Cyclades AlterPath E2000, AlterPath 2500, AlterPath 5000 Installation, Configuration And User Manual
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AlterPath™ Manager E2000, 2500, and
5000 Installation, Configuration, and
User’s Guide
Software Version 1.4.0
Cyclades Corporation
3541 Gateway Boulevard
Fremont, CA 94538 USA
1.888.CYCLADES (292.5233)
1.510.771.6100
1.510.771.6200 (fax)
http://www.cyclades.com
Release Date: December 2005
Part Number: PAC0380
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©2005 Cyclades Corporation
This document contains proprietary information of Cyclades Corporation and is not to
be disclosed or used except in accordance with applicable contracts or agreements.
Information in this document is subject to change without notice.
All trademarks, trade names, logos and service marks referenced herein, even when
not specifically marked as such, belong to their respective companies and are not to be
considered unprotected by law.
The following are registered or registration-pending trademarks of Cyclades Corporation:
Cyclades and AlterPath.
ActiveX, Microsoft, Microsoft Internet Explorer, Windows, and Windows NT are registered
trademarks of Microsoft Corporation in the United States and other countries.
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Microsystems, Inc. in the United States and other countries.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Cisco and Cisco Systems are registered trademarks of Cisco Systems, Inc.
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Hayes and the Hayes logo are trademarks of Hayes Microcomputers.
All rights reserved. This document may not, in whole or part, be copied, photocopied,
reproduced, translated, or converted to any electronic or machine-readable form
without the prior written consent of Cyclades Corporation.
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Contents
Before You Begin ................................................ xxiii
Audience ......................................................................................... xxiii
Document Organization .................................................................. xxiii
Typographic and Other Conventions ................................................ xxv
Linux Shell Syntax .........................................................................xxvii
Additional Resources .................................................................... xxviii
Cyclades Technical Training Available .................................... xxviii
Cyclades Firmware Upgrades ......................................................xxix
Cyclades Technical Support .........................................................xxix
Chapter 1: Introduction............................................. 1
Connectivity and Capacity ....................................................................1
Key Features .........................................................................................3
Single Point Security Gateway .........................................................5
Centralized Authentication ...............................................................5
Consolidated Views and Console Access .........................................6
Access Control List (ACL) for Devices ............................................ 6
Centralized Data Logging System ....................................................6
Log File Compression and Rotation .................................................7
Prioritized Triggers & Alarms ....................................................... 7
Other Alarm Features ........................................................................8
Modem Support for Remote Sites ..................................................... 8
Dial Back Support for ACS ..............................................................8
One Time Password support for ACS ...............................................8
Multiport Ethernet .............................................................................9
Enhanced Ethernet Port Configuration ............................................. 9
Ethernet Bonding ............................................................................10
DHCP Option for APM Network Setup .........................................10
Health Monitoring ...........................................................................10
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Console Wizard ...............................................................................11
Device Discovery ............................................................................11
Support for KVM/net ......................................................................11
Support for KVM/net Plus ..............................................................11
KVM/net FW Upgrade Support ......................................................12
Support for OnSite ..........................................................................12
Support for IPMI .............................................................................12
Support for HP OpenView NNM ....................................................13
Device, Console, and User Group Management .............................13
Blade Module ..................................................................................13
Backup, Restore, and Replicate User Data .....................................13
Change and Configuration Management .........................................14
Exhaustive Reporting ......................................................................14
Fault Tolerant Configuration Support .............................................14
Simple and Easy Web User Interface ..............................................14
Command Line Interface (CLI) .......................................................15
Interoperability, Integration, and Compatibility .............................15
APM E2000, 2500, and 5000 Database Compatibility ................15
Interoperability with Routers and Ethernet Switches ..................15
Interoperability with Cyclades Devices .......................................16
Interoperability and Compatibility with Modem Vendors ..........16
Power Management Support ...........................................................16
KVM/net Support ...............................................................................17
Typical Configuration of AlterPath Manager and KVM ................17
AlterPath Manager Features Unsupported by KVM/net .................18
OnSite Support ....................................................................................18
Example Configuration of an APM and an OnSite .........................19
Chapter 2: AlterPath Manager Installation ............ 21
Product Installation Checklist .............................................................21
Rack Mounting the AlterPath Manager ..............................................23
Deploying the AlterPath Manager ......................................................25
Private Network Topology ..............................................................25
Single Network Topology ...............................................................26
Private Network Diagram ................................................................27
Single Network Diagram .................................................................28
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Safety Considerations When Rack Mounting .....................................28
Pre-Configuration Requirements ........................................................30
Web Browser Requirements ............................................................32
IPMI and Blade Module Options ....................................................38
Verifying your Current IPMI and Blade Capability ........................39
Verifying your MAC Address .........................................................40
Chapter 3: User Level Web Access........................ 43
User Interface Overview .....................................................................43
General Screen Features ..............................................................46
Sorting a List Form by Column/Field Name ...............................47
Search and Filter Functions .........................................................47
Online Help ..................................................................................47
Alarms .................................................................................................48
Alarm Logs ......................................................................................48
Alarms List Form ............................................................................49
Web Access for Users .........................................................................53
Consoles/Devices ............................................................................53
Consoles ..........................................................................................55
Multiple Users and Read/Write Access .......................................58
Viewing an IBM Blade Center, Blade, or Switch .......................58
Consoles Detail Form ..................................................................58
KVM/net Plus Web Control Page ................................................62
IPMI ....................................................................................................66
Logs ....................................................................................................67
Access Logs .................................................................................69
Event Logs ...................................................................................70
Data Buffer ..................................................................................71
Power Management ............................................................................72
User’s Profile ......................................................................................75
Viewing the User’s Profile Consoles Form .................................78
Viewing the User’s Profile Devices Form ...................................79
Viewing the User’s Profile Groups Form ....................................80
Viewing the User’s Profile Security Form ..................................82
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Chapter 4: Configuration and Administration....... 85
Operational Modes ..............................................................................86
Configuration Process Flow ................................................................87
First Time Configuration Wizard .......................................................88
First Time Configuration Wizard: An Example ..............................93
Setting the Authentication Method ..............................................96
Configuring Active Directory ......................................................97
Limitation of TACACS Plus in ACS Console Access ................97
Hostname Configuration Must Follow RFC Standard ................97
Multiport Ethernet Card Configuration .......................................98
Disabling HTTP to Use Only HTTPS .........................................98
AlterPath Manager Web Interface: Admin Mode ...............................99
Parts of the Web Management Interface .......................................101
Relocating Online Help .............................................................102
Sorting, Filtering, and Saving a List Form ................................102
Using the Form Input Fields ......................................................103
Verifying Error Messages ..........................................................104
Devices ..............................................................................................105
Device List Form ...........................................................................107
Supported Devices .........................................................................109
Proxies ...........................................................................................115
Proxy Types ...............................................................................115
Disabling the Proxy ...................................................................118
Direct Access .............................................................................118
Configuring Ports to be Proxied ................................................118
Dial Up and Dial Back ..................................................................118
Other Requirements for Dial Out / Dial Back ...........................121
Other Requirements for Dial Back (ACS Only) ........................122
One Time Password Configuration ...............................................122
KVM/net Device Detail Form ...................................................124
Assigning KVM Device Groups ................................................126
OnSite Device Detail Form .......................................................126
IPMI Device Detail Form ..........................................................127
Using the IPMI Console Detail Form to Add a Console ...........129
Configuring Your DHCP Server ...............................................129
Function of the Status Field .......................................................130
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Difference between Auto Upload and Manual Upload .............131
Modem Dialing Capability for Remote Access to Devices .......131
Modem Management via Command Line Interface ..................133
Console Wizard .............................................................................134
Summary of Console Wizard Forms .........................................135
Device Discovery (Auto Discover) ...............................................142
Multiple Auto Discover .............................................................145
Deleting a Device Group ...........................................................148
KVM/net Device Configuration ....................................................149
Alarm Trigger ...................................................................................156
Alarm Trigger Management ..........................................................157
Configuring Alarms for Device Health Monitoring ..................160
Using the Logical AND in the Alarm Trigger Expression ........161
How Health Monitoring Works .................................................163
User Notification .......................................................................163
Profiles ..............................................................................................163
Consoles ............................................................................................166
Changing the Number of Consoles per Page .............................169
Console Type: KVM ..................................................................173
Deleting a Console Group .........................................................180
Configuring Outlets ...................................................................180
Log Rotate Now .........................................................................181
Users .................................................................................................183
User List form ...............................................................................184
Deleting a User Group ...............................................................192
Local Password ..........................................................................192
Groups ...............................................................................................193
Firmware ...........................................................................................197
Firmware List Form ......................................................................197
Firmware Detail Form ...............................................................200
Backing Up User Data ......................................................................202
Backup and Restore Scenarios ......................................................203
System Recovery Guidelines ............................................................203
APM Database Transaction Support .............................................204
Changing the Default Configuration .........................................204
Info / Reporting .................................................................................204
Info / Reporting Details .................................................................206
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Blade Management Module ..............................................................206
Forms Used to Configure the Blade Module ................................207
Devices ..........................................................................................210
Proxies ...........................................................................................214
Two Methods of Blade Configuration ..........................................217
Running the Blade Wizard .........................................................217
Configuring the Blades and Switches ...........................................222
Consoles List Form ....................................................................223
Security Rules ...................................................................................225
Security Rule List ..........................................................................226
Security Rules: Network Intf .....................................................231
Security Rule: Date/Time Configuration ...................................232
Security Rule: Authorization Configuration ..............................234
Power Management Support .............................................................235
Redundant (Fault Tolerant) Configuration .......................................240
Physical Setup of Fault Tolerant APMs ........................................241
WMI Configuration of Fault Tolerant APMs ...............................242
Configuration of the Primary APM ...........................................248
Configuration of the Redundant APM .......................................250
Chapter 5: Advanced Configuration .................... 255
Working from a CLI .........................................................................256
CLI Commands .............................................................................258
Copying and Pasting Text within the Console Applet Window ...259
Connecting Directly to Ports .........................................................259
Sample Command Line Interface ..................................................261
Console Session Hot Keys ............................................................263
Set Commands ...............................................................................264
setauth - Set Authentication .......................................................265
setboot - Set the Network Boot Utility ......................................266
setcons - Set Console Connection ..............................................267
setdatetime - Set System Timezone, Date, and Time ................268
setethernet - Set Ethernet Speed and Duplexing ........................268
setnames - Set Host, Domain Names, Nameserver ...................270
setnetwork - Set Ethernet Subinterfaces ....................................271
setntp - Set Network Time ProtSocol Server ............................273
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setserial - Examine the Serial Port Parameters .........................273
setsmtp - Set the Email Server’s IP Address. ............................273
date - Set the Date and Time ......................................................273
Changing the Escape Sequence .....................................................273
Re-defining the Interrupt Key .......................................................274
Ethernet Bonding ..............................................................................278
Example Ethernet Bonding Configuration ....................................279
Configuration of DHCP Client in APM ...........................................280
Example DHCP Configuration ......................................................280
Ethernet Port Configuration ..............................................................281
HP OpenView NNM Integration ......................................................281
Modem Card Configuration ..............................................................281
Checking Your Modems ...............................................................281
Viewing the Latest Status for Each Modem ..................................283
Serial Card Configuration .................................................................283
How to Detect Modems Connected to the Ports ...........................283
Checking Your Modems ...............................................................284
Viewing the Latest Status of Each Modem ..................................284
Configuring Dial Out and Dial Back ................................................285
For ACS Devices: ..........................................................................285
Modem Dial Back for ACS ..............................................................286
Required CLI configuration ..........................................................286
Optional CLI Configuration ..........................................................286
For external modems: ................................................................287
For PCMCIA modem: ...............................................................287
Changing the Ports to be Proxied .....................................................288
NIS Configuration .............................................................................288
NIS User Authentication ...............................................................289
Creating the krb5.keytab for Kerberos Authentication .....................290
How Kerberos Works ....................................................................290
Creating the krb5.keytab in the AlterPath Manager ......................291
Active Directory (with LDAP) .........................................................292
Open LDAP ......................................................................................293
Disabling HTTP to use only HTTPS ................................................294
Firmware ...........................................................................................294
Backing Up User Data ......................................................................296
Backup and Restore Scenarios ......................................................297
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Backup and Restore Commands ................................................297
Managing Log Files ..........................................................................297
Where Log Files are Archived ...................................................297
Backing Up Log Files to a Remote Server ................................298
System Recovery Guidelines ............................................................298
Root Password Recovery ..................................................................299
Changing the Database Configuration ..............................................300
Restoring Your Configuration ..........................................................301
More About Importing Certificates ...........................................305
Appendix A: Technical Specifications................. 307
Hardware Specifications ............................................................307
Software Specifications .............................................................308
Appendix B: ACS Modem Configuration............. 309
Appendix C: DLS Activation ................................. 315
Data Logging Session Activation .....................................................315
Additional DLS at Time of Purchase ............................................315
DLS Activation Conversion ..........................................................317
Obtaining Expanded DLS Activation ...........................................318
Verifying Your Current DLS Activation ......................................319
Verifying your MAC addresses .....................................................321
Glossary ................................................................ 323
Index ...................................................................... 333
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Figures
Figure 1-1: APM E2000, Front View .............................................. 1
Figure 1-2: APM E2000, Back View............................................... 2
Figure 1-3: APM 2500, Front View................................................. 2
Figure 1-4: APM 2500, Back View ................................................. 3
Figure 1-5: APM 5000, Front View................................................. 3
Figure 1-6: APM 5000, Back View ................................................. 3
Figure 1-7: Configuration Example of APM and KVM/net.......... 17
Figure 1-8: Example of an OnSite accessed by an APM............... 19
Figure 2-1: Private Network Diagram ........................................... 27
Figure 2-2: Single Network Diagram ............................................ 28
Figure 2-3: Options to Enable for ActiveX ................................... 33
Figure 2-4: “Tools” Pull-down menu with “Options” Selected..... 34
Figure 2-5: Netscape 8 Options Window....................................... 35
Figure 2-6: “Site Controls” Option Selection................................ 36
Figure 2-7: Location of Shield Icon and URL Entry Field............ 37
Figure 2-8: Trust Settings Dialog Box........................................... 38
Figure 2-9: Feature Window.......................................................... 39
Figure 3-1: APM Login Screen ..................................................... 45
Figure 3-2: Console / Devices Menu ............................................. 46
Figure 3-3: Alarms List Form........................................................ 49
Figure 3-4: Alarms Detail (or Ticket Info) Form........................... 51
Figure 3-5: Logs Form................................................................... 52
Figure 3-6: Selecting a Device: “View” or “CLI” ......................... 54
Figure 3-7: Access Device Detail Form ........................................ 54
Figure 3-8: Device CLI Viewer ..................................................... 55
Figure 3-9: Consoles List Form..................................................... 57
Figure 3-10: Consoles Detail Form ................................................. 59
Figure 3-11: Consoles Notify Form................................................. 61
Figure 3-12: Consoles Group Form................................................ 62
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Figure 3-13: KVM Viewer Launch Initialization Window.............. 63
Figure 3-14: KVM Console List Control Page................................ 64
Figure 3-15: KVM/net Web Control Page ....................................... 65
Figure 3-16: IPMI Sensors form..................................................... 66
Figure 3-17: Log Selection Form ................................................... 68
Figure 3-18: Access Logs Form ..................................................... 69
Figure 3-19: Event Logs Form ....................................................... 70
Figure 3-20: Data Buffer Log Form ............................................... 71
Figure 3-21: PM Device Viewer Detail Form ................................. 72
Figure 3-22: PM Device Outlet Control Form ................................ 75
Figure 3-23: User’s Profile Details Form ....................................... 76
Figure 3-24: User’s Profile Consoles Form..................................... 79
Figure 3-25: User’s Profile Devices Form....................................... 80
Figure 3-26: User’s Profile Groups Form....................................... 81
Figure 3-27: User’s Profile Security Form ..................................... 82
Figure 4-1: AlterPath Manager Configuration Process Flow ........ 87
Figure 4-2: Admin Menu Bar Selections....................................... 99
Figure 4-3: Logging in as Admin ................................................ 100
Figure 4-4: Basic Functional Fields of a Typical Form ............... 101
Figure 4-5: Console List Form Sorted by Console...................... 103
Figure 4-6: Device Configuration Error Message ....................... 104
Figure 4-7: Form in Error ............................................................ 104
Figure 4-8: Devices List Form .................................................... 107
Figure 4-9: Select Device Type Form.......................................... 110
Figure 4-10: Device Detail Form...................................................111
Figure 4-11: Device Proxies Form ............................................... 117
Figure 4-12: Device Dial Up Form............................................... 119
Figure 4-13: Dial Up Form with One Time Password Setup ........ 123
Figure 4-14: KVM/net Device Detail Form ................................. 125
Figure 4-15: Device Detail Form for the AlterPath OnSite.......... 126
Figure 4-16: Device Details Form ................................................ 136
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Figure 4-17: Console Wizard Warning Message...........................137
Figure 4-18: Console Wizard Defaults Form ................................138
Figure 4-19: Console Wizard Access Form ..................................138
Figure 4-20: Console Wizard Notification Form ..........................139
Figure 4-21: Unconfigured Consoles List ......................................140
Figure 4-22: Edit Console Settings Form - Page 1........................140
Figure 4-23: Edit Console Settings Form - Page 2........................141
Figure 4-24: Confirm Console Edits Form - Page 1......................142
Figure 4-25: Adding Console Wizard ............................................144
Figure 4-26: Selecting Devices for Multiple Auto Discover..........145
Figure 4-27: Selecting the CLI Option for a Device ......................146
Figure 4-28: Connection to a Device.............................................147
Figure 4-29: Device Firmware Upload..........................................149
Figure 4-30: KVM Device Details Form.......................................151
Figure 4-31: KVM Device Viewer Form ......................................151
Figure 4-32: Device Cascade List Form........................................154
Figure 4-33: Device Cascade Detail Form ....................................155
Figure 4-34: Alarm Trigger List Form ..........................................158
Figure 4-35: Alarm Trigger Detail Form.......................................159
Figure 4-36: Health Monitor User Entry Field..............................161
Figure 4-37: Health Monitoring Alarm Trigger Detail Form........162
Figure 4-38: Profiles List Form.....................................................164
Figure 4-39: Profile Detail Form ..................................................165
Figure 4-40: Consoles List Form...................................................169
Figure 4-41: Creating New Console Form ....................................170
Figure 4-42: Console Detail Form.................................................170
Figure 4-43: Enabling RDP on KVM/net or KVM/net Plus Console
Port.............................................................................175
Figure 4-44: Configuring or Editing an RDP Only Console..........176
Figure 4-45: KVM Console Users Form .......................................177
Figure 4-46: KVM Console Notify Form......................................178
Figures xi
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Figure 4-47: KVM Console Groups Form.................................... 179
Figure 4-48: Users List Form ....................................................... 184
Figure 4-49: User Detail Form ..................................................... 185
Figure 4-50: User Consoles Form................................................. 188
Figure 4-51: User Devices Form ................................................... 189
Figure 4-52: User Groups Form ................................................... 190
Figure 4-53: User Security Rule Form ......................................... 191
Figure 4-54: Groups List Form..................................................... 193
Figure 4-55: Adding Group Form................................................. 194
Figure 4-56: New User Group General Form............................... 194
Figure 4-57: New User Group Security Form .............................. 196
Figure 4-58: Firmware List Form ................................................. 198
Figure 4-59: Firmware Detail Form .............................................. 200
Figure 4-60: Info / Reporting List Form........................................ 205
Figure 4-61: Info / Reporting Detail List...................................... 206
Figure 4-62: Selecting “Blade_Center” from Devices List .......... 211
Figure 4-63: Blade Device Details Form...................................... 211
Figure 4-64: Blade Device Groups Form ..................................... 214
Figure 4-65: Blade Device Switch 1 Form ................................... 215
Figure 4-66: Blade Wizard Warning Message.............................. 218
Figure 4-67: Blade Wizard Connection Method Form................. 219
Figure 4-68: Blade Wizard User Access & Notification Form..... 219
Figure 4-69: Blade Wizard Console / Switch Selection ............... 220
Figure 4-70: Blade Wizard Edit Configuration Form Page 1....... 220
Figure 4-71: Blade Wizard Edit Configuration Form Page 2....... 221
Figure 4-72: Blade Wizard Configuration Confirmation............... 221
Figure 4-73: Blade Server Console List ....................................... 224
Figure 4-74: Security Rules List Form ......................................... 227
Figure 4-75: Security Rules General Form................................... 228
Figure 4-76: Security Rule Source Filtering Form ....................... 229
Figure 4-77: Security Rule Network Interface Form.................... 231
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Figure 4-78: Security Rule Day / Time Form................................233
Figure 4-79: Security Rule Authorized Actions Form ..................234
Figure 4-80: IPDU Details Form....................................................236
Figure 4-81: IPDU Create/Device Details Form ............................239
Figure 4-82: Connecting 2 APMs in a Redundant Configuration..241
Figure 4-83: APM Heartbeat Configuration Form.........................242
Figure 4-84: Detailed View - APM Heartbeat Form for Primary ..243
Figure 4-85: Detailed View - APM Heartbeat Form for Redundant
...................................................................................243
Figure 4-86: APM Synchronization Form......................................247
Figure 5-1: PuTTY Configuration of APM as a Security Proxy..260
Figure C-1: Feature Window (full content scrolled).....................320
Figures xiii
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Tables
Table P-1: Typographic Conventions ......................................... xxv
Table P-2: Other Terms and Conventions .................................. xxv
Table P-3: Naming conventions ................................................ xxvi
Table P-4: Linux Shell Syntax.................................................. xxvii
Table 3-1: User Interface Main Menu.......................................... 44
Table 3-2: Alarms List Form........................................................ 49
Table 3-3: Alarms Detail Form .................................................... 51
Table 3-4: IBM Blade Device and Console Connect Options ..... 58
Table 3-5: Consoles, Details Form............................................... 59
Table 3-6: Log Types.................................................................... 67
Table 3-7: Log Selection Form .................................................... 68
Table 3-8: Access Logs Form ...................................................... 70
Table 3-9: Event Logs Form ........................................................ 71
Table 3-10: IPDU Viewer Details .................................................. 72
Table 3-11: User’s Profile Details Form ........................................ 76
Table 3-12: User’s Profile Consoles Form ..................................... 79
Table 3-13: User’s Profile Devices Form....................................... 80
Table 3-14: User’s Profile Groups Form ........................................ 81
Table 3-15: User’s Profile Security Form ...................................... 82
Table 4-1: Summary of Devices Forms ..................................... 105
Table 4-2: Device List Form ...................................................... 107
Table 4-3: Devices, Detail Form .................................................111
Table 4-4: Types of Web Proxy.................................................. 115
Table 4-5: Dial Up Form ............................................................ 120
Table 4-6: Features Unique to the KVM/net Device Configuration
.................................................................................. 125
Table 4-7: OnSite Model Number Designations........................ 127
Table 4-8: Devices, Details Form (IPMI) .................................. 128
Table 4-9: PPP Connection Modes ............................................ 132
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Table 4-10: Modem Mode Choices.............................................. 133
Table 4-11: PPP Settings .............................................................. 133
Table 4-12: Health Monitor Pull-down List Options ................... 134
Table 4-13: Summary of Console Wizard Forms......................... 135
Table 4-14: Forms Used to Configure KVM/net ......................... 149
Table 4-15: Device KVM Viewer Form....................................... 152
Table 4-16: Pre-existing Alarm Trigger Entries........................... 156
Table 4-17: Forms Used to Configure Alarms ............................. 157
Table 4-18: Alarm Trigger Detail Form....................................... 159
Table 4-19: Health Monitor Frequency Selections ...................... 161
Table 4-20: Alarm Trigger Setup Fields ...................................... 162
Table 4-21: Summary of Profiles Forms ...................................... 164
Table 4-22: Profiles Detail Form.................................................. 165
Table 4-23: Summary of Console Forms ..................................... 166
Table 4-24: Consoles, Details Form............................................. 171
Table 4-25: KVM/net and KVM/net Plus Console RDP Connection
Fields......................................................................... 173
Table 4-26: Summary of User Forms........................................... 183
Table 4-27: Users Detail Form ..................................................... 185
Table 4-28: Firmware Detail Form .............................................. 200
Table 4-29: APM Data Types....................................................... 202
Table 4-30: Info / Reporting List Form........................................ 205
Table 4-31: Summary of Blade Module Forms............................ 207
Table 4-32: BladeModule: Devices, Details Form....................... 212
Table 4-33: Blade Module: Device Switch 1 Form ..................... 215
Table 4-34: Summary of Blade Wizard Forms ............................ 217
Table 4-35: Blade Module: Summary of Console Forms ............ 222
Table 4-36: Blade or Switch Connection Types........................... 223
Table 4-37: Summary of Security Rule Forms ............................ 225
Table 4-38: Security Rule List Column Descriptions .................. 226
Table 4-39: Security Rules, Source IP ......................................... 229
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Table 4-40: Security Rules, Network Intf .....................................231
Table 4-41: Security Rules Date/Time Form ................................233
Table 4-42: Security Rule Actions................................................235
Table 4-43: IPDU Device Details .................................................236
Table 4-45: Heartbeat Form Fields and Meanings........................244
Table 4-44: Definitions Used in Fault Tolerant APMs .................244
Table 4-46: Synchronization Form Fields and Meanings .............247
Table 5-1: CLI Specific Commands ...........................................258
Table 5-2: Console Applet Window Menu Options....................259
Table 5-3: Console Applet ^Ec Command Set. ..........................263
Table 5-4: Data Types You Can Backup and Restore .................296
Table 5-5: Default Configuration Values from the “apm.properties”
File .............................................................................301
Table 5-6: Information for the “openssl” Command ..................303
Table C-1: DLS Activations Available at Initial Purchase ..........316
Table C-2: Activation Conversion Options .................................317
Table G-1: Service Processor Technology by Vendor .................330
Tables xvii
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Procedures
To Bracket Mount an APM ................................................................ 24
To Rail Mount an APM 2500 or 5000................................................ 24
To Connect the APM Cables .............................................................. 25
To Configure the COM Port Connection and Log In ......................... 31
To Enable ActiveX on Internet Explorer............................................ 32
To Enable ActiveX on Netscape 7.x................................................... 33
To Enable ActiveX on Netscape 8.x................................................... 34
To activate the Blade Module............................................................. 41
To Access the APM Web Application................................................ 44
To Respond to an alarm ...................................................................... 48
To View the Alarms Detail Form ....................................................... 50
To View Alarm or Console Logs........................................................ 52
To Assign or Re-assign a Ticket to a User ......................................... 52
To Access Consoles or Devices.......................................................... 53
To View the Consoles List.................................................................. 56
To Connect to a Console..................................................................... 57
To View the Consoles Notify Form.................................................... 61
To View the Consoles Groups Form .................................................. 62
To Access the Web Control Page ....................................................... 62
To View IPMI Sensors ....................................................................... 66
To View the Logs ............................................................................... 68
To View PM Device Parameters ........................................................ 74
To Change Your Password ................................................................. 78
To Use the First Time Configuration Wizard..................................... 89
To Change Individual Parameters....................................................... 92
To Reset Configuration to Factory Settings ....................................... 92
To Begin Web Configuration ............................................................. 98
To Log Into the APM Web Interface................................................ 100
To Relocate the Online Help File: .................................................... 102
Page 22
To Add a Device ............................................................................... 110
To Configure the Web Proxy............................................................ 116
To Verify your Proxy Setting ........................................................... 117
To Configure Dial Up / Dial Back.................................................... 119
To Enable the OTP Authentication for Dialup ................................. 123
To Configure KVM Ports ................................................................. 125
To Configure OnSite Ports ............................................................... 127
To Use the IPMI Device Detail Form to Add a Console.................. 128
To View Sensors or Logs from the BMC ......................................... 129
To Configure the Health Monitoring System ................................... 134
To Run the Console Wizard.............................................................. 136
To Run the Device Discovery Wizard.............................................. 143
To Connect to a Device .................................................................... 146
To Delete a Device ........................................................................... 147
To Delete a Device from a Group..................................................... 147
To Upload Firmware to a Console Device ....................................... 148
To Configure Escape Sequences and Idle Timeout .......................... 150
To Cascade a Secondary KVM to a Primary KVM.......................... 153
To View the Alarm Trigger List Form ............................................. 157
To Create an Alarm Trigger.............................................................. 158
To Delete an Alarm Trigger.............................................................. 160
To Configure the Health Monitoring Alarm Trigger........................ 162
To Add a New Profile....................................................................... 164
To Modify a Profile .......................................................................... 166
To View the Console List ................................................................. 168
To Add a Serial Console................................................................... 169
To Select Users to Access the Console............................................. 176
To Select Users to be Notified.......................................................... 177
To Assign the Console to a Group.................................................... 178
To Delete a Console from a Group................................................... 179
To Connect to a Console................................................................... 180
xx AlterPath Manager Installation, Configuration, and User’s Guide
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To Initiate Log Rotate (Manual Operation).......................................181
To Set Log Rotation in Auto Mode ...................................................181
To Add an IPMI Console from Console Detail Form .......................182
To Activate IPMI...............................................................................182
To Add a User....................................................................................184
To Select Consoles for a User ...........................................................187
To Select Devices for a User .............................................................188
To Select User Groups for a User......................................................189
To Set a User’s Security Rule............................................................191
To Delete a User ................................................................................191
To Delete a User from a Group .........................................................191
To Configure the Local Password .....................................................192
To Create a Group .............................................................................193
To Add Members to a Group.............................................................195
To Delete a Group .............................................................................195
To Assign a Security Rule to a User Group ......................................195
To Add Firmware ..............................................................................198
To Delete Firmware...........................................................................199
To Upload Firmware to Console Devices .........................................199
To View and Access Firmware Information .....................................201
To Upgrade the AlterPath Manager Firmware ..................................201
To Respond to the Warning Message................................................204
To Activate the Blade Module...........................................................207
To Add or Edit the Chassis................................................................210
To Select a Group to Access the Chassis ..........................................213
To Configure the Chassis Switch ......................................................215
To Add a Blade or Switch .................................................................224
To Edit a Blade or Switch..................................................................224
To Add or Edit a Security Rule .........................................................227
To Configure Conditions for Accepting Source Pages .....................228
To Delete a Security Rule..................................................................235
Procedures xxi
Page 24
To Configure a PM Device............................................................... 238
To Set Up a Fault Tolerant APM Configuration .............................. 247
To Upgrade Firmware on Redundant APMs .................................... 252
To Log Into the Serial Console Port ................................................. 256
To Do a Windows SSH Login .......................................................... 257
To Do a Linux or UNIX SSH Login................................................. 257
To Connect from a Windows SSH Client......................................... 259
To Connect SSH from a Linux or UNIX System ............................. 260
To Change the Number of Lines in the SSH Applet ........................ 274
To Change the Session Timeout ....................................................... 275
To Change the Number of Consoles per Page.................................. 275
To Enable Telnet............................................................................... 275
To Change the ACS/TS Admin Name.............................................. 277
To Exclude Modems from the Modem Pool .................................... 282
To Define Different Scripts for Each tty Device .............................. 285
To Configure Active Directory......................................................... 292
To Configure Open LDAP................................................................ 293
To Disable HTTP to Use Only HTTPS ............................................ 294
To Add Firmware.............................................................................. 294
To Upgrade the APM Firmware ....................................................... 295
To Recover a Root Password............................................................ 299
To Install SSL Certificates................................................................ 302
To Delete your Default Certificate ................................................... 302
To Obtain and Install a New SSL Certificate ................................... 303
To Configure the PCMCIA Modem ................................................. 309
To Configure the External Modem................................................... 309
To Install Expanded DLS Activation................................................ 318
xxii AlterPath Manager Installation, Configuration, and User’s Guide
Page 25
Before You Begin
The AlterPath Manager serves as the command and control center for the
AlterPath system of products. It provides consolidation of control, added
security, and flexibility to very large server and server management
configurations.
This manual provides the information needed for you or your system
administrator to install, configure, administer, and operate the AlterPath
E2000, and 2500, and 5000 as well as to guide you in the operation of these
products.
Note: This manual frequently refers to the AlterPath Manager E2000, 2500
and 5000 as “AlterPath Manager” or as “APM.” If a reference is being made
to a specific model of AlterPath Manager, references such as “AlterPath
Manager E2000,”and “AlterPath Manager 2500,” or “AlterPath Manager
5000” are used.
Audience
This document is designed for system administrators and regular users of the
AlterPath Manager E2000, 2500 and 5000. Users are expected to have basic
knowledge of using a graphical user interface such as MicroSoft
Document Organization
The document contains the following chapters:
Chapter Number and Title Description
1: Introduction
Provides an overview of the features of
the AlterPath Manager along with
necessary prerequisite information for
understanding the rest of the information
in this guide.
TM
Windows.
Page 26
Document Organization
Chapter Number and Title Description
2: AlterPath Manager Installation
3: User Level Web Access
4: Configuration and
Administration
5: Advanced Configuration
Explains the procedure for installing the
AlterPath Manager and preparing it for web
configuration and access.
Explains the standard user interface. This
chapter is particularly designed for regular users
(as distinguished from system administrators) of
the AlterPath Manager. It highlights such
procedures as connecting to a console, dealing
with alarms, and other system tracking and
management procedures
Explains to the system administrator how to
configure the system features and enable users
to perform the various fault management
procedures such as connecting to a console,
responding to an alert and more. Configuration
settings include user access, alarm triggers,
device management, firmware control, as well
as running the configuration wizards.
Covers first time configuration. Explains the
serial console interface (Linux shell) and the
command line interface (CLI) functionality, as
well as some advanced setup procedures.
Appendix A: Technical
Specifications
Appendix B: ACS Modem
Configuration
Lists hardware, software, electrical, and
environmental specifications and requirements.
Covers special considerations for setting up a
modem on an ACS for communication between
an ACS and the AlterPath Manager.
Appendix C: DLS Activation
Covers special considerations for adding DLS
activation.
Glossary
xxiv APM Installation, Configuration, and User’s Guide
Defines terms used in this book.
Page 27
Document Organization
Typographic and Other Conventions
The following table describes the typographic conventions used in Cyclades
manuals.
Table P-1: Typographic Conventions
Typeface Meaning Example
Links
Emphasis Titles, emphasized or new words or terms See the AlterPath
Filename or
Command
User input What you type in an example, compared to
Term or Convention Meaning Examples
Hot keys • When hot keys are shown, a
Hypertext links or URLs Go to:
http://www.cyclades.com
Manager Quick Start.
Names of commands, files, and directories;
onscreen computer output.
what the computer displays
The following table describes other terms and conventions.
Table P-2: Other Terms and Conventions
plus (+) appears between
two keys that must be
pressed at the same time,
and a space appears
between two keys that must
be pressed sequentially.
Edit the pslave.conf
file.
[APM #] ifconfig
eth0
• Ctrl+k p entered while
the user is connected to a
KVM port brings up an IPDU
power management screen.
Ctrl and k must be pressed
at the same time followed by
p.
Before You Begin xxv
• Ctrl+Shift+i entered
while the user is connected to
a serial port brings up the
IPMI power management
utility. The Ctrl key and the
Shift and i keys must be
pressed at the same time.
Page 28
Document Organization
Table P-2: Other Terms and Conventions
Term or Convention Meaning Examples
Navigation shortcuts Shortcuts use the “greater
than” symbol (>) to indicate
how to navigate to Web
Go to Configuration>KVM>
General >IP Users in Expert
mode.
Manager forms.
Table P-3: Naming conventions
Name Convention
Administrator Also referred to as the Admin User. The system
administrator of the AlterPath Manager who has the
authority to configure and manage the AlterPath Manager.
APM AlterPath Manager. Synonymous with E2000, 2500, or 5000
“APM” is often used in the Command Line Interface.
Form The form is the largest area as well as the basic unit of the
web graphical user interface; it contains the user selection or
input fields for each selected item in the menu.
Form Names The form names of the application’s GUI do not necessarily
appear on the actual window. Because some forms do not
have titles, these names are used to distinguish each form as
well as to reflect the form function.
The most commonly used form names are List forms and
Detail forms. The configuration forms of the AlterPath
Manager (i.e., Devices, Consoles, Users, Alarm Trigger) use
the two types of forms.
Examples:
Console List form; Console Detail form.
Regular User Refers to one who uses the AlterPath Manager application
as a regular user (i.e., the web management interface is on
“Access” mode, not “Admin” mode) even though the user
may be a system administrator
Select To select is the same as to click your mouse.
xxvi APM Installation, Configuration, and User’s Guide
Page 29
Linux Shell Syntax
Linux Shell Syntax
While this manual is primarily designed for using the E2000, 2500, and 5000
web interface, some special features show you how to configure the AlterPath
Manager using the Serial Console Interface. The Serial Console configuration
is discussed in Chapter 5 (“Advanced Configuration”) of the manual. The
typographical conventions used for showing the syntax for these commands
are as follows.
Table P-4: Linux Shell Syntax
Typeface Meaning Example
Brackets ([])
Indicate that the
parameter inside them is
optional. The command
will still be accepted if
the parameter is not
defined.
When the text inside the
brackets starts with a
dash (-) and/or indicates
a list of characters, the
parameter can be one of
the letters listed within
the brackets.
Ellipses (...) Indicate that the latest
parameter can be
repeated as many times
as needed. Usually this
is used to describe a list
of subjects.
Vertical Line,
or Pipe (
|)
One of the parameters
separated by this
character should be used
in the command.
iptables [-ADC] chain
rule-specification [options]
ls [OPTION]... [FILE]...
netstat {--statistics|-s}
[--tcp|-t] [--udp|-u]
[--raw|-w]
Before You Begin xxvii
Page 30
Additional Resources
Table P-4: Linux Shell Syntax
Typeface Meaning Example
<text>
Text enclosed in greater
than or less than
symbols (or angle
brackets) is variable text
that is to be substituted
in a specific command
line.
Spacing and
Separators
Lists will not normally
have spaces between the
items, but will have
commas, hyphens, or
semicolons as
separators.
Additional Resources
Cyclades Technical Training Available
add user <username>
jane:1,2;john:3,4. The format of this field is:
[<username>:<outlet
list>][;<username>:<outlet list>...]
Where <outlet list>'s format is:
[<outlet number>|<outlet start><outlet end>][,<outlet
number>|<outlet start>-<outlet
end>]...
Cyclades offers a suite of technical courses to increase your knowledge of the
AlterPath Manager.
• AlterPath Manager I: Accessing and Monitoring Your out-of-band
Infrastructure.
• AlterPath Manager II: Configuring and Administering Your out-of-band
infrastructure.
To learn more about Cyclades Technical Training Center and offerings, please
visit our website at www.cyclades.com/training
send an email to training@cyclades.com
xxviii APM Installation, Configuration, and User’s Guide
, call us at 1-888-292-5233, or
.
Page 31
Additional Resources
Cyclades Firmware Upgrades
Cyclades offers periodic firmware upgrades for the AlterPath Manager
E2000, AlterPath Manager 2500, and the AlterPath manager 5000. These
upgrades are available free of charge to current Cyclades customers. Visit
http://www.cyclades.com/support/downloads.php
firmware. See “To Upgrade the APM Firmware” on page 295 for instructions
on upgrading the firmware on your AlterPath Manager.
Cyclades Technical Support
Cyclades offers free technical support. To find out how to contact the support
center in your region, go to:
http://www.cyclades.com/support/technical_support.php
to download the latest
.
Before You Begin xxix
Page 32
Additional Resources
xxx APM Installation, Configuration, and User’s Guide
Page 33
Chapter 1
Introduction
The AlterPath Manager E2000, 2500, and 5000 are a family of feature-rich,
out-of-band (OOB) managers designed to provide out-of-band infrastructure
(OOBI) users and administrators a centralized and convenient way to
remotely access target devices and perform all their system fault management
work from a single user interface.
Through an easy and convenient web user interface, the regular user of the
APM E2000, APM 2500, and APM 5000 can easily view and access
consoles, view consolidated logs and reports, and respond to triggers, alarms,
and other system issues that may arise.
Through the same web interface (in Admin Mode) or through CLI, the system
administrator can configure and manage the APM and all its users from a
single location without having to work directly on a target device or server
console.
Note: Anyone who uses the APM application in Access mode is referred to
as a user, regardless of whether that user is a system administrator or not. An
administrator is anyone who has the exclusive authority to configure and
administer the APM and its users.
Connectivity and Capacity
The E2000 allows you to configure 2048 devices, 4096 console ports and
maintain 256 Data Logging Sessions (DLS) or simultaneous connections to
consoles and devices. You can perform firmware upgrades on 256 separate
console management devices. The E2000 supports up to 256 simultaneously
connected users, and it allows multi-user access to each port.
Figure 1-1: APM E2000, Front View
The port connections, power connection, and power switch of the E2000 are
shown in Figure 1-2.
Page 34
Connectivity and Capacity
Caution: On the APM hardware, Eth0 is labeled “Eth1,” and Eth1 is labeled
as “Eth2.”
Power
switch
AC
connector
Expansion slots
USB port 1
Eth1 Eth0
USB port 2
AUX serial port
Reset
Console port
Fan
Figure 1-2: APM E2000, Back View
The AlterPath 2500 and 5000 each have a base DLS or simultaneous
connection capacity of 64. This can be upgraded to up to 512 DLS
connections for an AlterPath 2500 and up to 2048 DLS connections for an
AlterPath 5000. The APM 2500 and the APM 5000 are also available with
additional DLS connection capacity at the time of initial purchase. For details
about DLS capacity, refer to Appendix C, “DLS Activation.”
The LCD control panel, power on/reset, and power off buttons are shown in
Figure 1-3.
Press and hold for 1 second to power on the system.
Press and hold for 4 seconds to reset the system.
Figure 1-3: APM 2500, Front View
The port connections, power switch and power connector of the APM 2500
are shown in Figure 1-4.
2 APM Installation, Configuration, and User’s Guide
LCD panel
Press and hold for 10 seconds to shut down the system.
Page 35
Key Features
Fan
connector
AC
USB
Console
Eth0
Figure 1-4: APM 2500, Back View
Press and hold for 1 second to power on the system.
Press and hold for 4 seconds to reset the system.
LCD panel
Press and hold for 10 seconds to shut down the system.
Figure 1-5: APM 5000, Front View
Fans
Eth1
Redundant
AC
connectors
Console
USB
Eth0
Eth1
Figure 1-6: APM 5000, Back View
Key Features
The key features of AlterPath Manager E2000, 2500, and 5000 are:
Single Point Security Gateway Page 5
Centralized Authentication Page 5
Introduction 3
Page 36
Key Features
Consolidated Views and Console
Page 6
Access
Access Control List (ACL) for
Page 6
Devices
Centralized Data Logging System Page 6
Log File Compression and Rotation Page 7
Other Alarm Features Page 8
Modem Support for Remote Sites Page 8
Dial Back Support for ACS Page 8
One Time Password support for ACS Page 8
Multiport Ethernet Page 9
Enhanced Ethernet Port
Page 9
Configuration
Ethernet Bonding Page 10
DHCP Option for APM Network
Page 10
Setup
Health Monitoring Page 10
Console Wizard Page 11
Device Discovery Page 11
Support for KVM/net Page 11
Support for KVM/net Plus Page 11
KVM/net FW Upgrade Support Page 12
Support for OnSite Page 12
Support for IPMI Page 12
Device, Console, and User Group
Page 13
Management
4 APM Installation, Configuration, and User’s Guide
Page 37
Blade Module Page 13
Key Features
Backup, Restore, and Replicate User
Data
Change and Configuration
Management
Exhaustive Reporting Page 14
Simple and Easy Web User Interface Page 14
Fault Tolerant Configuration
Support
Command Line Interface (CLI) Page 15
Interoperability, Integration, and
Compatibility
Power Management Support Page 16
Page 13
Page 14
Page 14
Page 15
Single Point Security Gateway
The AlterPath Manager has been designed such that communication between
users and the management network must pass through a single point of access
(the AlterPath Manager) to optimize security and enforce adherence to your
corporate security policy.
A single, secure access point reduces management overhead for managing
console servers. The multiple authentication options available ensure
compatibility with existing infrastructure.
Centralized Authentication
Centralized authentication saves you or the administrator from using a
password for each device (e.g., TS, ACS, KVM/net), and thereby maintain a
secure password. You need only use your password once upon logging onto
the AlterPath Manager. For all users who access the console ports, the
AlterPath Manager provides the following authentication methods: local
database, RADIUS, TACACS+, LDAP, Kerberos, NIS, and Active Directory.
Introduction 5
Page 38
Key Features
Consolidated Views and Console Access
Access Control List (ACL) for Devices
From the AlterPath Manager web interface, you can view a list of all consoles
to which you have authorized access. Information about each console includes
console name, port, location, description, and status.
The Access Control List (ACL), which is defined by the administrator,
defines which user has access to which port. For added security, users cannot
view consoles which they are not authorized to use.
Users have access to consoles; administrators have access to consoles and
console devices.
Device access for regular users is a feature that is new, beginning with
Software Version 1.4.0.
Regular users can have access control of devices as well as access control of
consoles, at the discretion of the AlterPath Manager admin.
A regular user can have access to one or more devices as well as to one or
more consoles, if that user has been granted such access by the admin in the
user’s access control list. The regular user will never have admin mode
access.
An admin profile user (a regular user granted administrative profile rights)
can have access (regular user mode access or admin access) to one or more
devices as well as to one or more consoles, if that user has been granted such
access by the administrator in the user’s access control list. In addition, when
the admin profile user creates a device, the admin profile user also has access
to all the device’s consoles.
If the Blade Module is enabled, the Console List form also shows the console
name for each supported blade server. Right-clicking a console name, enables
the user to select KVM, VM, or CLI or to power on or power off, based on the
user’s access rights defined in the Security Rule.
Centralized Data Logging System
The APM E2000/2500/5000 captures all console log messages and writes
them to its internal hard disk drive. This provides a secure and permanent
storage of important console log information. Data logging will work with
6 APM Installation, Configuration, and User’s Guide
Page 39
permanently connected devices on Console Servers, Terminal Servers, and
OnSite serial ports.
The console log capacity is 20GB, which is about 80MB for each of the APM
E2000’s 256 maximum possible concurrent data logging sessions. The secure
online/offline storage ensures availability of all important console messages.
The APM 2500 and APM 5000 have a base Data Logging Session (DLS)
capacity of 64. This capacity can be expanded (through a DLS feature
activation option from Cyclades) to up to 512 DLSs for the APM 2500 and up
to 2048 DLSs for the APM 5000. The APM 2500 and the APM 5000 are also
available at the time of purchase, with additional, installable DLS activation.
Each line of the logfile contains a timestamp, a feature which prevents
tampering and provides a tool for analysis and audit trail tracking. Each time
you or any user connects to a DLS enabled port, the APM adds a timestamp to
the log file. The user identification timestamp is recorded in the data buffer
and logged separately on the APM access log database.
Log File Compression and Rotation
The system logger automatically saves the current log file after a certain point
in time, and then creates a new file to collect a new set of console data. The
file rotation is seamless with no data loss as the system copies from one file to
another.
Key Features
The administrator has the option to move the saved log file(s) to another
server for archiving.
Prioritized Triggers & Alarms
Note: Alarm triggers work only with serial and IPMI consoles.
The APM E2000/2500/5000 event handling feature enables the system to
identify possible issues and alert the user. As the APM sends a message to the
hard disk for storing and consolidation, it also scans the message for triggers.
A trigger is a text string pre-defined by the administrator which the system
uses to detect a trigger text from messages. When the APM detects a trigger
Introduction 7
Page 40
Key Features
Other Alarm Features
Modem Support for Remote Sites
text, based on how the trigger was configured by the administrator, it will do
the following:
• Send an email to a user list
• Create a prioritized alarm entry in the Alarm database
• Write a log message to the AlterPath Manager logging system to
acknowledge the trigger.
Notes - Allows you to add notes to an alarm to indicate what action you have
taken. These notes can be useful for future reference to similar issues.
Reports - Allows you to generate a report to show what actions were taken by
whom, and how long it took to fix the issue.
Using point-to-point protocol (PPP), the AlterPath Manager E2000 is
equipped with modem dialing capability to allow complete out-of-band
access to remote console server devices. Moreover, users have the choice to
use PPP as the primary mode of connection or only as a backup connection in
the event that the network fails.
Note: Modems are not supported on the APM 2500 or the APM 5000
Dial Back Support for ACS
The AlterPath Manager E2000 provides options for integrated modems to
automatically dial to remote locations when the network fails. In the absence
of network connectivity, the dial back feature enables the AlterPath Manager
to initiate a call to a remote AlterPath ACS unit, and then have the ACS dial
back the connection using a predefined number.
One Time Password support for ACS
The One Time Password (OTP) support in the AlterPath Manager enables
One Time Password authentication when the APM E2000 connects to an ACS
via modem.The OTP authentication method uses passwords, each of which
are only valid once. The one time passwords are calculated by means of a
secret passphrase which is encrypted and stored in the APM database. The
8 APM Installation, Configuration, and User’s Guide
Page 41
OTP method of authentication prevents passwords from being intercepted
over a phone line and reused, even if the phone line is tapped.
OTP authentication during dialup is transparent to the user (the user does not
notice the authentication).
Multiport Ethernet
The AlterPath Manager E2000 supports up to two multiport PCI Ethernet
cards for secure networks that use multiple network segments. This enables
the AlterPath Manager to physically separate devices and connect to multiple
network segments.
Note: Additional Ethernet cards are not supported on the APM 2500 or the
APM 5000.
The Ethernet cards are detected by the configuration wizard during boot time.
The Ethernet hardware has commands to control the link speed and duplexing
supported on each interface.
Enhanced Ethernet Port Configuration
Key Features
There is a script called “setethernet” that is invoked automatically along with
the other initial APM configuration the first time the APM is run.The
setethernet script can also be run by the administrator manually from the
console at any time.
The
setethernet script allows the configuration of the Ethernet interface.
The following parameters can be set:
• Auto-negotiation mode
• 10MBps full duplex
• 10MBps half duplex
• 100MBps full duplex
• 100MBps half duplex
• 1000MBps full duplex
• 1000MBps half duplex
Introduction 9
Page 42
Key Features
Ethernet Bonding
DHCP Option for APM Network Setup
Ethernet bonding is a method of providing redundancy to an Ethernet
connection. When Ethernet bonding is enabled, the primary Ethernet port
operates under normal circumstances. If the primary Ethernet port fails, a
backup (or redundant) Ethernet port takes over. This is called a failover
condition (e.g., the primary Ethernet port fails over to the secondary Ethernet
port). A different interface becomes active if, and only if the active interface
fails. After a failover has occurred, the primary interface becomes active once
again after the failover condition has been corrected.
Note: Ethernet bonding cannot be implemented on an APM 2500 or an APM
5000 in a private network configuration, since the APM 2500 and the APM
5000 will not support expansion cards.
When you configure the network, either through the First Time Configuration
Wizard, or through the CLI “setnetwork” command, you now have the option
to use DHCP (Dynamic Host Configuration Protocol) to configure Eth0.
DHCP allows the APM to obtain its own IP address from the DNS server. If
there is no DNS server, or if the DNS server cannot be accessed, the default IP
address of 192.168.1.20 will be assigned to Eth0. Eth0 is the only Ethernet
port that can be configured to use DHCP. Of course, as always, you can
configure Eth0 with a static IP address, if you wish.
Health Monitoring
This feature allows the AlterPath Manager to monitor on a periodic basis the
consoles that are running on specified device, to generate log files, and to
send an alarm notifications to specified users.
Health Monitoring is designed to ensure that in the event of a network failure,
remote sites are available and working properly.
An integral part of Health Monitoring is the Health Modem feature which
monitors any modems that are being used to connect to a device either as a
primary connection or as a backup. Like Health Monitoring, this feature has
its own alarm trigger which the administrator can configure to generate log
files and send alarm notifications to users.
10 APM Installation, Configuration, and User’s Guide
Page 43
Console Wizard
The console wizard allows you to define the consoles connected to a device
by automatically defining the consoles using default and customized values.
The wizard configures the selected console(s) and applies them to the device.
The console wizard is designed to work with all types of devices, including
KVM/net units and secondary units that are connected to the KVM/net units.
Device Discovery
The Device Discovery feature enables the AlterPath Manager to recognize the
current configuration of a Cyclades TS, ACS, or KVM/net and, through the
use of a wizard, auto populate the console parameters based on the values
used by the Cyclades TS, ACS, or KVM/net.
For users who already have TS/ACS and/or KVM/net units deployed in their
network, Device Discovery eradicates the time-consuming task of re-defining
each console port manually.
Support for KVM/net
Among other console types, the AlterPath Manager supports viewing of
Keyboard-Video-Mouse-based consoles through the use of an AlterPath
KVM/net installed in the network. The user connects through a client
software over an IP connection and the KVM/net switch routes the
application to one of its ports to connect the user application to the KVM
ports of a target server.
Key Features
The KVM/net supports physical cascading of units to provide more ports. The
admin user configures the cascading through the AlterPath Manager.
The KVN/net version 2.0.0 and above features the capability to connect to
RDP servers via an in band connection. The RDP capability can be
configured and controlled from the APM.
Note: AlterPath Manager is compatible with AlterPath KVM/net version
1.1.0 and above.
Support for KVM/net Plus
The APM supports the KVM/net Plus. The KVM/net Plus supports all the
features of the KVM/net. Additionally, the KVM/net Plus features a web
Introduction 11
Page 44
Key Features
KVM/net FW Upgrade Support
Support for OnSite
control page that replaces the OSD for KVM over IP sessions. The KVN/net
Plus also features the capability to connect to RDP servers via an in band
connection. The RDP capability can be configured and controlled from the
APM.
Starting with Version 1.4.0, the AlterPath Manager supports firmware
upgrades for the KVM/net. The upgrade facility provides system
compatibility checks, copies the firmware, checks the validity of the copy, and
reboots the system. The firmware package incorporates KVM/net firmware,
KVM over IP module firmware, boot code, microcode for the KVM switch,
microcode for the terminators, and microcode for the KVM RP.
The AlterPath OnSite is a compact device that has serial console ports like an
ACS and KVM ports like a KVM/net. The AlterPath Manager supports
viewing of ACS-based consoles as well as Keyboard-Video-Mouse-based
consoles through the use of an AlterPath OnSite installed in the network.
Support for IPMI
The AlterPath Manager supports servers that are based on IPMI (Intelligent
Platform Management Interface), the open standard for machine health and
control (including remote control). IPMI defines common interfaces to the
“intelligent” hardware that is used to monitor server physical health
characteristics, such as temperature, voltage, fans, power supplies and more.
These monitoring capabilities provide AlterPath Manager users information
that allow power control of servers, recovery, and asset tracking.
The AlterPath Manager allows multiple, concurrent IPMI CLI (Command
Line Interface) sessions. The number of sessions allowed matches the number
of DLSs activated (see “Centralized Data Logging System” on page 6).
Note: IPMI is a paid-for option for AlterPath Manager users. The feature is
enabled only for users who have purchased the option.
12 APM Installation, Configuration, and User’s Guide
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Key Features
Support for HP OpenView NNM
With the optional HP OpenView NNM Integration, the administrator can
access remote systems using both in-band and out of band techniques from a
common HP OpenView network node manager (NNM) view.
Device, Console, and User Group Management
Devices, consoles, and users can be grouped to further simplify the
organization and management of these system components. The administrator
may create, update and delete any of the groups at anytime through the web
management interface. Users can view only those groups to which they
belong or have access.
Blade Module
The AlterPath Manager supports blade management (that is, the IBM Blade
Center) through the plugged-in Blade Module. Blade configuration and
management is available through the web interface or CLI. The Blade
Module, once enabled, supports the number of chassis equal to the number of
DLS activations installed on your APM—up to 2048 chassis and up to 32768
blades/switches—just like any device or console.
Using the Blade Wizard, an admin user can create 14 blades and 4 switches.
All blades provide authorized users with CLI, KVM/IP, virtual media, and
power options. For security, Blade users are controlled by the Access Control
List (ACL) which is configured through the Security Rule option of the web
interface.
Note: The Blade Management Module is a paid-for option for AlterPath
Manager users, and is hidden from users who do not need it.
Backup, Restore, and Replicate User Data
This feature allows users to create a backup of the AlterPath Manager
configuration, data, and log files. The backup includes data from the compact
flash, configuration data from the database, and log data from the console
buffer files. This feature also enables users to copy console log files to a
server for further analysis and archiving.
Introduction 13
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Key Features
Change and Configuration Management
Exhaustive Reporting
Fault Tolerant Configuration Support
Change and Configuration Management feature of the AlterPath Manager is
designed such that any number of change management procedures can be
configured through the AlterPath Manager rather than through the target
devices or software.
• Initializing new console servers
• Setting the serial ports
• Upgrading firmware
All change management configuration is performed by the administrator.
Because the AlterPath Manager consolidates all its logs and maintains its own
databases, it provides in-depth reporting capabilities to suit the reporting
needs of users and managers.
Heartbeat, Redundancy, Data Synchronization, and Failover support provides
a means to set up a fault tolerant APM configuration. A fault tolerant
configuration has the ability to automatically back up and restore an APM
2500 or APM 5000 system with little or no downtime in the event of a failure
of a primary APM.
By using the heartbeat protocol in conjunction with network RAID or
RSYNC, a redundant APM automatically takes over control of the managed
devices in the event of a failure of the primary APM or its Ethernet
connection. After the initial problem with the primary APM is corrected, the
redundant APM fails back to the primary APM. After the failback between
both APMs is complete, the primary APM resumes control of the managed
devices.
Simple and Easy Web User Interface
The AlterPath Manager provides a convenient and user-friendly web user
interface for the regular user and the administrator. Hyperlinks enable you to
access consoles, view data logs, and other information even faster. From one
single interface, you can achieve just about everything you need to manage
your network’s consoles.
14 APM Installation, Configuration, and User’s Guide
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Key Features
As a user you can only view and access those consoles you are assigned. This
customization adds security to the system since users cannot view or access
any console that does not concern them.
Command Line Interface (CLI)
For emergency access situations, the AlterPath Manager can provide you with
a command line interface by making a regular Secure Shell connection to the
AlterPath Manager.
CLI is one of two user interfaces (the other is the web interface) available to
AlterPath Manager users. The CLI is also used for First Time Configuration
and system recovery procedures.
Interoperability, Integration, and Compatibility
APM E2000, 2500, and 5000 Database Compatibility
Each AlterPath Manager model can migrate, backup, and restore its database
to or from any other AlterPath Manager model.
Interoperability with Routers and Ethernet Switches
The built-in Ethernet ports on the AlterPath 2500 and AlterPath 5000 fully
compatible with the following leading manufacturer’s routers and Ethernet
switches:
•Cisco®
•Juniper®
• Nortel®
The following features are supported by the built-in Ethernet ports:
• 10/100 Base T Ethernet full and half duplex
• Gigabit Ethernet full and half duplex
• Autosensing
• Fully compatible configurability
• 10/100/1000 Megabit auto sense
• Fixed 10 Megabit
• Fixed 100 Megabit
• Fixed 1000 Megabit (Gigabit)
Introduction 15
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Key Features
Note: Gigabit Ethernet is available on the APM 2500 and APM 5000 only.
Interoperability with Cyclades Devices
The APM firmware 1.4.0 interoperates with the latest versions of the
AlterPath Console Server, the AlterPath KVM/net, the AlterPath Terminal
Server, and the AlterPath OnSite.
Interoperability and Compatibility with Modem Vendors
The AlterPath Manager E2000’s serial port(s) work with the following
external modem manufacturers’ products that provide encryption within the
modem setup process:
• Hayes™
• Motorola®
• US Robotics®
The AlterPath Manager supports dial out and dial back capability through the
following:
•PCI modem
• built-in serial card (required to connect external modems supporting
encryption)
Note: The APM 2500 and the APM 5000 do not have AUX ports and they
currently do not support any modems.
Power Management Support
The AlterPath Manager supports AlterPath Power Management (PM) devices
that are connected to devices managed by the APM.This feature allows you to
create new Intelligent Power Distribution Units (IPDUs) and manage IPDUs
through the APM. The APM also allows you to control the outlets of any
IPDU and associate IPDU outlets with specific consoles on a device managed
by the APM.
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KVM/net Support
The AlterPath KVM/net is a Cyclades stand-alone networking device similar
in concept to a console server. The user connects through a program over an
IP connection and the KVM/net switch routes the application to one of its
ports to connect directly to the keyboard, video, and mouse ports of a target
server. In the network, you can install a KVM/net with 16 or 32 KVM ports
(i.e., AlterPath KVM/net 16 or AlterPath KVM/net 32).
Typical Configuration of AlterPath Manager and
KVM
The configuration below shows the AlterPath Manager managing four KVM
switches. Two KVM/net switches are accessed directly through IP. The other
two are physically cascaded to KVM/net 2. KVM analog switches (as well as
KVM Expanders) are normally used as cascaded units since they cost less
than KVM/net switches.
Ethernet
KVM/net Support
AlterPath Manager
KVM/net 1 KVM/net 2
KVM Analog KVM Analog
Server Server Server Server Server Server Server Server Server
Figure 1-7: Configuration Example of APM and KVM/net
Each secondary KVM switch may have one or two connections to a primary
KVM/net switch while a primary KVM/net switch may have one or more
secondary switches connected.
Introduction 17
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OnSite Support
AlterPath Manager Features Unsupported by
KVM/net
In the diagram, if KVM/net 2 is a 16-port device and the two analog switches
are also 16-port devices, then KVM/net 2 will have 44 ports available to the
user; 32 ports from the two analog switches and 12 ports from KVM/net 2.
The four ports in KVM/net 2 are used to connect to the slave units.
Regular users only see the ports to which they can connect. Authentication,
authorization, and access accounting (logging) function in the same manner as
they do for serial console ports. Health Monitoring consists of periodic
checking as defined in the Device Detail form. It will connect to the KVM/net
interface and login to the unit to ensure that the IP is valid, including the
username and password. Errors are reported by email to the admin user, and
an alarm generated.
When using the KVM/net, logs are available only for access to KVM
consoles. The Logs form defaults to Access Logs, and Event Logs. Data
Buffering is inactive.
Alarms are generated only for KVM/net Health Monitoring events. The
Alarm list form is the same as for serial console alarms, but without the data
buffer link.
OnSite Support
The AlterPath Manager supports the AlterPath OnSite. The OnSite is a single,
compact, and powerful AlterPath product that has both serial and KVM ports.
The OnSite can be accessed through a terminal, through the ethernet, through
a modem, or through your AlterPath Manager.
The AlterPath Manager allows you serial port console access to any computer
whose serial port is connected to and configured on an associated OnSite. The
AlterPath Manager also allows you KVM port access to any computer whose
KVM port is connected to and configured on an associated OnSite. The
AlterPath Manager can even provide both types of access to a single computer
if both types of access are configured on the associated OnSite.
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OnSite Support
Example Configuration of an APM and an OnSite
The following configuration diagram shows an example of an APM
connected to an OnSite with KVM servers and console servers. One server
can be accessed through both types of connection.
AlterPath Manager
Ethernet
OnSite
KVM PortsSerial Ports
Server
Server
Server
Server
Server
Server
Server
Figure 1-8: Example of an OnSite accessed by an APM
Introduction 19
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OnSite Support
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Chapter 2
AlterPath Manager Installation
This section discusses the procedures and requirements for installing the
AlterPath Manager E2000, 2500, and 5000. The section is organized as
follows:
Product Installation Checklist Page 21
Rack Mounting the AlterPath
Manager
Deploying the AlterPath Manager Page 25
Safety Considerations When Rack
Mounting
Pre-Configuration Requirements Page 30
IPMI and Blade Module Options Page 38
• Product Installation Checklist
• Rack Mounting and Connecting AlterPath Manager to the Network
• Pre-Configuration Requirements
• Preparing Console for Initial Configuration
Page 23
Page 28
Product Installation Checklist
Your AlterPath Manager E2000, 2500, or 5000 is shipped with the
components as described by the following table:
Check Item Part
Number
Description Purpose
PAC0266 Documentation CD CD with complete
documentation for all
AlterPath Manager
models, as well as
documentation for other
products that can be used
with the APM
Page 54
Product Installation Checklist
Check Item Part
Number
PAC0381 Quick Start Guide A quick installation and
See below
for countryspecific part
numbers.
CAB0010
CAB0037
CAB0056
Description Purpose
configuration guide to get
you started with your
APM right away
Power cable Main power cable for
AlterPath Manager
E2000, 2500, and 5000
Power cable, USA
Power cable, Europe
Power cable, UK
CAB0055
CAB0278
CAB0036 Cable, crossover
22 APM Installation, Configuration, and User’s Guide
Power cable,
Australia
Power cable, Japan
DB-9 female to RJ-45
6 ft.
Can be used with AUX
port, ACS and TS serial
ports.
Page 55
Rack Mounting the AlterPath Manager
Check Item Part
Number
HAR0550 Mounting Kit
HAR0017
HAR0018
CAB0041 Cable, 4-foot DB-9
Description Purpose
Hardware for rack
Mounting brackets,
necessary screws for
APM E2000
Mounting rail kit
Mounting brackets,
screws for APM 2500
Mounting Kit
Mounting brackets
with rails, screws for
APM 5000
female to DB-9
female null modem
cable for APM E2000
mounting the AlterPath
Manager E2000.
Hardware for rack
mounting the AlterPath
Manager 2500.
Note: The APM 2500 is
furnished with the
mounting brackets (ears)
already attached to it.
Hardware for rack
mounting the AlterPath
Manager 5000.
Cable for connection
from the APM console
port to a serial terminal
CAB0286 Cable, 6-foot DB-9
female to DB-9
female null modem,
for APM 2500 and
APM 5000
Cable for connection
from the APM console
port to a serial terminal
Rack Mounting the AlterPath Manager
For the AlterPath Manager E2000, 2500 and 5000, two brackets and the
necessary mounting screws are supplied. For the AlterPath Manager 2500 and
5000, a set of sliding rails are also provided (the small “ear” brackets are
already attached).
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Rack Mounting the AlterPath Manager
T To Bracket Mount an APM
1. Attach the mounting brackets to the sides of the APM E2000 towards the
front of the box. Use a screwdriver to firmly tighten the mounting
brackets (already attached to the APM 2500 and APM 5000).
2. Mount the APM securely to the vertical bars of the rack. Screws should
go in through the front of the brackets into the outside front of the vertical
bars. Be sure to locate the APM so the brackets line up correctly with the
holes. Be sure the right and left brackets are at the same height.
T To Rail Mount an APM 2500 or 5000
1. Remove the inner rails from the rail assemblies. Slide each inner rail out
until it stops. Then depress the exposed locking tab to unlock the inner
rail and slide it out the rest of the way.
2. Attach the inner rails to the sides of the APM 2500 or APM 5000. When
the inner rails are correctly positioned, the tabs will be to the rear of the
APM, and the front three holes in the inner rails will line up with the holes
in the sides of the APM.
3. Attach the outer rails to the rack, using the end brackets. Be sure the open
end of each outer rail is located towards the front of the rack.
a. The shorter end brackets mount onto the front of the outer rails. Use
the two round screw holes in each front end bracket to mount it in a
fixed position to its respective outer rail.
b. The longer end brackets mount onto the rear of the outer rails. The
long slots in each rear end bracket can be adjusted to fit the bracket
and outer rail assembly to the exact length of the rack.
4. Slide the APM 2500 or 5000 into the front of the rack so the inner rails
engage into the outer rails.
5. Refer to “Safety Considerations When Rack Mounting” on page 28 of this
chapter to ensure safety.
6. Plug the power cable into the AlterPath Manager box.
Insert the female end of the black power cable into the power socket on
the console server and the three-prong end into a wall outlet.
24 APM Installation, Configuration, and User’s Guide
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Deploying the AlterPath Manager
Note: To help prevent electric shock, plug the AlterPath Manager into a
properly grounded power source. The cable is equipped with a 3-prong plug
to help ensure proper grounding. Do not use adapter plugs or remove the
grounding prong from the cable. If you use an extension cable, use a 3-wire
cable with properly grounded plugs.
T To Connect the APM Cables
1. Connect the console cable.
Connect one end of this cable to the port labeled “Console” on the AlterPath Manager; and connect the other end to your PC’s available COM
port.
2. Install and launch HyperTerminal, Kermit or Minicom if not already
installed.
Note: See “To Configure the COM Port Connection and Log In” on page 31.
You can obtain the latest update to HyperTerminal from:
http://www.hilgraeve.com/htpe/download.html
3. Connect Switch or Hub to PC and the AlterPath Manager.
Your workstation and AlterPath Manager must be on the same physical
LAN. Connect one RJ-45 cable from the Ethernet (1 or 2) port of the
AlterPath Manager to the hub, and another from the hub to the workstation used to manage the servers.
Deploying the AlterPath Manager
There are two typical ways (or topologies) in which the AlterPath Manager
can be set up in a network, or among networks.
• Private network
• Single network
Private Network Topology
In a private network topology, one ethernet port connects AlterPath Manager
to the management network; the other, to the public network. The
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Deploying the AlterPath Manager
management network comprises all fault management equipment (i.e., TS,
ACS, KVM/net, OnSite), devices, and infrastructure used to manage the
public network. Equipped with its own Ethernet switches, the management
network is physically separate from the public network.
Because any AlterPath Manager user who needs to access serial or KVM
console ports must pass through the AlterPath Manager, this is the most
secure way to deploy the AlterPath Manager (see Figure 2-1).
Single Network Topology
In a single network topology, the AlterPath Manager is connected to only one
network, and the AlterPath Manager management functions are contained in
the same network. While it may appear that the workstation has direct access
to the TS and ACS boxes, if users attempt to access them, they will be denied
because the AlterPath Manager is already controlling access to the ports. In a
single network configuration, a Virtual Local Area Network (VLAN)
configuration is recommended (see Figure 2-2).
Caution: When referring to the connection diagrams below, Eth0 and Eth1
are marked as Eth1 and Eth2 respectively on the actual hardware.
When configuring the software, be sure to configure these as Eth0
and Eth1. Refer to the rear view illustrations starting on page 2 in
the “Introduction” chapter.
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Deploying the AlterPath Manager
Private Network Diagram
The diagram below depicts how the AlterPath Manager AlterPath Manager
may be set up in a private network structure.
Workstation
(Web User Interface)
KVM/net
KVM ports
Cat-5 Cat-5 Cat-5
Ethernet
AlterPath Manager
Ethernet
Local
KVM user
KVM ports Serial ports
Cat-5 cable
Eth0
Eth1
Ethernet cable
OnSite
Public LAN
Private LAN
ACS or TS
Serial ports
RS-232
RS-232RS-232
RS-232RS-232
Figure 2-1: Private Network Diagram
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Safety Considerations When Rack Mounting
Single Network Diagram
The diagram below depicts how the AlterPath Manager AlterPath Manager
may be set up in a single network structure.
Workstation
(Web User Interface)
KVM/net
KVM ports
Cat-5 Cat-5
Cat-5
AlterPath Manager
Public LAN
Eth0
Ethernet
Ethernet cable
ACS or TS
Serial ports
RS-232 RS-232RS-232
Local
KVM user
OnSite
KVM ports Serial ports
Cat-5 cable
RS-232RS-232
Figure 2-2: Single Network Diagram
Safety Considerations When Rack Mounting
When rack-mounting the AlterPath Manager, consider the following:
Operating temperature
The manufacturer’s recommended operating temperature for the AlterPath
Manager is 50
28 APM Installation, Configuration, and User’s Guide
° to 95°F (10°C to 35°C).
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Safety Considerations When Rack Mounting
Elevated operating ambient temperature
If you install the AlterPath Manager in a closed or multi-rack assembly, the
operating ambient temperature of the rack environment may be greater than
the room ambient temperature. Ensure that you install the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature.
Reduced air flow
Ensure that the amount of airflow required for safe operation is not
compromised.
Mechanical loading
Ensure that the equipment is mounted or loaded evenly to prevent a
potentially hazardous condition.
Circuit loading
Ensure that the connection of the equipment to the supply circuit and the
effect that overloading of circuits might have on overcurrent protection and
supply wiring. Check the equipment nameplate ratings to address this
concern.
Reliable earthing
Maintain reliable earthing of rack mounted equipment by inspecting
supply connections other than direct connections to the branch circuit
such as power strips or extension cords.
Installation 29
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Pre-Configuration Requirements
Pre-Configuration Requirements
Before configuring AlterPath Manager, ensure that you have a local system
with the following system set up and information ready:
Requirement Description
HyperTerminal,
Kermit, or Minicom
IP Addresses Have the IP/Mask addresses of the following
NIC Card Ensure that you have a NIC card installed in your
If you are using a PC, ensure that HyperTerminal
is installed on your Windows operating system. If
you are using the UNIX operating system, use
Kermit or Minicom.
NOTE: You must have root access on your local
UNIX machine in order to use the serial port.
ready:
- All console servers
- Gateway
- DNS
Optional addresses:
- NTP
- SMTP (only necessary if alarms feature is being
used and is sending e-mail notifications regarding
alarm conditions.)
PC to provide an Ethernet port, and allow network
access.
Note: To complete the configuration process, go to “First Time
Configuration Wizard” on page 88, in Chapter 4.
Note: Chapter 3, “User Level Web Access” is designed for regular users who
will use or operate the application after the AlterPath Manager administrator
has completed the configuration procedures discussed in Chapter 4.
30 APM Installation, Configuration, and User’s Guide
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Pre-Configuration Requirements
Note: For a list of internet browsers and Cyclades device firmware versions
supported by the AlterPath Manager, refer to Appendix A, “Technical
Specifications.”
T To Configure the COM Port Connection and
Log In
The console port is used for the initial configuration (also known as First
Time Configuration in this document) which is performed using the Console
Interface via serial console connection.
First Time Configuration establishes the superusers for the Console Interface
(hardware configuration) and the web interface. AlterPath Manager
connectivity and system settings is also set up during First Time
Configuration. Configuration through the web interface is discussed in the
chapter, “Configuration and Administration.”
Before using the terminal, make sure it is configured as follows:
1. Select an available COM port.
In HyperTerminal (Start > Program > Accessories > Communications >
Hyper Terminal), select File > Properties, and click the “Connect To” tab.
Select the available COM port number from the Connection dropdown.
2. Configure COM port.
Click the Configure button.
Your PC, considered here to be a “dumb terminal,” should be configured
as follows:
• Serial Speed: 9600 bps
• Data Length: 8 bits
• Parity: None
• Stop Bits: 1 stop bit
• Flow Control: none
• ANSI emulation
3. Power on the AlterPath Manager
4. Click OK on the Properties window.
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Pre-Configuration Requirements
You will see the AlterPath Manager booting on your screen. After it
finishes booting, you should see the configuration screen.
Web Browser Requirements
You will need a local Windows workstation running a web browser that
supports the following:
• ActiveX
• Java plug-ins
To view KVM console ports on your local Windows workstation, you will
need to run a web browser that has ActiveX enabled. Windows browsers that
support ActiveX include Microsoft Internet Explorer, and Netscape 7.1 or
greater, and Netscape 8.x.
Caution: Microsoft Internet Explorer update version SP2, does not have
ActiveX enabled by default. If you update Internet Explorer, or if
you implement a new installation of Internet Explorer, you must
be sure to enable ActiveX.
Caution: Browsers other than Internet Explorer are known to have a
limitation with logins by more than one user from a single
workstation. After the initial login session has started, a
subsequent login by a different user will force the previous user to
be logged out. This occurs either with more than one session with
completely separate browser windows, or with more than one
session started in tabs within one browser (e.g., Netscape 8.x).
To view serial console ports, you will need to install Java plug-ins. Java plugins are located at:
http://www.sun.com
T To Enable ActiveX on Internet Explorer
1. Open an Internet Explorer session.
2. Click on Tools > Internet Options > “Security” tab > “Custom Level”
button.
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Pre-Configuration Requirements
3. Make sure you enable the selections shown as enabled in Figure 2-3,
“Options to Enable for ActiveX.”
Figure 2-3: Options to Enable for ActiveX
T To Enable ActiveX on Netscape 7.x
Note: This applies to Netscape 7.x where x > 1.
1. Go to the following path, using Windows Explorer:
C:\Program Files\Netscape\Netscape\defaults\pref
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Pre-Configuration Requirements
Note: This path can vary if Netscape 7.x was installed in a directory other
than the default.
2. Locate the file named “activex.js” and edit it.
3. In the editor, change the following line from:
pref("security.classID.allowByDefault", false);
to:
pref("security.classID.allowByDefault", true);
4. Save the file and exit the editor.
5. Restart Netscape 7.x
T To Enable ActiveX on Netscape 8.x
1. Open the Netscape 8.x Browser.
2. On the pull-down menu bar, go to the Tools > Options.
Figure 2-4: “Tools” Pull-down menu with “Options” Selected
3. Click on “Options”
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Pre-Configuration Requirements
An “Options” window appears.
Figure 2-5: Netscape 8 Options Window
4. Click on “Site Controls” in the left column of the window.
The window that appears has the button to enable ActiveX.
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Pre-Configuration Requirements
Figure 2-6: “Site Controls” Option Selection
5. Select “Internet Explorer” in the “Rendering Engine” box in the lower
right of the window.
6. Select “Enable ActiveX” in the “Web Features” box.
7. Click the “OK” button.
8. Enter the IP address of your APM in the URL entry field of your Netscape
browser.
Notice the shield icon shown in Figure 2-7:
36 APM Installation, Configuration, and User’s Guide
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Pre-Configuration Requirements
Shield icon
URL entry field
Figure 2-7: Location of Shield Icon and URL Entry Field
9. Click on the Shield Icon.
A “Trust Settings” dialog box appears.
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Pre-Configuration Requirements
Figure 2-8: Trust Settings Dialog Box
10. Click on the “I Trust This Site” button.
ActiveX is enabled, and you have marked your APM’s IP address as a
trusted site.
IPMI and Blade Module Options
The AlterPath Manager can optionally provide the following paid-for
features:
•IPMI
• Blade Module
You can purchase the IPMI and Blade Module options from your Cyclades
sales team, or Cyclades partners.
Cyclades customer service will need the MAC (Ethernet hardware) address of
Eth0 (the first Ethernet controller in your APM) to generate the license file
which will activate your new features. To find your MAC address, see
“Verifying your MAC Address” on page 40
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Pre-Configuration Requirements
Verifying your Current IPMI and Blade Capability
Log on to the Web User Interface and click on the “About” link in the upper
left corner of the display. A window that shows IPMI, blade, and any other
licenses and their status appears:
Figure 2-9: Feature Window
You can also log on to the CLI (on the serial console port) as root or as admin
and run the following command:
# sysinfo
Valid licenses end with the string “
VALID=true”
An example screen display follows:
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Pre-Configuration Requirements
System Model : APM e2000
Boot Version : 1.0.2 (Sep/10/2002)
Kernel Version : 2.4.25
Config Version : V_1.4.0
OS Version : V_1.4.0 (Nov/28/2005)
APM Version : V_1.4.0 (10/13/2005)
APM Database : V_1.4.0 (2005-11-07)
CPU 0 : Celeron (Coppermine) 847.431MHz 1690.82 bogomips
RAM : 515736 kB (335140 kB free)
Licenses
FEATURE= IBMBLADEMODULE
Name=APM_B_IBMBLADEMODULE, version=1.0.1, type=null, feature=IBMBLADEMODULE, dev
ice=APM,
owner=paulo, customer_id=gregg,
expiry_date=2005-12-28, expiry_time=00:00, info=null, VALID=true
FEATURE= IPMI
Name=APM_B_IPMI, version=1.0.1, type=null, feature=IPMI, device=APM,
owner=paulo, customer_id=gregg,
expiry_date=2005-12-28, expiry_time=00:00, info=null, VALID=true
FEATURE= DLS
Name=APM_B_DLS_256, version=1.0.1, type=standard, feature=DLS, device=APM,
owner=Cyclades Corporation, customer_id=cyclades,
expiry_date=9999-01-31, expiry_time=00:00, info=e2000 base license, VALID=true
FEATURE= NNM
Name=APM_B_NNM, version=1.0.1, type=null, feature=NNM, device=APM,
owner=paulo, customer_id=gregg,
expiry_date=2005-12-28, expiry_time=00:00, info=null, VALID=true
Verifying your MAC Address
Log on to the CLI (on the serial console port) as root or as admin and run the
following Linux system command:
# ifconfig
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A display similar to the following will appear:
eth0 Link encap:Ethernet HWaddr 00:90:FB:81:57:17
inet addr:192.168.48.162 Bcast:192.168.51.255 Mask:255.255.252.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:9691587 errors:133 dropped:0 overruns:0 frame:133
TX packets:5726282 errors:0 dropped:0 overruns:0 carrier:0
collisions:1038728 txqueuelen:1000
RX bytes:685270715 (653.5 Mb) TX bytes:548308906 (522.9 Mb)
Interrupt:10 Base address:0xc000 Memory:e5020000-e5020038
eth1 Link encap:Ethernet HWaddr 00:90:FB:01:8C:D7
inet addr:10.10.10.2 Bcast:10.10.255.255 Mask:255.255.0.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:632 errors:0 dropped:0 overruns:0 frame:0
TX packets:622 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:38288 (37.3 Kb) TX bytes:42288 (41.2 Kb)
Interrupt:11 Base address:0xc400 Memory:e5021000-e5021038
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:113528 errors:0 dropped:0 overruns:0 frame:0
TX packets:113528 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:15268713 (14.5 Mb) TX bytes:15268713 (14.5 Mb)
The numbers following the “
HWaddr” subheading for each Ethernet
controller installed (eth0 and eth1 by default) is the MAC address for the
controller.
T To activate the Blade Module
1. Log onto your APM through the serial console interface as root.
2. Copy your Blade Module license, using the full path as shown:
/var/apm/licenses/data/APM_B_IBMBLADEMODULE.enc
3. Run the command:
/etc/init.d/tomcat restart
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Chapter 3
User Level Web Access
The web interface provides two modes for using the AlterPath Manager
E2000, 2500, and 5000 based on the type of user: Access (for operation by
regular users) and Admin (for configuration by system administrators). This
chapter explains the procedures for operating the AlterPath Manager web
interface in Access mode.
Addressed specifically to regular users, this chapter is organized as follows:
User Interface Overview Page 43
Alarms Page 48
Consoles Page 55
Logs Page 67
Power Management Page 72
User’s Profile Page 75
Note: If you are an AlterPath Manager system administrator, refer to
Chapter 4, “Configuration and Administration.”
User Interface Overview
The AlterPath Manager user interface provides you with four main menu
options
Note: With browsers other than Internet Explorer, there are limitations with
multiple users accessing the AlterPath Manager via the Web Management
Interface on a single workstation. If you plan to have more than one user
simultaneously open APM Web access sessions from a single workstation,
you should use Internet Explorer.:
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Table 3-1: User Interface Main Menu
Menu Selection Description
Alarms The Alarms list form is the first form that you see
(or the default form) when you log in. Use this
form to view alarms, update the status of an alarm
or close an alarm after resolving it
Consoles / Devices
(select “DEVICE”
from the “Filter by”
pull-down selector)
List form to view a list of devices assigned to you.
From the list, click on the device you wish to
access.
For IPMI and Blade Module users, the Consoles
List form provides access to the IPMI as a device
as well as the chassis blades and switches.
Consoles / Devices
(select “CONSOLE”
from the “Filter by”
pull-down selector)
List form to view a list of consoles assigned to
you. From the list, click on the console you wish
to access.
For IPMI and Blade Module users, the Consoles
List form provides access to the IPMI SOL as
well as the chassis blades and switches.
Logs Use the Logs form to view the “Access” logs,
“Events” logs, and “Data Buffer” logs for a
particular console or device.
User’s Profile The User’s Profile form displays the profile of
only the user currently logged in. Use the User
Profile to view or modify your own user
information, view your own security rule, or
change select a new color scheme for your WMI.
T To Access the APM Web Application
To open the AlterPath Manager web application, perform the following steps:
1. Type in the following URL in your web browser’s URL address field:
https://<nnn.nnn.nnn.nnn>
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Where: nnn.nnn.nnn.nnn is the IP address provided to you by your
AlterPath Manager administrator.
The IP address works for both encrypted (https) and non-encrypted (http)
versions. Cyclades recommends that you use the encrypted version.
Note: See “To Disable HTTP to Use Only HTTPS” on page 294 (Chapter 5)
for the procedure on how to configure the encrypted version.
2. When the Login screen appears, enter your user name and password as
provided by your system administrator.
Figure 3-1: APM Login Screen
3. Select the “Login” button.
Upon successful login, the Alarms List form appears.
Note: When the AlterPath Manager launches your application screens for
the first time, the process will be slow. Once the screens are stored into your
cache, subsequent retrieval of screens should be fast.
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User Interface Overview
General Screen Features
The diagram below shows the general features of the AlterPath Manager Web
Management Interface (WMI). The sample form is for illustration only; it is
not the first form that you see when you log in as a regular user.
“Access” tab indicates that
user interface is for regular users.
Firmware version info
Online help
Menu bar showing Consoles:Devices
as the selected menu choice
Username and primary IP address
“Logout” tab
User view or
data input form
Figure 3-2: Console / Devices Menu
The menu bar highlights the currently selected menu option.
Your user name and IP address appears on the upper right hand corner of the
screen.
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Panel to manage list
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User Interface Overview
The “Admin” tab (not visible in the example above) is visible only to users
with admin rights.
Be sure to select the “Logout” button on the top right hand corner after you
finish your session.
Sorting a List Form by Column/Field Name
Most list forms provide sort, search, and filter functions.
An underlined column name indicates that the list can be sorted by the
column name. The Console List form, for example, allows you to sort by
Console, Type, Device, Location, or Status. To sort by Location, simply click
the column name, “Location”.
The arrow adjacent to the heading indicates that the list is sorted based on that
heading. The position of the arrowhead indicates the sort order. A downward
arrowhead indicates that the list is alphanumerically arranged in ascending
order; an upward arrowhead, in descending order. You can change the sort
order by clicking on the heading or the arrow.
Search and Filter Functions
When available, you will find the “Filter By” and “Search For” fields at the
bottom of a list form.
This allows you to search through a list form by selecting the search category
(i.e., Console group) from the dropdown field and selecting and filling in the
“Search” field.
The “Search” function has been improved. You can now type the first critical
characters of a search string and press “Enter” to view all items in a list that
start with those characters. The input field is retained until you click a menu
item.
The view generated from the “Filter By” field is automatically saved.
Online Help
You can always find the “help” link in the upper left corner of the WMI (see
Figure 3-2), when you are logged in to the WMI. Click on this link to access
online help.
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Alarms
Alarms
Alarm Logs
The Alarms List form is the default form of the AlterPath Manager Web
Interface in “Access” mode. An alarm is a brief message alerting you of a
possible problem that requires an action.
When AlterPath Manager detects an alarm, it sends the alarm along with a
ticket number to the user’s Alarms List form. As a user, you should see only
those alarms assigned to you by your administrator.
If the trigger for the alarm has been configured to send an email, then you
should also receive an email notification regarding the alarm. Each alarm or
ticket in the list includes a timestamp, a priority level, and a status.
The AlterPath Manager not only stores each alarm in a database, but also
maintains a log for each alarm. There are two ways in which you can view
alarm logs:
• From the Alarms List form
• From the Logs form: Logs > (select console) > Event Logs
T To Respond to an alarm
Since no two issues are exactly the same, you have several ways to respond to
an alarm depending on its nature and severity. A typical procedure for
responding to an alarm is as follows:
1. Accept the ticket or assignment.
2. Reassign the ticket or assignment to another user, and optionally add
notes about the ticket.
Once assigned, the user working on the ticket can perform any of the
following procedures to resolve the alarm or complete the ticket:
• View the Console log and other related logs.
• Edit information ticket by changing the status and adding notes.
• Connect to the console.
• Run a console session.
• If problem is fixed, change the alarm status and close the ticket.
• Re-assign the ticket to another user.
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Alarms
Alarms List Form
When you first log in to the AlterPath Manager as a regular user or select
“Alarms” from the menu, the Alarms List form is the first form that you will
see. Use this form to view the list of alarms, to connect to a console, and to
view console logs. To re-assign the current ticket, change the ticket status, and
add notes or comments, use the “Alarms Detail (or Ticket Info) Form” on
page 51.
Figure 3-3: Alarms List Form
Table 3-2: Alarms List Form
Element Definition
Ticket Ticket number assigned to an alarm. The
symbol above the ticket number indicates the
severity level of the alarm. Select the number
to display the Alarm Detail form.
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Table 3-2: Alarms List Form
Element Definition
Console Console from which the alarm originated.
Click on the console name to enable a console
session according to the type of configured
device and console. For example, a serial
console will establish a text-based session; a
KVM console will launch the KVM viewer,
and an IPMI console will launch the SSH
applet and connect to the IPMI SOL console.
Console Config Console configuration. Select this to view the
Console Detail form (which includes the
secondary form: Console Notify, Console
Access, and Console Group) for the particular
console record.
Alarm Trigger The Alarm Trigger name. Click on the name to
view the Alarm Trigger Detail form.
User Assigned User assigned to the alarm.
Status Status of the alarm.
Console Log Select this to navigate to the Data Buffer log
pertaining to the console.
T
To View the Alarms Detail Form
The Alarms Detail form contains detailed information about the ticket as
generated by an alarm. It allows you to re-assign the ticket, update the status,
and enter notes regarding the alarm or ticket.
To view the ticket information for an alarm, follow the steps below:
1. Click on the ticket number shown in Figure 3-3, “Alarms List Form.”
The form brings up the Alarms Detail form.
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Alarms
Figure 3-4: Alarms Detail (or Ticket Info) Form
Table 3-3: Alarms Detail Form
Element Definition
Assigned Users Dropdown box that lists all the assigned users for
the current alarm. Select a user to assign or reassign ticket to another individual user.
Status Dropdown box to select the status of the ticket.
Messages The system-generated message(s) pertaining to
the alarm.
Notes Text entry box for entering notes or comments
about the current ticket or alarm.
Back Button to return to the Alarms List form.
Save Button to save your entries.
Reset Button to reset the form to its original or default
values.
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Alarms
T
To View Alarm or Console Logs
You can view the console log for a particular alarm or ticket from the Alarms
List form. To view the console log, follow the step below:
1. From the Alarms List form, under the “Console Log” column heading,
select the corresponding view link for the console log you wish to view.
The system displays the Logs form:
Figure 3-5: Logs Form
T To Assign or Re-assign a Ticket to a User
To assign or re-assign a ticket, follow these steps:
1. From the Alarms List form, select an alarm or ticket to open the Alarm
Detail or Ticket Information form.
The system opens the Alarms Detail form.
2. From the Ticket Information form, select a user from the “Assigned
Users” dropdown list box.
3. If applicable, select the status from the “Status” dropdown list box.
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Web Access for Users
4. If applicable, type in your notes or comments in the “Notes” text entry
box.
5. Select “Save” to complete your entry.
Web Access for Users
Consoles/Devices
Users can access consoles and devices when they have been granted
permission to do so by the AlterPath Manager admin user.
Devices that can be accessed include:
•ACS
•TS
•KVM/net
• OnSite
Consoles that can be accessed include:
• Serial ports on the ACS, TS, and the OnSite
• KVM ports on the KVM/net and OnSite
T To Access Consoles or Devices
1. Log onto the WMI.
2. Select “Consoles/Devices” from the main menu.
You will see a list of consoles in the first column (if you have been
granted permission to access any consoles). At the bottom of the form, the
“filter by” pull-down menu shows “CONSOLE”.
3. Select “DEVICE” from the “filter by” pull-down menu.
You will see a list of devices in the first column (if you have been granted
permission to access any devices).
4. Click on either a console or a device shown in the first column.
You will be shown two buttons: “VIEW” and “CLI”.
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Web Access for Users
Figure 3-6: Selecting a Device: “View” or “CLI”
a. Select the “VIEW” button, and you will see a read only view of the
Device Detail or Console Detail form, which is the default of a series
of tabbed forms.
Figure 3-7: Access Device Detail Form
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The tabs include:
•Details
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Web Access for Users
b. Select the “CLI” button, and a CLI viewer will be launched.
• Notify
•Groups
•Proxies
•Dial-Up
• Log Rotate
All the forms are read only forms.
Figure 3-8: Device CLI Viewer
Consoles
Selecting “Consoles” from the menu brings up the Consoles List form which
allows you to:
• View detailed information about the consoles assigned to you.
• Connect to your target console.
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Web Access for Users
To “connect to a target console” means that depending on the type of
configured device and console, selecting a console from the Console List
form may:
• Open a command line console session (for TS, ACS, or OnSite).
• Launch the KVM Viewer and connect you to a KVM port (for KVM/net
or OnSite).
Optional Features
For the following paid-for options, the Consoles menu also allows you to:
• Connect to an IPMI Serial Over Lan (SOL) console.
• View individual blades and switches of the chassis, as part of the Blade
Module.
T To View the Consoles List
The Consoles List form allows you to view the consoles to which you have
authorized access.
To view the Consoles List form, follow this step:
1. From the Consoles form, under the “Config” column, select the “view”
link adjacent to the console you wish to view.
The Consoles List form appears.
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Figure 3-9: Consoles List Form
T To Connect to a Console
To connect to a console:
1. From the Console List form, select the console you wish to connect to by
selecting the console name.
Note: If a modem is connected to a remote site, you will experience a slight
delay before connecting to a console.
The system normally connects you to a console through Secure Shell (SSH).
In KVM/net, the listed console names are the KVM/net ports. Clicking on the
console name launches the ActiveX application and connects to the port.
If the console name is an IPMI console, clicking on the console name
launches an SSH session and connects to the IPMI CLI (Command Line
Interface) console.
Regardless of the type of “console,” the AlterPath Manager handles the
authentication.
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Web Access for Users
Multiple Users and Read/Write Access
Because the AlterPath Manager supports multiple connections to the same
port, this makes it possible for multiple users to view the same form. Note,
however, that only the first user to connect to that port can have full Read and
Write (R/W) access to the Console panel while the rest can have Read only
(R) access.
Viewing an IBM Blade Center, Blade, or Switch
Note: This feature is available only to users of the optional Blade Module.
The AlterPath Manager allows you to view individual IBM blade centers
from the Devices List form and individual blades and switches from the
Consoles List form. To view an IBM blade center, blade, or switch, place the
mouse cursor on the device name or the blade/switch name and then left click
the mouse to display the list of connect options:.
Table 3-4: IBM Blade Device and Console Connect Options
Console or Device Connect Options
IBM Blade Center Device VIEW, LOG, CLI, WEB
Blade Console VIEW, CLI, VM, KVM, ON, OFF
Switch VIEW, CLI, WEB, ON, OFF
Like all other consoles, as a regular user, you can only view those blade
servers to which you have access. You may also view your user profile with
regards to blade access from the “User’s Profile” option of the menu,
“Security” form.
Consoles Detail Form
Use the Consoles Detail form to view specific information about a particular
console. You can invoke this form from either the Alarms List form or the
Consoles List form.
If you have admin privileges, you also use this form to select user(s) to notify
of the alarm and select user(s) to have access to the current console. The
sample forms in this section use a TS console as an example.
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Figure 3-10:Consoles Detail Form
Table 3-5: Consoles, Details Form
Field Meaning
Details Tab to display the Console Detail form.
Notify Tab to tell you if you are on the notification
list.
Groups Tab to tell you if any groups are assigned to
the console.
Outlets Tab to view power management information.
Log Rotate Tab to view log rotation settings
Console Name Name of the (target) console.
Device Name Name of the device used by the console.
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Table 3-5: Consoles, Details Form
Field Meaning
Port Drop-down field for selecting the physical
Profile Name User profile type (not in KVM or IPMI
Description A brief description of the console.
Machine Type Type of target system.
Machine Name Other applicable system name.
OS Type Operating system used by the console.
KVM port number of the console. This field
also has an “RDP Only” selection that allows
you to configure an RDP port without
associating it with a physical KVM port.
Note: RDP only works on KVM/net version
2.0.0 or higher and on KVM/net Plus.
console).
OS Version Version of operating system.
Location Physical location of the console.
Status Status of the target console (Enable, Disable,
On Demand).
RDP IP Address The field for entering the IP address of the
RDP server to be associated with this port. If a
physical KVM port is specified in the “Port”
field, then an RDP (in band) connection and a
regular KVM (out of band) connection can be
made to this port.
RDP Server Port This field contains the RDP viewer port
number associated with this console. The
default of 3389 can be used in most cases.
RDP Status Drop-down field used to enable or disable the
ability to make the RDP connection.
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Table 3-5: Consoles, Details Form
Field Meaning
Back Button to return to the previous page or form.
Caution: Be sure to turn off your web browser’s popup blocker before
T To View the Consoles Notify Form
The Consoles Notify form shows the users who are notified when an alarm
pertaining to the current console is generated.
To view the Consoles Notify form:
1. From the Consoles Detail form, click on the “Notify” tab.
The system displays the Consoles Notify form:
attempting to make an RDP connection. An RDP connection will
fail if you have your browser’s popup blocker turned on.
Figure 3-11:Consoles Notify Form
In the selection box, a plus (+) sign indicates a group, as opposed to a user.
USER is the default list which contains all users.
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T
To View the Consoles Groups Form
The Console Groups form shows the group(s) to which the current console
belongs.
To view the Consoles Group form:
1. From the Consoles Detail form, click on the “Groups” tab.
The system displays the Consoles Group form:
Figure 3-12: Consoles Group Form
KVM/net Plus Web Control Page
The KVM/net Plus utilizes a web control page that replaces the OSD during
KVM over IP sessions. The web control page parameters can be viewed and
edited from the APM.
T To Access the Web Control Page
1. Launch a KVM/net Plus KVM viewer session from the APM.
A window indicating that the KVM viewer is launching will pop up. The
KVM viewer will be launched momentarily.
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Web Access for Users
Figure 3-13:KVM Viewer Launch Initialization Window
After the KVM viewer appears, the launch window is replaced (in the
background) by a console list control window.
2. After the KVM viewer appears, bring the console list control window to
the foreground.
3. Click on the console name that corresponds to the console displayed in
the KVM viewer window.
Note: Every time a KVM viewer is launched from the APM, a new console
is displayed in the console list control window.
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Figure 3-14:KVM Console List Control Page
A web control page window similar to the window shown in Figure 3-15
appears.
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Web Access for Users
Figure 3-15:KVM/net Web Control Page
The web control page allows viewing of the status of the port on which you
are connected. It also allows you to:
1. Reset the mouse and keyboard associated with the console you are
accessing.
2. Manage outlets associated with the console you are accessing.
3. Configure the video contrast and brightness associated with the console
you are accessing.
Note: A similar page will appear when you select the console of a KVM/net,
but the parameters can be viewed, but not changed.
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IPMI
IPMI
IPMI is a paid-for added feature of AlterPath Manager, which is available
only to IPMI users.
T To View IPMI Sensors
The IPMI Sensor form is used to view IPMI-based servers. IPMI (Intelligent
Platform Management Interface) is the open standard for machine health and
control (including remote control). The form allows you to monitor server
physical health characteristics, such as temperature, voltage, fans, power
supplies and more.
To view IPMI Sensors, perform the following procedure:
1. From the Consoles List form, select an IPMI console to view.
2. From the Console Detail form, click on the Sensor button.
The system displays the IPMI Sensors form:
Figure 3-16: IPMI Sensors form
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Logs
Logs
The Logs option of the menu allows you to select and view three types of logs
pertaining to the console assigned to you:
Table 3-6: Log Types
Log Type Definition
Access Log Logs that provide logging information (i.e.,
who accessed the console, when and for how
long, etc.) about a particular console.
Events Log Logs that provide information about
notifications and alarms (who handled the
alarm, what action was taken, etc.) triggered
by a particular console.
Data Buffer This is a log of all transaction data generated
on the console.
All three logs are available for the specified console. To access each log,
select the appropriate log type from the title bar. As with consoles and alarms,
you can only view the logs of systems to which you have authorized access.
When you select Logs from the menu panel, the primary form, shown below,
will prompt you for a range of dates from which to retrieve your logs.
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Logs
Figure 3-17: Log Selection Form
Table 3-7: Log Selection Form
Element Definition
Console/Device Drop down list to select a console or device
that will be the basis of the log(s) to be
retrieved.
Date From Drop down list to select the starting date of the
log(s) to be viewed.
Date To Drop down list to select the end date of the
log(s) to be viewed.
Retrieve Button to download the requested log(s) and
display the Log forms.
T To View the Logs
To view the logs available for a specified console (to which you have
authorized access), perform the following steps:
1. Select “Logs” from the menu.
The system brings up the main Console Logs form.
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