Cyclades AlterPath KVM-net User Manual

AlterPath KVM/net Installation,
Administration, and User’s Guide
Cyclades Corporation
3541 Gateway Boulevard Fremont, CA 94538 USA
1.888.CYCLADES (292.5233)
1.510.771.6200 (fax) http://www.cyclades.com Release Date: May 2006 Part Number: PAC0368
Software Version 2.1.1
©2006 Cyclades Corporation Information in this document is subject to change without notice. The following are registered or registration-pending trademarks of Cyclades Corporation in the United
States and other countries: Cyclades and AlterPath. All trademarks, trade names, logos and service marks referenced herein, even when not specifically
marked as such, belong to their respective companies and are not to be considered unprotected by law.

Contents

Before You Begin ...................................................xiii
Chapter 1: Introduction.............................................1
Description ......................................................................................................2
Guidelines for Using the KVM/net .................................................................4
Connectors on the KVM/net ...........................................................................4
Types of Ports .............................................................................................4
Connectors on the Back ..............................................................................6
Power Connector and Power Switch .......................................................7
KVM Ports ................ .... ............................................................... ...........7
Management Ports (Console, Ethernet, User 1, User 2) .........................8
AUX Ports .............................................................................................10
Activity LEDs on the Back of the KVM/net ................................................10
AlterPath KVM/net Ordering Options ..........................................................13
Types of Users ..............................................................................................14
Simultaneous KVM/net Logins ................................................................15
Simultaneous Server Connections ............................................................16
Administration Options .................................................................................17
Cyclades Web Manager ................. ..... ..........................................................18
Prerequisites for Using the Web Manager ....................................................19
TCP Ports ......................................................................................................20
Cascaded Devices .........................................................................................21
Accessing Ports on Cascaded KVM Devices ...........................................24
KVM/net Port Permissions .......................................................................24
Understanding KVM Port Permissions .....................................................25
KVM Port Permissions Hierarchy ............................................................26
Decision 1: Check User’s KVM Port Permissions ...............................26
Decision 2: Check Group’s KVM Port Permissions .............................27
Decision 3: Check Generic User’s KVM Port Permissions ..................27
Decision 4: Check User’s Default Permissions ....................................28
Decision 5: Check Group’s Default Permissions ..................................28
Decision 6: Check Generic User’s Default Permissions .......................29
Server Access: Inband and Out of Band .......................................................29
Determining the Connection Type and its Supported Functionality ........31
Administering Users of Connected Servers ..................................................33
Types of Access to Ports ...........................................................................33
Tasks Related to Access to Connected Devices .......................................33
Redefining Keyboard Shortcuts (Hot Keys) .................................................35
Redefining KVM Connection Hot Keys ...................................................35
Redefining Sun Keyboard Equivalent Hot Keys ......................................35
Summary of Tasks for Redefining Hot Keys ............................................36
Disabling Mouse Acceleration ......................................................................36
Screen Resolution and Refresh Rate .............................................................37
Packet Filtering on the KVM/net .............................................................. 38
Power Management ......................................................................................40
Options for Managing Power ....................................................................40
Controlling Power Through the Web Manager IPDU Power Management
Forms ....................................................................................................41
Controlling Power While Connected to KVM Ports ............................41
Setting Up and Configuring Power Management ..................................... 42
Security .........................................................................................................44
Security Profiles .................................................... ..... .... ...........................44
Encryption ................................................................................................. 45
Authentication ........................................................................................... 45
Choosing Among Authentication Methods ..........................................45
Tools for Specifying Authentication Methods ......................................48
Lockout Macro ........................................................... .... ..... ......................49
Notifications, Alarms, and Data Buffering ................................................... 53
Syslog Servers ...........................................................................................54
Prerequisites for Logging to Syslog Servers .........................................54
Facility Numbers for Syslog Messages .................................................54
Example of Using Facility Numbers .....................................................54
SNMP Traps ..............................................................................................55
Configuring Logging, Alarms, and SNMP Traps .....................................55
VPN and the KVM/net .................................................................................56
iv AlterPath KVM/net Installation, Administration, and User’s Guide
Considerations When Choosing Whether to Enable DHCP .........................57
KVM Terminator Usage and Types ..............................................................58
Activity LEDs on the Terminator .............................................................58
KVM Expander .............................................................. .... ...........................59
KVM Expander Features ..........................................................................59
KVM Expander Models and Components ................................................60
Ports on the KVM Expander .....................................................................62
LEDs on the KVM Expander ....................................................................63
Power Outlets on the KVM Expander ......................................................63
Cascading a KVM Expander ....................................................................64
Adding the KVM Expander to the KVM/net Unit’s List
of Cascaded Devices ................................................................................. 67
Upgrading the Microcontroller Code ........................................................67
User Access ...............................................................................................68
AlterPath KVM RP .......................................................................................68
Connectors on the Back of the KVM RP ..................................................69
Chapter 2: Installation.............................................71
Shipping Box Contents KVM/net .................................................................73
Setting Up the KVM/net ...............................................................................75
Making an Ethernet Connection ...................................................................77
Connecting Servers to the KVM Ports .........................................................78
Making a Direct Connection for Network Configuration .............................82
Powering On the KVM/net and Connected Devices ....................................83
Performing Basic Network Configuration ....................................................84
Configuring Basic Networking Using the wiz Command ........................85
Configuring Basic Networking Using the OSD ........................................89
Completing Configuration Using the Web Manager ....................................98
Changing Default Passwords ........................................................................99
Enabling Access to the Web Manager without Making a Direct Connection ..
.....................................................................................................................101
Preconfiguring the KVM/net for Remote Installation ................................104
Additional Configuration Tasks ..................................................................105
Disabling Mouse Acceleration ...................................................................106
Required Security Settings For Internet Explorer .......................................109
Modify IE Security Settings ....................................................................109
v
Chapter 3: Advanced Installation Procedures....115
Connecting an External Modem .................................................................116
Connecting AlterPath PMs to the KVM/net ............................................... 117
Installing the AlterPath KVM Expander ....................................................119
Shipping Box Contents KVM Expander .................................................120
Setting Up the KVM Expander ...............................................................121
Powering On the KVM Expander and Connected Devices .................... 124
Connecting Cascaded KVM Units to the Primary KVM/net ..................... 126
Installing the AlterPath KVM RP ...............................................................129
Shipping Box Contents AlterPath KVM RP ...........................................130
Options for Accessing the KVM RP .......................................................131
Supplying Power to the KVM RP ...........................................................132
Chapter 4: Web Manager for Administrators ......133
Common Tasks ...........................................................................................134
Common Features of Administrators’ Windows ........................................136
Administrators’ Control Buttons, Logout Button, and KVM/net Information
..................................................................................................................136
Obtaining More Information ...................................................................137
Logging In to the Web Manager and Saving Changes ...........................137
Administrative Modes .................................................................................141
Wizard Mode ..............................................................................................141
Procedures in Wizard Mode ....................................................................142
Steps in Wizard Mode [Wizard] .............................................................143
Step 1: Security Profile [Wizard] ............................................................143
Pre-defined Security Profiles ..............................................................143
Custom Security Profile ......................................................................144
Step 2: Network Settings [Wizard] .........................................................149
Step 3: Access [Wizard] ..........................................................................151
Step 4: System Log [Wizard] ..................................................................157
Expert Mode ..............................................................................................159
Access .........................................................................................................160
Connect to Server .................................................................................. ..161
IPDU Power Management .................................... ..... .... .........................161
Outlets Manager ..................................................................................162
View IPDUs Info ................................................................................164
Users Manager ....................................................................................165
vi AlterPath KVM/net Installation, Administration, and User’s Guide
Configuration ...................................................................................... 167
Software Upgrade ...............................................................................169
Configuration .............................................................................................. 169
KVM .......................................................................................................170
General ................................................................................................ 171
General ................................................................................................ 172
Enabling Direct Access to KVM Ports ...............................................173
Redefining KVM Connection Keyboard Shortcuts (Hot Keys) .........173
Redefining Sun Keyboard Modifier Keys ..........................................175
Specifying Authentication for KVM Port Logins ...............................175
Local Users and IP Users ....................................................................176
Devices ................................................................................................ 182
Configuring Individual KVM Ports ....................................................183
Configuring Cascaded KVM Units .....................................................187
Users & Groups ...................................................................................191
Configuring Inband (RDP) Servers ........................................................199
Prerequisites for Inband Access to RDP Servers ....................................200
Security ...................................................................................................204
Configuring an Authentication Method ..............................................205
Configuring Authentication Servers for Logins to the KVM/net and
Connected Devices ..............................................................................208
Group Authorization ...........................................................................209
Group Authorization on TACACS+ ...................................................220
Security Profiles ......................................................................................221
Pre-defined Security Profiles ..............................................................221
Custom Security Profile ......................................................................222
Network ...................................................................................................226
Host Settings .......................................................................................228
Syslog .................................................................................................. 231
IP Filtering ..........................................................................................233
VPN .....................................................................................................250
SNMP .................................................................................................. 253
Notifications ........................................................................................ 258
Host Tables .........................................................................................262
Static Routes .......................................................................................264
AUX Port ................................................................................................266
System ..................................................................................................... 268
Time/Date ...........................................................................................269
vii
Setting up Customized Timezone Configuration ................................271
Boot Configuration .............................................................................273
Online Help .............................................................................................277
Viewing System Information ...................................................................... 278
General .................................................................................................... 278
Station Status ..........................................................................................279
Management ................................................................................................281
Backup Configuration .............................................................................283
Firmware Upgrade ..................................................................................287
Microcode Upgrade ................................................................................290
Microcode Reset .......................................................................... .... ..... ..294
Active Sessions .......................................................................................296
Reboot ..................................................................................................... 298
Chapter 5: Web Manager for Regular Users........299
Web Manager for Regular Users ................................................................300
Prerequisites for Logging in to the Web Manager ......................................302
Connect to Server ........................................................................ ..... .... .......304
IPDU Power Management .................. .... ..... ...............................................304
Power Control of Any Device Plugged Into an AlterPath PM on the KVM/
net ............................................................................................................ 305
Changing Your KVM/net Password ...........................................................306
Chapter 6: Accessing Connected Devices..........307
Who Can Access Connected Devices .........................................................309
Server Connections: What You See ............................................................310
Viewing KVM Connections ...................................................................311
Viewing In-band Connections ................................................................313
Prerequisites for Accessing Servers With In-band Connections ................313
Prerequisites for Accessing Servers With KVM Connections ...................314
Disabling Mouse Acceleration ....................................................................314
Screen Resolution and Refresh Rate ...........................................................315
Web Manager Login Screen .......................................................................316
Login Screen: Direct Logins Not Enabled ..............................................318
Connect to Server Drop-down List .......... ...............................................318
Servers and Connection Types in the Connect to Server Drop-down List
viii AlterPath KVM/net Installation, Administration, and User’s Guide
..............................................................................................................318
Port Numbers of Cascaded KVM Devices in the Connect to Server Drop-
down List ............................................................................................319
Login Screen: Direct Logins Enabled, Only IP Address Entered ...........320
Login Screen: Direct Logins Enabled, IP Address and Port Entered .....320
Connecting to Servers Remotely Through the Web Manager ....................321
Connecting to Servers Locally Through the OSD ......................................325
Controlling KVM Port Connections ...........................................................328
Hot Keys for KVM Connections ............................................................329
Hot Keys for Emulating Sun Keyboard Keys .........................................330
Cycling Between Servers ........................................................................332
Resetting the Keyboard and Mouse ........................................................334
Controlling Power of a KVM-connected Server ....................................335
Closing a KVM Connection ....................................................................336
Sharing KVM Port Connections .............................................................336
AlterPath Viewer Settings ..........................................................................339
Recommended Settings ...........................................................................339
Options Menu ..........................................................................................340
Setting the Viewer Options .....................................................................341
Connection Menu .................................................. ..... .... .........................342
Power Management ....................................................................................343
Modem Connections ...................................................................................346
Chapter 7: On Screen Display ..............................351
Navigating the OSD ....................................................................................352
Basic Navigation Keys ............................................................................352
Common Navigation Actions .................................................................353
Logging In Through the OSD .....................................................................353
OSD Main Menu .........................................................................................354
Invoking OSD Using [PrintScreen] Key ....................................................355
Connection Menu ........................................................................................356
Power Management Menu ..........................................................................357
Configure Menu Overview .........................................................................358
Understanding OSD Configuration Screen Series ..................................361
General Configuration Screens [OSD] ...................................................362
Network Configuration Menu Options [OSD] .......................................365
Network Configuration Screens [OSD] ..............................................366
ix
SNMP Configuration Screens [OSD] .................................................369
VPN Configuration Screens [OSD] ....................................................373
IP Filtering Configuration Screens .....................................................377
Hosts Configuration Screens [OSD] ...................................................384
Static Routes Configuration Screens ..................................................386
Date/time Configuration Screens ............................................................389
User Station Screens ...............................................................................390
KVM Ports Screens .................................................................................394
AUX Port Screens ...................................................................................396
Cascade Devices .....................................................................................399
Users and Groups Screens ......................................................................403
Syslog Screens ........................................................................................410
Notification Screens ................................................................................411
Authentication Screens ...........................................................................413
Save/Load Configuration Screens ...........................................................421
System Info Menu .......................................................................................424
Reboot ......................................................................................................... 426
Controlling the OSD Through the AlterPath KVM RP ..............................428
Appendix A: Troubleshooting ..............................431
How to Replace the KVM/net’s Boot Image ..........................................431
How to Upgrade the Firmware on KVM/net .......................................... 437
How to Boot the KVM/net Over the Network. .......................................440
How to Boot the KVM/net in Single User Mode ...................................442
How to Disable Mouse Acceleration Using Windows Registry .............445
Appendix B: Technical Specifications.................447
Appendix C: Safety Guidelines.............................449
General Safety Precautions .........................................................................449
Rack or Cabinet Placement .........................................................................451
Table Placement ..........................................................................................451
Safety Guidelines for Rack-Mounting the KVM/net ..................................451
Safety Precautions for Operating the AlterPath KVM/net .........................453
x AlterPath KVM/net Installation, Administration, and User’s Guide
Glossary .................................................................457
Index .......................................................................471
xi
xii AlterPath KVM/net Installation, Administration, and User’s Guide

Before You Begin

This installation, administration, and user’s guide provides background information and procedures for installing, configuring, and administering the Cyclades™ AlterPath family of KVM products including:
AlterPath KVM/net
AlterPath KVM Expander
AlterPath KVM RP
AlterPath KVM Terminators In addition, this guide offers information and procedures for accessing
connected servers and other connected devices.
Audience
This manual is intended for installers and system administrators of the AlterPath KVM/net and for users who may be authorized to connect to devices and to manage power through the AlterPath KVM/net.
This document describes configuration, administration, and use of the AlterPath KVM/net only. It does not describe how to set up and administer other external services or servers that the AlterPath KVM/net may access for authentication, system logging, SNMP notifications, data logging, file sharing, or other purposes. This document assumes that users who are authorized to connect to servers and other devices through the AlterPath KVM/net already know how to use the connected devices.
Document Organization
This document contains the following chapters:
Chapter 1: Introduction
Chapter 2: Installation
Chapter 3: Advanced Installation Procedures
Chapter 4: Web Manager for Administrators
Chapter 5: Web Manager for Regular Users
Chapter 6: Accessing Connected Devices
Defines and explains the overall product features and uses of AlterPath KVM/net.
Explains the procedures for installing the AlterPath KVM/net and setting up its basic configuration.
Explains the procedures for installing the KVM Expander and the KVM RP in addition to explaining how to install an external modem, an AlterPath PM and how to cascade KVM units to the AlterPath KVM/net.
Explains how to use the Web Manager, highlighting such procedures as how to configure the AlterPath KVM/net, add or delete users, define user access, add or delete server connections, and other topics pertaining to AlterPath KVM/net administration.
Presents the procedures for connecting to a port and other operations related to using the web user interface.
Explains how to connect to KVM ports and inband servers and how to use the AlterPath Viewer and control KVM connection sessions.
Chapter 7: On Screen Display
Describes how to use the On Screen display for local connections to the User 1 port.
Appendix A: Troubleshooting
Explains how to troubleshoot commonAlterPath KVM/net issues.
Appendix B: Technical Specifications
List the technical specifications for the KVM/ net
xiv AlterPath KVM/net Installation, Administration, and User’s Guide
Appendix C: Safety Guidelines
Glossary
Related Documents
The following document for the AlterPath KVM/net is shipped with the product.
AlterPath KVM/net QuickStart Guide (hard-copy) The documentation for Cyclades AlterPath products mentioned in this guide
such as AlterPath PM, and AlterPath KVM family of products are on the Documentation CD shipped with the product and they are also available at:
http://www.cyclades.com/support/downloads.php
Updated versions of this document will be posted on the downloads section of the Cyclades website in the “AlterPath KVM/net” section when Cyclades releases new versions of the software.
A printed version of this document can be ordered under part number PAC0368through your Cyclades sales representative.
List the general safety guidelines for Cyclades products.
Glossary of terms and acronyms used in the manual.
.
Typographic and Other Conventions
The following table describes the typographic conventions used in Cyclades manuals.
Table P-1: Typographic Conventions
Typeface Meaning Example
Links
Hypertext links or URLs Go to:
http://www.cyclades.com
xv
Table P-1: Typographic Conventions
Typeface Meaning Example
Emphasis Titles or emphasized or new words or
terms
Filename or Command
Names of commands, files, and directories; onscreen computer output.
User type What you type in an example, compared
See the AlterPath KVM/net
Quick Start
Edit the pslave.conf file.
[kvm #] ifconfig eth0
to what the computer displays
The following table describes other terms and conventions.
Table P-2: Other Terms and Conventions
Term or Convention Meaning Examples
Hot keys When hot keys are shown, a plus
(+) appears between two keys that must be pressed at the same time, and a space appears between two keys that must be pressed sequentially.
Ctrl+k p entered while the user is connected to a KVM port brings up an IPDU power management screen. Ctrl and k must be pressed at the same time followed by p.
Navigation shortcuts Shortcuts use the “greater than”
symbol (>) to indicate how to
Go to Configuration>KVM>
General in Expert mode. navigate to Web Manager forms or OSD screens.
xvi AlterPath KVM/net Installation, Administration, and User’s Guide
Chapter 1

Introduction

This chapter gives an overview of the features of the Cyclades AlterPath KVM/net. This chapter describes how administrators and operators can use the KVM/net features to securely manage connected computer systems and a large variety of devices from anywhere on the local area network or on the Internet. This chapter also provides important prerequisite information for understanding the information and procedures in this manual.
The following table lists the topics in this chapter.
Description Page 2 Connectors on the KVM/net Page 4 Cyclades Web Manager Page 18 Prerequisites for Using the Web Manager Page 19 Cyclades Web Manager Page 18 Accessing Ports on Cascaded KVM Devices Page 24 TCP Ports Page 20 AlterPath KVM/net Ordering Options Page 13 Administering Users of Connected Servers Page 33 Power Management Page 40 Notifications, Alarms, and Data Buffering Page 53 Considerations When Choosing Whether to Enable DHCP Page 57

Description

KVM Terminator Usage and Types Page 58
Description
The KVM/net is a 1U rack-mountble device that serves as a single access point for administering and using servers and other devices through inband and out-of-band access methods.
The following figure shows the front and back of the KVM/net.
Figure 1-1: KVM/net Front and Back
You use the KVM ports on the left and middle back of the KVM/net to connect servers. You can use the AUX port on the right back to connect AlterPath PMs or an optional external modem. You use the management ports on the right back to connect to the KVM/net and to its connected devices.
Depending on the model, the KVM/net comes with either 16- or 32-KVM ports to connect from 16 to 32 servers with KVM connections.
The KVM/net can be used to manage power of up to 128 devices when the devices are plugged into up to 32 daisy-chained AlterPath PM intelligent power distribution units that are connected to the AUX port on the KVM/net.
KVM/net administrators and users who are authorized to access connected devices can connect locally or remotely from LANs, WANs, or other dial-in connections through the Ethernet po rt or through an optional external modem.
For extended local administration, administrators can connect the Cyclades AlterPath KVM Expander (purchased separately) to the KVM/net with a CAT5 cable of up to 500 feet in length.
2 AlterPath KVM/net Installation, Administration, and User’s Guide
Description
Note: The 500-foot limit includes the distance of the User 2 from the KVM/net and
the distance of the most remote system connected to a KVM port.
Secondary KVM units such as the Cyclades AlterPath KVM Expander or an AlterPath KVM can be cascaded for extended KVM server connections. A maximum of 32 secondary KVM devices can be cascaded from the primary KVM/net extending the number of KVM ports to a maximum of 512 for two­user configuration (i.e. two connections to each cascaded device), or 1024 for a one-user configuration.
If multiple KVM/net units are installed in multiple remote locations, a Cyclades AlterPath Manager (purchased separately) can manage all the KVM/net units together with other Cyclades products and their connected devices through a single IP address.
Access to the KVM/net for administration is separate from access to connected devices. Only the KVM/net administrator can configure access to the KVM/net and to the connected devices.
Both KVM/net administrators and users authorized to access connected devices can use the W eb Manager from a browser . Authorized users can log in to devices, manage power, and change their own passwords, but they do not have access to the KVM/net screens for configuring users or ports.
All logins to the KVM/net are subject to authentication. The KVM/net administrator can restrict access to each of the connected devices by choosing among authentication methods for logins to the KVM/net and to its ports. Authentication can be local to the KVM/net or through an authentication server.
The KVM/net administrator can further control access by controlling which ports are assigned to each user name.
The KVM/net administrator can configure event logging, alarms, and notifications, set up encryption, and data buffering.
After initial network configuration is performed on the KVM/net, the Cyclades Web Manager provides a real-time view of all the connected equipment and makes it possible for administration to be done from a browser on any computer on site or on the Internet.
Introduction 3

Guidelines for Using the KVM/net

Guidelines for Using the KVM/net
Configuration of user accounts and access to the ports and all other management of the connected devices is done through the Web Manager.
Troubleshooting in the event of network failure can be done using one of the two direct-connect methods, or by using the Web Manager through a dial-up connection to an external modem connected to the AUX port.
See “Accessing Connected Devices” on page 307 for instructions on how users without KVM/net administration privileges can access computers and AlterPath PMs that are connected to the KVM/net.

Connectors on the KVM/net

The following sections describe the connectors on the back and front of the KVM/net, including ports, card slots, and plugs.

Types of Ports

The KVM/nets ports include KVM ports, which support server connections, an AUX ports, and management ports including the User 1, User 2, Console, and Ethernet ports, as described in the following table.
Table 1-1: Port Types
Port Type
KVM Connect an RJ-45 CAT5 cable to a
AUX Connect an RJ-45 cable to an:
4 AlterPath KVM/net Installation, Administration, and User’s Guide
Connection Information Where Documented
• “KVM Ports” on page 7 Terminator, which is connected to a server.
• AlterPath PM intelligent power
distribution unit (IPDU)
or
• external modem.
• “To Connect Computers to KVM
Ports” on page 80
• “AUX Ports” on page 10
• “To Connect an AlterPath PM to
the AUX Port” on page 117
• “To Connect an External Modem
to the AUX Port” on page 116
Table 1-1: Port Types (Continued)
Connectors on the KVM/net
Port
Connection Information Where Documented
Type
Console Connect a CAT5 to DB-9 cable to a
COM port on a computer.
Ethernet Connect an Ethernet cable to the
local area network (LAN).
User 1 [PS/2 and VGA]
Connect a keyboard, video, mouse cable to a local station’s keyboard, monitor, and mou s e.
User 2 Connect an RJ-45 cable of up to 500
feet to an AlterPath KVM RP. The KVM RP can be ordered separately.
Note:The 500-foot limit includes the distance of the User 2 from the KVM/net and the distance of the most remote system connected to a KVM port.
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page 8
• “To Connect to the Console Port”
on page 82
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page 8
• “T o Make an Ethernet Connectio n”
on page 77
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page 8
• “To Connect to the User 1
Management Port” on page 83
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page 8
• “AlterPath KVM RP” on page 68
• “To Connect the KVM RP to the
KVM/net” on page 131
Introduction 5
Connectors on the KVM/net

Connectors on the Back

The back of the KVM/net has KVM and management ports, a power cord connector, a power switch, and an AUX port as illustrated in the following figure.
Figure 1-2: KVM/net Back Panel
On the left are the power connector and power switch and either 16- or 32­KVM ports, which are used for connecting computing systems with KVM connections.
See “Power Connector and Power Switch” on page 7 and “KVM Ports” on page 7.
On the right is the AUX port, which is used to connect to PMs or an external modem, and the management ports, which are used for local management of the KVM/net.
See “Management Ports (Console, Ethernet, User 1, User 2)” on page 8 and “AUX Ports” on page 10.
r
t
s
o
P
M
V
K
Management and AUX PortsPower Cord Connector and Switch
6 AlterPath KVM/net Installation, Administration, and User’s Guide
Connectors on the KVM/net
Power Connector and Power Switch
The following figure shows the power connector and power switch on the left rear of a KVM/net.
Power Cord Connector
Power Switch
Figure 1-3: Power Connector on the Left Rear
The KVM/net is furnished with a power cord used to connect the power connector to a power supply.
See “To Power On the KVM/net” on page 84 for instructions on supplying power to the KVM/net.
KVM Ports
The following figure shows KVM (keyboard, video, mouse) ports on the center rear of the KVM/net.
Figure 1-4: KVM Ports on the Center Rear
KVM ports provide remote access to the keyboard, monitor, and mouse of PCs with USB or PS/2 connectors or Sun servers with USB connectors. Connecting a computer to a KVM port allows use of a keyboard, video, and mouse of a remote station as if it were the keyboard video and mouse on the connected computer. KVM port connections, also called out-of-band
Introduction 7
Connectors on the KVM/net
connections give access to information that is otherwise inaccessible through in-band network interfaces.
For example, BIOS access, POST , and boot messages are inaccessible through in-band connections. In some cases, the in-band network interfaces are not available after the system boot is completed (for example, after a Windows Safe Mode boot) without the kind of access these KVM connections provide.
Each connected computing system is identified in the management software by the port number to which it is connected. The administrator can assign a descriptive alias to each port to identify the connected computer. For example, if a Sun E10K server is connected to port 3, the administrator might define the port’s alias to be “Sun E10K.”
Customers order one of three T erminator types for connecting each KVM port to a computer. See “KVM Terminator Usage and Types” on page 58 for more details.
See “To Connect Computers to KVM Ports” on page 80 for instructions on connecting servers to KVM ports.
Management Ports (Console, Ethernet, User 1, User 2)
The following figure shows the management ports on the right back of the KVM/net.
User 1 Port
VGA Port [User 1]
PS/2 Ports [User 1]
Figure 1-5: Management Ports
8 AlterPath KVM/net Installation, Administration, and User’s Guide
User 2 Port
Ethernet Port
Serial Port
Console Port
Connectors on the KVM/net
The following list describes the management ports on the right back o f the KVM/net.
Console – Its RJ-45 connection can be connected by a CAT5 to DB-9 cable to a COM port on a computer. Administrators can use a terminal emulation program to locally manage and troubleshoot the KVM/net. See “To Connect to the Console Port” on page 82 and “Configuring Basic Networking Using the wiz Command” on page 85 for more details.
Ethernet – Use the Ethernet management port for connecting an Ethern et cable for Intranet and Internet access. See “Making an Ethernet Connection” on page 77 for instructions if needed.
User 1 – The User 1 port includes two PS/2 ports and a VGA port, which can be connected to a mouse, keyboard, and monitor. Once a local system is connected to the User 1 port, administrators can use the OSD (On Screen Display) interface to locally manage and use the KVM/net. See “To Connect to the User 1 Management Port” on page 83 and Chapter 7: On Screen Display for more details.
User 2 – This port is used for extending the local administration by connecting an RJ-45 cable of up to 500 feet to an AlterPath KVM RP. The KVM RP can be ordered separately. Administrators can use the OSD (On Screen Display) to locally manage and use the KVM/net without being in the same room as the KVM/net. See “Installing the AlterPath KVM RP” on page 129 and “Controlling the OSD Through the AlterPath KVM RP” on page 428 for more details.
Introduction 9

Activity LEDs on the Back of the KVM/net

AUX Ports
The following figure shows the AUX port on the right back of the KVM/net.
AUX Port
Figure 1-6: AUX Ports
AUX – Serial port (RS-232) with RJ45 connector that can be used for the following:
Connecting to an optional AlterPath PM Up to 32 PMs can be daisy-chained for a total of 120 outlets. See “Power
Management” on page 40 for background information of power management and see “Connecting AlterPath PMs to the KVM/net” on page 117 for installation instructions.
Connecting to an optional external modem See “Connecting an External Modem” on page 116
Activity LEDs on the Back of the KVM/net
The KVM/net comes with paired LEDs positioned on each side of the following ports:
User 2
•AUX
•Ethernet
Console
10 AlterPath KVM/net Installation, Administration, and User’s Guide
Activity LEDs on the Back of the KVM/net
The following figure shows the position of the LEDs as they appear on the back of the KVM/net. The LEDs are designed to monitor the interface connections as described in Table 1-2, “LED Descriptions,” on page 12.
The diagram below shows a close up view of the LEDs on the back of the KVM/net. The LEDS monitor the AUX ports, ETHERNET, and CONSOLE ports as described in Table 1-2.
12
56
34
78
Figure 1-7: LEDs on the KVM/net Management Ports
Introduction 11
Activity LEDs on the Back of the KVM/net
The LED numbers in the tables below correspond to the numbers in the previous figure.
Table 1-2: LED Descriptions
Number Label Function Color/Status
1VID
EN
Monitor KVM CAT5 video interface
2 SYN Monitor KVM CAT5
video interface
5, 3 LK Monitor RS-232 async
port status
Orange - Lights when an internally­generated signal is used. This occurs when the user is not connected to the port and in the OSD, or when the user is connected to a port, but a video signal is not present from the server.
Green - Lights when the server's video signal is used; this happens when the server is presenting a valid signal.
Green - Lights when the user is connected to port and a video signal is detected and "synchronized". This means that the KVM is presenting the signal to the station.
Orange - Lights when the video signal level is detected but not synchronized. T ypically, this takes a very short amou nt of time (less than 1/3 second) for the KVM to synchronize to the server's video signal upon first connection.
• OFF – Indicates the port is not open.
• Orange – Lights when DTR (data terminal ready) signal is on (when the port is open).
4, 5 ACT Monitor RS-232 async
activity
• OFF – Indicates no data activity.
• Green – Blinks when data is either being received (RX) or transmitted (TX).
12 AlterPath KVM/net Installation, Administration, and User’s Guide

AlterPath KVM/net Ordering Options

Table 1-2: LED Descriptions (Continued)
Number Label Function Color/Status
5LK/
ACT/ COL
6 100 Monitor Ethernet speed • Off – Indicates the link is 10baseT or
7 CPU Monitor CPU (software
8GP/
HD
Monitor Ethernet line status
operation)
Monitor compact flash (HD) or other (GP)
• OFF – Indicates either link is not up or cable is not connected.
• Green – Lights solid when the link is up and blinks when data activity occurs, with frequency proportional to traffic.
• Orange – Blinks when collisions occur
no link is active.
• Green – Steady when 100baseT link is active.
• Green or Orange – Blinks when software is running properly.
• Off or solid Green/Orange – During boot up, software crash, etc.
• Orange - Blinks when KVM/net is accessing the compact flash after bootup.
AlterPath KVM/net Ordering Options
Each AlterPath KVM/net comes with 16 or 32 KVM ports. The following table lists the model and part numbers and number of KVM ports of each KVM unit.
Table 1-3: AlterPath KVM/net Model Numbers and Port Options
Model Number Part Numbers KVM Ports
AlterPath KVM 16 16 AlterPath KVM 32 32
Introduction 13

Types of Users

Types of Users
The KVM/net support three types of users:
Predefined administrators who can administer the KVM/net and its connected devices
Optionally added users who can act as administrators of the KVM/net and its connected devices
Optionally added users who can act as administrators of connected devices or regular users.
As summarized in the following table, two accounts, root and admin, are configured by default and cannot be deleted. The default “admin” account can add regular user accounts to allow other users to act as administrators of connected devices. An administrator can also choose to add regular users to the “admin” group, which enables the regular users to perform KVM/net administrative functions. The following table lists the responsibilities of each type of user and provides the default password for each.
Table 1-4: User Types, Responsibilities, and Default Password
Username Responsibilities Default Password
root Cannot be deleted. Only console logins
allowed. Runs the wiz command to do initial network configuration, as described in “Configuring Basic Networking Using the wiz Command” on page 85. Access Privileges: Full Read/Write/Delete.
admin Cannot be deleted. Has all access: through the
Web Manager in Wizard and Expert mode, and through the OSD. Has full access to every function of the Web Manager. Access Privileges: Full Read/Write/Delete.
14 AlterPath KVM/net Installation, Administration, and User’s Guide
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