Operating Guide
SonoCollect 210/211
Table of Contents
Introduction ...........................................................................................................................................2
Important Considerations .....................................................................................................................2
Lithium Battery Safety Information.....................................................................................................2
Items Supplied and Packaging .............................................................................................................3
Operating Principle .............................................................................................................................. 3
Lifetime of the Lithium Battery Pack ...................................................................................................4
Remaining Battery Capacity stored in the Battery Pack ...................................................................5
Additional Components ........................................................................................................................5
SIM Card ............................................................................................................................................................................... 5
Cost of the Mobile Network Connection ................................................................................................................. 5
FTP Server ........................................................................................................................................................................... 5
Start-Up ...................................................................................................................................................5
Opening the Case ............................................................................................................................................................. 5
Insertion of the SIM Card ............................................................................................................................................... 6
Power Supply Connection ............................................................................................................................................. 6
External Antenna Connection ........................................................................................................................................ 6
Battery Pack Connection ............................................................................................................................................... 6
USB Connection ................................................................................................................................................................ 7
Installation ..............................................................................................................................................7
Replacement of the Battery Pack .........................................................................................................8
Troubleshooting ....................................................................................................................................8
Care and Maintenance ...........................................................................................................................8
Disposal ...................................................................................................................................................8
Specifications .........................................................................................................................................9
© Danfoss | 2019.01 VU.SH.E1.02 | 1
Operating Guide SonoCollect 210/211
Introduction
Important Considerations
The SonoCollect 210/211 is a radio receiver for
wireless M-Bus Mode T1, T2 and C1 resource
meters, which is equipped with a GSM / UMTS
modem and a data concentrator. A lithium
battery pack assures operating times up to
several years without an external power supply.
Additionally, it can also be supplied by an
external wall-plug mains power supply.
The SonoCollect 210/211 is used in places where
data from radio consumption meters (electricity,
gas, water and heat) must be collected, stored
and transmitted to a central station, whether
there is power supply available or not.
• The specific purpose of the SonoCollect
210/211 is the collection and concentration
of radio telegram data from wireless M-Bus
Mode T1, T2 and C1 consumption meters
in indoor and outdoor (temperate climate)
applications.
• The version with internal antennas and an
IP67 protection rating can be used in places
which are temporarily flooded.
• The version with external antennas and an
IP65 protection rating can be used in weather
protected outdoor installations.
• The SonoCollect 210/211 may only be opened
and operated by trained personnel.
• The SonoCollect 210/211 is not a calibrated
measuring device. The transmitted meter
counts and consumptions are of informative
character only.
• If a fault occurs, do not try to repair the unit
yourself. Attempts to do so will void the
warranty. Refer all servicing to your supplier.
• Do not open the case of the device
unless you would like to insert a SIM
card, internally connect the USB cable
or connect the battery connector. Do not
touch any parts of the device at the interior of
the case except the SIM card holder, the USB
connector and the battery connector.
Due to the water tight case with protection
rating IP67 (only with internal antennas) and
the operating temperature range of -20°C to
+60°C the SonoCollect 210/211 can be used for
non-weather protected outdoor installations
(temperate climate).
Using its built-in USB interface it is possible to
connect the SonoCollect 210/211 to a Windows
PC for configuration. The SonoReCon software is
described in a separate document.
• Install the SonoCollect 210/211 only at a safe
place where there is no risk of damage by
mechanical means (falling down) or chemicals
(strong detergents). The warranty is void for
devices showing any of the above-described
damages.
• Do not use other battery packs as those
specially made for the SonoCollect 210. Only
battery packs with a 3-header connector
may be used with the SonoCollect 210. The
2-header connector battery packs of the
predecessor device may not be used.
• The first time you connect a SonoCollect
210/211 to a specific PC, this PC should be
connected to the internet. The automatic USB
driver installation for the SonoCollect 210/211
is searching the internet for the latest driver
available and installs it accordingly.
Lithium Battery Safety
Information
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The lithium battery pack, which comes with the
SonoCollect 210/211, is, according to the battery
cell manufacturer, intrinsically safe, that is even
in case of an short-circuit the lithium battery
cells will not cause a fire, explose or overheat
above 150°C. Nevertheless, the following safety
information must be respected at all times:
• No short-circuiting of the battery pack or
single cells!
• Do not connect the battery pack with
inverted polarity! A description on the printed
circuit board and the enclosed short manual
are showing the correct polarity.
• Do not recharge the battery pack!
• Do not throw the battery pack into fire!
• Respect the operating temperature range of
the battery pack (-20°C to +70°C)!
• Very low (< -5°C) and very high (> +40°C)
temperatures have a heavy negative impact
on the battery lifetime!
• Do not ever heat the battery pack above
+99°C!
• Do not damage the battery cells!
• Do not solder or weld on the battery cell
housing!
• Do not take the battery pack apart! Do not
replace single battery cells of the battery
pack!
Operating Guide SonoCollect 210/211
Items Supplied and
Packaging
Operating Principle
Please ensure that the package contents are
complete. These are as follows:
• 1 SonoCollect 210/211
• 1 USB cable
• 1 Short manual
• 1 CD with USB driver, reading software and
documentation
The SonoCollect 210/211 is a radio receiver for
M-Bus Mode T1, T2 and C1 consumption meters
(electricity, gas, water and heat). The received
radio telegrams of the consumption meters are
stored into an internal, non-volatile memory
which is capable of holding more than 58.000
telegrams. At predefined points of time the radio
telegram data are transmitted over an internet
connection established by the GSM / UMTS
modem to a FTP server.
Since the SonoCollect 210 is getting all its
operating power only from the lithium battery
pack, it is not possible to enable the radio
receiver permanently. Therefore, the user
configures the SonoCollect 210 to enable the
radio reception in fixed intervals of time for a
certain duration. The radio telegrams received
during this time are stored internally. For each
consumption meter only the first received radio
telegram at each reception is stored. Additionally
received radio telegrams of one meter at one
reception are discarded.
The packaging can be reused or recycled. Please
dispose properly of any packaging material
no longer required. If you notice any transport
damage during unpacking, please contact your
supplier immediately.
To avoid risk of suffocation, keep pa ckaging
film away from chil dren!
Also at configurable points of time the stored
radio telegrams, which have not already been
transmitted, are sent to the FTP server.
The maximum life time of the battery pack
depends especially on these three parameters:
frequency of the radio reception (e.g. once per
hour, every 6 hours etc.), duration of the radio
reception (e.g. 45 seconds, 90 seconds etc.) and
the number of FTP data uploads per month (e.g.
once per day, every 7 days etc.).
The frequency of the radio reception gives the
timely resolution of the consumption values.
The duration of the radio reception should
be adapted to the radio emission interval of
the radio consumption meters. In general it is
advised to use a 3.5 times longer radio reception
interval than the radio emission interval to
have an adequate security margin (example:
radio consumption meters are sending every 8
seconds SonoCollect 210/211 radio reception
duration > 40 seconds).
It is also possible to predefine a list of radio
meters to receive. In this case the radio reception
is shut down when all radio meters of that
list are received which saves battery energy.
This option is especially recommended if the
number of radio meters to receive is low (e.g.
less than 40 radio meters) and if there are a lot of
other radio meters receivable. In this case only
the demanded radio meters are stored (saves
memory place) and the radio reception is shut
down as soon as the last radio meter has been
received (saves battery energy).
VU.SH.E1.02 | 3© Danfoss | 2019.01
Operating Guide SonoCollect 210/211
Lifetime of the Lithium
Battery Pack
As described in the previous chapter the lifetime
of the lithium battery pack depends heavily on
the configuration of the radio reception (interval
and duration) and the frequency of the FTP data
upload. Another parameter, which must also be
taken into account, is the number of different
consumptions meters received; since the number
of stored radio telegrams has an impact on the
duration of the FTP data upload. The tables
below are giving an estimation of the lifetime
to expect from the battery pack at different
configurations:
10 radio meters
(Battery lifetime in years, radio reception duration 90 seconds each)
Reception interval
1 hour 3.9 3.0 2.8 2.1 1.7
2 hours 5.7 5.3 4.8 3.1 2.0
4 hours 9.8 8.8 7. 4 4.0 2.4
6 hours 10.0 10.0 9.1 4.4 2.5
12 hours 10.0 10.0 10.0 5.0 2.7
24 hours 10.0 10.0 10.0 5.3 2.8
1 upload /
month
2 upload s /
month
4 upload s /
month
15 uploads /
month
31 uploads /
month
100 radio meters
(Battery lifetime in years, radio reception duration 90 seconds each)
Reception interval
1 hour 2.9 2.7 2.3 1.3 0.8
2 hours 5.1 4.5 3.6 1.7 0.9 a
4 hours 8.2 6.6 4.8 1.9 1.0 a
6 hours 10.0 7.9 5.4 2.0 1. 0 a
12 hours 10.0 10.0 6.3 2.1 1.1 a
24 hours 10.0 10.0 6. 8 2.2 1.1 a
1 upload /
month
2 upload s /
month
4 upload s /
month
15 uploads /
month
31 uploads /
month
Remaining Battery
Capacity stored in the
Battery Pack
Please note that the given battery lifetimes are
estimated values and may not reflect the lifetime
under specific operating conditions. Especially
the following parameters have a heavy impact
on the battery lifetime:
• Temperatures below -5°C or above +40°C
diminish the battery lifetime.
• The quality of the GSM / UMTS network
and whether a fast UMTS or only a slow
GSM network is available determines the
necessary time for a data upload. The
longer the data upload takes the lower the
battery lifetime.
The battery pack of the SonoCollect 210/211
contains a memory device where the calculated
remaining battery capacity is stored. Therefore,
it is possible to disconnect the battery pack
from the SonoCollect 210/211 but still having
the information about the remaining battery
capacity.
It is pointed out here also that the variation in
battery lifetime may be factor 4 or more under
very bad conditions (bad GSM / UMTS network,
low / high temperatures, etc.). This means
the battery lifetime may be only 25% of the
estimated battery lifetimes shown above.
Since the remaining battery capacity of
lithium batteries may not be measured but
only estimated using specific algorithms, this
calculated remaining battery capacity might
under certain conditions not be 100% exact.
4 | VU.SH.E1.02 © Danfoss | 2019.01
Operating Guide SonoCollect 210/211
Additional Components
SIM Card
For using the SonoCollect 210/211 a SIM card
of a GSM / UMTS mobile network provider is
necessary. It is to verify that the radio network of
the respective provider is available at the point
of installation and that the signal strength of the
network is sufficiently high. As a rule of thumb a
signal strength of more than -100 dBm (or 35%)
shown by the SonoReCon configuration software
is necessary to have reliable data upload
conditions. The SonoReCon configuration
software has got a tool to measure the signal
strength. Please consult the software manual for
further information.
Additionally, the following parameters of the SIM
card must be known, so that the SonoCollect
210/211 can be configured correctly:
• PIN of the SIM card
• APN of the GPRS network of the mobile
network provider (access point name)
• User name and password for the APN of
the mobile network (if necessary)
The SonoReCon configuration software contains
a list of worldwide used APN for most mobile
network providers. If the correct APN is not
found there, the respective mobile network
provider must be contacted.
Cost of the Mobile Network Connection
The monthly cost of the mobile connection of
the SonoCollect 210/211 depends heavily on
the tariff of the used SIM card and will only be
roughly treated here.
In general, a data volume dependent tariff with
small data blocks (e.g. 10 kB or 100 kB) or a flat
rate tariff should be selected. The SonoCollect
210/211 usually transmits between 10 kB and
250 kB per FTP data upload. Usually, the monthly
data amount is between 2…5 MB, therefore,
a volume dependent tariff with an inclusive
volume of 5 MB or 10 MB should be the best
solution in most cases.
FTP Server
The received radio telegrams of the consumption
meters are transmitted by the SonoCollect
210/211 to an FTP server. Therefore, an adequate
FTP server must be provided. For configuring the
FTP server connection, the SonoCollect 210/211
needs the following parameters:
• FTP server name
• User name and password for the FTP server
• Directory to which the received radio
telegrams are uploaded
• FTP port number (usually always 21)
Start-Up
Opening the Case
1 SIM card holder
2 Battery connector
3 USB connector (internal)
4 USB / power connector
(external, optional)
5 Green LED -> external power
supply connected
Amber LED -> USB connected
6 Green LED -> GSM / UMTS
modem switched on
LED on -> GSM / UMTS
modem trying to attach to
network
Amber LED flashing -> GSM
/ UMTS modem attached to
network
7 Red LED on -> device is
starting-up
Red LED flashing -> radio
meter reception is on, one
flash per received radio
telegram
8 GSM / UMTS antenna
(internal)
9 Wireless M-Bus antenna
(internal)
1 External USB or mains power
connector (option)
2 External Wireless M-Bus or
GSM / UMTS SMA antenna
connector (option)
To start-up, the device the case must be opened
by unlocking the four case screws on the
backside of the device and by dividing the two
case parts apart.
Do not touch any par ts of the device at the
interior of the case except the SIM card hol der,
the USB connector and the bat tery connector.
By closing, the device case please be aware that
the screws should at first only be loosely and
crosswise screwed to not twist the case. After
that the screws should be fastened carefully with
low torque.
Please be aware that only trained personnel may
open and operate the SonoCollect 210/211.
The protection rating IP67 of the case is only
valid if the screws are fastened correctly.
It is also important to not damage the screws by
using a too high torque or by using inadequate
tools.
The batter y cable should not be squeeze d
between the t wo case parts.
VU.SH.E1.02 | 5© Danfoss | 2019.01
Operating Guide SonoCollect 210/211
Insertion of the SIM Card
Power Supply Connection
The SIM card is inserted as shown on the pictures
beneath:
The SIM card should be inserted gently without
using force. Please be sure that the card holder
lid is correctly locked by pushing it until it snaps
in (as indicated on the right most picture above).
If the SonoCollect 210/211 device is equipped
with, an external USB or mains power supply
connector and you also have the mains power
supply wall plug for the SonoCollect 210/211 you
have to connect it as shown in the picture.
Please note the connector indicators on plug
and connector. Do not use force to connect the
power supply but turn the connector gently until
it slips in. You may then use the fitting screw to
fasten the connector in place. Here again, screw
it on gently without using force.
External Antenna
Connection
Battery Pack
Connection
It is only possible to connect either the external
power supply or the external USB cable for
configuring the device without opening the case.
If the SonoCollect 210/211 device is equipped
with an external antenna connectors, for either
a Wireless M-Bus antenna or a GSM / UMTS
antenna or both you have to screw on the
respective antenna or antenna cable gently
on the respective SMA type connector. The
connectors are marked with GSM / UMTS or wMBus. Do not use force to screw on the antennas.
If you are using a tool, be sure to tighten the
screws only a little.
The cable of the battery pack is connected as
shown in the picture below.
Do not invert the polarity of the connector
(see picture and description on the printed
circuit board).
For configuring the SonoCollect 210/211, it is not
necessary to connect the battery pack, since it is
also supplied by the USB interface.
Do not use any other power supply than the
SonoCollect 210/211 wall-plug power supply.
6 | VU.SH.E1.02 © Danfoss | 2019.01
Operating Guide SonoCollect 210/211
USB Connection
For configuring the SonoCollect 210/211, the
device must be connected to the USB port of a
Windows PC or notebook. The accompanying
USB cable can be used for the internal USB
connector.
If the SonoCollect 210/211 device is equipped
with an external USB or mains power, supply
connector and you have also got the external
SonoCollect 210/211 USB cable you can connect
the USB interface using the external connector.
Please note the indicators on plug and
connector. Do not use force to connect the
power supply but turn the connector gently until
it slips in. You may then use the fitting screw to
fasten the connector in place. Here again, screw
it on gently without using force.
It is only possible to connect either the external
power supply or the external USB cable for
configuring the device without opening the case.
Please note that you may only connect
the internal or the external USB interface.
Connecting both USB interfaces (internal and
external) at the same time may damage your
PC/notebook.
The first time you are connecting a SonoCollect
210/211 device to your PC / notebook it is
necessary to install the appropriate USB driver (if
it is not already present on your PC / notebook).
For this procedure, an internet connection is
necessary.
Additional information referring to the
configuration software and the installation of
the USB driver can be found in the SonoReCon
software manual.
Installation
Usually, the SonoCollect 210/211 is at the
beginning configured using its USB interface.
That is, all relevant configuration parameters
like SIM card parameters, FTP server and radio
reception parameters are set. Additionally, the
SIM card is inserted.
After that the SonoCollect 210/211 is transported
to the point of installation; without battery pack
connected. On site, the battery is connected and
the case is closed.
By closing, the device case please be aware
that the screws should at first only be loosely
and crosswise screwed to not twist the case.
After that the screws should be tightened
carefully with low torque. The protection
rating IP67 of the case is only valid if the
screws are tightened correctly.
It is also important to not damage the screws
by using a too high torque or by using
inadequate tools.
The battery cable should not be squeezed
between the two case parts.
For best radio reception, the SonoCollect 210/211
should be placed as close as possible to the
resource meters to receive. There should not be
any conducting or metal device at 5 cm (even
better 10 cm) around the SonoCollect 210/211.
This may disturb the radio reception.
The SonoCollect 210/211 should not be placed
close to devices causing electromagnetic
interference, like radios, television sets, audio
equipment, cell phones etc.
The SonoCollect 210/211 is fixed to a plane wall
using its case screw holes.
VU.SH.E1.02 | 7© Danfoss | 2019.01
Operating Guide SonoCollect 210/211
Replacement of the
Battery Pack
Troubleshooting
To replace the battery pack the SonoCollect 210
must be dismounted from the wall. Afterwards,
the case is to be opened and the battery
connector must be pulled off.
The battery pack, including the lower case part,
the tightening and the case screws are replaced
completely. Only the upper case part with the
printed circuit board is not replaced.
Should the SonoCollect 210/211 not work as
described in this document, please check the list
of possible error causes below for a solution:
• While connecting the SonoCollect 210/211 to
a PC, the operating system shows a warning
message of an unknown USB device.
- Apparently, the USB driver of the device is
not installed. Please be sure that your PC
/ notebook is connected to the internet
so it is possible to automatically install or
update the respective USB device driver.
- Please make also sure that you have got all
necessary rights on the operating system
to install or update USB device drivers.
• While connecting the external power supply
to the SonoCollect 210/211 the green LED
indicating mains power supply is not on.
- Please check the wall-plug for being
correctly inserted and for having the
correct voltage.
- Check if you have correctly inserted the
connector.
The complete lower case part including the
battery pack is then sent in to the distributor
for recycling. For the transport of the battery
pack, the shipping package must be provided
with a Lithium battery warning sticker.
The complete amount of lithium of the battery
pack is below 20 g.
• While connecting the USB interface (external
or internal) the yellow LED indicating USB
power supply is not on and there is no USB
connection.
- Please check that the USB connector of
your PC / notebook is enabled.
• The SonoCollect 210/211 is not uploading files
to the FTP server
- Check if your upload parameters are
correct.
- Check if you have got enough GSM / UMTS
signal strength at the place of installation
(better than -100 dBm or 35%). Use the
appropriate function of the SonoReCon
configuration software.
- Check the upload protocol in the
SonoReCon software to verify at which
point the upload has terminated.
- Check if the SIM card is configured for data
connections, if the SIM card has still got
enough available data volume, if the SIM
card PIN is correct, if the SIM card PIN is not
blocked (use a cell phone), if a GSM / UMTS
network is available.
Care and Maintenance
Disposal
• Clean the SonoCollect 210/211 only if the case
is closed (water tight).
• Clean the device only with a soft cloth,
moistened with mild soapy water.
Never use strong detergents or hard brushes.
• Disconnect the battery pack if you plan to
not use the SonoCollect 210/211 for a longer
period of time.
The SonoCollect 210/211 must not be disposed
together with the domestic waste. All users are
obliged to hand in all electrical or electronic
devices, regardless of whether or not they
contain toxic substances, to ensure a disposal in
environmentally acceptable manner.
Therefore, return the device at the end of its
lifetime to the manufacturer.
8 | VU.SH.E1.02 © Danfoss | 2019.01
Operating Guide SonoCollect 210/211
Specifications
General
Name SonoCollect 210/211
Application Radio receiver with data concentrator and GSM / UMTS modem
Installation Non-weather protected indoor or outdoor installations (temperate climate)
Wireless M-Bus receiver / transmitter
Radio operation modes T1, T2, C1 according to EN13757-4
Receiving frequency 868.95 MHz
Receiver band width 200 kHz
Receiving range Depending on environment up to 400 m (outdoor) or up to 30 m (indoor)
Transmission frequency 868.30 MHz
Internal standard antenna
Options
Internal high-performance antenna (hp)
External standard antenna (ext)
External high-per formance antenna (hp ext)
GSM modem
GPRS, EDGE, UMTS / HSPA+
GSM operation modes
Data transmission FTP
Options
quad band GPRS
quad band EDGE
penta band UMTS / HSPA+
Internal GSM antenna
External GSM Antenna (gsm)
Antenna diversity (gsm2)
(Usage of two GSM antennas for better reception in dif ficult installation conditions)
Data logger
Memory 16 MB FLASH (> 58.00 0 radio telegrams)
Configuration
Filters
Radio reception configurable from 1 minute to 24 hours
3 different configuration profiles
Different configuration for mains power supply and battery power supply
Telegram address (1000 addresses max.)
Manufacturer code in telegram
Device type code in telegram
Other
USB 2.0 full speed internal inter face
Configuration
Power supply
Operating conditions
Storage conditions -30°C to +70 °C
Protection rating IP67 or IP65 according to option
Dimensions 195 x 130 x 170 mm (approximately)
Weight 850 g (approximately)
or
USB 2.0 full speed external interface (option con)
Remote configuration
Remote firmware update
Lithium bat tery pack (SonoCollect 210: with memory to memorize remaining
capacity)
or
Mains (SonoCollect 211: option con + wall-plug, batteries in stand-by)
-20 °C to +60 °C
10 % to 95 % humidity
Approvals
RED Directive 2014/53/EU
• EN 300 220-2 V3.1.1
• EN 300 328 V2.1.1
Directives / norms
Test laboratory
• EN 301 489-1 V2.1.1
• EN 301 489-3 V2.1.1
• EN 301 489-17 V3.1.1
RoHS Directive 2011/65/EU
• EN 50581:2013-02
Bureau Veritas Consumer Products Services
Germany GmbH
European Compliance Laboratory (ECL)
Thurn-und-Taxis-Straße 18
D-90411 Nürnberg
Germany
VU.SH.E1.02 | 9© Danfoss | 2019.01
Operating Guide SonoCollect 210/211
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Operating Guide SonoCollect 210/211
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Operating Guide SonoCollect 210/211
© Danfoss | DHS-SRMT/SI | 2019.0112 | VU.SH.E1.02
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