1.2Settings menu .................................................................................................................................................................5
2.3Domestic hot water ........................................................................................................................................................ 10
3.1.1For the user .................................................................................................................................................... 12
3.2About the documentation .............................................................................................................................................. 13
3.2.1About this document...................................................................................................................................... 13
3.2.2Meaning of warnings and symbols ................................................................................................................ 15
3.3About the system............................................................................................................................................................ 16
3.3.1Components in a typical system layout ......................................................................................................... 16
4.3.2Main menu screen.......................................................................................................................................... 24
4.3.4Detailed screen with values ........................................................................................................................... 27
4.4Turning operation ON or OFF ......................................................................................................................................... 28
4.4.2To turn ON or OFF .......................................................................................................................................... 29
4.5Reading out information................................................................................................................................................. 30
To read out information................................................................................................................................. 30
Possible read-out information ....................................................................................................................... 30
4.6.1About space heating/cooling control............................................................................................................. 31
4.6.2Setting the space operation mode................................................................................................................. 31
4.6.3Determining which temperature control you are using ................................................................................ 32
4.6.4To change the desired room temperature .................................................................................................... 33
4.6.5To change the desired leaving water temperature ....................................................................................... 33
4.7Domestic hot water control............................................................................................................................................ 35
4.7.1About domestic hot water control................................................................................................................. 35
4.8Preset values and schedules........................................................................................................................................... 39
4.8.2Setting the energy prices................................................................................................................................ 39
4.8.3Using and programming schedules................................................................................................................ 42
4.10.1To configure time and date............................................................................................................................ 53
6.1Overview: Maintenance and service .............................................................................................................................. 56
7 Troubleshooting57
ETVH/X16S18+23DA6V+9W(G) + ETBH/X16DA6V+9W
Daikin Altherma 3 H HT F+W
4P586456-1 – 2019.07
Table of contents
7.1To display the help text in case of a malfunction........................................................................................................... 57
7.2To check the malfunction history ................................................................................................................................... 57
7.3Symptom: You are feeling too cold (hot) in your living room........................................................................................ 58
7.4Symptom: The water at the tap is too cold.................................................................................................................... 58
Disinfection mode. Even if you turn OFF tank heating operation ([C.3]: Operation >
Tank), disinfection mode will remain active. However, if you turn it OFF while
disinfection is running, an AH error occurs.
1Go to [C.3]: Operation > Tank.
2Set operation to On or Off.
To change the tank temperature setpoint
In Reheat only mode, you can use the tank temperature setpoint screen to read
out and adjust the domestic hot water temperature.
1Go to [5]: Tank.
2Adjust the domestic hot water temperature.
a Actual domestic hot water temperature
b Desired domestic hot water temperature
In other modes, you can only view the setpoint screen but not modify it. Instead,
you can modify the settings for the Comfort setpoint [5.2], Eco setpoint
[5.3] and Reheat setpoint [5.4].
To change the weather-dependent curve for the tank
User reference guide
10
1Go to [5.C] Tank > WD curve.
2Change the weather-dependent curve.
There are 2 types of WD curves: slope-offset curve (default), and 2-points
curve. If needed, you can change the type in [2.E] Main zone > WD curve
type. The way to adjust the curve depends on the type.
ETVH/X16S18+23DA6V+9W(G) + ETBH/X16DA6V+9W
Daikin Altherma 3 H HT F+W
4P586456-1 – 2019.07
Slope-offset curve
X1X2
c
d
Y1
Y2
Y3
Y4
ab
Y1
Y2
Y3
Y4
X1X2
ab
c
d
Y1
Y2
X1X2
2 | Quick actions
Slope. When slope is changed, the new
preferred temperature at X1 is
unequally higher than the preferred
temperature at X2.
X1, X2 Outdoor ambient temperature
Y1~Y4 Desired tank temperature
a WD curve before changes
b WD curve after changes
c Slope
d Offset
Possible actions on this screen
Select slope or offset.
Increase or decrease the slope/offset.
When slope is selected: set slope and go to offset.
When offset is selected: set offset.
Confirm changes and return to the submenu.
Offset. When offset is changed, the
new preferred temperature at X1 is
equally higher as the preferred
temperature at X2.
2-points curve
X1, X2 Outdoor ambient temperature
Y1, Y2 Desired tank temperature
▪ If you are NOT sure how to operate the unit, contact your installer.
▪ This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Children shall
NOT play with the appliance. Cleaning and user maintenance shall NOT be made
by children without supervision.
WARNING
To prevent electric shocks or fire:
▪ Do NOT rinse the unit.
▪ Do NOT operate the unit with wet hands.
▪ Do NOT place any objects containing water on the unit.
CAUTION
▪ Do NOT place any objects or equipment on top of the unit.
▪ Do NOT sit, climb or stand on the unit.
▪ Units are marked with the following symbol:
This means that electrical and electronic products may NOT be mixed with
unsorted household waste. Do NOT try to dismantle the system yourself: the
dismantling of the system, treatment of the refrigerant, of oil and of other parts
must be done by an authorized installer and must comply with applicable
legislation.
Units must be treated at a specialized treatment facility for reuse, recycling and
recovery. By ensuring this product is disposed of correctly, you will help to
prevent potential negative consequences for the environment and human
health. For more information, contact your installer or local authority.
▪ Batteries are marked with the following symbol:
This means that the batteries may NOT be mixed with unsorted household
waste. If a chemical symbol is printed beneath the symbol, this chemical symbol
means that the battery contains a heavy metal above a certain concentration.
Possible chemical symbols are: Pb: lead (>0.004%).
Waste batteries must be treated at a specialized treatment facility for reuse. By
ensuring waste batteries are disposed of correctly, you will help to prevent
potential negative consequences for the environment and human health.
User reference guide
12
ETVH/X16S18+23DA6V+9W(G) + ETBH/X16DA6V+9W
Daikin Altherma 3 H HT F+W
4P586456-1 – 2019.07
3.2 About the documentation
▪ The original documentation is written in English. All other languages are
translations.
▪ The precautions described in this document cover very important topics, follow
them carefully.
▪ The installation of the system, and all activities described in the installation
manual and in the installer reference guide MUST be performed by an authorised
installer.
3.2.1 About this document
Thank you for purchasing this product. Please:
▪ Read the documentation carefully before operating the user interface to ensure
the best possible performance.
▪ Request the installer to inform you about the settings that he used to configure
your system. Check if he has filled in the installer settings tables. If not, request
him to do so.
▪ Keep the documentation for future reference.
3 | General information
Target audience
Endusers
Documentation set
This document is part of a documentation set. The complete set consists of:
▪ General safety precautions:
- Safety instructions that you must read before installing
- Format: Paper (in the box of the indoor unit)
▪ Operation manual:
- Quick guide for basic usage
- Format: Paper (in the box of the indoor unit)
▪ User reference guide:
- Detailed step-by-step instructions and background information for basic and
advanced usage
- Format: Digital files on http://www.daikineurope.com/support-and-manuals/
Latest revisions of the supplied documentation may be available on the regional
Daikin website or via your installer.
The original documentation is written in English. All other languages are
translations.
Daikin Online Control Heating app
If set up by your installer, you can use the Daikin Online
Control Heating app to control and monitor the status of
your Daikin Altherma heat pump system. For more
information, see:
http://www.onlinecontroller.daikineurope.com/
Breadcrumbs
Breadcrumbs (example: [4.3]) help you to locate where you are in the menu
structure of the user interface.
1To enable the breadcrumbs: In the home screen or main menu
screen, press the help button. The breadcrumbs appear in the
top left corner of the screen.
2To disable the breadcrumbs: Press the help button again.
This document also mentions these breadcrumbs. Example:
1Go to [4.3]: Space heating/cooling > Operation
range.
This means:
1Starting from the home screen, turn the left dial and go to
Space heating/cooling.
User reference guide
14
2Press the left dial to enter the submenu.
3Turn the left dial and go to Operation range.
4Press the left dial to enter the submenu.
ETVH/X16S18+23DA6V+9W(G) + ETBH/X16DA6V+9W
Daikin Altherma 3 H HT F+W
4P586456-1 – 2019.07
3.2.2 Meaning of warnings and symbols
DANGER
Indicates a situation that results in death or serious injury.
DANGER: RISK OF ELECTROCUTION
Indicates a situation that could result in electrocution.
DANGER: RISK OF BURNING
Indicates a situation that could result in burning because of extreme hot or cold
temperatures.
DANGER: RISK OF EXPLOSION
Indicates a situation that could result in explosion.
WARNING
Indicates a situation that could result in death or serious injury.
3 | General information
WARNING: FLAMMABLE MATERIAL
CAUTION
Indicates a situation that could result in minor or moderate injury.
NOTICE
Indicates a situation that could result in equipment or property damage.
INFORMATION
Indicates useful tips or additional information.
Symbols used on the unit:
SymbolExplanation
Before installation, read the installation and operation
manual, and the wiring instruction sheet.
Before performing maintenance and service tasks, read the
service manual.
For more information, see the installer and user reference
guide.