Use and Care Manual
Warming Drawer
Models: ERWD30, EWD24, EWD27, EWD30, EWD36,
IWD24, IWD27, IWD30, MRWD27, MRWD30,
MWDH27, MWDH30, MWDV27, MWDV30,
OWD24, PWD27, PWD30
Style varies. Model EWD27 shown.
Table of Contents
Important Safety Instructions ................................ 1
Getting to Know Your Warming Drawer .................... 3
Operating Instructions ........................................... 4
Care and Cleaning ................................................ 6
Before You Call for Service ..................................... 7
Warranty and Service ............................................ 8
Warranty Card ........................................Back Cover
Part No. 102344 Rev. K
© 2007 Dacor, all rights reserved
Important Safety Instructions
INSTALLER: LEAVE THESE INSTRUCTIONS WITH THE
APPLIANCE.
CUSTOMER: READ THIS USE AND CARE MANUAL COMPLETELY
BEFORE USING YOUR WARMING DRAWER. SAVE IT FOR FUTURE
REFERENCE. IT CONTAINS IMPORTANT USE AND CARE INFORMATION. KEEP YOUR SALES RECEIPT OR CANCELED CHECK.
PROOF OF ORIGINAL PURCHASE DATE IS REQUIRED FOR WARRANTY SERVICE.
For service and warranty information see page 8.
If you have any questions (other than warranty questions), call:
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacic Time
Web site: www.Dacor.com
When you call, have the complete model and serial
number for your appliance available. The numbers are
found on the product data label located on back of the
drawer front. See page 3 for label location. Write these
numbers below for future reference.
Model number __________________________________
Serial number __________________________________
Date of purchase ________________________________
Since Dacor continuously improves the quality and performance of our products, we may need to make changes
to the appliance without updating this manual. Visit www.
Dacor.com to download the latest version of this manual.
IMPORTANT: To avoid the possibility of explosion or
fire, do not store or use flammable or explosive vapors
and liquids (such as gasoline) inside or in the vicinity
of this or any other appliance. Keep items that could
explode, such as aerosol cans away from the appliance.
Do not store flammable or explosive materials in
adjacent cabinets or areas.
NEVER use this appliance as a space heater to heat or
warm the room.
Do not use water on grease fires – smother fire or flame
or use dry chemical or foam-type extinguisher.
IMPORTANT: This appliance is equipped with a three
prong grounding electric plug for protection against
possible electric shock hazards. It must be plugged into
a dedicated, grounded, electrical outlet. If only a two
prong electrical outlet is available, it is the responsibility
of the customer to have it replaced with a dedicated,
properly grounded three prong electrical outlet. To
avoid an electric shock hazard, do not under any
circumstances:
Important Information About
Safety Instructions
The Important Safety Instructions and warnings in
this manual can not cover all possible problems and conditions that can occur. Use common sense and caution when
installing, maintaining or operating this appliance.
Safety Symbols and Labels
danger
Immediate hazards that WILL result in severe personal
injury or death.
NOTE: Use of a ground
fault interrupter (GFI) is
not recommended.
danger
warning
warning
warning
Cut or remove the third (ground) prong from the •
power cord.
Use an adapter plug.•
Use a power cord that •
is frayed or damaged.
Immerse the power •
cord or plug in water
or other liquid.
Connect the appliance •
to an extension cord.
warning
Hazards or unsafe actions that COULD result in severe
personal injury or death.
caution
Hazards or unsafe actions that COULD result in minor
personal injury or property damage.
READ AND SAVE
THESE INSTRUCTIONS
1
Important Safety Instructions
General Safety Precautions
To reduce risk of re, electric shock, serious injury or death when using this appliance, follow basic precautions, including the following:
warning
Read this manual completely before operating this •
appliance.
Use this appliance only for its intended use as •
described in this manual. Use it only to warm food
and heat plates and utensils. It is not designed for
commercial, industrial or laboratory use.
Only model OWD24 is approved for use in outdoor •
installations and near water (bathrooms). Do not
use, store or install warming drawer models other
than OWD24 near water, for example, near sinks,
swimming pools or in a wet basement.
Model OWD24, when installed as a towel warmer, •
must have the supplied wire rack installed in the
drawer bottom. Secure the rack with the screw and
clip supplied. See the installation instructions.
Do not install or operate a product that is •
damaged, has a damaged power cord or plug, or is
malfunctioning in any manner. Return the appliance
to the nearest authorized service facility for
examination, repair or adjustment.
Make sure that this appliance has been properly •
installed and grounded by a qualified installer
according to the accompanying installation
instructions. Have the installer show you the
location of the electrical outlet so that you know
where to disconnect power to the appliance.
Do not repair or replace any part of the warming •
drawer unless specifically recommended in the
literature accompanying it. All other service should
be done by a qualified technician.
Use of accessory attachments not recommended by •
the appliance manufacturer may cause injuries.
Before cleaning or performing any type of service, •
make sure that the power plug is disconnected from
the electrical outlet and that the unit is cool.
Keep the electrical cord away from heated surfaces.•
DO NOT TOUCH ANY HOT SURFACES IN OR ON •
THE WARMING DRAWER DURING OR IMMEDIATELY
AFTER USE. Use the handle instead. After use,
make sure these surfaces have had sufficient time
to cool before touching them. Heating elements may
be hot, even though they are dark in color.
To reduce the risk of fire in the warming drawer, do •
not overcook food. Do not leave it unattended with
paper, plastic or other combustible materials inside.
warning
To avoid the possibility of fire or burns, do not allow •
clothing, pot holders, towels or rags to come into
contact with any part of the warming drawer during
and immediately after use. Do not wear loose or
hanging apparel while using this appliance.
If materials inside the warming drawer should •
ignite, keep the drawer closed and shut off the
power at the circuit breaker panel or fuse box.
Exercise caution when opening the drawer. Let hot •
air or steam escape before looking or reaching into
the warming drawer.
Use only dry pot holders when removing food and •
cookware from the warming drawer. Wet pot holders
can cause steam burns.
Do not put items like whole eggs, sealed containers •
or closed glass jars in the warming drawer. They
may explode when heated, causing injury.
Do not place more than 50 pounds in the drawer.•
Properly clean and maintain the unit regularly as •
instructed in this manual. Clean only those parts
listed in this manual, in the manner specified.
Do not use abrasive scrubbers or abrasive/caustic •
cleaners or detergents on this appliance. They
may permanently damage the finishes. Do not use
aerosol cleaners, because they may be flammable or
cause corrosion of metal parts.
Clean the • appliance thoroughly before operating it
for the first time.
Make sure the warming • drawer is used only by
those individuals who are able to operate it properly.
Do not tamper with the controls.•
Preheat the warming • drawer before use.
Never allow anyone, including children to sit, stand •
or climb on any part of the appliance, including
the drawer. Doing so may cause tipping, damage,
serious injury or death.
Do not leave children alone or unattended in the •
area around the appliance. Do not allow children to
operate it, play with the controls, pull on the handle
or touch other parts.
Do not store items of interest to children above the •
warming drawer. Children could be burned or injured
while climbing on the appliance.
Save this manual for future use.•
2
Getting to Know Your Warming Drawer
Gasket
Drawer
Product data label on back of
drawer front
Drawer front:
Style and size varies with model
Control panel
Drawer slide
Back of Drawer Front
Humidity vents
Minimum ambient operating temperature:
32°F (0°C)
Drawer capacity: 50 pounds
Drawer dimensions:
Model IWD24: 5”H x 20”W x 22¾”D
Model OWD24:
6½”H x 20¼”W x 17 7/8”D
27” models: 5”H x 23”W x 22¾”D
30” models: 5”H x 26”W x 22¾”D
36” models: 5”H x 32”W x 22¾”D
Humidity vents
Humidity control
Models IWD24, IWD27, IWD30 and OWD24 are
not equipped with the humidity control or vents
3
Operating Instructions
warning
When the warming drawer is on in continuous mode •
(∞), it will remain on until turned off manually. To
avoid a fire hazard or burns, exercise caution when
operating the unit in continuous mode.
Do not block the humidity vents on the back of the •
drawer front and along the left and right sides of the
drawer. Excessive heat buildup can occur.
Food safety is an important consideration when •
using a warming drawer. In the PROOF and LOW
temperature settings, bacteria growth may occur.
Use the MED and HIGH settings if holding certain
foods for more than two to three hours.
Things to Know Before You Start
Preheating
For best results, preheat your warming drawer for •
about 20 minutes before use. If you put hot food into
a cool, conned area, any steam that is present will
condense. If you preheat your warming drawer, there
will be less chance of water due to condensation.
Preheat times vary depending on the temperature setting.
Humidity Control
The warming drawer has two distinct humidity modes. •
The “MOIST” setting seals the food’s moisture in the
warming chamber, maintaining the water content of
the food. The “CRISP” setting allows the moisture to
vent out of the sides of the warming drawer, retaining the crispness of other food types. The MOIST •
CRISP lever opens and closes vents located on the
inside of the drawer front.
Do not block the humidity vents any time you operate •
your warming drawer.
Operation
The warming drawer is equipped with four temperature
settings and a timer that can be set for one, two, three
or four hours. The warming drawer can also be set for
continuous operation. See the table on the facing page for
suggested settings for different foods.
To turn the unit on:
Select the humidity level. Slide the lever located on 1.
the back of the drawer face to the desired position.
To increase humidity inside the drawer, slide the lever
closer to the MOIST symbol. To decrease humidity
inside the drawer, slide the lever closer to the CRISP
symbol. The lever can also be positioned anywhere
between the MOIST and CRISP settings.
Push the 2. ON/OFF key.
Push the key for the desired temperature setting.3.
SETTING TEMPERATURE*
PROOF 100 °F (38 °C)
LOW 140 °F (60 °C)
MED 175 °F (80 °C)
HIGH 200 °F (93 °C)
* Temperatures are approximate
Select the amount of time you want 4.
the warming drawer to be on: Push the
SELECT key until the desired number
of hours lights up on the control panel.
or
Push the continuous key
the unit on constantly. Push the ON/
OFF key to turn the warming drawer
off, when done.
(∞)
to keep
Back of drawer front
Lever
Vents
Models IWD24, IWD27,
IWD30 and OWD24 do
not have this feature
MOIST CRISP
Warming Serving Containers
To warm plates, and other serving containers:•
Place them carefully into the warming drawer and set •
the temperature to PROOF or LOW, depending upon
your personal preference. Do not drag plates across
the drawer. They may scratch the drawer surface.
Before using any delicate dinnerware in the warm-•
ing drawer, determine its maximum recommended
usage temperature from the plate manufacturer. It is
not necessary to preheat the warming drawer when
warming serving dishes.
You can also use plastic wrapping on plates to keep •
foods hot and moist.
4
Operating Instructions
Control Panel
Temperature and Humidity Control Setting Guidelines
FOOD ITEMS
Bacon HIGH Crisp Uncovered
Beef - rare LOW Moist Covered
Bread - hard rolls LOW Crisp Uncovered
Bread - proong PROOF Moist Damp towel
Casseroles LOW Moist Uncovered
Coffee cake LOW Moist Uncovered
Cooked cereals LOW Moist Uncovered
Dinner MED Moist Uncovered
Eggs LOW Moist Covered
Enchiladas LOW-MED Moist Uncovered
Fish/seafood LOW Moist Covered
Fried food HIGH Crisp Uncovered
Gravy, cream sauces LOW Moist Covered
Ham LOW Moist Covered
Hors D’ oeuvres LOW-MED Crisp Uncovered
Lamb LOW Moist Uncovered
Pancakes LOW-MED Moist Covered
Pies - single crust LOW Moist Uncovered
Pizza LOW-MED Moist Covered
Potatoes - baked HIGH Crisp Uncovered
Poultry HIGH Moist Uncovered
Vegetables LOW Moist Covered
Wafes - crisp HIGH Moist Uncovered
TEMPERATURE
SETTINGS
MOIST-CRISP
SELECTION
COVERED/
UNCOVERED
5
Care and Cleaning
caution
To prevent permanent damage to the appliance •
surfaces, do not use abrasive cleaners or scrubbers.
Do not allow acids (citrus juices, tomato sauces, •
etc.) to remain on the warming drawer’s surfaces.
The finish may stain.
Do not try to remove heavy spills with a sharp object •
such as a knife or metal spatula. Sharp objects may
scratch the surfaces.
Always wipe stainless steel surfaces in the direction •
of the grain.
Control Panel
Clean the control panel with a soft cloth soaked with a
solution of mild detergent and hot water. Rinse and dry
with a soft cloth. Exercise caution to avoid introduction of
liquids into the area behind the control panel. Do not use
abrasive cleaners or scrubbers. They may permanently
damage the nish or scrap off the letters and graphics.
Moist • Crisp Control
Clean the Moist • Crisp lever with a solution of mild detergent and hot water. Rinse and dry with a soft cloth.
Painted Surfaces
For the front face of warming drawers with a painted
nish, clean with a solution of mild detergent and hot
water. Rinse and dry with a soft cloth. Do not use abrasive
cleaners or scrubbers. They may permanently damage the
nish.
Gasket
The gasket is located around the edge of the drawer
opening, below the control panel.
Gently clean the gasket with a solution of mild detergent
and hot water. Rinse and dry with a soft cloth. The gasket
material is soft, so be careful not to crush or damage
it. Damaging the gasket will cause a poor heat seal and
result in poor warming drawer performance.
Drawer Slides
The warming drawer has slides positioned on each side
of the drawer. They allow the drawer to slide in and out
smoothly. Remove the drawer from the slides to make
cleaning easy or to access the serial number plate. The
drawer slides themselves do not require maintenance.
Removing the Drawer from the
Drawer Handle
Clean the drawer handle with a solution of mild detergent
and hot water. Rinse and dry with a soft cloth.
You may also use Dacor Stainless Steel Cleaner. It is
available from your Dacor dealer. Use it according to the
directions on the package.
Always wipe stainless steel surfaces in the direction of the
grain.
Appliance
Allow the drawer to cool before attempting to remove it.
Glass Surfaces
Clean all glass surfaces with a solution of mild detergent
and hot water. You may also use a mild glass cleaner to
remove ngerprints or smears. Dry completely with a soft,
lint-free cloth.
Reinstalling The Drawer
Brass and Chrome Surfaces
Clean brass and chrome surfaces with a solution of mild
detergent and warm water. Rinse, dry and polish with a
soft, lint-free cloth.
You may also use Dacor Stainless Steel Cleaner. It is
available from your Dacor dealer. Use it according to the
directions on the package.
Pull the drawer out to the fully open position. 1.
Push in on the locking tab on one side as you pull the 2.
drawer up. See the facing page.
When the drawer comes loose from the slide, repeat 3.
the same process on the opposite side.
Grip the drawer on both sides and pull it free.4.
For safety, push both drawer slides into the drawer 5.
opening.
Pull the1. drawer slides all the way out of the drawer
opening.
Gently lower the drawer between the extended slides 2.
until it is suspended by them.
Slide the back of the drawer mounting brackets under 3.
the clips on the slides. See the facing page.
Push one side of the drawer down onto its locking tab, 4.
until the tab locks into place.
R5. epeat the same process on the opposite side.
Gently open6. and close the drawer to make sure that it
is properly installed.
6
Care and Cleaning
Slide mounting bracket
under clip on slide
Push in on tab
Clip on slide
Pull up on
drawer front
Drawer Removal
Push drawer front
down until tab locks
in place
Drawer Installation
Slide
Before You Call for Service
Problem Solution Guide
PROBLEM MAY BE CAUSED BY WHAT TO DO
Nothing works. Power plug disconnected. Connect plug to a dedicated, grounded, three-
prong electrical outlet.
Timer is not set. Select time duration according to the
Operating Instructions section.
Warming drawer is not connected
to power.
Tripped circuit breaker or blown
fuse.
Ambient temperature below 32°F
(0°C).
Drawer does not slide smoothly
or drags.
Excessive condensation. Warming drawer not preheated. Preheat the warming drawer before each use
One or more of the indicator
lights on the control panel blink
on and off (one second on, one
second off).
Drawer is incorrectly mounted into
slide mechanism.
Drawer is over-loaded or the load
is unbalanced.
Incorrect humidity control setting. Set humidity control to CRISP to allow mois-
The control panel computer has
detected an error:
#1 - Temperature error
#2 - Sensor error
#3 - Key pad error
#4 - Control error
Plug the warming drawer into a 120 Vac,
15 Amp., dedicated electrical outlet.
Check the circuit breaker panel or fuse box
tripped breaker or blown fuse.
Temperature around warming drawer must be
above freezing.
Remount drawer into slide, per instructions
above
Reduce the weight to less than 50 pounds.
Redistribute drawer contents
ture to vent
Try resetting the computer. Disconnect the
power cord, wait 20 seconds, then reconnect
it. Check the control panel. If the indicator
light still ashes, call for service. See page 8
7
Warranty and Service
If You Need Service...
Before you request service, please review the Before
You Call for Service section of this manual on page 7. If
you have performed the checks in the Problem Solution
Guide and the problem has not been remedied, please
contact us at one of the numbers below. Prior to requesting service, it is helpful to be familiar with the terms and
conditions in the Warranty section on this page.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. - 4:00 p.m. Pacic Time
For a list of Dacor service agents for non-warranty
repairs:
Dacor Customer Service
Phone: (800) 793-0093
Business Hours: 6:00 a.m. - 5:00 p.m. Pacic Time
Contact us through our web site at:
www.Dacor.com
At Dacor, we believe that our quality of service equals
that of our product. Should your experience with our service network or product be different, please contact our
Customer Service Team and share your encounter with
us. We will do our utmost to resolve the situation for you
and deliver on our Dacor promise.
If you need anything claried, just let us know.
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR WARMING
DRAWERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must provide proof of purchase upon request, and have the appliance accessible for service.
Warranty is null and void if non-CSA approved product is
transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will furnish a new part, F.O.B.
factory, to replace the defective part. All delivery, installation, and labor costs are the responsibility of the purchaser. The owner must provide proof of purchase, upon
request, and have the appliance accessible for service.
What Is Not Covered
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND
OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA, AND CANADA, ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR
PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE
LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO
ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an
implied warranty lasts, or do not allow the exclusion or
limitation of inconsequential damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specic legal rights, and you may also have
other rights that vary from state to state.
Service calls to educate the customer in the proper •
use and care of the product.
Failure of the product when used for commercial, •
business, rental or any application other than for residential consumer use.
Replacement of house fuses or fuse boxes, or reset-•
ting of circuit breakers.
Breakage, discoloration or damage to glass, metal •
surfaces, plastic components, trim, paint or other
cosmetic nish, caused by improper usage or care,
abuse, or neglect.
Damage due to installation or operation in damp or •
wet environments (except for models specied for
such use).
Damage to the product caused by accident, re, ood •
or other acts of God.
8
fold here
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL CITY OF INDUSTRY CAPERMIT NO 1600
POSTAGE WILL BE PAID BY ADDRESSEE
Web site: www.Dacor.com
Corporate phone: (800) 793-0093
WARRANTY INFORMATION
IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
A. T.V. Cooking Show F Builder
B. Magazine G. Architect/Designer
C. Appliance Dealer Showroom H. Another Dacor Owner
D. Kitchen Dealer Showroom I. Model Home
E. Home Show J. Other
2. Where did you buy your Dacor appliances?
A. Appliance Dealer D. Builder
B. Kitchen Dealer E. Other
C. Builder Supplier
3. For what purpose was the product purchased?
A. Replacement only C. New Home
B. Part of a Remodel D. Other
4. What is your household income?
A. Under $75,000 D. $150,000 – $200,000
B. $75,000 – $100,000 E. $200,000 – $250,000
C. $100,000 – $150,000 F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop C. Dishwasher
B. Oven D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes No
Comments:
Owner’s Name:
Street:
City: State: Zip:
Purchase Date: Email: Telephone:
Dealer:
City: State: Zip:
(Please Print or Type)
Last First Middle
cut here cut here
Please visit www.Dacor.com to activate your warranty online.
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
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