CyberData 011049 Operation Manual

The IP Endpoint Company

SIP Call Button



Operations Guide

Part #011049

Document Part #930801F

for Firmware Version 11.1.0

CyberData Corporation

3 Justin Court

Monterey, CA 93940

[phone]

SIP Call Button Operations Guide 930801F

Technical Support 


The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php




Phone: [phone], Ext. 333
Email: [email protected]
Fax: [phone]
Company and product information is at www.cyberdata.net.

Part # 011049

COPYRIGHT NOTICE:
© 2015, CyberData Corporation, ALL RIGHTS RESERVED.

This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.

DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.

OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.

Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.

TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.

The IP Endpoint Company

CyberData Corporation 930801F Operations Guide

Revision Information

Revision 930801F, which corresponds to firmware version 11.1.0, was released on January 14,
2015, and has the following changes:

• Updates Figure 1-2, "Typical Installation—Door Strike Intermediate Relay Module"

• Updates Figure 1-3, "Typical Installation—Networked Door Strike Intermediate Relay Module"

• Updates Figure 2-13, "Home Page"

• Updates Figure 2-14, "Device Configuration Page"

• Updates Figure 2-16, "Network Configuration Page"

• Updates Figure 2-17, "SIP Configuration Page"

• Updates Figure 2-18, "SIP Configuration Page Set to Point-to-Point Mode"

• Updates Figure 2-19, "Sensor Configuration Page"

• Updates Figure 2-20, "Audio Configuration Page"

• Updates Figure 2-24, "Event Configuration Page"

• Adds Figure 2-25, "DSR Page"

• Adds Figure 2-26, "Relay Status Section"

• Adds Figure 2-27, "DSR Page Configure Device Page"

• Updates Figure 2-28, "Autoprovisioning Page"

• Updates Figure 2-29, "Configuration File"

• Updates Figure 2-30, "Firmware Page"

• Updates Figure 2-31, "Home Page"

• Updates Section 2.2.7, "Call Button and the Call Button LED"

• Updates Section 2.3.13, "Configure the Autoprovisioning Parameters"

• Updates Ta bl e 2-6, "Home Page Overview"

• Updates Ta bl e 2-7, "Device Configuration Parameters"

• Updates Ta bl e 2-12, "Network Configuration Parameters"

• Updates Ta bl e 2-13, "SIP Configuration Parameters"

• Updates Ta bl e 2-16, "Sensor Configuration Parameters"

• Updates Ta bl e 2-17, "Audiofiles Configuration Parameters"

• Updates Ta bl e 2-18, "Events Configuration Parameters"

• Adds Ta bl e 2-19, "DSR Configuration Parameters"

• Adds Ta bl e 2-20, "DSR Page Configure Device Parameters"

• Updates Ta bl e 2-21, "Autoprovisioning Configuration Parameters"

• Adds Ta bl e 2-22, "Autoprovisioning File Name"

• Updates Ta bl e 2-23, "Firmware Parameters"

• Updates Ta bl e 2-24, "Command Interface Post Commands"

Operations Guide 930801F CyberData Corporation

Browsers Supported

The following browsers have been tested against firmware version 11.1.0:

• Internet Explorer (version: 10)

• Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0)

• Chrome (version: 29.0.1547.66 m)

• Safari (version: 5.1.7)

Operations Guide 930801F CyberData Corporation

Important Safety Instructions

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

13. Prior to installation, consult local building and electrical code requirements.

14. WARNING: The SIP Call Button enclosure is not rated for any AC voltages!

Warn in g

Electrical Hazard: This product should be installed by a licensed electrician

according to all local electrical and building codes.

Warn in g

Electrical Hazard: To prevent injury, this apparatus must be securely attached to

the floor/wall in accordance with the installation instructions.

Warn in g

The PoE connector is intended for intra-building connections only and does not
route to the outside plant.

CyberData Corporation 930801F Operations Guide

Pictorial Alert Icons

GENERAL ALERT

Hazard Levels

Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.

Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.

General Alert

This pictorial alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the
hazard.

Ground

This pictorial alert indicates the Earth grounding connection point.

Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.

Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).

The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.

CyberData Corporation 930801F Operations Guide

Abbreviations and Terms

Abbreviation or Term Definition

A-law A standard companding algorithm, used in European digital

communications systems to optimize, i.e., modify, the dynamic range of an
analog signal for digitizing.

AVP Audio Video Profile

Cat 5 TIA/EIA-568-B Category 5

DHCP Dynamic Host Configuration Protocol

LAN Local Area Network

LED Light Emitting Diode

Mbps Megabits per Second.

NTP Network Time Protocol

PBX Private Branch Exchange

PoE Power over Ethernet (as per IEEE 802.3af standard)

RTFM Reset Test Function Management

SIP Session Initiated Protocol

u-law A companding algorithm, primarily used in the digital telecommunication

UC Unified Communications

VoIP Voice over Internet Protocol

CyberData Corporation 930801F Operations Guide

Contents

Chapter 1 Product Overview 1

1.1 How to Identify This Product .....................................................................................................1

1.2 Typical System Installation .......................................................................................................2

1.3 Product Features ......................................................................................................................3

1.4 Supported Protocols .................................................................................................................3

1.5 Supported SIP Servers .............................................................................................................4

1.6 Product Specifications ..............................................................................................................4

Chapter 2 Installing the SIP Call Button 5

2.1 Parts List ..................................................................................................................................5

2.2 SIP Call Button Setup ...............................................................................................................6

1

2.2.1 SIP Call Button Connections ..........................................................................................6

2.2.2 Using the On-Board Relay .............................................................................................7

2.2.3 Wiring the Circuit ............................................................................................................8

2.2.4 Identifying the SIP Call Button Connectors and Jumpers ............................................11

2.2.5 Activity and Link LEDs .................................................................................................13

2.2.6 Restore the Factory Default Settings ...........................................................................14

2.2.7 Call Button and the Call Button LED ............................................................................15

2.3.1 Factory Default Settings ...............................................................................................16

2.3.2 SIP Call Button Web Page Navigation .........................................................................17

2.3.3 Using the Toggle Help Button .......................................................................................18

2.3.4 Log in to the Configuration Home Page .......................................................................20

2.3.5 Configure the Device ....................................................................................................24

2.3.6 Configure the Network Parameters .............................................................................30

2.3.7 Configure the SIP Parameters .....................................................................................33

2.3.8 Configure the Sensor Configuration Parameters ..........................................................40

2.3.9 Configure the Audio Configuration Parameters ............................................................44

2.3.10 Configure the Event Parameters ................................................................................48

2.3.11 Configure the Door Strike Relay .................................................................................53

2.3.12 Configure the Device (on the DSR page) ...................................................................57

2.3.13 Configure the Autoprovisioning Parameters ...............................................................60

2.4.1 Reboot the Device ........................................................................................................74

2.5.1 Command Interface Post Commands ..........................................................................75

Appendix A Mounting the SIP Call Button 1

A.1 Mount the SIP Call Button .......................................................................................................1

Appendix B Troubleshooting/Technical Support 6

B.1 Frequently Asked Questions (FAQ) ..........................................................................................6

B.2 Documentation .........................................................................................................................6

B.3 Contact Information ..................................................................................................................7

B.4 Warranty ...................................................................................................................................8

B.4.1 Warranty & RMA Returns within the United States ........................................................8

B.4.2 Warranty & RMA Returns outside of the United States .................................................9

B.4.3 Spare in the Air Policy ....................................................................................................9

B.4.4 Return and Restocking Policy ........................................................................................9

B.4.5 Warranty and RMA Returns Page ..................................................................................9

Index 10

Operations Guide 930801F CyberData Corporation

1 Product Overview

SIP CALL BUTTON, PoE

011049D / 021104H

049100001

Model number

WWW.CYBERDATA.NET

Serial number begins with 0491

1.1 How to Identify This Product

To identify the SIP Call Button, look for a model number label similar to the one shown in Figure 1-1.
Confirm the following:

● The model number on the label should be 011049.

● The serial number on the label should begin with 0491.

Figure 1-1. Model Number Label

1

Operations Guide 930801F CyberData Corporation

1.2 Typical System Installation

802.3af Compliant Ethernet Switch

IP Phone IP PBX Server

12 34 56

Door Strike

Door Strike Intermediate
Relay Module

SIP Call Button

802.3af Compliant Ethernet Switch

IP Phone IP PBX Server

12 34 56

Door Strike

Networked Door Strike
Intermediate Relay Module

SIP Call Button

The Session Initiation Protocol (SIP) SIP Call Button is a SIP endpoint designed to provide VoIP
phone connectivity in a tamper proof and secure package.

The following figures illustrate how the device can be installed as part of a VoIP phone system.

Figure 1-2. Typical Installation—Door Strike Intermediate Relay Module

Product Overview

Typical System Installation

2

Figure 1-3. Typical Installation—Networked Door Strike Intermediate Relay Module

Operations Guide 930801F CyberData Corporation

1.3 Product Features

● SIP

● User downloadable message up to 80 seconds

● Single button call to pre-set number

● Continuous repeat of message

● Call progress light

● Event-controlled relay

● Tamper sensor

● Web-based setup

● PoE-powered

1.4 Supported Protocols

The SIP Call Button supports:

● SIP

● HTTP Web-based configuration

Provides an intuitive user interface for easy system configuration and verification of SIP Call
Button operations.

● DHCP Client

Dynamically assigns IP addresses in addition to the option to use static addressing.

● RTP

● RTP/AVP - Audio Video Profile

● Audio Encodings

PCMU (G.711 mu-law)

PCMA (G.711 A-law)

Packet Time 20 ms

Product Overview

Product Features

3

Operations Guide 930801F CyberData Corporation

1.5 Supported SIP Servers

Go to the following link to find the SIP Call Button product page which will have information on how to
configure the SIP Call Button for various supported SIP servers:

http://www.cyberdata.net/support/server/index.html

1.6 Product Specifications

Category Specification

Network Rate 10/100 Mbps

Power Requirement PoE 802.3af or 8 to 12 VDC at 1000 mA

Protocol SIP

Part Number 011049

Dimensions 4.5” x 4.5” x 1.5”

Weight

Auxiliary Relay

1.6 lbs./shipping weight of 2.2 lbs.

(0.7 kg/shipping weight of 1.0kg)

1A at 30 VDC

Product Overview

Supported SIP Servers

4

Operations Guide 930801F CyberData Corporation

2 Installing the SIP Call Button

2.1 Parts List

Ta bl e 2-1 illustrates the SIP Call Button parts.

Table 2-1. Parts List

Quantity Part Name Illustration

1 SIP Call Button Assembly

1 Installation Quick Reference Guide

5

1 SIP Call Button Mounting

Accessory Kit

Operations Guide 930801F CyberData Corporation

2.2 SIP Call Button Setup

GENERAL ALERT

J3 Terminal Block

Wire (IN)

can accept 16 AWG wire

*Contacts 1 and 2 on the J3 terminal block are only for
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.

Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground

2 = Power Ground*

1 = 8 to 12 VDC at 1000 mA*

3

4

Alternate Power Input:

7 = Reserved for Future Use
8 = Reserved for Future Use

1

8

Use a 3.17 mm (1/8-inch) flat blade

screwdriver for the terminal block screws

2.2.1 SIP Call Button Connections

Figure 2-1 shows the pin connections on the J3 (terminal block). This terminal block can accept 

16 AWG gauge wire.

Installing the SIP Call Button

SIP Call Button Setup

6

Note As an alternative to using PoE power, you can supply 8 to 12 VDC at 100

terminal block.

Caution

Equipment Hazard: Contacts 1 and 2 on the J3 terminal block are only for

powering the device from a non-PoE 12 VDC power source as an alternative to
Network PoE power. Use of these contacts for any other purpose will damage the
device and void the product warranty.

Figure 2-1. Connections

0 mA into the

Operations Guide 930801F CyberData Corporation

2.2.2 Using the On-Board Relay

GENERAL ALERT

GENERAL ALERT

GENERAL ALERT

Warning

Electrical Hazard:

according to all local electrical and building codes.

Warning

Electrical Hazard:

and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.

Warning

Electrical Hazard:

Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.

Installing the SIP Call Button

SIP Call Button Setup

This product should be installed by a licensed electrician

The relay contacts are dry and provided for a normally open

The relay does not support AC powered door strikes.

7

The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.

This relay can be used to trigger low current devices like strobes and security camera input signals
a

s long as the load is not an inductive type and the relay is limited to a maximum of 
1 Amp @ 30 VDC. Inductive loads have caused excessive “hum” and can interfere with the unit’s
e

lectronics.

We highly recommend that inductive load and high current

devices use our Door Strike Intermediate
Relay product (CD# 011269) (see Section 2.2.3.2, "Connecting the Door Strike Intermediate Relay

Module").

This relay interface also has a general purpose input port that can be used to monitor an external
s

witch and generate an event.

For more information on the sensor options, see the Sensor Configuration Page on the web
interface.

Operations Guide 930801F CyberData Corporation

2.2.3 Wiring the Circuit

DC Source

+

1 A @ 30 VDC

Sense Input

Strobe Light

J3 Terminal Block of the CyberData Device

1

8

1

8

The J3 terminal block can accept 16 AWG stranded wire.

Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground

2.2.3.1 Devices Less than 1A at 30 VDC

If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see

Figure 2-2 for the wiring diagram.

Figure 2-2. Wiring Diagram

Installing the SIP Call Button

SIP Call Button Setup

8

Operations Guide 930801F CyberData Corporation

2.2.3.2 Connecting the Door Strike Intermediate Relay Module

Door Lock Sense Input

The J3 terminal block can accept 16 AWG stranded wire.

DC Source

AC Source

OR

+

1

8

J3 Terminal Block

Please refer to the Door Strike Intermediate Relay
Operations Guide for connection specifics.

For wiring an electronic door strike, we recommend the use of our external Door Strike Intermediate
Relay (CD# 011269).

This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See

Figure 2-3 for the wiring diagram.

Figure 2-3. Wiring Diagram

Installing the SIP Call Button

SIP Call Button Setup

9

If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department.

http://www.cyberdata.net/support/voip/index.html

Operations Guide 930801F CyberData Corporation

2.2.3.3 Connecting the Networked Door Strike Intermediate Relay

Door Lock

Sense Input

DC Source

AC Source

OR

+

802.3af Compliant Ethernet Switch

CyberData

Aux Button

Device

See Section 2.3.11, "Configure the Door Strike

Relay" for configuration options.

For wiring an electronic door strike to work over a network, we recommend the use of our external
Networked Door Strike Intermediate Relay (CD# 011270).

This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See

Figure 2-4 for the wiring diagram.

Figure 2-4. Wiring Diagram

Installing the SIP Call Button

SIP Call Button Setup

10

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

J9

J7

J6

J10

J2

J8

2.2.4 Identifying the SIP Call Button Connectors and Jumpers

See the following figures and tables to identify the SIP Call Button connector locations and functions.

Figure 2-5. Connector Locations

SIP Call Button Setup

11

.

Table 2-2. Connector Functions

Connector Function

J2 Call Button LED Interface — Not Used

J6 Microphone Interface — Not Used

J7 Speaker Interface — Not Used

J8 Keypad Interface — Not Used

J9 Auxiliary Strobe Connector — Not Used

J10 Proximity Sensor Interface — Not Used

Operations Guide 930801F CyberData Corporation

Figure 2-6. Connector Locations

J4

J1

J5

J12

J3

J9

Installing the SIP Call Button

SIP Call Button Setup

12

.

Table 2-3. Connector Functions

Connector Function

J1 PoE Network Connection (RJ-45 ethernet)

J3 Terminal Block (see Figure 2-1)

J4 Console Port (Factory Use Only)

J5 JTAG (Factory Use Only)

J9 Auxiliary Strobe Connector — Not Used

J12 Reserved (Factory Use Only)

Operations Guide 930801F CyberData Corporation

2.2.5 Activity and Link LEDs

Activity

Link

2.2.5.1 Verifying the Network Connectivity and Data Rate

When you plug in the Ethernet cable or power supply to the device, the following occurs:

• The square, YELLOW Activity LED blinks when there is network activity (see Figure 2-7).

• The square, GREEN Link LED above the Ethernet port indicates that the network connection
has been established (see

Figure 2-7).

Figure 2-7. Activity and Link LED

Installing the SIP Call Button

SIP Call Button Setup

13

Operations Guide 930801F CyberData Corporation

2.2.6 Restore the Factory Default Settings

RTFM

2.2.6.1 RTFM Switch

When the SIP Call Button is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch (

Note Each SIP Call Button is delivered with factory set default values.

Note The SIP Call Button will use DHCP to obtain the new IP address (DHCP-assigned address

or default to 10.10.10.10 if a DHCP server is not present).

Figure 2-8) to set the factory default settings.

Figure 2-8. RTFM Switch

Installing the SIP Call Button

SIP Call Button Setup

14

Operations Guide 930801F CyberData Corporation

To set the factory default settings:

1. Press and hold the RTFM switch until the button LED starts blinking rapidly (about 10 seconds),
then release the RTFM switch.

2.2.7 Call Button and the Call Button LED

Call Button and Call Button LED

2.2.7.1 Calling with the The Call Button

• You may initiate a call by pressing the Call Button.

• An active call is indicated by the Call Button LED blinking at one second intervals.

• The Intercom can automatically answer an incoming call.

• You can press the Call Button to terminate an active call.

2.2.7.2 Call Button LED Function

• Upon initial power or reset, the Call Button LED will illuminate.

• On boot, the Call Button LED will flash ten times a second while setting up the network and
downloading autoprovisioning files.

• The device “autoprovisions” by default, and the initial process may take several minutes as the
device searches for and downloads updates. The Call Button LED will blink during this process.
During the initial provisioning, or after the factory defaults have been reset, the device may
download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then
resume blinking. This process will take longer if there are many audio files downloading.

• When the software has finished initialization, the Call Button LED will blink twice.

• When a call is established (not just ringing), the Call Button LED will blink.

• On the Device Configuration Page (see Section 2.3.5, "Configure the Device"), there is an
option called Button Lit When Idle. This option sets the normal state for the indicator LED. The
Call Button LED will still blink during initialization and calls.

• The Call Button LED flashes briefly at the beginning of RTFM mode.

Installing the SIP Call Button

SIP Call Button Setup

15

Figure 2-9. Call Button and Call Button LED

Operations Guide 930801F CyberData Corporation

2.3 Configure the SIP Call Button Parameters

To configure the SIP Call Button online, use a standard web browser.

Installing the SIP Call Button

SIP Call Button Setup

16

Configure each SIP Call Button and verify its operation bef
mount an SIP Call Button, refer to

2.3.1 Factory Default Settings

All SIP Call Buttons are initially configured with the following default IP settings:

When configuring more than one SIP Call Button, attach the SIP Call Buttons to the network and
conf

igure one at a time to avoid IP address conflicts.

Parameter Factory Default Setting

IP Addressing DHCP

IP Address

Web Access Username admin

Web Access Password admin

Subnet Mask

Default Gateway

a

a

a

a. Default if there is not a DHCP server present.

ore you mount it. When you are ready to

Appendix A, "Mounting the SIP Call Button" for instructions.

Table 2-4. Factory Default Settings

10.10.10.10

255.0.0.0

10.0.0.1

Operations Guide 930801F CyberData Corporation

2.3.2 SIP Call Button Web Page Navigation

Ta bl e 2-5 shows the navigation buttons that you will see on every SIP Call Button web page.

Table 2-5. Web Page Navigation

Web Page Item Description

Link to the Home page.

Link to the Device page.

Installing the SIP Call Button

SIP Call Button Setup

17

Link to the Netw

Link to go to the SIP pag

Link to the Multicast page.

Link to the Sensor page.

Link to the Audiofiles page.

Link to the Events page.

Link to the Door Strike Relay page.

Link to the A

Link to the Firmwar

ork page.

e.

utoprovisioning page.

e page.

Operations Guide 930801F CyberData Corporation

2.3.3 Using the Toggle Help Button

Toggle Help button

Question mark 
appears next to the
web page items

The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:

Installing the SIP Call Button

SIP Call Button Setup

18

1. Click on the T

oggle Help button that is on the UI webpage. See Figure 2-10 and Figure 2-11.

Figure 2-10. Toggle/Help Button

2. You will see a question mark (

) appear next to each web page item that has been provided

with a short description by the Help feature. See Figure 2-11.

Figure 2-11. Toggle Help Button and Question Marks

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

A short description of the 
web page item will appear

Question mark

SIP Call Button Setup

3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web
page item will appear. See Figure 2-12.

Figure 2-12. Short Description Provided by the Help Feature

19

Operations Guide 930801F CyberData Corporation

2.3.4 Log in to the Configuration Home Page

1. Open your browser to the SIP Call Button IP address.

Note If the network does not have access to a DHCP server, the device will default to an IP

address of 10.10.10.10.

Note Make sure that the PC is on the same IP network as the SIP Call Button.

Note You may also download CyberData’s VoIP Discovery Utility program which allows you to

easily find and configure the default web address of the CyberData VoIP products.



CyberData’s VoIP Discovery Utility program is available at the following website address:

http://www.cyberdata.net/support/voip/discovery.html

Note The device ships in DHCP mode. To get to the Home page, use the discovery utility to scan

for the device on the network and open your browser from there.

2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (

Web Access Username: admin

Web Access Password: admin

Figure 2-13):

Installing the SIP Call Button

SIP Call Button Setup



20

Operations Guide 930801F CyberData Corporation

Figure 2-13. Home Page

Installing the SIP Call Button

SIP Call Button Setup

21

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

3. On the Home page, review the setup details and navigation buttons described in Ta bl e 2-6.

22

Note The question mark icon (

after the T

oggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-6. Home Page Overview

Web Page Item

Description

Admin Settings

Username The username to access the web interface. Enter up to 25 characters.

Password

Confirm Password

The password to access the web interface. Enter up to 25 characters.

Confirm the web interface password.

Current Status

Serial Number Shows the device serial number.

Mac Address Shows the device Mac address.

Firmware Version Shows the current firmware version.

IP Addressing Shows the current IP addressing setting (D

HCP or static).

IP Address Shows the current IP address.

Subnet Mask Shows the current subnet mask address.

Default Gateway Shows the current default gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

SIP Volume Shows the current SIP volume level.

Multicast Volume Shows the current Multicast volume level.

Ring Volume Shows the current Ring volume level.

Sensor Volume Shows the current Sensor volume level.

Volu m e Boost Shows the current Volume Boost level.

Microphone Gain Shows the current microphone gain level.

SIP Mode Shows the current status of the SIP mode.

Multicast Mode Shows the current status of the Multicast mode.

Event Reporting Shows the current status of the Event Reporting mode.

Nightringer Shows the current status of the Nightringer mode.

Primary SIP Server Shows the current status of the Primary SIP Server.

Backup Server 1 Shows the current status of Backup Server 1.

Backup Server 2 Shows the current status of Backup Server 2.

Nightringer Server

Shows the current status of Nightringer Server.

Import Settings

Use this button to select a configuration file to import.

After selecting a configuration file, click Import to import the
configuration from the selected file. Then, click Save and Reboot to
store changes.

Operations Guide 930801F CyberData Corporation

Table 2-6. Home Page Overview (continued)

Web Page Item Description

Export Settings

Click Export to export the current configuration to a file.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you will
see a question mark (
Move the mouse pointer to hover over a question mark to see a short
description of a specific web page item.

Installing the SIP Call Button

SIP Call Button Setup

) appear next to some of the web page items.

23

Operations Guide 930801F CyberData Corporation

2.3.5 Configure the Device

1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-

14.

Figure 2-14. Device Configuration Page

Installing the SIP Call Button

SIP Call Button Setup

24

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

2. On the Device page, you may enter values for the parameters indicated in Tab l e 2-7.

25

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-7. Device Configuration Parameters

Web Page Item Description

Relay Settings

Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is

entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.

DTMF Activation Code

Activation code used to activate the relay when entered on
a phone during a SIP call with the device. Activate Relay
with DTMF Code must be enabled. Enter up to 25 digits 
(* and # are supported).

DTMF Activation Duration (in seconds)

The length of time (in seconds) during which the relay will
be activated when the DTMF Activation Code is detected.
Enter up to 5 digits.

NOTE: A DTMF activation duration of 0 will toggle the
relay indefinitely or until the activation code is sent again

Activate Relay While Call Active

When selected, the relay will be activated as long as the
SIP call is active.

Activate Relay on Button Press

When selected, the relay will be activated when the Call
button is pressed.

Relay on Button Press Duration

The length of time (in seconds) during which the relay will
be activated when the Call button is pressed. Enter up to 5
digits. A Relay on Button Press Duration value of 0 will
pulse the relay once when the Call button is pressed.

Misc Settings

Device Name Type the device name. Enter up to 25 characters.

Auto-Answer Incoming Calls

When selected, the device will automatically answer
incoming calls. When Auto-Answer Incoming Calls is
disabled, the device will play a ring tone (corresponds to
Ring Tone on the Audiofiles page) out of the speaker until
someone presses the Call button to answer the call or the
caller disconnects before the call can be answered.

Button Lit When Idle

When selected, the Call button LED is illuminated while
the device is idle (a call is not in progress).

Button Brightness (0-255)

The desired Call button LED brightness level. Acceptable
values are 0-255, where 0 is the dimmest and 255 is the
brightest. Enter up to three digits.

Play Ringback Tone

When selected, the device will play a ringback tone
(corresponds to Ringback Tone on the Audiofiles page)
out of the speaker while placing an outbound call. The
Ringback Tone will play until the call is answered.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-7. Device Configuration Parameters (continued)

Web Page Item Description

Enable Push to Talk This option is for noisy environments. When enabled, the

microphone will be muted normally. When the Call button
is pressed and held, it will unmute the microphone and
allow the operator to send audio back. Using Push to Talk
prevents the operator from terminating a call by pressing
the Call button. The call must be terminated by the phone
user.

Disable HTTPS (NOT recommended)

Disables the encrypted connection to the webpage. We do
not recommend disabling HTTPS for security reasons.

Clock Settings

Set Time with NTP Server on boot When selected, the time is set with an external NTP

server when the device restarts.

26

NTP Server

Use this field to set the address (in IPv4 dotted decimal
notation or as a canonical name) for the NTP Server. This
field can accept canonical names of up to 64 characters in
length.

Posix Timezone String

See Section 2.3.5.1, "Time Zone Strings" for information
about how to use the Posix Timezone String to specify
time zone and daylight savings time where applicable.
Enter up to 63 characters.

Periodically sync time with server

When selected, the time is periodically updated with the
NTP server at the configured interval below.

Time update period (in hours)

The time interval after which the device will contact the
NTP server to update the time. Enter up to 4 digits.

Current Time Allows you to input the current time

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Test Relay button to do a relay test.

. (6 character limit)

Click on the Toggle Help button to see a short description
of some of the web page items. First click on the Toggle
Help button, and you will see a question mark (

) appear
next to some of the web page items. Move the mouse
pointer to hover over a question mark to see a short
description of a specific web page item.

3. You must click on the Save button and then the Reboot button for the changes to take effect.

Operations Guide 930801F CyberData Corporation

2.3.5.1 Time Zone Strings

The posix time zone string tells the internal date and time utilities how to handle daylight savings
time for different time zones. Ta bl e 2-8 shows some common strings.

Time Zone Time Zone String

US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00

US Eastern Time EST5EDT,M3.2.0/2:00:00,M11.1.0/2:00:00

Phoenix Arizona

US Central Time CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

a.Phoenix, Arizona does not use daylight savings time.

Ta bl e 2-9 shows a breakdown of the parts that constitute the following time zone string:

● CST6DST,M3.2.0/2:00:00,M11.1.0/2:00:00

Installing the SIP Call Button

SIP Call Button Setup

27

Table 2-8. Common Time Zone Strings

a

MST7

Table 2-9. Time Zone String Parts

Time Zone String

Meaning

Part

CST6CDT The time zone offset from GMT and three character identifiers for the time zone.

CST Central Standard Time

6 The (hour) offset from GMT/UTC

CDT

Central Daylight Time

M3.2.0/2:00:00 The date and time when daylight savings begins.

M3 The third month (March)

.2 The 2nd occurrence of the day (next item) in the month

.0 Sunday

/2:00:00

Time of day to change

M11.1.0/2:00:00 The date and time when daylight savings ends.

M11 The eleventh month (November)

.1 The 1st occurrence of the day (ne

xt item) in the month

.0 Sunday

/2:00:00 Time of day to change

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

28

Time Zone String Examples

Time Zone Identifier

Ta bl e 2-10 has some more examples of time zone strings.

Table 2-10. Time Zone String Examples

Time Zone Time Zone String

a

Tokyo

Berlin

b

IST-9

CET-1MET,M3.5.0/1:00,M10.5.0/1:00

a.Tokyo does not use daylight savings time.
b.For Berlin, daylight savings time starts on the last Sunday in March at
01:00 UTC, and ends on the last Sunday in October at 01:00 UTC, and is one
hour ahead of UTC.

A user-definable three or four character time zone identifier (such as PST, EDT, IST, MUT, etc) is
needed at the beginning of the posix time zone string to properly set the time. However, the specific
letters or numbers used for the time zone identifier are not important and can be any three or four
letter or number combination that is chosen by the user. However, the time zone identifier cannot be
blank.

Figure 2-15. Three or Four Character T

ime Zone Identifier

You can also use the following URL when a certain time zone applies daylight savings time:

http://www.timeanddate.com/time/dst/2011.html

World GMT Table

Ta bl e 2-11 has information about the GMT time in various time zones.

Table 2-11. World GMT Table

Time Zone City or Area Zone Crosses

GMT-12 Eniwetok

GMT-11 Samoa

GMT-10 Hawaii

GMT-9 Alaska

GMT-8 PST, Pacific US

GMT-7 MST, Mountain US

GMT-6 CST, Central US

GMT-5 EST, Eastern US

GMT-4 Atlantic, Canada

GMT-3 Brazilia, Buenos Aries

GMT-2 Mid-Atlantic

GMT-1 Cape Verdes

GMT Greenwich Mean Time, Dublin

GMT+1 Berlin, Rome

GMT+2 Israel, Cairo

GMT+3 Moscow, Kuwait

GMT+4 Abu Dhabi, Muscat

Operations Guide 930801F CyberData Corporation

Table 2-11. World GMT Table (continued)

Time Zone City or Area Zone Crosses

GMT+5 Islamabad, Karachi

GMT+6 Almaty, Dhaka

GMT+7 Bangkok, Jakarta

GMT+8 Hong Kong, Beijing

GMT+9 Tokyo, Osaka

GMT+10 Sydney, Melbourne, Guam

GMT+11 Magadan, Soloman Is.

GMT+12 Fiji, Wellington, Auckland

Installing the SIP Call Button

SIP Call Button Setup

29

Operations Guide 930801F CyberData Corporation

2.3.6 Configure the Network Parameters

1. Click the Networking button to open the Network Configuration page (Figure 2-16).

Figure 2-16. Network Configuration Page

Installing the SIP Call Button

SIP Call Button Setup

30

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

2. On the Network page, enter values for the parameters indicated in Ta bl e 2-12.

31

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-12. Network Configuration Parameters

Web Page Item Description

Stored Network Settings

Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking

the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.3.1,

"Factory Default Settings" for factory default settings. Be sure to click

Save and Reboot to store changes when configuring a Static
address.

Hostname This is the hostname provided by the DHCP server. See the DHCP/

DNS server documentation for more information. Enter up to 64
characters.

IP Address Enter the Static IPv4 network address in dotted decimal notation.

Subnet Mask Enter the Subnet Mask in dotted decimal notation.

Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.

DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal

notation.

DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal

notation.

DHCP Timeout in seconds Specify the desired time-out duration (in seconds) that the device will

wait for a response from the DHCP server before reverting back to
the stored static IP address. The stored static IP address may be the
last known IP address or the factory default address if no prior DHCP
lease was established. Enter up to 8 characters. A value of -1 will
retry forever.

Current Network Settings Shows the current network settings.

IP Address Shows the current Static IP address.

Subnet Mask Shows the current Subnet Mask address.

Default Gateway Shows the current Default Gateway address.

DNS Server 1 Shows the current DNS Server 1 address.

DNS Server 2 Shows the current DNS Server 2 address.

VLAN Settings

VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits.

Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.

VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of

0 may cause the VLAN ID tag to be ignored.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-12. Network Configuration Parameters (continued)

Web Page Item Description

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Togg le Hel p button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

32

Operations Guide 930801F CyberData Corporation

2.3.7 Configure the SIP Parameters

1. Click SIP Config to open the SIP Configuration page (Figure 2-17).

Note For specific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

Figure 2-17. SIP Configuration Page

Installing the SIP Call Button

SIP Call Button Setup

33

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

2. On the SIP page, enter values for the parameters indicated in Ta b le 2-13.

SIP Call Button Setup

34

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-13. SIP Configuration Parameters

Web Page Item Description

SIP Settings

Enable SIP Operation When enabled, the device will transmit, receive, and process SIP

messages according to the configured SIP settings below.

Register with a SIP Server When enabled, the device will attempt to register to the configured SIP

Server(s) on this page. To configure the device to send and receive point­to-point SIP calls, enable SIP Operation and disable Register with a SIP
Server (see Section 2.3.7.2, "Point-to-Point Configuration").

Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST

(Survivable Remote Site Telephony). It is required for use in clustered
Cisco Unified Communications Manager topologies.

Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal

notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's extension on the primary
SIP server. This field can accept entries of up to 255 characters in length.

Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter

becomes the user portion of the SIP-URI for the device's extension on the
primary SIP server. Enter up to 64 alphanumeric characters.

Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric
characters.

Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted

decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
backup SIP server. This field can accept entries of up to 255 characters in
length.

Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter

becomes the user portion of the SIP-URI for the device's extension on the
first backup SIP server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 1 Specify the Authenticate ID for the first backup SIP server. This parameter

is required for SIP registration authentication. Enter up to 64 alphanumeric
characters.

Backup SIP Auth Password 1 Specify the Authenticate Password for the first backup SIP server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted

decimal notation or a fully qualified domain name. This parameter also
becomes the host portion of the SIP-URI for the device's extension on the
second backup SIP server. This field can accept entries of up to 255
characters in length.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-13. SIP Configuration Parameters (continued)

Web Page Item Description

Backup SIP User ID 2 Specify the SIP User ID for the second backup SIP Server. This parameter

becomes the user portion of the SIP-URI for the device's extension on the
second backup SIP server. Enter up to 64 alphanumeric characters.

Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

Backup SIP Auth Password 2 Specify the Authenticate Password for the second backup SIP server. This

parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.

Remote SIP Port The Remote SIP Port is the port number the device will use as the

destination port when sending SIP messages. The default Remote SIP
Port is 5060. The supported range is 0-65536. Enter up to 5 digits.

Local SIP Port The Local SIP Port is the port number the device will use to receive SIP

messages. The default Local SIP Port is 5060. The supported range is 0-

65536. Enter up to 5 digits.

Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal

notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address.
When an FQDN is configured, the device will run DNS NAPTR, SRV, and
A queries on the FQDN to resolve an IP address to which it will send all
SIP messages. This field can accept entries of up to 255 characters in
length.

Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port

when sending SIP messages to the outbound proxy. A value of 0 will
default to 5060. The supported range is 0-65536. Enter up to 5 digits.

Disable rport Discovery Disabling rport Discovery will prevent the device from including the public

WAN IP address and port number in the contact information that is sent to
the remote SIP servers. This will generally only need to be enabled when
using an SBC or SIP ALG in conjunction with a remote SIP server.

Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease

time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.

Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on

boot.

Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat

traversal. A value of 0 will disable keep alive packets.

35

RTP Settings

RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP

call. This port number must be an even number and defaults to 10500.
The supported range is 0-65536. Enter up to 5 digits.

Nightringer Settings

Enable Nightringer When Nightringer is enabled, the device will attempt to register a second

extension with the SIP server. Any calls made to this extension will play a
ringtone (corresponds to Night Ring on the Audiofiles page). By design,
it is not possible to answer a call to the Nightringer extension.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-13. SIP Configuration Parameters (continued)

Web Page Item Description

SIP Server Enter the SIP server address as an IPv4 address in dotted decimal

notation or a fully qualified domain name. This parameter also becomes
the host portion of the SIP-URI for the device's Nightringer extension on
the SIP server. This field can accept entries of up to 255 characters in
length.

Remote SIP Port The Remote SIP Port is the port number the device will use as the

destination port when sending SIP messages for the Nightringer
extension. The default Remote SIP Port is 5060. The supported range is
0-65536. Enter up to 5 digits.

Local SIP Port The Local SIP Port is the port number the device will use to receive SIP

messages for the Nightringer extension. This value cannot be the same as
the Local SIP Port for the primary extension. The default Local SIP Port is

5061. The supported range is 0-65536. Enter up to 5 digits.

Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal

notation or a fully qualified domain name (FQDN). When an IP address is
configured, the device will send all SIP messages to this IP address for the
Nightringer extension. When an FQDN is configured, the device will run
DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP address
to which it will send all SIP messages for the Nightringer extension. This
field can accept entries of up to 255 characters in length.

Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port

when sending SIP messages to the outbound proxy for the Nightringer
extension. A value of 0 will default to 5060. The supported range is 0-

65536. Enter up to 5 digits.

36

User ID Specify the SIP User ID for the SIP server. This parameter becomes the

user portion of the SIP-URI for the device's Nightringer extension. Enter
up to 64 alphanumeric characters.

Authenticate ID Specify the Authenticate ID for the SIP Server. This parameter is required

for SIP registration authentication. Enter up to 64 alphanumeric
characters.

Authenticate Password Specify the Authenticate Password for the SIP Server. This parameter is

required for SIP registration authentication. Enter up to 64 alphanumeric
characters.

Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease

time, also known as the expiry. The supported range is 30-3600 seconds.
Enter up to 4 digits.

Dial Out Settings

Dial Out Extension Specify the extension the device will call when someone presses the Call

button. Enter up to 64 alphanumeric characters.

Note: For information about dial-out extension strings and DTMF tones,
see Section 2.3.7.1, "Dial Out Extension Strings and DTMF Tones (using

rfc2833)".

Extension ID A Caller identification string added to outbound calls. Enter up to 64

alphanumeric characters.

Call Disconnection

Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A

value of 0 will disable this function. Enter up to 8 digits.

Operations Guide 930801F CyberData Corporation

Table 2-13. SIP Configuration Parameters (continued)

Web Page Item Description

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark ( ) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a specific web page item.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Installing the SIP Call Button

SIP Call Button Setup

37

Note For s

pecific server configurations, go to the following website address:

http://www.cyberdata.net/support/server/index.html

2.3.7.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)

On the SIP Configuration Page, dial out extensions support the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds aft
seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Note The ma

er a call is first established with a remote device. Subsequent commas will pause for 2

Table 2-14. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1

ximum number of total characters in the dial-out field is 64.

Operations Guide 930801F CyberData Corporation

2.3.7.2 Point-to-Point Configuration

Device is set to NOT register with a SIP server

10.0.1.40

When the board is set to not register with a SIP server (see Figure 2-18), it's possible to set the
device to dial out to a single endpoint.

In this case, the dial-out extension should be the IP address of the remote device. The device can
also receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.

Note Receiving point-to-point SiP calls may not work with all phones.

Figure 2-18. SIP Configuration Page Set to Point-to-Point Mode

Installing the SIP Call Button

SIP Call Button Setup

38

Operations Guide 930801F CyberData Corporation

2.3.7.3 Delayed DTMF

On the SIP Configuration page the dial out extension supports the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.

Extension String Resulting Action

302 Dial out extension 302 and establish a call

302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the

302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the

Installing the SIP Call Button

SIP Call Button Setup

Table 2-15. Examples of Dial-Out Extension Strings

DTMF tone '2'

DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1

39

Note The ma

ximum number of total characters in the dial-out field is 25.

Operations Guide 930801F CyberData Corporation

2.3.8 Configure the Sensor Configuration Parameters

The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor Configuration page to trigger on an open or short condition on
these pins. The door sensor alarm will be activated when the Door Open Timeout parameter has
been met.

The intrusion sensor is an optical sensor installed on the Call Button board and will be activated
when the Call Button is removed from the case.

For each sensor there are four actions the Call Button can take:

• Flash the LED until the sensor is deactivated (roughly 10 times/second)

• Activate the relay until the sensor is deactivated

• Call a preset extension and play a pre-recorded audio file (once)

Note Calling a preset extension can be set up as a point-to-point call, but currently can't send

delayed DTMF tones.

Installing the SIP Call Button

SIP Call Button Setup

40

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

1. Click Sensor Config to open the Sensor Configuration page (Figure 2-19).

Figure 2-19. Sensor Configuration Page

SIP Call Button Setup

41

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

2. On the Sensor page, enter values for the parameters indicated in Ta bl e 2-16.

SIP Call Button Setup

42

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-16. Sensor Configuration Parameters

Web Page Item Description

Door Sensor Settings

Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is

also known as the Sense Input on the device's terminal block.

Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an

action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.

Flash Button LED When selected, the Call button LED will flash until the on-board

door sensor is deactivated (roughly 10 times/second).

Activate Relay When selected, the device's on-board relay will be activated until

the on-board door sensor is deactivated.

Make call to extension When selected, the device will call an extension when the on-

board door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the on-board door

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Play recorded audio When selected, the device will call the Dial Out Extension and

play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).

Intrusion Sensor Settings

Flash Button LED When selected, the Call button LED will flash until the intrusion

sensor is deactivated (roughly 10 times/second).

Activate Relay When selected, the device's on-board relay will be activated until

the intrusion sensor is deactivated.

Make call to extension When selected, the device will call an extension when the

intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.

Dial Out Extension Specify the extension the device will call when the intrusion

sensor is activated. Enter up to 64 alphanumeric characters.

Dial Out ID An additional Caller identification string added to outbound calls.

Enter up to 64 alphanumeric characters.

Play recorded audio When selected, the device will call the Dial Out Extension and

play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-16. Sensor Configuration Parameters (continued)

Web Page Item Description

Click on the Reboot button to reboot the system.

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.

Click the Test Door Sensor button to test the door sensor.

Click the Test Intrusion Sensor button to test the Intrusion
sensor.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

43

Operations Guide 930801F CyberData Corporation

2.3.9 Configure the Audio Configuration Parameters

The Audio Configuration page is used to add custom audio to the board. User uploaded audio will
take precedence over the audio files shipped with the Call Button.

Installing the SIP Call Button

SIP Call Button Setup

44

1. Click A

udio Config to open the Audio Configuration page (Figure 2-20).

Figure 2-20. Audio Configuration Page

2. On the A

Note The question mark icon (

udiofiles page, enter values for the parameters indicated in Ta b le 2-17.

) in the following table shows which web page items will be defined

after the To

ggle Help button is pressed.

Table 2-17. Audiofiles Configuration Parameters

Web Page Item Description

Available Space Shows the space available for the user to save custom audio files if they want to change the

message when the door or sensor is triggered.

Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character

limit).

Intrusion Sensor Triggered Corresponds to the message “Intrusion Sensor T

Door Ajar Corresponds to the message “Door

Click on the Browse button to navigate to and select an audio file.

The Play button will play that audio file.

Operations Guide 930801F CyberData Corporation

Ajar” (24 character limit).

riggered” (24 character limit).

Table 2-17. Audiofiles Configuration Parameters (continued)

Web Page Item Description

The Delete button will delete any user uploaded audio and restore the stock audio file.

The Save button will download a new user audio file to the board once you've selected the
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.

Installing the SIP Call Button

SIP Call Button Setup

45

Operations Guide 930801F CyberData Corporation

2.3.9.1 User-created Audio Files

User created audio files should be saved in the following format:

RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz

You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through

Figure 2-23.

Figure 2-21. Audacity 1

Installing the SIP Call Button

SIP Call Button Setup

46

Figure 2-22. Audacity 2

Operations Guide 930801F CyberData Corporation

When you export an audio file with Audacity, save the output as:

WAV (Microsoft) signed 16 bit PCM

• WAV (Microsoft) signed 16 bit PCM.

Figure 2-23. WAV (Microsoft) signed 16 bit PCM

Installing the SIP Call Button

SIP Call Button Setup

47

Operations Guide 930801F CyberData Corporation

2.3.10 Configure the Event Parameters

1. Click the Event Config button to open the Event Configuration page (Figure 2-24). The Event
Configuration page specifies a remote server that can be used to receive HTTP POST events

when actions take place on the board.

Figure 2-24. Event Configuration Page

Installing the SIP Call Button

SIP Call Button Setup

48

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Installing the SIP Call Button

2. On the Events page, enter values for the parameters indicated in Ta bl e 2-18.

SIP Call Button Setup

49

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-18. Events Configuration Parameters

Web Page Item Description

Enable Event Generation The device will send HTTP POST events to the specified remote

server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.

Events

Enable Button Events When selected, the device will report Call button presses.

Enable Call Start Events

Enable Call Terminated Events

Enable Relay Activated Events

Enable Relay Deactivated Events

Enable Power On Events

Enable Sensor Events

When selected, the device will report the start of a SIP call.

When selected, the device will report the end of a SIP call.

When selected, the device will report relay activation.

When selected, the device will report relay deactivation.

When selected, the device will report when it boots.

When selected, the device will report when the on-board sensor is
activated.

Enable Remote Relay Events

When selected, the device will report when the remote relay (DSR)
is activated.

Enable Security Events

When enabled, the device will report when the intrusion sensor is
activated.

Enable 60 Second Heartbeat Events

When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.

Check All Click on Chec

Uncheck All

Click on Uncheck All to de-select all of the events on the page.

k All to select all of the events on the page.

Event Server

Server IP Address The IPv4 address of the event server in dotted decimal notation.

Server Port

Specify the event server port number. The supported range is 0-

65536. Enter up to 5 digits.

Server URL

Generally, the destination URL is the name of the application that
receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.

Click the Save button to save your configuration settings.

ou need to reboot for changes to take effect.

Note: Y

Click on the Reboot button to reboot the system.

Operations Guide 930801F CyberData Corporation

Table 2-18. Events Configuration Parameters(continued)

Web Page Item Description

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

2.3.10.1 Example Packets for Events

The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).

Installing the SIP Call Button

SIP Call Button Setup

Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark (
page items. Move the mouse pointer to hover over a question mark
to see a short description of a specific web page item.

) appear next to some of the web

50

Note The XML is

URL-encoded before transmission so the following examples are not completely

accurate.

Here are example packets for every event:

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>

SIP Call Button Setup

51

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded

<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>

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Installing the SIP Call Button

<index>8</index>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>

POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData SIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>

SIP Call Button Setup

52

Operations Guide 930801F CyberData Corporation

2.3.11 Configure the Door Strike Relay

The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.

The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, during
different call events, manually through the web interface, or by using a Windows application.

1. Click on the DSR menu button to open the DSR page (Figure 2-25).

Figure 2-25. DSR Page

Installing the SIP Call Button

SIP Call Button Setup

53

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-19.

SIP Call Button Setup

54

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-19. DSR Configuration Parameters

Web Page Item Description

Remote Relay Settings The settings in this section will activate an associated door

strike relay.

Activate Relay with DTMF Code Activates the remote relay (DSR) when the DTMF Activation

Code is entered on the phone during a SIP call with the device.
RFC2833 DTMF payload types are supported.

DTMF Activation Code Activation code used to activate the remote relay (DSR) when

entered on a phone during a SIP call with the device. Activate
Remote Relay with DTMF Code must be enabled. Enter up to
25 digits (* and # are supported).

DTMF Activation Duration (in seconds) The length of time (in seconds) during which the remote relay

(DSR) will be activated when the DTMF Activation Code is
detected. Enter up to 5 digits.

Activate Remote Relay During Ring When selected, the remote relay (DSR) will be activated for as

long as the device is ringing. When Auto-Answer Incoming Calls
is enabled, the device will not ring and this option does nothing.
When selected, the network relay will be activated for as long as
the call is active.

Activate Remote Relay During Night Ring When selected, the remote relay (DSR) will be activated as long

as the Nightringer extension is ringing.

Activate Remote Relay While Call Active When selected, the remote relay (DSR) will be activated as long

as the call is active.

Activate Remote Relay on Button Press When selected, the remote relay (DSR) will be activated when

the Call Button is pressed.

Remote Relay on Button Press Duration 
(in seconds)

The length of time (in seconds) during which the remote relay
(DSR) will be activated when the Call button is pressed. Enter
up to 5 digits. A Remote Relay on Button Press Duration value
of 0 will pulse the remote relay (DSR) once when the Call button
is pressed.

Listen Port for Remote Relay Status Specify the port to listen for remote relay (DSR) status packets.

Remote Door Sensor Settings

Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an

action when the remote (DSR) door sensor is activated. The
action(s) performed are based on the configured Remote Door
Sensor Settings below.

Flash Button LED When selected, the Call button LED will flash until the remote

(DSR) door sensor is deactivated (roughly 10 times/second).

Activate Local Relay When selected, the device's on-board relay will be activated

until the remote (DSR) door sensor is deactivated.

Play Audio Locally When selected, the device will loop an audio file out of the

speaker until the remote (DSR) door sensor is deactivated.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-19. DSR Configuration Parameters (continued)

Web Page Item Description

Make call to extension When selected, the device will call an extension when the

remote (DSR) door sensor is activated. Use the 'Dial Out
Extension' field below to specify the extension the device will
call.

Play recorded audio When selected, the device will call the Dial Out Extension and

play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page) when the
remote (DSR) door sensor is activated.

Dial Out Extension Specify the extension the device will call when the remote

(DSR) door sensor is activated. Enter up to 64 alphanumeric
characters.

Dial Out ID An additional Caller identification string added to outbound

calls. Enter up to 64 alphanumeric characters.

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

55

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific
web page item.

Discovered Remote Relays

Product Type Displays the product type of the remote relay.

IP Address Displays the IP address of the remote relay.

MAC Address Displays the MAC address of the remote relay.

Serial Number Displays the serial number of the remote relay.

Name Displays the name of the remote relay.

Version Displays the version of the remote relay.

Use this button to search for and find any remote relays that are
available on the network.

Use this button to view the settings of a remote relay that has
been “discovered” after pressing the Discover button.

Use this button to associate the remote relay with the device.
Only one relay may be associated with a device.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-19. DSR Configuration Parameters (continued)

Web Page Item Description

Relay Status Note: The Relay Status section and settings only appear on

the webpage when there is an associated door strike relay.

Door Shows the status of the door.

Relay Shows the status of the remote relay.

Click on the Kick Remote Relay button to activate the remote
relay for a specified time. The time is equal to the DTMF
timeout.

Click on the Activate Remote Relay button to activate the
remote relay until the Deactivate Remote Relay button is
pressed.

Click on the Deactivate Remote Relay button to deactivate the
remote relay.

Click on the Refresh button to refresh the web page and
accurately display the status of the remote relay (active/inactive)
and door (open/closed).

56

Figure 2-26. Relay Status Section

Operations Guide 930801F CyberData Corporation

2.3.12 Configure the Device (on the DSR page)

1. Click the View button on the DSR page to open the Configure Device page (Figure 2-27).

Figure 2-27. DSR Page Configure Device Page

Installing the SIP Call Button

SIP Call Button Setup

57

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

2. On the Configure Device page, enter values for the parameters indicated in Ta bl e 2-20.

58

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-20. DSR Page Configure Device Parameters

W

eb Page Item Description

Serial Number Displays the serial number of the door strike relay.

MAC Address Displays the mac address of the door strike relay.

Version Displays the firmware version of the door strike relay.

Device Name Displays the name of the door strike relay. The default name is "LOCK,"

followed by the 9 digit ASCII serial number. The maximum name length is
13 characters. The unit will always respond to its default name.

Addressing Mode Determines whether an IP address will be manually assigned through

Static mode or dynamically assigned through a DHCP server.

IP Address Displays the IP address of the door strike relay.

Subnet Mask Displays the subnet mask of the door strike relay.

Default Gateway Displays the default gateway of the door strike relay.

Command Port This shows the port on which the door strike relay sends status packets to

the device (defaults to 49999).

Send Events When enabled, events can be sent to the associated device.

Event IP Address The IP address of the associated device.

Event Port This is the port by which the door strike relay receives commands

(defaults to 59999).

Energize Time This is the number of seconds that the relay will be energized.

DST Allows you to either enable or disable the Daylight Savings Time feature.

DST Start Sets the Daylight Savings Time starting time in the following format:

M3.2.0/02:00:00

M3 is the third month (March).

.2 is the second occurrence of the day in the month.

.0 is Sunday.

/02:00:00 is the time.

Note: When the occurrence is set to 5, the final occurrence of the day in

the specified month is used.

DST End Sets the Daylight Savings Time ending time in the following format:

M11.1.0/02:00:00

M11 is the eleventh month (November).

.1 is the first occurrence of the day in the month.

.0 is Sunday.

/02:00:00 is the time.

Note: When the occurrence is set to 5, the final occurrence of the day in

the specified month is used.

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

Table 2-20. DSR Page Configure Device Parameters (continued)

Web Page Item Description

Current Time Sets the current time.

Note: Be sure to save the current time by clicking on the Set Time button.

Encryption Encryption can either be set to None or AES-256.

Encryption Key Sets the AES encryption key. If encryption is currently enabled, the

response to this command will be sent using the “old” key. The new key
should be sent as 64 ASCII hexadecimal characters.

Door State This field displays the current door state and is not configurable.

Relay State This field displays the current relay state and is not configurable.

Button State This field displays the current button state and is not configurable.

LED This field displays the current LED state and is not configurable.

Alarm State This field displays the current alarm state and is not configurable.

JP4, 6, 9, 10 This shows whether jumpers JP4, JP6, JP9, or JP10 are either enabled or

disabled through the four digit sequence (0000). The 0 turns to 1 for an
enabled jumper. For example, 0011 would mean jumpers JP9 and JP10
are activated, but JP4 and JP9 are not.

Click on the Refresh button to refresh the Device Configuration page.

59

Click on the Get Log button to get a log of the associated door strike relay
activity. The door strike relay has 128Kb non-volatile storage for log data,
storing an average of 10 days' worth of log data before it is overwritten.

Click on the Clear Log button to clear the log from the door strike relay

Click on the Reboot button to reboot any “discovered” remote relays and
clear any associated devices.

Click on the Set Time button to change the time.

Click on the Save Changes button to save any changes that are made to
the Device Configuration page.

Note: The time setting must be saved by pressing the Set Time button.

Click on the Cancel button to cancel any changes that were made to the
Configure Device page and return to the DSR page.

Click on the Browse button to navigate through your computer and find
firmware files.

Click on the Upgrade button to upgrade the firmware of the door strike
relay.

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

Operations Guide 930801F CyberData Corporation

2.3.13 Configure the Autoprovisioning Parameters

Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.

Note By default, the device will try to set up its configuration with autoprovisioning.

1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-28.

Figure 2-28. Autoprovisioning Page

Installing the SIP Call Button

SIP Call Button Setup

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Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tab l e 2-

21.

61

Note The question mark icon (

after the To

ggle Help button is pressed.

) in the following table shows which web page items will be defined

Table 2-21. Autoprovisioning Configuration Parameters

Web Page Item Description

Disable Autoprovisioning Prevent the device from automatically trying to download a

configuration file. See Section 2.3.13.1, "Autoprovisioning" for
more information.

Autoprovisioning Server

Enter the IPv4 address of the provisioning server in dotted
decimal notation.

Autoprovisioning Filename

The autoprovisioning filename is the configuration filename.
The default autoprovisioning filename is in the format of
<mac address>.xml.

Supported filename extensions are .txt, and .xml. The current
filename is denoted by an asterisk at the bottom of the

Autoprovisioning Page. Enter up to 256 characters.

A file may have any name with an xml extension. If a file
name is entered, the device will look for the specified file
name, and only that file.

Use tftp The device will use TFTP (instead of http

) to download

autoprovisioning files.

Autoprovisioning Autoupdate 
(in minutes)

The reoccurring time (in minutes) the device will wait before
checking for new autoprovisioning files. Enter up to 6 digits. A
value of 0 will disable this option.

Note: To use the auto update options, enable the Set Time

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

Autoprovision at time (HHMMSS)

The time of day the device will check for a new
autoprovisioning file. The time must be 6 characters in length
and in HHMMSS format. An empty value will disable this
option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

Autoprovision when idle
(in minutes > 10)

The idle time (in minutes greater than 10) after which the
device will check for a new autoprovisioning file. Enter up to 6
digits. A value of 0 will disable this option.

To use the auto update options, enable the Set Time

Note:

with NTP Server on boot setting on the Device
Configuration Page page (see Tab l e 2-7).

Click the Save button to save your configuration settings.

Note: You need to reboot for changes to take effect.

Click on the Reboot button to reboot the system.

Operations Guide 930801F CyberData Corporation

Web Page Item Description

Autoprovisioning log The autoprovisioning log provides information about the latest

Note You must click on the Save button and then the Reboot button for the changes to take

effect.

2.3.13.1 Autoprovisioning

Installing the SIP Call Button

SIP Call Button Setup

Table 2-21. Autoprovisioning Configuration Parameters (continued)

Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark (
some of the web page items. Move the mouse pointer to
hover over a question mark to see a short description of a
specific web page item.

Press the Download Template button to create an
autoprovisioning file for the device. See Section 2.3.13.3,

"Download Template Button"

toprovisioning attempt (i.e. DHCP options and server

au
accessed and files parsed or not found).

) appear next to

62

On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
p

reference):

1. The file configured on the autoprovisioning page.

2. A file named according to it's mac address (for example: 0020f7350058.xml).

3. The file 000000cd.xml

The file can be hosted using a standard web server (lik

e apache, IIS, or nginx), and the device can
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.

By default, the device will get its autoprovisioning server from the DHCP options. See Section

2.3.13.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning

server addresses. If multiple options are set, the device will attempt to download autoprovisioning
f

iles from every server.

The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks f

or DHCP options in the following order:

1. Option 43 - a FQDN or an IP address to an http server

2. Option 72 - an IP address to an http server

3. Option 150 - an IP address to a tftp server

4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.

You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template b

utton (see Ta bl e 2-21). This file contains every configuration option that can

be set on the board.

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Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.

The <MiscSettings> section contains some examples of additional autoprovisioning files:

<MiscSettings>
<DeviceName>CyberData VoIP Intercom</DeviceName>
<!-- <AutoprovFile>common.xml</AutoprovFile>-->
<!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-- <AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-- <AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>

After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.

When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.

As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).

63

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The file 0020f7123456.xml contains:

<?xml version="1.0" encoding="utf-8" ?>
<specific>

<MiscSettings>

<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>

</MiscSettings>

</specific>

1. The device will first set it's name to 'Newname'.

2. It will try to download http://example.com/common.xml.

3. It will try to download http://example.com/sip_reg0020f7123456.xml.

4. It will try to download http://example.com/audio0020f7123456.

5. It will try to download http://example.com/device.xml.

The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.

64

Checking for New Autoprovisioning Files after Boot

It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).

The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.

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Installing the SIP Call Button

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65

The Autoprovisioning Filename

The autoprovisioning filename can contain a file, a file path, or a directory.

Table 2-22. Autoprovisioning File Name

Autoprovisioning
Filename

config.xml

/path/to/config.xml

subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml

Autoprovisioning

File Downloaded

Server

10.0.1.3 10.0.1.3/config.xml

10.0.1.3 10.0.1.3/path/to/config.xml

TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and

udio files will also be downloaded from this subdirectory.

a

If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.

For example:

The autoprovisioning server is set to “https://www.example.com”

The autoprovisioning filename is set to “cyberdata/”

On boot, the device will try to download:

https://www.example.com/cyberdata/0020f7123456.xml

...and if this fails:

https://www.example.com/cyberdata/000000cd.xml

Audio files and firmware files will also add “cyberdata” to the URL before downloading.

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66

Autoprovisioning Firmware Updates

<FirmwareSettings>

<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>

</FirmwareSettings>

In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.

The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.

The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage­[device_file_name]).

The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.

The list of valid product strings:

<ProductString>CallButton31</ProductString>

<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>

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67

Autoprovisioning Example 1

Here's a simple example using four autoprovisioning files to configure two devices:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).

The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:

000000cd.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>

sip_common.xml

<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

sip_0020f7020001.xml

<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>



sip_0020f7020002.xml

<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>

On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.

1. Device1 changes its device name to CyberData Autoprovisioned.

2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.

3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.

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Installing the SIP Call Button

SIP Call Button Setup

Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.

68

Autoprovisioning Example 2

Here is another example of setting up your autoprovisioning files:

We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:

0020f7020001.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>

0020f7020002.xml

<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>



common_settings.xml

<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>

1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.

2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.

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Installing the SIP Call Button

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69

XML Files

Autoprovisioned
Audio Files

XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.

There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:

Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>

From the device specific xml, a pointer to a sip_common file

From the device specific xml, a pointer to the device specific sip_[macaddress].xml

From the common file, a pointer to sip_common.xml

From the common file, a pointer to the device specific (sip_[macaddress].xml)

Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.

The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).

Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio Configuration page or by changing the
autoprovisioning file with “default” set as the file name.

Operations Guide 930801F CyberData Corporation

2.3.13.2 Sample dhcpd.conf

#
# Sample configuration file for ISC dhcpd for Debian
#

ddns-update-style none;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;

subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;

option routers 10.0.0.1;
option subnet-mask 255.0.0.0;

option domain-name "voiplab";
option domain-name-servers 10.0.0.252;

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70

option time-offset -8; # Pacific Standard Time

# option www-server 99.99.99.99; # OPTION 72

# option tftp-server-name "10.0.1.52"; # OPTION 66
# option tftp-server-name "http://test.cyberdata.net"; # OPTION 66

# option option-150 10.0.0.252; # OPTION 150

# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43

range 10.10.0.1 10.10.2.1; }

Operations Guide 930801F CyberData Corporation

2.3.13.3 Download Template Button

The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.

To generate an autoprovisioning template directly from the device, complete the following steps:

1. On the Autoprovisioning page, click on the Download Template button.

2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-29). The configuration file is the basis for the default configuration settings
for your unit).

3. Choose a location to save the configuration file and click on OK. See Figure 2-29.

Figure 2-29. Configuration File

Installing the SIP Call Button

SIP Call Button Setup

71

4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.

5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.

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Installing the SIP Call Button

GENERAL ALERT

GENERAL ALERT

SIP Call Button Setup

2.4 Upgrade the Firmware and Reboot the SIP Call
Button

Caution

Equipment Hazard: Devices with a serial number that begins with 0491xxxxx can
only run firmware versions 10.0.0 or later.

To upload the firmware from your computer:

72

1. Retrieve the latest SIP Call Button firmware file from the SIP Call Button Do

http://www.cyberdata.net/products/voip/digitalanalog/callbutton/downloads.html

2. Unzip the firmware version file. This file may contain the following:

• Firmware file

• Release notes

3. Log in to the SIP Call Button home page as instructed in Section 2.3.4, "Log in to the

Configuration Home Page".

4. Click on the F

irmware menu button to open the Firmware page. See Figure 2-30.

wnloads page at:

Caution

Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.4.1,

"Reboot the Device".

Figure 2-30. Firmware Page

5. Click on the Br

6. Select the firmware file.

7. Click on the Upload b

Operations Guide 930801F CyberData Corporation

owse button, and then navigate to the location of the firmware file.

utton.

Note Do not reboot the device after clicking on the Upload button.

Installing the SIP Call Button

SIP Call Button Setup

73

Note This starts the upg

rade process. Once the SIP Call Button has uploaded the file, the
Uploading Firmware countdown page appears, indicating that the firmware is being written
to flash. The SIP Call Button will automatically reboot when the upload is complete. When
the countdown finishes, the Firmware page will refresh. The uploaded firmware filename
should be displayed in the system configuration (indicating a successful upload and reboot).

8. Ta bl e 2-23 shows the web page items on the Fir

mware page.

Table 2-23. Firmware Parameters

Web Page Item Description

Current Firmware Version Shows the current firmware version.

Use the Br
Intercom firmware file that you want to upload.

Click on the Upload b
firmware and reboot the system.

owse button to navigate to the location of the

utton to automatically upload the selected

Operations Guide 930801F CyberData Corporation

2.4.1 Reboot the Device

Reboot

To reboot a SIP Call Button, log in to the web page as instructed in Section 2.3.4, "Log in to the

Configuration Home Page".

1. Click on the Reboot button on the Home page (Figure 2-31). A normal restart will occur.

Figure 2-31. Home Page

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74

Operations Guide 930801F CyberData Corporation

Installing the SIP Call Button

SIP Call Button Setup

2.5 Command Interface

Some functions on the device can be activated using simple POST commands to the web interface.
The examples in Tab le 2-24 use the free unix utility, wg
can send HTTP POST commands to the device should work.

2.5.1 Command Interface Post Commands

Note These commands require an authenticated session (a valid username and password to

work).

Table 2-24. Command Interface Post Commands

Device Action HTTP Post Command

Trigger relay (for configured delay) wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "test_relay=yes"

Place call to extension (example: extension 130) wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "call=130"

Terminate active call wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "terminate=yes"

Force reboot wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
command.cgi" --post-data "reboot=yes"

Trigger the Door Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no-

check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/
sensorconfig.cgi" --post-data "doortest=yes"

Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no-

ck-certificate --quiet -O /dev/null "https://10.0.3.71/cgi-bin/

che
sensorconfig.cgi" --post-data "intrusiontest=yes"

et commands. However, any program that

a

75

a.Type and enter all of each http POST command on one line.

Operations Guide 930801F CyberData Corporation

Appendix A: Mounting the SIP Call Button

A.1 Mount the SIP Call Button

Before you mount the SIP Call Button, make sure that you have received all the parts for each SIP
Call Button. Refer to Ta bl e A-1.

Table A-1. Wall Mounting Components (Part of the Accessory Kit)

Quantity Part Name Illustration

4 #6 x 1.25 inches Sheet Metal Screw

4 #6 Ribbed Plastic Anchor

1

Table A-2. Gang Box Mounting Components

Quantity Part Name Illustration

4 #6-32 x 0.625-inch

Flat-Head Machine Screw.

Operations Guide 930801F CyberData Corporation

Mount the SIP Call Button

Ethernet

Link

Activity

After the SIP Call Button is assembled, plug the Ethernet cable into the SIP Call Button Assembly

Figure A-1).

(see

Section 2.2.5, "Activity and Link LEDs" explains how the Link and Status LEDs work.

Figure A-1. Network Connector Prior to Installation

2

Operations Guide 930801F CyberData Corporation

Figure A-3 shows the wall mounting options for the SIP Call Button.

Backplate

Wall

Mounting

Screw (3x)

(Not Provided)

Network Cable &

Screw

121001A

Accessory Kit

(4 Places) on Wall

Pre Drill Holes

Ground Wire

Cutout

for Ground Wire Connection

Pick One of Four Mounting Hole

Slot

Entry

Cable

Closed

Slots

Cable

Note Be sure to connect the SIP Call Button to the Earth Ground.

Figure A-2. Wall Mounting Options

Mount the SIP Call Button

3

Operations Guide 930801F CyberData Corporation

Figure A-3 shows the gang box mounting options for the SIP Call Button.

Mounting

Screw (3x)

Backplate

Wall Cutout

or Two Gang Box

Backplate accept

Single Gang Box

Wall Cutout

(Not Provided)

Network Cable & Ground Wire

Single Gang Box use two

Screw

121002B

Accessory Kit

Available Mounting Hole

Pick One of Two or Four

for Ground Wire Connection

Two Gang Box use Four

Slots

Entry

Cable

Closed

Slots

Cable

Note Be sure to connect the SIP Call Button to the Earth Ground.

Figure A-3. Mounting Options

Mount the SIP Call Button

4

Operations Guide 930801F CyberData Corporation

Mount the SIP Call Button

DIMENSIONS ARE IN INCHES [MILLIMETER]

3.40 [86.4]

ø0.19 [ø4.8]

2.39 [60.8]

3.40 [86.4]

2.65 [67.3]

0.50 [12.8]

0.38 [9.5]

(4 Places)

Figure A-4 shows the maximum recommended wall cutout dimensions for mounting the SIP Call

Button.

Figure A-4. Maximum Recommended Wall Cutout Dimensions

5

Operations Guide 930801F CyberData Corporation

Appendix B: Troubleshooting/Technical Support

B.1 Frequently Asked Questions (FAQ)

A list of frequently asked questions (FAQs) are available on the SIP Call Button product page at:

http://www.cyberdata.net/products/voip/digitalanalog/callbutton/faqs.html

Select the support page for your product to see a list of frequently asked questions for the
CyberData product:

B.2 Documentation

The documentation for this product is released in an English language version only. 
You can download PDF copies of CyberData product documentation from the
SIP Call Button product page at:

6

http://www.cyberdata.net/products/voip/digitalanalog/callbutton/docs.html

Operations Guide 930801F CyberData Corporation

B.3 Contact Information

Contact Information

7

Contact

Sales

Technical 
Support

Returned Materials Authorization

CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA

www.CyberData.net

Phone: 800-CYBERDATA (800-292-3732)
Fax: [phone]

Sales 831-373-2601 Extension 334

The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:

http://www.cyberdata.net/support/contactsupportvoip.php

The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.

Phone: [phone], Ext. 333
Email: [email protected]

To return the product, contact the Returned Materials Authorization (RMA) department:

Phone: [phone], Extension 136
Email: [email protected]

When returning a product to CyberData, an approved CyberData RMA number must be printed
on the outside of the original shipping package. Also, RMA numbers require an active VoIP
Technical Support ticket number. A product will not be accepted for return without an approved
RMA number. Send the product, in its original package, to the following address:

CyberData Corporation
3 Justin Court 
Monterey, CA 93940 
Attention: RMA "your RMA number"

RMA Status Form

If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

Operations Guide 930801F CyberData Corporation

B.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two
years from the date of purchase. Should the product fail Within Warranty, CyberData will repair
or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail Out of the Warranty period, a flat rate repair charge of one half of the
purchase price of the product will be assessed. Repairs that are Within Warranty period but are
damaged by improper installation, modification, or abuse are deemed Out of Warranty and will
be charged at the Out of Warranty rate. A device is deemed Out of Warranty when its purchase
date is longer than two years or when the device has been damaged due to human error during
installation, modification, or abuse. A replacement unit will be offered at full cost if the device
cannot be repaired.

End of Life Devices out of warranty are included under this policy. However, End of Life
devices are not eligible for our Spare in the Air program. End of Life devices are devices that
are no longer produced or sold. Therefore, we cannot offer a Spare in the Air replacement.
Technical support is still available for these devices. However, no firmware revisions or updates
will be scheduled. If an End of Life device cannot be repaired, a replacement of a current
version of the device may be offered at MSRP.

Warranty

8

Products shipped to CyberData, both within and out of warranty, are shipped at the expense of
the customer. CyberData will pay return shipping charges for repaired products.

CyberData shall not under any circumstances be liable to any person for any special, incidental,
indirect or consequential damages, including without limitation, damages resulting from use or
malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.

B.4.1 Warranty & RMA Returns within the United States

If service is required, you must contact CyberData Technical Support prior to returning any
products to CyberData. Our Technical Support staff will determine if your product should be
returned to us for further inspection. If Technical Support determines that your product needs to
be returned to CyberData, an RMA number will be issued to you at this point.

Your issued RMA number must be printed on the outside of the shipping box. No product will be
accepted for return without an approved RMA number. The product in its original package
should be sent to the following address:

CyberData Corporation

3 Justin Court.

Monterey, CA 93940

Attn: RMA "xxxxxx"

Operations Guide 930801F CyberData Corporation

B.4.2 Warranty & RMA Returns outside of the United States

If you purchased your equipment through an authorized international distributor or reseller,
please contact them directly for product repairs.

B.4.3 Spare in the Air Policy

CyberData now offers a Spare in the Air no wait policy for warranty returns within the United
States and Canada. More information about the Spare in the Air policy is available at the
following web address:

http://www.cyberdata.net/support/warranty/spareintheair.html

B.4.4 Return and Restocking Policy

For our authorized distributors and resellers, please refer to your CyberData Service
Agreement for information on our return guidelines and procedures.

Warranty

9

For End Users, please contact the company that you purchased your equipment from for their
return policy.

B.4.5 Warranty and RMA Returns Page

The most recent warranty and RMA information is available at the CyberData Warranty and
RMA Returns Page at the following web address:

http://www.cyberdata.net/support/warranty/index.html

Operations Guide 930801F CyberData Corporation

Index

10

Numerics

16 AWG gauge wire 6

A

activate local relay (door sensor) 54
activate relay (door sensor) 42
activate relay (intrusion sensor) 42
activity LED 13
address, configuration login 20
announcing a speaker’s IP address 14
audio configuration 44
audio configuration page 44
audio encodings 3
audio files, user-created 46
Autoprovision at time (HHMMSS) 61
autoprovision at time (HHMMSS) 61
autoprovision when idle (in minutes > 10) 61
autoprovisioning 62

download template button 62
autoprovisioning autoupdate (in minutes) 61, 62
autoprovisioning configuration 60, 61
autoprovisioning filename 61
autoprovisioning server (IP Address) 61

B

backup SIP server 1 34
backup SIP server 2 34
backup SIP servers, SIP server

backups 34
baud rate

verifying 13

C

call button 13

LED 15
call button configuration

default IP settings 16
call button LED 15
changing

the web access password 24
Chrome (web browser) 4
Cisco SRST 34
command interface 75
commands 75

configurable parameters 25, 31, 34, 58
configuration

audio 44
default IP settings 16
door sensor 40
intrusion sensor 40
network 30, 57
SIP 33
using Web interface 16

configuration home page 20
configuration page

configurable parameters 25, 31, 58
contact information 7
contact information for CyberData 7
Current Network Settings 31
current network settings 31
CyberData contact information 7

D

default

device settings 10

gateway 16

IP address 16

subnet mask 16

username and password 16

web login username and password 20
default device settings 14
default gateway 16, 31
default IP settings 16
default login address 20
device configuration 24

device configuration parameters 61

the device configuration page 60
device configuration page 24
device configuration parameters 25
device configuration password

changing for web configuration access 24
DHCP Client 3
dial out extension (door sensor) 42, 55
dial out extension (intrusion sensor) 42
dial out extension strings 37
dial-out extension strings 39
dimensions 4
discovery utility program 20
DNS server 31
door sensor 40, 42, 54

activate local relay 54

activate relay 42

dial out extension 42, 55

door open timeout 42, 54

door sensor normally closed 42

Operations Guide 930801F CyberData Corporation

11

flash button LED 42, 54

play audio locally 54
door strike intermediate relay 9, 10
download autoprovisioning template button 62
DTMF tones 37, 39
DTMF tones (using rfc2833) 37

E

earth ground 3, 4
ethernet cable 2
expiration time for SIP server lease 35, 36
export settings 22, 23

F

factory default settings 14

how to set 14
Firefox (web browser) 4
firmware

where to get the latest firmware 72
flash button LED (door sensor) 42, 54
flash button LED (intrusion sensor) 42

Internet Explorer (web browser) 4
intrusion sensor 40, 42

activate relay 42
dial out extension 42
flash button LED 42

IP address 16, 31
IP addressing

default

IP addressing setting 16

J

J3 terminal block, 16 AWG gauge wire 6

L

lease, SIP server expiration time 35, 36
LED

green link LED 13

yellow activity LED 13
link LED 13, 2
local SIP port 35
log in address 20

G

gang box mounting 3, 4
get autoprovisioning template 62
GMT table 28
GMT time 28

H

home page 20
http POST command 75
http web-based configuration 3

I

identifier names (PST, EDT, IST, MUT) 28
identifying your product 1
illustration of device mounting process 1
import settings 22, 23
import/export settings 22, 23
installation, typical device system 2
intercom configuration page

configurable parameters 34

M

mounting the device 1
Mozilla Firefox (web browser) 4

N

navigation (web page) 17
navigation table 17
network configuration 30
network configuration of intercom 57
network rate 4
Network Setup 30, 57
Nightringer 6, 71, 72
nightringer settings 35
NTP server 26

O

on-board relay 7

Operations Guide 930801F CyberData Corporation

12

P

packet time 3
part number 4
parts list 5
password

for SIP server login 34
login 20

restoring the default 16
play audio locally (door sensor) 54
point-to-point configuration 38
port

local SIP 35

remote SIP 35
posix timezone string

timezone string 26
POST command 75
power requirement 4
product

configuring 16

mounting 1

parts list 5
product features 3
product overview

product features 3

product specifications 4

supported protocols 3

supported SIP servers 4

typical system installation 2
product specifications 4
protocols supported 3

sensor setup parameters 40
sensors 42, 54
server address, SIP 34
service 7
set time with external NTP server on boot 26
setting up the device 6
settings, default 14
SIP

enable SIP operation 34
local SIP port 35

user ID 34
SIP (session initiation protocol) 3
SIP configuration 33

SIP Server 34
SIP configuration parameters

outbound proxy 35, 36

registration and expiration, SIP server lease 35, 36

unregister on reboot 35

user ID, SIP 34
SIP registration 34
SIP remote SIP port 35
SIP server 34

password for login 34

SIP servers supported 4

unregister from 35

user ID for login 34
Spare in the Air Policy 9
SRST 34
status LED 2
subnet mask 16, 31
supported protocols 3

R

reboot 73, 74
remote SIP port 35
Reset Test Function Management (RTFM) switch 14
resetting the IP address to the default 1, 6
restoring factory default settings 14, 10
restoring the factory default settings 14
return and restocking policy 9
RMA returned materials authorization 7
RMA status 7
rport discovery setting, disabling 35
RTFM switch 14
RTP/AVP 3

T

tech support 7
technical support, contact information 7
terminal block, 16 AWG gauge wire 6
time zone string examples 28

U

user ID

for SIP server login 34
username

changing for web configuration access 24

default for web configuration access 20

restoring the default 16

S

Safari (web browser) 4
sales 7
sensor setup page 41, 53

Operations Guide 930801F CyberData Corporation

V

verifying

baud rate 13

network connectivity 13
VLAN ID 31
VLAN Priority 31
VLAN tagging support 31
VLAN tags 31

W

warranty 8
warranty & RMA returns outside of the United States 9
warranty and RMA returns page 9
warranty policy at CyberData 8
web access password 16
web access username 16
web configuration log in address 20
web page

navigation 17
web page navigation 17
web-based configuration 16
weight 4
wget, free unix utility 75
wiring the circuit 8

devices less than 1A at 30 VDC 8

13

Operations Guide 930801F CyberData Corporation