CALL 1-888-328-2383 OR VISIT WWW.DANZE.COM
© 2007 DANZE, INC. ALL RIGHTS RESERVED.
Español, página “Español - 1”
Français, page “Français - 1”
Homeowner Care Manual
Toilets. Lavatories. Bidets.
Pub No. DP620002/06-07.01
IntroductIon to danze
Thank you for choosing Danze. We believe that elements in your bathroom
should awaken your senses like a splash of cool water. That’s what you will experience with Danze.
Danze is a manufacturer of high quality decorative plumbing products for your
powder room, kitchen and bath. We offer a broad variety of products, designs &
finishes to suit your own particular needs. You can feel confident that our products will provide years of beauty and trouble-free performance.
danze VItreous chIna Products
Danze vitreous china products include toilets, bidets and lavatories. Our fixtures
reflect state-of-the-art design and engineering, and meet or exceed the most
rigorous plumbing codes throughout North America. Operating fixtures are
equipped with first quality valves and accessories to give you years of troublefree service.
Should you have questions about your Danze purchase, contact us at our website
www.danze.com, or call our technical service center during business hours at
888-328-2383.
Danze, Inc. reserves the right to make product specification changes and to
change or discontinue models without notice or obligation in North America.
troubleshootIng
This troubleshooting guide will assist you with any difficulties with your new
Danze fixtures.
Tips for adjusting your new toilet tank components:
Adjusting the water level in the tank
•
The water level in the tank needs to be at the correct level for optimum
performance. Each toilet tank has a water level line marked on the inside
back wall of the tank. Move the float cup up or down to change the water
level in the tank. Grasp the top of the water level adjustment rod and turn
to move the float cup.
2
Adjusting the tank lever:
Use 1st and 2nd hole (not the
3rd), and insert hook from
front....
Use 1st and 2nd hole (not the
3rd), and insert hook from
front....
.... NOT the rear
These parts must be used as illustrated to
insure water-tight connection. Use of existing
coupling nut or cone washer may result in
water leakage. Water supply tube or pipe must
extend at least 1/2" inside threaded shank of
valve (does not apply to flanged tubing).
Use existing spiral cone
washer. Fluidmaster®
cone washer may not
seal completely on spiral
type supply line.
Use existing
coupling nut
and washer.
Caution: Overtightening of lock nut or coupling
nut could result in breakage and potential
flooding.
Caution: Do not use cone washer
with plastic supply line.
Metal/copper
tubing
Vinyl/braided
connector
Metal flanged
tubing
Metal spiral
tubing
Lock nut
Lock nut
Lock nut
Lock nut
Cone
washer
Existing
cone
washer
Coupling
nut
Coupling
nut
Coupling
nut
Existing
coupling
nut
Water
shut-off
Water
shut-off
Water
shut-off
Water
shut-off
Existing
washer
Critical water
level mark (C.L.)
must be 1" above
overflow pipe
Top
Float cup
Valve
body
Fill valve
Shank
Washer
Threaded
shank
Lock nut
Cone washer
Parts for water
connection
Coupling nut
(hand tight only)
Flapper
Flush valve
Flapper chain
Water level
Tank lever
Refill tube
Water level
adjustment rod
To raise
water level
To lower
water level
Critical water
level mark (C.L.)
must be 1" above
overflow pipe
Top
Float cup
Valve
body
Fill valve
Shank
Washer
Threaded
shank
Lock nut
Cone washer
Parts for water
connection
Coupling nut
(hand tight only)
Flapper
Flush valve
Flapper chain
Water level
Tank lever
Refill tube
Water level
adjustment rod
To raise
water level
To lower
water level
•
When connecting the stainless steel chain to the tank lever arm, use the 1st
or 2nd hole closest to the tank lever (do not use the hole at the end of the
arm) and insert the hook from the front to the back. This will reduce the
chance for the flapper to hang up.
Connecting the water supply line:
•
Removing cap from pilot valve
•
Lift the lever arm and rotate the cap counter-
clockwise approximately 1/8 turn. Lift cap assembly off fill valve.
Replace cap by engaging lugs and rotating cap
1/8 turn clockwise.
Make certain that cap is turned into locked position. Valve may not turn on if the cap is not
fully turned to the locked position.
Removing/replacing the soft flapper
•
Disconnect chain hook from tank lever.
Remove soft silicone flapper from tabs on either
side of flush valve body.
3
Reverse steps to replace.
Symptom Action
No water flow when flushed Replace fill valve seal.
Water will not shut off Flapper is hanging up. Place hook for flapper
in 1st or 2nd hole closest to the tank lever and
thread the hook from front to back.
Flapper is not sealing. Insure chain has some
slack when at rest and check the seal and rim
of the flush valve for damage or obstructions.
Insure water is not flowing into the overflow
tube. If so, lower water level by grasping the
top of water level adjustment rod and turning
to move float cup.
4
Water will not shut off Debris inside the head may be obstructing the
seat. Remove cap, clean debris away and reassemble.
Refill tube is inserted too far into overflow
tube (below tank water level). Attach refill tube
adaptor to top of flush valve overflow. Flow
from the refill tube must be positioned directly
over the overflow tube.
Water dripping from cap during refill
Water dripping from air ports
during refill
Too little water in bowl Insure refill hose is directed into overflow tube
Poor Flush Adjust water level in tank to line marked on the
No Flush Flapper chain is not connected. The chain
Noise Debris inside the head may be creating noise/
This is normal for pilot type valves. This feature
allows the pilot valve orifice to self clean during refill. The water may continue to drip for
10 or 15 seconds at the end of the refill cycle.
It should stop when float rises to the full “off”
position.
This may indicate a very low water pressure
condition. The dripping should stop when float
rises to the “off” position.
and the flow is not obstructed or restricted.
inside back wall.
Fully open water supply shut-off valve.
Clear obstructions from the bowl rim holes, jet,
or trapway.
should be attached to the tank lever and the
flapper.
Too much slack in the flapper chain. Insure
chain has some slack when at rest but can fully
lift the flapper when the tank lever is actuated.
vibration when the fill valve is flowing. Remove
cap, clean debris away and reassemble.
The flow rate of the incoming water supply may be excessively high. Partially close
the water supply stop to reduce the noise.
Open / close the water supply stop to achieve
approximately 60 second tank refill time.
care & MaIntenance
Vitreous China Plumbing Fixtures
Clean the surface of your vitreous china toilet or lavatory with a mild
•
cleaner/soap and soft cloth.
Do not use abrasive cleansers, abrasive pads or steel wool to clean vitreous
•
china surfaces as it can result in scratching and dulling of the surface.
Do not use in-tank drop-in toilet bowl cleaners containing chlorine
•
or bleach. Do not expose plastic trim parts to strong oxidizing agents,
chlorine, or acid levels of lower than 5.0 ph. Most bowl/tile cleaners
contain such agents.
Use of in-tank drop-in cleaners containing chlorine or bleach can cause
•
tank component failure and damage. Our warranty excludes such
failures.
Use of in-tank drop-in cleaners containing chlorine or bleach voids
•
Fluidmaster® warranty and will result in damage to tank components
and may cause flooding and property damage.
Toilet Seats
Clean the surface of your toilet seat with a mild cleaner/soap and soft cloth.
•
Do not use abrasive cleansers, abrasive pads or steel wool to clean the
toilet seat surfaces as it can result in scratching and dulling of the surface.
danze VItreous chIna Warranty
Five (5) Year Limited Warranty – Vitreous China
Danze, Inc. (Danze) warrants to the original purchaser of this product that the vitreous china portion will be free from defects in material and workmanship under
reasonable use for a period of five (5) years from the date of original purchase, as
shown on the original consumer-purchaser’s receipt.
Limited Warranty On Parts
Danze warrants to the original consumer-purchaser of this product that the following parts will be free from defects in material and workmanship under reasonable use for a period of years stated below from the date of original purchase:
Five (5) years:
Fluidmaster® fill valve
•
Tank lever
•
Three (3) years:
Flapper
•
5
6