CyberData 011433 Operation Manual

Secure Access Control

The IP Endpoint Company

Keypad



Operations Guide



Part #011433

Document Part #931384A

for Firmware Version 1.0.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

Secure Access Control Keypad Operations Guide 931384A

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part # 011433

COPYRIGHT NOTICE:
© 2017, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

CyberData Corporation 931384A Operations Guide

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

Revision Information

Revision 931384A, which corresponds to firmware version 1.0.0, was released on September 19,

2017.

Browsers Supported

The following browsers have been tested against firmware version 1.0.0:

• Chrome (version 570.02987.98)

• Firefox: (version 55.0.2)

• Internet Explorer (version 11.0.9600.18314)

Operations Guide 931384A CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 931384A Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The Intercom enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warn in g

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

CyberData Corporation 931384A Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................4

1.4 Supported Protocols .................................................................................................................5

1.5 Supported SIP Servers .............................................................................................................5

1.6 Specifications ...........................................................................................................................6

Chapter 2 Installing the Secure Access Control Keypad 7

2.1 Parts List ..................................................................................................................................7

2.2 Intercom Components ..............................................................................................................8

2.3 Secure Access Control Keypad Setup ......................................................................................9

2.4 Configure the Intercom Parameters .......................................................................................19

2.5 Upgrade the Firmware and Reboot the Intercom ...................................................................72

2.6 Command Interface ................................................................................................................76

i

2.3.1 Intercom Connections ....................................................................................................9

2.3.2 Using the On-Board Relay ...........................................................................................10

2.3.3 Wiring the Circuit ..........................................................................................................11

2.3.4 Connectors and Functions ...........................................................................................15

2.3.5 Activity and Link LEDs .................................................................................................17

2.3.6 Restoring the Factory Default Settings .........................................................................18

2.4.1 Factory Default Settings ...............................................................................................19

2.4.2 Intercom Web Page Navigation ....................................................................................20

2.4.3 Using the Toggle Help Button .......................................................................................21

2.4.4 Log in to the Configuration Home Page .......................................................................23

2.4.5 Configure the Device ....................................................................................................27

2.4.6 Configure the Security ..................................................................................................33

2.4.7 Configure the Network Parameters .............................................................................40

2.4.8 Configure the SIP (Session Initiation Protocol) Parameters .........................................43

2.4.9 Configure the Sensor Configuration Parameters ..........................................................47

2.4.10 Configure the Audio Configuration Parameters ..........................................................50

2.4.11 Configure the Events Parameters ..............................................................................53

2.4.12 Configure the Door Strike Relay .................................................................................58

2.4.13 Configure the Autoprovisioning Parameters ...............................................................60

2.5.1 Downloading the Firmware ...........................................................................................72

2.5.2 Reboot the Device ........................................................................................................75

2.6.1 Command Interface Post Commands ..........................................................................76

Appendix A Mounting the Intercom 77

A.1 Mounting Components ...........................................................................................................77

A.2 Dimensions ............................................................................................................................78

A.3 Overview of Installation Types ................................................................................................80

A.4 Service Loop Cable Routing ..................................................................................................81

A.5 Securing the Enclosure ..........................................................................................................82

A.6 Additional Mounting Options ..................................................................................................83

A.6.1 Conduit Mounting (Side Entry) (Not Provided) ............................................................83

A.6.2 Goose Neck Mounting Option (Not Provided) ..............................................................84

Appendix B Setting up a TFTP Server 85

B.1 Set up a TFTP Server ............................................................................................................85

B.1.1 In a LINUX Environment ..............................................................................................85

B.1.2 In a Windows Environment .........................................................................................85

Appendix C Troubleshooting/Technical Support 86

C.1 Frequently Asked Questions (FAQ) ........................................................................................86

C.2 Documentation .......................................................................................................................86

C.3 Contact Information ................................................................................................................87

C.4 Warranty and RMA Information ..............................................................................................87

Operations Guide 931384A CyberData Corporation

Index 88

ii

Operations Guide 931384A CyberData Corporation

1 Product Overview

Secure Access Control Keypad

011433A / 021106Q

www.cyberdata.net

V1.0.0

00:20:F7:03:83:CA

433100001

Model number

Serial number begins with 433

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.

CAN ICES-3 (A)/NMB-3(A)

00:20:F7:03:83:CA

1.1 How to Identify This Product

To identify the Secure Access Control Keypad, look for a model number label similar to the one
shown in

Figure 1-1. Confirm the following:

• The model number on the label should be 011433.

• The serial number on the label should begin with 433.



Figure 1-1. Model Number Label

1

Operations Guide 931384A CyberData Corporation

1.2 Typical System Installation

802.3af Compliant Ethernet Switch

IP Phone IP PBX Server

Endpoint

802.3af Compliant Ethernet Switch

IP Phone IP PBX ServerDoor Strike

011269 Door Strike Relay
Module (sold separately)*

*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.

Endpoint

The following figures illustrate how the Secure Access Control Keypad can be installed as part of a
VoIP phone system.

Figure 1-2. Typical Installation

Product Overview

Typical System Installation

2

Figure 1-3. Installation with the Door Strike Relay Module

Operations Guide 931384A CyberData Corporation

Figure 1-4. Installation with the Network Dual Door Strike Relay

802.3at Compliant Ethernet Switch

IP Phone IP PBX ServerDoor Strike

011375 Network Dual
Door Strike Relay 
(sold separately)*

*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.

Door Strike

Endpoint

Product Overview

Typical System Installation

3

Operations Guide 931384A CyberData Corporation

1.3 Product Features

The SIP Outdoor Intercom has the following features:

• SIP compliant

• PoE 802.3af enabled (Powered-over-Ethernet)

• IP 65 outdoor-rated

• Optional weather shroud for even greater weather protection

•Alert buzzer

• Red/Green lock status lights

• Can operate in standalone mode. PBX not required. Future-proof and adaptable when
upgrading to new VoIP PBX

• Built in time of access scheduler

• Local and remote logging with time stamp

• NTP time support

• Network web management

• Supports 500 Access Codes

• Blacklisted code alert via dialout and multicast stored message

• Network downloadable firmware

• Dry contact relay to trigger door lock or unlock gates

• Door closure and tamper alert signal

• Support for CyberData’s Networked Dual Door Strike Relay (part# 011375) and Intermediate
Door Strike Relay (part# 011269)

• Security Torx screws with driver kit included

Product Overview

Product Features

4

Operations Guide 931384A CyberData Corporation

1.4 Supported Protocols

The Intercom supports the following protocols:

• SIP (session initiation protocol)

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• Facilitates autoprovisioning configuration values on boot

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

G.722

Packet Time 20 ms

Product Overview

Supported Protocols

5

1.5 Supported SIP Servers

The following link contains information on how to configure the device for the supported SIP servers:

http://www.cyberdata.net/connecting-to-ip-pbx-servers/

Operations Guide 931384A CyberData Corporation

Product Overview

Specifications

1.6

Specifications

Table 1-1. Specifications

Specifications

Ethernet I/F 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply

On-Board Relay 1A at 30 VDC

Operating Range Temperature: -40

Humidity: 5-95%, non-condensing

Storage Temperature

Storage Altitude

IP Rating IP65

Payload Types G711, A-law and µ-law, G.722

Dimensions

Weight

Boxed Weight

Compliance CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS

Part Number 011433

b

o

-40

C to 70o C (-40o F to 158o F)

Up to 15,000 ft. (4573 m)

5.118 inches [130 mm] Length

2.172 inches [55.2 mm] Width

5.118 inches [130 mm] Height

2.0 lbs. (0.90 kg)

3.0 lbs. (1.36 kg)

pliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant

Com

011188 Weather Shroud (sold separately)

o

C to 55o C (-40o F to 131o F)

a

6

a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source
as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

Operations Guide 931384A CyberData Corporation

2 Installing the Secure Access Control Keypad

2.1 Parts List

Ta bl e 2-1 illustrates the SIP Outdoor Intercom parts.

Note See Appendix A, "Mounting the Intercom" for physical mounting information.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

7

1 Installation Quick Reference Guide

1 Intercom Mounting Accessory Kit

Operations Guide 931384A CyberData Corporation

2.2 Intercom Components

Green LED

Keypad

Buzzer

The buzzer LED:

• Remains RED when the door is locked.

• Flashes GREEN when a valid code is entered.

• Flashes RED when an invalid or blacklisted
code is entered.
See Buzzer Settings in Table 2-12, "Security

Configuration Parameters".

Red LED

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

Installing the Secure Access Control Keypad

Intercom Components

8

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

GENERAL ALERT

0.25"

Terminal Block

Wire (IN)

can accept 16 AWG wire

1

8

Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*

Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"

*Contacts 1 and 2 on the terminal block are only for 
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.

3

4

Use a 3.17 mm (1/8-inch) flat blade

screwdriver for the terminal block screws

2.3 Secure Access Control Keypad Setup

2.3.1 Intercom Connections

Figure 2-2 shows the pin connections on the terminal block. This terminal block can accept 

16 AWG gauge wire.

Secure Access Control Keypad Setup

9

Note As an alternative to

Power Supply into the terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering

the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.

Figure 2-2. Connections and Alternate Power Input

using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated

Operations Guide 931384A CyberData Corporation

2.3.2 Using the On-Board Relay

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

Warning

Electrical Hazard:

according to all local electrical and building codes.

Warning

Electrical Hazard:

and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.

Warning

Electrical Hazard:

Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

This product should be installed by a licensed electrician

The relay contacts are dry and provided for a normally open

The relay does not support AC powered door strikes.

10

The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.

This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
1 Amp @ 30 VDC. Inductive loads can cause excess

ctive type and the relay is limited to a maximum of 

ive “hum” and can interfere with or damage the

unit’s electronics.

We highly recommend that inductive load and high current de

vices use our Networked Dual Door
Strike Relay (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram

with External Power Source").

This relay interface also has a general purpose input port that can be used to monitor an external
s

witch and generate an event.

For more information on the sensor options, see the Sensor Configuration Page on the web
interface.

Operations Guide 931384A CyberData Corporation

2.3.3 Wiring the Circuit

DC Source

+

1 A @ 30 VDC

Sense Input

LED Strobe Light

Terminal Block of the CyberData Device

1

8

The terminal block can accept 16 AWG stranded wire.

Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground

2.3.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see

Figure 2-3 for the wiring diagram.

When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the Network Dual Door Strike Relay (CD# 011375) (see

Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source").

Figure 2-3. Devices Less than 1A at 30 VDC

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

11

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

GENERAL ALERT

Sense Input 2

DC Source 2

AC Source 2

OR

+

802.3af Compliant Ethernet Switch

CyberData

Aux Button 2

Device

The relay connection maximum wire
size is 12 gauge stranded wire.

Door Strike

Sense Input 1

DC Source 1

AC Source 1

OR

+

Aux Button1

*

Door Strike

*

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.

See the Network Dual Door Strike Relay
Operations Guide for connection specifics.

See Section 2.4.12, "Configure the Door Strike

Relay" for configuration options.

Secure Access Control Keypad Setup

2.3.3.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source

For wiring an electronic door strike to work over a network, we recommend the use of our external
Network Dual Door Strike Relay (CD# 011375).

This product provides an easier method of connecting standard door strikes as well as AC and
h

igher voltage devices. See Figure 2-4 and Figure 2-5 for the wiring diagrams.

Warn in g

Electrical Hazard:

part inside. Refer to qualified service personnel for connecting or servicing.

Figure 2-4. Network Dual Door Strike Relay Wiring Diagram with External Power Source

Hazardous voltages may be present. No user serviceable

12

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Sense Input 2 Aux Button 2Sense Input 1 Aux Button1

Door Strike

*

Door Strike

*

802.3at Compliant Ethernet Switch

The relay connection maximum wire size
is 12 gauge stranded wire.

Internal 12VDC
source (500 mA
maximum)

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or

diode (for over voltage protection) when connecting directly to the module.

See the Network Dual Door Strike Relay 
Operations Guide for connection specifics.

See Section 2.4.12, "Configure the Door Strike

Relay" for configuration options.

CyberData

Device

Secure Access Control Keypad Setup

2.3.3.3 Network Dual Door Strike Relay Wiring Diagram Using 802.3at

Figure 2-5. Network Dual Door Strike Relay Wiring Diagram Using 802.3at

13

If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:

http://support.cyberdata.net/

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Door Lock Sense Input

The terminal block can accept 16 AWG stranded wire.

DC Source

AC Source

OR

+

1

8

Terminal Block

See the Door Strike Relay Module Operations
Guide for connection specifics.

See Section 2.4.12, "Configure the Door Strike

Relay" for configuration options.

Secure Access Control Keypad Setup

2.3.3.4 Door Strike Relay Module Wiring Diagram from the Device

For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module
(CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See

Figure 2-6. Door Strike Relay Module Wiring Diagram from the Device

Figure 2-6 for the wiring diagram.

14

If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:

http://support.cyberdata.net/

Operations Guide 931384A CyberData Corporation

2.3.4 Connectors and Functions

See the following figures and tables to identify the connectors and functions.

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

Figure 2-7. Connector Locations

15

Table 2-2. Connector Functions

Connector Function

J2 Call Button LED Interface

J6 Microphone Interface

J7 Speaker Interface

J8 Keypad Interface (Not Used)

J9A I²C 5V Peripheral Bus

JP10 Disables the intrusion sensor when installed.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

Figure 2-8. Connector Locations

16

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-2)

J4 Console Port (Factory Use Only)

JP1 Reset Jumper

a

J12 Reserved (Factory Use Only)

J5 JTAG (Factory Use Only)

J9B Buzzer/LED Board Interface

SW1 See Section 2.3.6, "Restoring the Factory Default Settings"

Q8 Intrusion Sensor

a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.

Operations Guide 931384A CyberData Corporation

2.3.5 Activity and Link LEDs

Link

Activity

2.3.5.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the device, the following occurs:

• The square, AMBER Link/Activity LED blinks when there is network activity (see Figure 2-9).

• The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network
connection has been established (see

Figure 2-9. Activity and Link LED

Figure 2-9).

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

17

Operations Guide 931384A CyberData Corporation

2.3.6 Restoring the Factory Default Settings

RTFM button (SW1)

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.

Note Each device is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-10) for more than five seconds.

2. When the RTFM button is pressed, the keypad lights turn off (if the brightness is not set to 0).

3. The keypad lights blink during the boot process, turn off briefly, and then remain on and solid.

Note THE device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-10. RTFM Button

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

18

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

2.4 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

Secure Access Control Keypad Setup

19

Configure each Intercom and verify its operation bef
an Intercom, refer to Appendix A, "Mounting the Intercom" for instructions.

2.4.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at
a

time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

ore you mount it. When you are ready to mount

Table 2-4. Factory Default Settings

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 931384A CyberData Corporation

2.4.2 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Installing the Secure Access Control Keypad

Link to the Home page.

Link to the Device page.

Secure Access Control Keypad Setup

20

Link to the Security page

Link to the Netw

Link to go to the SIP pag

Link to the Sensor page.

Link to the Audiofiles page.

Link to the Events page.

Link to the Door Strike Relay page.

Link to the A

Link to the Firmware page.

ork page.

utoprovisioning page.

.

e.

Operations Guide 931384A CyberData Corporation

2.4.3 Using the Toggle Help Button

Toggle Help button

Question mark 
appears next to the
web page items

The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

21

1. Click on the T

oggle Help button that is on the UI webpage. See Figure 2-11 and Figure 2-12.

Figure 2-11. Toggle/Help Button

2. You will see a question mark (

) appear next to each web page item that has been provided

with a short description by the Help feature. See Figure 2-12.

Figure 2-12. Toggle Help Button and Question Marks

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

A short description of the 
web page item will appear

Question mark

Secure Access Control Keypad Setup

3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web
page item will appear. See Figure 2-13.

Figure 2-13. Short Description Provided by the Help Feature

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Operations Guide 931384A CyberData Corporation

2.4.4 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/assets/common/discovery.zip

Note The device ships in DHCP mode. To get to the Home page, use the discovery utility to scan

for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-14):

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

23

Operations Guide 931384A CyberData Corporation

Figure 2-14. Home Page

v1.0.0

433100001

CyberData Security Keypad

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3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-6.

25

Note The question mark icon (

after the T

oggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-6. Home Page Overview

Web Page Item Description

Admin Settings

Username The username to access the web interface. Enter up to 25 characters.

Password

Confirm Password

The password to access the web interface. Enter up to 25 characters.

Confirm the web interface password.

Current Status

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (DH

CP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

SIP Mode Shows the current status of the SIP mode.

Event Reporting Shows the current status of the Event Reporting mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2

Shows the current status of Backup Server 2.

Import Settings

Use this button to select a configuration file to import.

After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.

Export Settings

Click Export to export the current configuration to a file.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Operations Guide 931384A CyberData Corporation

Table 2-6. Home Page Overview (continued)

Web Page Item Description

Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark (
Move the mouse pointer to hover over a question mark to see a short
description of a specific web page item.

Note The user name and password will be saved immediately, but the user will not be prompted

to enter them until there is a reboot. It is advisable to restart the web browser after this
change.

Installing the Secure Access Control Keypad

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) appear next to some of the web page items.

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Operations Guide 931384A CyberData Corporation

2.4.5 Configure the Device

CyberData Security Keypad

1. Click the Device menu button to open the Device page. See Figure 2-15.

Figure 2-15. Device Configuration Page

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2. On the Device page, you may enter values for the parameters indicated in Ta bl e 2-7.

28

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-7. Device Configuration Parameters

Web Page Item Description

Clock Settings

Set Time with NTP Server on boot When selected, the time is set with an external NTP

server when the device restarts.

NTP Server

Use this field to set the address (in IPv4 dotted decimal
notation or as a canonical name) for the NTP Server. This
field can accept canonical names of up to 64 characters in
length.

Posix Timezone String See Section 2.4.5.1, "Time Zone Strings" for infor mation

about how to use the Posix Timezone String to specify
time zone and daylight savings time where applicable.
Enter up to 63 characters.

Periodically sync time with server

When selected, the time is periodically updated with the
NTP server at the configured interval below.

Time update period (in hours)

The time interval after which the device will contact the
NTP server to update the time. Enter up to 4 digits.

Current Time

Allows you to input the current time. (6 character limit)

Relay Settings

Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is

entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.

Relay Pulse Code

DTMF code used to pulse the relay when entered on a
phone during a SIP call with the device. Relay will activate
for Relay Pulse Duration seconds then deactivate.
Activate Relay with DTMF Code must be enabled. Enter
up to 25 digits (* and # are supported).

Relay Pulse Duration (in seconds) The length of time (in seconds) during which the relay will

be activated when the DTMF Relay Activation Code is
detected. Enter up to 5 digits.

Relay Activation Code

Activation code used to activate the relay when entered on
a phone during a SIP call with the device. Relay will be
active indefinitely, or until the DTMF Relay Deactivation
code is entered. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).

Relay Deactivation Code

Code used to deactivate the relay when entered on a
phone during a SIP call with the device. Activate Relay
with DTMF Code must be enabled. Enter up to 25 digits (*
and # are supported).

Misc Settings

Device Name Type the device name. Enter up to 25 characters.

Keypad Brightness (0-255)

The desired keypad brightness level. Acceptable values
are 0-255, where 0 is the dimmest and 255 is the
brightest. Enter up to three digits.

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Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Disable HTTPS (NOT recommended) Disables the encrypted connection to the webpage. We do

not recommend disabling HTTPS for security reasons.

Click on the Test Relay button to do a relay test.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle
Help button, and you will see a question mark (
next to some of the web page items. Move the mouse
pointer to hover over a question mark to see a short
description of a specific web page item.

) appear

29

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note The NTP Server setting needs to be restarted to spawn NTP or to change the server.

Syncing and changing the Time update period (in hours) setting does not require a reboot
for the changes to take effect.

Note None of the Relay Settings require a reboot for the changes to take effect.

Note The Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take

effect.

Operations Guide 931384A CyberData Corporation

2.4.5.1 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-8 shows some common strings.

Time Zone Time Zone String

US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Phoenix Arizona

US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

a.Phoenix, Arizona does not use daylight savings time.

Ta bl e 2-9 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

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30

Table 2-8. Common Time Zone Strings

a

MST7

Table 2-9. Time Zone String Parts

Time Zone String

Meaning

Part

CST6CDT The time zone offset from GMT and three character identifiers for the time zone.

CST Central Standard Time

6 The (hour) offset from GMT/UTC

CDT

Central Daylight Time

M3.2.0/2:00:00 The date and time when daylight savings begins.

M3 The third month (March)

.2 The 2nd occurrence of the day (next item) in the month

.0 Sunday

/2:00:00

Time of day to change

M11.1.0/2:00:00 The date and time when daylight savings ends.

M11 The eleventh month (November)

.1 The 1st occurrence of the day (ne

xt item) in the month

.0 Sunday

/2:00:00 Time of day to change

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31

Time Zone String Examples

Time Zone Identifier

Ta bl e 2-10 has some more examples of time zone strings.

Table 2-10. Time Zone String Examples

Time Zone Time Zone String

a

Tokyo

Berlin

b

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00

a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.

A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.

Figure 2-16. Three or Four Character T

ime Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time:

http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Ta bl e 2-11 has information about the GMT time in various time zones.

Table 2-11. World GMT Table

Time Zone City or Area Zone Crosses

GMT-12 Eniwetok

GMT-11 Samoa

GMT-10 Hawaii

GMT-9 Alaska

GMT-8 PST, Pacific US

GMT-7 MST, Mountain US

GMT-6 CST, Central US

GMT-5 EST, Eastern US

GMT-4 Atlantic, Canada

GMT-3 Brazilia, Buenos Aries

GMT-2 Mid-Atlantic

GMT-1 Cape Verdes

GMT Greenwich Mean Time, Dublin

GMT+1 Berlin, Rome

GMT+2 Israel, Cairo

GMT+3 Moscow, Kuwait

GMT+4 Abu Dhabi, Muscat

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Table 2-11. World GMT Table (continued)

Time Zone City or Area Zone Crosses

GMT+5 Islamabad, Karachi

GMT+6 Almaty, Dhaka

GMT+7 Bangkok, Jakarta

GMT+8 Hong Kong, Beijing

GMT+9 Tokyo, Osaka

GMT+10 Sydney, Melbourne, Guam

GMT+11 Magadan, Soloman Is.

GMT+12 Fiji, Wellington, Auckland

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Operations Guide 931384A CyberData Corporation

2.4.6 Configure the Security

CyberData Security Keypad

1. Click the Security menu button to open the Security page. See Figure 2-15.

Figure 2-17. Security Configuration Page

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2. On the Security page, you may enter values for the parameters indicated in Ta b le 2-12.

34

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-12. Security Configuration Parameters

Web Page Item Description

Security Configuration (Record)

Name Displays the name associated with this security record.

Code

Val i d From

Val i d To

Blacklist

Displays the security code associated with this security record.

See Section 2.4.6.2, "The “Valid From” and “Valid To” Settings".

See Section 2.4.6.2, "The “Valid From” and “Valid To” Settings".

Displays the Blacklisted status of this security record. Blacklist is used to
deny entry to the specified security code. Entering a blacklisted code will
trigger the buzzer, and can trigger a call to an extension or a multicast of
a pre-recorded message.

Opens the Configure Security Code Page. See Section 2.4.6.1,

"Configure the Security Code Page".

Removes the security code record.

Opens a new Configure Security Code window.

Relay Settings

Activate Relay on Valid Entry Activates the relay when a valid code is entered. This would likely be

used to open a door.

Activate DSR on Valid Entry

Activates the remote relay when a valid code is entered. This would likely
be used to open a door.

Relay Timeout (seconds)

Specifies how many seconds the relay will be activated after a valid code
entry. In a typical use case, this would specify how long the door is
unlocked.

Buzzer Settings Note: The buzzer LED remains red when the door is locked, flashes

green when a valid code is entered, and flashes red when an invalid
or blacklisted code is entered.

Buzz while Relay Active

When selected, an audible buzz will indicate the relay is active.

The buzzer LED remains red when the door is locked, flashes green

n a valid code is entered, and flashes red when an invalid or

whe
blacklisted code is entered.

Buzz on Invalid Code Entry

When selected, a pattern will play on the buzzer to indicate an invalid
code was entered.

Buzz on Keypad Button Press

When selected, an audible buzz will play to indicate that a button has
been pressed.

Sensor Settings

Buzz on Door Open Timeout When selected, the buzzer will beep until the on board sensor is

deactivated.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

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Table 2-12. Security Configuration Parameters (continued)

Web Page Item Description

Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is also

known as the Sense Input on the device's terminal block.

Sensor Open Timeout (in seconds)

The time (in seconds) the device will wait before it triggers the buzzer
when the door sensor is active.

DSR Open Timeout (in seconds)

The time (in seconds) the device will wait before it triggers the buzzer
when the remote door sensor (DSR) is active.

Blacklist Actions

Play Message to SIP Extension When selected, the device will make a SIP call and play the “blacklist”

audio file when a blacklisted code is entered.

35

Dial Out SIP Extension

Dial Out SIP ID

Repeat SIP Message

Multicast Audio Message

Multicast Address

Multicast Port

Times to Play Multicast Message

The extension that will be dialed if “Play Mesage to SIP Extension” is
selected above. Enter up to 64 alphanumeric characters.

Additional caller identification string added to outbound calls. Enter up to
64 alphanumeric characters.

The number of times to repeat the “blacklist” audio file played during the
SIP call. Enter a value between 0 and 65535. 0 will cause the message
to play indefinitely, until the call is terminated.

When selected, the device will multicast the “blacklist” audio file to the
specified address and port.

The multicast address that the “blacklist” audiofile will be played to.

The multicast port that the “blacklist” audofile will be played to.

The number of times the “blacklist” audio file will be played via multicast.
Enter a value between 1 and 65535.

Downloads a file with a maximum of 3 log files, each 1 M.

Clears the on screen display of the log.

Refreshes the on screen display of the log to show the most recent
activity.

Click the Save button to save your configuration settings.

You need to reboot for changes to take effect.

Note:

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark (

) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a speci

fic web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

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Note The device must set time with an NTP Server (see the Device Configuration Page). If an

NTP server is not used, all Valid From and Valid To fields must be set to All.

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Operations Guide 931384A CyberData Corporation

2.4.6.1 Configure the Security Code Page

1. Click the Edit button to open the Configure Security Code page. See Figure 2-18.

Figure 2-18. Configure Security Code Page

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2. On the Configure Security Code page, you may enter values for the parameters indicated in

Ta bl e 2-12.

Table 2-13. Security Code Page Parameters

38

Web Page Item

Description

Security Configuration

Name Enter name.

Code

Val i d From

Enter a security code, maximum 8 digits, must be distinct.

See Section 2.4.6.2, "The “Valid From” and “Valid To”

Settings".

Val i d To

See Section 2.4.6.2, "The “Valid From” and “Valid To”

Settings".

Blacklist

Blacklist is used to deny entry to the specified security
code. Entering a blacklisted code will trigger the buzzer,
and can trigger a call to an extension or a multicast of a
pre-recorded message.

Saves the changes of the security configuration.

Cancels the changes of the security configuration.

Operations Guide 931384A CyberData Corporation

2.4.6.2 The “Valid From” and “Valid To” Settings

ValidFrom and ValidTo fields specify the day(s) a security code is valid, and, optionally the time, in
24:00 format.

The Day of the week can be Mon, Tu e, Wed, Thu, Fri, Sat, Sun, or one of the special identifiers: All,

Wnd, and Wdy.

Wdy indicates weekdays (Monday-Friday).

Wnd indicates weekends (Saturday-Sunday).

All allows entrance at all times.

A valid string consists of a day of the week or a special identifier, plus an optional time, except if
using All, which will not use a time.

Some examples:

<ValidFrom0>Mon9:00</ValidFrom0>

<ValidTo0>Fri17:00</ValidTo0> monday through friday 9am to 5pm

<ValidFrom0>All</ValidFrom0>

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39

<ValidTo0>All</ValidTo0> all day every day

<ValidFrom0>All</ValidFrom0>

<ValidTo0>All12:00</ValidTo0> every day till 12:00

<ValidFrom0>Mon12:00</ValidFrom0>

<ValidTo0>Mon12:00</ValidTo0> times are inclusive - this code is only valid on monday at 12:00

<ValidFrom0>Wdy9:00</ValidFrom0>

<ValidTo0>Wdy17:00</ValidTo0> Weekdays from 9am to 5pm

Note The identifiers in to and from must match (for example, named day/named day, Wdy/

Wdy, Wnd/Wnd, All/All).

Operations Guide 931384A CyberData Corporation

2.4.7 Configure the Network Parameters

CyberData Outdoor Intercom

CyberData Security Keypad

1. Click the Network menu button to open the Network page (Figure 2-19).

Figure 2-19. Network Configuration Page

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2. On the Network page, enter values for the parameters indicated in Ta bl e 2-14.

41

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-14. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking

the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.4.1,

"Factory Default Settings" for factory default settings. Be sure to click

Save and Reboot to store changes when configuring a Static
address.

Hostname This is the hostname provided by the DHCP server. See the DHCP/

DNS server documentation for more information. Enter up to 64
characters.

IP Address Enter the Static IPv4 network address in dotted decimal notation.

Subnet Mask Enter the Subnet Mask in dotted decimal notation.

Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.

DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal

notation.

DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal

notation.

DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will

wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.

VLAN Settings

VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.

Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.

VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of

0 may cause the VLAN ID tag to be ignored.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

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Table 2-14. Network Configuration Parameters (continued)

Web Page Item Description

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

42

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CyberData Security Keypad

Secure Access Control Keypad Setup

2.4.8 Configure the SIP (Session Initiation Protocol) Parameters

1. Click on the SIP menu button to open the SIP page (Figure 2-20).

Figure 2-20. SIP Configuration Page

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2. On the SIP page, enter values for the parameters indicated in Ta b le 2-15.

44

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-15. SIP Configuration Parameters

Web Page Item Description

SIP Settings

Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages

according to the configured SIP settings below.

Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on

this page.

Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST

(Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.

Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a

fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the primary SIP server. This field can accept
entries of up to 255 characters in length.

Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the

user portion of the SIP-URI for the device's extension on the primary SIP server.
Enter up to 64 alphanumeric characters.

Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required

for SIP registration authentication. Enter up to 64 alphanumeric characters.

Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation

or a fully qualified domain name. This parameter also becomes the host portion of
the SIP-URI for the device's extension on the backup SIP server. This field can
accept entries of up to 255 characters in length.

Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes

the user portion of the SIP-URI for the device's extension on the first backup SIP
server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal

notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.

Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter

becomes the user portion of the SIP-URI for the device's extension on the second
backup SIP server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

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Table 2-15. SIP Configuration Parameters (continued)

Web Page Item Description

Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port

when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.

Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages.

The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.

Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or

a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address. When an FQDN is configured,
the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.

Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending

SIP messages to the outbound proxy. A value of 0 will default to 5060. The
supported range is 0-65536. Enter up to 5 digits.

Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP

address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.

Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also

known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.

45

Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot.

Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal.

A value of 0 will disable keep alive packets.

Call Disconnection

Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0

will disable this function. Enter up to 8 digits.

Codec Selection

Force Selected Codec When configured, this option will allow you to force the device to negotiate for the

selected codec. Otherwise, the device will perform codec negotiation using the
default list of supported codecs.

Codec Select the desired codec (only one may be chosen).

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This

port number must be an even number and defaults to 10500. The supported range
is 0-65536. Enter up to 5 digits.

Jitter Buffer Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values

are 50-1000.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Operations Guide 931384A CyberData Corporation

Table 2-15. SIP Configuration Parameters (continued)

Web Page Item Description

Click on the Togg l e H elp button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note The Terminate Call After Delay setting does not require a reboot for the changes to take

effect.

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/connecting-to-ip-pbx-servers/

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CyberData Security Keypad

2.4.9 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the board and will be activated when the board
is removed from the enclosure.

Each sensor can activate the relay, or make a call to an extension and play a pre-recorded audio file.

1. Click Sensor menu button to open the Sensor page (Figure 2-21).

Figure 2-21. Sensor Configuration Page

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2. On the Sensor page, enter values for the parameters indicated in Ta bl e 2-16.

48

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-16. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is

also known as the Sense Input on the device's terminal block.

Buzz on Door Open Timeout When selected, the buzzer will beep until the on board sensor is

deactivated.

Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an

action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.

Activate Relay When selected, the device's on-board relay will be activated until

the on-board door sensor is deactivated.

Make call to extension When selected, the device will call an extension when the on-

board door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the on-board door

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Repeat Sensor Message The number of times to repeat the audio message through the

local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.

Intrusion Sensor Settings

Activate Relay When selected, the device's on-board relay will be activated until

the intrusion sensor is deactivated.

Make call to extension When selected, the device will call an extension when the

intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the intrusion

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Repeat Intrusion Message The number of times to repeat the audio message through the

local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.

Click the Test Door Sensor button to test the door sensor.

Click the Test Intrusion Sensor button to test the Intrusion
sensor.

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Table 2-16. Sensor Configuration Parameters (continued)

Web Page Item Description

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.

Note You must click on the Save button for the changes to take effect.

Note None of the Sensor Configuration Page settings require a reboot for the changes to take

effect.

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2.4.10 Configure the Audio Configuration Parameters

The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the device.

Secure Access Control Keypad Setup

50

1. Click on the A

udiofiles menu button to open the Audiofiles page (Figure 2-22).

Figure 2-22. Audiofiles Configuration Page

2. On the A

Note The question mark icon (

Web Page Item Description

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor Triggered” (24 character limit).

Door Ajar Corresponds to the message “Door

Blacklist Message The audio file that will play if a blacklisted security code is entered.

udiofiles page, enter values for the parameters indicated in Ta bl e 2-17.

) in the following table shows which web page items will be defined

after the To

ggle Help button is pressed.

Table 2-17. Audiofiles Configuration Parameters

Ajar” (24 character limit).

Click on the Browse button to navigate to and select an audio file.

The De

lete button will delete any user uploaded audio and restore the stock audio file.

The Sa

ve button will download a new user audio file to the board once you've selected the
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.

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2.4.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-23 through

Figure 2-25.

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Figure 2-23. Audacity 1

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51

Figure 2-24. Audacity 2

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WAV (Microsoft) signed 16 bit PCM

When you export an audio file with Audacity, save the output as:

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-25. WAV (Microsoft) signed 16 bit PCM

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2.4.11 Configure the Events Parameters

CyberData Security Keypad

The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.

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53

1. Click on the Events men

Figure 2-26. Event Configuration Page

u button to open the Events page (Figure 2-26).

Web Page Item Description

Enable Event Generation The device will send HTTP POST events to the specified remote server and port

Events

Enable Call Start Events When selected, the device will report the start of a SIP call.

Enable Call Terminated Events

Enable Relay Activated Events

Operations Guide 931384A CyberData Corporation

2. On the Events page

Note The question mark icon (

after the To

Table 2-18. Events Configuration Parameters

, enter values for the parameters indicated in Ta bl e 2-18.

) in the following table shows which web page items will be defined

ggle Help button is pressed.

number whenever a certain action takes place. Select an event type below to
generate an HTTP POST event.

When selected, the device will report the end of a SIP call.

When selected, the device will report relay activation.

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Table 2-18. Events Configuration Parameters(continued)

Web Page Item Description

Enable Relay Deactivated Events When selected, the device will report relay deactivation.

54

Enable Power On Events

Enable Sensor Events

Enable Remote Relay Events

Enable Security Events

When selected, the device will report when it boots.

When selected, the device will report when the on-board sensor is activated.

When selected, the device will report when the remote relay (DSR) is activated.

When enabled, the device will report when the intrusion sensor is activated or a
valid security code is entered.

Enable 60 Second Heartbeat Events

When enabled, the device will report a Heartbeat event every 60 seconds. SIP
registration is not required to generate Heartbeat events.

Check All Click on Chec

Uncheck All

Click on Uncheck All to de-select all of the events on the page.

k All to select all of the events on the page.

Event Server

Server IP Address The IPv4 address of the event server in dotted decimal notation.

Server Port

Specify the event server port number. The supported range is 0-65536. Enter up to
5 digits.

Server URL

Generally, the destination URL is the name of the application that receives the
events and the string in the HTTP POST command. It can be a script used to
parse and process the HTTP POST events. Enter up to 127 characters.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Tog gle He l p button, and you will see a question mark
( ) appear next to some of the web page items. Move the mouse pointer to hover
over a question mark to see a short descr

iption of a specific web page item.

Note You must click on the Save button for the changes to take effect.

Note Enabling Event Generation or changing an Event Server setting requires a reboot for the

changes to take effect.

Note Selecting partic

ular events, Check All, or Uncheck All does not require a reboot for the

changes to take effect.

Operations Guide 931384A CyberData Corporation

2.4.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>

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55

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79

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User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded

56

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79

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User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>

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2.4.12 Configure the Door Strike Relay

CyberData Security Keypad

This is the default page when the
device is not associated with any

DSRs

.

Please see the Dual Door
Strike Relay Operations Guide for
more settings and options on the
DSR page when the device is
associated with a DSR.

The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.

The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually
through the web interface, or by using a Windows application.

This section describes operations for running firmware version 4.8 or later of the Dual Door Strike
Relay. If you have an older version of the firmware, then please contact CyberData Technical
Support. The version number appears in the
(Figure 2-27).

1. Click on the DSR menu button to open the DSR page (Figure 2-27).

Figure 2-27. DSR Page (not associated with any DSRs)

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

Discovered Remote Relays section on the DSR page

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2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-19.

59

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-19. DSR Configuration Parameters (not associated with any DSRs)

Web Page Item Description

Remote Relay Settings The settings in this section will activate an associated door strike relay. If a door

strike relay is not associated with the device, then you will only see the words Not
associated with any DSRs.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.

Discovered Remote Relays The Discovered Remote Relays section lists all of the networked door strike relays

on the network. To associate your device with a door strike relay, click on the
Associate button. This action allows the user to configure the door strike relay. Keep
in mind that a device may only be associated with one door strike relay.

Product Type Displays the product type of the remote relay.

IP Address Displays the IP address of the remote relay.

MAC Address Displays the MAC address of the remote relay.

Serial Number Displays the serial number of the remote relay.

Name Displays the name of the remote relay.

Version Displays the version of the remote relay.

Use this button to search for and find any remote relays that are available on the
network.

Use this button to view the settings of a remote relay that has been “discovered” after
pressing the Discover button.

Use this button to associate the remote relay with the device. Only one relay may be
associated with a device.

Use this button to disassociate the remote relay from the device. Only one relay may
be associated with a device. This button is only available when a relay is associated
with a device.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note Associating a DSR does not require a re

boot. However, you should reboot the device after

disassociating a DSR.

Operations Guide 931384A CyberData Corporation

2.4.13 Configure the Autoprovisioning Parameters

CyberData Security Keypad

Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.

Note By default, the device will try to set up its configuration with autoprovisioning.

1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-28.

Figure 2-28. Autoprovisioning Page

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2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-

20.

61

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-20. Autoprovisioning Configuration Parameters

Web Page Item Description

Disable Autoprovisioning Prevent the device from automatically trying to download a

configuration file. See Section 2.4.13.1, "Autoprovisioning" for
more information.

Autoprovisioning Server

Enter the IPv4 address of the provisioning server in dotted
decimal notation.

Autoprovisioning Filename

The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.

Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the

Autoprovisioning Page. Enter up to 256 characters.

A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.

Use tftp

The device will use TFTP (instead of http) to download
autoprovisioning files.

Username

The username used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.

Password

Autoprovisioning Autoupdate 
(in minutes)

Autoprovision at time (HHMMSS)

Autoprovision when idle
(in minutes > 10)

The password used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.

The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

Click the Save button to save your configuration settings.

You need to reboot for changes to take effect.

Note:

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Table 2-20. Autoprovisioning Configuration Parameters (continued)

Web Page Item Description

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark (
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.

Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.4.13.3,

"Download Template Button"

Autoprovisioning log The autoprovisioning log provides information about the latest

toprovisioning attempt (i.e. dhcp options and server

au
accessed and files parsed or not found).

) appear next to

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

62

2.4.13.1 Autoprovisioning

On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
p

reference):

1. The file configured on the autoprovisioning page.

2. A file named according to it's mac address (for example: 0020f7350058.xml).

3. The file 000000cd.xml

The file can be hosted using a standard web server (lik
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.

By default, the device will get its autoprovisioning server from the DHCP options. See Section

2.4.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning

server addresses. If multiple options are set, the device will attempt to download autoprovisioning
f

iles from every server.

The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks f

or DHCP options in the following order:

1. Option 43 - a FQDN or an IP address to an http server

2. Option 72 - an IP address to an http server

e apache, IIS, or nginx), and the device can

3. Option 150 - an IP address to a tftp server

4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.

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You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template button (see Ta bl e 2-20). This file contains every configuration option that can
be set on the board.

2.4.13.1 Autoprovisioning files can contain the whole configuration or a subset of this file, but the
order must not be changed. The first autoprovisioning file can also contain links to other
autoprovisioning files.

The <MiscSettings> section contains some examples of additional autoprovisioning files:

<MiscSettings>
<DeviceName>CyberData SIP Device</DeviceName>
<!-- <AutoprovFile>common.xml</AutoprovFile>-->
<!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-- <AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-- <AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>

After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.

When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.

63

As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).

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The file 0020f7123456.xml contains:

<?xml version="1.0" encoding="utf-8" ?>
<specific>

<MiscSettings>

<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>

</MiscSettings>

</specific>

1. The device will first set it's name to 'Newname'.

2. It will try to download http://example.com/common.xml.

3. It will try to download http://example.com/sip_reg0020f7123456.xml.

4. It will try to download http://example.com/audio0020f7123456.

5. It will try to download http://example.com/device.xml.

The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.

64

Checking for New Autoprovisioning Files after Boot

It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).

The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.

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65

The Autoprovisioning Filename

The autoprovisioning filename can contain a file, a file path, or a directory.

Table 2-21. Autoprovisioning File Name

Autoprovisioning
Filename

config.xml

/path/to/config.xml

subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml

Autoprovisioning

File Downloaded

Server

10.0.1.3 10.0.1.3/config.xml

10.0.1.3 10.0.1.3/path/to/config.xml

TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and

udio files will also be downloaded from this subdirectory.

a

If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.

For example:

The autoprovisioning server is set to “https://www.example.com”

The autoprovisioning filename is set to “cyberdata/”

On boot, the device will try to download:

https://www.example.com/cyberdata/0020f7123456.xml

...and if this fails:

https://www.example.com/cyberdata/000000cd.xml

Audio files and firmware files will also add “cyberdata” to the URL before downloading.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

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66

Autoprovisioning Firmware Updates

<FirmwareSettings>

<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>

</FirmwareSettings>

In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.

The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.

The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage­[device_file_name]).

The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.

The list of valid product strings:

<ProductString>CallButton31</ProductString>

<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

67

Autoprovisioning Example 1

Here's a simple example using four autoprovisioning files to configure two devices:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).

The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:

000000cd.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>

sip_common.xml

<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

sip_0020f7020001.xml

<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>



sip_0020f7020002.xml

<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>

On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.

1. Device1 changes its device name to CyberData Autoprovisioned.

2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.

3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.

68

Autoprovisioning Example 2

Here is another example of setting up your autoprovisioning files:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:

0020f7020001.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>

0020f7020002.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>



common_settings.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.

2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

69

XML Files

Autoprovisioned
Audio Files

XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.

There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:

Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>

From the device specific xml, a pointer to a sip_common file

From the device specific xml, a pointer to the device specific sip_[macaddress].xml

From the common file, a pointer to sip_common.xml

From the common file, a pointer to the device specific (sip_[macaddress].xml)

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.

The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.

Operations Guide 931384A CyberData Corporation

2.4.13.2 Sample dhcpd.conf

#
# Sample configuration file for ISC dhcpd for Debian
#

ddns-update-style none;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;

subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;

option routers 10.0.0.1;
option subnet-mask 255.0.0.0;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

70

option time-offset -8; # Pacific Standard Time

# option www-server 99.99.99.99; # OPTION 72

# option tftp-server-name "10.0.1.52"; # OPTION 66
# option tftp-server-name "http://test.cyberdata.net"; # OPTION 66

# option option-150 10.0.0.252; # OPTION 150

# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43

range 10.10.0.1 10.10.2.1; }

Operations Guide 931384A CyberData Corporation

2.4.13.3 Download Template Button

The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Download Template button.

2. You will see a window that displays the words Downloading xml... (Figure 2-29). The template
that downloads is the basis for the default configuration settings for your unit. The file will be
saved in the location specified in your web browser for downloaded files.

Installing the Secure Access Control Keypad

Figure 2-29. Configuration File

Secure Access Control Keypad Setup

71

3. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit. Save this file as the mac address of your device .xml to use
DHCP autoprovisioning options.

4. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

GENERAL ALERT

Secure Access Control Keypad Setup

2.5 Upgrade the Firmware and Reboot the Intercom

Caution

Equipment Hazard: Devices with a serial number that begins with 4331xxxxx can
only run firmware versions 10.0.0 or later.

2.5.1 Downloading the Firmware

To download the firmware to your computer:

1. Download the latest firmware file from the Downloads tab at the following webpage:

http://www.cyberdata.net/voip/011433/

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

72

3. Log in to the Intercom home page as instructed in Section 2.4.4, "Log in to the Configuration

Home Page".

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

GENERAL ALERT

GENERAL ALERT

v11.7.1

CyberData Security Keypad

Secure Access Control Keypad Setup

4. Click on the Firmware menu button to open the Firmware page. See Figure 2-30.

Caution

Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.5.2,

"Reboot the Device".

Figure 2-30. Firmware Page

73

5. Click on the Br

owse button, and then navigate to the location of the firmware file.

6. Select the firmware file.

7. Click on the Upload b

Note Do not reboot the d

Note This starts the upg

utton.

evice after clicking on the Upload button.

rade process. Once the Intercom has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The Intercom will automatically reboot when the upload is complete. When the countdown
finishes, the Firmware page will refresh. The uploaded firmware filename should be
displayed in the system configuration (indicating a successful upload and reboot).

Caution

Equipment Hazard: Restore the factory defaults after upgrading the firmware. See

Section 2.5.2, "Reboot the Device".

8. Ta bl e 2-22 shows the web page items on the Firmware page.

Table 2-22. Firmware Parameters

Web Page Item Description

Current Firmware Version Shows the current firmware version.

Use the Browse button to navigate to the location of the
firmware file that you want to upload.

Operations Guide 931384A CyberData Corporation

Table 2-22. Firmware Parameters (continued)

Web Page Item Description

Click on the Upload button to automatically upload the selected
firmware and reboot the system.

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

74

Operations Guide 931384A CyberData Corporation

2.5.2 Reboot the Device

v1.0.0

433100001

CyberData Security Keypad

Reboot

To reboot a Intercom, log in to the web page as instructed in Section 2.4.4, "Log in to the

Configuration Home Page".

1. Click on the Reboot button on the Home page (Figure 2-31). A normal restart will occur.

Figure 2-31. Home Page

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

75

Operations Guide 931384A CyberData Corporation

Installing the Secure Access Control Keypad

Secure Access Control Keypad Setup

2.6 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Tab le 2-23 use the free unix utility, wg
can send HTTP POST commands to the device should work.

2.6.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Table 2-23. Command Interface Post Commands

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_relay=yes"

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --no-

k-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

chec
command.cgi" --post-data "call=130"

Terminate active call wget --user admin --password admin --auth-no-challenge --no-

k-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

chec
command.cgi" --post-data "terminate=yes"

Force reboot wget --user admin --password admin --auth-no-challenge --no-

k-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

chec
command.cgi" --post-data "reboot=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no-

k-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

chec
sensor.cgi" --post-data "doortest=yes"

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no-

k-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

chec
sensor.cgi" --post-data "intrusiontest=yes"

et commands. However, any program that

a

76

a.Type and enter all of each http POST command on one line.

Operations Guide 931384A CyberData Corporation

Appendix A: Mounting the Intercom

A.1 Mounting Components

Before you mount the Intercom, make sure that you have received all the parts for each Intercom.
Refer to the following tables.

Table A-1. Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

1 T- 1 5 H To r x K e y

4 Security Torx Screw

77

Table A-2. Optional Accessories (for gooseneck mounting)

Quantity Part Name Illustration

4 Carriage bolt nuts

4 Carriage bolts

4 Carriage bolt washers

Table A-3. Optional Accessories

Quantity Part Name Illustration

1 Spacer for half-inch set conduit

connector

1 531085B hole plug assembly

Operations Guide 931384A CyberData Corporation

A.2 Dimensions

5.198 [132.0] with Hole Plug Installed

DIMENSIONS ARE IN INCHES [MILLIMETER]

2.315 [58.8]

4.000 [101.6]

5.118 [130.0]

4.580 [116.3]

5.118 [130.0]

2.172 [55.2]

ø0.3 [ø7]

ø0.9 [ø22]

3.4 [86]

4.0 [102]

4.6 [116]

5.1 [129]

4.0 [102]

4.6 [116]

5.1 [130]

3.4 [86]

(4 Places)

DIMENSIONS ARE IN INCHES [MILLIMETER]

PROJECTION: THIRD ANGLE

Lug & Nut

Ground

Threaded

#6-32

Hole

Conduit

2.6 [65]

0.7 [19]

ø0.9 [ø22]

Hole

Conduit

Figure A-1. Unit Dimensions—Front and Side View

Mounting the Intercom

Dimensions

78

Figure A-2. Unit Dimensions—Rear View with Mounting Hole Locations

Operations Guide 931384A CyberData Corporation

Mounting the Intercom

(4 PLACES)

5.276 [134.00]

3.380 [85.85]

3.380 [85.85]

0.948 [24.07]

0.874 [22.20]

1.690 [42.93]

1.690 [42.93]

5.202 [132.13]

ø0.280 [ø7.11]

ø0.854 [ø21.69]

Dimensions are in Inches [Millimeter]

3.434 [87.23]

Dimensions

Figure A-3. Shroud Dimensions—Front and Side View with Mounting Hole Locations

79

Operations Guide 931384A CyberData Corporation

A.3 Overview of Installation Types

An overview of the installation types and the required components are provided in Tab le A-4.

Table A-4. Overview of Installation Types

Installation Type What You Need

Outdoor, on surface

011433 Device only

Mounting the Intercom

Overview of Installation Types

80

Outdoor, on surface with shroud (increased resistance)

011433 Device

011188 Weather Shroud (sold separately)

Operations Guide 931384A CyberData Corporation

A.4 Service Loop Cable Routing

Ground Lug

Assembly

Faceplate

Faceplate

Mounting Screws

Flat Head Phillips or

Security Torx

Gang Box

Nut

Service Loop

Wire

Ground

Assembly

Faceplate

Faceplate

Mounting Screws

Flat Head Phillips or

Security Torx

Gang Box

Cable

Network

Service Loop

Figure A-4 and Figure A-5 illustrate a service loop cable routing option for the Secure Access

Control Keypad.

Figure A-4. Ground Cable Service Loop Routing

Mounting the Intercom

Service Loop Cable Routing

81

Figure A-5. Network Cable Service Loop Routing

Operations Guide 931384A CyberData Corporation

A.5 Securing the Enclosure

Assembly

Faceplate

Faceplate

Mounting Screws

Flat Head Phillips or

Security Torx

Gang Box

Torx Key

Note: To mount the device, use methods

compliant with local electrical codes.

GENERAL ALERT

Figure A-6 illustrates how to secure the Secure Access Control Keypad with Torx screws.

Figure A-6. Securing the Enclosure

Mounting the Intercom

Securing the Enclosure

82

Caution

Equipment Hazard: Do not use an electric or power screwdriver to fasten the

face plate and PCB assembly to the gang box. To prevent over-torque damage to
the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause
the gasket to tear, risk moisture intrusion, and effectively void the manufacturer's
warranty.

Operations Guide 931384A CyberData Corporation

A.6 Additional Mounting Options

Connector

1/2" Set Screw

1/2" Conduit

Assembly

Hole Plug

Gang Box

for Desired Conduit

Rotate Gang Box

Assembly

Hole Plug

Assembly

Hole Plug

Fiber Washer

Connector Nut

1/2" Set Screw

[Washer]

[Nut]

[Hole Plug]

Exit Direction

(As Spacer)

Fiber Washer

(As Spacer)

Connector

1/2" Set Screw

Connector Nut

1/2" Set Screw

1/2" Conduit

Gang Box

Side View

A.6.1 Conduit Mounting (Side Entry) (Not Provided)

See Figure A-7 for the conduit mounting option (side entry).

Figure A-7. Conduit Mounting (Side Entry)

Mounting the Intercom

Additional Mounting Options

83

Operations Guide 931384A CyberData Corporation

A.6.2 Goose Neck Mounting Option (Not Provided)

Hole Plug

1/4" Washer (4x)

1/4" Nut (4x)

(REMOVE HOLE PLUG ASSEMBLY

FROM 2-GANG BOX

GOOSENECK

BEFORE FASTEN IT TO SHROUD

1/4" Round Head
Carriage Bolt (4x)

(NOT PROVIDED)

Weather Shroud

Part Number: 011188A

(SOLD SEPARATELY)

Gang Box

Faceplate

Mounting Screws

Flat Head Phillips or

Security Tor x

Assembly

Faceplate

AND/OR GOOSENECK)

Assembly

[Hole Plug]

Hole Plug
Assembly

[Washer]

[Nut]

Assembly

Hole Plug

GOOSENECK

[CUTAWAY VIEW

TO SHOW

CABLE ROUTING]

NETWORK &

GROUND CABLE

Ground Lug

Nut for

Note: To mount the device, use methods

compliant with local electrical codes.

Figure A-8 illustrates a gooseneck mounting option for the Secure Access Control Keypad.

Figure A-8. Optional Goose Neck Mounting

Mounting the Intercom

Additional Mounting Options

84

Operations Guide 931384A CyberData Corporation

Appendix B: Setting up a TFTP Server

B.1 Set up a TFTP Server

Autoprovisioning requires a TFTP server for hosting the configuration file.

B.1.1 In a LINUX Environment

To set up a TFTP server on LINUX:

1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.

2. Run the following command where /tftpboot/ is the path to the directory you created in

Step 1: the directory that contains the files to be uploaded. For example:

85

in.tftpd -l -s /tftpboot/your_directory_name

B.1.2 In a Windows Environment

You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download from the following
website address:

http://www.cyberdata.net/assets/common/Solarwinds.zip

To set up a TFTP server on Windows:

1. Install and start the software.

2. Select File/Configure/Security tab/Transmit Only.

3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.

Operations Guide 931384A CyberData Corporation

Appendix C: Troubleshooting/Technical Support

C.1 Frequently Asked Questions (FAQ)

To see a list of frequently asked questions for your product, click on the FAQs tab at the following
webpage:

http://www.cyberdata.net/voip/011433/

C.2 Documentation

The documentation for this product is released in an English language version only.

To download PDF copies of CyberData product documentation, click on the Downloads tab at the
following webpage:

86

http://www.cyberdata.net/voip/011433/

Operations Guide 931384A CyberData Corporation

C.3 Contact Information

Troubleshooting/Technical Support

Contact Information

87

Contact

Sales

Technical 
Support

CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)
Fax: [phone]

Sales 831-373-2601, Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:

http://support.cyberdata.net/

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.

Phone: [phone], Extension 333

C.4 Warranty and RMA Information

The most recent warranty and RMA information is available at the following website address:

http://support.cyberdata.net/

Operations Guide 931384A CyberData Corporation

Index

88

Numerics

16 AWG gauge wire 9

A

activate relay (door sensor) 48
activate relay (intrusion sensor) 48
activity LED 17
address, configuration login 23
alternative power input 6
audio configuration 50
audio configuration page 50
audio encodings 5
audio files, user-created 51
autoprovision at time (HHMMSS) 61
autoprovision when idle (in minutes > 10) 61
autoprovisioning 62

download template button 62

setting up a TFTP server 85
autoprovisioning autoupdate (in minutes) 61
autoprovisioning configuration 60, 61
autoprovisioning filename 61
autoprovisioning server (IP Address) 61

B

backup SIP server 1 44
backup SIP server 2 44
backup SIP servers, SIP server

backups 44

C

changing

the web access password 27
Cisco SRST 44
command interface 76
commands 76
conduit mounting option (not provided) 84
configurable parameters 28, 41
configuration

audio 50

default IP settings 19

door sensor 47

intrusion sensor 47

network 40

SIP 43
configuration home page 23
configuration page

configurable parameters 28, 41
contact information 87
contact information for CyberData 87
current network settings 41
CyberData contact information 87

D

default

gateway 19

IP address 19

subnet mask 19

username and password 19

web login username and password 23
default gateway 19, 41
default intercom settings 18
default IP settings 19
default login address 23
default settings 88
device configuration 27

device configuration parameters 61

the device configuration page 60
device configuration page 27
device configuration parameters 28
device configuration password

changing for web configuration access 27
DHCP Client 5
dial out extension (door sensor) 48
dial out extension (intrusion sensor) 48
dial out extension strings 47
dimensions 6, 78

shroud dimensions and mounting hole locations 79

unit dimensions—front and side view 78

unit dimensions—rear view and mounting hole

locations
discovery utility program 23
DNS server 41
door sensor 47, 48

activate relay 48
dial out extension 48
door open timeout 48

door sensor normally closed 35, 48
download autoprovisioning template button 62
DTMF tones (using rfc2833) 47

78

Operations Guide 931384A CyberData Corporation

Index

89

E

electric screwdriver 82
ethernet I/F 6
expiration time for SIP server lease 45
export settings 25

F

factory default settings 18
fastening, gang box 82
firmware

where to get the latest firmware 72

G

gang box, fastening 82
gasket, avoid over-torque damage 82
get autoprovisioning template 62
GMT table 31
GMT time 31
goose neck mounting option (not provided) 84
ground cable installation 81

H

home page 23
http POST command 76
http web-based configuration 5

J

J3 terminal block, 16 AWG gauge wire 9

L

lease, SIP server expiration time 45
LED

green link LED 17

yellow activity LED 17
link LED 17
Linux, setting up a TFTP server on 85
local SIP port 45
log in address 23

M

mounting 77

additional mounting options 83

conduit mounting option (not provided) 84

goose neck mounting option (not provided) 84

ground cable installation 81

optional accessories 77

overview of installation types 77, 80

rear conduit network cable entry restrictions (without

shroud)
securing the intercom 82
service loop cable routing 81
side conduit network cable entry restrictions 81

mounting components 77
multicast configuration 50

81

I

identifier names (PST, EDT, IST, MUT) 31
identifying your product 1
import settings 25
import/export settings 25
installation, typical intercom system 2
intrusion sensor 47, 48

activate relay 48

dial out extension 48
IP address 19, 41
IP addressing

default

IP addressing setting 19

Operations Guide 931384A CyberData Corporation

N

navigation (web page) 20
navigation table 20
network configuration 40
Nightringer 9, 71
NTP server 28

O

on-board relay 6, 10
overview of installation types 80

Index

90

P

packet time 5
part number 6
parts list 7
password

for SIP server login 44

login 23

restoring the default 19
payload types 6
port

local SIP 45

remote SIP 45
posix timezone string

timezone string 28
POST command 76
power input 6

alternative 6
power screwdriver 82
product features 4
product overview

product features 4

product specifications 6

supported protocols 5

supported SIP servers 5

typical system installation 2
product specifications 6
protocol 6
protocols supported 5

service loop cable routing 81
set time with external NTP server on boot 28
setting up the device 9
settings, default 18
shroud dimensions and mounting hole locations 79
side conduit network cable entry restrictions 81
SIP

enable SIP operation 44
local SIP port 45

user ID 44
SIP configuration 43
SIP configuration parameters

outbound proxy 45

registration and expiration, SIP server lease 45

unregister on reboot 45

user ID, SIP 44
SIP registration 44
SIP remote SIP port 45
SIP server 44

password for login 44

SIP servers supported 5

unregister from 45

user ID for login 44
SIP server configuration 44
SRST 44
subnet mask 19, 41
supported protocols 5

R

rear conduit network cable entry restrictions (without

shroud)
reboot 74, 75
remote SIP port 45
resetting the IP address to the default 77, 86
restoring factory default settings 18, 88
RJ-45 16
rport discovery setting, disabling 45
RTFM jumper 18
RTP/AVP 5

81

S

sales 87
securing the device 82
sensor setup page 47, 58
sensor setup parameters 47
sensors 48
server address, SIP 44
service 87

T

tech support 87
technical support, contact information 87
terminal block, 16 AWG gauge wire 9
TFTP server 5, 85
time zone string examples 31

U

unit dimensions—front and side view 78
unit dimensions—rear view and mounting hole

locations

user ID

for SIP server login 44

username

changing for web configuration access 27
default for web configuration access 23
restoring the default 19

78

V

VLAN ID 41

Operations Guide 931384A CyberData Corporation

VLAN Priority 41
VLAN tagging support 41
VLAN tags 41

W

warranty policy at CyberData 87
web access password 19
web access username 19
web configuration log in address 23
web page

navigation 20
web page navigation 20
wget, free unix utility 76
Windows, setting up a TFTP server on 85
wiring the circuit 11

devices less than 1A at 30 VDC 11

Index

91

Operations Guide 931384A CyberData Corporation