Dacor HGPR30S User Manual

Heritage Gas Range

HGPR30S

Table of Contents

Important Safety Instructions ....................................................................1

Getting to Know the Range ....................................................................... 3

Setting Up the Range ................................................................................. 5

Operating the Range ...................................................................................7

Care and Cleaning ......................................................................................12

Troubleshooting .........................................................................................18

Parts and Accessories ...............................................................................19

Warranty and Service ................................................................................19

Warranty Card ............................................................................. Back Cover

User Manual

Part No. 113802 Rev A

To Our Valued Customer:

Congratulations on your purchase of the very latest in Dacor® products! Our unique combination of
features, style, and performance make us a great addition to your home.

To familiarize yourself with the controls, functions, and full potential of your new Dacor range, read
this manual thoroughly, starting at Important Safety Instructions (Pg. 1).

Dacor appliances are designed and manufactured with quality and pride, while working within

the framework of our company values. Should you ever have an issue with your range, rst consult

Troubleshooting (Pgs. 21 – 22), which gives suggestions and remedies that may pre-empt a call for
service.

Valuable customer input helps us continually improve our products and services, so feel free to
contact our Customer Assurance Team for assistance with all your product-support needs.

Dacor Customer Assurance
14425 Clark Avenue
City of Industry, CA 91745

Telephone: 833-35-ELITE (833-353-5483) USA, Canada
Fax: [phone]
Hours of Operation: Mon – Fri, 5:00 a.m. to 5:00 p.m. Pacic Time
Website: www.dacor.com/customer-care/contact-us

Thanks for choosing Dacor for your home. We are a company built by families for families, and we

are dedicated to serving yours. We are condent that your new Dacor range will deliver a top-level

performance and enjoyment for decades to come.

Sincerely,

The Dacor Customer Assurance Team

© 2018 Dacor, all rights reserved

Important Safety Instructions

Installer: Leave this manual with the appliance.

Consumer: Read this use and care manual com-

pletely before using this appliance. Save it for future
reference.

For service and warranty information, see
page 19.

If you have any questions, other than warranty
questions, call:

Dacor Customer Assurance

833-35-ELITE (833-353-5483) USA, Canada
Mon – Fri, 5:00 a.m. to 5:00 p.m. Pacific Time

Have the model and serial number ready when you
call. See page 4 for serial number location. Write
the serial number and purchase date below for ref­erence.

Model number ______________________________

Serial number ______________________________

Date of purchase____________________________

Since we continually improve the quality and per­formance of our products, we may make changes
to the appliance without updating this manual. Visit
www.dacor.com to download the latest version of
this manual.

WARNING

If the information in this manual is not
followed exactly, a fire or explosion may
result causing property damage, personal
injury or death.

- Do not store or use gasoline or other

flammable vapors and liquids in the
vicinity of this or any other appliance.

- WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not use any phone in your
building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,
call the fire department.

- Installation and service must be

performed by a qualified installer, service
agency or the gas supplier.

Important Information About
Safety Instructions

The Important Safety Instructions and warn­ings in this manual are not meant to cover all pos­sible problems and situations that can occur. Use
common sense and caution when installing, main­taining or operating this or any other appliance.

Always contact the Dacor Customer Service Team
about problems or situations that you do not under­stand.

Safety Symbols and Labels

DANGER

Immediate hazards that WILL result in severe personal
injury or death.

WARNING

Hazards or unsafe practices that COULD result in severe
personal injury or death.

WARNING

NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.

CALIFORNIA PROPOSITION 65

WARNING

The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.

CAUTION

Hazards or unsafe practices that COULD result in minor
personal injury or property damage.

READ AND SAVE

THESE INSTRUCTIONS

1

Important Safety Instructions

General Safety Precautions

To reduce risk of fire, serious injury, or death in using the range, follow basic safety precautions, including:

WARNING

• If you receive a damaged product, immediately contact your dealer. Do
not install or use a damaged appliance.

• Have the installer show you the gas shut-off valve and electrical outlet so
you turn off the gas and disconnect power to the range as needed.

• Do not install/repair/replace any part of the range unless as instructed in
the range literature. A qualified technician should do all other service.

• Before any type of service, turn off the gas, and unplug the range.

• Only use this range for residential cooking tasks only. This range is not
intended for commercial use and is certified for indoor use only.

• DO NOT TOUCH THE COOKTOP, BACKGUARD, AND SURROUNDING
SURFACES DURING OR IMMEDIATELY AFTER USE.

• Ensure all users can operate the range properly.

• Never let anyone sit/stand/climb on any part of the range.

• Do not leave children/pets unattended near the range. Do not let children
to play with the any part of the range.

• Do not store items of interest to children on/near the range.

• Do not try to use the range during a power failure. If a power failure
occurs while using the cooktop, turn off all active controls.

• Keep flammable items away from burners and hot surfaces.

• Do not tamper with the controls.

• Do not hang flammable or heat-sensitive objects over the range.

• Do not heat sealed containers.

• Put only proper cookware on grates; decorative covers can be a fire
hazard or may damage a burner that is turned on with the cover in place.

• Never use the range without the knobs or trim rings in place.

• Do not wear loose/hanging apparel while or just after using the range.

• Do not use towels or bulky cloth as pot holders.

• Use only dry pot holders. Wet pot holders can cause steam burns.

• Do not hang curtains that could blow over the cooktop.

• Never leave burners unattended at high-heat settings.

• Clean the range thoroughly before operating it for the first time.

• Clean/maintain the range regularly as instructed in this manual. Keep the
entire range, ventilation filters and range hoods free of grease.

• Check cookware manufacturer instructions to determine suitability for
range use. Certain material is unsafe for range use.

• NEVER block slots/holes/passages anywhere on the range. Doing so
prevents efficient and safe operation.

• Very cautiously add water to food in hot cookware.

• Use cookware of proper size/material/construction for the cook task. Do
not overfill cookware. Pans should not be unwieldy and should have solid,
easy-to-hold handles that stay cool while cooking.

• Do not allow pots or pans to boil dry.

• Ensure all cooktop parts are dry before lighting a burner.

• Turn off burners before removing the control knobs.

• Do not use the oven for storage.

• When opening the oven door, stand aside so hot air and steam can
escape safely.

• Do not use the oven without the convection filter installed. Spinning
convection-fan blades are a safety hazard.

WARNING

• Do not leave food in the oven more than 1 hour before/after cooking.

• When deep-fat frying:

- do not overfill the pot, causing a boil-over from bubbling oil

- heat oil slowly, andnever leave the pot unattended

- do not fry moist or frosty food

- stir together combined oils/fats before heating

- use a frying thermometer to avoid heating oil beyond its flash point.

• Tip-over hazard:

- Any-size person can tip the range and be killed.

- Ensure the anti-tip bracket is properly installed per the
installation instructions.

- After moving the range, ensure anti-tip foot re-engages the
anti-tip bracket as shown below; do not use the range if the
anti-tip foot does not engage the anti-tip bracket.

• The range has a 3-prong grounding plug to protect against possible
electric shock. The owner shall ensure that a dedicated, grounded
3-prong electrical outlet is available. Never:

- remove the cord’s third (ground) prong

- use an adapter plug

- use an extension cord

- use a damaged power cord

- use a ground fault interrupter (GFI).

IN THE EVENT OF A RANGE TOP GREASE FIRE:

• Being careful not to burn yourself, smother flames with a close-fitting lid,
cookie sheet, or metal tray, then turn off the burner. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.

• NEVER PICK UP A FLAMING PAN.

• DO NOT DOUSE FLAMES WITH WATER OR WET CLOTH.

• Use a fire extinguisher ONLY if:

- you have a Class ABC extinguisher and know how to use it.

- the fire is small and contained in the area of origin.

- the fire department is being called.

- you can fight the fire with your back to an exit

CAUTION

• Quickly wipe acids (citrus juices, tomato sauces, etc.) from range surfaces.

• Never use the cooktop surface as a cutting board.

• Do not remove heavy spills with a sharp or metal object.

• Do not line the oven with foil or other materials. These items can melt or
burn up during self cleaning, permanently damaging the oven.

• Do not expose the knobs or trim rings to direct flame, hot utensils, or
other heat sources.

• The light-fixture lens cover must always be in place to keep the light bulb
from breaking due to oven heat and mechanical shock.

• Non-stick coatings, when heated, can be harmful to birds. Relocate them
to a separate, well-ventilated room during range use.

.

2

Getting to Know the Range

Parts of the Cooktop

BACKGUARD: The range comes standard with a
three inch backguard installed. The backguard pro­tects the wall from the effects of heat and splatter­ing grease. A nine inch backguard is also available.

SPILL TRAY: The spill tray catches any food that
falls through the cooktop grates.

GRATES: The porcelain coated cast iron grates sup­port the cooking utensils during cooking. They are
removable to allow the area below and around the
burners to be cleaned easily.

BURNERS: See below for the size and location of
the different burners. The range generates a spark
to light the burner when you turn the knob to the

HIGH position.

BURNER CONTROL KNOBS: Use the knobs to turn

on the burners and adjust the flame size. The corre­sponding Illumina™ knob illuminates when a burner
is on. The center knob operates the oven.

TRIM RINGS: Located behind each knob, they pre­vent liquids from getting into the internal parts.

Trim ring

Burner
control

knob

Spill tray

Grate

Backguard

Burner

Burner Locations and Features

A. 800* to 15000 BTU standard burner

B. 800* to 18000 BTU SimmerSear burner

*Effective

Special Cooktop Features

Perma-Flame™: The Perma-Flame instant re-igni­tion feature automatically re-lights a burner quickly
if it goes out. With Perma-Flame, your cooking
experience is uninterrupted because the flame is re­ignited at the same level as when it went out.

Smart Flame™: Smart Flame technology reduces
the temperature under the fingers of the porcelain­coated cast iron grates. Smart-Flame extends grate
life and protects the finish.

SimmerSear™: The SimmerSear burners are
equipped with Dacor’s exclusive precision burner
control system. This feature allows you to cook with
a wide range of heat settings, from simmer to sear.

3

Parts of the Oven

Getting to Know the Range

A

B

C

D

E

F

P









N M



L

K

F

Model and serial number
label (view through grill)

J

H

G

A Door Latch: Monitors the self clean process.

B IR Broil Burner: This high-efficiency infrared

boil burner is the source of top heat. The igniter
glows orange from time to time during broiling.

C Oven Light: The oven lights are behind the

oven-rack supports. The lights turn on when you
push the Light Button K on the control panel. The
bulbs are 120 Vac, 50 Watt.

D Rack Supports: There are seven rack positions

inside the oven chamber. The rack positions are
numbered from the bottom counting up.

E Bake Burner: Located below the floor of the

oven. It is the source of bottom heat.

F Air Intake/Exhaust Slots: The range draws air

in through the intake slots to cool its internal parts.
The air comes out through the exhaust vent under
the range. Do not block or cover these air vents.

G Oven Racks: The range comes with two

chrome-plated adjustable GlideRack™ oven racks.

H Convection Fan/Filter: This fan circulates heated

air through the oven during convection cooking. The
Convection Fan Button P turns the convection fan
on/off. The Convection filter covers the convection
fan for safety purposes, helps prevent flavor transfer
between foods when convection cooking a whole meal,
and helps keep the oven cleaner, especially during
convection baking and convection broiling.

J Door Gasket: Prevents heat from escaping from

the oven when the door is closed.

L Oven ON Indicator: This illuminates when the

oven is on. The light cycles normally cycles on and
off, indicating that the oven’s burner-control system
is maintaining a constant temperature.

M Oven-Control Knob: This knob lights when the

oven is on and controls the bake and broil burners
and self-cleaning (see Pg. 13).

N Self-Clean Latch: Automatically locks the oven

door during self-cleaning to prevent burn injuries
from extremely high oven temperature.

4

Setting Up the Range

Assembling the Cooktop

The burner rings spread the flame evenly around
the burner cap. All burner parts must be properly
seated for proper burner lighting and operation.

To assemble the burners:

1. Remove the burner rings, burner caps and grates
from their shipping packages.

2. Install the burners as shown below. Gently twist
each piece back and forth after installation to
make sure it is properly seated. A small gap
below the burner ring is normal when installed
properly.

3. Gently set each grate on top of the spill tray. Put
the legs of each grate inside the corresponding
dimples.

Ridge on bottom
of burner cap

STEP 3: Install burner
cap. Ridge on cap must
surround top of ring.

STEP 2: Install burner
ring. Line up ring tabs
with head slots.

STEP 1: Install burner
head. Put locating tab
in keyed hole.

Burner ring

Burner head

STEP 3: Install
burner caps.
Ridge on cap must
surround top of ring.

STEP 2: Turn ring
until it drops into
place.

STEP 1: Put
burner ring on top
of head.

Ridge on
bottom of
burner cap

Burner ring

Burner base

Keyed hole

SimmerSear Burner Assembly

(left front burner only)

Burner head

Standard Burner Assembly

(left rear, right rear and right front burners)

5

Setting Up the Range

Installing the Oven Racks

WARNING

The oven racks become hot when the oven is in use.

The oven has seven levels for positioning the racks.

Installing a Standard Oven Rack

1. Insert the end of the rack with the safety notches
into the oven first.

2. Attach both sides of the rack to the rack supports
in the oven as shown below.

3. Slide the rack in, and tilt it up so the safety
catches clear the ends of the rack supports.

4. Push the rack the rest of the way in.

To remove the rack:

1. Grasp the rack with both hands, and pull gently

until it stops.

2. Tilt the rack up 6 inches (to release the safety

catches), and pull it out.

Installing a GlideRack™ Oven Rack

These special racks let you effortlessly move heavy
cookware in/out of the oven.

1. Extend the rack guides completely (see below).

2. Align the left and right safety clips on the back of
the guides with the oven-rack supports as shown.

3. Insert the rack in the oven, sliding its supports
between the rear safety clips as shown. Tilt the
front up slightly until the front safety clips just
clear the front of the rack supports.

4. Lower the rack so the front of the rack support is
between the front safety clip and the rack stop.

5. Grasp the front-center of the rack, and pull. The
rack slides forward; the guides remain in place.

To remove a GlideRack oven rack:

1. Grasp the rack with both hands and pull it gently

straight out toward you until it stops.

2. Lift up until the front safety clips just clear the

front of the oven rack supports. Continue to pull
out. Moving the end of the rack slightly, left to
right, as you pull, will make it easier to remove.

Front of rack

Safety notch

Rack
support

Slide oven rack
supports into
slots on the rack

Front of

rack

Slide rack

supports between

back safety clips

Rack guides

(fully extended)

Lift front safety
clips over rack
supports

Back of
guide

Rack
support

6

Operating the Range

Burning-in the Oven

When the oven comes from the factory, residue for
certain materials used in the manufacturing process
are left on the parts of the oven. These residues
should be “burned off” before the oven is used for
the first time.

To burn off the residues in the oven:

1. Birds or other small pets may be sensitive to the
odors during first operation. Remove them to
another part of the house and close the door.

2. Open windows and turn on the range hood to
allow the odors and smoke to escape.

3. Turn the oven to the BROIL setting for 10 min­utes. It is normal for odors and smoke to come
out of the vent slot on the backguard during this
process.

4. After ten minutes, turn the oven control knob

down to 350˚F. Leave the oven at 350˚F for 30

minutes.

5. After 30 minutes, turn off the oven. Close the
windows and turn off the range hood when the
odors and smoke finish clearing.

Operating the Cooktop

WARNING

• To avoid the chance of fire, explosion or carbon monoxide poisoning, do not attempt to use your range without the
burners completely and properly assembled (see page 6). The burner rings must be properly seated for proper
burner lighting and operation.

• To avoid burns and scalding, always turn pan handles to a position where they cannot be easily hit. Also, handles
should not extend over adjacent burners. Always set utensils gently onto the grates and center them so that they are
well-balanced.

• Do not drag cookware across the grates. Sliding may damage the finish. Lift utensils to reposition them. Do not drop
them on the grate.

• Cookware with rough bottoms can cause permanent damage to the coated surfaces on the grates.

• To avoid burns or fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. A flame
that extends up the sides of the utensil is potentially
dangerous.

• In the interest of safety, always light the burner before
putting the cooking utensil on the grate. Turn the
burner knob to the OFF position before removing the
utensil. Always check all the burner knobs to make
sure the range is OFF when you are finished cooking.

• Do not turn the knob farther than the HIGH position until lit. Doing so may result in a burst of flame that could cause
burns or damage to the surrounding area.

• Do not touch any part of the burner while the igniter is sparking. An electric shock could result.

• Never light the burners with a match or other open flame.

• If the gas does not ignite after four seconds or if the flame goes out and gas escapes, turn the knob to the OFF
position. Open a window and allow at least five minutes for the gas to dissipate. Repeat the lighting procedure.

Selecting the Cookware

For overall safety and best performance, select the
correct cooking utensil for the food being cooked.
Improperly selected cooking utensils will not cook
evenly or efficiently.

Use cookware that:

• Has flat, smooth bottoms.

• Is well balanced.

• Has tight fitting lids to keep heat, odors and
steam in.

IMPORTANT: Avoid spills as much as possible.
The porcelain surfaces of the grates, spill trays and
burner caps are acid-resistant but not acid-proof.
Some foods can cause permanent damage if allowed
to remain on porcelain surfaces.

7

Operating the Range

Before You Use the Cooktop

• Normal flame are steady and blue. Foreign matter
in the gas line (especially new construction), may
cause an orange flame that corrects itself with
use. For LP gas, yellow-tipped flames are normal.

• See Page 3 for the burners’ heat ranges.

• Food cooks as quickly at a gentle boil as at a roll­ing boil. Stronger boils waste energy and cook
moisture, flavor, and nutrients out of the food.

• Use a low or medium flame if cooking in poor
heat-conducting cookware (e.g., glass, ceramic,
or cast iron). Adjust the flame to cover 1/3 of the
cookware diameter to ensure even heating and
reduce the likelihood of burning the food.

• Dacor’s SimmerSear burner lets you precisely
control the flame, from low to high heat.

Igniting a Burner

Each burner-control knob has a small graphic
that indicates which burner the knov operates.

1. Push-turn the knob to HIGH (flame icon).

Using the Griddle

For best results, preheat the griddle for 10 minutes.
Before using the griddle the first time, wash it in

hot, soapy water, then rinse and fully dry it.

All burners should be off and the range cool to the
touch before you place the griddle.

1. Orient the grease trap toward the rear, and set
the griddle on the right-side grates (see below).

Fit the tabs on the griddle feet in the inside cor­ners of the grate. The griddle rests securely about
1/2” above the grates. Slight rocking is normal.

2. Push-turn the right-front burner knob to the
flame icon. When the burner ignites, turn the
knob to MAX GRIDDLE (or lower if desired).

Higher settings will damage the griddle.

3. Repeat Step 2 for the right rear burner.

Avoid using metal utensils, which can mar the
griddle’s non-stick coating. Clean the griddle after
each use. (See Pg. 17 for instructions.)

Grease trap toward back

OFF

The knob illuminates, and the burner’s igniter
sparks (click-click-click) until the burner ignites
4 seconds later. The flame should burn evenly
around the burner, except below each grate
finger, where flame height is reduced by Dacor’s
Smart Flame feature.

If the burner does not ignite in 4 seconds or if the
flame dies, turn the burner off, open a window,
and let the gas dissipate for at least 2 minutes,
then retry Step 1.

If ignition still fails, the igniter keeps sparking, or
the flame spreads unevenly around the cap, see
Troubleshooting, Pg. 20.

2. Place the cookware on the grate.

3. Adjust the flame to the cook task.

HIGH LOW

Put griddle

on right-side

burners only!

Line up griddle on

corners of grate

When using the
griddle, do not
set burners MAX
GRIDDLE

8

Operating the Range

BROIL50 0°40 0°30 0°20 0°WARM CLEAN

Oven Operation

WARNING

Do not touch any of the surfaces inside the oven during
or immediately after use.

Overview of oven cooking modes (see page 13
for CLEAN setting):

 Bake

The bake process uses the bake (bottom) burner
to provide conventional baking heat. Tempera-

tures may be set from 200˚F to 500˚F. Use the

standard bake mode for single rack baking.

 Convection Bake

The convection bake process uses the bake
burner in combination with the convection fan to
circulate heated air evenly throughout the oven.

Temperatures may be set from 200˚F to 500˚F.

This type of baking is good for single rack baking
in a deep pan and roasting.

 Broil

This process uses the IR broil (top) burner, on
the oven ceiling to cook. This process is good for
grilling smaller cuts of meat and toasting breads.

IMPORTANT:

• Before starting the oven, position the oven
rack(s) at the proper height(s). If the oven is
warm, use potholders for safety.

• Condensation may appear on the oven window
or the backguard during the first 10 minutes of
operation. This condition is normal.

To Bake:

1. Turn the oven control (center) knob on the con-

trol panel to the desired baking temperature.
Do not turn the knob all the way to the BROIL
setting. The oven burner ON indicator light will
illuminate to indicate the oven is on. Within 60
seconds, the bake burner will ignite.

2. For best results, do not place food inside the

oven until the oven has preheated to the set
temperature. When pre-heated to the set tem­perature, the oven burner ON indicator light
will begin to turn on and off every few seconds,
because the set temperature has been reached
and the oven is maintaining it.

Oven burner ON indicator light on control panel

 Convection Broil

The convection broil process uses the broil
burner in combination with the convection fan
for better heat distribution. Convection broil is
good for items that do not need to be flipped
such as thinner cuts of meat, fish and garlic
bread. Convection broiling is always performed
with the door closed.

WARNING

In broil and convection broil modes, high temperatures
(up to 555˚F) are present inside the oven. To avoid the

possibility of burns:

• Broil only with the oven door completely shut.

• After turning the oven knob to BROIL, immediately
place the food in the oven and shut the door
completely.

• Broiling is a quick cooking process (20 minutes
maximum). The range is designed for consumer use
conditions only. Do not use it to broil continuously for
more than 45 minutes at a time. After 45 minutes in
broil mode, turn the oven off and allow it to cool for 30
minutes before broiling again.

 Warm

To keep food warm after cooking, turn the oven
knob to the WARM setting.

Oven knob

OFF

Bake temperature range

To Convection Bake:

1. Preheat the oven. (See the Bake instructions.)

2. Place the food in the oven.

3. Close the oven door, and push the Convection
fan button (control panel, left side).

4. When finished cooking, turn the oven and Con-
vection fan off.

9

Operating the Range

BROIL50 0°40 0°30 0°20 0°WARM CLEAN

Broiling

1. Adjust the rack position based on the food thick­ness. Dacor recommends rack levels 4 or 5.

2. Turn the oven control (center) knob on the
control panel to the BROIL setting. The oven
ON indicator light will illuminate to indicate the
oven is on. Within 60 seconds, the broil burner
will ignite. While the broil burner is on, the bake
burner is off.

Oven ON
indicator

OFF

Knob Settings

3. Immediately place the food inside the oven and
close the door completely.

IMPORTANT

• Always use a broiler pan and grill to reduce spat-

ter, smoke, and flare-ups.

• The igniter for the IR broil burner on the oven

ceiling glows orange periodically during broiling.




IR broil burner igniter








Convection Broiling

1. Turn the oven to BROIL. The oven ON indicator
illuminates, indicating the oven is on. Within 1
minute, the broil burner ignite. (While the broil
burner is on, the bake burner is inactive).

2. Immediately place the food in the oven, and
close the door completely.

3. Push the Convection fan button (control panel,
left side).

4. When finished cooking, turn the oven and Con-
vection fan off.

Baking Tips

All Baking Modes

• Do not open the oven door frequently when baking.
Check progress via the door window when possible.

• Use a timer to time baking functions.

• Wait until the shortest suggested cook time before
checking food. For cakes, a toothpick into the
center should emerge clean when food is done.

• Measure ingredients carefully, and follow tested
recipes for best results.

COMMON ISSUES: STANDARD BAKE MODE

Issue Possible Cause Solution

Oven door opened too

often
Cookies burnt
on bottom

Cookies too
brown on top

Cake sides
burnt; center
raw

Cakes cracked
on top

Cakes not level Oven/oven rack not level Level oven and rack as needed

Pies edges
burnt; center
raw

Incorrect rack position Change rack position

Dark, heat-absorbing

sheet pans used

Rack too high Change rack position

Food put in oven too soon

Oven temp too high Reduce oven temperature

Dark, heat-absorbing

pans used

Oven temp too high Reduce oven temperature

Oven temp too high Reduce oven temperature

Dark, heat-absorbing

pans used

Oven or rack overcrowded

Convection Baking Tips

Convection baking blows heated air evenly around
the oven chamber, eliminating hotter and cooler
spots for uniform results.

• Typically, this mode cooks foods at lower temper­atures for shorter periods, with better results.

Standard temp’s can be reduced 25˚F and cook

times 10%. Baked goods have golden-brown
crusts with flaky textures; meats have crispy
exteriors with juicy, tender interiors.

• Some standard dishes may need adjustment/
testing when converting to convection mode. To
convert a recipe, first prepare it in Bake mode.
Having achieved good results, follow the listed
convection guidelines. If the food is still not satis­factory after the first trial, adjust only one recipe
variable (e.g., cook time, rack level, temp), and
repeat the retest. If needed, keep adjusting one
variable at a time until results are satisfactory.

Set timer to shortest suggested
cook time; check food when
timer beeps; use door window to
check food

Use bright, reflective sheet pans

Wait until oven is preheated

Use shiny, reflective cake pans

Use shiny, reflective pans

Reduce number of pans

10

Operating the Range

Bakeware Tips

• Dacor’s optional full-size cookie sheets let you
make best use of rack space. See Parts and
Accessories for ordering details.

• Use the recipe’s pan type and size for best results.

• Bake cake, quick bread, muffins, and cookies in
bright, reflective pans for light, golden crusts.

• Bake cookies, biscuits, and cream puffs on
medium-gauge aluminum sheets with low sides.

• Bake most frozen foods in their original containers
on a cookie sheet. Follow package directions.

• When using glass bakeware, lower the recipe
temp by 25°F, except for pies or yeast breads.

• Use standard baking times for pies, yeast breads.

• Avoid using old, darkened pans.

• Warped, dented, stainless-steel, and tin-coated
pans heat unevenly and yield uneven results.

• Set pans gently on oven racks with long sides
running across the oven.

Multi-Rack Baking

Standard bake mode works best for multi-rack
baking. Many foods, such as pizzas, cakes, cookies,
biscuits, muffins, rolls and frozen convenience foods
can be successfully prepared on either two or three
racks at the same time.

Multi-Rack Baking Tips

• Typically, when baking on two racks, use rack
positions 2, 4 and 6.

• When adapting a single rack recipe to multiple
rack baking, it may be necessary to add to the
baking time. This is due to the extra amount of
food in the oven.

Broiling Tips

Broiling is a quick, flavorful way to prepare such
food as steak, chicken, chops, hamburgers, and fish.

It is normal and necessary for some smoke to be
present to give the food a broiled flavor.

• You should set a cook timer when broiling.

• Start with a room-temp broil pan for even cooking.

• Use tongs or a spatula to turn and remove meats.
Piercing releases juices, compromising moistness.

• Broil food on the first side for a little over half
the recommended time, then season and turn.
Season the second side just before removal.

• To prevent sticking, lightly grease the grill;
excess grease causes heavy smoke. For ease of
cleaning, soak the broiler pan/grill upon removal.

Roasting Tips

• Dacor’s optional roasting pan works particularly
well and two of them will fit side by side in your
oven.

• For roasting, Dacor’s optional “V” shaped rack
and broil/roast pan works best to allow air circu­lation around the food.

• If using a cooking bag, foil tent or other cover,
use convection bake mode. Adjust the recipe
time and temperature as well.

• When using a meat thermometer, insert the
probe halfway into the center of the thickest
portion of the meat. For poultry, insert the ther­mometer probe between the body and leg into
the thickest part of the inner thigh. To ensure
an accurate reading, the tip of the probe should
not touch bone, fat or gristle. Check the meat
temperature 2/3 of the way through the recom­mended roasting time. After reading the meat
thermometer once, insert it 1/2 inch further into
the meat, then take a second reading. If the
second temperature registers below the first,
continue cooking the meat.

• Allow roasts to stand 15 to 20 minutes after
roasting in order to make carving easier.

• Roasting times always vary according to the
size, shape and quality of meats and poultry.
Less tender cuts of meat are best prepared in
bake mode and may require moist cooking tech­niques. Follow your favorite cookbook recipes.

11

Operating the Range

High-Altitude Cooking

Due to the lower atmospheric pressure at higher
altitudes, foods tend to take longer to cook. There­fore, recipe adjustments should be made in some
cases. In general, no recipe adjustment is neces­sary for yeast-risen baked goods, although allowing
the dough or batter to rise twice before the final
pan rising develops a better flavor. Try making the
adjustments below for successful recipes. Take note
of the changes that work best and mark your reci­pes accordingly. You may also consult a cookbook on
high altitude cooking for specific recommendations.

Baking

Altitude

(feet)

3000 5-10% 10-25% 5-10%

5000 10% 10% 20%

7000 25% 20% 20-25%

powder: for

each tsp,

decrease by:

Sugar: for

each tsp,

decrease by:

Liquid:

for each cup,

add:

12

Care and Cleaning

WARNING

• Clean only the parts of the range listed in this manual.
Clean them only in the manner specified.

• To avoid dangerous fumes or damage to your range’s
surfaces and accessories, use only the types of
cleaning solutions specified in this manual.

• To avoid electric shock or burns, turn off the burners
and oven and make sure that all parts are cool before
cleaning. DO NOT turn the burners on during cleaning.

• To prevent damage, do not use abrasive or corrosive
cleaners or applicators such as steel wool or scouring
pads on any part of the range unless instructed to do
so. Use only a sponge, soft cloth, fibrous or plastic
brush or nylon cleaning pad for cleaning the surfaces
of your range.

• Do not use a steam cleaner to clean the range. Steam
could penetrate the electrical components and cause a
short circuit.

• To reduce the chance of electric shock. Disconnect
the range power cord from the electrical outlet before
cleaning.

• Ensure that the anti-tip bracket is engaged after the
range is moved out for cleaning. Use a flashlight to
look underneath the range and verify that the anti-tip
bracket covers the anti-tip foot when the range is
moved back into place.

Anti-tip bracket

Important Things to Know About the Self
Clean Process

• During self clean, the oven is heated to a very
high temperature which burns off any deposits
on the inside surfaces of the oven. Self-cleaning
eliminates the need for manual scrubbing of
interior surfaces. The oven will run better, will
provide better baked goods and produce less
smoke and odors when it is clean.

• The oven door locks automatically during the self
clean process and during cool down for safety.

• The self clean process takes approximately 2 1/2
hours.

• It is normal for the oven to emit popping sounds
during self-cleaning. It is also normal for the
oven to emit smoke during the first few self
clean processes.

• In the event of power failure, the door will
remain locked and self clean will start over when
power is restored.

• The light and convection fan switches do not
operate whenever the door is locked.

How to Use the Self Clean Feature

1. Before self-cleaning the oven, remove the racks,

the convection filter, all cookware (pots, pans,
forks, etc.), foil and any other loose objects from
the oven chamber. See page 51 for filter cleaning
instructions.

2. Clean soil from the porcelain surfaces of the door

outside of the door gasket. Rinse surfaces well
with a solution of vinegar and water, then wipe
dry. Heavily soiled areas may be cleaned with a
non-scratching scouring pad.

3. Clean the door gasket by dabbing it with a solu-

tion of water and mild soap.

Anti-tip foot

About Self-Cleaning

WARNING

• DO NOT TOUCH THE OUTSIDE SURFACES OF THE
RANGE, ESPECIALLY THE BACKGUARD, DURING
OR IMMEDIATELY AFTER THE SELF CLEAN
PROCESS. THEY WILL BE HOT.

• CAUTION: DO NOT LEAVE FOOD, COOKING
UTENSILS, OVEN RACKS, THE CONVECTION
FILTER, ETC., IN THE OVEN DURING THE
SELF-CLEAN PROCESS.

• Always wipe up excess grease and other food spills
with a damp cloth prior to using the self clean feature.

WARNING

• Take extreme caution when cleaning the door gasket.
Rubbing or displacing it may damage the tight door
seal required for proper cooking and self-cleaning.

• Do not try to force the door open after it is locked.
Damage to the door or latch may result.

4. Turn on kitchen fans or vents to help remove
odors during the Self Clean process.

5. Make sure the oven door is completely shut.

6. Push in on the oven control knob and turn it to
CLEAN. The knob lights to indicate that self clean
is running. The oven door automatically locks
during self-cleaning. The door latch prevents the
door from being opened since the high interior
oven temperatures can easily cause injury. The
door will latch within about 15 to 20 seconds.

13

Care and Cleaning

• If you want to stop the self clean process before
it is complete, turn the oven control knob to the
OFF position. If the oven temperature is 600°F
(315°C) or below, the door latch will release
after a several seconds. Otherwise, the oven
door will remain locked until the temperature
cools to below 600°F.

After the Self Clean process is complete...

• The door latch will release when the oven has
cooled to 600°F (315°C) or below. Exercise
caution opening the door because the oven will
still be hot at the time the door lock is released.

• Turn the oven knob to the OFF position,
otherwise the self clean process will start again
if you open and close the door after it has been
released.

• Reinstall the convection filter and oven racks
before using the oven.

• You may notice a powder ash residue in the
bottom of the oven after self-cleaning. This con­dition is normal. Use a damp cloth or sponge to
wipe up the residue after the oven cools down.

Cooktop Disassembly and Cleaning

1. Disconnect the power cord.

2. When the range is cool, remove the grates from
the range.

General Cleaning

NOTE: Your oven’s self-clean feature eliminates the
need for manual scrubbing of interior surfaces. The
steps on the following pages are for cleaning sur­faces and items that are not covered by the self­clean process.

Cooktop

• To keep the cooktop looking and operating its
best, clean it after every use. Also, wipe up spills
that occur while cooking quickly. Be careful not
to touch any hot areas.

• If you allow spills to sit on hot burner parts,
they will burn on and be very difficult to clean.
Certain types of food, such as tomatoes, citrus
juices, vinegar, alcohol and milk can damage the
finishes if you allow them to stand for any length
of time.

IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high
stress when hot utensils are placed on them. Also,
the range parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your range to
undergo a change in appearance over time. If you
care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.

Cooktop Disassembly

3. Disassemble the burners: Lift the burner caps
and burner rings off of the burner bases.

Grates and Spill Trays

IMPORTANT: DO NOT use any of the cleaners
listed below to clean the burners and igniters. See
the following page for Burner and Igniter Clean-
ing Instructions.

The grates and spill tray are coated with a porcelain
finish.

• For everyday cleaning, use a soft cloth or non-

abrasive pad with warm soapy water to clean all
of the porcelain parts.

• If necessary, tough stains may be removed by

applying full-strength sprays such as Simple
Green™, Ajax™ All-Purpose Cleaner or Formula
409™. To minimize wear, use the mildest cleaner
needed to get the surface clean.

• For extremely stubborn stains, you may use a

mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.® pads or other
soap-filled steel wool pads. Use these clean-

ers with extreme care and only on occa­sion. Aggressive or extensive use of these
types of abrasives will damage the finish. Finish
damage due to the use of abrasives is not
covered under your warranty.

14

Care and Cleaning

Cooktop Cleaning (cont.)

Cleaning the Igniters and Other Burner
Components

WARNING

Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.

IMPORTANT: The igniters will not work properly
if the burner rings, burner bases or igniters are not
clean. Dirty or wet igniters may not spark at all.

After disassembling the burners, check for any dirt
or grime deposited on the individual parts, including
the igniters.

1. Clean completely around the igniter, including the
metal top and porcelain base. A firm toothbrush
is ideal for this task. Use care while cleaning
because the porcelain is fragile and can crack or
break. Do not use water to clean the igniters. If
necessary, use a small amount of rubbing alcohol
to help dissolve grime.

2. Examine the burner rings. Remove anything
stuck in the holes with a straightened paper
clip, wire or needle. Be careful not to scratch or
damage it. Do not distort the shape of the holes.

3. Clean all the burner rings, with window cleaner or
rubbing alcohol. Use a cleaning brush with plastic
bristles or a firm tooth brush. When done, rinse
the parts well with clean water. Dry all the parts
thoroughly before re-assembling them.

4. Clean the burner caps with a solution of mild
detergent and hot water.

5. Reassemble the cooktop in the reverse order (see
page 6 for detailed instructions). Make sure
you line up the notches on the burner rings.

6. Re-connect the power cord and test the burners
after reassembling them. If the flame is uneven,
be sure that all the burner parts are properly
positioned, then check for any remaining dirt or
grime on the burner parts or igniter. If erratic
clicking is still present, make sure the igniter is
completely dry. If the unit still exhibits problems
after drying, call your local Dacor authorized ser­vice agent.

Porcelain Surfaces

• The oven interior, the inner side of the oven

door and the spill tray are finished in porcelain
enamel.

• Clean porcelain surfaces with a solution of mild

detergent and hot water. Rinse and dry with a
soft cloth. Do not use abrasives or commercial
oven cleaners. You may remove the rack sup­ports to clean the surfaces behind them more
easily.

Stainless Steel Surfaces

CAUTION

To prevent damage, wipe stainless steel surfaces only in
the direction of the grain.

The outside surfaces of the range are covered with
stainless steel. Clean these surfaces with Dacor
Stainless Steel Cleaner (see page 19 to reorder).
Rinse and dry with a soft, lint-free cloth. Always
wipe stainless steel surfaces with the grain. A small
amount of baby oil may be applied to stainless steel
tops to restore lustre.

Brass, Chrome and Copper Surfaces

Clean brass, chrome and copper surfaces the same
way as stainless steel surfaces (see column one).

Door Glass

Clean all glass surfaces with a solution of mild
detergent and hot water. Use a mild glass cleaner to
remove fingerprints or smears. Dry completely with
a soft, lint-free cloth.

Griddle

Clean the griddle after each use. Wash it thoroughly
in hot soapy water to avoid stains from grease
build-up. The griddle is coated with a non-stick coat­ing for easy cleaning. Warm water and liquid deter­gent are all that are needed for cleaning. Remove
stubborn spots with a non-abrasive plastic mesh
pad. To prevent scratching, do not use abrasives or
abrasive cleaners. Use the soft side of a sponge to
scrub it. Dry it with a lint-free cloth.

IR (Infrared) Broil Burner

WARNING

To prevent damage to the broil burner, do not spray the
burner or its igniter with any type of cleaner or attempt to
scrub them in any manner.

The IR broil burner is self-cleaning. To burn off any
grime build-up, close the oven door and turn the
oven control knob to the BROIL position for about
ten minutes. After ten minutes turn the oven off.

15

Care and Cleaning

BROIL500 °400 °300 °200 °WARM CLEAN

Cleaning the Knobs and Trim Rings

WARNING

• Do not operate the cooktop without the knobs and spill
protector rings in place.

• Do not soak the knobs and spill protector rings in
water or place them in a dishwasher.

• Do not expose the knobs to direct flame, hot utensils
or other sources of heat.

• Failure to install the knobs in the correct locations may
result in improper operation or damage to the cooktop
griddle.

1. Disconnect power and turn the knobs to the off
position to remove them for cleaning or replace­ment.

2. Grasp each knob and pull straight back, off of the
valve shaft.

3. Clean the outside edges of the trim rings while
the knobs are removed. Wipe them with a soft
damp rag.

4. Wash the knobs regularly with a solution of warm
soapy water. Dacor recommends hand dishwash­ing liquid.

5. To replace the knobs,
align the “D-shaped”
opening on the back
of the knob with the
end of the valve shaft.
Carefully push the knob
on until it stops. Install
them in the locations
shown below.

6. Reconnect the power cord.

Oven Knobs A

Center Burner Knobs B

Outer Burner Knobs C

Knob Installation Locations

C

C

A

B

B

16

Care and Cleaning

Oven Racks

CAUTION

To prevent damage, do not leave the oven racks inside
the oven during the self clean process.

The oven racks are chrome-plated. To clean, apply a
solution of detergent and hot water. To clean heavy
soil, use the rough side of a sponge or a scouring
pad with plenty of water, or use a solution of 1 cup
ammonia to 2 gallons of water.

Convection Filter (Oven)

WARNING

• The convection filter is made of stainless steel.
Remove it only when it is cool.

• Re-install the filter before cooking in the oven again.
Failure to do so will expose the convection fan blade
that rotates at high speed during convection modes.

Convection Filter Removal and Cleaning

• Remove the filter regularly for cleaning. A
clogged filter will reduce the effectiveness of
convection cooking. Soak it in hot soapy water.
Dry it completely before re-installing.

• To reinstall, orient the filter so that the mounting
clips are towards the rear of the oven, open end
down. Hook the mounting clips over the top of
the horizontal edge across the opening.

Horizontal

edge

Clips on back

of filter

Replacing the Oven Light

WARNING

• To prevent an electrical shock hazard and/or personal
injury, make sure that power to the range has been
disconnected and that the light fixture is cool before
replacing the light bulb.

• Always ensure that the lens cover is in place when
using the oven. The lens cover protects the bulb
from breakage caused by high oven temperatures or
mechanical shock.

• Replacing the lens cover without lining up the cutout
with the light socket will damage the light fixture.

• Do not use a screwdriver to remove the lens.

Replacing a Light Bulb

Light bulb replacement is considered a homeowner
maintenance operation. If the light does not work,
before replacing it, please consult the Problem
Solution Guide on page 20.

1. Replace the light bulb only with Dacor part
number 108774. See page 19 for ordering
information. IMPORTANT: Do not touch the
replacement halogen light bulb with your fingers.
Halogen bulbs are sensitive to the oils from your
hand. The oils from your hand will stick to the
bulb and may cause it to burn out faster than
normal.

2. Disconnect the power cord from the electrical
outlet.

3. Remove the rack support in front of the light.

4. Hold your hand under the lens for support and
gently pry it loose using a spatula or table knife.
Pull the lens
cover straight
out.

5. Grasp the old
bulb and pull it
straight out of
the socket.

6. Using a glove,
insert the new
bulb into the
socket.

7. As you reinstall
the lens cover,
line up the
cutout on the
inside rim with
the light socket. Gently press it into its original
position.

8. Replace the rack support and reconnect the
power cord.

Light

fixture

Light

socket

Lens cutout

Bulb

Lens

17

Troubleshooting

Problem May Be Caused By What to Do

Range not plugged in. Plug in range.

Nothing works.

Igniters do not spark.

No flame.

Burner goes out at low setting.

Flame distorted, yellow, or
very large.

Power is off. Turn on power at circuit breaker or fuse box; check for tripped breaker/blown fuse.

Power outage. Contact power company.

Power not supplied to unit. See Nothing works, above.

Wet/dirty igniter. Clean/dry igniter and burner assembly per Care and Cleaning.

Igniter not working (no clicking sound). See Igniters do not spark, above.

Wet or dirty igniter. Clean and dry per Care and Cleaning.

Gas is turned off. Make sure gas-supply valve is open.

Gas supply interrupted. Contact gas company.

Low gas pressure. Contact gas company to have pressure tested.

Air intake holes obstructed. Verify no air slots on range are obstructed.

Burner parts are dirty or clogged. Clean and dry per Care and Cleaning.

Burner parts are not properly positioned. Ensure burner is assembled per Setting Up the Range.

Range set up for different gas type (natural or
LP) or different altitude.

Gas regulator is not installed or faulty. Have a qualified service technician check the gas regulator.

Burner is cold.

Flame distorted by air draft. Minimize drafts around cooktop. Close nearby windows.

Have qualified service technician verify that range is set up for correct gas/altitude.

Burners may spark up to 1 minute if cold and set to low; see Operating the Range
for details on how to minimize.

Igniter sparks (clicks) after
flame ignites.

Orange glow on oven ceiling
when broiling.

Oven will not heat.

Oven lights will not work.

Convection fan does not work.

Oven ON indicator light blinks. Normal operation.

Condensation on door glass. Cold weather. Normal in cold weather; condensation disappears after 10 minutes of operation.

Strange odor when oven is on. Residue in oven. Manufacturing residues on new oven surfaces; “burn-in” the oven; see Pg. 7.

Oven does not self-clean.

Wet or dirty igniter.

Burner parts wet or dirty.

Burner parts not properly positioned. Ensure burner is assembled per Setting Up the Range.

Power polarity reversed/improperly grounded. Have a licensed electrician check electrical outlet.

Normal operation. IR broil burner igniter glows orange off and on when oven knob is set to broil.

No power to range. See Nothing Works, previous page.

Gas is turned off. Ensure gas-supply valve is open.

Gas supply interrupted. Contact gas company.

Light bulbs burned out. Replace light bulbs. (See Care and Cleaning).

Oven in self-clean mode or was recently
self-cleaned.

Oven door not shut tightly. Check for obstructions; shut door tightly.

Oven not set properly. Follow directions in Care and Cleaning.

Clean and dry per Care and Cleaning.

Ensure oven knob is not in CLEAN position and door latch has released if oven
was recently self-cleaned. (See Pg. 13.)

This light is on when the oven is on. The burner-control system turns the oven
off-on to maintain the the oven-control knob temp.

Oven door will not open.

Foods overcook/undercook. Incorrect cooking time, temperature. Adjust time, temperature, or rack position.

Oven in self-clean mode or was recently
self-cleaned.

Oven knob may be set to CLEAN; if so, turn knob OFF; door unlocks once oven
cools below 600°F (315°C).

18

Parts and Accessories

Description Dacor Part Number

Dacor Stainless Steel Cleaner A302

Halogen light bulb (120 Vac, 50 Watt) 108774

Cooktop griddle AG30

Cooktop grill AEGR30

Standard broil pan and broil pan grill AER30BP

Replacement standard oven rack 107745

GlideRack oven rack 701938

Large capacity roast/broil pan with “V” shaped rack AORPVR

Pizza baking stone ABS16

Cookie sheets (2 per carton) ACSRO303

Cooktop grate (2 used per unit) 101524

To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.

Warranty and Service

Getting Help

Before you request service:

1. Review Before You Call For Service section of this manual (see page 21).

2. Use the helpful tips found in our Problem Solution Guide.

3. Become familiar with the warranty terms and conditions of your product on the following page.

4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the
number below.

Dacor Customer Assurance is available 5:00 a.m. – 5:00 p.m. Pacific Time

Phone: 833-35-ELITE (833-353-5483) USA, Canada

Contact us through our website: www.dacor.com/customer-care/contact-us

19

Warranty and Service

Warranty

What is Covered

CERTIFICATE OF WARRANTIES:
DACOR RANGES

WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA:

FULL ONE-YEAR WARRANTY

The warranty applies only to the Dacor appliance sold to
the first use purchaser, starting from the date of origi­nal retail purchase or closing date for new construction,
whichever period is longer. Warranty is valid on products
purchased brand new from a Dacor Authorized Dealer, or
other seller authorized by Dacor.

If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, Dacor will remedy it without charge to
you.

All cosmetic damage (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) to the product or included
accessories must be reported to Dacor within 60 days of
the original purchase date to qualify for warranty cover­age.

Consumable parts such as filters and light bulbs are not
covered and are the responsibility of the purchaser.

LIMITATIONS OF COVERAGE

Service will be provided by a Dacor designated service
company during regular business hours. Please note ser­vice providers are independent entities and are not agents
of Dacor.

Dealer display and model home display products with a
production date greater than 5 years, products sold “As
Is,” and products installed for non-residential use, which
include but not limited to religious organizations, fire sta­tions, bed and breakfast, and spas carry a one year parts
warranty only. All delivery, installation, labor costs, and
other service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.

The owner must provide proof of purchase or closing
statement for new construction upon request. All Dacor
products must be accessible for service.

Warranty is null and void if non-ETL or non-CUL approved
product is transported from the U.S.A.

OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory
to replace the defective part.

All delivery, installation, labor costs and other service fees
are the responsibility of the purchaser.

What Is Not Covered

• Slight color variations may be noticed because of dif­ferences in painted parts, kitchen lighting, product
placement and other factors; this warranty does not
apply to color variation.

• Service calls to educate the customer on proper use
and care of the product.

• Service fees for travel to islands and remote areas,
which include but not limited to, ferries, toll roads or
other travel expenses.

• Consequential or incidental damage, including but not
limited to food or medicine loss, time away from work
or restaurant meals.

• Failure of the product when used for commercial,
business, rental or any application other than for resi­dential consumer use.

• Failure of the product caused by improper product
installation.

• Replacement of house fuses, fuse boxes or resetting
of circuit breakers.

• Damage to the product caused by accident, fire, flood,
power interruption, power surges or other acts of God.

• Liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings and other
structures or objects around the product.

• Breakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint or other cos­metic finish caused by improper usage, care, abuse or
neglect.

• Discoloration of brass burner caps.

Out of Warranty

Should you experience a service issue beyond the
standard warranty period, please contact us. Dacor
reviews each issue and customer concern to provide
the best possible solution based on the circum­stances.

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WAR­RANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE,
AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES,
THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR
INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN
THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR
SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS
AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM
THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR
IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an
implied warranty lasts, or do not allow the exclusion or
limitation of inconsequential damages, therefore the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.

20

fold here

BUSINESS REPLY MAIL

FIRST-CLASS MAIL CITY OF INDUSTRY CAPERMIT NO 1600

POSTAGE WILL BE PAID BY ADDRESSEE

DACOR

ATTN WARRANTY PROCESSING DEPT

PO BOX 90070

NO POSTAGE

NECESSARY

IF MAILED

IN THE

UNITED STATES

CITY OF INDUSTRY CA 91715-9907

Please visit www.dacor.com to activate your warranty online.

WARRANTY INFORMATION

IMPORTANT:

Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope, or activate the warranty online for each product.

Please be assured that Dacor will never sell your name or any information on this form for mailing-list purposes, as we do not
consider it a proper way of expressing our gratitude for your having chosen Dacor products for your kitchen!

Owner Last Name (please print) First Middle Init.

Street

City State Zip

Purchase Date Email Phone

Dealer

City State Zip

Your willingness to take a few seconds to complete the section below will be sincerely appreciated. Thank you.

1. How were you first exposed to Dacor products? (Please check one.)

 A. T.V. Cooking Show  F Builder
 B. Magazine  G. Architect/Designer
 C. Appliance Dealer Showroom  H. Another Dacor Owner
 D. Kitchen Dealer Showroom  I. Model Home
 E. Home Show  J. Other

2. Where did you buy your Dacor appliances?

 A. Appliance Dealer  D. Builder
 B. Kitchen Dealer  E. Other
 C. Builder Supplier

3. For what purpose was the product purchased?

 A. Replacement only  C. New Home
 B. Part of a Remodel  D. Other

4. What is your household income?

 A. Under $75,000  D. $150,000 – $200,000
 B. $75,000 – $100,000  E. $200,000 – $250,000
 C. $100,000 – $150,000  F. Over $250,000

5. What other brands of appliances do you have in your kitchen?

cut herecut here

A. Cooktop C. Dishwasher

B. Oven D. Refrigerator

6. Would you buy or recommend another Dacor product?

 Yes  No

Comments

Thank you very much for your assistance. The information you
have provided will be extremely valuable in helping us plan
for the future and in giving you the support you deserve.

Website: www.dacor.com/customer-care/contact-us Customer Assurance: 833-353-5483