The following international symbols and abbreviations may be used on the Cynergy lasers and/or
in this manual.
Symbols
Declaration of Conformity to
Medical Device Directive 93/42/EEC
CE Mark to Directive 93/465/EEC
Type B applied part per EN60601-1: 1990
Attention, consult accompanying documents
Laser Hazard Warning
Dangerous Voltage
Non-ionizing Radiation
Remote Interlock Connector per
EN60601-2-22: 1996
Abbreviations
Other
Symbols
Optical Fiber Applicator
per EN60601-2-22: 1996
Emergency Laser Stop
per EN60601-2-22: 1996
Off—power disconnection
from mains
On—power connection to
mains
Foot Switch
Hand Switch
°C Degrees Celsius V Volts
A Amperes DVM Digital Voltmeter
mA Milliamp Hz Hertz
µA Microamp J Joule
AC Alternating Current
cm Centimeter
mm Millimeter
nm Nanometer
CW Continuous Wave
Cynergy Technical Guide 850-1265-000, Rev. 4 7 of 112
J/cm² Joule per square centimeter
kW Kilowatt
ms Millisecond
Ω Ohms
mΩ Milliohms
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8 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Section 1 Introduction
Disclaimer
The Cynergy Technical Guide is written specifically for service technicians and customers who
have received formal training in the servicing of Cynosure laser systems. Cynosure requires that
all technicians who plan to service these lasers attend an authorized training program.
Information on service training programs may be obtained by contacting Customer Service, see
contact information on page 9.
The technical guide provides useful information about the maintenance and servicing of the
laser. It is not intended to be a complete guide.
Cynosure does not accept responsibility for personal injury or property damage resulting from
the servicing of Cynosure equipment by its customers or by third parties, except where such
injury or damage is a direct result of Cynosure’s negligence. Customers, by accepting the service
manual, agree to indemnify Cynosure against any claims alleging personal injury or property
damage resulting from the servicing of Cynosure equipment by the customer or by third parties,
except where such injury or property damage is a direct result of Cynosure’s negligence. These
limitations include situations where Cynosure personnel advise customers on the repair of
Cynosure equipment over the telephone.
Any servicing of Cynosure equipment by individuals who have not completed a current
Cynosure training program for that equipment will void Cynosure’s product warranty.
Contacting Customer Service
If there is a technical problem with the laser, contact the Cynosure Service Department.
Normal Business Hours Monday–Friday, 7:30 am–7:00 pm EST
Call: 1-888-523-2233;
or fax to (978) 256-6556 or (978) 256-4888.
After Hours and Weekends Call: 1-888-692-2966.
If there is a question regarding clinical information call Cynosure.
Normal Business Hours Monday–Friday, 9:00 am–5:00 pm EST
Call: 1-800-886-2966 ext. 443
Cynergy Technical Guide 850-1265-000, Rev. 4 9 of 112
About the Laser
The Cynergy laser system manufactured by Cynosure is considered to be the ultimate vascular
lesion laser workstation. It combines a high performance pulsed dye laser (PDL) operating at
585 nm± 2% with a high performance YAG laser (1064 nm) delivered through one delivery
system and selectable with the touch of a button. In addition, selected models of the laser have
the capability of delivering both wavelengths in one pulse, separated by a selectable delay, for
added clinical benefit.
There are two upgrade paths that are planned for this product. One path involves taking a V-Star
in this chassis and adding the YAG resonator and controls to become a Cynergy. The other takes
a Cynergy and adds the MultiPlex option which allows the user to deliver both wavelengths in a
single pulse.
Figure 1–Cynergy, Cynergy PL and Cynergy III
To further augment the versatility of the workstation, the Cynergy laser serves as a platform for
an intense pulsed light source, the Cynergy PL™. Combining the Cynergy with the Cynergy PL
yeilds a complete system called the Cynergy III™. The technical guide for the Cynergy PL is
covered in another document. This guide covers all aspects of the Cynergy laser, including PDL,
YAG and MultiPlex options.
™ Cynergy PL and Cynergy III are trademarks of Cynosure, Inc.
10 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
About the Technical Guide
The technical guide provides information on the following topics:
♦ Equipment Safety
♦ Laser Description
♦ Theory of Operation
♦ Installation
♦ Service Procedures
♦ Routine Maintenance
♦ Troubleshooting
♦ Calibration Procedures
The Cynergy Technical Guide applies to the Cynergy and the Cynergy MultiPlex systems.
The Cynergy Service Manual, doc. 850-1270-100, includes this technical guide, the operator
manual, and a comprehensive drawing set and procedures that will aid in the understanding of
salient mechanical and electrical assemblies. Additionally, electrical schematics and technical
illustrations are provided. It is important to check the revision level of controlled drawings as
designs change. Upon request, Cynosure will provide circuit diagrams, component part lists,
descriptions, calibration instructions, or other information not already contained within the
service manual to assist appropriately qualified technical personnel to repair those parts of the
laser system that are designated by Cynosure as repairable. “Appropriately qualified technical
personnel” refers to personnel who have undergone Cynosure’s Service Training Course for the
Cynergy laser system and have been authorized in its repair.
Service personnel are encouraged to familiarize themselves with the laser and its operation.
Make sure all components within the laser can be identified. Understand the Performance
Criteria as outlined on page 55. Follow the Troubleshooting Sequence to restore performance if
the laser does not meet or exceed the defined performance criteria.
WARNING: Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
Cynergy Technical Guide 850-1265-000, Rev. 4 11 of 112
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12 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Section 2 Equipment Safety
Introduction
As with any electrical equipment, there are potential hazards involved with the operation and
servicing of the laser system. This section of the technical guide identifies these potential hazards
and suggests precautions to avoid them.
Potential Hazards
Optical Hazard
The PDL side of the Cynergy laser generates laser light at a wavelength of 585 nm ± 2% with a
maximum energy of approximately 8 joules delivered from the handpiece. The YAG side
generates laser light at a wavelength of 1064 nm with a maximum energy of approximately 63
joules delivered from the handpiece. Greater energies can be generated from the laser head
especially during service operations. At these wavelengths and energy levels, serious and
permanent damage to the eyes can occur when there is direct or even indirect optical exposure.
WARNING: Do not look directly at laser resonator as the flashlamps fire or severe and
permanent eye damage may occur. These lasers produce laser light each time the
flashlamps fire. Make certain to wear the correct laser eyewear for the wavelength you are
servicing.
Please adhere to the following precautions to avoid optical damage during the operation or
servicing of the laser:
♦Ensure that everyone present during service procedures wears the appropriate protective
eyewear recommended by Cynosure.
♦ Never look directly into the laser light, even while wearing protective eyewear.
♦ Mark treatment rooms clearly to avoid unexpected entry during treatment or servicing.
♦ Limit entry to the treatment or servicing room to trained, necessary personnel only.
♦ Cover windows and other openings in the treatment room to avoid the inadvertent escape
of laser light.
♦Cover reflective objects, such as jewelry or mirrors, which could reflect the laser beam to
an area other than the intended treatment area.
♦ Put the laser into the standby mode when the laser is not in use.
♦ Ensure that everyone present during service procedures can shut down the laser in an
emergency.
Cynergy Technical Guide 850-1265-000, Rev. 4 13 of 112
Electrical Hazard
The system requires 220 VAC ± 10%, 30 A, 50-60 Hz, single-phase electrical service to operate.
WARNING: Even when the laser is off and the AC line cord is disconnected, DC
voltages on various laser components, such as capacitors may exist. This can present a
potentially fatal electrical hazard during service procedures.
Take the following precautions to avoid electrical shock during servicing:
♦Always turn the laser off and disconnect the AC line cord from the receptacle before
removing the protective housing of the laser system.
♦With the laser off, allow the dump resistors to dissipate the energy in the pulse forming
network capacitors to a safe level, approximately 45 seconds. Monitor the voltage on the
capacitors with a DVM probe to ensure it is at a safe level.
IMPORTANT: The Cynergy laser system, the capacitor bank does not dump when
going between laser states (Ready to Standby) or between laser wavelengths. The
only time it dumps is when the user selects Utility. The capacitor bank voltage is
displayed on the screen as a quick reference, but the voltage on the lamps should
still be checked with a DVM prior to servicing.
♦If it is necessary to test or adjust any electrical component while the system power is on,
be careful not to touch any electrical components with bare fingers; use appropriate
probes or insulated tools only.
♦Become familiar with the electrical schematics and layout of the system before
attempting to service the laser.
If the AC must be connected during service routines, exercise caution around mains connected
components, such as power supply feeds, circuit breakers, key switches, etc. A remote interlock
fault condition will reduce high voltage electrical hazards to service personal. This fault
condition disables the high voltage power supply control and simmer circuits, as well as ensuring
that the dump relay is closed, grounding the potential of the pulse forming network. When
possible, remove the remote interlock plug during “live” service routines.
Grounding
Even when the laser is turned off and the AC line cord disconnected, high DC voltage levels may
remain. Before performing any procedure, use a shorting stick
to ground all interior components.
The main capacitor bank stores large amounts of electrical energy. Measure the voltage on the
capacitor bank before attempting any service. Ground the capacitor bank with a shorting stick for
at least five seconds.
WARNING: Do not attempt to short directly (i.e., with a screwdriver) or a potentially fatal
electrical shock can occur.
14 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Fire Hazard
When the laser beam contacts any exterior surfaces, the surface absorbs the laser energy, which
raises the surface temperature of any flammable substance. Service personal must take the
following precautions.
♦ Always keep a small fire extinguisher and water in the treatment room.
♦ Never direct the laser beam onto any surface except a power meter or an appropriate
beam dump.
Chemical Hazard
The Cynergy laser uses a dye medium. Handle the dye with care, both to protect against toxicity
and against staining. Operators should follow these precautions:
♦ Wear rubber or plastic gloves when handling the dye.
♦ Do not dispose of dye down drains.
♦ Return empty dye bottles and used filters to Cynosure.
♦ Avoid spillage on fabrics or on any porous material.
Potential Chemical Accidents and Appropriate Responses
The following table lists potential chemical accidents and their appropriate emergency responses.
Chemical Accident Appropriate Emergency Response
Ingestion of dye or solvent Drink water, induce vomiting, and seek immediate
medical attention.
Excessive inhalation of dye or solvent Go outdoors and inhale fresh air.
Seek medical attention if symptoms appear.
Eyes exposed to dye or dye solvent Rinse eyes with water.
Seek medical attention if symptoms appear.
Skin exposed to dye or dye solvent Immediately wash the exposed skin area with plain
water, then with soap and water.
Hot-Water Hazard
The laser system can possibly reach 65 °C in normal operation. This water is very hot and could
scald. Do not perform any maintenance on the water system while hot. Always let the system
cool down before changing the deionizing filter or adding deionized or distilled water.
Cynergy Technical Guide 850-1265-000, Rev. 4 15 of 112
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16 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Section 3 Laser System Controls
Calibration
At the factory or during field tests, both the calibration port and resonator port must be calibrated
for the system to accurately measure output energy. The resonator port will act similar to the
modular Elite laser, where the full energy will be measured. Initially, the resonator port will have
to be calibrated at two points for the two wavelength checkpoints used in System Check. The
resonator will be used for transmission data only.
Once the two ports are carefully calibrated, the user simply adjusts the laser to the settings they
want and either wait 5 seconds for the laser to calibrate automatically, or press the screen where
indicated by the instructions on the display to initiate the calibration process. For any change,
even fluence (the handpiece must be in the cal port) the laser automatically fires into the cal port
and adjusts the PFN voltage to match the setting. During this period, CAL appears in the upper
left area of the display. Once the laser arrives at the settings, the upper left will toggle to READY
indicating that the handpiece can be removed from the cal port and treatment begun.
Memory
The system defaults to the lower fluence settings on the first start-up after a System Check, but
later memorizes the last settings and uses them at start up. This avoids having to set the laser
each day or set when switching between lasers.
Operating Modes, User
Normal Operation
In normal operation before the warm-up, a self-check is conducted by the laser to test shutters,
simmer circuits, etc. Afterwards, the system warms up for typically less than 15 minutes. During
the warm-up period, the system checks the dye concentration. If low, the system will boost the
dye concentration until it reaches an acceptable level. Normally this will not significantly delay
the warm-up, but in extreme cases this may take up to 30 minutes to resolve itself. After the dye
concentration has reached an acceptable level, the system will not adjust the dye concentration
unless the laser is restarted.
Cynergy Technical Guide 850-1265-000, Rev. 4 17 of 112
System Check
System Check consists of testing the laser at one set of operating parameters per wavelength to
determine basic, acceptable performance. This is often referenced to as Figure of Merit (FOM)
performance.
First:After the laser has warmed up, the dye laser is fired at 750V, 0.5 ms and an output > 4.0
Joules must be recorded at the resonator port and the transmission must be greater than
50%. (A warning is provided at 65% and the output governed). A minimum of three
shots should be taken with a sampling of the last.
Second: After the laser has warmed up, the YAG laser is fired at 750V, 5 ms and an output >25
Joules must be recorded at the resonator port and the transmission must be greater than
50%. (A warning is provided at 65% and the output governed). A minimum of three
shots should be taken with a sampling of the last.
If upon start-up, the laser cannot meet the minimum acceptable performance, the microprocessor
determines the root of the problem in the Performance Diagnostic routine.
Performance Diagnostic Routine
The system determines which laser, if any, is not performing and which transmission, if any, is
unacceptable. The system signals for the operator to change handpieces/fibers, notifies the user
that only one laser can be used and that service is required, or notifies the user that both lasers
are unusable and to call for service.
Cynergy MultiPlex
The Cynergy MultiPlex mode consists first of a PDL pulse, set at any fluence for a 7- or 10-mm
HP followed by a YAG laser pulse with similar adjustments. Pulse widths are controlled by
8 pulse groups that assign clinically relevant pulse width combinations to the two lasers. The
available delay between pulses will vary for different pulse groups. The delay between pulses is
variable, but not without limitations. NOTE: The health of the two laser systems are relative to
one another will affect the minimum possible delay time. Refer to the Cynergy Operator Manual
Specification section for pulse group information.
18 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Operating Modes, Service
The above descriptions pertain to the User Mode Program that incorporates safety features, error
and warning codes, feed back control of the settings and insures accurate calibrations. Two other
modes of operation are Testall and CV (Constant Voltage).
Testall allows service personnel to turn on and off individual or groups of functions for test
purposes. CV displays the voltage and does not calibrate to a set fluence, but allows operation at
a set voltage. Both have many of the safety features defeated and are only used by service
personnel.
Accessing Testall Mode
1. Attach a laptop as detailed in “Appendix A” starting on page 111.
2. Turn on the laser and press “q” and press enter to access the DOS prompt.
3. Type “TN” and then enter to access Testall Mode.
Accessing CV Mode
1. Attach a laptop as detailed in “Appendix A” starting on page 111.
2. Turn on the laser and press “q” and press enter to access the DOS prompt.
3. Type “CV” and then enter to access CV Mode.
Cynergy Technical Guide 850-1265-000, Rev. 4 19 of 112
Figure 2A–Performance Diagnostic Flow Diagram
20 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Figure 2B–Normal Operation Flow Diagram
Cynergy Technical Guide 850-1265-000, Rev. 4 21 of 112
Figure 2C–Cynergy MultiPlex Flow Diagram
22 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Section 4 Laser Description
This section of the manual gives a detailed description the laser system including block
diagrams, identification of the main modules and their related components, and a description of
the control philosophy, display and user interface.
Main Modules
Refer to Figures 3A and 3B for the location of the main modules that comprise the laser system.
Figure 3A–Main Modules, Front View
Cynergy Technical Guide 850-1265-000, Rev. 4 23 of 112
Figure 3B–Main Modules, Rear View
Figure 4 shows the relationships of the main components in the Cynergy laser. The diagram
indicates AC is brought into the laser through the voltage select PCB, and then is directed to the
HVPS directly and to the isolation transformer. At the AC distribution PCB, the AC is separated
into circuits with their own solid-state relays and fusing. The main signals to the control system
are shown including two analog optical signals used for calibration. The HVPS charges a
capacitor bank, whose charge is gated through the flashlamps by IGBTs on the IGBT shelf under
the resonator assemblies. The two-lamp, series drive circuit for the YAG laser is identical to the
drive circuit on the Modular Elite, sharing many of the same parts. The two-lamp, parallel-drive
circuit is more complex for the dye laser; it involves two IGBTs to switch the current through the
individual lamps and another to drive a pulsed simmer. These three IGBTs are driven from the
triple diver PCB. The simmer current is initiated in both heads by striking the trigger
transformers and a separate DC low-current supply provides a soft, blue glow.
24 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Figure 4–Cynergy System Block Diagram
NOTE: See schematic, 105-1865-000 for a detailed system-wiring diagram.
Cynergy Technical Guide 850-1265-000, Rev. 4 25 of 112
High Voltage Power Supply Module
The High Voltage Power Supply (HVPS) is a modular inverter capacitor-charging power supply.
This device accomplishes the primary energy conversion for the laser. It converts input power of
220 VAC, 50 or 60 Hz, to a controlled, high-voltage direct current. One of two charge rates,
1000J/sec or 4000J/sec, may be set externally by a toggle switch. A software controlled lowvoltage analog signal is used to set the appropriate HVPS output voltage level during laser
operation. When enabled, the power supply charges the capacitor bank through the capacitor
bank fuses. The laser control board also inhibits, enables and regulates high voltage output level
depending on the state of the laser.
For demonstration purposes, the system can operate at reduced power with 120VAC, 15Arms
input power. In the “low charge rate” or 120V mode, the power supply will charge the 24,000µF
capacitor bank in 5.3 seconds (from 750 to 1000VDC). This setting substantially reduces the
laser pulse repetition frequency and is intended for demo purposes only. In the “high charge rate”
or normal operating mode, the power supply will charge the 24,000µF in 1.3 seconds (750 to
1000VDC). To select the power supply charge rate, see section on setting the voltage” in the
Cynergy Quick Install Guide.
The power supply control voltage set’s the capacitor bank voltage and is a 0 to 8Vdc analog
signal which corresponds to “150V
pin 5 on the control interface cable. The enable/reset signal or the on/off control for the power
supply is controlled by grounding pin 1 on the control interface cable. Applying a <1 volt signal
to pin 1, the power supply receives an inhibit signal to turn it off and resets the fault latch.
Applying + 15VDC to pin 1, enables that power supply to turn it on. A read back signal is
generated in the power supply and is transmitted to the front control module through pin 7 on the
control interface cable. This read back is an analog output of 0 to 8 volts and is “1V/150V.” The
end of charge indication is transmitted through pin 13. This signal goes low when the power
supply has reached the programmed output voltage (pin 5).
If the power supply charges for more than 20 seconds and does not reach the program voltage,
pin 2 goes high indicating an overload condition. This will provide a power supply fault and the
laser will go into a fault condition. Power supply fault conditions are sent out on pins 2 and 6.
/V.” This control voltage goes into the module through
OUT
Capacitor Bank Module
WARNING: High Voltage Danger! The capacitor bank stores dangerous voltage and
energy levels during laser operation. Please handle with extreme caution.
The capacitor bank module, see Figure 5, consists of twelve 18,000 µF, 400-volt capacitors
coupled in a series/parallel configuration to provide a 1200-volt, 17.3-kilojoule stored energy
source. This large amount of stored energy must be regarded carefully.
Only a fraction of this stored energy is drained off for a given laser pulse. In a fault condition,
the stored energy is discharged through an electronic dump circuit within the module.
26 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
Figure 5–Capacitor Bank Module
To protect the power supply from damaged capacitors, there is fuse protection in the module.
There are four 40-amp, 1000-volt, slow-blow fuses. Each fuse is connected to one of the four
triad-connected, high-voltage capacitors. The fuse is designed to protect the storage capacitors
against any excessive current draw that may occur with a short, such as a flashlamp or another
capacitor shorting to ground.
The capacitor bank module also houses the electronic dump circuit. The electronic dump is
turned ON and OFF by an optical signal from the control board through fiber TX4 to RX1,
opto transistor, on the capacitor fuse bank PBC. An optical signal is illuminated when the laser
goes into standby and ready modes. The optical signal turns on RX1, which shorts capacitor C10
keeping SCR Q1, and allowing the HVPS capacitors to charge to the required voltage. When the
signal to RX1 is turned OFF, the opto transistor will turn off causing C10 to charge through R17
to about 30-34 volts, and allowing the voltage to dump through the diac (D1). This discharge is
the trigger to turn on the SCR (Q1). This allows a direct circuit from the capacitors through four
50-watt, 25-ohm resistors to the ground plane, and the high voltage will discharge. When all of
the capacitor voltage goes to zero volts, the current through the SCR stops and the SCR turns off.
There is also a signal that goes through TX1 to tell the CPU/Control PCB that the laser is in
dump mode. TX1 is also used for the fuse short signal. If TX1 turns on and the laser is not in the
dump mode, a fuse short condition is recorded and displayed on the front panel.
Cynergy Technical Guide 850-1265-000, Rev. 4 27 of 112
IGBT/Simmer Module
WARNING: Use extreme caution while working in the high voltage subsystem. High
voltage may be present at any time! Electrical shock or burns can occur. Limit access to
factory-trained personnel.
The Insulated Gate Bipolar Transistor (IGBT)/Simmer module is shown in Figure 6. Four
IGBTs are used in the Cynergy laser. A single IGBT is used to energize the YAG laser. Two
IGBTs, driven in parallel, are used to energize the PDL. A fourth, smaller IGBT, is used to
provide pulsed simmering for the PDL. The driver for the YAG IGBT is found on the
IGBT/simmer PCB. As its name suggests it provides two functions: simmering and IBGT
driving. The two IGBTs for the dye laser are driven by the triple IGBT driver PCB. Mounted on
it is the small IGBT for the pulsed simmer, while it is mounted on the dual IGBT for energizing
the dye laser. Simmering capability for the dye lamps and snubbing for the IGBTs that energize
the dye laser are provided by the snubber /simmer PCB, which is mounted to the upper tier of the
dual IGBT.
Figure 6–IGBT/Simmer Module
One of the unique features of the Cynergy laser is that both the YAG laser and the PDL use the
energy stored in the capacitor bank PCB. Each driver board has its own isolated power supply,
mounted to each PCB, ensuring that each IGBT is isolated from primary side AC power and
power coming from the LVPS. This will be discussed further in the section on Laser Control.
Important functions of the YAG/IGBT driver board are to control, monitor and report operation
of the IGBT using fiber-optic input and output. For example if is an optical pulse of 5msec is
received by the IGBT driver board from the laser control board, the driver board will generate an
electrical gate pulse for 5msec. This activates the IGBT device for 5msec. Optical transmitters
pass on fault status to the laser control board.
28 of 112 850-1265-000, Rev. 4 Cynosure, Inc.
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