Introducing the new Danfoss System Manager 800A series. The
System Manager AK-SM 800A series is an evolution of the global
System Manager 800 and represents a significant investment by
Danfoss in the Food Retail market. The AK-SM 800A maintains
familiarity and a deep application feature set but is enhanced via
several significant updates.
Product headline features
• All new Electronics platform supporting new Operating System
(based on Linux)
• Implementation of IT industry standard security protocols
(HTTPS, SSL/TSL 1.2, WPA2 encryption)
• Enhanced UI/UX - new yet familiar touch screen
• Full HTML5 web browser, known as StoreView Browser 5 (SvB5)
• New Utilities App (integrated in SvB5)
• Support of Mobile devices (Utilities App only)
• Retro-fit ready – includes EoL and legacy control functions
supporting smooth upgrade path
• Extended history capacity
• Secure Wi-Fi Access point – for site connection without
disrupting WAN network
Series Features (Model dependent)Benefits
Built in standard IT security best practice and protocolsSecure web connection (HTTPS), Secure e-mail, Encrypted data and secure software
Full Web browser interface Reduce tool complexity, utilization of modern web technology (HTML5), full view and
Mobile ready utilitiesKey functions broken into discrete apps, making task more user friendly and mobile
Refrigeration Control (centralized and de-centralized)Control your refrigeration application via built in Rack control or via de-centralized
Lighting Control (centralized and de-centralized)Control your lighting application via built in control or via de-centralized distributed
HVAC Control (centralized and de-centralized)Control your HVAC application via built in control or via de-centralized distributed
Energy saving technology (built in) Energy saving functions built in - no additional licenses to enable savings
Master Schedules Schedules Groups Central Defrost, Case lighting, Store / Outside Lighting, Night setback,
The mounting location should be flat, dry and free of major
vibrations. The AK-SM 800A should be mounted at eye level.
Environmental Range:
Operating temperature:
-10 – 50˚C (14 – 122˚F)
@ 95% RH (non condensing) IP20
Approvals
UL file: E31024
61B5
Class 2 or LPS in accordance with NEC.
Enclosure rating type 1
FCC ID: X02SPB209A
IC ID: 8713A-SPB209A
Electrical range:
For supply connections, use 16 AWG or larger wires rated for at
least 75 °C (167 °F). Use copper conductors only.
~ 100 – 240 V AC 50/60 Hz, 12 W Built in alarm relay,
Contact voltage:
Up to 240 V, Load: AC-1 (Ohmic) Current rating.
5 Amp AC-15 (inductive) Current rating. 3 Amp
LCD Touch Screen
Active TFT touch (thin-film transistor), SVGA 800 x 600
LCD Touch Screen – cleaning
• Use a soft lint-free cloth.
• The cloth may be used dry, or lightly dampened with a mild
soap cleaner or Ethanol.
•
Cleaner with Ammonia can be used, but with percentage max of 4%.
• Be sure the cloth is only lightly dampened, not wet. Never apply
cleaner directly to touch panel surface.
• Never use acidic or alkaline cleaners, or organic chemicals such
as: paint thinner, acetone, tolulene, xylene, propyl or isopropyl
alcohol, or kerosene.
International Certifications
Este equipamento não tem direito à proteção contra interferência
prejudicial e não pode causar interferência em sistemas
devidamente autorizados. Para maiores informações, consulte o
site da ANATEL - www.anatel.gov.br
Size
Unit Width 295 mm (11.6”), Unit Height 235 mm (9.3”),
Unit Depth 65 mm (2.5”)
Mounting holes 246 mm (9.7”) Width
Mounting holes 175 mm (6.9”) Height
Approvals:
Declaration of conformity info
- Regulation 2005/37/EC
- EN 12830, 07-1999
- EN 13485, 11-2001
- HACCP 080R1215
- CE 080R1213
- C-Tick 080R1214
- UL E31024
WARNING: To avoid risk of injury from electric shock,
ensure correct electrical isolation is made before working
within the enclosure.
CAUTION: Changes or modifications not expressly approved could void your authority to use this equipment
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired operation
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
NOTICE
FCC COMPLIANT NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications: Any modifications made to this device that are not approved by Danfoss may void the authority granted to the user by the FCC to operate
this equipment.
Any regulatory related concerns contact: global_approvals@danfoss.com
Danfoss Cooling
11655 Crossroads Circle
Baltimore, Maryland 21220
United States of America
global_approvals@danfoss.com
www.danfoss.com
EU CONFORMITY NOTICE
Hereby, Danfoss A/S declares that the radio equipment type AK-SM 800A is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address: www.danfoss.com
The following chapter describes the available connections on your AK-SM
800A.
Please note that not all connection points are currently active, please
refer to the drawing below for more details
Danfoss
80Z8105
USB 2.0 (x2
2.3 Network topology
Your AK-SM supports both MODBUS and Lon RS485 local
bus connections. For further detailed description of network
connections please refer to document ‘Data Communication
between ADAP-KOOL® Refrigeration controllers_RC8AC802’ Lon
RS485.
Follow standard topology guidelines for Lon RS485, with particular
respect to maximum cable length, when to use a repeater and
ensuring suitable resistors are in place.
Cable type
Cables twisted in pairs must be used, and they may be provided
with a screen. Some types of communication require a cable with
a screen to be used.
Examples:
For Lon RS485, MODBUS, RS485 Third party - General ‘EIA 485’
recom- mendation:
– Belden 9841, 24 AWG, 1 pair with screen
– Belden 3107A, 22 AWG, 2 pairs with screen
– Smartwire 043006AL, 22 AWG, 1 pair with screen
– Alpha wire 6453, 22 AWG, 1 pair with screen
– Carol C4841A, 24 AWG, 1 pair with screen
– Dätwyler Uninet 3002 4P 4 pairs with screen (CAT5 cable)
Power
Alarm Relay 1
Future use
Alarm Relay 2
Eth0 (WAN) Eth1 (Field)
Modbus 1CANbus
Modbus 2
LON (RS 485) or
LON (TP78)
USB 2.0 Host (800 mA)
When using the Lon RS485 network, ensure the Term. Switch
on the AK-SM is in the ‘ON’ position (enable internal resistor).
Any repeaters must also have 120 Ohm resistor in place.
Finally, ensure that the last controller on the network run also
has its end of line on line resistor enabled.
For Lon TP78 communication - Level 4 cable general
recommendation:
– Belden 7703NH, 22 AWG, 1 pair with screen
– Belden 7704NH, 22 AWG, 2 pair with screen
– Smartwire 106500, 22 AWG, 1 pair with screen
Wires with larger cross-section than AWG 22 is not recommended
Cable length
A cable length must not exceed 1200 m (4000 foot). A repeater
(Part # 084B2241 ) must be used for longer lengths.
The cable connection must be connected from controller to
controller, and no branches are allowed on the cable. If the cable
length exceeds 1200 m a repeater must be inserted. If the data
communication cable runs through an electrically noisy
environment which impairs the data signal, one or more repeaters
must be added to stabilise the signal.
When configuring Lon devices on the control bus, the highest
device address that can be can be used is 127 (max. 120
controller in total).
Remember to use 120 Ohm terminators on the last filed bus
controller device. Note also to enable (ON) the Term. Switch,
located above each network connection point on the AK-SM 800A,
this will enable the built in terminator(s) for each network point on
the AK-SM 800A.
Conductors
he two wires are looped from device to device. There are no
polarisation requirements. (On some controllers, the clamps are
designated A and B. On others there is no designation. Otherwise
the connections are identical.) If a screen is used, it must be
connected to the system device and any repeaters. A screen must
always be looped from device to device.
AK-SM
Danfoss
Danfoss
84B3286
84B3287
The screen must not be connected to anything else. (The screen is
earthed inside the screen and must not be earthed in any other way.)
Mid network connection
This example shows the AK-SM 800A series RS485 version used
in the middle of a network run. In this example ensure that both
ends of the controller run are fitted with 120 Ohm terminators.
Over the past several years Danfoss has offered versions of the
AK-SC 255 and AK-SC 355 which has a LonWorks® option of TP78.
As a physical layer of the LonWorks® protocol these older systems
offered x5 network connection points. Due to the global phase
out of the TP78 option by the OEM, Danfoss has made available
a special order version of the AK-SM 880A (080Z4029), which
will come pre-installed with a LonWorks® TP78 options card.
This ‘special’ version of the AK-SM 880A is designed to support
customers who wish to migrate from existing AK-SC 255 and AKSC 355 and AK-SM 800 TP78 systems.
Note: this version of the AK-SM 880A is not intended or available
in Europe and offers x4 TP 78 connection points.
The AK-SM 800A has two Modbus ports, at the time of writing
Modbus #2 is not currently enabled. The below information relates
to Modbus#1
The cable must be with screen. The cable is connected from
controller to controller, and no branches are allowed on the cable.
If the cable length exceeds 1200 m a repeater must be inserted. If
the data communication cable runs through an electrically noisy
environment which impairs the data signal, one or more repeaters
must be added to stabilise the signal.
‘The System Manager can be inserted in middle of network, ensure
System Manager termination is OFF. Refer to Danfoss document
‘RC8AC802 Data Communication’.
When configuring MODBUS devices on the control bus, the
highest device address that can be used is 199 (max. 120
controller in total)
The wires are looped from device to device.
A is connected to A.
B is connected to B.
The screen must be connected to the system device, all controller
and any repeaters.
A screen must always be looped from device to device.
The screen must not be connected to anything else.
AK-SM
MODBUS
R=120 ohm
MODBUS
R=120 ohm
Danfoss
Danfoss
Be sure to configure the MODBUS repeater AKA 222
(code#084B2240) to the correct baud rate.
See notes section at the back of this guide for MODBUS device
baud rate properties.
Refer to Danfoss Instructions RI8KN402 for further details on the
AKA 222 repeater’
To establish basic settings, an initial wizard is presented upon first
powering up your AK-SM 800A. This wizard appears only once
upon first time power up from new (out of the box) or if the system
database has been cleared (an option in the system configuration).
The following screens are presented;
1/8 Licensing (review and acknowledge terms and conditions)
2/8 Language (set required primary unit language)
3/8 Setup Administrator (create highest level user who later can
then create additional users.
Caution: Take note of user/password as Danfoss does not
have access to user profiles or passwords. Danfoss is not
responsible for the management of user passwords. If the
user/password is forgotten the ‘forgot password’ workflow
will need to be applied).
4/8 Setup Date/Time/Format
5/8 Setup system units
6/8 Notification of connectors (take note of connector locations
and what connectors are available)
7/8 Setup Network
8/8 Important software update notification.
(To ensure optimum operation, security and the latest features
ensure your AK-SM 800A is updated with the latest software.
Follow on screen prompts or visit ak-sm800a.danfoss.com for
the latest software packages. Also refer to chapter 4.3 for more
information on how to update your AK-SM 800A.)
After completion of the settings wizard the AK-SM 800A Series will
request a reset, where settings will saved. Commissioning activities
can now continue using Web wizards and control screens.
Local screen login
For security purposes, no system information or status is available
on the AK-SM 800A until a valid username and password has been
entered. To assist in the confirmation of inputting of credentials,
use the ‘show’ check box – this will show each character as you
input.
Forgot Credentials
This button can be used if you have forgotten your user name
or password. Danfoss cannot access or recover any user name
or password in the system, as these are stored in an encrypted
format. If your log in credentials are forgotten you will need
to enter new credentials, previous user credentials are not
recoverable. Please note that it is expected that one administrator
can always gain access to the system and thereby delete the
original user profile of the user who has forgotten their credentials
and create a new one, where the user would input a new
password.
If the administrator is not available or cannot perform this action,
the reset password workflow will need to be initiated. Follow the
on-screen prompts and press the ‘Reset password’ button, see
section 3.1 for more details.
Note: For security purposes, resetting of the password requires
specific unit information that is ONLY possible when in front of the
local AK-SM 800A screen.
The Configuration Comm screen allows important routing and
IP configuration to be set. With correct settings you will be able to
remotely connect to your AK-SM 800A series controller.
Use DHCP (On/Off)
Dynamic Host Configuration Protocol (DHCP) is a standard
network protocol that dynamically distributes network
configuration parameters, such as IP addresses. If you connect
the AK-SM 800A controller to a valid DHCP server the controller
will obtain an address automatically. The management (renewal,
binding and lease) of the IP address is fully automatic. It is strongly
recommended that DNS is used in conjunction with DHCP so to
keep track of dynamic addressing.
Use IP address as backup if DHCP fails (Yes/No)
If a non-reliable DHCP service is suspected, you can insert a fixed
IP address that will be used in the event of a DHCP failure. Under
normal network conditions this feature would not normally be
required.
Primary IP address
Your AK-SM 800A series controller is a so called ‘Primary’ when the
rotary address switch (located behind keyboard cover) is set to 0.
This automatically assigns the unit as a Primary and is used when
operating with multiple AK-SM 800A units (host network)
Preferred Hostname
If DNS is set to YES then a preferred hostname line appears.
Selecting YES to the preferred hostname will enable Primary node
name line (see below). If DNS is set to No, the site name and unit
name (site name-unit name) will be used by default.
Note: Site Name and Unit name should be configured under the
Configuration System screen.
Press to initialize
Use this function when a change to IP address or other IP related
modification has occurred. An initialization will not physically resset the AK-SM 800A
Press to reset unit
This function will physically cause the AK-SM 800A to reset, use
this when configuring Primary/Secondary host network
Ethernet 0 / 1
This reflects if an active Cat5 ethernet connection is seen
Eth(0) must be used for WAN/LAN communications
Internet (slider on/off)
Slide ON if remote communications is required via IP, then view
options under this
Use DNS (On/Off)
Domain Name System- select to YES to enable this feature and
take advantage of your networks naming service. When answering
YES (and with DHCP set to NO), the preferred host name line
appears together with Domain Server IP address. There are two
lines for the domain server IP or DNS name. Note that if DHCP is
set to yes, the domain server IP address lines are not visible.
Primary node name
Enter a name here, used to identify the AK-SM 800A controller on
the router.
Host Network (Enabled / Disabled)
If your AK-SM 800A will be part of an interconnected host network
of AK-SM 800A units, select ‘Enabled’ to this question. If there is
only 1 AK-SM 800A controller then leave set as Disabled.
SM800A on network (1-10) – Enter how many units will be on
host network.
Node to be used as (Primary / Secondary) – Select
‘Secondary’ for all units with rotary address switch set to 1 or
above.
No of external Internet (1-3)
If your AK-SM 800A series controllers will be made accessible via
an external IP address (i.e. on a 4G router/modem or INTERNET
connection) please ensure this is set to at least 1. This will allow the
insertion of an IP address that is the public facing address.
Note: the requirement to enable External Internet is ONLY
applicable for a host network configuration (AK-SM 800A units
that are interconnected via host network).
Type (IP/ Name) – Select IP for static addressing or Name if
using DHCP
Internet IP / Name address – Enter IP or Name (based on
above selection)
Web server port (user configurable)
Used to allow HTTPS traffic / support browser access to your AKSM 800A controller.
Use this function (if supported by your network) to sync the AK-SM
800A real time clock over the network, known as NTP. Requires
NTP sever address and Time Zone offset to be programed.
Note: Time Zone offset can be configured under the
Configuration Time screen
General IT security / Recommendations
The AK-SM 800A series device is an embedded controller designed
to be installed behind an appropriate router and firewall. Whilst
the AK-SM 800A offers many IT industry security technologies
(HTTPS, encrypted Wi-Fi, encrypted passwords...) Danfoss strongly
recommends the deployment using IT security best practices and
protocols.
The AK-SM 800A controller supports auto negotiated 10/100
Ethernet speeds.
The AK-SM 800A controller supports auto negotiated full / half
duplex Ethernet communications.
PortDescriptionUseUser configurable (in SM800A interface)
443HTTPSWeb communicationsYes
80Redirect onlyIt redirects to current https post when IP address is typedNo
For security purposes, no system information or status is available
on the AK-SM 800A until a valid username and password has been
entered. To assist in the confirmation of inputting of credentials,
use the ‘show’ check box – this will show each character as you
input.
Forgot Credentials
This button can be used if you have forgotten your user name or
password. Danfoss cannot access or recover any user name or
password in the system, as these are stored in an encrypted
format. If your log in credentials are forgotten you will need
to enter new credentials, previous user credentials are not
recoverable.
Please note that it is expected that one administrator can always
gain access to the system and thereby delete the original user
profile of the user who has forgotten their credentials and create
a new one, where the user would input a new password. If the
administrator is not available or cannot perform this action, the
reset password workflow will need to be initiated. Follow the onscreen prompts following ‘Reset password’ button.
Note: For security purposes, resetting of the password requires
specific unit information that is ONLY possible when in front of the
local AK-SM 800A screen.
Note: For the North American region, Danfoss Enterprise Services
(DES) can be called to initiate a password reset. The phone number
will be shown in the reset popup window, as shown below.
Depending on the AK-SM 800A region (country) configuration, the
initial contact point may differ. In essence, your first action is to
contact Danfoss Technical support for your region. Upon receipt
of your request to reset a password, Danfoss Technical support
will raise a support ticket capturing relevant details and ultimately
will provide a one off, time restricted (16 hours) user/password so
entry can be established. Upon using this code to gain access to
the AK-SM 800A you must update your user credentials with a new
password.
After logging in, by default the dashboard screen will be
presented. Note that a system preference is available under the
Configuration System screen where the option to define
either Dashboard, Equipment or Graphics as home screen is
available.
The home screen (indicated by the home icon) offers access to
different functions, described below;
USB Flash Drive
Access to the USB Flash drive (when inserted) is via the USB flash
drive icon. When a compatible USB flash drive (max. 32MB) is
inserted into any one of the three USB ports, the USB icon changes
to solid, indicating successful detection. Pressing this icon will
bring up the USB menu options.
Note: Be sure to correctly eject the USB drive, via the top menu
selection, corruption to the USB may occur if this is not done.
USB Flash Drive menu options
• Eject USB Drive: use this to correctly eject flash drive
• Update Software: Use this option to update the AK-SM 800A
via compatible software package (obtained via Danfoss ADAPKOOL support site)
• Export Database
• Import Database
• Import EDF
• Export Refrigeration report: CSV file format
• Export System Report: txt file format
• Export Cleared alarms: CSV file format
• Export Audit Trail: CSV file format
AK-SM 800A Wi-Fi Access Point
The AK-SM 800A is equipped with built in Wi-Fi access, designed
to support direct unit/user access. By default, Wi-Fi is disabled,
only authorized users can enable this feature. The AK-SM 800A
Wi-Fi access point can be used to connect a mobile device (smart
phone, tablet) or laptop/PC and when enabled will remain active
for 8 hours.
When connecting to the AK-SM 800A Wi-Fi, look for the wireless
network SSD name and select. The SSD name will reflect the host
address (rotary switch), since this is a point to point connection
only (host network view not supported).
Once connection to the AK-SM 800A network has been
established, open a compatible web browser (Google Chrome™ /
Apple Safari™, Chromium based Microsoft Edge™) and enter the IP
address shown on the Wi-Fi screen, the AK-SM 800A.
Web log on screen will be shown. Enter the AK-SM 800A user name
and password.
When connecting with a mobile device (i.e. smart phone) the AKSM 800A will auto detect this platform and will only present the
unit Utilities. If accessing with a desktop class browser, StoreView
browser 5 will be presented.
Note: If the Wi-Fi is enabled and the AK-SM 800A resets, for security
purposes, Wi-Fi will revert to disabled.
Info button
The info button hosts a drop down menu selection, where the
following is available;
About:
Shows unit information, software version, MAC and IP address
Licensing:
This screen will show any applied licenses
Terms:
End user terms and disclosure
Connections:
A technical view of active connections available on the AK-SM
800A.
Log out
Press the log out icon to exit and log out of the AK-SM 800A.
Note: The AK-SM 800A will detect inactivity and will auto log
off after a period of 20 minutes. This can be changed via the
Configuration->System screen (Idle timeout).
The second level of meu bar on the home screen offers the
following;
Fly-in Menu
Pressing the ‘grid button’ will trigger the fly-in menu. The purpose
of this menu is to provide quick links / utilities to important areas
of the AK-SM 800A.
Dashboard
With the Dashboard in focus (note grey focus line under
Dashboard), the left hand section of the screen will display
active alarms. The active alarm count will be shown as a red digit,
followed by the active alarm list. Press the ‘Open Alarm list’ button
to open a dedicated alarm screen.
The active alarm screen will show all current active alarms in the
AK-SM 800A unit. An active alarm is one where no user action has
occurred, for example the alarm(s) have not been acknowledged.
Use the check boxes to select or de-select different application
types (HVAC, Refrigeration, Lighting, Misc.). A search field can be
used to quickly search on device name.
Alarms on this list can be acknowledged individually or on bulk.
To perform a bulk acknowledgement ‘check’ the device box and
all entries will be selected – press the Acknowledge button to
execute this action. Note that this will be recorded in the Audit
trail.
Additional functions can be found along the top of the screen,
Cleared, service, status and info
Cleared
This screen will show all alarms that have been set to cleared.
Service
This screen allows the user to send test alarms, suspend alarms,
clear alarm log and delete alarm configuration. In addition, the
internal relay (found on the AK-SM 800A) can be configured.
Status
Provides a quick status view (offline) of your connected devices.
Top 5 alarming assets (past 7 days)
The upper right segment of the screen shows a rolling analysis of
what devices (top 5) are highest in terms of alarm occurrences.
This is for information only and may help guide the operator on
what to focus on to reduce alarm counts.
Enabled Energy Features
The AK-SM 800A includes several energy functions that provide
autonomous control and continuous savings of operational
efficiency, when combined with Danfoss controls. Any built-in
energy feature enabled in the system will show green in the list.
This information panel is designed to prompt users in ensuring
enablement of these included features, thus maximizing energy
efficiency of the store.
The AK-SM 800A offers the ability to create a custom screen,
populated with up to 15 points (OI, RO, SI, VO, Generic device).
Once configured, the custom screen can be seen by pressing
the second screen (2) button, found at the bottom right of the
dashboard screen.
Note: To configure datapoints to show in the custom screen,
navigate to the Configuration System Custom Screen. Here a
selection can be made – in the example opposite, point 1 has been
defined as a generic device (GN), Case 32 and the parameter u36
S6 Temp is selected.
Repeat this process for additional datapoints, upon completion
press the 2 button to view the points. The values on this screen will
auto refresh to provide an up to date status.
Equipment
To view a list of installed equipment, navigate to the equipment
screen from the dashboard (grey bar will be indicated under
Equipment menu).
Use the radio buttons to select which application type should
be listed (Refrigeration, HVAC, Lighting, Misc) – by default
Refrigeration is preselected.
A list of devices, grouped into Rack / Packs will be shown
(reflecting the configuration).
To view more information on a particular device, press the >
button, which will then show the device detail screen.
Graphics
To view any graphics loaded in the AK-SM 800A, navigate to the
graphics screen from the dashboard (grey bar will be indicated
under graphics menu)
Note: See the section on Utilities to get an overview on how to
configure and deploy graphics on your AK-SM 800A.
Once your AK-SM 800A has been configured, general navigation
and daily use is done via the Dashboard screen. The Dashboard
screen acts as the central system home page, where further system
details can be reached. The Dashboard and subsequent device
screens have been developed to provide an easy to use navigation
environment for the user, where typical status and setting can be
found.
Dashboard view / Menus
Once the correct user name and password has been entered the
Dashboard screen will load. The Dashboard screen will only reflect
what your application configuration has been set to. For example,
if your application does not have any HVAC configured the
Dashboard will not show the HVAC panel. Dashboard panels are
automatically generated depending on the configuration, no user
action is required to build the panels.
Utilities (fly in) menu
Press the ‘grid icon’ to view the utilities.
4.1 StoreView Browser 5 (SvB5)
This section describes the (web) browser interface of the AK-SM
800A, known as the StoreView Browser 5 or SvB5 for short.
Your AK-SM 800A includes web server technology that ‘serves’ data
that is then displayed in a compatible web browser. SvB5 provides
full access to all system screens and in some instances provides
additional features not available in the local touch screen due to
the preferred user interface (i.e. wizards are only found in SvB5)
SvB5 is a software module utilizing HTML 5, included in the AKSM 800A software package, the version of which can be seen in
the info screen(s) of your AK-SM 800A. For ease of use, no special
tools and setup is required, simply open a supported browser and
type the HTTPS address of your AK-SM 800A unit, for example;
https://192.168.1.50
Note: At the time of user guide publication, Google Chrome™
Chromium based Microsoft Edge™ and Apple Safari™ are
supported browsers for the AK-SM 800A.
Communications between your device/browser and the AK-SM
800A is encrypted using HTTPS technology.
Note: You may observe that your browser provides a warning,
suggesting that the connection to this site is not secure. In fact,
the browser is providing this user warning as it has detected a selfsigned certificate which it cannot verify from a public database. In
this instance you will need to continue to connect via the ‘proceed
to…’ option (depending on your browser choice).
4.2 AK-SM 800A Utilities
This section describes the various AK-SM 800A Utilities, seen when
connecting via a compatible browser. The Utilities are hosted in
the AK-SM 800A, as an individual software component and are
part of the AK-SM 800A software package.
When logging onto your AK-SM 800A via a (desktop grade)
compatible browser you will have access via the fly-in menu
(based on user permissions), located next to the File Menu. The
AK-SM 800A will recognize the browser type (mobile/desktop) and
will react accordingly. For example, when accessing your AK-SM
800A via a mobile platform, only the Utilities will be shown, if a
desktop grade browser is detected the full SvB5 interface will be
shown, with access to the Utilities as described.
At the time of publication, the AK-SM 800A and SvB5 supports
Google Chrome™, Chromium based Microsoft Edge™ and Apple
Safari™ mobile and desktop browsers. Refer to the chart below for
a detailed overview of platform and associated feature support.
Note: Whilst SvB5 is not currently engineered to support
responsive web design, enabling full mobile use, it is possible
to view and use SvB5 in a mobile tablet device that supports
browser Desktop mode (i.e. Apple iPad™ 10.2” and above). For best
SvB5 experience Danfoss recommends and supports PC/Laptop
configuration only.
Utilities - Information function
Selecting the information button will retrieve and show AK-SM
800A unit information. The most commonly used information
is located at the top of the screen. The Information screen also
contains version numbering for other technical software aspects
that may mostly be relevant to Danfoss.
To easily record / share unit information, use the download
icon, located in the upper right of the screen. This will initiate a
download, presented as a Comma Separated Value (.CSV) file (the
file will automatically be named YYYY/MM/DD/HHMMSS).
Utilities – Diagnostic Log
The diagnostic log is intended to capture technical information
about unit operation or system events. This log is designed
for Danfoss Technical support and is intended to gather large
amounts of data and is not intended to present a daily user audit
trail. An export feature is available that will easily download a
diagnostic log file, which can be sent to Danfoss for analysis.
Like many other modern electronic devices, it is important that
you maintain your AK-SM 800A with up to date software. Danfoss
has a policy of continued improvement and enhancement and will
regularly offer updates to your system. These updates may include
bug fixes, new enhancements and important updates for security
vulnerabilities. Updates can be categorized as ‘recommended’
or ‘mandatory’, with supporting documentation describing the
categorization. The following section describes the Software
Upgrade feature, found in utilities. Use this feature to remotely
update your AK-SM 800A series controller.
Important: To download the latest software package for your
AK-SM 800A series controller, visit www.ak-sm800a.danfoss.com
Operational scope and Important notes:
Once connected to your AK-SM 800A series controller you will
have access to the Utilities App. The Software Upgrade function
is currently designed for single SM800A units only. For example, if
you have a host network of multiple units, ensure you connect to
the actual unit (IP address) that you intended to update. To update
other units on the host network, be sure to log into that units
unique IP address and follow the same workflow.
Local Stored File
This method assumes you have previously downloaded a software
package from www.sm800a.danfoss.com and this package is
located on the device you are using to access your AK-SM 800A /
SvB5.
1. Click on the Local Stored File option and select the software
package via the ‘Choose File’ button. The file type is SPK
(software Package)
2. Press the Upgrade SM800A button to initiate the package
download to the SM800A
3. After the package has been downloaded and checked for
integrity, press the install button to execute the update. Note:
During the update process, your AK-SM 800A will reset, this
will temporarily disconnect your connection. Press the browser
refresh to reconnect after ~3 minutes.
4. An upgrade Log will appear, with the final status ‘Software
upgrade SUCCESSFUL!’, press the Home button to get back to
the Utilities.
The software packages available for your AK-SM 800A have unique
assigned ‘digital signatures’, this signature is then validated by the
AK-SM 800A to ensure the file has not be altered or tampered with.
Any software package that is modified will be rejected by the AKSM 800A and update will not be possible.
Important: Whilst upgrading your system, power must not be
interrupted at any time during the update process. Any power loss
during the update procedure may cause permanent damage or
corruption to your AK-SM 800A series controller.
Important: In host network applications (multiple interconnected
AK-SM 800A units) it is required that ALL units have the same
software installed. Failure to do so may result in unexpected
behavior and may affect control and monitoring of your store.
Utilities - Software update function
The software update utility offers two methods of
updating, Local Stored File and Web Connectivity
(note, in addition to using the Utilities, any of the
USB ports on your AK-SM 800A can also be used to
update software via a flash memory stick).
This method assumes you have connected to your AK-SM 800A
via a device that has access to the Internet. Selecting this option
will use your Internet connection to retrieve the latest AK-SM 800A
software package (from secure Danfoss software server) and with
the live browser connection to the AK-SM 800A unit, will update
software. Follow the screen prompts to perform a software update
via a web connected device. (Note: At this time Apple® based
platfrom(s) do not support the web connectivity function, if using
an Apple® device, use the Local stored file option described above)
Utilities- Operating System (Danux)
This function follows the same principle as described above for
software update, but is supporting the updating of the System
Managers operating system (OS). Your AK-SM 800A utilizes a Linux
based distribution, specifically for Danfoss and like all software
systems, updates may be required for feature or security reasons.
Utilities- Software Rollback
The Software Rollback function is designed to support the use
case where the operator wishes to revert to the last (previous)
version of AK-SM 800A software. The last/previously installed AKSM 800A software package (firmware, EDF’s, HTML..) will be reinstalled and your AK-SM 800A will run normally with this version
of software package.
Utilities- EDF Update
EDF files are digital files that represent actual hardware/control
products connected to your AK-SM 800A. When connecting
devices to the AK-SM 800A it is required to have the correct EDF
file to support that device, model, type and software version. As
part of ongoing operations, it will likely be needed to update
the EDF files or library of EDF files as new products or software
variants enter the market. Typically, each time Danfoss issues new
AK-SM 800A software update it will include the latest EDF files.
However, during software release cycles it may be required to
update individual or a group of EDF files that did not come or were
not available at time, in this instance you can update the library of
EDF files in your AK-SM 800A. Using the same principles as seen
in software updates, you have a section of local stored file or Web
connectivity.
Utilities - Graphic Editor
Using the Graphic Utility
The graphic utility allows custom graphics to be viewed at the
local AK-SM 800A display or when communicating via Web.
These graphics must be built and loaded in the controls on a host
network.
Basic operation
This utility will only function on controls that are programmed and
communicating. The host network must be operational for data
from all controls to be retrieved into the Graphic utility.
Once graphics are built the files are transmitted to all controls.
Local graphics will only be applicable to match the unit
communication address number.
The local SM800A graphics screen can only display data points
programmed on this specific control. The Web graphics will display
data points programmed on any SM800A on the host network.
The initial files, Jpeg and PNG, have size requirements that must be
adhered to. The graphics files are not imbedded in the database
when exported or imported.
The DPJ file, project file, should be stored in a location allowing
for future access. You can modify overlaying points at any time
by opening the graphic utility, but the original Jpeg or PNG is not
available.
The AK-SM 800A browser (using Google Chrome) will support
a total of 5 web graphic views supporting custom Jpeg or PNG
drawings, and 5 custom PNG views for each local AK-SM 800A unit.
In addition to these graphical drawing the system parameters are
mapped to display current sensor readings and status of digital
inputs and relays. This may serve as an easy means to display data
on the local and web screens. If no graphic is loaded the screen
will be blank. If no graphic is loaded for the web application the
tab for “View Graphics” is not available.
Select Graphic Editor from Utility menu.
To access EDF packages manually (when using the local stored file
option), use the following link ak-sm800a.danfoss.com.
Note: To ensure the integrity of the AK-SM 800A only approved,
digitally singed software packages will be allowed to be installed
in the AK-SM 800A. Be sure that the tool chain you are using (i.e.
MCX Shape) has the ability to export digitally signed files.
Available EDF packages will have the format of ‘SM800A_EDF_
YYYYMMDD.epk
Utilities- Export Database
This utility allows for the export of the AK-SM 800A database.
When initiated, the database will download to your browser
download folder. The file will have a YYYYMMDD format with file
format .dpk
Utilities- Import Database
This utility allows the user to select a compatible database file,
and then import. The import procedure is done in a simple two
step process. Step one is to download the selected database file to
the AK-SM 800A, a file security check is performed, and the file is
uncompressed. The next step is the actual installation, where the
unit will reset.
Prior to starting a build, these basic size requirements must be
adhered to per the pop up screen shown
JPEG or PNG for web graphics: < 1 MB
PNG for local graphics: 800x450 pixels and 8 or 24 bit (no alpha
channel).
On initial entry into the graphic utility all data points are
automatically retrieved for overlaying
Selection of drawing
Step 1: Import the Jpeg or PNG file to be used for both web
graphics and SM 800A graphics.
Select “Manage graphics” and using pop-up window select
number of drawings to be used for Web (up to 5) and number of
drawings to be used for SM 800A (up to 5 per control). Use the
browse option to select the Jpeg or PNG drawings to import.
The SM800A PNG will be specific to the unit as indicated below Ie;
Unit 0. The SM800A graphics will need to be selected for the other
controls on the host network by first selecting another control ie;
Unit 1 followed by selecting/importing the PNG files.
When all drawings have been imported select “Save” to continue.
Step 2: Open the datapoints that will be overlaid.
The imported drawings will be displayed one at a time by the
selection of either the “Browser View” or “SM Local Screen”. When
using the local screen option the drawings will be specific to the
SM800A unit number. See below
Using the data tree on left select the data type ie; Analog sensor,
Digital input, etc. Select the IP addresses for the SM 800A’s to drag
and drop the point on overlay.
For the SM Local Screen graphics there will be only one IP address
as you can only select points for that control.
Step 3: Aligning layout
Any datapoint overlaid can be individually setup. Once the
datapoint is placed on the drawing, and highlighted blue, a
doubleclick of the left mouse button will display a pop up. This
allows for the datapoint to be displayed in different formats.
When the data point is highlighted blue the arrow keys on
keyboard can now move the point for alignment.
Step 4: Loading the files in controls.
With datapoint overlay complete the package must be transmitted
to the controls.
The “Save” button will transmit all the files to each controller in the
host network.
A pop up window details the download status.
When the download is complete a pop up window notifies that
the units must be reset for the new graphics to be implemented.
Step 5: Import and export the graphic package
All the files used to build graphics are stored in a xxx.dpj file
When selecting “export” a pop up asks for file name and the
complete graphic package will placed in the download folded.
Ensure the naming identifies the store.
When selecting “Import” a pop up asks for file to be loaded to all
controllers. This file must be specific to the store or data points will
not be will be incorrectly labeled.
Utilities – Cleared Alarm Log
This utility presents a visual list of ALL previously cleared alarms
from the AK-SM 800A. The cleared alarm log screen also allows the
download of the units cleared alarms in .CSV file for easy sorting
Note: Clearing the Alarm Log via the Alarm->Service screen does
NOT delete this list. The cleared alarm log remains active and will
continue to append to the list as alarms clear.
Utilities- Browser Certificate
Browser certificate management tool
Communication with the system manager via web interface is
encrypted when (as default) HTTPS is enabled. The AK-SM800A
uses a self-signed certificate (SSC) and whilst the connection is
secure, your web browser will likely mark the connection as not
trusted. To facilitate a trusted connection between your web
browser and the AK-SM800A, the SM800A browser certificate must
be signed by an authority known to the browser.
The browser certificate feature under the Utilities section is a
tool intended for customer use and allows the creation of a CRS
(Certificate Signing Request) allowing the customer to self-sign or
obtain a Certificate Authority (CA) signed certificate. Once signed,
the certificate is uploaded back to the SM800A - thus creating a
root of trust between SM800A and browser.
Key notes:
• When the generate request is made, a new private key with
2048 bits is created using RSA
• The hash function uses 256 bits
• The certificate will expire after 365 days
The following procedure can be followed for the browser
certificate management tool, where a Certificate Signing Request
(CSR) will be initiated, resulting in a configuration file containing a
new private key with 2048 bit RSA encryption.
1. Navigate to the Utilities section of the SvB5 and select browser
certificate
2. The info screen will be shown
3. Navigate to the ‘Generate’ screen and fill in the following
information
4. Country
5. Domain
6. IP Address
7. Organization
8. Press the generate button which will output a csr file
9. This crs file then must be signed by a trusted authority, usually
via the following options
10. The user pays an internationally trusted CA (e.g. VeriSign,
DigiCert) to sign the certificate. In this case the browser already
has the root and intermediate certificate installed.
11. The user acts as a certificate authority to sign the CSR, installs
root and intermediate certificates in user browser
12. Once the CSR is signed the user uploads the file through the
web interface (Upload menu). The system manager first checks
if the uploaded certificate is valid and ensures that a matching
<domain>.key file exists. Finally, it runs a test to check if the
uploaded certificate matches the private key (<domain>.key)
that was created along with CSR. If the test passed, the current
certificate is replaced, else the changes are rolled back and an
error is returned. If the update was successful a summary of
the new certificate is sent back as response.
The image below is a graphical representation of this workflow.
Under this selection custom settings can be made for the
SvB5 via the Preferences pop up window.
Refrigeration report
When selecting the Refrigeration Overview report it is possible
to output a current status report of configured refrigeration. The
report will display current value, setpoint, alarm, defrost and
device address. The report can be exported to PDF, CSV and Print.
Note: It is also possible to export the Refrigeration report to a USB
flash drive in simple text format, which is mounted in the AK-SM
800A USB port (user must be authorized).
Download report
It is possible to download a text file which contains AK-SM 800A
information and configuration. The report includes information
about the whole unit setup, alarms, schedules, scanned devices,
audit trail and the controller database.
Note: Report setup (what to include) can be made under
Configuration System System Report screen.
Log Off
As described.
4.5 Dashboard
The Dashboard screen will only reflect what your application
configuration has been set to. For example, if your application
does not have any HVAC configured the Dashboard will not show
the HVAC panel. Dashboard panels are automatically generated
depending on the configuration, no user action is required to
build the panels.
Upon the Dashboard loading, if any active alarms are present the
built in alarm buzzer can be heard. To silence the alarm press the
silence button. This does not acknowledge or clear any alarms.
The Dashboard allows for a consolidated ‘system’ view, where any
configured AK-SM 800A on a host network will be shown.
Tips: Use the + buttons to zoom into a dedicated application
panel.
If there is more than one AK-SM 800A configured on a host
network, access to the individual unit can be done via the
configuration menu (a drop-down list of configured units will be
shown). Single click a line item to jump into more / additional
details.
Any active alarms will be shown in the Dashboard alarm panel.
To view more details regarding the alarm, click the relevant alarm
line. An alarm info box will appear with further details regarding
the alarm.
In addition to more information, the info box also allows the
authorized user to Mute/Acknowledge the alarm and to jump to
the device detail screen.
Use the Mute/Ack button to acknowledge the alarm. When
pressed the alarm will ‘move’ to the Acknowledge list.
To view all system alarms (known as global alarms) use the Alarms
tab (found on the main menu).
Status and Service screens
Global acknowledge list
Global cleared alarm list
Global active alarm list
Service screen
Under the service screen tab, test alarms can be configured and set.
The system view provides a generic yet graphical view of your
configured controls.
The same principle of the navigation tree can be seen in the left
side of the screen. The system view screen shows any configured
Rack or Pack, with associated evaporator circuits. To see additional
System View (Refrigeration)
information, hover your mouse pointer over an icon, a pop up box
will appear showing additional information. To view additional
information and gain access to settings click the ‘show Detail’
button. A dashboard will slide across, where a Status, Settings
and Manual operation can be seen. Simply click an asset to
highlight and the detail table will update with reference to this
selected device. Once complete with the device settings, close the
dashboard by clicking the ‘Hide Detail’ button.
4.8 Device detail
Whilst the Dashboard screen will show basic asset information
(AK-SM 800A unit address, Asset Name, Value, Status and alarm),
more detailed information can be found by clicking an asset line
in the Dashboard. The resulting device detail screen will reflect
more details and settings. The device detail screen is designed to
provide key status and operational settings for the selected device.
Easy navigation to other assets is done via the navigation tree.
2
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1
The screen image below highlights some of the main areas of the
device detail screen:
1. Application / device selection tree
2. Device Detail Menu (select overview menu for manual
operation selections-if available)
3. Device details and history plot
4. Device menu (depending on menu selection in section 2)
The schedule view provides a system wide view of schedules
(previously configured) in your AK-SM or host of controllers. The
following schedules are currently supported under the schedule view.
Shutdown (Generic controllers - i.e. AK-CC)
Defrost (Generic controllers - i.e. AK-CC)
Case Lights (Generic controllers - i.e. AK-CC)
Night Setback (Generic controllers - i.e. AK-CC)
If a host network of AK-SM units are configured, a full system view
can be seen by selecting the folder icon, for a (AK-SM) unit display
click the relevant heading under the folder view. The schedule
screen includes a mouse hover over, that indicates (per circuit) the
schedule times.
Change the graphical view to text (table) form, Print, save as PDF
or save as CSV.
4.10 History (Logs)
To access your AK-SM history, select the history tab.
Upto 8 datapoints can be viewed at any given time on the history
screen.
When viewing data in the history view the tool bar has a set of
functions to enable various actions to be performed. From left to
right, the following functions are available.
Export history function
This feature allows the user to export the previously collected
history data.
A pop up window asks the user to select a file format, the
following formats are possible.
.hst (Danfoss history file format)
.csv (Excel compatible spreadsheet)
Saving any collected history as a file allows for future loading
and view, use the ‘Load history from file’ button to load any saved
history files.
Note: A .hst file is a compressed history file created and used by
the AK-SM 800A.
Print
Print (printer or PDF) your graph view
Load History from file
Use in conjunction with the export function.
Convert .hst filr to .csv file format
To view history data in a spreadsheet, use this function to convert
from the .hst format to .CSV
Collecting and viewing history
1. From the history page, press the collect button.
2. Select the required datapoints and time/date range. Multiple
points can be collected but only 8 can be later shown in the
history screen at any given time. After the datapoints have
been downloaded, a dialogue box will appear which provides
two options:
- Select points to draw
- Save to .hst file (for later view)
3. The graph will be presented for view and analysis. Use the
zoom buttons or hold the left mouse button and hold for zoom
area. Moving the mouse pointer will show a tool tip with point
description, time/date and value.
Load history group from file
Used in conjunction with the save history feature. Use this
feature to load any previously save datapoint groups. When
opening the history group file the system will prompt for the
file location. Once loaded a ‘select datapoint’ box will appear with
the datapoints already pre-selection.
Save history group from file
This feature allows the user to save a set of history datapoints.
Typically, this feature would be used when a set of datapoints
is frequently needed to be loaded and viewed. Once the
datapoints are saved, this history group can then be easily loaded thus saving time in selecting datapoints.
Preferences
Date, time and unit preferences for graph presentation.
Show/Hide Grid
Reset Zoom
Click and hold the left mouse button and drag to create zoom
area. This function resets zoom coordinates.
Page controls
When displaying large volume of data use the pages buttons to
move forward, back or jump forward / back.
The following section describes how to configure your AK-SM
800A to facilitate a host network. The AK-SM 800A host network
can support up to a max of 10 interconnected AK-SM 800A units.
The practice of interconnecting on a host network allows for
support of larger applications or to separate discrete control
applications onto dedicated AK-SM 800A units. For example, HVAC
and Refrigeration control could be done via dedicated AK-SM
800A units. The host network requires an IP Ethernet connection to
each AK-SM 800A unit. Once configured all AK-SM 800A units can
be viewed in a consolidated format via a web browser.
Note: Ensure a common user / password is applied to all units in
the host network. A consolidation view is only available via SvB5,
not local screens.
Primary device configuration
Make sure you have suitable fixed IP or DHCP addresses for each
of your AK-SM 800A units you wish to deploy on the host network.
Also ensure all Ethernet cables are connected.
Make sure the rotary address switch (located behind cover plate)
is set to 0 (Zero), which will define your AK-SM 800A as the Primary
node on the host network.
Navigate to the Configuration/Comm screen and check your unit
has a valid Primary IP address. Set the ‘Host Network’ question to
Enabled. Enter the number of System Manager units you intend to
have on the host network.
After all changes are complete reset the Primary AK-SM 800A unit.
4.12 Secondary device configuration
Make sure the rotary address switch (located behind cover plate)
is set to the appropriate number. For example, setting the switch
to 1, will define the unit as a Secondary device address 1. All units
in the host network must have unique host network addresses
(address 0 is always Primary).
Once you have set the rotary address switch, reset the unit and
allow the AK-SM 800A to boot up. Navigate to the Configuration/
Comm screen and check your unit shows the Primary IP address.
Set the ‘Host Network’ slider to Enabled. Enter the number of
System Manager units you intend to have on the host network
(matching what you have already set in the Primary unit)
Make sure the Secondary unit has a valid IP address.