Page 1
4-Port PoweredUSB 2.0 Hub
Operations Guide
with External Power Supply and Dell Integrator Kit
Part #010776
930102D
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
Page 2
4-Port PoweredUSB 2.0 Hub Operations Guide 930102D
Part # 010776
COPYRIGHT NOTICE:
© 2007, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part
of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or
such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to
make changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by
third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Phone: (831) 373-2601
Technical Support Ext. 333
[email protected]
Fax: (831) 373-4193
Company and product information at www.cyberdata.net
CyberData Corporation 930102D Operations Guide
Page 3
Contents
Chapter 1 Product Overview 1
Chapter 2 Installing and Using the Hub 3
2.1 Product Components List .....................................................................................................................4
2.2 Product Compatibility .......................................................................................................
2.3 Installation Options ........................................................................................................
2.4 Connections .................................................................................................................
2.5 Operation ..................................................................................................................
2.6 Port Electrical Specifications ............................
....................5
.......................5
...........................8
2.4.1 Power Supply ..............................................................................................................
2.4.2 Host Connector ............................................................................................................
2.4.3 PoweredUSB Connections ....................................................................................................
2.4.4 Connector Color Keys ......................................................................................................
2.4.5 Peripherals connections to the 4-Port PoweredUSB Hub ................................................... 11
2.4.6 Peripheral Cable Connection Options ...................................................................................12
.............................15
..................................................................................16
2.6.1 Standard USB Lower A Supply ..............................................................................................1
2.6.2 PoweredUSB Supply .........................................................................................................
................8
................9
.....9
........10
.......16
i
6
Appendix A Regulatory and Safety Information 17
Appendix B Setting up the Hub on Windows XP 19
Appendix C Troubleshooting/Technical Support 21
C.1 Frequently Asked Questions (FAQ) .................................................................................................21
C.2 Documentation ...............................................................................................................
C.3 Contact Information ..........................................................................................................
C.4 Warranty ....................................................................................................................
.....................21
..................21
...........................22
Index 23
Operations Guide 930102D CyberData Corporation
Page 4
Contents
ii
CyberData Corporation 930102D Operations Guide
Page 5
1 Product Overview
The CyberData 4-Port PoweredUSB 2.0 Hub provides a simple, affordable way to add up to four
PoweredUSB ports to your PC. These additional ports are controlled by the PC’s “standby” and
“wake” commands. This add-on hub makes it easy to connect the PC to devices that require more
than the 500mA of +5 volts supplied with the standard USB interface.
Figure 1-1. CyberData 4-Port PoweredUSB 2.0 Hub
1
Product features
License note The PoweredUSB controller board contains certain technology that
● 4 PoweredUSB ports
● One +24 volt up to 2.3A
● Three +12 volt up to 1.5A each
● Short circuit and over current protected
● Multiple power supply options
● Plug-n-Play installation
● Peripheral power controlled by PC standby and wake commands
● LED indicators for port power output and USB 2.0 status
● Two-year warranty
is covered by an IBM® patent.
CyberData Corporation is licensed with IBM to manufacture, and to sell or lease products that
incorporate this technology. This license also permits other entities to resell or release these
Cyberdata products after they have been purchased from CyberData.
Documentation
no
te
Operations Guide 930102D CyberData Corporation
Documentation for this product is released in an English language version only.
Page 6
Product Overview
2
CyberData Corporation 930102D Operations Guide
Page 7
2 Installing and Using the Hub
This chapter provides the instructions, illustrations, and background information you need to
install, and begin working with the 4-Port PoweredUSB Hub.
● Section 2.1, "Product Components List"
● Section 2.2, "Product Compatibility"
● Section 2.3, "Installation Options"
● Section 2.4, "Connections"
● Section 2.5, "Operation"
● Section 2.6, "Port Electrical Specifications"
Figure 2-1. 4-Port PoweredUSB Hub
3
Operations Guide 930102D CyberData Corporation
Page 8
Installing and Using the Hub
4
2.1 Product Components List
The 4-Port PoweredUSB Hub package includes these parts:
● (1) 4-Port PoweredUSB Hub
● (1) Accessory Kit
• (1) Dell Retail Integrator Bracket with mounting screws
• (1) Dell Integrator twist lock
• (1) Short USB 2.0 Hi-Speed host cable
• (1) Host USB cable strain relief clamp
•(1)
Hub Power LED
4-Port PoweredUSB Hub Operations Guide
Figure 2-2. CyberData 4-Port PoweredUSB 2.0 Hub—Front View
Port Power LED +12V PoweredUSB Ports
Link LED
Port 1 Status LED
Lower portion of PoweredUSB Port connectors are
Standard USB 2.0 Hi-Speed “A” ports
Figure 2-3. CyberData 4-Port PoweredUSB 2.0 Hub—Back View
+24V for
up to 2.5
Amp load
+24V for
up to 6.5
Amp load
USB Host
Connector
(Type B)
Strain
Relief
CyberData Corporation 930102D Operations Guide
Page 9
2.2 Product Compatibility
The 4-Port PoweredUSB Hub is compatible with the following operating systems and USB
standards.
Operating systems USB
Windows 2000 and XP 2.0 Standard
LINUX PoweredUSB 0.8g
Mac OS-X
2.3 Installation Options
You have two options for installing the 4-Port PoweredUSB Hub.
Installing and Using the Hub
5
Stand-alone unit The Hub is a tabletop unit with feet tha
Mounted on a
Del
l Retail
Integrator
You can mount the unit onto the Dell Retail Integrator using the Mounting Bracket, screws, and
twist lock described in the Section 2.1, "Product Components List". To watch a video of this
mounting process, go to http://www.cyber
To mount the Hub on a Dell Retail Integrator:
1. Use the screws supplied to attach the Mounting Br
2. Tilt the Hub to insert the Mounting Bracket f
3. Lower the Hub into a position that is parallel with the Dell Retail Integrator.
4. Insert the plastic twist lock connector into the mounting hole, and twist it 90 degrees to lock the
Hub in place.
t sit on a flat surface.
data.net/support/4port20hub/.
acket to the left side of the Hub.
eet into the holes in the Integrator plastic.
Operations Guide 930102D CyberData Corporation
Page 10
Installing and Using the Hub
6
Figure 2-4. Dell Retail Integrator Mounting—Back View
USB Host “B” connector
and cable strain relief
Dell Mounting Bracket mounted to Hub and bracket
feet inserted into Dell Retail Integrator holes
CyberData Corporation 930102D Operations Guide
Page 11
Figure 2-5. Dell Retail Integrator Mounting—Front View
Twist Lock ready to insert into Dell Retail
Integrator hole
Twist Lock shown in locked position
Installing and Using the Hub
7
Insert Twist Lock into Dell Retail Integrator
hole and then twist it to the locked position
Operations Guide 930102D CyberData Corporation
Page 12
Installing and Using the Hub
8
2.4 Connections
This following topics provide illustrations and information on connecting the 4-Port PoweredUSB
Hub to power supplies, the host, and peripheral devices.
● Section 2.4.1, "Power Supply"
● Section 2.4.2, "Host Connector"
● Section 2.4.3, "PoweredUSB Connections"
● Section 2.4.4, "Connector Color Keys"
● Section 2.4.5, "Peripherals connections to the 4-Port PoweredUSB Hub"
● Section 2.4.6, "Peripheral Cable Connection Options"
2.4.1 Power Supply
The PoweredUSB specification requires supplying +24V at 2.3A and +12V at 1.5A to each voltage
designated port. These requirements are met only if the power supply has sufficient wattage for this
amount of power.
The Epson PS180 brick and Dell printer power supply ar
e examples of lower-cost alternate power
supplies that can be used with this Hub and peripherals requiring less power. Two power plug
receptacles are provided on the back of the 4-Port PoweredUSB Hub to facilitate the use of alternate
power supplies.
The three-pin connector is normally used for the Dell and
Epson Bricks. The four-pin connector is
used for a high-current power supply. See Figure 2-7 and ”Figure 2-10” for views of the Hub cable
routing to the Dell Retail Integrator.
CAUTION The P1 and P2
DC input jacks on the back of this Hub are for input only. Do not plug
power supplies into both input jacks simultaneously as equipment damage that might void the
product warranty could occur.
Figure 2-6. Power Connectors—Back View
+24V for
up to 2.5
Amp load
CyberData Corporation 930102D Operations Guide
+24V for
up to 6.5
Amp load
USB Host
Connector
(Type B)
Strain
Relief
Page 13
2.4.2 Host Connector
The connection to the host computer is achieved via a standard USB 2.0 certified Hi-Speed “A” to
“B” cable that is included in the Accessory Kit, or with any equivalent USB 2.0 certified Hi-Speed
cable. Refer to the Section 2.1, "Product Components List" for information about the Accessory Kit.
See ”Figure 2-7” and ”Figure 2-10” for views of the Hub cable routing to the Dell Retail Integrator.
Figure 2-7. Dell Retail Integrator—Hub Cable Routing
Installing and Using the Hub
9
4-Port Hub +24Volt
DC Plug-in cable
4-Port Hub Dell PC
4-Port Hub USB 2.0
Host Connector
cable plug-in
Host USB Port
Dell Retail Integrator
Power Supply Brick*
* Do not use the Dell Power supply Twist Locks to secure the Dell power supply
4-Port PoweredUSB
Hub Power Supply
Brick (feet out)
AC in for 4-Port Hub
Power Supply Brick
2.4.3 PoweredUSB Connections
The PoweredUSB connections are standard USB “A” connectors with four extra pins to supply
higher voltages. See ”Figure 2-7”on page 9. The lower portion of the “A” connector on this product
can be used alone, without the locking PoweredUSB connector.
Operations Guide 930102D CyberData Corporation
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Installing and Using the Hub
10
2.4.4 Connector Color Keys
The PoweredUSB connectors are color keyed so that only the correct voltage cables can be installed.
Figure 2-8. Color-coding for Connectors
Teal Red
12 Volt Keyed
1.5A each
Ports 1,2, and 3
24 Volt Keyed
2.3A
Ports 4
Figure 2-9. USB PoweredUSB Socket Connector Pin Assignment
PIN OUT
Pin Signal Description
1 Vbus USB standard “A”
2 D- USB standard “A”
3 D+ USB standard “A”
4 Ground USB standard “A”
5 Ground USB PlusPower
6 Vplus USB PlusPower
7 Vplus USB PlusPower
8 Ground USB PlusPower
Shell Shield
s
CyberData Corporation 930102D Operations Guide
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Installing and Using the Hub
2.4.5 Peripherals connections to the 4-Port PoweredUSB Hub
This figure illustrates the cable routing from the 4-Port PoweredUSB Hub to the Dell Retail
Integrator.
Figure 2-10. Dell Retail Integrator Showing Hub PoweredUSB Cable Routing—Top View
+24V PoweredUSB Connector
+12V PoweredUSB Connectors
11
CyberData 4-Port PoweredUSB Hub
Operations Guide 930102D CyberData Corporation
Page 16
Installing and Using the Hub
12
2.4.6 Peripheral Cable Connection Options
Figures 10 through 16 provide examples of peripheral cable combinations and connection options
for the 4-Port PoweredUSB Hub. The following table provides details about the CyberData
PoweredUSB Cables displayed in these figures.
PoweredUSB
ca
ble sources
Custom cables of different lengths and colors can be purchased from CyberData as follows:
● Via email: [email protected]
● Via phone: Sales (831) 373-2601 Extension 334
Figure 2-11. Custom cables of different lengths and colors can be purchase
● Via email: [email protected]
● Via phone: Sales (831) 373-2601 Extension 334
Table 2-1. CyberData PoweredUSB Cables
Figure PoweredUSB Cable Description CyberData Part
”Figure 2-12”on page 12 12V to 2x4 010693C
”Figure 2-13”on page 13 12V to 12V Power Jack Contact CyberData
”Figure 2-14”on page 13 24V PoweredUSB to 3-Pin Power Mini-DIN 010631A
”Figure 2-15”on page 14 24V to “Y” Cable 3-Pin Power Mini-DIN to USB “B” 010714A
”Figure 2-16”on page 14 12V to “Y” Cable, RS232 and Power Jack 010763
”Figure 2-17”on page 14 24V to 1x8 010617A
”Figure 2-18”on page 15 24V to “Y” Cable, RS232 and Power Jack
d from CyberData as follows:
Number
Figure 2-12. Cable, +12V Pow
CyberData Corporation 930102D Operations Guide
eredUSB to 2x4 PoweredUSB
Page 17
Installing and Using the Hub
Figure 2-13. Cables; +12V PoweredUSB to +12V Power Jack and RS-232 to RS-232
13
Figure 2-14. Cables; +24V PoweredUSB to 3-Pin Mini-DIN and RS-232 to RS-232 or Parallel to Parallel
Operations Guide 930102D CyberData Corporation
Page 18
Installing and Using the Hub
14
Figure 2-15. “Y” Cable, +24V PoweredUSB to 3-Pin Power Mini-DIN and USB “B” Connectors
Figure 2-16. RS232 to USB Converter “Y” Cable +12V (PC Enumerates this device as an RS-232 COM port)
Figure 2-17. Cable, +24V PoweredUSB to 1x8 PoweredUSB
CyberData Corporation 930102D Operations Guide
Page 19
2.5 Operation
The 4-Port PoweredUSB Hub is a standard USB Hub that complies with the USB 2.0 specification,
and adds PoweredUSB ports. When connected to a Host, it is enumerated as a Generic USB Hub. This
Hub also meets the PoweredUSB .08g specification. For more information about this specification,
go to www.poweredusb.org.
Figure 2-18. RS232 to USB Converter “Y” Cable +24V
Installing and Using the Hub
15
POS peripheral
ca
veat
According to the USB 2.0 specification, devices attached to a USB interface should enumerate from
the Hub’s USB Vbus, regardless of the PoweredUSB powered ports. Some POS devices do not
comply with this specification, and will not enumerate unless the upper sections of the PoweredUSB
ports are active.
When running on operating systems such as Windows XP with no devi
the operating system turns the Hub off. The operating system does not detect non-compliant
peripherals when they are hot-plugged into an empty Hub. Consequently PoweredUSB power is
not supplied to the peripheral. In this case, you can restore correct operation as follows.
1. Unplug the Host side connection for five
2. Be sure that at least one USB device is plugge
standby mode.
3. Plug in a standard USB compliant device, such as a mouse or keyboard.
4. Disable the low-power, standby operation. With this
the PoweredUSB ports regardless of the PC’s operational state. For more information, contact
CyberData as instructed in Appendix C, "Troubleshooting/Technical Support".
seconds, and then plug it in again.
d in when the computer is booted, or leaves
configuration, power is always supplied to
ces attached (an empty Hub),
Operations Guide 930102D CyberData Corporation
Page 20
Installing and Using the Hub
16
2.6 Port Electrical Specifications
The 4-Port PoweredUSB Hub adheres to the USB 2.0 electrical specifications as follows:
2.6.1 Standard USB Lower A Supply
Each lower portion of the PoweredUSB port provides +5V @ 500mA. If more than 500mA are drawn
from a port, that port goes into USB over current, the +5 volts is turned off, and the condition is
reported to the host according to USB 2.0 specifications.
2.6.2 PoweredUSB Supply
The listed maximum currents depend on the selected power supply. Both the +12V and +24V
PoweredUSB ports are protected with active over current circuits. If an over current condition
occurs, unplug the DC connection, remove the over current condition, and re-cycle the DC
connection to the Hub by unplugging it, and plugging it in again.
● +12V Ports (3) – 1.5A each
● +24V Port (1) – 2.3A
CyberData Corporation 930102D Operations Guide
Page 21
Appendix A: Regulatory and Safety Information
17
Regulatory standards
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Safety standards
● UL60950-1; Information Technology Equipment
● CSA C22.2 No. 60950-01, Information Technology Equipment
● EN60950-1, Information Technology Equipment
● IEC60950-1, Information Technology Equipment
EMC For the USA and Canada, this device complies with:
● Title 47 of the CFR, Part 15, Subpart B, Section 15.107(b)
● Title 47 of the CFR, Part 15, Subpart B, Section 15.109 (b)
● ICES-003
CE Declaration of
Co
nformity
This device complies with:
● Directive 89/336/EEC
● EN55022 Class A 1998
• EN61000-3-2: 2000
• EN61000-3-3: 1995
● EN55024: 1998
• EN61000-4-2: 1995
• EN 61000-4-3:1996
• EN 61000-4-4: 1995
• EN 61000-4-5: 1995
• EN 61000-4-6: 1996
• EN 61000-4-8: 1993
• EN 61000-4-11: 1995
Operations Guide 930102D CyberData Corporation
Page 22
18
CyberData Corporation 930102D Operations Guide
Page 23
Appendix B: Setting up the Hub on Windows XP
For connecting the SiP VoIP and PoE Speaker to a PC running the Windows XP operating system,
keep in mind:
1. Microsoft XP Service Pack 1 or higher must be installed.
19
2. When connecting the Hub for the first time, it is
correctly. A Microsoft XP Service Pack issue does not enumerate and recognize a Hub when no
devices are attached to it. To correctly enumerate the SiP VoIP and PoE Speaker, attach a
peripheral whose drivers are included in Windows XP, such as a USB mouse, prior to
enumerating the Hub. To accomplish this:
a. Connect a USB mouse to one of the lower
b. Connect the power cord to the Hub.
c. With the PC powered up, connect the host control cable from the Hub to a USB port on the
P
C. Doing so displays the Found new hardware dialog, indicating that the PC is searching for
drivers for the Hub.
d. When the PC completes the driver search, it displays the Found new
search of a driver for the mouse. If required, click Next in all screens of the wizard to
complete the driver selection for the mouse.
At this point, you should be able to plug in and install
installed its drivers, or have them available for installation.
important to perform the enumeration
, standard USB, Hub ports.
hardware dialog, in
a USB device provided you have also
Operations Guide 930103D CyberData Corporation
Page 24
20
CyberData Corporation 930103D Operations Guide
Page 25
Appendix C: Troubleshooting/Technical Support
C.1 Frequently Asked Questions (FAQ)
Go to the following URL to see CyberData’s list of frequently asked questions:
http://www.cyberdata.net/support/pusb/4portpusb.html
C.2 Documentation
The documentation for this product is released in an English language version only. You can
download PDF copies of CyberData product documentation at:
21
www.CyberData.net—>Support—>Drivers, Utilities & Manuals—>PoweredUSB, 4 Port Hub
C.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales Sales 831-373-2601 Extension 334
Technical Support
Returned
Ma
terials
Authorization
Phone: 831-373-2601 Extension 333
Email: [email protected]
To return the product, contact the CyberData Returned Materials Authorization (RMA) department
at:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on
the outside
approved RMA number. Send the product, in its original package, to the following address:
Operations Guide 930103D CyberData Corporation
of the original shipping package. No product will be accepted for return without an
Page 26
22
C.4 Warranty
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "you
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail within the warranty period, CyberData will
repair or replace the product free of charge. This warranty includes all parts and labor.
r RMA number"
If the product is out-of-warranty and fails, a
price will be assessed. Repair costs for products that are in warranty, but damaged by improper
modifications or abuse, will be charged at the out-of-warranty rate. Products returned to CyberData,
both in and out-of-warranty, are shipped to CyberData at the expense of the customer. Charges for
shipping repaired products back to the customer will be paid by CyberData.
flat rate repair charge of one half the product purchase
CyberData Corporation 930103D Operations Guide
Page 27
Index
23
A
accessory kit 4, 9
active over current circuits. 16
B
bracket 4, 5
C
cable routing to Dell Retail Integrator 11
cable strain relief clamp 4
cables for connecting peripherals 12
CE conformity 17
CFR 17
color keys for ports 10
compatibility matrix 5
components list 4
connector color keys 10
CyberData
license with IBM 1
CyberData contact information, c
support, service 21
orporate, sales, tech
G
generic USB hub 15
H
high-current power supply 8
host connector 4
I
IBM 1
ICES 17
Information Technology Equipment 17
installation 5
L
license 1
M
Microsoft XP Service Pack 1 19
D
DC input jacks 8
Dell printer power supply 8
Dell Retail Integrator 4, 5, 11
mounting
bracket 5
on Dell Retail Integrator 5
O
E
EMC 17
enumeration 15, 19
Epson PS180 brick 8
F
FCC 17
features 1
4-Port PoweredUSB 2.0 Hub with Dell Retail Integrator Kit 930102D CyberData Corporation C
over current protection 1
P
peripheral connections 12
power supply connections 8
PoweredUSB .08g specification 15
PoweredUSB connections 9
product
accessory kit 4, 9
CE conformity 17
Page 28
24
compatibility matrix 5
components list 4
enumerating 15
enumeration 19
features 1
installation 5
regulatory standards 17
resell/release conditions 1
R
regulatory standards 17
resetting the IP address to the default 21
RMA returned materials authorization 21
S
short circuit protection 1
T
technical support, contact information 21
twist lock 4, 5
U
USB
2.0 specification 15
over current 16
W
warranty 1, 22
Windows XP 15, 19
CyberData Corporation 930102D Operations Guide
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