This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
CyberData Corporation930809UOperations Guide
Page 3
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
General Alert
This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictorial alert indicates the Earth grounding connection point.
CyberData Corporation930809UOperations Guide
Page 4
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The enclosure of the device is not rated for any AC voltages!
Warn in g
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warn in g
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
Warn in g
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
CyberData Corporation930809UOperations Guide
Page 5
Revision Information
Revision 930809U, which corresponds to firmware version 11.7.1, was released on March 17, 2017,
and has the following changes:
•Updates Figure 1-1, "Model Number Label"
•Updates Ta bl e 1-1, "Specifications" to add IP Rating and Compliance
•Adds Section 1.7, "Compliance"
•Adds Section 2.4, "Connecting an Auxiliary RGB Strobe to the Intercom"
•Adds Section 2.5, "Connecting a SIP RGB Strobe to the Intercom"
•Updates Figure 2-20, "Home Page"
•Updates Figure 2-21, "Device Configuration Page"
•Updates Figure 2-23, "Button Configuration Page"
•Updates Figure 2-25, "SIP Configuration Page"
•Updates Figure 2-26, "SIP Page Set to Point-to-Point Mode"
C.3 Contact Information ..............................................................................................................111
C.4 Warranty and RMA Information ............................................................................................111
Index 112
ii
Operations Guide930809UCyberData Corporation
Page 9
1 Product Overview
SIP OUTDOOR INTERCOM WITH KEYPAD
011214E / 021106Q5
www.cyberdata.net
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAN ICES-3 (A)/NMB-3(A)
V11.7.1
00:20:F7:03:83:CA
214100001
Model number
Serial number begins with 2141
1.1 How to Identify This Product
To identify the SIP Outdoor Intercom with Keypad, look for a model number label similar to the one
shown in
•The model number on the label should be 011214.
•The serial number on the label should begin with 2141.
Figure 1-1. Confirm the following:
Figure 1-1. Model Number Label
1
Operations Guide930809UCyberData Corporation
Page 10
1.2 Typical System Installation
Intercom with Keypad
802.3af Compliant Ethernet Switch
IP PhoneIP PBX Server
Intercom with Keypad
802.3af Compliant Ethernet Switch
IP PhoneIP PBX Server
A CyberData Strobe Product
(such as the 011288 Auxiliary
RGB Strobe or the 011376 SIP
RGB Strobe) (sold separately)*
*See the Quick-Reference Placemat or Operations Guide of the
relevant CyberData Strobe product for connection specifics.
The following figures illustrate how the SIP Outdoor Intercom with Keypad can be installed as part of
a VoIP phone system.
Figure 1-2. Typical Installation
Product Overview
Typical System Installation
2
Figure 1-3. Installation with the Auxiliary RGB Strobe or the SIP RGB Strobe
Operations Guide930809UCyberData Corporation
Page 11
Figure 1-4. Installation with the Door Strike Relay Module
Intercom with Keypad
802.3af Compliant Ethernet Switch
IP PhoneIP PBX ServerDoor Strike
011269 Door Strike Relay
Module (sold separately)*
*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.
Intercom with Keypad
802.3at Compliant Ethernet Switch
IP PhoneIP PBX ServerDoor Strike
011375 Network Dual
Door Strike Relay
(sold separately)*
*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.
Door Strike
Product Overview
Typical System Installation
3
Figure 1-5. Installation with the Network Dual Door Strike Relay
Operations Guide930809UCyberData Corporation
Page 12
1.3 Product Features
The SIP Outdoor Intercom with Keypad has the following features:
•Optional red/green/blue/white strobe kit connection available (part# 011288)
•Integrates with Network Dual Door Strike Relay Module (part# 011375) and Door Strike Relay
Module (part# 011269)
•Enhanced acoustic echo canceler
•PoE 802.3af enabled (Power-over-Ethernet)
•12-key keypad with backlight
•Programmable speed dial
•SIP compliant
•Full-duplex voice operation
•Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment
•Streamlined case design
•Optional weather shroud for even greater weather protection
•Network web management and firmware download
•Network adjustable speaker volume
•Concurrent SIP and multicast paging
•Dry relay contact for auxiliary control
•Door closure and tamper alert signal
•Downloadable alert, ringtones and callout messages
Product Overview
Product Features
4
Operations Guide930809UCyberData Corporation
Page 13
1.4 Supported Protocols
The Intercom supports:
•SIP
•HTTP Web-based configuration
•Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
•DHCP Client
•Dynamically assigns IP addresses in addition to the option to use static addressing.
•TFTP Client
•Facilitates hosting for the Autoprovisioning configuration file.
•RTP
•RTP/AVP - Audio Video Profile
•Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
G.722
Packet Time 20 ms
Product Overview
Supported Protocols
5
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
Power InputPoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply
Speaker Output2 Watts Peak Power
On-Board Relay1A at 30 VDC
Operating Temperature-10° C to 50° C [14° F to 122° F]
Payload TypesG711, A-law and µ-law, G.722
Dimensions
Weight
Boxed Weight
ComplianceCE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN
IP RatingIP65
b
7.480 in. [190 mm] Length
2.284 in. [58 mm] Width
5.118 in. [130 mm] Height
2.8 lbs. [1.27 kg]
4.0 lbs. [1.81 kg]
Weather Shroud is 1.2 lbs. [0.54 kg]
0950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class
6
A, IEEE 802.3 Compliant
Product Overview
Specifications
a
6
Part Number011214
011215 Weather Shroud (sold separately)
a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage
the device and void the product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product
facing you.
Operations Guide930809UCyberData Corporation
Page 15
1.7 Compliance
1.7.1 CE Testing
CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
The Declaration of Conformity can be supplied upon request.
1.7.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Product Overview
Compliance
7
Operations Guide930809UCyberData Corporation
Page 16
2 Installing the SIP Outdoor Intercom with
Keypad
2.1 Parts List
Ta bl e 2-2 illustrates the parts for the SIP Outdoor Intercom with Keypad.
NoteSee Appendix A, "Mounting the SIP Outdoor Intercom with Keypad" for physical mounting
information.
Table 2-2. Parts List
QuantityPart NameIllustration
1SIP Outdoor Intercom with Keypad Assembly
8
1Installation Quick Reference Guide
1Mounting Accessory Kit
Operations Guide930809UCyberData Corporation
Page 17
2.2 Intercom Components
Call Button
Microphone Hole
Speaker Drain Hole
See Section 2.2.1, "Call Button
and Indicator Light" for
information about the functionality
of the Call Button.
Keypad
See Section 2.2.2, "Dialing from
the Keypad" for
information about the functionality
of the keypad.
Figure 2-1 shows the components of the Intercom.
Figure 2-1. Intercom Components
Installing the SIP Outdoor Intercom with Keypad
9
Operations Guide930809UCyberData Corporation
Page 18
2.2.1 Call Button and Indicator Light
Call button and indicator light
2.2.1.1 Indicator Light Function
•Upon initial power or reset, the Call Button LED will illuminate.
•During network setup the Call Button LED will blink 10 times per second until the device can find
a network address. This can take from 5 to 60 seconds.
•When the software has finished initialization, the Call Button LED will blink twice.
•When a call is established (not just ringing), the Call Button LED will blink.
•On the Device Configuration Page, there is an option called Button and Keypad Lit when Idle. This option sets the normal state for the indicator light. The indicator light will still blink
during initialization and calls.
•The indicator light flashes briefly at the beginning of RTFM mode.
Figure 2-2. Call Button and Indicator Light
Installing the SIP Outdoor Intercom with Keypad
Call Button and Indicator Light
10
2.2.2 Dialing from the Keypad
•See the Enable Telephone Operation setting in Section 2.6.6, "Configure the Button
Parameters".
Operations Guide930809UCyberData Corporation
Page 19
2.3 Intercom Setup
GENERAL ALERT
0.25"
Terminal Block
Wire (IN)
can accept 16 AWG wire
1
8
Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"
*Contacts 1 and 2 on the terminal block are only for
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.
3
4
Use a 3.17 mm (1/8-inch) flat blade
screwdriver for the terminal block screws
2.3.1 Intercom Connections
Figure 2-3 shows the pin connections on the terminal block. This terminal block can accept
16 AWG gauge wire.
Installing the SIP Outdoor Intercom with Keypad
Intercom Connections
11
NoteAs an alternative to
Power Supply into the terminal block.
Caution
Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering
the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
Figure 2-3. Connections and Alternate Power Input
using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated
Operations Guide930809UCyberData Corporation
Page 20
2.3.1.1 Remote Switch Connection
Terminal Block
7
8
Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.
Figure 2-4. Remote Switch Connection
Installing the SIP Outdoor Intercom with Keypad
Intercom Connections
12
Operations Guide930809UCyberData Corporation
Page 21
2.3.2 Using the On-Board Relay
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
Warning
Electrical Hazard: The relay does not support AC powered door strikes.
Any use of this relay beyond its normal o
product and is not covered under our warranty policy.
Installing the SIP Outdoor Intercom with Keypad
Using the On-Board Relay
perating range can cause damage to the
13
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.
This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
1 Amp @ 30 VDC. Inductive loads can cause excess
ctive type and the relay is limited to a maximum of
ive “hum” and can interfere with or damage the
unit’s electronics.
We highly recommend that inductive load and high current
devices use our Door Strike Intermediate
Relay product (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram
with External Power Source").
This relay interface also has a general purpose input port that can be used to monitor an external
s
witch and generate an event.
For more information on the sensor options, see the Sensor Configuration Page on the web
interface.
Operations Guide930809UCyberData Corporation
Page 22
2.3.3 Wiring the Circuit
LED Strobe Light
DC Source
+
1 A @ 30 VDC
Sense Input
Terminal Block of the CyberData Device
1
8
The terminal block can accept 16 AWG stranded wire.
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
2.3.3.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-5 for the wiring diagram.
When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the CyberData Network Dual Door Strike Relay (CD#
011375) (see
Source").
Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power
Figure 2-5. Devices Less than 1A at 30 VDC
Installing the SIP Outdoor Intercom with Keypad
Wiring the Circuit
14
Operations Guide930809UCyberData Corporation
Page 23
Installing the SIP Outdoor Intercom with Keypad
GENERAL ALERT
Sense Input 2
DC Source 2
AC Source 2
OR
+
802.3af Compliant Ethernet Switch
CyberData
Aux Button 2
Device
The relay connection maximum wire
size is 12 gauge stranded wire.
Door Strike
Sense Input 1
DC Source 1
AC Source 1
OR
+
Aux Button1
*
Door Strike
*
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.6.13, "Configure the Door Strike
Relay" for configuration options.
Wiring the Circuit
2.3.3.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source
For wiring an electronic door strike to work over a network, we recommend the use of our external
Network Dual Door Strike Relay (CD# 011375).
This product provides an easier method of connecting standard door strikes as well as AC and
h
igher voltage devices. See Figure 2-6 and Figure 2-7 for the wiring diagrams.
Warn in g
Electrical Hazard: Hazardous voltages may be present. No user serviceable
part inside. Refer to qualified service personnel for connecting or servicing.
Figure 2-6. Network Dual Door Strike Relay Wiring Diagram with External Power Source
15
Operations Guide930809UCyberData Corporation
Page 24
Installing the SIP Outdoor Intercom with Keypad
Sense Input 2Aux Button 2Sense Input 1Aux Button1
Door Strike
*
Door Strike
*
802.3at Compliant Ethernet Switch
Internal 12VDC
source (500 mA
maximum)
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.6.13, "Configure the Door Strike
Relay" for configuration options.
CyberData
Device
The relay connection maximum wire
size is 12 gauge stranded wire.
2.3.3.3 Network Dual Door Strike Relay Wiring Diagram Using PoE+
Figure 2-7. Network Dual Door Strike Relay Wiring Diagram Using PoE+
Wiring the Circuit
16
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Operations Guide930809UCyberData Corporation
Page 25
Installing the SIP Outdoor Intercom with Keypad
Door LockSense Input
The terminal block can accept 16 AWG stranded wire.
DC Source
AC Source
OR
+
1
8
Terminal Block
See the Door Strike Relay Operations Guide for
connection specifics.
See Section 2.6.13, "Configure the Door Strike
Relay" for configuration options.
2.3.3.4 Door Strike Relay Module Wiring Diagram from Intercom
For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module
(CD# 011269).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See
Figure 2-8. Door Strike Relay Module Wiring Diagram from Intercom
Figure 2-8 for the wiring diagram.
Wiring the Circuit
17
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Operations Guide930809UCyberData Corporation
Page 26
Installing the SIP Outdoor Intercom with Keypad
J1
Auxiliary RGB Strobe Board
J1
to
JX
JX
Intercom Board
to
JX
SIP RGB Strobe Board
JX
to
JX
JX
Intercom Board
to
Wiring the Circuit
2.4 Connecting an Auxiliary RGB Strobe to the Intercom
1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the Intercom
as shown in Figure 2-9.
Figure 2-9. Connecting the Auxiliary RGB Strobe Kit to the Intercom
18
2.5 Connecting a SIP RGB Strobe to the Intercom
1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as
shown in Figure 2-10.
Figure 2-10. Connecting the SIP RGB Strobe to the Intercom
Operations Guide930809UCyberData Corporation
Page 27
2.5.1 Intercom Connectors
JY
See the following figures and tables to identify the connectors and functions of the Intercom.
Installing the SIP Outdoor Intercom with Keypad
Figure 2-11. Connector Locations
Intercom Connectors
19
Table 2-3. Connector Functions
ConnectorFunction
JBTNCall Button LED Interface
JMIC1Microphone Interface
JSPKRSpeaker Interface
JKPADKeypad Interface (Not Used)
JYI²C 5V Peripheral Bus
JP10Disables the intrusion sensor when installed.
JBT1Touch Button — 1 Interface (Not Used)
JBT2Touch Button — 2 Interface (Not Used)
Operations Guide930809UCyberData Corporation
Page 28
Installing the SIP Outdoor Intercom with Keypad
Figure 2-12. Connector Locations
Intercom Connectors
20
Table 2-4. Connector Functions
ConnectorFunction
J1PoE Network Connection (RJ-45 ethernet)
JAECAEC Configuration Interface (Factory Use Only)
JIOTerminal Block (see Figure 2-3)
JCONConsole Port (Factory Use Only)
JP1Reset jumper
a
JSPIReserved (Factory Use Only)
JTAGJTAG (Factory Use Only)
JXAuxiliary Strobe Connector
SW1See Section 2.5.3, "RTFM Button"
a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.
Operations Guide930809UCyberData Corporation
Page 29
Installing the SIP Outdoor Intercom with Keypad
Link
Activity
2.5.2 Activity and Link LEDs
2.5.2.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
•The square, AMBERLink/Activity LED blinks when there is network activity (see Figure 2-13).
•The square, GREEN100Mb Link LED above the Ethernet port indicates that the network
connection has been established (see
Figure 2-13. Activity and Link LED
Figure 2-13).
Activity and Link LEDs
21
Operations Guide930809UCyberData Corporation
Page 30
2.5.3 RTFM Button
RTFM button (SW1)
When the Intercom is operational and linked to the network, you can use the Reset Test Function
Management (RTFM) button (see SW1 in
confirm the Intercom’s IP Address and test to see if the audio is working.
NoteYou must do these tests prior to final assembly.
Installing the SIP Outdoor Intercom with Keypad
Figure 2-14) on the Intercom board to announce and
Figure 2-14. RTFM Button
RTFM Button
22
Operations Guide930809UCyberData Corporation
Page 31
2.5.3.1 Announcing the IP Address
RTFM button (SW1)
To announce a device’s current IP address:
1. Press and release the RTFM button (see SW1 in Figure 2-15) within a five second window.
NoteThe device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
NotePressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
Installing the SIP Outdoor Intercom with Keypad
Figure 2-15. RTFM Button
RTFM Button
23
Operations Guide930809UCyberData Corporation
Page 32
2.5.3.2 Restoring the Factory Default Settings
RTFM button (SW1)
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
NoteEach Intercom is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (see SW1 in Figure 2-16) for more than five seconds.
2. The device announces that it is restoring the factory default settings.
NoteThe device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-16. RTFM Button
Installing the SIP Outdoor Intercom with Keypad
Adjust the Volume
24
2.5.4 Adjust the Volume
You can adjust the volume through the Device Configuration Page.
Operations Guide930809UCyberData Corporation
Page 33
Installing the SIP Outdoor Intercom with Keypad
2.6 Configure the Intercom Parameters
To configure the Intercom online, use a standard web browser.
Factory Default Settings
25
Configure each Intercom and verify its operation bef
an Intercom, refer to
Appendix A, "Mounting the SIP Outdoor Intercom with Keypad" for instructions.
2.6.1 Factory Default Settings
All Intercoms are initially configured with the following default IP settings:
When configuring more than one Intercom, attach the Intercoms to the network and configure one at
a
time to avoid IP address conflicts.
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
a. Default if there is not a DHCP server present.
ore you mount it. When you are ready to mount
Table 2-5. Factory Default Settings
10.10.10.10
255.0.0.0
10.0.0.1
Operations Guide930809UCyberData Corporation
Page 34
2.6.2 Intercom Web Page Navigation
Ta bl e 2-6 shows the navigation buttons that you will see on every Intercom web page.
Table 2-6. Web Page Navigation
Web Page ItemDescription
Installing the SIP Outdoor Intercom with Keypad
Link to the Home page.
Link to the Device page.
Intercom Web Page Navigation
26
Link to the Buttons
Link to the Netw
Link to go to the SIP page.
Link to the Multicast page.
Link to the Sensor page.
Link to the Audiofiles page.
Link to the Events page.
Link to the Door Strike Rela
Link to the A
page.
ork page.
utoprovisioning page.
y page.
Link to the Firmware page.
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2.6.3 Using the Toggle Help Button
Toggle Help button
Question mark
appears next to the
web page items
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
Installing the SIP Outdoor Intercom with Keypad
Using the Toggle Help Button
27
1. Click on the T
oggle Help button that is on the UI webpage. See Figure 2-17 and Figure 2-18.
Figure 2-17. Toggle/Help Button
2. You will see a question mark (
) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-18.
Figure 2-18. Toggle Help Button and Question Marks
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Installing the SIP Outdoor Intercom with Keypad
A short description of the
web page item will appear
Question mark
Using the Toggle Help Button
3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web
page item will appear. See Figure 2-19.
Figure 2-19. Short Description Provided by the Help Feature
28
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2.6.4 Log in to the Configuration Home Page
1. Open your browser to the Intercom IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the Intercom.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following link:
NoteThe Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-20):
Installing the SIP Outdoor Intercom with Keypad
Log in to the Configuration Home Page
29
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Figure 2-20. Home Page
v11.7.1
214100452
Installing the SIP Outdoor Intercom with Keypad
Log in to the Configuration Home Page
30
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Installing the SIP Outdoor Intercom with Keypad
Log in to the Configuration Home Page
3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-7.
31
NoteThe question mark icon (
after the T
oggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-7. Home Page Overview
Web Page ItemDescription
Admin Settings
Username The username to access the web interface. Enter up to 25 characters.
Password
Confirm Password
The password to access the web interface. Enter up to 25 characters.
Confirm the web interface password.
Current Status
Serial NumberShows the device serial number.
Mac AddressShows the device Mac address.
Firmware VersionShows the current firmware version.
IP AddressingShows the current IP addressing setting (DHCP or static).
IP AddressShows the current IP address.
Subnet MaskShows the current subnet mask address.
Default GatewayShows the current default gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
SIP VolumeShows the current SIP volume level.
Multicast VolumeShows the current Multicast volume level.
Ring VolumeShows the current Ring volume level.
Sensor VolumeShows the current Sensor volume level.
Push to Talk VolumeShows the current Push to Talk volume level.
Volume BoostShows the current Volume Boost level.
Microphone GainShows the current Microphone Gain level.
Push to Talk Microphone GainShows the current Push to Talk Microphone Gain level.
SIP ModeShows the current status of the SIP mode.
Multicast ModeShows the current status of the Multicast mode.
Event ReportingShows the current status of the Event Reporting mode.
NightringerShows the current status of the
Primary SIP ServerShows the current status of the Pr
Nightringer mode.
imary SIP Server.
Backup Server 1Shows the current status of Backup Server 1.
Backup Server 2Shows the current status of Backup Server 2.
Nightringer Server
Shows the current status of Nightringer Server.
Import Settings
Use this button to select a configuration file to import.
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Table 2-7. Home Page Overview (continued)
Web Page ItemDescription
After selecting a configuration file, click Import to import the configuration from
the selected file. Then, click Save and Reboot to store changes.
Export Settings
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question
mark (
) appear next to some of the web page items. Move the mouse pointer
to hover over a question mark to see a short description of a specific web page
item.
Installing the SIP Outdoor Intercom with Keypad
Log in to the Configuration Home Page
32
NoteThe user name and password will be saved immediately, but the user will not be prompted
to enter them until there is a reboot. It is advisable to restart the web browser after this
change.
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2.6.5 Configure the Device
1. Click the Device menu button to open the Device page. See Figure 2-21.
Figure 2-21. Device Configuration Page
Installing the SIP Outdoor Intercom with Keypad
Configure the Device
33
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Installing the SIP Outdoor Intercom with Keypad
Configure the Device
2. On the Device page, you may enter values for the parameters indicated in Tab l e 2-8.
34
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-8. Device Configuration Parameters
Web Page ItemDescription
Volume Settings (0-9)
SIP Volume Set the speaker volume for a SIP call. A value of 0 will mute the
speaker during SIP calls.
Multicast Volume
Set the speaker volume for multicast audio streams. A value of 0 will
mute the speaker during multicasts.
Ring Volume
Set the ring volume for incoming calls. A value of 0 will mute the
speaker instead of playing the ring tone when Auto-Answer Incoming
Calls is disabled.
Sensor Volume
Set the speaker volume for playing sensor activated audio. A value of
0 will mute the speaker during sensor activated audio.
Push to Talk Volume
Set the speaker volume for Push to Talk operation. A value of 0 will
mute the speaker in Push to Talk mode.
Volume Boost:
No Volume Boost
Volume Boost 1
Volume Boost 2
Volume Boost 3
Set the Boost level to increase the volume output of the speaker.
Using Volume Boost may introduce audio clips or cause the device to
drop from full duplex to half duplex operation.
Normal operation of the product can be met with volume levels 0
h 9. 0 being mute and 9 being the loudest volume that in a
throug
normal arm's length and average background noise, will enable full
duplex operation and give the best quality of sound output.
If the user would like a higher output from the speaker, the Boost
settings are available. However, operation in Boost Mode may
overdrive or clip the audio if, for example, the phone that is
connected has a high microphone gain or if the person has a loud
voice talking too close to the microphone.
The acoustic echo canceller also has a harder time maintaining full
plex operation when in the Boost Mode. The product may drop
du
from full duplex operation into half/duplex mode while in Boost Mode.
Contact CyberData support for additional information if needed.
Microphone Settings (0-9)
Microphone Gain Set the microphone gain level.
Push to Talk Microphone Gain
Set the microphone gain level for Push to Talk operation.
Clock Settings
Set Time with NTP Server on boot When selected, the time is set with an external NTP server when the
device restarts.
NTP Server
Use this field to set the address (in IPv4 dotted decimal notation or
as a canonical name) for the NTP Server. This field can accept
canonical names of up to 64 characters in length.
Posix Timezone String
See Section 2.6.5.1, "Time Zone Strings" for information about how
to use the Posix Timezone String to specify time zone and daylight
sa
vings time where applicable. Enter up to 63 characters.
Periodically sync time with server When selected, the time is periodically updated with the NTP server
at the configured interval below.
Time update period (in hours)
The time interval after which the device will contact the NTP server to
update the time. Enter up to 4 digits.
Current Time
Allows you to input the current time. (6 character limit)
Relay Settings
Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the
phone during a SIP call with the device. RFC2833 DTMF payload
types are supported.
35
Relay Pulse Code
DTMF code used to pulse the relay when entered on a phone during
a SIP call with the device. Relay will activate for Relay Pulse Duration
seconds then deactivate. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).
Relay Pulse Duration (in seconds)
The length of time (in seconds) during which the relay will be
activated when the DTMF Relay Activation Code is detected. Enter
up to 5 digits.
Relay Activation Code
Activation code used to activate the relay when entered on a phone
during a SIP call with the device. Relay will be active indefinitely, or
until the DTMF Relay Deactivation code is entered. Activate Relay
with DTMF Code must be enabled. Enter up to 25 digits (* and # are
supported).
Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a
SIP call with the device. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).
Play tone during DTMF Activation
When selected, the device will play a tone out of the speaker upon
DTMF relay activation. The tone plays for the DTMF Activation
Duration (in seconds).
Activate Relay During Ring
When selected, the relay will be activated for as long as the device is
ringing. When Auto-Answer Incoming Calls is enabled, the device will
not ring and this option does nothing.
Activate Relay During Night Ring
When selected, the relay will be activated as long as the Nightringer
extension is ringing.
Activate Relay While Call Active
When selected, the relay will be activated as long as the SIP call is
active.
Activate Relay on Button Press
When selected, the relay will be activated when the Call button is
pressed.
Relay on Button Press Duration
The length of time (in seconds) during which the relay will be
activated when the Call button is pressed. Enter up to 5 digits. A
Relay on Button Press Duration value of 0 will pulse the relay once
when the Call button is pressed.
Device Name Type the device name. Enter up to 25 characters.
Auto-Answer Incoming Calls
When selected, the device will automatically answer incoming calls.
When Auto-Answer Incoming Calls is disabled, the device will play a
ring tone (corresponds to Ring Tone on the Audiofiles page) out of
the speaker until someone presses the Call button to answer the call
or the caller disconnects before the call can be answered.
Button Lit When Idle
When selected, the Call button LED is illuminated while the device is
idle (a call is not in progress).
Configure the Device
36
Button Brightness (0-255)
The desired Call button LED brightness level. Acceptable values are
0-255, where 0 is the dimmest and 255 is the brightest. Enter up to
three digits.
Play Ringback Tone
When selected, the device will play a ringback tone (corresponds to
Ringback Tone on the Audiofiles page) out of the speaker while
placing an outbound call. The Ringback Tone will play until the call is
answered.
Enable Push to Talk
This option is for noisy environments. When enabled, the
microphone will be muted normally. When the Call button is pressed
and held, it will unmute the microphone and allow the operator to
send audio back. Using Push to Talk prevents the operator from
terminating a call by pressing the Call button. The call must be
terminated by the phone user.
Enable DTMF Push to Talk
This option is for noisy environments. When enabled, in an active
call, the remote phone can force receive only audio (setting the mic
gain to max and muting the speaker) by pressing the * key.
Pressing the # key will force send only audio (setting the max
speaker volume and muting the mic). Pressing the 0 key will restore
full duplex operation with the normal microphone and speaker
volume.
Prevent Call Termination When this option is enabled, a call cannot be terminated using the
call button.
Disable HTTPS (NOT recommended)
Disables the encrypted connection to the webpage. We do not
recommend disabling HTTPS for security reasons.
Click on the Test Audio button to do an audio test. When the Test Audio button is pressed, you will hear a voice message for testing
the device audio quality and volume.
Click on the Test Microphone button to do a microphone test. When
the Test Microphone button is pressed, the following occurs:
1. The device will immediately start recording 3 seconds of audio.
2. The device will beep (indicating the end of recording).
3. The device will play back the recorded audio.
Click on the Test Relay button to do a relay test.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark (
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
NoteThe SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push to Talk
Volumesettingsdo n
ot require a reboot for the changes to take effect.
Installing the SIP Outdoor Intercom with Keypad
Configure the Device
) appear next to some of the web page
37
NoteThe NTP Server setting needs to be restarted to spawn NTP or to change the server.
Syncing and changing the Time update period (in hours) setting does not require a reboot
for the changes to take effect.
NoteNone of the Relay Settings require a reboot for the changes to take effect.
NoteThe Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take
effect.
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2.6.5.1 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-9 shows some common strings.
Time ZoneTime Zone String
US Pacific timePST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain timeMST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern TimeEST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central TimeCST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Ta bl e 2-10 shows a breakdown of the parts that constitute the following time zone string:
● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Installing the SIP Outdoor Intercom with Keypad
Configure the Device
38
Table 2-9. Common Time Zone Strings
a
MST7
Table 2-10. Time Zone String Parts
Time Zone String
Meaning
Part
CST6CDTThe time zone offset from GMT and three character identifiers for the time zone.
CSTCentral Standard Time
6The (hour) offset from GMT/UTC
CDT
Central Daylight Time
M3.2.0/2:00:00The date and time when daylight savings begins.
M3The third month (March)
.2The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00
Time of day to change
M11.1.0/2:00:00The date and time when daylight savings ends.
M11The eleventh month (November)
.1The 1st occurrence of the day (ne
xt item) in the month
.0 Sunday
/2:00:00 Time of day to change
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Installing the SIP Outdoor Intercom with Keypad
Configure the Device
39
Time Zone String
Examples
Time Zone Identifier
Ta bl e 2-11 has some more examples of time zone strings.
Table 2-11. Time Zone String Examples
Time ZoneTime Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-22. Three or Four Character T
ime Zone Identifier
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
World GMT Table
Ta bl e 2-12 has information about the GMT time in various time zones.
Table 2-12. World GMT Table
Time ZoneCity or Area Zone Crosses
GMT-12Eniwetok
GMT-11Samoa
GMT-10Hawaii
GMT-9Alaska
GMT-8PST, Pacific US
GMT-7MST, Mountain US
GMT-6CST, Central US
GMT-5EST, Eastern US
GMT-4Atlantic, Canada
GMT-3Brazilia, Buenos Aries
GMT-2Mid-Atlantic
GMT-1Cape Verdes
GMTGreenwich Mean Time, Dublin
GMT+1Berlin, Rome
GMT+2Israel, Cairo
GMT+3Moscow, Kuwait
GMT+4Abu Dhabi, Muscat
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Installing the SIP Outdoor Intercom with Keypad
Table 2-12. World GMT Table (continued)
Time ZoneCity or Area Zone Crosses
GMT+5Islamabad, Karachi
GMT+6Almaty, Dhaka
GMT+7Bangkok, Jakarta
GMT+8Hong Kong, Beijing
GMT+9Tokyo, Osaka
GMT+10Sydney, Melbourne, Guam
GMT+11Magadan, Soloman Is.
GMT+12Fiji, Wellington, Auckland
Configure the Device
40
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2.6.6 Configure the Button Parameters
1. Click the Button Config button to open the Button Configuration page. See Figure 2-23.
Figure 2-23. Button Configuration Page
Installing the SIP Outdoor Intercom with Keypad
Configure the Button Parameters
41
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Installing the SIP Outdoor Intercom with Keypad
Configure the Button Parameters
2. On the Button Configuration page, you may enter values for the parameters indicated in
Ta bl e 2-13.
Table 2-13. Button Configuration Parameters
42
Web Page Item
Description
Dial Mode
Enable Telephone Operation Dial extensions like a normal telephone. Pressing the call button will start a dial tone.
Pressing the call button in a call will cancel a call.
Enable Cellphone Operation
Enter your extension and press the call button to start the call. Press the call button again
to cancel the call.
Enable Speed Dial Operation
In speed dial mode every button can be configured to call a different extension when
pressed.
Enable Security Operation
Security mode allows the user to secure the local or remote relay by requiring a code (up
to 8 digits) to be entered into the device's keypad. The security codes may be entered
within a phone call to a preset extension or independently. Security codes start with the
pound key (#) and will be recognized when the user stops pressing buttons or hits the
pound key again.
Security Mode Settings
Activate DSRActivate a network attached relay instead of the relay on the device.
Security Code 0Up to eight digits using characters 0 through 9 and *.
Security Code 1Up to eight digits using characters 0 through 9 and *.
Security Code 2Up to eight digits using characters 0 through 9 and *.
Security Code 3Up to eight digits using characters 0 through 9 and *.
Security Code 4Up to eight digits using characters 0 through 9 and *.
Security Code 5Up to eight digits using characters 0 through 9 and *.
Security Code 6Up to eight digits using characters 0 through 9 and *.
Security Code 7Up to eight digits using characters 0 through 9 and *.
Security Code 8Up to eight digits using characters 0 through 9 and *.
Security Code 9Up to eight digits using characters 0 through 9 and *.
Relay Activation Code
Activation code used to activate the relay when entered on a phone during a SIP call with
the device. Relay will be active indefinitely, or until the DTMF Relay Deactivation code is
entered. Enter up to 25 digits (* and # are supported).
Relay Deactivation Code
Code used to deactivate the relay when entered on a phone during a SIP call with the
device. Enter up to 25 digits (* and # are supported).
Relay Activation Timeout
The time in seconds to activate the relay when a security code is entered. Up to five
numerical digits.
Play Tone While Relay Active
Allow Telephone Dialout
Play a tone when the relay is activated by a security code.
When enabled, the user will be able to use the call button to dial a pre-set extension,
specified on the web page.
Call Button
ID
Dial this extension when the call button is pressed. Up to 64 characters.
Type the desired Extension ID. Up to 64 characters.
Speed Dial Timeout The amount of time you must hold the button before it calls the configured extension.
When this is set to 0 the phone will dial the configured extension as soon as the button is
released.
Keypad 1Dial this extension when the 1 key is pressed.
Keypad 2Dial this extension when the 2 key is pressed.
Keypad 3Dial this extension when the 3 key is pressed.
Keypad 4Dial this extension when the 4 key is pressed.
Keypad 5Dial this extension when the 5 key is pressed.
Keypad 6Dial this extension when the 6 key is pressed.
Keypad 7Dial this extension when the 7 key is pressed.
Keypad 8Dial this extension when the 8 key is pressed.
Keypad 9Dial this extension when the 9 key is pressed.
Keypad 0Dial this extension when the 0 key is pressed.
Keypad *Dial this extension when the * key is pressed.
Keypad #Dial this extension when the # key is pressed.
43
Call ButtonDial this extension when the call button is pressed.
Send Multicast Audio
When selected, the device will play an audio file to the specified multicast address and
port.
Note: The keypad must be in Security mode to send Multicast Audio.
Multicast Address
Multicast Port
Repeat Message
The multicast address used for multicasting an audio file.
The multicast port used for multicasting an audio file.
The number of times to repeat the audio message to the remote endpoint. Enter a value
from 1-65536.
Button Tones
Play Button Tones Play a tone when the keypad buttons are pressed.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Start button to start a button test.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark (
next to some of the web page items. Move the mouse pointer to hover over a question
mark to see a short description of a specific web page item.
) appear
NoteYou must click on the Save button for the changes to take effect.
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Installing the SIP Outdoor Intercom with Keypad
NoteThe Multicast Address and Multicast Port settings require a reboot for the changes to
take effect.
2.6.6.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the Button Configuration page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Table 2-14. Examples of Dial-Out Extension Strings
Extension StringResulting Action
302Dial out extension 302 and establish a call
302,2Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2'
302,25,,,4,,1Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
Configure the Button Parameters
44
NoteThe ma
ximum number of total characters in the dial-out field is 25.
2.6.6.2 Triggering a Dial Out Call or Security Code
You can instantly trigger a dial out call or security code by pressing the # key after dialing a number.
Ta bl e 2-15 shows the various actions that result from different keypad input.
Table 2-15. Triggering a Dial Out Call or Security Code
Allow Telephone Dialout Option Enabled (in security mode with default security settings)
InputResulting Action
Dialing 123
(and waiting for several seconds)
Dialing #123
(and waiting for several seconds)
Dialing #1234560
(and waiting for several seconds)
Dialing #124560#The device will instantly activate the relay for 6 seconds.
Dialing 123#
Allow Telephone Dialout Option Disabled (in security mode with default security settings)
InputResulting Action
The device will call extension 123 through the default SIP server.
The device will do nothing. The entry is an unrecognized security
entry.
The device will activate the relay for Security Code 0 for 6 seconds.
The device will instantly call extension 123 through the default SIP
server.
Dialing 123
(and waiting for several seconds)
Operations Guide930809UCyberData Corporation
4560
The device will activate the relay for Security Code 0 for 6 seconds.
Page 53
2.6.7 Configure the Network Parameters
1. Click the Network menu button to open the Network page (Figure 2-24).
Figure 2-24. Network Configuration Page
Installing the SIP Outdoor Intercom with Keypad
Configure the Network Parameters
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Installing the SIP Outdoor Intercom with Keypad
Configure the Network Parameters
2. On the Network page, enter values for the parameters indicated in Ta bl e 2-16.
46
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-16. Network Configuration Parameters
Web Page ItemDescription
Stored Network Settings
Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.6.1,
"Factory Default Settings" for factory default settings. Be sure to click
Save and Reboot to store changes when configuring a Static
address.
Hostname This is the hostname provided by the DHCP server. See the DHCP/
DNS server documentation for more information. Enter up to 64
characters.
IP Address Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask Enter the Subnet Mask in dotted decimal notation.
Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will
wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.
VLAN Settings
VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Current Network SettingsShows the current network settings.
IP AddressShows the current Static IP address.
Subnet MaskShows the current Subnet Mask address.
Default GatewayShows the current Default Gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
47
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2.6.8 Configure the SIP Parameters
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
1. Click on the SIP menu button to open the SIP page (Figure 2-25).
Figure 2-25. SIP Configuration Page
Installing the SIP Outdoor Intercom with Keypad
Configure the SIP Parameters
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Installing the SIP Outdoor Intercom with Keypad
Configure the SIP Parameters
2. On the SIP page, enter values for the parameters indicated in Ta b le 2-17.
49
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-17. SIP Configuration Parameters
Web Page ItemDescription
SIP Settings
Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages
according to the configured SIP settings below.
Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on
this page. To configure the device to send and receive point-to-point SIP calls, enable
SIP Operation and disable Register with a SIP Server (see Section 2.6.8.1, "Point-
to-Point Configuration").
Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST (Survivable
Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.
Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully
qualified domain name. This parameter also becomes the host portion of the SIP-URI
for the device's extension on the primary SIP server. This field can accept entries of
up to 255 characters in length.
Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the user
portion of the SIP-URI for the device's extension on the primary SIP server. Enter up
to 64 alphanumeric characters.
Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required for
SIP registration authentication. Enter up to 64 alphanumeric characters.
Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation
or a fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the backup SIP server. This field can accept
entries of up to 255 characters in length.
Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes the
user portion of the SIP-URI for the device's extension on the first backup SIP server.
Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.
Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter becomes
the user portion of the SIP-URI for the device's extension on the second backup SIP
server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This parameter
is required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages.
The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a
fully qualified domain name (FQDN). When an IP address is configured, the device
will send all SIP messages to this IP address. When an FQDN is configured, the
device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy. A value of 0 will default to 5060. The supported
range is 0-65536. Enter up to 5 digits.
50
Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP
address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot.
Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal.
Use this button to preview the strobe flashing behavior for the SIP Call Strobe
Settings.
MWI Strobe SettingsThe following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on MWI When selected, the strobe will blink a scene when a voicemail is waiting for its
extension.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during
the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
52
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during
the duration of the event.
MWI Call Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when there is a message waiting. This is the maximum
brightness for “fade” type scenes.
Red The red LED value for MWI.
Green The green LED value for MWI.
Blue The blue LED value for MWI.
Use this button to preview the strobe flashing behavior for the MWI Strobe Settings.
Nightringer Settings
Enable Nightringer When Nightringer is enabled, the device will attempt to register a second extension
with the SIP server. Any calls made to this extension will play a ringtone (corresponds
to Night Ring on the Audiofiles page). By design, it is not possible to answer a call to
the Nightringer extension.
SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully
qualified domain name. This parameter also becomes the host portion of the SIP-URI
for the device's Nightringer extension on the SIP server. This field can accept entries
of up to 255 characters in length.
Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages for the Nightringer extension. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages for
the Nightringer extension. This value cannot be the same as the Local SIP Port for
the primary extension. The default Local SIP Port is 5061. The supported range is 0-
65536. Enter up to 5 digits.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or a
fully qualified domain name (FQDN). When an IP address is configured, the device
will send all SIP messages to this IP address for the Nightringer extension. When an
FQDN is configured, the device will run DNS NAPTR, SRV, and A queries on the
FQDN to resolve an IP address to which it will send all SIP messages for the
Nightringer extension. This field can accept entries of up to 255 characters in length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.
User ID Specify the SIP User ID for the SIP server. This parameter becomes the user portion
of the SIP-URI for the device's Nightringer extension. Enter up to 64 alphanumeric
characters.
Authenticate ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP
registration authentication. Enter up to 64 alphanumeric characters.
53
Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is required for
SIP registration authentication. Enter up to 64 alphanumeric characters.
Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Nightringer Strobe SettingsThe following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on Nightring When selected, the Strobe will blink a scene when the Nightringer is ringing.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms during
the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during
the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the Nightringer is ringing. This is the maximum
Force Selected Codec When configured, this option will allow you to force the device to negotiate for the
selected codec. Otherwise, the device will perform codec negotiation using the default
list of supported codecs.
Codec Select the desired codec (only one may be chosen).
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
55
NoteThe Terminate Call After Delay setting does not require a reboot for the changes to take
effect.
NoteFor specific server configurations, go to the following website address:
When the device is set to not register with a SIP server (see Figure 2-26), it is possible to set the
device to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The device can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
NoteReceiving point-to-point SiP calls may not work with all phones.
Figure 2-26. SIP Page Set to Point-to-Point Mode
Installing the SIP Outdoor Intercom with Keypad
Configure the SIP Parameters
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2.6.9 Configure the Multicast Parameters
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/
alaw encoded RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.
1. Click on the Multicast menu button to open the Multicast page. See Figure 2-27.
Figure 2-27. Multicast Configuration Page
Installing the SIP Outdoor Intercom with Keypad
Configure the Multicast Parameters
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Installing the SIP Outdoor Intercom with Keypad
Configure the Multicast Parameters
2. On the Multicast page, enter values for the parameters indicated in Ta bl e 2-18.
58
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-18. Multicast Page Parameters
Web Page ItemDescription
Enable Multicast OperationEnables or disables multicast operation.
Blink Strobe on Multicast
When selected, the Strobe will blink a scene when a multicast is received.
Note: The following strobe settings will
only appear if a CyberData Strobe
product is connected to your device. If a CyberData Strobe product is not
connected to your device, you will not see the strobe settings.
PriorityIndicates the priority for the multicast group. Priority 9
is the highest (emergency
streams). 0 is the lowest (background music). SIP calls are considered priority 4.5.
See Section 2.6.9.1, "Assigning Priority" for more details.
AddressEnter the multicast IP Address for this multicast group (15 character limit).
Por tEnter the port number for this multicast group (5 character limit [range can be from
000 to 65535]).
2
Note: The multicast ports have to be even values. The webpage will enforce this
restriction.
NameAssign a descriptive name for this multicast group (25 character limit).
BufferDevice will buffer up to four minutes of audio and then play back the recording after
the multicast stream finishes or after the buffer is full.
BeepWhen selected, the device will play a beep before multicast audio is sent.
RelayWhen selected, the device will activate a relay before multicast audio is sent.
Scene
Select desired scene (only one may be chosen).
Note: The following strobe settings will only appear if a CyberData Strobe
product is connected to your device. If a CyberData Strobe product is not
connected to your device, you will not see the strobe settings.
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Brightness
Select desired color (only one may be chosen).
How bright the strobe will blink on a multicast page. This is the maximum
brightness for “fade” type scenes.
Red
Green
Blue
The red LED value for Multicast.
The green LED value for Multicast.
The blue LED value for Multicast.
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Installing the SIP Outdoor Intercom with Keypad
Configure the Multicast Parameters
Table 2-18. Multicast Page Parameters (continued)
Web Page ItemDescription
Polycom Default ChannelWhen a default Polycom channel/group number is selected, the device will
subscribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Polycom Priority ChannelWhen a priority Polycom channel/group number is selected, the device will
subscribe to the priority channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Polycom Emergency ChannelWhen an emergency Polycom channel/group number is selected, the device will
sub
scribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
59
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggl e H e l p button, and you will see a question mark
( ) appear next to some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web page item.
NoteYou must click on the Save button for the changes to take effect.
NoteChanging the Enable Multicast Operation, Address, Beep, or Relay settings require a
reboot for the changes to take effect.
NoteEnabling or disabling
the strobe or changing any of the strobe options require you to click on
the Save button for the changes to take effect.
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2.6.9.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.
During priority 9 multicast streams, the volume is set to maximum.
NoteSIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all
prioritized.
Installing the SIP Outdoor Intercom with Keypad
Configure the Multicast Parameters
60
Ringtones and
Nightringtones
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
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Installing the SIP Outdoor Intercom with Keypad
Configure the Sensor Configuration Parameters
2.6.10 Configure the Sensor Configuration Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.
The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.
Each sensor can trigger up to five different actions:
•Flash the LED until the sensor is deactivated (roughly 10 times/second)
•Activate the relay until the sensor is deactivated
•Loop an audio file out of the Intercom speaker until the sensor is deactivated
•Call an extension and establish two way audio
•Call an extension and play a pre-recorded audio file
NoteCalling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
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Installing the SIP Outdoor Intercom with Keypad
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Configure the Sensor Configuration Parameters
1. Click Sensor menu button to open the Sensor page (Figure 2-28).
Figure 2-28. Sensor Configuration Page
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Installing the SIP Outdoor Intercom with Keypad
Configure the Sensor Configuration Parameters
2. On the Sensor page, enter values for the parameters indicated in Ta bl e 2-19.
63
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-19. Sensor Configuration Parameters
Web Page ItemDescription
Door Sensor Settings
Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is also known as
the Sense Input on the device's terminal block.
Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an action when the
on-board door sensor is activated. The action(s) performed are based on the
configured Door Sensor Settings below. Enter up to 5 digits.
Flash Button LED When selected, the Call button LED will flash until the on-board door sensor is
deactivated (roughly 10 times/second).
Activate Relay When selected, the device's on-board relay will be activated until the on-board
door sensor is deactivated.
Play Audio Locally When selected, the device will loop an audio file out of the speaker until the door
sensor is deactivated.
Make call to extension When selected, the device will call an extension when the on-board door sensor
is activated. Use the Dial Out Extension field below to specify the extension the
device will call.
Dial Out Extension Specify the extension the device will call when the on-board door sensor is
activated. Enter up to 64 alphanumeric characters.
Dial Out ID An additional Caller identification string added to outbound calls. Enter up to 64
alphanumeric characters.
Play recorded audio When selected, the device will call the Dial Out Extension and play an audio file
to the phone answering the SIP call (corresponds to Door Ajar on the
Audiofiles page).
Repeat Sensor Message The number of times to repeat the audio message through the local speaker or
to the remote endpoint. A value of 0 will repeat forever. Enter a value from 0-
65536.
Sensor Strobe SettingsThe following strobe settings will only appear if a CyberData Strobe
product is connected to your device. If a CyberData Strobe product is not
connected to your device, you will not see the strobe settings.
Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is triggered.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to
0 over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to
0 over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the intrusion sensor is triggered. This is the
maximum brightness for “fade” type scenes.
Red The red LED value for the Intrusion Sensor.
Green The green LED value for the Intrusion Sensor.
Blue The blue LED value for the Intrusion Sensor.
Use this button to preview the strobe flashing behavior for the Intrusion Sensor Strobe Settings.
Click the Test Door Sensor button to test the door sensor.
Click the Test Intrusion Sensor button to test the Intrusion sensor.
65
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question
mark ( ) appear next to some of the web page items. Move the mouse pointer
to hover over a question mark to see a short description of a specific web page
item.
NoteYou must click on the Save button for the changes to take effect.
NoteNone of the Sensor Configuration Page settings require a reboot for the changes to take
effect.
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Installing the SIP Outdoor Intercom with Keypad
Configure the Audio Configuration Parameters
2.6.11 Configure the Audio Configuration Parameters
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the Intercom.
1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-29).
The Delete button will delete any user uploaded audio and restore the stock audio file.
The Save button will download a new user audio file to the board once you've selected the file by
using the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
Installing the SIP Outdoor Intercom with Keypad
Configure the Audio Configuration Parameters
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2.6.11.1 User-created Audio Files
User created audio files should be saved in the following format:
You can use the free utility Audacity to convert audio files into this format. See Figure 2-31 through
Figure 2-33.
Installing the SIP Outdoor Intercom with Keypad
Configure the Audio Configuration Parameters
Figure 2-31. Audacity 1
70
Figure 2-32. Audacity 2
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Installing the SIP Outdoor Intercom with Keypad
WAV (Microsoft) signed 16 bit PCM
Configure the Audio Configuration Parameters
When you export an audio file with Audacity, save the output as:
•WAV (Microsoft) signed 16 bit PCM.
Figure 2-33. WAV (Microsoft) signed 16 bit PCM
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2.6.12 Configure the Events Parameters
The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
1. Click on the Events menu button to open the Events page (Figure 2-34).
Figure 2-34. Event Configuration Page
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Configure the Events Parameters
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Installing the SIP Outdoor Intercom with Keypad
Configure the Events Parameters
2. On the Events page, enter values for the parameters indicated in Ta bl e 2-21.
73
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-21. Events Configuration Parameters
Web Page ItemDescription
Enable Event Generation The device will send HTTP POST events to the specified remote
server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.
Events
Enable Button Events When selected, the device will report Call button presses.
Enable Call Start Events
Enable Call Terminated Events
Enable Relay Activated Events
Enable Relay Deactivated Events
Enable Ring Events
When selected, the device will report the start of a SIP call.
When selected, the device will report the end of a SIP call.
When selected, the device will report relay activation.
When selected, the device will report relay deactivation.
When selected, the device will report when it starts ringing upon an
incoming SIP call. A Ring Event will not be generated when Auto-Answer Incoming Calls is enabled on the Device page.
Enable Night Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call to the Nightringer extension. As a reminder, the
Nightringer extension always rings upon an incoming SIP call and it
is not possible to alter this behavior.
Enable Multicast Start Events When selected, the device will report when the device starts playing
a multicast audio stream.
Enable Multicast Stop Events
When selected, the device will report when the device stops playing
a multicast audio stream.
Enable Power On Events
Enable Sensor Events
When selected, the device will report when it boots.
When selected, the device will report when the on-board sensor is
activated.
Enable Remote Relay Events
When selected, the device will report when the remote relay (DSR)
is activated.
Enable Security Events
When enabled, the device will report when the intrusion sensor is
activated.
Enable 60 Second Heartbeat
When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.
Check AllClick on Chec
Uncheck AllClick on Unc
k All to select all of the events on the page.
heck All to de-select all of the events on the page.
Server IP Address The IPv4 address of the event server in dotted decimal notation.
Server Port
Specify the event server port number. The supported range is 0-
65536. Enter up to 5 digits.
Server URL
Generally, the destination URL is the name of the application that
receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark ( ) appear next to some of the web
page items. Move the mouse pointer to hover over a question mark
see a short description of a specific web page item.
to
74
NoteYou must click on the Save button for the changes to take effect.
NoteEnabling Event Generation or changing an Event Server setting requires a reboot for the
changes to take effect.
NoteSelecting partic
ular events, Check All, or Uncheck All does not require a reboot for the
changes to take effect.
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2.6.12.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
NoteThe XML is URL-encoded before transmission so the following examples are not completely
This is the default page when the
device is not associated with any
DSRs
.
Please see the Dual Door
Strike Relay Operations Guide for
more settings and options on the
DSR page when the device is
associated with a DSR.
The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.
The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually
through the web interface, or by using a Windows application.
The DSR must be running firmware version 4.8 or later to work with this CyberData device. If you
have an older version of the firmware, then please contact CyberData Technical Support. The
version number appears in the
1. Click on the DSR menu button to open the DSR page (Figure 2-35).
Figure 2-35. DSR Page (not associated with any DSRs)
Discovered Remote Relays section on the DSR page (Figure 2-35).
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Configure the Door Strike Relay
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2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-22.
79
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-22. DSR Configuration Parameters (not associated with any DSRs)
Web Page ItemDescription
Remote Relay SettingsThe settings in this section will activate an associated door strike relay.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page items.
First click on the Toggle Help button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Discovered Remote RelaysThe Discovered Remote Relays section lists all of the networked door strike relays on the
network. To associate your device with a door strike relay, click on the Associate button.
This action allows the user to configure the door strike relay. Keep in mind that a device may
only be associated with one door strike relay.
Product TypeDisplays the product type of the remote relay.
IP AddressDisplays the IP address of the remote relay.
MAC AddressDisplays the MAC address of the remote relay.
Serial NumberDisplays the serial number of the remote relay.
NameDisplays the name of the remote relay.
VersionDisplays the version of the remote relay.
Use this button to search for and find any remote relays that are available on the network.
Use this button to view the settings of a remote relay that has been “discovered” after
pressing the Discover button.
Use this button to associate the remote relay with the device. Only one relay may be
associated with a device.
Use this button to disassociate the remote relay from the device. Only one relay may be
associated with a device. This button is only available when a relay is associated with a
device.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
NoteAssociating a DSR does not require a re
boot. However, you should reboot the device after
disassociating a DSR.
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2.6.14 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
NoteBy default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-36.
Figure 2-36. Autoprovisioning Page
Configure the Autoprovisioning Parameters
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Configure the Autoprovisioning Parameters
2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-
23.
81
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Disable Autoprovisioning Prevent the device from automatically trying to download a
configuration file. See Section 2.6.14.1, "Autoprovisioning" for
more information.
Autoprovisioning Server
Enter the IPv4 address of the provisioning server in dotted
decimal notation.
Autoprovisioning Filename
The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.
Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the
Autoprovisioning Page. Enter up to 256 characters.
A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.
Use tftp
The device will use TFTP (instead of http) to download
autoprovisioning files.
Username
The username used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
Password
Autoprovisioning Autoupdate
(in minutes)
Autoprovision at time (HHMMSS)
Autoprovision when idle
(in minutes > 10)
The password used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.
The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-8).
The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-8).
The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-8).
Click the Save button to save your configuration settings.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark (
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.
Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.6.14.3,
"Download Template Button"
Autoprovisioning logThe autoprovisioning log provides information about the latest
toprovisioning attempt (i.e. dhcp options and server
au
accessed and files parsed or not found).
) appear next to
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
82
2.6.14.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
p
reference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (lik
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.6.14.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
f
iles from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks f
or DHCP options in the following order:
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
e apache, IIS, or nginx), and the device can
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
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Configure the Autoprovisioning Parameters
You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Ta bl e 2-23). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
Checking for New
Autoprovisioning
Files after Boot
The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
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84
The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
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Configure the Autoprovisioning Parameters
Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.
87
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
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88
XML Files
Autoprovisioned
Audio Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
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2.6.14.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43
range 10.10.0.1 10.10.2.1; }
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2.6.14.3 Download Template Button
The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Download Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-37). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-37.
Installing the SIP Outdoor Intercom with Keypad
Configure the Autoprovisioning Parameters
Figure 2-37. Configuration File
90
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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GENERAL ALERT
Downloading the Firmware
2.7 Upgrade the Firmware and Reboot the Intercom
Caution
Equipment Hazard: Devices with a serial number that begins with 2141xxxxx can
only run firmware versions 10.0.0 or later.
2.7.1 Downloading the Firmware
To download the firmware to your computer:
1. Download the latest firmware file from the Downloads tab at the following webpage:
http://www.cyberdata.net/voip/011214/
2. Unzip the firmware version file. This file may contain the following:
•Firmware file
•Release notes
91
3. Log in to the Intercom home page as instructed in Section 2.6.4, "Log in to the Configuration
Home Page".
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GENERAL ALERT
GENERAL ALERT
v11.7.1
Downloading the Firmware
4. Click on the Firmware menu button to open the Firmware page. See Figure 2-38.
Caution
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.7.2,
"Reboot the Device".
Figure 2-38. Firmware Page
92
5. Click on the Br
owse button, and then navigate to the location of the firmware file.
6. Select the firmware file.
7. Click on the Upload b
NoteDo not reboot the d
NoteThis starts the upg
utton.
evice after clicking on the Upload button.
rade process. Once the Intercom has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash.
The Intercom will automatically reboot when the upload is complete. When the countdown
finishes, the Firmware page will refresh. The uploaded firmware filename should be
displayed in the system configuration (indicating successful upload and reboot).
Caution
Equipment Hazard: Restore the factory defaults after upgrading the firmware. See
Section 2.7.2, "Reboot the Device".
8. Ta bl e 2-25 shows the web page items on the Firmware page.
Table 2-25. Firmware Parameters
Web Page ItemDescription
Current Firmware VersionShows the current firmware version.
Use the Br
Intercom firmware file that you want to upload.
owse button to navigate to the location of the
Click on the Upload b
firmware and reboot the system.
Operations Guide930809UCyberData Corporation
utton to automatically upload the selected
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