a ‘1’ across the display while the dignostic routine is being run. When diagnostics are completed successfully, the dis­play will indicate that the unit has passed the diagnostic test by displaying
. Next, the display shows a listing of how many times the unit has been calibrated and zeroed in the form of: where x equals the number of times the scale has been calibrated. Next, the unit will dis­play where x is the number of times the scale has been zeroed. Finally, all segments will be displayed in the form of: to allow visual verification of display function. If the diagnostics routine is not completed successfully, the scanner will sound a series of tones and the Remote Display will show an error code. Turn to Section 4, Problem Isolation for a description of error codes.
Press the Scale Zero Push Button once more to reset the unit and exit Scale Diagnostic Mode. See the topic, Scanner and Scale Reset in Section 3 for more information about unit resets.

Cables & Connections

Considerations when routing the power and interface cables for the scan­ner and scanning-scale are:
Ensure that cables are not pinched, kinked or pierced.
Do not route interface cables in close proximity to electrical motors or other sources of electromagnetic interference.
Cables can drop directly from their connectors on the scanner, or, alternatively, can be routed along the scanner’s side to the back (see Figure 2-10).
Do not plug the AC power cord into the outlet at this time. It is a good practice to always connect the power cable to the scanner first before plug­ging it into the AC receptacle. The procedures titled, Set-Up, provided later in this section will instruct you to connect the power cord at that time. Figure 2-10 illustrates the basic cable routing scheme.
Product Reference Guide 2-21
Figure 2-10. Cable Routing
Scanner
AC Power
Switch
(recommended)
AC/DC
Power
Supply
Scanner
Interface
Cable
Scale
Interface
Cable
(Scanner/Scale)
Remote Scale
Display Cable
(optional
Scanner/Scale)
POS Terminal, Printer &
Cash Drawer
Remote Display
Keyboard
Alternate
Cable
Routing
2-22 Magellan
®
8500 Scanner
Figure 2-11 provides physical dimensions for the AC/DC Adapter (part
5.51"
(14 cm)
3.1"
(7.8 cm)
2.3"
(5.8 cm)
number 8-0599).
Figure 2-11. Physical Measurements: AC/DC Adapter

Remote Scale Display Placement/Installation

When installing the optional Remote Scale Display, consider both the cus­tomer’s viewing angle and the amount of daily ambient light conditions anticipated at this installation site. Figure 2-12 shows available adjustment for the display head.

Lighting Considerations

The display will be easily readable unless placed in direct sunlight or other very strong light sources. Light interference will not be a factor in most installations.
Product Reference Guide 2-23

Viewing Angle

The optimum viewing angle is directly facing the customer. To ensure that the display is easily readable for the majority of your customers, the dis­play should be approximately 48 to 60” (122 to 152 cm) from the floor.
Check with local Weights and Measures authorities regarding proper posi­tioning of scale displays used in retail trade.
NOTE
Figure 2-12. Remote Scale Display
0.00 lb
CAPACITY / CAPACITE - 30 X .01 lb / 15 x .005 kg
40˚
40˚
25˚
25˚
2-24 Magellan
®
8500 Scanner
The connector at the Remote Scale Display end is secured with a rubber band during shipping to prevent damage to the “locking tabs” (see Figure 2-14). After routing the cable, remove this rubber band before the cable end connecting to the Remote Scale Display head. Failure to remove
NOTE
the band will keep the connector from latching properly when it is connected to Remote Scale Display port.

Placing and Installing the Remote Scale Display

(Short Pedestal Base ONLY)
1. Determine where you want to install the Remote Scale Display based on your counter design, the viewing angle and lighting con­siderations discussed previously. Reference Figure 2-13 for the display’s physical dimensions.
2. Use the short pedestal base template provided in Figure 2-15 to mark locations of the mounting screw and cable routing holes.
3
The mounting screw holes are on 3
Before drilling, ensure the holes in your base match with the holes indicated on the template.
NOTE
/8” (8.57 cm) centers.
3
3. The cable can either be routed through a
/4” (19 mm) diameter hole directly under the mounting base or through the cutout in the back of the base (see Figure 2-14).
4. Drill the mounting screw holes using a drill bit of the appropriate diameter for your mounting screws or bolts.
3
5. Drill the cable routing hole using a
/4” (19 mm) drill bit
(optional).
It may be necessary to shorten the stalk that supports the display head so that the display is installed at eye level.
Product Reference Guide 2-25
Figure 2-13. Physical Measurements: Remote Display (Short Base)
CAPACITY / CAPACITE - 30 X .01 lb / 15 x .005 kg
0.00 lb
5.6"
14.2 cm
Minimum
5.3"
(13.5 cm)
Maximum
11.5"
(29.2 cm)
2.75"
7.0 cm
1.5"
3.8 cm
4.5"
31.6 cm
3.375"
0.953 cm
1.0"
2.5 cm
6. Cut the stalk to fit your installation (if required).
7. Route the cable through the base/stalk so that you can plug the connector into the display head.
8. Remove the rubber band from the connector and attach the con­nector to the display head.
9. Slip the display head onto the stalk/base.
10. Feed the entire remaining length of the Remote Scale Display interface cable through the cable routing hole so that the assem­bled Remote Scale Display can be positioned over the mounting screw holes.
11. Install mounting screws or bolts to complete the installation of the Remote Scale Display. Take care not to pinch or pierce the interface cable while securing the Remote Scale Display to the checkstand.
2-26 Magellan
®
8500 Scanner
Figure 2-14. Remote Scale Display Components.
F
RONT
3 3/8" (8.57 cm)
3/4"
(1.9 cm)
4 1/2" (11.4 cm)
1 1/2"
(3.8 cm)
Display Stalk
Display Base
11.5" (29cm)
Mounting
(optional
cable
routing)
Display Head
Cable end
rubberband is removed.
Cable
Connector
Interface
Cable
after
24"
(61cm)
48 - 60"
(122 - 152cm)
36"
(91cm)
Figure 2-15. Remote Scale Short Base Display Mounting Template
Example
Product Reference Guide 2-27

Changing Weighing Modes

LEGAL NOTE
Your scanning-scale has been programmed for weighing in either pounds or kilograms depending upon the initial operating environment that was specified when you ordered your scanning-scale. If you need to change from pounds to kilograms or vice-versa, call technical support.
You can verify that the scale is set correctly for your country’s requirements by observing that the Remote Scale Display shows the appropriate mea­surement symbol (lb or kg) when the power-up Selftest is completed.
Any time the scale weighing mode is changed, the scale must be re-calibrated before commercial use.

Set-Up & Installation

These setup and installation procedures assume that you have already pre­pared your checkstand to receive the scanner or scanning-scale. If you have not already made the counter cutout and routed power and interface cables, do so now as described in the previous instructions. If your check­stand has been prepared, proceed as follows:

Set-up

1. Place the unit on the checkstand next to the counter cutout.
2. Route the cables up through the cutout and connect the scanner and scale interface cable(s), and Remote Scale Display cable (optional) to the scanner. Some POS terminals require two inter­face cables; one for the scanner interface and one for the scale interface. Refer to Figure 2-16 for cable connection locations.
If you have a scanner with no scale, there will be only one interface cable to the POS terminal.
3. Connect the power cord to the scanner and route the other end down through the checkstand to the AC power outlet. DO NOT plug the power cord in at this time.
4. OPTIONAL — Route your EAS antenna cable down through the checkstand cutout. (Reference your EAS controller’s set-up instructions for proper EAS antenna installation.)
2-28 Magellan
®
8500 Scanner
Figure 2-16. Connecting Cables to the Scanner/Scale
POS TERMINAL REMOTE DISPLAY AUXILIARY PORT SCALE HOST EAS INTERLOCK POWER
Connection to
this port is
Optional
AC Brick Input
OR
Power off Terminal
(POT) Brick Input
Scale Data (dual
cable scanner/scale)
Drives Remote Display· Label Data
· Scale Data (for
single cable interfaces)
· Application Download
(where appropriate)
· Test Port
· On Screen
Programming (OSP)
· Application Download
· RS-232 Handheld
Scanner Input
· Auxiliary RS-232
Label Data Output
Models with scale
only
Connection to
this port is
Optional
· Provides Good Read
output to enable EAS
antenna RF output
· Provides signal to
drive external speaker
Dual cable units only.
(Scale connection may
be handled through
POS Terminal port)
POS Terminal Remote Display Aux. Port EAS Interlock PowerScale Host
0.00
Figure 2-17. Connecting the Optional EAS Interlock Cable
Product Reference Guide 2-29
To EAS System

Installation

a
1. Make sure that all cables are firmly attached (except that the AC/ DC power supply should not be connected to the AC outlet yet).
2. Remove the All Weighs™ Platter to gain access to the lift han­dles. Grasp the platter as shown in Figure 2-18 and gently lift it from the scanner. If the top edge of the platter is blocked, you may find it easier to grasp the platter vertical bezel as shown in Figure 2-18b.
Figure 2-18. Removing the All Weighs™ Platter
OR
Obstruction
b
Vertical Bezel
2-30 Magellan
®
8500 Scanner
NOTE
3. Hook the fingers of both hands into the lift handles located along
the insides of the scanner walls, just above the debris chutes as shown in Figure 2-19. DO NOT attempt to lift the unit using the plastic edges, scale frame, or any features other than the lift handles.
4. Lower the unit into the counter opening, ensuring that none of
the cables are pinched, pierced or crimped.
5. Re-install the All Weighs™ Platter and verify that it is flush or
just below flush with the countertop. This is necessary to provide smooth scanning from either direction. Make adjustments as needed to align the platter with the counter by moving support rails up or down, or consider installing screws in positions that will allow their use in adjusting the unit’s position.
Failure to install a scanning-scale in a stable and level position will inhibit weighing, calibration and zeroing operations. The platter MUST make unob­structed contact with all of its supports for proper weighing operation.
6. Once installation is complete, proceed with the Operational Veri-
fication procedures that follow.
Product Reference Guide 2-31
Figure 2-19. Using the Lift Handles
Lift Handles
2-32 Magellan
®
8500 Scanner

System Power-Up Recap

The System Power-Up procedure may vary depending upon the require­ments of your POS system. It is generally a good practice to power-down (switch off) all equipment prior to connecting cables. Check with your System Supervisor and/or refer to your POS terminal manual for proper power-down and power-up procedures and interface requirements when connecting any peripheral device.
If you have not identified any specific requirements for your POS system, follow these steps.
1. Power-down the POS terminal.
2. Ensure that power is disconnected from the scanner.
3. Connect the scanner and scale interface cables to your POS ter-
minal. This connection may use one or two cables depending upon your POS terminal interface.
4. Connect the Remote Display cable if your model is a scanning-
scale and make any connections to optional equipment, such as EAS or a handheld scanner.
5. Power-up the scanner or scanning-scale by connecting the power
cord to an AC power outlet. Wait for the unit to complete the Selftest routine (10 seconds maximum).
6. Power-up the POS terminal.
7. Verify that both scanning and weighing data are properly com-
municated between the scanner and your POS system. (Weigh and scan a few items.) If problems are encountered, refer to Section 4, Problem Isolation.
8. You have now completed installation and system integration of
the scanner or scanning-scale. At this point, the scale must be cal­ibrated and certified in accordance with the requirements of your state and/or local requirements. Refer to Section 5, Calibration, for calibration procedures.
Product Reference Guide 2-33
NOTES
2-34 Magellan
®
8500 Scanner
Section 3
Vertical Window Scan Zone
Horizontal Window Scan Zone
Checker Side Scan Zone
Top D o w n Scan Zone
...indicate what the scanner "sees."
Note that eyes...

Operation and Maintenance

The information contained in this section describes how to operate and maintain the scanner and scale. Topics include “how to’s” on scanning, weighing, re-zeroing the scale, removing the top cover and cleaning the upper and lower windows.

Scanning Items

To scan items using the scanner, slide or push them through the scan zone as shown in Figure 3-1. The scanner will work equally well with either a left-to-right or right-to-left motion through the scan zone. There is no need to reorient an item’s bar code since the scanner can “see” the left, right, front and back side, as well as the top and bottom of an item.
“Limited Scanning Mode” is entered by default by interfaces such as USB and IBM until a Point Of Sale (POS) terminal enables scanning. Labels are “chirped”
NOTE
while in this mode.
Figure 3-1. Scan Zone
Product Reference Guide 3-1

Proper Scanning Technique

The scanner was designed to provide the ultimate in ergonomic enhance­ments for Point-Of-Sale (POS) scanning. To take advantage of these advancements:
Practice the techniques below to improve scanning efficiency:
Move the product across the horizontal window (See Figure 3-1).
Since the scanner reads labels on all four sides plus the top and bottom, don’t favor either the horizontal or vertical scan win­dows. Keep items in their natural orientation.
Remember to slide or push items rather than picking them up. By avoiding any gripping, twisting and rotation of your hands and wrists, you can prevent repetitive motion injuries. This technique also relieves you from lifting possibly thousands of pounds per day.
Develop a smooth fluid motion during scanning, sharing work equally between hands.
Use the entire hand for grasping and lifting items.
Develop efficient scanning motions, not necessarily faster hand movements.
Learn typical locations for bar codes on packages; avoid “flipping” or rotating the items during scanning.
Learn how the scanner functions and where the scanning area is located.
3-2 Magellan
®
8500 Scanner

Proper Weighing Technique

Produce Rail
1. The L-shaped All-Weighs™ platter allows you to place items
anywhere on its surface, including leaning against its vertical sec­tion, to be weighed accurately. The raised “Produce Rail” also provides a convenient way to ensure items do not rest on the counter or other non-weighing surfaces. (Reference Figure 3-2.)
It is important that items rest entirely on the platter for their full weight to be accurately recorded.
NOTE
Figure 3-2. L-Shaped Platter & Item Placement
2. Once weighed items are in place, enter PLU (price Look-Up) data
as described in your POS system instructions. Item weight is dis­played on the Remote Display and/or the host display.
3. Remove the item from the weigh platter.
Product Reference Guide 3-3

Operational Controls

The function of scanner and scale controls and indicators is listed in Appendix A, LED/Beeper Indications & Controls. Turn to that appendix for full details.

Operational Modes

The scanner or scanner/scale features a number of modes that are impor­tant to both the user and the system support personnel. These modes can be combined into three groups: pre-operational, operational; and addi­tional functions. The following text describes these modes, what they mean, and how and when they are seen.

Power-Up/Selftest & Pre-Operation

Pre-Operation describes those steps that must be successfully completed before the scanner sounds the initial good read tone and illuminates the lamps indicating the scanner and/or scale are ready for operation. These steps include Power-Up Selftest, Error Reporting, and Operational Con­figuration.
Power-Up/Selftest
Power-Up Selftest begins when power is applied. The scanner’s software immediately begins the testing sequence to verify that all systems are func­tioning properly. This routine, which only takes a few seconds, checks all the functions of the scanner, scale, remote scale display and interface prior to indicating that it is ready for operation.
A tone indicating Selftest is complete is a configurable feature. See the topic Power-up Beep Control in the Programming section of this manual.
NOTE
3-4 Magellan
®
8500 Scanner
Error Reporting
. lb
. kg
If a fatal error is detected during Selftest or operation, the unit will not advance to Normal Operation Mode. Selftest diagnostics will cause the unit to sound a long, low tone and/or display an error message on the 7­segment display indicating where the failure occurred. These messages are coded to assist the repair technician in identifying the failed component. If an error is indicated, make note of it and contact your supervisor or technical support representative. A table containing descriptions of these error codes is included in Section 4, Problem Isolation.
1
If a non-fatal
error is detected (such as the loss of one of the two lasers), the unit will sound a long, low tone and display a number on the 7-seg­ment display. The unit will advance to Normal Operating Mode, but per­formance may be affected until a correction or repair is made.
Operational Configuration
Once Selftest diagnostics have been successfully run, a tone is emitted (if configured to do so, and the unit enters an operational configuration state. The scanner or scanner/scale will automatically load your specific interface settings which are required to communicate with the host system. There are two conditions that must be met before the unit can enter Operating Mode:
No bar code label can be in the scan volume while the unit is in this state. Progress is halted until the label has been removed, thereby ensuring that no extraneous bar code data is send to the host.
If your scanner has a scale, the scale cannot be in motion (usually caused by excessive vibration in the checkstand) for this test to succeed. A “Scale in Motion” status will be indicated by display­ing a period and the applicable weight unit (lb or kg ) that is selected.
The scale must be able to “capture” zero weight. The
display will be seen if there is a weight on the platter at power-up. Removing the weight or pressing the Scale Zero Push Button should allow the scale to find zero.
1. Scanner behavior under non-fatal error conditions is configurable. See Section 6, Programming for more details.
Product Reference Guide 3-5

Operating Mode

Operating Mode includes Normal Operation (scanning and weighing) and Sleep Mode. These two modes are most commonly observed by the user/operator.
Normal Operation
This condition is indicated by the green light being on dim and steady. For scanner/scale models, the yellow light indicates that the scale senses a weight of zero on the platter. If you have a scanner without scale model, the yellow lamp will not be lit when the scanner is ready for scanning.
Yellow and Green LED indications are configurable. Your scanner may not be pro­grammed to operate in the standard manner described above.
NOTE
Once the scanner enters Normal Operation, it begins a countdown sequence. If there is no activity during a preset period of time (also called time-out long the life of the electrical and mechanical components. Once the scan­ner has timed out, it enters Sleep Mode.
When the scanner or scanner/scale completes its Selftest success­fully, it emits a tone (when configured to do so) and enters Oper­ating Mode.
1
), the unit will shut off the laser and/or motor in order to pro-
Sleep Mode
After the scanner has been left idle for a preset period of time, the laser and/or motor automatically turns off (goes to sleep). This state is called Sleep Mode, and is indicated by a “slow” blink of the green light (blinking at a 2-second rate). To wake up the unit, press anywhere on the weigh platter (scanner/scale models only), press the Volume Selection switch or wave your hand in front of the vertical window. The unit will recognize any of these signals as a wake-up call and instantly return to Normal Operation.
1. “Timeout” and “Sleep Mode” time delays are programmable features that can be selected through
use of the programming labels included in Section 6, Programming.
3-6 Magellan
®
8500 Scanner

Additional Functions

Additional scanner and scale functions include programming, running scanner or scale diagnostics, initiating a reset, zeroing the scale, and cali­brating the scale.

Programming

When your scanner or scanner/scale is shipped from the factory it is con­figured to work with the POS system interface at your store and read the bar code symbologies you designated. If you need to change this configu­ration information for any reason, Section 6, Programming, contains spe- cial bar code labels for changing the unit’s settings.

Diagnostic Mode

Refer to Section 2, Diagnostic Modes for details about running scanner and scale diagnostics. Turn to Section 4, Problem Isolation, for a description of error codes resulting from diagnostics.

Scanner and Scale Reset

The reset procedures and indicators are identical for scanner and scanner/ scale models. As with any electronic equipment, it is sometimes necessary to reset the electronics. The reset procedure allows you to initiate a reset command to the scanner. This may be necessary if the POS terminal has been switched off or the store system has been reset while the unit is on. Reset can also be used to initiate and run the unit’s internal Selftest rou­tine.
Pressing and holding the Volume/Tone Push Button for approximately eight seconds initiates a reset, which is sounded by a rapid number of beeps. If the motor had been spinning, the lamps will blink while the motor spins down. At that point, the motor will spin back up and the scanner will continue to run the Selftest diagnostics. For more informa­tion, see the topic, Power-Up/Selftest & Pre-Operation earlier in this sec- tion.
Product Reference Guide 3-7

Scale Adjustments

The scale allows two user adjustments: zeroing and calibration. The first, and most frequently performed, is ‘zeroing’ the scale. This operation resets the scale’s “at rest” reading to zero which must be within the range of - 0.2 pounds (- 1.25 grams) to +0.6 pounds (0.27kg) since the last calibration. While the ‘at rest’ reading remains within the zero range, the scale will automatically adjust itself to true zero. The scale also automatically zeros itself on power-up if the weight present on the scale is within these defined limits.
Zeroing the Scale
The zeroing operation may be performed by checkers and other store per­sonnel. Pressing and releasing the Scale Zero Push Button should return the scale to Normal Operation. If the zero point moves out of the zero range due to debris accumulation or other causes, pressing the Scale Zero Push Button will not reset the zero point. In this case the weigh platter must be cleaned, debris chutes cleared of debris or the scale must be recal­ibrated.
With the scanner/scale powered-up and at operating temperature:
1. Remove everything from the weighing surface of the scanner/ scale.
2. Press the Scale Zero Push Button. (See Figure 1-1).
1
3. The Zero
light will turn on and the display will show 0.00 lb
(0.000 kg). If it does not, see Section 4, Problem Isolation.
4. You have completed the scale zeroing function.
Calibrating the Scale
The second adjustment, calibration, defines and sets a standard reference weight range against which all product weights are compared. If your scale is set for weighing in pounds, this range is 0 - 30 pounds, and, if your scale is set for weighing in kilograms, the range is 0 - 15 kilograms. The scale must be calibrated upon initial installation, whenever the scale cannot be zeroed, when the scale diagnostics indicate a calibration error, when the weighing measure (pounds or kilograms) is changed, or when the scale module has been replaced.
1. Zero light operation is configurable.
3-8 Magellan
®
8500 Scanner
Normally, once the scale has been calibrated, the calibration must be veri­fied and/or approved by a local regulatory body. In many areas of the United States, the scale calibration switch must be sealed before being placed into service. Consult the agency responsible for regulating weigh­ing devices in your area to ensure that you are meeting all legal and regula­tory requirements. Section 5, Calibration, describes the calibration sequence and verification process.
Calibration can only be performed if the tamper seal that secures access to the Calibration Switch is broken and the switch cover is removed. Break­ing the seal may legally render the scale inoperable until it has been recerti­fied and a new seal attached. Consult your local regulations before removing the calibration seal if you are unsure of the legal requirements. Although the scale will physically continue to weigh products, a broken seal may require recertification by a proper authority as designated by your local laws.
Product Reference Guide 3-9

Operational Maintenance

The scanner or scanner/scale will provide dependable service for many years. The following maintenance procedures will keep your scanner or scanner/scale operating at peak performance.
Cleaning the Weigh Platter and Scan Windows faces of the horizontal and vertical scan windows at least twice daily with a nonabrasive, mild, water-based glass cleaner and paper towels or lint-free cleaning tissues. The textured plastic surfaces and stainless steel can also be cleaned using the same cleaning agents.
Cleaning the Air Gap/Debris Chutes & Drip Rail. Daily, clear the debris chutes between the platter and the outer housing. Most items can be cleared from the debris chutes by carefully running a thin stiff object like a credit card along all sides of the weighing surface. If necessary, remove the top cover to clear the debris chutes and drip rail.
. Clean the exterior sur-
3-10 Magellan
®
8500 Scanner
Vertical Bezel
Obstruction
a
b
OR

Vertical Scan Window Replacement

The Vertical Scan Window enclosed in the All Weighs™ Platter is a replaceable part. Follow these instructions to remove and replace the win­dow:
To remove the Vertical Scan Window:
1. Grasp the platter as shown in Figure 3-3 and gently lift it from
the scanner.
Figure 3-3. Platter Removal
Product Reference Guide 3-11
NOTE
2. If the top edge of the platter is blocked, you may find it easier to grasp the platter vertical bezel as shown in Figure 3-3b.
Use caution to avoid damage to the now exposed horizontal and vertical scan windows. If cleaning of these windows is necessary, use a nonabrasive, mild, water-based glass cleaner and paper towels or lint-free cleaning tis­sues and take care to avoid scratching these windows (damage to the win­dows can degrade scanning performance).
3. The vertical scan window is held in place by two tabs each on its top and bottom edges. To remove it, carefully push out on the top as shown in Figure 3-4 and lift it out. Carefully dispose of any damaged glass.
Figure 3-4. Vertical Scan Window Removal/Replacement
Vertical Scan Window
3-12 Magellan
®
8500 Scanner
4. Fully seat the new vertical scan window into the window channel
within its bottom retention tabs. Tilt the window in to engage the two tabs at the top of the retainer and carefully snap the window to secure it in place.
5. Clean both sides of the new vertical scan window using a paper
towel or lint free cleaning tissues dampened with a mild, water­based glass cleaner. DO NOT use abrasive cleaners or pads.
6. Re-install the platter. Vertical scan window replacement is now
complete.

Horizontal Scan Window Replacement (WRG)

Wear Resistant Glass (WRG) horizontal scan windows are replaceable and can be removed and replaced following the instructions below.
Sapphire glass does not require replacement, so it is permanently fastened in place. Do not attempt to remove Sapphire glass from the platter.
NOTE
1. Remove the All Weighs™ Platter from the scanner as shown in
Figure 3-3.
2. Turn the platter upside down on a clean, dry surface and remove
the four screws shown in Figure 3-5. Retain all screws for later re­installation.
3. Once the vertical bezel is freed from the platter, the WRG win-
dow can be slid from its channel as shown. Carefully dispose of any damaged glass.
4. Slide a new WRG window fully into the channel.
5. Re-install the vertical bezel using the original four screws.
6. Clean both sides of the new WRG window using a paper towel or
lint free cleaning tissues dampened with a mild, water-based glass cleaner. DO NOT use abrasive cleaners or pads.
7. Re-install the platter. WRG window replacement is now com-
plete.
Product Reference Guide 3-13
Figure 3-5. Removing/Replacing the WRG Window
Slide WRG
Window Out
Remove
Vertical Bezel
3-14 Magellan
®
8500 Scanner
Section 4

Problem Isolation

In the event of a suspected functional problem, use the troubleshooting references provided in this section. This useful information will help you to identify and resolve the cause of the problem.
The scanner/scale has a number of features that indicate when a scanner or scale problem occurs. The unit may:
•emit a series of tones
light the 7-segment (FRU status) display
flash the Green and/or Yellow LEDs
display error codes on the Remote Display (if installed)
Three error reporting modes are used: Power-Up Selftest, Operational tests and Diagnostic tests. These test sequences are explained on the fol­lowing pages.

Power-Up Selftest

The Power-up Selftest is a pre-operational series of tests that must be suc­cessfully completed before the scanner indicates readiness for operation. This pre-operational period is the time between power-up and normal operation during which the motor comes up-to-speed and software, firm­ware and hardware are being tested. These tests ensure that all subsystems are fully functional before turning on the Visible Laser Diode (VLD). Refer to the Section 3 subsection titled, Operational Modes for a more detailed description of this and other scanner and scale modes.

Operational Tests

These are the tests that run continually during Normal Operation and Sleep Mode. Firmware checks all subsystems, accessory connections and the POS interface to verify everything is operating normally. If a problem is detected at any time, a long, low tone is sounded, an error code is shown on the 7-segment display, and operation may be halted. If you press the Volume/Tone Push Button at that time, a series of tones will be sounded that matches the error code displayed.
Product Reference Guide 4-1

Diagnostic Tests

See Section 2, Diagnostic Modes, for details about running diagnostic tests for the scanner and/or scale. If a problem is discovered during diagnostics, the scanner will provide feedback about the source of the problem. The remainder of this section describes these failure indications and includes troubleshooting flowcharts to help isolate the problem.

Diagnostic Procedures

Your Point-Of-Sale (POS) system may contain many components that operate as a system. Since almost all scanner or scale problems are caused by either the scanner, scale, POS terminal or communication links between them, these troubleshooting flowcharts focus on these compo­nents. Additionally, the optional Remote Scale Display, AC/DC Power Supply and their cables are potential problems addressed in this section.
The flowcharts provided in this section walk you through a diagnostic process that will isolate the failed component and instruct as to the correc­tive action required. Since internal scanner and scale components cannot be replaced by an operator or installer, most functional errors will require the assistance of a trained technical support person. However, if the prob­lem is caused by faulty cable, power supply or remote display, you can fix the problem by replacing the defective component and complete the installation.
4-2 Magellan
®
8500 Scanner

Error Codes

When troubleshooting, always remember to check all cable connections first before proceeding with other problem isolation steps.
If an error is detected, the scanner will sound a long low tone (for three seconds) and alternately flash its LEDs, indicating a failure. When this occurs, press the Volume/Tone Push button to display the error code on the 7-segment display (refer to Figure 4-1). If it is configured to do so, the scanner will also sound a series of beeps corresponding to the error code. The table below describes what these codes mean and what action should be taken for each.
Product Reference Guide 4-3
Table 4-1. Error Codes and Corrective Action
Error Code
0
Blinking
1 Configuration Error
Probable Cause Corrective Action
No POS interface has been selected (Null interface). See the topic,
Configuration
Interface Type, in Section 6 to select the required interface using programming bar codes.
See Section 6, Programming, for details about configuring the scan­ner using programming bar codes.
2 Interface Board Unplug unit and call technical support personnel.
3 Motor Unplug unit and call technical support personnel.
4
5
Horizontal Laser
Vertical Laser
a
a
Call technical support personnel.
Call technical support personnel.
6 Digital Board Unplug unit and call technical support personnel.
7Scale
See the topic Scale Error Reporting in this section for problem identification and corrective actions.
Connect the Remote Display. If necessary, replace display or cable.
8 Remote Display
Alternatively, you can disable the Remote Display using the program­ming procedures described in Section 6.
A Button Module Call technical support personnel.
C Scale Calibration Proceed to scale calibration procedure.
Decimal Point
a. If only one laser is non-functional, the scanner may continue to work (this is a configurable feature);
4-4 Magellan
3.3 V Present If not lit, call technical support personnel.
however, the 7-segment display will show the error code indicating the failed laser. If both lasers have failed, the 7-segment display will display either a 4 or a 5, and the scanner will cease to function until serviced. No alternate blinking of lamps will occur if only one laser has failed.
®
8500 Scanner
Figure 4-1. 7-Segment LED Display
7-Segment Display
Product Reference Guide 4-5

Scale Error Reporting

Scale diagnostics uses the Remote Scale Display and the Zero Status lamp to communicate specific scale failures. The following chart shows the Remote Display messages, the Scale Status lamp indication, the problem that the scale is experiencing and what action should be taken. When troubleshooting, always remember to check all cable connections first before proceeding with other problem isolation steps.
Table 4-2. Scale Error Reporting
Remote Display
E _1
E__2
E__3
E__4
E__5
- 0 - Off
Scale Status
Lamp
Flash, pause, 1 blink, long pause, repeat sequence.
Flash, pause, 2 blinks, long pause, repeat sequence.
Flash, pause, 3 blinks, long pause, repeat sequence.
Flash, pause, 4 blinks, long pause, repeat sequence.
Flash, pause, 5 blinks, long pause, repeat sequence.
Problem
Description
Too much motion at power­up.
Calibration lost.
Scale communication lost. Internal scanner/scale prob­lem.
Scale module failure.
Internal software fault.
Other Scale Reporting
Cannot zero at power- up or weight remains on scale for more than 4 minutes or weight has not returned to zero between POS weight requests
a
.
Action Required
Check for stable installation. Change scale motion filter using the labels found in Section 6; restart. If problem persists, scale may require calibration.
Call technical support personnel. Re­calibrate; restart; recertify (if required).
Call technical support personnel; report error.
Call technical support personnel; report error.
Call technical support personnel; report error.
- Check debris chutes.
- Verify that the weigh platter moves freely.
- Remove item(s) from scale
- Press Scale Zero Push Button
- for more information.
- If the scale still fails to zero, recali­brate the scale.
a. This is a configurable feature.
4-6 Magellan
®
8500 Scanner

Flowcharts

START
YES
NO
Does
the scanner
power-up
?
YES
NO
Does
the scanner
pass Selftest
?
YES
NO
Is the
Green LED
Lit
?
YES
NO
Is the
Green LED
Lit
?
YES
NONO
Will the
scanner read
bar codes
reliably
?
YES
NO
Have you
checked the
power
connections
?
Check these potential problems:
- AC power cord
- AC/DC adaptor
- AC outlet
Power-up
Scanner power-up is signified by any or all of the following:
- Facet wheel shows movement
- Lasers turn on
- Status LED(s) turn on
- Speaker sounds tone(s)
- Remote display shows message
- A single red dot is visible on the 7­ segment display
Selftest Failure
If the scanner fails its Selftest, the following takes place:
- Speaker sounds a tone at the lowest value for approx. 3 seconds.
- Green and Yellow LEDs flash on and off alternately.
- 7-segment display shows a code (1 to C) to indicate the failure.
Consult the Selftest flowchart if you're unsure the unit has passed Selftest.
Flashing Green LED
If the Green LED is flashing slowly, the scanner is most likely in Sleep Mode. Press and release the Volume/Tone Push Button or wave your hand in front of the vertical window to "wake-up" the scanner. A flashing Green LED can also mean the scanner has been disabled by the POS terminal. To exit this mode, cycle power or have the terminal re-enable the scanner.
For units using an AC/DC adapter, verify that...
1. AC power cord is connected to a functional AC outlet.
2. IEC connectors are firmly connected.
3. DC power cord is firmly connected to scanner.
If your unit is a model which receives Power Off the Terminal POT), verify that the I/F cable is securely connected at both ends.
Magellan
Power Supply
Go to Selftest flowchart
Go to Poor/No Reading flowchart
YES
Does the
scale weigh
correctly
?
Go to Scale flowchart
Ensure the Green LED is enabled via pro­gramming bar codes.
Call Tech Support
Other Problems?
Call Tech Support
The problem isolation flowcharts on the following pages allow you to identify and troubleshoot problems with your system.
Figure 4-2. Problem Isolation: Start
Product Reference Guide 4-7
Call Tech Support
Call Tech Support
Error code 4. indicates a failed horizontal VLDM (laser) assembly, while 5. indicates a failed vertical VLDM. If configured to do so1, the scanner will remain operational with only one of these lasers until the unit can be serviced. If both lasers have failed, the unit will no longer function.
1
Refer to the feature Laser Failure
Mode in Section 6.
NO
YES
Does the
7-segment
display show
2. or 3. ?
NO
YES
Does the
7-segment
display show
4. or 5. ?
NO
YES
Does the
7-segment
display show
7 or A.
?
NO
YES
Does the
7-segment
display show
8. ?
Go to Remote Display flowchart
Go to Scale flowchart
Unit passes Selftest
YES
YES
NO
Does the
7-segment
display show
0 ?
YES YES
NO
NO
Does the
7-segment
display show
1. ?
Does the
7-segment
display show
1. ?
SELFTEST
START
No interface selected (Null Interface). Select an interface.
Scan the Factory Defaults bar code in Section 6 to enable the default configuration file. Restart the unit.
Does the
7-segment
display show
C.
?
For this error, the Remote Display may also show -0- or an error (E__#).
Figure 4-3. Problem Isolation: Selftest
4-8 Magellan
®
8500 Scanner
DONE
DONE
POOR/NO READING
START
Have you verified that
all scan windows are clean
and scratch-free?
YES
NO
Does the
scanner read
the bar code satisfactorily
?
Verify programmable parameters using the information and programming bar codes provided in Section
6. Check bar code symbology options and other configurable features.
Reset the scanner by holding down the Volume/Tone Push Button for 8 seconds.
Troubleshoot the host or call Tech Support.
YES
NO
Does the
scanner pass
the data to
the POS
?
YES
NO
Does the
scanner read
satisfactorily
?
YES
NO
Does the
scanner read
satisfactorily
?
Enter Scanner Diagnostic Mode by holding the Volume/Tone Push Button for 4 seconds (until first 3, and then 6 rapid tones are sounded) then release. Scan a known-good bar code.
A good read is signified by one flash of the Green LED and a single beep
1
.
If unexpected data is being sent from the host to the scanner, consider enabling the programmable feature Ignore Host Commands to debug the system.
Before proceeding, verify that bar code samples presented to scanner are of good quality and a symbology the scanner can read.
Green and Yellow LEDs and beeper indications are configurable features. Behavior may vary from that described here.
1
Call Tech Support
Go to No Transmit to POS flowchart
Figure 4-4. Problem Isolation: Poor/No Reading
Product Reference Guide 4-9
Figure 4-5. Problem Isolation: No Transmit to POS
DONE
DONE
NO TRANSMIT TO POS
START
Verify programmable parameters using the information and programming bar codes provided in Section
6. Check interface and I/F options, inactive symbologies and other configurable features.
Troubleshoot the host or call Tech Support.
YES
NO
Does the
scanner read
satisfactorily
?
Check the interface (I/F) cable connections. If possible, retest the system using a known­good I/F cable.
YES
NO
Does the
scanner pass
the data to
the POS
?
4-10 Magellan
®
8500 Scanner
Figure 4-6. Problem Isolation: Scale
SCALE START
View the Remote Display and/or the Yellow scale status LED for the scale error code. Reference the topic, Scale Error Reporting in Section 4 for more information.
-0-
shown on
RemoteDisplay/
Yellow
LED off
NO
E__1
shown on
Remote Display/
Yellow LED
Flash once
NO
E__2
shown on
Remote Display/
Yellow LED
Flash twice
NO
E__3
shown on
RemoteDisplay/
Yellow LED Flash
3 times
NO
YES
?
YES
?
YES
?
?
For this error, the 7-segment display may also show a 'C'.
YES
If this is a new installation, make sure any foam packing pieces have been removed from the scale cavity before proceeding. Lift off the platter to verify, then set the platter back into position.
DONE
- Check for debris under platter.
- Verify that the weigh platter moves freely.
- Remove item(s) from scale.
- Press Scale Zero Button
- If the scale still fails to zero, recalibrate the scale.
Problem is too much motion at power-up. Correct excess vibration in counter if possible.
Problem is calibration lost. Recalibrate the scale using the procedures in Section 5.
Problem is scale communication lost. Verify cable connections to/from the scale.
YES
Is
problem
fixed
?
Increase the scale motion filter setting by
1. Reference Section 6 for more information.
NO
Is
problem
fixed
?
NO
Will the
scale
calibrate
?
Is
problem
fixed
?
NO
Call Tech Support
YES
NO
YES
Is the
motion filter
at its maximum
setting
?
NO
DONE
YES
DONE
YES
DONE
E__4 shown on Remote Display/Yellow LED Flash 4 times. Problem is Scale Load Cell failure.
Call Tech Support
Product Reference Guide 4-11
Figure 4-7. Problem Isolation: Remote Display
REMOTE DISPLAY
START
Is the
unit configured
for a Remote
Display
?
YES
Verify that the Remote Display cable is securely attached to the external Remote Display port and reset the scanner.
Is the
problem
fixed
?
YES
Scanner-scale models that include a Remote Display when shipped from the factory, are configured for use with the display. If you're unsure of the settings for your unit, contact Tech Support.
Use the programming bar
NO
codes in Section 6 to enable operation using a Remote Display.
NO
Re-connect using a
NO
known-good Remote Display. Reset the scanner and retest.
Is the
problem
fixed
?
YES
DONE
Is the
problem
fixed
?
NO
YES
Replace the Remote Display
DONE
Call Tech Support
4-12 Magellan
®
8500 Scanner
Section 5
LEGAL NOTE

Calibration

A number of situations require the scale to be calibrated. They are:
Follow the procedures on the following pages to ensure that the scanner/ scale will meet Weights and Measurement requirements.
Certification of the scanner/scale’s weighing apparatus is subject to Federal, State and Local Weights and Measures statutes and is restricted to authorized government agencies and/or duly registered agents thereof. Anytime a scale is calibrated, it should be properly sealed with a lead and wire or paper seal before being placed into ser­vice.
It is your responsibility to check with the appropriate authorities in your area to ensure compliance with pertinent regulations before removing any official seals or placing a newly calibrated scanner/scale into ser­vice.
at initial installation of the scanner/scale
if the scale cannot be re-zeroed
if you change the weight measure from pounds to kilograms or vice-versa
if diagnostics indicate a calibration error
the weigh module has been replaced
Product Reference Guide 5-1

Description of Calibration Sequence

The Calibration Sequence sets the scale to an accurate reference point for weighing. This process involves the use of a Field Standard Weight Set (31.5-pounds) for calibration in pounds, (18.5-kilograms) for Metric. Once calibration has been successfully completed, the scanner/scale uses the certified weight as a reference for subsequent weighing activities.
These verification procedures follow the U.S. National Institute of Stan- dards and Technology 44 Handbook guidelines for bench/counter scale installations.
If any of these tests fail to meet the required weight indications, you must calibrate the scanner/scale. Refer to the calibration procedures in this sec­tion for the proper procedures.
You may be required by state and/or local regulations to have procedures other than these performed by a certified technician or verification offi­cial.
Access to the calibration switch should be restricted with a paper or a wire and lead seal after the calibration has been performed if required by your local regulatory agency.
The Calibration Sequence must be performed without removing the scanner/ scale from its installed position.
NOTE
The following tools and supplies will be required to perform the calibra­tion process:
1
31.5 pound Field Standard Weight Set
.
(English calibration only).
18.5 kilogram Field Standard Weight Set (Metric calibration only).
Lead/Wire or Paper Seal (as required by law).
1. NOTE: Throughout the calibration procedures, specified weights may be achieved by using a com-
bination of weights from this set. eg. 20 lbs may be made up of one 10.00 lb. weight and two 5.00 lb. weights.
2. NOTE: Throughout the calibration procedures, specific weights may be achieved by using a com-
bination of weights from this set. eg. 10 kgs. may be made up of one 5.00 kg. and five 1.00 kg. weights.
5-2 Magellan
2
.
®
8500 Scanner

Motion Test

.
lb
This test verifies that the scale will not ‘zero’ when the weighing surface of the scanner/scale is in motion.
1. Verify that the Yellow LED
0.00 pounds or 0.000 kilograms.
2. Press lightly on the weigh platter of the scanner/scale with one
hand and at the same time press and release the Zero Push Button on the operator’s panel. The Yellow LED should turn Off and the Remote Display should not display 0.00 pounds or 0.000 kilo­grams.
3. Remove your hand from the weighing platform and verify that
the Yellow LED is On and the Remote Display reads 0.00 pounds or 0.000 kilograms.

Automatic Zero Setting Test

This test verifies that the scanner/scale automatic zero setting mechanism is operating correctly.
1. Place 0.007 pounds (4 grams for metric) on the center of the
weighing platform. The entire weight must be placed on the weighing platform at once for this test to be valid. The Yellow LED should go Off and the Remote Display should read 0.01 pounds (0.005 kilograms).
1
is on and the Remote Display reads
The scanner/scale has an adaptive zero capture mechanism that re-zeros the scale over time if there is a slow change in the zero level; thus if all the weight is not placed on the weighing surface at one time, the Yellow LED will remain On and the Remote Display will read 0.00 pounds (0.000 kilograms). When the weight is removed, the Yellow LED will turn off and the display will
NOTE
show a minus sign . Press the Zero Push Button to re-zero the
scale.
1. Yellow LED indications can be configured via feature programming and may not be enabled for
certain functions.
Product Reference Guide 5-3

Automatic Zeroing if Scale is Under Zero

0.00lb
0.00kg
lb
0.00lb
The scanner/scale is equipped with a feature that automatically zeros the scale if it has been under zero for five seconds. (See “Scale Automatic Zeroing” on page 37.) Local requirements may require temporarily dis­abling this feature during certification. For the most accurate weighing function, it is recommended that the automatic zeroing feature be enabled.
Verification of Automatic Zeroing if Scale is Under Zero
1. Place 0.1 lb (0.05kg) on the scale and press the Zero Push Button. The Remote Display should read (or ).
2. Remove weight. The Remote Display should read ,
then, after five seconds, the display should read (or kg).

Preparing the Scanner/Scale for Calibration

1. Assure that the scanner/scale is stable, secure and properly installed. (Refer to Section 2, Site Preparation and Installation for instructions on the proper installation of the scanner/scale).
2. Power-up the scanner/scale.
3. Allow the unit to reach temperature equilibrium for at least one hour. If the scanner/scale is already at room temperature, allow at least 15 minutes for acclimatization.
4. Before performing the calibration, the scanner/scale must be pre­stressed with a weight of more than 30 pounds (15kg). With power turned on, place the entire weight set (including the case) on the weighing surface of the scale. The display should show an
underscore and three hyphens , which is the over­weight indication.
5. Remove all weight from the weighing surface and ensure that there are no obstructions in the debris chutes of the scanner/scale. See Figure 2-3.
5-4 Magellan
®
8500 Scanner

Calibrating the Scale (Pounds & Kilograms)

1. Before proceeding, ensure that the scanner/scale has been pre-
pared for this process by performing the preceding steps titled, Preparing the Scanner/Scale for Calibration.
2. Remove the weigh platter and make sure that there are no
obstructions in the debris chutes.
3. Cut and remove the seal that secures the calibration switch access
cover and remove the cover. This seal may not be present if this is the initial installation of the scanner/scale.
To protect static sensitive circuitry, follow Electro-Static Discharge (ESD) pro­cedures when exposing internal scanner-scale components.
ESD ALERT
4. Locate the calibration switch access cover and remove the screw
that holds the cover in place. (See Figure 5-1).
5. Press and release the Calibration Switch to place the scanner/scale
in Calibration Mode (See Figure 5-2). The scanner/scale will sound a tone indicating that it is in Calibration Mode. If the motor was spinning when you initiated Calibration Mode, the motor will stop and the Yellow LED will begin flashing indicating the scale is in Calibration Mode. The display will show the mes­sage “ESCL” (empty scale).
6. Reinstall the weigh platter.
7. Press the Zero Push Button. The Yellow LED will go out for
approximately 10 seconds (or less) and the Remote Display will alternately display and until the scale is
ready to proceed.
8. When the scale is ready, the Yellow LED will begin blinking again
and the display will show the message “Ad20 (add twenty pounds)” or “Ad10 (add ten kilograms).” The scanner/scale will also sound one tone if the scale is weighing in kilograms or two tones for pounds. Place the correct weight (twenty pounds for cal­ibration in pounds, or ten kilograms for metric calibration) from
Product Reference Guide 5-5
the Field Standard Weight set on the center of the weighing area and press the Zero Push Button again.
9. The Yellow LED will extinguish for approximately 10 seconds and the Remote Display will alternately display and
until the scale is ready to proceed.
10. If the calibration was successful, the speaker sounds a single tone, the Scale Status LED begins blinking again, and “End-” appears in the Remote Display.
11. If the calibration was not successful, the speaker will sound five tones indicating a scale failure, and the Scale Status LED will blink twice, strobe (fast blinks) and then continually repeat this sequence until reset. Remove all weight from the Weigh Platter, and repeat the procedure starting with step 8.
12. Press the Zero Push Button again to permanently store the cali­bration data and exit Calibration Mode. You have completed the calibration of the scanner/scale. The unit’s calibration must now be verified as required by state and/or local weights and measures regulations. The verification procedure must be performed to assure that a scale will pass Weights and Measures requirements before it is placed into commercial/retail service.
You have completed the scale calibration procedure. You must now con­tinue with the calibration verification tests to complete the scale’s calibra­tion. If you are weighing in pounds, continue with the following procedures to verify that the scale was successfully calibrated and that it weighs properly. If you are weighing in kilograms, turn to the instructions titled, Calibration Verification (Kilograms), later in this section.
5-6 Magellan
®
8500 Scanner
Figure 5-1. Calibration Access Cover
Calibration Cover
Figure 5-2. Calibration Switch
Calibration Switch
Product Reference Guide 5-7

Calibration Verification (U.S. Pounds)

Once you have completed the calibration sequence, you may be required to perform these step-by-step verification procedures. These procedures follow the National Institute of Standards and Technology Handbook-44 guidelines for grocery scale installations. You may be required by state or local law to have these procedures performed by a certified technician or verified by a proper official.
These calibration verification procedures cover five different tests:
Increasing-Load Test
•Shift Test
•Blanking Test
Decreasing-Load Test
Return to Zero Test
5-8 Magellan
®
8500 Scanner

Increasing-Load Test (Phase 1)

This test checks Scale operation with five, ten and fifteen pound weights.
1. Check that the display reads 0.00 lb. when at rest with nothing
on the weighing surface. (The Yellow LED is steadily lit).
2. Place a five-pound weight on the center of the weighing surface
and check that the display reads 5.00 lb.
3. Place an additional five pounds on the center of the weighing sur-
face and check that the display reads between 9.99 and 10.01 lb.
4. Place an additional five pounds on the center of the weighing sur-
face and check that the display reads between 14.99 and 15.01. Remove the weights and verify that the display reads 0.00.
5. You have completed the Increasing-Load Test (Phase 1).

Shift Test

The Shift Test checks to ensure that items placed anywhere on the weigh­ing surface of the scanner/scale are weighed properly. Refer to Figure 5-3 when performing this test.
1. Place and remove in succession, a fifteen-pound load on the cen-
ter of each of the four quadrants (A, B, C, and D in Figure 5-2) of the scanner/scale’s weigh platter. Verify that a reading of between
14.99 and 15.01 lb registers under load and that the display returns to 0.00 between each load.
2. After verifying the accuracy of each quadrant of the weighing sur-
face, remove all weight from the scale. You have completed the Shift Test.
Product Reference Guide 5-9
Figure 5-3. Shift Test
AC
B
D
A
C
B
D
5-10 Magellan
®
8500 Scanner

Increasing- Load Test (Phase 2)

After completing the Shift Test, you must complete the Increasing Load Test using 20.0, 25.0 and 30.0 pounds of weight.
The upper limit of the scale is configurable according to POS interface type and may not necessarily be set at 30 pounds, which is the standard setting. For this test, continue to place weights in five pound increments only up to
NOTE
the upper weight limit set for your scale.
1. With the scale starting at zero, place 20.0 pounds in the center of
the weighing surface and check that the display reads between
19.99 and 20.01 lb.
2. Place an additional five pounds in the center of the weighing sur-
face, increasing the load to 25.0 pounds and check that the dis­play reads between 24.99 and 25.01 lb.
3. Place an additional five pounds in the center of the weighing sur-
face increasing the load to 30.0 pounds and check that the display reads between 29.99 and 30.01 lb.
4. Remove the weights and verify that the display reads 0.00.

Blanking Test

This test ensures that the scanner/scale will indicate its weighing capability has been exceeded if a weight greater than 0.05 pounds over its maximum upper weight limit is placed upon the unit.
1. Place weights that total the upper weight limit plus 0.51 pounds
on the scale. For example: If the upper limit is set at 30 pounds, place weights equaling 30.051 pounds.
2. Verify that the display shows a dash and three hyphens (_ - - -).
This is the overweight indication.
The scanner/scale may blank (show an underscore and three hyphens) at any weight greater than its upper limit, but must blank when the upper limit
NOTE
plus 0.051 pounds are set upon the weighing surface.
Product Reference Guide 5-11

Decreasing-Load Test

This test ensures that the scanner/scale responds properly when a heavy object is followed by a significantly smaller object.
1. Place a 30.0-pound load on the scale and verify that the display shows between 29.99 and 30.01 pounds.
If the upper weight limit for your scale is not set at 30 pounds, begin by plac­ing weight equaling your upper limit setting.
NOTE
2. Remove weights to leave 20 pounds on the scale. Check that the display shows between 19.99 and 20.01.
3. Remove another 15.0 pounds from the scale and check that the scale reads 5.00 lb.
4. You have completed the Decreasing Load Test.

Return to Zero Test

This test ensures that, after all other tests have been completed success­fully, the scanner/scale returns to zero. Remove all weights from the scale and verify that the scale reads 0.00 lb.
After completing this test, close the calibration access cover and seal per local Weights and Measures requirements. This final step must agree with the legal requirements of your state or local government.
You have completed the calibration and verification process for weighing in pounds.
If the scanner/scale passes all these tests,
1. Remove the weigh platter, install the calibration switch cover and install a seal (if required).
2. Reinstall the weigh platter.
If the scanner/scale fails any of these tests, it should be serviced by a quali­fied technician.
5-12 Magellan
®
8500 Scanner
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