Index .......................................................................471
xi
xii AlterPath KVM/net Installation, Administration, and User’s Guide
Before You Begin
This installation, administration, and user’s guide provides background
information and procedures for installing, configuring, and administering the
Cyclades™ AlterPath family of KVM products including:
•AlterPath KVM/net
•AlterPath KVM Expander
•AlterPath KVM RP
•AlterPath KVM Terminators
In addition, this guide offers information and procedures for accessing
connected servers and other connected devices.
Audience
This manual is intended for installers and system administrators of the
AlterPath KVM/net and for users who may be authorized to connect to
devices and to manage power through the AlterPath KVM/net.
This document describes configuration, administration, and use of the
AlterPath KVM/net only. It does not describe how to set up and administer
other external services or servers that the AlterPath KVM/net may access for
authentication, system logging, SNMP notifications, data logging, file
sharing, or other purposes. This document assumes that users who are
authorized to connect to servers and other devices through the AlterPath
KVM/net already know how to use the connected devices.
Document Organization
This document contains the following chapters:
Chapter 1: Introduction
Chapter 2: Installation
Chapter 3: Advanced Installation
Procedures
Chapter 4: Web Manager for
Administrators
Chapter 5: Web Manager for Regular
Users
Chapter 6: Accessing Connected
Devices
Defines and explains the overall product
features and uses of AlterPath KVM/net.
Explains the procedures for installing the
AlterPath KVM/net and setting up its basic
configuration.
Explains the procedures for installing the KVM
Expander and the KVM RP in addition to
explaining how to install an external modem,
an AlterPath PM and how to cascade KVM
units to the AlterPath KVM/net.
Explains how to use the Web Manager,
highlighting such procedures as how to
configure the AlterPath KVM/net, add or delete
users, define user access, add or delete server
connections, and other topics pertaining to
AlterPath KVM/net administration.
Presents the procedures for connecting to a port
and other operations related to using the web
user interface.
Explains how to connect to KVM ports and
inband servers and how to use the AlterPath
Viewer and control KVM connection sessions.
Chapter 7: On Screen Display
Describes how to use the On Screen display for
local connections to the User 1 port.
Appendix A: Troubleshooting
Explains how to troubleshoot
commonAlterPath KVM/net issues.
Appendix B: Technical Specifications
List the technical specifications for the KVM/
net
xiv AlterPath KVM/net Installation, Administration, and User’s Guide
Appendix C: Safety Guidelines
Glossary
Related Documents
The following document for the AlterPath KVM/net is shipped with the
product.
•AlterPath KVM/net QuickStart Guide (hard-copy)
The documentation for Cyclades AlterPath products mentioned in this guide
such as AlterPath PM, and AlterPath KVM family of products are on the
Documentation CD shipped with the product and they are also available at:
http://www.cyclades.com/support/downloads.php
Updated versions of this document will be posted on the downloads section of
the Cyclades website in the “AlterPath KVM/net” section when Cyclades
releases new versions of the software.
A printed version of this document can be ordered under part number
PAC0368through your Cyclades sales representative.
List the general safety guidelines for Cyclades
products.
Glossary of terms and acronyms used in the
manual.
.
Typographic and Other Conventions
The following table describes the typographic conventions used in Cyclades
manuals.
Table P-1: Typographic Conventions
TypefaceMeaningExample
Links
Hypertext links or URLsGo to:
http://www.cyclades.com
xv
Table P-1: Typographic Conventions
TypefaceMeaningExample
EmphasisTitles or emphasized or new words or
terms
Filename or
Command
Names of commands, files, and
directories; onscreen computer output.
User typeWhat you type in an example, compared
See the AlterPath KVM/net
Quick Start
Edit the pslave.conf
file.
[kvm #] ifconfig eth0
to what the computer displays
The following table describes other terms and conventions.
Table P-2: Other Terms and Conventions
Term or ConventionMeaningExamples
Hot keysWhen hot keys are shown, a plus
(+) appears between two keys
that must be pressed at the same
time, and a space appears
between two keys that must be
pressed sequentially.
Ctrl+k p entered while
the user is connected to a
KVM port brings up an
IPDU power management
screen. Ctrl and k must be
pressed at the same time
followed by p.
Navigation shortcutsShortcuts use the “greater than”
symbol (>) to indicate how to
Go to Configuration>KVM>
General in Expert mode.
navigate to Web Manager forms
or OSD screens.
xvi AlterPath KVM/net Installation, Administration, and User’s Guide
Chapter 1
Introduction
This chapter gives an overview of the features of the Cyclades AlterPath
KVM/net. This chapter describes how administrators and operators can use
the KVM/net features to securely manage connected computer systems and a
large variety of devices from anywhere on the local area network or on the
Internet. This chapter also provides important prerequisite information for
understanding the information and procedures in this manual.
The following table lists the topics in this chapter.
DescriptionPage 2
Connectors on the KVM/netPage 4
Cyclades Web ManagerPage 18
Prerequisites for Using the Web ManagerPage 19
Cyclades Web ManagerPage 18
Accessing Ports on Cascaded KVM DevicesPage 24
TCP PortsPage 20
AlterPath KVM/net Ordering OptionsPage 13
Administering Users of Connected ServersPage 33
Power ManagementPage 40
Notifications, Alarms, and Data BufferingPage 53
Considerations When Choosing Whether to Enable DHCPPage 57
Description
KVM Terminator Usage and TypesPage 58
Description
The KVM/net is a 1U rack-mountble device that serves as a single access
point for administering and using servers and other devices through inband
and out-of-band access methods.
The following figure shows the front and back of the KVM/net.
Figure 1-1: KVM/net Front and Back
You use the KVM ports on the left and middle back of the KVM/net to
connect servers. You can use the AUX port on the right back to connect
AlterPath PMs or an optional external modem. You use the management ports
on the right back to connect to the KVM/net and to its connected devices.
Depending on the model, the KVM/net comes with either 16- or 32-KVM
ports to connect from 16 to 32 servers with KVM connections.
The KVM/net can be used to manage power of up to 128 devices when the
devices are plugged into up to 32 daisy-chained AlterPath PM intelligent
power distribution units that are connected to the AUX port on the KVM/net.
KVM/net administrators and users who are authorized to access connected
devices can connect locally or remotely from LANs, WANs, or other dial-in
connections through the Ethernet po rt or through an optional external modem.
For extended local administration, administrators can connect the Cyclades
AlterPath KVM Expander (purchased separately) to the KVM/net with a
CAT5 cable of up to 500 feet in length.
2 AlterPath KVM/net Installation, Administration, and User’s Guide
Description
Note: The 500-foot limit includes the distance of the User 2 from the KVM/net and
the distance of the most remote system connected to a KVM port.
Secondary KVM units such as the Cyclades AlterPath KVM Expander or an
AlterPath KVM can be cascaded for extended KVM server connections. A
maximum of 32 secondary KVM devices can be cascaded from the primary
KVM/net extending the number of KVM ports to a maximum of 512 for twouser configuration (i.e. two connections to each cascaded device), or 1024 for
a one-user configuration.
If multiple KVM/net units are installed in multiple remote locations, a
Cyclades AlterPath Manager (purchased separately) can manage all the
KVM/net units together with other Cyclades products and their connected
devices through a single IP address.
Access to the KVM/net for administration is separate from access to
connected devices. Only the KVM/net administrator can configure access to
the KVM/net and to the connected devices.
Both KVM/net administrators and users authorized to access connected
devices can use the W eb Manager from a browser . Authorized users can log in
to devices, manage power, and change their own passwords, but they do not
have access to the KVM/net screens for configuring users or ports.
All logins to the KVM/net are subject to authentication. The KVM/net
administrator can restrict access to each of the connected devices by choosing
among authentication methods for logins to the KVM/net and to its ports.
Authentication can be local to the KVM/net or through an authentication
server.
The KVM/net administrator can further control access by controlling which
ports are assigned to each user name.
The KVM/net administrator can configure event logging, alarms, and
notifications, set up encryption, and data buffering.
After initial network configuration is performed on the KVM/net, the
Cyclades Web Manager provides a real-time view of all the connected
equipment and makes it possible for administration to be done from a browser
on any computer on site or on the Internet.
Introduction3
Guidelines for Using the KVM/net
Guidelines for Using the KVM/net
Configuration of user accounts and access to the ports and all other
management of the connected devices is done through the Web Manager.
Troubleshooting in the event of network failure can be done using one of the
two direct-connect methods, or by using the Web Manager through a dial-up
connection to an external modem connected to the AUX port.
See “Accessing Connected Devices” on page 307 for instructions on how
users without KVM/net administration privileges can access computers and
AlterPath PMs that are connected to the KVM/net.
Connectors on the KVM/net
The following sections describe the connectors on the back and front of the
KVM/net, including ports, card slots, and plugs.
Types of Ports
The KVM/nets ports include KVM ports, which support server connections,
an AUX ports, and management ports including the User 1, User 2, Console,
and Ethernet ports, as described in the following table.
Table 1-1: Port Types
Port
Type
KVMConnect an RJ-45 CAT5 cable to a
AUXConnect an RJ-45 cable to an:
4 AlterPath KVM/net Installation, Administration, and User’s Guide
Connection InformationWhere Documented
• “KVM Ports” on page 7
Terminator, which is connected to a
server.
• AlterPath PM intelligent power
distribution unit (IPDU)
or
• external modem.
• “To Connect Computers to KVM
Ports” on page 80
• “AUX Ports” on page 10
• “To Connect an AlterPath PM to
the AUX Port” on page 117
• “To Connect an External Modem
to the AUX Port” on page 116
Table 1-1: Port Types (Continued)
Connectors on the KVM/net
Port
Connection InformationWhere Documented
Type
ConsoleConnect a CAT5 to DB-9 cable to a
COM port on a computer.
EthernetConnect an Ethernet cable to the
local area network (LAN).
User 1
[PS/2 and
VGA]
Connect a keyboard, video, mouse
cable to a local station’s keyboard,
monitor, and mou s e.
User 2Connect an RJ-45 cable of up to 500
feet to an AlterPath KVM RP. The
KVM RP can be ordered separately.
Note:The 500-foot limit includes
the distance of the User 2 from the
KVM/net and the distance of the
most remote system connected to a
KVM port.
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page
8
• “To Connect to the Console Port”
on page 82
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page
8
• “T o Make an Ethernet Connectio n”
on page 77
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page
8
• “To Connect to the User 1
Management Port” on page 83
• “Management Ports (Console,
Ethernet, User 1, User 2)” on page
8
• “AlterPath KVM RP” on page 68
• “To Connect the KVM RP to the
KVM/net” on page 131
Introduction5
Connectors on the KVM/net
Connectors on the Back
The back of the KVM/net has KVM and management ports, a power cord
connector, a power switch, and an AUX port as illustrated in the following
figure.
Figure 1-2: KVM/net Back Panel
•On the left are the power connector and power switch and either 16- or 32KVM ports, which are used for connecting computing systems with KVM
connections.
See “Power Connector and Power Switch” on page 7 and “KVM Ports” on
page 7.
•On the right is the AUX port, which is used to connect to PMs or an
external modem, and the management ports, which are used for local
management of the KVM/net.
See “Management Ports (Console, Ethernet, User 1, User 2)” on page 8
and “AUX Ports” on page 10.
r
t
s
o
P
M
V
K
Management and AUX PortsPower Cord Connector and Switch
6 AlterPath KVM/net Installation, Administration, and User’s Guide
Connectors on the KVM/net
Power Connector and Power Switch
The following figure shows the power connector and power switch on the left
rear of a KVM/net.
Power Cord Connector
Power Switch
Figure 1-3: Power Connector on the Left Rear
The KVM/net is furnished with a power cord used to connect the power
connector to a power supply.
See “To Power On the KVM/net” on page 84 for instructions on supplying
power to the KVM/net.
KVM Ports
The following figure shows KVM (keyboard, video, mouse) ports on the
center rear of the KVM/net.
Figure 1-4: KVM Ports on the Center Rear
KVM ports provide remote access to the keyboard, monitor, and mouse of
PCs with USB or PS/2 connectors or Sun servers with USB connectors.
Connecting a computer to a KVM port allows use of a keyboard, video, and
mouse of a remote station as if it were the keyboard video and mouse on the
connected computer. KVM port connections, also called out-of-band
Introduction7
Connectors on the KVM/net
connections give access to information that is otherwise inaccessible through
in-band network interfaces.
For example, BIOS access, POST , and boot messages are inaccessible through
in-band connections. In some cases, the in-band network interfaces are not
available after the system boot is completed (for example, after a Windows
Safe Mode boot) without the kind of access these KVM connections provide.
Each connected computing system is identified in the management software
by the port number to which it is connected. The administrator can assign a
descriptive alias to each port to identify the connected computer. For example,
if a Sun E10K server is connected to port 3, the administrator might define the
port’s alias to be “Sun E10K.”
Customers order one of three T erminator types for connecting each KVM port
to a computer. See “KVM Terminator Usage and Types” on page 58 for more
details.
See “To Connect Computers to KVM Ports” on page 80 for instructions on
connecting servers to KVM ports.
Management Ports (Console, Ethernet, User 1, User 2)
The following figure shows the management ports on the right back of the
KVM/net.
User 1 Port
VGA Port
[User 1]
PS/2 Ports
[User 1]
Figure 1-5: Management Ports
8 AlterPath KVM/net Installation, Administration, and User’s Guide
User 2 Port
Ethernet
Port
Serial Port
Console
Port
Connectors on the KVM/net
The following list describes the management ports on the right back o f the
KVM/net.
•Console – Its RJ-45 connection can be connected by a CAT5 to DB-9
cable to a COM port on a computer. Administrators can use a terminal
emulation program to locally manage and troubleshoot the KVM/net. See
“To Connect to the Console Port” on page 82 and “Configuring Basic
Networking Using the wiz Command” on page 85 for more details.
•Ethernet – Use the Ethernet management port for connecting an Ethern et
cable for Intranet and Internet access. See “Making an Ethernet
Connection” on page 77 for instructions if needed.
•User 1 – The User 1 port includes two PS/2 ports and a VGA port, which
can be connected to a mouse, keyboard, and monitor. Once a local system
is connected to the User 1 port, administrators can use the OSD (On Screen
Display) interface to locally manage and use the KVM/net. See “To
Connect to the User 1 Management Port” on page 83 and Chapter 7: On
Screen Display for more details.
•User 2 – This port is used for extending the local administration by
connecting an RJ-45 cable of up to 500 feet to an AlterPath KVM RP. The
KVM RP can be ordered separately. Administrators can use the OSD (On
Screen Display) to locally manage and use the KVM/net without being in
the same room as the KVM/net. See “Installing the AlterPath KVM RP”
on page 129 and “Controlling the OSD Through the AlterPath KVM RP”
on page 428 for more details.
Introduction9
Activity LEDs on the Back of the KVM/net
AUX Ports
The following figure shows the AUX port on the right back of the KVM/net.
AUX Port
Figure 1-6: AUX Ports
AUX – Serial port (RS-232) with RJ45 connector that can be used for the
following:
•Connecting to an optional AlterPath PM
Up to 32 PMs can be daisy-chained for a total of 120 outlets. See “Power
Management” on page 40 for background information of power
management and see “Connecting AlterPath PMs to the KVM/net” on
page 117 for installation instructions.
•Connecting to an optional external modem
See “Connecting an External Modem” on page 116
Activity LEDs on the Back of the KVM/net
The KVM/net comes with paired LEDs positioned on each side of the
following ports:
•User 2
•AUX
•Ethernet
•Console
10 AlterPath KVM/net Installation, Administration, and User’s Guide
Activity LEDs on the Back of the KVM/net
The following figure shows the position of the LEDs as they appear on the
back of the KVM/net. The LEDs are designed to monitor the interface
connections as described in Table 1-2, “LED Descriptions,” on page 12.
The diagram below shows a close up view of the LEDs on the back of the
KVM/net. The LEDS monitor the AUX ports, ETHERNET, and CONSOLE
ports as described in Table 1-2.
12
56
34
78
Figure 1-7: LEDs on the KVM/net Management Ports
Introduction11
Activity LEDs on the Back of the KVM/net
The LED numbers in the tables below correspond to the numbers in the
previous figure.
Table 1-2: LED Descriptions
NumberLabelFunctionColor/Status
1VID
EN
Monitor KVM CAT5
video interface
2SYNMonitor KVM CAT5
video interface
5, 3LKMonitor RS-232 async
port status
Orange - Lights when an internallygenerated signal is used. This occurs
when the user is not connected to the
port and in the OSD, or when the user is
connected to a port, but a video signal is
not present from the server.
Green - Lights when the server's video
signal is used; this happens when the
server is presenting a valid signal.
Green - Lights when the user is
connected to port and a video signal is
detected and "synchronized". This
means that the KVM is presenting the
signal to the station.
Orange - Lights when the video signal
level is detected but not synchronized.
T ypically, this takes a very short amou nt
of time (less than 1/3 second) for the
KVM to synchronize to the server's
video signal upon first connection.
• OFF – Indicates the port is not open.
• Orange – Lights when DTR (data
terminal ready) signal is on (when the
port is open).
4, 5ACTMonitor RS-232 async
activity
• OFF – Indicates no data activity.
• Green – Blinks when data is either
being received (RX) or transmitted
(TX).
12 AlterPath KVM/net Installation, Administration, and User’s Guide
AlterPath KVM/net Ordering Options
Table 1-2: LED Descriptions (Continued)
NumberLabelFunctionColor/Status
5LK/
ACT/
COL
6100Monitor Ethernet speed• Off – Indicates the link is 10baseT or
7CPUMonitor CPU (software
8GP/
HD
Monitor Ethernet line
status
operation)
Monitor compact flash
(HD) or other (GP)
• OFF – Indicates either link is not up or
cable is not connected.
• Green – Lights solid when the link is
up and blinks when data activity
occurs, with frequency proportional to
traffic.
• Orange – Blinks when collisions occur
no link is active.
• Green – Steady when 100baseT link is
active.
• Green or Orange – Blinks when
software is running properly.
• Off or solid Green/Orange – During
boot up, software crash, etc.
• Orange - Blinks when KVM/net is
accessing the compact flash after
bootup.
AlterPath KVM/net Ordering Options
Each AlterPath KVM/net comes with 16 or 32 KVM ports. The following
table lists the model and part numbers and number of KVM ports of each
KVM unit.
Table 1-3: AlterPath KVM/net Model Numbers and Port Options
Model NumberPart NumbersKVM Ports
AlterPath KVM 1616
AlterPath KVM 3232
Introduction13
Types of Users
Types of Users
The KVM/net support three types of users:
•Predefined administrators who can administer the KVM/net and its
connected devices
•Optionally added users who can act as administrators of the KVM/net and
its connected devices
•Optionally added users who can act as administrators of connected devices
or regular users.
As summarized in the following table, two accounts, root and admin, are
configured by default and cannot be deleted. The default “admin” account can
add regular user accounts to allow other users to act as administrators of
connected devices. An administrator can also choose to add regular users to
the “admin” group, which enables the regular users to perform KVM/net
administrative functions. The following table lists the responsibilities of each
type of user and provides the default password for each.
Table 1-4: User Types, Responsibilities, and Default Password
UsernameResponsibilitiesDefault Password
rootCannot be deleted. Only console logins
allowed. Runs the wiz command to do initial
network configuration, as described in
“Configuring Basic Networking Using the wiz
Command” on page 85. Access Privileges:
Full Read/Write/Delete.
adminCannot be deleted. Has all access: through the
Web Manager in Wizard and Expert mode,
and through the OSD. Has full access to every
function of the Web Manager. Access
Privileges: Full Read/Write/Delete.
14 AlterPath KVM/net Installation, Administration, and User’s Guide
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