This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
CyberData Corporation931073BOperations Guide
Software or firmware developed by Cyberdata that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Page 3
Revision Information
Revision 931073B, which corresponds to firmware version 11.3.0, was released on August 5, 2015,
and has the following changes:
• Removes the following wget command from Ta b le 2-20, "Command Interface Post
Commands":
Trigger the Fault Detection Test (Fault Detection page)
The following browsers have been tested against firmware version 11.3.0:
• Internet Explorer (version: 10)
• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)
• Chrome (version: 29.0.1547.66 m)
• Safari (version: 5.1.7)
CyberData Corporation931073BOperations Guide
Page 4
Pictorial Alert Icons
GENERAL ALERT
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
ser
ious injury.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Caution: Indicates a potentially hazardous situation which, if not a
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (tha
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
he equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
of t
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
t is, a safety policy or protection of property).
voided, could result in minor or
CyberData Corporation931073BOperations Guide
Page 5
Important Safety Instructions
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(includin
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
tw
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles
g amplifiers) that produce heat.
o blades with one wider than the other. A grounding type plug has two blades and a third
, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
een damaged in any way, such as power-supply cord or plug is damaged, liquid has been
b
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
Warnin g
Electrical Hazard:
according to all local electrical and building codes.
This product should be installed by a licensed electrician
Warnin g
Electrical Hazard:
the floor/wall
To prevent injury, this apparatus must be securely attached to
in accordance with the installation instructions.
Warnin g
The PoE connector is intended for intra-building connections only and does not
rout
e to the outside plant.
CyberData Corporation931073BOperations Guide
Page 6
Abbreviations and Terms
Abbreviation or TermDefinition
A-lawA standard companding algorithm, used in European digital
communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.
AVPAudio Video Profile
Cat 5TIA/EIA-568-B Ca
DHCPDynamic Host Configuration Protocol
LANLocal Area Network
LEDLight Emitting Diode
MbpsMegabits per second.
NTPNetwork Time Protocol
PBXPrivate Branch Exchange
PoEPower over Ethernet (as per IEEE 802.3af standard)
RTFMReset Test Function Management
SIPSession Initiated Protocol
u-lawA companding algorithm, primarily used in the digital telecommunication
UCUnified Communications
VoIPVoice over Internet Protocol
tegory 5
CyberData Corporation931073BOperations Guide
Page 7
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................2
1.2 Product features .......................................................................................................................3
B.4.1 Warranty & RMA Returns within the United States ......................................................80
B.4.2 Warranty & RMA Returns outside of the United States ...............................................80
B.4.3 Spare in the Air Policy ..................................................................................................81
B.4.4 Return and Restocking Policy ......................................................................................81
B.4.5 Warranty and RMA Returns Page ................................................................................81
ii
CyberData Corporation931073BOperations Guide
Page 9
1 Product Overview
The CyberData V3 VoIP Paging Server enables users through a single SIP phone extension, to
access multiple zones for paging in a VoIP network and to connect to legacy analog overhead
paging systems.
A second SIP extension can be configured as a night ringer playing a user-uploadable audio file.
The V3 Paging Server allows direct connection to legacy analog paging amplifiers that require a
"Page Port" type of input that meets a balanced 600 Ohm 10Vpp signal or a 10k Ohm Hi-Z 2vpp
signal. You can also take advantage of connections for a dry contact relay (page start output) and
sense input (Fault Sense Input) for additional functionality.
The easy-to-use, web-based configuration provides a graphical user interface to set up to 100
paging zones for IP paging with unique multicast address and port number combinations.
The V3 Paging Server connects via a single CAT 5 or 6 network cable to a standard PoE 802.3af
compliant switch.
1
CyberData Corporation931073BOperations Guide
Page 10
1.1 How to Identify This Product
V3 VoIP PAGING SERVER
RoHS COMPLIANT
011146C / 021059H
Model number
WWW.CYBERDATA.NET
146000001
To identify the VoIP Paging Server, look for a model number label similar to the one shown in Figure
1-1. The model number on the label should be 011146.
Figure 1-1. Model Number Label
Product Overview
How to Identify This Product
2
CyberData Corporation931073BOperations Guide
Page 11
1.2 Product features
● SIP RFC 3261
● Two SIP endpoints (one for Night Ringer)
● Multicast output
● Polycom group paging
● DTMF control of zone selection (with optional security code per zone)
● RTP Version 2 Multicast and Unicast
● Delayed page support
● Line-In connection for background music multicasting
● Line-out connection to support analog Amps
● Audio Codecs
•G.711 U-law
•G.711 A-law
•Speex
•DTMF detection (via RFC 2833)
● Cisco SRST support
● 802.11Q VLAN support
● Ability to import and export configuration
● Autoprovisioning
● Added support for NTP server for time keeping
•TFTP or HTTP
•Update at certain times of day
•Update after a certain amount of idle time
● HTTP command interface
● Outbound proxy support for night ringer
● Option to disable rport discovery
● DTMF tones can be played out of analog ports during a page
● User-configurable DTMF duration option
● Option to enable line-in audio to multicast on fault detection
● Remote amp fault sensor
● Web-based configuration and firmware upload
● User uploadable audio files
● PoE 802.3af enabled (Power-over-Ethernet)
● 19-inch rack mount option
Product Overview
Product features
3
CyberData Corporation931073BOperations Guide
Page 12
1.3 Product Specifications
Table 1-1. Product Specifications
Specifications
ower RequirementPoE or 48V DC
P
Connection Speed10/100 Mbps
ProtocolSIP compliant
Page Port OutputBalanced 600 Ohm 5VPP
Line In:
Input Signal Amplitudes
Input Impedance
Line Out:
Output Signal Amplitudes
Output Level
Total Harmonic Distortion
Output Impedance
Part Number011146
Dimensions6.11” L x 4.05” W x 1.15” H
2.0 VPP maximum
10k Ohm
2.0 VPP maximum
+2dBm nominal
0.5% maximum
10k Ohm
Product Overview
Product Specifications
4
Weight1.2 pounds
CyberData Corporation931073BOperations Guide
Page 13
2 Setting Up the Paging Server
The topics in this chapter provide information on setting up, configuring, and using the VoIP Paging
Server.
2.1 Parts List
The packaging for the Paging Server includes the parts in Ta b le 2-2.
Table 2-2. Parts List
QuantityPart NameIllustration
1Paging Server
1Installation Quick Reference Guide
5
1Mounting Template (located on the last
of the Installation Quick
page
Reference)
1Mounting Kit (part #070057A)
which includes:
(2) #4-6 x 7/8" Mo
(2) #4 x 1-1/4" Round Phillips Wood
Sc
rews
unting Anchors
CyberData Corporation931073BOperations Guide
Page 14
2.2 Typical Installation
Figure 2-2 illustrates how the Paging Server is normally installed as part of a paging system.
Figure 2-2. Typical Installation
Setting Up the Paging Server
6
CyberData Corporation931073BOperations Guide
Page 15
2.3 Connecting the Paging Server
Power
48VDC
Ground Connection
Line InLine OutPage Port Output Connections
Pin 1Pin 2Pin 3Pin 4Pin 5Pin 6Pin 7
Before you connect the Paging Server, be sure that you have received all of the parts described in
Section 2.1, "Parts List".
See Figure 2-3 for the connection options that are available for the Paging Server.
Figure 2-3. Connection Options
Setting Up the Paging Server
Ground Connection
7
2.3.1 Ground Connection
This connection allows you to connect the device to an electrical ground.
2.3.2 Line In
This RCA 10K Ohm Hi-Z input connection allows you to connect the device to The RCA line-out
(10K Ohm Hi-Z) of an external audio amplifier. The level of this input can be controlled by the
potentiometer located on the front of the device (see
Parameters").
2.3.3 Line Out
This RCA 10K Ohm Hi-Z output connection allows you to connect the device to The RCA line-in
(10K Ohm Hi-Z) of an external audio amplifier.
Section 2.4.10, "Configure the Fault Detection
CyberData Corporation931073BOperations Guide
Page 16
Setting Up the Paging Server
Page Port Output Connections
2.3.4 Page Port Output Connections
Table 2-1. Page Port Output Connections
PinDescription
Pin 1Fault Sense Input (Common). See Section 2.3.4.1, "Pin 1 and 2—Fault Sense Input (Common/Sense)".
Pin 2Fault Sense Input (Sense). See Section 2.3.4.1, "Pin 1 and 2—Fault Sense Input (Common/Sense)".
Pin 3Positive 600-Ohm Audio Outputa. See Section 2.3.4.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
Output/Audio Ground Reference".
a
Pin 4Negative 600-Ohm Audio Output.
Output/Audio Ground Reference".
Pin 5Audio Ground Reference. See Section 2.3.4.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio Output/Audio
Ground Reference".
Pin 6Relay Contact - Commonb. See Section 2.3.4.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)".
Pin 7Relay Contact - Normally Open
a. The 600-Ohm audio output of the page port is also suited for interfaces with lower input impedances.
b. 1 Amp at 30 VDC for continuous loads
. See Section 2.3.4.2, "Pin 3, 4, and 5—Positive/Negative 600-Ohm Audio
b
. See Section 2.3.4.3, "Pin 6 and 7—Relay Contact (Common/Normally Open)".
8
2.3.4.1 Pin 1 and 2—Fault Sense Input (Common/Sense)
This input was designed as a method of monitoring an external amplifier that is equipped with a fault
sense relay.
When enabled via the web interface (Section 2.4.10, "Configure the Fault Detection Parameters"),
this input (when closed) will play a user uploadable audio file out of the line-out connection and/or
place a SIP call to a pre-determined extension and play that file.
This output allows direct connection to paging amplifiers requiring a "Page Port" type input that
meets a balanced 600 Ohm 5VPP signal.
2.3.4.3 Pin 6 and 7—Relay Contact (Common/Normally Open)
When enabled on the web interface (Section 2.4.5, "Configure the Device Parameters"), every time
an audio file is played out of the local line-out or 600 Ohm output, the relay will close, thereby
enabling amplifiers with a remote turn-on capability to become active.
CyberData Corporation931073BOperations Guide
Page 17
2.3.5 Removable Interface Connector
Figure 2-4 shows the interface connector that is removable on the Paging Server.
Figure 2-4. Removable Interface Connector
Setting Up the Paging Server
Removable Interface Connector
9
CyberData Corporation931073BOperations Guide
Page 18
2.3.6 Connect to the Power Source
Non PoE (with 48 VDC power supply)
Chassis Ground
Chassis Ground
PoE
To set up the Paging Server, connect the device
to your network:
Poe
•For PoE, plug one end of an 802.3af
Ethernet cable into the Paging Server
Ethernet port. Plug the other end of the
Ethernet cable into your network. See the
figure on the left.
Non-Poe
•For Non-PoE, connect the Paging Server to
a 48VDCpower supply. See the figure on
the left.
•Note: Do not use both PoE and external
power.
•Alternatively, you can use our
part# 010867 PoE Power Injector
as a cost-effective option.
Chassis Ground
•If required, connect the earth grounding wire
to the Chassis Ground. See the figure on
the left.
To use PoE, plug a Cat 5 Ethernet cable from the Paging Server Ethernet port to your network. As
an alternative to PoE, you can plug one end of a +48V DC power supply into the Paging Server, and
plug the other end into a receptacle. If required, connect the earth grounding wire to the chassis
ground on the back of the unit. See
Figure 2-5. Connecting to the Power Source
Figure 2-5.
Setting Up the Paging Server
Connect to the Power Source
10
CyberData Corporation931073BOperations Guide
Page 19
2.3.7 Connect to the Network
Plug one end of a standard Ethernet cable into the Paging Server Ethernet port. Plug the other end
into your network.
Figure 2-6. Connecting to the Network
Setting Up the Paging Server
Connect to the Network
11
CyberData Corporation931073BOperations Guide
Page 20
Confirm that the Paging Server is Up and Running
Status
(GREEN/BLUE LED)
Paging
(GREEN LED)
Link
(GREEN/
AMBER LED)
Activity
(GREEN LED)
2.3.8 Confirm that the Paging Server is Up and Running
The LEDs on the front of the Paging Server verify the unit’s operations.
Figure 2-7. Paging Server LEDs
Setting Up the Paging Server
12
2.3.8.1 Confirm Power on, Network Connectivity, and Connection Speed
When you plug in the Ethernet cable or power supply:
•The GREEN/BLUE Status LED and the GREEN Paging LED both blink at a rate of 10 times
per second during the initial network setup.
•The round, GREEN/BLUEStatus LED on the front of the Paging Server comes on indicating
that the power is on. Once the device has been initialized, this LED blinks at one second
intervals.
•The square, GREEN/AMBERLink LED above the Ethernet port indicates that the network
connection has been established. The Link LED changes color to confirm the auto-negotiated
connection speed:
•The Link LED is GREEN at 10 Mbps.
•The Link LED is AMBER at 100 Mbps.
•The GREENPaging LED comes on after the device is booted and initialized. This LED blinks
when a page is in progress. You can disable Beep on Initialization on the Device page.
2.3.8.2 Verify Network Activity
The square, GREENActivity LED blinks when there is network traffic.
CyberData Corporation931073BOperations Guide
Page 21
2.3.9 Announcing the IP Address
RTFM Switch
To announce the IP address for the Paging Server, briefly press and then quickly release the RTFM
switch. See Figure 2-8.
Figure 2-8. RTFM Switch
2.3.10 Restore the Factory Default Settings
The Paging Server is delivered with factory set default values for the parameters in Tab l e 2-3. In
addition, the settings for various UI web pages (such as the Device Page, SIP Page, etc.) are
delivered with the factory default settings and can be restored to these def
the RTFM switch. However, uploaded audio files are not restored to the factory default settings when
you use the RTFM switch.
Setting Up the Paging Server
Announcing the IP Address
ault settings when you use
13
Use the RTFM s
witch (see Figure 2-8) on the back of the unit to restore these parameters to the
factory default settings.
NoteWh
en you perform this procedure, the factory default settings are restored. The default
parameters for access are shown in Ta bl e 2-3.
Table 2-3. Factory Default Settings
ParameterFactory Default Setting
IP AddressingDHCP
IP Address
Web Access Usernameadmin
Web Access Passwordadmin
Subnet Mask
Default Gateway
a
a
a
10.10.10.10
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
To restore these parameters to the factory default settings:
1. Press and hold the RTFM switch until the status and paging lights come on.
2. Continue to press the RTFM switch until after you see the indicator lights go off and you hear the
ing defaults” announcement.
“restor
CyberData Corporation931073BOperations Guide
3. Release the RTFM switch.
4. The Paging Server settings are restored to the factory defaults.
Page 22
Gather the Required Configuration Information
2.4 Configuring the Paging Server
Use this section to configure the VoIP paging server.
2.4.1 Gather the Required Configuration Information
Have the following information available before you configure the Paging Server.
2.4.1.1 Static or DHCP Addressing?
Know whether your system uses static or dynamic (DHCP) IP addressing. If it uses static
addressing, you also need to know the values to assign to the following Paging Server parameters:
•IP Address
•Subnet Mask
•Default Gateway
Setting Up the Paging Server
14
2.4.1.2 Username and Password for Configuration GUI
Determine the Username and Password that will replace the defaults after you initially log in to the
configuration GUI.
•The Username is case-sensitive, and must be from four to 25 alphanumeric characters long.
•The Password is case-sensitive, and must be from four to 20 alphanumeric characters long.
2.4.1.3 SIP Settings
To configure the SIP parameters, determine whether you want to register with the server. If you do,
determine the number of minutes the registration lease remains valid, and whether you want to
automatically unregister when you reboot. To configure the SIP parameters, you also need to
determine the values for these parameters:
•SIP Server IP Address
•Remote and Local SIP Port Numbers
•SIP User ID, and Authenticate ID and Password for this User ID
CyberData Corporation931073BOperations Guide
Page 23
2.4.2 Paging Server Web Page Navigation
Ta bl e 2-4 shows the navigation buttons that you will see on every Paging Server web page.
Table 2-4. Web Page Navigation
Web Page ItemDescription
Link to the Home page.
Link to the Device page.
Link to the Network page.
Link to go to the SIP page.
Link to the PGROUPS page.
Setting Up the Paging Server
Paging Server Web Page Navigation
15
Link to the Fault page.
Link to the Audiofiles page.
Link to the Events page.
Link to the Autoprovisioning page.
Link to the Firmware page.
CyberData Corporation931073BOperations Guide
Page 24
2.4.3 Using the Toggle Help Button
Toggle Help button
Question mark
appears next to the
web page items
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
Setting Up the Paging Server
Using the Toggle Help Button
16
1. Click on the T
oggle Help button that is on the UI webpage. See Figure 2-9 and Figure 2-10.
Figure 2-9. Toggle/Help Button
2. You will see a question mark ( ) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-10.
Figure 2-10. Toggle Help Button and Question Marks
CyberData Corporation931073BOperations Guide
Page 25
Setting Up the Paging Server
A short description of the
web page item will appear
Question mark
Using the Toggle Help Button
3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web
page item will appear. See Figure 2-11.
Figure 2-11. Short Description Provided by the Help Feature
17
CyberData Corporation931073BOperations Guide
Page 26
2.4.4 Log in to the Configuration GUI
1. Open your browser to the Paging Server IP address.
NoteIf the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
NoteMake sure that the PC is on the same IP network as the Paging Server.
NoteYou may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
The unit ships in DHCP mode. To get to the Home page, use the discovery utility to scan for
the device on the network and open your browser from there.
NoteTo work with the Paging Server configuration after the initial configuration, log in using the
IP address you assign to the device.
provides instructions for entering the IP address.
Setting Up the Paging Server
Log in to the Configuration GUI
Section 2.4.6, "Configure the Network Parameters"
18
Change the
Default Username
and Password
2. When prompted, use the following default Username and Password to open the configuration
Home page:
Username: admin
Password: admin
To change the default Web access Username and Password:
1. Enter the new Username from four to 25 alphanumeric characters in the Change Username
field. The Username is case-sensitive.
2. Enter the new Password from four to 20 alphanumeric characters in the Change Password
field. The Password is case-sensitive.
3. Enter the new password again in the Re-enter New Password field.
Click Save Settings.
CyberData Corporation931073BOperations Guide
Page 27
Figure 2-12. Home Page
v11.3.0
146100001
Setting Up the Paging Server
Log in to the Configuration GUI
19
CyberData Corporation931073BOperations Guide
Page 28
Setting Up the Paging Server
Log in to the Configuration GUI
4. On the Home Page, review the setup details and navigation buttons described in Ta b le 2-5
20
NoteThe question mark icon (
after the T
oggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-5. Home Page Overview
Web Page Item
Description
Admin Settings
Username The username to access the web interface. Enter up to 25 characters.
Password The password to access the web interface. Enter up to 25 characters.
Confirm Password
Confirm the web interface password.
Current Status
Serial NumberShows the device serial number.
Mac AddressShows the device Mac address.
Firmware VersionShows the current firmware version.
IP AddressingShows the current IP addressing setting (D
HCP or static).
IP AddressShows the current IP address.
Subnet MaskShows the current subnet mask address.
Default GatewayShows the current default gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
SIP ModeShows the current status of the SIP mode.
Multicast ModeShows the current status of the Multicast mode.
Event ReportingShows the current status of the Event Reporting mode.
NightringerShows the current status of the Nightringer mode.
Primary SIP ServerShows the current status of the Primary SIP Server.
Backup Server 1Shows the current status of Backup Server 1.
Backup Server 2Shows the current status of Backup Server 2.
Nightringer Server
Shows the current status of Nightringer Server.
Import Settings
Use this button to select a configuration file to import.
After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.
Export Settings
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Note: Y
ou need to reboot for changes to take effect.
CyberData Corporation931073BOperations Guide
Page 29
Setting Up the Paging Server
Log in to the Configuration GUI
Table 2-5. Home Page Overview (continued)
Web Page ItemDescription
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark ( ) appear next to some of the web page items.
Move the mouse pointer to hover over a question mark to see a short
iption of a specific web page item.
descr
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
At this point you can:
•Review the Paging Server’s Current Settings. Use the R
TFM switch to restore the factory
default settings. See Section 2.3.10, "Restore the Factory Default Settings".
•Configure the device parameters. Click on the De
vice button and see Section 2.4.5, "Configure
the Device Parameters" for instructions.
•Configure the network parameters. Click on the Netw
ork button and see Section 2.4.6,
"Configure the Network Parameters" for instructions.
•Configure the SIP parameters. Click on the SIP
button and see Section 2.4.7, "Configure the
SIP Parameters" for instructions.
•Configure the PGROUPS parameters. Click on the PGR
OUPS button and see Section 2.4.8,
"Configure the Paging Groups (PGROUPS) Parameters" for instructions.
•Configure the fault detection parameters. Click on the Fa
ult button and see Section 2.4.10,
"Configure the Fault Detection Parameters" for instructions.
•Configure the audio parameters. Click on the A
udiofiles button and see Section 2.4.11,
"Configure the Audio Parameters" for instructions.
•Configure the event parameters. Click on the Events b
utton and see Section 2.4.12, "Configure
the Event Parameters" for instructions.
•Configure the autoprovisioning parameters. Click on the Au
toprov button and see Section
2.4.13, "Configure the Autoprovisioning Parameters" for instructions.
21
NoteClick on the F
irmware button any time you need to upload new versions of the firmware.
See Section 2.5, "Upgrading the Firmware" for instructions.
CyberData Corporation931073BOperations Guide
Page 30
2.4.5 Configure the Device Parameters
Miscellaneous device settings such as the page prompt and analog options are configured on this
page. In addition, you may also enable Polycom Paging to page Polycom IP phones using their
proprietary Polycom Paging protocol.
1. Click on the Device button to open the Device page. See Figure 2-13.
Figure 2-13. Device Page
Setting Up the Paging Server
Configure the Device Parameters
22
CyberData Corporation931073BOperations Guide
Page 31
Setting Up the Paging Server
Configure the Device Parameters
2. On the Device page, you may enter values for the parameters indicated in Ta bl e 2-6.
23
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-6. Device Configuration Parameters
Web Page ItemDescription
Line-in Settings
Enable Line-in to Line-out Loopback Line-in audio will play back out the device's audio output
ports. This is the lowest priority audio and will be
preempted by any other audio stream.
Enable Line-in to Multicast Line-in audio will be sent to the specified multicast
ad
dress and port. Playback priority is determined by
receiver(s)
Cannot be combined with Play Line-in Audio via
Multicast (Fault Detection)
Multicast Address Address line-in audio will be sent to.
Multicast Port Port line-in audio will be sent to (1-65535).
Detect Line-in Silence
If silence is detected on line-input, the multicast stream
will be stopped to reduce network traffic.
Relay Settings
Activate Relay on Local Audio The relay will be activated (closed) when the device is
playing audio. Use this to activate an external amplifier
when the device is playing audio.
Clock Settings
Set Time with NTP Server on boot When selected, the time is set with an external NTP
server when the device restarts.
NTP Server Use this field to set the address (in IPv4 dotted decimal
tation or as a canonical name) for the NTP Server. This
no
field can accept canonical names of up to 64 characters in
length.
Posix Timezone String See Section 2.4.5.2, "Time Zone Strings" for information
about how to use the Posix Timezone String to specify
one and daylight savings time where applicable.
time z
Enter up to 63 characters.
Periodically sync time with server When selected, the time is periodically updated with the
NTP ser
ver at the configured interval below.
Time update period (in hours) The time interval after which the device will contact the
NTP
server to update the time. Enter up to 4 digits.
Current Time
Allows you to input the current time. (6 character limit)
Misc Settings
Device Name Type the device name. Enter up to 25 characters.
DTMF Duration The duration, in milliseconds, of DTMF tones played out of
the de
vice's analog audio ports (0-65535).
Beep on Init Device will play the user defined “pagetone” audio file
Beep on Page Device will play the user defined “pagetone” audio file
before playing a SIP page.
Enable Polycom Paging on Multicast Enabling Polycom Paging will result in a standard RTP
ulticast being sent to the specified address and port and
m
a Polycom Group Paging multicast being sent to the
specified address and port+1.
Polycom Transmit Channel Destination channel for Polycom Group Paging multicast.
Disable HTTPS (NOT recommended) Disables the encrypted connection to the webpage. We do
t recommend disabling HTTPS for security reasons.
no
Click on the Test Audio button to do an audio test. When
the Tes t Audio button is pressed, you will hear a voice
message for testing the device audio quality and volume.
This button will cause the device to send a 5 second
ULAW multicast stream to 234.2.1.200:2200.
Click on the Test Relay button to do a relay test.
24
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
2.4.5.1 Polycom Paging
The Polycom Paging feature is supported on Polycom IP phones using UC Software 4.0.0 and
higher. The Polycom paging feature operates in two modes: Push-to-Talk (PTT) and Group Paging
Only Group Paging mode pages are supported by the Paging Server.
Polycom phones use the same multicast IP address and port number for both PTT and Group
P
aging multicasts. Make sure to note the Polycom multicast IP address and port number before
configuring the CyberData V3 Paging Server. Polycom phones use a default multicast IP address of
224.0.1.116 and odd-numbered port 5001.
Click the Save button to save your configuration settings.
Note:
You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle Help button, and you will see a question mark ( ) appear
next to some of the web page items. Move the mouse
inter to hover over a question mark to see a short
po
description of a specific web page item.
While the same multicast IP address and port number is used for all Polycom pages in both modes,
P
olycom uses numbered "groups" or "channels" to differentiate between each paging group. Each
"group" or "channel" is numbered 1 through 25.
CyberData Corporation931073BOperations Guide
Page 33
Setting Up the Paging Server
Configure the Device Parameters
The Paging Server can transmit to Group Paging groups 1 through 25 only for one-way audio pages.
The transmit channel is configurable. The Polycom phones must subscribe to this channel in order to
receive one-way audio pages from the Paging Server.
When configuring Polycom phones for their Group Paging feature, be sure the following settings are
configured:
•Payload Size = 20 ms (milliseconds)
•Codec = G.711Mu
The Polycom Group Paging multicast transmitted by the Paging Server is G.711Mu encoded with a
payload size of 20 ms.
It is imperative to note the Paging Server assumes the Polycom phones will use an odd-numbered
port. Since it is not possible to configure the V3 Paging Server to transmit multicasts on oddnumbered ports (which maintains conformance with RFC 1889), it is necessary to use the next lower
even port number when specifying the Polycom multicast IP address and port number on the
PGROUPS Page. Using the Polycom default port 5001 will require you to configure the Paging
Server to transmit on the next lower even port 5000.
Thus, configuring the Paging Server for Polycom Paging is a two-step process:
1. Enable Polycom Paging on the Paging Server by checking the box to Enable Polycom Paging
on Multicast on the Device Page.
25
2. Specify the Polycom IP address and use the next lower even port number for the desired paging
group on the
PGROUPS Page.
3. Save and reboot to store changes.
CyberData Corporation931073BOperations Guide
Page 34
2.4.5.2 Time Zone Strings
The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-7 shows some common strings.
Time ZoneTime Zone String
US Pacific timePST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Mountain timeMST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00
US Eastern TimeEST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Phoenix Arizona
US Central TimeCST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
a.Phoenix, Arizona does not use daylight savings time.
Ta bl e 2-8 shows a breakdown of the parts that constitute the following time zone string:
● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00
Setting Up the Paging Server
Configure the Device Parameters
26
Table 2-7. Common Time Zone Strings
a
MST7
Table 2-8. Time Zone String Parts
Time Zone String
rt
Pa
CST6CDTThe time zone offset from GMT and three character identifiers for the time zone.
CSTCentral Standard Time
6The (hour) offset from GMT/UTC
CDT
M3.2.0/2:00:00The date and time when daylight savings begins.
M3The third month (March)
.2The 2nd occurrence of the day (next item) in the month
.0 Sunday
/2:00:00
M11.1.0/2:00:00The date and time when daylight savings ends.
M11The eleventh month (November)
.1The 1st occurrence of the day (ne
.0 Sunday
/2:00:00 Time of day to change
Meaning
Central Daylight Time
Time of day to change
xt item) in the month
CyberData Corporation931073BOperations Guide
Page 35
Setting Up the Paging Server
PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00
Three or four character time zone identifier at the beginning of the time zone string.
The identifier can be any three or four letter or number combination chosen by the user.
Configure the Device Parameters
27
Time Zone String
Examples
Time Zone Identifier
Ta bl e 2-9 has some more examples of time zone strings.
Table 2-9. Time Zone String Examples
Time ZoneTime Zone String
a
Tokyo
Berlin
b
IST-9
CET-1MET,M3.5.0/1:00,M10.5.0/1:00
a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.
A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.
Figure 2-14. Three or Four Character T
ime Zone Identifier
You can also use the following URL when a certain time zone applies daylight savings time:
http://www.timeanddate.com/time/dst/2011.html
World GMT Table
Ta bl e 2-10 has information about the GMT time in various time zones.
Table 2-10. World GMT Table
Time ZoneCity or Area Zone Crosses
GMT-12Eniwetok
GMT-11Samoa
GMT-10Hawaii
GMT-9Alaska
GMT-8PST, Pacific US
GMT-7MST, Mountain US
GMT-6CST, Central US
GMT-5EST, Eastern US
GMT-4Atlantic, Canada
GMT-3Brazilia, Buenos Aries
GMT-2Mid-Atlantic
GMT-1Cape Verdes
GMTGreenwich Mean Time, Dublin
CyberData Corporation931073BOperations Guide
Page 36
Configure the Device Parameters
Table 2-10. World GMT Table (continued)
Time ZoneCity or Area Zone Crosses
GMT+1Berlin, Rome
GMT+2Israel, Cairo
GMT+3Moscow, Kuwait
GMT+4Abu Dhabi, Muscat
GMT+5Islamabad, Karachi
GMT+6Almaty, Dhaka
GMT+7Bangkok, Jakarta
GMT+8Hong Kong, Beijing
GMT+9Tokyo, Osaka
GMT+10Sydney, Melbourne, Guam
GMT+11Magadan, Soloman Is.
GMT+12Fiji, Wellington, Auckland
Setting Up the Paging Server
28
CyberData Corporation931073BOperations Guide
Page 37
2.4.6 Configure the Network Parameters
Configuring the network parameters enables your network to recognize the Paging Server and
communicate with it. Click the Network button on the Home page to open the Network page.
Figure 2-15. Network Page
Setting Up the Paging Server
Configure the Network Parameters
29
CyberData Corporation931073BOperations Guide
Page 38
Setting Up the Paging Server
Configure the Network Parameters
On the Network page, enter values for the parameters indicated in Tabl e 2-11.
30
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-11. Network Configuration Parameters
Web Page ItemDescription
Stored Network Settings
Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.3.10,
"Restore the Factory Default Settings" for factor y default settings. Be
sure to click Save and Reboot to store changes when configuring a
Static address.
Hostname This is the hostname provided by the DHCP server. See the DHCP/
DNS server documentation for more information. Enter up to 64
characters.
IP Address Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask Enter the Subnet Mask in dotted decimal notation.
Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will
wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.
VLAN Settings
VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Current Network SettingsShows the current network settings.
IP AddressShows the current Static IP address.
Subnet MaskShows the current Subnet Mask address.
Default GatewayShows the current Default Gateway address.
DNS Server 1Shows the current DNS Server 1 address.
DNS Server 2Shows the current DNS Server 2 address.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
On this page:
1. Specify whether you use Static or DHCPIP Addressing by marking the appropriate radio
button. If you select Static IP Addressing, go to
Step 2.
2. For Static IP Addressing, also enter values for the following parameters:
•The Paging Server’s IP Address: The Paging Server is delivered with a factory default IP
address. Change the default address to the correct IP address for your system.
•The Subnet Mask.
•The Default Gateway.
31
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
CyberData Corporation931073BOperations Guide
Page 40
2.4.7 Configure the SIP Parameters
The SIP parameters enable the device to contact and register with the SIP server. On the Home
page, click SIP Config to open the SIP page.
Figure 2-16. SIP Page
Setting Up the Paging Server
Configure the SIP Parameters
32
CyberData Corporation931073BOperations Guide
Page 41
Setting Up the Paging Server
Configure the SIP Parameters
3. On the SIP page, enter values for the parameters indicated in Ta b le 2-12.
33
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-12. SIP Configuration Parameters
Web Page ItemDescription
SIP Settings
Enable SIP Operation When enabled, the device will transmit, receive, and process SIP
messages according to the configured SIP settings below.
Register with a SIP Server When enabled, the device will attempt to register to the configured SIP
Server(s) on this page. To configure the device to send and receive pointto-point SIP calls, enable SIP Operation and disable Register with a SIP Server (see Section 2.4.7.1, "Point-to-Point Configuration").
Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST
(Survivable Remote Site Telephony). It is required for use in clustered
Cisco Unified Communications Manager topologies.
Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's extension on the primary
SIP server. This field can accept entries of up to 255 characters in length.
Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
primary SIP server. Enter up to 64 alphanumeric characters.
Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted
decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
backup SIP server. This field can accept entries of up to 255 characters in
length.
Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
first backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter
is required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted
decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
second backup SIP server. This field can accept entries of up to 255
characters in length.
Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the
second backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Remote SIP Port The Remote SIP Port is the port number the device will use as the
destination port when sending SIP messages. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP
messages. The default Local SIP Port is 5060. The supported range is 0-
65536. Enter up to 5 digits.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal
notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address.
When an FQDN is configured, the device will run DNS NAPTR, SRV, and
A queries on the FQDN to resolve an IP address to which it will send all
SIP messages. This field can accept entries of up to 255 characters in
length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port
when sending SIP messages to the outbound proxy. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.
Disable rport Discovery Disabling rport Discovery will prevent the device from including the public
WAN IP address and port number in the contact information that is sent to
the remote SIP servers. This will generally only need to be enabled when
using an SBC or SIP ALG in conjunction with a remote SIP server.
Buffer SIP Calls
34
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease
time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.
Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on
boot.
Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat
traversal. A value of 0 will disable keep alive packets.
RTP Settings
RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP
call. This port number must be an even number and defaults to 10500.
The supported range is 0-65536. Enter up to 5 digits.
Nightringer Settings
Enable Nightringer When Nightringer is enabled, the device will attempt to register a second
extension with the SIP server. Any calls made to this extension will play a
ringtone (corresponds to Night Ring on the Audiofiles page). By design,
it is not possible to answer a call to the Nightringer extension.
SIP Server Enter the SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's Nightringer extension on
the SIP server. This field can accept entries of up to 255 characters in
length.
Remote SIP Port The Remote SIP Port is the port number the device will use as the
destination port when sending SIP messages for the Nightringer
extension. The default Remote SIP Port is 5060. The supported range is
0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP
messages for the Nightringer extension. This value cannot be the same as
the Local SIP Port for the primary extension. The default Local SIP Port is
5061. The supported range is 0-65536. Enter up to 5 digits.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal
notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address for the
Nightringer extension. When an FQDN is configured, the device will run
DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address
to which it will send all SIP messages for the Nightringer extension. This
field can accept entries of up to 255 characters in length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port
when sending SIP messages to the outbound proxy for the Nightringer
extension. A value of 0 will default to 5060. The supported range is 0-
65536. Enter up to 5 digits.
35
User ID Specify the SIP User ID for the SIP server. This parameter becomes the
user portion of the SIP-URI for the device's Nightringer extension. Enter
up to 64 alphanumeric characters.
Authenticate ID Specify the Authenticate ID for the SIP Server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric
characters.
Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease
time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.
Relay rings to multicast
Multicast Address The multicast address used for nightring audio.
Multicast Port The multicast port used for nightring audio.
Call Disconnection
Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A
value of 0 will disable this function. Enter up to 8 digits.
RTP Settings
RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP
call. This port number must be an even number and defaults to 10500.
The supported range is 0-65536. Enter up to 5 digits.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark ( ) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a specific web page item.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
NoteFor specific server configurations, go to the following website address:
4. For SIP Registration, designate whether you want the VoIP Paging Server to register with your
SIP server.
5. At Unregister on Reboot:
a. Select Ye s to automatically unregister the Paging Server when you reboot it.
b. Select No to keep the Paging Server registered when you reboot it.
6. In the Register Expiration field, enter the number of seconds the Paging Server registration
lease remains valid with the SIP Server. The Paging Server automatically re-registers with the
SIP server before the lease expiration timeout.
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
CyberData Corporation931073BOperations Guide
Page 45
2.4.7.1 Point-to-Point Configuration
Device is set to
NOT
register with a SIP server
When the board is set to not register with a SIP server, it's possible to set the device to dial out to a
single endpoint. To do this, do the following:
1. On the SIP page (Figure 2-17), make sure that the Register with a SIP Server parameter is not
selected.
2. Type the IP address of the remote device that you want to contact into the Dial out Extension
field
NoteEstablishing point-to-point SIP calls may not work with all phones.
Figure 2-17. SIP Page Set to Point-to-Point Mode
Setting Up the Paging Server
Configure the SIP Parameters
37
CyberData Corporation931073BOperations Guide
Page 46
Setting Up the Paging Server
Configure the Paging Groups (PGROUPS) Parameters
2.4.8 Configure the Paging Groups (PGROUPS) Parameters
NoteA PGROUP is a way of assigning multicast addresses and port numbers when configuring
multicast paging speakers.
To assign a multicast address, you must first configure the speakers that you want to put into
a paging zone by entering a particular multicast address and port number combination in the
web configuration for these speakers.
1. Click on the PGROUPS button to open the PGROUPS page. See Figure 2-18.
38
CyberData Corporation931073BOperations Guide
Page 47
Configure the Paging Groups (PGROUPS) Parameters
Figure 2-18. PGROUPS Page
Setting Up the Paging Server
39
CyberData Corporation931073BOperations Guide
Page 48
Configure the Paging Groups (PGROUPS) Parameters
Figure 2-19. PGROUPS Page (continued)
Setting Up the Paging Server
40
CyberData Corporation931073BOperations Guide
Page 49
Configure the Paging Groups (PGROUPS) Parameters
Figure 2-20. PGROUPS Page (continued)
Setting Up the Paging Server
41
CyberData Corporation931073BOperations Guide
Page 50
Configure the Paging Groups (PGROUPS) Parameters
Figure 2-21. PGROUPS Page (continued)
Setting Up the Paging Server
42
CyberData Corporation931073BOperations Guide
Page 51
Setting Up the Paging Server
Configure the Paging Groups (PGROUPS) Parameters
2. On the PGROUPS page, enter values for the parameters indicated in Ta bl e 2-13.
43
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-13. PGROUPS Parameters
Web Page ItemDescription
Bypass DTMF Bypassing DTMF will result in all calls being relayed to PGROUP 0 Any security
code entered for PGROUP 0 will be ignored if DTMF is bypassed
#Shows the paging group number.
AddressEnter the IP address of the PGROUP.
To disable a relay on a group, use an IP address of 0.0.0.0.
Note:
Por tEnter the port number of the PGROUP.
The port range can be from 2000 to 65534 and must be even. When
Note:
configuring a Paging Group for Polycom Group Paging using an odd-numbered
port, configure the next lower even port number. For example, when using the
default Polycom paging port 5001 on Polycom phones, configure the next lower
even port 5000 for the desired V3 Paging Server's Paging Group port.
NameEnter a name for the PGROUP.
CodeThis field allows the user to add a security code to prevent unauthorized paging
PGROUP. Code must be between two to five numeric digits (0 through 9).
to the
Leave the field empty for no security code. Any security code entered for
PGROUP 0 will be ignored if DTMF is bypassed.
TTLThe TTL field allows you to adjust the TTL. TTL is "time to live" and it describes
w many networks (routers) a packet will go through before it is discarded.
ho
LineoutThe Lineout field determines whether or not th
e device will play audio out of the
RCA output port and the 600 Ohm output port in addition to forwarding it to the
PGROUP.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question
mark ( ) appear next to some of the web page items. Move the mouse pointer
to hover over a question mark to see a short description of a specific web page
item.
NoteYou must click on the Save button and th
en the Reboot button for the changes to take
effect.
CyberData Corporation931073BOperations Guide
Page 52
2.4.9 Operating the Paging Server
Call behavior changes based on the configuration of the PGROUPs page.
2.4.9.1 DTMF Bypassed
•When the Paging Server is called, it will send the "page tone" audio message to the caller.
•When the caller hears this message, the caller should begin speaking.
2.4.9.2 DTMF Not Bypassed
•When the Paging Server is called, it sends the "Enter PGROUP" audio message to the caller. By
default, this message is "Enter the two digit zone number."
•When the caller hears this message, the caller should enter the two-digit code for the zone that
the caller wants to page.
•If the zone is invalid or not configured, the Paging Server sends the "Invalid PGROUP" audio
message to the caller. By default this message is "Invalid zone number. Enter the two digit zone
number." The caller should repeat the previous step.
•If a security code is enabled on the zone, the Paging Server sends the "Enter Code" audio
message to the caller. By default this message is "Enter the security code." When the caller
hears this message, the caller should enter the security code for the selected zone. If no
security code is enabled on the zone, the Paging Server will send the "page tone" audio
message to the caller. The caller should begin speaking when this message is heard.
•If the security code is invalid, the Paging Server will send the "Invalid Code" audio message to
the caller. By default this message is "Invalid Security code. Enter the security code." The caller
should repeat the previous step. When a valid security code is entered, the Paging Server will
send the "page tone" audio message to the caller. The caller should begin speaking when this
message is heard.
•For page-all, you simply configure all speakers with a particular multicast address and port
number combination, which represents one of the 100 zones that the paging server will initially
support. Each speaker can still be part of 100 other paging zones in addition to the one page-all
zone.
•The Paging Server can negotiate the multicast stream via SIP regardless of the bypass state.
However, if the Paging Server is not in bypass mode (or the multicast sender does not send any
DTMF), the device will not play or relay any audio because the device will be waiting at the zone
entry prompt. The DTMF from the sender would have to be sent as RFC2833 RTP events (i.e.
"out of band").
Setting Up the Paging Server
Operating the Paging Server
44
CyberData Corporation931073BOperations Guide
Page 53
2.4.10 Configure the Fault Detection Parameters
1. Click on the Fault button to open the Fault page. See Figure 2-22.
Figure 2-22. Fault Page
Setting Up the Paging Server
Configure the Fault Detection Parameters
45
CyberData Corporation931073BOperations Guide
Page 54
Setting Up the Paging Server
Configure the Fault Detection Parameters
2. On the Fault Detection page, enter values for the parameters indicated
in Ta bl e 2-14.
46
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Play Stored Audio Locally When selected, the device will play the user defined “sensor
triggered” audio file when the fault detection is triggered.
Make Call to Extension When selected, the device will call an extension when fault
detection
is triggered. Use the Dial Out Extension field to specify
the extension the device will call.
Dial Out Extension Specify the extension the device will call when fault detection is
iggered. Enter up to 64 alphanumeric characters.
tr
Dial Out ID An additional Caller identification string added to outbound calls.
Enter
up to 64 alphanumeric characters.
Play Stored Audio via Multicast When selected, the device will send the user-defined “sensor
iggered” audio file to the specified multicast address and port.
tr
Cannot be combined with Play Line-in Audio via Multicast.
Play Line-in Audio via Multicast When selected, the device will send line-in audio to the specified
ulticast address and port. Cannot be combined with Play Stored
m
Audio via Multicast or Enable Line-in to Line-out Loopback.
Multicast Address The multicast address used for fault detection audio.
Multicast Port The multicast port used for fault detection audio.
Play While Active Audio will be played via the selected method(s) for the duration of
e fault activation.
th
Times to Play Number of times the fault detection audio will play (1-65535).
Click on the Test Fault Detection button to test the fault detection
feature.
Click the Save button to save your configuration settings.
Note: Y
ou need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark ( ) appear next to some of the web
page items. Move the mouse pointer to hover over a question
rk to see a short description of a specific web page item.
ma
NoteYou must click on the Save button and th
en the Reboot button for the changes to take
effect.
CyberData Corporation931073BOperations Guide
Page 55
2.4.11 Configure the Audio Parameters
Click on the Audiofiles button to open the Audiofiles page. See Figure 2-23. The Audiofiles page
is used to add custom audio to the board. User uploaded audio will take precedence over the audio
files shipped with the device.
Figure 2-23. Audiofiles Page
Setting Up the Paging Server
Configure the Audio Parameters
47
CyberData Corporation931073BOperations Guide
Page 56
Figure 2-24. Audiofiles Page
Setting Up the Paging Server
Configure the Audio Parameters
48
CyberData Corporation931073BOperations Guide
Page 57
Setting Up the Paging Server
Configure the Audio Parameters
On the Audiofiles page, enter values for the parameters indicated in Ta bl e 2-15.
49
NoteEach entry
on the Audiofiles page replaces one of the stock audio files on the board. When
the input box displays the word default, the Paging Server is using the stock audio file. If
that file is replaced with a user file, it will display the uploaded filename.
NoteThe question mark icon (
) in the following table shows which web page items will be defined
after the Toggle Help button is pressed.
Table 2-15. Audiofiles Configuration Parameters
Web Page ItemDescription
Audio Files
0-9The name of the audio configuration option is the same as the spoken audio that plays on the board (24
character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
DotCorresponds to the spoken word “dot.” (24 character limit).
Audio TestCorresponds to the message “This is the CyberData IP speaker test message...” (24 character limit).
Enter PGROUPCorresponds to the message “Enter PGROUP” (24 character limit).
Invalid PGROUPCorresponds to the message “Invalid PGROUP” (24 character limit).
Enter CodeCorresponds to the message “Enter Code” (24 character limit).
Invalid CodeCorresponds to the message “Invalid Code” (24 character limit).
Page ToneCorresponds to a simple tone that is unused by default (24 character limit).
Your IP Address isCorresponds to the message “Your IP address is...” (24 character limit).
RebootingCorresponds to the spoken word “Rebooting” (24 character limit).
Restoring DefaultCorresponds to the message “Restoring default” (24 character limit).
Sensor TriggeredCorresponds to the message “Sensor Triggered” (24 character limit).
Night RingSpecifies the ringtone for nightring. By default this parameter uses the same audio file that is selected for
the Ring Tone parameter.
The Browse button will allow you to navigate to and select an audio file.
The Delete button will delete any user uploaded audio and restore the stock audio file.
The Save button will download a new user audio file to the board once you've selected the file by using
the Browse button. The Save button will delete any pre-existing user-uploaded audio files.
2.4.11.1 User-created Audio Files
User-created audio files must be saved in one of the following formats:
•RIFF (little-endian) data,
•WAVE audio, Microsoft PCM
•16 bit, mono 8000 Hz
NoteThese audio format restrictions are enforced by the webpage.
You can use the free utility Audacity to convert audio files into this format. See Figure 2-25 through
Figure 2-27.
Setting Up the Paging Server
Configure the Audio Parameters
50
Figure 2-25. Audacity 1
CyberData Corporation931073BOperations Guide
Page 59
Figure 2-26. Audacity 2
Setting Up the Paging Server
Configure the Audio Parameters
51
CyberData Corporation931073BOperations Guide
Page 60
When you export an audio file with Audacity, save the output as:
WAV (Microsoft) signed 16 bit PCM
•WAV (Microsoft) signed 16 bit PCM.
Figure 2-27. WAV (Microsoft) signed 16 bit PCM
Setting Up the Paging Server
Configure the Audio Parameters
52
CyberData Corporation931073BOperations Guide
Page 61
2.4.12 Configure the Event Parameters
Click on the Events button to open the Events page (Figure 2-28). The Events page specifies a
remote server that can be used to receive HTTP POST events when actions take place on the
board.
Figure 2-28. Events Page
Setting Up the Paging Server
Configure the Event Parameters
53
CyberData Corporation931073BOperations Guide
Page 62
Ta bl e 2-16 shows the web page items on the Events page.
Setting Up the Paging Server
Configure the Event Parameters
54
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Table 2-16. Events Configuration
Web Page ItemDescription
Enable Event Generation The device will send HTTP POST events to the specified remote server and port
number whenever a certain action takes place. Select an event type below to
generate an HTTP POST event. See Section 2.4.12.1, "Example Packets for
Events"
for sample packets.
Events
Enable Call Start Events When selected, the device will report the start of a SIP call.
Enable Call Terminated Events When selected, the device will report the end of a SIP call.
Enable Relay Activated Events When selected, the device will report relay activation.
Enable Relay Deactivated Events When selected, the device will report relay deactivation.
Enable Night Ring Events When selected, the device will report when it starts ringing upon an incoming SIP
ll to the Nightringer extension. As a reminder, the Nightringer extension always
ca
rings upon an incoming SIP call and it is not possible to alter this behavior.
Enable Power On Events When selected, the device will report when it boots.
Enable Fault Events When selected, the device will report when the on-board fault detection is
ctivated.
a
Enable 60 Second Heartbeat
When enabled, the device will report a Heartbeat event every 60 seconds. SIP
registration is not required to generate Heartbeat events.
Event Server
Server IP Address The IPv4 address of the event server in dotted decimal notation.
Server Port Specify the event server port number. The supported range is 0-65536. Enter up
to 5 digits
Server URL Generally, the destination URL is the name
.
of the application that receives the
events and the string in the HTTP POST command. It can be a script used to
parse and process the HTTP POST events. Enter up to 127 characters.
Check AllClick on Che
Uncheck AllClick on Unc
ck All to select all of the events on the page.
heck All to de-select all of the events on the page.
Click the Save button to save your configuration settings.
ou need to reboot for changes to take effect.
Note: Y
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question
mark ( ) appear next to some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a specific web page
em.
it
NoteYou must click on the Save button and th
en the Reboot button for the changes to take
effect.
CyberData Corporation931073BOperations Guide
Page 63
2.4.12.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
NoteThe XML is URL-encoded before transmission so the following examples are not completely
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
NoteBy default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-29.
Figure 2-29. Autoprovisioning Page
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
58
CyberData Corporation931073BOperations Guide
Page 67
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-
17.
59
NoteThe question mark icon (
after the To
ggle Help button is pressed.
) in the following table shows which web page items will be defined
Disable Autoprovisioning Prevent the device from automatically trying to download a
configuration file. See Section 2.4.13.1, "Autoprovisioning" for
more information.
Autoprovisioning Server Enter the IPv4 address of the provisioning server in dotted
cimal notation.
de
Autoprovisioning Filename The autoprovisioning filename is the configuration filename.
The def
ault autoprovisioning filename is in the format of
<mac address>.xml.
Supported filename extensions are “.txt”, and “.xml.” The
current filename is denoted by an asterisk at the bottom of
the Autoprovisioning Page. Enter up to 256 characters.
A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.
Use tftp The device will use TFTP (instead of http
) to download
autoprovisioning files.
Username The username used to authenticate with an au
toprovisioning
server. Leave this field blank to disable authentication.
Password The password used to authenticate wi
th an autoprovisioning
server. Leave this field blank to disable authentication.
Autoprovisioning autoupdate
(in minutes)
The reoccurring time (in minutes) the device will wait before
king for new autoprovisioning files. Enter up to 6 digits. A
chec
value of 0 will disable this option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device Page
page (see Ta b le 2-6).
Autoprovision at time (HHMMSS) The time of day the device will check for a new
au
toprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device Page
page (see Ta b le 2-6).
Autoprovision when idle
(in minutes > 10)
The idle time (in minutes greater than 10) after which the
vice will check for a new autoprovisioning file. Enter up to 6
de
digits. A value of 0 will disable this option.
To use the auto update options, enable the Set Time
Note:
with NTP Server on boot setting on the Device Page
page (see Ta b le 2-6).
Click the Save button to save your configuration settings.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to
ver over a question mark to see a short description of a
ho
specific web page item.
Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.4.13.3,
"Get Autoprovisioning Template Button"
Autoprovisioning logThe autoprovisioning log provides information about the latest
toprovisioning attempt (i.e. dhcp options and server
au
accessed and files parsed or not found).
NoteYou must click on the Save button and then the Reboot button for the changes to take
effect.
60
2.4.13.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
p
reference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (lik
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.4.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
f
iles from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks f
or DHCP options in the following order:
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
e apache, IIS, or nginx), and the device can
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
CyberData Corporation931073BOperations Guide
Page 69
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
You can download an autoprovisioning template file from the Autoprovisioning Page using the Download Template button (see Ta bl e 2-17). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
62
Checking for New
Autoprovisioning
Files after Boot
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
CyberData Corporation931073BOperations Guide
Page 71
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
63
The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
CyberData Corporation931073BOperations Guide
Page 74
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from
“https://autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and
the dialout extension to 555.
66
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
CyberData Corporation931073BOperations Guide
Page 75
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
67
XML Files
Autoprovisioned
Audio Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile
element:<SIPSettings>/<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.
CyberData Corporation931073BOperations Guide
Page 76
2.4.13.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43
range 10.10.0.1 10.10.2.1; }
CyberData Corporation931073BOperations Guide
Page 77
2.4.13.3 Get Autoprovisioning Template Button
The Get Autoprovisioning Template button allows the user to generate, download, edit, and then
store an autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Get Autoprovisioning Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-30). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-30.
Figure 2-30. Configuration File
Setting Up the Paging Server
Configure the Autoprovisioning Parameters
69
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
CyberData Corporation931073BOperations Guide
Page 78
2.5 Upgrading the Firmware
GENERAL ALERT
Caution
Equipment Hazard: Devices with a serial number that begins with 1461xxxxx can
only run firmware versions 11.0.0 or later.
2.5.1 Upgrade the Firmware
To upload the firmware from your computer:
Setting Up the Paging Server
Upgrade the Firmware
70
1. Retrieve the latest Paging Server firmware from the VoIP Paging Server Do
2. Unzip the firmware version file. This file may contain the following:
•Firmware file
•Release notes
3. Log in to the Paging Server home page as instructed in 2.4.4 "Log in to the Configuration GUI".
wnloads page at:
CyberData Corporation931073BOperations Guide
Page 79
Setting Up the Paging Server
GENERAL ALERT
v11.3.0
Upgrade the Firmware
4. Click on the Firmware menu button to open the Firmware page. See Figure 2-31.
Caution
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.5.2,
"Reboot the Paging Server".
Figure 2-31. Firmware Page
71
5. Click on the Br
owse button, and then navigate to the location of the firmware file.
6. Select the firmware file.
7. Click on the Upload b
NoteDo not reboot the d
NoteThis starts the upg
utton.
evice after clicking on the Upload button.
rade process. Once the Paging Server has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being written
to flash. The Paging Server will automatically reboot when the upload is complete. When the
countdown finishes, the Firmware page will refresh. The uploaded firmware filename
should be displayed in the system configuration (indicating a successful upload and reboot).
8. Ta bl e 2-19 shows the web page items on the Fir
mware page.
Table 2-19. Firmware Parameters
Web Page ItemDescription
Current Firmware VersionShows the current firmware version.
Use the Browse button to navigate to the location of the
Intercom firmware file that you want to upload.
Click on the Upload button to automatically upload the selected
firmware and reboot the system.
CyberData Corporation931073BOperations Guide
Page 80
2.5.2 Reboot the Paging Server
v11.3.0
146100001
Reboot
To reboot a Paging Server, log in to the web page as instructed in Section 2.4.4, "Log in to the
Configuration GUI".
1. Click Reboot (Figure 2-32). A normal restart will occur.
Figure 2-32. Home Page
Setting Up the Paging Server
Reboot the Paging Server
72
CyberData Corporation931073BOperations Guide
Page 81
2.6 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in
can send HTTP POST commands to the device should work.
2.6.1 Command Interface Post Commands
These commands require an authenticated session (a valid username and password to work).
Ta bl e 2-20 use the free unix utility, wget commands. However, any program that
a.Type and enter all of each http POST command on one line.
CyberData Corporation931073BOperations Guide
Page 85
Appendix A: Setting Up a TFTP Server
A.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
A.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
77
A.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solar Winds freeware TFTP server, which you can download at:
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:
If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:
http://support.cyberdata.net/
CyberData Corporation931073BOperations Guide
Page 88
B.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.
End of Life Devices are included under this policy. End of Life devices are devices that are no
longer produced or sold. Technical support is still available for these devices. However, no
firmware revisions or updates will be provided. If an End of Life device cannot be repaired, the
replacement offered may be the current version of the device.
Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.
Warranty
80
CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
B.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:
CyberData Corporation
3 Justin Court.
Monterey, CA 93940
Attn: RMA "xxxxxx"
B.4.2 Warranty & RMA Returns outside of the United States
If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.
CyberData Corporation931073BOperations Guide
Page 89
B.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:
http://support.cyberdata.net/
B.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their
return policy.
B.4.5 Warranty and RMA Returns Page
Warranty
81
The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:
configurable parameters 23, 30
connecting the V3 paging server 7
connection speed 12
specification 4
verifying 12
connector (removable) 9
contact information 79
contact information for CyberData 79
current network settings 30
current settings, reviewing 21
CyberData contact information 79
18
D
default
gateway 13
IP address 13
subnet mask 13
username and password 13
default gateway 13, 30
default gateway for static addressing 31
default login address 18
default password for configuration GUI 18
default settings, restoring 13
default username and password for configuration GUI 18
device configuration 22
changing for web configuration access 22
DHCP addressing 14, 31
dimensions 4
discovery utility program 18
DNS server 30
door sensor 49
download autoprovisioning template button 60
CyberData Corporation931073BOperations Guide
Page 91
83
E
enable night ring events 54
ethernet port 10
event configuration
enable night ring events 54
expiration time for SIP server lease 34, 35, 36
export settings 20
F
fault sense input, sensor 8
features 3
Firefox (web browser) 3
firmware
where to get the latest firmware 70
firmware, upgrade 70
G
get autoprovisioning template 60
GMT table 27
GMT time 27
ground connection 7
GUI username and password 18
L
lease, SIP server expiration time 34, 35, 36
line input specifications 4
line output specifications 4
line-in 7
line-out 7
link light 12
Linux, setting up a TFTP server on 77
local SIP port 34, 36
log in address 18
logging in to configuration GUI 18
M
MGROUP 38
Mozilla Firefox (web browser) 3
multicast
play line-in audio via multicast 46
play stored audio via multicast 46
multicast address 46
multicast port 46
multicast TTL 43
orange link LED 12
out of band 44
output specifications 4
P
page port 8
page port output connections 8
paging server
CyberData Corporation931073BOperations Guide
Page 92
84
configuration 14
part number 4
parts list 5
password
configuration GUI 14, 18
for SIP server login 33
restoring the default 13
SIP server authentication 36
pgroups 38
pin descriptions and functions 8
point-to-point configuration 37
port
ethernet 10
local SIP 34, 36
remote SIP 34, 36
posix timezone string
timezone string 23
POST command 73
power
connecting to 10
requirement 4
product overview 1
R
reboot 71, 72
unregistering from SIP server during 36
registration and expiration, SIP server
lease expiration 36
regulatory compliance 4
relay 8
relay contact 8
remote SIP port 34, 36
required configuration for web access username and
password
resetting the IP address to the default 78
restoring factory default settings 13
return and restocking policy 81
RFC2833 RTP events 44
RMA returned materials authorization 79
RMA status 79
rport discovery setting, disabling 34
14, 18
S
Safari (web browser) 3
safety instructions 5
sales 79
server
TFTP 77
server address, SIP 33
service 79
set time with external NTP server on boot 23
SIP
enable SIP operation 33
local SIP port 34
user ID 33
SIP configuration page 32
SIP configuration parameters
outbound proxy 34, 35
registration and expiration, SIP server lease 34, 35
unregister on reboot 34
user ID, SIP 33
SIP registration 33
SIP remote SIP port 34
SIP server 33
password for login 33
unregister from 34
user ID for login 33
SIP server configuration 33
SIP server parameters, configuring 14
SIP setup button 32
Spare in the Air Policy 81
specifications 4
SRST 33
static addressing 14, 31
status light 12
subnet mask 13, 30
subnet mask static addressing 31
supported protocols 4
T
tech support 79
technical support, contact information 79
TFTP server 77
time zone string examples 27
U
unregister from SIP server 36
upgrade firmware 70
user ID
for SIP server login 33
user ID for SIP server registration 36
username
changing for web configuration access 22
restoring the default 13
username for configuration GUI 14, 18
V
verifying
CyberData Corporation931073BOperations Guide
Page 93
connection speed 12
network activity 12
network connectivity 12
VLAN ID 30
VLAN Priority 30
VLAN tagging support 30
VLAN tags 30
W
warranty 80
warranty & RMA returns outside of the United States 80
warranty and RMA returns page 81
warranty policy at CyberData 80
web access password 13
web access username 13
web configuration log in address 18
web page
navigation 15
web page navigation 15
weight 4
wget commands 73
wget, free unix utility 73
Windows, setting up a TFTP server on 77
85
CyberData Corporation931073BOperations Guide
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.