Danze DC018110WH, DC017118WH, DC037341WH, DC026018BC User Manual

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Homeowner Care Manual
Toilets. Lavatories. Bidets.
Pub No. DP620002/06-07.01
IntroductIon to danze
Thank you for choosing Danze. We believe that elements in your bathroom should awaken your senses like a splash of cool water. That’s what you will expe­rience with Danze.
Danze is a manufacturer of high quality decorative plumbing products for your powder room, kitchen and bath. We offer a broad variety of products, designs & finishes to suit your own particular needs. You can feel confident that our prod­ucts will provide years of beauty and trouble-free performance.
danze VItreous chIna Products
Danze vitreous china products include toilets, bidets and lavatories. Our fixtures reflect state-of-the-art design and engineering, and meet or exceed the most rigorous plumbing codes throughout North America. Operating fixtures are equipped with first quality valves and accessories to give you years of trouble­free service.
Should you have questions about your Danze purchase, contact us at our website www.danze.com, or call our technical service center during business hours at 888-328-2383.
Danze, Inc. reserves the right to make product specification changes and to change or discontinue models without notice or obligation in North America.
troubleshootIng
This troubleshooting guide will assist you with any difficulties with your new Danze fixtures.
Tips for adjusting your new toilet tank components:
Adjusting the water level in the tank
• The water level in the tank needs to be at the correct level for optimum
performance. Each toilet tank has a water level line marked on the inside back wall of the tank. Move the float cup up or down to change the water level in the tank. Grasp the top of the water level adjustment rod and turn to move the float cup.
Adjusting the tank lever:
Use 1st and 2nd hole (not the 3rd), and insert hook from
front....
Use 1st and 2nd hole (not the 3rd), and insert hook from
front....
.... NOT the rear
These parts must be used as illustrated to insure water-tight connection. Use of existing coupling nut or cone washer may result in water leakage. Water supply tube or pipe must extend at least 1/2" inside threaded shank of valve (does not apply to flanged tubing).
Use existing spiral cone washer. Fluidmaster® cone washer may not seal completely on spiral type supply line.
Use existing coupling nut and washer.
Caution: Overtightening of lock nut or coupling nut could result in breakage and potential flooding.
Caution: Do not use cone washer with plastic supply line.
Metal/copper
tubing
Vinyl/braided
connector
Metal flanged
tubing
Metal spiral
tubing
Lock nut
Lock nut
Lock nut
Lock nut
Cone washer
Existing cone washer
Coupling nut
Coupling nut
Coupling nut
Existing coupling nut
Water shut-off
Water shut-off
Water shut-off
Water shut-off
Existing washer
Lift arm first
Critical water level mark (C.L.) must be 1" above overflow pipe
Top
Float cup
Valve body
Fill valve
Shank Washer
Threaded shank
Lock nut
Cone washer
Parts for water connection
Coupling nut (hand tight only)
Flapper
Flush valve
Flapper chain
Water level
Tank lever
Refill tube
Water level adjustment rod
To raise water level
To lower water level
Critical water level mark (C.L.) must be 1" above overflow pipe
Top
Float cup
Valve body
Fill valve
Shank Washer
Threaded shank
Lock nut
Cone washer
Parts for water connection
Coupling nut (hand tight only)
Flapper
Flush valve
Flapper chain
Water level
Tank lever
Refill tube
Water level adjustment rod
To raise water level
To lower water level
• When connecting the stainless steel chain to the tank lever arm, use the 1st
or 2nd hole closest to the tank lever (do not use the hole at the end of the arm) and insert the hook from the front to the back. This will reduce the chance for the flapper to hang up.
Connecting the water supply line:
Removing cap from pilot valve
• Lift the lever arm and rotate the cap counter-
clockwise approximately 1/8 turn. Lift cap as­sembly off fill valve.
Replace cap by engaging lugs and rotating cap 1/8 turn clockwise.
Make certain that cap is turned into locked po­sition. Valve may not turn on if the cap is not fully turned to the locked position.
Removing/replacing the soft flapper
• Disconnect chain hook from tank lever. Remove soft silicone flapper from tabs on either
side of flush valve body.
Reverse steps to replace.
Symptom Action
No water flow when flushed Replace fill valve seal. Water will not shut off Flapper is hanging up. Place hook for flapper
in 1st or 2nd hole closest to the tank lever and thread the hook from front to back.
Flapper is not sealing. Insure chain has some slack when at rest and check the seal and rim of the flush valve for damage or obstructions.
Insure water is not flowing into the overflow tube. If so, lower water level by grasping the top of water level adjustment rod and turning to move float cup.
Water will not shut off Debris inside the head may be obstructing the
seat. Remove cap, clean debris away and reas­semble.
Refill tube is inserted too far into overflow tube (below tank water level). Attach refill tube adaptor to top of flush valve overflow. Flow from the refill tube must be positioned directly over the overflow tube.
Water dripping from cap dur­ing refill
Water dripping from air ports during refill
Too little water in bowl Insure refill hose is directed into overflow tube
Poor Flush Adjust water level in tank to line marked on the
No Flush Flapper chain is not connected. The chain
Noise Debris inside the head may be creating noise/
This is normal for pilot type valves. This feature allows the pilot valve orifice to self clean dur­ing refill. The water may continue to drip for 10 or 15 seconds at the end of the refill cycle. It should stop when float rises to the full “off” position.
This may indicate a very low water pressure condition. The dripping should stop when float rises to the “off” position.
and the flow is not obstructed or restricted.
inside back wall. Fully open water supply shut-off valve. Clear obstructions from the bowl rim holes, jet,
or trapway.
should be attached to the tank lever and the flapper.
Too much slack in the flapper chain. Insure chain has some slack when at rest but can fully lift the flapper when the tank lever is actuat­ed.
vibration when the fill valve is flowing. Remove cap, clean debris away and reassemble.
The flow rate of the incoming water sup­ply may be excessively high. Partially close the water supply stop to reduce the noise. Open / close the water supply stop to achieve approximately 60 second tank refill time.
care & MaIntenance
Vitreous China Plumbing Fixtures
Clean the surface of your vitreous china toilet or lavatory with a mild
cleaner/soap and soft cloth.
Do not use abrasive cleansers, abrasive pads or steel wool to clean vitreous
china surfaces as it can result in scratching and dulling of the surface.
Do not use in-tank drop-in toilet bowl cleaners containing chlorine
or bleach. Do not expose plastic trim parts to strong oxidizing agents,
chlorine, or acid levels of lower than 5.0 ph. Most bowl/tile cleaners contain such agents.
Use of in-tank drop-in cleaners containing chlorine or bleach can cause
• tank component failure and damage. Our warranty excludes such failures. Use of in-tank drop-in cleaners containing chlorine or bleach voids
• Fluidmaster® warranty and will result in damage to tank components and may cause flooding and property damage.
Toilet Seats
Clean the surface of your toilet seat with a mild cleaner/soap and soft cloth.
Do not use abrasive cleansers, abrasive pads or steel wool to clean the toilet seat surfaces as it can result in scratching and dulling of the surface.
danze VItreous chIna Warranty
Five (5) Year Limited Warranty – Vitreous China
Danze, Inc. (Danze) warrants to the original purchaser of this product that the vit­reous china portion will be free from defects in material and workmanship under reasonable use for a period of five (5) years from the date of original purchase, as shown on the original consumer-purchaser’s receipt.
Limited Warranty On Parts
Danze warrants to the original consumer-purchaser of this product that the fol­lowing parts will be free from defects in material and workmanship under reason­able use for a period of years stated below from the date of original purchase:
Five (5) years:
Fluidmaster® fill valve
• Tank lever
Three (3) years:
Flapper
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