Dahua DH-TPC-SD8620-B Quick Start Manual

Thermal Hybrid Speed Dome

Quick Start Guide

Version 2.0.0

Table of Contents

CYBERSECURITY RECOMMENDATIONS .............................................................. III

1 PACKING LIST .................................................................................................... 1

2 DEVICE STRUCTURE ........................................................................................ 2

2.1 Device External Cable .......................................................................................................................... 2

2.2 Structure Dimension .............................................................................................................................. 3

3 DEVICE INSTALLATION ..................................................................................... 6

3.1 Installation Preparation ......................................................................................................................... 6

3.1.1 Check Installation Space and Intension ........................................................................................ 6

3.1.2 About cable ........................................................................................................................................ 6

3.2 Install SD Card and Reset Device (Optional) .................................................................................... 6

3.3 Installation Steps.................................................................................................................................... 7

3.3.1 Wall-mounted Installation ................................................................................................................ 7

3.3.2 Hang-mounted Installation ............................................................................................................... 9

3.3.3 Corner-mounted Installation .......................................................................................................... 10

3.3.4 Pole-mounted Installation .............................................................................................................. 11

4 DEVICE CONFIGURATION .............................................................................. 13

4.1 Device Initialization .............................................................................................................................. 13

4.2 Modify IP Address ............................................................................................................................. 14

4.3 Live Video ............................................................................................................................................ 14

4.4 Alarm Setup ........................................................................................................................................ 15

5 APPENDIX Ⅰ LIGHTENING PROTECTION AND SURGE PROTECTION ......... 18

Welcome

Thank you for purchasing our thermal hybrid speed dome!

Please read the following safeguards and warnings carefully before you install or use the
product!

Cybersecurity Recommendations

Mandatory actions to be taken towards cybersecurity

1. Change Passwords and Use Strong Passwords:

The number one reason systems get “hacked” is due to having weak or default passwords. It is

recommended to change default passwords immediately and choose a strong password whenever
possible. A strong password should be made up of at least 8 characters and a combination of special
characters, numbers, and upper and lower case letters.

2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP camera
firmware up-to-date to ensure the system is current with the latest security patches and fixes.

“Nice to have” recommendations to improve your network security

1. Change Passwords Regularly

Regularly change the credentials to your devices to help ensure that only authorized users are able to
access the system.

2. Change Default HTTP and TCP Ports:
 Change default HTTP and TCP ports for systems. These are the two ports used to communicate

and to view video feeds remotely.

 These ports can be changed to any set of numbers between 1025-65535. Avoiding the default

ports reduces the risk of outsiders being able to guess which ports you are using.

3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your devices
and recorder.

4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those with specified IP addresses, from accessing
the system.

5. Change ONVIF Password:

On older IP Camera firmware, the ONVIF password does not change when you change the system’s

credentials. You will need to either update the camera’s firmware to the latest revision or manually

change the ONVIF password.

6. Forward Only Ports You Need:
 Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of

numbers to the device. Do not DMZ the device's IP address.

 You do not need to forward any ports for individual cameras if they are all connected to a recorder

on site; just the NVR is needed.

7. Disable Auto-Login on SmartPSS:
Those using SmartPSS to view their system and on a computer that is used by multiple people should
disable auto-login. This adds a layer of security to prevent users without the appropriate credentials
from accessing the system.

8. Use a Different Username and Password for SmartPSS:

In the event that your social media, bank, email, etc. account is compromised, you would not want
someone collecting those passwords and trying them out on your video surveillance system. Using a
different username and password for your security system will make it more difficult for someone to
guess their way into your system.

9. Limit Features of Guest Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and
functions they need to use to perform their job.

10. UPnP:
 UPnP will automatically try to forward ports in your router or modem. Normally this would be a

good thing. However, if your system automatically forwards the ports and you leave the credentials
defaulted, you may end up with unwanted visitors.

 If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should be

turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.

11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily, for
tracing and testing purposes only.

12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known issues
involving Multicast, but if you are not using this feature, deactivation can enhance your network security.

13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check the
system log. The system log will show you which IP addresses were used to login to your system and
what was accessed.

14. Physically Lock Down the Device:
Ideally, you want to prevent any unauthorized physical access to your system. The best way to achieve
this is to install the recorder in a lockbox, locking server rack, or in a room that is behind a lock and key.

15. Connect IP Cameras to the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world and
cannot be accessed directly.

16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your public
computer network. This will prevent any visitors or unwanted guests from getting access to the same
network the security system needs in order to function properly.

Important Safeguards and Warnings
Safety Measures

1. Qualified Engineer Needed

 The installation engineer or maintenance engineer shall have corresponding CCTV system

installation certificate or maintenance qualification certificate.

 The installation engineer or maintenance engineer shall have qualification certificate for work at

height.

 The installation engineer or maintenance engineer shall have the basic knowledge and operation

technique for low-voltage cable layout and low-voltage electronic cable connection.

 Please read the installation manual carefully and keep it well for future reference,

 We are not liable for any problems caused by unauthorized modifications or attempted repair.

2. Lifting Appliance Requirement

 Please select the proper thermal hybrid dome installation mode and use the lifting appliances at

the safety environment.

 The lifting appliances shall have the enough capacity to reach the installation height.

 The lifting appliances shall have safe performance.

The precaution measures include two types: Warning and Note.

 Warning: It is to alert you there is an optional risk of death or series injury!
 Note: It is to alert you there is an optional risk of damage or property loss!

Warning

1. All installation and operation here should conform to your local electrical safety codes. We assume
no liability or responsibility for all the fires or electrical shock caused by improper handling or
installation.

2. Be sure to use all the accessories (such as power adapter) recommended by manufacturer.

3. Do not connect several thermal hybrid domes to one power adapter. It may result in overheat or
fire if it exceeds the rated load.

4. Avoid aiming the lens at the strong radiation source directly (such as sun, laser, molten steel etc);
in case it may cause unrecoverable damage to the thermal imaging detector. What’s worse, it may
cause severe damage to the detector.

5. Avoid oil stain and kinds of chemicals tarnishing and damaging the lens surface.

6. Store the device in a cool and dry place where there is ventilation but no intense electromagnetic
field.

7. Violent vibration or crash is not allowed during transportation and application.

8. Before you connect the cable, install or uninstall, or begin the daily maintenance work, please turn
off the power and unplug the power cable.

9. Please make sure the produce is secure firmly on the wall or the ceiling.

10. Please turn off the power and unplug the power cable, If there is any smoke, disgusting smell, or
noise. Please contact your local retailer or customer service center for help.

11. All the examination and repair work should be done by the qualified service engineers. We are not
liable for any problems caused by unauthorized modifications or attempted repair.

Note

1. Safety Transportation

 Heavy stress, violent vibration or water splash are not allowed during transportation, storage and

installation.

 This series product must use split type package during the transportation.

 We are not liable for any damage or problem resulting from the integrated package during the

transportation.

2. When device is malfunction

Shut down the device and disconnect the power cable immediately if there is smoke, abnormal smell or
abnormal function. Please contact your local retailer ASAP.

3. Do not try to dismantle or modify the device

 There is risk of personal injury or device damage resulting from opening the shell.
 Please contact your local retailer if there is internal setup or maintenance requirement.

 We are not liable for any problems caused by unauthorized modifications or attempted repair.

4. Do not allow other object falling into the device

 Please make sure there is no metal or inflammable, explosive substance in the thermal hybrid

dome.

 The above mentioned objects in the device may result in fire, short-circuit or damage.
 Please shut down the device and disconnect the power cable if there is water or liquid falling into

the camera. Please contact your local retailer ASAP.

 Please pay attention to the camera. Avoid the sea water or rain to erode the camera.

5. Handle carefully

Do not allow this series product fall down to the ground.
Avoid heavy vibration.

6. Installation Environment Requirement

 This series thermal hybrid dome should be installed in a cool, dry place away from direct sunlight,

inflammable, explosive substances and etc.

 This series product shall be away from the strong electromagnetism radiant, please keep it away

from wireless power, TV transmitter, transformer and etc.

7. Daily Maintenance

 Please use the soft cloth to clean dust on the shell, or you can use soft cloth with cleaning liquid to

clean the shell and then use soft cloth to make it dry.

 Do not use gasoline, dope thinner or other chemical material to clean the shell. It may result in

shell transfiguration or paint flake.

 Do not allow the plastic or rubber material to touch the shell for a long time. It may result in paint

flake.

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others' such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in
compliance with the local privacy protection laws and regulations to protect the legitimate rights and
interests of other people by implementing measures include but not limited to: providing clear and
visible identification to inform data subject the existence of surveillance area and providing related
contact.