Danfoss AK-SM 800 User guide

User Guide

AK-System Manager

AK-SM 800 Series

ADAP-KOOL® Refrigeration Control System

www.danfoss.com

User Guide | AK-System Manager, AK-SM 800 Series

Contents

Chapter 1: Product Introduction

Product Introduction ....................................................................................... 3

Speciﬁcations ..................................................................................................... 4

Chapter 2: Installation and start-up conﬁguration

Installation ........................................................................................................... 5

Connections ........................................................................................................ 7

Network topology ............................................................................................ 7

Lon RS485 Topology .............................................................................. 8

MODBUS topology ................................................................................. 9

First time startup ............................................................................................. 10

AK-SM 800 Host Network Conﬁguration ................................................ 10

Connecting to AK-SM 810 ............................................................................ 12

Initial Conﬁguration - language.................................................................13

Remote Management Tool (RMT) ............................................................. 14

System Upload / Download ........................................................................ 15

Device Management

(Conﬁguration/System/Device Management) ..................................... 16

IP Conﬁguration and suggested security settings ............................. 17

Chapter 3: Navigation and use

General navigation, operation and use (via web) ............................... 19

Connecting to your AK-SM .......................................................................... 19

Dashboard view ...............................................................................................19

File.........................................................................................................................20

Auto History Log Collection ........................................................................23

Auto Alarm Log Collection .......................................................................... 24

Managing alarms .............................................................................................25

Device detail .....................................................................................................26

System view ......................................................................................................27

Schedule view .................................................................................................. 28

History (Logs) ....................................................................................................29

Collecting and viewing history .................................................................. 30

Chapter 4: Conﬁguration

Initial Conﬁguration - Web Wizard ........................................................... 32

Copy Wizard ......................................................................................................35

Network Nodes ................................................................................................36

System conﬁguration (Time settings / preferences) ..........................37

Communication ...............................................................................................40

Alarms..................................................................................................................40

Control tab .........................................................................................................47

Chapter 5: Master Control Functions

Rail Heat ..............................................................................................................53

Schedules ........................................................................................................... 56

Customized control ........................................................................................ 59

Suction Pressure Optimization .................................................................. 60

Adaptive Liquid Management ...................................................................62

AKC ON (Evap shutdown when injection oﬀ) ......................................63

Coordinated Adaptive Defrost ..................................................................64

Chapter 6: Advanced features and conﬁgurations

Managers Override .........................................................................................65

Light .....................................................................................................................66

Lighting Conﬁguration .................................................................................66

Dimming control via AK I/O ........................................................................69

HVAC Conﬁguration .......................................................................................71

Miscellaneous Conﬁguration ......................................................................74

Energy .................................................................................................................87

Energy Conﬁguration ....................................................................................87

Energy Measurement / Load shed ............................................................ 91

Detail  Energy ...............................................................................................93

Enterprise Load Shed (via Danfoss EDS Service) .................................94

Demand Limiting ............................................................................................95

Boolean Logic / Calculations ......................................................................96

Chapter 7: Device support

Danfoss AKC Support (Via AK-PI 200) ......................................................98

Service Tool Support....................................................................................102

CoreSense™ (MODBUS) Support ............................................................ 103

AK-SM 800 Device support guidelines ................................................. 104

Chapter 8: Miscellaneous

Recommended method for upgrading your

AK-SM 800 series front end ...................................................................... 105

Ordering .......................................................................................................... 108

Document History ....................................................................................... 108

Glossary of terms .......................................................................................... 109

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User Guide | AK-System Manager, AK-SM 800 Series

Chapter 1: Product Introduction

Product Introduction

Your Application

The Danfoss AK-System Manager (AK-SM) is a modern solution for the food retail markets. The AK-SM uses the latest technology to provide the maximum beneﬁt to the end user, both in terms of energy saving optimization, control options and user friendly access. Designed speciﬁcally with the food retail applications in mind, the AK-SM provides all the functionality and tools to provide full application ‘coverage’, for the Refrigeration control and monitoring application.

The Danfoss AK-SM represents the most ﬂexible answer to today’s demands & balances cost eﬀective control, continuous energy optimization and long term ﬂexibility via miscellaneous inputs and boolean logic commands, all built in to one easy to use front end controller.

Modern Technology at work for you

Modern tools like the built-in USB ﬂash drive port allows for easy ﬁrmware updating & saving of the database. All part of the AK-SM package is the Remote Management Tool, a simple yet powerful application that allows remote updates, software management and the saving of databases on the AK-SM. Full remote access is powered by the AK-SM built in web server, providing you with an advanced web browser environment in which to control, view & monitor all your important assets.

AK-SM Headline Features

*License dependent

Refrigeration Control (centralized and de-centralized methods)

Energy saving technology (built in) Master control, Suction optimization, scheduling, enterprise load shed

Schedules Groups Central Defrost, Case lighting, Store / Outside Lighting, Night setback, Shutdown

Flexible Alarm Routing / Output e-mail, IP address, relay

Built in MODBUS, LonWorks® network More scope for control solutions - Established protocols

Full color VGA Local screen view & access Access all areas of your system from easy to use local screen

Built in Buzzer & 2-tone LED Easy local level alarm notiﬁcation

Support for Danfoss AK I/O modules I/O module support oﬀering extended and ﬂexible control, monitoring

Local screen custom graphics Create simple & clear graphic screen with only ‘key parameters’ shown - simply the

Consolidated store view Show a consolidated web view of your store, not just individual AK-SM controllers. View

600 History points Large history storage capacity to ensure HACCP compliance & service level detail

Web browser custom graphics Create custom web graphics that present in the AK-SM web screens. Map any datapoint

Multiple users / user levels Deﬁnable user list with clear authorization levels

Multiple language support Local & Browser language support

USB ﬂash drive support (load,save and update software) Reduce commissioning time & Cost

Full web browser access Standard web browser connection provides access to all areas of the system

Built in Boolean Logic commands Create your own logic to control even the most obscure application

Remote Management Tool Remotely manage your system - Update software, save database, controller ﬁle

Service Tool support Gain access to Danfoss AK2 based controls via Service Tool tunneling

Control and monitor your Refrigeration application via centralized (Rack) or de-centralized (Case/Pack) dependent on your control needs.

management of your services. Max.5 BMP’s max. 100 log points each

all data from all interconnected AK-SM devices in common web browser pages

from any AK-SM controller and vizualize in the web.

Max.5 JPG’s max. 200 log points each

management, load images, allowing custom image & mapping of parameters

Beneﬁts

HVAC Control AK SM 820 and AK-SM 880 oﬀer HVAC support

Lighting Control All systems support Lighting Control

User Guide | AK-System Manager, AK-SM 800 Series

Speciﬁcations

The mounting location should be ﬂat, dry and free of major vibrations. The AK-SM 800 should be mounted at eye level.

Environmental Range:

Operating temperature:

-10 – 55˚C (14 – 131˚F) @ 90% RH (non condensing)

IP20

Electrical range:

~ 100 – 240 V AC 50/60 Hz, 12 W Built in alarm relay, Contact voltage: Up to 240 V, Load: AC-1 (Ohmic) Current rating. 5 Amp AC-15(inductive) Current rating. 3 Amp

LCD

Active TFT colours (thin-ﬁlm transistor), SVGA 800 x 600

Size

Unit Width 295 mm (11.6”), Unit Height 235 mm (9.3”), Unit Depth 65 mm (2.5”) Mounting holes 246 mm (9.7”) Width Mounting holes 175 mm (6.9”) Height

Approvals:

Declaration of conformity info

- Regulation 2005/37/EC

- EN 12830, 07-1999

- EN 13485, 11-2001

- HACCP 080R1215

- CE 080R1213

- C-Tick 080R1214

- UL E31024

WARNING: To avoid risk of injury from electric shock, ensure correct electrical isolation is made before working within the enclosure.

USB Access door Active USB Flash drive (use for load/save database and AK-SM software) User Authorization required’

Not currently Used

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User Guide | AK-System Manager, AK-SM 800 Series

Chapter 2: Installation and start-up conﬁguration

Installation

Tools needed

1. Bubble level

2. Small slotted screwdriver for connector screws

3. Torx 8 screwdriver for releasing the electronic unit and for fastening the unit when recessed mounted

4. Screwdriver for ﬁxating the AK-SM 800

5. Pen for marking the 2 lower ﬁxation holes

6. Larger slotted screwdriver for releasing the Technician lid

Wall Mounting- box

1. Attach screw to the wall

2. Mount AK-SM 800 to the screw

3. Loosen Technician lid (three sides)

4. Remove Technician lid

5. Level the AK-SM 800

6. If drilling is necessary, mark up 2 screws in Connector part.

7. Attach the Connector part to the wall using another 2 screws

Wall Mounting- wiring

Insert cables through the rubber grommets

Strip the cables Strip the wires

Secure wires in

Strain relief the cables

connectors by screwdriver

 For installation in countries where UL Listing is required, please refer to the installation instruction provided with the product.

User Guide | AK-System Manager, AK-SM 800 Series

Carefully replace the keypad, ensure that it securely snaps into place

From the backside: Slide the 3 fastener into the housing part The screws are inserted into the fasteners Secure the unit by tightening the screws

Wall Mounting- Panel recessed

From the front: A hole of the size 280 x 220mm is machined The AK-SM 800 is inserted in the hole

Remove Technician lid From the back, push cables inside the housing

Insert the plastic divider to separate and make sure ﬁrmly snaps into place. The plastic insert is provided in the accessory bag and is required for panel mounting the unit where UL Listing is required.

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User Guide | AK-System Manager, AK-SM 800 Series

Connections

The following chapter describes the available connections on your AK-SM 800.

Please note that not all connection points are currently

active, please refer to the drawing below for more details

not cu rrently

used

Power Supply Alarm relay

(used to place unit in

Boot switch

boot loader mode)

RJ 45 LAN, Use shielded Ethernet cable

Network topology

Your AK-SM supports both MODBUS and Lon RS485 local bus connections. For further detailed description of network connections please refer to document ‘Data Communication

between ADAP-KOOL® Refrigeration controllers_RC8AC802’ Lon RS485

Follow standard topology guidelines for Lon RS485, with particular respect to maximum cable length, when to use a repeater and ensuring suitable resistors are in place.

Cable type Cables twisted in pairs must be used, and they may be provided with a screen. Some types of communication require a cable with a screen to be used.

Examples:

For Lon RS485, MODBUS, RS485 Third party - General ‘EIA 485’ recommendation:

- Belden 9841, 24 AWG, 1 pair with screen

- Belden 3107A, 22 AWG, 2 pairs with screen

- Smartwire 043006AL, 22 AWG, 1 pair with screen

- Alpha wire 6453, 22 AWG, 1 pair with screen

- Carol C4841A, 24 AWG, 1 pair with screen

- Dätwyler Uninet 3002 4P 4 pairs with screen(CAT5 cable)

For Lon TP78 communication - Level 4 cable general recommendation:

- Belden 7703NH, 22 AWG, 1 pair with screen

- Belden 7704NH, 22 AWG, 2 pair with screen

- Smartwire 106500, 22 AWG, 1 pair with screen

Wires with larger cross-section than AWG 22 is not recommended. ( Eg. AWG 20 and 19).

not currently used

MODBUS ﬁeld bus

Address switch (used when conﬁguring multiple SM units

When using the Lon RS485 network, ensure the Term. Switch

on the AK-SM is in the ‘ON’ position (enable internal resistor). Any repeaters must also have 120 Ohm resistor in place. Finally, ensure that the last controller on the network run also has its end of line on line resistor enabled.

Lon (RS485) ﬁeld bus

User Guide | AK-System Manager, AK-SM 800 Series

Cable length A cable length must not exceed 1200 m (4000 foot). A repeater (Part # 084B2241 ) must be used for longer lengths.

Lon RS485 Topology

The cable connection must be connected from controller to controller, and no branches are allowed on the cable. If the cable length exceeds 1200 m a repeater must be inserted. If the data communication cable runs through an electrically noisy environment which impairs the data signal, one or more repeaters must be added to stabilise the signal.

When conﬁguring Lon devices on the control bus, the

highest device address that can be can be used is 127 (max. 120 controller in total)

Remember to use 120 Ohm terminators on the last ﬁled bus controller device. Note also to enable (ON) the Term. Switch, located above each network connection point on the AK-SM 800, this will enable the built in terminator(s) for each network point on the AK-SM 800.

Conductors

The two wires are looped from device to device. There are no polarisation requirements. (On some controllers, the clamps are designated A and B. On others there is no designation. Otherwise the connections are identical.) If a screen is used, it must be connected to the system device and any repeaters. A screen must always be looped from device to device.

The screen must not be connected to anything else. (The screen is earthed inside the screen and must not be earthed in any other way.)

R=12 0 ohm

AK-SM

R=12 0 ohm

AK-SM

Mid network connection

This example shows the AK-SM 800 series RS485 version used in the middle of a network run. In this example ensure that both ends of the controller run are ﬁtted with 120 Ohm terminators.

Over the past several years Danfoss has oﬀered a version of the AK-SC 255 and AK-SC 355 which has a LonWorks® option of TP78. As a physical layer of the LonWorks® protocol these older systems oﬀered x5 network connection points. Due to the global phase out of the TP78 option by the OEM, Danfoss has made available a special order version of the AK-SM 880 (080Z4009), which will come pre-installed with a LonWorks® TP78 options card. This ‘special’ version of the AK-SM 880 is designed to support customers who wish to migrate from existing AK-SC 255 and AK-SC 355 TP78 systems. Please note that this version of the AK-SM 880 is not intended or available in Europe’ , and oﬀers x4 TP 78 connection points.

R=12 0 ohm

TP 78-Version

RS 485

R=12 0 ohm

AK-SM

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User Guide | AK-System Manager, AK-SM 800 Series

MODBUS topology

The cable must be with screen. The cable is connected from controller to controller, and no branches are allowed on the cable. If the cable length exceeds 1200 m a repeater must be inserted. If the data communication cable runs through an electrically noisy environment which impairs the data signal, one or more repeaters must be added to stabilise the signal.

‘The System Manager can be inserted in middle of network, ensure System Manager termination is OFF. Refer to Danfoss document ‘RC8AC802 Data Communication’.

When conﬁguring MODBUS devices on the control bus, the

highest device address that can be used is 199 (max. 120 controller in total)

The wires are looped from device to device. A is connected to A B is connected to B. The screen must be connected to the system device, all controller and any repeaters. A screen must always be looped from device to device. The screen must not be connected to anything else.

AK-SM

MODBUS

R=12 0 ohm

MODBUS

R=12 0 ohm

AK-SM

Be sure to conﬁgure the MODBUS repeater AKA 222 (code#084B2240) to the correct baud rate.

See notes section at the back of this guide for MODBUS device baud rate properties.

Refer to Danfoss Instructions RI8KN402 for further details on the AKA 222 repeater’

User Guide | AK-System Manager, AK-SM 800 Series

First time startup

A new feature in 08.045 is initiated when installing and powering up your AK-SM 800 series for the ﬁrst time, a wizard style guide will appear on the local screen. The idea of this initial settings wizard is to allow the Commissioning user to conﬁgure the basic parameters required for setup. Note that once a AK-SM 800 series database ﬁeld has been set, the initial settings wizard will no longer be displayed, the work-ﬂow is only designed to run once on new systems.

The following screens will be presented in the initial settings wizard;

LANGUAGE (this selection will also set the system units of measurement)

DATE/TIME PREFERENCES USERS/PASSWORDS COMM

After completion of the settings wizard the AK-SM 800 Series will request a reset, where settings will saved. Commissioning activities can now continue using Web wizards and control screens

AK-SM 800 Host Network Conﬁguration

The following section describes how to conﬁgure your AK-SM 800 to facilitate a host network. The AK-SM 800 host network can support up to a max of 10 interconnected AK-SM800 units. The practice of interconnecting on a host network allows for support of larger applications or to separate discrete control applications onto dedicated AK-SM 800 units. For example HVAC and Refrigeration control could be done via dedicated AK-SM 800 units. The host network requires an IP Ethernet connection to each AK-SM 800 unit. Once conﬁgured all AK-SM 800 units can be viewed in a consolidated format via a web browser of via the StoreView Desktop. Note that the consolidation view is only available via the browser or StoreView desktop, not local screens.

Master device conﬁguration

Make sure you have suitable ﬁxed IP or DHCP addresses for each of your AK-SM 800 units you wish to deploy on the host network. Also ensure all Ethernet cables are connected.

Make sure the rotary address switch (located behind keypad) is set to 0. Zero deﬁnes your AK-SM 800 as the master node on the host network.

Navigate to the Conﬁguration/Comm screen and check your unit has a valid Master IP address. Set the ‘Host Network’ question to Enabled. Enter the number of System Manager units you intend to have on the host network.

After all changes are complete reset the master AK-SM 800 unit

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User Guide | AK-System Manager, AK-SM 800 Series

Slave device conﬁguration

Make sure the rotary address switch (located behind keypad) is set to the appropriate number. For example, setting the switch to 1, will deﬁne the unit as a slave device address 1. All units in the host network must have unique host network addresses (address 0 is always master).

Once you have set the rotary address switch, reset the unit and allow the AK-SM 800 to boot up. Navigate to the Conﬁguration/ Comm screen and check your unit shows the Master IP address. Set the ‘Host Network’ question to Enabled. Enter the number of System Manager units you intend to have on the host network (matching what you have already set in the master unit)

Make sure the slave unit has a valid IP address.

To validate the host network has been correctly conﬁgured and all System Managers can see each other refer to the Master unit ‘info’ screen. Here you should see all AK-SM 800 on the host network

User Guide | AK-System Manager, AK-SM 800 Series

Connecting to AK-SM 810

This section describes the steps in making an initial connection to the (screen-less) AK-SM 810 product. Once initial connectivity has been established, the system can be conﬁgured using standard workﬂows, as all menus, features and functions are identical to the AK-SM 820.

1. Set the rotary address switch to position 9 and power up unit. By setting address 9 the SM810 will be set to a ﬁxed IP address of 192 .168.1.161

2. Connect to the AK-SM810 via a suitable Ethernet cable to your PC, which should be running either RMT or StoreView Desktop

3. Using the address 192.168.1.161 connect to the AK-SM 810, log in using either factory set User Name and Password (Supervisor \ 12345) or what has previously been deﬁned

4. After system conﬁguration has been completed, it is recommended to apply a known ﬁxed IP address in the Conﬁguration > Comm screen. By adding a ﬁxed IP address it will ensure subsequent connections can repeatedly be performed without issue.

5. Power Oﬀ the AK-SM 810

6. Set rotary switch to 0 (is used as Master), else set to desired slave address

7. Power unit up and validate connection by using static IP address used in the Comm screen

8. Make sure that the web port is not changed to port 1041.

Doing so will render the unit unaccessible! Port 1041 is reserved for AK-ST 500 service tunnelling and does

not provide access to the web interface.

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User Guide | AK-System Manager, AK-SM 800 Series

Initial Conﬁguration - language

The following section describes the recommended actions to get your AK-SM up and running.

Escape

Home

(System View)

Back Shift

Previous Next

Page Up Page Down

Menu Navigation

The following section describes the recommended actions to get your AK-SM up and running.

Local keypad - button layout

Setting language for local SM display

Your AK-SM can display several diﬀerent languages. The factory default the unit will display English, in addition your required language can also be enabled. Follow the simple

Alarms Conﬁguration

Numeric keypad

Note: The AK-SM 800 supports standard USB keyboards. This may oﬀer a more convenient method of text input whilst in the commissioning phase. Use the USB socket (located behind the front panel lid).

Steps below to display your preferred language in the local screen;

1. Press the Conﬁguration button, and if required enter the factory default user name and password (Supervisor, 12345)

2. It is strongly recommended to always change the default password. Failing to do so poses a sever security risk also on protected networks

3. Using the arrow keys, navigate to the ‘System’ menu.

4. Using the down arrow, navigate to the Language line and select your required language

5. Select your language for ‘Display’. The unit will then request a reset.

Select language Display language

User Guide | AK-System Manager, AK-SM 800 Series

Remote Management Tool (RMT)

The Remote Management Tool (RMT) is a PC software application tool that is designed to support the AK-SM, both in commissioning and service. The RMT is a powerful tool that allows full oﬄine programming and simulation of AK-SM databases, providing the opportunity to save considerable on site commissioning times. In addition, the RMT tool has various remote management features, facilitating complete system management. Creating custom images for the AK-SM web browser is also another function of the RMT tool. The following features can be seen in the RMT;

• Oﬄine web Programming

Launch oﬄine web simulator(s) to allow full oﬄine AK-SM database programming, with controller simulation you can fully pre-program your application and save the resulting database to USB for on site install.

• Program simulation

From within the web browser session simulate board and point variables to test calculations and system behaviour

• Custom Graphics

Use your own Jpeg or bitmp ﬁle to create custom images, mapped with any conﬁgured system datapoint

• File Transfer

FTP is not available from ﬁrmware v08.080 and later. Remotely connect, load and access system ﬁles (html web & EDF device ﬁles) Retrieve datapoints

• Address Book Save your most commonly connected site details to allow for one click connection

• Tools

Download System software, backup (save) & load database ﬁles.

• Language

Compatible in multi- languages

The RMT tool is available from your Danfoss sales oﬃce with associated supporting documentation.

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User Guide | AK-System Manager, AK-SM 800 Series

System Upload / Download

When to use Upload / Download function.

Your AK-SM 800 oﬀers both Online and Oﬄine conﬁguration methods. Understanding the concept of these diﬀerence methods will help in determining the use of the Upload or Download feature.

Upload = Retrieve ﬁeld bus controller device settings and sync with AK-SM 800 database

Download= Send controller device settings held in the SM800 to the ﬁeld bus controller

Online Conﬁguration:

Online conﬁguration is where the site application has live control devices (i.e. Danfoss AK-CC 550) connected to a ﬁeld bus and the SM800 will be used to conﬁgure the settings and conﬁguration of these control devices. Since the AK-SM 800 has the ability to oﬀer online and oﬄine programming it is important to sync the AK-SM 800 database BEFORE attempting any online conﬁguration or setpoint changes. The UPLOAD function is used to ‘retrieve’ the control device settings and update the SM800 database. Once the upload is performed and completed any subsequent device setpoint changes done via the SM800 will get immediately sent to the ﬁeld device (no need to perform upload/download)

Upload Example: A contractor arrives on site and connects the control devices to the ﬁeld bus. The contractor performs a network scan to ensure all nodes on the network are present. After the network scan the contractor performs an upload function, which will sync the AK-SM 800 database with the settings that exist in the ﬁeld bus control devices. The upload will take the settings from the control devices and sync to the SM800 database. Once the upload is complete the contractor can continue to conﬁgure via the AK-SM 800 and change settings in the control devices.

Oﬄine Conﬁguration: With the use of the RMT tool, a comprehensive AK-SM 800 oﬄine conﬁguration can be accomplished without even being connected to any control device or AK-SM 800. For many customers and users this represents a considerable time saving in the conﬁguration phase (assuming the site deﬁnition is known).

By selecting the appropriate AK-SM 800 simulator in the RMT tool you can simulate (in an oﬄine state) a AK-SM 800 installation,

complete with control device selections (known as EDF selections). The EDF device selections come pre-set with factory parameter settings. Once your application has been deﬁned and any EDF setting changes made, the simulator (including all EDF’s) can be saved in a AK-SM 800 database format. This saved AK-SM 800 database ﬁle can then be later loaded to a live AK-SM 800 on site and all the control device settings (contained in the EDF ﬁles) can be ‘pushed down’ to the relevant connected live control devices to conﬁgure them. [Note that for some Danfoss controls the Main Switch is required to be in the oﬀ mode before settings can be written].

To ensure the original ‘oﬄine’ AK-SM 800 database (which holds all the control EDF device settings) is in sync with the live control devices the ‘DOWNLOAD’ function is required. It is critical that the AK-SM 800 is in sync with the live control devices since the parameters in the SM800 database could be diﬀerent to the parameters residing in the live control device(s). Use the Download function when you have performed an oﬄine conﬁguration of your application.

Download Example: A contractor opens the RMT tool and decides to fully conﬁgure the AK-SM 800 which will be used in a supermarket in the following week. He knows how many and what type of devices will be on site and decides to deploy the RMT tool to oﬄine program the AK-SM 800 database. After selecting the device type(s), via the EDF selections the contractor decides to conﬁgure some key parameters per the customer application. Finally the AK-SM 800 database is saved to USB and the following week the contractor arrives on site. The AK-SM 800 on site is connected to all the control devices via the ﬁled bus and a network scan is performed to check ﬁeld communications is valid. The contractor loads the AK-SM 800 database and performs a DOWNLOAD function to ensure that the settings made oﬄine now get sent to the devices on the ﬁeld bus.

The Upload and Download function can be found under Conﬁguration>Network Nodes.

Note: Due to ﬁeld bus speeds, quantity of data sets and devices the Upload or Download function can take several minutes. On sites with a large number of devices Danfoss recommends selecting 30 to 40 devices at a time and repeating the procedure.

User Guide | AK-System Manager, AK-SM 800 Series

Device Management (Conﬁguration/System/Device Management)

The purpose of the Device Management feature is to control the amount of active device ﬁles at any given time (max 1000), thus saving system RAM and improving system performance.

The updated ﬁle management screen are eﬀective with AK-SM 800 software version 8.021.

By default the most common controller types are set to ‘Enabled’. Groups which are not enabled (Disabled) are not actively loaded into system RAM. To enable any controller group simply double click the group and from the action menu select ‘Enabled’.

As device ﬁles are Enabled / Disabled the ﬁle counter will reﬂect the total number of active device ﬁles. The term ‘Files’ in this case, is actually the total number of device selections available. For example, a controller such as an AK-CC 550 has 10 diﬀerent applications. Therefore each application is a ‘selection’. Then the number of selections is multiplied over several software versions that may be available for that device.

The maximum number of active selections per front end will now be 1000

This means that once the controller selection reaches 1000, you will need to disable groups of those devices not being used, in order to keep this number at, or below 1000. A message will be presented to alert if the capacity has been reached.

Using the network scan or Refrigeration layout/scan wizard will automatically enable any group is detected on a scan (even if the device ﬁle was previously set to ‘disabled’).

EDF’s not packaged within the ‘MAI’ ﬁle for the AK-SM 800 will be available via the Danfoss Support web site http://www.ak-sm800. danfoss.com. When installing the latest AK-SM 800 ﬁrmware package, recently released / new EDF device ﬁles may not be included.

The ‘Interim ED3’ collection of ﬁles are the ones which were not included in the MAI (master application install), and can also include either new ﬁles or updates of existing ﬁles after the software release date.

In this situation, there are two recommended methods to update your AK-SM 800 system.

Note: Only version 08.07x and above supports device ﬁles that have an extension of .ed4

Option 1 – Local screen - USB ﬂash drive

a) Download latest EDF zip ﬁle from the AK-SM 800 support site

b) Review the enclosed ‘ReadMe’ document to see what’s

included in this ﬁle collection

c) Copy the relevant ﬁle into the root directory of a USB ﬂash drive.

Note, only 1 ﬁle can be loaded at a time

d) Log in as Supervisor at the AK-SM 800

e) Insert USB ﬂash drive and follow menu prompt to install the

required ‘ED3/4’ and Device.ls3 ﬁles (only one at a time). Note that the Ephrases.tbl ﬁle is not currently set up to be loaded via USB. – see the RMT section below.

Make sure to always disable all device groups that are not in use. When performing a re-scan, device groups are activated automatically if any devices within the groups are detected. Exceeding the max number of active devices may result in unexpected list behavior.

16 | BC316842192932en-001001 © Danfoss | DCS (vt) | 2020.03

User Guide | AK-System Manager, AK-SM 800 Series

IP Conﬁguration and suggested security settings

The ConﬁgurationComm screen allows important routing and IP conﬁguration to be set. With correct settings you will be able to remotely connect to your AK-SM 800 series controller. Note that after making any changes in this screen a system re-set is required to save settings.

Use DNS (Yes/No)

Domain Name System- select to YES to enable this feature and take advantage of your networks naming service. When answering YES (and with DHCP set to NO), the preferred host name line appears together with Domain Server IP address. There are two lines for the domain server IP or DNS name. Note that if DHCP is set to yes, the domain server IP address lines are not visible.

Use DHCP (Yes/No)

Dynamic Host Conﬁguration Protocol (DHCP) is a standard network protocol that dynamically distributes network conﬁguration parameters, such as IP addresses. If you connect the AK-SM 800 controller to a valid DHCP server the controller will obtain an address automatically. The management (renewal, binding and lease) of the IP address is fully automatic. It is strongly recommended that DNS is used in conjunction with DHCP so to keep track of dynamic addressing.

Use IP address as backup if DHCP fails (Yes/No)

If a non-reliable DHCP service is suspected, you can insert a ﬁxed IP address that will be used in the event of a DHCP failure. Under normal network conditions this feature would not normally be required.

Master IP address

Your AK-SM 800 series controller is a so called ‘master’ when the rotary address switch (located behind keyboard cover) is set to 0. This automatically assigns the unit as a master and is used when operating with multiple AK-SM 800 units (host network)

Preferred Hostname

If DNS is set to YES then a preferred hostname line appears. Selecting YES to the preferred hostname will enable Master node name line (see below). If DNS is set to No, the site name and unit name (site name-unit name) will be used by default.

Note: Site Name and Unit name should be conﬁgured under the ConﬁgurationSystem screen.

Master node name

Enter a name here, used to identify the AK-SM 800 controller on the router.

Host Network (Enabled / Disabled)

If your AK-SM 800 will be part of an interconnected host network of AK-SM 800 units, select ‘Enabled’ to this question. If there is only 1 AK-SM 800 controller then leave set as Disabled.

SM800 on network (1-10) – enter how many units will be on host network

Node to be used as (Master / Slave) – Select ‘Slave’ for all units with rotary address switch set to 1 or above

No of external Internet (1-3)

If your AK-SM 800 series controller will be made accessible from an external location (outside of LAN/Internet), then this feature needs to be enabled with at least 1 external internet ID. Once at least 1 external internet line is added the type (see below) can be entered. The use of the external internet conﬁguration is to ensure remote web browsers or Store View Desktop can access your AK-SM 800 from outside of the local area network.

Type (IP/ Name) – This is a new feature added in software version V08_027 and higher. Select IP for static addressing or Name if using DHCP

Internet IP / Name address – Enter IP or Name (based on above selection)

Web server port (user conﬁgurable)

Used to allow HTTP traﬃc / support browser access to your AK-SM 800 controller. Danfoss strongly recommends changing the

factory default to something other than port 80 if used outside of LAN network or exposing to the Internet. For example, change web server port to 5080. From ﬁrmware G08.080 FTP access is removed and not available for security reasons.

IP Port Use Notes

80 web browser This port is user conﬁgurable but factory set to 80

20 & 21 RMT tool (from version 4.15 HTTP transfer is supported) This port is user conﬁgurable only in ﬁrmware prior to G08.080

25 E-mail E-mail output

3001 XML Used for XML communications

1041 Service tool (ST500 ver. 3.29d and higher) used for tunneling through SM800 series to AK2 controller

User Guide | AK-System Manager, AK-SM 800 Series

FTP Server port (user conﬁgurable)

The AK-SM 800 series controller uses ‘Active’ FTP. Used to transfer database and EDF ﬁles. Danfoss strongly recommends changing

the factory default to something other than port 21

FTP Data port (user conﬁgurable)

The port used to support ﬁle transfer

Network timing support (NTP)

Use this function (if supported by your network) to sync the AK-SM 800 real time clock over the network, known as NTP. Requires NTP sever address and Time Zone oﬀset to be programed.

Note: Time Zone oﬀset can be conﬁgured under the ConﬁgurationTime screen

General IT security / Recommendations

The AK-SM 800 series device is an embedded controller designed to be installed behind an appropriate router and ﬁrewall. The AK-SM 800 itself does not oﬀer routing or ﬁrewall options, additional security steps must be taken to secure appropriate levels of security dependent on the application needs.

Danfoss recommends changing the default user name and password, used to log into the AK-SM 800 series controller.

Danfoss recommends changing the default web server port if used outside of secure LAN network.

Ensure the AK-SM 800 is behind a well conﬁgured ﬁrewall(i.e. port forwarding rules, FTP access (FTP is disabled from ﬁrmware version G08.080.054), HTTP access). A well conﬁgured router/ ﬁrewall will help in;

Firewall between our controllers and the Internet

The ability to designate the ports/protocols allowed to our controllers

The ability to limit and monitor in-store IP connections to our controllers.

The AK-SM 800 controller supports auto negotiated 10/100 Ethernet speeds.

The AK-SM 800 controller supports auto negotiated full / half duplex Ethernet communications.

From ﬁrmware G08.080 FTP access is removed and not available for security reasons.

User Guide | AK-System Manager, AK-SM 800 Series

Chapter 3: Navigation and use

General navigation, operation and use (via web)

Once your AK-SM has been conﬁgured, general navigation and daily use is done via the Dashboard screen. The Dashboard screen acts as the central system home page, where further system details can be reached. The Dashboard and subsequent device screens have been developed to provide an easy to use navigation environment for the user, where typical status and setting can be found.

Connecting to your AK-SM

Using a standard web browser or your StoreView Desktop application, enter your AK-SM IP address

The factory default User name & password: User Name: Supervisor Password: 12345

Preferences Refrigeration Report Download Report History Log Collection Alarm Log Collection Log Oﬀ

Dashboard screen

System View screen

Dashboard view

Once the correct user name and password has been entered the Dashboard screen will load. The Dashboard screen will only reﬂect what your application conﬁguration has been set to. For example, if your application does not have any HVAC conﬁgured the Dashboard will not show the HVAC panel. Dashboard panels are automatically generated depending on the conﬁguration, no user action is required to build the panels.

To guarantee the best experience when connecting to your

AK-SM, ensure you PC has the latest version of Adobe® Flash®

Schedule screen

History (logs)

Use the simulator tool to

simulate conﬁgured Misc

points (only available through

RMT oﬀ line tool)

Active alarm panel

Lighting panel Misc panel Energy panel

Global alarms (all

connected

AK-SM units)

Expand panel buttonData poll refresh info Refrigeration panel HVAC panel data communication status

Device detail screen Info screen (software

version, etc)

Central AK-SM

conﬁguration screens

Upon the Dashboard loading, if any active alarms are

present the built in alarm buzzer can be heard. To silence the alarm press the silence button. This does not acknowledge or clear any alarms.

User Guide | AK-System Manager, AK-SM 800 Series

File

Preferences

Setup the preferred start screen

Visualize the Misc section on the dashboard

Enable or disable sound if an alarm occurs

Enable or disable the possibility to minimize or close Storeview Desktop

Enable or disable the possibility to resize or minimize Storeview Desktop

Logs the user oﬀ after a time of inactivity

Enable or disable the possibility to logon automatically if Storeview Desktop starts. If the function is enabled, credentials are needed.

Section to customize graph colors for analog and digital lines. Used in displaying history.

User Guide | AK-System Manager, AK-SM 800 Series

Refrigeration Report

When selecting the Refrigeration Overview report it is possible to output a current status report of conﬁgured refrigeration. The report will display current value, setpoint, alarm, defrost and device address. The report can be exported to PDF, CSV and Print.

It is also possible to export the Refrigeration report to a USB ﬂash drive in simple text format, which is mounted in the AK-SM 800 USB port (user must be authorized).

User Guide | AK-System Manager, AK-SM 800 Series

Download report

It is possible to download a text ﬁle which contains all information’s of the unit. It is information’s about the whole unit setup, alarms, schedules, scanned devices, audit trail and the controller database. If some of the information’s is not needed, a setup can be made under Conﬁguration/System/System Report

System Report : Store Name : Super Store Store Id1 : Store Id2 : Street : Millerstreet 63 City : 46569 Baltimore Phone : Mac Address : 00:0B:2D:08:00:17 Unit Address : 0 Unit Name : Superstore Unit 1 Created on : 03/07/14 09:02 Software Version : G08.020 Software Created : 14/02/14 10:55 Factory Application : G08F011 Boot-loader : 9.3 CPU Base Board : 2 CPU Version : MPC5125 V1.0 CPLD Version : 2 Dynamic RAM : 256 Mbyte MRAM : 512 Kbyte Serial Flash : 64 Mbyte ST Device ID 0x76 Parallel Flash : 64 Mbyte Unknown Device ID 0x7e2301 RAM Disk : 40 Mbyte 24% Full IP Address : 192.168.178.24

Licensed features: Refrigeration HVAC Lighting Com-Trol

User Guide | AK-System Manager, AK-SM 800 Series

Auto History Log Collection

The user can create with Store view Desktop a daily or weekly export of Log data. The computer running Store View must be permanently connected to the AK-SM 800 network and remain running in order to auto collect log data.

The ﬁle format can be CSV for further use in Excel or other tools or HST to reread the data with Store view Desktop. To export Store view Desktop must be connected to the AK-SM 800.

Enable/Disable the auto collection

Selection of the ﬁle format

Separator for CSV (, or ;)

Collection rate daily or weekly

Select the destination folder for the

exported ﬁles

Select the sample rate for

the exported ﬁle

Conditions, if the frequently export is always used:

1. Add Store view Desktop to the PC auto start section

2. Disable in “Preferences” the log oﬀ after inactivity period

3. Enable the auto logon feature and set the credentials

Selection of data points

User Guide | AK-System Manager, AK-SM 800 Series

Auto Alarm Log Collection

The user can create with Store view Desktop a daily or weekly export of alarms.

The computer running Store View must be permanently connected to the AK-SM 800 network and remain running in order to auto collect alarm data.

Enable/Disable the auto collection

Separator for CSV (, or ;)

Collection rate hourly,daily, weekly, monthly

Export of all alarms or only active, acknowledged or cleared alarms

Select the destination folder for the

exported ﬁles

Collection rates: Hourly – no additional setup is needed Daily – Time stamp is needed Weekly – Time stamp and day of the week is needed Monthly – Time stamp and day of the month is needed

Conditions, if the frequently export is used:

1. Add Store view Desktop to the PC auto start section

2. Disable in “Preferences” the log oﬀ after inactivity period

3. Enable the auto logon feature and set the credentials

User Guide | AK-System Manager, AK-SM 800 Series

Managing alarms

Any active alarms will be shown in the Dashboard alarm panel. To view more details regarding the alarm double click the relevant alarm line. A alarm info box will appear with further details regarding the alarm.

In addition to more information, the info box also allows the authorized user to Mute/Acknowledge the alarm and to jump to the device detail screen.

Use the Mute/Ack button to

acknowledge the alarm. When

pressed the alarm will ‘move’ to the

Acknowledge list

Alarm info pop up

Click the detail button to jump to the device detail screen

To view all system alarms (known as global alarms) use the Alarms tab (found on the main menu)

Global alarm screen

Global acknowledge list

Global active alarm list

Status and Service screens

Global cleared alarm list

Service screen

Under the service screen tab, test alarms can be conﬁgured and set.

Export Alarms Export to CSV ﬁle

User Guide | AK-System Manager, AK-SM 800 Series

Device detail

Whilst the Dashboard screen will show basic asset information (AK-SM unit address, Asset Name, Value, Status and alarm), more detailed information can be found by double clicking an asset line in the Dashboard. The resulting device detail screen will reﬂect more details and settings. The device detail screen is designed to provide key status and operational settings for the selected device. Easy navigation to other assets is done via the navigation tree. The screen image below highlights some of the main areas of the device detail screen.

Navigation Tree

Status | Settings | Manual Operation tabs

Device alarms/History/Schedules and Advanced View

Controller group menu (based on the controller type)

‘Snap shot’ history

Full screen button

Status

Under the status tab, common read only datapoints are shown

Settings

Under the settings tab, read and write values can be shown. Double click a line to make changes (if authorized)

Manual Operation

Under the Manual Operation tab, key user override functions are available

Use the ‘Advanced view’ screen to access Measurements and Settings side by side. This screen is useful to access all read/write parameters for the particular controller

Advanced screen

User Guide | AK-System Manager, AK-SM 800 Series

System view

The system view provides a generic yet graphical view of your conﬁgured controls.

The same principle of the navigation tree can be seen in the left side of the screen. The system view screen shows any conﬁgured Rack or Pack, with associated evaporator circuits. To see additional information, hover your mouse pointer over an icon, a pop up box will appear showing additional information. To view additional information and gain access to settings click the ‘show Detail’ button. A dashboard will slide across, where a Status, Settings and Manual operation can be seen. Simply click an asset to highlight and the detail table will update with reference to this selected device. Once complete with the device settings, close the dashboard by clicking the ‘Hide Detail’ button.

System View (Refrigeration)

Gain access to more details via the ‘Show Details’ button

User Guide | AK-System Manager, AK-SM 800 Series

Schedule view

The schedule view provides a system wide view of schedules (previously conﬁgured) in your AK-SM or host of controllers. The following schedules are currently supported under the schedule view;

Shutdown (Generic controllers - i.e. AK-CC) Defrost (Generic controllers - i.e. AK-CC) Case Lights (Generic controllers - i.e. AK-CC) Night Setback (Generic controllers - i.e. AK-CC)

If a host network of AK-SM units are conﬁgured, a full system view can be seen by selecting the folder icon, for a (AK-SM) unit display click the relevant heading under the folder view. The schedule screen includes a mouse hover over, that indicates (per circuit) the schedule times.

Change the graphical view to text (table) form, Print, save as PDF or save as CSV

User Guide | AK-System Manager, AK-SM 800 Series

History (Logs)

To access your AK-SM history, select the history tab. Upto 8 datapoints can be viewed at any given time on the history screen.

History Tool bar

When viewing data in the history view the tool bar has a set of functions to enable various actions to be performed.

Export history function

Export to .hst or csv ﬁle format. Saving the collected history points (as .hst) will allow the user to re-load these at a later date (via the ‘load history from ﬁle’ button

Load history from ﬁle

Load a saved .hst ﬁle to view

Convert history ﬁle to .CSV

Zoom

Page control

Load history group from ﬁle

Preferences

Save history group to ﬁle

(Creates a ﬁle that contains deﬁned parameters.

This saves time locating the parameters when loading a graph)

User Guide | AK-System Manager, AK-SM 800 Series

Collecting and viewing history

1. From the history page, press the collect button

2. Select the required datapoints and time/date range. Multiple points can be collected but only 8 can be later shown in the history screen at any given time. After the datapoints have been downloaded, a dialogue box will appear which provides two options:

- Select points to draw

- Save to .hst ﬁle (for later view)

3. The graph will be presented for view and analysis. Use the zoom buttons or hold the left mouse button and hold for zoom area. Moving the mouse pointer will show a tool tip with point description, time/date and value.

Show curves (provides a computed rounding of the analog curve)

Show Symbols (each symbol represents a sample)

Save History Group to ﬁle (saving time for frequent datapoint selections)

This feature allows the user to save a set of history datapoints. Typically this feature would be used when a set of datapoints is frequently needed to be loaded and viewed. Once the datapoints are saved, this history group can then be easily loaded - thus saving time in selecting datapoints.

Load History Group from ﬁle

Use this feature to load any previously save datapoint groups. When opening the history group ﬁle the system will prompt for the ﬁle location. Once loaded a ‘select datapoint’ box will appear with the datapoints already pre-selection

Export History data

This feature allows the user to export the previously collected history data. A pop up window asks the user to select a ﬁle format, the following formats are possible; .hst (Danfoss history ﬁle format) .csv (Excel compatible spreadsheet) Saving any collected history as a ﬁle allows for future loading and view, use the ‘Load history from ﬁle’ button to load any saved history ﬁles.

+ 80 hidden pages

Danfoss AK-SM 800 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual