CyberData 011186 Operation Manual

SIP Outdoor Intercom

The IP Endpoint Company



Operations Guide



Part #011186

Document Part #931293E

for Firmware Version 11.7.1

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

SIP Outdoor Intercom Operations Guide 931293E

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://support.cyberdata.net/



Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.

The IP Endpoint Company

Part # 011186

COPYRIGHT NOTICE:
© 2017, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

CyberData Corporation 931293E Operations Guide

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

Revision Information

Revision 931293E, which corresponds to firmware version 11.7.1, was released on April 28, 2017,
and has the following changes:

• Updates Figure A-1, "Unit Dimensions—Front and Side View"

Browsers Supported

The following browsers have been tested against firmware version 11.7.1:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 33.0)

• Chrome (version 48.0.2564.116)

• Opera (version 12.16)

• Safari (version: 5.1.7)

Operations Guide 931293E CyberData Corporation

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the hazard.

Ground

This pictoral alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 931293E Operations Guide

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The Intercom enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warn in g

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

CyberData Corporation 931293E Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................4

1.4 Supported Protocols .................................................................................................................5

1.5 Supported SIP Servers .............................................................................................................5

1.6 Specifications ...........................................................................................................................6

1.7 Compliance ..............................................................................................................................7

Chapter 2 Installing the SIP Outdoor Intercom 8

2.1 Parts List ..................................................................................................................................8

2.2 Intercom Components ..............................................................................................................9

2.3 Intercom Setup .......................................................................................................................10

2.4 Connecting an Auxiliary RGB Strobe to the Intercom ............................................................17

2.5 Connecting a SIP RGB Strobe to the Intercom ......................................................................17

2.6 Configure the Intercom Parameters .......................................................................................25

2.7 Upgrade the Firmware and Reboot the Intercom ...................................................................90

2.8 Command Interface ................................................................................................................93

i

1.7.1 CE Testing ......................................................................................................................7

1.7.2 FCC Statement ..............................................................................................................7

2.3.1 Intercom Connections ..................................................................................................10

2.3.2 Using the On-Board Relay ...........................................................................................12

2.3.3 Wiring the Circuit ..........................................................................................................13

2.5.1 Intercom Connectors ....................................................................................................18

2.5.2 Activity and Link LEDs .................................................................................................20

2.5.3 RTFM Button ................................................................................................................21

2.5.4 Adjusting the Intercom Volume .....................................................................................23

2.5.5 Call Button and the Call Button LED ............................................................................24

2.6.1 Factory Default Settings ...............................................................................................25

2.6.2 Intercom Web Page Navigation ....................................................................................26

2.6.3 Using the Toggle Help Button .......................................................................................27

2.6.4 Log in to the Configuration Home Page .......................................................................29

2.6.5 Configure the Device ....................................................................................................33

2.6.6 Configure the Network Parameters .............................................................................41

2.6.7 Configure the SIP (Session Initiation Protocol) Parameters .........................................44

2.6.8 Configure the Multicast Parameters .............................................................................54

2.6.9 Configure the Sensor Configuration Parameters ..........................................................59

2.6.10 Configure the Audio Configuration Parameters ..........................................................64

2.6.11 Configure the Events Parameters ..............................................................................70

2.6.12 Configure the Door Strike Relay .................................................................................76

2.6.13 Configure the Autoprovisioning Parameters ...............................................................78

2.7.1 Downloading the Firmware ...........................................................................................90

2.7.2 Reboot the Device ........................................................................................................92

2.8.1 Command Interface Post Commands ..........................................................................93

Appendix A Mounting the Intercom 97

A.1 Mounting Components ...........................................................................................................97

A.2 Dimensions ............................................................................................................................98

A.3 Overview of Installation Types ..............................................................................................100

A.4 Network Cable Entry Restrictions ........................................................................................101

A.4.1 Conduit Mounting Restrictions (Side Entry) ...............................................................101

A.4.2 Conduit Mounting Restrictions (Rear Entry without Shroud) .....................................102

A.4.3 Conduit Mounting Restrictions (Rear Entry with Shroud) ..........................................102

A.5 Ground Cable Installation .....................................................................................................103

A.6 Service Loop Cable Routing ................................................................................................104

A.7 Securing the Intercom ..........................................................................................................105

A.8 Additional Mounting Options ................................................................................................106

A.8.1 Conduit Mounting Option (Not Provided) ...................................................................106

Operations Guide 931293D CyberData Corporation

A.8.2 Concrete Wall Mounting Option (Not Provided) .........................................................107

A.8.3 Goose Neck Mounting Option (Not Provided) ............................................................108

A.8.4 Ground Cable Installation for Goose Neck Mounting Option .....................................109

Appendix B Setting up a TFTP Server 110

B.1 Set up a TFTP Server ..........................................................................................................110

B.1.1 In a LINUX Environment ............................................................................................110

B.1.2 In a Windows Environment .......................................................................................110

Appendix C Troubleshooting/Technical Support 111

C.1 Frequently Asked Questions (FAQ) ......................................................................................111

C.2 Documentation .....................................................................................................................111

C.3 Contact Information ..............................................................................................................112

C.4 Warranty and RMA Information ............................................................................................112

Index 113

ii

Operations Guide 931293D CyberData Corporation

1 Product Overview

SIP OUTDOOR INTERCOM

011186E / 021106R

www.cyberdata.net

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.

CAN ICES-3 (A)/NMB-3(A)

V11.7.1

00:20:F7:03:83:CA

186100001

Model number

Serial number begins with 1861

1.1 How to Identify This Product

To identify the SIP Outdoor Intercom, look for a model number label similar to the one shown in 

Figure 1-1. Confirm the following:

• The model number on the label should be 011186.

• The serial number on the label should begin with 1861.

Figure 1-1. Model Number Label

1

Operations Guide 931293D CyberData Corporation

1.2 Typical System Installation

802.3af Compliant Ethernet Switch

IP Phone IP PBX Server

Intercom

802.3af Compliant Ethernet Switch

IP Phone IP PBX Server

A CyberData Strobe Product
(such as the 011288 Auxiliary
RGB Strobe or the 011376 SIP
RGB Strobe) (sold separately)*

*See the Quick-Reference Placemat or Operations Guide of the
relevant CyberData Strobe product for connection specifics.

Intercom

The following figures illustrate how the SIP Outdoor Intercom can be installed as part of a VoIP
phone system.

Figure 1-2. Typical Installation

2

Figure 1-3. Installation with the Auxiliary RGB Strobe or the SIP RGB Strobe

Operations Guide 931293D CyberData Corporation

Figure 1-4. Installation with the Door Strike Relay Module

802.3af Compliant Ethernet Switch

IP Phone IP PBX ServerDoor Strike

011269 Door Strike Relay
Module (sold separately)*

*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.

Intercom

802.3at Compliant Ethernet Switch

IP Phone IP PBX ServerDoor Strike

011375 Network Dual
Door Strike Relay 
(sold separately)*

*See the Quick-Reference Placemat or Operations Guide
of the relevant door strike relay for connection specifics.

Door Strike

Intercom

3

Figure 1-5. Installation with the Network Dual Door Strike Relay

Operations Guide 931293D CyberData Corporation

1.3 Product Features

The SIP Outdoor Intercom has the following features:

• Optional red/green/blue/white strobe kit connection available (part# 011288)

• Integrates with Network Dual Door Strike Relay Module (part# 011375) and Door Strike Relay
Module (part# 011269)

• Enhanced acoustic echo canceler

• PoE 802.3af enabled (Power-over-Ethernet)

• SIP compliant

• Full-duplex voice operation

• Now supports SRST (Survivable Remote Site Telephony) in a Cisco environment

• Streamlined case design

• Optional weather shroud for even greater weather protection

• Network web management and firmware download

• Network adjustable speaker volume

• Concurrent SIP and multicast paging

• Dry relay contact for auxiliary control

• Door closure and tamper alert signal

• Downloadable alert, ringtones and callout messages

4

Operations Guide 931293D CyberData Corporation

1.4 Supported Protocols

The Intercom supports the following protocols:

• SIP (session initiation protocol)

• HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.

• DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

• TFTP Client

Facilitates hosting for the Autoprovisioning configuration file.

•RTP

• RTP/AVP - Audio Video Profile

• Facilitates autoprovisioning configuration values on boot

• Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

G.722

Packet Time 20 ms

5

1.5 Supported SIP Servers

The following link contains information on how to configure the device for the supported SIP servers:

http://www.cyberdata.net/connecting-to-ip-pbx-servers/

Operations Guide 931293D CyberData Corporation

1.6

Specifications

Table 1-1. Specifications

Specifications

Ethernet I/F 10/100 Mbps

Protocol SIP RFC 3261 Compatible

Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply

Speaker Output 2 Watts Peak Power

On-Board Relay 1A at 30 VDC

Operating Temperature -10° C to 50° C (14° F to 122° F)

Payload Types G711, A-law and µ-law, G.722

Dimensions

Weight

Boxed Weight

b

5.118 inches [130 mm] Length

2.252 inches [57.21 mm] Width

5.118 inches [130 mm] Height

2.0 lbs. (0.90 kg)

3.0 lbs. (1.36 kg)

6

a

Compliance CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS

Com

pliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant

IP Rating IP65

Part Number 011186

011188 Weather Shroud (sold separately)

a. Contacts 1 and 2 on the J3 terminal block are only for powering the device from a non-PoE 12VDC power source
as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.

Operations Guide 931293D CyberData Corporation

1.7 Compliance

1.7.1 CE Testing

CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
The Declaration of Conformity can be supplied upon request.

1.7.2 FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

7

Operations Guide 931293D CyberData Corporation

2 Installing the SIP Outdoor Intercom

2.1 Parts List

Ta bl e 2-1 illustrates the SIP Outdoor Intercom parts.

Note See Appendix A, "Mounting the Intercom" for physical mounting information.

Table 2-1. Parts List

Quantity Part Name Illustration

1 Intercom Assembly

1 Installation Quick Reference Guide

8

1 Intercom Mounting Accessory Kit

Operations Guide 931293D CyberData Corporation

2.2 Intercom Components

Call Button

Microphone Hole

Speaker Drain Hole

See Section 2.5.5, "Call Button

and the Call Button LED" for 

information about the functionality
of the Call Button.

Figure 2-1 shows the components of the Intercom.

Figure 2-1. Intercom Components

9

Operations Guide 931293D CyberData Corporation

2.3 Intercom Setup

GENERAL ALERT

0.25"

Terminal Block

Wire (IN)

can accept 16 AWG wire

1

8

Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*

Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"

*Contacts 1 and 2 on the terminal block are only for 
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.

3

4

Use a 3.17 mm (1/8-inch) flat blade

screwdriver for the terminal block screws

2.3.1 Intercom Connections

Figure 2-2 shows the pin connections on the terminal block. This terminal block can accept 

16 AWG gauge wire.

10

Note As an alternative to

Power Supply into the terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering

the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.

Figure 2-2. Connections and Alternate Power Input

using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated

Operations Guide 931293D CyberData Corporation

2.3.1.1 Remote Switch Connection

Terminal Block

7

8

Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.

Figure 2-3. Remote Switch Connection

11

Operations Guide 931293D CyberData Corporation

2.3.2 Using the On-Board Relay

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

Warning

Electrical Hazard:

according to all local electrical and building codes.

Warning

Electrical Hazard:

and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.

Warning

Electrical Hazard:

Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.

This product should be installed by a licensed electrician

The relay contacts are dry and provided for a normally open

The relay does not support AC powered door strikes.

12

The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.

This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
1 Amp @ 30 VDC. Inductive loads can cause excess

ctive type and the relay is limited to a maximum of 

ive “hum” and can interfere with or damage the

unit’s electronics.

We highly recommend that inductive load and high current de

vices use our Network Dual Door
Strike Relay (CD# 011375) (see Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram

with External Power Source").

This relay interface also has a general purpose input port that can be used to monitor an external
s

witch and generate an event.

For more information on the sensor options, see the Sensor Configuration Page on the web
interface.

Operations Guide 931293D CyberData Corporation

2.3.3 Wiring the Circuit

DC Source

+

1 A @ 30 VDC

Sense Input

LED Strobe Light

Terminal Block of the CyberData Device

1

8

The terminal block can accept 16 AWG stranded wire.

Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground

2.3.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see

Figure 2-4 for the wiring diagram.

When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the Network Dual Door Strike Relay (CD# 011375) (see

Section 2.3.3.2, "Network Dual Door Strike Relay Wiring Diagram with External Power Source").

Figure 2-4. Devices Less than 1A at 30 VDC

13

Operations Guide 931293D CyberData Corporation

2.3.3.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source

GENERAL ALERT

Sense Input 2

DC Source 2

AC Source 2

OR

+

802.3af Compliant Ethernet Switch

CyberData

Aux Button 2

Device

The relay connection maximum wire
size is 12 gauge stranded wire.

Door Strike

Sense Input 1

DC Source 1

AC Source 1

OR

+

Aux Button1

*

Door Strike

*

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.

See the Network Dual Door Strike Relay
Operations Guide for connection specifics.

See Section 2.6.12, "Configure the Door Strike

Relay" for configuration options.

For wiring an electronic door strike to work over a network, we recommend the use of our external
Network Dual Door Strike Relay (CD# 011375).

This product provides an easier method of connecting standard door strikes as well as AC and
h

igher voltage devices. See Figure 2-5 and Figure 2-6 for the wiring diagrams.

Warn in g

Electrical Hazard:

part inside. Refer to qualified service personnel for connecting or servicing.

Figure 2-5. Network Dual Door Strike Relay Wiring Diagram with External Power Source

Hazardous voltages may be present. No user serviceable

14

Operations Guide 931293D CyberData Corporation

2.3.3.3 Network Dual Door Strike Relay Wiring Diagram Using PoE+

Sense Input 2 Aux Button 2Sense Input 1 Aux Button1

Door Strike

*

Door Strike

*

802.3at Compliant Ethernet Switch

The relay connection maximum wire
size is 12 gauge stranded wire.

Internal 12VDC
source (500 mA
maximum)

GENERAL ALERT

*Caution

Equipment Hazard: The door strike must have an internal or external mov or

diode (for over voltage protection) when connecting directly to the module.

See the Network Dual Door Strike Relay 
Operations Guide for connection specifics.

See Section 2.6.12, "Configure the Door Strike

Relay" for configuration options.

CyberData

Device

Figure 2-6. Network Dual Door Strike Relay Wiring Diagram Using PoE+

15

If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:

http://support.cyberdata.net/

Operations Guide 931293D CyberData Corporation

2.3.3.4 Door Strike Relay Module Wiring Diagram from Intercom

Door Lock Sense Input

The terminal block can accept 16 AWG stranded wire.

DC Source

AC Source

OR

+

1

8

Terminal Block

See the Door Strike Relay Module Operations
Guide for connection specifics.

See Section 2.6.12, "Configure the Door Strike

Relay" for configuration options.

For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module
(CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See

Figure 2-7. Door Strike Relay Module Wiring Diagram from Intercom

Figure 2-7 for the wiring diagram.

16

If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:

http://support.cyberdata.net/

Operations Guide 931293D CyberData Corporation

2.4 Connecting an Auxiliary RGB Strobe to the Intercom

J1

Auxiliary RGB Strobe Board

J1

to

JX

JX

Intercom Board

to

JX

SIP RGB Strobe Board

JX

to

JX

JX

Intercom Board

to

1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the Intercom
as shown in Figure 2-8. Please see the Auxiliary RGB Strobe Operations Guide for more
information about this product.

Figure 2-8. Connecting the Auxiliary RGB Strobe Kit to the Intercom

17

2.5 Connecting a SIP RGB Strobe to the Intercom

1. Connect the strobe cable to the board of the SIP RGB Strobe and the board of the Intercom as
shown in Figure 2-9. Please see the SIP RGB Strobe Operations Guide for more information
about this product.

Figure 2-9. Connecting the SIP RGB Strobe to the Intercom

Operations Guide 931293D CyberData Corporation

2.5.1 Intercom Connectors

JY

See the following figures and tables to identify the connectors and functions of the Intercom.

Figure 2-10. Connector Locations

18

Table 2-2. Connector Functions

Connector Function

JBTN Call Button LED Interface

JMIC1 Microphone Interface

JSPKR Speaker Interface

JKPAD Keypad Interface (Not Used)

JY I²C 5V Peripheral Bus

JP10 Disables the intrusion sensor when installed.

JBT1 Touch Button — 1 Interface (Not Used)

JBT2 Touch Button — 2 Interface (Not Used)

Operations Guide 931293D CyberData Corporation

Figure 2-11. Connector Locations

19

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

JAEC AEC Configuration Interface (Factory Use Only)

JIO Terminal Block (see Figure 2-2)

JCON Console Port (Factory Use Only)

JP1 Reset jumper

a

JSPI Reserved (Factory Use Only)

JTAG JTAG (Factory Use Only)

JX Auxiliary Strobe Connector

SW1 See Section 2.5.3, "RTFM Button"

a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.

Operations Guide 931293D CyberData Corporation

2.5.2 Activity and Link LEDs

Link

Activity

2.5.2.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:

• The square, AMBER Link/Activity LED blinks when there is network activity (see Figure 2-12).

• The square, GREEN 100Mb Link LED above the Ethernet port indicates that the network
connection has been established (see

Figure 2-12. Activity and Link LED

Figure 2-12).

20

Operations Guide 931293D CyberData Corporation

2.5.3 RTFM Button

RTFM button (SW1)

When the Intercom is operational and linked to the network, you can use the Reset Test Function
Management (RTFM) button (see SW1 in
confirm the Intercom’s IP Address and test to see if the audio is working.

Note You must do these tests prior to final assembly.

Figure 2-13) on the Intercom board to announce and

Figure 2-13. RTFM Button

21

Operations Guide 931293D CyberData Corporation

2.5.3.1 Announcing the IP Address

RTFM button (SW1)

To announce a device’s current IP address:

1. Press and release the RTFM button (see SW1 in Figure 2-14) within a five second window.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Note Pressing and holding the RTFM button for longer than five seconds will restore the device to

the factory default settings.

Figure 2-14. RTFM Button

22

Operations Guide 931293D CyberData Corporation

2.5.3.2 Restoring the Factory Default Settings

RTFM button (SW1)

When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.

Note Each Intercom is delivered with factory set default values.

To restore the factory default settings:

1. Press and hold the RTFM button (see SW1 in Figure 2-15) for more than five seconds.

2. The device announces that it is restoring the factory default settings.

Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default

to 10.10.10.10 if a DHCP server is not present).

Figure 2-15. RTFM Button

23

2.5.4 Adjusting the Intercom Volume

You can adjust the Intercom volume through the SIP Volume, Multicast Volume, Ring Volume, and

Sensor Volume settings on the Device Configuration Page.

Operations Guide 931293D CyberData Corporation

2.5.5 Call Button and the Call Button LED

Call Button and Call Button LED

2.5.5.1 Calling with the The Call Button

• You may initiate a call by pressing the Call button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call Button to terminate an active call.

2.5.5.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• On boot, the Call Button LED will flash ten times a second while setting up the network and
downloading autoprovisioning files.

• The device “autoprovisions” by default, and the initial process may take several minutes as the
device searches for and downloads updates. The Call Button LED will blink during this process.
During the initial provisioning, or after the factory defaults have been reset, the device may
download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then
resume blinking. This process will take longer if there are many audio files downloading.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page (see Section 2.6.5, "Configure the Device"), there is an
option called Button Lit When Idle. This option sets the normal state for the indicator LED. The
Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

24

Figure 2-16. Call Button and Call Button LED

Operations Guide 931293D CyberData Corporation

2.6 Configure the Intercom Parameters

To configure the Intercom online, use a standard web browser.

25

Configure each Intercom and verify its operation bef
an Intercom, refer to Appendix A, "Mounting the Intercom" for instructions.

2.6.1 Factory Default Settings

All Intercoms are initially configured with the following default IP settings:

When configuring more than one Intercom, attach the Intercoms to the network and configure one at
a

time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

ore you mount it. When you are ready to mount

Table 2-4. Factory Default Settings

a

a

a

10.10.10.10

255.0.0.0

10.0.0.1

a. Default if there is not a DHCP server present.

Operations Guide 931293D CyberData Corporation

2.6.2 Intercom Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every Intercom web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device page.

26

Link to the Netw

Link to go to the SIP pag

Link to the Multicast page.

Link to the Sensor page.

Link to the Audiofiles page.

Link to the Events page.

Link to the Door Strike Relay page.

Link to the A

Link to the Firmwar

ork page.

e.

utoprovisioning page.

e page.

Operations Guide 931293D CyberData Corporation

2.6.3 Using the Toggle Help Button

Toggle Help button

Question mark 
appears next to the
web page items

The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:

27

1. Click on the T

2. You will see a question mark (
with a short description by the Help feature. See Figure 2-18.

oggle Help button that is on the UI webpage. See Figure 2-17 and Figure 2-18.

Figure 2-17. Toggle/Help Button

) appear next to each web page item that has been provided

Figure 2-18. Toggle Help Button and Question Marks

Operations Guide 931293D CyberData Corporation

3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web

A short description of the 
web page item will appear

Question mark

page item will appear. See Figure 2-19.

Figure 2-19. Short Description Provided by the Help Feature

28

Operations Guide 931293D CyberData Corporation

2.6.4 Log in to the Configuration Home Page

1. Open your browser to the Intercom IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the Intercom.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/assets/common/discovery.zip

Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to

scan for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-20):

29



Operations Guide 931293D CyberData Corporation

Figure 2-20. Home Page

v11.7.1

186100001

CyberData Outdoor Intercom

30

Operations Guide 931293D CyberData Corporation

3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-6.

31

Note The question mark icon (

after the T

oggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-6. Home Page Overview

Web Page Item Description

Admin Settings

Username The username to access the web interface. Enter up to 25 characters.

Password

Confirm Password

The password to access the web interface. Enter up to 25 characters.

Confirm the web interface password.

Current Status

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (DH

CP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

SIP Volume Shows the current SIP volume level.

Multicast Volume Shows the current Multicast volume level.

Ring Volume Shows the current Ring volume level.

Sensor Volume Shows the current Sensor volume level.

Push to Talk Volume Shows the current Push to T

alk volume level.

Volu m e Boost Shows the current Volume Boost level.

Microphone Gain Shows the current microphone gain level.

Push to Talk Microphone Gain Shows the current Push to Talk Microphone Gain level.

SIP Mode Shows the current status of the SIP mode.

Multicast Mode Shows the current status of the Multicast mode.

Event Reporting Shows the current status of the Event Reporting mode.

Nightringer Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

Nightringer Server

Shows the current status of Nightringer Server.

Import Settings

Use this button to select a configuration file to import.

Operations Guide 931293D CyberData Corporation

Table 2-6. Home Page Overview (Continued)

Web Page Item Description

After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.

Export Settings

Click Export to export the current configuration to a file.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark (
Move the mouse pointer to hover over a question mark to see a short
description of a specific web page item.

) appear next to some of the web page items.

32

Note The user name and password will be saved immediately, but the user will not be prompted

to enter them until there is a reboot. It is advisable to restart the web browser after this
change.

Operations Guide 931293D CyberData Corporation

2.6.5 Configure the Device

CyberData Outdoor Intercom

1. Click the Device menu button to open the Device page. See Figure 2-21.

Figure 2-21. Device Configuration Page

33

Operations Guide 931293D CyberData Corporation

2. On the Device page, you may enter values for the parameters indicated in Tab l e 2-7.

34

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-7. Device Configuration Parameters

Web Page Item Description

Volume Settings (0-9)

SIP Volume Set the speaker volume for a SIP call. A value of 0 will

mute the speaker during SIP calls.

Multicast Volume

Set the speaker volume for multicast audio streams. A
value of 0 will mute the speaker during multicasts.

Ring Volume

Set the ring volume for incoming calls. A value of 0 will
mute the speaker instead of playing the ring tone when
Auto-Answer Incoming Calls is disabled.

Sensor Volume

Set the speaker volume for playing sensor activated audio.
A value of 0 will mute the speaker during sensor activated
audio.

Push to Talk Volume

Set the speaker volume for Push to Talk operation. A value
of 0 will mute the speaker in Push to Talk mode.

Volu m e Boost:

No Volume Boost

Volu m e Boost 1

Volu m e Boost 2

Volu m e Boost 3

Set the Boost level to increase the volume output of the
spe

aker. Using Volume Boost may introduce audio clips or
cause the device to drop from full duplex to half duplex
operation.

Normal operation of the product can be met with volume
levels 0 through 9. 0 being mute and 9 being the loudest
volume that in a normal arm's length and average
background noise, will enable full duplex operation and
give the best quality of sound output.

If the user would like a higher o

utput from the speaker, the
Boost settings are available. However, operation in Boost
Mode may overdrive or clip the audio if, for example, the
phone that is connected has a high microphone gain or if
the person has a loud voice talking too close to the
microphone.

The acoustic echo canceller also has a harder time

taining full duplex operation when in the Boost

main
Mode. The product may drop from full duplex operation
into half/duplex mode while in Boost Mode.

Contact CyberData support for additional information if
needed.

Microphone Settings

Microphone Gain Set the microphone gain level.

Push to Talk Microphone Gain

Operations Guide 931293D CyberData Corporation

Set the microphone gain level for Push to Talk operation.

Table 2-7. Device Configuration Parameters (Continued)

Web Page Item Description

Clock Settings

Set Time with NTP Server on boot When selected, the time is set with an external NTP

server when the device restarts.

35

NTP Server

Use this field to set the address (in IPv4 dotted decimal
notation or as a canonical name) for the NTP Server. This
field can accept canonical names of up to 64 characters in
length.

Posix Timezone String

See Section 2.6.5.1, "Time Zone Strings" for information
about how to use the Posix Timezone String to specify
time zone and daylight savings time where applicable.
Enter up to 63 characters.

Periodically sync time with server

When selected, the time is periodically updated with the
NTP server at the configured interval below.

Time update period (in hours)

The time interval after which the device will contact the
NTP server to update the time. Enter up to 4 digits.

Current Time

Allows you to input the current time. (6 character limit)

Relay Settings

Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is

entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.

Relay Pulse Code

DTMF code used to pulse the relay when entered on a
phone during a SIP call with the device. Relay will activate
for Relay Pulse Duration seconds then deactivate.
Activate Relay with DTMF Code must be enabled. Enter
up to 25 digits (* and # are supported).

Relay Pulse Duration (in seconds)

The length of time (in seconds) during which the relay will
be activated when the DTMF Relay Activation Code is
detected. Enter up to 5 digits.

Relay Activation Code

Activation code used to activate the relay when entered on
a phone during a SIP call with the device. Relay will be
active indefinitely, or until the DTMF Relay Deactivation
code is entered. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).

Relay Deactivation Code

Code used to deactivate the relay when entered on a
phone during a SIP call with the device. Activate Relay
with DTMF Code must be enabled. Enter up to 25 digits (*
and # are supported).

Play tone during DTMF Activation

When selected, the device will play a tone out of the
speaker upon DTMF relay activation. The tone plays for
the DTMF Activation Duration (in seconds).

Activate Relay During Ring

When selected, the relay will be activated for as long as
the device is ringing. When Auto-Answer Incoming Calls is
enabled, the device will not ring and this option does
nothing.

Activate Relay During Night Ring

When selected, the relay will be activated as long as the
Nightringer extension is ringing.

Operations Guide 931293D CyberData Corporation

Table 2-7. Device Configuration Parameters (Continued)

Web Page Item Description

Activate Relay While Call Active When selected, the relay will be activated as long as the

SIP call is active.

Activate Relay on Button Press

When selected, the relay will be activated when the Call
button is pressed.

Relay on Button Press Duration

The length of time (in seconds) during which the relay will
be activated when the Call button is pressed. Enter up to 5
digits. A Relay on Button Press Duration value of 0 will
pulse the relay once when the Call button is pressed.

Misc Settings

Device Name Type the device name. Enter up to 25 characters.

Auto-Answer Incoming Calls

When selected, the device will automatically answer
incoming calls. When Auto-Answer Incoming Calls is
disabled, the device will play a ring tone (corresponds to
Ring Tone on the Audiofiles page) out of the speaker until
someone presses the Call button to answer the call or the
caller disconnects before the call can be answered.

Button Lit When Idle

When selected, the Call button LED is illuminated while
the device is idle (a call is not in progress).

36

Button Brightness (0-255)

Play Ringback Tone

Enable Push to Talk

Enable DTMF Push to Talk

Prevent Call Termination

Disable HTTPS (NOT recommended)

The desired Call button LED brightness level. Acceptable
values are 0-255, where 0 is the dimmest and 255 is the
brightest. Enter up to three digits.

When selected, the device will play a ringback tone
(corresponds to Ringback Tone on the Audiofiles page)
out of the speaker while placing an outbound call. The
Ringback Tone will play until the call is answered.

This option is for noisy environments. When enabled, the
microphone will be muted normally. When the Call button
is pressed and held, it will unmute the microphone and
allow the operator to send audio back. Using Push to Talk
prevents the operator from terminating a call by pressing
the Call button. The call must be terminated by the phone
user.

This option is for noisy environments. When enabled, in an
active call, the remote phone can force receive only audio
(setting the mic gain to max and muting the speaker) by
pressing the * key.

Pressing the # k

ey will force send only audio (setting the
max speaker volume and muting the mic). Pressing the 0
key will restore full duplex operation with the normal
microphone and speaker volume.

When this option is enabled, a call cannot be terminated
using the call button.

Disables the encrypted connection to the webpage. We do
not recommend disabling HTTPS for security reasons.

Click on the Test Audio button to do an audio test. When
the Tes t Audio button is pressed, you will hear a voice
message for testing the device audio quality and volume.

Operations Guide 931293D CyberData Corporation

Table 2-7. Device Configuration Parameters (Continued)

Web Page Item Description

Click on the Test Microphone button to do a microphone
test. When the Test Microphone button is pressed, the
following occurs:

1. The device will immediately start recording 3 seconds of

dio.

au

2. The device will beep (indicating the end of recording).

3. The device will play back the recorded audio.

Click on the Test Relay button to do a relay test.

Click the Save button to save your configuration settings.

Note:

You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

37

Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle
Help button, and you will see a question mark (
next to some of the web page items. Move the mouse
pointer to hover over a question mark to see a short
description of a specific web page item.

) appear

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note The SIP Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push to Talk

Volume settings do n

ot require a reboot for the changes to take effect.

Note The NTP Server setting needs to be restarted to spawn NTP or to change the server.

Syncing and changing the Time update period (in hours) setting does not require a reboot
for the changes to take effect.

Note None of the Relay Settings require a reboot for the changes to take effect.

Note The Disable HTTPS (NOT recommended) setting requires a reboot for the changes to take

effect.

Operations Guide 931293D CyberData Corporation

2.6.5.1 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-8 shows some common strings.

Time Zone Time Zone String

US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Phoenix Arizona

US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

a.Phoenix, Arizona does not use daylight savings time.

Ta bl e 2-9 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

38

Table 2-8. Common Time Zone Strings

a

MST7

Table 2-9. Time Zone String Parts

Time Zone String

Meaning

Part

CST6CDT The time zone offset from GMT and three character identifiers for the time zone.

CST Central Standard Time

6 The (hour) offset from GMT/UTC

CDT

M3.2.0/2:00:00 The date and time when daylight savings begins.

M3 The third month (March)

.2 The 2nd occurrence of the day (next item) in the month

.0 Sunday

/2:00:00

M11.1.0/2:00:00 The date and time when daylight savings ends.

M11 The eleventh month (November)

.1 The 1st occurrence of the day (ne

.0 Sunday

/2:00:00 Time of day to change

Central Daylight Time

Time of day to change

xt item) in the month

Operations Guide 931293D CyberData Corporation

39

Time Zone String Examples

Time Zone Identifier

Ta bl e 2-10 has some more examples of time zone strings.

Table 2-10. Time Zone String Examples

Time Zone Time Zone String

a

Tokyo

Berlin

b

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00

a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.

A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.

Figure 2-22. Three or Four Character T

ime Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time:

http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Ta bl e 2-11 has information about the GMT time in various time zones.

Table 2-11. World GMT Table

Time Zone City or Area Zone Crosses

GMT-12 Eniwetok

GMT-11 Samoa

GMT-10 Hawaii

GMT-9 Alaska

GMT-8 PST, Pacific US

GMT-7 MST, Mountain US

GMT-6 CST, Central US

GMT-5 EST, Eastern US

GMT-4 Atlantic, Canada

GMT-3 Brazilia, Buenos Aries

GMT-2 Mid-Atlantic

GMT-1 Cape Verdes

GMT Greenwich Mean Time, Dublin

GMT+1 Berlin, Rome

GMT+2 Israel, Cairo

GMT+3 Moscow, Kuwait

GMT+4 Abu Dhabi, Muscat

Operations Guide 931293D CyberData Corporation

Table 2-11. World GMT Table (Continued)

Time Zone City or Area Zone Crosses

GMT+5 Islamabad, Karachi

GMT+6 Almaty, Dhaka

GMT+7 Bangkok, Jakarta

GMT+8 Hong Kong, Beijing

GMT+9 Tokyo, Osaka

GMT+10 Sydney, Melbourne, Guam

GMT+11 Magadan, Soloman Is.

GMT+12 Fiji, Wellington, Auckland

40

Operations Guide 931293D CyberData Corporation

2.6.6 Configure the Network Parameters

CyberData Outdoor Intercom

1. Click the Network menu button to open the Network page (Figure 2-23).

Figure 2-23. Network Configuration Page

41

Operations Guide 931293D CyberData Corporation

2. On the Network page, enter values for the parameters indicated in Ta bl e 2-12.

42

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-12. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking

the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.6.1,

"Factory Default Settings" for factory default settings. Be sure to click

Save and Reboot to store changes when configuring a Static
address.

Hostname This is the hostname provided by the DHCP server. See the DHCP/

DNS server documentation for more information. Enter up to 64
characters.

IP Address Enter the Static IPv4 network address in dotted decimal notation.

Subnet Mask Enter the Subnet Mask in dotted decimal notation.

Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.

DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal

notation.

DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal

notation.

DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will

wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.

VLAN Settings

VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.

Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.

VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of

0 may cause the VLAN ID tag to be ignored.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

Operations Guide 931293D CyberData Corporation

Table 2-12. Network Configuration Parameters (Continued)

Web Page Item Description

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

43

Operations Guide 931293D CyberData Corporation

2.6.7 Configure the SIP (Session Initiation Protocol) Parameters

CyberData Outdoor Intercom

The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.

1. Click on the SIP menu button to open the SIP page (Figure 2-24).

Figure 2-24. SIP Configuration Page

44

Operations Guide 931293D CyberData Corporation

2. On the SIP page, enter values for the parameters indicated in Ta b le 2-13.

45

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-13. SIP Configuration Parameters

Web Page Item Description

SIP Settings

Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages

according to the configured SIP settings below.

Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on

this page. To configure the device to send and receive point-to-point SIP calls,
enable SIP Operation and disable Register with a SIP Server (see Section

2.6.7.2, "Point-to-Point Configuration").

Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST

(Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.

Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a

fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the primary SIP server. This field can accept
entries of up to 255 characters in length.

Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the

user portion of the SIP-URI for the device's extension on the primary SIP server.
Enter up to 64 alphanumeric characters.

Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required

for SIP registration authentication. Enter up to 64 alphanumeric characters.

Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation

or a fully qualified domain name. This parameter also becomes the host portion of
the SIP-URI for the device's extension on the backup SIP server. This field can
accept entries of up to 255 characters in length.

Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes

the user portion of the SIP-URI for the device's extension on the first backup SIP
server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal

notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.

Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter

becomes the user portion of the SIP-URI for the device's extension on the second
backup SIP server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric characters.

Operations Guide 931293D CyberData Corporation

Table 2-13. SIP Configuration Parameters (Continued)

Web Page Item Description

Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port

when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.

Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages.

The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.

Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or

a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address. When an FQDN is configured,
the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.

Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending

SIP messages to the outbound proxy. A value of 0 will default to 5060. The
supported range is 0-65536. Enter up to 5 digits.

46

Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP

address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.

Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also

known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.

Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot.

Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal.

A value of 0 will disable keep alive packets.

SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is

connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.

Blink Strobe on Ring When selected, the Strobe will blink a scene when ringing.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms

during the duration of the event.

Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 3.5 seconds during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 1.5 seconds during the duration of the event.

Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one

second during the duration of the event.

Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second

during the duration of the event.

Color Select desired color (only one may be chosen).

Brightness How bright the strobe will blink when there is a SIP Ring. This is the maximum

brightness for “fade” type scenes.

Operations Guide 931293D CyberData Corporation

Table 2-13. SIP Configuration Parameters (Continued)

Web Page Item Description

Red The red LED value for SIP Ring.

Green The green LED value for SIP Ring.

Blue The blue LED value for SIP Ring.

Use this button to preview the strobe flashing behavior for the SIP Ring Strobe

Settings.

SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is

connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.

Blink Strobe during Call When selected, the Strobe will blink a scene during a call.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms

during the duration of the event.

Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 3.5 seconds during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 1.5 seconds during the duration of the event.

Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one

second during the duration of the event.

47

Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second

during the duration of the event.

Color Select desired color (only one may be chosen).

Brightness How bright the strobe will blink when there is a SIP Call. This is the maximum

brightness for “fade” type scenes.

Red The red LED value for SIP Call.

Green The green LED value for SIP Call.

Blue The blue LED value for SIP Call.

Use this button to preview the strobe flashing behavior for the SIP Call Strobe

Settings.

MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is

connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.

Blink Strobe on MWI When selected, the strobe will blink a scene when a voicemail is waiting for its

extension.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms

during the duration of the event.

Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 3.5 seconds during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 1.5 seconds during the duration of the event.

Operations Guide 931293D CyberData Corporation

Table 2-13. SIP Configuration Parameters (Continued)

Web Page Item Description

Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one

second during the duration of the event.

Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second

during the duration of the event.

MWI Call Color Select desired color (only one may be chosen).

Brightness How bright the strobe will blink when there is a message waiting. This is the

maximum brightness for “fade” type scenes.

Red The red LED value for MWI.

Green The green LED value for MWI.

Blue The blue LED value for MWI.

Use this button to preview the strobe flashing behavior for the MWI Strobe

Settings.

Nightringer Settings

Enable Nightringer When Nightringer is enabled, the device will attempt to register a second extension

with the SIP server. Any calls made to this extension will play a ringtone
(corresponds to Night Ring on the Audiofiles page). By design, it is not possible to
answer a call to the Nightringer extension.

SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a

fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's Nightringer extension on the SIP server. This field can
accept entries of up to 255 characters in length.

48

Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port

when sending SIP messages for the Nightringer extension. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.

Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages

for the Nightringer extension. This value cannot be the same as the Local SIP Port
for the primary extension. The default Local SIP Port is 5061. The supported range
is 0-65536. Enter up to 5 digits.

Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or

a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address for the Nightringer extension.
When an FQDN is configured, the device will run DNS NAPTR, SRV, and A queries
on the FQDN to resolve an IP address to which it will send all SIP messages for the
Nightringer extension. This field can accept entries of up to 255 characters in length.

Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending

SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.

User ID Specify the SIP User ID for the SIP server. This parameter becomes the user

portion of the SIP-URI for the device's Nightringer extension. Enter up to 64
alphanumeric characters.

Authenticate ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP

registration authentication. Enter up to 64 alphanumeric characters.

Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is required for

SIP registration authentication. Enter up to 64 alphanumeric characters.

Operations Guide 931293D CyberData Corporation

Table 2-13. SIP Configuration Parameters (Continued)

Web Page Item Description

Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also

known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.

Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is

connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.

Blink Strobe on Nightring When selected, the Strobe will blink a scene when the Nightringer is ringing.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms

during the duration of the event.

Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 3.5 seconds during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0

over the course of about 1.5 seconds during the duration of the event.

Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one

second during the duration of the event.

Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second

during the duration of the event.

Color Select desired color (only one may be chosen).

49

Brightness How bright the strobe will blink when the Nightringer is ringing. This is the maximum

brightness for “fade” type scenes.

Red The red LED value for Nightringer.

Green The green LED value for Nightringer.

Blue The blue LED value for Nightringer.

Use this button to preview the strobe flashing behavior for the Nightringer Strobe

Settings.

Dial Out Settings

Dial Out Extension Specify the extension the device will call when someone presses the Call button.

Enter up to 64 alphanumeric characters.

Note: For information about dial-out extension strings and DTMF tones, see Section

2.6.7.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)".

Extension ID A Caller identification string added to outbound calls. Enter up to 64 alphanumeric

characters.

Send Multicast Audio When selected, the device will play an audio file to the specified multicast address

and port.

Multicast Address The multicast address used for multicasting an audio file.

Multicast Port The multicast port used for multicasting an audio file.

Repeat Message The number of times to repeat the audio message to the remote endpoint. Enter a

value from 1-65536.

Call Disconnection

Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0

will disable this function. Enter up to 8 digits.

Operations Guide 931293D CyberData Corporation

Table 2-13. SIP Configuration Parameters (Continued)

Web Page Item Description

Codec Selection

Force Selected Codec When configured, this option will allow you to force the device to negotiate for the

selected codec. Otherwise, the device will perform codec negotiation using the
default list of supported codecs.

Codec Select the desired codec (only one may be chosen).

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This

port number must be an even number and defaults to 10500. The supported range
is 0-65536. Enter up to 5 digits.

Jitter Buffer Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values

are 50-1000.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

50

Click on the Togg l e H elp button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note The Terminate Call After Delay setting does not require a reboot for the changes to take

effect.

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/connecting-to-ip-pbx-servers/

Operations Guide 931293D CyberData Corporation

2.6.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds aft
seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The maximum number of total characters in the dial-out field is 64.

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-14. Examples of Dial-Out Extension Strings

DTMF tone

DTMF tone
tone 4, wait 4 seconds, send out DTMF tone 1

'2'

'2', send out DTMF tone 5, wait 6 seconds, send out DTMF

51

Operations Guide 931293D CyberData Corporation

2.6.7.2 Point-to-Point Configuration

Device is set to NOT register with a SiP server

CyberData Outdoor Intercom

When the device is set to not register with a SIP server (see Figure 2-25), it is possible to set the
device to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The device can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-25. SIP Page Set to Point-to-Point Mode

52

Operations Guide 931293D CyberData Corporation

2.6.7.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The maximum number of total characters in the dial-out field is 25.

Table 2-15. Examples of Dial-Out Extension Strings

DTMF tone

DTMF tone
tone 4, wait 4 seconds, send out DTMF tone 1

'2'

'2', send out DTMF tone 5, wait 6 seconds, send out DTMF

53

Operations Guide 931293D CyberData Corporation

2.6.8 Configure the Multicast Parameters

The Multicast Configuration page allows the device to join up to ten paging zones for receiving ulaw/
alaw encoded RTP audio streams.

A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.

Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.

1. Click on the Multicast menu button to open the Multicast page. See Figure 2-26.

54

Operations Guide 931293D CyberData Corporation

Figure 2-26. Multicast Configuration Page

CyberData Outdoor Intercom

The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.

55

Operations Guide 931293D CyberData Corporation

2. On the Multicast page, enter values for the parameters indicated in Ta bl e 2-16.

56

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-16. Multicast Page Parameters

Web Page Item Description

Enable Multicast Operation Enables or disables multicast operation.

Blink Strobe on Multicast

When selected, the Strobe will blink a scene when a multicast is received.

Note: The strobe settings will only appear if you are using the Strobe Kit. If
y

ou are not using the Strobe Kit, you will not see the strobe settings.

Priority Indicates the priority for the multicast group. Priority 9

is the highest (emergency
streams). 0 is the lowest (background music). SIP calls are considered priority 4.5.
See Section 2.6.8.1, "Assigning Priority" for more details.

Address Enter the multicast IP Address for this multicast group (15 character limit).

Por t Enter the port number for this multicast group (5 character limit [range can be from

000 to 65535]).

2

Note: The multicast ports have to be even values. The webpage will enforce this
restriction.

Name Assign a descriptive name for this multicast group (25 character limit).

Buffer Device will buffer up to four minutes of audio and then play back the recording after

ulticast stream finishes or after the buffer is full.

the m

Beep When selected, the device will play a beep before multicast audio is sent.

Relay When selected, the device will activate a relay before multicast audio is sent.

Scene

ADA Compliant

Slow Fade

Fast Fade

Slow Blink

Fast Blink

Color

Brightness

Red

Green

Blue

Select desired scene (only one may be chosen).

Note: The strobe settings will only appear if you are using the Strobe Kit. If
y

ou are not using the Strobe Kit, you will not see the strobe settings.

Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.

Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.

Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.

Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.

Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.

Select desired color (only one may be chosen).

How bright the strobe will blink on a multicast page. This is the maximum
brightness for “fade” type scenes.

The red LED value for Multicast.

The green LED value for Multicast.

The blue LED value for Multicast.

Operations Guide 931293D CyberData Corporation

Table 2-16. Multicast Page Parameters (Continued)

Web Page Item Description

Polycom Default Channel When a default Polycom channel/group number is selected, the device will

subscribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.

Polycom Priority Channel When a priority Polycom channel/group number is selected, the device will

subscribe to the priority channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.

Polycom Emergency Channel When an emergency Polycom channel/group number is selected, the device will

sub

scribe to the default channel for one-way group pages. Group Numbers 1-25

are supported. Or, select Disabled to disable this channel.

Use this button to preview the strobe flashing behavior for the Multicast Strobe
Settings.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

57

Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggl e H e l p button, and you will see a question mark
( ) appear next to some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web page item.

Note You must click on the Save button for the changes to take effect.

Note Changing the Enable Multicast Operation, Address, Beep, or Relay settings require a

reboot for the changes to take effect.

Note Enabling or disabling

the strobe or changing any of the strobe options require you to click on

the Save button for the changes to take effect.

Operations Guide 931293D CyberData Corporation

2.6.8.1 Assigning Priority

The device will prioritize simultaneous audio streams according to their priority in the list.

If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.

During priority 9 multicast streams, the volume is set to maximum.

Note SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all

prioritized.

58

Ringtones and Nightringtones

Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.

Operations Guide 931293D CyberData Corporation

2.6.9 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.

The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.

Each sensor can trigger up to five different actions:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Loop an audio file out of the Intercom speaker until the sensor is deactivated

• Call an extension and establish two way audio

• Call an extension and play a pre-recorded audio file

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

59

1. Click Sensor menu button to open the Sensor page (Figure 2-27).

Operations Guide 931293D CyberData Corporation

Figure 2-27. Sensor Configuration Page

CyberData Outdoor Intercom

The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.

60

Operations Guide 931293D CyberData Corporation

2. On the Sensor page, enter values for the parameters indicated in Ta bl e 2-17.

61

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-17. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is

also known as the Sense Input on the device's terminal block.

Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an

action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.

Flash Button LED When selected, the Call button LED will flash until the on-board

door sensor is deactivated (roughly 10 times/second).

Activate Relay When selected, the device's on-board relay will be activated until

the on-board door sensor is deactivated.

Play Audio Locally When selected, the device will loop an audio file out of the

speaker until the door sensor is deactivated.

Make call to extension When selected, the device will call an extension when the on-

board door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the on-board door

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Play recorded audio When selected, the device will call the Dial Out Extension and

play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).

Repeat Sensor Message The number of times to repeat the audio message through the

local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.

Sensor Strobe Settings The following strobe settings will only appear if a CyberData

Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.

Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is

triggered.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then

OFF for 350ms during the duration of the event.

Slow Fade Strobe will increase in brightness from 0 to the specified

brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified

brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.

Operations Guide 931293D CyberData Corporation

Table 2-17. Sensor Configuration Parameters (Continued)

Web Page Item Description

Slow Blink Strobe will blink ON at the specified brightness for one second

then OFF for one second during the duration of the event.

Fast Blink Strobe will blink ON at the specified brightness then OFF five

times per second during the duration of the event.

Color Select desired color (only one may be chosen).

Brightness How bright the strobe will blink when the sensor is triggered. This

is the maximum brightness for “fade” type scenes.

Red The red LED value for the Sensor.

Green The green LED value for the Sensor.

Blue The blue LED value for the Sensor.

Use this button to preview the strobe flashing behavior for the

Sensor Strobe Settings.

Intrusion Sensor Settings

Flash Button LED When selected, the Call button LED will flash until the intrusion

sensor is deactivated (roughly 10 times/second).

62

Activate Relay When selected, the device's on-board relay will be activated until

the intrusion sensor is deactivated.

Play Audio Locally When selected, the device will loop an audio file out of the

speaker until the intrusion sensor is deactivated.

Make call to extension When selected, the device will call an extension when the

intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the intrusion

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Play recorded audio When selected, the device will call the Dial Out Extension and

play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.

Repeat Intrusion Message The number of times to repeat the audio message through the

local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.

Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData

Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.

Blink Strobe on Intrusion Sensor When selected, the Strobe will blink a scene when the intrusion

sensor is triggered.

Scene Select desired scene (only one may be chosen).

ADA Compliant Strobe will blink ON at the specified brightness for 150ms then

OFF for 350ms during the duration of the event.

Operations Guide 931293D CyberData Corporation

Table 2-17. Sensor Configuration Parameters (Continued)

Web Page Item Description

Slow Fade Strobe will increase in brightness from 0 to the specified

brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.

Fast Fade Strobe will increase in brightness from 0 to the specified

brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.

Slow Blink Strobe will blink ON at the specified brightness for one second

then OFF for one second during the duration of the event.

Fast Blink Strobe will blink ON at the specified brightness then OFF five

times per second during the duration of the event.

Color Select desired color (only one may be chosen).

Brightness How bright the strobe will blink when the intrusion sensor is

triggered. This is the maximum brightness for “fade” type scenes.

Red The red LED value for the Intrusion Sensor.

Green The green LED value for the Intrusion Sensor.

Blue The blue LED value for the Intrusion Sensor.

Use this button to preview the strobe flashing behavior for the
Intrusion Sensor Strobe Settings.

63

Click the Test Door Sensor button to test the door sensor.

Click the Test Intrusion Sensor button to test the Intrusion
sensor.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.

Note You must click on the Save button for the changes to take effect.

Note None of the Sensor Configuration Page settings require a reboot for the changes to take

effect.

Operations Guide 931293D CyberData Corporation

2.6.10 Configure the Audio Configuration Parameters

CyberData Outdoor Intercom

The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the Intercom.

1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-28).

Figure 2-28. Audiofiles Configuration Page

64

Operations Guide 931293D CyberData Corporation

Figure 2-29. Audiofiles Page

65

Operations Guide 931293D CyberData Corporation

2. On the Audiofiles page, enter values for the parameters indicated in Ta bl e 2-18.

66

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-18. Audiofiles Configuration Parameters

Web Page Item Description

Available Space Shows the space available for the user to save custom audio files if they want to change the

message when the door or sensor is triggered.

0-9 The name of the audio configuration option is the same as th

e spoken audio that plays on

the board (24 character limit).

'0' corresponds to the spoken word “zero.”

'1' corresponds to the spoken word “one.”

'2' corresponds to the spoken word “two.”

'3' corresponds to the spoken word “three.”

'4' corresponds to the spoken word “four.”

0-9 '5' corresponds to the spoken word “five.”

'6' corresponds to the spoken word “six.”

'7' corresponds to the spoken word “seven.”

'8' corresponds to the spoken word “eight.”

'9' corresponds to the spoken word “nine.”

Dot Corresponds to the spoken word “dot.” (24 character limit)

Audiotest Corresponds to the message “This is

the CyberData IP speaker test message...” (24

character limit)

Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character

limit).

Your IP Address is Corresponds to the message “Your IP address is...” (24 character limit).

Rebooting Corresponds to the spoken word “Re

booting” (24 character limit).

Restoring default Corresponds to the message “Restoring default” (24 character limit).

Ringback tone This is the ringback tone that plays when calling a remote extension 

(24 character limit).

Ring tone This is the tone that plays when set to ring when receiving a call 

(24 character limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor T

Door Ajar Corresponds to the message “Door

Ajar” (24 character limit).

Night Ring Specifies the ringtone for nightring. By default this

riggered” (24 character limit).

parameter uses the same audio file that is

selected for the Ring Tone parameter.

SIP Multicast Message This is the message that plays when multicast

audio is initiated by the call button.

Click on the Browse button to navigate to and select an audio file.

The Play button will play that audio file.

Operations Guide 931293D CyberData Corporation

Table 2-18. Audiofiles Configuration Parameters (Continued)

Web Page Item Description

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.

67

Operations Guide 931293D CyberData Corporation

2.6.10.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-30 through

Figure 2-32.

Figure 2-30. Audacity 1

68

Figure 2-31. Audacity 2

Operations Guide 931293D CyberData Corporation

When you export an audio file with Audacity, save the output as:

WAV (Microsoft) signed 16 bit PCM

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-32. WAV (Microsoft) signed 16 bit PCM

69

Operations Guide 931293D CyberData Corporation

2.6.11 Configure the Events Parameters

CyberData Outdoor Intercom

The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.

1. Click on the Events menu button to open the Events page (Figure 2-33).

Figure 2-33. Event Configuration Page

70

Operations Guide 931293D CyberData Corporation

2. On the Events page, enter values for the parameters indicated in Ta bl e 2-19.

71

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-19. Events Configuration Parameters

Web Page Item Description

Enable Event Generation The device will send HTTP POST events to the specified remote

server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.

Events

Enable Button Events When selected, the device will report Call button presses.

Enable Call Start Events

Enable Call Terminated Events

Enable Relay Activated Events

Enable Relay Deactivated Events

Enable Ring Events

When selected, the device will report the start of a SIP call.

When selected, the device will report the end of a SIP call.

When selected, the device will report relay activation.

When selected, the device will report relay deactivation.

When selected, the device will report when it starts ringing upon an
incoming SIP call. A Ring Event will not be generated when Auto-
Answer Incoming Calls is enabled on the Device page.

Enable Night Ring Events

When selected, the device will report when it starts ringing upon an
incoming SIP call to the Nightringer extension. As a reminder, the
Nightringer extension always rings upon an incoming SIP call and it
is not possible to alter this behavior.

Enable Multicast Start Events When selected, the device will report when the device starts playing

a multicast audio stream.

Enable Multicast Stop Events

When selected, the device will report when the device stops playing
a multicast audio stream.

Enable Power On Events

Enable Sensor Events

When selected, the device will report when it boots.

When selected, the device will report when the on-board sensor is
activated.

Enable Remote Relay Events

When selected, the device will report when the remote relay (DSR)
is activated.

Enable Security Events

When enabled, the device will report when the intrusion sensor is
activated.

Enable 60 Second Heartbeat Events

When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.

Check All Click on Chec

Uncheck All

Click on Uncheck All to de-select all of the events on the page.

k All to select all of the events on the page.

Event Server

Server IP Address The IPv4 address of the event server in dotted decimal notation.

Server Port

Specify the event server port number. The supported range is 0-

65536. Enter up to 5 digits.

Operations Guide 931293D CyberData Corporation

Table 2-19. Events Configuration Parameters (Continued)

Web Page Item Description

Server URL Generally, the destination URL is the name of the application that

receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark (
page items. Move the mouse pointer to hover over a question mark
to see a short description of a specific web page item.

) appear next to some of the web

Note You must click on the Save button for the changes to take effect.

72

Note Enabling Event Generation or changing an Event Server setting requires a reboot for the

changes to take effect.

Note Selecting partic

ular events, Check All, or Uncheck All does not require a reboot for the

changes to take effect.

Operations Guide 931293D CyberData Corporation

2.6.11.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).

Note The XML is URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>

73

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79

Operations Guide 931293D CyberData Corporation

User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded

74

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79

Operations Guide 931293D CyberData Corporation

User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>

75

Operations Guide 931293D CyberData Corporation

2.6.12 Configure the Door Strike Relay

CyberData Outdoor Intercom

This is the default page when the
device is not associated with any

DSRs

.

Please see the Dual Door
Strike Relay Operations Guide for
more settings and options on the
DSR page when the device is
associated with a DSR.

The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.

The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually
through the web interface, or by using a Windows application.

This section describes operations for running firmware version 4.8 or later of the Dual Door Strike
Relay. If you have an older version of the firmware, then please contact CyberData Technical
Support. The version number appears in the
(Figure 2-34).

1. Click on the DSR menu button to open the DSR page (Figure 2-34).

Figure 2-34. DSR Page (not associated with any DSRs)

Discovered Remote Relays section on the DSR page

76

Operations Guide 931293D CyberData Corporation

2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-20.

77

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-20. DSR Configuration Parameters (not associated with any DSRs)

Web Page Item Description

Remote Relay Settings The settings in this section will activate an associated door strike relay. If a door

strike relay is not associated with the device, then you will only see the words Not
associated with any DSRs.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.

Discovered Remote Relays The Discovered Remote Relays section lists all of the networked door strike relays

on the network. To associate your device with a door strike relay, click on the
Associate button. This action allows the user to configure the door strike relay. Keep
in mind that a device may only be associated with one door strike relay.

Product Type Displays the product type of the remote relay.

IP Address Displays the IP address of the remote relay.

MAC Address Displays the MAC address of the remote relay.

Serial Number Displays the serial number of the remote relay.

Name Displays the name of the remote relay.

Version Displays the version of the remote relay.

Use this button to search for and find any remote relays that are available on the
network.

Use this button to view the settings of a remote relay that has been “discovered” after
pressing the Discover button.

Use this button to associate the remote relay with the device. Only one relay may be
associated with a device.

Use this button to disassociate the remote relay from the device. Only one relay may
be associated with a device. This button is only available when a relay is associated
with a device.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Note Associating a DSR does not require a re

boot. However, you should reboot the device after

disassociating a DSR.

Operations Guide 931293D CyberData Corporation

2.6.13 Configure the Autoprovisioning Parameters

CyberData Outdoor Intercom

Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.

Note By default, the device will try to set up its configuration with autoprovisioning.

1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-35.

Figure 2-35. Autoprovisioning Page

78

Operations Guide 931293D CyberData Corporation

2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-

21.

79

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-21. Autoprovisioning Configuration Parameters

Web Page Item Description

Disable Autoprovisioning Prevent the device from automatically trying to download a

configuration file. See Section 2.6.13.1, "Autoprovisioning" for
more information.

Autoprovisioning Server

Enter the IPv4 address of the provisioning server in dotted
decimal notation.

Autoprovisioning Filename

The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.

Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the

Autoprovisioning Page. Enter up to 256 characters.

A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.

Use tftp

The device will use TFTP (instead of http) to download
autoprovisioning files.

Username

The username used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.

Password

Autoprovisioning Autoupdate 
(in minutes)

Autoprovision at time (HHMMSS)

Autoprovision when idle
(in minutes > 10)

The password used to authenticate with an autoprovisioning
server. Leave this field blank to disable authentication.

The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

Click the Save button to save your configuration settings.

You need to reboot for changes to take effect.

Note:

Operations Guide 931293D CyberData Corporation

Table 2-21. Autoprovisioning Configuration Parameters (Continued)

Web Page Item Description

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark (
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.

Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.6.13.3,

"Download Template Button"

Autoprovisioning log The autoprovisioning log provides information about the latest

toprovisioning attempt (i.e. dhcp options and server

au
accessed and files parsed or not found).

) appear next to

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

80

2.6.13.1 Autoprovisioning

On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
p

reference):

1. The file configured on the autoprovisioning page.

2. A file named according to it's mac address (for example: 0020f7350058.xml).

3. The file 000000cd.xml

The file can be hosted using a standard web server (lik
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.

By default, the device will get its autoprovisioning server from the DHCP options. See Section

2.6.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning

server addresses. If multiple options are set, the device will attempt to download autoprovisioning
f

iles from every server.

The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks f

or DHCP options in the following order:

1. Option 43 - a FQDN or an IP address to an http server

2. Option 72 - an IP address to an http server

e apache, IIS, or nginx), and the device can

3. Option 150 - an IP address to a tftp server

4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.

Operations Guide 931293D CyberData Corporation

You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template button (see Ta bl e 2-21). This file contains every configuration option that can
be set on the board.

Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.

The <MiscSettings> section contains some examples of additional autoprovisioning files:

<MiscSettings>
<DeviceName>CyberData VoIP Intercom</DeviceName>
<!-- <AutoprovFile>common.xml</AutoprovFile>-->
<!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-- <AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-- <AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>

After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.

When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.

As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).

81

Operations Guide 931293D CyberData Corporation

The file 0020f7123456.xml contains:

<?xml version="1.0" encoding="utf-8" ?>
<specific>

<MiscSettings>

<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>

</MiscSettings>

</specific>

1. The device will first set it's name to 'Newname'.

2. It will try to download http://example.com/common.xml.

3. It will try to download http://example.com/sip_reg0020f7123456.xml.

4. It will try to download http://example.com/audio0020f7123456.

5. It will try to download http://example.com/device.xml.

The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.

82

Checking for New Autoprovisioning Files after Boot

It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).

The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.

Operations Guide 931293D CyberData Corporation

83

The Autoprovisioning Filename

The autoprovisioning filename can contain a file, a file path, or a directory.

Table 2-22. Autoprovisioning File Name

Autoprovisioning
Filename

config.xml

/path/to/config.xml

subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml

Autoprovisioning

File Downloaded

Server

10.0.1.3 10.0.1.3/config.xml

10.0.1.3 10.0.1.3/path/to/config.xml

TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and

udio files will also be downloaded from this subdirectory.

a

If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.

For example:

The autoprovisioning server is set to “https://www.example.com”

The autoprovisioning filename is set to “cyberdata/”

On boot, the device will try to download:

https://www.example.com/cyberdata/0020f7123456.xml

...and if this fails:

https://www.example.com/cyberdata/000000cd.xml

Audio files and firmware files will also add “cyberdata” to the URL before downloading.

Operations Guide 931293D CyberData Corporation

84

Autoprovisioning Firmware Updates

<FirmwareSettings>

<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>

</FirmwareSettings>

In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.

The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.

The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage­[device_file_name]).

The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.

The list of valid product strings:

<ProductString>CallButton31</ProductString>

<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>

Operations Guide 931293D CyberData Corporation

85

Autoprovisioning Example 1

Here's a simple example using four autoprovisioning files to configure two devices:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).

The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:

000000cd.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>

sip_common.xml

<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

sip_0020f7020001.xml

<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>



sip_0020f7020002.xml

<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>

On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.

1. Device1 changes its device name to CyberData Autoprovisioned.

2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.

3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.

Operations Guide 931293D CyberData Corporation

Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.

86

Autoprovisioning Example 2

Here is another example of setting up your autoprovisioning files:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:

0020f7020001.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>

0020f7020002.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>



common_settings.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.

2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Operations Guide 931293D CyberData Corporation

87

XML Files

Autoprovisioned
Audio Files

XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.

There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:

Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>

From the device specific xml, a pointer to a sip_common file

From the device specific xml, a pointer to the device specific sip_[macaddress].xml

From the common file, a pointer to sip_common.xml

From the common file, a pointer to the device specific (sip_[macaddress].xml)

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.

The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.

Operations Guide 931293D CyberData Corporation

2.6.13.2 Sample dhcpd.conf

#
# Sample configuration file for ISC dhcpd for Debian
#

ddns-update-style none;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;

subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;

option routers 10.0.0.1;
option subnet-mask 255.0.0.0;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;

88

option time-offset -8; # Pacific Standard Time

# option www-server 99.99.99.99; # OPTION 72

# option tftp-server-name "10.0.1.52"; # OPTION 66
# option tftp-server-name "http://test.cyberdata.net"; # OPTION 66

# option option-150 10.0.0.252; # OPTION 150

# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43

range 10.10.0.1 10.10.2.1; }

Operations Guide 931293D CyberData Corporation

2.6.13.3 Download Template Button

The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Download Template button.

2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-36). The configuration file is the basis for the default configuration settings
for your unit).

3. Choose a location to save the configuration file and click on OK. See Figure 2-36.

Figure 2-36. Configuration File

89

4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.

5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.

Operations Guide 931293D CyberData Corporation

2.7 Upgrade the Firmware and Reboot the Intercom

GENERAL ALERT

Caution

Equipment Hazard: Devices with a serial number that begins with 1861xxxxx can
only run firmware versions 10.0.0 or later.

2.7.1 Downloading the Firmware

To download the firmware to your computer:

1. Download the latest firmware file from the Downloads tab at the following webpage:

http://www.cyberdata.net/voip/011186/

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

90

3. Log in to the Intercom home page as instructed in Section 2.6.4, "Log in to the Configuration

Home Page".

Operations Guide 931293D CyberData Corporation

4. Click on the Firmware menu button to open the Firmware page. See Figure 2-37.

GENERAL ALERT

GENERAL ALERT

v11.7.1

CyberData Outdoor Intercom

Caution

Equipment Hazard: CyberDa
device before attempting to upgrade the firmware of the device. See Section 2.7.2,

"Reboot the Device".

Figure 2-37. Firmware Page

ta strongly recommends that you first reboot the

91

5. Click on the Br

owse button, and then navigate to the location of the firmware file.

6. Select the firmware file.

7. Click on the Upload b

Note Do not reboot the d

Note This starts the upg

utton.

evice after clicking on the Upload button.

rade process. Once the Intercom has uploaded the file, the Uploading
Firmware countdown page appears, indicating that the firmware is being written to flash.
The Intercom will automatically reboot when the upload is complete. When the countdown
finishes, the Firmware page will refresh. The uploaded firmware filename should be
displayed in the system configuration (indicating a successful upload and reboot).

Caution

Equipment Hazard: Restore the factory defaults after upgrading the firmware. See

Section 2.7.2, "Reboot the Device".

8. Ta bl e 2-23 shows the web page items on the Firmware page.

Table 2-23. Firmware Parameters

Web Page Item Description

Current Firmware Version Shows the current firmware version.

Use the Br
Intercom firmware file that you want to upload.

owse button to navigate to the location of the

Click on the Upload b
firmware and reboot the system.

utton to automatically upload the selected

Operations Guide 931293D CyberData Corporation

2.7.2 Reboot the Device

v11.7.1

186100001

Reboot

CyberData Outdoor Intercom

To reboot a Intercom, log in to the web page as instructed in Section 2.6.4, "Log in to the

Configuration Home Page".

1. Click on the Reboot button on the Home page (Figure 2-38). A normal restart will occur.

Figure 2-38. Home Page

92

Operations Guide 931293D CyberData Corporation

2.8 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.
The examples in
can send HTTP POST commands to the device should work.

2.8.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --no-

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --no-

Place point-to-point callb 
(example: IP phone address = 10.0.3.72)

Terminate active call wget --user admin --password admin --auth-no-challenge --no-

Force reboot wget --user admin --password admin --auth-no-challenge --no-

Test Audio button wget --user admin --password admin --auth-no-challenge --no-

Announce IP address wget --user admin --password admin --auth-no-challenge --no-

Play the "0" audio file wget --user admin --password admin --auth-no-challenge --no-

Play the "1" audio file wget --user admin --password admin --auth-no-challenge --no-

Play the "2" audio file wget --user admin --password admin --auth-no-challenge --no-

Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no-

Ta bl e 2-24 use the free unix utility, wget commands. However, any program that

Table 2-24. Command Interface Post Commands

a

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_relay=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "call=130"

wget --user admin --password admin --auth-no-challenge --no­check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "call=10.0.3.72"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "terminate=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "reboot=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_audio=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "speak_ip_address=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audiofiles.cgi" --post-data "play_0=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audiofiles.cgi" --post-data "play_1=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audiofiles.cgi" --post-data "play_2=yes"

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
audiofiles.cgi" --post-data "play_3=yes"

93

Operations Guide 931293D CyberData Corporation