November 2006 — Revision 6
Supersedes June 2006 — Revision 5
IT
. S811 Soft Starter User Manual
November 2006
Important Notice – Please Read
The product discussed in this literature is subject to terms and conditions outlined in Eaton
Electrical Inc. selling policies. The sole source governing the rights and remedies of any
purchaser of this equipment is the relevant Eaton Electrical Inc. selling policy.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING FROM COURSE
OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE INFORMATION,
RECOMMENDATIONS AND DESCRIPTIONS CONTAINED HEREIN. In no event will Eaton
Electrical Inc. be responsible to the purchaser or user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or consequential
damage or loss whatsoever, including but not limited to damage or loss of use of equipment,
plant or power system, cost of capital, loss of power, additional expenses in the use of
existing power facilities, or claims against the purchaser or user by its customers resulting
from the use of the information, recommendations and descriptions contained herein.
The information contained in this manual is subject to change without notice.
Cover Photo: The Cutler-Hammer
®
Intelligent Technologies (IT.) Soft Starter
MN03902002E
For more information visit: www.EatonElectrical.com
For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Peligro
Advertencia
Precaución
!
Aviso
Safety
Eaton’s electrical business has made every effort to provide you with the safest motor starters on
the market. However, we wish to point out how to safely operate and troubleshoot your starter.
The Meaning of Safety Statements
You will find various types of safety information on the following pages and on the labels
attached to the equipment. This section explains their meaning.
The Safety Alert Symbol means ATTENTION! BECOME ALERT!
YOUR SAFETY IS INVOLVED!
!
Le symbole d’alerte signifie ATTENTION ! SOYEZ VIGILANT !
VOTRE SECURITE EST EN JEU !
!
IT
. S811 Soft Starter User Manual
El símbolo de alerta de seguridad significa ¡ATENCIÓN! ¡ESTÉ
ALERTA! ¡SU SEGURIDAD ESTÁ EN JUEGO!
!
DangerDanger
Danger means that failure to
follow the safety statement
result in serious personal injury,
death, or substantial property
damage.
WarningAvertissement
Warning means that failure to
follow the safety statement
result in serious personal injury,
death, or substantial property
damage.
Caution
!
Caution means that failure to
follow the safety statement
result in minor or moderate
personal injury or property
damage.
will
could
may
Danger signifie que l’inobservation
de l’énoncé de sécurité
des blessures corporelles graves,
la mort ou des dégâts matériels
substantiels.
Avertissement signifie que
l’inobservation de l’énoncé de
sécurité
blessures corporelles graves, la
mort ou des dégâts matériels
substantiels.
Attention signifie que
l’inobservation de l’énoncé de
sécurité
blessures corporelles mineures
ou modérés ou des dégâts
matériels.
pourrait
Attention
!
peut
entraîner des
entraînera
entraîner des
Peligro significa que si no se
respeta la indicación de seguridad,
se
producirán
graves, la muerte o daño
considerable a la propiedad.
Advertencia significa que si no se
respeta la indicación de
seguridad se
lesiones personales graves, la
muerte o daños considerables a
la propiedad.
Precaución significa que si no se
respeta la indicación de
seguridad, se
lesiones personales menores o
moderadas, o daños a la
propiedad.
lesiones personales
pueden
pueden
producir
producir
MN03902002E
NoticeAvis
Notice means that failure to
follow these instructions
cause damage to the equipment
or cause it to operate improperly.
could
For more information visit: www.EatonElectrical.com
Avis signifie que l’inobservation
de ses instructions
entraîner des dégâts à ou le
mauvais fonctionnement de
l’équipement.
pourrait
Aviso significa que si no se
siguen estas instrucciones, se
pueden
o provocar que funcione de
manera incorrecta.
producir daños al equipo
vii
. S811 Soft Starter User Manual
. Soft Starter Safety Statements
IT
IT
November 2006
The following safety statements relate to the installation, operation and troubleshooting of
Cutler-Hammer
®
Motor Starters.
NoticeAvisAviso
Make sure you read and
understand the procedures in
this manual before you attempt
to operate or set up the
equipment.
Bien lire et comprendre les
procédures contenues dans ce
manuel avant de tenter le
fonctionnement ou la mise en
place de l’équipement.
Asegúrese de leer y entender los
procedimientos en este manual
antes de intentar operar o
configurar el equipo.
WarningAvertissementAdvertencia
This instruction manual should
be used for proper installation,
setup and operation of the
starter. Improperly installing and
maintaining this product can
result in serious personal injury
or property damage. Before
attempting installation, setup or
operation, read and understand
all of this manual.
Ce manuel d’instructions doit
être utilisé pour l’installation,
mise en place et opération réglés
d’un démarreur. La mauvaise
installation et entretien de ses
produits pourraient entraîner des
blessures corporelles graves ou
des dommages matériels. Avant
de tenter l’installation ou
l’entretien, bien lire et
comprendre ce manuel en entier.
Este manual de instrucciones
debe utilizarse para la correcta
instalación, configuración y
operación del arrancador. La
instalación o el mantenimiento
inadecuado de este producto
puede ocasionar serias lesiones
personales o daños al material.
Antes de intentar la instalación,
la configuración o la operación
lea y entienda todo el manual.
Danger High VoltageDanger Haute TensionPeligro alto voltaje
There can be line voltage
potential at the motor load
terminals even with the starter in
the OFF state. This is due to the
possible leakage across the
thyristors. Unit does not provide
galvanic isolation. Always
disconnect input power before
servicing the starter or motor.
NoticeAvisAviso
Power factor capacitors: Do not
connect power factor correcting
capacitors to the load side of the
starter. They will cause the
starter to fail. If capacitors are
used, they must be connected to
the line side of the starter, as far
upstream as possible.
Il peut exister une tension de
ligne potentielle aux bornes de
charge du moteur bien que le
démarreur soit dans en état
d’arrêt. Cela s’explique du fait de
fuites possibles à travers les
redresseurs au silicium. Le
produit ne fournit pas l’isolement
galvanique. Toujours débrancher
l’alimentation avant de travailler
sur le démarreur ou le moteur.
Condensateurs de compensation :
Ne pas raccorder ces appareils
au côté charge du démarreur.
Cela entraînera la défaillance du
démarreur. Si des condensateurs
sont utilisés, ils doivent être
raccorder au côté ligne du
démarreur, aussi loin amont que
possible.
Aun con el motor desactivado,
puede haber voltaje de línea en
los terminales de la carga del
motor. Esto se debe a una
posible fuga a través de los
tiristores. La unidad no brinda
aislamiento galvánico.
Desconecte siempre la
alimentación antes de trabajar
sobre el arrancador o el motor.
Capacitores correctores del factor
de potencia: No conecte estos
capacitores del lado de la carga
del arrancador. Esto ocasionará
la falla de este último. Si se usan
capacitores, deben conectarse del
lado de la línea del arrancador,
tan lejos de la entrada como sea
posible.
viii
For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Peligro alto voltaje
Peligro alto voltaje
Dangers, Warnings, Cautions and Notes
Dangers
Danger High VoltageDanger Haute Tension
IT
. S811 Soft Starter User Manual
Hazardous voltage can cause
electric shock and burns. To
avoid shock hazard, disconnect
all power to the controller, motor
or other control devices before
any work is performed on this
equipment. Failure to do so will
result in personal injury, death or
substantial property damage.
Do not apply a disconnect device
on the output of the
Starter unless a means to turn off
the soft starter when disconnect
switch is open is utilized.
Opening disconnect while the
Soft Starter is operating may
cause a malfunction. Closing
disconnect switch while the
Soft Starter is operating will
result in a soft starter failure and
potential equipment damage and
personnel hazard.
IT.
Soft
IT.
IT.
Une tension électrique
dangereuse peut causer des
chocs électriques et des brûlures.
Pour éviter des chocs électriques,
débrancher l’alimentation du
contrôleur, du moteur ou des
autres appareils de contrôle
avant d’y effectuer du travail.
L’inobservation de ces
instructions entraînera des
blessures corporelles graves, la
mort ou des dégâts matériels
substantiels.
Ne pas appliquer un appareil de
sectionnement sur la sortie du
démarreur progressif
qu’un moyen d’éteindre le
démarreur progressif quand
l’interrupteur de sectionnement
est ouvert soit utilisé. Le fait
d’ouvrir l’interrupteur de
sectionnement pendant le
fonctionnement du démarreur
progressif
défaillance. Le fait d’éteindre
l’interrupteur de sectionnement
pendant le fonctionnement du
démarreur progressif
entraînera la défaillance du
démarreur progressif et des
dégâts à l’équipement ou risque
au personnel.
IT.
peut entraîner une
IT.
à moins
IT.
Voltajes peligrosos que pueden
causar descargas eléctricas y
quemaduras. Para evitar
descargas eléctricas, desconecte
la alimentación del controlador,
del motor u otros dispositivos de
control antes de efectuar
cualquier trabajo en el equipo. El
incumplimiento de estas
medidas ocasionará lesiones
personales, la muerte o daños
importantes al material.
No aplique un dispositivo de
desconexión a la salida del
arrancador IT. Soft Starter a
menos que se utilice un medio
para apagar el arrancador
cuando el interruptor de
desconexión está abierto. La
apertura del interruptor de
desconexión mientras el
arrancador IT. está operando
puede ocasionar un
funcionamiento incorrecto. El
cierre del interruptor de
desconexión mientras el
arrancador IT. está operando
producirá una falla de dicho
arrancador, como también
potenciales daños a los equipos
y riesgo para el personal.
MN03902002E
Danger High VoltageDanger Haute Tension
Hazardous voltage can cause
electric shock and burns. Always
disconnect power before
proceeding with any work on this
product.
For more information visit: www.EatonElectrical.com
Une tension électrique
dangereuse peut causer des
chocs électriques et des brûlures.
Il faut toujours débrancher
l’alimentation électrique avant de
travailler sur ce produit.
Voltajes peligrosos que pueden
causar descargas eléctricas y
quemaduras. Siempre
desconecte la energía eléctrica
antes de efectuar cualquier
trabajo en el equipo.
ix
. S811 Soft Starter User Manual
Dangers, continued
Danger High VoltageDanger Haute TensionPeligro alto voltaje
November 2006
IT
Warnings
The S811 has the ability to
respond to commands from an
automated network controller.
Consequently the soft starter
may start unexpectedly in
response to these commands. To
insure the safety of personnel
and equipment, always remove
power before accessing the
electrical and/or mechanical
equipment.
Danger High VoltageDanger Haute TensionPeligro alto voltaje
Do not work on energized
equipment unless absolutely
required. If troubleshooting
procedure requires equipment to
be energized, all work must be
performed by properly qualified
personnel, following appropriate
safety practices and
precautionary measures.
Le S811 à la capacité de répondre
aux commandes d’un contrôleur
de réseau automatisé. Donc le
démarreur progressif peut
démarrer soudainement en
réponse à ces commandes. Pour
s’assurer la sécurité du
personnel et de l’équipement,
toujours débrancher
l’alimentation avant d’accéder à
l’équipement électrique et/ou
mécanique.
Ne pas travailler sur
d’équipement sous tension sauf
si c’est absolument nécessaire.
Si des méthodes de dépannage
exigent que l’équipement soit
sous tension, tout travail doit être
faire par du personnel qualifié,
suivant des pratiques de sécurité
et des mesures de précaution
appropriées.
El S811 tiene la capacidad de
responder a comandos de un
controlador de red automatizado.
Por lo tanto, el arrancador suave
podría arrancar de improviso en
respuesta a estos comandos.
Para garantizar la seguridad del
personal y del equipo, siempre
desconecte la energía antes de
acceder al equipo eléctrico o
mecánico.
No trabaje en equipos en
funcionamiento, a menos que
sea absolutamente necesario. Si
un procedimiento de solución de
problemas requiere que el equipo
permanezca encendido, todo el
trabajo lo debe realizar personal
adecuadamente calificado,
respetando las prácticas de
seguridad y las medidas
preventivas correspondientes.
WarningAvertissementAdvertencia
After mounting the unit, remove
and discard the lifting eye and
packaging bolts before
continuing with the installation
process.
WarningAvertissementAdvertencia
Make sure you read and
understand all of the safety
statements in the safety section
of this manual before you begin
troubleshooting.
Après que l’appareil sera
supporté, enlever et jeter les
œillets de levage et les boulons
de l’emballage avant de
poursuivre l’installation.
S’assurer de bien lire et
comprendre les énoncés de
sécurité dans le passage de
sécurité de ce manuel avant de
commencer le dépannage.
Después de montar la unidad,
retire y elimine la argolla de
izada y los pernos de embalaje
antes de continuar con el
proceso de instalación.
Antes de comenzar a solucionar
problemas, asegúrese de leer y
comprender todas las
indicaciones de seguridad que
aparecen en la sección de
seguridad de este manual.
x
For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Precaución
!
Precaución
!
Precaución
!
Cautions
IT. S811 Soft Starter User Manual
Caution
!
The S811V soft starter weighs
approximately 100 Lbs. (45 kg).
To prevent personal injury or
equipment damage, use proper
lifting equipment (such as a floor
crane) to safely lift and install the
soft starter. A lifting eye is
provided at the line end of the
soft starter.
Caution
!
Only apply 24V DC to the
terminal block unless specified
otherwise in this manual. All
control wiring is 22 – 12 AWG
(0.33 – 2.5 mm
this caution could result in severe
damage to the controller.
Never megger a motor while it is
connected to the IT. Soft Starter.
Disconnect the leads at the IT.
Soft Starter before meggering
the motor.
2
). Failure to follow
Caution
!
Attention
!
Le démarreur progressif S811V
pèse environ 45 kg (100 livres).
Pour éviter des blessures
corporelles ou des dégâts
matériels, utiliser une machine
de levage appropriée (comme
une grue d’atelier) pour soulever
et installer le démarreur
progressif sans encombre. Un
œillet de levage est prévu au côté
ligne du démarreur progressif.
Attention
!
Appliquer seulement 24V CC à la
barrette à bornes sauf ce manuel
offre d’avis contraire. Tout le
câblage de commande est de
calibre 0,33 – 2,5 mm
AWG). L’inobservation de cet
énoncé pourrait entraîner des
dégâts matériels au contrôleur.
Attention
!
Ne jamais régler un moteur alors
qu’il est branché au démarreur
progressif IT. Débrancher les fils
au démarreur progressif IT.
Avant de régler le moteur.
2
(22 – 12
El arrancador suave S811V pesa
aproximadamente 45 kg (100 lb.).
Para evitar que se produzcan
lesiones personales o daños al
equipo, use el equipo para elevar
adecuado (como un brazo de
elevación) a fin de levantar e
instalar con seguridad el
arrancador suave. Se
proporciona una argolla de izada
en el extremo de del arrancador
suave.
Aplique sólo 24 V CC al bloque
de terminales, a menos que se
especifique lo contrario en este
manual. Todo el cableado de
control es de 0.33 – 2.5 mm
(22 – 12 AWG). Si no respeta esta
precaución, se pueden producir
daños graves al controlador.
Nunca efectúe pruebas del motor
con un megóhmetro mientras
esté conectado al arrancador
Soft Starter IT. Desconecte los
cables en el arrancador IT. antes
de usar el megóhmetro.
2
MN03902002E
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xi
IT. S811 Soft Starter User Manual
Notes
NoticeAvisAviso
November 2006
The S811V Soft Starter includes
mounting hardware (8 1/4-20 x
1.5 Allen hex head cap screws
and special washers). Do not
substitute for this hardware. See
Figure 3-7 on Page 3-7 for panel
hole locations. Applicable codes
or standards must be considered
before locating and mounting the
soft starter. The four special
rectangular/rounded washers
must be used on the two
innermost mounting holes on
both the line and load side of the
soft starter.
Le démarreur progressif S811V
inclut des matériels de support
(vis à tête hexagonale
8-1/4-20 x 1,5 et des rondelles
spéciales). Ne substituer pas
pour ces matériels. Consulter la
Figure 3-7 de la Page 3-7 pour les
locations des trous dans le
panneau. Tenir compte des
normes et des codes existants
avant de localiser et de monter le
démarreur progressif. Les quatre
rondelles rectangulaires/
circulaires spéciales doivent être
utiliser aux deux trous de
support les plus intérieurs sur le
côté ligne et le côté charge du
démarreur progressif.
El arrancador suave S811V
incluye piezas metálicas de
montaje (tornillos Allen de
cabeza hexagonal de 8 1/4-20 x
1.5 y arandelas especiales). No
las sustituya. Consulte la
Figura 3-7 que aparece en la
página 3-7 para conocer las
ubicaciones de los orificios del
panel. Antes de ubicar y montar
el arrancador suave, se deben
considerar los códigos o las
normas pertinentes. Las cuatro
arandelas rectangulares/
redondas especiales se deben
usar en los dos orificios de
montaje que se encuentren más
al interior, en los lados de línea y
de carga del arrancador suave.
xiiFor more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Chapter 1 — Overview
General Introduction
The Cutler-Hammer® Intelligent Technologies S811 IT. Soft Starter from Eaton’s electrical
business is an electronic, self-contained, panel- or enclosure-mounted motor soft-starting
device. It is intended to provide three-phase induction motors with a smooth start, both
mechanically and electrically. The S811 Soft Starters utilize six SCRs connected in a full wave
power bridge. Varying the SCR conduction period controls the voltage applied to the motor.
This in turn controls the torque developed by the motor. After the motor reaches speed,
contacts are closed to bypass the SCRs.
The S811 has built-in communications capabilities through Cutler-Hammer QC (Quick
Connect) Port. The S811 Soft Starter utilizes a DIM (Digital Interface Module) that allows the
user to configure the device and read system parameters. The DIM includes an easy-to-read
LCD display and keypad to scroll through the menus. The DIM allows the user to modify
control parameters, enable or disable protections, set communication variables, monitor
system parameters such as line voltages and currents and access the fault queue.
The S811 is designed to fulfill the industrial service requirements for applications such as
Chillers, Pumps and Machine Tools that require less than 85% of the motor’s rated starting
torque for worst case starting condition.
IT. S811 Soft Starter User Manual
The S811 meets all relevant specifications set forth by NEMA ICS 1, ICS 2 and ICS 5, UL 508,
IEC 60947-4-2, CE and CSA.
This user manual covers everything you need to know in order to install, set up, operate,
troubleshoot and maintain the S811.
However, no publication can take into account every possible situation. If you require further
assistance with any aspect of this product, or a particular application, please contact us.
For contact information, please see Chapter 9.
MN03902002E
For more information visit: www.EatonElectrical.com
1-1
IT. S811 Soft Starter User Manual
General Appearance Notes
November 2006
Digital Interface
Module (DIM)
Load Output
Line Input
Mounting Slots
Base
QC Port CH0 Network
Address Switch
Detachable 12-Pin Locking
Control Terminal Block
Figure 1-1: The Cutler-Hammer Intelligent Technologies (IT.) S811 Soft Starter
1-2For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Chapter 2 — Receipt/Unpacking
General
Upon receipt of the unit, verify that the catalog number and unit options stated on the
shipping container match those stated on the order/purchase form.
Inspect the equipment upon delivery. Report any crate or carton damage to the carrier prior
to accepting the delivery. Have this information noted on the freight bill. Eaton is not
responsible for damage incurred in shipping.
Unpacking
Remove all packing material from the unit. Be sure to remove all packing material from lug
locations. Also, make sure no packing material blocks the airflow near the fans. For V frame
units, verify mounting hardware has been included with shipment.
Check the unit for any signs of shipping damage. If damage is found after unpacking, report it
to the freight company. Retain the packaging materials for carrier to review.
Verify that the unit’s catalog number and options match those stated on the order/purchase
form.
IT. S811 Soft Starter User Manual
Storage
It is recommended that the unit be stored in its original shipping box/crate until it is to be
installed.
The unit should be stored in a location where:
●The ambient temperature is -58°F – 158°F (-50°C – 70°C)
●The relative humidity is 0% – 95%, non-condensing
●The environment is dry, clean and non-corrosive
●The unit will not be subjected to high shock or vibration conditions
MN03902002E
For more information visit: www.EatonElectrical.com
2-1
November 2006
Advertencia
Precaución
!
Chapter 3 — Installation
Mounting
Models S811N, S811R and S811T
The S811 is easy to mount. It does not require any special tools.
To aid you with panel layout, refer to the dimension drawings in Figures 3-3 through 3-7 of
this manual. Drill and tap holes per mounting hole location as shown.
To mount the unit, use all the hardware specified in Table 3-1 on Page 3-8. Tighten to the
torque specified.
The T frame S811 is supplied with a lifting eye mounted on the center phase of the line end of
the device. This will aid in mounting the unit.
WarningAvertissement
IT. S811 Soft Starter User Manual
After mounting the unit, remove
and discard the lifting eye and
packaging bolts before
continuing with the installation
process.
Model S811V10
IMPORTANT: For model S811V10xxx, see additional installation requirements noted
on Page 3-4.
The S811V soft starter weighs
approximately 100 Lbs. (45 kg).
To prevent personal injury or
equipment damage, use proper
lifting equipment (such as a floor
crane) to safely lift and install the
soft starter. A lifting eye is
provided at the line end of the
soft starter.
Caution
!
Après que l’appareil sera
supporté, enlever et jeter les
œillets de levage et les boulons
de l’emballage avant de
poursuivre l’installation.
Attention
!
Le démarreur progressif S811V
pèse environ 45kg (100 livres).
Pour éviter des blessures
corporelles ou des dégâts
matériels, utiliser une machine
de levage appropriée (comme
une grue d’atelier) pour soulever
et installer le démarreur
progressif sans encombre. Un
œillet de levage est prévu au côté
ligne du démarreur progressif.
Después de montar la unidad,
retire y elimine la argolla de
izada y los pernos de embalaje
antes de continuar con el
proceso de instalación.
El arrancador suave S811V pesa
aproximadamente 45 kg (100 lb.).
Para evitar que se produzcan
lesiones personales o daños al
equipo, use el equipo para elevar
adecuado (como un brazo de
elevación) a fin de levantar e
instalar con seguridad el
arrancador suave. Se
proporciona una argolla de izada
en el extremo de del arrancador
suave.
MN03902002E
For more information visit: www.EatonElectrical.com
3-1
IT. S811 Soft Starter User Manual
NoticeAvisAviso
November 2006
The S811V soft starter includes
mounting hardware (8 1/4-20 x
1.5 Allen hex head cap screws
and special washers). Do not
substitute for this hardware. See
Figure 3-7 on Page 3-7 for panel
hole locations. Applicable codes
or standards must be considered
before locating and mounting the
soft starter. The four special
rectangular/rounded washers
must be used on the two
innermost mounting holes on
both the line and load side of the
soft starter.
Le démarreur progressif S811V
inclut des matériels de support
(vis à tête hexagonale
8-1/4-20 x 1,5 et des rondelles
spéciales). Ne substituer pas
pour ces matériels. Consulter la
Figure 3-7 de la Page 3-7 pour les
locations des trous dans le
panneau. Tenir compte des
normes et des codes existants
avant de localiser et de monter le
démarreur progressif. Les quatre
rondelles rectangulaires/
circulaires spéciales doivent être
utiliser aux deux trous de
support les plus intérieurs sur le
côté ligne et le côté charge du
démarreur progressif.
El arrancador suave S811V
incluye piezas metálicas de
montaje (tornillos Allen de
cabeza hexagonal de 8 1/4-20 x
1.5 y arandelas especiales). No
las sustituya. Consulte la
Figura 3-7 que aparece en la
página 3-7 para conocer las
ubicaciones de los orificios del
panel. Antes de ubicar y montar
el arrancador suave, se deben
considerar los códigos o las
normas pertinentes. Las cuatro
arandelas rectangulares/
redondas especiales se deben
usar en los dos orificios de
montaje que se encuentren más
al interior, en los lados de línea y
de carga del arrancador suave.
Drill and tap the eight mounting holes. Thread the two lower middle screws (with special flat
washer and lockwasher) into the panel before lifting the soft starter. These two screws will
assist in mounting. Special mounting hardware is included with the soft starter. Hardware
supplied must be used.
Hook lifting equipment to the soft starter lifting eye. If you are using a crane, minimize the
chain length between the boom and the soft starter. Make sure that the back of the soft
starter is oriented to the panel-mounting surface. Make sure that the lifting equipment hook
is fully engaged with the soft starter lifting eye before lifting.
Slowly lift the soft starter to about 2 in. (5 cm) above the mounting location. Then move it
back against the mounting panel. Carefully lower the soft starter onto the two mounting
screws. Make sure the screws align with the slots on the load end of the soft starter, and that
the two washers are between the soft starter base and the screw head.
Install and tighten the remaining six mounting screws, washers and lockwashers. Then
tighten the two lower middle screws. Tighten all eight screws to 50 Lb-in (5.6 N•m).
Disengage and remove the lifting equipment.
WarningAvertissementAdvertencia
After mounting the unit, remove
and discard the lifting eye and
packaging bolts before
continuing with the installation
process.
Après que l’appareil sera
supporté, enlever et jeter les
œillets de levage et les boulons
de l’emballage avant de
poursuivre l’installation.
Después de montar la unidad,
retire y elimine la argolla de
izada y los pernos de embalaje
antes de continuar con el
proceso de instalación.
3-2For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
WARNING
AVERTISSEMENT
REMO VE LIFTING EYE
BEFO REWIRING
NOT AN ELECTRICAL
CONNECTION
CAN CAUSESEVERE IN JURY,
DEATH, OR DAMAGE
EQUIPMENT
RETIRER L’OEI LLET DE
LEVAGE AVAN T DE CÂBLE
PAS UNE CONNEXION
´
E
PEUT CAUSERDES BLESSURES
DOMMAGES Á L’ QUIPEMENT
LECTRIQUE
GRAVES, LA MORT OU DES
´
E
IT. S811 Soft Starter User Manual
R
Figure 3-1: Warning Tag
MN03902002E
For more information visit: www.EatonElectrical.com
3-3
IT. S811 Soft Starter User Manual
S811V10xxx Installation Requirements
1. Install the device in a minimum enclosure size 30 ft3.
2. Two (2) forced air ventilation fans with a min. 500 ft3/min, at a location for “air in” —
bottom right or left corner and “air out” — opposite upper right or left corner.
3. RD circuit breaker.
4. For power wiring: Use four (4) 500 MCM cables for each phase between RD circuit
breaker and Soft Starter.
OPTIONAL: Two (2) 3" x 1/4" bus with a 1/4" spacer per terminal.
Note: See Figure 3-2 for alternative layouts.
5. Line and load service entrance wiring must not cross in the enclosure.
12"
Minimum
Distance
RD
Circuit
Breaker
S811V10xxx
IT.
Soft Starter
Line Service
(4) 350
MCM/Terminal
(4) 500 MCM or
(2) 3 x 1/4" Bus
with 1/4"
Space/Terminal
Line Service
(4) 350
MCM/Terminal
RD
Circuit
Breaker
Isolation
Contactor
S811V10xxx
IT.
Soft Starter
6"
Minimum
Distance
6"
Minimum
Distance
November 2006
Figure 3-2: Power Wiring Alternatives
3-4For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Dimensions
IT. S811 Soft Starter User Manual
6.87
(1 74 .5 )
1.97
(50.0)
.22 (5.5)
Typ. 4 Places
3.54
(90.0)
6.47
(164.4)
7.38
(187.4)
Figure 3-3: N Frame (65 mm)
Approximate Dimensions in Inches (mm)
6.66
(169.2)
2.66
(67.6)
(111.3)
4.38
3.46
(88.0)
5.35
(135.9)
7.44
(189.0)
MN03902002E
.27 (6.8)
Typ. 4 Places
7.92
(201.2)
Figure 3-4: R Frame (110 mm)
Approximate Dimensions in Inches (mm)
For more information visit: www.EatonElectrical.com
3.49
(88.5)
5.53
(140.5)
3-5
IT. S811 Soft Starter User Manual
6.39
(162.4)
11. 77
12.71
(299.0)
(322.9)
Slots
Figure 3-5: T Frame (200 mm)
Approximate Dimensions in Inches (mm)
2.95
(75.0)
Slots
7.67
(194.8)
5.91
(150.0)
Slots
November 2006
5.40
(137.2)
.28 (7.1)
Slots Typ.
6 Places
11.77 (299.0)
Mounting
12.72
(323.1)
.47
(11.9)
5.20 (132.0)
Mounting
C
L
Mounting Slots
for M6 (1/4) Screws
(Up to 6 Quantity)
7.08
(179.9)
5.20 (132.0)
Pole Centers
C
L
7.73
(196.3)
Figure 3-6: U Frame (200 mm)
Approximate Dimensions in Inches (mm)
3-6For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
IT. S811 Soft Starter User Manual
15.63
(397.0)
.26 (6.5) Dia.
Typ. 4 Places
9.84
(250.0)
3.74
(95.0)
7.35
(186.6)
.27 (6.7) Dia.
Typ. 4 Places
Figure 3-7: V Frame (290 mm)
Approximate Dimensions in Inches (mm)
15.16
(385.0)
Slots
16.57
(420.8)
11.05
(280.6)
1.83
(46.4)
1.77
(45.0)
.91
(23.2)
.49
(12.5)
.31
(8.0)
2.91
(74.0)
.29
(7.5)
.41
(10.5)
Figure 3-8: EMA91 Digital Interface Module
Approximate Dimensions in Inches (mm)
3.08
(78.3)
.89
(22.5)
2.68
(68.0)
MN03902002E
For more information visit: www.EatonElectrical.com
3-7
IT. S811 Soft Starter User Manual
Required Mounting Hardware
Table 3-1: Required Mounting Hardware
Frame
SizeScrew SizeWasher Size
Quantity
Required
November 2006
Torque
Required
N#10 – 32 x 0.5Standard #10 Lockwasher and
R1/4 – 20 x 0.625Standard 1/4 Lockwasher and
T & U1/4 – 20 x 0.625Standard 1/4 Lockwasher and
V1/4 – 20 x 1.5
Grade 8 Allen head
hex cap screws
Included with V Frame Units
Weight Support Requirements
Table 3-2: Weight Support Requirements
Frame
SizeWeight of Unit
N5.8 Lbs. (2.6 Kg)
R10.5 Lbs. (4.8 Kg)
T & U48 Lbs. (21.8 Kg) with lugs
41 Lbs. (18.6 Kg) without lugs
V103 Lbs. (46.8 Kg) with lugs
91 Lbs. (41.4 Kg) without lugs
Flat Washer
Flat Washer
Flat Washer
Quantity: 4
ID: 0.270
OD: 0.495 – 0.505
Max. 0.055 Thick
Quantity: 4
Special Washer
415 Lb-in
(1.7 N•m)
425 Lb-in
(2.8 N•m)
630 Lb-in
(3.4 N•m)
850 Lb-in
(5.6 N•m)
3-8For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Peligro alto voltaje
Power Wiring
Using the wiring diagrams in Figures 3-9 – 3-12, 3-15, 3-16 and 3-17 and Table 3-3 below as
guides, connect the line, Motor, and Power Supply wiring in accordance with appropriate
local and national codes.
Note: To provide optimum motor protection the Line and Motor power wiring should be
Safety Notices
IT. S811 Soft Starter User Manual
tightly bundled and run perpendicular to the orientation of the S811.
Danger High VoltageDanger Haute Tension
Hazardous voltage can cause
electric shock and burns. To
avoid shock hazard, disconnect
all power to the controller, motor
or other control devices before
any work is performed on this
equipment. Failure to do so will
result in personal injury, death or
substantial property damage.
Do not apply a disconnect device
on the output of the IT. Soft
Starter unless a means to turn off
the soft starter when disconnect
switch is open is utilized.
Opening disconnect while the IT.
Soft Starter is operating may
cause a malfunction. Closing
disconnect switch while the IT.
Soft Starter is operating will
result in a soft starter failure and
potential equipment damage and
personnel hazard.
Une tension électrique
dangereuse peut causer des
chocs électriques et des brûlures.
Pour éviter des chocs électriques,
débrancher l’alimentation du
contrôleur, du moteur ou des
autres appareils de contrôle
avant d’y effectuer du travail.
L’inobservation de ces
instructions entraînera des
blessures corporelles graves, la
mort ou des dégâts matériels
substantiels.
Ne pas appliquer un appareil de
sectionnement sur la sortie du
démarreur progressif IT. à moins
qu’un moyen d’éteindre le
démarreur progressif quand
l’interrupteur de sectionnement
est ouvert soit utilisé. Le fait
d’ouvrir l’interrupteur de
sectionnement pendant le
fonctionnement du démarreur
progressif IT. peut entraîner une
défaillance. Le fait d’éteindre
l’interrupteur de sectionnement
pendant le fonctionnement du
démarreur progressif IT.
entraînera la défaillance du
démarreur progressif et des
dégâts à l’équipement ou risque
au personnel.
Voltajes peligrosos que pueden
causar descargas eléctricas y
quemaduras. Para evitar
descargas eléctricas, desconecte
la alimentación del controlador,
del motor u otros dispositivos de
control antes de efectuar
cualquier trabajo en el equipo. El
incumplimiento de estas
medidas ocasionará lesiones
personales, la muerte o daños
importantes al material.
No aplique un dispositivo de
desconexión a la salida del
arrancador IT. Soft Starter a
menos que se utilice un medio
para apagar el arrancador
cuando el interruptor de
desconexión está abierto. La
apertura del interruptor de
desconexión mientras el
arrancador IT. está operando
puede ocasionar un
funcionamiento incorrecto. El
cierre del interruptor de
desconexión mientras el
arrancador IT. está operando
producirá una falla de dicho
arrancador, como también
potenciales daños a los equipos
y riesgo para el personal.
MN03902002E
Note: Short circuit protection must be applied on the line side of the soft starter.
The S811 can be wired in both line connected and inside-the-delta connected configurations.
If a line configuration is desired then the three-phase line feeding and the three main motor
leads should be connected for normal across-the-line starting as shown in Figure 3-9. For
inside-the-delta connected configurations be sure to consult Figures 3-10, 3-11 and 3-12.
Note: Only soft starters with catalog numbers S811xxxxxD may be connected in an insidethe-delta configuration. Refer to the motor nameplate for correct wiring information. Contact
Eaton if a special motor wiring requirement exists before wiring your starter.
For more information visit: www.EatonElectrical.com
3-9
IT. S811 Soft Starter User Manual
By factory default, the S811 is to be connected with an ABC phase rotation on the incoming
power wiring. If the motor turns in the incorrect direction upon energization, exchange two
phases at the motor terminal box or at the output terminals of the soft starter. Changing the
input wiring will cause a voltage phase reversal trip.
If the input phase sequence to the S811 must be ACB, the incoming phase sequence
protection will need to be set to ACB. Setting ACB as the incoming phase sequence causes
the ABC incoming phase sequence to cause a voltage phase reversal trip.
IMPORTANT: The reversing contactor must never be switched while the soft starter is
operating. In order to gain the full benefit of the S811 with a reversing contactor, the S811
needs to be OFF when switching the direction. The soft starter settings must account for
catching a motor spinning in the opposite direction upon soft restarts. The time required for
slowing the motor to a stop and then ramping up to speed in the opposite direction adds to the
overall starting time. This will also impact the overload protection setting.
See the Motor/Application Considerations in Appendix E of this manual for information on
typical motor winding configurations.
November 2006
1L1 3L2
S811
2T1 4T2 6T3
5L3
M
3
˜
Figure 3-9: Line Connected Soft Starter Power Wiring Diagram
3-10For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
IT. S811 Soft Starter User Manual
Supply
S811
1L13L25
2T14T26
L1S L2S
L3
T3
L3S
T5 T4T6
Motor
T2
T3
T1
L3
L2
L2
T4
L1
T1
T2
T1
T2
T5
L3
T3
T3
T6
L1
Figure 3-10: Inside-the-Delta Connected Soft Starter Power Wiring Diagram
for a 6-Lead Motor
S811
1L13L25
2T14T26
L3
T3
Supply
L1S L2S
L3S
T11
T5
T3
T9
T10T4T12
T6
Motor
T2
T1
T8
T7
L3
L2
L1
Low Voltage
L2
T10
12-Lead
T8
T4
T7
T11
T2
T2
T1
T1
T5
L3
T3
T3
T6
L1
T9
T12
Figure 3-11: Inside-the-Delta Connected Soft Starter Power Wiring Diagram
for a 12-Lead Low Voltage Motor
S811
1L13L25
2T14T26
T3
L3
Supply
L1S L2S
L3S
T11
T3
T10 T12
Motor
T8
T5
T2
T7
T4
T6
T9
T1
L3
L2
L1
12-Lead
High Voltage
T5
T2
L2
T10
T7
T4
T2
T1
T1
T8
T11
L3
T3
T3
T6
T9
T12
L1
MN03902002E
Figure 3-12: Inside-the-Delta Connected Soft Starter Power Wiring Diagram
for a 12-Lead High Voltage Motor
For more information visit: www.EatonElectrical.com
3-11
IT. S811 Soft Starter User Manual
Line and Load power wiring data is shown in Table 3-3.
Requires special lug cover. Check with Eaton for availability.
CSA approved 350 MCM – 500 MCM
– 300 MCM
(70
– 150 mm
90 – 100 Lb-in
2
)
(10.1 – 11.3 N•m)
2
)
2
)
250 Lb-in (28.3 N•m) 2
2
)
250 Lb-in (28.3 N•m)
2
)
250 Lb-in (28.3 N•m)
2
)
225 Lb-in (25.5 N•m)
2
)
225 Lb-in (25.5 N•m)
2
)
250 Lb-in (28.3 N•m) 2
2
)
250 Lb-in (28.3 N•m)
2
)
250 Lb-in (28.3 N•m)
2
)
225 Lb-in (25.5 N•m)
2
)
N/A
3-12For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Peligro alto voltaje
Lugs for T, U and V Frame
T, U and V frame units are supplied standard without lugs. If lugs are needed, they can be
ordered through your local Eaton distributor. Each lug kit contains three lugs, mounting
hardware, and instructions for use on either line or load side of the IT. Soft Starter. Catalog
numbers and wire ranges for lug kits are listed in the table above.
Lug Installation
IT. S811 Soft Starter User Manual
Danger High VoltageDanger Haute Tension
Hazardous voltage can cause
electric shock and burns. Always
disconnect power before
proceeding with any work on this
product.
Une tension électrique
dangereuse peut causer des
chocs électriques et des brûlures.
Il faut toujours débrancher
l’alimentation électrique avant de
travailler sur ce produit.
Voltajes peligrosos que pueden
causar descargas eléctricas y
quemaduras. Siempre
desconecte la energía eléctrica
antes de efectuar cualquier
trabajo en el equipo.
Note: For additional motor and system protection, a Metal Oxide Varistor (MOV) may be
installed on the line side of the unit. An MOV can also be installed on the load side of
the Soft Starter if additional protection is desired. Generally, it is more common to use
a MOV on the line side. Refer to the instructions provided with the MOV kit.
1. For T, U and V Frame Soft Starters, remove line and load terminal covers by removing
the screws that hold each cover (and the MOV, if installed) onto the unit.
Note: For N and R Frame Soft Starters, it is not necessary to remove the covers in order
to wire the device. Proceed to step 3.
2. After screws are removed, slide covers off of unit. Set the covers and screws aside.
3. Position lugs and install lug mounting screws according to instructions provided with
the kit. Tighten lug mounting screws provided with the kit to 120 Lb-in (13.6 N•m).
4. Wire the appropriate line and load conductors to the IT. Soft Starter (as required by NEC
and local codes based on the device rating).
5. Torque bolts as directed by Table 3-3 on Page 3-12 of this manual.
MN03902002E
Figure 3-13: V Frame Shown with Terminal Cover Removed
and EML30 Lug Kit Installed on Load Side
For more information visit: www.EatonElectrical.com
3-13
IT. S811 Soft Starter User Manual
6. Slide the line and load covers back into place on the soft starter.
7. Reinstall the cover screws through the cover and the MOV, if installed.
8. Insert two outer cover screws through cover.
9. Align cover and torque all cover screws to 5 Lb-in (0.6 N•m). Do not overtighten screws.
Control Wiring Inputs
Control wiring is connected to the S811 by a 12-pin terminal block located at the front of the
unit. Using the wiring diagrams in Figures 3-15, 3-16 and 3-17 and Tables 3-4 and 3-5 as
guides, connect the control wiring as required for your application.
November 2006
Caution
!
Only apply 24V DC to the
terminal block unless specified
otherwise in this manual. All
control wiring is 22 – 12 AWG
(0.33 – 2.5 mm
this caution could result in severe
damage to the controller.
2
). Failure to follow
Appliquer seulement 24V CC à la
barrette à bornes sauf ce manuel
offre d’avis contraire. Tout le
câblage de commande est de
calibre 0,33 – 2,5 mm
AWG). L’inobservation de cet
énoncé pourrait entraîner des
dégâts matériels au contrôleur.
Attention
!
2
(22 – 12
Precaución
!
Aplique sólo 24 V CC al bloque
de terminales, a menos que se
especifique lo contrario en este
manual. Todo el cableado de
control es de 0.33 – 2.5 mm
(22 – 12 AWG). Si no respeta esta
precaución, se pueden producir
daños graves al controlador.
2
Figure 3-14: Terminal Block
Table 3-4 provides the 12-pin terminal block wiring capacity and torque requirements for the
control wiring.
Table 3-4: 12-Pin Terminal Block Wiring Capacity
Wire Size
22 – 14 AWG
(0.33 – 2.5 mm
12 AWG
(4.0 mm
2
)
Number of
Conductors
2
)
23.5 Lb-in (0.4 N•m)
13.5 Lb-in (0.4 N•m)
Torque
Requirements
3-14For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Input Descriptions
IT. S811 Soft Starter User Manual
The IT. Soft Starter has the following control inputs:
Table 3-5: S811 Terminal Block Control Wiring
Terminal
Block
Name
Circuit
Common
Power+—24V DC nominal
Permissive P Hardwired
Input 11 START24V DC only
Input 22 JOG24V DC only
Input 33 HAND/AUTO 24V DC only
Input 44 Fault RESET 24V DC only Input 4 is Fault RESET. Energizing this
Relay1
Form A
NO Contact
Form C
Common
Relay2
Form C
NC Contact
Relay2
Form C
NO Contact
Designation
(Pin)
-—NegativePower supply connections:
13Common3 Amps, @ 230V
14NO De-
95CommonForm C Common
96NC De-
98NO De-
Factory
DefaultInputConnections
– Connect power supply negative to pin
“–” and to system ground
– Connect +24V DC output to pin “+”
Note: To avoid voltage drop during
bypass contactor inrush, a minimum of
14 AWG wire should be used between
the power supply and the “+” and “–”
inputs at the S811 terminal block.
Pin “P”, permissive, must be energized
(+24V DC) to enable operation of the unit.
If power is removed from the permissive
circuit at any time, the unit will begin a
STOP command. If a soft stop is selected,
the soft stop will begin and run to timeout.
Applying 24V DC to Input 1 while P is
energized will initiate a START. As
shipped from the factory this input is
“level” sensitive.
Input 2 is JOG. Applying 24V DC to this
input while P is energized will initiate a
JOG.
Input 3 is HAND. Energizing this input
will select the terminal block as the
source of motor control. It must be
energized to enable the terminal block to
START or JOG the motor.
input will reset a fault only after the fault
condition has been corrected.
NO Form A contact: As shipped from the
factory this programmable contact closes
when the starter’s bypass contactor is
energized. It will remain closed until a
STOP is initiated. The motor may
continue to run even after the STOP is
initiated until the stop ramp has been
completed.
Form C contacts: As shipped from the
factory these programmable contacts will
change status when a Fault occurs.
STOP
energized
energized
energized
(see 24V DC
Power Supply
Requirements
section for sizing
of power supply)
24V DC only
(maintained input)
(momentary
input)
(momentary
input)
Must
be maintained for
control from the
terminal block
AC/24V DC
for 96 and 98
3 Amps, @ 230V
AC/24V DC
3 Amps, @ 230V
AC/24V DC
MN03902002E
For more information visit: www.EatonElectrical.com
3-15
IT. S811 Soft Starter User Manual
Typical Control Wiring Diagrams
Each diagram illustrates a typical wiring scheme for the options described. The terminal
block represents the soft starter. The additional Cutler-Hammer items shown on the diagrams
are not included, but they may be purchased from Eaton.
(See Note 1)
Power Supply
+
24V DC
E-Stop
November 2006
Inputs
24V DC Only
_
24V DC
Jog
Permissive
-
+
P
1
+24V
Start
324 13 14 95 96 98
Reset
Internal
Contacts
Jumper
+24V to 3
Stop
Start
(See Note 3)
Jog
Reset
In Bypass
Ready
Fault
Optional 24V DC Pilot Lights
(See Note 2)
Maintained
Momentary
Figure 3-15: Basic Connection Diagram for 24V DC 3-Wire Pushbutton
STOP/START/JOG/RESET and 24V DC Fault/Ready and Bypass Indication
3-16For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
(See Note 1)
Power Supply
+
24V DC
E-Stop
IT. S811 Soft Starter User Manual
Inputs
24V DC Only
_
24V DC
Not Used
Permissive
-
+
P
1
+24V
Start
324 13 14 95 96 98
Reset
Internal
Contacts
Jumper
+24V to 3
Hand
OFF
Auto
(See Note 3)
Optional 24V DC Pilot Lights
(See Note 2)
Remote
Contact
Reset
In Bypass
Ready
Fault
Jumper
Maintained
Momentary
Figure 3-16: Basic Connection Diagram for 24V DC 2-Wire Switch HAND/OFF/AUTO/RESET
and 24V DC Fault/Ready and Bypass Indication
Inputs
24V DC Only
_
24V DC
Permissive
Not Used
Not Used
Not Used
-
+
P
1
324 13 14 95 96 98
Not Used
Internal
Contacts
(See Note 1)
Power Supply
+
24V DC
E-Stop
MN03902002E
Jumper
+24V to P
Maintained
Figure 3-17: Basic Connection Diagram for Use of DIM Control Only
For more information visit: www.EatonElectrical.com
3-17
IT. S811 Soft Starter User Manual
Notes:
1. A minimum wire of 14 AWG (2.5 mm2) should be used between the power supply and
the 24V DC + and - terminals.
2. See Using an Auxiliary Relay section below if it is desired to use a relay instead of an
indicating lamp for terminals 13, 14, 95, 96 and 98.
3. If an isolation or reversing contactor is used upstream of the S811, Eaton recommends
that the user choose the level sensing option.
Each diagram illustrates a typical wiring scheme for the options described. The terminal
block represents the soft starter. The additional Cutler-Hammer items shown on the diagrams
are not included, but can be purchased from Eaton.
24V DC Control Power Supply
The S811 Soft Starter requires 24V DC control power. The sealed in and inrush characteristics
of the S811 Soft Starter are summarized in Table 3-6:
For applications where one starter is used with one power supply, the power supply selected
must be equal to or greater than both the sealed in and inrush requirements of the starter.
●Max Steady State for the Power Supply ≥ Sealed In Power of the Starter
●Outrush for the Power Supply ≥ Inrush Power of the Starter
Multiple starters can be used with one power supply. If the application requires the starters to
start at the same time, the power supply must be sized for the sum of the sealed in and
inrush power for each starter.
●Max Steady State for the Power Supply ≥ Sum of the Sealed In Power of all the Starters
●Outrush for the Power Supply ≥ Sum of the Inrush Power of all the Starters
Multiple starters are typically not commanded to start at the same time. If the application
requires the starters not be commanded to start at the same time (>150 ms between start
commands), the required power is the sum of the largest inrush power, plus the sealed in
power of the running starters. Worst case from a power supply standpoint is the largest
inrush starter commanded to start while all the other starters are running.
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MN03902002E
November 2006
Precaución
!
IT. S811 Soft Starter User Manual
Formulas to calculate power supply requirements are as follows:
●Definitions:
SI = Sum of Seal Incurrent
LS = Largest Seal Incurrent
LI = Largest Inrush Needed
TS = Total Seal Incurrent Needed
LO = Largest Outrush Needed
TS = (SI - LS)
LO = TS + LI
●Max Steady State for the Power Supply ≥ SI
●Outrush for the Power Supply ≥ LO
The voltage on the S811 + and – control terminals must not exceed 30V DC to prevent
hardware damage. The S811 will shut down and issue low control voltage fault at control
voltages less than 17V DC. The fault will reset at control voltages greater than 18V DC. The
Cutler-Hammer control power supplies listed in Table 3-7 are recommended.
Only apply 24V DC to the
terminal block unless specified
otherwise in this manual. All
control wiring is 22 – 12 AWG
(0.33 – 2.5 mm
this caution could result in severe
damage to the controller.
2
). Failure to follow
1. Connect DC common (negative) to terminal -, using a minimum wire of 14 AWG (2.5 mm
2. Connect +24V DC positive to terminal +, using a minimum wire of 14 AWG (2.5 mm2).
3. Terminal P (permissive circuit) — Must be energized at +24V DC to enable operation of
all S811 soft starters. For all units, if power is removed from the permissive circuit at any
time, the unit will initiate a stop sequence, including a soft-stop if enabled.
Attention
!
Appliquer seulement 24V CC à la
barrette à bornes sauf ce manuel
offre d’avis contraire. Tout le
câblage de commande est de
calibre 0,33 – 2,5 mm
AWG). L’inobservation de cet
énoncé pourrait entraîner des
dégâts matériels au contrôleur.
2
(22 – 12
Aplique sólo 24 V CC al bloque
de terminales, a menos que se
especifique lo contrario en este
manual. Todo el cableado de
control es de 0.33 – 2.5 mm
(22 – 12 AWG). Si no respeta esta
precaución, se pueden producir
daños graves al controlador.
2
2
).
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3-19
IT. S811 Soft Starter User Manual
Note: With level sensing control, if +24V DC is removed from the permissive circuit at
any time, the unit will initiate a stop and restart when +24V DC is reapplied to
terminal P if:
a) +24V DC is still available on pin 1 (to start from Terminal Block, Input #3 must
b) the device shows a green status light (not faulted). If the starter has faulted and
See the Edge and Level Sensing sections below for more details. If the AUTO
Reset Mode setting is used, CAUTION must be exercised to assure that any
restart occurs in a safe manner.
4. Terminal 1 (Start mode) — If terminal P is at +24V DC, momentary application of +24V
DC to terminal 1 will initiate a start sequence for all S811 soft starters.
Edge Sensing
Edge sensing is set with the Start Control parameter.
Edge sensing requires +24V DC power be momentarily applied to pin 1 (with terminal P
at +24V DC) to initiate a start under all conditions. After a stop or fault occurs, the +24V
DC must be removed, then reapplied to pin 1 before another start can occur. This control
configuration should be used when restarting of the motor after a fault or stop must be
supervised manually or as a part of a control scheme. The cycling of +24V DC power to
terminal 1 before starting is required regardless of the setting of the Reset Mode
parameter.
November 2006
also be enabled),
the fault condition clears then if the Reset Mode parameter is set to AUTO on
Digital Interface Module (DIM), the starter will restart.
Level Sensing
Level sensing is set with the Start Control parameter.
Level sensing will enable a motor to restart after a fault is cleared without cycling
+24V DC power to terminal 1 as long as:
●Terminal P is supplied with +24V DC (to start from Terminal Block, Input #3 must
also be enabled),
●The Reset Mode parameter is set to AUTO,
●All faults have been reset.
This control configuration should be used where it is desirable to restart a motor after a
fault without additional manual or automatic control. An example of this condition
would be on a remote pumping station where it is desirable to automatically restart a
pump after a power outage without operator intervention.
In the AUTO RESET MODE, CAUTION must be exercised to assure that any restart
occurs in a safe manner.
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MN03902002E
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IT. S811 Soft Starter User Manual
5. Terminal 2 (Jog mode) — If +24V DC power is applied to this terminal while terminal P is
at +24V DC, the soft starter will operate in the jog mode as long as +24V DC is on
terminal 2 and no faults occur. In jog mode, the soft starter will operate only on the
thyristors and the bypass contactors will not close.
6. Terminal 3 (HAND/AUTO setting) — Input 3 selects the terminal block as a source of
motor control. It must be energized to enable the terminal block to START or JOG the
motor.
7. Terminal 4 (Reset) — Application of +24V DC power will reset the soft starter after all
fault conditions are cleared. If the AUTO Reset Mode setting is used with level control CAUTION must be exercised to assure that any restart occurs in a safe manner. See
Edge and Level sensing on Page 3-20.
8. Terminals 13 and 14 (Programmable) — At default setting, relay contacts for use up to
230V AC or 24V DC provide bypass contactor status. The contact closes upon bypass
and will remain closed until a stop is initiated or a fault occurs. The motor and load may
continue to rotate after a stop is initiated if soft stop is being used or if the load inertia is
high. See Using an Auxiliary Relay section below for additional contact interface
information.
9. Terminals 95, 96 and 98 (Programmable) — At default setting, relay contacts for use up
to 230V AC or 24V DC provide fault or ready status indication. See Page 3-15 for a
description of their operation.
Connecting a New or Replacement DIM
When 24V DC is first applied to terminals + and -, the S811 will send commands to the DIM to
reconfigure its communication, and the S811 will send a reset to the DIM after configuration
is done (this process takes approximately 20 seconds).
Using an Auxiliary Relay
The IT. Soft Starter contains one Form A and one Form C set of auxiliary contacts to indicate
its status. A contact between terminals 13 and 14 indicates when the IT. is in bypass (unless it
has been programmed to indicate another status). The contacts between terminals 95 and 96
and 95 and 98 indicate the IT. is in a normal or tripped state (unless it has been programmed
to indicate another status). Often these contacts are used as shown in Figures 3-15, 3-16 and
3-17 with indicating lamps. In some installations the user may wish to use an
electromagnetic relay for indication of the status at a remote location for use by a
programmable controller (PLC), or in a 230V AC or 24V DC control circuit.
If the IT. Soft Starter is subject to mechanical shock during operation, it is possible that these
contacts may momentarily open, causing nuisance fault tripping of down stream devices.
When used with an indicating lamp, a momentary contact opening would not be observed. In
order to assure proper application, it is suggested that the following recommendations be
followed:
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IT. S811 Soft Starter User Manual
PLC Interface — It is suggested that a 20 mS delay be programmed to assure the contact
status before a change of status is indicated. The application and the environmental issues
will determine the exact requirements.
24V DC Control — When a relay is used in conjunction with an electronic control, it is highly
recommended that a noise suppression/snubber diode be placed across the relay coil as
shown in Figure 3-18. This diode offers two benefits. First, the suppression of any electrical
noise generated when the relay coil is de-energized. Second, the diode delays the opening of
the relay slightly as it dissipates the energy stored in the relay coil. This delay is often long
enough to compensate for the potential effects of a mechanical shock opening the control
contact. A typical suppression diode is a 1N4001.
November 2006
24V DC
Supply
13
R
14
+
–
95
R
96
R
98
Bypass
Ready
Fault
Figure 3-18: 24V DC Control
120V AC Control — When a relay is used in conjunction with an electronic control, it is highly
recommended that a noise suppressor be used across the relay coil. In the case of an AC coil,
the noise suppressor is made up of a series connected resistor and capacitor as shown in
Figure 3-19. Usually the delay in the relay opening is very small, so if the system is subject to
shock, a delay should be added in the external control before the contact change of state is
recognized. The resistor is rated 100 ohms at 0.5 watts. The capacitor is 0.25 µF at 250V AC.
120V AC
Supply
13
R
14
+
–
95
R
96
R
98
Bypass
Ready
Fault
Figure 3-19: 120V AC Control
Using a Supplemental Line Contactor
In some installations, it may be necessary to use an electromagnetic contactor in series with
the soft starter. In this case, it is recommended that the contactor be placed on the load side
of the soft starter. The contactor must be closed prior to starting the soft starter and remain
closed until the Soft Starter has been stopped to ensure proper soft starter and system
operation.
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MN03902002E
November 2006
IT. S811 Soft Starter User Manual
If an electromagnetic contactor is used on the line side of the soft starter, additional control
circuitry must be supplied by the user when using edge control to ensure the line power is
supplied to the soft starter before control power (24V DC) is applied. If this sequence is not
followed, the soft starter will fault on either a phase loss or zero voltage-crossing fault. This
control scheme is illustrated in Figure 3-20.
If it is desired to place an electromagnetic contactor on the line side of the soft starter, when
using level control, no additional control circuitry is required. A start can be completed when
the line power is supplied to the unit after the control power (24V DC), providing the Reset Mode parameter is set to AUTO and the unit has a green light status with +24V DC on pin 1.
If the AUTO Reset Mode setting is used, CAUTION must be exercised to assure that any
restart occurs in the safe manner.
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IT. S811 Soft Starter User Manual
November 2006
120V AC
24V DC
Line Connected
480V AC
Mains
Inside-the-Delta Connected
L1
Field AC
Mains
L2
L3
STOP
(On Delay -6 Seconds)
(Isolation Contactor)
X
Fusible Disconnect
Circuit Breaker
or Terminal Block
(Side Adder #1)
T
STAR T
X
X
T
Soft-Starter
24V
PP
1
AutoReset = ON
L1
L2
L3
L1
L2
L3
Isolation
Contactor
T1
T2
T3
T1
T2
T3
Motor
T6
Inside-the-Delta Connected (Optional for Frame Sizes S811T S811V)
L1
Field AC
Mains
L2
L3
Fusible Disconnect
Circuit Breaker
or Terminal Block
Figure 3-20: 24V DC Control with Edge Sensing
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L1
T1
L2
T2
L3
T3
Isolation
Contactor
T4
T5
T1
T2
T3
Motor
T6
T4
T5
MN03902002E
November 2006
Chapter 4 — Specifications
Environmental
Table 4-1: Environmental Specifications
ItemSpecification
Temperature Range —
Operating
Storage
ElevationUp to 6,600 ft. (2000m). Above
HumidityFunctional to 95% non-condensing
Operating OrientationAny
Pollution Degree IEC 60947-1 3
Shock Resistance15g in any direction
Vibration Resistance3g in any direction
IT. S811 Soft Starter User Manual
-40°F – 122°F (-40°C – 50°C)
-58°F – 158°F (-50°C – 70°C)
6,600 ft. (2000m), derate 0.5% per
330 ft. (100m)
Physical
Table 4-2: Weight
Frame
SizeWeight of Unit
N5.8 Lbs. (2.6 Kg)
R10.5 Lbs. (4.8 Kg)
T & U48 Lbs. (21.8 Kg) with lugs
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4-1
IT. S811 Soft Starter User Manual
CE Conformance
Table 4-4: EMC Immunity
ImmunitySeverity Level
November 2006
Electrostatic Discharge
IEC 61000-4-2
Electromagnetic Field
IEC 61000-4-3
Fast Transient Bursts
IEC 61000-4-4
1.2/50 µS – 8/20 µS Surges
IEC 61000-4-5
Conducted RF
IEC 61000-4-6
50 Hz Magnetic Field
IEC 61000-4-8
Voltage dips
Interrupt
IEC 61000-4-11
Emissions
RadiatedEN 55011, Class A
ConductedEN 55011, Class A
4 kV contact discharge
8 kV air discharge
10 V/m
80 – 1000 MHz
2 angles
2 kV, 5 kHz rep, 2 min intervals
2 kV Line to earth
1 kV Line to Line
1 minute intervals
10 V rms
.15 – 80 MHz
N/A
30% dip @10 mS
60% dip @100 mS
100% interrupt @5 S
1. The 24V DC power supply must be grounded.
2. Add ferrite, Fair-Rite #0444173551 to DC Power Leads and Control I/O Leads (all through
one ferrite) at S811 with two passes through ferrite of the DC Power Leads, and a single
pass through ferrite of the I/O Control Leads.
3. Add ferrite, Fair-Rite #0443167251 to Load Leads at S811 with two passes through
ferrite.
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MN03902002E
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Short Circuit Ratings
Table 4-5: Short Circuit Ratings
Soft Starter
Frame Size
N10 kA10 kA10 kA—
R10 kA10 kA10 kA—
T18 kA18 kA18 kA
U30 kA30 kA30 kA—
V42 kA42 kA42 kA
Catalog No. S811T__V3S devices are UL Listed and suitable for use on a circuit
capable of delivering not more than 18 kA symmetrical amperes, 690 volts
maximum, when protected by a Ferraz-Shawmut Amp-Trap Form 101 (Cat. No.
A70QS800-4) 800 Amp, 700 Volt Semiconductor Protection Fuse.
Catalog No. S811V__V3S devices are UL Listed and suitable for use on a circuit
capable of delivering not more than 42 kA 690 volts maximum, when protected by
a Ferraz-Shawmut Type PSC (Cat. No. A070URD73I1600) 1600 Amp, 700 Volt
Semiconductor Protection Fuse.
Catalog No. S811T__V3S devices tested per IEC 60947-4-2 to Type 1 Short Circuit
Withstand Requirements to 18 kA, 690 volts with Cutler-Hammer Cat. No.
NW3800T33W 800 Amp 690 Volt circuit breaker.
Catalog No. S811V__V3S devices tested per IEC 60947-4-2 to Type 1 Short Circuit
Withstand Requirements to 42 kA, 690 volts with Cutler-Hammer Cat. No.
RW420T33W 2 kA 690 Volt circuit breaker.
IT. S811 Soft Starter User Manual
Three-Phase Short Circuit Rating
240V480V600V690V
Note: Short circuit protection must be applied on the line side of the soft starter.
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November 2006
Chapter 5 — Functional Description
Power
The S811 Soft Starter controls the voltage applied to a three-phase induction motor in order
to control the starting torque and provide a smooth starting characteristic. Within the soft
starter are three power poles, each of which includes a set of anti-parallel SCRs (thyristors) in
parallel with a contact. During a start, the conduction periods of the SCRs are continuously
adjusted to apply a gradually increasing voltage to the motor, resulting in gradually
increasing torque and a smooth start. As the motor reaches its rated speed, the power pole
contacts are closed, bypassing the SCRs for the most efficient operation.
IT. S811 Soft Starter User Manual
Control
T3
T2
T1
Motor
3-Phase
AC Line
Voltage
L3
L2
L1
Figure 5-1: Line Connected Soft Starter SCRs
For each start, the length of time the SCRs are conducting current as well as the magnitude of
that current determine how hot the SCRs will get. Between successive starts the SCRs must
cool down to avoid exceeding their thermal limits. Appendices C and D (Ratings, Cooling and
Power Losses) gives the S811’s application ratings for various starting conditions. Staying
within these specified limits should avoid over temperature trips.
When the S811 control circuit senses that the internal temperature has increased above a
preset value, internal fans are tuned on to assist in cooling. To maximize fan life the fans
are only turned on when needed. Further discussion of fan operation can be found in
AppendicesC and D.
The software contained in the S811 IT. Soft Starter is the heart of the product. This software
allows you to control nearly every aspect of the soft starter’s functionality. In this section,
various features and protection options are described.
MN03902002E
Note: In the following descriptions the S811 Parameter Names are shown in italics. You will
find a complete listing of these parameters in Appendix A.
Note that the motor current measurements made with a standard meter may not be correct
because of the non-sinusoidal nature of the current during starting. The S811 is designed to
accurately measure these currents so that the current displayed by the S811’s Digital
Interface Module (DIM) is correct.
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IT. S811 Soft Starter User Manual
Starting Options
The following starting choices are available in the S811 IT. Soft Starter:
Voltage Ramp Start
This is the most commonly used mode of soft starting. Starting at an initial value set by the
Initial Torque parameter, the voltage applied to the motor is gradually increased at a rate that
will reach rated voltage at time tr, set by the Soft Start Time parameter. As the voltage
increases the motor develops torque that accelerates the load toward full speed. When the
S811 senses that the motor has come up to speed, it quickly completes the voltage ramp and
closes the bypass contactor. See Figure 5-2.
It should be noted that a lightly loaded motor takes less torque, and thus lower voltage and
time, to accelerate to full speed. For this case the S811 will go into bypass before the ramp
reaches full voltage. In other words, the S811 will go into bypass before the Soft Start Time
has elapsed.
Kick
Start
To rq
100%
Voltage
Ramp
BypassBypass
Rated
Voltage
100%
November 2006
Torque
Initial
To rq ue
Soft Start Time
Kick Start Time
StartRun
Time (Seconds)
t
r
Speed
StartRun
Time (Seconds)
Figure 5-2: Ramp Start
Kick Start — The Kick Start feature works in both the Voltage Ramp Start and Current Limit
Start modes. By momentarily applying a pulse of current to the motor, it provides an initial
boost in torque to overcome the static friction common in some applications. The level of
torque boost is set by the Kick Start Torq parameter and the duration of the “kick” is set by
the Kick Start Time. Setting the Kick Start Time to 0 disables this feature.
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IT. S811 Soft Starter User Manual
Current Limit Start
This mode is typically used when it is necessary to limit the maximum current during start-up
due to line power limitations or other considerations. During a Current Limit Start the S811
applies a constant voltage to the motor, resulting in limited current flowing through the
motor’s windings. The level of current is set by the Initial Torque parameter. See Figure 5-3.
Note: Current Limit Starts are not recommended on variable torque load applications like
fans and pumps.
Kick
Start
To rq
Initial
To rq ue
100%
Current
Soft Start Time
Kick Start Time
StartRun
BypassBypass
100%
Speed
StartRun
Time (Seconds)Time (Seconds)
Figure 5-3: Current Limit Start
Soft Stop — This feature is used for applications that require a controlled extended stop. It is
designed for high frictional loads that tend to stop suddenly when voltage to the motor is
removed. During Soft Stop the voltage is gradually reduced to zero in the time set by the Soft
Stop Time parameter. See Figure 5-4.
Note: The Soft Stop mode is not an electronic brake function and will not stop a motor any
faster than it would normally take to coast to a stop under load.
MN03902002E
Coast to Stop
100%
Speed
RunSoft Stop
Time (Seconds)
(Speed)
Soft Stop Ramp
(Voltage)
Soft
Stop Time
Figure 5-4: Soft Stop
Pump Start/Stop (Optional) — This pump control option is described in Appendix F.
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IT. S811 Soft Starter User Manual
Protection
Thermal Overload
The IT. S811 Soft Starter features an electronic motor overload protection feature. It is
designed to protect the motor and power wiring against overheating caused by operating at
excessive current levels for extended periods of time.
Entering the motor’s full load current rating, using the Overld Trip FLA parameter programs
the overload. The Overld Trip FLA is settable from 32% to 100% of the S811’s rated current.
The overload’s trip class is set using the Ovrld Trip Class parameter.
Additional details on the Thermal Overload can be found in Appendix B.
S811 and Motor Protection
In addition to motor overload protection, the S811 has many programmable features
designed to protect the motor as well as the soft starter itself.
●Incoming Line Phase Reversal, Loss, Imbalance, Over Voltage, and Under Voltage trips
●Three Overcurrent trips
●Stall and Jam trips
November 2006
For troubleshooting purpose trips are recorded, as they occur, in the S811’s Device Status,
Fault List and Fault Queue.
QCPort Network Control
The S811 has two QCPort communications ports, Local (CH1) and Remote Network (CH0).
Local Control (HAND)
S811 Local Control usually consists of the terminal block and one DIM connected to the Local
Port (CH1). Additional DIMs, QCPort Cover Controls, as well as other QCPort devices can be
connected to the Local Port and used as input devices to control the operation of the S811.
Each device sends a Motor Control byte to the S811 which logically combines them and
responds appropriately.
Remote Network (AUTO)
The S811 will switch to AUTO control whenever all local control devices have released
(de-energized) their LOCAL control signal. When the S811 is in AUTO control it is ready to
respond to motor control commands issued through the Remote Network (CH0). Typically an
industrial automation fieldbus is connected to the Remote Network port via one of the many
network adapters (gateways) available from Eaton.
For further discussion of the network ports, refer to Appendix H.
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MN03902002E
November 2006
Chapter 6 — Configuration
Programming the S811
A Digital Interface Module (DIM) is used to configure all models of the IT. S811 Soft Starter.
●The Status Bar at the top of the display indicates the operating and communicating
status of the S811 and DIM.
●The three Soft Key Functions at the bottom of the display indicate the functions of the
Soft Keys (pushbuttons) directly below them. The Soft Key Functions will change as
you navigate through the different menus of the DIM.
●The center of the display shows the value of the selected S811 parameter. The default
display at power-up is “3 ø Line Currents”.
●Figure 6-1 shows how the S811’s parameters are organized within the menu structure.
Navigating through the menus down to the parameters is straightforward if you
understand a few basic concepts.
1. The Escape Key (ESC) moves you from the User Display to the Parameter Edit
Screen.
IT. S811 Soft Starter User Manual
2. The PREV and NEXT soft keys (Figure 6-2) scroll from menu to menu (left and
right).
3. The far right soft key will allow you to take action (Enter, Edit, More, Send, …) to
“drill down” into the menu or parameter.
4. When you enter a menu, the Previous and Next soft keys scroll from parameter to
parameter (up and down) in that menu.
5. The Escape Key backs you out of the current parameter or menu.
ONLN SS OXFDO1 H STOP
3 Line Currents
XXXX L1 Amp
XXXX L1 Amp
XXXX L1 Amp
JOG RESET H->A
ESC
Status Bar
Soft Key Functions
Soft Keys
Predefined Keys
Figure 6-1: Digital Interface Module (DIM) — Display Mode
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IT. S811 Soft Starter User Manual
November 2006
Figure 6-2: Digital Interface Module (DIM) — Parameter Edit Mode
For a more complete description of the DIM, refer to Appendix G.
S801 to S811 Comparison
If you are familiar with the adjustments of the S801 Soft Starter, Table 6-1 provides you with
a cross-reference between the CIM potentiometer and switch adjustments and the
corresponding S811 parameters found in the Configuration and Protection menus of the
S811’s Digital Interface Module (DIM).
Table 6-1: S801 to S811 Setup Cross-Reference
DescriptionS801 CIM
Configuration Menu
Overload
setting
OL Trip ClassTrip ClassOvrld Trip Class5, 10, 20 and 30
Kick Start
Torque
Kick Start Time tkKick Start Time SecSets the duration of the Kick Start
Initial Voltage
Ramp Torque
Current Limit
Torque
Voltage Start
Ramp Time
ONLN SS OXFDO1 H STOP
Monitoring
PREV
NEXT ENTER
ESC
Status Bar
Soft Key Functions
Soft Keys
Predefined Keys
S811 DIM
ParameterUnitsComment
FLAOverld Trip FLA AmpsSet for motor’s nameplate rated
current assuming a 1.15 Service
Factor motor. See Appendix C for
other Service Factor motors.
T1Kick Start Torq % rated torque Sets the initial breakaway torque to
overcome static friction loads.
T2Initial Torque% rated pull-
out torque
T2Initial Torque% rated pull-
out current
Sets the initial voltage (torque) of the
Voltage Ramp Start.
Sets the constant current (torque)
applied to the motor throughout its
acceleration to full speed.
trSoft Start Time SecSets the time to ramp up to rated
voltage (torque). If the motor is not
up to speed at the end of the ramp,
the S811 will trip on a Stall Fault.
Note: Lightly loaded motors will
reach full speed, and the bypass
contactor will close, before tr
elapses.
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November 2006
Table 6-1: S801 to S811 Setup Cross-Reference, continued
DescriptionS801 CIM
Configuration Menu, continued
Current Limit
trSoft Start Time SecSets the time at which the S811
Start Time
Stop Ramp
tsSoft Stop Time Sec
Tim e
Pump Stop
tsPump Stop
Time (option)
Protections Menu
OverloadOverloadOvld Fault
JamJamJam Fault
StallStallStall Fault
Phase LossPh. LossPhase Loss
Phase
—Phase Imb
Imbalance
Phase
Ph. RevPhase Rev Fault See also Phase Sequence
Sequence
Reversal
Fault ResetMan/Auto
Reset
Special
Function
Ramp / Current
Ramp StartStart Method
Limit Start
Option — Configuration Menu
OptionS811 DIM
Edge/Level
Start Input
S811 DIM
ParameterUnitsComment
SecSets the time to ramp down the
Tim e
Fault
Fault
Reset Mode
Default
parameter
Start ControlLevelSets whether the Start input at the
IT. S811 Soft Starter User Manual
expects the motor to be up to speed.
When tr elapses the S811 checks for
a stall condition.
Sets the time to linearly ramp down
from rated voltage to zero. The rate at
which the motor slows is dependent
on the load. Not functional on S811s
with Pump Option if start method is
Pump Start.
speed of the motor to zero. Not
functional on standard S811s. S811s
purchased with the pump stop option
must set the DIM Start Method to
Pump Start to activate the Pump Stop
option.
terminal block responds only when it
sees a transition from 0 to +24V DC
(edge) or anytime 24V DC is present
(level)
MN03902002E
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6-3
November 2006
Chapter 7 — Setup and Starting
Before You Begin
Be Aware of the Following:
1. Terminal P must have 24V DC applied to ENABLE starts.
2. The P and Hand inputs must be energized (24V DC) to enable starting of the Soft Starter
from the terminal block.
3. To Start: Apply 24V DC to Input 1 while the P input is energized.
4. To initiate a Stop remove the P input.
5. For 2-wire control, jumper P and Input 1 together.
6. After an Overload Trip, the S811 Soft Starter cannot be restarted until the prescribed
cool-down time has elapsed. Cycling power does not reset the timer. If 24V DC power is
removed, the soft starter will remember the remaining time and will resume the cooldown timing when power is again reapplied.
7. On frames R, T, U and V when the S811 goes into bypass, a sound similar to contactor
chatter can be heard. This sound is the result of multiple contactors closing one after the
other in a very short period. It is normal operation intended to reduce the surge current
requirements of your power supply.
IT. S811 Soft Starter User Manual
Setup
8. To Jog: apply 24V DC to input 2, (terminal P must also have 24V applied). To stop
remove 24V DC from input 2.
9. In jog, the unit will follow the normal start ramp as long as terminal 2 is at 24V DC.
10. Jog operates the same as a normal start, except that the bypass contactors will not
close and the soft stop is not functional.
11. Jog is only intended for short term jogging of the motor and not for long term
two-wire control.
After all power and control connections have been made and you have read and understood
the different operating modes and protection features (Chapter 5) of the soft starter, it is time
to program it for your application. The following procedure will take you through the setup of
the S811 to match it to your motor and application, “bumping” the motor to verify correct
direction of rotation, and tuning of the selected operating mode. After this procedure has
been completed, it is suggested that you review the Protection Options of the S811
(Appendix B) and select the appropriate ones for your application. All Protection Options are
shipped from the factory “enabled”.
As shipped from the factory, the S811 Soft Starter’s default configuration is sufficient for
basic operation but may require some configuration to “tune” it for your application. The
following procedure assumes you understand how to “navigate” through the S811’s
parameter menu using the Digital Interface Module (DIM) and that the S811 is in its Factory
(Out-of-Box) state. Refer to Appendix G of this manual for a detailed explanation of DIM
operation.
MN03902002E
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7-1
IT. S811 Soft Starter User Manual
Initial Configuration:
1. It is suggested that the S811 Soft Starter be configured before applying the line voltage.
Before applying the Line voltage, apply 24V DC to the + and - connections of the S811’s
terminal block. “Eaton Cutler-Hammer” will be displayed by the DIM while the S811 is
powering up. When power-up is complete the DIM should be displaying “3 Ø Line
Currents”.
Note: If anything else is displayed, go to Chapter 8, Troubleshooting, for information on
getting the S811 back to a known state.
2. Using the DIM, review the parameter settings in the “Soft Start Confg”, “Overload
Config”, and “Protection Setup” menus. Parameter navigation and menus are located
in Appendix A and G. The following setup procedures will use the factory default
settings unless changed by you.
3. In the Overload Config menu, set the Overld Trip FLA parameter to the motor’s
nameplate rated current. This setting assumes the motor has a 1.15 Service Factor.
4. Set Ovrld Trip Class parameter for the desired overload trip characteristic (curve).
5. In the Protection Setup menu set the Motor Rated Volt parameter to the motor’s
operating voltage.
November 2006
6. If auto fault reset is required, set the Reset Mode parameter in the Soft Start Confg
menu to Auto (and Start Control to Level (default)). NOTE: Auto Reset is intended for
unattended installations where there is no danger to personnel or other equipment
when the motor starts without warning. If Auto Reset is enabled, CAUTION must be
exercised to assure that any restart occurs in a safe manner.
7. Apply the Mains voltage and verify that no fault is present. If a fault is indicated, display
the Diagnostics menu’s Device Status parameter to determine the source of the fault.
Each fault is described on Page 8-6.
a.A Phase Reversal Fault is a likely candidate on new installations. It can be remedied
by either changing the Phase Sequence parameter from ABC to ACB in the
Protection Setup menu or removing Mains power and switching the incoming line
connections at L1 and L2 of the S811.
8. Quickly Jog (bump) the motor just enough to verify that the direction of rotation is
correct. If it is not, remove all power to the S811 and the motor and swap two of the
motor’s winding connections.
9. Based on the desired starting mode, Voltage Ramp or Current Limit, complete the
configuration of your S811 using the Soft Start Confg menu:
a.Voltage Ramp Start Configuration
i.Initial parameter settings:
Start Method = Voltage Ramp.
Initial Torque = 50%
Soft Start Time = 60 sec
Kick Start Torq = 0% (fans and pumps), 75% (high breakaway loads)
Kick Start Time = 0 sec (fans and pumps), 1 sec (high breakaway loads)
Soft Stop Time = 60 sec
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MN03902002E
November 2006
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IT. S811 Soft Starter User Manual
ii.Start the motor and determine the worst case starting conditions. Adjust Initial
Torque for smooth start without hesitation. Rotation should begin within 2
seconds.
iii. If Stall Faults occur at the end of the ramp time, increase Initial Torque, Kick
Start Torq & Time and/or Soft Start Time to get into bypass before the Soft Start
Time elapses. Also, verify that the motor is not overloaded.
iv. Adjust the Soft Stop Time for the desired stopping time.
b.Current Limit Start Configuration
v.Initial settings:
Start Method = Current Limit
Initial Torque = 50%
Soft Start Time = 120 sec
Kick Start Torq = 0%
Kick Start Time = 0 sec (disabled)
Soft Stop Time = 60 sec
vi. Start the motor and determine the worst case starting conditions. Adjust Initial
Torque for smooth start without hesitation. Rotation should begin within 2
seconds and the motor should smoothly accelerate to full speed.
vii. If Stall Faults occur, increase Initial Torque and/or Soft Start Time to get into
bypass before the Soft Start Time elapses. Also, verify that the motor is not
overloaded.
viii. After suitable performance has been achieved, determine the starting time to
bypass and set Soft Start Time at 1.25 times this time. For example, if it takes 10
seconds to accelerate the motor and go into bypass, set the Soft Start Time for
12.5 seconds.
ix. Adjust the Soft Stop Time for the desired stopping time.
10. Review the Protection Options of the S811 and configure the appropriate ones for your
application. Refer to Table A-5 on Page A-6 for the list of parameters used in configuring
the protections features on your S811 Soft Starter. These parameters are located in the
Protections menu of the DIM.
11. The S811 can be operated from a remote automated network. For network configuration
details refer to Appendix H of this manual.
Danger High VoltageDanger Haute Tension
The S811 has the ability to
respond to commands from an
automated network controller.
Consequently the soft starter
may start unexpectedly in
response to these commands. To
insure the safety of personnel
and equipment, always remove
power before accessing the
electrical and/or mechanical
equipment.
Le S811 à la capacité de répondre
aux commandes d’un contrôleur
de réseau automatisé. Donc le
démarreur progressif peut
démarrer soudainement en
réponse à ces commandes. Pour
s’assurer la sécurité du
personnel et de l’équipement,
toujours débrancher
l’alimentation avant d’accéder à
l’équipement électrique et/ou
mécanique.
El S811 tiene la capacidad de
responder a comandos de un
controlador de red automatizado.
Por lo tanto, el arrancador suave
podría arrancar de improviso en
respuesta a estos comandos.
Para garantizar la seguridad del
personal y del equipo, siempre
desconecte la energía antes de
acceder al equipo eléctrico o
mecánico.
MN03902002E
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7-3
IT. S811 Soft Starter User Manual
12. Refer to Appendix H of this manual for additional details on each of the S811’s software
parameters.
13. For additional support contact Customer Support.
November 2006
7-4For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Advertencia
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Chapter 8 — Troubleshooting
General
In this section of the manual, we present a procedure you can follow to diagnose a problem
with your S811.
While many potential situations are outlined in this section, it is possible you may run into a
problem that is not covered here. If you have worked through the following troubleshooting
procedure and find that you require further assistance, please contact Eaton.
Please have the following information ready when you call:
Order No. (if available):
Catalog Number:
Style Number:
Serial Number:
Before You Begin to Troubleshoot
IT. S811 Soft Starter User Manual
WarningAvertissement
Make sure you read and
understand the procedures in
this manual before you attempt
to operate or set up the
equipment.
Bien lire et comprendre les
procédures contenues dans ce
manuel avant de tenter le
fonctionnement ou la mise en
place de l’équipement.
Asegúrese de leer y entender los
procedimientos en este manual
antes de intentar operar o
configurar el equipo.
Danger High VoltageDanger Haute Tension
Do not work on energized
equipment unless absolutely
required. If troubleshooting
procedure requires equipment to
be energized, all work must be
performed by properly qualified
personnel, following appropriate
safety practices and
precautionary measures.
Ne pas travailler sur
d’équipement sous tension sauf
si c’est absolument nécessaire.
Si des méthodes de dépannage
exigent que l’équipement soit
sous tension, tout travail doit être
faire par du personnel qualifié,
suivant des pratiques de sécurité
et des mesures de précaution
appropriées.
No trabaje en equipos en
funcionamiento, a menos que
sea absolutamente necesario. Si
un procedimiento de solución de
problemas requiere que el equipo
permanezca encendido, todo el
trabajo lo debe realizar personal
adecuadamente calificado,
respetando las prácticas de
seguridad y las medidas
preventivas correspondientes.
We highly recommend that you read this entire section of the manual before you begin to
troubleshoot the IT. Soft Starter.
You may want to obtain the following equipment to aid you in troubleshooting:
●Multimeter
MN03902002E
●Clamp-on ammeter
Always assume the S811 has high voltage applied and take proper precautions while
troubleshooting the soft starter and associated equipment. Read all precautions at the front
of this manual before starting the troubleshooting process.
For more information visit: www.EatonElectrical.com
8-1
IT. S811 Soft Starter User Manual
The S811 Soft Starter can not be started until all faults have been reset. If a fault condition
persists, fault reset is not possible and the Status LED remains red. Also, a local start requires
that the start source (DIM, terminal block, Cover Control or other similar device) be in HAND
mode (L bit in Motor Control Byte = 1). Pressing the START button on the DIM automatically
puts that device in HAND.
Define the Problem
1. The S811 Soft Starter fails to respond in any way to a start command. Look at the front
panel of the S811 Soft Starter and determine the state of the LEDs. The following
troubleshooting flowcharts will walk the troubleshooter through each step and suggest
probable solutions to each problem.
Start
NoYes
Are any LEDs lit?
November 2006
a. Check the 24V
Power Supply
What color is
the status LED?
Red
b. Check the Fault in
Device Status
and Attempt to
Clear
a.Check the 24V DC power supply for proper operation. Is the 24V power supply
connected to the proper power source? Measure the 24V DC at the output terminals
and on the soft starter input terminals. Check the screw terminal connections and
polarity of the wiring. See Troubleshooting — Status LED OFF, Table 8-2.
8-2For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
IT. S811 Soft Starter User Manual
b.With the status LED red, the device will not start. Attempt to reset the S811 Soft
Starter by pressing the S811’s recessed RESET button for one second or pressing
the RESET soft key in the Display Mode screen of the DIM. If the LED remains red,
use the DIM to determine the fault code and go to the Troubleshooting Fault Table,
Table 8-4, to find the corrective action for each fault code.
c.The LED is green and the S811 Soft Starter is ready to start. Find the Start source in
Table 8-1 to determine the appropriate corrective action. Verify that the “P” input
terminal is at 24V DC. Then try to start the S811 using the DIM.
Table 8-1: Start Command Troubleshooting
Start Source AttemptedSuggested Corrective Action
DIM• Verify the “P” (Permissive) input terminal is at 24V DC, either hard
wired or wired through a normally closed STOP button.
• Verify no other motor control device is preventing a start by clearing its
permissive bit. Disconnect any other QCPort device that may prevent a
start and purge
them from the S811’s device list. This takes these
devices out of the system and simplifies troubleshooting.
Connector Terminal Block• Verify the “P” input terminal is at 24V DC when the start is attempted.
• Verify the “3” input terminal is at 24V DC when start is attempted.
• Verify 24V is applied to the “1” input terminal when the start is
attempted.
• If the Start Control parameter is set to Edge, verify the “1” input
terminal sees a transition from 0V to 24V after all faults have been
reset and the above conditions have been verified.
• Verify no other motor control device is holding its permissive at 0. If it
is, force its permissive = 1 or temporarily remove it from the S811 and
Other QCPort Motor Control
Node
purge
• Remove all external QCPort devices, purge
device list and attempt a start from the DIM. If the start is not
it from the S811’s device list.
them from the S811’s
successful, see DIM category above. Once that start is successful,
reattach QCPort device(s) and retry start.
Fieldbus (DeviceNet,
Profibus, etc.)
• Determine if the S811 can be started locally using the DIM.
• Verify that the S811 was in AUTO when the fieldbus start was
attempted (all motor control devices having their L bits = 0).
• Verify no other motor control device is holding its permissive at 0. If it
is, force its permissive = 1 or temporarily remove it from the S811 and
purge
Unplugging any source of motor control from QCPort will require that it be “purged” from the S811’s motor control command
device list (press and hold the S811’s recessed RESET button for six seconds).
it from the S811’s device list.
MN03902002E
2. The S811 Soft Starter trips during starting and never reaches bypass. Use the DIM
to determine the Device Status fault code and go to the Troubleshooting Fault Table,
Table 8-4, to find the corrective action for each fault code.
3. The S811 Soft Starter trips during running operation while bypass contactors are
engaged. Use the DIM to determine the Device Status fault code and go to the
Troubleshooting Fault Table to find the corrective action for each fault code.
4. The S811 Soft Starter trips after the stop is commanded. Use the DIM to determine the
Device Status fault code and go to the Troubleshooting Fault Table to find the corrective
action for each fault code.
5. The S811 Soft Starter stops sooner than expected during a soft stop. If the Soft Stop Time is set too long for the motor loading, the motor will begin to stall when delaying
SCR firing reduces the voltage. The S811 Soft Starter will detect this stalling and end the
stop immediately and not set any faults.
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8-3
IT. S811 Soft Starter User Manual
November 2006
Start
Consult
“Status LED OFF”
Table, Ta ble 8-2
What is the
condition of the
STATU S LED?
Green
Consult
ì Status LED GREEN”
Table, Ta ble 8-3
Ye s
indicate a
Ye
Did the
No
Consult
Is the S811
continually
resetting?
No
s
NoYes
RedOff
Does the DIM
"Device Status"
fault code?
Depress either
RESET Button
fault clear?
Fault Table
Is Channel 0
connected
to a network?
Ye s
Disconnect Channel
0 from the Network
Does the
resetting stop?
Ye s
Reset the Node ID,
Baud Rate, and
Mode on Channel 0.
Consult “Resetting
the S811” Tabl e
No
No
Is the DIM
connected and
Communicating
to the S811?
No
Cycle S811 24V DC
Control Power
After 30 seconds,
did the DIM
reconnect to the
S811?
Ye s
Go to Start
End
Figure 8-2: Main Troubleshooting Flowchart #1
Ye s
No
Call Eaton
Support
8-4For more information visit: www.EatonElectrical.com
All LEDs never illuminateThe terminal block screws are not
Status LED never
illuminates but CH0 and CH1
LEDs are actively flashing
Status LED and CH1 LED
never illuminate, CH0 LED is
constantly illuminated
CH0, CH1 LEDs never
illuminate, Status LED
illuminates
secure, not connected to proper
terminals, reversed polarity.
Possible Control Board failure.
Status LED is defective.S811 can operate properly with a
Communications Firmware failure. Possible fatal device failure.
LED failure, communication failure
on the Port.
Check control wiring. Verify the
S811 24V DC power is present on
the terminal block, the polarity is
correct, and all terminals are tight.
Possible fatal device failure.
non-operational LED. Use DIM to
observe the fault status of the S811.
Possible fatal device failure.
S811 may still operate properly
with a non-operational LED.
Possible fatal device failure.
Status LED green but S811 is
not responding to Start from
field wiring
Status LED green but S811 is
not responding to Start from
field wiring
Status LED green but S811 is
not responding to Start from
field wiring, DIM or network
Terminal block Hand input is low.Check control wiring. To assert local
24V is not being applied to the field
wiring Start, Jog or Permissive
terminal.
A network device or field wiring is
holding permissive low.
control apply a constant 24V to
the terminal block Hand input
terminal 3.
Verify if the soft starter is
configured for Level sensitive or
Edge sensitive field wiring.
• If commanding Start or Jog with
Level Sensitive Inputs: Check
field wiring. Make sure terminal P,
terminal 1, and terminal 3 have
24V applied.
• If commanding Start with Edge
Sensitive inputs: Make sure
terminal 1 cycles from low to
high while P and terminal 3
remain high.
Make the field wiring permissive on
the S811 and any cover controls are
at 24V. Verify all hand control
devices are sending permissive. A
0V permissive on any motor control
device will inhibit a start or stop a
running motor.
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Communications to DSP have been
interrupted. Possible electrical noise or
hardware failure.
4Low Control Voltage Fault – The external 24V
power supply voltage is dropping below the
minimum required to control the motor.
5Power Pole Over Temperature Fault – The S811
has detected the internal SCR temperature is
excessive. Operating environment above
specified maximum temperature, ventilation
holes blocked, fans are not operational, starts
per hour exceed specifications, sensor failure
on circuit board, bypass contactor(s) failed to
close.
motor is below trip threshold. Linkage or belt
driven by motor is broken, a clutch or other
load engagement device is not operating, the
motor is not loaded to the trip current.
10Over Current Fault – only active in bypass if the
Jam Fault is disabled. Current exceeds the fault
threshold.
11Jam Fault – While in bypass an obstruction has
slowed or stalled the motor resulting in
extreme motor current.
13Bypass Failure Fault – S811 detected that the
internal bypass contact(s) did not close.
Possibly opened due to excessive shock or 24V
DC control voltage sag (insufficient voltage to
maintain contact closure).
November 2006
Try a 24V DC control voltage power cycle to
attempt to clear problem. Verify that the S811
is properly grounded. Call Eaton support if the
problem persists.
Use recommended 24V power supplies with
enough current sourcing capability to close
contactors. Verify correct wire size used to
connect power supply to S811. (See power
supply specification for more details.) Verify
connections are secure.
Ventilate to specified maximum temperatures,
clear obstructions, verify fans are operational,
verify control system is not exceeding the
specified maximum starts per hour.
Repair broken connection, replace fuse.
Correct imbalance problem with mains.
Increase the xx Imbalance Fault xx parameters
or disable the fault if the other issues cannot be
resolved. Make sure your system can tolerate
the imbalance.
Repair/replace broken belts, linkage, or clutch,
and/or increase load. Reduce Low I Trip % FLA
to an acceptable value (0% will disable).
Disconnect power from S811 and any other
equipment. Remove obstruction in motor drive
train. Verify S811 is properly sized for the
application.
Disconnect power from S811 and any other
equipment and remove obstruction. Jam Fault
can be disabled if trips occur during normal
operation. Over Current Fault will provide
protection at a higher current threshold.
Verify control power and wire size meets
specifications. Reduce shock or vibration. Call
Eaton support if the problem persists.
8-6For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Table 8-4: Troubleshooting Fault Table, continued
Fault
Code Possible ProblemPossible Solution
14Overload Fault – Motor has been overloaded
for an extended period of time.
18Instantaneous Over Current Fault – Starting
current excessive. Load too great.
32Internal NV Memory Fault – Internal memory
error.
36Communications Loss Stop Fault –
Communications to a remote network
controller was lost while motor was running.
Device was disconnected or the connection
broken.
38Temperature Sensor Fault – Temperature
sensor or interconnection failure.
39Internal CPU Fault – Firmware Incompatibility
or Hardware failure.
42Under Voltage Fault – Incoming AC line voltage
below trip threshold. Device connected to
incorrect mains supply voltage.
43Over Voltage Fault – Incoming AC line voltage
above trip threshold. Device connected to
incorrect mains supply voltage.
44Motor Voltage Phase Reversal Fault – incoming
line phase rotation sequence opposite of
device setting.
55Motor Control Command Device Missing Fault
– A motor control command device (DIM,
Cover Control, or similar device) was removed.
56Internal Communications Fault 2 – The motor
was stopped because of an internal
communications error. Possible electrical noise
or hardware failure.
Reduce the motor’s load. Verify the Overld Trip FLA and/or Ovrld Trip Class if the overloads are
infrequent and are set to match the motor and
system. Note: Exceeding nameplate ratings
will shorten equipment life. If fault happens
during motor start: verify the control system is
not exceeding the specified maximum starts
per hour. Increase the initial torque to bring the
motor up to speed faster.
Reduce starting load, increase soft starter
capacity (be sure model ratings can handle
current demands). Call Eaton support for
application assistance.
Call Eaton support.
Reattach network controller, replace
connection cable. Call Eaton support if the
problem persists.
Call Eaton support. Fault can be disabled, but
S811 will not be protected against failures
caused by excessive internal temperatures.
Call Eaton support.
Connect to correct supply voltage. Verify Motor Rated Volt is set to correct value. It may be
necessary to reduce this setting for soft mains.
Connect to correct supply voltage. Verify Motor Rated Volt is set to correct value. It may be
necessary to increase this setting for high
mains.
Set Phase Sequence to match incoming
sequence. If motor is turning in wrong
direction swap two motor connection leads. If
mains leads need to be changed, swap
incoming leads and set Phase Sequence to
match incoming sequence. If an upstream
reverser is used, disable Phase Rev Fault.
Re-attach motor control command device and
reset the fault. If the motor command device is
to be permanently removed, purge it from the
S811’s motor control command device list
(press and hold the recessed RESET button on
the front of the S811 for six seconds). The
STATUS LED will change to amber when the
action has started and any detached motor
control device has been removed from the
S811’s list.
Try a 24V DC control voltage power cycle to
attempt to clear problem. Verify the S811 is
properly grounded. Call Eaton support if the
problem persists.
IT. S811 Soft Starter User Manual
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8-7
IT. S811 Soft Starter User Manual
Table 8-4: Troubleshooting Fault Table, continued
Fault
Code Possible ProblemPossible Solution
57Internal Program Memory Fault – one or more
internal memory locations have been
corrupted.
58SCR Not Firing Fault – SCR is not conducting
when gated. Incoming phase lost. Special
application – undersized or high impedance
motor, SCR malfunctioning, circuitry damaged
by megger testing.
59Shorted SCR fault – SCR is shorted from over
current abuse, bypass contactor welded shut,
application/configuration issues.
60SCR Over Current Fault – Excessive SCR
Current prior to bypass. Only active when Stall
Fault is disabled. Motor should be up to speed
prior to bypass.
61Mains AC Voltage Loss Fault – fuses blown,
disconnect open, or breaker tripped.
63Motor Stall Fault – S811 could not engage the
bypass contactors at the end of the motor start
time because the start current was too high.
Motor did not reach full speed during the start
time.
64Voltage Zero Cross Lost Fault – Mains lost,
phase L1 or L3 lost.
November 2006
Cycle 24V DC power to the S811. Call Eaton
support if fault persists.
Re-apply lost phase. Review S811 application.
Call Eaton support if problem persists.
Call Eaton support if problem persists.
Increase Soft Start Time and/or Initial Torque.
Reduce starting load. Verify S811 is properly
sized.
Replace fuses, close disconnect, or reset
breaker.
Lengthen Soft Start Time and/or increase Initial Torque. Loads that are heavily loaded during a
start such as fans will often need an initial
torque setting much greater than the factory
default.
Restore mains or lost phases. Call Eaton
support if problem persists.
Table 8-5: Resetting the S811
#1 Place all DIP switches on the front cover of the S811 in the OFF position
#2 Using the table below, toggle (ON-OFF) the indicated switch 5 times to perform the desired Reset
#3 After the reset is complete, set the DIP switches back to the desired QCPort Node ID (1-63)
Switch “1”Factory Reset (Reset to default Factory (Out-of-Box) state)
Application Configuration Reset (Resets all application parameters to
defaults. Leaves QCP network parameters unchanged.)
8-8For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Chapter 9 — Parts and Service
Renewal Parts
Table 9-1: DIM – Digital Interface Module Renewal Parts
DescriptionCatalog Number
DIM for S811 Soft StarterEMA91
12-Pin Locking Terminal BlockEMA75L
Service
For additional information on this product, please call our Customer Support Center at:
1-800-356-1243 or visit our web site at: www.EatonElectrical.com.
For technical assistance, please contact the Technical Resource Center at (800) 809-2772.
Service and repair is available from Eaton or several factory authorized regional service
centers. Please contact Eaton’s Product Integrity Center at (800) 345-0434 for the location
nearest to you.
IT. S811 Soft Starter User Manual
For field service or start-up assistance 24 hours a day, 7 days a week, please call
(800) 498-2678.
MN03902002E
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9-1
November 2006
Appendix A — Parameters
Parameter List
User
Display Mode
ONLN SS OXFDO1 H STOP
3 Line Currents
XXXX L1 Amp
XXXX L1 Amp
XXXX L1 Amp
JOG RESET H->A
IT. S811 Soft Starter User Manual
ESC
ESC
ONLN SS OXFDO1 H STOP
Monitoring
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
ONLN SS OXFDO1 H STOP
Diagnostics
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
THEN
ONLN SS OXFDO1 H STOP
Soft Start Confg
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
PREVNEXT
OROR
ESC
ONLN SS OXFDO1 H STOP
Overload Config
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
ONLN SS OXFDO1 H STOP
Protection Setup
PREV NEXT ENTER
ESC
ENTER
Parameter
List
ONLN SS OXFDO1 H STOP
Network Setup
ESC
ESC
Parameter Edit Mode
Figure A-1: Navigation Overview
PREV NEXT ENTER
ENTER
ESC
Parameter
List
ONLN SS OXFDO1 H STOP
Network Status
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
ONLN SS OXFDO1 H STOP
LCD DIM Setup
PREV NEXT ENTER
ESC
ENTER
ESC
Parameter
List
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A-1
IT. S811 Soft Starter User Manual
Monitoring Menu
Table A-1: Monitoring — Menu 1
November 2006
To
User Display Mode
ESC
ONLN SS OXFDO1 H STOP
Monitoring
PREV NEXTNEXTENTER
ESC
ENTER
ESC
To
Diagnostics
Menu
ParameterUnitsAccess Level
13Ø Line CurrentsAmps0
23Ø Pole VoltagesVol ts0
3Thermal Memory%0
4Current as % FLA%0
5Pole Temp °C°C0
6DC Cntrl VoltageVol ts0
7Device Temp °C°C0
8Start CountStarts0
93Ø Pole CurrentsAmps0
10Ave Pole CurrentAmps0
11Ave Line CurrentAmps0
Note: The button under the PREV Soft Key moves up one line.
PREV
NEXT
The button under the NEXT Soft Key moves down one line.
Note: See Appendix I for data parameter descriptions.
A-2For more information visit: www.EatonElectrical.com
Do not set less than 10 seconds. Except: 0 setting disables timeout.
Note: The button under the PREV Soft Key moves up one line.
PREV
November 2006
Access
Level
6553502
NEXT
The button under the NEXT Soft Key moves down one line.
Note: Contact Factory for more information on DIM Setup Parameters.
A-10For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Appendix B — Protection
Thermal Overload
The IT. Soft Starter features an electronic motor overload protection feature. This is intended
to protect the motor and power wiring against overheating caused by excessive current for
extended periods of time.
Note: Short circuit protection must be applied on the line side of the soft starter.
Entering the motor full load current rating, using the Overld Trip FLA parameter programs
trip current. It is programmable from 32% – 100% of the unit’s rated current.
FLA Current Range for an
Inside-the-Delta Connection
MN03902002E
Note: Overload Trip FLA parameter is settable to any point within its range.
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B-1
IT. S811 Soft Starter User Manual
The thermal overload is designed to protect the motor from overheating caused by excessive
current. If the motor is overloaded, the current drawn rises and heats the motor. The FLA sets
the trip threshold and the trip class (5 to 30) is set with the Ovrld Trip Class parameter.
If the device trips on a thermal overload, an internal timer is started which inhibits a reset for
three minutes. After this timer expires, the device may be reset and the thermal fault is
cleared. At this point another internal timer is started, this timer is 26 x 3 or 48 minutes. If
another trip occurs before this timer expires, the reset inhibit time is increased to 6 minutes.
Once the trip level reaches 3, it will take 144 minutes to go back to level 2, then 96 minutes to
get back to level 1. To get from level 3 to a reset thermal overload at level 1, it takes 240
minutes without a trip. A reset thermal overload at level 1 means the next thermal overload
trip will have a 3-minute reset inhibit as in Table B-2.
Cycling power on the device will NOT clear the thermal trip. The thermal memory and the
reset inhibit time are saved to the non-volatile memory. These values are reloaded when the
device boots and the timer is restarted at the full reset time. This means if the 3-minute
inhibit timer has been running two minutes, cycling power will require the user to wait the
full three minutes before a reset can clear the overload fault.
November 2006
Reset Time to Previous
Trip Level
If the device is shut down when the overload fault is tripped, the temperature is also saved to
the non-volatile memory. If the device is left to cool and then powered, the temperature read
from the sensor is compared to the saved temperature. If the current temperature is 87% or
less of the saved temperature, a full thermal memory reset is initiated.
B-2For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Overload Trip Curves
10000.0
1000.0
IT. S811 Soft Starter User Manual
115%
Class 5
Class 10
Class 20
Class 30
100.0
Time (Seconds)
10.0
1.0
Class 30
Class 10
Class 5
0
100200300400500600700800
Percent FLA
Class 20
900
MN03902002E
Figure B-1: Overload Trip Curves
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B-3
IT. S811 Soft Starter User Manual
S811 and Motor Protection Features
The S811 implements the following protection features. Each protection feature is
individually configured and enabled by the user. Some of the features are designed to
protect the motor and others are for internal protection of the S811. A summary can be
found in Table B-17.
Motor Parameters
One or more of the motor protection features need the following motor parameters. The user
must input these values prior to enabling protection.
Table B-3: Motor Parameters Required for Protection
SettingDIM Parameter RangeStepDefault
Rated Voltage (RMS Line-to-Line) Motor Rated
Phase SequencePhase
Instantaneous Over Current
When the bypass contactors are not engaged, the S811 monitors the maximum RMS value of
the three phase currents. The unit will trip with an instantaneous over current fault if the
maximum value exceeds six times the catalog FLA setting for 1.5 seconds. This internal
protection mechanism is most useful for protecting the S811 from starting motor too large
for its ratings.
November 2006
115 – 6901 volt480 volts
Vol t
{ABC, ACB}N/AABC
Sequence
Table B-4: Instantaneous Over Current Settings
TripDIM ParameterSet PointDefault
Trip ThresholdNot User Settable6x catalog FLAN/A
Trip DelayNot User Settable1.5 SecondsN/A
Motor Stall
The S811 monitors the maximum RMS value of the three phase currents. The unit will trip
with a motor stall fault if the stall fault is enabled and the maximum RMS value exceeds two
times the FLA setting when the start time setting expires.
Table B-5: Motor Stall Settings
TripDIM ParameterSet PointDefault
Trip EnableStall Fault{On, Off}On
Trip ThresholdNot User Settable2x FLAN/A
SCR Over Current
The SCR over current trip is only active if the stall fault trip is disabled. The S811 monitors the
maximum RMS value of the three phase currents. The unit will trip with a SCR over current
fault if the stall fault is disabled and the maximum RMS value exceeds three times the FLA
setting when the start time setting expires.
Table B-6: SCR Over Current Settings
TripDIM ParameterSet PointDefault
Trip ThresholdNot User Settable3x FLAN/A
B-4For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Motor Jam
Motor Over Current
IT. S811 Soft Starter User Manual
When the bypass contactors are closed, the S811 monitors the maximum RMS value of the
three phase currents. The unit will trip with a motor jam fault if the jam trip is enabled and the
maximum RMS value exceeds three times the FLA setting for 1.5 seconds.
Table B-7: Motor Jam Settings
TripDIM ParameterSet PointDefault
Trip EnableJam Fault{On, Off}On
Trip ThresholdNot User Settable3x FLAN/A
Trip DelayNot User Settable1.5 SecondsN/A
The motor over current trip is active only if the jam fault trip is disabled. When the bypass
contactors are closed, the S811 monitors the maximum RMS value of the three phase
currents. The unit will trip with a motor over current fault if the maximum RMS value exceeds
four times the catalog FLA for the class dependent trip delay.
Table B-8: Motor Over Current Settings
TripDIM ParameterSet PointDefault
Trip ThresholdNot User Settable4x Catalog FLAN/A
Trip Delay
– Class ≤ 5
– Class ≤ 10
– Class ≤ 20
– Class ≤ 30
Not User Settable
2.0 seconds
N/A
4.0 seconds
6.0 seconds
8.0 seconds
Motor Under Load
When the bypass contactors are closed, the S811 monitors the average value of the three
phase currents as a percent of FLA. The unit will trip with a motor under load fault if the
percent FLA value falls below the trip threshold for greater than two seconds.
Table B-9: Motor Under Load Settings
TripDIM ParameterSet PointStepDefault
Trip ThresholdLow I Trip % FLA1 – 100%1%6%
Trip DelayNot User Settable2.0 SecondsN/AN/A
Phase Imbalance — Current
NEMA defined current imbalance is calculated using the following equation:
Percent Imbalance = 100 * (max deviation from average / average)
The S811 monitors the current imbalance when the motor is running. The unit will trip with a
motor phase imbalance fault if the current imbalance trip is enabled, the percent imbalance
exceeds the trip threshold for the trip delay and the current is greater than the FLA trip
setting.
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B-5
IT. S811 Soft Starter User Manual
Phase Loss
NEMA defined current imbalance is calculated using the following equation:
Percent Imbalance = 100 * (max deviation from average / average)
The S811 monitors the current imbalance when the motor is running. Phase loss is an
extreme case of current imbalance. The unit will trip with a motor phase loss fault if the
phase loss trip is enabled, the percent imbalance exceeds the trip threshold for the trip delay
and current increases above FLA trip setting.
Table B-11: Phase Loss Settings
TripDIM ParameterSet PointStepDefault
Trip EnablePhase Loss Fault{On, Off}N/AOn
Trip ThresholdPhase Loss % Trp1 – 100%1%80%
Trip DelayPhase Loss Dly0.0 – 60.0
Motor Voltage Phase Reversal
The S811 monitors the phase voltages to determine the incoming phase sequence (ABC or
ACB). If the monitored sequence differs from the Incoming Phase Sequence parameter
setting, a motor phase reversal fault is issued. The phase reversal trip will need to be
disabled when using an upstream reverser.
November 2006
0.1 Second0.5 Second
Seconds
Table B-12: Motor Voltage Phase Reversal Settings
TripDIM ParameterStepDefault
Trip EnablePhase Rev Fault{On, Off}On
Phase Imbalance — Voltage
NEMA defined voltage imbalance is calculated using the following equation:
Percent Imbalance = 100 * (max deviation from average / average)
The S811 monitors the voltage imbalance when the motor is off and checks the value just
prior to starting to determine if a fault shall be issued. The unit will trip with a motor phase
imbalance fault if the phase imbalance trip is enabled and the percent imbalance has
exceeded the trip threshold for the trip delay.
B-6For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Under Voltage
Over Voltage
IT. S811 Soft Starter User Manual
The S811 monitors the minimum RMS value of the three phase voltages. The unit will trip
with a motor under voltage fault if the under voltage trip is enabled and the minimum RMS
value drops below the trip threshold for the trip delay. Note that the S811 will not generate an
under voltage trip when the motor is starting.
Table B-14: Under Voltage Settings
TripDIM ParameterSet PointStepDefault
Trip EnableLow Volt Trip{On, Off}N/AOn
Trip Threshold Low Volt Level1 – 99% Rated1%90%
Trip DelayLow Volt Trip Dly0.0 – 60.0
Seconds
0.1 Second3.0 Second
The S811 monitors the maximum RMS value of the three phase voltages. The unit will trip
with a motor over voltage fault if the over voltage trip is enabled and the maximum RMS
value rises above the trip threshold for the trip delay.
Table B-15: Over Voltage Settings
TripDIM ParameterSet PointStepDefault
Trip EnableHi Volt Trip{On, Off}N/AOn
Trip ThresholdHi Volt Level101 – 120
%Rated
Trip DelayHi Volt Trp Dly0.0 – 60.0
Seconds
1 %110%
0.1 Second3.0 Second
Mains Faults
If a start is commanded and voltage mains are not present or are not in a safe range for the
S811 to attempt a start, a fault will be generate according to the following table.
Table B-16: Fault Generation
FaultCondition
Mains LossAverage RMS of three phase voltages is less than 80 volts
Motor Under VoltageMinimum phase RMS voltage is less than 80 volts
Motor Over VoltageMaximum phase RMS voltage is greater than 800 volts
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B-7
IT. S811 Soft Starter User Manual
November 2006
Table B-17: S811 Protection Faults
FaultActiveTripDIM ParameterSet PointStepDefault
#18 Inst Over
Current
#63 Motor StallEnd of start time
#60 SCR Over
Current
#11 Motor JamBypass engagedEnableJam Fault{On, Off}N/AOn
#10 Motor Over
Current
#9 Motor Under
Load
#7 Current
Imbalance
#6 Phase LossMotor energizedEnablePhase Loss Fault{On, Off}N/AOn
#44 Phase
Reversal
#7 Voltage
Imbalance
#42 Under V
#43 Over VoltageMotor energizedEnableHi Volt Trip{On, Off}N/AOn
#61 Mains LossWhen start is
#42 Mains LowWhen start is
#43 Mains HighWhen start is
oltage Bypass engagedEnableLow Volt Trip{On, Off}N/AOn
On SCRsThresholdNot User Settable6x FLAN/AN/A
Delay Not User Settable1.5 SecondsN/AN/A
setting
End of start time
setting (stall
disabled)
Bypass engaged
(Jam Disabled)
Bypass engagedThresholdLow I Trip % FLA1 – 100%1%6%
Motor energizedEnablePhase Imb Fault{On, Off}N/AOn
Mains Present;
when monitored
sequence differs
from Incoming
Phase Sequence
parameter
When start is
attempted
attempted
attempted
attempted
EnableStall Fault{On, Off}N/AOn
ThresholdNot User Settable2x FLAN/AN/A
ThresholdNot User Settable3x FLAN/AN/A
ThresholdNot User Settable3x FLAN/AN/A
DelayNot User Settable1.5 SecondsN/AN/A
ThresholdNot User Settable4x Catalog FLA N/AN/A
Delay Class
Severe Duty Ratings are defined as any combination of parameters that exceed the Standard
Duty Ratings where the ramp time is over 30 seconds, the number of starts per hour exceeds
4, or the current limit set is over 300%. Example: 35-Second Ramp, 5 Starts per Hour, 350%
Current Limit @ 40°C Ambient.
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C-7
IT. S811 Soft Starter User Manual
Cooling
Microcontroller controlled fans are used to cool the IT. Soft Starter. The fans are turned on
when the temperature of any of the thermal sensors exceeds preset value. Once the fans are
started, they will not go off until the temperature goes below the off set point for 10 minutes.
The fans will also be turned on whenever the IT. is started, stopped or jogged. The fans will
remain on for 10 minutes to assure the SCRs are adequately cooled prior to the next start.
If a temperature is sensed above a second preset level, a Pole Over-Temperature Fault will
occur. This fault cannot be reset until the temperature returns to a safe level.
Note: The fans will only operate if 24V DC is applied to the + and – terminals. Cycling power
during the 10 minute timeout after a start, stop or jog will reset the fans to off.
Power Losses
The following table lists the maximum power loss for each IT. Soft Starter when it is
operating in the across-the-line mode with its bypass contactor pulled in. These losses
should be used in conjunction with the losses of another cabinet mounted device to
determine the enclosure size and any cooling requirements.
Severe Duty Ratings are defined as any combination of parameters that exceed the Standard
Duty Ratings where the ramp time is over 30 seconds, the number of starts per hour exceeds
4, or the current limit set is over 300%. Example: 35-Second Ramp, 5 Starts per Hour, 350%
Current Limit @ 40°C Ambient.
MN03902002E
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D-7
IT. S811 Soft Starter User Manual
Cooling
Microcontroller controlled fans are used to cool the IT. Soft Starter. The fans are turned on
when the temperature of any of the thermal sensors exceeds preset value. Once the fans are
started, they will not go off until the temperature goes below the off set point for 10 minutes.
The fans will also be turned on whenever the IT. is started, stopped or jogged. The fans will
remain on for 10 minutes to assure the SCRs are adequately cooled prior to the next start.
If a temperature is sensed above a second preset level, a Pole Over-Temperature Fault will
occur. This fault cannot be reset until the temperature returns to a safe level.
Note: The fans will only operate if 24V DC is applied to the + and – terminals. Cycling power
during the 10 minute timeout after a start, stop or jog will reset the fans to off.
Power Losses
The following table lists the maximum power loss for each IT. Soft Starter when it is
operating in the across-the-line mode with its bypass contactor pulled in. These losses
should be used in conjunction with the losses of another cabinet mounted device to
determine the enclosure size and any cooling requirements.
D-8For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Appendix E — Motor/Application Considerations
Using MOVs
Most utility power systems experience periodic transient voltages. Line or power factor
correction capacitor switching, nearby lightning strikes, utility supply faults, or a user starting
or shutting down a large load such as a motor can cause these voltages. The IT. Soft Starter
has been designed to handle transient voltages of up to 4 kV lasting up to 20 µS.
If transient voltages of greater magnitude or longer duration than the standard withstand
capability are expected, a protective module must be installed. The protective module
contains metal oxide varistors (MOVs). MOVs are devices that remain in a passive state until
a transient voltage occurs. Under the transient condition, the MOV turns on and holds the
peak line voltage down to a level less than the IT. transient voltage rating. When the transient
clears, the MOV returns to a passive state.
Eaton offers two MOV option kits:
Table E-1: MOV Kit Options
Catalog
NumberDescription
IT. S811 Soft Starter User Manual
EMS38600V (max) MOV for S811N and S811R Soft Start
EMS39600V (max) MOV for S811T and S811V Soft Start
EMS41690V (max) MOV for S811T, V35 and S811V, V35
The EMS38 is panel mounted, while the EMS39 and EMS41 are mounted directly on the IT.
Soft Starter.
In situations where an MOV must be used, the installer may choose to apply a different
transient absorption device, but it must be equivalent to the EMS38, EMS39 or EMS41. These
MOVs may also be used on the load side of the soft starter where long cables connect the
motor to the soft starter or where the cables are located outdoors.
Squirrel Cage Motor
This is the most common application.
The motor is configured with three motor leads available.
In this case, wire the motor to the soft starter with one lead per phase, observing proper
phase rotation. An in-sight disconnect means should be installed, per code requirements.
(side mounted)
MN03902002E
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E-1
IT. S811 Soft Starter User Manual
Wye-Delta Motor
The wye-delta motor is a traditional way of achieving a reduced voltage start using regular
contactors and starters. In this method, the motor is constructed with all six leads brought
out to connect the unit in a wye configuration. This allows about 58% of the current (33%
starting torque) to be applied during start-up. A timer is used to control the circuit and switch
to the delta configuration as the unit approaches full speed.
In this case, wire the six-lead motor in a standard delta configuration. The soft starter is then
used to control the voltage and motor torque without the need for additional circuitry. An insight disconnect means should be installed, per local code. The IT. Soft Starter must be wired
into the three-phase line feeding the three main motor input leads as would be done for
normal across-the-line starting. It must not be wired internally between motor windings in
an inside-the-delta configuration. If an inside-the-delta starting configuration is desired,
please contact Eaton for details about our inside-the-delta soft starters, designated
S811xxxxxD.
Part Winding Motor
The part winding motor is another design created to help achieve a soft start to the load. A
part winding motor is constructed of two separate (but parallel) windings. When using a
traditional starter, the first winding would receive full voltage. This winding supplies as much
as 400% of the motors FLA; about 45% starting torque in a delta configuration for motor startup. After a timed delay, full voltage is applied to the second winding. The second winding
acts in parallel with the first to provide for normal running current. Part winding motors are
available in both a wye and delta configuration, dependent upon the manufacturer. Refer to
the motor nameplate for the correct wiring information. In this case, wire the two windings in
parallel. The soft starter is then used to control the current applied to the motor. An in-sight
disconnect means should be installed, per code requirements.
November 2006
Dual Voltage Motor
A dual voltage motor should be wired into the appropriate configuration for the line voltage it
is being applied to. Refer to the motor nameplate for the correct wiring information. The soft
starter must be selected for the appropriate line voltage.
Multi-Speed Motor
Some motors have multiple windings to allow operation at different base speeds. The
multiple speeds are sometimes utilized for soft starting and other times for a process
requirement of the machine to which it is attached. If only one speed is required, the motor
should be wired for that speed. If multiple speeds are required, the appropriate contactors
will need to be connected to the output of the Soft Starter. The contactors must be in the
selected speed position before the soft starter is started. The motor must be stopped and the
soft starter turned off before the speed selection contactors are changed.
E-2For more information visit: www.EatonElectrical.com
MN03902002E
November 2006
Precaución
!
Other Winding Configurations
Motors with other winding configurations, designed for specific characteristics, should be
wired in a fashion consistent with their intended use. The motor nameplate contains
information on the available configurations. The motor winding configuration chosen must
be appropriate for the available line voltage. The soft starter must also be selected on the
basis of the configuration chosen.
Power Factor Correction Capacitors
Power factor correction capacitors should be installed on the line side of the soft starter. It is
recommended that at least 10 feet of cable be between the capacitor and the soft starter. The
power factor correction capacitors can be switched with a separate contactor. NEMA ICS21988 Part 2-210.81.01 provides recommendations for when a separate contactor should be
used to switch the power factor correction capacitor including high inertia loads, reversing
motors, frequently jogged motors and multi-speed motors.
It is not recommended that the power factor correction capacitors be used on the load side of
the soft starter. If used on the load side, the overload relay will measure the combination of
capacitor and motor current causing the overload relay to not function correctly.
IT. S811 Soft Starter User Manual
Caution
!
Never megger a motor while it is
connected to the IT. Soft Starter.
Disconnect the leads at the IT.
Soft Starter before meggering
the motor.
Attention
!
Ne jamais régler un moteur alors
qu’il est branché au démarreur
progressif IT. Débrancher les fils
au démarreur progressif IT.
Avant de régler le moteur.
Nunca efectúe pruebas del motor
con un megóhmetro mientras
esté conectado al arrancador
Soft Starter IT. Desconecte los
cables en el arrancador IT. antes
de usar el megóhmetro.
MN03902002E
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