Dacor DDW24M999UM User Manual
User Manual
Modernist / Heritage Built-In Dish Washer
DDW24M99* Series
DDW24T99* Series
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Contents
Contents
Safety information 5
What you need to know about the safety instructions 5
Important safety symbols 5
Before using your dishwasher 8
Regulatory notice 8
Before you start 12
Dishwasher at a glance 12
Basic use of racks 14
Loading precautions 16
Detergent guidelines 21
Operations 25
Control panel 25
Simple steps to start 28
Touchpad responsiveness 29
Cycle overview 29
Settings 31
Special features 33
Care and Maintenance 35
Cleaning 35
Long-term care 39
Troubleshooting 40
Checkpoints 40
Information codes 45
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Cycle chart 46
Appendix 47
Helping the environment 47
Specications 47
Warranty and Service 48
Getting help 48
Warranty 48
Contents
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To Our Valued Customer:
Congratulations on your purchase of the very latest in Dacor® products! Our unique
combination of features, style and performance make us The Life of the Kitchen™, and a
great addition to your home.
In order to familiarize yourself with the controls, functions and full potential of your
new Distinctive Appliance, read this use and care manual thoroughly, beginning with the
Safety informations section.
All Dacor appliances are designed and manufactured with quality and pride, while working
within the framework of our company value. Should you ever experience a problem with
your product, please rst check the Troubleshooting section of this manual for guidance. It
provides useful suggestions and remedies prior to calling for service.
Valuable customer input helps us to continuously improve our products and services, so
please feel free to contact our Customer Service Team for assistance with any of your
product support needs.
Dacor Customer Service Team
14425 Clark Avenue
City of Industry, CA 91745
Telephone: (800) 793-0093
Fax: (626) 403-3130
Hours of Operation: Monday through Friday 6:00 A.M. to 5:00 P.M. Pacic Time
Website: www.Dacor.com
Thank you for choosing Dacor for your home. We are a company built by families for
families, and we are dedicated to serving yours. We are condent that your new Dacor
product will deliver a high level of performance and enjoyment for many years to come.
Sincerely,
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SAVE THESE INSTRUCTIONS
Safety information
Congratulations on your new Dacor dishwasher. This manual contains important
information on the installation, use and care of your appliance. Please take time to read
this manual to take full advantage of your dishwasher’s many benets and features.
What you need to know about the safety instructions
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution, and care when installing, maintaining, and operating your dishwasher.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
To reduce the risk of re, explosion, electric shock, or personal injury when using your
dishwasher, follow these basic safety precautions:
CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
WARNING
State of California Proposition 65 Warning (US only)
This product contains chemicals known to the State of California to cause cancer and birth
defects or other reproductive harm.
Safety information
WARNING
When using your dishwasher, follow basic precautions, including the following:
1. Read all instructions before using the dishwasher.
2. Use the dishwasher only for its intended function.
3. Use only detergents or wetting agents recommended for use in a dishwasher and keep
them out of the reach of children.
4. When loading items to be washed:
- locate sharp items so that they are not likely to damage the door seal, and
- load sharp knives with the handles up to reduce the risk of cut-type injuries.
5. Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.
6. Do not touch the HEATING ELEMENT during or immediately after use.
7. Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.
8. Do not tamper with controls.
9. Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.
10. To reduce the risk of injury, do not allow children to play in or on a dishwasher.
11. Under certain conditions, hydrogen gas may be produced in a hot-water system that
has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hotwater system has not been used for such a period, before using the dishwasher turn
on all hot-water faucets and let the water ow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use
an open ame during this time.
12. Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it.
CAUTION
• After unpacking the dishwasher, keep the packaging out of the reach of children.
• The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher
by yourself. Two or more people are needed to move a dishwasher and avoid potential
injuries.
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• As with any equipment using electricity, water, and moving parts, potential hazards
exist.
• Do not install the dishwasher near electrical components. Keep the dishwasher away
from open ames.
• Install and level your dishwasher on an uncarpeted oor that can support its weight.
• Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet.
See page 7 for more information on grounding your dishwasher.
• Connect the ground wire to the green ground connector in the terminal box.
• After the dishwasher is installed, check that the drain hose is properly connected and
that there is no leakage from the hose connectors. If the drain hose is loose, it may
cause property damage.
• The water supply line is susceptible to breakage. As time goes by, it becomes less
exible. Check the line periodically. If it is swollen, torn, cut, or there is a water leak,
replace it immediately.
• To safely operate this appliance, familiarize yourself with its operations and exercise
care when using it.
• Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do
not wash dishes exposed to these materials.
• Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
effect on human organs. It contains elements for polishing and is corrosive. Avoid
letting the detergent come into contact with your skin and eyes.
• Do not push or place pressure on the door when it is open, as this may damage the
dishwasher or cause harm.
• Do not allow children to play in or on the dishwasher. They may harm themselves or
damage the dishwasher.
• Disconnect the power cable (or set the circuit breaker to off) before servicing your
dishwasher.
• Do not repair, replace, or service any part of your dishwasher yourself. Disassembly,
repairs, and modications are permitted by authorized service technicians only. Work
done by an unauthorized person may void your warranty.
• Before disposing of your dishwasher, remove the door of the washing compartment or
the door latch so that children or small animals cannot get trapped inside.
• If the dishwasher is left unused for an extended period of time, turn off the water
supply.
• This dishwasher is intended for residential use only.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
Before using your dishwasher
WARNING
Safety information
Regulatory notice
Tip-Over Hazard
• Do not use the dishwasher until it is correctly installed.
• Do not push down on an open door.
• Do not place excessive weight on the open door.
Electric Shock Hazard
Failure to follow these instructions can result in death, re, or electric
shock:
• Electrically ground the dishwasher
• Connect the ground wire to the green ground connector in the junction
box.
• Do not use an extension cord.
FCC Notice
FCC CAUTION:
Any changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received including interference that cause
undesired operation.
For product available in the USA/Canada market, only channel 1~11 can be operated.
Selection of other channels is not possible.
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FCC STATEMENT:
This equipment has been tested and found to comply within the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated so there is at least 8 inches
(20 cm) between the radiator and your body. This device and its antenna(s) must not be
co-located or operated in conjunction with any other antenna or transmitter.
Safety information
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Safety information
SAVE THESE INSTRUCTIONS
IC Notice
The term “IC” before the radio certication number only signies that Industry Canada
technical
specications were met. Operation is subject to the following two conditions: (1) this
Safety information
device may not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For product available in the USA/Canada market, only channel 1~11 can be operated.
Selection of other channels is not possible.
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated so there is at
least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s)
must not be co-located or operated in conjunction with any other antenna or transmitter.
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Open Source License Notice
The software included in this product contains open source software. You may obtain the
complete corresponding source code for a period of three years after the last shipment of
this product by sending an email to mailto:oss.request@samsung.com.
It is also possible to obtain the complete corresponding source code in a physical medium
such as a CD-ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SimpleConnectTP/seq/0
leads to the download page of the source code made available and open source license
information as related to this product. This offer is valid to anyone in receipt of this
information.
Safety information
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Before you start
Follow these instructions carefully to ensure proper installation of the dishwasher.
• Carefully unpack the product package and check for any damage. If the dishwasher
has been damaged, make note of it on the waybill and keep a copy. Do not install the
dishwasher, and contact a local Dacor customer center.
• If there is no damage to the product, you can proceed with the installation. If you are
going to install the dishwasher yourself, make sure to read through the Installation
Manual and follow the instructions.
• Keep the packaging material out of children’s reach to ensure their safety.
Before you start
Dishwasher at a glance
01
02
03
04
05
06
01 Top nozzle 02 Lower nozzle 03 Water reector
04 Dispenser 05 Control panel 06 Door
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Accessories
Upper rack Lower rack Cutlery rack 3rd rack
Others
Installation kit
(User/Installation
manual included)
Before you start
Kick plate
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Before you start
Basic use of racks
Height adjustment
You can adjust the height of the upper rack so that the lower rack can accommodate
larger sized dishes. Depending on the height of the upper rack, the lower rack can
accommodate plates up to 12 inches (30 cm) in diameter, and the upper rack can
accommodate plates up to 8 inches (20 cm) in diameter.
Before you start
To raise the upper rack
Pull the upper rack upwards. The
adjustable handle will latch, and the upper
rack will raise.
To lower the upper rack
Hold both the adjustable handles located
at the left and right sides of the upper
rack, and then evenly press down.
CAUTION
• Adjust the height of the upper rack
before loading dishes into the rack.
Adjusting the rack after loading the
dishes may damage the dishes.
• Make sure to hold both handles when
adjusting, or the dishwasher door may
not close properly.
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To remove the upper rack
To remove the upper rack, pull the upper rack to the front until it is fully extended, and
then lift it slightly to remove. See the gures above for the illustrated steps.
CAUTION
• Do not operate the dishwasher without the upper rack. Otherwise, noises occur and the
dishwasher does not operate properly.
• Since the upper rack is removable, insert the upper rack properly to ensure the
dishwasher operates normally.
Before you start
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Before you start
Loading precautions
Unsuitable items for the dishwasher
Wash only items such as glass, porcelain, and cutlery which the manufacturer declares as
dishwasher safe. Do not wash aluminium (e.g. grease lters). The dishwasher may damage
aluminium, or in extreme cases, cause a severe chemical reaction.
Do not wash the following items in the dishwasher.
• Acrylic or aluminum items: These can discolor dishes with printed gold-rim decoration
Before you start
and mar other items.
• Dishes treated with adhesive: Treated plastics can come apart. Wood, ivory, copper,
and tin glued to dishes can come loose.
• Plastics with a temperature tolerance less than 194 °F (90 °C): Thin plastics wash and
dry poorly, and may be damaged due to elevated wash temperatures.
• Tin: Tin items must be washed by hand and dried immediately. Otherwise, it can rust.
• Wooden utensils: Wooden items can crack.
CAUTION
• Do not wash items that are covered with ash, sand, wax, lubricating grease or paint.
• These materials will damage the dishwasher. Ash does not dissolve and will spread
inside the dishwasher.
• Remove food remains such as bones, fruit seeds, etc. and waste such as toothpicks,
paper napkins, etc. from your dishes. Food remains and waste can make noise, cause
the dishwasher to malfunction, and damage your dishes and dishwasher.
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Loading dishes
Into the lower rack
10 place setting
Load cookware (pots, pans, etc.) up to
12 inches (30 cm) in diameter into the
lower rack. The lower rack is specially
designed for dinner dishes, soup bowls,
plates, pots, lids, and casserole dishes.
Load plates into the centre column of the
rack so that the top of a plate faces the
bottom of the next plate. Load large items
such as pans and pots into the dishwasher
so their inner cavities face downwards. We
recommend loading cups, stemware, and
small plates into the upper rack. See the
recommended loading cases below.
Before you start
12 place setting
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Before you start
Into the Zone Booster areas
Before you start
Into the upper rack
For more effective cleaning, load large
items into the left side of the lower rack—
the Zone Booster area. The Zone Booster
function supplies more powerful water jets
to the Zone Booster area. Make sure pot
handles and other items do not interfere
with the rotation of the nozzles and the
water reector.
The upper rack is for small plates, mugs,
glasses, and plastic items. Make sure the
loaded dishes do not interfere with the
rotation of the nozzle which is located at
the bottom of the upper rack. (Check this
by rotating the nozzle by hand.)
When loading dishes, pull the upper rack
out so you can load it without striking the
counter above.
10 place setting
12 place setting
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Using the glass support
Cutlery rack
The glass support is used for cups, small
items, and long cookware, and especially
suited for wine glasses. Hang wine glasses
onto the pegs of the cup shelves. Fold the
glass support back when it is not being
used.
CAUTION
Do not adjust the level of the upper rack
with the glass support propped up. This
will make it impossible to push the glass
support in the upper rack.
The cutlery rack is best for atware
and cooking or serving utensils. Use
the cutlery rack to organize atware or
utensils.
Before you start
NOTE
• For best results, place heavily soiled
items in the standard cutlery rack.
• The cutlery rack can be removed if you
need more space on the upper rack to
clean larger items.
The rack will stand if items are placed as suggested above. Refer to the gures below and
match the numbers on the left with the numbers on the right.
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Before you start
Before you start
1 3 42 5
1. Fork
2. Tea spoon
3. Dessert spoon
4. Knife
5. Serving spoon and fork
10 place setting
12 place setting
CAUTION
Do not allow items to be spread out in the bottom of the rack.
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Detergent guidelines
All dishwasher cycles require detergent in the detergent compartment. Apply detergent as
appropriate for the selected cycle to ensure best performance.
WARNING
• Do not consume dishwasher detergent. Avoid breathing in detergent fumes.
Dishwasher detergent contains irritants and caustic chemicals that can induce
respiratory conditions. If you have consumed dishwasher detergent or inhaled
detergent fumes, seek medical attention immediately.
• Keep dishwasher detergent out of children’s reach.
CAUTION
Use dishwasher detergent only. Other types of detergent produce excessive foam, which
may decrease the dishwasher’s performance or cause it to malfunction.
1. Gently press the dispenser ap to
unlock, and then slide it open. Note that
the dispenser ap opens at the end of
each cycle.
Before you start
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Before you start
Before you start
2. Apply the recommended amount of
detergent to the main compartment.
3. Close the ap, and then press down to
lock.
NOTE
This dishwasher has no separate
compartment for tablet detergent.
4. For best results, apply a small amount
(half an ounce or about 15 g) of
detergent onto the door. The additional
detergent will activate during the prewash process.
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Recommended amounts
Cycle
Amount of detergent
Main wash dispenser Onto the door for pre-wash
Auto, Normal ⁄ oz (20 g) ⁄ oz (10 g)
Heavy, Express 60 1 oz (30 g) ⁄ oz (15 g)
Delicate ⁄ oz (20 g) ⁄ oz (5 g)
Rinse aid
Rinse aid improves the drying performance of the dishwasher. When the Rinse Rell
indicator lights up on the control panel, rell with rinse aid. Only use liquid rinse aid.
Powdered rinse aid will clog the compartment opening and cause the dishwasher to
malfunction.
CAUTION
• Do not apply any type of detergent to the rinse aid compartment.
• Do not excessively ll the compartment. Excessive rinse aid may overow during a
cycle.
1. Turn the cap counter clockwise to
remove.
Before you start
2. Fill the compartment with rinse aid as
specied by the rinse aid manufacturer.
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Before you start
1
2
3
4
5
6
Before you start
Water reector
The water reector automatically detects obstacles inside the dishwasher that can
interfere with the reector’s signal. If an obstacle is detected at the end of a cycle, "0"
blinks for several minutes. The dishwasher chimes for several minutes. If this happens,
remove the obstacle.
3. Turn the rinse aid dial to select a rinse
aid level between 1 and 6.
• The higher the number, the more rinse
aid the dishwasher uses.
• To improve the drying performance,
select a higher level.
• If there is discoloring on the dishes,
switch to a lower level.
4. Turn the cap clockwise to close.
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Operations
01 02 03 04 05 07 08 09
06 10
Control panel
DDW24M99** Series
DDW24T99* Series
01 POWER
Operations
Press to turn the dishwasher on or off. When a cycle is complete,
all other indicators turn off with “0” on the display. Then, the
dishwasher turns off automatically.
02 Cycle Selector
03 Lower Rack
04 Speed Booster
Press to select a cycle according to the soil level of your dishes.
The corresponding cycle indicator turns on. The default cycle is
Normal.
Lower Rack only: If this option is selected, only the lower rack
nozzle is activated to reduce both the cycle time and power
consumption. Use this cycle to wash a small load of dishes or
glasses in the lower rack. To wash heavily soiled items, add the
Zone Booster option.
Zone Booster: Select this option to improve the cleaning
performance. A powerful jet is activated and directed at items
in the left side of the lower rack. This option can increase power
consumption slightly.
NOTE
If you use the lower rack only, the upper nozzle will be disabled.
So do not load items in the upper rack. However, the Zone Booster
option is available regardless of availability of the upper nozzle.
Select this option to reduce the cycle time. This is available only
with the Auto, Normal, Heavy, and Delicate cycles.
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Operations
05 Hi-Temp Wash
06 Sanitize
Operations
07 iQ Control
08 Display
(Control Lock)
Select this option to increase the main-wash temperature to
improve the cleaning performance for loads containing stubborn,
baked-on food. This is available only with the Auto, Normal, Heavy
and Express 60 cycles.
With this selected, the water temperature increases to 163 °F
(73 °C) in the nal rinse for high temperature sanitization. For
more information, see the Options section on page 30.
Control Lock: Control Lock allows you to lock the buttons on the
control panel except for the POWER button. For more information,
see the Control Lock section on page 34.
You can monitor and control the dishwasher remotely through a
Wi-Fi connection. To connect the dishwasher to your smart phone
for the rst time, press and hold iQ Control. For more information,
see the Dacor iQ Kitchen section on page 33.
Displays information of the current cycle including the cycle
name/time, remaining time, and settings as well as an information
code if found.
09 Delay Start
10 START (Cancel &
Drain)
You can delay the cycle starting time. For more information, see
the Delay Start section on page 34.
Press START to start operation. Make sure the door is closed.
*Cancel & Drain: To cancel the current cycle and drain the
dishwasher, press and hold START for 3 seconds.
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Indicators
Control Lock
indicator
Lights up if Control Lock is activated, and blinks for
several seconds if any button except for the POWER
button is pressed.
Lights up if Self Clean is activated, and blinks for
Self Clean indicator
5 seconds every 20-22 cycles. The cycle counter
disappears when the Self Clean cycle is complete, or the
dishwasher reaches the 23rd cycle.
Rinse Rell
indicator
Lights up if the dishwasher runs out of rinse aid.
NOTE
All indicators light up when the dishwasher enters Standby mode or is stopped. However,
they all turn off when the dishwasher is operating.
Operations
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Operations
Simple steps to start
1. Open the door, and then load the dishwasher. Make sure dishes are empty.
2. If applicable, put the dishes in the lower rack. If adding the Zone Booster option, put
3. Apply detergent to the detergent dispenser. For better results, add rinse aids.
4. Press POWER, and then select a cycle with necessary options (Speed Booster, Sanitize,
5. Press START, and then close the door. The dishwasher starts the cycle after draining for
• To change the cycle after it has started, press and hold START for 3 seconds to cancel
Operations
• The default cycle is Normal.
• To resume after you open the door to stop the dishwasher while operating, simply
the dishes in the left side of the lower rack.
etc). Availability of cycles depends on the model.
a few seconds.
NOTE
the cycle. Then, select a new cycle.
close the door.
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Touchpad responsiveness
01 02 03 04 05 06 07
To prevent the touch-enabled controls from losing responsiveness, follow these
instructions.
• Touch the center of each button with
one nger.
• Do not touch more than one button at a
time, except as directed.
• Clean the surface of the control panel
regularly with a soft, damp cloth.
Cycle overview
Operations
01 Auto
This cycle detects the level of soil and automatically initiates the
optimal cycle, which is appropriate for all levels of soiled items.
This cycle reduces power and water consumption, which is
02 Normal
appropriate for normally soiled items. To reduce the cycle time,
select the Speed Booster option.
03 Heavy Select this cycle for heavily soiled items.
Select this cycle for lightly soiled, fragile items such as ne,
crystal, and wine glasses. With this selected, the Zone Booster and
Sanitize options will be disabled.
04 Delicate
CAUTION
Do not use this cycle for other glassware. Clouding or etching may
occur.
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Operations
05 Express 60
Select this cycle to clean lightly soiled items within about 1 hour.
With this selected, the Speed booster and Zone Booster options
will be disabled.
06 Rinse Only
07 Self Clean
Operations
Options
Speed Booster Select this option to reduce the cycle time.
Hi-Temp Wash
Sanitize
Select this cycle to only rinse items that do not need to be washed.
This cycle does not use detergent.
Use this cycle to clean the dishwasher’s tub. Make sure the
dishwasher is empty. If the dishwasher needs self cleaning, the
Self Clean indicator blinks for 5 seconds after the dishwasher
turns on. If you start the dishwasher when the indicator is
blinking, the indicator will turn off automatically.
CAUTION
Do not use this cycle to clean dishes.
Select this option to increase the main-wash temperature to
improve the cleaning performance for loads containing stubborn,
baked-on food.
With this selected, the water temperature increases to 163 °F
(73 °C) in the nal rinse for high temperature sanitization. The
corresponding indicator blinks when the water temperature
reaches the sanitary temperature (over 155 °F / 68 °C), and then
stays solid until the sanitizing process is complete.
• The Sanitize function complies with NSF/ANSI Standard 184 for
residential dishwashers. Certied residential dishwashers are
not intended for licensed food establishments. Your dishwasher
is NSF Certied.
• Only the Heavy cycle with the Sanitize option has been
designed to meet the requirements for soil removal and
sanitization efcacy in NSF 184.
• Unavailable with the Delicate and Rinse Only cycles.
English30
DACOR_DW9500MD-00196A-00_EN.indd 30 4/25/2017 7:53:00 PM
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