User Guide
Danfoss Ally™
www.danfoss.com
User Guide Danfoss Ally™ Gateway
1. Danfoss Ally™ introduction ................................................................4
1.1 Key features.........................................................................4
1.2 Identify your Danfoss Ally™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.3 Danfoss Ally™ components and communication map ................................5
2. In the package ..............................................................................6
3. Technical specifications ....................................................................6
4. Download and install the Danfoss Ally™ App. The first use .................................7
4.1 Installation of the Danfoss Ally™ App.................................................8
4.2 Danfoss Ally™ App account registration ..............................................8
4.3 Pairing the Danfoss Ally™ Gateway with the app......................................8
4.4 Adding the Danfoss Ally™ subdevices to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
5. Main screen and menu overview ...........................................................9
5.1 Rooms with several radiator thermostats........................................... 10
5.2 Add new devices to the existing system............................................ 10
6. Functions and settings overview ..........................................................11
6.1 Setting temperatures.............................................................. 11
6.2 Create your own schedule .........................................................12
6.3 Vacation mode.................................................................... 12
6.4 Overrule a vacation ............................................................... 13
6.5 Cancel an existing vacation programme ...........................................13
6.6 Pause mode....................................................................... 13
8. Data security ..............................................................................14
9. Safety precautions ........................................................................14
10. Disposal ..................................................................................14
BC349733524454EN-000201 © Danfoss | FEC | 2021.02 |
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User Guide Danfoss Ally™ Gateway
1. Danfoss Ally™ introduction
The Danfoss Ally™ gives you all the benefits of
a full-blown smart heating system – in a simple
easy-to-use app. With the Danfoss Ally™ you get
full control of your radiator and floor heating as
well as your heating bill. From virtually anywhere
and at any time whether you’re at home or on
the go. You can even control your heating system
with your voice as the Danfoss Ally™ speaks with
many your other IoT friends.
The intuitive app user interface is designed to make your everyday life as simple and comfortable as
possible. The app guides you through the quick set-up. Lets you fit your home heating to your daily
routines. And gives you the complete overview and control at all times.
The Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons
of other smart home devices around the globe. Allowing you to connect the Danfoss Ally™ to your
existing smart home setup. And to make your smart home even smarter.
1.1 Key features
• The Full control of the radiator and underfloor heating via the app on your smartphone
• A higher level of comfort and energy efficiency by adapting room temperature to a daily schedule
• Easy to use and install with the intuitive app control
• Designed to bridge form and functionality
• Remote control from everywhere
• Up to 30% energy savings
• Fits all valves
• A maintenance-free thermostat – the battery lasts up to two years
• Works with Amazon Alexa, Google Assistant, Apple Voice Control
• Excellent temperature control
• EPBD compliant
• Open API
• Zigbee 3.0 certified
1.2 Identify your Danfoss Ally™
Product Installation Guide - Languages Code no.
Danfoss Ally™ Gateway EN, DE, DA, FR, IT, PL, CS 014G240 0
Danfoss Ally™ Starter Pack EN, DE, DA, FR, IT, PL, CS 014G2440
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| © Danfoss | FEC | 2021.02 BC349733524454EN-000201
User Guide Danfoss Ally™ Gateway
1.3 Danfoss Ally™ components and communication map
We know how inter connectivity is the secret behind a truly smart home. Where devices are flawlessly
connected in an intelligent network. In a smart ecosystem that allows you to control your world in
your way.
The Danfoss Ally™ is Zigbee 3.0 certified. This means that it speaks the same wireless language as tons
of other smart home devices around the globe. Allowing you to connect the Danfoss Ally™ to your
existing smart home setup. And make your smart home even smarter.
BC349733524454EN-000201 © Danfoss | FEC | 2021.02 |
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Danfoss Ally™ Starterpack
Gateway & Radiator Thermostat
014G2440
Ally
RESET
USB
WAN
Danfoss Ally™ Starterpack
Gateway & Radiator Thermostat
014G2440
5 702420 004822
Ally
RESET
USB
WAN
User Guide Danfoss Ally™ Gateway
2. In the package
The Danfoss Ally™ Gateway are supplied with the Quick Guide, LAN cable, Power supply cable.
Danfoss Ally™ Gateway Quick Guide LAN cable Power supply cable
3. Technical specifications
Danfoss Ally™ Gateway
Device Function Smart Home Gateway
Recommended Use Residential indoor (pollution degree 2)
Application Radiators, water-based floor heating
LED Indicators (green) Power/Status, Network Connection
Button Press Reset Button for 5 sec. to perform factory reset
Power Supply 5 VDC
Adaptor 110 V ~ 240 VAC, 5V 1A DC
Power Consumption / Standby < 5 W / < 2 W
Wired Communication 10/100M Ethernet Port (RJ45, LAN)
Wireless Communication Zigbee / IEEE 802.15.4
Transmission Frequency / Power 2.4 GHz / < 20 dBm (79 mW)
Wide Open Transmission Distance 300 m outdoor line-of-sight
Firmware Update Support for over the air updates
Operation Temperature -10 °C to 55 °C
Storage Temperature -20 °C to 60 °C
Size 95 mm x 95 mm x 23 mm
IP class 20
Integrations Amazon Alexa, Google Assistant, Partner API
Approval, markings etc.
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| © Danfoss | FEC | 2021.02 BC349733524454EN-000201