DataCard ImageCard IV User Manual
User’ s Guide for the
ImageCard® IV Printer
ImageCard® Series
May 2003
Part No. 539042-001
ii
Please note and heed the WARNING and CAUTION labels that have been placed on
the equipment for your safety. Please do not attempt to operate or repair this
equipment without adequate training.
Liability statement
This Datacard® product has been built to the high standards of Dat aCard Corpora tion.
See “Safety and compliance” on page A-1 for the statement of liability.
Regulatory compliance
This Datacard® product conforms to regulatory requirements as specified in North
America and Europe. See “Safety and compliance” on page A-1 for detailed
regulatory compliance informatio n.
Trademark acknowle dgm e nts
Trademark, service mark, and copyright acknowledgments are listed in “Safety and
compliance” on page A-1.
Proprietary Notice
All drawings and information herein are the property of DataCard Corporation.
Copyright © 2003 DataCard Corporation. All rights reserved.
Revision Log: User’s Guide for the ImageCard IV Printer
Revision Date Affected Pages Description of Changes
A June 99 All Previously published as ImageCard IV Administrator's
Guide
B Mar 2000 All Particle detect option, change to overlay and topcoat,
driver installation changes
C May 2003 Ch 1, 3, 4, 6, 7, 8.
App. A, B, C, D, F.
Datacard
11111 B ren Road West
Minnetonka, MN 55343-9015
www.datacard.com
952.933.1223
Fax: 952.933.7971
© 1997-2003 DataCard Corporation. All rights reserved.
User’s Guide for the ImageCard® IV Print er
Update driver information, update terms, and include
hardware changes
Contents
iii
Chapter 1: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Serial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
About the ImageCard IV printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
ImageCard IV printer options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
How options are identified in this manual . . . . . . . . . . . . . . . . . . . . . . . 1-7
How the printer works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
PC and software specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Who to call for assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Chapter 2: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
General requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Selecting the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Physical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Unpacking the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Contents of the accessories bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Supplies, parts, and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Chapter 3: Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Unlocking the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Verifying the debower position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Printing thicker or thinner cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Installing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Installation choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Changing required printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Printing sample cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Setup tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Changing optional settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Setting printer permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Chapter 4: Loading supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Change the print ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing the print ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Loading print ribbon in the cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Replacing the print ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Changing the cleaning tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Removing the cleaning tape cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Loading cleaning tape in the cartridge . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Replacing the cleaning tape cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Changing the laminate in the overlay station . . . . . . . . . . . . . . . . . . . . 4-9
Removing the supply cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
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iv
Loading supply in the cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Replacing the supply cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Changing the topcoat in the topcoat station . . . . . . . . . . . . . . . . . . . 4-13
Removing the topcoat cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Loading topcoat in the cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Replacing the topcoat cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Chapter 5: Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Powering on the printer and PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Making cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Operating tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
While making cards… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Card production rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Removing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Responding to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Shutting down the printer and PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Chapter 6: Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Working with Properties and other driver dialog boxes . . . . . . . . . . . 6-2
Tips for Properties, Printing Preferences, and
Default Document Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Properties for Windows Me & 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Properties & Printing Preferences for Windows 2000 & XP . . . . . . . . 6-5
Properties and Default Document Properties for Windows NT . . . . . . 6-8
Using the Printer Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Opening and using the Printer Toolbox . . . . . . . . . . . . . . . . . . . . . . . 6-12
Viewing Printer Toolbox information . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Changing operational settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Process for changing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Chapter 7: Maintaining the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Using the cleaning card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Routine maintenance and cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Cleaning the outside of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Cleaning the inside of the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Cleaning the card trays and cavities . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Cleaning the printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Cleaning the magnetic stripe head . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Cleaning the heated roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Replacing the printhead cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Chapter 8: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
If you think the printer is not working . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Making and evaluating test cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Printer test card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Windows test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
User’s Guide for the ImageCard® IV Printer
Magnetic stripe test card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8
Problems with card appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Print station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Topcoat (T panel) applied using the print module . . . . . . . . . . . . . . . 8-16
Optional topcoat station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Optional overlay station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Obtaining service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
When to obtain service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Packing the printer for shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-24
Appendix A: Safety and compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Regulatory compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Notice for USA (FCC notice) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Notice for Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Notice for the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Notice for Taiwan and China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Notice for Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Notice to Users of Printers Equipped with Contactless
Smart Card Coupler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Liability statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Safe environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Safe human interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
v
Appendix B: Supplies and cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Personalization supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Print ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Laminate material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Topcoat material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Supply roll storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Card quality guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
Card storage specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Cleaning supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Cleaning tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Cleaning card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Cleaning pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
Heated roller cleaning stick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
Printer driver CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
Anti-static wrist strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
Printhead cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
Print ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14
Interface cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Smart card cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Overlay cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-16
Topcoat cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-17
Spool cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-18
User’s Guide for the ImageCard® IV Print er
vi
Optional key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-18
Tray latching pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Card input tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19
Card output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-20
Cleaning tape cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21
Appendix C: PC port settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
PC port settings for all operating systems . . . . . . . . . . . . . . . . . . . . . . C-2
Setting parallel port values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Setting a smart card serial port—Windows 2000, XP, and NT . . . . . . C-5
PC settings for Windows Me and 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
Setting parallel port values—Windows Me and 98 . . . . . . . . . . . . . . . C-8
Setting a smart card port for Windows Me & 98 . . . . . . . . . . . . . . . . . C-9
Appendix D: Magnetic stripe encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Magnetic stripe setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Magnetic stripe escapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Enabling magnetic stripe escapes . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Using magnetic stripe escapes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
IATA, ABA, and TTS character sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
NTT character set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
Magnetic Stripe settings used by the ImageCard IV printer . . . . . . . . D-8
Appendix E: Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
Appendix F: Laminate material default settings . . . . . . . . . . . . . . . . . . . . . F-1
Topcoat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Laminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
User’s Guide for the ImageCard® IV Printer
1
Overview
This chapter presents the following:
• The purpose of this manual
• Who should use this manual
• The Datacard® ImageCard® IV photo ID printer, including a description of the
• Optional features of the ImageCard IV printer that may or may not be part of your
• How information about optional features is identified in this manual
• How the ImageCard IV printer and the driver work
printer, its components, and the driver
printer
User’s Guide for the ImageCard® IV Print er
1-2 Overview
About this manual
This manual provides detailed information ab out the Datacard® ImageCard® IV photo
ID printer.
This User Guide works with the online e-Guide, which you can see using the desktop
icon installed with the printer driver. Figure 1-1 shows the e-Guide icon.
Figure 1-1: Desktop icon for the e-Guide
Audience
This manual is intended for persons using an ImageCard IV printer, including:
• Installer: This manual provides detailed information about installing and setting
up the ImageCard IV printer.
• Administrator: This manual provides detailed printer information for the person
who has responsibility within the organization for the work done using the printer.
• Technology support personnel: This manual contains information that support
personnel might need when setting up or using the ImageCard IV printer.
• Operator: An operator can perform advanced tasks, such as changing the
printhead. These tasks are described in this manual.
Serial numbers
The information in this guide applies to all printers beginning with serial number 201.
See “Troubleshooting” on page 8-1 for information about printer serial numb ers. This
guide describes the current printer driver. (At the time of printing, the current printer
driver is the SmartDriver version 5.1.)
About the ImageCard IV printer
The ImageCard IV photo ID printer includes the printer and a printer drive r which runs
on a PC. The printer uses supplies when printing cards, including:
• Print ribbon
• Blank cards
• Optional topcoat or overlay supply material
The ImageCard IV printer prints full-color or mono chrome images on one or both sides
of PVC cards. The images printed can include photos, text, logos, barcodes and
digitized signatures. The printer can perform additional personalization tasks, such as
encoding magnetic stripe data and sending dat a to smart card chip s.With the optional
overlay station, the printer can apply a durable polyester patch (laminate) to one or
both sides of the personalized card. With the optional topcoat station, the printer can
apply a protective clear topcoat or a secure holographic topcoat to the surface of the
User’s Guide for the ImageCard® IV Printer
Overview 1-3
card. Magnetic stripe encoding, smart card programming, overlay, and topcoat are
options that can be purchased as part of the printer.
The printer driver receives digital information from a card creation application and
processes the data to send to the printer. When the printer receives the data, it prints
the card. The driver keeps track of the progress of the card in the printer and sends
data for the next card as soon as the printer is ready and the data is available.
See “PC and software specifications” on page 1-9 for more information about the
printer driver and the PC on which it runs.
Figure 1-2 shows the external parts of the printer.
Top Cover
Push to
release top cover
Card input tray
Card output tray
Figure 1-2: The ImageCard IV photo ID printer
Figure 1-3 shows the back of the print er :
ICIV060U
Power cord
receptacle
ICIV009a
Panel lights
Power button
Ready button
Smart card
serial port
(optional)
Parallel port
Service port
User’s Guide for the ImageCard® IV Print er
Figure 1-3: The back of the ImageCard IV photo ID printer
1-4 Overview
Features of the ImageCard IV printer include:
• Card input and output trays
Whenever you print a card, the printer automatically picks a card from the card
input tray, and then moves it to the card output tray when the card is complete.
The card output tray includes a reject bin for canceled, rejected, or incomplete
cards.
Each tray holds up to 250 cards (with a nominal thickness of 0.030 inches (0.76
mm)). The large capacity reduces the need to hand le cards. Hand ling cards take s
time, and excess handling of unprinted cards can reduce print quality on the card.
The input and output trays are removable. The removable trays allow you to move
card stock and completed cards to a secure location when the printer is not in use.
If you use the ImageCard IV printer to produce more than one type of card with
different card stock, the removable tra y also allows you to have one input tr ay and
one output tray for each type of card stock you use.
• Supply cartridges
Supplies, including print ribbon and cleaning tape, are loaded in cartridges for
easy replacement. With cartridges, the operator can easily remove used supplies
and replace them with new supplies. The ImageCard IV optional topcoat and
overlay stations also use supply cartridges.
Y ou can also purchase add itional supply cartridges. With additional cartridges, th e
operator can load new supplies in one cartridge while the pr inter is ope ratin g with
another cartridge in place. If you use the ImageCard IV printer to produce more
than one type of card and have additional cartridges, you can keep supplies for
each type of card loaded in its own cartridge so you can quickly switch supply
cartridges.
• Automatic card cleaning
Card stock has dust and plastic particles on it. To prevent these particles from
getting into the printer and damaging the printhead or reducing card quality, each
card is automatically cleaned as soon as it is picked.
Any particles removed from the cards are transferred from the cleaning rollers to
the cleaning tape at an interval you select, such as after every 20 cards picked.
The cleaning tape captures the particles so they do not harm cards or the printer.
The ImageCard IV printer also uses a cleaning card and cleaning pen. Use them
to keep internal components of the printer clean to preserve printer performance
and card quality.
• Replaceable printhead cartridge
The printhead is subject to wear and has a direct impact on print quality. To keep
the printer operational while providing the print quality needed, the printhead can
be replaced by the administrator or operato r in jus t a few minu tes. Select the
printhead for the type of card printing you do; color or monochrome.
• Messages
The printer driver monitors the printer and displays a descriptive message when a
condition occurs in the printer that the operator needs to know about. Each
message briefly describes the situation and provides a suggested action.
User’s Guide for the ImageCard® IV Printer
Overview 1-5
l
Messages also include help, so the operator can follow illustrated steps for
correcting the condition causing the message.
• Modular stations
The printer has a modular design so that major functions, such as card input, card
cleaning, printing, and card output, are each contained in their own station. Each
station is easy to use and is independent of other stations. When messages are
displayed, they identify the station affected, so you know exactly where to take
action. Figure 1-4 identifies the stations and modules in the printer. All stations or
modules in italic type are options.
Print station
Topcoat or
overlay station,
location 1
Interlock
tower
Smart
card
module
ICIV014U
Magnetic stripe module
Topcoat or
overlay
station,
location 2
Turret
Cleaning station,
including optiona
particle detector
Figure 1-4: ImageCard IV printer stations and modules
• Color-coded user controls
Internal parts of the printer that you or the opera tor use are colored green to make
them easy to identify. The handles on the print ribbon cartridge and cleaning tape
cartridge are green. You use these often when loading supplies. Controls you
might use to fix problems, such as knobs used to clear a jammed card, are also
green. The light-colored handles and knobs in Figure 1-3 are user controls.
ImageCard IV printer options
The ImageCard IV printer can be purchased with on e o r mor e o f th e fo llowing options
installed:
• Locking cover and card trays
The lock restricts access to card stock, supplies, and completed cards in the
printer. It secures the pr inter cover in the closed positio n, alon g with the inp ut and
output trays and their covers.
User’s Guide for the ImageCard® IV Print er
1-6 Overview
• Particle detection
Card stock might have particles embedded in the plastic, which can cause
problems with printing. The particle detector identifies cards with embedded
particles and rejects them.
While the particle detector adapts to smart card chips or other fe atur es that might
be on the card, at times a feature (such as a signature panel) might be detected
as a particle. To allow for such features, you can set the particle detection
sensitivity. As you lower the sensitivity, you increase the chance of not detecting
potentially damaging particles.
• Magnetic stripe encoding module
The magnetic stripe encoding module is installed in-line with the print operation. It
encodes data on the magnetic stripe and then verifies the data before the
graphics and photos are printed on the card.
• Smart card module
The smart card module initializes and programs the smart card chip on a card.
The smart card application on the PC uses the application prog ramming inter face
(API) to request that a card be positioned in the smar t card module. Af ter the card
is in position, the smart card application handles all data sent to the smart card
chip through a separate serial cable. When that process is successfully
completed, personalization continues and the driver manages communication and
processing. The ImageCard IV printer can have a contact smart card module, a
contactless (radio) module, or both modules. It can also have a co ntact station
used with an external coupler.
• Overlay station
The overlay station applies a protective, die-cut laminate (polyester patch) to the
card after it has been personalized. The laminate provides a durable and longlasting protective surface to the card.
• Topcoat station
The topcoat station applies a protective film, with or witho ut a holo gr am, to a ca rd
without a printed topcoat. Topcoats provide protection to the printed card surface.
Holographic topcoat applies a tamper-evident image to the card to enhance
security.
See “Supplies and cards” on page B-1 for information about the overlay and topcoat
supplies available.
User’s Guide for the ImageCard® IV Printer
Overview 1-7
How options are identified in this manual
This manual describes all of the features of the ImageCard IV printer, including all the
options. Because many printers do not have all options, the following method is used
to help you identify information that applies to an option.
The icons for each option are:
Locking cover and card trays
Magnetic stripe encoding module
Smart card module
Topcoat station
Overlay station
When you see the icon for an option, use the section or follow the step if you ha ve the
option installed in your printer. If your printer does not have the option, you can ignore
the section or step.
The topcoat and overlay stations can occupy either option location in the printer. The
option locations are:
Figure 1-5: Option locations
User’s Guide for the ImageCard® IV Print er
1-8 Overview
How the printer works
The ImageCard IV printer produces personalized cards. The following describes the
process used to print cards:
The numbers in Figure 1-6 illustrate each step.
1 The printing process begins with a card creation application running on a PC. In a
card creation application, you assemble the elements of the card design. The
elements can include a photo, logo, text (name, identifyin g number, and so on)
and perhaps data to print as a barcode, encode on a magnetic stripe, or program
in a smart card.
2 When you select the print button, the card data is sent to the printer driver, which
prepares the data for the printer.
3 The printer driver sends the data, along with control information, to the printer.
4 The printer starts the job by picking a card from the card input tray.
1
3
5
2
ICIV018U
Figure 1-6: How the printer works
5 Inside the printer , the following happens:
– The card passes through the cleaning rollers. If the printer includes an
optional particle detector, the card passes through that module also.
– The card moves to the turret, which positions the card at the first station to
process it.
– A smart card chip, if the module is present, is programmed first. The card is
moved again to the turret which feeds it to the print station.
– A magnetic stripe, if the module is present, is usually encoded next.
4
6
User’s Guide for the ImageCard® IV Printer
Overview 1-9
– The full-color images are printed using a dye-diffusion, ther mal-transfer
printing process. True-bla ck images such as monochrome images or
barcodes are printed using a mass transfer process.
– If both sides of the card are printed (duplex printing) the card moves to the
turret, which turns the card and moves it back into the print station.
– When printing is complete, the card moves to the turret, which delivers it to
the next station.
– Topcoat, if used, is applied over the personalized information on the card by
the topcoat station.
– Laminate, if used, is applied over the personalized information on the card
and over topcoat if it is used, by the overlay station.
6 When all processing steps are complete, the turret moves the card to the card
output tray where it is stored until it is removed.
PC and software specifications
The ImageCard IV printer must be used with a PC that runs the printer driver. The PC
also runs a card creation application that captures and organizes the data to appear
on each card.
To support the printing spe ed tha t th e Imag eCard IV printer can deliver, the PC must
meet the following requirements:
• Have a 233 MHz (or faster) Pentium MMX-, Pentium II-, Pentium III-, or Pentium
IV-compatible processor. Datacard recommends a 500 MHz (or faster) processor.
• Have at least 128 MB of memory (RAM). Datacard recommends 256 MB or more
of memory.
• Have 60 MB or more of hard disk space available to store the printer driver and
provide working space for preparing card data. (Additional components, such as
Acrobat Reader, might require more space.) Datacard recommends at least 100
MB of hard disk space before installing the printer driver.
i
The PC, including processor speed, memory, operating system, applications
running, and available hard disk space, can have a dramatic effect on card
processing speed. The operating system or applications can require more or
faster resources than the printer driver. Meet the most demanding requirements
for the operating system, application, and drivers running on the PC.
• Have one of the following ports or connections:
– An ECP parallel port
• The port should be configured as an ECP port (using the PC's BIOS). If
the existing parallel port is not ECP capable, obtain and install an ECP
capable parallel port for printer use. For information on configuring the
parallel port, “PC port settings” on page C-1.
• If your card creation application uses a security key, put the security key
on a different parallel port, if available. The security key can be on a
compatible-mode (IBM AT-mode) port. The printer data cable must
remain on the ECP parallel port (usually LPT1). You might receive
User’s Guide for the ImageCard® IV Print er
1-10 Overview
“security key not found” messages, “parallel port data error” me ssages, or
might notice that the card creation application operates slowly. If the
security key requires a compatible-mode port, obtain and install a
separate parallel port so you have a compatible-mode port for the security
key and an ECP port for the printer.
• Some parallel communication devices use a cable with a plug that allows
another device to be attached, so that two parallel devices are att ached to
one PC parallel port, known as a pass-through or piggy-back plug. The
printer and printer driver cannot communicate reliably through such a
plug. Install a second parallel port in the PC if needed.
– A network connection to support printer sharing or direct networking
• Have a CD-ROM drive to install the printer driver
• Have one of the following operating systems:
– Windows Me (recommended)
E
The Windows Me printer driver is also designed to work on Windows 98 or
Windows 98 Second Edition.
– Windows XP with service pack 1 (recommended)
– Windows 2000 with service pack 3
– Windows NT 4.0 with service pack 5 or higher
The PC must also have a card creation application that format s and prep ares the card
data. For the PC requirements of your card creation application, see the application's
documentation.
Who to call for assistance
If you work with a Datacard-authorized dealer, distributor, or value-added reseller,
contact them for assistance. A value-added r eseller provides the ImageCard IV printer
as part of an overall system.
i
If any contents of the box are missing, contact your Datacard-authorized dealer,
distributor or reseller. If you purchased your printer directly from Datacard, contact
Datacard. Contact the Datacard Customer Care Center at 1.800.328.3996 for
service in the United Stated and Canada. For worldwide service, call the Datacard
Customer Care Center directly at 952.988.2316. Make sure you have the serial
number, located inside the printer, when you call (see “Troubleshooting” on
page 8-1).
User’s Guide for the ImageCard® IV Printer
1
Getting started
This section describes what to do before installing the
Datacard® ImageCard® IV photo ID printer. It describes:
• General requirements for using the printer
• Selecting the site
• Unpacking the printer
• Supplies and tools to use with the printer
User’s Guide for the ImageCard® IV Print er
2-2 Getting started
General requirements
When choosing a site for the ImageCard IV printer and its supplies, consider the
following general requirements:
• Keep all dust, dirt, food, liquids, etc. away from the ImageCard IV printer at all
times.
• Keep the top cover closed at all times, except when changing supplies, fixing
problems, or performing maintenance.
• Do not use supplies or cards that have been dropped on the floor or have
otherwise become contaminated.
• Keep paper and foreign materials of f the ImageCard IV printer.
• Do not block the left-side air vent or rear fan opening on the Imag eCar d IV printe r.
• Place the ImageCard IV printer on a stable platform; keep it off the floor.
• Place the ImageCard IV printer away from direct sunlight.
• Place the ImageCard IV printer away from heating ducts, blowers, or other air
vents.
• Do not use the ImageCard IV printer for purposes other than its intended use.
• When cleaning around the ImageCard IV printer, prevent debris from entering the
printer.
• Place the ImageCard IV printer in a clean office environment, protected from any
type of construction.
• Store all supplies ( ribbons, cards, etc.) in the original packaging until loaded in the
cartridges. Keep the original packaging closed.
• Store all supplies in a clean, cool, dry location. See “Supply roll storage” on
page B-6 for information about the storage environment for ImageCard IV
supplies.
Selecting the site
After meeting general requirement s, th e site for the ImageCar d IV printer sh ould meet
the electrical, physical, and environmental require ment s of th e prin ter. Finally, be sure
to select an appropriate site for printer supplies.
Electrical requirements
The ImageCard IV printer requires the following electrical conditions for optimal
performance:
• 90-254 VAC at 50/60 Hz (The ImageCard IV printer automatically adjusts to any
power within this range.)
User’s Guide for the ImageCard® IV Printer
Getting started 2-3
• Single phase, 3-wire grounded receptacle only
The maximum input current for the ImageCard IV printer is 5 amps at 100 VAC
applied.
Physical requirements
The ImageCard IV printer requires an environment that accommodates its physical
dimensions and weight.
The printer weighs between 60 and 75 pounds or 2 7.3 and 34.1 kilograms. The weig ht
varies depending on the options installed in the printer.
i
The surface holding the printer might also need to bear the weight of other
equipment such as a PC and camera.
The dimensions are:
• Width of 21.8 inches (54.4 cm)
• Depth of 26 inches (64.8 cm)
• Height of 11 inches (27.5 cm)
30 in.
75 cm
26.0 in.
64.8 cm
11 in.
27.5 cm
3 in.
7.5 cm
ICIV045U
Figure 1-1: ImageCard IV dimensions and clearance
The clearance required is:
21.8 in.
54.4 cm
• 3 inches (7.5 cm) in back of the printer, for an overall depth of 29 inches (72 cm).
• 19 inches (48.3 cm) above the printer to allow the cover to open, for an overall
height from the work surface of 30 inches (75 cm).
User’s Guide for the ImageCard® IV Print er
2-4 Getting started
Environmental requirements
The ImageCard IV printer requires the following environmental conditions for optimal
operation:
• Operating relative humidity: 20% to 80% non-condensing
• Operating temperature range: 55° F to 80° F (13° C to 27° C)
If you store the ImageCard IV printer, provide an environment with the following
conditions:
• Storage relative humidity: 20% to 80% non-condensing
• Storage temperature range: 0° F to 100° F (-17.8° C to 37.8° C)
Unpacking the printer
After you select a location that meets the site requirements for the ImageCard IV
printer, unpack the printer.
You need a cutting device to unpack the printer.
i
Make sure you have two or more people to assist with unpacking the printer. Two
people can lift the printer while one or more people assist with removing packaging.
Unpack the printer
1 Place the shipping carton on the floor or other firm level surface.
2 Open the end marked “Open This End” by cutting the tap e on the shipping cart on.
3 Open the inside flap of the shipping carton.
2
4
3
1
Figure 1-2: Remove the printer from the shipping carton
User’s Guide for the ImageCard® IV Printer
Getting started 2-5
4 Slide the printer and packing material out of the shipping carton (step 1 in
Figure 1-2).
5 Remove the back shipping cushion (step 2 in Figure 1-2).
6 Remove the accessory bag (step 3 in Figure 1-2). Remove this Us er's Gui de from
the bag.
7 Remove the top shipping cushions (step 4 in Figure 1-2). Set the shipping
cushions aside.
8 Remove all the wrapping around the printer.
!
The printer weighs 60 to 75 pounds (27 to 34 kilograms). Use proper lifting
techniques. Make sure you have enough people to lift the printer comfortably.
1
1
2
iciv051u
Figure 1-3: Remove the printer from the shipping cushion
9 Lift the printer and move it to its operating location (step 1 in Figure 1-3).
10 Save all packing material, including the shipping carton, shipping cushions, and
accessories bag.
11 Push down on the corner of the printer's top cover to unlatch it (step 1 in
Figure 1-4). Lift the top cover to the fully upright posit i on (step 2 in Figure 1-4).
If your printer has a lock, see “Unlocking the cover” on page 3-4 for the steps to
i
unlock the printer. First, check to see if the printer is unlocked.
User’s Guide for the ImageCard® IV Print er
2-6 Getting started
3
124
ICIV056U
Figure 1-4: Push and lift to open the top cover
12 Remove the internal shipping material from the print sta tion (ste p 3 in Figure 1-4).
The printer has a pocket on the back wall with sample cards that were printed on
i
this printer in the factory. Leave the cards in place.
13 Close the cover of the printer and press down to latch it.
♦
The printer is shipped with supplies in place, which may not match your intended use.
You should be able to continue with printer installation using the supplies installed at
the factory. Replace supplies after setup if they do match your intended use. See
“Loading supplies” on page 4-1 for instructions.
Contents of the accessories bag
The accessories bag contains the following:
• User’s Guide for the ImageCard® IV Printer. The guide tells you how to set up,
use, maintain, and fix problems with the ImageCard IV printer.
• Cleaning pen. The cleaning pen can be used to remove deposits from the
printhead and optional magnetic stripe head.
• AC power cord. A power cord is ordered with the printer. See “Power cable” on
page B-15 for information about available power cords.
• Interface cable. The Interface cable connects the printer and the PC. See
“Interface cable” on page B-9 for technical specifications for cables.
• Optional smart card cable(s). The smart card cable connects the smart card
module in the printer to the PC's serial port. See “Smart card cable” on page B-15
for technical specifications for cables.
User’s Guide for the ImageCard® IV Printer
Getting started 2-7
• Blank cards. Twenty-five (25) blank cards or ten (10) blank high-coercivity
magnetic stripe cards are provided for testing only. Use them only when asked to
by your service representative.
• Input/output tray latching pin. One extra pin, which you can use to secure the input
tray or output tray if a pin is lost.
• CD-ROM with the printer driver. It includes installation programs for the printer
driver and an electronic Release Notes document for each operating system.
• Warranty. The warranty statement details the terms of the warranty on the printer.
• Declaration of conformity. Declares that the printer meets the standards listed.
• Two keys, if the printer has the lock option installed.
• A cleaning stick for the overlay station, if one is installed.
If supplies were ordered when the printer was ordered, a separa tely shipped carton
might contain the following:
• Cleaning cards, which remove deposits from rollers inside the printer caused by
the process of personalizing cards
• Print ribbons
• Laminate supply
• Topcoat supply
E
If you have not ordered and received supplies, contact your Datacard-authorized
representative to order print ribbon, cleaning cards, cleaning tape, and optional
supply material. You can also order additional cleaning pens.
For part numbers and more information, see “Supplies and cards” on page B -1 or
“Related publications” on page E-1.
Supplies, parts, and tools
This section briefly reviews the supplies, parts, and tools used with the ImageCard IV
printer. For details on supplies, see “Supplies and cards” on page B-1.
Supplies
When you use the ImageCard IV printer, use Datacard-approved supplies. The
supplies you use depend on the options installed in the printer and your card design.
Required supplies include:
• Print ribbon
• Cleaning tape
• Card stock or specialized card stock
• Cleaning cards
• Cleaning pen
i
The print ribbon, card stock, laminate, and topcoat might require secure storage.
Follow your policy for storage of the supplies used to make cards.
User’s Guide for the ImageCard® IV Print er
2-8 Getting started
Optional supplies include:
• Laminate supply material
• Topcoat supply material
• Cleaning stick
See “Supplies and cards” on page B-1 for details about supplies, including choices
available, ordering information, and conditions for storing supplies.
General office supplies might also be used with the ImageCard IV printer, including:
• Office tape to attach ribbon or supply material to cores.
• Clean, soft cloth for general cleaning of the printer.
• As an alternative, isopropyl alcohol for cleaning of the printer.
Parts
You can purchase additional parts that can improve workflow in certain situations.
Also, plan to purchase replacement parts.
• You can purchase additional parts, including supply cartridges and card trays, for
your ImageCard IV printer. If you make more than one type of card and use
different supplies, additional supply cartridges allow you to keep supplies loaded
in the cartridge. Additional supply cartridges also can help maintain production
rates by allowing the operator to immediately replace an empty cartridge with a
full one. The operator can load cartridges while the printer is operating.
Tools
• The ImageCard IV printer uses a 5 ampere, slow blow, 250 volt 5x20 fuse,
available from Datacard or any electronics store. Stocking a spare fuse can help
to maintain production.
• The ImageCard IV printer has a replaceable printhead. The prin thead af fect s card
quality and is subject to wear and damage.
See “Supplies and cards” on page B-1 for details about supplies, including choices
available and ordering information.
When you use the ImageCard IV printer, you might also use the following tools.
• A vacuum cleaner with attachments to clean the printer.
• A cutting device, such as a utility knife, to open the shipping carton.
• Scissors to trim supply material.
• When changing the printhead, use an electrostatic discharge (ESD) strap to
prevent static electricity from damaging a printhead. An ESD strap is available
from Datacard or from any electronics store. See “Anti-static wrist strap” on
page B-13 for information about obtaining an ESD strap from Datacard.
User’s Guide for the ImageCard® IV Printer
3
Setting up the printer
This chapter describes how to set up the printer and get it
running after it has been unpacked. It describes:
• How to connect the power cord, the interface cable, and
the optional smart card cable(s)
• How to unlock the optional locking cover
• How to load cards with the correct orientation in the input tray
• How to set the input tray and debower for the cards you use
• How to install the printer driver
• How to change settings for a successful printer installation
• How to make a sample card (after successfully completing installation) and how to
judge the quality of the card
User’s Guide for the ImageCard® IV Print er
3-2 Setting up the printer
Connecting the printer
This section explains how to connect the printer to the PC that runs the printer driver
and then to a power source. It also explains how to connect the optional smart card
cable.
If the printer is connected over a network, see the e-Guide for ImageCard IV Printers
for connection information.
Connect communication cables
1 Attach the interface cable to the ECP parallel port on the PC (step 1 in Figure 3-1).
E
The interface cable must be a shielded, Type C, IEEE 1284 parallel port cable, up
to a maximum of 6.5 feet (2 meters) long.
ECP parallel port
on PC (LPTx)
Power cord
receptacle
1
Service port
Printer
parallel port
ICIV053U
2
Figure 3-1: Attach the interface cable
2 Attach the other end of the interface cable to the printer (step 2 in Figure 3-1).
!
If the PC has more than one parallel port, make sure you use the ECP-capable
parallel port on the PC. Also, note whether the port is LPT1 or LPT2, so you can
specify the port when installing the printer driver.
User’s Guide for the ImageCard® IV Printer
Setting up the printer 3-3
Contactless smart
card module
Contact smart
card module or
contact station
Power cord
receptacle
Service port
2
ICIV054U
PC serial port
(COMx)
1
Printer parallel port
Figure 3-2: Attach the optional smart card serial cable(s)
3 If your printer has a smart card module, the ports to use correspond to the module
installed:
– The lower port is installed for a contact smart card module or a contact
station.
– The upper port is installed for a contactless module.
– Both ports are installed for a module containing both contactless (upper port)
and contact couplers (lower port).
E
The smart card serial cable must be a shielded DB9 serial cable, up to 3 meters
long maximum.
4 Attach the smart card serial cable(s):
a Attach the serial cable to the serial port on the PC (step 1 in Figure 3-2).
b Attach the other end of the smart card serial cable to the printer (step 2 in
Figure 3-2).
c If the printer includes both contact and contactless couplers, attach the
second smart card serial cable to the printer and PC as described in steps a
and b.
!
If the PC has more than one serial port, attach the serial cable to the serial port for
the smart card application. See information with your smart card application for
the correct port to use.
User’s Guide for the ImageCard® IV Print er
3-4 Setting up the printer
Verify that serial port settings are correct using the steps in “PC port settings” on
page C-1.
♦
Connect the power cord
1 Attach the power cord to the power rece pt acle on the back of the printer (step 1 in
Figure 3-3).
2 Plug the other end of the power cord into a single phase,
3-wire grounded receptacle with 90-130V AC or 19 5-254V AC at 50 or 60 Hz (step
2 in Figure 3-3).
E
The printer power supply automatically adjusts to the voltage of the input power.
Unlocking the cover
If your printer has an optional locking cove r, follow this procedure to unlock the cover.
The printer might be unlocked for shipping.
Unlock the cover
1 Insert the key into the lock (step 1 in Figure 3-4). The key fits the lock only one
way.
ICIV052U
Figure 3-3: Attach the power cord
1
♦
2
2 Push down and turn the keylock one-quarter turn clockwise to open the lock
(step 2 in Figure 3-4).
User’s Guide for the ImageCard® IV Printer
Setting up the printer 3-5
1
2
ICIV013U
Figure 3-4: Turn key to lock or unlock printer
When the printer's top cover is unlocked, the input tray cover, input tray, output
tray cover, and output tr ay can be opened or removed. The lock does not affect
the ability to operate the printer.
Loading cards
Load cards when beginning work or when the card tray is low on cards or empty. You
can load cards when the printer power is on or off. You can also load cards while the
printer is printing.
2
1
ICIV030U
Figure 3-5: Lock secures cover, trays, and tray covers
♦
User’s Guide for the ImageCard® IV Print er
3-6 Setting up the printer
Load cards
1 If the printer is printing while you load ca rds, p ress the Ready bu tton to pause the
printer (Figure 5-1).
2 Lift the input tray cover and set aside (step 1 in Figure 3-7).
3 Hold the card tray and slide the card pusher to the left (step 2 in Figure 3-7). Latch
the card pusher in the notch on the bottom of the card tray.
i
Do not touch the surface of cards before printing them. Handle cards by the edges
or wear gloves to protect cards. Oils on hands can cause discolored printing.
4 Fan cards to separate the edges of cards (see Figure 3-6).
Figure 3-6: Fan cards
5 Align cards correctly. While facing the printer:
– Place the front surface of the card to the left.
– Place the magnetic stripe toward the top and facing to the right.
– Place the smart card chip toward the top and facing left.
Card input tray
Card input
tray cover
Card pusher
Your name
1
2
ICIV001U
Your name
3
Figure 3-7: Load cards in the ImageCard IV printer
6 Place up to 250 cards in the space created by moving the card pusher back (step
3 in Figure 3-7).
E
If your cards are thicker or thinner than 0.030 inch (0.76 mm), the maximum
number of cards you can load changes.
User’s Guide for the ImageCard® IV Printer
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