CyberResearch LPM 717 User Manual

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Portable Industrial PCs
LPM 717
Portable PC System with 17"
Monitor
USER’S MANUAL
VER. 2.0C • MAR 2009
No part of this manual may be reproduced without permission
CyberResearch®, Inc.
www.cyberresearch.com
25 Business Park Dr., Branford, CT 06405 USA
®
203-483-8815 (9am to 5pm EST) FAX: 203-483-9024
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CyberResearch® Portable Industrial PCs LPM 717
©Copyright 2009
All Rights Reserved.
March 1, 2009
The information in this document is subject to change without prior notice in order to improve reliability, design, and function and does not represent a commitment on the part of CyberResearch, Inc.
In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic, or other means in any form without prior written permission of CyberResearch, Inc.
Trademarks
“CyberResearch,” and “LPM 717” are trademarks of CyberResearch, Inc. Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies.
• NOTICE •
CyberResearch, Inc. does not authorize any CyberResearch product for use in life support systems, medical equipment, and/or medical devices without the written approval of the President of CyberResearch, Inc. Life support devices and systems are devices or systems which are intended for surgical implantation into the body, or to support or sustain life and whose failure to perform can be reasonably expected to result in injury. Other medical equipment includes devices used for monitoring, data acquisition, modification, or notification purposes in relation to life support, life sustaining, or vital statistic recording. CyberResearch products are not designed with the components required, are not subject to the testing required, and are not submitted to the certification required to ensure a level of reliability appropriate for the treatment and diagnosis of humans.
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LPM 717 CyberResearch® Portable Industrial PCs
L
Revision # Description Date of Issue
1.1 Initial Release July 11th 2008
2.0C Revis ion March 1st 2009
iv ©Copyright 2009 CyberResearch, Inc.
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CyberResearch® Portable Industrial PCs LPM 717
1. Introduction................................................................................................................................
1.1. Portability...........................................................................................................................
1.2. Instant Setup.......................................................................................................................
1.3. LCD Display Information..................................................................................................
1.4. Processor Information........................................................................................................
1.5. Drive Configuration...........................................................................................................
2. Operation....................................................................................................................................
3. Internal Hardware Access..........................................................................................................
4. Software Installation..............................................................................................................15
5. Maintenance...........................................................................................................................16
5.1. Handling of the LPM:....................................................................................................16
5.2. Handling of the Cable:...................................................................................................16
5.3. LCD Care:......................................................................................................................16
5.4. Handling of Power:........................................................................................................16
5.5. Handling of the K/B:......................................................................................................16
5.6. Cleaning the LCD:.........................................................................................................16
5.7. Cleaning K/B: ................................................................................................................16
5.8. Cleaning Fan Filters:......................................................................................................16
6. Problem Solving.....................................................................................................................17
6.1. Installation problem:......................................................................................................17
6.2. BIOS Beep Code:...........................................................................................................17
6.3. System Fails to power up:..............................................................................................17
6.4. No display (LCD): .........................................................................................................17
6.5. External display no video signal:...................................................................................17
6.6. Touchpad fails:...............................................................................................................17
6.7. DVD-ROM fails: ...........................................................................................................17
7. Standard Accessory Kit..........................................................................................................18
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LPM 717 CyberResearch® Portable Industrial PCs
vi ©Copyright 2009 CyberResearch, Inc.
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CyberResearch® Portable Industrial PCs LPM 717
CChhaassssiiss SSppeecciiffiiccaattiioonn
Chassis
External Chassis Aluminum/Aluminum Extrusion Internal Chassis Aluminum alloy frame Form Factor ATX
Display
LCD 17" SXGA Resolution 17” 1280 x 1024 Color 16.7M colors
Integrated Peripherals
Speaker 2x Amplified Board 2x 2 Watt Cooling Fan 2x 120mm
Open Bay
3.5" Drive Bay 1x
5.25” Drive Bay 2x Slim DVD 1x
Expansion Slot
Input Peripheral
Available Slot
Keyboard 105-Key Cherry Switch Keyboard
7x Slot
1x I/O
Pointing Device Integrated TouchPad
Environmental Specification
Environmental Specification
Operating Temp 0° C - 50° C Relative Humidity 20-80% (non-condensing) Shock 10G operating, all axes Vibration 1.25G @ 10-100Hz operating, all axes Compliance CE & FCC
Power
Dimensions
Power supply 650W, PS2, 110VAC ~ 220VAC H 346mm W 433mm D 229mm
Weight
Transport Case
Net weight 28.6LB (Chassis Weight) Carrying Case Padded carrying bag with wheels
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LPM 717 CyberResearch® Portable Industrial PCs
viii ©Copyright 2009 CyberResearch, Inc.
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1. Introduction
1.1. Portability
The LPM is one of our products designed to exceed your most demanding expectations. Its expandable, portable and reliable configuration enhances not only the operational performance but also addresses the most demanding business environments. LPM also accommodates a standard size ATX motherboard, and passive backplane to fit various technical requirements. But most importantly is that the LPM is a powerhouse that contains dual processors that are traditionally found in bulky workstations. In fact, the LPM comes with everything a large bulky workstation has, such as built in LCD screen for super sharp images, built-in amplified speakers, integrated keyboard/mouse, cooling fans and internal card stabilizer. With its rugged infrastructure, LPM is manufactured to function in the most severe of working conditions. Furthermore, the LPM’s layout focuses on space saving, yet it provides unsurpassed power, more than any existing compatible system.
1.2. Setup
Setting up is no hassle. LPM enables you to be up-and-running in seconds without complicated setup. Our all-in-one design has integrated keyboard, mouse, and display into a total package for your convenience.
1.3. LCD Display Information
The LPM has a built-in high resolution LCD screen. With our engineering advancement, LCD can be tilted and retracted fully effortlessly. The LPM is integrated with 17” high brightness, high contrast and fast response LCD screens, and includes glass protection or touch screen option.
1.4. Processor Information
The LPM system has been design to allow integration of the latest system board and either single or multi processors. See www.cyberresearch.com, or our latest catalog for specific motherboard parings. With revolutionary performance, ultra system responsiveness, and energy-efficiency, there is no slowing down for multiple compute intensive programs and downloads. Available system boards install to provide the latest precise and intensive graphic 3D rendering and image processing with exception speed and accuracy.
1.5. Drive Configuration
The LPM has an available bay for slim for DVD-RW drive for both single and dual layer writing capability on reading. It has 1 empty 3.5” drive bay that can be expanded further depending on your needs, and 2 empty 5.25” drive bay to add in removable tray or I/O interface. Whether you require speed, capacity or both; the flexibility of RAID configuration is also available.
2.0 Getting Started
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2. Operation
2.1. Unlocking the Keyboard
To release the keyboard from the main unit, depress both buttons located on each side of the keyboard to release the locking mechanism, and then pull out the keyboard as shown below.
Lift Up
2.2. You have the option of leaving the keyboard attached to the chassis, or they can
be released independently from the chassis by pushing the two levers inward to release the lock.
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2.3. Connect the keyboard/touchpad cable to the front bottom right corner of the
chassis. Make sure the pin direction is correct when inserting. **Keyboard can be closed without disconnecting the cable connection.
2.4. You can flip the 2 feet located underneath the chassis outward to help create an
angle for viewing comfort. Locate the feet and flip outward until each foot clicks in place.
1
2
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LPM 717 CyberResearch® Portable Industrial PCs
2.5. Connect the power cable to the power supply unit in the main chassis on the left.
Insert Power Cord
2.6. Press the power button on the front right panel of the chassis to power up the unit.
Press Once to
Power On
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2.7. On the right front panel of the chassis, please note the Indicator Lights: Power
and HDD; in addition to the following Controls: Reset, LCD On/Off, Power button, LCD On Screen Display button. USB ports are also available in this location.
PWR LED
HDD LED
Reset Button
LCD On/Off Button
Power Button
LCD OSD Button
USB Ports
2.8. Access the expansion slot on the left side of the chassis.
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2.9. Two cooling fan are located on the chassis, one located on the rear and another
on right side.
2.10. Access the system board I/O panel on the bottom left side of the chassis.
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2.11. Access the optical drive and any removable drive kit or drive mounting device
on the right hand side of the chassis.
3.5” Drive Mounting
Slim DVD Mounting
5.25” Drive mounting
2.12. There are four buttons located on the right side of the LCD. Adjust LCD OSD
to match the display to your video card via the OSD button located on right side of the LCD panel. Press the MENU button to bring the on screen menu up and then follow instructions. Press the UP/DOWN button to scroll through the menu and press the SELECT button to enter the selected item. And UP/DOWN button to adjust value as necessary.
OSD Buttons:
MENU
SELECT
UP
DOWN
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LPM 717 CyberResearch® Portable Industrial PCs
3. Internal Hardware Access
**Be sure power cable is not connected to the system before proceeding
3.1. Unscrew the back cover screws to release it from the chassis.
Unscrew Unscrew
1 Unscrew
Unscrew Unscrew Unscrew Unscrew
3.2. Remove the 4 screws to remove the 2 stabilizer bars from the chassis to access
into the internal chassis.
Unscrew
Unscrew
Unscrew
Unscrew
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3.3. Remove the left side cover plate by unscrewing the 3 hex screws on the left side.
Unscrew
Unscrew
Unscrew
3.4. Removing the left side cover door by lifting out.
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LPM 717 CyberResearch® Portable Industrial PCs
3.5. Remove the 4 screws on the chassis to remove the power supply unit form the
chassis.
Unscrew
Unscrew
Unscrew
Unscrew
3.6. Remove the right side cover plate by unscrewing the 2 hex screws on the right
side.
Unscrew
Unscrew
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3.7. Remove the right side cover door by lifting out.
3.8. Remove the 2 mounting screw and slide the drive cage outward from its rail.
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UnscrewUnscrew
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3.9. Install the motherboard I/O shield plate on the left side of the chassis opening.
Utilize the proper standoff mounting according to the system board mounting opening.
I/O Plate
Location
UnscrewUnscrew
Standoff Mount
3.10. Remove the 4 screws for chassis of the internal removable tray assembly.
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3.5” Device
Slim DVD
ScrewScrews
5.25” Device
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3.11. You can remove the 3.5” attachment alone by removing the bottom assembly.
The Slim DVD is also optional.
Unscrew Unscrew
3.12. You can install all devices and configuration of your choices in different
combinations.
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3.13. Install your add-in card as necessary and secure tightly.
3.14. Fit the VGA or DVI cable through the top the slot first prior to installation
display card and connect the header.
Route Cable
Here
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4. Software Installation
You can use the built-in DVD-RW drive to load additional applicatio ns software into the system. The system can be pre-loaded with Windows operating system, additional multiple O/S can be added or replaced.
DOS Boot up: DOS boo t up require s you to have a version of the DOS installed on hard disk drive or floppy. Depending on the execution sequence you have set in the batch file, you will usually get a DOS prompt after loading.
Window Boot up: Windows boot up requires you to have Windows installed in the hard disk drive. During Windows boot up, you will see a sequence of access to y our hard disk drive which will eventually take you into a graphical user interface environment.
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5. Maintenance
5.1. Handling of the LPM:
You should always make sure the keyboard assembly is properly closed onto t he LPM before transporting it. This will ensu re you do n ot lose the keyboard as well as protecting the LCD screen. You may transport the portable in its carrying case, or you can carry th e LPM on its handle located on top o f the machine. The ha ndle is locat ed securely to the strongest part of the ma chine, and distributes the load of the LMP e venly as to allow easy carriage and proper balance.
5.2. Handling of the Cable:
All cable should be treated with care. Do not over extend any cable and this could result in breakage internally in the cable. It is essentia l that cable with its conne ctor be handled in the proper manner without force.
5.3. LCD Care:
Do not use any abrasive material to scratch th e LCD screen, as they can leave marks on the surface. Do not apply any pressure to the surface of the LCD screen either with objects or hands; this will ensure that the screen do not suffer from internal damage or cracks.
5.4. Handling of Power:
Always mak e sure the power cord is in top condition bef ore using t hem with th e LPM. Make sure your power source is reliable and of proper standard. The LPM power supply is capable of handling 100-240V and 50-60Hz. Do not use the LPM on an already overloaded circuit.
5.5. Handling of the K/B:
The keyboard is essential in that it helps protect the LCD during transportation. You should always prevent liquids o r small objects from entering the ke yboard. The touch pad surface should be kept dry and clean for proper usage.
5.6. Cleaning the LCD:
1. Do not use cleaner that contain alcohol.
2. Do not use cloths that could be abrasive to the surface of the LCD.
3. Always gently wipe the LCD surface when cleaning.
5.7. Cleaning K/B:
1. Do not spray cleaners directly on the keyboard.
2. Do not drop particle into the spacing between keys.
3. Using a compress air cleaner, you can remove the dust built-up within.
5.8. Cleaning Fan Filters:
1. Remove the filter from its housing.
2. Use a compress air cleaner to blow off the dust from the filter.
3. If necessary, you can wash the filter material and thoroughly dry before reinstalling.
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6. Problem Solving
6.1. Installation problem:
1. Normally failure at start up is due to installation problem.
2. Before you check for the following, turn the computer off and unplug the power cord. a. Double check all the peripheral cards or items you have added to the LPM. b. Are all the items seated properly? c. Are all the cables connected back to their original or correct position? d. Are the items you have added compatible?
3. Check for a. thru d. and then power up the computer.
4. Remove all items that were added and restart the LPM.
5. If the system starts now, try inserting 1 new item in at a time and try powering up.
6. Repeat this step until you get the desired result.
6.2. BIOS Beep Code:
The BIOS beep code indicates error in system initialization. The BIOS of the system board
will associat e with vide o and me mory error. Please che ck your vid eo card is properly seated and your memory is installed properly.
6.3. System Fails to power up:
1. Check your power connection first.
2. Ensure the main power switch is in the ON positions (I).
3. Press the power button located on front of the machine.
6.4. No display (LCD):
1. Ensure that the LPM has been started properly.
2. If available, connect an external display to the VGA port, to ensure a video sign al is
present.
3. If a video signal is present on external CRT, check the internal LCD cable connection.
4. Or check your VGA setting using a CRT to make sure LCD video is enabled.
5. If there is no video on external, check your system to ma ke sure everything is se ated
properly.
6. If everythin g is seated properly th e problem persists, call CyberRes earch, Inc. for
further assistance.
6.5. External display no video signal:
1. Check to see if you have internal LCD video.
2. Check if your display is functioning properly.
3. Check your VGA setting to make sure external video is enabled.
Keyboard fails:
1. Make sure the keyboard plug is inserted completely into the portable.
2. Make sure you do not have another keyboard connected to the side I/O PS/2 port.
6.6. Touchpad fails:
1. Make sure the keybo ard connector is inserted complet ely into th e LPM’s video
connector.
2. If you have an external PS/2 mouse connection on the side I/O PS/2 port, the touch pad
will not function simultaneously.
3. If your o perating system requires, and does not load the mouse driver automat ically,
make sure you have the proper mouse driver loaded.
6.7. DVD-ROM fails:
1. Make sure the CD/DVD is readable.
2. If DVD-ROM fails to be recognized during POST, check internal cable fit.
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7. Standard Accessory Kit
Package Contents Description Qty
User’s Manual User’s Reference Guide 1
1
ESD Bag
2
110 Power Cord
3
220 Power Cord (Option)
Screw Pack Screw Pack (stabilizer) 1
4
Stabilizer Supports Pack
5
LPM System Main system unit chassis 1
6
ESD Bag for additional packaging
110 Power Cord 220 Power Card (Option)
Additional clip for card holder to secure add-in card
1
1
1
Carrying Bag Tow bag with wheel 1
7
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Product Service
Diagnosis and Debug
CyberResearch, Inc. maintains technical support lines staffed by experienced Applications Engineers and Technicians. There is no charge to call and we will return your call promptly if it is received while our lines are busy. Most problems encountered with data acquisition products can be solved over the phone. Signal connections and programming are the two most common sources of difficulty. CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call.
To ensure your call’s overall success and expediency:
1) Have the phone close to the PC so you can conveniently and quickly take action that the Applications Engineer might suggest.
2) Be prepared to open your PC, remove boards, report back-switch or jumper settings, and possibly change settings before reinstalling the modules.
3) Have a volt meter handy to take measurements of the signals you are trying to measure as well as the signals on the board, module, or power supply.
4) Isolate problem areas that are not working as you expected.
5) Have the source code to the program you are having trouble with available so that preceding and prerequisite modes can be referenced and discussed.
6) Have the manual at hand. Also have the product’s utility disks and any other relevant disks nearby so programs and version numbers can be checked.
Preparation will facilitate the diagnosis procedure, save you time, and avoid repeated calls. Here are a few preliminary actions you can take before you call which may solve some of the more common problems:
1) Check the PC-bus power and any power supply signals.
2) Check the voltage level of the signal between SIGNAL HIGH and SIGNAL LOW, or SIGNAL+ and SIGNAL– . It CANNOT exceed the full scale range of the board.
3) Check the other boards in your PC or modules on the network for address and interrupt conflicts.
4) Refer to the example programs as a baseline for comparing code.
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Warranty Notice
CyberResearch, In c. warrants t hat this eq uipment as furnishe d will be fr ee f rom defects in mater ial a nd work manship for a period of o ne ye ar fro m the conf irmed date of p urchase b y t he original buyer a nd that u pon written n otice of any such defect, Cy berResearch, Inc. will, at its optio n, repa ir or repl ace th e defectiv e item under th e t erms of th is warra nty, sub ject t o the p rovisions a nd sp ecific exclusions listed herein.
This warranty sh all n ot ap ply t o equ ipment that h as b een previously repaired o r altered outside our plant in any way which may, in the judgment of the manufacturer, affect its re liability. Nor will it ap ply if the e quipment ha s be en us ed in a m anner exceeding or inc onsistent with its specificat ions or if th e serial nu mber h as been removed.
CyberResearch, Inc. does not assume any liability for consequential damages as a result from our pr oducts uses, a nd in any event our liability sh all not ex ceed the original selling price of the equipment.
The equipment warranty shall constitute the sole and exclusive remedy of any Buyer of Seller eq uipment and the sole and ex clusive liability of the Selle r, its succe ssors or assigns, in con nection with equipment purch ased and in lieu of a ll other warranties expressed implied o r statutory, including, but not lim ited to, any imp lied warranty of merchant ability or fitness and all other obligations or lia bilities of seller, its successors or assigns.
The equipment must be returned postage prepaid. Package it securely and insure it. You will be charged for parts and labor if the warranty period has expired.
Returns and RMAs
If a Cyber Research product has been diagnosed as being no n-functional, is v isibly damaged, or mu st be return ed f or an y oth er re ason, ple ase c all for an assigned RMA number. The RMA number is a k ey piece of information that lets us track and process returned merchandise with the fastest possible turnaround time.
PLEASE CALL FOR AN RMA NUMBER!
Packages returned without an RMA number will be refused!
In most cases, a returned package will be refused at the receiving dock if its contents are not known. The RMA number allows us to reference the history of returned products and determine if they are meeting your application’s requirements. When you call customer service for your RMA number, you will be asked to provide information about the product you are returning, your address, and a contact person at your organization.
Please make sure that the RMA number is prominently
displayed on the outside of the box.
• Thank You •
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22 ©Copyright 2009 CyberResearch, Inc.
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CyberResearch, Inc.
25 Business Park Drive
Branford, CT 06405 USA
P: (203) 483-8815; F: (203) 483-9024
www.cyberresearch.com
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